"user manual"
Contents
1. SAFETY INFORMATION I Warning Symbols Used in this Manual esee i Warnings for Satellite Terminal eee eerte tenente tennents i CONTENTS IV INTRODUCTION I About This PFOG CE uttter te tee n n e try exivit I About This User Guide reete iietie ceti tee testa tton itta tri tento na 2 Package Conitents reete erheben ri arkt i senes setint ee da deser eden iv EA neto a Rss 2 Minimum System Requirements for Laptop PC seen 2 GETTING STARTED 4 Introduction to Getting Started eese tentent 4 Installing Your Termirial ntn ntt tnnt he tta teer sentio htt esas 4 Terminal LED Functionality eese eene tenente tentent teen tnnent 4 UsiNG THE HUGHES 9300 SERIES TERMINALS 5 Autostart configuration esses teen ntn tentent tentent tenete tenete n tenententenn 5 Power up and Connection to the Internet eerte 6 Connecting the Terminal to External Devices eene 6 Connecting by USB eee esee teee tentent ettet entente n tenenttnt ente teen tenetis 6 Connecting by Etli amp rnet ict trie tit errtont terni re tt sicaseaavesestatesesiasss 7 Connecting by ISDN eee estes ente teen tette tenente teen tnttn tenen niara 7 Connecting by VVLAN eintritt tiet error haria ratae nid deg 7 Connecting by R l iitt tritt trar2. CONNECTING THE TERMINAL TO EXTERNAL DEVICES You can connect various external devices to the IDU with one or more of the following interfaces e USB e RJ II e Ethernet e Integrated Services Digital Network ISDN e WLAN ra There is no need to check the active interface All interfaces can be used simultaneously Note to accommodate multiple users lvi During initial setup the terminal can only be configured using either a USB or an Ethernet connection Once the terminal has been configured all five interfaces USB RJ 1 1 Ethernet Nets WLAN and ISDN can be used for data transfer depending on the service required Your computer must be configured to support your chosen connection method Refer to the documentation supplied with your computer for details CONNECTING BY USB To connect the IDU to the computer using the USB port perform the following e Connect a USB cable to your computer s USB port and insert the other end of the connector into the IDU s USB port ra When plugging in the USB cable for the first time you will see Windows installing a new driver for 6 Hughes 9350 BGAN Terminal User Guide Note the device If you install LaunchPad the USB driver for the terminal will also be installed When you plug in the USB cable into your computer for the first time your computer will detect that new USB hardware has been connected You should then follow the computer s instruction
3. 22 Hughes 9350 BGAN Terminal User Guide To see if the context has been set up properly click the PDP Contexts page and this will display all contexts that have been set up active or inactive See screen shot below File Edit View Favorites Tools Help ay GQ ex r ix a TN JO Search Se Favorites O B rel Address ES http 192 168 128 100 web connection htm z Be Links BGAN mm m umm mum ae Hu E Connection Control Lem ID Local IP Global IP Address Address NAROS 1 192 168 128 101 BGAN INMARSAT COM 161 30 180 176 BackGround 172 30 66 7 172 30 34 7 Deactivate CI 2 192 168 128 205 BGAN INMARSAT COM 161 30 180 166 BackGround172 30 66 7 172 30 34 7 Deactivate Clear 32K Streaming APN QoS DNS1 DNS2 e 3 192 168 128 215 BGAN INMARSAT COM 161 30 180 187 172 30 66 7 172 30 34 7 Deactivate lE Activate Activate Activate 9 a PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP SECURITY Activate Activate Activate Activate ACA Activate ISDN ANTENNA ES APN Name BGAN INMARSAT COM Loca IP 192 168 128 101 Username i Background z Password c ele elele _Desotivate_ Deactivate L Deactivate Activate Clear Activate Activate Activate Activate Activate Activate o o a Hughes 9350 BGAN Terminal User Guide 23 PPISDN You can establish ISDN data communication by connecting your ISDN equipment directly to t
4. Hughes 9300 Series BGAN Terminal User Guide P N 1038495 0001 Revision D Ay inmarsat Copyright 2009 2010 Hughes Network Systems LLC All rights reserved This publication and its contents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks Hughes HughesNet Hughes Network Systems and SPACEWAY are trademarks of Hughes Network Systems LLC All other trademarks are the property of their respective owners INMARSAT is a trademark of the International Mobile Satellite Organization The Inmarsat LOGO and the trademark BGAN are trademarks of Inmarsat IP Company limited All trademarks are licensed to Inmarsat Limited Y oss SAFETY INFORMATION For your safety and protection read this entire user manual before you attempt to use the Broadband Global Area Network B
5. BEGAN INMARsaT Jl 192 168 128210 192 168 128 219 3X BGAN INMARSAT 4 192 168 128 220 192 168 128 229 64k v BGAN INMARSAT BGAN INMARSAT PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP Security ACA ISDN ANTENNA 192 168 128 230 192 168 128239 128k ooooooBR oooccocgp v 192 168 128 240 192 168 128 249 256k BGAN INMARSAT Vv 192 168 128250 192 168 128254 Background w BGAN INMARSAT ACA settings for TEs using DHCP assigned IP address Dynamic Background ACA Only off On NOTE DA Data Activated context Hughes 9350 BGAN Terminal User Guide 21 If you want to set up additional ranges of addresses follow the same instructions as above Note You cannot overlap the IP address ranges If you do an error will pop up telling you that you have an overlap region Check all of the ranges for overlaps and try again When you are finished click Apply and you should see a message saying Operation Successful ACA settings for TEs using DHCP assigned IP address This option allows you to set up the UT for dynamic background ACA This means that any device connected to the UT will automatically receive a background PDP context To activate this feature select the On radio button under ACA settings for TEs using DHCP assigned IP address and click Apply To have the context only be activated when the TE sends data select DA
6. GPS Global Positioning System The GPS receiver in the Satellite Terminal receives signals from the constellation of GPS satellites It uses these signals to determine the terminal s location on earth That location is used during registration to gain access to the BGAN system Header Compression A header is the component of a data packet that precedes the data you are sending The header contains information such as source and destination address error checking and other administrative details In most data types this does not noticeably affect the data transmission rates However in multimedia applications such as voice and video the header can significantly affect performance IP Address An Internet Protocol address or IP address is a number that uniquely identifies the computer accessible over a TCP IP based LAN or the Internet that is sending or receiving information An IP address is a 32 bit numeric address written as four numbers separated by periods with each number between 0 and 255 For example 207 1 15 79 4 is an IP address In the BGAN system IP addresses for the network and the TE can be dynamic or static Network Dynamic IP Address A network dynamic IP address is a temporary address that is assigned by your BGAN service provider when you connect to the BGAN network If you do not need a permanent static IP address most service providers use a dynamic IP address Some service providers provide a 40 Hughes 9350 BGAN Terminal
7. page as shown below gl xl Av File Edit View Favorites Tools Help Qus ix B TN JO search f Favorites R Ez fw rel 33 Address J hetp 192 168 128 100 webjpropertiesshtm ER UunE E Properties Registration Status Registered with Home network PS Attach Status Attached Services available CS Attach Status Attached Services available C NO BEAM REGIONAL 13 WLAN Off aT Madistar with Mabvorn Fix Quality 3D PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP SECURITY ACA ISDN ANTENNA GPS Position Emergency Call Numbers Software Version IB Version Alarms Satellite Modem IMEI UE Class Satellite Modem IMSI USIM PIN Status USIM APN Name Last Update 09 12 03 22 23 36 Latitude 32 89 Longitude 117 20 000 008 112 110 118 119 911 999 0 0 0 66 V31 05 None 004401 64 000795 7 10 901112112100638 READY BGAN INMARSAT COM Download Terminal Log File Right Click the link below and select Save Target As Event Log Download Current Packet Log Download Current Circuit Log Download Current Download Archive Download Archive Download Archive Hughes 9350 BGAN Terminal User Guide To ensure the Web pages update correctly with dynamic changes set your browser to check for newer versions of stored pages on every visit to the page In Internet Explorer this is configured in Tools Internet Options Bro
8. 168 128 102 Local IP ress Address APN BGAN INMARSAT COM APN Global IP 161 30 23 227 Global IP Address Address QoS BackGround QoS DNS1 172 30 194 8 DNS1 DNS2 172 30 194 11 DNS2 Deactivate Clear Activate Clear Add a New PDP Context Add a New PDP Context CID CID x Local IP 192 168 128 102 Local IP 192 168 128 102 pease Address i APN Name BGAN INMARSAT COM APN Name BGAN INMARSAT COM R equested Background Requested Qos QoS Background Username Username Password Password vot wm PROPERTIES m WLAN PROPERTIES m WLAN m SETUP m WEP SECURITY m SETUP m WEP SECURITY a STATISTICS PDP CONTEXTS a STATISTICS s PDP CONTEXTS m ACA a ISDN m AC ISDN m ANTENNA m ANTENNA 30 Hughes 9350 BGAN Terminal User Guide id MoBiLE WEB ACA PAGE There is insufficient room to display all the ACA IP address ranges on the mobile version of the ACA page To configure IP address ranges for different ACA QoSs select the required IP range and press Update Hughes 9350 BGAN Terminal User Guide IP ACA PROPERTIES DHCP Address 192 168 128 101 to Range 199 USIM APN Name bgan inmarsat com ACA settings for TEs with Static IP address Select IP Range 1 O on off O DA Low IP Address 192 168 128 200 Status High IP Address 192 168 128 201 QoS Background APN BGAN INMARSAT Username fi Password e
9. 2 I ER LT ER Address e http 192 168 128 100 web connection htm Go Links BGAN HUGHES VUES Connection Control BAE ID Local IP Global IP Address Address NARROWS 1 192 168 128 101 BGAN INMARSAT COM BackGround Activate 2 192 168 128 110 BGAN INMARSAT COM 161 30 180 30 BackGround 172 30 66 7 172 30 34 7 Deactivate 3 128K Streaming APN QoS DNS1 Clear Cle ele 192 168 128 128 BGAN INMARSAT COM 161 30 180 31 172 30 66 7 172 30 34 7 Deactivate Clear Activate Clear PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP SECURITY ele Activate Clear Activate Clear Activate Clear Activate Clear Activate Activate ACA Activate ISDN TRU zl APN Name BGAN INMARSAT COM hocal iE 192 168 128 101 Username I 128k z Password x TITIO ceu teu Clear Tea Tea CID Z1 Inactive CID 2 and 3 active Activating Multiple PDP Contexts To activate multiple PDP contexts for additional TE devices follow the same procedures above Each time you activate a context for a particular local IP address it will show up in the table as shown in the screenshot above Deactivating PDP Contexts To deactivate a PDP context press the Deactivate or Clear button The Deactivate button will leave the definition of the context so it can be reactivated with the Activate button The Clear button will both deactivate and delete the context Hughes 9350 BGAN Terminal User Gu
10. ACA ISDN ANTENNA Once all changes have been made click Apply Note You can use different MSNs for any of the ISDN call types above but your ISDN equipment must be programmed with the same MSN to accept incoming calls and you must use different numbers for speech audio and UDI RDI calls Hughes 9350 BGAN Terminal User Guide 25 gt ANTENNA This Web page allows you to monitor the status of the antenna Note This page does not automatically update and must be refreshed to poll for the latest status ATB State This field indicates the detailed state of the antenna tracking board and indicates whether the antenna is tracking or searching for the satellite Elevation The current elevation angle of the antenna Frequency kHz The frequency of the global beam in kHz that the antenna will attempt to track If the unit is experiencing problems use the table below to verify the antenna is searching for the correct satellite for your location Antenna Tracking indicates whether or not the antenna is currently tracking the satellite ABIT Results these fields indicate if any errors are found in the antenna during startup self test e Oindicates no error e 255 indicates the test has not yet been run e Any other value indicates a problem If the same code is seen repeatedly contact your service provider Z Antenna Status Microsoft Internet Explorer lol x File Edit Yiew Favorites Tools Help A Q sax
11. Terminal WEP Wireless Encryption Protocol WLAN Wireless Local Area Networking ABOUT THiS USER GUIDE This user guide contains the most up to date information available on the 9300 Series terminals on the date it was generated It is focused on the specific information needed to operate the Hughes 9300 Series Land Mobile User Terminals Refer to the Hughes 9201 User Guide for general information on how to access the BGAN network and how to use the Inmarsat LaunchPad Software This guide can be downloaded from the Hughes Web site at www bgan hughes com PACKAGE CONTENTS When you unpack any of the Land Mobile Terminal Kit packages you will find the following e BGAN Land Mobile Tracking Antenna Kit e Hughes BGAN Satellite Modem Kit IDU Your service provider will supply you with a SIM and its PIN and Satellite Terminal configuration instructions you will need to access the network Note The SIM card may also have four MSISDN numbers associated with it for various ISDN services e 4Kvoice e 3 1 kHz audio fax e 64K UDI data e 56K RDI data MINIMUM SYSTEM REQUIREMENTS FOR LAPTOP PC 2 Hughes 9350 BGAN Terminal User Guide These are the minimum computer system requirements for successful interface with the Satellite Terminal e Internet browser Microsoft Internet Explorer Mozilla or Safari Java must be active and running version 1 6 or newer available from www java com e PC support for at least one of these inter
12. User Guide private network IP address not routable within the Internet and others provide a routable public IP address Static IP Address A static IP address is assigned by service providers to BGAN Users when the USIM is provisioned This static IP address is used every time you connect to the BGAN network and is associated with a specific username and password DHCP Address Local IP address that is assigned by the UT DHCP server to the TE once connected to the UT This is a private IP address that is not routable within the Internet Terminal Local IP Address IP address of the UT to access the Web MMI and talk to the UT via Telnet This address is configurable by the user Standard Connection A standard connection is charged by volume of data sent The bandwidth you are allocated depends on terminal type and network availability but is always best effort that is you are allocated bandwidth depending on your requirements and the requirements of other users of the BGAN network or BGAN terminal This connection class is suitable for most data types other than multimedia Streaming A streaming connection is charged by time You are charged for the amount of time the connection is active Streaming enables multimedia data such as video to be sent in a continuous data stream and converted into sound and pictures The bandwidth required for a streaming connection is difficult to predict and depends on factors such as length of connecti
13. X x ix la A 79 Search S c Favorites Pa El m rel 33 Address e http 192 168 128 100 web au status htm Go Links amp BGAN HUGHE Antenna Status ILL T ml ATB State Track Elevation 43 Frequency KHz 1537070 Antenna Tracking TRUE NARROW 84 PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP SECURITY ACA ISDN ANTENNA ABIT Azimuth Motor Result ABIT Elevation Motor Result ABIT EEPROM Result ABIT RF Result ABIT LNA Result ABIT Microcontroller Result ABIT HPA Result 26 Hughes 9350 BGAN Terminal User Guide Additional Information on the various antenna parameters ATB states is shown below State Name State Description 0 INIT_ST Initial state I IDLE ST Wait for a frequency from the TU 2 AZ SEEKI ST Determine min max signal levels in a full sky scan 3 AZ SEEK2 ST Find azimuth direction 4 AZ SEEK ELEVATION ST Determine min max signal levels on a single elevation 5 TR TUNE EL ST Track and tune elevation state 6 TR TUNE PLL ST Track and tune PLL state 7 TRACK ST Track state 8 BLOCK ST Blocked state 9 FREEZE ST Antenna has stopped all motors 0 Test state 0x0A TEST ST The field at the bottom of the page is true false indicating whether the antenna is tracking that is in states 5 6 or 7 The frequency is the frequency of the global beam Possible values are the primary and secondary frequencies o
14. above named product is in conformity to all the essential requirements of R amp TTE Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex III or IV of Directive 1999 5 EC has been followed with the involvement of the following Notified Body ies AmericanTCB Inc 6731 Whittier Avenue Suite CI 10 McLean VA 22101 Identification mark 1588 Notified Body number The technical documentation relevant to the above equipment will be held at e Hughes Network Systems LLC 9605 Scranton Road San Diego CA 92121 USA e Signed by Nigel Bartlett Senior Technical Director September 2009 and Bill Lindsay Senior Program Manager September 2009 M The Ethernet cable used with the Hughes 9300 Series terminals shall not be longer than 3 meters 8 8 Note to comply with ETSI emissions requirements FCC COMPLIANCE e This device conforms to the FCC rules Any changes or modifications to Hughes Network Systems equipment not expressly approved by Hughes Network Systems could void the user s authority to operate the equipment e Tocomply with FCC RF exposure requirements this device must be operated with a minimum separation distance of 20 cm or more from a person s body Other operating configurations should be avoided e This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference
15. and 2 this device must accept any interference received including interference that may cause undesired operation _ i JAPANESE RADIO LAW TECHNICAL REGULATION CONFORMITY ICERTIFICATION GITEKI The 9350 Class 10 has been certified for use in Japan but requires an additional step before the terminal can be legally used in that country Contact JSAT Mobile before attempting to use a terminal in Japan Stuart Lester JSAT Mobile Communications Kamiyacho Sankei Building 7F Azabudai 1 7 2 Minato ku Tokyo 106 0041 Japan TEL 81 0 3 6459 1167 38 Hughes 9350 BGAN Terminal User Guide EU WEEE WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT DIRECTIVES The European Union EU directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and subassemblies manufactured by Hughes and its subcontractors will be compliant with this directive and any subsequent revisions or amendments This product carries the WEEE label below to demonstrate compliance For addition information contact Hughes Network Systems at www hughes com Hughes 9350 BGAN Terminal User Guide 39 D E GLOSSARY APN An Access Point Name APN provides access to an external network By default the SIM card in your terminal is configured with the APN of your service provider You may want to configure further APNSs if you have
16. and connect to it d Wireless LAN Security 128 bit Microsoft Internet Explorer E iol xi File Edit View Favorites Tools Help AN G sack v gt z x la FN pO Search 5 Favorites R iw LJ rel 3 Address EJ http 7 192 168 128 100 web wlan_sec128 htm LD mm m umm mum ae E mE Wireless LAN Security 128 bit cmo i WEP Protection Status ON z 128 bit wep O mwe e WEP Key 1 004401640007950123456789AB Default PROPERTIES Note Only Key 1 is supported for 128 bit WEP mode SETUP STATISTICS PDP CONTEXTS SSID Broadcast Enable WLAN MAC Filtering Disable WEP SECURITY ACA MAC 1 FF FF FF FF FF FF MAC 6 FF FF FF FF FF FF BEAM REGIONAL 13 WLAN On WEP ISDN FF FF FF FF FF FF FF FF FF FF FF FF ANTENNA MAC 2 FF FF FF FF FF FF MAC 7 FF FF FF FF FF FF MAC 3 FF FF FF FF FF FF MAC 8 FF FF FF FF FF FF MAC 4 FF FF FF FF FF FF MAC 9 FF FF FF FF FF FF MAC 5 FF FF FF FF FF FF MAC 10 FF FF FF FF FF FF Encryption Level 64 or 128 bit WEP encryption can be enabled WEP Key You can define the WEP key or use the default WEP key which is formulated using the IMEI number of the terminal e Hexadecimal 128 bit Requires 26 characters Recommended e Hexadecimal 64 bit Requires 10 characters Note If WEP is enabled you must provide other WLAN users with the WEP key in order for them to connect to the ter
17. arranged with your service provider to use more than one SIM card BGAN Satellite Terminal Referenced throughout this document as the Satellite Terminal the terminal or UT This device implements and manages BGAN satellite communications between your computer and the service provider s network Quality of Service QoS assigns a level of priority to certain types of data traffic in particular high bandwidth applications such as video and multimedia QoS attempts to maintain a guaranteed throughput level and minimize error rates and end to end latency thus providing a higher level of service than best effort protocols DNS Server The Domain Name System DNS is an Internet service that is required because the Internet does not recognize the text based Web address or email address that you type into your Web browser or email application All or part of a Web address or an email address is a domain name and DNS translates this domain name into an IP address that is recognized by the Internet A DNS server holds a database of domain names and IP addresses so that when you enter a Web address or email address you are directed to the correct IP address over the Internet Dynamic DNS Server If you are using dynamic IP addressing Inmarsat recommends that you use a dynamic DNS server A dynamic DNS server updates the IP address information in the DNS database each time your IP address changes A dynamic DNS server also enables a computer using
18. feo PROPERTIES Connected mode DHCP Lease Time 3600 SETUP PIN 3 attemps left PUK 10 attemps left l STATISTICS PDP CONTEXTS WLAN 24 7 PDP Context Keep Alive C On off Bypass Antenna Pointing on C off WEP SECURITY Satellite Selection AUTO z ACA NOTE changes to Satellite Selection will not take effect until the terminal is reset ISDN Netmode NAT BRIDGE ANTENNA Streaming Inactivity Timer On C off Streaming Inactivity Timeout in seconds 200 Emergency Call Numbers 000 008 112 110 118 119 911 999 ri Internet Z l Terminal Local IP Address This allows the user to change the local IP address of the terminal from the default 192 168 128 100 IP address Only the last two octets are available to change Once the local IP address is changed on this page and applied the IP address ranges for the DHCP server the PDP Context page and ACA page will also be changed automatically Note Updates to this field will not take effect until the UT is rebooted 2 DHCP Server allows the DHCP server in the UT to be turned on or off 3 DHCP Address Range This allows the user to set the range of DHCP addresses that are given out by the UT to any connected TE 4 Idle mode DHCP Lease Time Idle mode DHCP lease time refers to the DHCP lease time when the UT is not connected to the network This parameter allows the user to change the default time 60 seconds that the DHCP lease to the TE is good for This parameter
19. has a clear view of as much open sky as possible GPS AND BGAN REGISTRATION BGAN uses the accurate position and timing information obtained from GPS to help ensure efficient registration of a BGAN Terminal with the BGAN network Following successful registration and providing the terminal is left switched on and remains stationary the GPS is no longer needed Periodically the BGAN terminal contacts the BGAN network to inform the network that it is still switched on In addition the BGAN network periodically checks each terminal for activity and if the terminal has not automatically contacted the BGAN network as described above the terminal will be deregistered from the network 34 Hughes 9350 BGAN Terminal User Guide ISDN The Satellite Terminal provides an ISDN interface to connect devices for circuit switched voice and data services It is a basic rate also known as 2B D interface and uses the Euro ISDN protocol Note that the Satellite Terminal can only provide service for one 64 kbps B channel at a time DIALING AND NUMBERING DIALING As the ISDN numbering system follows the same pattern as the normal telephone system dialing is carried out in exactly the same manner as making a normal telephone call The subscriber number is used with the same international and area codes as any other telephone network Start the dialed number with 00 and terminate it with a MULTI SUBSCRIBER NUMBERING MSN ISDN supports MSN which is
20. s location limits visibility of four or more GPS satellites Move the vehicle terminal to a location where there are few obstructions such as trees or tall buildings so that as much as possible of the sky is visible ISDN device does not operate correctly The ISDN device is trying to draw too much power from the satellite terminal s ISDN interface The device you are connecting is not an ISDN device It might be an Ethernet device that you are accidentally connecting to the ISDN port Only connect an ISDN device that draws less than 70 mA of current at 40 V equivalent power 2 8 W Make sure you connect only ISDN devices to the ISDN port None of the above solutions resolve the problem Terminal may have a hardware or software fault and needs to be rebooted Remove power Wait 30 seconds Reconnect the DC power and turn on the terminal Hughes 9350 BGAN Terminal User Guide 33 y TECHNOLOGY OVERVIEW IGPS The Global Positioning System GPS uses 24 orbital satellites to determine the position of the terminal anywhere on the globe OBTAINING A GPS FIX In normal operation a GPS receiver such as that built into the tracking antenna needs to be able to receive signals from at least four satellites so that it can then calculate a latitude a longitude and an altitude This position fix is referred to as a three dimensional or 3 D fix If only three GPS satellites can be seen by the GPS
21. the terminal and computer For details review the User Guide Locate the terminal and computer closer together and reduce any obstructions between them Terminal will not accept incoming ISDN calls The MSN programmed into the ISDN device does not match the MSN programmed into the terminal Ensure the appropriate MSN is programmed into the ISDN device see ISDN Section of the User Guide Ensure the appropriate MSN is programmed into the terminal see ISDN Section of the User Guide Terminal will not make outgoing ISDN calls ISDN power sourcing is turned off Terminal is not registered with the network Enable the ISDN power sourcing from the BGAN LaunchPad or ISDN Web MMI page unless the ISDN device has a separate power source Check the Properties page in Web MMI to make sure the unit is CS attached 32 Hughes 9350 BGAN Terminal User Guide Problem Possible Cause Possible Solution Terminal is connected to the BGAN network but cannot obtain the requested Quality of Service Network temporarily not available User tried to set up a 256 kbps streaming connection Retry again If problem persists contact your service provider The Inmarsat network only supports 256 kbps streaming connections for Class 10 terminals that have an elevation angle greater than or equal to 45 The highest QoS for Class l terminals is 128 kbps Terminal does not obtain a GPS fix Terminal
22. 6 however do not submerge the unit Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 25 C to 55 C Avoid placing the Terminal close to cigarettes open flames or any source of heat Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment Only use a soft damp cloth to clean the Terminal To avoid impaired Terminal performance please ensure the unit s antenna is not damaged or covered with foreign material like paint or labeling When inserting the USIM SIM do not bend it or damage the contacts in any way When connecting the interface cables do not use excessive force IN THE VICINITY OF BLASTING WORK AND IN EXPLOSIVE ENVIRONMENTS Never use the Satellite Terminal where blasting work is in progress Observe all restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always clearly marked Do not use the Terminal while at a petrol filling station Do not use near fuel or chemicals QUALIFIED SERVICE Do not attempt to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair equipment ACCESSORIES Use Hughes approved accessories only Use of non approved accessories may result in loss of performance damage to the Satellite Terminal fire electric sh
23. 92 168 128 100 web usage statistics htm l Py iy Favorites 93 Suggested Usage Statistics fh gt E gt amp wm v Pager Safetyv Tool Usage Statistics cm BEAM NARROW 84 WLAN On PS Trip statistics 0000 Background Rx ICINXGN 7 Background Tx 1 534 MB PROPERTIES SETUP Streaming 32K 00 00 00 STATISTICS Streaming 64K 00 00 00 Resetdaa PDP CONTEXTS Streaming 128K 00 00 00 plus St ing 256K 01 58 32 mi WEP SECURITY bieten e ACA ISDN ANTENNA PS Lifetime Statistics Lifetime Rx 74 218 MB Lifetime Tx 18 266 MB Streaming 32K 00 00 00 1 Streaming 64K 00 00 00 Streaming 128K 00 00 00 Streaming 256K 03 10 05 Lifetime 00 38 24 LatestCall 00 00 45 Em Resetdata Done e Internet Protected Mode On fg 100 v Note If the UT power is abruptly disconnected for some reason the UT will not be able to save the statistics to flash and hence the statistics for the session may be inaccurate 14 Hughes 9350 BGAN Terminal User Guide gt gt PDP CONTEXTS The PDP Context page allows the user to set up and configure PDP contexts for any TE connected to the UT To activate a PDP Context go to the bottom of the page You will see the CID Local IP Address APN Requested QoS Username and Password fields FPDP Connections Microsof Internet Explorer ee iBix Ele Edi
24. ACA settings for TEs using DHCP assigned IP address Dynamic Background ACA Oon O off Only DA 3l Jy inmarsat TROUBLESHOOTING Problem Possible Cause Possible Solution Terminal will not turn on Power button not on No ignition sense Check that the power button is depressed Check positive voltage is applied to the ignition sense pin of the power connector Cannot insert USIM card holder into terminal USIM is not correctly seated in the card holder Card holder incorrectly oriented Ensure the USIM is pressed firmly into the card holder Ensure the card holder is oriented as shown in the Install Guide The BGAN LaunchPad or Web MMI will not connect to the terminal No interface connection between the terminal and computer Your computer is configured with a static IP address in the wrong subnet Ensure there is a WLAN USB or Ethernet connection between the terminal and computer see the User Guide Check the IP configuration settings on your computer Enable DHCP or use a static IP address in the same subnet as the UT The BGAN LaunchPad or Web MMI will not connect to the terminal over the WLAN interface Terminal WLAN Power is off WLAN WEP is enabled on terminal and the computer s WLAN is not programmed with the WEP keys WLAN signal is not strong enough Set WLAN Power to ON in the MMI or LaunchPad WLAN page Disable WEP or use the same WEP keys for both
25. GAN Land Mobile Satellite Terminal In particular read this safety section carefully Keep this safety information where you can refer to it if necessary WARNING SYMBOLS USED IN THIS MANUAL WARNING Potential Radio Frequency RF hazard Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid injury to eyes or other personal injury WARNING Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid personal injury DANGER Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the warning instructions to avoid electric shock injury or death gt gt e WARNINGS FOR SATELLITE TERMINAL DO NOT STAND NEAR TOP AND SIDES OF THE ANTENNA This device emits radio frequency energy To avoid injury do not place head or other body parts near the top and sides of the satellite antenna when system is operational Maintain a distance of one meter or more from the top and sides of the Satellite Terminal antenna ELECTRICAL STORMS Operation of the Satellite Terminal during electrical storms may result in severe personal injury or death Ensure the Below Deck Equipment is properly grounded to the chassis gt amp Hughes 9350 BGAN Terminal User Guide i gt gt gt D GENERAL Handle your Satellite Terminal with care The indoor unit is weather resistant per IEC 60529 IP54 and the antenna is IP5
26. GAN Terminal User Guide 5 M These default configurations are accessible through LaunchPad or the Web MMI and It is Not recommended to keep these settings for proper operation of the Hughes 9300 Series Land Mobile Terminals POWER UP AND CONNECTION TO THE INTERNET After power is applied the IDU and tracking antenna will begin their start up sequence The tracking antenna will begin its search for the BGAN satellite and the antenna motors may be heard during this time Note that the tracking antenna must have line of sight to the BGAN satellite Once the antenna has locked onto the BGAN satellite it will continue to make minor adjustments to acquire optimum signal strength The antenna may be heard twitching during this time Eventually the antenna will remain at an optimum position while the vehicle is stationary Once the vehicle starts moving the tracking antenna will automatically track the satellite signal and keep the antenna pointed toward the satellite During short outages driving under a bridge etc the antenna will remain in the same position and pick up the satellite signal immediately For longer outages the antenna may need to repeat the search pattern to reacquire the satellite signal M Circuit switched and packet switched connections will typically recover from signal outages of less than 60 seconds User intervention may be required to reactivate connections for outages longer Not than 60 seconds
27. Log File Right Click the link below and select Save Target As Event Download Download Log Current Archive Reset Packet Download Download Log Current Archive Reset Circuit Download Download Log Current Archive Reset PROPERTIES m WLAN SETUP m WEP SECURITY STATISTICS PDP CONTEXTS ACA a ISDN ANTENNA Hughes 9350 BGAN Terminal User Guide MoBiLE WEB PDP gt gt CONTEXTS There is insufficient room to display all the PDP contexts on one page in the mobile Web version PDP contexts are created in the usual way from the Add a New PDP Context section of the screen The IP address of your device automatically appears in the Local IP Address field Hughes 9350 BGAN Terminal User Guide PDP CONNECTIONS Current Defined PDP Contexts Select ID Update Local IP Address APN Global IP Address QoS DNS1 DNS2 Activate Add a New PDP Context CID Local IP Address 192 168 128 102 APN Name BGAN INMARSAT COM Requested Background gt QoS Background Username Password PROPERTIES m WLAN SETUP m WEP SECURITY STATISTICS PDP CONTEXTS ACA ISDN ANTENNA 29 To display a defined context select it from the Select Id field and press update PDP CONNECTIONS PDP CONNECTIONS Operation Successful Current Defined PDP Contexts Current Defined PDP Contexts Select ID 1 z Select ID eens ate memi pes re A 192
28. Microsoft Internet Explorer y E ni x File Edit View Favorites Tools Help A Q e x x x E TR AO Search Se Favorites Ol C3 lad rel 2 Address http 192 168 128 100 web connection htm gt Eco uns ecan HUGHE Connection Control mem 1D ocalIp Global IP D Address Address 192 168 128 101 BGAN INMARSAT COM 161 30 180 11 BackGround 172 30 66 7 172 30 34 7 Deactivate APN QoS DNS1 DNS2 NARROW 84 Clear ivate Clear ivate Clear ivate Clear PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP SECURITY ACA ISDN ANTENNA Eu APN Name BGANINMARSAT COM Local IP 192 168 128 101 Username 77 H Background gt Password _ Clear ivate Clear vate Clear oon 0o mc R QM H ivate Clear m o ivate Clear Activate m m Clear sR e lelele elele elele Background context activated for 192 168 128 101 l6 Hughes 9350 BGAN Terminal User Guide Once the context has been set up whether it is successful or not the context field will always be populated until you click the Clear box This allows you to retry reactive the existing context parameters See CID 1 below You can tell if a context is active by looking to see if the Global IP Address and DNS fields are populated If they are populated the context is active 4 PDP Connections Microsoft Internet Explorer ni x File Edit View Favorites Tools Help AN Q O FAO Deo deem O
29. OF CONFORMITY FCS Coiripliance 2 te en ab fe d eei te eee 38 Japanese Radio Law Technical Regulation Conformity Certification GITEKI 38 EU WEEE Waste Electrical and Electronic Equipment Directives 39 GLOSSARY Hughes 9350 BGAN Terminal User Guide 32 34 37 38 40 2y T INTRODUCTION ABOUT THIS PRODUCT The Hughes Network Systems 9300 Series Broadband Satellite Terminals are your gateway to global communication The 9300 Series terminals allow you to simultaneously send and receive IP packet and circuit switched data via Ethernet USB Integrated Services Digital Network ISDN and WLAN interfaces over the Inmarsat BGAN satellite network The unit offers you the following features and benefits e Fully autonomous tracking antenna that acquires and tracks the BGAN satellite signal while on the move e Easy antenna installation magnetic mount on vehicle roof e Cables for vehicular installation e Up to 492 kbps data transmit and receive and 256 kbps streaming IP data rate Class 10 only However below 45 look angle to the satellite the max streaming rate is 128 kbps e 2XRJ lI ports for voice 4 kbps and fax e ISDN voice 3 1 kHz audio above 15 Class 10 and above 20 Class I1 look angle to the satellite e ISDN data 64 kbps above 15 Class 10 and above 20 Class 11 look angle to the satellite e WLAN access point e Multiuser capability for sharing a single unit e Selec
30. SDN port 4 MSN Unrestricted Digital Information UDI By default MSN 3 is entered into the MSN UDI text box UDI is a 64 kbps service that is a European standard ISDN 5 MSN Restricted Digital Information RDI By default MSN 3 is entered into the MSN RDI text box RDI is a 56 kbps service found in the US 24 Hughes 9350 BGAN Terminal User Guide 6 Trigger for Mobile Originated call type Bearer This box controls the mechanism used by the terminal to select the bearer type for mobile originated calls By default Bearer Capability is set as the trigger in this text box There is also an option under the drop down arrow to set the trigger to use the MSN rather than the bearer Most ISDN devices correctly signal the call type speech 3 1 kHz audio UDI RDI via the bearer capability If there is a problem this field can be changed to use the MSN number instead E ISDN Interface Properties Microsoft Internet Explorer File Edit View Favorites Tools Help a Q sxx X o Y ix a 7p JO search Se Favorites R m L4 rel 3 Address e http 192 168 128 100 webyisdn htm j Go Links amp BGAN BE mum mE um hu iy ISDN Properties ISDN Power Sourcing On C off i a NARROW 84 MSN Speech fi MSN 3 1 KHz 2 PROPERTIES MSN UDI 3 SETUP MSN RDI 3 STATISTICS Triager for PDP CONTEXTS Mobile Originated Bearer Capability call type Bearer ENS WLAN MSN Number oe
31. a dynamic IP address to use network applications that normally require a static IP address for example FTP servers This service requires subscription with a dynamic DNS provider Static DNS Server If you are using static IP addressing Inmarsat recommends that you use a static DNS server If you select this option you must enter the IP address of the primary DNS server This is supplied by your Internet service provider Optionally you can enter the IP address of a secondary DNS server also supplied by your ISP This is used in the event of failure of the primary DNS server Error Correction Error correction ensures that very little data is lost during transfer by asking for dropped packets to be resent However because it holds subsequent data whilst the packet is being resent you may notice some jitter or delay in the received data This is normal for most data types For real time applications such as Voice over IP VoIP or video it is recommended that you remove error correction Removing error correction minimizes delay and jitter Ethernet Ethernet is a local area networking method used widely throughout the computer industry It is one of the three communications interfaces supported by the Satellite Terminal Fault Code A number that uniquely references an error in a hardware or software system If there is a fault detected in the Satellite Terminal the fault code and a description are displayed in suitable LaunchPad windows
32. a facility whereby more than one telephone number can be allocated to an ISDN line The BGAN Satellite Terminal assigns different MSNs for voice 3 1 kHz audio and UDI and RDI devices Each incoming call will be directed to the appropriate MSN depending on the type of call This allows proper routing of incoming calls to the correct ISDN device such as ISDN phone data card or fax PDP CONTEXT A Packet Data Protocol PDP context defines connection aspects such as routing QoS security and billing between a mobile user terminal such as the BGAN terminal and a data network PDP contexts are essential to the General Packet Radio Service GPRS system which is used by GSM and UMTS based 3G networks worldwide for transmitting data In order for a user to be able to transfer data across a network a PDP context must be activated in the terminal and associated core network The procedure for this is as follows l After registration with the network the user activates a PDP context using an application on the computer or terminal and requests sufficient radio resources that is power and bandwidth to support the context activation procedure 2 Once the resources are allocated the Terminal sends the Activate PDP context request to the core network This request includes key information about the mobile user s PDP address for example an IP address PDP type that is static or dynamic address the QoS requested for this context the APN of
33. ets into the PDP context with the correct QoS attributes The use of a traffic flow template allows multiple PDP contexts to be associated with the same PDP address User Terminal UT The user terminal is the BGAN modem device that is the IDU USIM Card Your BGAN service provider supplies you with a Universal Mobile Telecommunications System Subscriber SIM USIM card The USIM card is similar to the SIM card commonly used in a GSM phone The card holds a microchip that stores information and encrypts voice and data transmissions making it extremely difficult to listen in on calls The USIM card also stores data that identifies the caller to the BGAN service provider Virtual Private Network A Virtual Private Network VPN enables remote offices or users to gain secure access to their organization s network over the public telecommunications network This provides the benefits of remote access without the expense of dedicated leased or owned lines VPNs work by using tunneling protocols to encrypt data at the sending end and decrypt the data at the receiving end This tunnel cannot be accessed by data that is not properly encrypted Hughes 9350 BGAN Terminal User Guide 4l
34. f the three satellites Satellite ID Satellite Longitude Primary Frequency kHz Alternate Frequency kHz 14 FI APAC 143 5 E 1537485 1540825 14 F2 EMEA 25 0 E 1537920 1541115 14 F3 AMER 98 0 W 1537070 1540730 Hughes 9350 BGAN Terminal User Guide 27 gt gt ACCESSING THE UT MOBILE WEB MMI The UT includes special versions of the Web pages formatted for mobile devices with small screens such as PDAs BlackBerrys and iPhones The UT queries the connecting device screen resolution to determine whether to load the normal or the mobile version of the Web pages The pages contain the same information and most operate the same way as the regular pages Note that mobile devices may not include Java and thus the Java Applet with C N etc is typically not displayed 28 BGAN USER TERMINAL Hughes 9350 Ver 1 PROPERTIES Registration Registered with Home Status network PS Attach Attached Services Status available CS Attach Attached Services Status available agister with flainyone Fix Quality 3D Last Update 09 12 05 GPS Position 01 02 36 Latitude 32 89 Longitude 117 20 Emergency Call Numbers 000 008 112 110 118 119 911 999 Software 0 0 0 18 Version IB Version V31 05 Alarms None Satellite Modem IMEI 004401 64 000795 7 UE Class 10 Satellite Modem IMSI 901112112100638 USIM PIN Status ade USIM APN BGAN INMARSAT COM Name Download Terminal
35. faces Ethernet USB or WLAN 802 1 1b or b g e 00 MB of free hard disk space if using LaunchPad Hughes 9350 BGAN Terminal User Guide y ees GETTING STARTED INTRODUCTION TO GETTING STARTED This guide is the simplest and quickest way to connect to the BGAN network If you are a first time user you will be guided through the procedure for powering up your terminal obtaining a GPS fix connecting your external devices to the terminal and registering with the BGAN network You are then ready to start using voice and broadband services INSTALLING YOUR TERMINAL Install the Hughes satellite terminal according to the Installation Guide P N 1038494 supplied with the terminal Refer to the Installation Guide for grounding instructions TERMINAL LED FUNCTIONALITY The IDU has four LEDs with the following functions Power Green when on Ready Green when attached to the network flashing if not attached Alarm Red if hardware fault detected Check that the antenna is connected and the SIM card is installed Check the Web MMI for error messages Comm Green when circuit switched call is up 4 Hughes 9350 BGAN Terminal User Guide ip UsiNGTHE HUGHES 9300 SERIES Inmarsat TERMINALS AUTOSTART CONFIGURATION Since the Hughes 9300 Series terminals are equipped with a tracking antenna the default configurations are as follows e The Hughes 9300 Series terminals are configured to bypass antenna pointing by default and will auto
36. hange does not take effect until the UT is reset When set to AUTO the UT will select the satellite based on the unit s GPS position When set to a specific satellite it will attempt to use that satellite only Be careful to select the correct satellite for your position 10 Net Mode This option is grayed out and is set to NAT mode Il Streaming Inactivity Timer This allows the user to turn on a timer for inactivity for a streaming QoS that has been set up The timer is in seconds and will tear down a streaming context after X seconds of inactivity 12 Emergency Call Numbers Allows the User to add the emergency call number that is applicable in the part of the world where the terminal is being used if it is not already defined 13 Apply Cancel and Restart Terminal Buttons These buttons are self explanatory Hughes 9350 BGAN Terminal User Guide 13 Pl STATISTICS This Web page provides an estimate of the amount of packet switched data sent and received along with time spent on a CS call The data is broken down into two types Trip The trip counter is similar to the trip counter on your vehicle It can be zeroed out at any time by the user and it will track the statistics until the user resets it Lifetime The lifetime counter is similar to the odometer on your vehicle It shows the lifetime usage of the terminal The user cannot reset these counters VE Usage Statistics Ynteret Explorer provided Dy Dc RR OO FI http 1
37. he BGAN Terminal s ISDN port with the supplied ISDN cable which is the same as the Ethernet cable This Web page allows you to activate 40 V power sourcing on the ISDN interface and set MSN numbering options ELIETUUIIUUUOUUMTIUUTICO EN sinis File Edit View Favorites Tools Help ay Q sak X x ix a A 79 Search S f Favorites 2 R M rel 3 Address http 192 168 128 100 webjisdn htm AE ink Escan ISDN Properties L ISDN Power Sourcing On C off NARROW 84 MSN Speech MSN 3 1 KHz fi 2 PROPERTIES MSN UDI 3 5 SETUP MSN RDI STATISTICS Triager for Mobile Originated l Bearer Capability POR SENTERETS call type Bearer WLAN TM Amy Came ACA ISDN ANTENNA l ISDN Power Sourcing To turn on the ISDN power sourcing click the On radio button The ISDN device should receive 40 V power immediately via the ISDN cable This field should be on unless you never use ISDN or are using an ISDN device that has its own power source 2 MSN Speech By default MSN is entered into the MSN Speech number text box To receive incoming calls you must program the same MSN into your ISDN handset connected to the ISDN port 3 MSN 3 1 kHz Audio By default MSN 2 is entered into the MSN 3 1 kHz audio number text box To receive incoming calls you must program the same MSN into your ISDN fax machine connected to the I
38. ia tese eter tette erra go 7 Coverage MAD i EP Norias 8 UsiNG THE HUGHES UT WEB MMI 9 Accessing the UT Web MMI s eeeseeete tette tentent entente tenentes 9 Properties Page re ever e pite brink iae Sraa cos aues on nasaan RARE REG II Set p PASS ic M 12 SEAEI SECS C caseestitisseateh Sancerases 14 PDP COMCEKES e k krani inia 15 WLAN 18 Connecting by WLAN esses eent tentent tentent nten tente teen ente ten tense tenni 18 WEP Security T I9 PCA 21 dep E vents 24 DuC e 26 Accessing the UT Mobile Web MMI essere tnter ttem nenne 28 Mobile Web PDP Contexts eees esee eee tentent tette tentent nten tene tenni 29 Mobile Web ACA Page inttr riconts iota tht ensh ren oh tak Cos pasta Re Den Tee 3l Hughes 9350 BGAN Terminal User Guide TROUBLESHOOTING TECHNOLOGY OVERVIEW Dialing and Numbering eese etes ennt nten tnnt nten tentent 35 dPlMG qu M 35 WEAN oie B rete eee tee A DOMI IR BRUN RE te ee tee EAE 36 Performance 2 ate tede eaten eee eate suede e nde do de el 36 SSID M 36 TECHNICAL SPECIFICATIONS DECLARATION
39. ic configuration is known as an ad hoc network A more common and efficient use of a wireless network is one in which two or more computers equipped with wireless adapter cards are linked to a WLAN access point The access point allows each computer to have access to shared resources such as a broadband Internet connection as well as to other computers on the network Such a configuration is known as infrastructure mode This is the default configuration for WLAN in the UT PERFORMANCE The performance of a WLAN network will be influenced by several factors including the number of users on the network the location of the antenna the distance from the antenna and the degree of blocking from buildings and other infrastructure Typical operating ranges are 200 to 300 meters outdoors and 30 to 60 meters indoors the performance degrades gradually as the signal strength decreases SSID A wireless network is identified by a Service Set Identifier SSID An SSID is also referred to as a network name because it is a name that identifies a wireless network Wireless devices that wish to communicate with each other must be configured with the same SSID Several access points can be set up using the same SSID so that users can roam from one access point to the other without losing network access The SSID is broadcast so that any wireless device in range can read the SSID and ask permission to associate with it The SSID is not intended as a security meas
40. ide 17 PPIWLAN Connecting by WLAN If you have not previously used the terminal s WLAN interface it has to be enabled from the Web MMI with your computer connected to the terminal using the Ethernet interface e WLAN Power The default is off which disables the WLAN feature e SSID network name The default is BGAN but you can change it to whatever you want e Channel Number This controls the radio channel number I through 11 used by the access point To meet FCC regulations channels 12 to 14 are not supported Z wireless LAN Setup Microsoft Internet Explorer mi x File Edit View Favorites Tools Help G sack Y x a TN JO search Sr Favorites O B w LJ ren 33 Address E http j i92 168 128 100jwebjwlannhtm SL HUGHES Wireless LAN C NO LL T BEAM REGIONAL 13 WLAN Power ON z WLAN On WEP SSID BGANS350 PROPERTIES Channel 6 z SETUP STATISTICS WEP Security Enabled 128 bit PDP CONTEXTS WLAN Edit WLAN Security Settings WEP SECURITY ACA ISDN ANTENNA C an d D came 18 Hughes 9350 BGAN Terminal User Guide gt gt WEP SECURITY WEP Protection Status Select On from the drop down list to enable the WEP for added security When the terminal s WLAN interface is enabled the WLAN icon is either green WEP is enabled or red WEP is not enabled When the icon is red any computer with a WLAN interface can detect the terminal s WLAN SSID
41. matically register with the network The terminal will automatically attempt to register with the network once the tracking antenna has acquired the satellite signal and obtained a GPS fix e The IDU has a power button and an ignition sense line For the unit to turn on the on button must be pushed in and 12 V or 24 V applied to the ignition sense line E Terminal Setup Microsoft Internet Explorer os ei x File Edit View Favorites Tools Help ay Qs z M B Tp JO search Sf Favorites ral 2 te M LJ rel Address e http 192 168 128 100 web setup htm Go Links BGAN Terminal Setup C NO am Terminal Local IP Address 192 168 128 oo BEAM REGIONAL 13 DHCP Server On C off WLAN Off DHCP Address Range 192 168 128 101 to 138 Idle mode DHCP Lease Time eo m PROPERTIES Connected mode DHCP Lease Time 2600 m SETUP PIN 3 attemps left PUK 10 attemps left m STATISTICS Bypass Antenna Pointing PDP CONTEXTS yp g On off m WLAN 24 7 PDP Context Keep Alive C On off m WEP SECURITY Satellite Selection AUTO m ACA NOTE changes to Satellite Selection will not take effect until the terminal is reset ISDN Netmode NAT BRIDGE m ANTENNA Streaming Inactivity Timer on C off Streaming Inactivity Timeout in seconds 300 Emergency Call Numbers 000 008 112 110 118 119 911 999 Nu Kid Done Internet Hughes 9350 B
42. minal SSID Broadcast For added security you can choose not to broadcast your SSID MAC Filtering For added security click ENABLE from the drop down list and then you can define up to 10 MAC addresses that are allowed to connect to your WLAN Note To determine the MAC address of a PC go to a DoS prompt and type ipconfig all For Mac OS X under the Apple Menu go to System Preferences gt Network and Show Airport The Airport Id is the MAC address Alternatively go to About this Mac gt More Info gt network and select Airport Hughes 9350 BGAN Terminal User Guide I9 20 iral Note When WLAN is enabled unauthorized users may be able to access your BGAN service The features on this page provide some security You can see from the PDP context page what computers are actually using the BGAN service Hughes 9350 BGAN Terminal User Guide PP ACA This Web page allows you to use Automatic Context Activation ACA in two different ways 1 Using static IP addresses in the TE device you can establish an automatic PDP context with any QoS that is offered by the network upper half of the Web page or 2 Using DHCP from the UT you can establish an automatic background PDP context for any TE that connects to the UT lower part of the Web page You can also chose whether the context should be activated as soon as the UT detects the device or if the context should only be activated when the TE attempts to send data to
43. ock or injury CONNECTING DEVICES Never connect incompatible devices to the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual for detailed safety instructions Hughes 9350 BGAN Terminal User Guide PACEMAKERS The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals Therefore people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist If as a pacemaker user you are still concerned about interaction with the Satellite Terminal we suggest you follow these guidelines e Maintain a distance of 25 cm between the WLAN antenna and your pacemaker e Maintain a distance of one meter from the top and sides of the unit s antenna e Refer to your pacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immediately HEARING AIDS Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away Many types of older hearing aids may be susceptible to interference making it very difficult to use them near a Terminal Should interference be experienced maintain additional separation between you and the Satellite Terminal Hughes 9350 BGAN Terminal User Guide Y CONTENTS
44. on Protocol WEP MAC address filtering and no broadcast SSID features for added security e Once the WLAN is turned ON and configured any device with a WLAN interface can detect the IDU s WLAN SSID and connect to it automatically Note If WEP is enabled you must provide other WLAN users with the proper WEP key in order for them to connect to the IDU CONNECTING BY RJ 11 To connect an analog phone or fax machine to the RJ 1 ports perform the following e The fax port is configured for 3 1K service for fax e The tel port is configured for speech service for voice calls To dial prefix the international number with 00 and terminate with For example to dial a number in the USA enter 0018005552343 Hughes 9350 BGAN Terminal User Guide 7 P CoveraGE Map The Inmarsat BGAN service is operated with three satellites as shown below The Hughes 9300 Series terminals will perform best in areas where the elevation angle is 20 or higher Lower elevation angles increase the probability of signal outages caused by trees buildings and hilly terrain and may severely impact the usability on the move 8 Hughes 9350 BGAN Terminal User Guide Jy inmarsat UsiNG THE HUGHES UT WEB MMI P ACCESSING THE UT WEB MMI The Hughes UT includes its own internal Web MMI To access the UT Web MMI open your favorite Web browser and type in the internal IP address of the UT e g http 192 168 128 100 The Web MMI opens up to the Properties
45. on and number of receivers Symmetrical Rate The rate at which streaming data is transmitted in kilobits per second kbps This rate applies to transmitted uplink and received downlink data Desired Symmetrical Rate From the drop down list choose the desired data rate for your Streaming connection This can be 32 kbps 64 kbps 128 kbps or 256 kbps This figure is guaranteed unless the connection cannot meet this requirement because of bandwidth restrictions In this case the rate defaults to the minimum symmetrical rate Minimum Symmetrical Rate From the drop down list choose the minimum data rate that you are prepared to accept for your streaming connection This can be 32 kbps 64 kbps 128 kbps or 256 kbps This rate must be lower than the desired symmetrical rate If the connection cannot meet this requirement an error message displays Terminal Equipment TE Terminal equipment refers to the piece of equipment connected to the BGAN UT laptop video equipment phone etc Traffic Flow Template A traffic flow template also called an application template is a series of data filters such as QoS PDP context and security settings that allow the core network to classify packets received from an external network into the correct PDP context When incoming data arrives at an access point in the core network a packet classifier will make a PDP context selection based on the traffic flow template and map the incoming data pack
46. r to send PS data 3 CS Attach Status This indicates whether you are Circuit Switch CS attached with the network Once you are CS attached and registered with the network you are able to make CS calls 4 GPS Position This field displays the current GPS position status If you have received a GPS fix and the network GPS policy has been received and allows the GPS position to be shown to the user it will display the latitude longitude fix quality and the last time the GPS position was updated Time displayed is UTC time 5 Emergency Call Numbers This field displays the emergency call numbers that can be used with the UT 6 Software Version and IB Version These display the current version of software that is running on the UT Core module and Interface Board IB SW versions are both shown 7 Alarms Any alarms such as SIM not installed or no antenna connected are displayed 8 Satellite Modem IMEI This displays the IMEI number of the UT 9 UE Class This indicates the UT class such as Class 10 high gain or Class mid gain land mobile terminal 10 Satellite Modem IMSI This displays the IMSI number of the USIM card in the UT If is the IMSI is not displayed it indicates that there is a problem reading the SIM card for example because there is no SIM it is installed incorrectly or PIN must be entered Il USIM PIN Status This field indicates whether the USIM is ready or the PIN has to be entered If the PIN needs
47. receiver the last available altitude measurement is assumed and the GPS receiver calculates a position fix based on latitude and longitude only This simpler position fix is referred to as a two dimensional or 2 D fix which is quicker and easier to obtain than a 3 D fix but may be less accurate The GPS receiver may take between a few seconds and a few minutes to obtain a GPS fix depending on how frequently the GPS receiver is being used The frequency of use determines the how quickly the GPS Terminal is able to start e Hot start If the GPS receiver is being used frequently that is in the last 2 hours it is regularly updated with data from the GPS satellites and thus only takes a few seconds to obtain a GPS fix after being switched on e Warm start f a GPS receiver has not been used for more than 2 hours it will take up to 45 seconds to obtain a GPS fix e Cold start If the GPS receiver has not been used for some time or is 300 km or more from where it was last used it can take as long as 15 minutes to obtain a valid position fix The time taken to obtain a valid GPS fix can also be affected by the visibility that the GPS receiver has of the GPS satellites The GPS system is relatively tolerant of atmospheric conditions such as heavy cloud or rainfall However physical blockages such as tall buildings or terrain can significantly degrade the ability of the GPS receiver to obtain a fix For this reason ensure that the GPS receiver
48. t View Favorites Tools Help ay N Q O 3 8 GL k 3 Sa LI 3 Address E http 192 168 128 100 web connection htm Go Links BGAN HUGHE Connection Control mmm Global IP Address QoS DNSi REGIONAL 13 Activate Clear Activate Clear Activate Clear Activate Clear PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP SECURITY ACA ISDN ANTENNA CID A APN Name BGAN JNMARSAT COM Local IP 192 168 1298 101 Username 77 QoS Background Password Activate Clear Activate Clear Activate Clear Activate Clear oO woo c bk wo Nn Hu le lele lele lele lele Activate Clear Activate Cle m o amp m e Activate Clear Hg e i l CID The CID of each context is automatic by default If for some reason the user wants to assign a particular context to a specific CID use the drop down arrow and select the wanted CID number Most users will not need to change this field from the automatic default setting 2 Local IP Address This is the local IP address of the TE for which you want to setup a PDP context Note that the first three octets of the IP address will reflect any changes made in the setup screen to the UT local IP address Note The field will default to the IP address of your TE You can change the IP address if you wish to configure a PDP context for another device 3 APN name This field is configurable but it will alwa
49. table Quality of Service QoS e Full IP compatibility for email file transfer FTP browsing VPN etc e Cost effective always on access charges only for data sent and received e UMTS IP based services e WLAN FCC and CE certified e Subscriber Identification Module SIM card security The unit is easy to install and connects in minutes It is built for use in vehicular environments In this document the following names and abbreviations are used to identify the Satellite Terminal and your computer Term Definition ACA Automatic Context Activation CS Circuit Switch FTP File Transfer Protocol GPRS General Packet Radio Service IB Interface Board Best efforts performance under moving conditions depending on obstruction of satellite signal Signal outages of more than 60 seconds will cause circuit switched calls to be dropped and packet switched sessions to be interrupted May require user intervention to reactivate connections for longer outage durations Hughes 9350 BGAN Terminal User Guide Term Definition IDU Indoor Unit or Modem MSN Multiple Subscriber Number PS Packet Switch QoS Quality of Service RDI Restricted Digital Information US Standard SIM Subscriber Identification Module SSID Service Set Identifier TE Terminal Equipment your computer Terminal Satellite Terminal UDI Unrestricted Digital Information European Standard UT User Terminal Satellite
50. the external network to which connectivity is requested the user s identity IMSI and any necessary IP configuration parameters for example security settings 3 On receiving the Activate PDP Context message the core network checks the user s subscription record to establish whether the request is valid If the request is valid a virtual connection is established between the terminal and the core network and data transfer can then take place between the Terminal and the external data network within the scope of the current PDP context The PDP context is stored in both the terminal and the core network A single terminal may have multiple PDP contexts each with different QoS profiles The primary PDP context is a PDP context with default QoS profile attributes and is always activated first All other PDP contexts with the same PDP address are secondary PDP contexts Secondary PDP contexts share the same PDP address and connect to the same APN but may have different QoS profiles Hughes 9350 BGAN Terminal User Guide 35 WLAN Wireless Local Area Networking WLAN enables two or more computers equipped with wireless adapter cards to share resources A wireless network comprises two or more computers each equipped with wireless adapter cards forming a network When the computers are within range of each other each computer has access only to the resources of the other computer but not to any central server or other resource This type of bas
51. the satellite link For the data activated option use the DA button rather than the On button With DA if the context is ever deactivated it will be reactivated when more data is sent ACA settings for TEs with Static IP address You can set up your own range of static IP addresses for setting up an automatic PDP context with any of the QoSs offered by the network To turn on a particular range of addresses select the On radio button and choose a range of addresses low and high to use such as 192 168 128 200 to 192 168 128 205 or leave the defaults To have the context only be activated when the TE sends data select DA Next select the desired QoS for that range of IP addresses 32K streaming The APN listed is the default APN read from the USIM card bgan inmarsat com If your USIM is provisioned for more than one APN you can type a secondary APN in this field If your service provider requires a username and password enter them in the next two fields IP ACA Properties Windows Internet Explorer G GA EI 192 168 128 100 we File Edit View Favorites Tools Help Favorites IP ACA Properties IP ACA Properties cmo HERR DHCP Address Range 192 168 128 101 to 199 BEAM REGIONAL 13 USIM APN Name BGAN INMARSAT COM DUC ACA settings for TEs with Static IP address DA Low IP Address High IP Address QoS APN Username Password 192 168 128 200 192 168 128 209 Background M
52. to be entered go to the Setup page 12 USIM APN Name This displays the default APN that has been provisioned on the USIM card Note that some USIM cards may have multiple APNs provisioned on them 13 Extract System Log Clicking this button allows the User to automatically extract a UT system log and save the file to a location on the TE for debugging purposes This file can be emailed to Hughes directly for fault analysis if the User experiences any problems 14 Download Terminal Log File This allows you to extract and save different log files 15 Restore Factory Defaults Clicking this button will restore the UT back to factory defaults and delete any of the user parameters that have been set up in the UT Hughes highly recommends that the user exhaust all possible debug procedures before using this feature Hughes 9350 BGAN Terminal User Guide E gt gt SETUP PAGE The Setup page allows the User to configure various parameters of the UT A description of each item on the page follows E Terminal Setup Microsoft Internet Explorer EN ni x File Edit view Favorites Tools Help AN Qs Me x 2 TN JO Search f Favorites R Lj Fel 33 Address e http 192 168 128 100 web setup htm Go Links amp BGAN Terminal Setup am Terminal Local IP Address 192 168 128 100 REGIONAL 13 DHCP Server On C off DHCP Address Range 192 168 128 101 to 138 Idle mode DHCP Lease Time
53. to install the Hughes USB LAN LINK driver software for computers using the Windows operating system the installation is carried out using a Found New Hardware Wizard Your computer will then use this driver to connect to the terminal If you do not install LaunchPad USB drivers are available from www inmarsat com support or www bgan hughes com CONNECTING BY ETHERNET To connect the IDU to the computer using Ethernet perform the following e Connect an Ethernet cable to your computer s Ethernet port and insert the other end of the connector into the IDU s Ethernet port CONNECTING BY ISDN e Connect an ISDN cable to your computer s or phone s ISDN port and insert the other end of the connector into the IDU s ISDN port e To dial prefix the international number with 00 and terminate with For example to dial a number in the USA enter 001800555 1234 e To receive incoming calls you must configure your ISDN device with the Multiple Subscriber Number MSN of the service it supports See the ISDN section for information on configuration of MSNs To configure the MSN in your ISDN device refer to the user guide of your ISDN device CONNECTING BY WLAN e If you have not previously used the IDU s WLAN interface it has to be enabled from the internal Web MMI or LaunchPad with your computer connected to the IDU using either the USB or Ethernet interface e As you are configuring the WLAN you can enable the Wireless Encrypti
54. ure it is used only to identify different networks 36 Hughes 9350 BGAN Terminal User Guide Jy inmarsat TECHNICAL SPECIFICATIONS Terminal Antenna Weight C10 2 4 Kg 5 5 Kg Weight CI I 2 4 Kg 1 9 Kg C10 Dimensions CI I Dimensions 44 mm H x 210 mm W x 260 mm D 44 mm H x 210 mm W x 260 mm D 0494 mm x 152 mm 252 mm x 119 mm Humidity 95 RH at 40 C 95 RH at 40 C Temperature 25 C to 55 C operating 25 C to 80 C storage 25 C to 55 C operating 25 C to 80 C survival Water amp Dust IP 54 standard IP 56 standard antenna Max 100 W when transmitting Wind N A 125 mph 200 km h Exception for magnetic mount 100 mph 160 km h Ice N A 25 mm nonoperational Vehicle Motions N A Turning rate 40 s Turning acceleration 50 s Power terminal plus Idle 20 W Hughes 9350 BGAN Terminal User Guide 37 2y hiana DECLARATION OF CONFORMITY Hughes Network Systems LLC of 9605 Scranton Road San Diego CA 92121 USA declares under our sole responsibility that the Hughes 9300 Series Satellite IP Terminals to which this declaration relates are in conformity with the following standards and or other normative documents ETSI EN 301 444 ETSI EN 300 328 ETSI EN 301 489 1 ETSI EN 301 489 17 ETSI EN 301 489 20 EN 62311 EN 60950 1 We hereby declare that all essential radio test suites have been carried out and that the
55. was introduced because of a problem with some models of Cisco routers that will not accept a short DHCP lease time Note The longer the Idle mode 12 Hughes 9350 BGAN Terminal User Guide DHCP lease time the longer it will take the network UT to update the TE with the correct DNS servers for Web browsing after establishing a PDP context 5 Connected mode DHCP Lease Time The Connected mode DHCP Lease Time refers to the DHCP lease time when the UT is connected to the network Most Users will have no need to change this parameter 6 PIN and PUK The PIN and PUK fields indicate whether the PIN or PUK needs to be entered to unlock the terminal When grayed out they indicate the PIN is not required or is already satisfied 7 Bypass Antenna Pointing This parameter allows the User to bypass antenna pointing and have the UT go straight into registering with the network This is turned on as default for the 9300 Series terminals 8 24 7 PDP Keep Alive This is the setting is for keeping a PDP context alive indefinitely Note This parameter should not be checked unless you have a need to keep the PDP context alive for critical information This is not a good use of satellite resources 9 Satellite Selection This parameter is used within a satellite overlap region and allows the user to override the default satellite selected by the 9300 Series terminals based upon elevation angle GPS location and select a different satellite Note This c
56. wsing History Settings In the Temporary Internet Files section select the Every time visit the webpage option Temporary Internet Files and History Settings Temporary Internet Files Internet Explorer stores copies of webpages images and media for faster viewing later Check for newer versions of stored pu Q Every time I start Rep Eie O Automatically O Never Disk space to use 8 1024MB R 50 250MB Current location C Documents and Settings nbartlett Local Settings Temporary Internet Files History Specify how many days Internet Explorer should save the list of websites you have visited Days to keep pages in history x Cem 10 Hughes 9350 BGAN Terminal User Guide PROPERTIES PAGE The Properties page shows the current status of the UT A description of each item on the page follows In the top left hand corner of the screen there are satellite signal strength and beam ID indications These items are updated automatically when the status of that item changes l Registration Status This field indicates whether you are registered with the network Click the Register with Network button Note For the 9300 Series terminals bypass antenna pointing is turned on as default so it will automatically register with the network each time 2 PS Attach Status This field indicates whether you are Packet Switch PS attached with the network You will still need to set up a PDP context in orde
57. ys show the default APN that has been provisioned on the USIM If you have a USIM that has been provisioned with multiple APNs you can type in any of these secondary APN names as part of the PDP context setup 4 Requested QoS The drop down list shows all of the different QoS types background streaming 32K streaming 64K streaming 128K and streaming 256K Select the appropriate QoS required for the PDP context you are setting up 5 Username UN Password PW Some service providers require a username and password to be used when setting up a PDP context This is often required when using Static Global IP addresses assigned by the service provider Hughes 9350 BGAN Terminal User Guide I5 Activating a PDP Context To activate a PDP context perform the following e Do not modify the CID field unless you need to set up a specific ID for one of your devices Leaving it blank will allow the software to automatically choose the next CID available e Leave the IP address field unchanged unless you need to set up a connection for another TE e The APN is read from the USIM card and is usually not changed unless you have more than one APN provisioned on the USIM card e Next select the QoS that is needed by selecting it from the drop down list e f your service provider requires a UN and PW enter it in the Username and Password boxes Then click Apply e The new connection will be displayed as shown below Z PDP Connections
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