User manual A - Utcfssecurityproductspages.eu
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1. a user 1 Tap on the home screen to open the TVRMobile HD application 2 Enter your user name 3 Enter your password and confirm it Tap Register The live view screen opens Note See Password protection on page 14 for further information on managing passwords Log in G ai onthe home screen to open the TVRMobile HD application 1 Tap 2 Enter password if required The live view screen opens Main menu icons The main menu icons are always easily available Simply tap the desired icon on the side of the screen to open it TVRMobile HD ety My Cameras gt BA work11 gt Be tvr21 gt B tvr40 gt B TVR41 Table 2 Main menu icon description Live view Access live view control PTZ and add favorite cameras and views Enable disable bi directional audio 32 Remote Playback Playback recorded video be Configuration Display the device list add delete modify devices view tO device information add delete view favorite cameras configure passwords update software and access the Help menu TVRMobile HD V2 0 User Manual 5 Device management The device list is empty by default You must first add the required devices to the TVRMobile HD device list before you can access them Once the device has been successfully added the app obtains the device s camera information Note Up to 100 devices can be added to the application Devices that can be connected2. 0 User Manual 15 TVRMobile HD V2 0 User Manual
3. 5 interlogix TVRMobile HD V2 0 User Manual P N 1072645A REV 1 0 ISS 20AUG13 Copyright Trademarks and patents Manufacturer Contact information 2013 UTC Fire amp Security Americas Corporation Inc Interlogix is part of UTC Climate Controls amp Security a unit of United Technologies Corporation All rights reserved The TruVision and UltraView names and logos are trademarks of UTC Fire amp Security Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products UTC Fire amp Security Americas Corporation Inc 2955 Red Hill Avenue Costa Mesa CA 92626 5923 USA Authorized EU manufacturing representative UTC Fire amp Security B V Kelvinstraat 7 6003 DH Weert The Netherlands For contact information see www utcfireandsecurity com or www utcfssecurityproducts eu Content Introduction 4 Overview 4 system requirements 4 Software setup 4 Installing the TVRMobile app onaphone 4 Login 5 Create auser 5 Login 5 Main menu icons 5 Device management 6 Devices that can be connected 6 Add a device 6 Modify a device 7 Delete a device 7 Live view 7 Start live view 8 Stop live view 9 Favorite cameras and views 9 Full screen live view 11 PTZ control 11 Playback 12 Start playback 12 Stop playback 13 Capture images 13 Full screen playback 13 Configuration 14 Password protection 14 Update softw
4. Apple Store To update the software 1 Tap and select w Local Config to enter the Configuration interface 2 Tap Software Update 3 Tap Confirm on pop up notification This will take you to the app store 4 Update with the new version of the app Get help Online instructions for using the application can also be found under a gt Help If you continue to have problems please contact your local supplier 14 TVRMobile HD V2 0 User Manual Troubleshooting 1 Which devices are supported by the TVRMobile HD software A device requires H 264 MPEGS4 or MJPEG video compression to be compatible with this software Examples of devices that can be used with this software are embedded DVRs NVRs IP cameras and IP speed domes Why does the mobile client software prompt Login failed when trying to access the device via Wi Fi Please check the network settings of the device being accessed It is also important to ensure that the device is always online and accessible Why does the mobile phone respond slowly during live view and the video images freeze This problem may be due to the lower performance of your mobile device Try reducing the number of cameras viewed at the same time or decreasing the frame rate and resolution See Table 4 below for guidelines Table 4 Video recommendations Resolutions Recommend number of Recommend frame rate cameras CIF 1 8 fos or lower QCIF 4 8 fos or lower TVRMobile HD V2
5. This app provides support for following devices TruVision TVR 10 11 40 41 60 digital video recorders TruVision TVN 20 21 50 network video recorders TruVision TVC N TVC M IP box cameras TruVision TVD N TVD M IP dome cameras UltraView UVP N UVP M IP PTZ cameras Add a device 1 Tap and select to enter the Devices interface 2 Tap Add to add a new device TVRMobile HD Enter the name of the device to be linked such as a TruVision DVR or TruVision IP cameras The name can have up to 16 alphanumeric characters Default name is Device01 Under Register Mode select either ezDDNS or IP Domain ezDDNS When the device is registered in the ezDDNS server you need to enter the registered ezDDNS server address and device domain name IP Domain manually access the device using a fixed IP address or a domain server You need to edit the IP address or domain address 5 Enter the user name and password if required 6 Tap Save to confirm the settings The device is added to the device list 7 Tap Devices to exit and return to the main page TVRMobile HD V2 0 User Manual Modify a device 1 In the Devices interface select the device you want to modify The Device Information screen appears showing the device parameters 2 Tap Edit to modify the parameters of a device Enter the new parameter values Tap Save to confirm the settings Tap Devices to exit and return to the main page Delete a dev
6. User Manual To add a favorite View 1 Inthe live view interface tap 2 to display the list of available devices and their cameras 2 Drag the desired cameras into the display window Select the required device 3 Tap K and click My Views in the pop up menu The camera group is immediately added to the favorites list To delete a favorite view 1 Tap 2 and select LY to enter the Favorites interface 2 Tap to see the list of My Views available 3 Tap the delete icon of the view to be deleted and confirm Note Views can only be added in live view Full screen live view When using live view in multiview format you can easily watch a specific camera image in full screen view by double tapping on the desired image Double tap again to return to the multiview format PTZ control In live view select the camera for PTZ control and tap it The PTZ control panel appears see Figure 2 below The icon changes to di Figure 2 PTZ interface _ TVRMobile HD Live View TVRMobile HD V2 0 User Manual 11 Table 3 PTZ icon description Tap to zoom in or Mh out A Ss ea ae lt gt Click to control PTZ movement out a Vv Tap to adjust the brightness level by Move button to adjust adjusting the iris o gt pan and tilt speed Note If live view is in multiview mode first select the camera for PTZ control and then tap uke The selected camera becomes full screen Move you
7. are 14 Get help 14 Troubleshooting 15 TVRMobile HD V2 0 User Manual Introduction Overview The TVRMobile HD is an Android tablet and iPad application that can be used over a wireless network to remotely view live video to play back recorded files and to control alarm outputs from DVRs NVRs IP cameras and PTZ cameras It can also be used to control PTZ cameras Once installed on your mobile device you can easily log on to the front end device via Wi Fi 2G 3G or 4G If there is no public IP available you can use a dynamic name or by forwarding ports to the public IP router System requirements Table 1 TVRMobile system requirements Software Android tablet Android OS V2 3 or higher iPad iOS 4 3 or higher Maximum number of 100 devices that can be added Network stream Main stream and substream Frame rate 2 to 8 fps depending on the performance of the mobile device Resolution QCIF up to 5 megapixels if supported by the device Stream type Video and audio Bit rate 32 Kbp to 16 Mbps depending on the network environment Software setup The phone must be connected to the internet before installing the TVRMobile HD application Installing the TVRMobile HD app on a tablet 1 Go to the Android Market or the Apple Store web site and search for the TVRMobile HD application 2 Download tt 3 On your tablet s home screen tap to open the app 4 TVRMobile HD V2 0 User Manual Log in Create
8. ice 1 Inthe Devices interface tap the delete icon of the device that you want to delete The Hint Delete Device pop up dialog box appears Hint Delete the device Confirm 2 Tap Confirm The device disappears from the list Live view Once the parameters of the device have been configured in TVRMobile HD you can access live video directly as well as control PTZ cameras See Figure 1 below for the live view interface Up to 16 cameras can be viewed live at the same time If a selected device has more than 16 cameras only the first 16 cameras will be displayed Note The display format is one video tile by default Figure 1 Live view interface TVRMobile HD Live View v B TVR41 m1 Camera 01 Camera 02 Camera 03 fly Camera 04 a Camera 05 fy Camera 06 fly Camera 07 at Camera 08 a Camera 09 aly Camera 10 Camera 11 a Camera 12 Camera 13 TVRMobile HD V2 0 User Manual Icon Description Capture a video snapshot of the selected camera image Start stop bi directional audio ae ea Switch between main stream and substream for the selected camera Set favorite cameras and views G Stop all live views _ Full screen wt PTZ control ae 5 Display hide the device nodes gt lt gt gt F A green triangle appears alongside all the cameras displayed in the window The selected video tile is displayed in red in the de
9. n mode Tap and hold on the right edge of the playback toolbar and drag to reposition it Figure 4 Description of the full screen playback li Pause playback Capture image EB Restore TVRMobile HD V2 0 User Manual 13 Configuration Password protection The application does not have password protection by default By setting up password protection you ensure that only persons knowing the password can access the TVRMobile application To enable disable password protection 1 Tap and select va Local Config to enter the Configuration interface Password protection is indicated as On enabled or Off disabled 2 To enable password protection tap Off Enter the password in the pop up dialog box and tap Confirm to save the settings To disable password protection tap On Enter the password in the pop up dialog box and tap Confirm to save the settings To modify a password 1 Tap and select va Local Config to enter the Configuration interface 2 Tap Modify Password and enter the old and new passwords in the pop up dialog box Tap Confirm to save the settings Update software When there is a new version of the TVRMobile application available in the App store the software will automatically prompt you to update the software You can update the software immediately when prompted or update it later The Software Update button is only available when there is a new version of the software in the Android Market or the
10. r finger on screen to pan left right and tilt up down camera movement Pinch you fingers apart or together to zoom in or out Quit PTZ control mode by tapping a Note You cannot set or call up presets Playback You can search recorded video files on the remote storage device for playback Drag the timeline bar to modify the playback time You can playback up to four cameras at the same time Figure 3 Description of the playback toolbar Capture snapshot Pause playback Full screen Timeline Stop playback Start playback 1 Inthe playback menu tap Ss to display the list of devices available 2 Tap the start and end date time boxes to set the start and end date as well as time for playback search a re ae 27 Jul 2013 12 21 12 TVRMobile HD V2 0 User Manual 3 Drag a device or camera node to the display window for playback Playback starts immediately Stop playback There are two ways to stop playback You can e Tap to stop playback Or e Drag the playback window upwards to the top of the screen A icon appears When it changes to W release the window It is then deleted Capture images You can capture images from cameras during playback To capture an image select a camera in playback and tap MS The snapshots are saved in the photo folder of your tablet where they can be viewed and deleted Full screen playback During playback tap the full screen button to get full scree
11. te cameras and views tap My Views or My Cameras node in live view and drag the desired view or camera into the window to immediately see it TVRMobile HD V2 0 User Manual 9 To add a favorite camera from live view 1 Inthe live view interface tap 2 to display the list of available devices and their cameras Tap and hold the desired camera in the list Drag it to the display window Tap K and click My Cameras in the pop up dialog box My Cameras My Views h r a W The camera is immediately added to the favorites list TVRMobile HD Live View v cu My Cameras work11 Camera 02 work 1 Camera 04 work11 Camera 06 work11 Camera 08 TVR41 Camera 08 TVR41 Camera 09 To add delete a favorite camera 1 Tap and select LY to enter the Favorites interface 2 Tap amp waer to display the devices with their cameras Select a device 3 To add a camera to the My Camera group tap the camera s YY It turns yellow when selected To delete a camera from the group tap the camera s LY It turns grey when deselected C TVRMobile HD Configuration Back My Cameras Camera 01 a Camera 02 wW Camera 03 a Camera 04 a Camera 05 Camera 06 w K Camera 07 Camera 08 w Camera 09 fie Camera 10 The changes are automatically saved The favorite camera group is now listed under devices and is identified by a Star in its device icon 10 TVRMobile HD V2 0
12. vice list Start live view 1 In the live view interface tap 2 to display the list of available devices 2 To view all the cameras of a device drag the desired device node to the window for live viewing All the cameras for that device are displayed ina multi tile format 8 TVRMobile HD V2 0 User Manual To view specific cameras of a device drag each desired camera nodes of a device to the window for live viewing Live View CREREP SRE SERGE Live view starts immediately Note You can easily reorganize the sequence of cameras by dragging a camera view to another position in the window Stop live view There are two methods to stop live view Stop all cameras Tap IR to stop live view for all cameras lt p Stop a specific camera Tap and hold the live view screen of the desired camera This Icon appears at the top of the screen Drag the selected camera s screen upwards until the icon changes to and then release the camera screen Favorite cameras and views You can group the most important or frequently used cameras and views in a Favorites folder so that for example they can be easily and quickly accessed in live view There are two favorite options My Cameras Select individual cameras in live view My Views Select group of cameras so that their views are quickly accessible This could be for example the cameras that view all of a building s entrances and exits To view your favori
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