Page 1 of 12 7-Jul-03 AMOS Connect Installation Guide Contents
Contents
1. AMOS Connect Installation Guide Xantic Thank you for choosing AMOS Connect Please read this guide fully before you attempt to install AMOS Connect to ensure you have everything you need NOTE This guide is designed only for use with the AMOS Connect basic version Contents lnstallation FN CNS irc a pc en Scarce te pn pe ea oe eed eels ede eda eee 1 Pre installation check oc viccssasecceitectnansncguiaaciestedeeagmay iaseneengsueamaencacaseemaradanosmdeaee 2 DS PAI eee e eE E E eE E E 2 Registrato Meierei iena a a a a a a A 4 Connecting to the AMOS Connect Server cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneaaees 5 MOJEM Sc wat as wid ANd adh ren AEA r TAEAE AATA EEE 7 Fine tuning with AMOS Modems ccceceeeeeeeeeeeeeneeeeeeeeeeeeeeeeeenaeeeeeeeeeeeeeeeeeeeeenaees 9 Making and sending emails ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeaaaaaeeeeeeeeeeeeeeseaeeeanees 10 Dialing Problem S oisein niin aa aaa aaa iaaa e O aa aana AAKRE 11 Getting Help sessen arane n a a EE A ee ee eee en eee eee 11 e LUI anaes A A N 12 ROBAN atsssctusannphapibuanius lanes aerae aerae eer Ee EEY Ee eE E EES EEEE ESEE E 12 BPD A EE E EEA dun sit E E EE A E A 12 Installation checklist Installing AMOS Connect is quite simple and straightforward However it is important that you follow the steps in sequence Therefore we advise you to use this checklist and to tick off each step when you have completed it If you have any pro2. 22432 TELCSC AA NOTE To help us to help you please quote your AMOS Connect Licence Post Office ID if you have one This you can find in the software under HELP ABOUT AMOS Connect Page 11 of 12 7 Jul 03 Iridium Some modifications have been made to this 5 1 3 version of AMOS Connect to ensure smooth operation with an Iridium Phone The setup up of the software should be carried out in accordance with the Quick Start Guide except for the following In Item 5 Connect over Satellite to the AMOS Connect Server the Dial Using box should be changed from Inmarsat to Iridium In Item 10 Fine Tuning note that there is an AM modem type named Motorola Iridium Selecting this will give optimal results RGBAN After initial registration AMOS Connect Basic works easily with RGBAN e Set up the RBGAN connection to the Internet e In AMOS Connect from the SendQue screen press the TCP IP button and at this dialog box Sn ST a IET Eea E s Ip Em dal F Comet Cows e Press Connect leave the settings as shown Your messages will be sent and received MPDS After initial registration which can be done via ISDN AMOS Connect Basic works easily with MPDS e Firstly one time set up a MPDS device See file on the CD AMOSConnect_Fleet_GAN pdf e In AMOS Connect from the SendQue screen press the TCP IP button and at this dialog box iakin Tasi ba TEPIP E
3. mia P rey Feet hai citi Disha reece Oa Justia ae zj E tees e Select the Inmarsat MPDS option as setup up previously and press Connect e If the MPDS channel is not already open when making the connection AMOS Connect will open the channel If you tick the Hangup when finished box AMOS Connect will close the MPDS channel Note This function does not work if the channel was already open before AMOS Connect made a connection Page 12 of 12 7 Jul 03
4. the program will be installed Click next 5 Configuring system to run AMOS Connect Please wait After this you will be prompted to configure your details 6 Details Enter your details on the screen below and press Next E e m Piai comaa Ges ier cae Dee meted ah aretha oe e a pe Virgie an peo mr inn shs Te Toa Cader es bare wir Sha hrai arn Te ALIEL Sg bapi h Fhe ee he Tae baad aad ikam ee et i i ahe ia She Peas 7 gies IHT 7 Email Address Based on the details you entered you can select an email address Press Next Page 2 of 12 7 Jul 03 8 Property Page Select your modem terminal from the list and press Next If it does not appear in this list please see section MODEMS 9 Legal Here are the terms and conditions governing the use of AMOS Connect You MUST accept them if you wish to use AMOS Connect If you do not agree click Cancel to abort the installation If you do agree click Accept and then Next 10 Installation is now complete and you are ready to register your account Page 3 of 12 7 Jul 03 Registration After completing the installation you will see an email in your inbox from Postmaster amosconnect com with a subject of Welcome to AMOS Connect Open it and you will see the following text Welcome to AMOS Connect You are now ready to be activated on the AMOS Connect hub To do this you make a connection to the hub To make a connection In the menu at the top of the scr
5. 0 pou ppum rake iue b amed i 2 A ory piiga Dhal reap ba utig Pi der Cid Hast whan you ae raad bo cond fe Dear deet ong rendem I pall pait it iom a A sbot Wear Cort At this next screen select Manufacturer type standard modem types and model Standard 9600bps modem and press Next natali Has hordan Seed he manuhsobune sed ridad of wou jan pour rendera b roi koisd or F pri have on ilsi iak plok Have Dit Connurbonbore cable beiras thao conpulets Stardend 300 bp Hodar Shaded 1200 bos Modern Stendand 2400 bpr Modern Sarda 14400 bpc Mida xj Chers sad 1AN bra hiria At the next screen select the COM port your terminal is connected to and press next Page 7 of 12 7 Jul 03 Install Haa Moder Sest Hes pews Am meant ho rail fhe moe ori Yeu hare sake tha kibra moder Emi F bra Hoden a shgh paat do prawani kpina i T pssrisipris pe After a few seconds you will receive this confirmation screen and can press Finish and leave the Control Panel aidi Remove Hardware Wizard Install Hee bodem Mockein nialakon i inite fous modem has been set up suocershully Iya wrant bo change these saking doubleschot the Hodes bab pelec this modem and ther click Properties Page 8 of 12 7 Jul 03 Fine tuning with AMOS Modems AMOS Connect has been designed to work efficiently with many types of terminal and modems We advise that before connecting to the A
6. MOS Connect server you check whether your terminal or for Inmarsat A modem is listed To do this From within the AMOS Connect software select REMOTE gt MODEM SERVICES gt ADD gt Use AM Device Search for you terminal modem type in the list select the COM Port and click OK This new modem will be available next time you press DIAL You will see a drop down box called DEVICE showing the terminal type Example How to add an new terminal Press REMOTE gt MODEM SERVICES Press Add Press Use AM Device then select modem and Device from list and press OK To connect to the AMOS Connect server from the menu bar select WINDOW gt SEND QUEUE Then click the DIAL button Ce bi hes Bees lee eg Sek fe 2 2 a Da Aber Select the new terminal from the Device list and press Connect Page 9 of 12 7 Jul 03 Making and sending emails To send an email you must first create an email address To do this from the main inbox page select New and then New again Jie sop oe 1 pree nts Add the name of the person and then their email address and press OK Note that the SMT is needed at the end as in this example Ley ae After pressing OK the address is in the address book and can be used oo as diisi Highlight the name press namra To It will appear in the box fi below Repeat for each person you want to copy in the message vid and then press Close E ab Y
7. blems and need to contact us then it is very useful for us to know how far you have gone in the process Action to be taken See section for explanation Tick when completed via Xantic User manual belonging to the terminal Some popular terminals are included on the AMOS Connect CD l driver to use e CAET eA iai o software Installation 4 The AMOS Connect program should run and show Registration 1 message in the INBOX with subject Welcome to AMOS Connect Check that your Terminal is configured to use data Pre installation check to request your registration Server Aneta et upper comer olme program A left upper corner of the program Check that there is a message in the INBOX with subject AMOS Mail Sysop Notification After 5 minutes connect to the AMOS Connect server again After the connection check that there is a message in the INBOX with subject AMOS Connect Registration details Check that there is further message in the INBOX There should now be 4 emails in the with subject AMOS Connect Registration details INBOX Notification Auto configuration complete Fine tune the modem settings Fine tuning with AMOS Modems Eo Connect over satellite to the AMOS Connect server Connecting to the AMOS Connect Page 1 of 12 7 Jul 03 Pre installation check Before attempting to Install AMOS Connect we advise you to check the following 1 That you have configured your t
8. een select Remote then Dial Remote Post Office Here you will see a Dial Remote Post Office dialog box This dialog contains four list boxes Device should show your satellite terminal modem Remote PO shows AMOS Connect Hub Phone shows AMOS Connect Dial using shows Inmarsat terminal If your terminal requires a character sequence in front of the phone number enter that sequence in the Prefix field in dial location settings and press the APPLY button If all settings are correct press CONNECT You will then connect to the AMOS Connect hub After about 30 seconds you will see the number at the top of your screen change from ANON1 to a number beginning AO This means that you have successfully registered you account and we are checking that the email address you requested is available This should take about 5 minutes After 5 minutes make a second connection in the same way as above You will then receive an email service xantic net which contains the email address you have been assigned Page 4 of 12 7 Jul 03 Connecting to the AMOS Connect Server To connect to the AMOS Connect server from the menu bar select WINDOW gt SEND QUEUE Then click the DIAL button Your screen will look like this Press Connect After about 20 30 seconds you will see numbers appear in this area This shows that data has been sent and received correctly NOTE This
9. erminal to make data calls via LES 012 and noted down the settings e g baud rate Note that instructions for this are included on the AMOS Connect CD 2 Your computer meets the following minimum requirements For Windows 9x and Me you will need as minimum a 486 processor with 16MB RAM and 100MB free hard disk space For Windows NT 4 0 2000 or XP you need a Pentium 166 processor 64MB RAM 32MB for NT and 100MB free hard disk space 3 That your PC is properly connected to your terminal with the correct cable s and additional equipment e g modem or ISDN adaptor if required Please refer to the user manual of your satcom for guidance 4 The modem drivers for your terminal have been installed in Windows You can check this by pressing START gt SETTINGS gt CONTROL PANEL gt PHONE amp MODEMS If your terminal is listed you may now continue If not before continuing you must install the modem drivers which will have been supplied with your terminal also refer to section MODEMS Installation After inserting the CD into you drive the installation of AMOS Connect should start automatically If it doesn t double click on the file Connect exe on the AMOS Connect CD These screens will appear in sequence 1 Setup AMOS Connect is preparing your computer for installation Wait until the Welcome screen appears 2 Welcome click next 3 Select Setup type we recommend selecting standard click next 4 Start copying files Shows where
10. function is not available for MPDS and RBGAN For Fleet and GAN use the ISDN channel for registration and for RBGAN prior activation is required using any of the supported terminals After you have made the first successful connection you will receive a message like this in your inbox i is eccmint vas successfully coeered on recce LG fail FO ci Tain changed tha tie lzel rerice ID ftar aA te OL Committ imi wer mede on EEN to meber TSE Page 5 of 12 7 Jul 03 This confirms that your account has been created on the AMOS Connect hub We will check that your requested email address is available This takes about 5 minutes and after this period you should make another connection to the hub during which you will receive an email with the text below This means that your AMOS Connect installation is complete If you entered a shore based email address during registration a copy of the email will also be sent to that email address Congratulations Your AMOS Connect registration was successfully completed and you are now able send and receive emails Your email address is EeKFRAS FEC SMOSCONNSEE COM and AMOS Connect Post Office ID is Please quote this Post Office ID to our helpdesk if you have any questions about your AMOS Connect account Please read the rest of this email carefully We suggest that you print and keep a copy of it in a safe place and if you have an office administrator on shore forward it to t
11. hem Your account has been activated allowing you to send and receive emails to or from any internet user up to a maximum size of 1 megabyte per email You may change this general limit and or add specific size limits to email originators by visiting our website www xantic net amosconnect and selecting option Enter my AMOS Connect account Your login details are Username PRK AES Password RAAB EE If you do not have web access from your ship send a copy of this email to your office administrator who can login on your behalf It is also possible to limit the maximum message size when you make a connection Click on HELP on the menu bar above Page 6 of 12 7 Jul 03 Modems Windows Modems Although each Inmarsat terminal make and model has it s own specific setup for most Inmarsat M mini M and B terminals a standard 9600bps modem configuration can be used This can be setup within Windows as follows note the screen shots are taken from Windows 2000 Different versions of Windows may be slightly different START gt SETTINGS gt CONTROL PANEL gt PHONE amp MODEMS gt MODEMS gt ADD First allow Windows to try to detect your modem by pressing Next If this does not work try again and this time click on Don t detect my modem and press Next install Has bode Do pou want aindar fo daed pou modem tinigas wall noes iy hy detect your meade Beira gonira pow php 1 U fee cre h aihe
12. ou may then type your message and press SEND This puts the message into the Sent Queue and when you are ready you can make a connection to the server This will send all messages in the sent queue and also receive any messages waiting at the server for collection see Connecting to the AMOS Connect Server Page 10 of 12 7 Jul 03 Dialing Problems If the AMOS Connect software does not dial and or connect to the hub it is likely to be a modem related problem In most case this is because the terminal in configured differently from AMOS Connect Refer to your terminal manufacture s documentation for how to check amend The AMOS Configuration can be checked changed by pressing REMOTE gt MODEM SERVICES Select the modem and press on DETAILS The following MODEM PROPERTIES DIALOG box will appear E a Slardad S600 bpe Modem Decciphorn ands S00 bre Hodam S e OK Cancel Click on the box with inside and check the details and amend as necessary then press OK 7 Bring up tecrnanal varaion pelore daing Bring up bernie nincoes after dising Hirdveae Saig Dads Conmection Prsteences Data b fa Pot meet EE OO Dats Piodonot z Slop b r fi z Getting Help In case of problems please contact our Customer Services at service xantic net or Access via The Netherlands Tel 31 70 343 4543 Fax 31 70 343 4796 Access via Australia Tel 61 7 5498 0000 Fax 61 7 5498 0098 Telex 71
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