LockLizard Safeguard Secure PDF Viewer
Contents
1. Registration 1 You have successfully registered for accessing protected documents created by www locklizard com e support locklizard com Diagram 7 Successful Registration dialog You will now be able to view documents and publications you are licensed for If you are not connected to the Internet at the point of registration then you will receive an error message and you will have to start the process again NOTE Backup your license file Please make sure you retain a copy of the license file in case you need to recover the system after a disk crash or when updating to a new system when you will need to register your license again 1 4 6 Messages displayed if you have not registered If you try to view a protected PDF file before you have registered the following dialog box is displayed e020 Error You need to register with the publisher before you can view any protected documents To do this double click on the license file that was sent to you Diagram 8 Registration request dialog Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 11 of 24 Fo LockLizard Chapter 2 Viewing Protected PDF Files To view a protected PDF file just double click on it The protected PDF file pdc file is decrypted and displayed in the secure PDF Viewer As an example you might see something like this LockLizard Safeguard Viewer File View Window Help 3 42. the network administrator to fix this problem 4 1 13 Error message You do not have the correct key that is required to decrypt this document is displayed but you have been given access to the document The most likely reason for this error message is that the file is incomplete partial download Please compare the file size of the PDC file against the file size listed on the publisher s server If this information is not available then please ask your publisher for it If the file size is incorrect then you will need to re download the PDC file Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 22 of 24 E Locklizard 4 1 14 Error message You need to register with the publisher before you can view any protected documents Before you can view protected documents you must first double click on the license file sent to you by your publisher in order to register If you have done this and this message still appears then the most likely reason is that you tried to register the viewer software over a VPN which will not work you MUST have a direct Internet connection 4 1 15 Error 1284 68 Can t connect to server www locklizard license1 co uk Error 0 The server response could not be parsed Please check your internet connection and try again This message is displayed if the server response is truncated the data sent from the server gets corrupted This could be because 1 The license file h
3. 09 2011 LockLizard Lid Page 12 of 24 Fo LockLizard view the document If not a message will be displayed telling you how to contact the publisher in order to purchase the document 2 1 Viewer controls Safeguard Viewer uses familiar document controls so you can simply navigate your way around a document Less familiar controls are explained below 2 1 1 Page up down controls You can navigate around a document by using the 1 Page controls in the toolbar 2 Scrolling with your mouse 3 Page up down keys on your keyboard 2 1 2 Viewing multiple pages book format If you want to view pages side by side just like in a book then hold the CTRL key down and click on the page Then choose the Two Pages option You can adjust the document display size until you see the pages fully on the screen 2 1 3 Document display size zoom You can change the document display by 1 Selecting the minus or plus buttons from the toolbar 2 Holding CTRL and clicking on the page This gives the option to Zoom In Out to Actual Size or Automatically resize Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 13 of 24 E Locklizard 2 1 4 Scrolling options By default documents are displayed in continuous scrolling mode If you want to scroll one page at a time then hold the CTRL key down and click on the page Then choose one of the Single Page options 2 1 5 Searching for text This op
4. IP address 82 165 43 29 then port 8444 is used for secure traffic and port 8080 for non secure traffic If the URL is https www locklizard Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 18 of 24 9 Locklizard 4 1 2 4 1 3 license2 co uk LockLizardLicensing IP address is 87 106 7 187 then port 443 is used for secure traffic and port 80 for non secure traffic In the case of proxy servers these are used to change the port addressing from the default to some other internally determined port number The internal IT department must provide the port number that is actually used and if necessary give an ID and Password if you use authentication To configure proxy settings double click on the ProxySettings icon in the Applications gt Lizard Safeguard folder See proxy settings Once you have registered the viewer it does not need the proxy settings again unless someone decides to change your internal proxy settings When I go to register my license file it tells me the server is unavailable Please try registering again If the problem continues then the most likely reason for this is that you are using a proxy to access the Internet Make sure you have entered the correct proxy settings and then try again See proxy settings Error message when registering License Check Failed Server Returned 302 Response code This message is displayed when the URL for the licensing server is re
5. to port 8080 and save the file Once you have done this double click on the license file to register If the license file already uses port 8080 then please check with your network administrator that inbound and outbound traffic is enabled on this port An error has occurred while retrieving document access key Unexpected end of file from server The most likely reason for this is that the viewer is loosing packets due to a poor or inconsistent Internet connection Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 21 of 24 Fo LockLizard Open a Command Prompt window using Terminal application and type ping 2000 t www locklizard license1 co uk NOTE Server URL You may have to replace the server URL with the server name you are connecting to since it may be different from the one above If you are unsure please ask your publisher for the correct URL The command ping I 2000 sends requests for packets of 2000 bytes unlike the basic ping command that only uses 32 bytes of data The command will display the response time and packets If packets are being lost the viewer can t check with the server for license rights and the decryption key can t be properly downloaded If this is the case you will need to check your connection and retry when it is stable Show this problem the packets loss over a ping command to your ISP or if you are part of a private company network then you need to get
6. 7 of 24 fo LockLizard Chapter 4 Troubleshooting This chapter covers error messages that may be encountered when you are using Safeguard Viewer An online knowledgebase system can be accessed at http www locklizard license co uk support index php m knowledgebase amp a view This contains the latest troubleshooting information IMPORTANT NOTE CONTACTING SUPPORT If you encounter an error that is not detailed in this section then please contact your publisher for support Do not contact LockLizard support directly as you will be referred back to your publisher Please use the Contact Service Support option from the Help menu wherever possible so that important version and machine details are given to your publisher 4 1 1 Error Message We cannot connect to the license server by Internet Please check that you are connected or that a firewall is not stopping this connection This error message will be displayed if either a firewall or proxy is stopping the Lizard Safeguard viewer from getting to the Internet If you are behind a company firewall then your IT department may have to configure the firewall to accept an outbound connection for the viewer program Lizard Safeguard PDF Viewer The information for the server your publisher is using is displayed in the license file and can be viewed with Notepad or a similar application If the URL is https www locklizard license1 co uk 8444 LockLizardLicensing
7. Fo LockLizard Lizard Safeguard Secure PDF Viewer Product Manual for Macintosh OS X 2 gt 7A e a D Sr DN Version 2 5 Revision 1 09 www locklizard com Table of Contents CHAPTER 1 INSTALLATION amp REGISTRATION ssssssssssssssssssssssssssessesesssssssnsnanssseees A 1 1 INTRODUCTION sscccesceccssceccsecccceecceceeeceseeccenseceeececcescccceesceseessenssseesseceuececcesesouees 4 1 1 1 Installation Pre requisites scssscsssessseesseeesseeseseeeseessacensceesseeseaceneneeeeeesnanenenenseneneaneenensenennanensaeesenennanenenensenennanenenentes 4 1 2 INSTALLING THE VIEWER scccccseccccsscceceecceseeccenseccnececcescccceeccesesscensesensseceuececceeesouees 4 1 3 PROXY SETTINGS cccsssceccssccccsscccceecccsscccescescenseccesesccsecccssecceceescensescasesccnsseoeseesouses 7 1 4 REGISTERING THE VIEWER ccccsecccssecccsecccesceccenseccnsceccseeccceeccesessceneesseseeccneseeeeesouees 8 1 4 1 Immediate Registration E A n ee 9 1 4 2 Save license file and then Register L 000 nnc nn nennen enn nn nenen nenn nennen nnn nn nennen nnn 9 1 4 3 Zipped license files and registration 0000000000000000 nnc nn nennen nnn nnn nn nnn nenn nenn nenn nnn 10 1 4 4 Web based email systems and registration ssscsssssseeseeeseeesaeessenseeessanesseeeseneseanesseesseneseanenseesseneonaneseeenseneane 10 1 4 5 Successful REGIST AL OM sa ssisscsasnesecsssnstastuseidancnststsnsensisensnesnsoarassasancussasedsss
8. Wed19 26 Q eee 4B A_History_of_Rights_Management pdc 4 E 14 a 1 gt bi Print Zoomin Zoom Out Fit Width First Previous Page Next Last A History of Rights Manager A History of Rights Management Introduction Although it seems pretty obvious to some people that you should be able to decide who can read information that you have created and perhaps pay for that pleasure it helps to understand a little about how the idea of property rights developed History of rights If you go back a bit to when the ancient Egyptians were carving hieroglyphs into stone or the Babylonians were making marks on clay tablets and then baking them book sales were not commonplace Production was very slow and labor Intensive Making a copy of even a very short document was not easy Most people had storytellers to remember what had happened Section history because it was impractical to commit large volumes of information onto a solid medium stone clay papyrus Even when books first got going it took an incredible amount of time to write a manuscript Initially this was done on papyrus or leather but later a thin leather called parchment was used which was much longer lasting So books became a proposition although copying one needed the use of a religious order for a good while The ancient Chinese BC Caxton and Gutenberg circa 1400 AD amongst others created the initial printing Industry and the ability t
9. as been corrupted Obtain a new license file from your publisher or register using the one contained in the zip file 2 A proxy is in use and proxy settings have not been configured in the viewer software See proxy settings Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 23 of 24 E Locklizard Chapter 5 De installation To de install Lizard Safeguard delete the files from the folder Applications gt Lizard Safeguard Once you have done this you need to remove the Safeguard application from the Trash can Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 24 of 24 E Locklizard
10. blisher telling you how to contact them What happens when I change or upgrade my computer Do I need a new license Upgrading Computers Lizard Safeguard can be re installed on the same computer without you having to request an additional license from your publisher When you re register with the old license details the viewer software checks with the administration server certain details and lets the license be re used So if you re install your operating system or change your hard disk drive for Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 16 of 24 Fo LockLizard 3 1 3 2 3 1 4 whatever reason you can re install Lizard Safeguard re register with your old license information and continue using the product as before Changing Computers If you change computers then you will need to ask your publisher for another license so that you can install the Viewer software and register again What is the remove keystore option for On rare occasions security information may be corrupted and it is necessary to regenerate that information To cause this to happen you use this feature to remove the existing faulty keystore and then re register your license with your publisher To access the remove keystore utility double click on the application and then from the Lizard Safeguard viewer menu select Remove Keystore Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 1
11. ceeeceseescesessnensesensescceeesouss 15 2 4 PROGRAM UPDATES cccsssceccssceccsecccsceccesceccenceccnsceccssecccsceseceesceneeosensesenseeceseesouss 15 CHAPTER 3 FAQS ssssssnsnnsanununnnunnnnnnununnnunnnnnnanan P e A E T LO 3 1 1 Do I have to be connected to the Internet in order to view secure PDF documents 16 3 1 2 Where do I buy a license from to view protected PDF documents 0o 3 1 3 What happens when I change or upgrade my computer Do I need a new license 16 3 1 4 What is the remove keystore Option fOr essesssssssseesseessessseesseeeeanecenessenenaneseesseneaneneeeesseneaneneaeeeeseneaneneneeeeaennanenees 17 CHAPTER 4 TROUBLESHOOTIN Giwisssscsstscccticcicaccsscicencssencsarsssicereinaecesaneecranisstiomnniieniencen LO 4 1 1 4 1 2 4 1 3 4 1 4 Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 2 of 24 9 Locklizard Error Message We cannot connect to the license server by Internet Please check that you are connected or that a firewall is not stopping this CONNECTION sssssssssssusssusnuunnuunnunnnnnnnsnnnnnannnans 18 When I go to register my license file it tells me the server is unavailable cssssssseseeeeeeeens 19 Error message when registering License Check Failed Server Returned 302 Response COE armiom a a a a aaa 19 When trying to register I get the error message license check failed server retur
12. d de d d d de RA REESE Rea RRR Open with PLEASE REGISTRATION PROCESS WILL NOT WORK i Save to Disk Rorereeceecervecravesvaccavesrads RRR RRR I E Do this automatically for files like this from now on ou will need to register with nse file in your email the publisher Before vie the publis applicatio If your em ox we the license file to disk and double cli do not register then you cannot view prote If you have any difficulty registering the product please contact the document owner at es apie A nou y Vv Diagram 6 Safeguard Viewer Registration Email and License file Immediate Registration To register double click on the llv file in your email application select the Open It option and then the OK button Double clicking on the safeguard_v_license llv file invokes the registration process and registers you with the publisher A message dialog confirms successful registration 1 4 2 Save license file and then Register Safeguard Alternatively you can use the save to disk option to save the license file to disk You can then double click on the license file in Finder to register Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 9 of 24 E Locklizard 1 4 3 1 4 4 1 4 5 Zipped license files and registration The license file is also contained in a zip file so that it does not get stopped or altered by firewalls or corrupt
13. directed by a proxy server The most common reason for this message is that your organization strictly controls access to web sites and the LockLizard Licensing server has not been added to the authorized list Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 19 of 24 E Locklizard 4 1 4 4 1 5 4 1 6 4 1 7 When trying to register I get the error message license check failed server returned 407 response code The most likely reason for this is that you are using a proxy to access the Internet Make sure you have entered the correct proxy settings and then try again See proxy settings Error message Server Response code 504 This error message is displayed if access to port 8444 is blocked Please check with your company s network engineers as this port needs to be open Error message Acrobat could not open lt filename gt pdc because it is either not a supported file type or the file has been corrupted This error message is displayed if you have installed Adobe Acrobat on your computer and try and open a pdc file directly from Adobe s File Open menu or you have associated the pdc file extension with Adobe Acrobat To open a pdc file you must double click on the filename Error message A component required by Lizard Safeguard viewer is not running This error message is displayed for any of the following reasons 1 Your firewall has prevented the Viewer softwar
14. e from running Please make sure it is permitted to run and can access the Internet 2 You have upgraded your OS since installing Lizard Safeguard viewer software If this is the case you must re install the viewer software since some of the viewer components may have been overwritten Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 20 of 24 se LockLizard 4 1 8 4 1 9 4 1 10 4 1 11 4 1 12 The license file I have received has an extension of mim not lv I change it to llv but still cannot register This is because you are using AOL or IM as an email client and AOL IM has corrupted the license file and changed the file extension Please ask the publisher to resend you the license file as a zipped file or to send the registration email to a different email address The requested URL_LockLizardLicensing_CheckLicense was not found on this server displayed if a proxy is running Can t connect to server www locklizard license co uk Error 12003 An extended error was returned from the server We cannot register your account because the server is not available The most likely cause for these error messages is that access to port 8444 is blocked Outbound and inbound traffic must be enabled on this port If your network administrator does not allow traffic on this port then you can use port 8080 instead To do this edit the license file using Notepad and change HTTPS to HTTP and port 8444
15. e of a LockLizard product for the purpose of using files compliant with locklizard PROTECTED file formats This is the sole agreement and the user accepts it as binding by the act of using the LockLizard product or any part thereof in any manner including but not limited to downloading installing copying executing or accessing It should be read carefully before being accepted as a result of any of these activities Installation Type Install une The LockLizard product comprises computer software computerised materials and any other documentation whether provided together with the product or separately in an online form License rights are granted only where the LockLizard product has wd been lawfully obtained LockLizard products are licensed not sold C Print E Save Go Back Continue Diagram 2 Safeguard Viewer License Agreement Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 5 of 24 Fo LockLizard B Install Lizard Safeguard PDF Viewer Select a Destination Select a destination volume to install the Lizard Safeguard Introduction PDF Viewer software License Macintosh HD NO NAME PDCView tup 2 5 8 117GB 98 3GB Free 31 7GB 19 9GB Free 5 OMB 24 0KB Free Diagram 3 Safeguard Viewer Installation folder A eee H Install Lizard Safeguard PDF Viewer Easy Ins
16. eatousvesssediesnonsuasstatuisnasasensuatarasiusnasnesannasaiznsn 10 1 4 6 Messages displayed if you have not registered o2c 200022020000000000000900099000000009000900090 0090000000000000 11 CHAPTER 2 VIEWING PROTECTED PDF FILES ssssssssssnsusnesununnnnnnnunannnnnnnananunnnnnnnannnnnnannana LZ 2 1 VIEWER CONTROLS cccssscccssecccssccceseeccenseccnseeccnsceccsccseceesceseseceneescensecenseecceseeoueees 13 2 1 1 Page Up down controls sesssesssesseseeseeeeseeeseaneceeensenesnanesenensenesuaneenensenesuaneaeneesenesuaneenenseneneaneneaeesenennaneneneesenennanenees 13 2 1 2 Viewing multiple pages book format o220222000000000020209009099909990990 0900000090009900 00000000 nnn 13 2 1 3 Document display size ZOOM cessssessssesseesseeseeesenesnanetseeeseeesnanesenenseneneaneneneeseneseanesenenseneneaneneneeseneneaneneeenenennanenees 13 2 1 4 Scrolling opti nS A2 ee 14 2 1 5 Searching for text cssesssseeseeesseessenseeesaeeseeeseneseanenseeeseneseanesseesseneavaneaeeesseneasaneeeesseneaveneaeeesseneaneneaeeeeseneaneneoeeseaennanenees 14 2 1 6 Printing COMtTOIS ccssssssesssessseeseesseseeseeeeseeeseanessnenseeeseaneeeesseseseanenenenseneneaneaeneesenesuaneeneeseneneaneneaeesenennaneneneesenennanenees 14 2 2 FILE SIZES SUPPORTED sssccccseccccsecccsscccescecceneeccnsceccsscecesccseceescenesonensesenseeoeseeeouss 14 2 3 DOCUMENT CONTROLS 0ssccccseccccsscccseecceseeccescesensceccssccc
17. ed by mail applications during transmission If you cannot register using the llv license file for any reason then use the one contained in the zip file Double click on the zip file in your email application select the Open It option and then the OK button Then double click on the safeguard_v_license llv file this file is revealed when the unzip process has run NOTE Firewalls may rename file extensions Some firewall products may have renamed the zip file and you may have to approve running it to reveal the license file contents Zone Alarm for example renames zip files with a zm9 file extension You can either double click on this file and Zone Alarm will run asking you whether you want to view the contents or you can save the file to disk rename the file extension back to zip and then double click on it Web based email systems and registration With web based email systems where you view your emails through a web browser you will need to save the license file to disk before double clicking on it so that the license process can be executed locally Successful Registration At registration time checks are made to see if your customer account exists when it becomes valid and which documents publications you are allowed to access Once you have successfully registered the following dialog is displayed Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 10 of 24 9 Locklizard
18. guard Viewer allows you to configure your proxy settings into the viewer To configure proxy settings double click on the ProxySettings icon in the Applications gt Lizard Safeguard folder The following panel is displayed eee Proxy settings Use proxy Proxy address Proxy port _ Authentication Username Password Cor Diagram 5 Proxy Settings dialog Check the Use proxy checkbox and enter the address the proxy requires If you are an end user then your IT support group will be able to tell you the address you should enter here Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 7 of 24 Eo LockLizard Also ask them if you need to enter a specific port address LockLizard Safeguard uses port 443 or 8444 to securely address using HTTPS the relevant administration server for the publisher whose product you have purchased for internal systems this corresponds to the documents you are authorized to use If your internal system requires the use of a different port for the connection you must enter it in the Proxy port box If your internal control system requires authentication at the firewall then check the Authentication checkbox and enter in the fields provided the username and password that your IT department have allocated to be able to access the firewall service You only need to run the utility once NOTE Lizard Safeguard Evaluation If you are eval
19. ing document access key Unexpected end of file j 140109 SOTV CF a 4 21 Error message You do not have the correct key that is required to decrypt this document is displayed but you have been given access to the document 22 Error message You need to register with the publisher before you can view any protected COCUMENES scecssesseeeseeesseeseeeeeeneseaeeseeensenesnaneteeensenesnanensneneeneneaneenenseneneaneaenenteneneaneneaeesenennaneneeesenennanenees 23 Error 1284 68 Can t connect to server www locklizard license1 co uk Error 0 The server response could not be parsed Please check your internet connection and try again 23 CHAPTERS DE INSTALLATION ssssssssresunsusnnnnnnnnnnnnnunnnnnnnnnnnnnannnnnannnnnannnnnannnnnnnannnnnnnnnnnannan 2 Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 3 of 24 Se SD LockLizard Chapter 1 Installation amp Registration 1 1 Introduction Lizard Safeguard Secure PDF Viewer enables you to view protected PDF files that have been published in PDC format Safeguard Viewer is a standalone application that controls what you can do with protected PDF files for example how long you can view them for whether you can print them etc These document controls are set by the publisher of the document and cannot be altered by yourself 1 1 1 Installation Pre requisites Lizard Safeguard Secure PDF Viewer is compatible with the following Apple Macintosh platfo
20. ned 407 J REY 0 0 LJ i AE E T EA A E PEER 20 4 1 5 4 1 6 4 1 7 4 1 8 4 1 9 4 1 10 4 1 11 4 1 12 4 1 13 4 1 14 4 1 15 Error message Server Response code 504 cscssssssssessseessesssenseeesaceseceeseneseanensneeseseneaseneseeseneneaneneeesenennanenees 20 Error message Acrobat could not open lt filename gt pdc because it is either not a supported file type or the file has been corrupted Error message A component required by Lizard Safeguard viewer is not running The license file I have received has an extension of mim not llv I change it to llv but still cannot 8724 ES fs AA A2 onid ennn ei nioeda binaon asisten naa aad FAa dJia nA Adai raei aSa Vaa Eod aSr Ad darid oTa ei daeu BA Kiasan Taani 21 The requested URL_LockLizardLicensing_CheckLicense was not found on this server displayed if a PHONY S FUNNINT cassicassasnsieesssnicecctscearastinstacsssceasoussadsacsissnessussnisaiuitesasoastisinavtusnsaesssussuaud outeasithicassbeuassedstediuoaitusinaiatsiaasensaas 21 Can t connect to server www locklizard license co uk Error 12003 An extended error was returned from the See N deaan narama rianan Saanaa Daana APAA AA Aane MA rd Aa KANAN Aa aaa ANEAN AA Aaaa ANa AAAA AARAA To MR AAPAN an Aa Va HANE AAAA ANa AAPAN ARRATE 21 We cannot register your account because the server is not available ss ssssssssssssnsusnnnuunnununnnnnnnnnnnnnnnnnnnunnnnnnnnnannnn 21 An error has occurred while retriev
21. o make copies of books much more quickly than ever before And this put power into the hands of the printers because they could control the printing process It was to be quite a while before it was thought that the author of a book should have some rights in the work that went along with the sale of the book or picture Perhaps the first reference to a copyright quite literally the right to make copies is the Statute of Anne 1710 see http www copyrighthistory com anne htm developed in the United Kingdom and setting out rights lasting for 14 and 21 years There was much debate about exactly what this right was because the more usual property rights were about the ownership of land and that was much easier to think about But since 1710 lof2 Account never Diagram 9 Safeguard Secure PDF Viewer with protected PDF document copyright has steadily developed Some countries created droit morale or DEA AA OA POT aE eNO F DARE E GADA V CDA E DAD When you view a secure PDF document for the first time the viewer software will check if it has the correct key to view it If it does not the viewer will check with your publisher s administration server to see if you have been granted access to the document you MUST be connected to the Internet at this point If access is allowed then the decryption key is transparently relayed to the client and you will be able to Safeguard Viewer Mac manual v2 5 Revision 1
22. rms e Mac OSX 10 4 or above For OSX 10 6 Snow Leopard Apple s Rosetta needs to be installed on Intel based Macs 1 2 Installing the Viewer Double click on the PDCViewerSetup dmeg file it will be mounted automatically When mounted a new desktop shortcut will be displayed double click on it and it shall open a Finder window select PDCViewerSetup pkg and run it Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 4 of 24 9 Locklizard Select the Continue button to install Lizard Safeguard PDF Viewer and follow the instructions on screen The installation process is straight forward and it takes less than a minute from start to finish Screenshots of the installation process are given below and are self explanatory Install Lizard Safeguard PDF Viewer Welcome to the Lizard Safeguard PDF Viewer Installer Welcome to the Lizard Safeguard installation program You will be Introduction guided through the steps necessary to install Lizard Safeguard PDF Viewer License Z Diagram 1 Safeguard Viewer Welcome screen Tooo A Install Lizard Safeguard PDF Viewer Software License Agreement Introduction LockLizard Limited License Agreement ALA for users License GENERAL This license agreement is the contract between LockLizard Limited LockLizard a company registered in England and Wales No 5117542 and any person or entity that is making us
23. t expires if ever and when the document you are viewing expires if ever are displayed at the bottom of the viewer window in the status bar Program Updates Once a week Safeguard Viewer will check with the LockLizard Administration server to see if any new updates are available If updates are available the Viewer software will ask you whether you want to download and install the new updates You can also check for updates on a more regular basis by using the Check for Program Updates option from the Help menu NOTE User Rights In order to install any updates you will need to be logged on as an Administrator Delete the Safeguard application and REMOVE the program from your trash can Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 15 of 24 Es LockLizard Chapter 3 FAQs This chapter covers frequently asked questions on Lizard Safeguard Viewer 3 1 1 3 1 2 3 1 3 3 1 3 1 Do I have to be connected to the Internet in order to view secure PDF documents This depends on the controls set by the publisher They may require that you connect to the Internet every time you view one of their documents or that you connect every n number of days or that you don t need to connect to the Internet at all Where do I buy a license from to view protected PDF documents From the relevant publisher If you do not have a license for a pdc file the viewer will display a message from the pu
24. tall on Macintosh HD Introduction Click Install to perform a basic installation of this software package on the volume Macintosh HD License GoBack Install M Diagram 4 Safeguard Viewer Installation Settings eoe A Install Lizard Safeguard PDF Viewer l Introduction License Select Des T 7 The software was successfully installed que ee a s auque b A Diagram 5 Safeguard Viewer Successful Installation Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 6 of 24 f LockLizard 1 3 Proxy Settings Proxy servers are used in some organizations to change the port addressing from the Windows default to another internally determined port number On some systems because of internal security requirements firewall controls are set to prevent internal applications from connecting directly to external web addresses Further to help prevent attacks from hackers and prevent keyloggers and other programs commonly used by hackers viruses and worms to send confidential internal data to outsiders internal systems may use port addresses on the firewall that are not the standard ports Finally the firewall may require users who wish to use external services to authenticate themselves to the firewall before they are able to use external services To support these higher security requirements Safe
25. tion can be found using the Outline amp Search pane on the right of the viewer A list of results are displayed underneath the search box 2 1 6 Printing Controls Print Range The print range edit box will contain From and To page numbers i e From 1to 1 Pages per Sheet This allows you to fit a defined amount of pages onto one printed page Border Selecting this option will allow you to add hairline borders to the printed page Flip or Reverse page orientation These options allow you to either flip or reverse the page orientation 2 2 File Sizes supported Safeguard Viewer supports files of up to 200Mb in size Since files are decrypted in memory file opening times will depend on your computer environment Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 14 of 24 9 Locklizard 2 3 2 4 Document controls The publisher may have placed controls on the document that require you to connect to the Internet whenever you want to use a document or connect occasionally and the viewer will automatically enforce those controls The publisher may only have licensed you to view a document for a specific number of times If that is the case you must be connected to the Internet in order to view the document You may or may not be able to print a document the print icon therefore may or may not be enabled and or printing may be limited to a number of copies Details of when your accoun
26. uating Lizard Safeguard free 15 day trial then Safeguard Viewer uses port 443 to address using HTTPS the LockLizard administration server 1 4 Registering the Viewer Before you can start viewing secure PDF documents you must first register your license with your publisher NOTE Connection to the Internet is required You must be online to the Internet during the registration process because it updates the registration control service in realtime If you do not have an Internet connection then you will receive an error message and you will have to start the process again You will have already been sent an email from your publisher containing your license file safeguard_v_license Ilv Safeguard Viewer Mac manual v2 5 Revision 1 09 2011 LockLizard Ltd Page 8 of 24 Se xD LockLizard eee LockLizard Safeguard Secure PDF Viewer Registration O N da gt lt A dd w Z Rg ks S Get Mail Write Address Book Reply Reply All Forward Delete Junk Print Stop 1 4 1 V Subject LockLizard Safeguard Secure PDF Viewer Registration i 080 Opening safeguard_v_license llv ate To you have chosen to open rirst 1r sortware tnen Please Ciick on R the follow safeguard_v_license llv re i which is a Binary File Save the from mailbox to run the installation process What should Thunderbird do with this file NOTE You HERR RRR RRR de d d de de d
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