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USER GUIDE - Solid Signal

1. OOA i TT A D O 34 TT 77 D ad TT 2 TT O Lu Br nd gt C C 28 gt O TT ae QO O When you use the DVR control buttons this indicator bar appears at the bottom of the screen to show where you are in the program and how far you can go forward or back For live programs the progress bar is green and the time shown is the time of day The current time The left end of the Sows where you greenbarshows the program The right end of the green how far back in time you are viewing bar shows how far ahead you can go you can go Soccer If you press the RECORD button during a live show the progress bar turns orange and the orange record icon appears next to the title of the show 12 00p Soccer OCH E DIREECTV p ae G Ze La m Lite 12 09 LIVE BUFFER Your DVR saves programs to the hard drive instantly and continuously while you watch This live buffer lets you pause rewind fast forward or instant replay jump back 6 seconds If you start watching a program late even if it is not set to record you can back up to the beginning up to 90 minutes using REW as long as you haven t changed channels since the program started Simply press PLAY during a show to display the progress bar and see how far back in time you can go NOTE You cannot fast forward during live TV until you pause or rewind a program
2. 2 Enter your search term using the onscreen keypad or use the numbers on your remote to triple tap the words perertavrHo 3 A list of YouTube videos matching your search term will display Play a video from this screen by highlighting a title and pressing SELECT Otherwise highlight the title and press INFO for a description of the video and other options m A E E 7 Qo Ze a m O gt e TI m gt a E m Ze O o Your DIRECTV HD DVR supports these special features that can be accessed without going through a menu Watching Program 1 eil el ed ads m LII ech Wi With DoublePlay you can easily switch between two programs on at the same time without missing a minute of either Your HD DVR stores up to 90 minutes of live TV on two channels If you tune to a new channel a third channel the saved portion on the original channel is cleared DoublePlay expires after two hours of non use Press DOWN button on remote 1 While watching one program press the DOWN arrow on your remote A message displays confirming DoublePlay has started 2 Press the DOWN arrow again and tune to the second Hu re 3636 Program 1 Now use the DOWN arrow to switch back and forth between JEJEJ F po zm the two programs BN D You can pause rewind fast forward slow mo or instant replay both Watching Program 2 DIRECTV HD DVR NI
3. CCK W e A wireless router set up and initialized for your home Internet service before you start the Internet connection sequence for your HR34 HD DVR or earlier Receiver model Ethernet cable Step 1 Connect your DIRECTV HR34 HD DVR or earlier to the connects to the wireless adapter Ethernet port of the wireless adapter Connect one end of the Ethernet cable to the back of the wireless adapter and connect the other end of the cable to the back of your HD DVR e lfusing the DIRECTV CCK W follow connection instructions in the device user manual or go to directv com getconnected to determine proper connection Ethernet cable plugs into your HD DVR Plug your wireless adapter in to an electrical outlet E U U m Z U e m Ze Ls O DIRECTV HE Cr 99 APPENDPE Ensure the wireless adapter is recognized by your home network Once your router detects the wireless adapter it will prompt you to configure the two devices Select e Highlight your wireless network and press to display a blue dot next to your network Then select Follow the onscreen instructions to complete the set up process of the wireless adapter Verify that you are connected Press the button on your DIRECTV Remote e Select then then e Choose or if you have connected previously Select after successfully connecting to DIRECTV via the Internet See Figure A e Select
4. On Demand M C VIEC Settings amp Help Movies offers an easy one stop way to find ANY movie on DIRECTV including broadcast channels premium channels latest releases In Theaters Pay Per View and On Demand This includes both free and premium movies Press MENU select Search amp Browse then select Movies The latest movies are also available in the Program Guide starting at channel 125 A few of the categories include Just Added New titles available every week What s On Now Movies that you can either watch instantly or that will start in the next 30 minutes In Theaters Movies coming soon Read a description of the movie and schedule it to record as soon as it s available Select a category and browse the titles using the arrow keys on your remote or the Page Up Down buttons Alternatively you can search for a movie by typing in your search term using the number keys on your remote like a cell phone DIRECTV HE ce N You can record or order movies from the Movies screen Any movie with a green Play icon is available to order and watch immediately Select the movie select the Play option then follow the onscreen instructions Within the first five minutes you can still cancel your purchase Press INFO select More Info then select Cancel PPV If your DIRECTV HD DVR is connected to the Internet DIRECTV On Demand lets you enjoy hundreds of additional box office hits availabl
5. The time date and channel of each recorded program is displayed to the right of the program title Icons identifying program status are displayed to the left of the program title for example a circle K for Keep Until Delete See page 178 for a list of all the icons Highlighting a program title in the Playlist displays the program description If you press SELECT or INFO on a program an Info screen is displayed for the program that offers several actions including Play Keep Delete and others Series programs are identified in the list with a folder icon For example if you record a weekly comedy series the title for that series is shown with a folder icon Press SELECT on the series title to see the recorded episodes for that series The number of new not viewed programs and total programs for each series is displayed to the right of the series name for example 2 New 5 Total Press PLAY on a series to play all the episodes in the folder in order from oldest to newest 11 39a acre The Pack Press SELECT to open this group Tip Or you can wares PLAY ta play all or the shows in this group order o a Louie 7 New T Total Dentist Tarese EI ue 8 24 1 Bully HE Dogpound 3 Double Date Mom i Heckler Cop Movie CE EN rett E Decoder g Helicopter Cops Decoder Second Chances iron Fist Another Life PLAYLIST PLAYLIST OPTIONS From the Playl
6. ds 3 a 5 D Total Blackhare the Conqueror 2 0 EN Grey Eeer 7 9 0 Hoto Halarky E e Ke Doctor Feetlbad oM 0 z E v Sol mme Lind Shore Ari you waot to delete thes re yoa sure SO program Footbedl When your Receiver IS connected to the Internet You can record from both Movies and On Demand menus To record a program highlight a title then press the orange REC Record button An orange R icon next to the title indicates it s scheduled to record download All scheduled records downloads with the exception of In Theaters titles as well as those that are ready to watch are displayed in the Playlist Press LIST on any DIRECTV Remote to display the Playlist Programs are downloaded in the order they were scheduled If a movie is currently downloading it appears at the top of your Playlist with a progress bar displaying the complete You can start watching the movie while it s downloading after the download progress bar turns green Movies scheduled but waiting to record download are labeled Pending Download To watch a movie highlight the title and press the PLAY button on any remote If it s a pay title a confirmation message with the price of the program will display asking if you re sure you want to watch it Delete or cancel a title from your Playlist by highlighting the title and pressing the RED button on your remote Born in the Bronze Age 24 HOUR RENTAL
7. You can also record by highlighting the title pressing SELECT then selecting Add to Queue All movie requests are stored in your Queue To access the Queue press MENU select Recordings then Manage Recordings and then select Queue You can prioritize your Queue but movies may become available to watch in a different order TT a D LU 34 TT 77 E a4 TT 2 TT O Lu oO nd gt C C 28 gt H O TT ae C Co o When a movie becomes available to watch it moves to your Playlist Your Receiver has a default limit of 5 movies that will move from the Queue to the Playlist Watch or delete one of these movies to receive more You can also change the default limit by pressing MENU on your remote and selecting Recordings then Manage Recordings Queue then Preferences To watch a movie press the LIST button on your remote to access the Playlist Highlight a title and press the PLAY button Ifitsa premium title a confirmation message with the price of the movie will display prompting you for confirmation to play the movie To delete a movie from your Playlist highlight the title and press the RED button on your remote To keep a movie highlight the title and press ENTER on your remote This ensures the movie will not be deleted by the Receiver as your disk drive fills up WARNING Setting too many programs to Keep may fill up your disk and not allow new programs to be recorded Queue Programs Hera
8. for all categories My DIRECTV ETUDES 1 Favorite Channels Search amp Browse Recordings Extras Settings e Hep Parental Controls Controls g Unlocked A Hide Adult E Allow R 5 Block TV MA LOCK e Lock Parental Control k 6 18p After setting the restrictions you want see below for options choose Lock Now from the left menu You ll be asked to create a passcode This passcode will be your entry to unlocking and adjusting the limits in the future When Parental Controls are locked a message appears if you try to tune to a restricted program explaining why the program is blocked To temporarily unlock a particular program select Unlock Now and enter your passcode Multiple entries aimed at guessing the passcode are thwarted by a time delay each Invalid passcode entered lengthens the delay for subsequent entry by one second For more unlock options press MENU select Settings amp Help then select Parental Controls Various options for removing restrictions temporarily or permanently will appear Select one and enter your passcode You can also unlock Parental Controls by pressing INFO while watching TV Select Parental then Unlock Current Passcode PI All and enter your passcode Parental Controls Enter the passcode to unlock completely Ratings Limits Movies Set rating limits for Movies TV and Other unrated shows From the left menu select Rating Limits then select either M
9. 107 152 157 162 DIRECTV Active Channel 31 64 103 183 DIRECTV CINEMA 126 163 179 DIRECTV Customer Care 136 DIRECTV DoublePlay 70 74 DIRECTV Everywhere 62 DIRECTV Mode 115 117 DIRECIV Protection Plan 103 133 DIRECTV Ready TVs 79 102 106 DIRECTV SUNDAY TICKET 82 DIRECTV Mobile Apps 80 81 82 DIRECTV Voice Search 45 82 DIRECTV9 Whole Home DVR Service 1G 7 77 91 Disk Space Bar 55 Display 21 84 106 Dolby Digital 88 103 Download 22 35 38 57 118 137 DVD burner 158 DVR control buttons 14 17 52 78 E Episodes 36 50 53 56 60 126 178 179 Erase 38 92 Error Message 111 124 Ethernet 74 162 163 164 Exit 52 68 105 183 184 Extras 30 31 62 64 65 123 F FAQS 99 113 114 115 116 117 118 119 120 121 122 123 124 125 126 ES Far in Advance 43 Favorite Channels 21 24 26 27 31 98 106 FCC Customer Information 134 135 136 Filtering the Guide 23 Folders 53 55 Front Panel 8 114 115 116 117 119 122 159 160 169 178 G GameSearch 71 Genie Clients 42 102 107 Genie HD DVR 102 106 Genie Minis 42 79 102 106 Genie Recommends 41 Genie Remote Control 10 11 16 89 117 Guide 20 22 85 120 160 183 184 channel types 20 21 22 customize 21 28 customizing 24 filtering 23 guided setup 148 jump to a date amp time 24 H HDMI 107 12
10. A lonely inventor builds steampunk dirigible and searches Manhattan for the woman who has A Study in Crimson Tough Guys Le Pot au Feu Es Decoder D The Penny Dropped E3 The Wilderness Chronicles 9 D Running ERES All In Theaters titles are stored in your Queue To access the Queue press MENU select Recordings then Manage Recordings and then select Queue When a movie is available to watch you will find it in your Playlist Your Receiver has a default limit of 5 movies that will move from the Queue to the Playlist Watch or delete one of these movies to receive more You can also change the default limit by pressing MENU on your remote and selecting Recordings then Manage Recordings Queue then Preferences Queue Programs Programs Items 5 Total 1 Blackhare the Conqueror e Ee 3 Grey Eyes EM O 4 Moto DENG O Ee 5 Doctor Feelbad GC O Li Special events like UFC Boxing WWE and more are listed in the Program Guide starting around channel 117 Actual channel number may vary depending on current offerings Best m Ordering PPV events works the same way as ordering DIRECTV 3 EEN eg EE On Demand movies from the Program Guide See previous Featuring gloved lance and mace fighting r section for details n d Gd Op SPORTS Spend less time searching and more time watching your favorite sports With the Sports feature you can find tune in info for all your sporting
11. FCC CUSTOMER INFORMATION This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmfulinterference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party DIRECTV 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV e Trade Name DIRECTV e Type of Equipment DIRECTV Satellite Receiver e Model Number HR34 HR42 HR44 C31 C41 C41W and above Federal Communications Commission FCC This equipment complies with both Part 15 and Part 68 of the FCC rules This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by removing and applying power to the equipment the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving satelli
12. P d T Now Recording Soccer CP This series is already recording What would you like to da icap Recording Cha ording Options EI Glen G f JH A e im E U m ER I SONICHOO2ZdM Ol EL WATCHING AND DELETING YOUR RECORDED SHOWS Press LIST on the remote to see a list of recorded shows Or press MENU and select Recordings then Playlist Use the The Pack E arrow keys to highlight the desired show press SELECT then aa select Play or Resume if you ve already watched part of the NESCIT o open this group show to start the show Be You can use any of the DVR control buttons PAUSE FFWD louie 7 New 7 Total REW etc while watching your recorded show from select Dentist Tarese channels If you press STOP the show will stop and an MURS information screen with various options will appear The last SE i Double Date Mom channel viewed in live TV will appear in the upper left corner of Heckler Cop Movie oO LENTER the screen To return to full screen live TV press EXIT or select Done TT a D O a TT 77 E a4 TT 2 TT O Lu Y nd C C 28 gt O TT ae C Ol NS The Playlist screen displays all your recorded programs To get to the Playlist screen directly press LIST on the remote or press MENU and select Recordings then Playlist Titles you have yet to view are shown in bright white letters while viewed titles partially or completely are light grey
13. Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough to fill the screen Your entire screen will be full but the program images are stretched to compensate Crop This format crops cuts off the left and right portions of the 16 9 frame so it fits the 4 3 screen For 16 9 program signals Letterbox Stretch Crop TT a 3 O 34 TT 77 E a4 TT 2 TT Lu Br nd gt C C 28 gt O Tf ae QO NI NS APPENDIX 5 ABOUT HIGH DEFINITION 16 9 TVs Showing 4 3 Programs For a wide screen 16 9 TV showing a standard 4 3 TV program the program is too tall to fit the screen Your choices here include Pillar Box Here the 4 3 image is shrunk until the entire height of the program fits on your TV Since the aspect ratio is maintained the image is no longer wide enough to fill the screen so gray or black bars are seen at the left and right edges To change the bar color press MENU select Settings amp Help Settings and then Video Select the desired bar color option See your TV s owner s manual for information on the best color for your set Stretch In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until it s wide enough to fill the screen Your entire screen will be full but the images are a little stretched to compensate Crop This format crops cuts
14. fe ry J VS CTY L1 Soccer Info This week in Soccer featuring the most memorable moments and highlights E v E News Soria l N i VJ Select Info to read a brief description of the program For detailed program information and other options select More Info No O Select Last 4 to see a list of previous channels you ve watched up to Al When you select a channel from this list the Receiver will tune to that channel This is an easy way to toggle among the channels you watch most often Select Favorites to update the Program Guide to show only the channels you want to see You have four options to choose from such as All Channels Channels Get Custom 1 and Custom 2 Channels Get displays only the channels you subscribe to Custom 1 and 2 are self created lists of your favorite channels If one of your self created lists is active select the Add or Remove option to add or remove the current channel from that List Select the CC option then select either DIRECTV Subtitles or Closed Captioning Both options display the same text so only one or the other can be ON at a time The display format is the only difference so check out both to determine your preference Select OFF to turn the display of subtitles or closed captioning off 235 The Pena brepped 114 T KR ALINIC Y ax m AU DIO Auer 101 Soccer Select Audio Video to
15. other vessels containing liquid on top of it TIP We highly recommend plugging the DIRECTV Receiver into a surge protector to prevent damage from fluctuations in your power supply SAFETY amp CARE e Do not stack electronic components or other objects on top of the DIRECTV Receiver Also do not stack the Receiver on top of a hot component such as an audio power amplifier e Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet Use of a surge protector is also recommended e Don t overload power outlets or extension cords which can result in the risk of fire or shock It s also important to use only the type of power source Indicated on the marking label or in this manual e Avoid audio hum or interference by inserting all cable plugs firmly into their jacks Also place Audio Video A V cables to the sides of the TV back panel rather than down the middle once connected Try not to coil any twin lead cables and keep them away from A V cables as much as possible e Never insert objects of any kind into any openings in the DIRECTV Receiver other than the DIRECTV Access Card as detailed in this manual e Place it on a flat hard surface do not operate the DIRECTV Receiver on a carpet or other padded surface e Always unplug your DIRECTV Receiver before moving it e Always unplug the DIRECTV Receiver TV and other equipment before you connect
16. s ME vou fave scheduled to record the nopan AJ not record em E Passion for Gardens Show Ki Showing Wed Apr 6 12 00 PM EDT 2 NOTE Remote connections may vary In rare instances HRE ee as U scheduled recordingls may not be recognized Only available on Options Record f pose certain receivers Visit directv com dvrscheduler for details EE O N ox oni RECORDING FROM YOUR COMPUTER PHONE OR TABLET FROM A PHONE OR TABLET Forget to set your home DVR to record a must see show Now you can use your iPhone iPad iPod or Android phone or Android tablet to schedule a recording from anywhere A feature of the DIRECTV Mobile App the remote scheduling function even lets you set your DVR to record select movies that are still in theaters when Thu 1 28 9 00p they become available on DIRECTV Quiet Time Features indian Search for any television show up to 14 days in advance Red Slippers CO 535 Encore HD e Browse programs by channel or date amp time e ae wm Sierra Quest gt Get program information instantly including description length 45 Showtime HD and rating i i g Kee My Red Bag E3 Record a single episode or an entire series i TER Set start and end time extensions to your record requests e Order DIRECTV CINEMA right on your tablet or phone and record to any DIRECTV DVR in your home ZZ 5 100 Late gt Go online to directv com mobileapps for downloads and instructions Red Sl
17. 2 TT Lu Y nd gt C C 28 gt H O Tf ae QO e When you set up a series make sure you select only the First Run option This is the default for one touch recording unless you have changed your default recording settings ech Ka O FREQUENTLY ASKED QUESTIONS Q Why are the DIRECTV menus screens not displaying on my TV OR HD Video Qutputs Why do I see this message This TV or its cables are not HD To see screen graphics press the RES key on the front of the Receiver until this message no longer appears When the Receiver resolution is set to 720p 10801 or 1080p DIRECTV screens and menus user interface will not appear on Standard Definition SD outputs A message is displayed to notify you that the resolution setting needs to be changed SD Video Outputs Possible Causes You have connected your Receiver to your TV using both a High Definition output HDMI and Standard Definition SD outputs S Video Component Red Yellow White or Coaxial on the same Receiver You are using SD outputs S Video Component Red Yellow White or Coaxial and have the Receiver set to HD resolutions such as 720p 1080 or 1080p Solutions e ChangetheReceiverresolutionto 48010r 480p by pressing the RES buttononthefrontReceiverpaneluntil 480i0r 480pisselected Uncheck all resolutions except 480i or 480p on the TV Resolutions menu Press MENU select Settings HDTV and then TV Resoluti
18. 28 gt O TT ae C pec O1 e APPENDIX 2 CONNECTIONS TO TV amp EQUIPMENT The table below shows the benefits and disadvantages of each type of available video connector eS ee ae n High Def HD HD XT Built in Audio Standard Def HD Video Connections e HDMI High Definition Multimedia Interface provides the best digital video and digital audio in one connector HDMI is the only recommended cable and is required for the highest quality 1080p signal and 3D TV e Component Video Output YPbPr provides high quality HD video but does not provide audio You will need to connect audio separately using the digital audio or RCA audio connectors Newer Receivers have an A V Out connector that provides Component Video and RCA audio output in a single custom cable Component cables do not provide 1080p or 3D TV SD Video Connections These cables are provided for convenience only and do not present an HD picture They are useful if you have to connect your DIRECTV9 HD DVR to an older CRT TV a VCR or other non HD device e S Video provides good video but does not provide audio You will need to connect audio separately using the digital audio or RCA audio connectors Not all Receivers have S Video outputs e RCA output composite video provides good video and usually comes bundled with three cables for one video and two audio channels E U U m Z U A m Ze Ol APPENDIX 2 CONNECTIONS
19. C I e RB GENIE AS A MEDIA SERVER You can use your Genie HD DVR as a media server Any DIRECTV Genie Mini or DIRECTV Ready TV or RVU enabled device lets you watch TV via your Whole Home DVR Network e Start watching a show in one room press EXIT on your remote then resume watching in another e Pause or rewind live programming in any connected room Schedule watch or prioritize recordings from any room NOTE Your Genie HD Receiver includes five 5 tuners A tuner is used whenever you watch or record a program For example if two rooms are watching live TV three tuners are available for recording Watching a recorded program does not require a tuner Limit of three remote viewings per Genie HD DVR at a time See your DIRECTV Ready TV s User Guide for more information on connecting to the Genie HD DVR You will need to activate the DIRECTV Ready IV by calling DIRECTV at 1 800 531 5000 Genie Mini LIVING ROOM Genie HD DVR GENIE HD DVR BEDROOM DIRECTV Ready OFFICE Genie Mini e im E is m E ET o m Z m z il U U lt E a Ol GENIE HD DVR CONNECTING CLIENTS You may register up to eight Clients per Genie HD DVR these may be Genie Minis C41 C31 C41W and above or DIRECTV Ready TVs Before connecting and activating Clients your Genie HD DVR must be set up activated and functioning To begin connect plug in and turn on the Client Onc
20. E J ig DrRrCTg GG 99 YOUR REMOTE CONTROL DVR CONTROL BUTTONS Below are the DVR control buttons common to both types of Remotes with exceptions as noted Universal Remote EN 3 ov EN Y D ov EN E EN O EN S x gt O al 7m RC71 Remot gt emote EN X O RB PLAY SLOW MOTION Starts the recorded video or paused live TV currently on screen Hold button down for slow motion PAUSE FRAME BY FRAME Freezes the action of any live or prerecorded TV program While paused press FFWD or REW to move forward or backward frame by frame FFWD JUMP TO TICKMARK Fast forwards recorded or live stored video Press up to 4 times to fast forward at increasing speeds Press ADVANCE while fast forwarding to go to the next 15 or 30 minute tickmark Press PLAY to return to normal play REW JUMP TO TICKMARK Rewinds recorded or live stored video Press up to 4 times to rewind at increasing speeds Press REPLAY while rewinding to go to the previous 15 minute tickmark Press PLAY for normal play RECORD Records programs in the Guide and live TV Press twice to record a series STOP Stops playback of recorded program and loads an Info screen with live TV displayed at the top right of screen REPLAY JUMP TO BEGINNING OF PROGRAM Jumps the program you re watching backwards 6 seconds and plays from that point Hold down REPLAY to jump to pr
21. License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete mac
22. PAGE In live TV changes channel up or down Raises or lowers volume 1 2 4o Diu L in a menu such as the Guide scrolls page up and down Biu Om PREV Toggles sound volume on off NUMBERS amp DASH Tune to a channel directly also input numbers when needed in onscreen menus ES l E ENTER Activates channel number entries quickly Tunes to previous channel viewed DIRECTV Keys in orange text can be programmed to function with your VCR DVD player or other stand alone equipment These descriptions apply to DIRECTV HD DVRs Other equipment may behave differently Turns both DIRECTV Receiver and TV ON or OFF at the sema time Remote must be programmed for TV DVR Receiver still records when off Press once for On Screen Guide Press twice for programming grouped into categories RECORD program now playing or highlighted in the On Screen Guide Press twice to record the entire series RED CIRCLE BUTTOI Jump back 12 hours while viewing the On Screen Guide Access ScoreGuide while viewing any sports channel Increase or decrease the VOLUME level AUTE MUTE the sound REPLAY previous six seconds Press and hold to jump back to the beginning of a recorded program REWIND at increasing speeds press up to four times Press and hold to jump to previous tick mark Jump back 12 hours while viewing the On Screen Guide PL USE PLAY current program Press once
23. Receiver ID and phone line Select More System Info to review your basic system information such as Receiver model Receiver ID access card number software version etc as well as current Receiver settings This information can be useful during troubleshooting Info amp Test Select Display to access the following options Preferences Video TV Ratio TV Resolution Captioning or Clock Before you get started you may want to review Appendix 5 About High Definition which describes HD formats and resolutions Parental Contral CG Help System Info amp Test HRAZO TOO 0231 6150 1178 0018 5520 1250 Ox3Te Fri 11 20 RO Favarite Channels 9m ee ine TY More System Info Prefer These are user interface display settings which include Recording Tips Turn On or Off helpful tips that display onscreen whenever you schedule a recording Guide HD Channels Choose whether you want the Guide to show HD channels and their duplicate SD channels or to hide the SD duplicates Guide shows Select whether you want the first press of the GUIDE button to take you directly to the Program Guide or to go to the category filter first Language Select your preferred onscreen text language Scrolling Effects Turn scrolling effects ON or OFF This affects the appearance of large text areas when they scroll Banner Time Set the Channel Banner time to determine how quickly the banner disappears after moving
24. S Sports blackouts a long time source of frustration and confusion for sports fans occur when a sporting event is not televised in a certain area But thanks to DIRECTV s cutting edge technology whenever you tune to a channel with a blacked out game Gas Sena GameSearch detects the blackout and immediately looks to see Rangers Angels is blacked out on this channel It has been if the game is on another channel If a broadcast of the game is NEE found GameSearch displays an onscreen message that gives you the option to tune to that channel If it can t find an accessible broadcast an onscreen message will state that the game is unavailable Stay On This Channel Use QuickTune to get to your nine must see channels fast While watching live TV press the UP arrow on your remote control A display with fields for 9 channels will appear on screen To fill in the fields press the ENTER button on your remote control The MP UDENCt Empty channel you are currently viewing will be added to the currently mg Quicktune Ematy Empty Empty highlighted field in the QuickTune display After you ve made all ER ES your picks press the UP arrow whenever you want to bring up the us kurccucing EE application Use the arrow keys to highlight the channel you want f favorite channels faster than ever to watch and then press SELECT 1 Press the UP key and you can tune bo a channel of save A mew one SPECIAL F
25. TO TV amp EQUIPMENT Audio Connections e HDMI High Definition Multimedia Interface provides the best digital video and audio in one connector e Digital Audio Optical provides excellent quality digital audio and is often used on newer surround sound and DVD equipment e Digital Audio Coax provides high quality digital audio and is also found on newer surround sound and DVD equipment e RCA outputs provide good audio quality and are found on older auxiliary equipment Because so many makes and models of TVs and auxiliary equipment are available we cannot fully describe all of the possible connections with your Receiver Refer to the manuals for that equipment to see the connection options specific to each make and model The following images show examples of how your Receiver may be connected using the supported video and audio connections for the TV the surround sound and the DVD player burner Several models of DIRECTV Receivers are shown giving you a variety of connection options to your TV and other equipment TT a D O a TT 77 E a4 TT 2 TT 3 Lu Y nd gt C C 28 gt O TT ae QO Ol NS Example TV with HDMI Connector RECOMMENDED Here is an example using a TV that has an HDMI connector as the Television best video audio input Note Only an HDMI connection provides a 1080p picture and 3D TV HDMI Cable Example TV with Component Video Connectors Television Here
26. Today 44 Py H a i AT Si ke i i AT d a 370p CRS 4200p CRS 00p ESPH 400 NFL 11 39a Gate Thu RE TE TV Shows is your destination dedicated to TV programming where you can find content that s airing now or to record for SERRE Brow watching later Browse shows by genre or seasonal and special see categories to find content that suits your interests faster TV Sante tan Shows is also the point of access for the Genie Recommends feature which matches suggested programs to your viewing preferences See below To access TV Shows press MENU select Search amp Browse then select TV Shows E WO pick ben Serie wat in match Urin ur hae Evo Daria 0n pia imrie med makes a coupes of apoie rail m dl wll p ru E P IDE gut w yoa heg tee pyi Dke be iur I bat p them to niord hed dort wory Genie sti perar EE your Pept epee or affect staat fielded reegt Accessible via TV Shows in the Search amp Browse screen the Reger esc senec Genie Recommends feature enhances your viewing experience Teor by giving you full control over how what and when See l you watch e Suggests IV programs and makes sample shows available EX ET EE Me for you to watch now based on your tastes and what s A AE jakea i popular e 5 Lets you easily convert any show to series recording GE e Can start your favorite shows from the beginning even if you tune in late Fa To start usi
27. and solve many common problems TT a D O a TT 77 E a4 TT 2 TT 3 Tf Br nd C C 28 gt H O Lu ae C NOTE Resetting your Receiver twice in a row will clear all Guide data It could take 48 hours to reacquire all of it x a TROUBLESHOOTING TIPS SYSTEM SOFTWARE UPDATES DIRECTV sends system automatic software updates to your Receiver to improve performance and upgrade features and functions The Receiver will give you the option to download software now or later Software downloads take just a few minutes and should be allowed to proceed when possible When a download is in progress your system will temporarily become unavailable After the download the Receiver may reset itself after which you can resume using your DIRECTV system ONSCREEN MESSAGES You may see an onscreen message similar to the one on the right occasionally The top line of the message provides a brief description of the message purpose while the second line displays instructions to follow Most onscreen messages contain an error code in parentheses Go to directv com troubleshooting and select the corresponding onscreen error message for solutions The sample message at the right displays when you try to view to view a channel that is not in your programming package In Channel net purchased this case you must call Customer Service at 1 800 531 5000 and call Cusiom r Serie 721 Receiver 0223 7453 8932
28. computer 61 from a phone or tablet 62 from Live TV 50 from the guide 50 history 59 managing 58 59 60 manually 59 purchases 59 remote 62 stopping an in progress 49 51 watching and deleting 51 52 Remote Control 7 10 11 12 13 14 15 16 71 78 84 89 90 115 116 120 122 148 159 160 162 179 advanced setups 90 buttons 10 12 14 16 17 183 IR RF setup 89 modes 12 problems 115 program remote 89 receiver mode 90 Remote Recording 61 62 Repair 131 132 Reset 87 92 110 113 117 119 121 148 Resolution 28 84 85 86 87 114 115 119 127 160 169 170 171 Resolution Indicator 160 Restart 92 RF Remote 89 RVU 105 5 Satellite 3 7 48 90 112 113 118 120 134 136 148 162 Satellite Data Acquisition 118 Satellite Signal Strength 90 Scheduler 178 ScoreGuide 72 184 Search amp Browse 30 Serial Number 8 Series 35 40 41 43 49 50 51 53 55 06 0 98 00 62 123 Series Manager 57 58 60 124 Settings 10 11 31 59 84 85 88 89 70 91 92 106 164 165 Setup 84 Showroom 31 68 Smart Search 30 43 Social 72 Software 22 84 111 131 137 138 139 140 142 143 144 145 Song 65 Sort 24 54 Sort Programs by Category 54 Sound Effects 88 106 Spending Limits 97 Sports 4 22 33 40 54 68 71 81 Surround Sound 3 12 88 89 118 119 130 197 S Video 12
29. cord may cause electric shock fire bodily injury and or property damage If the power supply power cord becomes damaged or needs to be replaced please contact DIRECTV Customer Service to obtain an authorized replacement WARNING Use only the power supply power cord that came with your DIRECTV Receiver Failure to use the authorized power supply power cord may cause electric shock fire bodily injury and or property damage If the power supply power cord becomes damaged or needs to be replaced please contact DIRECTV Customer Service to obtain an authorized replacement WARNING To reduce the risk of fire or electric shock do not expose this product to rain or moisture The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids such as vases shall be placed on the apparatus CAUTION A RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION To reduce the risk of electric shock do not remove cover or back No user serviceable parts inside Refer servicing to qualified service personnel IMPORTANT Be sure not to place your DIRECTV Receiver near anything WET or HOT If this product is rated at 240VAC a suitable attachment plug should be used CAUTION Avoid moisture to reduce the risk of fire or electric shock The DIRECTV Receiver should not be used near water for example kitchen sink bathtub pool damp basement Also never spill liquid on the Receiver Do not place vases or
30. events in one location at the press of a button It s like having an on screen Guide dedicated to all your sports programming e Getthe complete lineup of all the games and events airing on TV now through the next 14 days including Pay Per View UFC boxing and WWE events e Create a list of up to 20 of your favorite teams so related programming always appears at the top of your list e Setyour DVR to record every available game for any team as well as an entire series and multi day tournaments Season Record lets you set recordings for your favorite teams and events automatically year after year across all channels in your package and sports subscriptions e Browse by your preferred criteria by sport date or time Also filter by the channels included in your program package Dovetails with DIRECTV s ScoreGuide TV App sharing the info from your My Team list No more searching channel by channel to get to the sports programs you want most To access Sports press MENU select Search amp Browse then Sports Blackout restrictions and other conditions apply Only the channels corresponding to your programming package and sports subscription s are available for viewing and recording Additional charges may apply for viewing PPV content Welcome to My Teams Choose the teams you want to watch Then find all of thei upcoming games here in one place To start adding your teams press SELECT sports
31. follow the onscreen instructions e 7m gt U Hu 2 a ED E O lt a zu 2 TT lt D TI Q Z 2 O ig YOUR REMOTE CONTROL DIRECTV UNIVERSAL REMOTE CONTROL RC65 amp EAR The DIRECTV Universal Remote works with your pre Genie Receivers as well as the latest Genie DVRs and Mini Clients as long as the newer devices are programmed to operate in IR Mode If your DIRECTV System was installed professionally your Remote is already programmed to operate your Receiver and TV To re program the Remote for a different TV or other audio visual equipment press MENU select Settings amp Help Settings then Remote Control and follow the onscreen instructions POWER BUTTON amp MODE SWITCH Use the POWER PWR button and Mode Switch to turn a single component on or off a DVD player or surround sound system etc Move the Mode Switch to the position that matches the component you want to control and use the POWER button to turn it off or on The Mode switch must always be in the far left position to control your DIRECTV Receiver If the Mode Switch is in a position that has not been programmed or if you press a button that is not supported by that particular piece of equipment an onscreen message will display to alert you o Qo KC NOTE If you have one or more of DIRECTV s previous model Universal Remote Zem Cat Ce Controls Model RC65 or earlier you can continue using it w
32. for keyword manuals You can also visit www directv com to manage your account and find information about DIRECTV service programming packages special promotions and much more Getting Connected If a professional installed your DIRECTV HD DVR and any Clients you are ready to start watching TV If your equipment was not professionally installed or you just added a surround sound system or other equipment please see Appendix 1 Setup and Activation IMPORTANT e Advanced Receiver service fee is required with all HD DVRs to view the HD channels included in your programming package in HD and for DVR functionality e DIRECTV hardware programming and Advanced Receiver service available separately For information and pricing please visit directv com TT a D LU 34 TT 77 E a4 TT 2 TT 3 Tf Br nd gt C C 28 gt H O TT Qr C SN Welcome to the DIRECTV Family esse 3 SOIBD E 6 Prouuct Norma ON es 8 CHAPTER 1 USING YOUR REMOTE CONTROL Your Remote Control siiisirrisririrsrririrotrnrandansinnninei araara 10 Ine Progress EE 17 Live BUDT EEN 18 CHAPTER 2 CHANNELS amp PROGRAM INFO Progrant ee 20 Channel Banner amp TV Options eese 26 MOI ost oat eau MEME E PEIE PE M MM aca 30 Movies On Demand and Pay Per View 34 SDOLIS E 40 TV Shows and Genie Recommende eene 41 Se
33. letter box and resolutions Stops Recorded Video REPLAY Jumps back 6 seconds Hold down tojump d NS PLAY back to the beginning Play current video press and hold for slow motion REWIND d A Press up to four times to rewind A FFWD at increasing speed Press up to four times to fast forward at increasing speeds PAUSE Pauses current video RECORD Press once to record a live TV program or the program highlighted in the Program Guide Press twice to record a series LIST Displays the Playlist ACTIVE Displays the DIRECTV Active Channel local weather and more GUIDE Press once to see the Program Guide 20 F Press twice to see programs by category E EXIT Exits any menu and returns to last channel SELECT Viewed Selects any highlighted item ARROWS Moves the highlight up down left right Takes you back one menu screen within a menu Display a menu of settings Displays information about the program and services B you are watching or that is highlighted in RED esu Zb the Program Guide In Guide jumps 12 hours back other E BLUE functions vary look for hint onscreen In Guide jumps 12 hours forward Function varies on other screens look for onscreens hints In live TV displays the Mini Guide Function varies on other screens look for onscreen hints YELLOW Displays various options while viewing the Guide or the Playlist CHAN
34. may not look exactly like the model illustrated See Eri On O APPENDIX RECEIVER FRONT AND BACK PANELS 1 DOOR PANEL USB PORT For future use USB 2 0 Host FRONT REAR EACH 5V 500m4A 2 POWER Turns your DIRECTV Receiver on or off Your DIRECTV Receiver still records and receives messages when powered off The power light flashes when you press a key on the remote to let you know it has received the command 3 REMOTE SENSOR The infrared sensor picks up commands from the remote control You cannot have any opaque object between the remote and this sensor or else the command will not get through If you have an optional RF remote this sensor is not used With an optional RF remote you can place your Receiver inside a cabinet or any non metal enclosure and it will receive the remote control commands up to 200 feet away GUIDE Displays the onscreen Program Guide MENU Brings up the Main Menu to access features settings and services RECORD This button lights orange when a recording is in progress SELECT Selects the item highlighted RES RESOLUTION The RES key switches the output resolution of the DIRECTV Receiver Each time you press the key it cycles to the next available resolution 480i 480p 720p 1080i and 1080p supported on some models Note The RESOLUTION button on the front panel only changes the resolution It does not change the screen format crop stretch letterbox pillarbox The FO
35. mention the error code number when prompted Card aid Ee e zm E a u 2 00 2 a E u n I E E e Qo 3 E 2 T ch TROUBLESHOOTING TIPS RUN THE SYSTEM TEST The System Test runs a basic diagnostics check on your DVR First make sure that 1 All connections jacks cables etc are in place correctly See Appendix 2 Connections for TV and Equipment for more information 2 Remote control has working batteries 3 The access card is inserted in the DIRECTV Receiver Then follow these steps 1 Turn on your TV and the DVR if you have the Universal Remote slide the MODE switch to DIRECTV position 2 Press MENU then select Settings amp Help 3 Select Settings then Info amp Test 4 Select Run System Test 9 If your system does not pass the System Test check any of these potential trouble areas cabling satellite dish position phone connection and access card 6 Ifyou continue to have problems call DIRECTV Customer Service at 1 800 531 5000 NOTE Occasional fluctuations in the phone line or satellite signal can give temporary false readings therefore we recommend running a system test several times before concluding there is a problem TT a D O a TT 77 E a4 TT 2 TT 3 Tf Y nd gt C C 28 gt O Tf Qr QO ELS NO FREQUENTLY ASKED QUESTIONS Q What to do about temporary loss of satellite signal f
36. need to be refreshed Solution To change your Favorites List press GUIDE on the Remote then press the DASH button and select Change Favorites List then All Channels Enter the channel number using the number pad on the remote control e Check the dish type set in your Receiver s preferences Press MENU select Settings amp Help Settings Info amp Test then More System Info Check the Satellite Dish Type shown on the System Setup screen to see if it is correct If not select Satellite from the left menu then select Repeat Satellite Setup Follow the steps From the Satellite Dish Type screen make sure the proper dish type is selected e Torefresh your Receiver information go to directv com reauthorize You will need to be logged into your account on directv com to begin this process TT a D O a TT 77 E a4 TT 2 TT Lu Y Y gt C QO 28 gt O TT ae C NO am FREQUENTLY ASKED QUESTIONS Q Why does my DIRECTV Receiver turn off while playing Your Receiver turns off unexpectedly Possible Causes Excessive heat may have caused the Receiver to go into a standby state Electronic protection circuit may have been activated due to a power surge You may have blown a circuit breaker or be experiencing a power outage e Parental viewing limits may have been activated on your DIRECTV Receiver Solution e Ensure that your Receiver has plenty of venti
37. to a channel that is not currently broadcasting or that you dont subscribe to Solution e Check that DIRECTV DVR and TV are both powered on e Read Appendix 2 Connections to TV and Equipment for instructions about connecting your Receiver e Pressthe INPUT button on the white TV remote control to change video source If you are using the Black amp Universal Remote press ENTER and hold for three 3 seconds to bring up the TV INPUT to change the video source Try another channel and see if you have live video Press the POWER button on the front panel of the DIRECTV Receiver Press the red RESET button behind the door on the front panel of the Receiver TT a D O a TT 77 E a4 TT 2 TT 3 Tf Y nd gt C C 28 gt H O Tf Qr C The program may have been blocked by Parental Locks NS NS FREQUENTLY ASKED QUESTIONS Q Why is Caller ID not working Caller ID information isn t showing on your TV screen when phone calls come in Possible Causes You dont subscribe to Caller ID service through your local phone company e The Caller ID feature in your DIRECTV Receiver is turned off See Caller ID in Chapter 5 e You are using a wireless phone jack which usually will not transmit Caller ID information Solution e Contact your local phone company to subscribe to Caller ID service e urn on Caller ID notification Press MENU select Extras then Caller ID then Turn On Notices e
38. to finish the setup process See Figure BJ If your DIRECTV HD DVR does not immediately recognize the network connection you will have the option to choose the connection method Choose onscreen Instructions See Figure C and follow the Figure A p Connecting via the Internet Figure B e Figure C tet Connected APPENDIX 5 ABOUT HIGH DEFINITION SCREEN FORMAT amp RESOLUTION In addition to resolution and interlacing a television picture is also defined by its aspect ratio aspect ratio equals the ratio of the screens width to its height Analog TV i e non digital conventional TV e Aspect ratio 4 units wide by 3 units high 4 3 e SDIV amp EDIV 4 3 or 16 9 e HDTV 16 9 nearly twice as wide as it is tall HDTV s aspect ratio is approximately the shape of theatrical movie screens which makes HD an ideal format for viewing movies on T V To optimize the display of programs on your television e Press INFO then ARROW Right to Audio Video and select Change Resolution amp Format e Press SELECT until you see the settings you want e OR using the RES Resolution key on the front panel of the DIRECTV HD DVR HR25 HR34 HR44 and above to change the resolution but not the screen format press RES and cycle through the options until you see the indicator light illuminate on the front of the Receiver for the resolution you want NOTE In Native mode the Receiver automatically adjusts the reso
39. twice to automatically record every episode of the series The RECORD icon is now a repeated circle R to let you know that this IS a series and not a single recording As mentioned previously you don t have to be watching a series to record it Simply find it in the Program Guide and press the RECORD button twice to record all episodes of it If recording a sports program from the Guide you can also choose the Season Record option that will appear if available for AN Football c the game event or other serialized or repeated sports related E ono content you want to record Please see SPORTS in Chapter 3 for News Series more information on Season Record L l ia V ef Y 1 7 EV LSJ a B CY l a f L Ie P a l P A ATS D If you are currently watching a series show and need to extend the recording time or change any other recording option press INFO on the remote select More Info and then Series Options from the onscreen choices If you see a series set to record In the future in the Program Guide or the To Do List to change a record option press INFO and select Series Options DIRECTV t Ol el RECORDING A SERIES STOPPING AN IN PROGRESS RECORD If you press the RECORD button a third time on a series an onscreen message will appear giving you the choice to Keep ar vw Recording Change Recording Options or Stop Recording
40. while program is playing to PAUSE Press and hold while program is playing for slow motion JA S 1 Press for Guide Options while viewing On Screen Guide Press twice to delete recorded shows from your playlist Press to display last 6 digits of Receiver ID Satellite signal type SWiM or Multiswitch and internet status DIRECTY V1 5GENIEHR2X26NO0V2013 Display the MENU Display the LIST of your recorded programs Press A to move up within a menu Press W to move down within a menu Press to move right within a menu Press lt a to move left within a menu Press lt a to go back within menus EXIT the menu and return to previous channel viewed Stop playback while viewing recorded content SELECT item highlighted on screen INFO Display INFORMATION about the program now playing or highlighted in the On Screen Guide CH Change TV CHANNELS Scroll a full page while viewing the On Screen Guide Return to PREVIOUS channel viewed ADVANCE 30 seconds Press and hold to jump ahead to the end of a recorded program FAS I FURWARD FAST FORWARD at increasing speeds press up to four times Press and hold to jump to next tick mark Jump ahead 12 hours while viewing the On Screen Guide program and dismissed with EXIT ENTER also replaces TV INPUT button To cycle through the equipment connected to your TV press and hold for three seconds until LED light at top turns green Then scroll through input
41. window UP and DOWN arrows on the Receiver front panel offer special functionality Indicates a program is set to record Indicates record has been set for all episodes of an ongoing program Indicates showing that was set by the user conflicts with another showing Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conflict Shows Autorecord has been set for matching programs in a Search Indicates a recorded or live stored video is fast forwarding at normal speed Indicated a recorded or live stored video is rewinding at normal speed Indicates current video is paused This key plays current video when paused it displays the control bar when already playing Indicates one or more new messages are in the Inbox Shows that Parental Control limits are currently locked Shows that limits are temporarily unlocked Shows that there are no current limits imposed Indicates a rating level or channel that is blocked via Parental Controls All Day Ticket indicates that the program is rented for 24 hours starting when you first view the program Other Icons e PeeeBeo cergecee 0 Screen hints indicating a special function activated by pressing the related button on the remote control Indicates program shown in letterbox format Denotes an error condition has occurred Appears when at least one rating or channel is allowed Appears when at least one rating or channel is blocked
42. 7 151 152 153 157 198 152 171 Help 12 21 24 30 31 75 76 84 93 74 20 7v do 110 117 20 4604 Toa 168 170 172 173 History 30 57 59 124 Home Page 36 Icons 57 178 179 Hite 20 26 27 39 47 90 09 6 41 095 99 V3 94 103 183 164 Interactive Channels 22 Internet Connection 149 Internet radio 68 In Theaters 34 38 39 J Just Added 34 K Keep 37 55 Keyword Search 57 L Language 28 85 88 95 106 Live Buffer 18 Live TV 18 48 50 52 70 71 84 98 105 124 183 Local Channels 21 Lock 92 M Mail 26 Manual Recordings 59 Mark amp Delete 54 Media Server 65 105 Media Share 65 Menu 12 30 183 184 Messages 26 31 64 111 Mini Clients 3 12 INDEX Mini Guide 25 Mobile Apps 61 80 81 82 Model Number 130 134 Mode Switch 12 89 115 117 148 183 Movies 23 24 34 35 36 37 38 39 54 52 925 147 167 Movies Ratings 95 Music amp Photos 64 65 Mute 119 183 My Playlist 53 55 56 75 123 125 126 N Network 7 65 74 82 84 104 135 136 149 163 164 165 166 168 New Movie Releases 34 NFL SUNDAY TICKET 72 81 O On Demand 24 30 35 58 103 Onscreen Messages 111 Ordering Programs 39 Other Ratings 95 p Pandora 64 68 Parental Controls 26 31 78 92 93 94 75 95 97 178 adult channels 96 channel blocks 96 TT a D O a
43. 7 151 155 158 171 System Info 84 120 System Messages 26 31 64 111 System Software Updates 111 System Test 84 110 112 T Tablet 4 47 61 62 80 82 Temporarily Unlock 94 Terms amp Conditions for Use of Software 137 138 146 Tickmark 14 To Do List 50 57 78 122 126 Troubleshooting 84 110 111 112 TV Apps 31 72 103 NFL COM Fantasy Football TV App 72 ScoreGuide 72 Social 72 Weather 72 What s Hot 72 TV Problems 114 117 118 119 122 TV Ratings 95 TV Shows 34 41 42 U Universal Remote Control 9 10 12 115 Unlock 94 Unsubscribed Channels 21 V VCR 89 114 162 183 Video 84 85 96 110 114 118 122 167 170 171 INDEX Voice Search 45 82 W Warranty 8 130 131 132 133 Watching and Deleting Your Recorded Shows 51 Weather 72 Web Videos 83 96 What s Hot 72 What s On Now 34 Whole Home DVR service 74 75 76 FI Wired Connection 163 164 Y You Might Like 21 YouTube Search 44 IT Q EO O ad TT 77 D a4 TT 2 TT O TT a4 nd gt C C 28 gt O T e C N CO ICON REFERENCE Arrow Icons Other Icons SV SEE e 4 4 Beet Indicate that a show s start or end time is earlier or later than is visible in the Guide program Em LEFT and RIGHT arrows on the remote offer special functionality Objects are scrollable above or below the visible
44. Apps are FREE and easy to use Just press the Right ARROW button on your Remote to launch the TV Apps dock and select the app you want NOTE The NFL COM Fantasy Football TV App will begin functioning two weeks before the start of the NFL season and will stop one week after season close perertavrHo m A E E 7 Qo Ze U m O gt E TI m gt a E m Ze N 99 DIRECTV WHOLE HOME DVR SERVICE DIRECTV s Whole Home DVR service is like having a DVR in every room Now even rooms with HD Non DVR Receivers or Clients can schedule and show recorded programs Whole Home provides more flexibility to the whole household with these benefits BEDROOM KIDS ROOM e Watch recorded shows in any room e Start watching in one room finish in another Record or delete shows from any room Record two shows at once while watching two shows from your Playlist OFFICE e Setyour DVR from any mobile phone tablet or computer GET YOUR NETWORK SET UP Networking your HD DVR HD Non DVR Receivers and or Clients enables them to share content This is typically done by a DIRECTV installer during your installation appointment To learn more about upgrade and eligibility requirements go to directv com wholehome To get a quick understanding of how recorded content is shared by your household skip to step 6 NOTE To access DIRECTV Whole Home DVR service functionality you need a DIRECTV HD DVR Receiv
45. D PROGRAM GUIDE MINI GUIDE If you are watching a show and want a quick look at what s on next press ENTER to display a one line mini Program Guide Use it for the channel you re currently watching or type in a new channel number to see whats airing next there Look for the channel or time you want using the Up Down Left amp Right arrows Press SELECT on the new show to go to that channel e I gt E m ER N e I gt Z E m Un Ro E EA O G Zu gt K Z IL NO Ol When you find a currently airing show in the Guide you want to watch press SELECT and the Receiver changes to that channel The Channel Banner briefly displays at the top of the screen with program title channel number date time and other information Select More Info for detailed program information and other options mmer 101 Soccer You can also press INFO to display the Channel Banner while watching a program Messages The Channel Banner also provides easy access to Messages the last four channels you watched Favorite Channels Closed Captioning Audio and Video options and Parental Controls Use the ARROW keys to highlight an option then press SELECT Pa J Select Messages to see your messages DIRECTV sends messages to you for important news Items or special promotions When you have new mail an envelope icon appears in the Channel Banner t s Lef L KS
46. DIRECTV at 1 800 DIRECTV for information on the possibility of and any costs for repair or replacement of out of warranty products ALL WARRANTIES IMPLIED BY LAW INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANT Y WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV Receiver DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV Receiver SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTV 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV TT a D O 34 TT 77 E a4 TT 2 TT 3 Lu Y nd gt C C 28 gt O Tf Qr QO ce NS Safeguard your DIRECTV System with the ultimate in professional technical service For a low monthly fee the DIRECTV PROTECTION PLAN covers the components of your en
47. EATURES TV APPS With DIRECTV s free TV Apps you can check your local weather get the latest sports scores track your NFL fantasy standings and discover trending shows all without missing a second of what you re watching on TV To enjoy TV Apps your DIRECTV HD DVR must be connected to the Internet See Appendix 4 Get ht AN Connected for instructions TV Apps include ScoreGuide See updated scores stats amp standings for all major sports including college conferences results e eech for games you missed and game schedules up to 7 days in advance ScoreGuide can also be launched while watching a sports channel like ESPN or MLB Network by pressing the RED button on your remote e Weather Get hourly weather updates and advisories the 10 day forecast and more for your local area Store up to 5 favorite cities for local conditions at a glance NFL COM Fantasy Football TV App Track standings scores and stats for your NFL fantasy team Plus NFL SUNDAY TICKET lets you tune to any game in progress from the app so you wont miss the live action e What s Hot See what s trending on DIRECTV in real time and discover new shows TT a D O a TT 77 E a4 TT 2 TT 3 Lu Y nd gt C C 28 gt O Tf Qr m Social Connect to social media right from your TV to see what your friends are watching and share your own favorites NI NS SPECIAL FEATURES DIRECTV TV
48. FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS TT a D O a TT 77 E a4 TT 2 TT 3 Lu oO nd gt C C 28 gt H O TT ae C 25 RB RB TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program and you want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found one line to give the program s name and a brief idea of what it does Copyright C year name of author This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at y
49. HDTV is 4 3 aspect ratio you may want to Crop or cut off the content at the left and right side of the screen while preserving the proportion of the picture that remains You can also Stretch the picture vertically or horizontally to fill up the screen Bar Color Select the Bar Color option to set the color of the bars displayed when you view programming in Letterbox or Pillar Box modes TV Ratio Set the aspect ratio that matches your TV Options are Standard 4 3 or Widescreen 16 9 EN E D O ad EN Y 9 ad LU E LU Q E Display Options TV Ratio ad gt C im 2 LU E C Sal o Display Options TV Resolutions m amp 18p Select the resolutions your TV can support so your Receiver can pass the proper signal To find the resolutions your TV supports check the User s Guide that came with your TV If you select a resolution your TV doesn t support the Receiver will reset the resolution after a few seconds Captioni Select Captioning to turn closed captioning ON or OFF and to select the font style size and color for the display of captions Display Options Captioning gs eus Clock Select Clock to set your time zone and whether you want the Receiver to show Daylight Savings time or not Display Options Clock t Select Audio to make a persistent change to your audio settings Audio options include Dd Language Language Select your preferred audio language i e Engli
50. If requested this information must be provided to your telephone company This equipment uses the following USOC Jack RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular Jack that is also compliant See installation instructions for details The REN Ringer Equivalence Number is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company The REN for this product is part of the product identifier that has the format US AAAEQ IXXXX The digits represented by are the REN without the decimal point e g 03 is a REN of 0 3 If this DIRECTV Receiver causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint w
51. KEY FEATURES Watch and manage recorded programming from any room Pause and rewind live or recorded TV from any room Access On Demand content TV Apps and other HD DVR features from any room e im gt E m E ET o m Z m z i U U lt E Genie Mini Client 99 GENIE HD DVR SHARE PROGRAMS BETWEEN ROOMS The Genie HD DVR can be configured two ways to share content across your home 1 As part of aWhole Home DVR network Genie enhances your current Whole Home setup When connected to other HD Receivers as the hub of your Whole Home DVR experience Genie allows you to stream recordings to four active rooms simultaneously up to three Whole Home Clients 2 Ina Client Server setup with Genie Minis DIRECTV Ready TVs or other RVU capable devices in your home RVU is a technology that allows you to connect certain TVs devices and DIRECTV Clients to your Genie HD DVR without adding a full featured DIRECTV Receiver Please see next page for details NOTE The Genie Receiver will work with any other DIRECTV HD DVRs HD Receivers and Clients that are compatible with Genie and Whole Home service so you can play pause rewind and delete recorded content that s on your Genie HD DVR from any room in the house However you will not be able to record content to the Genie from another HD DVR TT A D O a TT 77 E a4 TT 2 TT 3 Tf Br Y gt C C jm gt O TT ae
52. NOLOGY OR SERVICES ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY Some states or jurisdictions do not allow the exclusion or limitation of incidental consequential or special damages so the above limitations may not apply to you F Third Party Beneficiaries DIRECIV S LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS AS APPLICABLE YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND HEREBY TT a D O a TT 77 E a4 TT 2 TT 3 Lu oO nd gt C C 28 gt H O TT ae C C2 CO TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS G Additional Information Certain additional terms and information for the Software and certain third party software including the text of licenses applicable to any free open source and other similar software that may be included in the Software may be found in the DIRECTV website located at www directv com and the GNU website located at www gnu org H GNU GPL and Open Source Software Certain components of the Software may be subject to the GNU General Public Licence Version 2 June 1991 GPL free software licenses and other open source software licenses The foregoing components of the Software are not and may not be subject to the License Rest
53. OUR REMOTE CONTROL Your Remote e rd NEE 10 DIRECTV Genie Remote Control RC71 amp Above 10 DIRECTV Universal Remote Control RC65 amp Earlier 12 Power Button amp Mode SWC us ies cie tidal rbi add ak ra bla Paese b dad 12 Basic Button Controls on DIRECTV Remotes i2 a ota educi 12 DOS SING Age IK RENE EE ek 14 Checking Remote ue 16 WG TOON SG E 17 RU nt E 18 e I gt U m 2 a ED Z O lt D a 2 2 m lt o m 2 O E 2 O im oO YOUR REMOTE CONTROL DIRECTV GENIE REMOTE CONTROL RC71 amp ABOVE Introducing the DIRECTV Genie Remote Control The DIRECTV Genie Remote Control Model series RC71 and above with Radio Frequency RF technology offers improved functionality and a host of convenient benefits While the Genie Remote comes factory set to Infra Red IR Mode so it works with your earlier model Receivers You can easily change the settings on your DIRECTV Genie HR44 Receiver your Genie Mini C41 only and Genie Wireless Mini CA1W and above to take advantage of the many benefits of RF like SELECT e Improved command speed e Extended battery life up to a year e Reduced interference e No more line of sight operation which required that you point the Remote directly at the Receiver or client It even works through cabinet doors During the programming process the Genie Remote becomes paired with the DIRECTV Receiver you want
54. POM ee lt IONE El Segundo CA 90245 genle USER GUID DIRECTV GENIE amp HD DVRR When you see the ENERGY STAR label on your set top box it means that your set top box is ENERGY STAR qualified giving you the benefit of saving energy and helping our environment However ENERGY STAR labeled HD DVR set top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole Home DVR service All other ENERGY STAR labeled set top boxes when used in conjunction with a DIRECTV subscription meet ENERGY STAR criteria without requiring the consumer to take ENERGY STAR any additional steps WELCOME TO THE DIRECTV FAMILY Welcome Now that you re plugged in it s time to start enjoying access to over 285 including over 190 full time HD channels channels of live and On Demand TV programming satellite music and a huge selection of box office hits from DIRECTV CINEMA We ll take you step by step through everything from pushing the POWER button to searching for your favorite programs This User Guide applies to the DIRECTV HD DVR and the Genie HD DVR and Mini Clients Because this User Guide was designed to accommodate several models your Receiver its user interface and certain features may vary from what is shown here Online Manuals and Other Resources e Toview the most up to date manuals for DIRECTV Receivers and other equipment please visit www directv com manuals or go to www directv com and search
55. Progress Bar TT a D O 34 TT 77 E ad TT 2 TT 3 T nd nd gt C C 28 gt O TT ae QO oe CHAPTER 2 CHANNELS amp PROGRAM INFO Program Guide sesssesesssrsrersrorensrsesnnesenesusnsrsrerererernrnnnenenenennnnen 20 Dee E RN RR 30 Basile le 20 SEN 31 Esec Cainii MR Z SES TEEN 31 2 HDand E Ee TEE 21 gt Unsubseribeg Eugene 21 U EE EE 22 Interactive Channels ssssssee emen 27 A Filtering the Guide zac tenders ett bras 23 P EE M T NP NE 24 e Heu 29 i gt Channel Banner amp TV Options eeeeeeeseeeeeeee 26 Z EE Ee 26 4 IO EEO RNC e Aen EA 26 a EE 27 Qo Favorite Channele m mene ehen erre rns enis 2I y Eoc Ee eu ie e EE AJ et 28 3 xiu ae Eoque uem 28 PU Suter EE 29 gt K FIER TEA EEE A EUN DUST ONES E TT 30 3 SEET KE 30 EE Search amp Browse aaaea naa a a a L E E EEE LL EEE er tnc 30 s O Press the GUIDE button to display the onscreen Program Guide with up to 14 days of programming information Navigate in the Guide as follows e Use the ARROW buttons to move one cell at a time up down left right e Use the CHAN PAGE button to scroll up or down by page e Input a channel number to tune directly to it e Pressthe right ARROW button to scroll programming that s playing up to 14 days in the future on a particular channel Press INFO on any program to see its associated info screen which screen display
56. R20 HR34 HR44 or later or DIRECTV Plus DVR model R22 e A broadband Internet connection with a connection speed of 750 kbps or higher DSL or cable e Anetwork router with an open Ethernet port and or wireless capability Connection instructions vary based on the type of DIRECTV service you have Please see the appropriate sections that follow If you have Whole Home service e Professionally Installed DIRECTV CINEMA Connection Kit CCK Schedule a professional installation appointment at directv com getconnected e Wireless Self Installed DIRECTV CCK If you already connect to the Internet via WiFi you can order the wireless CCK at directv com or by calling 1 800 531 5000 and connect it yourself with the instructions provided with the equipment If you do not have Whole Home service e Wired The fastest most reliable connection Is a wired configuration Requires running an Ethernet cable from a network router to your DIRECTV HD DVR e Wireless This is the easiest method if you already connect to the Internet via WiFi However a wireless connection may be slower and less reliable than wired You can order the DIRECTV Wireless CCK from directv com or at 1 800 531 5000 For information for accounts without Whole Home service please see the Instructions on the pages that follow NOTE If you have the DIRECTV Genie HR44 Receiver the DIRECTV CINEMA Connection Kit is not required to connect to the Internet Please see page 165 l
57. RECTV for broadcast Your surround sound system may be out of sync or may be set up incorrectly Solution e Change the channel on your DIRECTV Receiver This may re sync the audio e Rewind the program for about 5 seconds then fast forward to live programming e Iry replacing or switching the cables between your surround sound system and your DIRECTV Receiver Refer to your surround sound system s manual for assistance TT a D O a TT 77 E a4 TT 2 TT O Lu d Y C C 28 gt H O TT ae C m co FREQUENTLY ASKED QUESTIONS If the issue continues reset your DIRECTV Receiver Press the RESET button behind the access panel door on the front of the DIRECTV Receiver You can also press MENU press SELECT Settings amp Help then Settings Select the Reset item from the left menu and follow the onscreen instructions Q Why is there no audio with picture You can see a picture from your DIRECTV Receiver but there is no sound Possible Causes A setting such as mute or volume may have changed on the Receiver or your TV The cables between your TV and the Receiver may not be connected properly or there may be a problem with an external stereo or surround sound system Verify that your surround sound system is working if applicable Your TV may not support the selected HD resolution from your Receiver Solution Verify that the MUTE button is not activated on your Remote Raise or l
58. RMAT button on the remote control cycles through all of the screen formats and resolutions See Appendix 5 for details 9 RESOLUTION INDICATORS Lights indicate the current resolution setting 480i is the old analog TV setting 480p is Enhanced Definition TV which is less than HD 720p is the first level of HDTV 1080p is the highest level of HDTV provided by the Receiver To get the best out of HD you should be using 720p or higher resolution for your HDTV 10 DOOR PANEL ACCESS CARD The access card slot RESET button and Receiver ID and model number are located behind the door panel o x o 0 P TT a D O a TT 77 E ad TT 2 TT 3 Tf Y nd gt C C 28 gt H O TT ae C s el AT IN ee n9 GALL m LL Emm anapi de IERI Your equipment may not look exactly like the model illustrated APPENDIX RECEIVER FRONT AND BACK PANELS 1 SATELLITE IN 1 Connect one line from your satellite dish here A Single Wire Multi Switch SWM connection if applicable is made to this satellite in port 2 SATELLITE IN 2 Connect the second line from your satellite dish here 3 S VIDEO OUT A Standard Definition video output 4 RCA Audio Video Jacks Standard Definition output You can use the entire row of RCA connectors yellow white and red to feed a VCR or DVD player burner 5 COMPONENT VIDEO OUT Use this block to connect up component video cables green blue red use t
59. Resolutions Mark or unmark the TV Resolutions to display the resolutions supported by your television TT a D O a TT 77 E a4 TT 2 TT O Lu Br Y gt C C 28 gt O TT ae C N ep APPENDIX 5 ABOUT HIGH DEFINITION SUPPORTED RESOLUTIONS The following table shows the resolutions that can be output from each type of connection Output Connection Available Resolutions HDMI 1080i 1080p 720p 480p Component Video YPbPr 1080i 720p 480i 480p S Video 4801 Video RCA Type Yellow 480i NOTE 720p 1080i and 1080p are HD formats 480i and 480p are not S Video and RCA outputs display all resolutions as 480i E E E m Z U A m Ze N APPENDIX 5 ABOUT HIGH DEFINITION WIDE SCREEN VS STANDARD FORMATS 4 3 TVs Showing 16 9 Programing A standard 4 3 TV is too narrow to a wide screen program To correct this choose Letterbox his format shrinks the 16 9 image until the entire width of the program fits on your TV Since the aspect ratio of the program is maintained the image is no longer tall enough to fill your screen so gray or black bars are seen at the top and bottom of the screen To change the bar color press MENU select Settings amp Help Settings and then Video Arrow right and down to the Bar Color field then scroll through the color options to select your desired bar color See your TV s owner s manual for information on the best color for your set
60. STS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU TT a D O a TT 77 E a4 TT 2 TT Tf ad nd C C 28 gt O Lu ae C wo el LIMITED 90 DAY WARRANTY WHAT IS EXCLUDED Your warranty does NOT cover Labor charges for installation or setup of the product Installation performance of or repair of audio video cabling telephone line or accessory attachments used with the product Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of DIRECTV Incidental or consequential damages resulting from the product SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU Any modifications or other changes to the product including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty Except in the case of hardware or software provided by DIRECTV installing software modifications hacks or utilizing service access or back doors will void this limited warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged
61. TO THESE TERMS YOU MAY NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER THESE TERMS ALSO APPLY TO ANY MODIFICATIONS UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED TO YOU A License Grant and Conditions DIRECTV grants you a non exclusive non transferable limited license to use the Software solely in executable code form and solely as integrated with incorporated into and in conjunction with the Receiver You must ensure that the copyright trademark and other protective notices contained in the Software are maintained and not altered or removed The Software is protected by copyright and other laws and international copyright and other treaties All title and intellectual property rights in and to the Software and all modifications updates enhancements and derivative works of the Software are owned exclusively by DIRECTV or its licensors and you agree to execute any document reasonably requested by DIRECTV to evidence such ownership rights Certain third party software used in connection with the Receiver may be made directly available to you by the providers thereof The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV Use of such Software is also subject to the terms of any applicable agreement between you and each such provider DIRECTV reserve
62. TT 77 E a4 TT 2 TT 3 Lu Y nd gt C C 28 gt H O TT ae QO NI ex INDEX hours viewing 97 passcode 93 94 179 rating limits 95 Spending 97 web videos 96 Password 92 93 166 Pay Per View 34 35 36 37 38 39 40 20 99 97 126 149 182 Phone 8 35 45 62 67 74 80 81 82 84 112 125 131 136 147 Phone Connection 112 149 Picture In Picture 29 102 103 Playlist 90 97 99 99 69 94 96 97 79 76 78 91 123 125 126 183 194 change order 54 filter 55 managing 55 mark and delete 54 open close all 55 options 54 sharing options 75 76 sort 54 Power 3 7 12 107 110 116 117 122 134 150 160 162 183 184 Power Outage 121 Power Saving 91 Power Surge 121 Press and Hold Buttons 183 Previous Channels 27 Product Information 8 148 Program Guide 13 20 21 22 23 24 25 2 34 39 48 50 60 61 85 96 118 120 125 1531 149 160 163 Program Info 26 Progress Bar 17 18 118 Protection Plan 10 101 103 107 110 Purchases 57 59 Q Queue 36 37 39 57 58 179 QuickTune 71 R RC71 Remote 10 14 RCA Connectors 155 156 162 Rear Panel 6 161 162 Reauthorize Your Receiver 109 110 Recordings 30 36 37 39 40 48 51 53 D0 01 00 07 00 Eh 7 5 PO 72 02 72 70 122 125 126 a series 50 a single show 48 changing a record option 48 50 defaults 59 from a
63. TV Genie HD DVR and Genie Minis GENIE HD DVR KEY FEATURES Record up to five programs simultaneously Genie HD DVR Store up to 200 hours of HD programming and 800 hours of SD total on the 1TB terabyte hard drive Actual recording capacity varies based on type of programming being recorded Record 3 different shows at once with one DVR e Watch two shows at the same time with Picture In Picture e View live or recorded programming in up to four different rooms simultaneously Genie Minis required NOTE Picture in Picture is only available on the TV connected Genie HD DVR directly to the Genie HD DVR TT a D O 34 TT 77 D ad TT 2 TT O Tf Y nd gt C C 28 gt H O Lu ae QO S NS GENIE HD DVR Picture In Picture DCH Genie lets you watch two programs on the same TV live or recorded at the same time While watching one program press the INFO button on your remote Select PIP The program you re currently watching moves into a smaller window on your screen The larger video is the active program and can be controlled by your remote To switch between programs press the DOWN ARROW To change the position of the smaller window press INFO on your remote Select PIP and choose a position from the options provided NOTE Picture in Picture is only available on the TV that is connected directly to the Genie HD DVR models HR34 HR44 and above GENIE MINI
64. Used to create enter passcodes in Parental Controls Indicates the scheduled PPV is set to purchase Program is currently downloading Indicates the program is will be broadcast in High Definition format Indicates program is ready to watch Indicates a Program is in the Queue All episodes of an ongoing programs are in the Queue Indicates a program is about to expire Indicates that the programs comes from DIRECTV CINEMA Indicates a recorded program is not available for viewing ACTIVATION OF PROGRAMMING SUBJECT TO CREDIT APPROVAL CREDIT CARD REQUIRED except in MA and PA Programming subject to change DIRECTV services not available outside the U S DIRECTV programming is available separately and independently of DIRECTV System hardware A valid programming subscription is required to operate DIRECTV System hardware Activate your DIRECTV programming today at 1 800 531 5000 2013 DIRECTV DIRECTV and the Cyclone Design logo DIRECTV Active DIRECTV INTERACTIVE DIRECTV PLUS GENIE HomePlug and the DIRECTV Plus DVR and DIRECTV HD DVR logos are trademarks of DIRECTV All other trademarks and service marks are the property of their respective owners This item incorporates copy protection technology that is protected by U S patents and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited Due to restrictions imposed by copyright holders certain programming may includ
65. Verify that your wireless phone jack transmits Caller ID information If not connect a standard phone cable to your Receiver or replace your wireless phone jack Q Why didn t a program tried to record show up in the My Playlist screen You wanted to record a program to watch later but it is not listed in your Playlist Possible Causes Someone else may have prevented the recording or erased the program after it recorded The recording may have been cancelled due to a conflict with another program with higher priority in the Prioritizer The program may have been blocked by Parental Locks You may have deleted a Series recording If you delete a Series by pressing RECORD on an episode in the Guide you cancel the entire series not just the highlighted episode e 7m E U m 2 00 2 a E u n I E E e Qo TI E 2 T N2 CG FREQUENTLY ASKED QUESTIONS Solution losee if the program was recorded then deleted press MENU select Recordings then Manage Recordings then in the left menu select History e Ifthe recording was cancelled due to a scheduling conflict you will need to record the program again and if necessary you will need to adjust the programming priority See the Manage Recordings Series Manager section in Chapter 4 for details e Check the Parental Locks on your Receiver and TV Adjust the content ratings if necessary Q wanted to record a program but got an er
66. X 4 GET CONNECTED For a Wireless Connection Create a wireless connection between your wireless router and your HR44 DIRECTV HD DVR As with a wired Internet connection you ll have access to thousands of free and premium On Demand titles TV Apps Pandora and other features and content available only with an Internet connection For HR44 HD DVR amp Later Receiver Models The DIRECTV9 Genie HR44 HD DVR has a built in wireless transceiver which will pair with your existing wireless router to connect to your home broadband WiFi service It eliminates the need for the external DIRECTV CINEMA Connection Kit CCK However if you do have a CCK already configured from a previous DIRECTV Receiver the Genie HR44 will automatically detect your network settings and connect to the Internet SWM 4 way coax splitter In addition to the Network Requirements outlined earlier in this Appendix you will need a wireless router set up and initialized for your home Internet service before you start the Internet connection sequence for your Genie HR44 HD DVR Get connected with the following steps Step 1 Be sure that your TV and DIRECTV Genie HR44 Receiver are on Step 2 Using the DIRECTV Genie Remote that came with your HR44 Receiver or the Universal Remote press MENU Step 3 Select Settings amp Help then Settings then Network Setup E U U m Z U e m Ze EL O ENT Select then the screen will displ
67. a E uda bad 110 hesutborize Your ReGelVBE E 110 Seele 111 SCIEN MOSSBEBS assy aet atu tiered ine a 111 Be PE Sei We ca RTT 112 Frequently Asked Questions cccccccceecceeeeeeeeeeeeeeeeeeeeeeeesaeees 113 e 7m E a u 2 00 2 a E u n I E E e Qo 3 E 2 T am O TROUBLESHOOTING TIPS RESET YOUR RECEIVER A simple reset of the DIRECTV9 HD DVR can solve many issues If you experience frozen audio or video or a blank screen or the Receiver won t respond to remote or front panel button commands try resetting your Receiver as follows DIGITAL e Press the red RESET button behind the access card panel door on the front of the your Receiver then wait a few minutes for Program Guide information to be acquired e Ifyou reset a Genie Mini and the problem persists try Reset Button resetting the Receiver e Ifthe problems persist try unplugging the power cord of the Your equipment may not look exactly like the model illustrated Receiver for 15 seconds then plug it in again REAUTHORIZE YOUR RECEIVER If your Receiver displayed the message 722 Service Expired try reauthorizing your Receiver On a computer go to directv com reauthorize log in to your account and follow the onscreen instructions You will need to be logged into your account on directv com to complete this process Running the System Test at the end of this section can also help you diagnose
68. am description details on a program s language violence and sexual content and age appropriate indicator LOCAL CHANNELS Your DIRECTV provided local channels can be found in the Guide from channel numbers 2 through 69 HD AND SD CHANNELS DIRECTV has a tremendous offering of HD channels and they are spread throughout the Guide They are identified by an HD look for HD after the program title in the Guide If you want to see only the HD version of a channel in the Guide go to E The Pack T 5 An inspired story of two teenage girls Heidi Chapter 6 Settings Display Preferences for instructions on atch ae ey een a aan horse with magical VE how to make that setting rowers over other horses In their country DISXD Inta the Frozen A byss Hn Thunderheads CH UNSU BSCRIBED CHANNELS CINEHD The Pack Eliminate Back Pa Best of the Best HD ESPH Food Tech Em Pawn Stars Channel e HOME Food Tech Pawn Stars Channels that are not part of your subscription package DIV The Kinks Moody Blues Byrds Youngbloo Em Bobby Vinton Her Unsubscribed i e I gt E m ER N e I gt Z E m Un Ro 4 EA O e Zu gt K Z TI are shown grayed out in the Guide You can customize your Guide to hide these channels See Chapter 6 Settings amp Help Favorite Channels for details Channel NO EL PROGRAM GUIDE 3D CHANNELS 3D channels are in the 100s series i
69. ange it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright
70. arch Feslt l E 43 TABLE OF CONTENTS CHAPTER 4 RECORDINGS Recording a Single SNOW EE Recording d Ser 185 paissia Watching and Deleting Your Recorded Shows d jj W Ree Dir EE Recording from Your Computer Phone or Tablet CHAPTER 5 EXTRAS amp SPECIAL FEATURES LS EN Special TE DIRECTV Whole Home DVR Service eese Genie HD DVR amp MIDI ivcivecicvincesuscecantencasssseienssaatmounenesemosiexans DIRECTV e CHAPTER 6 SETTINGS amp HELP S e cae AEE E ee ee N A A one ae enero ees Semen tes eee Parental Emtee Ehre Favorite Channels caciccitciciiecccesedeselccusssesasiexesuwicbearsadescdeaseincs CHAPTER 7 GENIE HD DVR Deme HD DYR eegen DIRECTV Genie Mini Back Panel Example CHAPTER 8 TROUBLESHOOTING amp FAGS TMOUDLESIOO UNG TIBS E Frequently Asked Questions eeeeeeesseeees CHAPTER 9 WARRANTY AND OTHER INFO Limited 90 Day Warranty esee DIRECTV PROTECTION PLAN FCC Customer Information eene TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS APPENDICES Appendix 1 Setup and Activation ccccscccssceeeeeeeeeeeeees 148 Appendix 2 Connections to TV amp Equipment 149 Appendix 3 Receiver Front and Back Panels 159 A
71. art of your programming package try resetting your Receiver by turning it off and unplugging it Wait 15 seconds then plug it back in and turn it on If the channel is not part of your programming package you can change your package online or call 1 800 531 5000 e 7m E a u 2 00 2 a E u n I E E e Qo TI E 2 T Finally try reauthorizing your Receiver On a computer go to directv com reauthorize and follow the onscreen instructions You will need to be logged into your account on directv com to complete this process EN N FREQUENTLY ASKED QUESTIONS Q Why does my Progress Bar freeze while acquiring Guide data data from satellite While the Acquiring Guide Data or Acquiring Data From Satellite message is on the screen progress freezes during download Possible Causes e This may be normal After five minutes the screensaver will display Press any key on the remote to see the progress bar again e This may happen if your satellite dish isn t adjusted properly Solution e l fsatellite data acquisition still does not move forward press the RESET button behind the access panel door on the front of the DIRECTV Receiver and wait for Program Guide information to be acquired Reset Button Q Why are my video and audio out of sync The audio track does not match the lip movements on the screen Possible Causes e Problem with how the program was produced or how it was sent to DI
72. ater or DIRECTV Plus DVR model R22 Other models may support DIRECTV Media Share in the future Your DIRECTV Receiver can be connected to your home network to show photos and play music and videos that you have saved on your personal computer You must have at least one personal computer running a media server e g TVersity Windows Media Player Intel Viiv in your network for this service to work For help on setting up Music amp Photos visit directv com mediashare Once your DVR is properly connected to the media server on your home network press MENU and select Extras then Music amp Photos The DIRECTV Media Share screen will display e Select Music to access music by Artist Album Song Playlists and Channel Your favorite music will play as you watch TV or view photos from your PC Once the desired songs are selected the songs information will display on the Progress bar My DIRECTV Search amp Browse Recordings Settings amp Help Media Share Enjoy yow medis collection rom ihe tomar of your couch VOIR MLISIC Zallii NMol landa MEDIA SHARE Music Hew would you ike 30 has your music mmm YOUR MUSIC YVAILIID DHUSTA MEDIA SHARE EXTRAS e Select Photos to go to the Photos submenu Select Browse to see several photos at once e The DVR controls on your remote allow you to stop play or skip through your music and photos Press ENTER on your remote to toggle among music p
73. ater in this Appendix for special instructions for connecting your Genie HR44 HD DVR Receiver to the Internet E U U m Zz U A m Ze For the most current information on connecting your Receiver to the Internet visit directv com getconnected O 99 APPENDIX 4 GET CONNECTED ACCOUNTS WITHOUT WHOLE HOME SERVI Direct Connection For a Wired Connection Step 1 Connect your DIRECTV HD DVR to your router Ethernet cable plugs Ethernet cable connects to an e Connect one end of your Ethernet cable to the Ethernet port on the back of your router unused port on into Receiver e Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR Step 2 Verify that you are connected e Press MENU on your DIRECTV Remote Select Settings amp Help the router e e Select Settings e Select Network Setup Choose Connect Now or Test Connection if you have connected previously Select Continue after successfully connecting to DIRECTV via the Internet See Figure AJ Figure B e Select Done to complete the setup process See Figure B If your DIRECTV HD DVR does not immediately recognize the network connection you will get the option to choose the connection method Choose Wired Follow the onscreen instructions TT a D O 34 TT 77 E a4 TT 2 TT O Lu Y Y gt C m 28 gt H O TT ae C IN O RB APPENDI
74. ay If supported by your WiFi router choose also known as WPS and the connection will complete otherwise go to Step 5a below for Manual Setup Option From the Setup screen select Your HR44 will detect wireless networks within range and list them on the screen This can take a few minutes Select the target network that displays in the list Use the RIGHT ARROW button and select Input your wireless router s password Use the RIGHT ARROW button and select The wireless connection between your wireless router and your DIRECTV9 HR44 HD DVR should now be active Select to complete the manual setup process Setup Wireless Connection E ILE perci pai To set up your wireless connection chose a method 1 Push Button Setup If your router supports Wi Fi Protected Setup WPS press SELECT on Push Button Setup 2 Manual Setup To manually enter your network name SSID and passphrase encryption key press SELECT on Manual Setup Push Button Setup Cancel Setup Wireless Connection 6 18p Wireless Networks Found 4 LI My Home 123 Main St Smith Farnily Jones Family Continue Enter Name Cancel APPENDIX 4 GET CONNECTED For HR34 HD DVR amp Earlier Receiver Models Oe to the Network Requirements previously outlined you Awireless adapter that uses an Ethernet port to connect to a media device preferably the Wireless DIRECTV CINEMA Wireless Adapter DVR Receiver Connection Kit
75. bile App requires Internet access and directv com login Internet connections may vary In rare instances scheduled recordings may not be recognized Visit directv com mobileapps for complete details Use of the DIRECTV mobile apps are licensed under DIRECTV s current End User License Agreement Use of the DIRECTV mobile apps are also subject to DIRECTV s privacy policy and other legal policies including DIRECTV s Customer Agreement for users who are DIRECTV customers Supported receivers H21 and above R22 and HR20 and above TT a D O a TT 77 E LC TT 2 TT 3 Lu Y nd gt C C 28 gt O TT c C oe NO CHAPTER 6 SETTINGS amp HELP ET EE 84 FW Se EE Rt 84 Ar e 84 2 0S o EE 88 Kee oeU EE 88 SE EE 89 EE 90 Vie e 91 CH mo ge d EE 91 8 SE 92 4 Parental Controls eebe 93 a SE 94 A RO e 94 d pul 4mni M 79 A Aea T EE ee 96 m Channel Elo EE 96 4 blo AT E EA AE AA 96 Z SV E E EE 97 2 TCT Feo EE TU Qo Favorite Channels DR 98 E HEU enormi tU NUR IER NUIT 99 E oo ce Press MENU select Settings amp Help then Settings to review or change your system settings These include audio options video format TV resolution network setup remote control setup and more My DIRECTV Search amp Browse Recordings Extras Select Info amp Test to display the System Info amp Test screen Select Run System Test to initiate a test of the tuners
76. by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AG IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU
77. by these modifications A product used for commercial or institutional purposes DIRECTV makes no warranty that the access connection will be a local not long distance phone call The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming show information Program Guide data and scheduling information MAKE SURE YOU KEEP Please keep your receipt or other document showing proof of acquisition Attach it to this User Guide see page 10 and keep both nearby Also keep the original box and packing material in case you need to return your product O a gt v m T O E ZU D gt A gt Z S O I m T Z ETT O 2 EC gt E Z BEFORE REQUESTING REPAIR SERVICES Please check the troubleshooting section of this Guide This may save you a call to DIRECTV Customer Care Co LIMITED 90 DAY WARRANTY TO GET WARRANTY SERVICE Warranty service will be provided by DIRECTV If you believe you need service for your Receiver contact DIRECTV at 1 800 DIRECTV A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return authorization number The representative will give you complete shipping details TO GET OUT OF WARRANTY SERVICES To obtain out of warranty service contact
78. change the resolution and format of your display and to change audio to an alternate language when available Select Change Resolution amp Format to change the display settings each press of SELECT toggles to the next available option The current settings are shown in gray text See Appendix 5 About High Definition for more information about screen resolution and format You may also select a language from the options listed Not all programs have alternate languages ADEN Select Parental to quickly lock or unlock your Receiver You can soccer E pes also customize your Parental Controls settings by selecting Parental Controls For more information on Parental Controls settings see the Parental Controls section in Chapter 6 Parental No 09 CHANNEL BANNER amp TV OPTIONS PICTURE IN PICTURE 7 Watch two programs live or recorded at the same time While watching one program press the INFO button on your remote Select PIP The program you re currently watching moves into a smaller window on your screen The larger video is the active program and can be controlled by your remote To switch between programs press the DOWN ARROW To change the position of the smaller window press INFO on your remote Select PIP and choose a position from the options provided NOTE The Picture in Picture feature is only available on the TV connecte
79. creen lets you Restart the Receiver reset to factory defaults or reset everything Restart Receiver is the same function as pressing the red reset button behind the access card door on the front of the Receiver This option does not affect your settings and scheduled recordings Reset Defaults erases all of your personal preference items such as Parental Controls Favorites language and scheduled recordings It restores the Receiver configuration to factory settings Reset Everything completely erases everything from system memory except for satellite dish settings and starts up like a new Receiver WARNING All your recordings will be erased from the hard drive NOTE If Parental Controls are locked you must enter your password to reset the Receiver TT a D O a TT 77 E a4 TT 2 TT Lu d nd gt C C 28 gt O Tf ae QO O NS To review or update your Parental Controls settings press MENU select Settings amp Help then Parental Controls You can also access Parental Controls by pressing INFO then selecting Parental then Parental Controls Parental Controls enable restrictions to be placed on programming as well as certain actions and requires a passcode to change the restrictions Whether you want to block access to mature content limit spending amounts or restrict the number of TV viewing hours you have total control for the whole household The system default is unlocked
80. d capacity new Dentist Tarese recordings will not be possible weert Dogpound Another way to manage your Playlist is to delete recordings you Double Date Mom no longer want res Delete Highlight a single show or a series indicated by a folder icon and press the RED button to delete it If you delete a folder all episodes of that series will be deleted Don t worry about pressing the RED button accidentally You will always see a confirmation message before you delete anything Note that HD programs take up more disk space than standard definition SD So you may want to record your favorite content in HD while recording other shows in SD to optimize your use of the available recording capacity TT a D O a TT 77 E ad T TT O Lu Y nd gt C C 28 gt H O TT ae C C1 O Once you have scheduled recordings you can find the status and history of those recordings by pressing MENU and selecting Recordings then Manage Recordings to see the following options To Do List Series Manager Queue History Purchases My DIRECTV Manual Record and Record Defaults These features are Search amp Browse Recordings described on the next few pages Extras Settings amp Help The To Do List displays recordings your DVR is scheduled to make in the future Icons next to the titles indicate whether the recording is a single event part of a series or an autorecord based on a person or keyw
81. d directly to a Genie HD DVR models HR34 HR44 and above e I gt U m ER N e I gt Z E m Un Ro U EA O e Zu gt E Z IL NS O The DIRECTV Menu is your main point of access to My DIRECTV Search amp Browse Recordings Extras and Settings amp Help Press MENU on your remote to see your options 3 Search amp Browse Recordings Extras Settings amp Help My DIRECTV gives you quick access to programs channels you watch frequently as well as recommended programs based on your past viewing history Use the ARROW keys to highlight a title you are Interested in then press SELECT for program information If you have a DIRECTV Genie HD DVR HR34 HR44 and above and have the Genie Recommends feature enabled you can also access the your Genie Recommends programming from the My DIRECTV screen For more information please see Chapter 3 Genie Recommends Recordings Extras My DIRECTV Settings amp Help The Search amp Browse screen lets you access Smart Search Movies On Demand TV Shows and Adults Only See Chapter 3 Search amp Browse for more information My DIRECTY em Search E Browse Extras Settings amp Help Recordings option provides access to the Playlist and Manage Recordings features For additional information see Chapter 4 Recordings Use the Extras option to access Messages the DIRECTV Active Channel TV Apps Pando
82. e See Your Internet Connection below WARNING Do not connect your Receiver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty YOUR INTERNET CONNECTION Connecting your DIRECTV Receiver to the Internet and your home network gives you access to the full range of DIRECTV features and content like e Thousands of free and premium On Demand titles some almost a month before they are available on Netflix and other streaming services e IVApps including ScoreGuide Weather Social TV and What s Hot e Pandora Music amp Photos YouTube and more The instructions for connecting to a network vary depending on whether you have Whole Home DVR Service or not Please see Appendix 4 for more information E U U m Z U A m Ze NOTE For the most current options benefits and instructions for connecting your Receiver to the Internet go to directv com getconnected RB kal APPENDIX 2 CONNECTIONS TO TV amp EQUIPMENT CONNECTIONS FOR AUXILIARY EQUIPMENT If you upgrade your TV or DIRECTV Receiver or add new equipment such as a surround sound system DVD player or burner you have various options for connecting your equipment All of the video and audio outputs on your Receiver offer good quality Pick a video and audio output from the following lists based on the connectors your Receiver and TV support they are listed in order with the highest quality options at
83. e 82 for more details DIRECTV MOBILE APPS DIRECTV VOICE SEARCH Discover content and control your entertainment experience on your smart phone using your voice Part of the DIRECTV for iPhone and the DIRECTV for Android Phone apps DIRECTV s voice activated search understands what you mean and finds what you re looking for Simply tell it what you want whether it s searching for a movie or show scheduling a recording sending Remote commands or other tasks For complete details downloads a list of compatible devices sold separately and instructions for DIRECTV Mobile Apps and the NFL SUNDAY TICKET mobile app please visit directv com mobileapps Visit directv com voice for a complete list of phones sold separately and operating system versions supported for the DIRECTV Voice feature NOTE Functionality varies by compatible device and location Only select networks corresponding to your package selection are available for live streaming and may vary by location and device Additional charges may apply In home live streaming feature requires home based Wi Fi connection and Internet connected HD DVR Out of home viewing requires high speed internet connection All functions and programming subject to change at any time Data charges may apply Certain remote mobile device control functions require a standard DIRECTV remote Tablet remote control functionality requires a home WiFi connection The mo
84. e Remote will control the DIRECTV Receiver e lfyouare trying to operate a device other than the DIRECTV DVR that you have programmed the Remote to control make sure you first slide the MODE switch to the mode that is programmed for that device AV1 or AV2 The indicator light for the component you re trying to control should light up when you press a valid key for that component If it doesn t make sure the MODE switch is in the correct position Remote Battery Compartment N For All Remote Controls e I E U u 2 00 2 D a E u Ze I E E e Qo u 2 T e Check the batteries in the Remote They may be weak dead or installed incorrectly Iry replacing batteries e lfyoure entering a channel number that is less than four digits long the Receiver might wait two seconds before tuning to GEN Wu FREQUENTLY ASKED QUESTIONS the channel Press ENTER after entering a channel number to tune immediately e Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control See Chapter 6 Settings amp Help Settings Remote Control for instructions on how to program your remote to control other devices e lf the indicator lights on the remote control start flashing the batteries in the remote control are running low and should be replaced soon You may also see an onscreen message that the batteries are low Note that when you replace the batteries you sh
85. e content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the Receiver Please contact the manufacturer of such equipment for additional information THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO 1 ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD AVC VIDEO AND OR ii DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM IT Q D O ad TT 77 D a4 TT 2 TT O LU a4 ad C C jm gt H O LU E C V 5GENIEHRA4HR34HR2X26NOV2013 CO el TV INPUT Changes the source the piece of equipment whose signal is displayed on your TV equipment MODE SWITCH Changes remote to control other H f for example a DVD Player DIRECTV amp TV POWER ON Turns your DIRECTV Receiver and TV together on or off ke TV INPUT Cc d SUR ous ADVANCE Jumps ahead 30 seconds Hold down to jump forward to the end POWER Turns on off whichever equipment the MODE switch is set to FORMAT Cycles through screen formats crop stretch pillar box
86. e for purchase as well as thousands of movies and TV shows that can be downloaded to your Receiver at no extra charge Browse the listings by category such as Movies Kids amp Family TV Series etc On Demand titles will download to your DIRECTV Receiver over the Internet DIRECTV CINEMA DIRECTV ON DEMAND b d Over 7 000 shows and movies at DIRECTV no extra ch arge ON DEMAND NV LI aie A SI gd EK a L J L LT KE A STUDY IN P BROOMFIDERS Watch Now Watch Now MOVIES ON DEMAND AND PAY PER VIEW VIEWER G TIP You can also check out your favorite programmer s home page for previews and missed episodes Simply add a 1 in front of the regular DIRECTV channel number For example A amp E is on channel 265 The homepage is channel 1265 RECORDING FROM MOVIES OR ON DEMAND When your HD DVR is connected to the Internet you get the most out of your DIRECTV service with the broadest selection possible Movies to choose from You can record from both Movies and On Demand However if your HD DVR is not connected to the Internet you can still record from Movies DIRECTV CINEMA When your Receiver is NOT connected to the Internet To record a program highlight a title and press the orange REC Record button on your remote For Pay Per View and On Demand programs an orange Q next to the title indicates it s been scheduled Regular broadcast programs an orange R icon
87. e it detects the Genie ees DIRECTVIHD HD DVR it will prompt you to enter a PIN On your DIRECTV HD DVR press MENU then select Settings amp Help then Settings Select Whole Home from the left menu then select Manage Clients Note the PIN shown on the Manage Clients screen and do not exit the screen On the Client enter the PIN you received from the Genie HD DVR using the remote Select Done on the confirmation screen The Create a Location screen displays You may add a new location or replace a location Select the appropriate option and follow the onscreen instructions Dinge kl wang Once the location has been set up you have a choice of copying settings from another location or accepting the DIRECTV defaults The following settings are copied from a server or Client to another Client and other DIRECTV Ready Clients do a search on the DIRECTV online Answer Center at http support directv com or call 1 800 531 5000 TT a D O a TT 77 E a4 TT 2 TT O Lu Y nd C C 28 gt H O TT ae C e Parental Control Settings e Favorite Channels NOTE The settings from any Client can also be copied to the Genie HD DVR Display Settings e Clock NOTE For more information on setting up adding and moving Genie Minis e Language n Sound Effects O DIRECTV GENIE MINI BACK PANEL EXAMPLE DIRECTV Genie Mini C41 C31 C41W and above Your equipment may not look exactly
88. e power strips have energy saving ports that only operate when a device is plugged in and powered on To Check the Remote e Press the power button on the front panel If your device turns on the issue is with the Remote e Forthe Universal Remote make sure the MODE switch is in the left most position DIRECTV Mode and press PWR power key or press POWER button on the front panel of the Receiver On the Genie Remote this step is not necessary See the next bullet for more info e Make sure remote batteries have sufficient charge For the Universal Remote the green light should be solid green when you press its PWR button If the light blinks several times slowly replace the batteries If there is no light make sure batteries are inserted with the positive and negative ends in the proper positions Otherwise replace batteries For the Genie Remote a low battery indicator is displayed on your Receiver when the batteries need to be replaced e Make sure nothing is blocking the IR sensor on the Receiver Remote must be pointed at Receiver unless it is capable of RF as is the case with the Genie Remote and has been set up as RF see a message on my TV screen that says Please Call Customer Service x721 What s going on Possible Causes Thechannel youre trying to watch may not be included in your programming package e Your DIRECTV Receiver may not have the programming information for this channel Solutions e Ifthe channel is p
89. eans either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of S
90. ection 1 above provided that you also meet all of these conditions al You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement O s gt m T O gt ZU D gt A lt gt Z S O I m T Z ETT O 2 K gt E Z RB 23 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this
91. ector you end up using may be determined by the equipment you are connecting to For example your home theater system may support only the Digital Audio Out Optical connector The red and white RCA audio out connectors are so common it is possible you may have one of these cables already However these cables provide an analog signal so you will be missing out on the benefits of digital quality sound RCA Audio Digital Coax Digital Optical HDMI Cable We vU T Jee nt TEE APPEND In addition to your TV you may wish to connect other devices such as a BluRay Player DVD burner or even a second IV to your DIRECTV Receiver For the best quality picture it IS recommended you do not use a pass through connection from your TV or other equipment as an input to a DVD burner Instead use an available connection from your DIRECTV Receiver For example if you use the HDMI connection on your DIRECTV Receiver to connect to your TV you can use the Component Video Composite Video RCA or S Video Out to connect to your DVD burner or second TV DVD Player ooo s Television APPENDIX 5 REC Front Panel Example The buttons on the front panel perform the same functions as like named buttons on the Remote You can use the front panel buttons at any time but they are especially useful if you misplace your Remote or the batteries die DIRECTV HD DVR moig Lo Your equipment
92. ed to copy the source along with the object code LN RB NS TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program Is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 9 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this Licen
93. elect Record Once or Record Series e lfyourrecording requested from a Non DVR Receiver conflicts with other recordings already scheduled on the target DVR a message will display stating that your program cannot be recorded m A E E 7 Qo Ze U m O E E TI m gt m E m Ze N N DIRECTV WHOLE HOME DVR SERVICE e Recordings can be deleted from any connected Receiver or Client that has been set up to Allow Deletion However to E check the status of scheduled recordings on the To Do List or a to change the priority of a series you ve scheduled to record Hop Bai eel rem go to the HD DVR press MENU and select Recordings then Manage Recordings for options us Louie T News Total Dentists larese 4 U e Ek i ch A AH 6 Watch Recorded Programs Bully Tue BI 11 30p 248 FXHD By networking your devices the recordings from all the HD DVRs ORE DRE CUI T Ea TA RN in your household are combined into a shared Playlist The Heckler Cop Movie m shared Playlist is accessible by all networked Receivers and en Se Clients including non DVRs To access the Playlist press the LIST button on the remote control or press MENU then select Recordings then Playlist Highlight a show and press SELECT to play If you ve already watched part of the show in another room you can select Resume to pick up where you left off You can use any of the DVR control buttons such as PAUSE FFWD ADVANCE etc while watch
94. er models HR20 HR23 with DECA HR24 HR34 HR44 an additional Whole Home capable Receiver models H21 with DECA H24 H23 with DECA R22 with DECA HR20 HR23 with DECA H25 HR24 HR34 HR44 or Client DIRECTV C31 C41 C41W or other brand DIRECTV Ready Client for each TV a SWIM network HD Access DVR service and DIRECTV Whole Home DVR service There is a limit of one remote viewing per DVR at a time For Whole Home DVR to function your Receivers should never have an Ethernet cable connected unless it is connected to a DECA H24 H25 HR24 HR34 and HR44 Receivers should never have a DECA installed TT a D O 34 TT 77 E a4 TT 2 TT 3 Tf Br Y gt C QO 28 gt H O Lu ae C t DA After your system is set up see the following steps to personalize your Whole Home experience and take advantage of its many great features and functionality Welcome to Whole Home DVR 618p e Ri CL Once DIRECTV Whole Home DVR service is activated on your account press the LIST button on your Remote The service confirmation message at right will display Select Continue N m Create a Location Name Nan Now give each Receiver or Client a name We refer to this as Location The name must be 14 characters or less and should be easy to remember or associate with its location such as Living Room You must be at the Receiver or Client to assign its name Living Room To change a Location Name press MENU
95. es clips and video extras Information about Sports subscriptions special offers trailers and more PANDORA CH Pandora My Stations Pandora is personalized Internet radio designed to help you GG discover new music you ll love mixed in with music you already My Stations know To use Pandora your Receiver must be connected to the Internet and you must have a Pandora account set up online To access Pandora press MENU on your remote Select Extras then Pandora WITZE Rhyme Man Radio You can listen to various stations and create edit and personalize Miura ues stor wang Radio stations The Thursdays Radia To listen to Pandora while watching a program While listening to Pandora press EXIT on your remote and select Yes Play Pandora to display video onscreen Your remote buttons now control your music To switch to video control press ENTER on your remote to change programs To exit Pandora and go back to TV press EXIT and select No Stop Pandora TT a D O 34 TT 77 E a4 TT 2 TT O Lu oO nd gt C m 28 gt H O TT ae C O 09 EXTRAS YOUTUBE Watch millions of Internet videos on your TV If your DIRECTV HD DVR is connected to the Internet you can search for and watch YouTube content on your TV See Appendix A for connection instructions If you re already connected follow these simple steps 1 Press MENU on your remote and select Extras then select YouTube
96. for use only under the terms of this license agreement DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you Except as stated above this license agreement does not grant to you any intellectual property rights in the Software D Termination These Terms are effective until terminated You may terminate these Terms by returning the Receiver to DIRECTV or your supplier These Terms will terminate automatically without notice if you fail to comply with these Terms or any other agreement between you and DIRECTV Upon termination you must return the Receiver to DIRECTV or your supplier E Disclaimer THE SOFTWARE IS TO THE EXTENT PERMITTED BY LAW SUPPLIED AS IS NEITHER DIRECTV NOR ANY OF ITS LICENSORS EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY OR REPRESENTATION ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT INDIRECT CONSEQUENTIAL SPECIAL PUNITIVE OR INCIDENTAL DAMAGE INCLUDING LOSS OF PROFITS LOST SAVINGS LOSS OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS TECH
97. from all Receivers or just those on the local Receiver MANAGING MY PLAYLIST e Your DVR has a lot of recording space but it is possible to fill up E the hard drive if you record regularly A quick way to check how SC The Pack U much space you have available is the Disk Space Bar aa a Press SELECT to open this group ER Disk Space Bar iN The Disk Space bar is at the bottom of your Playlist It shows the route 7 New 7 Total i approximate amount of space available on your disk at any given Dentist Tarese time Bully Tue 8 17 11 30p 248 FXHD Dogpound The Disk Space bar shows programs you have designated Keep Double Date Mom Until Delete in dark blue programs subject to expiration or hierar shee automatic deletion in light blue and the remaining unused disk space that is available for recording in black SONICHOO2ZdM m HEEHM 39 Free When your disk is full the oldest programs viewed or not are automatically deleted to make room for new ones Ol O1 PLAYLIST Keep BE If you have a program you would like to prevent from being oR Ina KACK automatically deleted when your disk is full highlight the show aa Press SELECT to open this group you want to keep and press ENTER on your remote A blue K icon Aia will appear next to the program title indicating it will be kept until you delete it You may be tempted to make all of your recordings Lee 7 New 7 Total Keep Until Delete but if your hard drive reache
98. gt E Z RB Wu TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovision which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is a Subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License TT a 3 O 34 TT 77 D ad TT 2 TT 3 Tf Y nd C C 28 gt O TT ae C ems SN O APPENDICES Appendix 1 Setup and Activation eeseeeesssseees 148 time T 148 Activate Your DIRECTV SIBPVID diiucdiensesiasiduiadeic udo Are 148 Appendix 2 Connections to TV amp Equipment 149 rour Fhone CONNEC HOI RR 149 Your langue 149 Connections For Auxiliary EQUIPMENT i 5 2 cu oobis ira nap indisi 150 zB direi eire E NIENTE a I iar LONE EE 135 e Eet Side RO E oe Emenee T Rarer EA C nnecHons to Other e e E 158 Appendix 3 Receiver Front and Back Panels 159 Appendix 4 Get Connected AN 163 Accounts Without Whole Home Service nsise 164 Appendix 5 About High Def
99. gt E Z IL O N2 CG PROGRAM GUIDE GUIDE OPTIONS From the Program Guide press the DASH key to display the Guide Options menu Guide Options Sort programs by category Sort programs by category Jump to a date amp time Change favorites list Select Sort programs by category then select a category to see a HEAR list of shows in chronological order that match your sort criteria Jump to a date amp time Select Jump to a date amp time to quickly go to a future date and time in the Guide Change favorites list By default your Program Guide displays all channels offered by DIRECTV some of which may not be in your programming package Change favorites list allows you to toggle the channels displayed in your Guide among the following All Channels Channels Get channels you subscribe to or a custom list of channels you have defined The Edit Settings option allows you to modify the channels in your custom list See Chapter 6 Settings amp Help Favorite Channels for details Pay Per View Select Pay Per View then select a program type The Receiver will search for featured movies sports or events that are available for rent from DIRECTV s vast Pay Per View offerings More programs are available through the Movies On Demand TV Shows and Adults Only destinations See Chapter 3 TT a D O a TT 77 E a4 TT 2 TT O Lu d Y gt C C 28 gt H O Tf Qr m NS
100. had a recording conflict with a higher priority program o Someone may have manually ended the recording Solution e Try setting the end time of the recording in the Record Options so the recording ends one or two minutes later or more if necessary You may be able to record the same program again later in the week Check the Program Guide for additional showings For sporting events you may want to extend the recording stop time 15 minutes or more to protect against overtime games If you had a priority conflict try adjusting your start and end times You may need to choose a different time slot to record a program if the conflict continues Q Why was a program recorded displayed in the My Playlist screen but deleted before could watch it Your recording s were deleted before you had a chance to view them Possible Causes Someone else manually deleted the program he hard drive on your DVR is full The program may not have recorded e 7m E a u 2 00 2 a E u n I E E e Qo TI E 2 T e The Receiver may have deleted older recordings to make room for newer ones NS Ol FREQUENTLY ASKED QUESTIONS You exceeded the allotted purchase or viewing time on a Pay Per View movie or event e Bad weather may have caused a loss in signal Your Receiver will automatically delete these incomplete programs Solution Delete some of the content on your DVR to make room for ne
101. hat system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice O s gt VG m T O gt ZU D gt A lt gt Z S O I m T Z ETT O 2 K gt E Z RB Se TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published
102. he white and red RCA connectors below it for analog audio out These connectors provide an HD picture but do not support 1080p or 3D 6 DIGITAL AUDIO OUT COAXIAL Use this digital audio connection for sound 7 DIGITAL AUDIO OUT OPTICAL Use this digital audio connection for sound 8 HDMI Use this combination digital video and audio connector for the best picture quality This is the recommended connector for HD TV 9 ETHERNET Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to the Ethernet port 10 USB For future use USB 2 0 Host FRONT REAR EACH 5V 500m4A 11 SATA Use this connector to add an external hard drive to your Receiver 12 PHONE JACK Connect your phone line here to enable Pay Per View purchasing and Caller ID if your phone service package includes it 13 POWER Your Receiver must be plugged in at all times to function properly 14 IR RECEIVE Connect an IR infrared extender or repeater here when your Receiver is in a cabinet or otherwise not visible to your remote control TT a D O a TT 77 E ad TT 2 TT Lu d nd gt C C 28 gt H O Tf ae C O NS APPENDIX 4 GET CONNECTED Connecting your HD DVR to the Internet means getting access to thousands of titles and shows across the entire DIRECTV library To connect your DIRECTV HD DVR to your home network you will need e A DIRECTV HD DVR model H
103. hine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable TT a D O a TT 77 E a4 TT 2 TT 3 Lu Y nd gt C C 28 gt H O TT ae C If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compell
104. hotos and video control modes Pressing the STOP button while in music control mode stops the music from playing and the audio from the current channel is then heard Pressing the STOP button while in photo control mode stops the display of photos and displays the video from the current channel TT a D O a TT 77 E a4 TT 2 TT O Lu Y nd gt C m 28 gt O TT c C O Cr Sin Depending on your phone company the Caller ID option may be Papers labeled in the format Telco Caller ID where Telco is your phone Search 8 Browse Recordings companys name or it may appear in the Extras option when ee YOU Press MENU E KZ To set up your Receiver to display an onscreen notice whenever you receive a call press MENU and select Caller ID then select Turn on Notices This will toggle the option to now read Turn off Notices Caller ID Note In some areas you must press MENU then select Extras then select Caller ID then Turn on Notices or Turn off Notices You can review your 25 most recent calls in the call log at any time To see your call log press MENU select Caller ID then select Call Log Highlight and select a name to delete that listing from your log Note In some areas you must press MENU then select Extras then select Caller ID then Call Log EXTRAS SHOWROOM Showroom offers you DIRECTV content such as Instructional videos behind the scen
105. ing your recorded show NOTE Only two locations can access a recorded program at the same time the HD DVR on which the program was recorded and one other location If a third location tries to playback a recording a message will display explaining that You can limit access to programs with Parental Controls i the program is not available See Parental Controls in Chapter 6 for details Your Parental Control settings restrict access to both recorded and live programs Parental controls must be set at each Receiver To delete a program from your Playlist use the arrow keys to highlight the desired show and press the RED button You ll then be asked to confirm the deletion TT a D O a TT 77 E a4 TT 2 TT O Lu oO nd gt C C 28 gt H O TT ae C N 09 The DIRECTV Genie family of HD DVRs and Clients delivers the most advanced versatile and cost effective HD experience from DIRECTV The Genie HD DVR HR34 HR44 and above together with the Genie Minis wired and wireless and or DIRECTV Ready TVs can serve your entire home and allows you the flexibility to watch TV however and wherever you choose Genie Enhances Your Whole Home Setup Adding a Genie HD DVR to your Whole Home network will extend its features and functionality When connected to other HD Receivers as the main Receiver of your Whole Home network the Genie HD DVR can stream recordings to four active rooms simultane
106. ings based on the start and stop times the content partners provide give us for the Program Guide DIRECTV I N 6 9 If you are watching while recording and you think your show might go into the next time slot press INFO on the remote then select More Info and Recording from the onscreen choices to see _ the recording options for that show Once there you can change SCH d WT the stop time or any other option To save your changes select goe Save Changes Football 6 18p If your show is set to record in the future it will appear in the ui Disk Full Guide or To Do list Press INFO to display the Info screen To op Se change a recording option for that one show select Episode Options and choose whichever option or options you want to change If you want to change a recording option for every show Stop 6 Delete in the series select Series Options and then choose the options you want to change If you press the RECORD button a second time on a single show like a movie an onscreen message will appear with the following options e Keep Recording e Change Recording k Now Recording Soccer This episode is already recording What would you like to do e Stop Recording cancels the recording Keep Recording Change Recording Options Record Entire Series If the show you are currently watching is a series and not a single event like a movie simply press the RECORD button
107. inition ss sssssssssesssessnnnsennnssnnnensnnnne 169 Screen Format amp Resolution sesssiieeeesssriierssrrrirresrrrirrresrrrin 169 SUN eier en EE 171 Wide Screen vs Standard Formats ccccccccccceeeececeeeeee ee eeeees de gt E E m Z U A m Ze RB APPENDIX 1 SETUP AND ACTIVATION GUIDED SETUP If your Receiver was not professionally installed or you have had to reset your Receiver for any reason you will need to follow the guided setup screens before starting DIRECTV service 1 For the Universal Remote make sure the MODE switch at the top of the Remote is set to DIRECTV which is the far left position 2 Press ON The DIRECTV Receiver will turn on Make sure your TV is also turned on 3 The first screen will allow you to select a language Using the arrow keys on the remote control move to the language you prefer and press SELECT 4 Follow the onscreen instructions After these setup procedures are complete you ll see a message onscreen that says Acquiring Satellite Info as the Receiver gathers information from the satellite for the onscreen Program Guide Next you ll be given the opportunity to program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and you ll be ready to watch in no time ACTIVATE YOUR DIRECTV SERVICE Once all the setup processes are complete all that s left to do is activate your DIRECTV service Be
108. ippers 287 AUD AUDIENCE You can also learn all about DIRECTV Everywhere the mobile app that brings the DIRECTV viewing experience to your phone or tablet Please see Chapter 5 Extras amp Special Features DIRECTV Mobile Apps NOTE Requires Internet access via mobile device and directv com login Remote connections may vary In rare instances scheduled recordings may not be recognized Only available on certain receivers TT a B O a TT 77 E a4 TT 2 TT 3 Tf Br nd gt C C jm gt O TT ae C lon NS CHAPTER 5 EXTRAS amp SPECIAL FEATURES age c RUE TUER E III AE A A EE E N A 64 BEE EE 64 e DIRECTV Acte e EE 64 L XUI ere EE ee m 65 p UD WEE 67 a EEN 68 PU Se 68 UI MO e gees 69 i TI Special EE 70 AX DIRECTV Double lay e 70 a GameSearch E 71 gt CRMC Ate Eed 71 3 Ur o o mec LEE 72 A DIRECTV Whole Home DVR Service eeseees 74 E Gat Yol NawWor OBI LB s ngt el 74 e Genie HD DVR amp Mini eeeseeeeeseeeeeeee enne nnns 79 P DIRECTV Mobile ADDS inii pedir eie hi ab nM edu LEBER BE RAE 80 E Key Deets S 2 0 scciscauidesceriwilsiicoddmenensaiawemceieen 80 i oce csi 2c TP 81 a DIRECTV A DISSERT ontneutsmiriqiebivenimetimkrdR hte Erik 82 ED on O 99 Use the Extras option to access Messages the DIRECTV Active channel TV Apps Music amp Photos Pandora and if you
109. is an example using a IV that has component video connectors as the best video Input Note A Component Video connection will not provide a 1080p picture nor 3D TV Component Video requires a separate audio connection Component Video n rer mpn I n I Hat DED i i s gt O LU as O CR O1 N This connection does not provide an HD picture Television Example TV with RCA Connectors Here is an example of a TV that has an S Video connector as the best video input Not all Receivers have an S Video connector S Video requires a separate audio connection S Video Cable ooo o ap 9 090 G C esl APPEND This connection does not provide an HD picture Television Example TV with RCA Connectors Here is an example of a TV that has RCA connectors as the best video input RCA cables are often bundled as a three way cable with one video and two audio connections You can also purchase a single connection RCA video cable and a separate cable for audio RCA Video ets and Audio IN e Bee 8 eo a m s Television Of all the video connections only HDMI provides an audio signal with the video The other connections all require a separate audio cable Of these your best quality signal will be from the Digital Audio Out Optical connector followed by the Digital Coax connector followed by the RCA Audio Out connector The conn
110. ist screen press the ENTER button to display Playlist Options Playlist Options Mark programs to delete Sort programs hy category Mark Programs to Delete Change order of Playlist Open Close All Select Mark programs to delete if you want to delete two or more programs at once Sort Programs by Category Select Sort programs by category and then select Movies Sports News Kids etc to filter the playlist as desired This option will help you find what you want faster once you start to record a lot of programs This is just a temporary filter for your list so just press the left arrow or BACK to see your full Playlist again Change Order of Playlist Select Change order of Playlist to rearrange the order of your recorded shows You can sort by date with the newest at the top the factory default setting the oldest at the top or alphabetically in ascending A to Z or descending order Z to AJ TT a D O 34 TT 77 E a4 TT 2 TT O Lu Y nd gt C m 28 gt H O TT ae QO Ol D PLAYLIST Open Close All The series episodes you have recorded are grouped in folders in your Playlist Select Open Close All to open all of your folders so you can see each episode without having to select each series individually You can also use this option to close them all Filter by Playlist If you are set up on a Whole Home DVR or Genie network this option lets you select whether to see all available titles
111. it to work with However you can easily pair it with a different DIRECTV Receiver Genie Mini or other DIRECTV Ready client anytime See next page for RF Mode and programming instructions for the complete button layout of the Genie Remote go to the back cover of this manual NOTE If you have upgraded to the latest DIRECTV Genie Receiver HR44 and above and Mini Client C41 C41W and above the Genie Remote is not required you can still use the previous generation Universal Remote Control to operate your devices CN E s TT a D O a TT 77 E a4 TT 2 TT O Tf Y nd gt C C 28 gt H O Tf Qr C el YOUR REMOTE CONTROL Programming Your Genie Remote 1 Make sure your TV is turned on 2 Make sure the TV to which you want to program your Genie Remote is turned on 3 Press MENU on the Remote then select Settings amp Help from the left menu Select Settings from the Settings amp Help screen Select Remote Control from the left menu Select IR RF Setup Use the arrow keys to select IR or RF depending on which Receiver you wish to pair the remote with then arrow to select Continue SE ee Ue m Soins 8 Follow the onscreen instructions For instructions on how to program your remote to an DIRECTV Ready Television please visit directv com rvu If you have set your Genie Remote to RF mode and wish to reset it to IR mode repeat the above steps to 6 choose IR and
112. ith the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to O s E v m T O gt ZU D gt A lt gt Z S O I m 2 Z ETT O 2 K gt E Z Co FCC CUSTOMER INFORMATION maintain uninterrupted service Connection to party line service Is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If trouble is experienced with this unit for repair or warranty information please contact DIRECTV Customer Care at the address and phone number listed below If the equipment is causing harm to the network the telephone company may request that you disconnect the equipment until the problem is resolved DIRECTV 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your alarm company telephone company or a qualified installer DO NOT DISASSEMBLE THIS EQUIPMENT It does not contain any user serviceable components We recommend the insta
113. ith your existing EE A Receivers HR34 and earlier and DIRECTV Clients C31 and earlier Mo ewe DIRECTE TT a D O 34 TT 77 E a4 TT 2 TT 3 Lu oO Y C C 28 gt O TT ae C NO YOUR REMOTE CONTROL BASIC BUTTON CONTROLS ON DIRECTV RE The navigation and destination keys below are common to all models of DIRECTV Remotes MENU Evokes the main menu for access to all features in your DIRECTV System INFO Displays the Channel Banner where you can get information about your current program GUIDE Accesses the Program Guide SELECT INFO LIST Accesses the Playlist screen EXIT Dismisses any menu screen box and returns you to your current programming ARROW Keys amp SELECT Navigate through any menu screen or dialog box BACK Left ARROW Key Returns you to your previous location SCREEN HINT BUTTONS Both Remotes feature special buttons that offer shortcuts within the DIRECTV interface These buttons coincide with graphical screen hint icons that display at the bottom left of your screen The buttons include the DASH ENTER and RED buttons on both the Genie and Universal Remotes and the ACTIVE GREEN YELLOW and BLUE buttons on the Universal Remote only Examples of the screen hints and their functionality are included in this chapter and throughout this User Guide e 7m gt U Hu 2 a ED E Q lt O a zu 2 TT K D TI Q
114. lation and that nothing is on top of the Receiver e Wait 30 seconds for internal circuits to reset then turn Receiver back on e Consider using a line conditioner or surge protector e Consultan electrician if the problem is frequent or severe especially if other household appliances or electronics are affected lf parental limits are active turn your DIRECTV Receiver on again and enter your parental lock code when prompted Q Why does my DIRECTV DVR turn on or change channels unexpectedly Your Receiver changes to a different channel without a Remote command Possible Causes A scheduled recording may be about to begin so the Receiver is changing channels to record the show as requested Your TV s timer may have been activated e 7m E a u 2 00 2 a E u n I E E e Qo TI E 2 T ch NO FREQUENTLY ASKED QUESTIONS Solution e Check your To Do List to see if there are other scheduled recordings Press MENU select Recordings then Manage Recordings then To Do list Check your TV owner s manual to turn off the TV s timer Q Why is my screen blank There is no viewable video or image on the screen Screen could be black blue grey or seem like the TV is off Possible Causes e Your TV and or your Receiver are not powered on e Your Receiver may be hooked up to the TV incorrectly You may be on the wrong video source for your DIRECTV Receiver o You may be tuned
115. ler at 1 800 531 5000 to relocate your dish e 7m E U m 2 00 2 a E u n I O E E e Qo TI 2 T e Ifyour signal strength is lower than 70 60 or lower on HD Receivers in good weather contact a professional installer to realign your dish or call DIRECTV at 1 800 531 5000 BS CG FREQUENTLY ASKED QUESTIONS Q Why is my screen blue black gray or snowy Your TV displays a blue black gray or snowy screen Possible Causes e Your TV and or your Receiver are not powered on e The DIRECTV Receiver and most TVs and VCRs let you toggle between different video sources Your TV may be on a different input source than what you are trying to view e Your TV may not support the selected HD resolution from your Receiver Solution e Check that the DIRECTV Receiver and TV are both powered on e Ifyou dont see the DIRECTV picture verify your current TV input by turning the TV on and off Most TVs display the input in the upper right or left hand corner If the input is set to something other than your DIRECTV Receiver toggle through the inputs with the input button on the DIRECTV Remote if programmed or TV Remote a your picture displays If the DIRECTV Remote is not working for the TV it may need to be programmed If the TV Remote is not available 1 Find the Input or Source button on your TV and press it It may be on the front panel sides bottom or top edges of your TV 2 Slowly
116. like the model illustrated This image has enlarged features for the purpose of clarity 1 NETWORK SWM ONLY models C41 and C31 only Connect a cable from a Single Wire Multi Switch SWM to this port This is your SAT IN connection 2 A V OUT A combined 10 pin output that supports both audio and video Your Genie Mini client comes with an A V Out cable for Component Video and RCA audio An A V Out cable for Composite Video and RCA audio can be purchased separately 3 HDMI Use this combination digital video and audio connector for the best picture quality This is the recommended connector for HDTV A USB USB 2 0 Port For future use 9 DIGITAL AUDIO OUT COAXIAL Use this digital audio connection for sound 6 POWER Your Receiver must be plugged in at all times to function properly WARNING Use only the power supply power cord that came with your DIRECTV Receiver or Client Failure to use the authorized power supply may cause electric shock fire bodily injury and or property damage If the power supply becomes damaged or needs to be replaced please contact DIRECTV Customer Service to obtain an authorized replacement e im gt is m E ET o m Z m z i U U lt E am NI oe EISES EIERE RS Ia ale BAS ETS IS CHAPTER 8 TROUBLESHOOTING amp FAQS Troubleshooting TPS Lisuesuciucdcindu citm Duel camuu i Medsa aoa aas uuo usua 110 Reset VOUT RECEIVE uesscsinitaicenetzuv e iraRE avec Rbbbd EP E
117. llation of an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources FCC RF Radiation Exposure Statement MPE SAR RF Exposure Information This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment was verified for RF exposure and found to comply with Council Recommendation 1999 519 EC and FCC OET 65 RF exposure requirements WARNING While this equipment is in operation a separation distance of at least 20 centimeters equal to 8 inches must be maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet the FCC RF exposure guidelines Making changes to the antenna or the equipment is not permitted Doing so may result in the equipment exceeding the FCC RF exposure guidelines This equipment must not be co located or operated in conjunction with any other antenna or radio transmitter TT a D O a TT 77 E a4 TT 2 TT O Lu Y nd gt C C 28 gt H O TT ae C CO o TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS THE DIRECTV RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS the Software BEFORE USING THE RECEIVER PLEASE READ THESE TERMS IF YOU DO NOT AGREE
118. lution to match individual TV programs as they are tuned To confirm your Receiver s Native setting press MENU select Settings amp Help then select Settings then Display then Video Press SELECT on the Native field to toggle this setting On or Off E U U m Zz U A m Ze es O APPENDIX 5 ABOUT HIGH DEFINITION FORMAT Key on the Universal Remote Alternately if you are using a DIRECTV Universal Remote RC6x series you can use the FORMAT key on your remote to cycle the resolutions settings supported by your TV as well as the screen formats in conjunction with each individual resolution Available screen formats such as crop stretch or letter pillar box are based on the TV Ratio setting With each press an onscreen message will indicate the current resolution format setting is If Native is turned on the FORMAT key cycles through the following formats for the current program s native resolution e Stretch e Letter e Crop The FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture displays the way you like it NOTE If pressing this key causes a loss of video and audio continue pressing it until the picture returns Wait a second between presses to allow the Receiver to change the resolution This can happen if your settings include a resolution that your TV doesn t support To correct this Press MENU select Settings amp Help Settings HDTV and then TV
119. n italics Press CHAM to scroll and LEFT Close a group when opened Channels and Program Info Active Channel weather lotto horoscopes games and more Cast amp Crew see who makes your favorite TV shows and movies Channel Banner infa on whatever you re watching Favorite Channels List customize your TV experience Guide Banners special messages in the program quide Local Channels watch the TV stations in your city ACINS YAS GSAIFOAY Ad CH ALOAUIG CHAPTER 7 GENIE HD DVR Genie grs ect 102 Genie HD DVR Key Features sssss 102 Genie Mini Key Features sssssssss ee 103 Share Programs Between Rooms 1 104 Genie as a Media Server dc 109 siwe Ke DEE 106 DIRECTV Genie Mini Back Panel Example 107 e im gt E m E ET o E Z m z im U U lt ER en GENIE HD DVR The DIRECTV Genie HD DVR Is the most comprehensive and flexible DVR experience from DIRECTV It introduces a new industry standard that provides HD DVR service In every room without requiring additional HD DVRs The Genie HD DVR models HR34 HR44 and above together with Genie Minis C31 C41 C41W and above or DIRECTV Ready TVs can serve your entire home and provides you and your family the flexibility to watch the content of your choice on your own schedules Use this chapter to learn about all the great features of DIREC
120. n the Guide starting on channel 103 For a list of 3D programs press GUIDE press the DASH key and then select Sort programs by category Select 3D and a list of 3D programs will display NOTE There is no separate 3D fee but DIRECTV 3D programming is broadcast in HD and requires HD Access an HD Receiver HR21 H21 HR34 HR44 or later compatible 3D HDTV and 3D glasses CHOICE package or higher required for ESPN 3D For more information visit directv com 3D NOTE If you are using the DIRECTV Universal Remote press GUIDE the YELLOW button and follow the same instructions as above for 3D channel list BIRECTY Sunday 11 28 12 i 5 DAY FORECAST un Em WED THU WEATHER 715 14 HOROSCOPE 36 A INTERACTIVE CHANNELS LOTTERY WHAT S HOT DIRECTV D VR SCHEDULER Pacific iintional ET Fav Ultimate Fantasy Football 1 Friday Might Lights 5 cusam et 2 kt Seunds of the Game Kafe pe y i ES Matden Hakon m Somtrtstenter CG Goll Cenia Interactive Channels allow you to interact with what you see onscreen When accessing these channels it may take a few seconds for the software to download e To access the ACTIVE Channel press MENU select Extras then arrow over to the Active icon The channel is ready to interact when the yellow highlight box appears e loexit an interactive channel press GUIDE and select another channel or just directly input the numbers of the destination channel on y
121. nd choose from the results list You can view episode information for select shows up to a year in advance of air date and even opt to record the episode or series Never miss the new season of your favorite show or a series premiere again See Chapter 4 Recording for more information on recording programs 5 8 CLR SPC DEL Recent Searches Smart Search EM 618p Lud LLLI j Enter a title person channel or category Number keys on the remote can be used like a cell phone EXOTIC DESTINATIONS p m Eg UOG DAYS OF FEEL GOOD AM SUMMER j MOVIES AC We Smart Search amp 6 18p pwtcTV Enter a title person channel or category Number keys on the remote can be used like a cell phone BOR_ Bora Bora Fauna Border Cities Bored in Babylon Born in the Bronze Age Born to Shop Bortu the Alien SEARCH FEATURES Keyword amp Recent Searches A Keyword Search targets all programs based on a specific word Type a keyword in the search screen and press the RED button on your Remote Select a category to narrow your results Select individual programs or Autorecord to automatically record all programs matching your keyword search Smart Search remembers your recent searches Edit or repeat your previous searches by selecting Recent Searches at the bottom of the onscreen keypad YOUTUBE SEARCH If your HD DVR is connected to the Internet you can search for ENT Smart Search KE and watch Yo uTube content on
122. nds before continuing e CAUTION To reduce the risk of fire use only No 26 AWG or better telecommunications line cord e CAUTION Replace remote control batteries with same or equivalent type There is danger of explosion if batteries are incorrectly replaced For your information The identification sticker for your Receiver is located behind the small door on its front panel For your Mini Client the sticker can be found on the bottom or base of the unit e The telecommunication network voltage used is the category number 3 Note to Satellite Dish Installer This reminder is provided to call your attention to articles 810 and 820 of the 2005 National Electrical Code Refer to article 810 in particular 810 1 and 810 15 for required grounding of the metal structure of the dish antenna Refer also to the 810 2 which by reference to article 820 requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical PRODUCT INFORMATION Keep your receipt to obtain warranty parts and service and for proof of acquisition Attach it here and record the serial and model numbers in case you need them These numbers are typically located behind the card door on the front panel of your Receiver enn L AmesCad le nee TT a D O 34 TT 77 E LC TT 2 TT 3 Tf Br nd gt C C 28 gt O TT c m 99 CHAPTER 1 USING Y
123. ng Genie Recommends press MENU select Search amp FS Um Browse TV Shows then Genie Settings TV SHOWS AND GENIE RECOMMENDS NOTE TV Shows and the Genie Recommends feature are only available on the Genie HD DVR model HR34 HR44 and above and Genie Minis model C31 C41 C41W and above NOTE The DIRECTV start from the beginning feature can only be used if the tuner was pre set to your show s channel or someone else in a Genie networked household was watching the show from the start TT a D O 34 TT 77 E a4 TT 2 TT 3 Tf Br Br gt C C 28 gt O TT c QO SN N E ew v Find Your SI Smart Search finds all matching content within the 14 day Guide and beyond see Far in Advance below as well as within the movie library It anticipates your search entry and delivers more relevant results faster Press MENU on your Remote select Search amp Browse then Smart Search Before you start typing check out Suggested Searches to the right of the keypad for trending new content and more Enter your search term using the onscreen keypad or with your remote number letter buttons results will appear as soon as you start typing Select a result for more information and recording options Far in Ac The DIRECTV Far in Advance tool lets you search for upcoming TV series scheduled to air more than 14 days into the future Type your program name into the Smart Search keypad a
124. off the top and bottom of a 4 3 frame keeping the 4 3 ratio intact If your display is a 16 9 format TV or monitor your format options include these For 4 3 program signals Pillar Box Stretch Crop E E E m Zz U A m Ze NI 99 TT a D O a TT 77 E a4 TT 2 TT 3 Lu Y nd gt C C 28 gt H O TT ae C IN NI B INDEX A Access Card 7 8 84 92 110 112 148 160 Adult Channels 83 96 Advance 14 78 183 184 Advanced Whole Home HD DVR 130 Album 65 Apps 4 31 45 61 62 63 64 72 73 80 91 92 103 147 165 Artist 65 Aspect Ratio 86 169 172 173 Audio Connections 103 157 Audio Options 84 88 Audio Sync 118 Autorecord 44 57 178 Auxiliary Equipment 15 150 152 B Back Panel 161 162 Batteries 7 16 115 116 117 159 e Cables 7 74 103 107 112 113 114 118 1129 129 127 191 135 190 Eat 155 137 162 163 164 Caller ID 31 64 67 103 123 162 Call Log 67 Cast amp Crew 20 Channel Banner 26 27 28 29 85 Clients 3 12 74 76 78 79 104 106 Clock 87 106 Closed Captioning 26 87 Component Video Out 162 Component Video Output 151 Connections 48 112 113 114 122 147 190 152 158 163 Customer Care 131 136 D 9D 22 151 193 154 162 3D Channels 22 Date amp Time 24 62 Defaults 59 60 92 106 Deleting 51 57 Digital Audio
125. ogram beginning ADVANCE JUMP TO END OF PROGRAM Jumps ahead in recorded or live stored video by 30 seconds Press multiple times to skip 30 second increments Hold down to continue to skip to end YOUR REMOTE CONTROL NOTE For Universal Remote Only The DVR buttons can also be used along with the Mode Switch to control a DVD player or other auxiliary equipment The STOP button is on Universal Remote only e SC gt U m 28 a ED Z O lt D a 2 2 m K O m O O E 2 O im Ol YOUR REMOTE CONTROL CHECKING REMOTE CONTROL STATE You can access the More System Info screen to see the status of any Remote on a Receiver or Client Press MENU select Settings amp Help arrow over to Settings then select Info amp Test from the left menu Select More System Info from the lower right of the screen Using the ARROW keys scroll down the list of information to Remote Control to view related information If more than one Genie remote is paired with the Genie HR44 or other Receiver it will display in the listing Other Paired Remotes NOTE Each time you press a button the green light at the top of Remote flashes If it flashes several times with a single press the batteries size AA need to be replaced NOTE For more information about the DIRECTV Remote Controls use our online interactive tool that details all the button functions for both remotes Go to directv com remoteguide
126. ons Follow the onscreen instructions e Turn Native Off Press MENU select Settings HDTV Video then Native and follow the onscreen instructions e 7m E a u 2 00 2 a E u n I O E E e Qo 3 E 2 T NS N oe ACINS YAS GASAIFOAY RS Ia CH ALOAUIC S CHAPTER 9 WARRANTY AND OTHER INFO Limited 20 039 Warraniy EE 130 Who iS COvered Ac 130 EE EE E T 130 VIDES EX E EE 13 Maka Sure E op 131 Before Requesting Repair Service oo cccccccccccsceseeseseeeeeeeeeesees 131 WO Sl ee VICE 132 To Get Out of Warranty Service 132 DIRECTY PROTECTION PLAN e cccteads Goa EOD urna lus Enn Uri ERES 133 FCC Customer Information ussvamianpxsde tarde pian block ani aa eii 134 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 137 O a gt VG m T O E ZU D gt A gt Z J O I m T Z ETT O 2 K gt E Z NS O LIMITED 90 DAY WARRANTY DIRECTV warrants your DIRECTV HD DVR Model Number HR20 HR21 HR22 HR23 HR24 or Advanced Whole Home HD DVR Model Numbers HR34 HR44 and above and any included accessories against defects in material or workmanship for a period of ninety 90 days after the date of acquisition WHO IS COVERED You must have proof of acquisition to receive warranty service A receipt or other document showing that you acq
127. or disconnect any cables e The only way to disconnect the DIRECTV Receiver from the power supply is to remove the power cord The DIRECTV Receiver unit must therefore be installed next to the power point which must be easily accessible e CAUTION Electric Shock never attempt to disassemble the DIRECTV Receiver yourself always take it to a qualified service person when repair is required Opening or removing covers may expose dangerous voltage or other risks Incorrect reassembly can cause shock when Receiver is subsequently used Attempted self repair may also void your warranty Changes or modifications not expressly approved by the party responsible for compliance by the warranty or by the manufacturer could void the user s authority to operate the equipment Do not drop your DIRECTV Receiver and always move it with care e Have your DIRECTV Receiver professionally serviced do not attempt to service it yourself e Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment e f you move your DIRECTV Receiver between locations at different temperatures allow it to reach room temperature before you apply power to it Do not pick up or otherwise move your DIRECTV Receiver while it is connected to the AC power supply If you want to move your set top box first disconnect it then wait at least 30 seco
128. ord Programs TIP Adding a second HD DVR to your DIRECTV System increases your recording capacity Don t worry about having to remember on which DVR you recorded your shows Whole Home DVR service keeps things simple by giving you a single unified playlist of all your recordings on any connected TV If you re in a room with an HD DVR and you ve authorized DIRECTV Whole Home DVR service the program recording process is unchanged If you re in a room with an HD Non DVR Receiver once you authorize DIRECTV Whole Home DVR service you ll be able to request programs to record e o record the show youre currently watching or to record a highlighted program in the Guide press the orange REC record button A message displays onscreen asking you to select the HD DVR you would like to record on then select either Record Once to record the current episode Record Series to record the entire series or Do Nothing to cancel your request pesrertadvrHo NOTE Non DVR Receivers do not recognize the Remote Control shortcut commands Record Series press REC button two times or Cancel Recording press REC three times m Now Recording Soccer Select the OVA you would like to record on Living Room Record Once You can also schedule a recording from a programs Info screen To record the program you re currently watching or Do Nothing to record a highlighted program in the Guide press the INFO button and s
129. ord search he list is ordered by time with the next recordings at the top and the most distant future recordings at the bottom You can use this screen to ensure your recordings are properly scheduled or to delete future scheduled recordings you no longer want to record Deleting single shows is easy Simply highlight the show you want to delete and press the RED button on the remote A confirmation message will appear before you can delete the show If you want to delete an entire series from the To Do List select the show select Series Options then select Cancel Series Are you sure you want to cancel this program Footbati SER Series Manager The Series Manager screen displays a prioritized list of all the series you ve scheduled to record If there is a series recording conflict and the Receiver must choose which show to record Series 39 Total Upcoming Episodes it uses this list to determine the priority As you set up series 8 Beach City Fun it 3 SHO a E T recordings the most recent series goes to the bottom of the list 10 Zen Travel 6 11 Classic Cars in America 3 in last priority You can change the order of the priority at any time by selecting Series Manager selecting the show you want to move moving the highlight to the right then using the arrow keys to promote or demote the series 12 Taste of Europe 1 There are a couple of key shor
130. ould not have to reprogram your remote to control other devices unless the batteries have been completely dead for a month or more Q Why won t my DIRECTV Receiver or Client turn on Your Receiver or Client won t turn on with either the Remote or from the front panel Possible Causes e Remote batteries have an insufficient charge e Receiver Client or power strip is not plugged in to a power source or power cord is not plugged in to the Receiver e Wall outlet is not providing power Solution If your Receiver or Client won t turn on the problem may be with the device itself or with the remote control Please try the following To Check the Receiver or Client C31 C41 C41W and above e Verify the detachable power cord is plugged into the back of the DIRECTV Receiver or Client and the wall outlet Check the outlet or power strip to make sure it is live by plugging in something else Try plugging Receiver or Client into a different wall outlet TT a D O 34 TT 77 E a4 TT 2 TT 3 Tf Br nd gt C C 28 gt H O TT ae C Make sure the outlet is not controlled by a wall switch Unplug Receiver or Client for five minutes and then plug it in again O FREQUENTLY ASKED QUESTIONS e If your Receiver or Client is plugged into a power strip check the power strip and reset by pressing its reset button Make sure the Receiver or Client is plugged into a power strip outlet that has continuous power Som
131. our Remote while still on the ACTIVE Channel e Other interactive channels such as Sports Mix let customers with a qualifying programming package see up NOTE Press the ACTIVE button on the DIRECTV Universal Remote to tune to the ACTIVE Channel TT a D O a TT 77 E a4 TT 2 TT 3 Tf Br nd gt C C 28 gt H O Tf Qr QO NS NO PROGRAM GUIDE to eight of the most popular channels on one screen These channels are distributed among your regular channels see the Program Guide Move the yellow highlight box using the direction arrows on your Remote to hear the audio associated with each channel If you want to see a channel full screen move the yellow highlight box over it and press SELECT FILTERING THE GUIDE D Filter the Guide There may be times when you want to temporarily minimize the gy channels shown in the Guide filtering them by program type For example you may want to see just sports or news e Press GUIDE twice to display the Guide Filter e Highlight your desired category and press SELECT The Guide will display only channels in your desired category which is labeled at the bottom right of the Guide 2 Football amp NOTE Since the filtering is temporary it only lasts as long as ea you keep the Program Guide on the screen Look to the right to see how the Guide is being filtered e I gt U m ER N e I gt Z E m Un Ro U EA O e Zu
132. our option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other than show w and show c they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to sign a copyright disclaimer for the program if necessary Here is a sample alter the names O s gt VG m T O gt ZU D gt A lt gt Z S O I m 2 Z ETT O 2 K
133. ously with up to three Clients For more information about the Genie family of HD DVRs and Minis Clients please see Chapter 7 Genie HD DVR NOTE The Genie HD DVR will work with any other DIRECTV HD DVRs HD Receivers and Clients that are connected to and compatible with Whole Home service so you can play pause rewind and delete recorded content that s on your Genie DVR from any room in the house However you will not be able to record content to the Genie from another HD DVR NOTE For a complete list of compatible DIRECTV Ready devices Receivers Clients and required services visit directv com Genie GENIE HD DVR amp MINI BEDROOM KID S ROOM DIRECTV Ready OFFICE Genie HD DVR Genie Mini vc Ek ck sb a A E E 7 Qo Ze U m O E E TI m gt m E m Ze NI kal DIRECTV MOBILE APPS With DIRECTV Mobile Apps your favorite TV shows movies and more are just a tap away on your iPhone iPad Android Phone or Android Tablet Get more options for enjoying your entertainment beyond the TV in and out of your home All you need is an Internet connected HD DVR and a DIRECTV online ELE account sti KEY BENEFITS amp FEATURES alii Beach City Fun Up Too Late 56 Sundance Browse Browse thousands of PPV and On Demand titles available on your TV and mobile devices and scan the interactive Guide without interrupting your current show Use Smart Sea
134. ovies TV or Other Select the button next to the overall ratings limit you wish to impose Brief descriptions of the ratings appear for your gui dance Ratings Limits TV 618p 1 Highlight and select the TV ratings limit you desire In addition to allowing or blocking shows by TV rating i e TV MA you can also set ratings limits for particular types of content such as Fantasy Violence FV Dialogue D Language L Sexual Content S and Violence V A description of each content type displays when highlighted Other Highlight and select the box to toggle the setting between Allow No Rating and Block No Rating If you choose Block No Rating programming that has no rating such as news and sports will not display Adult Channels Hide adult channels in the Program Guide Manage Recordings screens and when channel surfing Select Adult Channels then highlight and select the box to toggle between Hide Adult and Show Adult This action also hides the Adults Only icon in the Search amp Browse screen Prevent children from viewing pre selected channels with the Channel Blocks feature Scroll down the channel list and select those you wish to block You can also key in channel numbers or use Block All or Allow All to save time Prevent children from viewing videos from the Internet Select Web Videos then highlight and select the box to toggle between Block Web Videos and Allow Web Videos 6 18
135. ower the volume Did volume meter display on TV Test sound on your TV by changing the input to another source such as a DVD player game box or antenna If connected to stereo or surround sound system verify components are on and set to the correct mode and that audio cables are secure and connected correctly If the issue continues reset your DIRECTV Receiver Press the RESET button behind the access panel door on the front of the DIRECTV Receiver You can also press MENU select Settings amp Help then Settings Select the Reset item from the left menu and follow the onscreen instructions Check the HD output resolutions and deselect those not supported by your TV For 1080p programs some TVs do not support the 24 frame per second rate DIRECTV provides Also many TVs do not support 480i You may have to press the RES button on your Receiver s front panel to set the resolution to one your T V supports e 7m E a u 2 00 2 a E u n I E E e Qo TI E 2 T GEN O FREQUENTLY ASKED QUESTIONS Q What to do about partial programming loss channels missing from Guide channel is in the Guide but can t tune to It Your Program Guide is missing channels or you are unable to use the Guide to tune to a channel Possible Causes e he channels might be excluded from the Favorites list currently in use Your satellite dish may be incorrectly configured e Your Receiver information may
136. p Gett Spending Limit Limit the amount that can be spent on each Pay Per View purchase Select Spending Limits Then enter your preferred Spending dollar limit using the numbers on your Remote Spending Limits Per Purchase 5 2 0 00 Specify days and times when TV watching is allowed in your household Select Viewing Hours then select the start times and durations for viewing You can set hours based on school nights Monday Thursday and or weekend nights Friday Saturday and Sunday 24 Hours Viewing Mours Star 12 00a 24 Hours 12 00a v Create lists of your favorite channels Use your list to see only those specific channels listed in the Guide as well as when you re channel surfing in live TV You can create up to two custom lists on your Receiver You can also choose Channels Get to see only the channels that are in your DIRECTV programming package Press MENU on your remote select Settings and Help then Favorite Channels If you haven t created a Favorites list the Setup Custom 1 and Setup Custom 2 options will be displayed Select the one you want and follow the onscreen Instructions to create and name your List Selecting a Favorites list makes it active and hides the display of all other channels in the Guide From the Guide press the DASH key on your Remote select Favorites and then select the list you want to make active The name of the currently selected Favorites list is displa
137. ppendix 4 Get Connected un 163 Appendix 5 About High Definition sss 169 Jj t M 174 Icon Reference eeescsessseeseeee nennen nnn nennen nns 178 TT a D O 34 TT 77 D ad TT 2 TT 3 Tf Y nd gt QO C 28 gt H O TT ae QO O SAFETY amp CARE Your DIRECTV Receiver has been designed and manufactured to stringent quality and safety standards You should however be aware of the following important precautions for safe and optimal use of the equipment Meaning of symbols printed on the rear panel of the product A symbol indicates that dangerous voltage with a risk of electric shock is present within this unit AA symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit Important Safety Instructions JOE ome e er eee Use only attachments accessories specified by the manufacturer Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type pl
138. pping an In Frogress Te OPOlf ID endesdespentive emet t i t EU d e 9 Watching and Deleting Your Recorded Shows 52 miim rere MN m 53 muti eege EELER 04 Managing EE uctsceivzsitsutiiteineuityqh dede nn ri rd pera 229 WOM AGT ec A e 9 7 Manage Recordings EE 57 Serea o d OE 08 EE ee 08 EE ETE IENEN A T A EIE eege 99 EE tee eier REP a PREPS Tes OVC VS acisadinss dcknpacatiainnsita bess hinehina dia 27 See BR SE Recording from Your Computer Phone or Tablet From a Computer sssi From a Phone or Tablet O im gt m ER I SONICGCHOO2ZdM D N To record a show you are currently watching simply press RECORD once You dont have to be watching a show to record it Simply find itin the Program Guide and press the RECORD button The orange record icon appears to confirm that your show Is being recorded or is scheduled to record The Pack An inspired story of two teenage girls Heidi DISXD Inte the Frozen Abyss CH Thunderheads E CINEHD TThePackt Eliminate Back Pa Best of the Best ESPN Food Tech 9 Pawn Stars D elle Af e D HORE Food Tech 25 Fawn Stars Y DTV The Kinks Moody Blues Byrds Youngbloo i Bobby Vinton Her Some live events and even a few TV shows run past their allotted time slot Although your DVR is very smart it sets up all record
139. r current AV1 AV2 and TV settings select Program Remote and amp then Reset Remote L L IR RF Se Certain remote control models feature Radio Frequency RF capability DIRECTV s new Genie Remote black amp white design is both Infra Red IR and RF capable but you must select the mode you want Otherwise you will need to refer to the model number printed on the top left corner of your DIRECTV Remote Control to confirm its Remote type A letter R at the end of the model number which may be followed by other letters indicates that the remote supports RF If no letters follow the number the Program Bent IR RF Setup SETTINGS remote works in IR mode only Please refer back to Chapter 1 Using Your Remote Control for detailed information NOTE While the newer Genie HR34 HR44 and above HD DVRs are RF capable previous model DIRECTV Receivers may also be RF capable To change your remote method of transmission from IR signals to RF select Settings then Remote Control and then IR RF Setup While IR transmission requires a clear line of sight to the front of the Receiver RF transmission lets you put your Receiver inside a cabinet or behind solid doors and still be able to command it from up to 200 feet away Receiver Mode Select Receiver Mode if you want to use one remote to command a second DIRECTV Receiver Satellite Dish amp Antenna Setup Advanced Setups Use this option to set up your
140. r Receiver is Internet connected YouTube Depending on your setup it may also include the Caller ID feature My DIRECTV MESS Search amp Browse Recordings Press MENU select Extras and then Messages to view your Settings 5 Help messages from DIRECTV which may include important news special offers and more Press MENU then select Extras then Active to access the DIRECTV Active channel or simply press the ACTIVE key on your remote The DIRECTV Active Channel provides a variety of interactive services including daily and extended weather forecasts daily E unday 11 25 D ED PR r n d D s DAY FORECAST BIRECTV i FR an horoscopes lottery results and a quick list of the most popular ate shows on DIRECTV at any given time For local weather on HOROSCOPE ua GAZ c demand press ACTIVE and select the Weather option You ll be inti Ths GET POPULAR BOW DM ORE TY Aa OF 1285p required to enter your local ZIP code View information for up to siesta LL 1 JE five cities through the My Cities menu item To exit Active press GUIDE or enter a channel number PSN Ultimate Fantasy Football s i cj Sounds of the Game i 3 Madden Kation A men SportsCenter 5 E Golf Central Music amp Photos is an optional item in the Extras menu only shown when your DVR is connected to a home network Compatible models include the DIRECTV HD DVR models HR20 HR34 HR44 or l
141. ra Showroom and If you have an My DIRECTV Messages Internet connected receiver YouTube Depending on your CELA TIS setup it may also include the Caller ID feature For additional Recordings P TM information see Chapter 5 Extras amp Special Features D nop BE Settings amp Help LI Caller t The Settings amp Help screen contains Settings Parental Controls Favorite Channels and Help For detailed information on each of these topics see Chapter 6 Settings amp Help My DIRECTV Settings Parental Contrals Favorite Channels Search amp Browse Recordings Extras Settings amp Help ACIND YASN YSAISOSY GAG GH ALOAYIC S CHAPTER 3 SEARCH amp BROWSE Movies On Demand and Pay Per View 34 Verr ARR 34 Big BE EE el Recording From Movies or Orr Demand iani aerias dons 36 x RE 39 TIO OUTS dee 40 TV Shows and Genie Recommends enne 41 bs NN NENNEN 41 Genie Recommends Feature eese eene nnne reas 41 Search Features Age 43 e REP Ri e RE ERREUR UMEN ORE 43 BUS Ee e eR ROUTE 44 DIRECTV Voice Sea E 45 e T gt U m ER ON tn H gt ER O I Vo D ER O Un H C2 ce To see what movies and On Demand content are available press MENU select Search amp Browse then select from the following e Movies On Demand My DIRECTW e TVShows Search amp Browse Recordings J a LI Extras
142. rch on your mobile device just like you do on your Receiver Watch Stream live TV channels on your device in any room of your home and stream a selection of content while on the go Stream On Demand programs from HBO STARZ SHOWTIMEe and other networks Order PPV programs from your mobile device to watch wherever you like Only select networks available for live streaming functionality and are subject to change at any time Please refer to the NOTE on page 82 for more details TT a D O a TT 77 E a4 TT 2 TT O Lu Y nd gt C C 28 gt H O TT ae C iPad is a registered trademark of Apple Inc Android is a trademark of Google Inc oe el e zd C ON Qs LS a Use your mobile device as a remote control for your DVR and set recordings from anywhere See Chapter 4 Recordings Use your mobile device to access your Shared Playlist across all your DVRs with Whole Home service DIRECTV s special sports optimized features and dedicated football app keep sports fans entertained and informed wherever they are View scores amp stats and custom filter the teams and sports you follow NFL SUNI For subscribers of NFL SUNDAY TICKET MAX this free app allows you to watch games live get scores amp stats track your NFL com fantasy league and favorite players and receive customized highlight alerts all on your tablet or mobile phone Please refer to the NOTE on pag
143. remote to control 3 or more Receivers in one room SATELLITE This option is used by installers when your system is initially set up you should not have to use it However you can use this screen to view your Receiver s satellite signal strength Vor to repeat the satellite setup procedure Repeat Satellite Setup Antenna Setup TT a D O a TT 77 E a4 TT 2 TT O Lu Y Y gt C m 28 gt H O TT ae m O em The Antenna Setup option can be used to display channels received via your off air antenna in the Guide You must have an off air terrestrial antenna connected to your HD DVR Receiver Not all HD DVR s have a built in off air tuner Create a Location Name Living Room If you re using DIRECTV Whole Home DVR Service you can use the Whole Home settings to set or change your Playlist Sharing preferences or to create or change the names of each Receiver or Client location To learn more read DIRECTV9 Whole Home DVR Service in Chapter 5 or Genie HD DVR in Chapter 7 respectively Some DIRECTV Receivers are Energy Star certified meaning they include features that reduce power consumption The Power Saving option automatically puts these Receivers into Standby mode when there is no activity on your Remote for 4 hours When the feature is ON a message will display to warn you before the Receiver goes into Standby mode Receiver Reset SETTINGS RESET The Reset s
144. rictions in Section B above In compliance with the GPL DIRECTV its suppliers or its third party licensors upon written request will make the source code of the software libraries and associated utilities it uses together with its modifications if any available to the public in source code form You are free to use modify and distribute the software and any modifications as long as you comply with the terms of the GPL referred to above and other open source software licenses The license terms applicable to the GPL may be found in the DIRECTV website located at www directv com and the GNU website located at www gnu org specifically at http www gnu org licenses old licenses gpl 2 0 html To request a copy of the applicable source code please write to DIRECTV at Attention Vice President STB Engineering DIRECTV 2230 E Imperial Highway El Segundo CA 90245 GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright 1989 1991 Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed O s gt VG m T O gt ZU D gt A lt gt Z S O I m 2 Z ETT O 2 K gt E Z Ww O TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS Preamble The licenses for most software are designed to take away your freedom to share and ch
145. ror message saying it conflicted with another scheduled record What do do Your DIRECTV DVR can record up to two programs at once or it can record one program while you watch another live program Possible Causes e Youtried to record three programs atthe same time or tried to watch a live program while recording two others at the same time There was an overlap in the programs you tried to record Solution e Ifyou tried to record three programs at once or watch a live TV program with two others recording you will need to decide which recording to cancel e Ifthe overlap is a couple of minutes for example some networks occasionally start programs at 8 59 instead of 9 00 p m adjust your recording start and end time Recording Options See the Changing a Record Option section in Chapter 4 Someone else manually deleted the program The hard drive on your DVR is full The program may not have recorded TT a D O 34 TT 77 E a4 TT 2 TT Lu d Y gt C C 28 gt H O TT ae QO LN NS RB FREQUENTLY ASKED QUESTIONS Q recorded a program but the recording stopped just before the end so missed the last bit of the program Why Your recording stopped before the program or event ended Possible Causes e The program you were trying to record may have started or ended early e lfyou were trying to record a sporting event the event may have run over its allotted time You may have
146. rozen picture or picture breaking into blocks pixels The image on your screen is frozen blocky or you see a message that says Searching for Satellite Signal x 771 Possible Causes Severe weather rain snow hail etc may cause this issue Theremaybeanobstruction to your dish debris snow ice etc or a building or tree that blocks your line of sight to the satellite e There may be a problem with the cables running from your satellite dish to your DIRECTV Receiver o If the picture is frozen blocky or pixelated there may be a problem with the transmission from the source Solution e Weather issues are usually temporary Wait for the weather to clear and your signal should return to normal e l fthere are no weather problems in your area reset your DIRECTV DVR using the red RESET button behind the door on the front of the Receiver or by unplugging the Receiver for 15 seconds and then plugging it back in Check Satellite SAT IN Connections Check all the connections on the back of your Receiver starting with the SAT IN connection and make sure they re secure Coaxial Satellite Cable e Ifthe problem originates from the program source for example you see the problem on one channel but not on any others wait for the channel to resolve the issue e lIfthere are obstructions blocking the dish s path to the satellite you should contact a professional to remove them or a DIRECTV instal
147. s by pressing ENTER again
148. s the program s description and provides other information and functionality e Watch or record the program view a list of other showings or episodes and more e Rotten Tomatoes This popular film TV Critic ratings system uses fresh or rotten tomato icons to represent critic Scores e Flixster This audience ratings service uses upright or spilled popcorn icons to represent audience scores A 6096 awards the fresh tomato and upright popcorn respectively e Cast amp Crew see info on actors directors producers etc who worked on the show or movie Select a name to view the Filmography which is the actor or crew member s entertainment resume EESE ary Borne in the Bronze Age A lonely inventor Ray Clark builds a steampunk DISXD Into the Frozen Abyss Thunderheads m CIHEHD Borne inthe Bronze Age Eliminate Back Pa Best of the Best E Food Tech Ea Pawn Stars Food Tech Pawn Stars The Kinks Moody Blues Byrds Youngbloo r3 Bobby Vinton Her Born in the Bronze Age 6 18p A lonely inventor Ray Clark builds a steampunk dirigible and searches Manhattan for the woman who has haunted his dreams PROGRAM GUIDE You Might Like displays shows similar to the current program e Parental Info shows info from Common Sense Media a non profit independent organization that provides ratings and reviews for TV shows and movies You can decide appropriate programs for your children based on progr
149. s the right to modify supplement update and otherwise alter the Software via software download or other modification procedures and these terms will apply to such Software as modified supplemented updated and otherwise altered B License Restrictions You may not copy modify or transfer the Software or any copy thereof in whole or in part You may not reverse engineer disassemble decompile or translate the Software or otherwise attempt to derive the source code of the Software except to the extent allowed under any applicable law Any attempt to transfer any of the rights duties or obligations of this license agreement is void You may not rent lease load resell for profit or distribute the Software or any part thereof You may not export transfer or re export the Software in violation of any applicable law The Software may include some components that are covered by free software licenses open source licenses and other similar license use rights which require such components to be used modified and or distributed only under the terms of such licenses Any such components are subject only to the terms of such licenses and not these Terms O s gt m T O gt ZU D gt A lt gt Z S O I m T Z ETT O 2 K gt E Z ow N TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS C Ownership of Software and Reservation of Rights The Software is licensed not sold to you
150. se 7 f as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of t
151. select Settings amp Help then Settings Whole Home and then Name Location Z C L OC If the Receiver is an HD DVR you ll be prompted to set the following Playlist sharing options during initial setup Living Room Share Playlist Share Playlist You can share the Playlist with other Receivers and Clients or not For example the HD DVR in your Den can be set to share its Playlist with the Mini Client in your Master Bedroom but not with the HD Non DVR in your Kitchen olent goals en es Gel ck es L wel sharing can bo changed at any time in System Setup under Whole Home Allow Deletion Your HD DVR can be set to prevent another location from deleting programs that were recorded by that HD DVR In our previous example if the DVR in the Den is set to allow deletion From this room only any attempt to delete a program recorded in the Den from the Master Bedroom or Kitchen would be prevented You can change sharing options at any time Press MENU select Settings amp Help then Settings Whole Home and then Share Playlist Whole Home Status To view the Whole Home status for all your connected HD DVRs press MENU select Settings amp Help Settings Whole Home then SE SE Status This screen displays if DIRECTV Whole Home DVR service status as well as the Share Playlist settings for all networked HD EEN devices WEE Sharing On Deletion Ont DIRECTV WHOLE HOME DVR SERVICE 5 Rec
152. set the TV to each input option one at a time Sometimes it takes a second or two for the input to switch so dont proceed too quickly 3 Setthe TV to whichever input displays a picture e lf you see a snowy screen and are using a coax connection to connect to the TV make sure your TV is on channel 3 or 4 e Pressthe TV VCR button on the VCR Remote or on the VCR s front panel o o If problems persist turn off all equipment connected to your TV wait a few minutes then turn the DIRECTV Receiver back on TT a D O a TT 77 E a4 TT 2 TT 3 Tf Y nd gt C C jm gt H O Tf Qr m Check your connections and cables 25 BR FREQUENTLY ASKED QUESTIONS e Check the HD output resolutions and deselect those not supported by your TV For 1080p programs some TVs do not support the 24 frame per second rate DIRECTV provides Press the RES button on your Receiver s front panel to change the resolution to one your TV supports Q Why doesn t my remote work Possible Causes e Weak batteries are the most common problem e Trying to operate equipment other than your DIRECTV Receiver e Remote sensor on the Receiver could be blocked Remote Sensor Solution For the DIRECTV Universal Remote Control RC65 and earlier models e Check that nothing is between the Remote Control and the remote sensor e Make sure the Remote is in DIRECTV mode Slide the MODE switch on the Remote to the DIRECTV position so th
153. sh Spanish Chinese etc Sound Effects Select the volume of sound effects Dolby Digital Select ON or OFF for Dolby Digital audio output to enable or disable a surround sound system HD Channels include 5 1 surround sound when available from the programmer Additional equipment is required and sold separately 6 18 i Get Connected to DIRECTV p Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Network Setup Test Connection Select Network Setup to set up and test your DVR s connection to the Internet See Appendix 4 Get Connected for details Repeat Network Setup Network Services Restore Defaults Remote Control 618p Select Remote Control to display the Remote Control setup screen Then select from the Program Remote IR RF Setup Receiver Mode and Advanced Setups options For DIRECTV Universal Remotes only When the MODE switch on your Remote is in the left most position it controls your DIRECTV Receiver However you can also program the AV1 AV2 and V positions to control other equipment such as your TV SIGNE EET DVD VCR or Stereo Advanced Setups Progre Follow the step by step instructions to set your Remote to control your TV or other A V equipment such as a DVD player or surround sound system For best results it is helpful to know the model number and brand of your equipment To clear IR RF Setup Receive
154. st that series using the program s Info screen rather than set the recording defaults which would affect all of your DVR recordings Press MENU select Manage Recordings then select Series Manager Select the program you want to adjust then select Series Options TT a D O a TT 77 E a4 TT 2 TT O Tf Y nd gt C m 28 gt H O TT ae QO O en RECORDING FROM YOUR COMPUTER PHONE OR TABLET Have you ever forgotten to set a recording and wished you could do it remotely from work or while on the go You can with DIRECTY E CNN NNI LUND 0 T B directv com and DIRECTV Mobile Apps The Guide EL cipe imm Ges CM Sie m 5 MCN E rn mre EE e ebe NOTE You must have an account on directv com to use e p en mmm tQ remote scheduling Mobile Apps STEE ep cem a E FROM A COMPUTER LLL O Pare stage ana contem ior reque To schedule a recording from your computer go to directv com NAM Km tvlistings to see an online version of the Program Guide Select cedo egen a show and click Record If you have more than one DVR in your 2 home choose the DVR you want to record to and then click MEM CLIE gt Record to Receiver ME ee SE D Red Dm Senes T Check tus ppr d ou want te rereed hane episodes of en progeam IT Cancel Record to Receiver A NOTE If you have a mix of HD and SD DVRs in your home make sure not to pick an HD movie for your SD DVR It will Confirmation
155. sure to 1 Have on hand your service address social security number and a valid major credit card 2 Note your Receiver ID and access card numbers The Receiver ID is on a sticker behind the access card door on the front of the Receiver while the card number Is on the access card itself Use the Product Information page to note this information 3 When you re ready call 1 800 531 5000 to choose the programming package that s right for you and subscribe to DIRECTV service TT a D O a TT 77 D Y TT 2 TT 3 T Br Y gt C QO 28 gt I O Tf Qr QO X BR oe APPENDIX 2 CONNECTIONS TO TV amp EQUIPMENT YOUR PHONE CONNECTION Connecting your Receiver to a land based telephone line saves you money It allows you to purchase Pay Per View movies and special events without calling DIRECTV to order It is required for sports package subscriptions and is also used to enhance features on interactive channels The Receiver uses a toll free number once a month for a few minutes duration and is designed not to interfere with your regular phone service You will need an RJ11 type modulator jack the most common type of phone jack If you disconnect the phone line the Receiver will be unable to transact PPV purchases and some interactive channel features will be limited If your Receiver is connected to the Internet either directly or via a DIRECTV Home Network connection you do not need to be connected to a phone lin
156. t cuts on this screen as well Use the RED button to delete an entire series Press 1 on the numeric keypad of your remote on the numeric keypad of your remote to move a highlighted show to the top of the list In one press You can also adjust the recording options used for a particular series from this screen Select the series you want then select Series Options and change the recording options as desired The Queue screen displays movie titles that are in the queue awaiting delivery to your hard drive See Chapter 3 Movies On Demand and Pay Per View Ordering Programs for details DIRECTV HE S1 Sai History Provides status information for every recording scheduled whether they were completed canceled or deleted If you think something should have been recorded but wasnt check here to look for an explanation Provides status Information for all Pay Per View programs that were bought on the Receiver you are currently using and If gu Purchases viewed the date and time To see purchase activity for other Receivers or Clients on your account you must view it locally To set up a recording based on channel time and date select Manual Record and enter all of your preferred options including whether you want this to be a one time or recurring recording i e every Tuesday channel day and date start time and duration You can schedule a manual recording up to 14 days in advance The Record Defa
157. te dish antenna e Increase the separation between the equipment and the DIRECTV Receiver e Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected TT a D O a TT 77 E a4 TT 2 TT 3 Lu Y nd gt C C 28 gt H O TT ae QO e Consult the dealer or an experienced radio TV technician for help LX Se RB FCC CUSTOMER INFORMATION e CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment The user may find the following booklet prepared by the Federal communications Commission helpful How to Identify and Resolve Radio and IV Interference Problems This booklet is available from the U S Government Printing Office Washington DC To meet FCC requirements only peripherals computer input output devices terminals printers etc certified to comply with Class B limits may be attached to this device Operation with non certified peripherals is likely to result in interference to radio and TV reception To meet FCC requirements shielded cables are required to connect the device to a personal computer peripheral or other Class B certified device This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA On the back of this equipment is a label that contains a product identifier in the format US AAAEQ H8 TXXXX
158. the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow TT a D O a TT 77 E a4 TT 2 TT 3 Lu Y nd gt C C 28 gt H O TT ae C 25 RB a TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work anda work based on the Program m
159. the top of each list Not all connectors are available on all Receivers and TV models NOTE e Notall cables come with your Receiver you may need to purchase additional cables depending on your setup HDMI cables are available from DIRECTV at a nominal charge Contact DIRECTV customer service for more information e Never connect an IN to an IN or an OUT to an OUT All A V jacks and inputs are color coded Always match the color of the plug to the same color of the jack e To obtain the best picture quality make sure the Receiver is connected directly to the TV e Duetorestrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing or recording with certain consumer electronics equipment attached to the Receiver Please contact the manufacturer of such equipment for additional information WARNING Use only the power supply power cord that came with your DIRECTV Receiver Failure to use the authorized power supply power cord may cause electric shock fire bodily injury and or property damage If the power supply power cord becomes damaged or needs to be replaced please contact DIRECTV Customer Service to obtain an authorized replacement WARNING Do not connect your Receiver or any other equipment such as a TV or VCR to the AC power supply until you have properly connected all the other cables TT a D O 34 TT 77 TT 2 TT 3 TT Br nd gt C C
160. tire DIRECTV System giving you affordable peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV entertainment DIRECTV PROTECTION PLAN Benefits Your DIRECTV Limited Warranty provides certain remedies for this Receiver during the stated coverage term The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System including COMPLETE SYSTEM COVERAGE Every DIRECTV Receiver in your home plus remotes satellite antenna wiring connectors switches and dish antenna alignments Power surge protection No hassles service around the clock Call 24 hours a day 7 days a week our technical specialists are ready and are dedicated exclusively to you Fast and convenient repair service when you need it Save money should you need a service technician to come to your house Professional expertise and experience on the phone and in your home whenever you need us imitations and exclusions apply Please visit www directv com protection The DIRECTV PROTECTION PLAN is offered by Asurion Service Plans Inc in all states except Florida in which Asurion Service Plans of Florida Inc offers the plan and underwritten by Continental Casualty Company Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing NOILVWYOANI GSHLO ANY SB ele 6 JldYVYHO C2 CG
161. to a new channel Set your preference for the following screen options Native Screen Format and Bar Color Native You can turn Native Mode ON or OFF When Native Mode is ON your TV auto changes to match the resolution of the Preferences Display Options Preferences Hide SD duplicates Grid Guide first English On T Display Options Video 6 18p Em T 618p CoS u SETTINGS program coming into the Receiver For example if Native Mode is ON and a program is being broadcast in 480p your High Definition Receiver prompts the TV to show it in that same format If the next program changes to 10801 the Receiver tells the TV to change to that format Native Mode slows down the system s response time to channel changes since the Receiver and TV must adjust the picture resolution at every channel change Because of this the default setting is OFF When Native Mode is OFF your Receiver will display the program at the highest resolution set on the TV Resolutions screen Screen Format When a program is broadcast in a format that does not exactly fit your TV screen your Receiver will automatically size the picture Screen Format options include Original Format Pillar Box Widescreen 16 9 HDTVs only Letterbox Standard 4 3 TVs only Stretch and Crop e If you re watching a widescreen movie on a Standard 4 3 TV you may want to choose Letterbox which places bars on the top and bottom of the screen e lf your
162. ug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit the apparatus Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Ensure proper ventilation the vent slots on the DIRECTV Receiver must be left uncovered to allow proper airflow to the unit Blocking the airflow to the unit could impair performance or damage your Receiver and other components Use only the power supply power cord that came with your DIRECTV Receiver Failure to use the authorized power supply power
163. uired the product is considered proof of acquisition THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY PERSON RECEIVING THE DIRECTV HD DVR AS A GIFT FROM THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER OR TRANSFEREE THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY WHAT IS COVERED Warranty coverage begins the day you acquire the product For ninety 90 days from the acquisition date at the option of DIRECTV the DIRECTV HD DVR will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by DIRECTV If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may at its sole discretion refund the price you paid for the product or the current retail price of the product All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires After ninety 90 days from the date of acquisition you pay for the replacement of all parts and for all labor charges SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LA
164. ults screen lets you set the recording options you want the Receiver to use each time it records The Receivers sonic en noms mm default settings work best In most cases but you may want to ure HERE change them to your personal preferences Done ege MANAGE RECORDINGS e When recording a series the Episode Type gives you the option to record first run only repeats only or both Recording Defaults e he Keep at Most option lets you decide how many episodes you want to keep 1 2 3 4 5 10 or All If you select All Episodes for a show that appears multiple times in the Guide it may use up disk space rapidly e The Keep Until option lets you keep a recording until you delete it or until the disk is full in which case the DVR can delete it automatically if the disk fills up A recording that is labeled Keep Until Delete will never be deleted until you do It manually If all of your recordings are labeled that way and the disk fills up no new recordings will occur until you manually delete some of your Keep Until Delete recordings e The Start and Stop options let you adjust the times of your recordings to ensure you don t miss anything Keep in mind that starting early and ending late on all of your recordings may create more recording conflicts than If you started and stopped on time according to the Program Guide schedule If you find a particular series runs habitually late or early it is better to adju
165. w recordings e Change your recording options to keep programs until you delete them manually See Recording a Single Show or Recording a Series in Chapter 4 for details You can also change a recording you ve already made to Keep Until Delete See Managing My Playlist in Chapter 4 To avoid this in the future you can change settings for recordings that you ve set to occur in the future but haven t recorded yet Press MENU select Recordings then Manage Recordings then To Do List choose the show you want to change and select it select RECORD press SELECT on Keep press SELECT on the Keep Until box to change it to Delete use the ARROW button to move over to Update and press SELECT e lf you recorded a DIRECTV CINEMA movie or Pay Per View event but did not watch it the time which you are allowed to purchase or watch it may have expired To avoid this in the future check your Pay Per View recordings in the My Playlist screen for expiration dates Q I ve set up a series recording Why do I get reruns and multiple copies of the same program Your DVR is getting full of duplicate recordings of the same program or old episodes of the chosen show Possible Causes Your series is set to record both First Run and Repeat episodes e he programmer may not provide enough details in the program description for your Receiver to determine whether the program is a repeat Solution TT a D O a TT 77 E a4 TT
166. yed in the bottom left of the Guide screen so you always know which list you are using To restore the display of all channels press the DASH key while in the Guide select Change favorites list then select All Channels Pareatal Contrals Favorite Channels My DIRECTV O9 Settings Search amp Browse Help Recordings Extras Settings e Hetp Joe s List Edit List Edit List Customer Information Los Angeles 2 KCBS Channel Los Angeles 2 KCBS Channel Los Angeles 2 KCBS Channel 1000 5 Los Angeles 4 KMBC Channel Add Ch s 1 Get Remove All HELP provides information about your Receiver and its functionality features and more as well as step by step instructions and frequently asked questions FAQs Press MENU select Settings amp Help then select Help Select a category folder to view its contents then select a topic from the list for detailed information You can also view self help videos on Channel 1 and find answers to all your questions on DIRECTV s Online Answer Center at www support directv com Help Press SELECT on a list item to view inio or t expand a group shown in italics Press CHAN to scroll and LEFT in close a group when opened channels amp Program iilo All Movies On Demand ond Pay Per View Events Recordings Extras amp Special Features Settings Help NE risprrs MEM Press SELECT on a list item to view Info or to expand a group shown i
167. your TV g E MI PEOR channel or category EE keys nthe remote can be used like a cell phon For connected DVRs 1 Press MENU and select Search amp Browse then Smart Searcn CAR CHASE D E J 2 Enter your search term i CAR CHASE F L R c EB 3 Select the YouTube labeled item that displays at the bottom of 234 A TZ H D SPC DEL Recent Searches the results list 4 A list of YouTube videos matching your search term will display To launch a video press SELECT on the desired result Or highlight the title and press INFO for a description of the video and other options TT a D O 34 TT 77 E a4 TT 2 TT O Tf Y nd gt C C 28 gt H O TT ae C B D SEARCH FEATURES DIRECTV VOICE SEARCH Download the DIRECTV Mobile App for your smart phone and use the app s voice activated search feature to browse the Guide on your TV You simply tell it what you re looking for To learn more please see the DIRECTV Mobile Apps section in Chapter 5 Extras amp Special Features e T gt U m ER ON tn H gt ER O I Vo D ER O Un H D Ol ACIND YASN YSAISOSY YAG GHALOAYIAC CHAPTER 4 RECORDINGS Recording ER Un E 48 FT MEIGS TI E 48 FROMM UNS E 48 CSO ee OT ORY NTFS 48 Stopping an In progress Recording ccccceeeeeeeeeeeeeeeeeeeeeees 49 RECOrdInG E EE 50 e up ENS EE 50 From ihe E o0 Changing a Record Bleus e 00 Sl

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