Operator terminal 4035 - Alcatel
Contents
1. Icon corresponding to key Key programmed by technician to access service Numeric keypad Alphabetical keypad Specific key on numeric keypad Audio keys cp o Loudspeaker Hands free Adjustment reduce Adjustment increase Other fixed keys i Fixed key MENU key Other symbols used e a gt Alternative to action sequence Important information These symbols can be supplemented by small icons or text Getting to know your telephone Operator station OS functions l l 1 2 1 3 1 4 1 5 1 6 1 7 Programming functions 2 Accessing programming 2 2 Programming system directory ComSpD 2 3 Programming date and time Clock Setting various subscriber telephone parameters celle 3 1 Accessing the subscriber function 3 2 Subscriber name Name 3 3 Resetting a subscriber password ResCod 3 4 Subscriber display language Lang 3 5 Subscriber personal directory PerSPD 3 6 Subscriber discrimination criteria Barrng Setting restricted service Reserving a group of lines Manually diverting operator calls to another number Broadcasting background music on the external louds peak t iesu ot a t ete tue Answering a night call Using a headset ises re ceis censere steed When you return consult your general voice mailbox p 172. LF 17 18 18 18 Complementary Expert funtions 4 Accessing the Expert function 0 4 2 Table of business codes Accoun 5 4 3 Direct numbers of extensions PubNum 4 4 Greeting and holding messages MOH 45 DECT cordless telephones 0000005 4 6 Changing the operator password Passwd 47 Resetting the system RstSys esee 48 Voice message service llsseeeeeeeeeeeee 49 Software licence agreements 000005 Declaration of conformity 20 20 20 eal ay 1 25 26 v2 28 32 33 W Navigator Lets you browse through several pages of the display and select a line the bottom line is implicitly active Getting to know your telephone Top line W Guide key Previous F A This key lets you page e Nest pies e obtain information about the Bottom line telephone e program the keys Mute key so that your correspondent can no l longer hear you Hang up key as To terminate a call or programming j W Audio keys Loudspeaker to share a conversation to reduce louds to increase louds peaker or recei peaker or recei ver volume ver volume Hands free to make or answer a call without lif ting the receiver W Alphabetical keypad Protected by a flap used for call by name message
3. record a default personalized announcement announcement gt o erase the recorded announcement and replace it with the default announcement 31 ert funtions Complementary Software licence agreements This function is used to read or modify the software licence agreements gt Reading the system software licence agreement _ _ Configuration of the CTI software licence agreement 32 Declaration of conformity We France Telecom 6 Place d Alleray 75505 Paris Cedex 15 hereby declare that we assume the products covered in these instructions to be compliant with the essential requirements of Directive 999 5 CE of the European Parliament and Council Any unauthorised modification to the products shall render this declaration of compliance null and void Standby power consumption 0 35 W The CE marking indicates that this product complies with the following EC directives 89 336 CEE electromagnetic compatibility C 73 23 CEE low voltage 1999 5 CE R amp TTE Recommendations This equipment has been declared compatible with both Euro Num ris partially national specifications and Euro Num ris based on European standards ISDN access Its compatibility with one or other of these access types is obtained by software configuration Euro Num ris access is only available on the French network Should the equipment have been configured for connection on Euro
4. amp france tele User s manual Operator terminal 4035 This guide describes the services offered by the 4035 operator station OS connected to a e Diatonis system This guide covers the specific functions of the 4035 operator station consult the station user manual for a decsription of the other services restricted service reserving a group of outside lines for exclusive operator use diverting operator calls to another number broadcasting background music on the external loudspeaker answering a night call programming The operator station receives incoming calls and routes them to the appropriate extensions within the system Depending on the amount of traffic handled your system can have one or more operator stations E grouped all stations ring simultaneously E assigned to specific time periods only stations currently operational will ring This option is set up by your installation technician How to use this guide You have a 4035 digital telephone The large display navigator and alphabetic keypad will help you use your telephone easily and make optimum use of the many functions offered Actions o e Navigator Off hook Hang up Description of an action or context Move the navigation key up down to the left or to the right Display and display keys Smith John Partial view of display Display key Programmable keys and icons Line key
5. service and pro gramming You have a self adhesive Memo label to stick inside the flap Three colour indicator light The indicator light on your terminal enables you to monitor the system The light has five possible statuses colours and or flashing Flashing green message received voice or screen or call received in the calls received me mory Orange fixed indicates traffic overload level 1 is calls on hold Flashing orange terminal on test Red fixed indicates traffic overload level 2 call unanswered within 20 seconds or number of calls on hold exceeds number of operator stations Flashing red several low priority system messages present or one very serious system message indicating a system hardware fault W Programmable keys and icons To make a call activate a service or manage your calls Icons are associated with each of these keys Call icons Function icons Incoming call flashing Function active g Callin progress Function requiring action Call on hold m Terminal or line busy n Call on common hold Preprogrammed function keys ex Internal or outside line key ril Lines to 15 Outside line key on your system Divert calls to another number Access the various mail services Access your personal directory sw Group supervision l Normal or restricted mode son Ma
6. Num ris ISDN access it can function without restrictions on this type of access provided by the French network However as there are differences between the ISDN networks of different countries its compatibility with the ISDN service provided by countries other than France is not guaranteed Should you experience any problems you should contact your supplier in the first instance Private switching equipment with more than two access lines to the network or more than one ISDN access must be installed by a qualified person recognised by the Telecommunications ministry such installations being considered complex in the terms of Article R 20 22 of the Post and Telecommunications code 3EH 21015 ZUAB Ed 02 33 To contact your after sales department please dial OMIT 0 825 817 807 0 15 TTC MN monday to saturday from 8 a m to 8 p m except bank holidays j France T l com 6 place d Alleray 75505 Paris Cedex 15 S A au capital de 9 869 333 704 380 129 866 RCS Paris Eu Notre site internet http www francetelecom com france telecom
7. ber is displayed To enter another short number Next Preu e Hew to select another short number mming date and time Clock enter date and time Changing date and time previous next character character Setting various subscriber 3 1 Accessing the subscriber function This function provides access to the various parameters defined for a system user or subscriber identified by an extension number i i Subscriber in programming Subscr E access to T i programmin TUR m AX Sanction s enter extension n to be programmed 3 2 Subscriber name Name in il H Dk Wr am Ce am ED enter name Changing the name lt gt Clear previous next character character Gm Name must be entered in format name space first name Resetting a subscriber password ResCod This function is used to cancel a subscriber password and restore the default password 1515 This function is used to specificy the display em for the selected subseribdl Pressing this key scrolls the various languages available This function is used to create the personal directory of the selected subscriber 7 Q enter name max 6 characters sm _ enter public number max 19 digits Changing a name or number previous next character character This f netioni is used to define discrimination criteria for each subscriber _ _ _ _ selection of discrimination cr
8. c entry modify contents of entry displayed 22 This function is used to define the greeting message and hold music parameters gt This function is used to record 8 greeting messages or holding music listen to the record a message recorded default message gt u o erase the recorded message and replace it with the default message Complementary Expert funtions To record a message gt A oe o record to stop stop recording message momentarily 23 This function is used to select a music source 3 possible sources by default personal Outside 24 This function is used to manage DECT telephones and to create DECT GAP extensions Adding a DECT GAP extension e DECT GAP extension is created A gt gt i at end of creation 25 Complementary Expert funtions 4 6 Changing the operator password Passwd This function is used to change the operator session password EN v EN AE Ir enter the old password enter the new 8 alphanumerical password characters 8alphanumerical characters enter new Password again to confirm 26 Resetting the system RstSys This function is used for a hot or cold system reset E Complementary Expert funtions 27 4 8 Voice message service This function is used to manage the voice guides and to configure the broadcasting lists Co
9. cates service active E Operator station OS functions 1 5 Answering a night call An incoming night call is indicated in the same way as an ordinary call Qo z off hook hands free Opening the door CO e 8 Unlock Door programmed key or function code You can connect a headset instead of your receiver To activate or deactivate headset mode activating or deactivating headset mode Answering or making a call hands free To activate or deactivate the loudspeaker during a conversation A To answer in intercom mode um use Ed Operator station OS functions 17 hen you return consult your general voice mailbox The light indicates that messages have been received o WES o operator password by default HELP1954 m gt A o l previous message go to next message listen to message erase message Programming functions 2 1 Accessing programming Your e diatonis system s operator station can access the general programming services Operat i a 04 omm operator password by default HELP1954 22 Programming system directory ComSpD This function can be used to programme system short numbers accessible to all system users in programmin ComSe0 display gives first short dise z gt P ber Modify v OK Dk Ce am Dd m enter name enter number max 16 characters max 21 digits programmed short gt num
10. iteria ous subscriber telephone parameters ing vari Sett 4 Complementary 4 1 Accessing the Expert function in programming Expert access to Expert function gt programming function 42 Table of business codes Accoun This function is used to define the table of business codes enabling a subscriber to charge his her calls to a business account Expert funtions Accoun Add in Expert function create an entry Code e Hame e Parami max l6 digits max l6 characters Param2 On ParamI UserId amp Protec indicate whether indicate whether identity required or password required or not not 20 On Param2 Barrna Mask indicate indicate number of discrimination masked digits category sparna discrimination category none 1 to 16 that of er SET or that of user GUEST subscri Barrin number of digits DEF default value 4 all none 1to 9 4 3 Direct numbers of extensions PubNum This function is used to define the table of direct numbers SDA of extensions PubNum Pubhum Hew in Expert function amm umm create an entry l 2 I 5 Ai a m gt S C E E g Q 5 U 0X ON ee direct n or n number of forming prefix extensions within assigned range max 99 x x 8x amp public n of first extension 21 Modifying an entry go to previous go to next entry entry select specifi
11. ke an ISDN call 7 amp 1 Transfer call to another terminal Some other keys can be programmed by your installation technician as a func tion of your requirements CL Key must be programmed by your technician to access a service This function sets the system to restricted service All incoming calls are directed to a general ring or a programmed number o m B Normal operator password Restr fixed by default key HELP1954 f A Normal Restr key icon indicates service active For maximum availability of the operator station thus assuring optimum reception of incoming calls a group of outside lines can be reserved which will only be available to the operator station s gt n HEN Reserved TGp operator password programmed key by default HELP 1954 B5 Ge Reserved TGp key icon indicates service active Operator station OS functions 1 3 ually diverting operator calls to another numbe During a period of absence the operator can divert all calls received incoming calls and internals calls dialling 9 to another number c WW Q Att Div enter the number operator password programmed key of the terminal to by default receive the HELP1954 message ES B Se Att Div key icon indicates service active Bkg Music operator password programmed key by default HELPI954 B5 me Bkg Music key icon indi
12. nfiguration of 3 types of voice guides for the automatic switchboard day night Good bye message fan gt ee opening times voice closing times voice guides guides Goodbye voice guides You can E listen to the voice guide default or personalized record a personalized voice guide E erase the personalized voice guide and replace it with the default voice guide Configuration of 3 types of Audiotex day night Good bye message opening times closing times Audiotex Audiotex Goodbye Audiotex You can E listen to the voice guide default or personalized record a personalized voice guide erase the personalized voice guide and replace it with the default voice guide Complementary Expert funtions 29 Personalization of broadcasting lists max 50 listen to the name record a list assigned to the list delete a edit a list broadcasting list M Defining the general mailbox greeting message listen to the record a message recorded default message gt Sey 9 erase the recorded message and replace it with the default message 30 Recording of information messages used by the PABX and the Audiotex service opening or closing times maximum of 50 messages A o o listen to the record a message recorded message previous message go to next message Defining the message notification announcement listen to recorded
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