For Account Managers
Contents
1. Registered Reset Terminal Authentication info Registered Reset 2 When the terminal information has been reset the message User was successfully updated is displayed and the message Unregistered Was reset is displayed in the Terminal Authentication info section User Management Separately managed Collectively managed Applications allowed Mobile available Terminal Authentication info Unregistered Was reset Viewer All connections are allowed IP address restriction All connections are allowed All connections are allowed Viewer All connections are allowed MAC address restriction Client Settings for saving password Save MagicConnect login password Allow of Mobile Viewer Save Windows log on password Disallow PC Registered Terminal Authentication info Mobile Unregistered Was reset 3 3 Changing application use permissions This function is used in the following cases e When enabling use of Viewer that does not have quarantining function in a single account username In the initial commercial shipping state Viewer that does not have quarantining function cannot be used e When enabling the use of Mobile type iPhone iPad or Android device for USB type or Terminal Authentication type in a single account username when this combination is allowed In the initial commercial shipping state Mobile type iPhone iPad or Android device cannot be used Settings modified wi2. The changes will be committed to the system Do you want to proceed Add user user mc3000 user user mc3000 81 4 4 3 Batch deletion of grouped connections in CSV format This operation deletes data that matches the information prepared in CSV format from the grouped connection information on the MagicConnect server 1 Click the B icon at the upper right of the grouping page and select Delete all in CSV format from the pull down menu The connection configurations of users managed by the account account admin are shown Download in CSV format Add all in CSV format Show the list of clients to which the wewer can connect Show the list of wiewers wt a Bh oer Delete all in CSV format 2 Aconfirmation message is displayed Click the Browse button Delete all in CSV format x The CSV file will be uploaded and grouping connections will be deleted according to the file content Please select the file to upload Cancel A 82 3 A screen for selecting a file is displayed Select the CSV file to be uploaded and click the Open button In the diagram below group delete csv is selected as an example 2 Choose File to Upload i OE Lo Computer Local Disk C csv Organize Mew folder m gir Faworites Libraries Documents a Music E Pictures Subversion E Videos group delete csv Computer Eu Metwork File name group
3. Selection and configuration of items collectively managed Ma gicConnect server ma gicconnect net Username Users collectuely managed User type ser option Mobile gt Allow to use combination Select combination For user who uses mobile combination Applications allowed Viewer IP address restriction MAC address restriction Settings for saving password A Select Allow to save MagicConnect login password Selec of Mobile Viewer Allow to save Windows log on password XDL viewer E Select RDP configuration Commit changes to the system 92 3 7 4 Managing users with the Separately Managed screen If you click the Separately managed tab you can switch to the Separately Managed screen and verify or change settings user by user 1 If you select a collectively managed user i A message will be highlighted explaining that the user is collectively managed ii The shared settings that apply to that collectively managed user will be highlighted User Management Separately managed Collectively managed Manages users belonging to account accountadmin user Select Collectively managed user has been selected If you change the configurations item in this background color this user will not be one of collectively managed users MasicConnect server stamen magicconnect net Username User User type ser USB Type NDL available a Viewer Applications allowed Allow to use M
4. password of Mobile Viewer section will be disallowed User Management Separately managed Collectively managed magicconnect net Username User type User USB Type NDL available Viewer Applications allowed Mobile available Client available Terminal Authentication info Unregistered Viewer All connections are allowed IP address restriction Client All connections are allowed Viewer All connections are allowed MAC address restriction Client All connections are allowed Settings for saving password save MagicConnect login password Disallow o obil Viewe MA save Windows log on password Disallow Back 37 3 5 2 Changing sharing settings when using XDL edition In the XDL edition the remote desktop s sharing settings can be changed The following is an explanation of how to change settings for user1 using the XDL edition Allowing sharing printers e Disallowing use of the Print Screen key 1 If you select a user using the XDL edition the XDL viewer RDP configuration section will be displayed and changes can be made User Management Separately managed Collectively managed Manages users belonging to account g Countadmin USB Type XDL a a ae Viewer a i Applications allowed U Allow to use Mobile combination Terminal Authentication info Grregisteread Do not modify password Password U Modify password IP address restriction All conm
5. 0 0 If the following message is displayed the changes have not been committed to the MagicConnect server This is most likely due to timeout which occurs when no operation has been performed for a long time while logged in to the administration screen Reload the page and if necessary perform the actions again beginning from login and confirm the configuration Failed to edit the grouped connection information on server Please reload the page 67 4 3 3 Configuring a connection to use the MC3000 WOL controller n to m connection This section describes procedures for enabling connection to the user s own office PC with the power turned off performing remote startup using the MC3000 WOL Controller In the diagram below three accounts the two standard accounts ID1 user1 and ID2 user2 and the one account ID3 user mc3000 for MC3000 use are contracted and are not in a grouped connection For this situation this section describes the procedures for a grouped connection that enables connection from the Viewers of user1 and user2 to the account for MC3000 use user mc3000 to enable MC3000 use Viewer remote device Client target device Standard account ID 1 SS pl Standard account ID1 Standard account ID 2 JE Sari account IDE e ts a Account for MC3000 use ID 3 68 1 To restrict the display to the Client of user mc3000 and to Viewers that c
6. User Authentication Enter the username an Username Password Copyright 2005 2013 NTT IT CORPORATION From the screen below select the administration function to be used fens History User Management Grouping Security Change Password Logout The logged in Account Manager is displayed In the example the logged in account is account admin Welcome This page shows the menu for account manager Select any menu Access history ser management Grouping security Change password Logout Copyright amp 2006201 4 NTT IT CORPORATION The available administration functions are shown below fens History ser Management Grouping Secorfty GAange Password Logout Access history Account Managers can browse the access history of administered general users Welcome account admin User management For administered general users Account Managers can modify passwords modify the connection conditions of accounts and manually release account locks This page shows the megl for account manager Select any menu Access history User management Grouping o A The connection configurations of administered general Grouping users can be browsed and edited security QW Security You can restrict the IP addresses that can log in to this Change password account administration screen Logout Change password Copyright 2006 2014 MIT IT CORPORATION The p
7. Select users to be collectively managed Users collectively managed 0 Users separately managed 8 A Filter users Filter users user mc3000 user user users A Juser4 lt lt Select users userb Cancel gt gt userf 45 3 7 2 Selecting users to be collectively managed Select the users to be collectively managed Note If a new user is added after making all users collectively managed these settings must also be carried out to make the new user collectively managed This section explains the steps for making four users user1 user2 user3 and user4 collectively managed 1 At the top of the Collectively Managed screen there is a Collectively managed tab Select the users to be collectively managed from the user list in the Users separately managed section with the Select users to be collectively managed heading and click Select User Management Separately managed Collectively managed Users will be managed collectvely Configuration of multiple users will be changed collectrrely Select users to be collectively A narrow search function is also managed available Users collectively managed 0 Users separately managed 8 SA Filter users Q Filter users 46 2 The users to be collectively managed will be shown in the Users collectively managed section User Management Separately managed Collectively managed Users will be managed collectively Configuration of
8. When a connection configuration is edited the change is immediately committed to the Client It will become valid for the Viewer from the next time connection authentication is performed 4 1 Example of connection configuration oooncconnnncccnnnnccnnnnconenonnccnnnanccnnnnanorennnnnrrnnannrrnnnnnrrennannrrnnannrrmnaanas 57 4 1 1 About Standard Connections and Grouped Connections ccccoonoccnnnccnncnnnnanananonnnnnnnnanananennnnnnas 57 4 2 Looking up connection configurations cccceteeseeeeeeseeeeeenseeeeenseeseenseeeeeenseeeoeaseeeoonseesoosseesoesseesoonsees 58 4 2 1 Displaying the list of Clients to which a Viewer Can connect cocoonnnncccccnncnnconcnnnnanconcnnnaannnnnnnnans 58 4 2 2 Displaying the list of Viewers able to connect to a CliONt oooccccononanccccnnncnncnnnnnnannnnnnnnnannnnnnnnnnas 59 4 3 EGHING CONNECTION CONTIGUIALIONS ia 61 4 3 1 Enabling connection to multiple target devices 1 to n CONNECTION 2seceeeseeseeseeseeneees 61 4 3 2 Enabling simultaneous connections by multiple users to a Windows server n to 1 COMA in 64 4 3 3 Configuring a connection to use the MC3000 WOL controller n to m connection 68 4 3 4 Deleting a GroUDEd CONNOR i 73 4 4 Performing grouped connection tasks using a CSV format file ooonmoonccccnnnnoncccnnccorrrennaaannnonnnnnnas 76 4 4 1 Downloading grouped connection information in CSV forMat oooonnnccccnnnnnccnnnnncnnnnnenonannnnnnnnnnas 78
9. address of the Viewer connection source of user1 is 198 51 100 1 and the global IP address of the client connection source is 203 0 113 1 Username Total connection time Type start time Client 08 01 093448 08 01 10 16 12 Viewer 087 01 10 34 35 0801 10 39 15 Finish time Sort asc User 6 hours 44 minutes 94 seconds Connection length 4 minutes 24 seconds IP address MAC address 2030119011 122B E30 0B 31 ole 49 9 4 97 Da ogg 4G OG AGA g8 IJE AS ESF 40 seconds 1198 51 100 1 The procedures for setting the following restrictions on the client of user1 are described below 1 Allow connection from the network with connection source address 203 01 113 1 2 Disallow access from networks not corresponding to the above 27 User Management Separately managed Collectre MasicConnect server account admin User mosQ000 Applications allowed Cl Allow to use Mobile combination Terminal Authentication info Password Fj l Settings for saving password Allow to save MagicConnect login password of Mobile Viewer O Allow to save Windows log on password 28 IP address restriction Insert fp Jima Jp fps 55 ps5 ig allowed O disallowed Other connections are allowed disallowed MAC address restriction Viewer All connections are allowed Client All connections are allowed w icq IV Select dis Settings for saving password Allow to sav
10. allowed O disa lowen MAC address restriction Client is alowed O disallowed Other connections are allowed disallowed ri Settings for saving password Allow to save MagicConnect login password of Mobile Viewer LJ Allow to save Windows log on password Update Reset C When multiple MAC addresses are set only one can be selected as the allowed address The remainder will be selected as disallowed When a terminal has multiple MAC addresses and corresponds to multiple restriction settings priority is given to higher placed settings 33 3 5 Changing program function restrictions Use this function to change the following program function restrictions e Allowing disallowing saving two passwords on a remote device Android iOS of Mobile type In the initial commercial shipping state is as follows _ Type of password _Saving _MagicConnectlogin alowed _ Windows log on disallowed e Allowing disallowing the device sharing in the use of XDL edition In the initial commercial shipping state is as follows It is in the same state as NDL edition Type of device sharing Allowsharing Allow sharing printers Disallow Allow sharing drives Disallow Allow sharing clipboards Disallow Allow sharing smart cards Disallow Allow sharing serial ports Disallow Allow sharing Plug and Play PnP devices Disallow Allow using Print Screen key Allow a part
11. delete cs AM Files 105 a 4 The name of the selected file is displayed to the side of Browse If there is no problem with the selected file click the OK button Delete all in CSV format The CS file will be uploaded and grouping connections will be deleted according to the file content Please select the file to upload 83 5 A confirmation message is displayed If there is no problem with the content click the OK button Matching data is deleted from the grouped connection information on the MagicConnect server The changes will be committed to the system Do you want to proceed Delete useri gt user mc3000 user gt user mc3000 Cancel 84 4 4 4 Restoring grouped connections in CSV format This operation registers information prepared in CSV format after grouped information on the MagicConnect server has been deleted 1 Click the 1 icon at the upper right of the grouping page and select Restore in CSV format from the pull down menu The connection configurations of users managed by the account account admin are shown Download in CSV format Add all in CSV format Show the list of clients to which the newer can connect Show the list of viewers wt Q Filter viewer Delete all in CSV format Restore in CSV format 2 Aconfirmation message Is displayed Click the Browse button Restore in CSV format x The CSV file will be uploaded and g
12. is currently connected Connecting is displayed in bold red type A similar display is also shown for Viewers E Browsing both Viewer and Client access histories Type Wiener only Client only viewer and client Details Show chent that viewer connects t show viewer that connects to client i Select Viewer and client li Click Update Total connection time for all accounts 10 hours 22 minutes 10 seconds User usermc3000 user user usera userd userS usert user Username user mcoO0D Total connection time seconds Type Start tine Finish time Sort asc Connection lengthIP address MAC address Username user ota OMe la Me A hours 43 minute A SS Odo Type start time Finish time Sort asc Connection length IP address MAC address Client 08 01 09 3448 08 01 10 16 12 4 minutes 4 seconds 20401131 8276B CBS0O DB 1 O44 49 44 97 006 Viewer 08 01 10 34 35 10801 10 05 15 40 seconds 19251 1001 54 42 4994 94 87 28 042 EAS EK CF 9442 4994 91 D06 Viewer 0801 10 36 10 08 01 10 38 01 1 minutes 51 seconds 194251 1001 544240041047 SSO EASES GF Client 087 01 10 16 16 08 01 110658 HO minutes 4 seconds 0001191 fE ECEBODE 94 42 49 9491 D6 Viewer 08 01 11 08 02 087 01 11 1253 4 minutes 51 seconds 19851 1001 5442 49 0 A9487 seno E ASES CF Client 08 01 110701 08 01 1342 18 Connecting 2 hours 35 minutes 18 seconds 20301131 782B CB90 DB31 O44 49 9 A971 Da Viewer 08 01 11 13 11 08 01 13 42 19 Con
13. ma gicconnect net i user sername The lockout has been released USB Type NDL available a Viewer Applications allowed Mobile available Terminal Authentication info Unregistered Viewer All connections are allowed lent All connections are allowed IP address restriction Viewer All connections are allowed MAC address restriction All connections are allowed Save WMagctconnect login password Disallow Settings for saving password of Mobile Viewer Save Windows log on password Disallow 43 3 7 Changing settings for multiple users at the same time The user management steps up to this point have been Separately managed settings are changed for one user at a time The next section however explains the Collectively managed function for changing settings for multiple users at the same time 44 3 7 1 How to display the Collectively Managed screen 1 Click the Collectively managed tab on the User management screen User Management Separately managed Collectively managed Manages users belonging to account accountadmin account admin Select MasicConnect server ma gicconnect net Username accountadmin Applications allowed Client 2 The screen will be switched to the Collectively Managed screen User Management Separately managed Collectively managed Users will be managed collectively Configuration of multiple users will be changed collectrely
14. multiple users will be changed collectively Select users to be collectively managed Users collectively managed 4 Users separately managed 4 Q Filter users Filter users user mc3000 lt lt Select Cancel gt gt 3 Click Commit changes to the system at the bottom of the screen to make sure that the user information moved to the Users collectively managed section is stored on the MagicConnect server selection and configuration of items collectively managed MazicConnect server magicconnect net User type Ligar Without Plus E Select option Applications allowed Viewer Mobile Select combination Viewer O Select MAC address restriction Settings for sawing password 2 XDL viewer IP address restriction 47 4 When the user information is committed to the MagicConnect server the Collectively Managed screen will refresh User Management Separately managed Collectively managed Users will be managed collectvely Configuration of multiple users will be changed collectrrely Select users to be collectively managed Users collectively managed 4 Users separately managed 4 Q Filter users Q Filter users luserme3000 lt lt Select enamel 48 3 7 3 Changing collectively managed settings You can specify settings to be applied in common to collectively managed users After doing so if a new collectively managed user is added these same set
15. to change the security configuration of the account manager edit the following items and press the Update button MagicConnect server Username TACCOUNLACITITT Current IP address of W Allow login only from the IP address of the following F address subnet mask Login restriction to the Administration Function Restrictions can be set at the network address level by setting the subnet mask 89 4 When successfully updated the message Configuration has been successfully updated will be displayed Configuration has been successfully updated MasicConnect server magicconnect net Username account admin Current IP address of 20301131 connection source Lonn vestrictionte Allow login only from the IP address of the following tr Sects 203 0 110 1 255 255 255 255 198 517 1001 7255 255 255 255 5 After this login by Account Manager s usename will only be possible from a permitted global IP address User Authentication Hl Username andfor password are wrong II The account is temporarily disabled when login attempts under the same user name fall 5 times e When the account is temporarily disabled login is not possible through the web interface until the account is re enabled by an administrator or is re enabled automatically after a walt period Enter the username and password Lisername laccount admin Password 90 6 Changing the password Account Manager The password of a logged
16. when no operation has been performed for a long time while logged in to the administration screen Reload the page and if necessary perform the actions again beginning from login and confirm the configuration Failed to editthe grouped connection information on server Please reload the page 63 4 3 2 Enabling simultaneous connections by multiple users to a Windows server n to 1 connection This section describes procedures for enabling simultaneous connection by multiple users to a single Windows server having different usernames In the diagram below five accounts four accounts that are the control device dedicated accounts ID1 user1 ID4 user4 and one account that is the target device dedicated account ID5 user5 are contracted and are not in a grouped connection For this situation this section describes the procedures for a grouped connection that enables connection to the Client of user5 by the Viewers of useri user4 Viewer remote device Control device dedicated account ID 1 Control device dedicated account ID 2 2 Control device dedicated account ID 3 Control device dedicated account ID 4 64 Client target device Target device dedicated account ID 5 Standard connection co e e s o Grouped connection 1 To center the display on the Client click Show the list of viewers which can connect to the client and then below that
17. 4 4 2 Batch addition of grouped connections in CSV forMat ccccccccccnnoccnccccannnnnnnnnnnnnnnnnnnnnnnnnnnaannnnans 79 4 4 3 Batch deletion of grouped connections in CSV format c ocoonnnnccccnnncnnconcnnncnnconnnnnnnnnorennnannnnnnnnnnns 82 4 4 4 Restoring grouped connections in CSV format cccccccssssseeessseesseeeeeeessseeeseeessseesseeenseeessonenes 85 99 To bring up the Grouping screen click the Grouping link from the Menu screen fens History Oser Management Grouping Secorfty GAange Password Logout Welcome account admin This page shows the menu for account manager Select any menu Access history User management a acon security Change password Logout Copyright amp 2006201 4 NTT IT CORPORATION 96 4 1 Example of connection configuration 4 1 1 About Standard Connections and Grouped Connections To easily enable a variety of connection configurations two types of connection are available in MagicConnect NWE One type of connection is called a standard connection Simply setting the same username for a Viewer and a Client enables transmission between the Viewer and Client These connections are shown by solid black lines in the diagram below The above is achieved through the purchase of an account known as a standard account Viewer remote device Client target device Standard account ID 1 n gt QE Standard account ID1 Standard account ID 2 a yq QE Standa
18. Allow sharing serial ports Disallow Allow sharing Plug and Play PnP devices Disallow Allow using Print Screen key Disallow all 39 3 5 2 1 Differences in the three Allow using Print Screen key settings This section explains the differences in the three Allow using Print Screen key settings E Allow a part of it This setting activates the Print Screen key when the remote desktop screen of the remote device is on full screen display Data capture from the target PC s screen is possible For partial screen display the Print Screen key is inactive Full screen display and partial screen display refer to the following screen displays Full screen display On remote device Desktop of the target PC Partial screen display On remote device Desktop of the target PC Allow all This setting activates the Print Screen key when the remote desktop screen of the remote device is on either full screen display or partial screen display E Disallow all This setting deactivates the Print Screen key when the remote desktop screen of the remote device is on full screen display or partial screen display 40 3 6 Manually releasing general user account locks When a general user s login to administration tools has been disabled i e account lock is enabled use this function if you want to manually release the lock before it is automatically released When a
19. Filter client userz Viewer useri Users OOO user4 4 Click the terminal marks appearing to the The terminal marks change from O to O and blue connection lines and the message The grouped connection has been changed are displayed Note At this point the change is not committed to the MagicConnect server Commit changes to the system Show the list of clients to which the wewer can connect Show the list of wiewers which can connect to the client Viewer Client A Filter client useri user users userd 62 5 To commit the change to the MagicConnect server click Commit changes to the system The grouped connection has been changed Show tke list of wiewers which can connect to the client Show the list of clients to which the wewer can connect useri sree userd e A O Mick C R users Click Commit changes to the system l oe 6 Aconfirmation message is displayed Click the OK button The changes will be committed to the system Do you want to proceed 7 The configuration for which connection has been enabled from the Viewer of user1 to the Clients of user2 user4 is displayed in the form with which it was committed to the MagicConnect server Client user O If the message below is displayed the changes have not been committed to the MagicConnect server This is most likely due to timeout which occurs
20. MagicConnect Cloud Service User Administration Function Manual For Account Managers 4h Edition ver 1 NTT IT Corporation Table of Contents 1 LOGGING IN TO USER ADMINISTRATION FUNCTIONS 00oo eee eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 2 2 DISPLAY ING ACCESS HISTORY son 6 3 USER MANAGEMENT ois bcs aeceeke eeede sadinteesectentdesenieveebe aaa e aaao a a i eai euebi 12 E OPIN CG aaa 55 Di GURU Y cioci alpino 88 6 CHANGING THE PASSWORD ACCOUNT MANAGER cccccooooocccccccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnncn rr rre nana 91 1 Logging in to User Administration Functions This section describes the procedures for logging in to the User Administration Functions 1 Click our Customer support page from our MagicConnect website at http www magicconnect net english Reliable and Proven Remote Access NTTIT magicConnect Character size Language English v Site Map a n Home About MagicConnect Product lineup Customer support Contact us 2 Click the Administration Functions on the Customer support screen Reliable and Proven Remote Access magicConnect Character size Language English Site Map Home About MagicConnect Product lineup Customer support Home gt Customer Support Saeed Su Support Menu Configuring amp Using Configuring amp Using Setup Setup Manuals Manuals Aa kal Download programs and manuals needed to View the Quick Se start usin
21. Viewer filtered user O usera Show all clients A Filter client 58 4 2 2 Displaying the list of Viewers able to connect to a Client 1 Select Show the list of viewers which can connect to the client A screen listing the Viewers that can connect to the Client is displayed The usernames to be displayed can be filtered using the filter text box Standard connections are indicated with solid black lines and grouped connections are indicated with solid blue lines i Select Show the list of viewers able to connect to the client E AAA ER AAA EEE AREA AEREA EEE AEREA AE The connection configurations of users managed by the account accou nt admin are Le shown Show the list of clients to which the viewer can connect The Clients to be displayed can be filtered XQ Filter client Viewer A Filter viewer useri user mc 3000 Show all viewers Viewers corresponding to the Client at right can be filtered A Filter viewer useri user Show all viewers user O O user Show all viewers 99 A connection will be considered as improper and a warning mark will be displayed ahead of the username in the following cases 1 The connection is to a general user whose account has been suspended by NTT IT 2 The connection is to a general user for whom an account does not exist Viewer 60 4 3 Editing connection configurations 4 3 1 Enabling connecti
22. agicconnect net Username Users collectruebh managed User type ser Without Plus Select option Viewer Applications allowed Mobile Allow to use combination combination For user who uses mobile combination IP address restriction Viewer MAC address restriction Client Settings for saving password of Mobile Viewer Select XDL viewer Sa RDP configuration elec Commit changes to the system 4 A settings option box will appear to the right of the Select box Uncheck Allow to save MagicConnect login password and Allow to save Windows log on password Settings for saving password Allow to save MagicConnect login password of Mobile Viewer l Allow to save Windows log on password 91 5 Last click Commit changes to the system Selection and configuration of items collectively managed Ma gicConnect server ma gicconnect net Username Users collectvely managed Without Plus i O Select option Applications allowed Viewer i Mobile A Select Allow to use combination combination For user who uses mobile combination User type ser IP address restriction MAC address restriction Settings for saving password A Select Allow to save MagicConnect login password Selec i of Mobile Viewer Allow to save Windows log on password XDL viewer Select RDP configuration 6 When the changes are committed to the MagicConnect server the Collectively Managed screen will refresh
23. an be specified as the connection source to that Client click Show the list of viewers which can connect to the client and in the text box below that enter user mc3000 and then press the Enter key Show the list of clients to which the viewer can conmect 2 To filter and display only the Client of user mc3000 click Show all clients Show the list of clients to which the viewer can conmect Show the list of viewers which can connect to the client A user mc3ooo Show all clients 69 3 To display all Viewers which can be specified as the connection source for the Client of user mc3000 click Show all viewers Show the list of clients to which the viewer can conmect Show the list of wewers which can connect to the client A user mc3ooo O en 4 All Viewers which can be specified as the connection source for the Client of user mc3000 are displayed 5 Click the terminal marks appearing to the side of user1 and user2 The terminal marks change from O to O and blue connection lines and the message The grouped connection has been changed are displayed Note At this point the change is not committed to the MagicConnect server Commit changes to the system Show the list of clients to which the viewer can conmect Show the list of mewers which can connect to the client A user meggi Viewer A Filter viewer user user 70 6 To commit the change t
24. anaged User was successfully updated MagicConnect server magicconnect net User type USB Type NDL available Viewer cc Applications allowed Without Plus USB Type NDL available IP address restriction Client All connections are allowed Viewer All connections are allowed MAC address restriction Client All connections are allowed Save Magic Ci ect loai fttt Settings for saving password ave MagicConnect login password of Mobile Viewer Save Windows log on password Disallow Back 23 3 3 2 Enabling use from Mobile type iPhone iPad or Android device 1 Select a general user for whom mobile access is also available then check the Allow to use Mobile combination box in the Viewer field of the Applications allowed section and click Update User Management Separately managed Collectively maiz Manages users belonging i account admin magicconnec Username user User mec IP address restriction All connections are allowed All connections are allowed Viewer All connections are all MAC address restriction gt gt Client All connections are al Settings for saving password Allow to save MagicConnect login password of Mobile Viewer Allow to save Windows log on password E pL Basar 24 2 When the settings have been completed the message User was successfully updated is displayed and the current permission status is displayed to th
25. are allowed disallowed onnections are C allowed disallowed Settings for saving password of Mobile Viewer Mi When a terminal has multiple MAC addresses and corresponds to multiple restriction settings priority is given to higher placed settings 31 MW Restricting terminals able to be used as clients The procedures for setting the following restrictions on the client of user1 are described below 1 Allow access by the terminal with MAC address AA BB CC DD EE FF 2 Disallow access by terminals that do not have the above MAC address User Management Separately managed Collectively mana ge Manages users belonging to account ace untadmin i account admin Terminal Authentic User mecsQ00 Viewer O Allow to use Wi Applications allowed LJ Allow to use Mobile combination Unregistered Mobile Unregistered Terminal Authentication info Do not modify passwo Password O M d ify password IP address restriction Viger All connections are al All connections are allowed MAC address restriction All connections are allowed All connections are allowed l Fi E Settings for saving password Allow to save MagicConnect login password f Mobile Vi aC ei LI Allow to save Windows log on password Copa 32 Insert All connections are allowed disallewed MAC address restriction disallowed disallowed All connections are
26. assword of the Account Manager can be changed Logout Click to log out from the administration functions Note Above is the menu screen when logging in from an Account Manager If logging in from a general user account the screen below with fewer functions will be shown Refer to the MagicConnect Cloud Service Administration Functions User s Manual For General Users to guide you through the user administration functions for general users 2 Displaying access history Use this function to view access history for MagicConnect general users below the level of Account Manager Access history can also be downloaded in CSV file format 2 1 How to browse the access history 1 From the Menu screen click Access history fens History User Management Grouping Security Change Password Logout Welcome account admin This page shows the menu for account manager Select any menu Access history ser management Grouping security Change password Logout Copyright amp 2006201 4 NTT IT CORPORATION 2 The Access History screen is displayed Follow the steps i ili The general user access history for the selected month will be displayed Access History i 2013 9 2013 10 2013 11 2013 12 2014 1 2014 2 2014 3 2014 4 2014 5 2014 6 2014 7 2014 8 Access history for 2014 8 viewer 2074 08 01 19 41 09 Download in GS format History of connections to server History of viewer to cl
27. by the account account admin are shown Download in CSV format Show the list of clients to which the wewer can connect A Filter viewer Add all in CSV format The CSV file will be uploaded and grouping connections will be added according to the file content Please select the file to upload Cancel 79 3 A screen for selecting a file is displayed Select the CSV file to be uploaded and click the Open button In the diagram below group add csv is selected as an example Su Je t Computer Local Disk C d csw 4 Search csv D Organize New folder v 7 b gt Ur Favorites Libraries p En Documents gt al Music b E Pictures gt ll Subversion gt E Videos group add csv gt Ma Computer gt tl Network File name group add csv ka All Files 1 Y 4 The name of the selected file is displayed to the side of Browse If there is no problem with the selected file click the OK button Add all in CSV format x The CSV file will be uploaded and grouping connections will be added according to the file content Please select the file to upload 80 5 A confirmation message is displayed If there is no problem with the content click the OK button The grouped connection information is additionally registered with the existing grouped connection information maintained
28. click Show all clients Show the list of clients to which the wewer can conmect Show the list of wewers which can connect to the client Show all clients 2 To display all Viewers that can be specified as the connection source for the Client of user5 click Show all viewers Viewer A Filter viewer 65 4 Click the terminal marks appearing to the side of user1 user4 The terminal marks change from O to o and blue connection lines and the message The grouped connection has been changed are displayed Note At this point the change is not committed to the MagicConnect server Show the list of clients to which the wiewer can conmect Show the list of wewers which can connect to the client Viewer A Filter viewer user user useri user3 userd Show the list of clients to which the viewer can conmect Show the list of mewers which can connect to the client Viewer A Filter viewer user O users userz Users 0000 userd 66 6 Aconfirmation message is displayed Click the OK button Powe The changes will be committed to the system Do you want to proceed OK Cancel 7 The configuration for which connection has been enabled from the Viewers of user1 user4 to the Client of user5 is displayed in the form with which it was committed to the MagicConnect server Viewer users
29. e Magic el of Mobile Viewer a O Allow to save Windoy qg Restrictions can be set at the network address level by setting the subnet mask When multiple restrictions are set for a single IP address priority is given to higher placed settings 29 3 4 2 Restricting terminals able to use MagicConnect Terminals able to use MagicConnect can be restricted by restricting MagicConnect connection for each account username by the MAC addresses of the terminals MW Restricting terminals able to be used as Viewers The procedures for setting the following restrictions on the Viewer of user1 are described below 1 Allow access by the terminal with MAC address AA BB CC DD EE FF 2 Disallow access by terminals that do not have the above MAC address User Management MaszicConnect server Viewer account admin User mozg Applications allowed LJ Allow to use Mobile combination a Ya Unregistered Terminal Authentication info Mobile Unregistered Do not modify password Password U Modify password IP address restriction Viewer J i ai A ia MAC address restriction All connections are allowed All connections are allowed z Fj a Settings for saving password Allow to save MagicConnect login password of Mobile Viewer O Allow to save Windows log on password 30 MAC address restriction is allowed disallowed Other connections
30. e right of the Viewer field in the Applications allowed section User Management Separately managed Collectively managed User was successfully updated MagicConnect server magicconnect net user USB Type NDL available Viewer Applications allowed Mobile available Terminal Authentication info Unregistered All connections are allowed IP address restriction Client All connections are allowed Viewer All connections are allowed All connections are allowed MAC address restriction Settings for saving password save MagicConnect login password Allow of Mobile Viewer save Windows log on password Disallow Back 25 3 4 Restricting networks or terminals able to use MagicConnect This function is used to perform the following Oo Restrict networks able to use MagicConnect Oo Restrict terminals able to use MagicConnect Settings modified with this function do not affect Viewers or Clients currently connected to the MagicConnect server Changes will be valid from the next time connection authentication is performed 26 3 4 1 Restricting networks able to use MagicConnect Networks able to use MagicConnect can be restricted for each account username by restricting the global IP address of the connection source The global IP address of the connection source for each account username can be viewed via IP address under 2 Access history In the access history shown below the global IP
31. ections are allowed ss gt gt All connections are allowed MAC address restriction Viewer All connections are allowed Client All connections are allowed Settings for saving password of Mobile Viewer Wo Allow sharing printers O Allow sharing smart cards O Allow sharing serial ports O Allow sharing Plug and Play PnP devices O Allow sharing drives O Allow sharing clipboards Allow using Print Screen key XDL viewer RDP configuration Co Allow a part of it It is allowed only if the remote desktop iz in a full screen mode O Allow all e Disallow all Geese Rese 38 2 When the settings are complete the message User was successfully updated is displayed and the XDL viewer RDP configuration section will show the updated changes User Management Separately managed Collectively managed User was successfully updated User type o USB Type XDL available Applications allowed Viewer All connections are allowed C lient All connections are allowed Viewer All connections are allowed MAC address restriction Client All connections are alowed cave Mea giclonnect login password Disallow IP address restriction Settings for saving password of Mobile Viewer save Windows log on password Disallow Allow sharing printers Allow Allow sharing drives Disallow Allow sharing clipboards Disallow XDL viewer Allow sharing smart cards Disallow RDP configuration
32. em Do you want to proceed Restore e user gt user mc3000 e user gt user mc3000 87 5 Security Use this function to restrict the networks from which an Account Manager can login to administration functions Note This function only affects login with an Account Manager s username It does not affect login from a general user s username Changes made with this function will be valid from the next time connection authentication is performed This section explains how to restrict login to the global IP addresses 203 0 113 1 and 198 51 100 1 1 To display the Security screen click Security from the Menu screen fens History User Management Grouping Security Change Password Logout Welcome account admin This page shows the menu for account manager Select any menu Access history ser management Grouping e exes Change password Logout Copyright amp 2006201 4 NTT IT CORPORATION 88 2 Check the Allow login only from the IP address of the following box security If you want to change the security configuration of the account manager edit the following ttems and press the Update button O Allow login only from the IP address of the following mas Login restriction to the Administration Function Update Reset 3 Enter the global IP address and subnet mask to allow then click the Update bution To add an allowed global IP address click the Add button lf you want
33. ent connections Type 2 Viewer only Client only Viewer and client Details Show client that viewer connects to Show viewer that connects to client Total connection time for all accounts 4 hours 18 minutes 07 seconds User usermec3000 useri user usera userd userS user user Username User med Total connection time seconds Start time Finish time Sort asc Connection lengthIP address MACS address Username User Total connection time 2 hours Jo minutes 14 seconds start time Finish time Sort asc Connection length IP address MAG address O44 49 G49 7 D6 08 01 10 34 35 08 01 10 39 15 40 seconds 19851 1001 54424554154 S68 oC AS ES CF 4 42 49 9497 De 08 01 10 36 10 08 01 10 38 01 1 minutes 51 seconds 19851 100 1 54 42 490494 87 a6 od EAS ELF O44 49 64 97 Da Ne 01 110802 08 01 11 12 59 4 minutes 51 seconds 14251 1001 54 42 4954 54 87 eed EAS EB CGF The display from left Connection starting time connection finishing time connection length connection source address global IP address and MAC address of the terminal using MagicConnect M Browsing only the Viewer access history Type Client only Viewer and client Details Show cllentXhat viewer connects to Show viewer that connects to client i Select Viewer only li Click Update Total connection time for all accounts 4 hours 12 minutes Uf seconds Username User mecQDIO Total connection time seconds start time Finis
34. file on your own this row is not necessary user1 user mc3000 Connection from user1 to user mc3000 user2 user mc3000 Connection from user2 to user mc3000 17 4 4 1 Downloading grouped connection information in CSV format The grouped connection information registered on the MagicConnect server can be downloaded in CSV format 1 Click the B icon at the upper right of the grouping page and select Download in CSV format from the pull down menu The connection configurations of users managed by the account account admi IS shown Download in CSV format Add all in CSV format a Filter suert Delete all in CSV fofmat Show the list of clients to which the wewer can connect Show the list of viewers wt Restore in CSV format 2 Aconfirmation message is displayed Click the OK button to begin downloading the CSV file By default the file is named group csv Download in CSV format The grouped connection information will be downloaded in CSV format Do you want to proceed Cancel 78 4 4 2 Batch addition of grouped connections in CSV format The grouped connection information prepared in CSV format can be additionally registered with the existing grouped connection information on the MagicConnect server maintained 1 Click the 5Y icon at the upper right of the grouping page and select Add all in CSV format from the pull down menu The connection configurations of users managed
35. g the service guides Administration amp Operation Administration Fun 3 Inout the server information of the MagicConnect server on the Server column of For Account Managers Then click the Access button The server information is written on the Account Registration Form Home gt Customer Support gt Administration Functions Customer Support Support Menu Configuring amp Using Setup After you click the Access button enter your Manuals Account Manag MagicConnect account information and log in Administration amp Operation Server E g asp agicconnect net Server Eg asp2 magicconnect net Administration Functions Access Access Maintenance Information Access button enter your information and log in After you click the m Available functions Available functions e User management change passwords e Change passwords initialize device information user permission e Display access history for Mobile type access restrictions etc e Confirm grouping settings Display access history Grouping settings Administration function settings change the Account Manager s password access restrictions h ho A Manual for Account Managers E Manual for General Users 4 On the user authentication screen enter the Account Manager s username and password from the Account Registration Form and click the Login button NTTIT magicConnect
36. grouped connection information for contracted accounts in CSV format files Click the icon at the upper right of the grouping page and select the task to perform from the pull down menu The connection configurations of users managed by the account account admin are shown Download in CSV format Show the list of clients to which the viewer can connect Show the list of wrewers w Add all in CSV format Delete all in CSV format A Filter viewer Viewer Restore in CSV format Client QO Filter client O O user userl Show all clients user user mc 3000 userl 76 E About the CSV file format The CSV format file is composed of only information on grouped connections and does not contain information on standard connections 1 row shows 1 grouped connection 1 1 J Rows are listed in the format username of the Viewer that is the connection source followed by i e comma followed by username of the Client that is the connection destination Example of a CSV format file The content of the CSV file corresponding to the diagram below is shown Viewer remote device Client target device e j ia i a ta Oi A f Ya j user mc3000 Standard connection ecooooooo Grouped connection The first row is the title row It appears in the file downloaded from the MagicConnect server source viewer destination client When creating a
37. h time Sort asc Connection lengthIP address MAC address Username user Total connection time 2 hours do minutes 14 seconds start time Finish time Sort asc Connection length IP address MAC address 94 42 49 94 97 D6 08 01 103435 08 01 10 35 15 40 seconds 19251 1001 54 42 49940487 Seco EAS ENTF O44 49 94 47 Db 08 01 10 36 10 08 01 10 38 01 1 minutes 51 seconds 19851 1001 54 42 499045487 S602 EMS EGF 4 4G 9 AG D6 08 01 110802 08 01 11 12 53 4 minutes 51 seconds 19851 1001 54 42 49 5404 87 Seo 2 EAS ES GF Da Only the Viewer access history is displayed E Browsing only the Client access history Type Viewer only Client only Viewer and client Details Show client that weer connects to show viewer that connects to client i Select Client only li Click Update Total connection time for all accounts 6 hours 04 minutes 04 seconds Username user mecoDd Total connection time seconds start tine Finish time Sort asc Connection lencthIP address MAC address Username User Total connection time 4 hours 0 minutes 08 seconds start time Finish time Sort asc Connection length IP address MAC address 08 01 09 34 48 08 01 10 16 12 41 minutes 24 seconds 19216840181 82 BCBYODB 1 02 01 10 16 16 08 01 110658 HO minutes 42 seconds 192 16840181 S2ECERODE s 08 01 110701 08 01 134204 Connecting hours 49 minutes 04d seconds 192 168 40 181 SE CEDODE Only the Client connection history is displayed If the Client
38. in Account Manager can be changed 1 From the Menu screen click Change password fens History User Management Grouping Security Change Password Logout Welcome account admin This page shows the menu for account manager Select any menu Access history L ser management Grouping security Logout Copyright amp 2006201 4 NTT IT CORPORATION 91 2 Enter the current password and the new password and click the Change button Change Password To change the password input all of the items below and press the Change button Password must have a length of 6 characters or more and should consist of a mix of English alphabet upper case and lower case letters numerals and symbols Currentpassword ann oe A New password confirmation e eeeqe Ak 3 If the password has been changed without issue the message Password has been changed is displayed Change Password If the password was not successfully changed the reason is displayed Reenter the new password in accordance with the message Change Password Password too simple lt must be a mix of alphabets and numerals or a mix of alphabets and symbols or a mix of alphabets numerals and symbols 92
39. nd symbols wth 8 characters or more IP address restriction All connections are allowed aa All connection MAC address restriction All connectio Client 41 connections are ware alowed Fj Settings for saving password Allow to save MagicConnect login password of Mobile Viewer l _ Allow to save Windows log on password 16 2 When modification of the password has been completed the message User was successfully updated is displayed User Management Separately managed Collectively managed User was successtully updated ma gicconnect net USB Type NDL available a Viewer Applications allowed Mobile available Terminal Authentication info Urnregistered Viewer All connections are allowed lent All connections are allowed Viewer All connections are allowed MAC address restriction All connections are allowed IP address restriction Save MagicConnect login password Allow Settings for saving password of Mobile Viewer Save Windows log on password Disallow 17 3 2 Changing the remote device to be used with Terminal Authentication type or Mobile type Terminal Authentication type and Mobile type are only available from the remote device that was used for the first time login If you want to change the remote device use this function in order to reset the terminal authentication information that is set on the server Then login from the new remote device No
40. necessary to request re enabling by a administrator or to wait until the account is re enabled automatically Enter the Username and password Username user Password 41 1 Select the username of the user whose account is locked check the Release the lockout box in the Username section and click the Update button User Management Collectively ma account admin Separately managed Manages users belonging to account aceUntadmin Select MasicConnect server Ma gicconnect ie User Hl Locked out on 2014 08 01 142152 0900 I Release the lockout US Type NDL ava llable Viewer Applications allowed Y Allow to use Mobile combination Terminal Authentication info Unregistered Do not modify password Mody password IP address restriction Viewer All connections are allowed gt gt Client All connections are allowed MAC address restriction Viewer All connections are allowed gt gt Client All connections are allowed T Settings for saving password Allow to save MagicConnect login password of Mobile Viewer User mos Username Password O Allow to save Windows log on password 42 2 When the lockout has been released the message The lockout has been released is displayed in the Username section User Management Separately managed Collectively managed User was successtully updated MasicConnect server
41. necting 2 hours 29 minutes 08 seconds 198511001 54 42 40 04 094 87 Sed 2 EAR ER The column Type is added as the first column and both Viewer and Client history are displayed at the same time 10 E Displaying information together with details Type Er mja ent on a Wer ang aj Detalle Show client that viewer connects to Wl Show viewer that connects to client Username user1 Detai Is Total connection time 7 hours 26 minutes 24 seconds Type Start time Finish time Sort asc Connection length IP address MAC address Client 08 01 09 34 48 08 01 10 16 12 41 minutes 24 seconds 20301131 78 2B CB90 DB 319 lt lt 94 42 4994 91 D6 Viewer 08 01 10 34 35 08 01 10 35 15 40 seconds 198 51 100 1 54 42 4994 94 87 P gt 88 53 2E A8 E6 CF user 3389 08 01 10 36 24 08 01 10 36 57 SQ user2 3389 08 02 10 46 14 08 02 11 36 07 203 01 iewer 08 01 10 36 10 08 01 10 38 01 1 minutes 51 seconds 19851 100 1 54 42 49 9A 94 87 1 gt 88 53 2E A8 E6 CF lient 08 01 10 16 16 08 01 11 06 58 50 minutes 42 seconds 203 0 113 1 78 2B CB30 DB 81 lt A use 3389 08 01 10 36 24 06 01 10 36 57 192 51 1001 lt lt and gt gt indicates the direction of operation From left the following viewer client information is gt gt indicates operation from the left field viewer to shown the right field client Username for the connection source viewer or the lt lt indicates operation from the right field viewer connecti
42. nnnononannnnnenonanenos 44 3 7 1 How to display the Collectively Managed screen occcccccconnccccccnnocconcnonnncconcnonnnnconcnnnnnncnncnonnnnranennnnas 45 3 7 2 Selecting users to be Collectively MANAGE cccccoonncnnccccconcnnncnnnoncnnncnnnnncnnnnonnnncnnnnnnnnncnnnnonannnnnnnnnnas 46 3 7 3 Changing collectively managed SettidQS ccccooccncnnconononcnnnononancnnnnnnnancnnnnononnnnnnononanennnnnnnannnncnnnnos 49 3 7 4 Managing users with the Separately Managed SCreeN cccoooooccccnnnccncnnnnnncnnnncnononnnancnonnnnnononanannnnos 53 12 1 Click User management from the Menu screen to display the User management screen fens History User Management Grouping Security Change Password Logout Welcome account admin This page shows the menu for account manager Select any menu Access history ser management Grouping security Change password Logout Copyright amp 2006201 4 NTT IT CORPORATION 2 The Separately managed tab on the User management screen will be displayed Select the user to manage from the pull down menu A narrow search function is also available User Management Separately managed Collectively managed Manages users belonging to account accountadmin user a Select o q A narrow search function is also available ma gicconnect net 55 USB Type NDL available to use Mobile combination account admin User mogooo ent ava llable l Do no
43. o the MagicConnect server click Commit changes to the system _ Commit changes to the system Show the list of clients to which the viewer can conmect Show the list of wewers which can connect to the client A user meggi user AT O user mc 3000 user 7 A confirmation message is displayed Click the OK button The changes will be committed to the system Do you want to proceed o Cancel 71 8 The configuration for which connection has been enabled from the Viewers of user1 and user2 to the Client of user mc3000 is displayed in the form with which it was committed to the MagicConnect server Viewer user mc 3000 Users O If the following message is displayed the changes have not been committed to the MagicConnect server This is most likely due to timeout which occurs when no operation has been performed for a long time while logged in to the administration screen Reload the page and if necessary perform the actions again beginning from login and confirm the configuration Failed to editihe grouped connection information on server Please reload the page 9 In 8 above only the connection configurations for the Client of user mc3000 are shown To confirm the Clients to which the Viewers of user1 and user2 can connect click Show the list of clients to which the viewer can connect Click Show the list
44. obile combination Terminal Authentication into Unregistered Do not modify password Password Modify password IP address restriction All connections are allowed gt gt f a All connections are allowed MAC address restriction All connections are allowed gt gt LE All connections are allowed l Allow to save MagicConnect login password Settings for saving password of Mobile Viewer Allow to save Windows log on password u pdate Reset 53 2 If you change the shared settings i e Configuration s that apply to a collectively managed user from the Separately Managed screen the warning message below will appear Configuration that is applied in collectively management has A been changed After committing edited information this user will not be one of collectively managed users 3 If you click Update at the bottom of the Separately Managed screen changes will be committed to the MagicConnect server And the user in question will no longer be collectively managed Separately managed Collectively managed Users will be managed collectrely Configuration of multiple users will be changed collectively Select users to be collectively managed Users collectively managed 3 Users separately managed 5 Filter users 7 Cancel gt gt 94 4 Grouping Use this feature to look up or edit connection configurations that enable transmission between a general user Viewer and Client
45. of clients to which the viewer can connect Show the list of viewers which can connect to the client AQ Filter viewer cien Q itr clone user N useri user mc 3000 Showr all clients usera user user mc 3000 Show all clients 72 4 3 4 Deleting a grouped connection In the diagram below the standard account ID1 user1 and standard account ID2 user2 are contracted and the Viewer of ID1 user1 and the Client of ID2 user2 are in a grouped connection Viewer remote device Client target device Standard account ID1 Ws a a Ya a ta Standard account ID2 Standard connection eeeeeeee Grouped connection This section describes the procedures for deleting the grouped connection from the Viewer of user1 to the Client of user2 1 To restrict the display to the Viewer of user1 and the Clients to which it can connect click Show the list of clients to which the viewer can connect and in the text box below that enter user1 and then press the Enter key Show the list of viewers which can connect to the client Viewer Client A Filter client useri user Show all chents 73 2 Click the terminal marks appearing to the side of the Client of user2 The terminal marks change from to o and dotted gray connection lines and the message The grouped connection has been changed are displayed Note At this p
46. of it Note that changes made with this function will not affect Viewers currently connected to MagicConnect Changes will be valid from the next time connection authentication is performed 34 3 5 1 Allowing disallowing saved passwords on a remote device of Mobile type for iPhone iPad and Android device Use this function to change settings for saving two passwords a MagicConnect login password and Windows log on password on an iPhone iPad or Android device This section explains the steps for changing settings for user1 Not allowing users to save a MagicConnect login password e Not allowing users to save a Windows log on password 35 1 Select the general user able to use a Mobile type for iPhone iPad or Android device Uncheck Allow to save MagicConnect login password and Allow to save Windows log on password in the Settings for saving password of Mobile Viewer section then click Update User Management Separately managed Collective MagicConnect server Applications allowed account admin User mec Wl Allow to use Mobile combination Do not modify password Password Modify passwo IP address restriction MAC address restriction Settings for saving password of Mobile Viewer 36 2 When the changes are complete the message User was successfully updated is displayed Save MagicConnect login password and Save Windows log on password in the Settings for saving
47. oint the change is not committed to the MagicConnect server Commit changes to the system Show the list of clients to which the wewer can connect Show the list of viewers which can connect to the client A user Client A Filter client userl Viewer user Show all clients Show the list of clients to which the wewer can connect Show the list of viewers which can connect to the client A user Viewer Client Filter cliche userl Show all clients 74 4 Aconfirmation message is displayed Click the OK button owe The changes will be committed to the system Do you want to proceed 5 The configuration for the Viewer with username user1 is displayed in the form with which it was committed to the MagicConnect server A user Client Viewer user userl Show all clients If the following message is displayed the changes have not been committed to the MagicConnect server This is most likely due to timeout which occurs when no operation has been performed for a long time while logged in to the administration screen Reload the page and if necessary perform the actions again beginning from login and confirm the configuration Failed to edit the grouped connection information on server Please reload the page 19 4 4 Performing grouped connection tasks using a CSV format file This section describes the method for downloading or editing
48. on destination client to the left field client Displayed in bold if the connection is with a different username The port used by the remote operation application The time transmission started The time transmission ended Global IP address for the connection source destination E Downloading access history in CSV file format Access History 20141 Access history for 20142 2014 08 01 14 0004 Download in Gov format History of connections to server History of viewer to client connections History of connections to server Data for the above items from Type to MAC address can be downloaded History of viewer to client connections The following data items can be downloaded username global IP address and MAC address for the connection source viewer username global IP address and MAC address for the connection destination client the port used by the remote operation application the time transmission started and the time transmission ended 11 3 User management Settings for general users can be changed with this function 3 USER MANAGEMENT ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeseeseesesseseeseseseseesenees 12 3 1 Changing general user passwordS cccccccccseeseceeeeeeeeeeeeecseeeeeeeeseaeeeeeesseseeeeesaeseeeeeessaaeeeeessaaeeeeeessaeeeers 15 3 2 Changing the remote device to be used with Terminal Authentication type o
49. on to multiple target devices 1 to n connection This section describes procedures for enabling connection to multiple PCs or servers having different usernames In the diagram below one account that is the control device dedicated account ID1 user1 and three accounts that are the target device dedicated accounts ID2 user2 ID4 user4 are contracted and are not in a grouped connection For this situation this section describes the procedures for a grouped connection that enables connection to the Clients of user2 user4 by the Viewer of user1 Viewer remote device Client target device Control device dedicated account ID 1 Reig Ca Target devico dedicated te nn ten Target device dedicated ee h ID3 e eo a Target device dedicated a account ID 4 Standard Connection Grouped Connection 1 To center the display on the Viewer click Show the list of clients to which the viewer can connect and then below that click Show all viewers Show the list of clients to which the wewer can connect Show the list of viewers which can connect to the client 61 2 To display all Clients which can be specified as the connection destination for the Viewer of user1 click Show all clients Client A Filter client user1 O Show all cients Viewer 3 All Clients which can be specified as the connection destination for the Viewer of user are displayed Client
50. r Mobile type 18 3 3 Changing application USE permissions cccccccccccseeeeeeeecaeeeeceeeceeeseeeeeseeaseeeessaesseeeessaaaeeeeessaageeesessaeeeess 21 3 3 1 Enabling the use of Viewers that does not have quarantining function on Plus edition 22 3 3 2 Enabling use from Mobile type iPhone iPad or Android Aevice cccooonccnccconcncononcnnoconcnnnonanonnos 24 3 4 Restricting networks or terminals able to use MaGiCCONNe Ct occccccoccnncccncnncononnncononcnnnnnnnnnnonanenonnnncnnnnnnoos 26 3 4 1 Restricting networks able to use MagicCONNE8Ct oooocccccccnoncconcconnncconccononcconcnonnnncnncnonnnnronenonnnrrnnennnnas 27 3 4 2 Restricting terminals able to use MagicCONMN6Ct oocccccccccoccnnnccncnncnnncononncnnnnononncnnnnnonanennnnnnnnnnnnnnnnnas 30 3 5 Changing program FUNCTION restriCtiONS cooonnccncccnconcnnnconooncnnnconnnnnononononnnnnnnonnnncnnononnnnrnnnnonanrnnnennnanenos 34 3 5 1 Allowing disallowing saved passwords on a remote device of Mobile type for iPhone iPad and ANDOG VCC Yes PP on 35 3 5 2 Changing sharing settings when using XDL editiOD cooooonncccnnncccnoooonncnnnncnnnnnnannccnnnnnnononannncnnos 38 3 6 Manually releasing general user account lOCKS occcccconcnnccconcncoconcnnnnnanononnanonnononcnnononrnnonnannncnnanennnnanens 41 3 7 Changing settings for multiple users at the SAME tiM cocccoonncnncccnonccnnncononncnnnnonnnncnnonononn
51. rd account ID2 m The other type of connection is called a grouped connection This connection enables transmission among Viewers and Clients with different usernames and is indicated by the dotted blue line in the diagram below The above is achieved by registering the Viewer Client connection configuration with the MagicConnect server using the grouping function Viewer remote device Client target device Standard connection e 0 0 0 0000EEPIC Grouped connection 97 4 2 Looking up connection configurations 4 2 1 Displaying the list of Clients to which a Viewer can connect 1 Select Show the list of clients to which the viewer can connect A screen listing the Clients to which the Viewer can connect is displayed The usernames to be displayed can be filtered using the filter text box The example below shows filtering of displayed Viewers by the name user Standard connections are indicated with solid black lines and grouped connections are indicated with solid blue lines Select Show the list of clients to which the viewer can connect The connection configur shown ions of users Managed by the account account admin are Le Show the list of wiewers which can conmect to the client a User oo i The Viewers to be displayed can be filtered Viewer Client W Filter client useri user mc 3000 Show all clhents Clients corresponding to the Viewer at left can be
52. rouping connections will be restored according to the file content All grouped connections currently set will be deleted and will be replaced by the file content Please select the file to upload Cancel 85 3 A screen for selecting a file is displayed Select the CSV file to be uploaded and click the Open button In the diagram below group restore csv is selected as an example F 2 Choose File to Upload es bs de t Computer Local Disk C d cv Organize Mew folder gt Y Favorites 4 Libraries al s Documents gt al Music group restore csv gt Pictures gt Subversion gt B Videos gt E Computer gt Eu Metwork File name group restore csw All Files 205 ha 4 The name of the selected file is displayed to the side of Browse If there is no problem with the selected file click the OK button Restore in CSV format The CSV file will be uploaded and grouping connections will be restored according to the file content All grouped connections currently set will be deleted and will be replaced by the file content Please select the file to upload 86 5 A confirmation message is displayed If there is no problem with the content click the OK button After the grouped information on the MagicConnect server has been deleted the information prepared in CSV format is registered The changes will be committed to the syst
53. t modify password Modify password 13 3 The Separately managed tab will be shown for the selected user Separately managed Collectively managed Manages users belonging to account accountadmin Y Select MasicConnect server Mma gicconnect net User type User USB Type NDL available ae Viewer zE Applications allowed Allow to use Mobile combination Terminal Authentication info Unregistered 2 Do not modify password Password Modify password Settings for saving password of Mobile Viewer l Allow to save Windows log on password Update Reset 14 3 1 Changing general user passwords Passwords must meet the following requirements Password length is between 8 and 255 characters The password contains one or more half width capital or lower case alphabetic characters plus one or more numerals or symbols Examples of acceptable and unacceptable passwords Acceptable Explanation abCdefg2 al234567 abcdetg abc def2 1234567 Abcd2 The password length is less than 8 characters abCDEfgh The password has a length of 8 or more characters but is composed of only alphabetic characters 12345678 The password has a length of 8 or more characters but is composed of only numerals Cautions Changing a password registered on the MagicConnect server will not affect Viewers or Clients currently connected to MagicConnect The new password will be valid from the next time connection a
54. te that the remote device connecting to the server during the reset can continue its use until it is disconnected Cautions By using this function Mobile type account cannot be changed as follows You need to pay a fee to change the contract e To use the account on Windows device that was used in iPhone iPad or Android device e To use the account on iPhone iPad or Android device that was used in Windows device 18 1 Select the general user for which the remote device is to be changed then check the Reset box in the Terminal authentication info section and click Update User Management Separately managed Collectvely managed Manages users belonging to accoypt account admin MagicConnect server magicconnect net account admin User mec Username user User type User Applications allowed Yi Allow to us Mobile combination Client available Terminal Authentication info Registered Will be reset Y Reset Do nr Password O Modi IP address restriction Viewer f After pressing the Update button the terminal authentication ifa info registered in the server will be reset MAC address restriction Viewer gt Client Settings for saving password Allow to save MagicConnect login password of Mobile Viewer O Alles i we log on password
55. th this function do not affect Viewers currently connected to the MagicConnect server The settings will be valid from the next time connection authentication is performed 21 3 3 1 Enabling the use Viewers that does not have quarantining function on Plus edition 1 Select the general user of Plus edition then check the Allow to use Without Plus option box in the Viewer field of the Applications allowed column and click Update User Management Separately managed Collectivi Manages users belonging to accouni ccount a account admin User medi MagicConnect server USB Type NDL available Viewer Allow to use Without Plus USB Type NDL option Allow to use Mobile combination Client afable OOO ed Applications allowed Password stos pd Modify password IP address restriction Viewer All connections are allowed Client All connections are allowed MAC address restriction All connections are allowed gt gt a Client All connections are allowed Settings for saving password li Allow to save MagicConnect login password of Mobile Viewer L Allow to save Windows log on password m cin 22 2 When the settings have been completed the message User was successfully updated is displayed and the current permission status is displayed to the right of the Viewer field in the Applications allowed section User Management Separately managed Collectively m
56. tings will apply to the new user The following are the settings that can be applied in common Please see each page for separate explanations 49 This section explains the steps for Enabling use of Mobile type for iPhone iPad and Android device and Disallowing saved passwords on remote devices of Mobile type for iPhone iPad and Android device 1 At the bottom of the Collectively Managed screen there is a Selection and configuration of items collectively managed area Check the Select box in Mobile combination in the Viewer field of the Applications allowed section Selection and configuration of items collectively managed MasicConnect server magicconnect net Username Users collecthyely managed User type User Without Plus Select i option Viewer Applications allowed Mo bile i Select combination IP address restriction MAC address restriction Settings for saving password XDL viewer ee RDP configuration elec Commit changes to the system 2 A settings option box will appear to the right of the Select box Check the Allow to use combination For user who uses mobile combination box Without Plus i Select option Applications allowed Viewer Mobile combination 50 3 Next check the Select box in the Settings for saving password of Mobile Viewer section Selection and configuration of ttems collectively managed MazicConnect server m
57. uthentication is performed When a password is changed have the general user change the password saved in the client software to the new password If this is not changed the user will be unable to use MagicConnect if the machine is restarted The procedures for changing a saved password are as follows Right click the MagicConnect icon appearing in the task tray on the Desktop and from the menu that is displayed select Settings Authentication and input the new password If MC Assist is being used with MagicConnect Terminal Authentication type have the user modify the password that is saved in MC Assist For the procedures for changing passwords saved in MC Assist see the item Using automatic connection tool MC Assist in the Quick Setup manuals 15 1 Select the general user whose password is to be changed and select Modify password in the Password section New password and New password confirmation fields are displayed Enter the new password into these and click the Update button User Management Separately managed Collectively account admin MasicCGonnect server magicconn Username User User type Leer USB Two NDO avallable l l Viewer o ha Applications allowed Allow to use Mobile combination Terminal Authentication into Unregistered User mociQ0Qd0 O Do not modify password Password New password New password confirmation sere Alphabets and numerals a
58. uthentication of a user login to the administration tools fails five times in a row that account username can no longer log in to the administration tools The account will be unable to log in to the administration tools until the account lock is released automatically by the system or manually by the Account Manager using this function Note that log in disabling account lock does not affect authentication of Viewer and Client connections to MagicConnect Users can continue to use MagicConnect normally When the username or password is incorrect the message Username and or password are wrong is displayed User Authentication Hl Username andor password are wrong 11 The account is temporarily disabled when login attempts under the NM same user name fail 5 times e When the account is ternporarily disabled login is not possible through the web interface until the account is re enabled by an administrator or is re enabled automatically after a wait period Enter the username and password Username user Xu Upon failing five times in a row The account is locked and the user will be unable to log in to the administration screen until the lock is released Password User Authentication SES Hl This account is temporarily disabled i Login through the web interface has been temporarily disabled due to repeated login failure To log in through the web interface itis
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