GXP 1400/1405 USER MANUAL
Contents
1. TRANSFER Transfer an active call to another number CONF Establish 3 way conference with other 2 parties LINE 1 LINE 2 Switch between line and line 2 5 Mute Press to mute unmute an active call g Headset Used when you plugged a headset Speaker Hands free function You can call without using handset Loudspeaker function gt Send Redial Enter the digits and then press Send to dial out the number Redial Redial when there is a previously dialed call Navigation Keys Menu Press the 4 navigation keys to move up down left right Press the round button in the center to enter Keypad Configuration MENU when phone is in idle The round button MENU can also be used as ENTER key when in Keypad Configuration nn Volume Press or to adjust the volume Phone Configuration Setting Grandstream GXP1400 1 Verify device s IP address Press soft key NextScr twice to view device s IP address 2 Open a web browser and enter the device s IP address on the URL field Format http IP Address a GXP1405_ CE ssren xecutive IP Phone a lt 2 Fete English 3 Type password and click Login Default password admin If you request to set up the device before shipping we will change and write or paste the new password in its case Grandstream GXP1405 nTa English Cin Status Accounts Settings Network Maintenance Phonebook l Version 1 0 6 11 Account Status2. 300 Max Unsaved Log 200 save Savo and Ap Rosor Disable Call Waiting Select Yes This will ignore Call waiting Select No if you want to enable Call waiting Once done click Save and Apply 8 Hover cursor over Settings and click Date and Time NTP Server Enter ntp jst mfeed ad jp Time Zone Select the time zone where you are located Grandstream GXP1405 Admin Logout Reboot English C a Status Accounts Settings Network Maintenance Phonebook l Version 1 0 6 11 Date and Time General Settings Call Features NTP Server ntp jst mfeed ad jp Ring Tone Allow DHCP Option 42 to override NTP server No Yes Audio Control Time Zone Auto LCD Display Date and Time Allow DHCP Option 2 to Override Time Zone Setting Service Self Defined Time Zone MTZ 6MDT 5 M4 1 0 M Date Display Format yyyy mm dd 7 Time Display Format 12 Hour 24 Hour Copyright Grandstream Networks Inc 2015 All Rights Reserved Once done click Save and Apply 9 Hover cursor over Maintenance and click Web Access Grandstream GXP1405 Admin Logout Reboot English Ai Status Accounts Settings Network Maintenance Phonebook tal Version 1 0 6 11 Web Access Web Access Provisioning New Password Confirm Password New Password eeccvecece Confirm Password ecvccecece Copyright Grandstream Networks Inc 2015 All Rights Reserved Set a new passwo
3. Settings Call Settings l Preferred Vocoder choice2 PCMA 7 Account 2 Preferred Vocoder choice3 PCMU Preferred Vocoder choice4 PCMU lt gt Preferred Vocoder choice 5 PCMU lt gt Preferred Vocoder choice6 PCMU lt gt Preferred Vocoder choice 7 PCMU 7 Use First Matching Vocoder in 2000K SDP NoYes Disable Multiple m line in SDP No Yes SRTP Mode No Crypto Life Time No Yes Symmetric RTP No Yes Silence Suppression No _ Yes Once done click Save and Apply 7 Hover cursor over Settings and click Call Features Grandstream GXP1405 China c Admin Logout Reboot Network Maintenance Phonebook Version 1 0 6 11 Call Features Call Features Off hook Auto Dial Off hook Timeout 30 Disable Call Waiting No Yes Disable Call Waiting Tone No O Yes Disable Direct IP Call No Yes Use Quick IP Call Mode No O Yes Disable Conference No Yes Disable in call DTMF Display No O Yes Enable Sending DTMF via Speed Dial 99 SOO Yes Disable DND Button No Yes Enable Idle Mute No O Yes Disable Transfer No O Yes In call Dial Number on Pressing Transfer Key Auto Attended Transfer No O Yes Do Not Escape as 23 in a No Yes SIP URI Click To Dial Feature Disabled O Enabled Blink message LED on ringing No G Yes Call History Flash Writing 0 means this option is disabled Write Timeout
4. Account Status Account SIP User ID SIP Server SIP Registration Account 1 0000270411 voip3022 agile ne jp YES Account 2 0000265409 voip3005 agile ne jp INO Copyright Grandstream Networks Inc 2015 All Rights Reserved 4 Hover cursor over Accounts Select Account 1 and click General Settings Grandstream GXP1400 Admin Logout Reboot English C iun Status Accounts Settings Network Maintenance Phonebook Ud Account G Version 1 0 8 4 Account 2 gt Network Settings SIP Settings b C Account Status Aco setnos Account Status Call Settings Account SIP User ID SIP Server SIP Registration Account 1 0000248244 voip3022 agile ne jp YES Account 2 0000237824 172 1843 mo o ool Copyright Grandstream Networks Inc 2015 All Rights Reserved Grandstream GXP1400 Admin Logout Reboot English C iun Status Accounts Settings Network Maintenance Phonebook la Version 1 0 8 4 General Settings General Settings Account Active No Yes l f Account Name Unique ID SIP Settings I O mse onse Audio Settings l Call Settings l j Secondary SIP Server Account 2 i Outbound Proxy Login Server Backup Outbound Proxy SIP User ID Unique ID Authenticate ID Unique ID Authenticate Password i Voice Mail UserID 999 Savo ana A SIP Server and Outbound Proxy Login Enter Login Server Account Name SIP User ID Authenticate ID Enter Unique ID 10 characters Authenti
5. GXP 1400 1405 USER MANUAL Thank you for purchasing Grandstream GXP1400 GXP1405 Small Medium Business IP Make sure and acknowledge that you have read this manual before using GXP1400 Package Contents Main Case Handset Phone Cord AC Power Adaptor Ethernet Cable Phone Stand Quick Start Guide Wall Mount Spacers x2 See eo aa ai ace Disclaimer This document is subject to change without prior notice A possibility of noise broken voice or disconnection may occur because of customers or our network environment We cannot guarantee the quality of voice The company assumes no responsibility on the difference of call or voice quality when the hearing acuity of individuals is concern The company assumes no responsibility when it was used outside Japan As for GXP1400 regular server maintenance you may experience temporarily service stops without prior notice The company assumes no responsibility for the damages of customer caused by the phone malfunction or breakdown Care Please use soft dry clothes to clean the device Don t use wet clothes Don t use volatile chemicals like benzene or thinner since they can damage the device If you want to use a chemical wipes please read the cautionary notes before using it Connection Method ee Ay LAN DS AV HeAeeT baer yaa aR EAC a ON PC Port LAN Port Power Headset Port Handset Port 1 Attach the phone stand or wall mount to the b
6. ack of the phone where there are slots 2 Connect the handset and main phone case with the phone cord 3 Connect the LAN port of the phone to the RJ 45 socket of a hub switch or a router LAN side of the router using the Ethernet cable 4 Connect the 5V DC output plug to the power jack on the phone plug the power adapter into an electrical outlet If PoE switch is used on GXP1405 in step 3 this step could be skipped 5 The LCD will display provisioning or firmware upgrade information Before continuing please wait for the date time display to show up 6 Using the keypad configuration menu or phone s embedded web server Web GUI by entering the IP address in web browser you can further configure the phone LCD Familiarization GXP1400 GXP1405 has a dynamic and customizable screen The screen displays differently depending on whether the phone is idle or in use active Date and Time Displays the current date and time It can be synchronized with Internet time servers Softkeys The softkeys are context sensitive and will change depending on the status of the phone Typical functions assigned to softkeys are e FORWARD ALL Unconditionally forwards the calls to another number e MISSED CALL Shows unanswered calls to this phone e NEXTSCR Toggles among idle screen weather and IP Address e REDIAL Redials the last dialed out number Keypad Familiarization HOLD Place active call on hold or resume the call on hold
7. cate Password Enter Registered Password sent thru mail If password was changed please enter the new one Voicemail User ID Enter 999 Once done click Save and Apply Set on both accounts Note that they must have different registered UID s Network Settings 5 Hover cursor over Accounts Select Account 1 and click Network Settings Nat Traversal Select Keep Alive Grandstream GXP1400 Admin Logout Reboot English Eston Status Accounts Settings Network Maintenance Phonebook f Version 1 0 8 4 Network Settings nt 1 General Settings DNS Mode A Record Network Settings Primary IP SIP Settings Ja Backup IP 1 Audio Settings l Cali Settings l Backup IP 2 Account 2 NAT Traversal Keep Alive Proxy Require Savo and App Copyright Grandstream Networks Inc 2015 All Rights Reserved Once done click Save and Apply 6 Hover cursor over Accounts Select Account 1 and click Audio Settings Send DTMF Check via RTP If you check DTMF Inband for DTMF mode on your Unique Management Page on our site Check in audio Grandstream GXP1400 Admin Logout Reboot ESS C on Status Accounts Settings Network Maintenance Phonebook l Version 1 0 8 4 Audio Settings General Settings l Send DTMF in audioM via RTP RFC2833 _ via SIP INFO l DTMF Payload Type 101 SIP Settings Preferred Vocoder choice1 PCMU v Audio
8. etwork Maintenance Phonebook l Version 1 0 6 11 Language Upgrade and Display Language Auto r Provisioning Language File Postfix Copyright Grandstream Networks Inc 2015 All Rights Reserved Display Language Select Auto Once done click Save and Apply After all configurations are set click Reboot This will reset the device and apply all changes made 12 Hover cursor over Maintenance and click Upgrade and Provisioning Note This step should only be done if you want to upgrade firmware Grandstream GXP1405 Cha fal Upgrade and Provisioning Admin Logout Reboot PTSD Status Accounts Settings Network Maintenance Phonebook Firmware Upgrade and Provisioning Version 1 0 6 11 Upgrade and Provisioning Always Check for New Firmware Check New Firmware Only When F W pre suffix Changes XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Always Authenticate Before Challenge Always Skip the Firmware Check No Yes Upgrade via TFTP HTTP HTTPS Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Allow DHCP Option 43 and Option 66 to Override Server Allow DHCP Option 120 to Override SIP Server 3CX Auto Provision fm grandstream com fm grandstream com lt No Yes No Yes No Yes No iim 3 ee eee ee Hour of t
9. he Day 0 23 Day of the Week 0 6 Authenticate Conf File Yes check for upgrade every day Yes check for upgrade every week 1 1 No Yes sae Savo ana oy Rot Copyright Grandstream Networks Inc 2015 All Rights Reserved Firmware Upgrade and Provisioning Select Always Check for New Firmware Upgrade via Select HTTP Automatic Upgrade Select Yes check for upgrade every minutes input 10080 on field provided Once done click Save and Apply Precautions amp Safety Instructions The following instructions help use Grandstream GXP1400 properly and prevent accidents Failure to follow these instructions would void the product s warranty and accident may happen 1 Immediately unplug the device from the power supply if there is a strange smell and smoke Don t use the device and immediately contact the dealer for repair Do not disassemble or modify The device may malfunction cause electric shock and fire 2 Do not insert metal and keep the device dry The device may malfunction cause electric shock and fire 3 Do not touch the device when lightning occurs Doing so may cause an electrical shock Don t place near a flammable material This may cause fire or explosion 4 Holding the phone on wet hands may cause electric shock Don t place the device in an extreme hot or cold place Sudden temperature change may cause malfunction of the device 5 Do not place in a damp dusty or direc
10. rd for Admin Password for security purposes Once done click Save and Apply 10 Hover cursor over Maintenance and click Upgrade and Provisioning Admin Logout Reboot Grandstream GXP1405 Gina Web Status Accounts Settings Network Maintenance Phonebook Version 1 0 6 11 Upgrade and Provisioning Always Check for New Firmware Upgrade and aranda Firmware Pinch nt Check New Firmware Only When F W pre suffix Changes Always Skip the Firmware Check XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Always Authenticate Before a No Yes Challenge Upgrade via TFTP HTTP O HTTPS Firmware Server Path fm grandstream com Config Server Path fm grandstream com Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Allow DHCP Option 43 and No Yes Option 66 to Override Server Allow DHCP Option 120 to Override SIP Server o 3CX Auto Provision No Yes a No Yes check for upgrade every 10081 minute s Automatic Upgrade upgr y 10001 minute s Yes check for upgrade every day Yes check for upgrade every week Hour of the Day 0 23 1 Day of the Week 0 6 1 Authenticate Conf File No O Yes Soo Firmware Upgrade and Provisioning Select Always Skip the Firmware Check Once done click Save and Apply 11 Hover cursor over Maintenance and click Language Grandstream GXP1405 na EA Engish C yn Status Accounts Settings N
11. t sunlight This may trigger an explosion of the device Place in an even and stable location 6 Do not place the phone and earpiece near an absorbent and magnet material This may cause malfunction Troubleshooting Please check the troubleshooting procedure before requesting a repair If the problem doesn t get resolved please contact us General Failure Plug and Unplug from the power source Do this for few times Wait for at least one minute before plugging the device If the problem is not resolved after doing this please contact our customer support service Please provide your number and broadband products No Ringer Sound Ethernet Cable 1s Check the connection of the disconnected Ethernet cable AC Adapter is Check the connection of the disconnected AC Adapter Did you change the volume Adjust the volume on the settings volume button Did you change the settings Revert the changed settings on the display Disconnect the Ethernet cable Please reboot Call is interrupted by noise Are there any abnormalities Check your network in the network environment environment Initialization Method Note that previous configurations will be cleared out after the initialization process You need to set all the required information again to start your service Press the MENU e button and select Config Then select Factory Reset and confirm by selecting OK
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