Lotus Notes 5, 6.0 and 6.5 Step-by-Step Installation With FACSys
Contents
1. 1 Choose the server where the Domino Server is installed 2 Add Title and File Name do not use Local 3 Enable the Show Advanced templates check box 4 Enable the Inherit future design changes Example Server lt lt the name of your Domino Server gt gt Title lt lt the same as the name you entered for the user in Step 1 gt gt ex facsys Please make sure you enter the same name for filename Filename maillfacsys NSF Make sure the NSF extension exists Within the templates make sure that you select Mail Router Mailbox 5 the number between brackets may be different depending on your Domino server version Page 15 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher kad gi Domino Directories New Database v ql emfast s Address Bot domino emfast facsys Co Setup Profiles Ca Certificates Domino R5 Certificate Authority Local Document Cache Local free time info Lotus SmartSuite Library 5 0 Mail Router Mailbox R5 5 And then click OK to save all settings Page 16 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Next the Access Control will need to be modified within the new database you have just created E3 Administration Domino Administrator GEL HI OOS Als v EF CALotus Domino Data b amp domino GB admin admin nsf C Lotus Domino Data R5 2 Ga help KO facsy facsys nst C Lotus Domino Data R2. Eg send B send and File Ely s Draft FAY address Delivery Options B Tools ol John Doe To lane Doe 555 1234 tacsys 4 U9 23 002 U4 53 PM gt cc bee Subject This is a fax sent from Lotus Notes I i a a ise v Body of message Defaut Sans 10 None 129 Drfice A Start Io New Memo Lotus N H 4 53PM 3 At this point you may choose to i Send ii Send and File iii Save as Draft iv Address v Select Delivery Options vi Choose Tools 4 After Sending the message you will receive a email Notification similar to the example below Page 35 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Notification of sent fax File Edit View Create Actions Attachment Help e gt Ba O OGA BAM AG ET FA TM AD fb A Welcome xd JohnDoe Inbox _ Re test sent from Lotus Notes a ty a New Memo 2 Reply 5 Forward Xx Delete 0 Folder Copy into A Tools ma E his John Doe emfast emfast Io Hz To PE e MT 4 lt Your fax was successfully sent to Jane Doe 555 1234 e 2 pages were sent with O redial attempts s Off hook time was 00 45 4 jm je Aston G7 gt New fax received fr 9 49 AM Step 9 How Does a FACSys User Receive Inbound Faxes in Notes To have FACSys route a user s inbound faxes to their Notes inbox you must modify the user s FACSys User Profile as follows With FACSys 4 7x and Later Enable t
3. Received Fax 36 Sent fax 36 NT Event Viewer 31 Optus Fax Device Manager service 5 Optus Fax Server service 5 Personal address books 34 Prerequisites 5 Protocols 8 Receive inbound faxes 36 Register Person 9 Routing tab 32 Sending a fax 34 Testing your FACSys Notes integration 39 Troubleshooting 39 User Profiles settings 32 Viewing the fax image 38 vimget32 exe 6 Page 41
4. Don t check password y Fasion directory sync Ves lowed Required change interval O a Network account name Grace period FQ a Proposed alternate common name Last change date Proposed alternate unique T 4 organizational unit Password digest T 4 Proposed alternate name az language Change request None Sametime server 7 4 ia Full name of person allowed to modify this document Ss M Be sure to Save and Close any changes in these settings Page 13 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Step 2 Creating a Lotus Notes Database for Faxing To create the Lotus Notes Database follow the instructions below From within the Domino Administrator select Files and go to the Mail folder under Domino s database folder Note If a database is already in place you will need to delete it Depending on the settings on your Domino server a mail database may be created when a new person is registered To delete the database right click on the database name then choose Delete E3 Administration Domino Administrator a vw ES CALotus Domino Data b C domino GG administrator administ nsf CI help si gt O ids modems CI w32 Delete Link Propertes 1 From within the Domino Administrator select FILE 5 DATABASE 5 NEW Page 14 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher B Administration Domino Administrator File Save Database
5. FACSys Administrator Lotus Notes File Edit View Create Actions Attachment Help 4 X EE Q ar VF HOI AG LF Th TA MD IB A Welcome tx John Doe Inbox l L New fax received from FACSys Administrator x notes CI Sen Memo Reply Forward I Delete Folder Copy into 6 Tools HN fen ta 4 en EEE CC Subject New fax received from FACSys Administrator You have received a new fax from FACSys Administrator The image contains 1 page s Attachment Properties Cut Detach All TA 5 I Office jo Aston G gt New fax received fr 9 50 AM Step 10 Testing Your Configuration To verify and test your FACSys Notes integration perform the following tests e You must make sure that the FACSys server has been installed and configured correctly for the following configuration to work correctly You should make sure that the Optus Fax Server service and the Optus Fax Device Manager service have been associated to a Windows NT User Account that has both Administrator and Domain Administrator privileges e To ensure that Lotus Notes is working properly send an email message from the Notes client installed on the FACSys fax server Verify that the message is sent successfully e To ensure that the Notes foreign domain is configured correctly send a fax message from a Notes client and verify that the fax message can be seen in the lt Notes messagefiles nsf se
6. SP4a or higher E3 Administration Domino Administrator DE Eg mg G J Si ey v QQ Domino Directories w QJ emfast s Address Book Ket Groups Ped Mail In Databases amp Res Setup Profiles Ca Certificates Be sure you have the following settings under Basic and Administration Tabs as shown in the screen shots below 5 Navigate to the Basics Tab Be sure to fill in the information under the Basics and Mail fields as shown below Page 11 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher E3 Person record for facsys emfast Domino Administrator MEIEI a E Name _ First name a i Middle initial 4 Last name facsys 1 User name facsys emfast facsys g lternate name Short name UserlD facsys Personal title Te Generational qualifier 12 Internet password T 4 First name s and nicknames e g John Johnny nG h Navigate to the Administration Tab Be sure to fill in the information as shown below Page 12 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher B3 Person record for facsys emfast Domino Administrator O gt E a PERSON fa acsys emfast amp emfas a Basics Mail Work Home Other Miscellaneous Certificates Administration Administration Owners T facsps emfast jg Notes client license Lotus Notes yii Administrators 7 az Setup profile s 7 J FT O EEEE aa Naat UU BAA ess Check password
7. only a single 25 user FACSys Client License 3 Updates If you complete the registration form and provide to The Company all the information requested thereon The Company may notify you of revisions or updates to the SOFTWARE from time to time if and when they become available All such updates will be provided at a price and upon terms and conditions announced by The Company from time to time 4 Limited Warranty The Company warrants for you benefit alone for a period of 90 days from the date of commencement of this License agreement referred to as the Warranty Period that the Program Media in which the Software is contained are free from defects in material and workmanship The Company further warrants for your benefit alone that during the Warranty Period the Program shall operate substantially in accordance with the functional specifications in the User s Manual If during the Warranty Period a defect in the Program appears you may return the Program to The Company for either replacement or if so elected by The Company refund of amounts paid to The Company for the SOFTWARE You agree that the foregoing constitutes your sole and exclusive remedy for breach by The Company of any warranties made under this Agreement EXCEPT FOR THE WARRANTIES SET FORTH ABOVE THE PROGRAM AND THE SOFTWARE CONTAINED THEREIN ARE LICENSED AS IS AND THE COMPANY DISCLAIMS ANY AND ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING WITHOU
8. 5 2 C mai CI modems A w22 1 Highlight the newly created database in this case facsys Page 17 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher E3 Administration Domino Administrator AGA th Meg NG v LG CALotus4Domino4Data CJ domino CJ help C mai CI modems CI w32 2 Select Database 5 Manage ACL from the right menu Databases ony EI administrator emfast Anonymous FO domino emfast mm Ok Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher 3 Click on Add 4 Then browse for the user by clicking on the icon in the Add User Screen as shown below ce Edit Acministration Files Page 19 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Databases ony EI Co Administration Requests g Names amp administrator ste Administrators Ca domino Stats emfast die domino emfast s le LocalDomainServers sta OtherDomainServers Default administrator emfast Anonymous AA Page 20 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher 1 In the Access Control List screen highlight the new user and configure the following settings User Type Person Access Manger Enable Delete Documents 2 Then select OK to complete the Database creation Page 21 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 S
9. ACSys 4 7 SP4a or higher B Person record for John Doe emfast Domino Administrator i x File Edit View Create Actions Attachment Help Ga gt KI a GS Administration E Person record for John Doe emfast x administrator FE KA Edit Person A a ka PS PERSON John BoejemfastJohn Doe emfast emfast paa SAAN g Basics Mail Work Home Other Miscellaneous Certificates Administration e NSN First name John Middle initial Last name Doe User name John Doe7emfast shn Doe Alternate name Short name UserlD JDoeemfast com Personal title Generational qualifier Internet password CA z TI Office BE A Start Lotus Domino Server dami fe Person record for Jo 3 48AM The Mail Received faxes option should be checked and the path to the Notes Account Notes server and Domain should be entered accordingly It is best to enable the Auto Creation option of accounts to begin with mentioned earlier in the document This will make sure all configuration settings are set correctly You should preferably set the Received image format to TIFF G3 as well some Notes Client Viewers have exhibited problems with TIFF G4 Step 7 Addressing Fax Messages in Lotus Notes FACSys destinations can be added to personal address books the public Name amp Address database or while creating a fax message When addressing messages to fax recipients from Lotus Notes you may enter the address
10. CONSIDERED FOR TECHNICAL SUPPORT The Company RESERVES THE RIGHT TO REFUSE SUPPORT FOR UNREGISTERED PRODUCT 5s 8 Notices All communication with The Company regarding this agreement or the SOFTWARE may be forwarded to the address listed in the documentation Lotus Notes Licensing a EE Refer to your Lotus Notes documentation for specific Lotus Notes licensing information and parameters Page 3 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher TABLE OF CONTENTS Introduction L A 3 Prerequisites rrrnnnnnunnnnnnnnnnnnnnnunnnnnnunnnnnnnnunnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnennnnnnennnnnnnennannnnvnnnnnnnennnnn 3 Order of Installation ssanaaasunnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 FACSys Installation Requirements nnmnnn nanna 3 Lotus Notes and Domino Administrator Client Client Server platforms and system requirements a rnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Nunn nnnn Nunn nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn unner 3 Step 1 Creating a Lotus Notes User Account for Faxing sn rsanurnnnnnnnnnnnnnnnnnnnnnnnnnnnnvennnnr 3 Step 2 Creating a Lotus Notes Database for Faxing srrassvrnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvennnnr 3 Step 3 Creating a Foreign Domain ssannannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnennnnnnennnnnn 3 Step 4 FACSys Fax Server Configuration aa 3 Step 5 Setting the Path for Not
11. P4a or higher Step 3 Creating a Foreign Domain To create a Foreign Domain you will need to be running the Domino Administrator to follow the following instructions From within the Domino Administrator select Configuration gt DOMAINS gt ADD DOMAIN ga Administration Domino Administrator TI gt Server vw DB Messaging E Messaging Settings Connections Configurations gt 2 Lotus MTA Tables v1 7 You should then configure the domain as follows Page 22 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Navigate to the Basics Tab 2 Foreign Domain Domino Administrator File Edit View Create Actions Text Help e gt 0526 LL Foreign Domain X rat FT B Save and Close M DOMAIN facsys Basics Restrictions Mail Information Calendar Information Administration lt Domain type Foreign Domain a Foreign domain name 7 facsys J N Domain description T Notes to FACS ys gateway 1 v Choose the type of domain record you are creating DOMAIN TYPE Foreign Domain lt lt Same as the username gt gt facsys in this case lt lt Any description you want gt gt ex Notes to Facsys FOREIGN DOMAIN NAME DOMAIN DESCRIPTION gateway Page 23 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Add the following details Mail information Tab B3 New Domain Domino Administrator MIE EI File Edit View Create Actions Text Hel
12. T LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EMFAST SHALL NOT BE HELD LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE LICENSED SOFTWARE 5 Terms This agreement shall be effective from the date on which you break the seal of the envelope of the SOFTWARE and shall remain in full force until terminated by The Company if you fail to comply with any of the terms and conditions of this agreement If The Company terminates this agreement because of your failure to comply with its terms you will promptly furnish The Company with a certification that the original and all copies in any form received from The Company or a vendor of The Company products or generated in connection with the SOFTWARE have been destroyed or returned to The Company Page 2 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher 6 No Waiver The failure of either party to enforce any rights granted hereunder or to take action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party as to subsequent enforcement of rights or subsequent actions in the event of future breaches and no course of dealing between the parties will constitute a waiver of or will preclude any other or further exercise of the same or any other right power or remedy 7 REGISTRATION NOTE THIS PRODUCT MUST BE REGISTERED TO BE
13. ages every 1 minutes Allow messages to be received by this gateway Cover Page Options Check Boxes optional Enable Use a cover page when sending from this gateway Enable Always place the message body on the cover page Step 4 FACSys Fax Server Configuration cont CONNECTION menu tab configuration NOTE In the example below domino emfast domino is where the Domino Server is installed and emfast is the domain Page 29 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher amp New Gateway Properties Path lt lt Domino server name domain gt gt This can also be a server name or an IP address Account lt lt leave blank as this is set up in the Lotus Notes client on the FACSys server gt gt Password lt lt The password that was configured for the user account on Lotus Notes gt gt Page 30 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher OPTIONS menu tab configuration New Gateway Properties x General Connection Options m Gateway Options I Only allow authorized fax users to use this gateway Kaeveven IV Translate all message information to the ANSI character set when sending through this gateway Then select the OK button to add the gateway to the FACSys server NOTE At this point you should check the NT EVENT VIEWER from within the NT Administration Tools or run EVENTVWR EXE Under the application event logs if there are
14. any problems establishing a connection to the Notes server from FACSys a YELLOW warning will appear for the FAXSERVER service The information within this error should pinpoint any configuration issues Page 31 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Step 5 Setting the Path for Notes ini NOTES INI is a customizable settings file that contains information about your use of Notes Your NOTES INI file is stored in your Notes program directory unless you have a shared installation then it is stored in the Windows directory In order for Notes to run the NOTES INI file must be in the search path The Notes ini corresponding to Lotus notes Client is usually found in C Lotus Notes for Notes R5 or C Program Files Lotus Notes for Notes R6 x The user has to set the path for this file This is done by setting the Environment Variables under system variables to point to the location of the directory that contains the Notes ini file The user will need to add the directory pointing to notes ini to the path Open System Properties gt navigate to Environment Variables the tab Advanced for Windows 2000 2003 or XP Under System Variables Edit Path and add the directory that contains the Notes ini file Example C Program Files Lotus Notes If this is not listed then add this in the Path Updating this Path will take effect only after rebooting your FACSys server Step 6 User Profile settings for Lotu
15. d trade secrets of The Company This Limited License Agreement does convey to you an interest in or to the SOFTWARE but only a limited right of use revocable in accordance with the terms of this Limited License Agreement You shall not print copy or reproduce the SOFTWARE in whole or in part in any form whatsoever 2 Software Licensing Requirements FACSys Fax Server Software A valid FACSys Server License is required for each server running FACSys Fax Server software FACSys Fax Client Software A valid FACSys Client License is required for each client user and or entity capable of accessing a FACSys Fax Server Such FACSys Client License is required regardless of the client s method of use or server access and regardless of whether the FACSys Client Software is installed on the client FACSys Fax Connector Software A FACSys Fax Connector license is required for each server running Microsoft Exchange FACSys Fax Connector v1 2 and later supports routing to all members of Microsoft Exchange distribution lists A valid FACSys Client License is required for each such member In addition the Microsoft Exchange distribution list itself requires one FACSys Client License Multiple Server Licensing Requirements The same FACSys Fax Connector License and or FACSys Client license may be used on multiple servers for identical sets of users For example the set of users A through Y 25 users defined in the directory configured on more than one server requires
16. emFAST Inc FACSys Enabled Lotus Notes 5 6 0 and 6 5 Step by Step Installation With FACSys 4 7 SP4a or higher Created on 9 20 2002 Revised July 1 2004 8 13 2004 emFAST Inc Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher FACSys Limited License Agreement i ET D l This SOFTWARE is the property of emFAST Inc The Company You may use it only on the condition that you agree to the terms of this Use License Agreement PLEASE READ THIS LIMITED LICENSE AGREEMENT CAREFULLY PRIOR TO OPENING THE DISKETTE PACKAGE IF YOU DO NOT AGREE TO THE TERMS CONTAINED IN THIS AGREEMENT PLEASE RETURN THE PRODUCT WITH THE UNOPENED DISKETTE TO THE DEALER FROM WHICH YOU RECEIVED THE PRODUCT OPENING THE DISKETTE PACKAGE IRREVOCABLY CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS OF THE LIMITED LICENSE AGREEMENT In consideration of the payment of money by you to the vendor of the product The Company grants to you a non transferable non exclusive sublicense to use the enclosed product the SOFTWARE for a single computer installation under the following terms and conditions 1 Proprietary Rights You agree that The Company retains exclusive ownership of the SOFTWARE and everything contained in or on this package including trademarks all documentation and computer recorded data all techniques processes and other elements contained in the computer program and that all such items shall continue to be the property an
17. es ini aa 3 Step 6 User Profile settings for Lotus Notes uSErS r rasrrnsavnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnvennnnr 3 Step 7 Addressing Fax Messages in Lotus Notes annnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 Step 8 What Happens When a User Sends a Fax From Notes anrernnnnnnnnvnnnnnnnnnnvnnnnnnnnr 3 Step 9 How Does a FACSys User Receive I nbound Faxes in Notes snnunnnnnnnnnnnnnnnnnnnnn 3 Step 10 Testing Your Configuration aa 3 Step 11 Troubleshooting srxxrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 Page 4 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Introduction FACSys plays a Gateway role in communicating with Lotus Notes for both inbound and outbound faxing This means that FACSys acts as another Post Office as opposed to a User entity in the Notes environment This gives Notes users the ability to send and receive fax messages from within Notes This document discusses the configuration of the Lotus Notes gateway for use with FACSys v4 7 and later For detailed instructions on installing and configuring Notes refer to your Lotus documentation This document provides set up and configuration for a Lotus Notes Domino server with the EMFAST FACSys software Prerequisites Be sure to have the following installed and working before proceeding FACSys 4 7SP4a or higher FAX Messaging Gateway Software fo
18. he user s routing and forwarding options See Step 6 for screen shots e In FACSys 4 7x the option Enable Inbound Routing Services is on the General tab of the user s FACSys profile On the Routing tab of the user s FACSys profile define the Mail Configuration fields as follows e Check the option Send all received faxes to this profile s mail account e In the Mail Address field specify the mail address to which the user s inbound faxes should be sent For Lotus Notes enter the address using the syntax User sNotesMailboxName If you leave the Mail Address field blank FACSys will attempt to find the user s mailbox via the user s FACSys logon name and full name e In the Attachment field select the format into which the inbound fax files should be converted none TIF or DCX Select an image format associated with an application to which the user has access All faxes received by the user will be converted to the selected file format The user must have the ability to open the attachment The None selection will exclude the attachment from the message e You should preferably set the Received image format to TIFF G3 as well some Notes Client Viewers have exhibited problems with TIFF G4 Page 36 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Below is an example of a notification for a received fax message through Lotus Notes Client 2 John Doe Inbox Lotus Notes efx File Edit View Crea
19. in the form of Username faxnumber foreigndomain Example Jane Doe 555 1234 facsys When attaching a Microsoft Word RTF or graphics or embedding tables file within the body of the message you will need to modify the registry key shown below Open Regedit gt Hkey Local Machine gt Software gt Optus gt ImageLibrary Here you will need to create a WordRtf value To do this right click white space in right frame gt New gt DWORD Value Type in WordRif with a value of 1 When attaching a document the attachment is on a separate page after the cover page Step 8 What Happens When a User Sends a Fax From Notes gt gt Notes user sends an e mail message addressed TO Jane Doe 555 1234 facsys Page 34 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher gt gt The message is routed to the Lotus Notes Server and Router gt gt Because the message has a FAX type address the message is sent to the facsys NSF mailbox gt gt The message is routed to the FACSys server with Lotus Client installed gt gt The FACSys server schedules the outbound fax for transmission Below are examples of sending a fax from Notes From the Lotus Notes Client 1 Open a New Memo 2 Fill in the TO field using the fax syntax 7 New Memo Lotus Notes BEE File Edit View Create Actions Text Help gt GAA O GEL balug GR SA FE See Hl Ei VERE wh Welcome 4John Doe Inbox 7 New Memo X
20. l need to add the information manually under Configuration Settings tab gt Basics tab 6 Under the Basics tab ensure the correct Configuration Settings have been enabled Page 26 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Configuration for domino emfast Domino Administrator LI Configuration for domino emfast Quy Basis Router SMTP MIME NOTES INI Settings FEE Basics Use these settings as the default settings for O Yes all servers OR Group or Server name T domino emfast 1 Type ahead Enabled 1 xd International MIME Settings for this document I Enabled IMAP server returns exact size of message Enabled Jm POP3 server retums exact size of message T Disabled Comments 3 7 Then select SAVE and CLOSE to complete the Foreign Domain creation Page 27 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Step 4 FACSys Fax Server Configuration Before proceeding with the following configuration steps be sure that you have the Lotus Notes client installed on the FACSys server See diagram on page 5 of this manual In addition a FACSys client license is needed for each Lotus Notes user accessing the FACSys system See licensing agreement at the beginning of this manual Please open the Lotus Notes and login with the user created in step 1 You may close the Lotus Notes client then but do not login with another account otherwise the gateway will s
21. nt folder e To ensure that FACSys is working properly send a fax message from a FACSys client Verify that the fax is sent and appears in the FACSys Sent Items folder Step 11 Troubleshooting If you are having trouble sending or receiving faxes through Lotus Notes please check the following 1 Make sure the Microsoft NT user account that the Optus Fax Server service is logging in as has Admin and Domain Admin rights For Novell networks the same user must have an account on your Novell file server with the same name Page 39 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher and password Issues with the Optus Fax Server Service routing and sending events from Notes will all be reported in the Windows NT Event Log located at the FACSys server The latest version of VIMGET32 EXE for FACSys 4 7SP4a is provided with the documentation and is already part of FACSys 4 8 and VIMPUT32 EXE is included with FACSys 4 7 SP4a and later The latest versions of Lotus VIM32 DLL and VIM DLL are also available for download from the Lotus web site at http Awww lotus com Download the latest dual mode for VIM files e g VDLW32 ZIP and VDLWIN ZIP Lotus recommends that you use their 32 bit DLLs on the server for both 32 bit and 16 bit clients The updated files should resolve routing and memory issues After copying the new files make sure that there are no older copies of the DLLs anywhere on the system Problems ins
22. oft TCP IP is supported Page 7 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher 4 Domino clusters and partitioned server configurations do not support the IPX SPX protocol At this time Lotus does not plan to provide IPX SPX network support for future releases of these features 5 Using ipx case file sets and IBM AIX Connections 6 Using TotaINET Advanced Server and Solaris PC Protocol Services 7 Using Microsoft s NWLink IPX SPX stack Page 8 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Step 1 Creating a Lotus Notes User Account for Faxing You will need to be running the Domino Administrator for the following instructions 1 Launch the Domino Administrator Select People amp Groups gt People 5 Tools gt Register Person Leave the default settings and continue fill in the details as in the following screen shots E3 Administration Domino Administrator File Edit View Create Actions Administration People Help Dp amp IAQ ar UGH BAK OSS AB Administration administrator FE People amp Groups Fies Server Messaging Replication Configuration ie Server domino emfast sy Tools QAI Domino Directories F E J QA omniast e Address Book CJ Ada Person VA Edit Person 3 Delete Person 3 Copy to Personae y o People Peso Name R Groups Mail In Databases amp Re E Setup Profiles Ca Certificates Rename Delete Recertify Set In
23. p e gt GAA O Administration L New Domain rator FI T3 Save and Close M DOMAIN Basics Restrictions Mail Information Calendar Information Administration i Gateway server name T domino emfast Gateway mail file name T mail facsys nsf 1 v Name of server where gateway is installed ap AYY of JO star 4 Lotus Domino Server domi E New Domain Domin 1 53PM GATEWAY SERVER NAME lt lt the name of your Domino Servers 5 GATEWAY MAIL FILENAME lt lt the name of the database you created in step 255 ex mail facsys NSF 3 Next click on Save and Close to save your settings Page 24 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher E3 New Domain Domino Administrator Administration Owners Jadministratorfemtast i Administrators administrator emfast rj Full name of person allowed to modify this document Page 25 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher 4 Next Click on the Configuration Tab created foreig B Administration Domino Administrator T Messaging Settings a Y Foreign Domain E Connections facsys domino emfe EI Configurations NG b GD Lotus MTA Tables v1 7 GS Replication Web Server Configurations Statistics amp Events Cluster Miscellaneous Finally verify that the configurations exist for the Domino server as shown below in the two screen shots If they do not exist you wil
24. r Window NT Lotus Notes Domino Server 5 6 0 or 6 5 Lotus Notes Administrator 5 6 0 or 6 5 Lotus Notes Client 5 6 0 or 6 5 Platform Windows NT 2000 NOTE Each user who is fax enabled through a Lotus Notes FACSys Gateway combination requires a FACSys client license You must make sure that the FACSys server has been installed and configured correctly for the following configuration to work correctly You should make sure that the Optus Fax Server service and the Optus Fax Device Manager service have been associated to a Windows NT User Account that has both Administrator and Domain Administrator privileges Server 1 Server 2 1 Domino Administrator 1 Domino Server 5 6 or 6 5 2 FACSys Server 3 Lotus Notes Client 5 6 or 6 5 The diagram above suggests the location of each of the above software installations as they relate to the actual physical machine used Order of Installation Page 5 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher The control library files shipped with the FACSys software may conflict with the Lotus Notes client installation program Because of this possible conflict we recommend that you install the applications on the fax server in the following order a If required by your configuration Install Internet Explorer 5 or later b Then install the Lotus Notes client c Then install the FACSys fax server software NOTE If you are having problems sending fax message
25. s users The FACSys fax server uses the VIM interfaces and DLLs to access the Notes message file nsf and uses the credentials associated with the Notes client installation on the fax server computer Therefore if you cannot access this file from the Notes client then the fax server also will not be able to access this file and the problem lies in your Lotus Notes configuration If you can access this file from the Notes desktop then verify your fax server configuration Page 40 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher INDEX nsf file 6 40 Access Control 17 add domain 22 Addressing messages in Lotus Notes 34 Administration Tab 12 Attaching a Microsoft Word RTF 34 Attaching graphics 34 Auto Creation option 34 Basics tab 26 Basics Tab 11 Configuration Settings 26 cover page 34 Embedding tables 34 Environment Variables 32 FACSys client license 2 5 FACSys Server Configuration 28 FACSys Server License 2 FAXSERVER service 31 Foreign Domain 22 Installation Requirements 6 FACSys 6 Lotus Notes 6 International sites 40 Introduction 5 Lotus Notes client 6 32 40 Lotus Notes Database 14 Lotus Notes gateway configuration 28 creation 28 Lotus Notes Gateway Configuration 28 Lotus Notes profile 33 Lotus Notes User Account 9 Mail information Tab 24 Mail Router Mailbox 5 15 New Memo 35 Notes ini 32 Notes ini definition 32 Notifications
26. s Notes users For any User Receiving Faxes on Lotus Notes client change the following User Profiles settings in the FACSys Administrator program Launch the FACSys Administrator program gt User Profiles gt click on the User Profile Click on the Routing tab and complete the Mail and Gateway information as highlighted below 1 Fill in the Mail information as shown below Page 32 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher John Doe Properties xj General Permissions Routing Forwarding Dialing Other Printer Information I Print all received faxes to the following network print resource Printer Lasewet Compatible v Form Letter v I Print received faxes favoring quality for speed I Print fax confirmation when sending faxes on this server Mail Information 2 Click on Modify to select the Gateway xi Select gateway from list 3 Then Click OK to save and close the gateway selection 4 Click OK to save and close the User Profile new Routing settings The diagram above is an example for the configuration of a Lotus Notes profile within the FACSys Administrator Users You may use for the email address The e mail address configured under user properties in Domino Administrator Example Doe emfast com The Domino user name Example John Doe emFAST See the screenshot below Page 33 Lotus Notes 5 6 0 6 5 installation with F
27. s from Lotus Notes add the lt Notes messagefile gt nsf file to the Notes client desktop installed on the fax server make sure you have sufficient rights to the gateway database Do not open any jobs but verify that you can view the jobs being submitted by Notes users Before starting you will need to have met certain system requirements Below are the system requirements for installing a Lotus Notes Gateway FACSys Installation Requirements Install the FACSys Fax Messaging Gateway software as per the instructions in the FACSys Fax Messaging Gateway for Microsoft Windows NT Administrative Guide and Desktop Client Guide If your FACSys server is version 4 7 SP4a you will need to update the vimget32 exe file Please download it from www faxserversupport com and replace it in the root of X FACSys where X is the drive where your FACSys server is installed The latest version is already present in FACSys 4 8 there is no need to replace it Lotus Notes and Domino Administrator Client Client Server platforms and system requirements Operating system patches service packs and other updates are not specified in the tables that follow Note that operating system vendors frequently release updates For the most recent information regarding updates see the Lotus Knowledge Base online at http www support lotus com or contact your local Lotus Support representative Source of table below found in http doc notes net domino notes Rnex
28. t readme14 nsf Notes and Domino Administrator Clients Platform Windows 95 98 Macintosh Windows NT XP Supported operating Windows 95 Macintosh OS9 Windows NT4 system versions Windows 98 Macintosh OS10 Windows 2000 Windows XP Professional Processors Intel Pentium Power PC Intel Pentium supported Protocols supported Page 6 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher NetBEUI NetBIOS 1 Yes No Yes NetBIOS over IP 2 Yes No Yes NetBIOS over IPX Yes 3 No Yes SPX Yes No Yes SPX Il No No Yes 4 TCP IP Yes Yes Yes X PC Yes Yes Yes Domino Server Platform AIX Solaris Windows NT Linux Supported operating AIX 4 3 3 Solaris SPARC Windows Red Hat 7 1 system versions 006 2 8 2000 Intel Intel Windows NT4 Red Hat 7 2 Intel 1 Intel Protocols supported NetBEUI NetBIOS 2 No No Yes No NetBIOS over IP 3 No No Yes No NetBIOS over IPX No No Yes No SPX 4 Yes No Yes No SPX II Yes 5 Yes 6 Yes 7 No TCP IP Yes Yes Yes Yes X PC Yes Yes Yes Yes Footnotes 1 Do not install a Domino server on a Domain Controller The processing of NT domain logons by Domain Controllers can consume large amounts of processing resources especially for larger domains and thus can affect Domino server performance If the Domino server is to be within an NT domain the server should be a member server within the domain 2 Only Microsoft NetBEUI is supported 3 Only Micros
29. talling the Lotus Notes client on the FACSys fax server may be caused by conflicting drivers and common control libraries supplied with FACSys Lotus Notes Windows 2000 XP and Internet Explorer When there are conflicting files on the fax server system the Notes installation program will not complete successfully perhaps hang or disappear from the screen International sites should consider installing the International Notes Server and Client software available from Lotus International sites have reported an issue related to special national 8 bit characters when FACSys user profiles are automatically created by sending a fax from Notes If the international characters are not being translated properly in the FACSys user profile enable the ANSI character translation option provided with the release of FACSys 4 7 or higher ANSI character translation is now a controllable feature for each and every gateway The new option is located on the gateway s Options tab Enabling the option Translate all message information to the ANSI character set instructs FACSys to translate all messages and fields before sending faxes via the gateway If you are having problems sending fax messages from Lotus Notes add the lt Notes_messagefile gt nsf file to the Notes client desktop installed on the fax server make sure you have sufficient rights to the gateway database Do not open any jobs but verify that you can view the jobs being submitted by Note
30. te Actions Help A gt ANA ar ho AG EF TA EP oye DA sax John Doe Inbox X aa Memo Reply Forward I Delete Folder Copy into 2 Tools Wo adm ms vet 09 18 2002 44 763 New fax received from FACSys Administrator Sent All Documents Trash Discussion Threads Rules Stationery John Doe EE You have new mail Office start G John Doe Inbox Lo 9 49 AM Below is an example of opening up a received fax within the Inbox This is done by clicking on the new memo Page 37 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher gt New fax received from FACSys Administrator Lotus Notes Te px File Edit View Create Actions Attachment Help eo JIQ DQ Ses aes AG EF Et TA OY ee xd John Doe Inbo Li New fax received from FACSys Administrator X KC 5 New Memo A Reply 5 Forward x Delete Folder Copy into UY Tools NG i facsys TE John Doe emfast emtast HR 09 18 02 09 50 AM a Subject New fax received from FACSys Administrator i i You have received a new fax from FACSys Administrator 23 The image contains 1 page s aD 2 Ss L E x AAP a CCA CH CC Ee 1 star B gt New fax received fr 9 49AM To view the fax you will need to right click on the tif file and click on View as shown below Page 38 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher 9 gt New fax received from
31. ternet Address Validate Internet Address gt eB Groups 0 Office es Af il A Start Lotus Domino Server domi e Administration Domi 10 44 AM 2 In the Register Person New Entry Screen complete the following Registration server lt lt the name of your Domino Server gt gt Last name lt lt any name you want gt gt for example facsys Short name the same as you entered in Last Name Password lt lt any password you want gt gt Leave the defaults for Internet address and Internet domain napa Page 9 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher Sambahan kesple Help vw QI Domino Directe vw QI emfast s Ac Peopld aa Groups Q Maikin Setup F The Internet address above is created using the person s name above the internet domain and internet address format components You can also edit the internet address directly It must be unique in the address book Register All v Qa emfast s Ac The Internet address above is created using the person s name above the internet domain and internet address format components You can also edit the internet address directly It must be unique in the address book facsys Ready for registration 09 26 2002 12 36 PI Next you will need to edit the new user by clicking on the user in this case facsys Page 10 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7
32. top working Before configuring the Lotus Notes gateway you will need to create a Lotus Notes Gateway Using the FACSys Administrator program do the following 1 Launch the FACSys Administrator program 2 Connect to the FACSys Server name and select GATEWAYS 3 Right mouse button NEW MAIL GATEWAY 4 Selection LOTUS NOTES 0 Facsys administrator O o File Edit View Tools Help EEEE ET EAEEREN 9 FACSys Network E G5 Servers 2 8 Liviu Connections G CSI Route PARP a x 89 Devices a Licenses Select gateway service from list Mail Gater pene Queued It Reports Bere msn 3 Site Routing 0 Object s h Configure the Lotus Notes Email Gateway in FACSys as follows see diagrams GENERAL menu tab configuration Page 28 Lotus Notes 5 6 0 6 5 installation with FACSys 4 7 SP4a or higher FAX Properties x General Connection Options Name FACSYS Display Name FACSys connection to Notes Gateway Service IV Allow messages to be received by this gateway m Cover Page Options IV Use a cover page when sending from this gateway IV Always place the message body on the cover page Cancel Apply NAME FACSYS same as the user and foreign domain name you created DISPLAY NAME lt lt Any description you want gt gt ex FACSys connection to Notes Gateway Services Check boxes Enable this Gateway for service Process outgoing mess
Download Pdf Manuals
Related Search