File - Scotia Homes
Contents
1. Washing clothes Put washing outdoors to dry if you can Alternatively please put washing in the bathroom which is designed to accommodate drying clothes with the door closed the humidistat function of the extractor fan will help to remove the moist air to the outside also if weather conditions permit the bathroom window or roof window can be opened If you have a tumble dryer ventilate it to the outside unless it is the self condensing type D LY kits are available for this 2 Ventilate to remove moisture You can ventilate your home without making draughts Some ventilation is required to expel the moisture which is produced all the time mostly just by normal breathing of occupants Keep a small window ajar or a trickle ventilator open when someone is in the room You need much more ventilation in the kitchen and bathroom during cooking washing up bathing and drying clothes This means opening windows to assist in the ventilation of moisture to the outside and ensuring that the extractor fans are in full working order Close the kitchen and bathroom doors when these rooms are in use This helps prevent the moisture reaching other rooms especially bedrooms which are often colder and more likely to get condensation TELEVISION INSTALLATION A television aerial socket has been provided in the living room as standard Your individual alterations may have requested additional points in other rooms The cable from the socket2. TAX 23 SCHEDULE OF TEST CERTIFICATES 23 SCHEDULE OF MATERIALS 24 NOTE The information contained in this document is for our standard House Types and may not cover specific variations requested by you GENERAL MAINTENANCE AND SAFETY Regular maintenance work is required for all homes to keep them at their best in the years to come and to ensure that they continue to be a safe home environment We recommend that you employ competent tradesmen contractors to carry out the maintenance work however if you decide to carry out maintenance work or alteration works on your home yourself then there follows a list of some of the basic rules to bear in mind Always plan the job thoroughly in advance Consider any risks is there adequate ventilation Do you need any safety equipment Can the job be done another way to make it safer If you are in doubt then do not attempt the job yourself seek advice from a professional or employ a skilled tradesman or contractor Check any materials you are going to use for any warnings or precautions and heed the material safety recommendations Always use the right tools for the job and use them in accordance with their instructions If you intend to work at height please be aware of the risks involved Try to avoid working at height if at all possible but if you decide it is necessary then please make sure your ladder or stepladder is in good condition and securely held in place T
3. and heat loss typically associated with traditional extract fans More information on these ventilation fans can be found in the Installation and wiring instructions contained in your handover pack Please read these instructions carefully to ensure their continuing smooth operation VENTILATION AND AVOIDING CONDENSATION Condensation will be a problem in all new houses if adequate background heating and ventilation is not used All new homes need running in and we recommend that you read carefully the section within the NHBC booklet GUIDE TO YOUR NEW HOME Reducing Condensation Most windows are fitted with trickle ventilators at the top of the window These can be opened or closed to allow more or less trickle ventilation If you close the window trickle vents the DMEV fans described in the previous section will still continue to draw fresh air into your home however particularly during the running in period we recommend that they are left fully or partially open to maximise the fresh air entering your home The following are general guidelines for your information To deal with condensation take these two steps 1 Produce less moisture Ordinary daily activities produce a lot of moisture very quickly Cooking To reduce the amount of moisture in the kitchen cover pans and do not leave kettles boiling open a window to allow excessive amounts of steam to be ventilated to the outside
4. any problems by first referring to the ASHP instruction manual then then where the problem is an emergency and has arisen during the first 24 months after your legal date of entry to the house please contact HomeServe please see section on HomeServe below for more details If the fault is not an emergency as described in the HomeServe cover summary then please contact Scotia during normal office hours You are responsible for the annual maintenance of the ASHP this should be arranged through any reputable plumbing and heating contractor Heating and domestic hot water controls The system has the following controls 1 ASHP isolating switches 2 Programmable Room Thermostat typically located in the living room for the control of the heating 3 Thermostatic radiator valves to radiators except on the by pass radiator s ASHP Isolating Switches These switches will be found on the wall next to the ASHP in the utility cupboard and another switch adjacent to the outdoor unit at the rear of your property This switch is to isolate the electrical supply to the units and should be left on at all times Only use this switch if a fault develops on the boiler Programmable room thermostat The programmable room stat is normally located in the living room where the by pass radiator is located The programmable room thermostat controls the ASHP telling it when you require central heating and hot water The programmable room stat
5. can damage mortar joints and the wall materials if used incorrectly Our advice is that you let the weather deal with external efflorescence If efflorescence occurs on internal concrete floors or other such areas then it too can be removed by brushing with a non metallic brush and then removing the deposits with a vacuum cleaner Internally occurring efflorescence should disappear quicker after brushing and vacuuming than external efflorescence as the home is dried out by the heating Should persistent efflorescence occur internally which does not disappear after removing it by the methods described above then please contact Scotia for further advice EXTERNAL AREAS Manholes give access to the drains usually where branches join together do not obstruct or cover them with soil You may need to provide access to them quickly if there is a blockage Please note that there are live underground services cables in the ground around your house Great care MUST be taken if digging or carrying out excavation work in the vicinity of live underground cable routes Underground cables may be found just below the surface although they are normally laid between 0 45m to 1 0m deep from the surface Reduced depth may result from ground disturbance after laying or because the cable had to be laid over an underground obstruction Even shallow excavations e g for post holing and fencing work or for garden features such as ponds may be a so
6. considerable advantages but you should be aware that there are some minor features due to the coating of the glass which you can see in some or all of the following ways As a tint in the glass As a haze when viewing through the glass at some angles and in some lighting conditions By the appearance of condensation on the outside of the glass under certain weather conditions which is positive proof that the glass is preventing heat loss from your house There may be minor blemishes visible arising from the coating process and the tint may also change between individual double glazed units if the units are made from different batches of glass These are not detrimental to the functioning of the unit and are not a defect Please note that if you are replacing any of your double glazed units in the future you should ensure that your glazier uses low emissivity glass in your windows Note regarding glass specifications In addition to the note regarding Low e coatings above you should also be aware that certain windows may have either laminated or toughened safety glass installed Any future replacement glazing units should be to the same specifications as originally fitted Any competent glazier will be able to identify the glazing specification used and you should ensure that lower specifications are not used OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION The consumer control unit for your property is
7. has the facility to give several on off times Temperatures can also be selected for each on off time When the heating is selected on the system it will operate until the set temperature is achieved The temperature is measured in the hallway by the remote temperature sensor When the system is selected off the ASHP will not operate unless the temperature in the hallway drops below the setback temperature selected You can select your minimum desired house temperature normally this can be set between 12 and 16 C Please refer to the manufacturer s instructions in your handover pack for further instructions Thermostatic radiator valves Thermostatic Radiator Valves TRV s ate fitted for comfort control i e 1 low level heat 5 maximum level heat They are fitted to all radiators except radiators in rooms where there is a room thermostat or sensor linked to the room thermostat They are essential to the full efficiency of your heating system and allow you to lower temperatures in unoccupied rooms thus reducing heating costs TRV s sense room temperature changes in individual rooms and adjust the flow of heated water through the radiators to maintain the desired temperature Depending on the level of comfort required 2 3 should be selected Please refer to the manufacturer s instructions in your Handover Pack for full details Central heating Should your ASHP central heating or hot water fail to work please ensure that all
8. reset or to test the smoke detectors follow the manufacturer s instructions as enclosed in your Handover Pack The back up batteries should be changed as recommended by the manufacturer and an intermittent beep normally indicates that the battery needs to be replaced EXTERNAL DOORS All ironmongery should be cleaned on a regular basis using warm soapy water Do not use abrasive or corrosive material to clean the ironmongery as this will damage the finish to handles letter plate eye viewer chain and rain deflectors Glazing can be cleaned with warm soapy water avoid using anything which may scratch the glass The multi point locking system should be lubricated with WD40 or a similar product on a regular basis to ensure the smooth operating capabilities of the cylinder handle and the locking mechanism The weather sill at the base of the door should be kept clear of debris to allow the drainage holes to function The rubber gaskets in the sill and door frame should also be checked periodically for damage and replaced as required INTERNAL DOORS Clean the door with a liquid detergent we suggest a normal washing up detergent applied with a soft sponge or cloth Wipe dry immediately Handles should be cleaned with a soft non abrasive cloth and for stubborn stains mild soapy water may be used Care should be taken to avoid scratching surface of handles The mechanism of the handle should be lubricated once a yea
9. where Scotia have not installed a washing machine but have left a space for one with a cold water supply adjacent to it then the home owner is responsible for removal of the cap that has been fitted to the cold water washing machine valve please ensure you remove this cap before making the water connection to your washing machine Please also ensure that the appliance water supply and waste pipe is securely connected to the house pipework before turning the appliance on EXTRACTOR FANS DMEV SYSTEM Vent Axia Lo Carbon Centra mechanical extract fans have been fitted in your home These are continuously running single point DMEV Decentralised Mechanical Extract Ventilation fans The fans run continuously at a low extremely quiet speed and are automatically boosted to a higher speed when required the fans boost automatically using their humidity sensor It is essential that the fans remain in operation at all times unless switched off for maintenance to maintain good air quality you should not interfere with their operation as set on installation Picture of a Vent Axia Centra mechanical extract fan gt This is an energy efficient fan designed to provide an economical ventilation solution to the modern home It utilises modern technology to control humidity and boost run on times to minimise the periods of time when it is running at its highest speed minimising nuisance running noise and unnecessary energy wastage
10. ET SCOTIA HOME OWNERS INFORMATION PACK for Old Mart Road Insch Applicable to 2 storey detached semi detached and mid terrace houses www scotia homes co uk Please read this document in conjunction with the NHBC booklet Guide to your new home A practical guide to looking after your new home Rev 2 10 09 13 Contents GENERAL MAINTENANCE AND SAFETY OPERATING INSTRUCTIONS FOR AIR SOURCED HEAT PUMP CENTRAL HEATING HOMESERVE EMERGENCY COVER RADIATOR SAFETY PRECAUTIONS ASHP TYPE AND NOTES HOT AND COLD WATER SERVICES KITCHENS EXTRACTOR FANS DMEV SYSTEM VENTILATION AND AVOIDING CONDENSATION TELEVISION INSTALLATION TELEPHONE INSTALLATION WINDOWS 10 11 OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION13 IF AN ELECTRICAL CIRCUIT FAILS SMOKE DETECTORS EXTERNAL DOORS INTERNAL DOORS WALL TILING FLOOR FINISHES ROOF SPACE 13 14 14 14 15 15 15 Rev 2 10 09 13 CONSTRUCTION OF WALLS PARTITIONS FLOORS amp CEILINGS 15 FIXING TO WALLS CEILINGS OR FLOORS IMPORTANT NOTICE __ 18 EXTERNAL FIXINGS 18 HIGH PERFORMANCE KEIM MASONRY PAINT 18 EFFLORESCENCE ON EXTERNAL WALLS 19 EXTERNAL AREAS 19 INSTALLING RAINWATER STORAGE BUTTS 21 SURFACE AND RAIN WATER DRAINAGE CONSIDERATIONS 21 METERS 22 LOCAL AUTHORITY REFUSE AND RECYCLING COLLECTION 22 COUNCIL
11. LLS CEILINGS OR FLOORS IMPORTANT NOTICE Wall fixings for pictures mirrors etc must be of the appropriate type for the type of walls described above Be very careful if nailing or drilling into walls ceilings or floors to avoid contact with any pipes or electric cables which may lie hidden behind the surface We recommend that you use a services detector cable detector before drilling or nailing it can reduce the risk of serious injury If using power tools to install a fixing you should always use a R C D residual current device You should also always check for pipes and cables before drilling or nailing into floors or ceilings Note for any houses with underfloor heating if applicable you should never drill or nail into any floor which has underfloor heating fitted In addition to the above please note that fixings should never be made to the following wall ateas a Directly above or below any electrical socket outlet switch or appliance b Directly horizontal to any electrical socket outlet switch or appliance This is because electrical cables run in these areas EXTERNAL FIXINGS Any external fixings should only be made with consideration to the Deed of Conditions HIGH PERFORMANCE KEIM MASONRY PAINT Exterior features such as the pre cast concrete window cills of your home may have been painted with a Keim Mineral Paints Ltd mineral paint system Keim mineral silicate paint systems w
12. Materials supplied and installed by CMB Building Contractors Ltd Turriff 01888 569191 Gutters amp Downpipe Marley Deepflow colour black Drain Centre 01224 626497 Extract Fans Switches amp Sockets Vent Axia Lo Carbon Centra Mode Range Edmonson Electrical Edmundson Electrical 01224 894050 01224 894050 ASHP Central Heating Hot Water System Daikin Altherma system Daikin 01932 879000 Radiators Myson Premier HE Plumb Centre 01324 673465 Radiator Valves Danfoss RASC2 15mm Valve Pack 013G600500 Plumb Centre 01324 673465 Paint to walls Glidden Contract Matt Emulsion Dulux Decorator Centre 01224 573044 Paint to skirting boards etc Please Note Not all items may be applicable to all properties Dulux Eggshell Dulux Decorator Centre Scotia Homes Limited 01224 573044 Balmacassie Ellon AB41 8QR Tel 01358 722441 Fax 01358 723499 Email info scotia homes co uk www scotia homes co uk
13. and service record logbooks are contained in your handover pack SCHEDULE OF MATERIALS Item Description Supplied by Tel No House timber frame structure External timber framed wall panels floor panels partition panels and roof structure Scotframe Timber Frame Inverurie Aberdeenshire 01467 624440 Windows White uPVC tilt turn windows CMS Enviro Systems Ltd 01324 841398 Internal Doors Jeldwen Arlington 6 panel doors International Doors amp Windows 01224 682229 External Doors Smith amp Frater Ltd GRP Doorsets International Doors amp Windows 01224 682229 Skirtings amp Facings MDF ogee Fleming Buildbase 01224 258200 Ironmongery Heritage Windsor Chrome Williams Ironmongery 01224 644441 Kitchen Units amp Worktops Directline James Laing amp Son 01467 620311 Kitchen Appliances Various James Laing amp Son 01467 620311 Sanitaryware Ideal Standard Alto basin and semi pedestal Ideal Standard Ventuno bath Ideal Standard Alto close coupled WC with seat and cover PTS Plumbing Trade Supplies 01224 893700 Bristan Ruby mono bloc sink mixer kitchen Bristan Prism basin mixers and Bristan Prism mono bath filler PTS Plumbing Trade Supplies 01224 893700 Shower Valve Bristan Prism Thermostatic Shower Valve CP PTS Plumbing Trade Supplies 01224 893700 Show
14. any damage occurs to plasterboard and plank linings to the house side of the party walls the damage must be repaired immediately Timber frames partitions with 12 5mm thick plasterboard each side Mineral wool acoustic insulation is fitted in the partitions to certain areas bathroom and the like areas SAFETY NOTE some internal walls are loadbearing so do not remove or alter them or make substantial alterations to them without getting professional advice Concrete floor slab on rigid insulation The ground floor also incorporates a specialist radon protection barrier located under the floor which prevents any radon gas which may be present in the ground from entering the house Radon is a naturally occurring odourless radioactive gas which is present across the whole of the U K however where it occurs in areas of high concentration then over prolonged periods of time it can lead to an increased risk of illness This development is located in a predominantly radon non risk area however because there is a radon risk area immediately to the South of the development it was decided to install the radon protection barriers to all houses on the site as a safeguard Please note that should you carry out any alteration involving your ground floor then the radon barrier should be protected reinstated in accordance with the manufacturer s instructions to ensure that it continues to perform Mote information regar
15. ce is used on the drive such as gravel or permeable blocks If you subsequently make any alterations to your drive you must bear this in mind and make sure you have obtained the necessary permissions from the relevant local authority For example if you have a gravel drive which slopes down to the road outside your home and you decide to have it tarred then you will also have to install suitable drainage to deal with any rainwater which falls onto the drive Failure to make such drainage provision will likely lead to the local authority demanding that the original surface be reinstated Also if you extend your drive over garden ground you must ensure that existing drainage provisions are adequate Finally it should also be noted that if you are changing the surface of your driveway the local council may require that the first two meters of your drive must be a hard surface not stone chippings or gravel or similar loose surface again it is important that you obtain the necessary permissions prior to making any alteration to your drive Alterations to your garden ground Removal of garden areas and installation of for example large impermeable patio areas or a large area of other hard standing will reduce the area of ground available to soak up rainwater and could lead to flooding problems if adequate drainage is not installed at the same time If you decide to slab over your garden ground you must also ensure that you make adequate prov
16. ding radon can be found on the HPA website Health Protection Agency Intermediate floors comprise engineered I joists with a 15mm decking board on top of the joists and a 22mm thick flooring overlay 15mm plasterboard linings to the underside of the I joists A layer of acoustic insulation is installed between the joists in certain areas under bathrooms and the like Safety note all floor joists are load bearing and must not be cut or notched without first getting professional advice Plasterboard fixed to the underside of the roof trusses Interlocking concrete roof tiles on timber battens and counter battens on roofing felt on 9mm OSB sarking on pre fabricated timber roof trusses A 400mm thick layer of attic insulation is installed above your top floor ceiling see also roof space notes above Future alterations should you consider making any alterations to your home in the future such as altering the partition layout or forming a new opening through a wall you should check relevant Local Authority permissions and or use the services of a qualified architect before starting The external wall service voids internal partitions 1st floors and attic space all have setvices such as pipes and cables installed in them refer to the safety precautions below if installing any fixings into these parts of your home Appropriate proprietary fixings should always be used to suit the wall construction see below FIXING TO WA
17. e RCD does not re set switch off all the MCBs re set the RCD then switch on each MCB individually until the faulty circuit is identified 4 To identify the cause of the fault switch off all appliances in that circuit re set the RCD and MCB then switch back on each appliance until the defective appliance is found Over filling kettles irons etc can cause this type of fault N B It is important to ensure that the bulbs used in light fittings do not exceed the rating for that fitting NOTE Electricity is dangerous and can kill If you are unsure of any aspect of your electrical installation please consult a qualified electrical contractor SMOKE DETECTORS Your house is fitted with smoke detectors usually located in the ground and first floor hall landing These alarms are mains operated with battery back up The smoke detectors are extremely sensitive to smoke and dust particles of any kind You must read and fully familiarise yourself with the instructions for the smoke detectors which are contained in your handover pack the instructions contain vital information on the operation and maintenance of your detectors If any of the smoke detectors are activated you should check the property and if no reason is found it could be a nuisance alarm caused by cooking smoke reaching one of your smoke detectors or something similar If this occurs open a window to clear the smoke or dust and the alarm will cease To
18. eas of similar construction The efflorescence is caused by natural salts being drawn out of the wall materials while drying out and is quite normal It is neither harmful nor detrimental to the performance of the material and whilst it may look unsightly the majority usually disappears over time The advice given by most brick block cement and precast concrete manufacturers is that it is best dealt with by the combined effect of time and weather If efflorescence occurs externally on your home it is our policy to follow this advice and allow it to disappear naturally It will usually disappear within a few weeks washed away by normal rainfall This process may take some time to draw out and remove all of the natural salts causing the efflorescence however it should be apparent that each time the efflorescence appears it will be in decreasing amounts Whilst natural weathering is the preferred cure for external efflorescence if you wish where it is in a safely accessible location you can speed up the process by brushing down with a stiff non metallic brush not a wire brush making sure that the deposit does not enter the wall at a lower level Any remaining deposit can be removed or reduced using a minimum quantity of clean water We advise that you do not use any proprietary cleaning agents as some varieties contain a concentration of acid which can permanently affect the appearance of the wall materials A power washer should not be used as it
19. er Head amp Rail Bristan Quadrant Shower Kit CP Ref kit2c CP PTS Plumbing Trade Supplies 01224 893700 Bath Screen Novellini Aurora 3 2 panel clear glass shower screen PTS Plumbing Trade Supplies 01224 893 700 Roof Tiles Redland Mini Stonewold interlocking concrete roof tiles colour slate grey Supplied and installed by Forster Roofing Brechin 01356 628560 Radon Barrier under ground floor Visqueen Radon Membrane and associated components including dpc and top hat units Sheffield Insulations 01224 825825 Cast Stone Dressings window cills and feature lintels where applicable Plain Grey Smooth Precast concrete Inverurie Precast 01467 624367 Masonry Paint to precast cills where applicable Keim mineral paint Keim Mineral Paints 01952 231250 Rev 2 10 09 13 External walls render Either white grey or buff drydash render white white essno chips on white snowcrete backing grey Kemnay grey granite chips on cement grey backing Buff Tuscany beige chips on snowcrete white backing Materials supplied and installed by CMB Building Contractors Ltd Turriff 01888 569191 Feature bands around windows and doors where applicable Smooth K Rend render colour depends on drydash wall render finish white render Pewter Grey K Rend grey render white K Rend buff render Stone K Rend colour
20. ere invented over 125 years ago to provide long term protective and decorative finishes for renders and masonry subject to harsh climatic conditions This specialist paint system has a considerably longer life cycle than other masonry paints Manufacturer s studies have shown that redecoration over a 30 year period was required once for the Keim paint system after 16 years whereas between 3 and 9 redecorations were required for other masonry paints You should inspect the painted features of your house exterior on a regular basis we recommend at least annually and when it becomes necessary to redecorate the Keim painted features the work should be carried out in accordance with Keim Mineral Paints recommendations They can be contacted on the number listed in the Schedule of Materials section www keimpaints co uk provides additional information on this paint system EFFLORESCENCE ON EXTERNAL WALLS The appearance of a white deposit on external walls is caused by efflorescence This is a consequence of drying out and can often occur after a new house is constructed and is drying out It can also occur when a wall dries out after period of heavy rain or in the spring as a result of drying out after a wet winter As well as external wall materials such as block work and mortar joints it can also occur on products such as precast window sills driveway paviors and paving slabs and also internally on concrete floors and ar
21. eyond the restrictor press down step 5 Release the catch and the window will now fully open step 6 To close the window push back to original position and turn the handle through 180 Please note that a winkhaus restrictor is an optional extra and not fitted as standard A key is supplied to operate the lockable handles and care should be taken to prevent damage to the handle by trying to force it open when lock is engaged The first floor handles are non locking to comply with the requirements of Building Regulations in respect of fire escape However the building regulations recognise that individual home owners may want to fit additional locking mechanisms to first floor windows for example where there are small children in the room and if you wish to install any of the large variety of child restrictor catches or any other additional locking mechanism that are available to your first floor windows then please note that they must be a quick release type without a key which might be lost a type which does not hinder escape through the window in the event of an emergency The restrictor must also be suitable for the type of window and we also recommend that they are fitted by a skilled tradesman and that particular care is taken to ensute that they are fitted strictly in accordance with the restrictor catch manufacturet s instructions An incorrectly fitted additional locking mechanism can damage the window and lead t
22. here is a large amount of information and recommendations available on the subject of working at height on the internet or in most good public libraries take the time to familiarise yourself with the risks and recommendations involved before carrying out the job Note that it is advisable to use a specialist if your roof requires maintenance work If there is risk involved try and avoid working alone Dispose of any surplus materials and waste according to the manufacturer s instructions adherence to Local Authority waste regulations and consideration for the environment Always keep a well stocked first aid kit Please also refer to the NHBC Guide To Your New Home for more information on maintenance OPERATING INSTRUCTIONS FOR AIR SOURCED HEAT PUMP CENTRAL HEATING Introduction Your home has been fitted with an air sourced heat pump ASHP heating system serving radiators and domestic hot water The ASHP is a split unit with the hydro box located in the utility cupboard and an outdoor unit at the rear of your property You will find the operating and maintenance instructions for the ASHP in your handover pack Typical diagram showing the ASHP system components Comestic hat water tank EKHWSU200B3 3 2001 Domestic hat water usage Heating anly Indaar Ounteioar EHBHOSC3V ERLODOBCAV3 lt Space heating You should carry out no adjustments to the ASHP If you are unable to find answers to
23. in the living room has been left coiled in the loft ready for you to arrange the installation of an aerial We recommend that a specialist TV aerial installer is used by you for this work please also refer to the notes relating to accessing the attic contained in the roof space section below Further information is provided in the Handover Pack TELEPHONE INSTALLATION The main telephone point is located in the Living room specific room may depend on house type please refer to plans it is compatible with any BT approved phone It is your responsibility to arrange connection to your chosen telephone service provider and arrange final connection of secondary socket witing to main point WINDOWS Your home has white uPVC Sheerframe 7000 system Tilt Turn inwards opening windows manufactured by CMS Enviro Systems Ltd The windows are fitted with lockable window handles to all ground floor windows and standard non locking handles to all first floor windows Please refer to the manufacturer s Operating and Maintenance Manual for more information on opening your Tilt Turn windows also a copy of the relevant page has been included below for your information Please note that the Tilt opening function is intended for general day to day use The Turn opening function where whole sash is opened into the room is intended for cleaning and emergency escape purposes only Care should be taken when using the Turn ope
24. incorporate the required storage stances for wheeled bins and routes for collection vehicles The responsibility for organising a wheeled bin with the local council Aberdeenshire Council for Old Mart Road Insch is your own and you may have already done so if not please utilise the contact details for the council below Should you have any queries regarding Waste and Recycling perhaps for additional bins advice on special collections or waste collection calendars in your area please contact the Aberdeenshire Council Waste Team on 0845 600 3 900 or waste aberdeenshire gov uk COUNCIL TAX The local authority will be aware of the new homes which are within your development with a responsibility for payment of council tax falling upon the new owner yourself The authority will have made a banding valuation for your own property type and will issue payment instructions and schedules accordingly Should you not teceive confirmation of this from Aberdeenshire Council or have any questions please contact their Revenues and Benefits team Monday to Friday from 8 00 am to 6 00 pm at Email council tax aberdeenshire gov uk Phone 08456 08 12 01 Letter PO Box 18533 Inverurie AB51 5WX http www aberdeenshire gov uk counciltax index asp SCHEDULE OF TEST CERTIFICATES ASHP Installation commissioning and service record logbooks are contained in your handover pack HOT WATER CYLINDER Installation commissioning
25. ing In the absence of regular heavy rainfall you should water your turf at least twice a week daily if the weather is hot and dry after moving in A newly turfed garden looks deceptively mature but the new grass has only a very small reserve of moisture in the soil attached to the turf Until the grass roots grow into the underlying soil the turf is prone to drying out and shrinking This can leave unsightly gaps Light rain is often not enough to sufficiently water the turf and underlying soil The best way to irrigate your garden is by using an oscillating sprinkler If your property has metered water you may be put off by the cost of using a sprinkler but it is likely to be much more costly to rectify problems caused by drying out Trees and shrubs also need copious watering after planting As with turf the roots have not yet grown into the surrounding soil and can only pick up moisture from a very limited area Planning permission for planting schemes usually requires that planting shown on the approved plans is maintained or replaced for a specified period of time This obligation is passed on to you once you take up ownership of the property Scotia does not replace turf trees or shrubs that have failed due to a lack of watering Damage Walking on turf before it has properly settled in can cause considerable damage Dents and hollows made on new turf will not disappear and are often difficult to repair It usually takes about a month
26. ision for dealing with any rainwater to avoid increasing the risks of flooding your own and your neighbours properties Maintenance of the drainage system It is essential that the drainage provisions installed around your property are maintained to keep them in good working order This not only ensures that any rainwater which falls onto your house and plot is attenuated away into the surrounding ground and does not run out into the road but will ensure that risk of flooding to your home and surrounding properties is minimised Depending on the particular drainage systems installed around your home the following general maintenance notes should be adhered to where applicable e Permeable block drives Permeable blocks have small gaps between each block to allow water to drain between the blocks and into the layers of material below and ultimately into the surrounding sub soils For this to remain effective you should ensure that you do not allow the gaps between the blocks to become clogged with fine soils or other debris Generally most permeable block manufacturers recommend sweeping the blocks twice a year to remove any loose particles from the surface is adequate and if the gaps do become badly clogged they can be cleaned out with a suitable tool However please note that generally these porous blocks are designed to deal with a much higher rainfall intensity than normally encountered in the UK therefore their continued operation ca
27. located in the vestibule cupboard or under stair cupboard depending on the house type it contains labelled main isolator RCDs and circuit breakers or trip switches This is a device that controls the electricity supply to your home splitting the incoming electric supply into various electrical circuits around your home The consumer control unit contains Main Switch RCBOs Residential Current circuit Breaker with Overload protection RCD Residual Current Device and MCBs Miniature Circuit Breakers The main switch is normally ON In order to isolate all supplies switch to OFF There are two RCDs in your consumer unit Each RCD protects a section of the consumer unit They are designed to trip when there is an electrical leakage to earth thereby giving protection to personnel An RCD would normally trip before an MCB These circuit breakers and RCDs are all designed to trip if there is a fault in a circuit or if a faulty appliance is switched on This helps to prevent serious accidents that may result in damage and injury Under fault conditions these will be in the tripped position IF AN ELECTRICAL CIRCUIT FAILS A circuit may trip OFF If this happens you should follow the procedure set out below 1 Check with the aid of a torch whether the RCD mid position or MCB fully down is in the OFF position 2 Switch RCD press down then push to the fully up position or MCB to ON position 3 If th
28. m OSB sheathing fitted to the inside of the studs and a reflective vapour control layer fitted on the inside face On the inside of the timber kit there is a 35mm timber framed service void and lastly on the inside a 12 5mm thick plasterboard lining Safety Note all external walls are load bearing and must not be altered without getting professional advice Typical Val U Therm timber framed external wall diagrams for information PLASTERBOARD SERVICE BATTEN SERVICE VOID REFLECTIVE VCL OSB INJECTED INSULATION STUD OSB ae Se SN RII howe K 1 morene val U Therm Wall Section Party walls All partitions Ground floor First Floors Top floor ceilings Roof Coverings Walls between semi detached houses where applicable These walls comprise two 90mm thick timber panels with 9mm sheathing boarding to the cavity side and a 50mm cavity between the panels Acoustic insulation is fitted between the timber studs on one side of the party wall On the room side a layer of 19mm thick plasterboard plank is fitted and then this is over laid with 12 5mm plasterboard Where there are sockets or other items on electrical services installed on the party walls a service void is also formed using 38mm thick timber framing overlaid with a layer of 12 5mm plasterboard lining Safety Note all party walls are load bearing and are constructed to a fire resistant specification they must not be altered in any way If
29. n accommodate a reasonable amount of debris in the gaps of the blocks Power washing of the blocks is not recommended because it can lead to the fine bed that they are laid on becoming eroded and rutting depressions and cracking of the block surface can arise as a result Gravel drives these are generally maintenance free and only need to be raked level on occasion to remove any rutting caused by cars or footpath traffic The gravel may need to be topped up from time to time to keep it looking at its best Garden ground please refer to the maintenance information contained in the previous External Areas section METERS The Electric meter is located in the vestibule cupboard or hall cupboard Note for houses with smart electricity meters where a smart electric meter has been installed it comes complete with a smart energy display This has several advantages over the traditional metering system including automatically sending accurate meter readings direct to your electricity provider avoiding need for meter readings and estimated bills and showing you exactly how much energy you ate using both at present or last week or last year Where a smart meter has been installed you will find an explanatory brochure in your Handover File explaining how to use the smart energy meter and smart energy display LOCAL AUTHORITY REFUSE AND RECYCLING COLLECTION The development has been planned to
30. n function that the sash or the trickle ventilator installed in the head of the sash does not cause damage to the plasterboard window ingoes when fully open The window should never be left unattended when open in the cleaning escape Turn position Extract from the window manufacturer s Operating and Maintenance Manual TotalCare H 4 To open the window for cleaning tum the handleto 180 tothe second Step 3 Ti t a n d Tu r n Wi n dow S position and the window will now open Step 4 To close the window reverse either of these operations CMS PVCu Tilt amp Turn Windows are designed to tilt inwards on bottom hinges to EF allow safe ventilation Theyalso open fully inwards on side hinges to allow full access to i the outer pane for cleaning These two methods of opening are operated by the same P handle for ease of use Please note that the window is restricted when it is in the W tilt position Opening from closed position CMS tilt and tum window is designed to open in two different modes Step 3 Step 4 1 Tilt mode for ventilation 2 Tum mode for cleaning and emergency exits The window is taken into the tilt position for ventilation by turning the handle 90 Openi ng to cle an em erg ency into its first position Step 2 The window will now tilt for ventilation only Tilt mode for ventilation P aw Step2 step 5 Step 6 If your window has been fitted with a winkhaus restrictor to open b
31. n sinks and wash hand basins The hot water from your kitchen sink taps and wash hand basins can be very hot depending upon the boiler settings The hot water can initially have a low temperature as cooler water sitting in the pipes is discharged but can then become hot suddenly Appropriate care should be taken to avoid risks of scalding KITCHENS Kitchen appliances sink units and worktops Refer to the manufacturer s instructions for operating and cleaning of kitchen appliances sinks units and worktops these are enclosed in your Handover Pack Cooker Hood Please note that the kitchen cooker hood has been installed for use in the recirculation mode and a special charcoal filter has been fitted This charcoal filter normally requires to be changed every three four months or more frequently if used for more than 3 hours a day Replacement charcoal filters are widely available from online retailers Please refer to the instruction manual for your cooker hood for more details and for other important operating and maintenance information for your cooker hood Instruction manuals are contained within the handover pack Connecting appliances where applicable When fitting a dishwasher or washing machine please ensure the blanked end of the waste drainage pipe tee piece has been removed before making your connection Note this is not applicable where a standing waste pipe has been provided Please also note that
32. o window guarantee problems Advice can also be obtained from the window supplier refer to the Schedule of Materials for contact information Glass may be cleaned with either a proprietary household glass cleaner following the manufacturer s instructions or a solution of soapy water Glass can be easily scratched therefore ensure heavy grime or dirt is removed carefully using soapy water uPVC frames should be cleaned every 3 months with a soap and water solution A non abrasive proprietary cleaner suitable for plastic may be used for more stubborn blemishes following the manufacturer s instructions Avoid using solvent based or abrasive cleaners as these will damage the uPVC frames or glass Please refer to the CMS Operating and Maintenance Manual contained within your Handover Pack for more information including recommendations on lubricating and general maintenance Notes regarding glass coatings To comply with current building regulations all double glazed units installed in your home will have a low emissivity coating Low emissivity Low e glazing is a vital component of an energy efficient window or French door It has a surface coating that allows short wavelength heat from the winter sun to enter your home through the glazing while reflecting back into the room the long wavelength heating produced by your heating system This reduces heating costs and minimises internal condensation Please note that this Low e coating has
33. of the procedures laid out in the ASHP manufacturer s literature are followed Failure to do this may result in a charge being made for an unnecessary call out Bleeding of radiators This should not be required with a sealed system However radiators feeling warm but cold at the top would indicate air in the radiator There are airing points normally at the top of the radiator Use an air bleeding key to turn clockwise to reduce air You can do this by inserting the key and turning it anti clockwise then once the air stops a small amount of water will be discharged quickly turn the key clockwise to tighten Check pressure gauge on boiler if it is below that recommended in the manufacturer s instructions then it will be necessary to top up the system See enclosed boiler user guide for full instructions HOMESERVE EMERGENCY COVER Your home is covered under HomeServe s Home Emergency Assistance Cover for a period of 24 months from your legal date of entry This service provides emergency cover for your heating system in the event of a loss of central heating or hot water providing the equipment has been maintained and serviced in accordance with the manufacturer s instructions The cover also extends to blocked drains burst pipes and damaged window and door locks where there is a risk to security In an emergency situation as defined in the Cover Summary as provided to you direct by HomeServe where any of the above is affected yo
34. r with a light oil Hinges and latches locks should be lubricated on a regular basis with WD40 or similar product WALL TILING Wall tiles and in particular the grout between tiles should be regularly cleaned using a proprietary tile grout cleaner in accordance with the manufacturer s instructions Grout should be inspected and any areas which become loose should be replaced The sealant between the wall tiling and any worktops should be inspected and replaced as necessary FLOOR FINISHES Any wooden flooring laid at the time of entry will not be lifted and re laid as a result of any maintenance work requiring to be done Before laying vinyl or wooden overlay flooring to concrete floors ground floors the moisture content should be checked as it can affect the flooring and if required the concrete floor should be treated in accordance with the flooring supplier s recommendations A self levelling screed should also be applied to concrete floors prior to laying any vinyl or overlay type floorings in accordance with the flooring supplier s recommendations Chipboard flooring first floor should be prepared in accordance with manufacturer s recommendations prior to fitting of vinyls wooden overlays or ceramic floor tiles ROOF SPACE The attic space has not been designed to allow for storage Do not use the attic space for storage Flooring the roof space and using it for storage may cause deflec
35. re that you also fit an over flow back into the rainwater downpipe to avoid the water butt over flowing and causing flooding and that any water butts are located in accordance with any relevant Deed of Conditions Kits for water butt overflows are available in any good garden centre SURFACE AND RAIN WATER DRAINAGE CONSIDERATIONS We have designed the drainage for your home and driveway to comply with Local Authority Regulations such as planning building control and roads construction consent conditions and SEPA Scottish Environment Protection Agency requirements including SUDS Sustainable Urban Drainage Systems requirements In simplified terms these regulations require us to ensure that the drainage systems designed and installed around your home collects any rainwater which falls onto your house and surrounding plot and drains it away in a responsible manner There are a number of very important points that you should be aware of in relation to the drainage around your home 1 Alterations to your driveway or other areas of your plot of ground It is very important that rainwater does not run off your plot onto the adjacent roads and footpaths this is particularly important where the road is adopted by the local authority We have designed the access driveway to ensure that any rainwater falling onto it either runs off into your plot where it soaks away into the ground or is collected into a gully or a permeable surfa
36. t allow a build up of leaves snow etc around the unit Never tamper with the ASHP installation or equipment HOT AND COLD WATER SERVICES Mains cold water service The stopcock for the incoming cold water service is located under the Utility or Kitchen sink There is a single mains incoming water service with a stopcock which is located in the boundary box in the footpath Hot Water Cylinder An unvented cylinder is located in the utility cupboard n annual service is required in accordance with the manufacturer s instructions which are enclosed in your handover pack External water tap if fitted Where there is a risk of severe frost water supply to tap should be isolated pipe work drained and the tap should be left in the open position Sanitary ware taps Sanitary ware should be cleaned in accordance with the manufacturer s instructions which are enclosed in your Handover Pack The manufacturer of the bath recommends the use of an anti slip mat when a shower is installed over the bath Thermostatic mixing valve A thermostatic mixing valve to limit the hot water temperature at the bath tap to a maximum of 46 C is fitted below the bath It is recommended that initial temperature checks are carried out six weeks after occupation of the property and then an annual check is to be carried out to test the water temperature to ensure the maximum limit of 46 C is not exceeded Hot water temperature kitche
37. tion in the roof structure The attic has mineral wool insulation between and over ceiling joists This insulation can cause skin irritation If handling the insulation it is recommended that appropriate protective clothing and equipment be worn Care should also be taken if entering the attic the ceiling plasterboard between the joists will not support your weight and there may be service pipes extract fan ducting and cables hidden by the insulation that you can damage by inadvertently stepping on them It is advised that you do not enter the attic space CONSTRUCTION OF WALLS PARTITIONS FLOORS amp CEILINGS The following notes provide for your information outline details of the construction details for each element walls floors roofs of your home This information is generalised and particular areas of your home may differ always seek appropriate advice and carry out detailed investigation works before making any alteration to your home in the future External walls The house external walls comprise 100mm thick block work with render finish 50mm wide cavity and a Scotframe Val U Therm high performance closed panel timber frame system inner leaf The timber framed inner leaf comprises a reflective breather membrane on the cavity side on a 9mm OSB sheathing board on 140mm thick load bearing timber studs at maximum 600mm centres with insulation material injected into the voids between the studs another layer of 9m
38. to become firm enough to walk on but this can vary according to weather and soil conditions If you are installing or removing a sprinkler use wide boards to spread your weight and minimise damage Mowing it is recommended that you do not mow the turf for at least the first week after moving in Let it grow to establish itself and make sure before mowing for the first time that its roots have grown down into the soil below For the first cut leave the grass higher than normal and then gradually reduce the height in subsequent mowings until you reach the height you want Rotary Clothes Dryer If a rotary clothes dryer has been provided then please note that children should not play with this product it is recommended that when not in use it is folded and stored safely out of the reach of children Damp Proof Courses there are damp proof courses built into your external walls to prevent damp from the ground soaking up the outside walls These are normally approximately 150mm from the ground level around your house It is important that these damp proof courses ate kept clear if you are carrying out any landscaping or ground works alongside your external walls then please ensure that you do not cover these damp proof courses or otherwise bridge them allowing damp to rise up past the damp proof course INSTALLING RAINWATER STORAGE BUTTS If you decide to install a water butt to one or more of your rainwater downpipes please ensu
39. to this would be the comments above regarding safety of young children If you do need to fit a radiator cover for this purpose then you should use one of the metal mesh type covers similar to a fire place guard which will not impede the flow of heat from your radiator into the room Radiators should not normally be used for the mounting of clothes airers cat beds or other such fixtures The mounting brackets of the radiator are designed to support the weight of the radiator itself and water contents allowing for an adequate safety margin additional weight may compromise this margin and cause risk of failure leaks and potential hot water burns Appropriate facilities are required by Building Regulations for internal and or external drying facilities and these are provided please see Ventilation and avoiding condensation Radiator mounted airers and other devices may lead to excessive internal moisture and any chips damage caused to the radiator itself may compromise the protective coating and potentially lead to cortosion failure which may not be covered by warranties ASHP TYPE AND NOTES ASHP Type Daikin Low Temperature Altherma System A copy of the user manual installation amp servicing instructions and service record logbook for this ASHP system is contained in your handover pack Notes on ASHP System Never obstruct the outlets or ventilation to the ASHP The outdoor unit requires a free flow of air at all times Do no
40. u should contact HomeServe directly instead of Scotia At the time of writing the emergency contact number for HomeServe is 0800 247999 Where any problem is not classed as an emergency by HomeServe you should contact the Scotia customer care department during normal office hours RADIATOR SAFETY PRECAUTIONS Users should ensure that those who may come into close proximity to hot radiators are aware of the risks of burns Users should take any necessary steps to minimise the risks of burns from hot radiators for example where there are very young children in the room Where applicable consideration should be given to placing guards in front of the radiators or reducing the temperature of individual radiators by turning the thermostatic radiator valve to a low setting Radiators are heavy items and are securely fastened to the wall on installation with appropriate fasteners to secure the radiator bracket and suit construction of the wall Decorative covers such as the decorative perforated MDF or timber covers that you can purchase from DIY stores will significantly reduce the output of a radiator and thermostatic radiator valves should not be fitted inside these radiator covers as this will stop the valves from working efficiently These covers are not recommended as they will by consequence impede an individual room s heat requirement which your new heating system has been carefully designed to provide The only exception
41. urce of danger If you do uncover a cable during excavation work ALWAYS assume it is live If in any doubt contact a qualified person to seek advice before carrying out excavation work Garden and Exterior Maintenance Caring for your garden Caring for the grass including trees and shrubs where they have been provided in your garden is essential This will ensure that the planting is successfully established and your garden thrives The rear gardens of most new homes are finished in rotovated topsoil allowing you the opportunity of designing and landscaping to your own requirements It is important that the landscaping is carried out as soon as possible after the date of the handover as it is only by working the soil that it will remain aerated and weeds will be prevented from becoming established This will also help to establish the finished level of the soil and ensure it drains more effectively so reducing the potential of any flooding during wet weather conditions However if there has been rain please take this into consideration when carrying out landscaping work to your rear garden let the topsoil dry out sufficiently before working on it compacting wet topsoil will damage it making it unsuitable for good grass or plant growth The front gardens are normally turfed and may have shrub or trees planted in them There are some important care and maintenance requirements particularly in the first year after handover Water
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