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1. EE eee am A OWC MERCURY RACK PRO INTRODUCTION wees SYSTEM SE UP mam 2 1 DRIVE INSTALLATION NOTE If you purchased a preconfigured solution with drives included each drive has a different colored dot on it When installing the drives match these dots to the corresponding dots on each drive bay To install drive mechanisms 1 Open the front door on the OWC Mercury Rack Pro 2 Install the drive as shown to the right with the SATA connector facing away from you 3 Slide the drive all the way into the drive bay It will fit flush with the aluminum frame 4 Repeat the previous steps for each drive you are installing NOTE Be careful to not damage any components and do not force the drives into place If they do not slide in easily make sure there are no obstructions 2 1 1 Adding Drives to an Existing RAID Set It is not possible to add more drives to an existing RAID array or change the RAID con figuration without reformatting In order to add more drives the existing RAID must first be cleared using steps 1 and 2 in Section 1 7 1 Changing the RAID Mode After clearing the RAID a new RAID set may be created including any additional drives 2 1 2 Adding Drives to an Independent Clear RAID Set You can remove any drive from a Clear RAID set and replace it with another drive IMPORTANT NOTE To avoid data corruption it is essential to unmount all drives and power the unit off before removing or a2. OWC Mercury Rack Pro ASSEMBLY MANUAL amp USER GUIDE O 47 0WC Mercury Rack Pro AAMC INGLCTILA HICK LLO E ABLE OF CONTENTS sum TRU NIN A O sn tenet E ET 1 1 MINIMUM SYSTEM REQUIREMENTS 1 1 1 Mac Requirements 1 1 2 PC Requirements 1 1 3 Supported Hard Drives 1 2 PACKAGE CONTENTS 1 3 ABOUT THIS MANUAL 1 4 FRONT VIEW 1 4 1 Buttons 1 4 2 LED Drive Bay Indicators 1 5 REAR VIEW 1 5 1 Connection 1 5 2 Fan Alarm Mute Button 1 5 3 RAID Selector Switches 1 6 PRECONFIGURED SOLUTIONS 1 7 RAID SETTINGS 1 7 1 Changing the RAID mode 1 7 2 RAID Modes Pes y God SETUP eee ne ee teens eee net ete EENE 6 2 1 DRIVE INSTALLATION 2 2 REPLACING DRIVES Bg AW et ccc cscs A onssecgaeasce oes ceetecten cay ancient ceteees 8 3 1 RACK DESKTOP CONVERSION 3 2 FORMATTING 3 3 UNMOUNTING DRIVES 3 4 ABOUT DATA BACKUP 3 5 TROUBLESHOOTING 3 6 ONLINE RESOURCES 3 7 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION OWC MERCURY RACK PRO TABLE OF CONTENTS ees RODUC ON a 1 1 MINIMUM SYSTEM REQUIREMENTS 1 1 1 Mac Requirements 1 1 2 PC Requirements e PowerPC G4 CPU 128MB RAM 500MHz Intel Pentium 3 CPU 128MB RAM e eSATA Mac OS X 10 3 or later e eSATA Windows XP or later e FireWire Mac OS X 10 2 or later e FireWire Windows 2000 XP or later e USB 3 0 backwards compatible to e USB 3 0 backwards compatible to USB USB 2 0 Mac OS X 10 2 or later 2 0 Windows 2000 XP or later 1 1 3 Supported Hard Drives e Up to four 3 5
3. that are not used by the rack handles when the Rack Pro is configured as a desktop solution 3 2 FORMATTING For formatting information including instructions on how to format your OWC Mercury Rack Pro for Mac or Windows go to http www macsales com format 3 3 UNMOUNTING DRIVES To properly unmount any connected drives from your computer you need to follow a few simple steps For Mac OS X systems There are two main methods to umount disks with Mac OS X systems Either drag the icon for the disk you wish to unmount to the trash can or right click the disk icon on the desktop then click Eject For Windows systems 1 Go to the System Tray located in the lower right corner of your screen Click on the Eject icon a small green arrow over a hardware image 2 A message will appear detailing the devices that the Eject icon controls i e Safely remove Click on this prompt 3 You will then be given the following message Safe to Remove Hardware It is now safe to unhook the OWC Mercury Rack Pro from the computer 3 4 ABOUT DATA BACKUP To ensure that your files are protected and to prevent data loss we strongly suggest that you keep two copies of your data one copy on your OWC Mercury Rack Pro and a second copy on either your internal drive or another storage medium such as an optical backup or on a second external storage unit Any data loss or corruption while using the OWC Mercury Rac
4. written sequentially across the drives This combines the capacities of the drives but it does not provide any performance or redundancy benefits Storage Capacity Data Safety Performance ee ee CE Cd RAID 0 Drive Striping Mode Switch setting UP UP UP The drives show up as one large single volume with a size equal to the combined ca pacities of all the drives used in the array RAID O is used when speed is the primary objective but it does not have any redundancy for protection Data is alternated very quickly across two or more drives to gain speed by distributing the workload This allows for the fastest data transfer rates since data is written without pausing to check parity information but if one drive fails the whole array can become corrupted and data will be lost Always maintain a backup of your data Storage Capacity Data Safety Performance Dn ae OWC MERCURY RACK PRO INTRODUCTION RAID 1 Drive Mirroring Mode 2 Drives Installed Switch setting UP UP DOWN The drives show up as one volume with a size equal to the capacity of one of the two drives used in the array RAID 1 copies or mirrors a set of data from the first drive to the second drive This is useful when reliability and backup are more important than capac ity When one drive fails it can be replaced and the data will be rebuilt automatically Storage Capacity Data Safety Performance mmm I ee Cd RAID 10 Drive Mirroring with Stri
5. SATA drives 1 5Gb s 3 0Gb s or 6 0Gb s e Drives of identical model are required for all RAID types other than ClearJBOD Inde pendent Drive mode and Combine JBOD SPAN mode 1 2 PACKAGE CONTENTS 9O4Q0 eSATA cable USB 3 0 Power cable FireWire 400 FireWire 800 A to Standard B cable 1394a cable 1394b cable 1 oe Rack handles 2 Phillips screws for rack Bumpers for rack handle Desktop feet handles 8 screw holes 2 with Phillips screws 4 1 3 ABOUT THIS MANUAL Firmware images and descriptions may vary slightly between this manual and the unit shipped Functions and features may change depending on the firmware version Please visit the product webpage for the most recent specifications 1 4 FRONT VIEW USB 3 0 eSATA FireWire RAID 1U Rackmount storage System 4 OWE Mercury Rack Pro 0 OME INGLCOLA KSCK hto OWC MERCURY RACK PRO INTRODUCTION 1 4 1 Buttons The Power On Off and Set Mute buttons are inside the front door on the left side The SET MUTE button is used for setting the RAID modes covered in Section 1 7 RAID Set tings and disabling the audible alarm when there is a drive failure 1 4 2 LED Drive Bay Indicators Each drive bay has a multicolor LED indicator Power Off power off 3 e Blue power on Pink power on advanced format drives USB 3 0 eSATA Freire RAID Rackmount Storage System Access Flashing purple drive b
6. UPPORT HOURS AND CONTACT INFORMATION 8AM 8PM CT Monday Friday 9AM 4PM CT Saturday By telephone 800 275 4576 North America only International customers please call 815 338 8685 Live chat is available during normal business hours as well For more information visit http www macsales com livechnat Or you can email us Submit your email at http www macsales com ts_emai OWC MERCURY RACK PRO APPENDIX Copyrights Copyright 2009 13 Other World Computing Inc All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying record ing or otherwise without the prior written consent of Other World Computing Changes The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Other World Computing assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein Other World Computing reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes FCC Statement Warning Modifications not authorized by the manufacturer may void the user s authority to operate this device NOTE This equipm
7. antenna Increase the separation between the equipment and receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Health And Safety Precautions e Use proper anti static precautions while performing the installation of your hard drives into this drive enclosure Failure to do so can cause damage to your drive mechanisms and or the hard drive enclosure e Read this user guide carefully and follow the correct procedures when setting up the device Do not attempt to disassemble or modify the device To avoid any risk of electrical shock fire short circuiting or dangerous emissions never insert any metallic object into the device If it appears to be malfunctioning contact Other World Computing technical support Never expose your device to rain or use it near water or in damp or wet conditions Never place objects contain ing liquids on the drive as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury General Use Precautions To avoid damage do not expose the device to temperatures outside the range of 5 C to 40 C 41 F to 104 F Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Do no
8. dding a new drive If you physically eject or remove a drive from the OWC Mercury Rack Pro without powering off the unit first any mounted drives will improperly unmount from the computer OWC MERCURY RACK PRO SYSTEM SETUP 2 2 REPLACING DRIVES When one of the drives fails the corresponding activity LED will light up solid red and the alarm will sound To disable the alarm press the Set Mute button once If only one drive is defective and the RAID mode is set to RAID 1 RAID 3 RAID 5 or RAID 10 the data can still be accessed but it is strongly suggested that you replace the faulty drive mechanism im mediately with an identical model capacity drive to assure continued data safety To remove the drive from the enclosure simply use the flip lever located above the drive to eject the drive mechanism ere A EES SE TERR eee _ F p a NINN If more than one drive fails at the same time or if one drive fails and the RAID mode is set to RAID 0 or Combine JBOD SPAN the data is lost in Combine mode only the data stored on the one failed drive is lost and the system cannot be accessed again until the drive s are replaced and a new array is built 1 Check the HDD LED and replace the faulty drive The red LED indicates the defective drive You do NOT need to power the enclosure off to do this 2 For RAID 1 RAID 3 RAID 5 and RAID 10 the RAID array will be rebuilt automatically Dur ing the rebuild process the d
9. eing accessed rere ener Rebuild TUTTE Ce e Blinking red rebuilding RAID array e Solid red faulty drive 1 5 REAR VIEW Power Input 1 5 1 Connection 1 Plug the power cable into the wall and into the OWC Mercury Rack Pro 2 Connect the eSATA FireWire 800 FireWire 400 or USB 3 0 cable appropriate for the interface that your computer supports into the drive and computer eSATA or USB 3 0 interfaces are recommended for maximum performance NOTE e Only one interface eSATA FW800 FW400 USB 3 0 at a time can be used When more than one interface cable is connected the fastest interface has priority e For the safe removal of your drive and to assure that no data is lost always eject or un mount the drive from your operating system before powering off eIn order for the computer to access volumes larger than 21B the operating system needs to support large volumes e g Windows Vista or Mac OS X 10 4 and above OWC MERCURY RACK PRO INTRODUCTION 1 5 2 Fan Alarm Mute Button In the event one of the fans within the OWC Mercury Rack Pro fails an alarm will sound The Fan Alarm Mute button located on the rear panel of the unit will mute the alarm It is recommended to replace the failed fan as soon as possible in order to adequately cool the unit prevent damage to components and avoid data loss 1 5 3 RAID Selector Switches To adjust your RAID settings there are 3 switches on the bac
10. ent has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving
11. holding the Set Mute button until you hear a full beep you may hear shorter chiros or beeps while the unit is setting itself into the RAID mode The lights on the Rack Pro will also flash during this process and will stop flashing when complete 3 OWC MERCURY RACK PRO INTRODUCTION 3 The OWC Mercury Rack Pro is now set to the new mode If the Rack Pro has just been set to Clear RAID mode you can now repeat steps 1 and 2 to apply a RAID setting If the Rack Pro has just been set to a RAID mode it is now ready to be formatted Instruc tions for formatting can be found at hnttp www macsales com format 1 7 2 RAID Modes IMPORTANT NOTE Drives of identical size and model are required for all RAID types other than ClearJBOD Independent Drive mode and Combine JBOD SPAN mode WARNING Changing the RAID mode will require you to reformat the drives Be sure to back up your data first Clear JBOD Independent Drive Mode Switch setting DOWN DOWN DOWN Each drive will appear as a single volume If you intend to use hard drives of differing ca pacity and model this is the mode to use To swap or replace drives unmount all drives and power the OWC Mercury Rack Pro off Combine JBOD SPAN Mode Switch setting UP DOWN UP The drives show up as one large single volume The total size will depend on the drives installed you can use drives of different capacities JBOD SPAN is an array not RAID in which the data is
12. k Pro is the sole responsibility of the user and under no circumstances will Other World Computing be held liable for compensation or the recovery of any lost data OWC MERCURY RACK PRO APPENDIX 3 5 TROUBLESHOOTING Begin your troubleshooting by verifying that the power cable is connected to the OWC Mercury Rack Pro and to a power source If the power cable is connected to a power strip make sure that the power switch on the strip is turned on Then simply verify that both ends of your cables are properly plugged into the computer and the Rack Pro If the Rack Pro is still not working properly try connecting to another inter face USB FireWire or eSATA and see if the device works properly You can also connect the Rack Pro to a different computer If problems persist consult our online collection of frequently asked questions http www macsales com FAQ orsee section 3 7 for information on contacting OWC techni cal support 3 6 ONLINE RESOURCES Formatting For formatting information including instructions on how to format your OWC Mercury Rack Pro for Mac or Windows go to htt p www macsales com format Data Migration For a step by step walkthrough of our recommended method for migrating your data from an old drive to a new one go to http www macsales com migration FAQs Access our online collection of frequently asked questions for this and other products at http www macsales com FAQ 3 7 TECHNICAL S
13. k of the OWC Mercury Rack Pro Combine Clear RAID FAN ALARM MUTE Pope st Use the silkscreened chart as a guide when adjust ing the switches to the desired RAID setting Pro ceed to section 1 7 for instructions on changing the RAID levels on the OWC Mercury Rack Pro 1 6 PRECONFIGURED STORAGE SOLUTIONS If you purchased your Rack Pro as a preconfigured solution with hard drives included the drives have been configured as a RAID 5 volume and that volume has been preformatted To install the drives see section 2 1 For formatting information including how to format your Rack Pro for Mac or Windows go to http www macsales com format 1 7 RAID SETTINGS 1 7 1 Changing the RAID Mode IMPORTANT NOTE Drives of identical model are required for all RAID types other than Clear JBOD Independent Drive mode and Combine JBOD SPAN mode IMPORTANT NOTE Changing the RAID settings requires you to set the Rack Pro to Clear RAID mode between each mode change WARNING Changing the RAID setup will require you to reformat the drives Reformatting will delete all of the existing data on the drives To switch or clear RAID modes follow these three steps continued on next page 1 With the OWC Mercury Rack Pro turned off adjust the switches on the back of the unit to the desired setting either to Clear RAID mode or to a RAID level 2 While holding down the Set Mute button power on the OWC Mercury Rack Pro Keep
14. ping Mode 4 Drives Installed Switch setting UP UP DOWN The drives show up as one volume with a size equal to the combined capacities of half of the drives used in the array RAID 10 creates an exact copy or mirror of a set of data but also uses a RAID O stripe for soeed When one drive fails it can be replaced and the data will be rebuilt automatically Storage Capacity Data Safety Performance ee CT CCd RAID 3 Drive Striping with Dedicated Parity Mode Switch setting UP PDOWN DOWN The drives show up as one volume with a size equal to the combined capacities of all the drives in the array minus one drive RAID 3 uses byte level striping with parity infor mation located on 1 dedicated parity drive Very fast performance can be achieved with RAID 3 while also maintaining fault protection so if one drive fails it can be replaced and the data will be rebuilt automatically Storage Capacity Data Safety Performance RAID 5 Drive Striping with Distributed Parity Mode Switch setting DOWN UP DOWN The drives show up as one volume with a size equal to the combined capacities of all the drives in the array minus one drive RAID 5 uses block level striping with parity data distributed across all disks and therefore provides the perfect balance between high performance and data integrity When one drive fails it can be replaced and the data will be rebuilt automatically Storage Capacity Data Safety Performance
15. rive LED will flash red Rebuilding the RAID array will take several hours to days depending on drive capacity Once the rebuild is complete the LED will turn off or flash red with activity Power cycle the rack enclosure to return the LED to normal operation 3 For RAID 0 and CombineJBOD SPAN modes the corresponding LED will turn blue showing that the defective drive has been replaced and a good drive is inserted into the bay You will need to clear and reset your RAID See Section 1 7 1 Changing the RAID Mode for details on how to do that NOTE Combined drives or independent drives can have the data from the good drives recovered in most cases NOTE We recommend not turning the power off during the rebuild process but if power is interrupted the data will continue rebuilding as soon as the power is restored The OWC Mercury Rack Pro does not need to be connected to a computer for the rebuild process to take place OWC MERCURY RACK PRO SYSTEM SETUP mos APPENDIX m 3 1 RACK DESKTOP CONVERSION The OWC Mercury Rack Pro comes with two rack handles to help move the Rack Pro into and out of a rack system Four rubber feet are also included for use in a desktop environ ment The rack handles and desktop feet are included with the unit but have not been installed Use a Phillips screwdriver to install either the handles or feet depending on how you intend to use the Rack Pro Two padded bumpers are included to cover the screw holes
16. t use the device near other electrical appliances such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place the device near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of hard drives Do not place heavy objects on top of the device Protect your device from excessive exposure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction Do not block any ventilation openings on the device These help to keep the device cool during operation Blocking the ventilation openings may cause damage to the device and cause an increased risk of short circuiting or fire R10 03 13 13 SL OWC OWCMANMRPM3F8Q Copyright 2009 13 Other World Computing All Rights Reserved Other World Computing s Limited Warranty is not transferable and subject to limitations
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