Shoprider Trooper Owner`s Manual
Contents
1. brake in an emergency simply release the joystick Always try to find a dropped curb or curb cutout whenever possible Always keep your Powerchair properly maintained Never try to use your Powerchair beyond it s limitations as described in this manual Always put seat in most upright position whenever driving up an incline Important Notes The Shoprider Trooper Powerchair is designed to assist in your individual mobility needs Any usage outside of the guidelines in this manual may result in damage to the chair or injury to the user or third party Please do not lift the wheelchair by the armrests First Time Use Prior to using your Trooper Powerchair for the first time you must charge the batteries fully refer to Battery Charging Procedures Charging may take up to 12 hours Charging the batteries completely prior to first time use will benefit battery efficiency and life of batteries 3 17 2008 8 1 Removable Armrests with Width Height amp Angle Adjustment Flips Up for Easy Sideways Transfer 2 Programmable VSI Joystick Controller with Adjustable speed 8 Battery Life Indicator 3 Charging Port located at joystick controller and battery pack 4 Reclining Deluxe Captain Seat 5 Adjustable Length Height Angle Foot Plate 6 Front Castor Assy 6 flat free tire 7 Frame Serial Number 13 alphanumeric characters 8 Rear Drive Wheel 9 flat free tire 9 Anti tip Wheel2. The following warnings listed below should reduce the chance of unintended brake release or Powerchair movement which could result in serious injury 1 Do not operate hand held transceivers transmitter receivers such as citizens band CB radios or turn ON personal communication devices such as cellular phones while the Powerchair is turned ON 2 Be aware of nearby transmitters such as radio or TV stations and try to avoid coming close to them 3 If unintended movement or brake release occurs turn the Powerchair OFF as soon as it is safe 4 Be aware that adding accessories or components or modifying the Powerchair may make it more susceptible to EMI NOTE There is no easy way to evaluate the overall immunity of the powered chair Report all incidents of unintended movement or brake to your Powerchair provider and note whether there are sources of EMI nearby 3 17 2008 6 Please use your Powerchair to enhance your active lifestyle With increased mobility please observe a few rules to ensure safe operation of your Powerchair So please 1 2 3 10 11 12 13 14 15 16 Always use the safety belt 18 Do not drive the Powerchair without reading this manual Do not exceed the safe climbing maximum angle Table 2 Do not use the joystick in an erratic manner when going up or down an incline Do not carry passengers or exceed the maximum weight limit Table 2 Do not turn off the joys
3. USER MANUAL Model UL8W36 mE S Table of Contents INTRODUCTION seseserentrnnn nnne tentent tnnt tnnt tenentes 3 EMI WARNING cccsssssssssscssssesssseecsntessnseessuseessneeesneesssneeesneeessseessen 4 ELECTROMAGNETIC INTERFERENCE FROM RADIO WAVES 4 POWERED CHAIR ELECTROMAGNETIC INTERFERENCE EMI 5 SAFETY INSTRUCTIONS scssssssssssssssstesssesssstesssseessnteessneeessnsees 6 7 FEATURE GUIDE sssscsssssssssscssssecssseecssseessntessnseessneeessueessneeesanessen 8 GETTING TO KNOW YOUR POWERCHAIR eene 9 THE JOYSTICK CONTROLLER VSl senectt tnnt 9 LOCKING UNLOCKING THE JOY STICK 10 DRIVE FREEWHEEL MECHANISM esent tnnnninn 11 USER TRANSFERRING sessssessssesssssecsssecssnseessseessnseessseessuseessneessaseessnsees 12 SENE T 12 DISASSEMBLING TRANSPORTING YOUR POWERCHAIR 13 DRIVING YOUR POWERCHAIR eerte 14 CARING FOR YOUR POWERCHAIR 15 BATTERIES AND BATTERY 16 BATTERY CHARGING PROCEDURES eene tnnt 17 TROUBLESHOOTING ccssssssssssssssssessneeessstessaseessntessnseessnseesnseensen 18 SPECIFICATIONS scsssssssosssssssesssusecssseecsneesssecesneessseeesnseeesnessen 19 QUARTERLY INSPECTION sssssssssssssssessssecssseessnteessseessnseessnseesen 20 AAA 21 3 17 2008 2 IN
4. it is highly recommended that these guidelines be followed You cannot over charge the batteries Keeping the batteries charged extends the life of the batteries SLA batteries should be kept fully charged at all times They must not be left in a discharged state if the unit is not being used for some time or the charging space within the batteries will be permanently lost memory loss The SLA batteries should be checked once a month and kept charged as needed Typically SLA batteries have up to about 400 charging cycles Red Bottom Amber Middle Green Top 3 Bars 4 Bars 3 Bars Flashing Danger you must From 30 50 Full battery charge stop and recharge the discharge Batteries batteries Failure to do so wij may result in damage of charging batteries NEVER DISCHARGE BATTERIES TO RED BARS OF INDICATOR Figure 10 3 17 2008 17 Battery Charging Procedure There are two ways to charge the Powerchair Battery on chair charging method 1 Plug the A C power cord into the wall Plug the male three pin charger plug into the female 3 pin receiver located on the bottom of the VSI Refer to Figure 3 8 Battery off chair charging method 2 Remove the battery pack from the unit Plug the A C power cord into the wall Located on the battery pack is a charger port olide the charger port cover over to expose the charger female 3 pin receiver Plug the male three pin charger plug into the fe
5. 10 Shroud 11 Swivel seat lever 3 17 2008 9 Getting to Know Your Shoprider Powerchair The Joystick Controller VSI 1 On Off Button This button turns the joystick 1 controller hereinafter referred to as VSI and off Do not use this button to stop the Pa power chair except in an emergency 2 Battery Gauge This is a 10 segment display which indicates if the VSI is switched O CS 6 Powerchair electrical system are also 7 indicated by this display Refer to Table 1 for m La more details 3 Maximum Speed Indicator This is a 5 i segment display which indicates the maximum speed setting selected 4 Horn Button This button operates the Powerchair s horn 5 Speed Decrease Button his button i decreases the maximum speed 6 Speed Increase Button This Button Increases the maximum speed 7 Joystick This controls the speed and direction of the Powerchair Push the joystick in the direction you want to go The further you push it the faster the speed will be Releasing the joystick will automatically engage the brakes and stop the Powerchair 9 Charging Port This is a secondary charging port in addition to the charging port located on the battery pack When using this charging port only plug into this port with the qualified Shoprider charger certified by the original manufacturer of the Powerchair This port should not be used as a power supply for any other electrical devices Doing either
6. Overall Dimensions L x W x H 37 24 x 44 Number Size of Front Tires 2 6 Inches Number Size of Rear Tires 2 9 Inches Total Weight of Unit With Seat and 160lbs Batteries Maximum User Weight 300 Lbs Battery Capacity 12v 36Ah x 2 Maximum Speed 3 75 mph Weight of Heaviest Part ECO Reference Only l p As a part of our ongoing product improvement initiative Shoprider reserves the right to change specifications and design without prior notice All specifications and dimensions are approximate Includes the anti tip wheel The actual driving range varies with the factors shown below The weight of the user Ground surface condition Battery condition Type of charger Ambient temperature Driving style Terrain After battery and mechanical moving parts have broken in Proceed up any incline with seat in upright position 3 17 2008 20 QUARTERLY INSPECTION For your own safety quarterly inspection and service on the product with signature by an authorized dealer is strongly recommended There may be a nominal dealer inspection fee for this service not covered by warranty Maintenance records below should be kept at all times The manufacturer distributor vendor will be indemnified from any product liability claim if the above maintenance service requirement are not met NOTE Regular Monthly inspection is strongly recommended by the manufacturer to ensure ultimate performance of the vehic
7. be checked and cleaned occasionally for hair and debris build up which will hinder the performance of the unit Check the batteries on a regular basis For extended battery life it is highly recommended that the batteries be fully charged after each use and that the battery pack always be turned off when not in use If the batteries are weak severely discharged or old a variety of problems may occur with the unit including charging problems reduced speed loss of range loss of charge capacity and others Please contact your provider for battery replacement and proper disposal Active users Charge daily Occasional users Charge your battery before any outing and always after active use 3 17 2008 16 Batteries amp Battery Charging Batteries The Shoprider Trooper Powerchair is designed to operate on two 12 volt 36Ah sealed lead acid AGM or gel cell type aka SLA maintenance free batteries For easy handling the SLA batteries are contained within a battery pack The life of the batteries may be affected by temperature terrain weight of user driving methods and care of batteries The battery gauge Refer to Figure 3 is a guide on the remaining charge of the batteries The active user will need to charge the batteries after using approximately 30 of battery capacity As an inactive user only using from once a week to every other day the recharge point would be at 50 of discharge Refer to Figure 10 For extended battery life
8. line you may experience veering to one side This is due to the natural camber in the construction of the pavement To correct this you simply have to steer slightly against it as you continue to move forward O N Kg 165 WP 115 9O 198 j 4 6 10 113 250 7 00 136 300 Single User Figure 9 3 17 2008 15 CHAMDIDIDED Caring for Your Shoprider Trooper Powerchair First Time Use Prior to using your Trooper Powerchair for the first time you must charge the batteries fully refer to Battery Charging Procedures Charging may take up to 12 hours Charging the batteries completely prior to first time use will benefit battery efficiency and life Tires oince your tires are flat free tires there is no need to ever worry about tire air pressure General Maintenance and Lubrication Inspection for loose wheel bolts seat and arm tightening bolts castor nuts and other nuts and bolts is recommended on a regular basis Most lubricated components on the Trooper Powerchair are designed to be maintenance free and are sealed Therefore lubrication is not required for these components However the driving wheel axles and seat post should always have a very light coat of multi purpose grease DO NOT USE TOO MUCH GREASE Drips may stain or damage carpets furnishings etc It is recommended that the driving axles inside the drive wheel assy and castor assemblies
9. Do Not use the seat back as support Figure 5a Figure 5b Reclining Seat The Trooper comes with a reclining seat The reclining seat lever is located on the left side below the armrest Simply pull the lever up to adjust Figure 6 Recline Lever 3 17 2008 13 Disassembling Transporting the Shoprider Trooper Powerchair Figure 7 Follow these simple guidelines for disassembly 1 Park the Powerchair on a level Ensure the wheels are locked in drive mode Fig 4 Fold up footplate Unplug joystick controller from rear of unit Remove seat by pulling the swivel seat lever up and off Remove the battery pack Lift right battery up first and then the left nA E UN Figure 8 3 17 2008 14 Driving Your Shoprider Powerchair Ramps Slopes and Cambers The Shoprider Trooper Powerchair has the ability to negotiate ramps slopes and cambers of a low to medium gradient It is of the utmost importance that the following points are observed 1 Never attempt to go up or down an incline which has a rough wet or slippery surface loose gravel tree roots wet grass polished floor etc Always approach an incline head on not at an angle Always travel at a speed that you are comfortable with and that you feel in complete control 4 Avoid sudden or erratic action with the joystick 5 Always have the reclining seat in the most upright position when driving up an incline 6 When riding along in a straight
10. TRODUCTION Congratulations on insisting the best The Shoprider Trooper Powerchair is the ultimate combination of style comfort and user friendly The compact features support easy transportation of your Shoprider Powerchair for today s active lifestyle We know that your Powerchair will provide many years of mobility for you Enjoy the freedom of mobility wherever you go This manual contains important information regarding the safe use of the Shoprider Trooper Powerchair Please read this manual carefully and thoroughly before using your Powerchair and make sure you understand all the instructions 3 17 2008 3 Figure 1 EMI WARNING Electromagnetic Interference EMI from Radio Wave Sources Powered electric chairs may be susceptible to electromagnetic interference which is a kind of interfering electromagnetic energy EM emitted from sources such as radio stations TV stations amateur radio HAM transmitters two way radios and cellular phones The interference from radio wave sources can cause the power chairs to release its brakes move by itself or move in unintended directions It can also permanently damage the powered chair s control system 3 17 2008 4 The sources of radiated EMI can be oder adly classified into three types 1 Hand held portable transceivers transmitters receivers with the antenna mounted directly on the transmitting unit Examples include citizens band CB radios walkie talkies sec
11. le Service Record Date of Purchase Purchaser Model Serial Dealer Unit Was Purchased From M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y M D Y 3 17 2008 21 Disclaimer Congratulations on your purchase of the Shoprider Trooper powerchalr This Powerchair is not intended to be used by individuals with physical limitations that could prevent the user from operating the Powerchair safely Shoprider disclaims all responsibility for any personal injury or property damage which may occur as a result of improper or unsafe use of its products Warranty is only valid when genuine Shoprider parts are used All modifications on the Powerchair unless approved and authorized by Shoprider will automatically invalidate the warranties Standard warranty does not extend to consumable items and parties other than the original user The preceding guidance is intended to assist you in the safe operation of this Powerchair If you should have any questions about the correct operation of the Powerchair please contact your authorized Shoprider provider 3 17 2008 22 Notes 3 17 2008 29 Model Name Trooper Provider Stamp Serial No Shoprider Mobility Products Inc www shoprider com 800 743 0772 P N SMP022008 3 17 2008 24
12. male 3 pin receiver It is not necessary for the battery pack to be attached to the Powerchair to charge The battery charger s light indicator is as follows One light charger 4Amp Yellow Amber Charging Green Charging complete NOTE It is very important to check the charger light color IF there is no light or a different color light on than should be refer to the charging troubleshooting section in this manual amount of battery Depending on the amount of battery discharge the charge can take up to 12 hours The battery charger has an electronic switch that will terminate the charge when the batteries are fully charged Do not remove the battery charger until the charging cycle is complete Be sure to unplug the charger from the wall first before unplugging charger from the Powerchair WARNING Only use the original manufacturer approved charger This charger is for indoor use only Do not expose it to rain or water spray Do not leave the charger plugged into the Charging Port if the charger is not charging 3 17 2008 18 gt Troubleshooting The Self Help Guide Table 1 is intended to assist in the location of a fault that may occur in a certain part of the Powerchair If after checking the fault from the table below and the fault is still showing do not use the Powerchair Turn off the power and consult your provider immediately Table 1 BATTERY GAUGE FAULT POSSIBLE VSI 50 FAULT CODE Battery voltage is
13. of these as stated above will void the warranty of the Powerchair on and gives the state of charge of the battery Additionally any faults in the S S Note The controller can be fitted to suit either right or left handed users Please contact your provider for further assistance 3 17 2008 10 Ln INED Locking Unlockin the SI Joystick LOCK MODE The VSI controller can be locked to prevent unauthorized use Ihe locking method is achieved through a sequence of key presses and joystick movements as detailed below To lock Powerchair controller While the controller is switched on depress and hold the on off button After 1 second the controller will bleep Now release the on off button Push the joystick forward until the controller bleeps Push the joystick in reverse until the controller bleeps Release the joystick there will be a long bleep The Powerchair controller is now locked To unlock the Powerchair controller Use the on off button to switch the controller on The maximum speed profile indicator will be rippling up and down Push the joystick forward until the controller bleeps Push the joystick in reverse until the controller bleeps Release the joystick there will be a long bleep The Powerchair is now unlocked SLEEP MODE If the controller is left on and not used for more than ten minutes the controller will automatically go to sleep This is recognized by a slo
14. tick controller by switching the On Off Button when moving at any speed This will bring the electromagnetic brakes on immediately and could cause damage to the joystick controller Do not drive over deep and soft terrain soft dirt loose gravel deep grass Do not attempt to mount a curb height above 2 inches Do not mount or dismount the Powerchair unless the electromagnetic brakes are engaged and the joystick controller is off Do not operate the Powerchair if the unit is in freewheel mode Do not use on the road except when crossing between sidewalks Do not sit on the Powerchair when in a vehicle but transfer to a vehicle seat Do not exceed any grade over 6 degrees 10 Always stop fully before changing forward or reverse direction Always engage a slow speed when going down gradients move the joystick slowly towards center position to reduce the speed Always approach and climb over curbs at slow speed Always approach curbs and gradients at 90 degrees Always keep the feet on the leg rest while driving 3 17 2008 7 28 Always make sure the batteries are charged before setting out on a journey Always charge the Powerchair in a well ventilated area to prevent any possible risk Always check that the drive wheels are engaged Someone may have left the Powerchair in freewheel mode Always reduce your speed when turning sharply Avoid turning sharply on a slope or gradient
15. too high check the battery connections nem Call your Shoprider Provider 9 Barsflash Solenoid brake fault Check drive freewheel levers Possible controller fault Check controller connector Call 8 Bars flash your Shoprider Provider 7 Bars flash Possible joystick fault Be sure joystick is at center when controller is turned on Call your Shoprider Provider 6 Bars flash Battery charger connected Unplug charger Right hand motor wiring fault Check connections Call 5 Bars flash your Shoprider Provider Left hand motor wiring fault Check connections Call your 3 Bars flash Shoprider Provider Left hand motor disconnected Check connections Call 2 Bars flash your Shoprider Provider 1 Bar flash Low battery voltage Charge batteries immediately Do not drive Powerchair until batteries are completely charged Battery Charging Troubleshooting If the charger indicator light goes to green within a few minutes after being plug in and doesnt charge the batteries the batteries may be over discharged and may require additional service or replacement Contact your provider for assistance If the charger indicator light goes immediately to green when plugged in to charge the problem is likely a blown fuse popped circuit breaker or similar Contact your provider for assistance Right hand motor disconnected Check connections Call 4 Bars flash your Shoprider Provider 3 17 2008 19 UNIT SPECIFICATIONS Trooper UL8W36
16. urity fire and police transceivers cellular telephones and other personal communication devices NOTE Some cellular telephones and similar devices transmit signals while they are ON even when not being used 2 Medium Range mobile transceivers such as those used in police cars fire trucks ambulances and taxis These usually have the antenna mounted on the outside of the vehicle Long Range transmitters and transceivers such as commercial broadcast transmitters radio and TV broadcast antenna towers and amateur HAM radios NOTE Other types of hand held devices such as cordless phones laptop computers AM FM radios TV sets CD players cassette players and small appliances such as electric shavers and hair dryers so far as we know are not likely to cause problems to your Powerchair 3 17 2008 5 a o is 65 He P Powered Chair Elect romagnetic Interference EMI Because EM energy rapidly becomes more intense the closer one moves to the transmitting antenna source the EM fields from hand held radio sources transceivers are of special concern lt is possible to unintentionally bring high levels of EM energy very close to the Powerchairs control system while using these devices This can affect the Powerchairs movement and braking Therefore the warnings listed below are recommended to prevent possible interference with the control system of the Powerchair WARNINGS
17. w intermittent flash of the battery indicator lights Simply turn the controller off and back on to reset Always leave the chair in drive mode The freewheel option is there only to allow the chair to be pushed manually when the need arises 1 e to store or push unit out of a tight space Following the sticker picture put each lever in the direction of the person sitting down driving the chair The Powerchair will not function while the drive mechanism is disengaged in freewheel In addition the VSI 50 will flash a fault code and beep steadily if turned on Refer to Table 1 for more details 3 17 2008 11 5 J L Both left and right sides must be in drive mode for power chair to operate Otherwise the Powerchair will flash fault code of 9 lights and will not operate Drive Freewheel Mechanism The drive freewheel levers are found toward the rear of the Powerchair both on top left and one on right These levers will allow you to disengage the drive mechanism and push the Powerchair while in freewheel mode FIG 4 set motion Freewheel Levers y pan F MA ns eet Drive Powerchair LE i 14 Figure 4 3 17 2008 12 User Transferring You can transfer either forward left or right from your Trooper Powerchair Figure 5a The armrests are hinged and can be pulled up and out of the way for sideways transfer For support only use the armrest Figure 5b
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