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Digital HiNote VP 550, 575 Series Service Guide

Contents

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7. I Y 9 Z 8 vc Jo 19945 9661 Z 2990120 ZOTESL S RUYS g JequnwN 3uaunooag 9215 14 WOO N eni S080 2u s21004329 3 5 e 34072 EE AN INI S080 6612 ATO 3d0ZZ 0123 913 19 66 IS 8619 ZOOLNZ y 2 co V Z 4114 N 24022 8029 913 S za zs I VOIOVvL 7001 48001 3J a p Agen 34066 069 8 I GdJAS 27 5 b cov 39022 9025 80 7 61 3001 e L P 4 34022 1022 zd AS T 340 3 I SAZI 024 3902 2020 SAZTH LSZ 25 AN i DE 12164 gt 5 91 sz saat gt 7 SASH SAG ZT 3dldi did 72 E XS gt N I EZ SE BV gt J 0191 6 J 4 td 8 913 Q OZ 89 0 091 9 5 L J 919 o et V vas 7 S wad 5 9 9 9191 8T V L 89 ards 9dd1 ed I 8 o
8. I Y S 9 T 8 74 jo 78945 9661 8 jJ QUSAON 5 S RUYS g JequnwN 3uaunooag 9215 u46990 004 WS O 1 Jadns enu 2u SD 1U01 998 1 1699 X04 224 AT ie N FON XT ZOESL 04 d ASA ANT 4469907 304 ubdg ozo S vj ST Wx1V H 9S u LTY X 5 ST O0E OTE od ke x SOME E 0 vi 1 dS INI 6T SAS O _ 52 Sud e TI 45 INI S EZ C 04 V ov n e NISu S 50 IL N184 0 INO xmi XH Sus 553 ZXLY TSOCH Go WLW MS xed I 7 ec 05 00 6 X 9 LSY DMS 99 07 9 02 02 evor omi H Ou ANAC 8 2 9 va 0Z dozray Y DUI 1 1 9 TH dS INT 3 T INIAN S AERE XE RA lt sv E 1000 v a D v um C wx voa NIE ar 7 ETE OHMS i iUo VOL nne wa a TOXL 73SH D 21 12 CEN x FEY 029 TUwusq 0 7 vie T 95 1 FSM oux WE 15 O Fan 1c T
9. I v S 9 L 8 74 jo c 19945 9661 82 2990120 20165 S IUS g JequnN 3uaunoog 9215 1012911605 9119 5 Od rz D Id eni 60 ZN ZOOLNZ s21004328 3 Jeduo5 099 T T c I 992 v NOT S080 nT oe 95 4 10 A SZOOLNZ 3 50 81 lt NOSAS Te BE n FEE E Soor 5 5 NOIS 80 81 ZN 9 Tu A _ NOI Ad9 66 IS 0 6099 V v dl a 9 LTH 790 G 7 S 9 i L E N18430 gd SAS NOTS ec P I oen I ZA SAGE 6 340 I I 3001 N vita 6 0 I P N ATE I 0 NT NLY 401 gulis vIID 14390 2173 ISAS AS X 0 0 NNOO 2d SZOOLNZ 92 z 4505 Q oe ez D O ACH DM tO LOA 1 ez zD I 9 0 9 ANT AES g vc ZN EEO Q AG Oly Q ON v mot dU 81 ZI B 20And2 1 ELLO ITD AOT 9I ST DANK 6 V ANL NT Q D 9 SECO q o y p T AS GA Ate SENA A NdIOOA SANA d B SENA SANA Gr VEA dz 15 VEA
10. I Y 9 Z 8 vc JO TI 19945 9661 EL To 180 ZOTESL S9 RUYS g JequnwN 3uaunooag 9215 9 CD eni ONI O INOHIO3T3 05 34007 34001 3NapztO91Iq N OY ZS Seb CHENG 38022 48022 3489 4489 ED SH 7612 A 7 aawa 73 01 S2 1612 72 ONASA lt TNASA 8 01 ant 3 5 e z GINZ 942 INE T A 95 gr S0VTZ lt ONASH 4 Lac TONASH 89 07 Ad9566 IS 5 B5 XT 3d 728 GND LHD ev T m A KL st 44001 44001 44001 38001 49001 44001 OT GL GL GL d 5 lt v 9612 2612 D D S6 d VE LIZZ o 6 18 DOCS m TAAA g s8 ot S080 JnT Q ET diwa SE vard o SCA 8 5 8 0 8 z 9 s Oa ED ZZ L I A AA y 5 01 SS TT T TT ms W sac SAZT SAGE 9 VAN D JNT NT am 9 4 8 0 2 utd8 YMS 2922 99n S 4 11601 v ld 91001 9 Id
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12. I 2 S 9 L 8 74 jo jesus 9667 J8qUSAON 9180 ZOTESL S US g pu og rt u JegunN 3uaun2 ez lt 0w gt 1 bT 89 cc 80 vc SDN 2 a B ET VIVG 35 Sp Z 0 KV 8001 19 10111032 snq 61228 VOdAO 9 1 YIS z lt lo le ls z lo ls v T lo 34000 Z clc LIU IT IT IT IT T IT le s 7 jaja 89 snti 4040 3080 0 SD 1401129 13 5 V V V V V V V V i es sud D 1040 SI 0 9 1 0 8 vivo Izo9z86 0 ziev 8 ejo r z e s 9 8 e t z e v 56 9 nai c080 0 T T 8 Z ZIT I JLA 68 0 9 0 N NN 1 8 20 1075 8 ETEY LN 9 9999 99 202 S080 0 885 vvvvvvvvvvvvvvvvvvvvvvyvV ON Id 3 9999 55 WW 4915 SDN 1015 V T LLI oe EL a 55 1 ee T 6 5 d d d d d d told dS TEN 506 eo SN lq 51 X231 ce an 03 Wd Z 89 D 304 Ant E91 TONN ry
13. 4 4 External Keyboard ot Mouse 4 5 HDD PC 4 5 cR 4 5 CPERONEE ur iiti clos 4 6 nate Saa 4 6 Check Ports and Error Message 4 7 Phoenix BIOS Test uoo she ded 4 7 W ina Se unyay eu pu dene ore n ku massa bolus ie M 4 10 5 FRU Replacement vi obortis eren didum i u 5 the Batteby ausi vi Dust Dec 5 2 Removing the 12x CD FDD Combination Module and Supplementary 5 3 Remove the HDD Asseimb ly air oi sacha uu u s e Ve la lS soto tuo ca a aqata 5 4 Remove he KO VDOBTO oi d tur bus de 5 5 FRG ri dud aaah ea D M 5 7 Removing LCD Assembly and Keyboard DOCK iie pecia Rot nd asa 5 8 Removing he Touch ue eta dtu ba va oid 5 13 the DC to DC Converter BOAE uu u dt bene o n aee coi T de a 5 1
14. D 63 r DIM MODULE CLOCK N MD 47314 ENS TRITON MTSC TRITON SENERARE HOST CEK MTSC MTDP CLOCK a PLINK DATA GENERATOR D DOCKING PCMCIA VGA PCI BUS PEG AD 32 LCD PCMCIA CARD DOCKING TRITON m HDD CLPD730 CONNECTOR 240 PINS MPIIX BE CRT CARD B E I CDRAM BUFFER 15 BUS COM1 DOCKING 240 PINS 240 PINS RTC SYSTEM DG LPT1 CONNECTOR TRACK PAD L TRACK PAD 0516855 BIOS 256K INVTER x FDD SYSTEM WINDOW SYSTEM WINDOW 2 IR 518105 51BIOS 5V Figure 1 1 Functional Block Diagram The system comes with 16MB of on board DRAM for system memory and 256KB of L2 cache memory on selected models System memory can be upgraded to a total of 24M B 32MB 48MB and 80MB The upgrade is performed by installing two 4MB 8MB 16MB or 32MB DIMM modules Two identical memory modules must be installed when adding additional memory The system has 256KB Flash ROM for system BIOS Phoenix BIOS 4 04 The BIOS provides support for the following Suspend to RAM Disk Full APM 1 2 supported Password protection System and HDD Auto configured with replicator docking modules Windows 95 ready with PnP 32KB ROM for 51SL keyboard controller Gas gauge for battery status information Various hot
15. I v S 9 L 8 74 jo 8T 19945 9661 EL 1 20165 S IUS g JequnN 3uaunoog 9215 1516208 1930 St 2 zSd amp I I I XD INI A 201 s21004329 3 jeduoD 940 Sq 5200 3 5200 3 8 13531 Sd 8 LD 5 T I VING IN I 4 45 5 WS lo 6 CDLIN SU 1 15 A SZLIDHvL 080 23001 u3vod 9 WV 3lVuvd3S YLIN ISASr 0 Ant 862u ANT 88 sso T 2 5583 cavi 8 YIS VONDIS TAAAS l S412 ISASt e 9 S gvin XOT 25 i xr aoztau I 9 6 8 In VLUNT oa 8 6 6 8 S t JE I 88H 8 ZV 8 19 N0ZV z E T Z tq tT 15 ota mold N NNNNNNN 89 1401 41401 EY 9 9999999 ov ESD TSAG 833 v9 v SL 6910 Ozv3 lvo 55 TSAGt 164 qozrgu TSAGE TSAGE 56 6 ZHAOT 19 07 g rt Id B 38004 I is Nad 18 02 ST 8 91 12 61 N3Sd a N3Sd TIVLX T vf aw SEM LC 80 61 5213 a SNWN ZN IV a INIV Br dN3l yg 1 EZ 154 ANI 8131 ON IV div SASH 16 6L ADANI 36 4131 ANTO 34010 ANTO VINO ANI 1037
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17. NIV VIONOd Olar ce csl Weal 1032euu05 9NP420Q 8 3HOVO 8 Oolanv 3HOVO Cla 5 NNOO 90 90 Sa 9 Lf Calf fief Elaf caf JA WOsS 39 MOVMI 1409 Id 305 WOLLOS 305 LWOO Sa Figure C 1 System Connector Locations Digital HiNote VP 500 Service Guide C 1 oystem Connector Pin Assignments External Connector JP1 Docking Connector JP2A JP2B JP2C JP2D JP2E son fnno bow e _ EON O noi VIN CHG AC porr e proes C 2 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments scm sN _ s pom svt _ s us se gt en ce pk _ 101 GND 102 moo p h koo sere 123 MIC 124 131 SA0 132 SAI 139 GND 140 143 GND 144 153 DD5 154 DD8 155 DD10 156 DCS 1 Digital HiNote VP 500 Service Guide C 3 oystem Connector Pin Assignments EGNAL s
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20. GN m jap e Ane PCMCIA Slot B JP11 PNNO sen Jena _ hos b bw Re Digital HiNote VP 500 Service Guide C 9 oystem Connector Pin Assignments Jaena fenno GN b bu bea ss bw e bw DC to DC Connector JP12 Conn2 PINNO Jaena fenno GN s wa e T wma FDD Connector JP13 PINNO SIGNAL Puno sow C 10 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments PNNO Jaena Jiena s uns e bow 7 uns amp bow F uns 2 Audio IN OUT Connector JP14 PINNO GN bcowpr b AccoN IDE Connector JP15 PNNO Jaena SGNAL css bo ese Digital HiNote VP 500 Service Guide C 11 oystem Connector Pin Assignments PINNO SIGNAL GN m bws p p 3 bw C 12 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments CD ROM Drive Connector JP18
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24. tal HiNote VP 500 Service Guide 0 3 igi D I c r 5 9 L 8 Schematics vc jo 7 19945 9661 97 290130 ZOTESL 52 38ueups g JequnvN 3uaunoag 97 IS 5 DSIN 11111 e TE 70 SVA enu 7777777 M _ UA 8113 Tl O NOHID3 H WNO tt gt 524 r o zlost fe z jt Jo gt pa 60TY v n vT VCTIHd Burn E 8 Ss lss ssissississ vvvvvvvv ttegz9svezto 39 veg uuum vvvvvvivviv vvv 3 jjOWWdSns 9 S 8 5 vee NAA WW WW an 18 5 SZLDHPL 34010 NT dN 4a s g
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26. gq s 9 9 ANTO INT INT ANT ANT anto ant ant 8519 6512 0512 0915 0419 8 2810 6110 WWCDOA INVHI2DA v S 9 L 8 D 8 Digital HiNote VP 500 Service Guide Schematics I 2 S 9 L 8 ve jo 6 19905 9661 2900120 vo 51 52 18925 JequnN 3quaunoog z S vOLOHU 519 pue Jo3jeJeusa9 900 7 Od T lt d s21004328 3 eduoo 5 I TSAG IN VT WI ST 690 6907 aen 7 489 ZE va ddST vx H I 0t 2 1 1 e e 9 gt gt 9 ZN O 451 Jot Adee AdEE Adee AdEE Adee Mee T3 ox SZED 823 163 8820 EZD 1430 90201 T 442 96TH vz DJIN Jd ag 60rd st N ec vou 88 01 A Dd
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28. euo u u aa Era esM Ma Fog S e ve Vu UO Ua ES C 14 MPEG One CUO RPP ___ Y a usss asusas mau C 14 Cache Conector TP u cima daa C 16 Cache Connector I I C 17 E te Ub ERN Eae teer ed C 18 Extend DRAMEConnector cdJEX 23 uu tete boite redii a ha Eb Peter out Rotor Ace MT C 19 Main Battery C onne ctor uu h 20 CPU Daushter Board Connector 20 CPU Daushter Board Conector JP MUS C 22 Internal Key board Connectors Jo u titi ir atiam RE Vni S aae bd vc DN C 24 D Schematics viii Figures Func tional Block uuu u uuu nuyu Us oam sU Se toto piu oe 1 1 Figure 1 2 Right Front View Panel Closed io iu ELE uuu ear 1 1 IBS INGA NR NR ITE 1 1 Ersure 1 4 Lett Front View Panel Closed sic bae e bud vo ves 1 1 Right bronce Ew Panel Open iussione et tesi 1 1 Figure 5 1 The BIOS Setup Mam Menlo racione vt arts dead oe RE Ud 3 1 The BIOS Setip Peripherals taie a eee dies om aaa 3 1 Figure 3 3 The BIOS Setup Integrated Peripherals seeeee 3
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30. ioi deserto dee tt E uu nc ede 6 5 D stc IPS ut di E 6 5 System IPE List Tor TS S ay ci 6 9 Systema IP Listor TS IGN esent 6 10 Dysten PPB t uos b URS 6 11 Mechanical Parts List TS31G All deese 6 13 LED Assembly IPB lor ui 6 15 LCD Assembly Listine tor TSS IGM Iu u a u au 6 17 LCD Assembly IPB Tor TS on Rim adus em Rv 6 18 LCD Assembly Listing Tor TS31GA L o u 6 20 A Specifications b Br m H asnu A gu PCI 2 2 ECOD A 3 PCMGES PC D oyun man u tete u A 3 oso Vu m aa Dua A 3 Battery tats Display Key Oat inii ita iege uu uama Quay ai Eb in ua ES cU ATUS 4 alodus 4 B Device Mapping Memon B 1 DMA Chame a uU d Pont eM
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34. and a space between create and 86016 2 Press lt Enter gt 86016 represents the size of the DOS file to be create inKBytes The equation for determining the DOS file size is 1024 4MB 1024 is the number ofKBytes per MegaByte is the maximum amount of system memory and the additional 4MB 15 for overhead Before you can load the Microsoft Operating System onto the hard drive you must first load the CD ROM driver from the DIGITAL HiNote System CD to the hard drive It 1s located in the Driver directory 2 6 Digital HiNote VP 500 Service Guide System Restoration System Installation If you want to remove all files from the hard drive and re install Windows Operating System but NOT remove the hard drive partitions please perform the following 1 2 3 4 5 10 11 12 Insert the Digital HiNote System CD into the CD ROM drive and power on the system Run format and then PHDISKF Please refer to the appropriate sections of this chapter Removethe Digital HiNote System CD and power off the notebook Insert the bootable floppy into the floppy drive and turn on the system At the list of options choose number 2 exit to DOS Insert the Microsoft CD into the CD ROM drive From the DOS prompt type the letter that represents the CD ROM drive then a colon and a backslash For example D Enter the command to start the operating system installation Windows 95 D win95 setup
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38. An external VGA or SVGA monitor connects to this port This 240 pin port allows you to connect the notebook to the Minidodfort Replicator An external keyboard or PS 2 mouse connects to this port Figure 1 3 Rear View Digital HiNote VP 500 Service Guide 1 5 Overview Left and Side Components 000 Component Speaker out Port P External Mic Port e PC Card Lower Socket Eject Button PC Card Socket PC Card Upper Socket Eject Button AC Power Port Security Lock Port AC Power LED Battery Charger LED d di o 9 Description External speakers or headphones connect to this port An external miaophone connects to the notebook Ejects a PC Card Type II from the lower socket or to eject a Type III card Insert PC Card Type II or Type III cards into this socket Ejects a PC Card Type II from the upper socket The AC Adapterpower cord connects to this port A Security Lock device such as a Kensington Lock connects to this port Lights green when the notebook is operating on AC power Lights amber when the battery is being charged When the battery is fully charged the amber LED turns off Figure 1 4 Left Front View Panel Closed 1 6 Digital HiNote VP 500 Service Guide Right Front View Panel Open Component Internal Microphone LCD Display LCD Status Display Suspend Resume Button 00090 6 Lid Switc
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41. DIOW Track Pad Connector JP2 Digital HiNote VP 500 Service Guide 13 oystem Connector Pin Assignments Audio Daughter Board Connector JP20 PINNO Jaena fenno GN mak MPEG Connector JP21 PNNO SIGNAL SGNAL C 14 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments 19 l 3 omew Apa e j e aps Digital HiNote VP 500 Service Guide C 15 oystem Connector Pin Assignments Cache Connector JP22 PINNO sea _____ sea 2 C 16 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments Cache Connector JP23 PNNO sen fnno Jenar 2 NEN B ooo Bs 32 3 Digital HiNote VP 500 Service Guide C 17 oystem Connector Pin Assignments Extend DRAM Connector JP24 C 18 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments Extend DRAM Connector JP25 PINNO SIGNAL X sN 2 GND MDI MD3 MD5 MD7 MD8 Digital HiNote VP 500 Service Guide C 19 oystem Connector Pin Assignments Main Battery Connector JP26 MBA CPU Daughter Board Connector JP17 PINNO SIGNAL fnno SGNAL how e Rust vso h foson GND NC NC
42. FRU List The following sections provide a list of FRUs and their part numbers for the Digital HiNote VP 500 Series notebook computer LCD Display Assemblies Panels Boards Housing fd Assy LCD Display GLE 30 48422 01 2604231A11V Assy Housing Display Cover 12 1 GN2 Sanyo JC53 Digital HiNote VP 500 Service Guide 6 1 FRU List and Illustrated Parts Breakdown Motherboards Daughterboards Cache IR Power Housings Heatsinks Miscellaneous Parts Trackpad 30 47934 01 2603931A01Q Assy Trackpad 30 47935 01 2603941 A01V Assy Trackpad Button Board 6 2 Digital HiNote VP 500 Service Guide FRU List and Illustrated Parts Breakdown Batteries 30 47939 01 2604191 A01R Battery RTC HiNote VP5h 30 48532 01 Spare Main Battery ENiMH 3900mah Keyboards Disk Drives 30 48647 01 2603801 A04M HDD 1 44Gb 2 5 x 5 H Toshiba MK1401MAV w bracket assy 30 48648 01 2603801A03P HDD 2 1Gb 2 5 x 5 H Toshiba MK2103MAV w bracket assy 30 48649 01 2603801A06U HDD 2 1Gb 2 5 x 5 H IBM DTNA 22160 w bracket assy Digital HiNote VP 500 Service Guide 6 3 FRU List and Illustrated Parts Breakdown Option List FR PCP9E BA 30 47949 01 Mini Dock w o NIC PR 1 HiNote VP5h FR PCP9E BB 30 47950 01 Mini Dock w NIC PR 2 HiNote VP5h FR PCP9H BA 30 47922 01 Car Adapter DC line cord HiNote VP5h FR PCP9H BE 30 4795 1 01 Battery Charger DC line cord HiNote VP5h FR PPC9H B
43. T lt p odd vdd v S 7 zd 9 o 1 LN L 2191 gt d4 T 8 dd1 m st 393147 LT 9T oa 024 m P tt 040 T 0022 n L E 1 ZE w 9524 zg adj 2451 IU 4 915141 19022 vu 2 dds b 8 1015191 a 915141 _ 5 7 JA c LN Ild 9 j ozz u 993141 L j 34241 9T TT wad 04V1d1 8 I EIZO Dat JL Z 48 1402 6 b ZN y ASn81di 9d3 9 ZIZ L 19022 214022 1D 1000 8 07141 34022 9D us 2 dPd8 19040 2902 38022 cD Tox S go 9 P N 01975141 24022 VD 1519 L 4 2022 5 I 340 340 D _ LN T 34022 grab 512 022 sogo 9 SovzLvadn 340 T 38022 219 E Tul T 9 dE us 0 9 45 q 62 44022 O AS sav1d1 T N 08 Ah INN FV Sr 99 5 1032 ZT e 00 by 9T 6 6 NI TD 9 Sv TINT vov Tald N EET 1910 N V E xc VIXL SV 91 i M GN Z Xa ZOXY 90 9T 1491 61 21 751 SV 91 Z 7 1518 NI 1618 6 Z 1510 02 Tod TOY TI SP UNT
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46. 00 Has Ev Ter 915 SAS 905 174 891 End Sas sag 415 sav 691 GN FOE End End E FE NLY TID oTo ras ee On 3 eld OLT wv N 800 8 2 9825 15 182 tds Ic ZIJ LUI 205 V LO sssssssssssss 20 195 isu d d ELT Tay i oad ads 6G GG G q X 0 5 8 Vid A A TURSUEGEOROROKOEUR RO OR AS 9 S z 8 v yit SAGE on A 0 c S L LISv E E I TI 8 Z2 8 6 Z7 88 tz v ZI v s v 8 8 9 8 81 18 02 NS 4 80 ST vv 0 8d TIZ 80 91 80 81 WI 8 888 e ESTY SAGt EH 4 0uMdSNS 5 V 8T TOR T z v S 9 L 8 tal HiNote VP 500 Service Guide igi D 14 D Schematics I V 9
47. 1 Figure 324 The BIOS Setlp Security luu rbi ut anu 3 1 Pisure 5 5 The BIOS setup Power Menu asia y 3 1 2 0 The BIOS S p Boot Mess sodes 3 1 Pisure 527 ie BIOS Setup Exit Me uuu 3 1 Protire Sal Removne NC Balen oae 5 1 Figure 5 2 Removing the FDD CD Module or Supplementary Battery 5 1 y INCMOV a eet 5 1 Figure 5 4 Removing Keyboard Screw Caps and 5 5 1 bioure 5 gt Removing Heatsink and peas aceon MIRI a ape s mna 5 5 6 Removing the C PU Daughter C ard iai unun epu eran 5 Figure 5 7 Removing LCD Assembly End Caps and Hinge Screws 5 Figure 5 8 Removing the Keyboard Deck Part 1 5 bieute 5 9 Removing the Keyboard Deck Part2 i d opu er 5 Figure 5 10 Disconnecting the LCD Assembly Cable 5 Fiere o SEW aaa Db aed en 5 1 Pisure 5512 Removing the Moth
48. 1 hd ioa 1 1 6 gt 1 1 Video OM DID nasya aa 1 1 DO POR Sue 1 1 B roster celeron 1 1 Components Controls and Indicators uu 1 1 Front and Side Components Panel Closed ees ce veran aar nue 1 1 IRC GE S IC 1 1 STAC COM DOME IS sera i 1 1 View Panel Open au Su BA 1 1 Controle POW ane a 1 1 Battery Charee Gause m LCD Status saf akata 1 1 ob Su un Eo vts aue ite Gave 1 1 BO ard FOLK Cy bi Puerto auta Ast ua au 1 1 Related sawas aasawa 1 1 1 1 World Wde WC c EE 1 1 BUG Hl mani huan u Su use qu te 1 1 2 System Restoration t ps heo ed botes cR tede 2 1 Great a Bloppy et
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51. Check key lock Initialize typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear in POST flag Check for errors POST done prepare to boot operating system One beep Check password optional Clear global descriptor table Clear parity checkers Clear screen optional Check virus and backup reminders Try to boot with INT 19 Interrupt handler error Unknown interrupt error Pending interrupt error Initialize option ROM error Shutdown error Extended Block Move Shutdown 10 error The following Error Codes are related to the Boot Block in the Flash ROM E2 E3 5 E6 E7 E8 E9 EA EB EC ED EE Initialize the chipset Initialize refresh counter Check for Forced Flash Check HW status of ROM BIOS ROM is OK Do a complete RAM test Do OEM initialization Initialize interrupt controller Read in the bootstrap code Initialize all vectors Boot the Flash program Initialize the boot device Boot code was read OK Digital HiNote VP 500 Service Guide 4 9 Troubleshooting If the BIOS detects error 2C 2E or 30 base 64K RAM error it displays an additional word of information reflecting the bit or address line that failed For example if 2C 0002 1s displayed address line 1 represented by bit one has failed If 2E 1020 is displayed then data bits 12 and 5 have failed in the upper 16 bits The BIOS sends the same information to the port 80h LED display The check point code is followed by a
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56. 1 1 _ s16 MaBio024008 TAMNGSCREWTPB3OHENI a P 523 _ SPEAKER HOLD 1 1 saa rcscomons SPEAKER 526 Maxon SCREW maxoarioreze 32 MAA20008201 screw a 4 _ ox amos scnEwwoexpiseRZK 2 2 _ 329 MAcao308409 1 rL 531 SPEAKER HOLD SPONGE 3IGOSN REVOI 2 2 F533 wawa screw P gt 6 14 Digital HiNote 500 Service Guide FRU List and Illustrated Parts Breakdown LCD Assembly IPB for TS31GM L Figure 6 5 shows the LCD assembly Figure 6 6 shows the LCD assembly with part identifiers FOR TS31GS 54C Figure 6 5 LCD Assembly for GM GL Panel Digital HiNote VP 500 Service Guide 6 15 FRU List and Illustrated Parts Breakdown ONLY FOR 31GL FOR TS31GM FOR 755165 Figure 6 6 LCD Assembly IPB for GM GL Panel 6 16 Digital HiNote VP 500 Service Guide FRU List and Illustrated Parts Breakdown LCD Assembly Listing for TS31GM L Refer to Figure 6 6 Compal Number Descriptio
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58. 6 5 3 Floppy Disk Drive 1 9 Format 2 2 2 5 Front Components 1 4 FRU 5 1 FRU List 6 1 FRU Removal Audio Board 5 14 Battery 5 2 BIOS Chip 5 13 CPU 5 7 DC to DC Converter 5 13 Floppy Disk CD 5 3 Hard Disk 5 4 Inverter Board 5 17 IR Board 5 16 Keyboard 5 5 Keyboard Deck 5 6 LCD 5 8 LCD Display Bezel 5 16 LCD Panel 5 18 Motherboard 5 14 Power Switch 5 16 Speakers 5 16 Status Display 5 17 Touch Pad 5 13 Function Keys See Hot Key Functional Description 1 1 BIOS 1 2 Memory 1 2 Video 1 2 Function Description CPU and Chip Set 1 1 I O Ports 1 3 H Hard Disk 1 9 3 4 3 9 3 10 4 5 5 4 Hard Disk Drive 1 9 3 4 Hard Drive 1 4 HDD 5 4 HDD Assembly 5 4 Heatsinks 6 2 hot key 1 9 1 10 Housings 6 2 Index 2 Digital HiNote VP 500 Service Guide I O Panel 5 15 Ports 1 3 A 2 Illustrated Parts Breakdown See IPB Indicators See Controls and Indicators Infrared Port 3 5 3 6 Integrated Peripherals 3 3 3 5 3 6 Interconnect System C 1 Internal Mic 1 7 Internal Microphone 1 7 Interrupts levels B 2 Inverter Board 5 17 IPB 6 5 LCD Assembly TS31GA I 6 20 LCD Assembly TS31GS O 6 17 Mechanical Parts TS31G 6 13 System 6 5 6 15 6 18 System TS31GS 6 9 6 10 6 11 IR 1 5 IR Board 5 16 K Keyboard 4 4 5 5 A 4 Keyboard Deck 5 8 Keyboards 6 3 L LCD Display 1 7 LCD P
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62. Click on the Utilities box and then click on Next Click on Create Boot Floppy and click on Next Click on Next again LA Insert a 3 2 inch 1 44 MB floppy into the floppy disk drive Follow the on screen instructions The utility Sysboot exe will format the floppy make the floppy bootable and copy appropriate system files to the floppy Before creating the boot floppy ensure that the floppy is NOT write protected Any previous data on the diskette will be erased 6 After the bootable floppy has been created ensure that it is write protected Paste a label onto the diskette and label it HiNote VP 500 Series Bootable Floppy Using the Boot Floppy The hard drive in the system has been partitioned using the FDISK utility The hard drive has also been formatted A SAVETOFILE BIN file has been created for the system by using PHDISKF Without Save toFile bin it will not be possible to take advantage of the system s Save to Disk power management feature FDISK format and PHDISKF are located on both the DIGITAL HiNote System CD and the bootable floppy which can be created from the DIGITAL HiNote System CD Re installing the Operating System To re install the Windows Operating System on top of the current Operating System perform the following 1 Insert the bootable floppy into the floppy disk drive Power on the system A list of choices appear Note To exit this menu and go to a DOS prompt press 2 To re enter
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64. FRU Replacement Removing the HDD Assembly To remove the HDD 1 Slide the HDD module plastic cover 1 in the direction shown Figure 5 3 2 Remove the two Philips head screws 2 located on the bottom of the notebook computer They secure the HDD assembly in the system unit and prevent it from being damaged 3 Gently remove the HDDfrom its housing by pulling on its handle in the direction shown 3 Installation Note Itf the HDD assembly 15 installed upside down the screws on the assembly may get caught on some plastic inside the system To remove the drive slide a piece of paper yellow sticky between the unit and the plastic and slide the HDD assembly out of the system Figure 5 3 Removing HDD 5 4 Digital HiNote VP 500 Service Guide FRU Replacement Removing the Keyboard To remove the keyboard 1 Remove the keyboard screw caps by pulling them toward the front of the system and then up as shown Figure 5 4 2 Remove the twoscrews that hold the keyboard in place 3 Lift the keyboard up and rotate it toward the LCD display The keyboard cable is removed in step 5 CAUTION Be careful not to damage the keyboard cable when lifting up the keyboard Figure 5 4 Removing Keyboard Screw Caps and Screws Digital HiNote VP 500 Service Guide 5 5 FRU Replacement 4 Remove the heatsink Figure 5 5 a Remove the two screws that hold the heatsink in place b Carefully lift the heatsink
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67. Replace the AC adapter and test the notebook computer again e Press the Suspend Resume button e Press the system s Reset Button located on the back of the unit between the serial and parallel port connectors If the above items are functioning then the notebook computer s internal power circuit is probably damaged Check the power circuit of the notebook computer Boot up Failure Problem You turn on the notebook computer and the following conditions apply e notebook computer s power is on e There is no screen display Post Failure Problem You turn on the computer and the following happens e There is power to the system e The HDD seems to be spinning e screen is operational and error codes and messages are displayed Password Failure Problem You do not have the password or the password is not known LCD Panel Failure Problem You turn on the computer and one of the following conditions apply e The system is working but there is no LCD panel display e system is working but the LCD panel display vertical or horizontal lines e backlight comes on but there is no display e There is a display but you have garbled characters on the screen Troubleshooting Troubleshooting Procedure e System in Suspend Mode Press the Suspend Resume button e System hung possibly hung after using a screen saver Press the Reset button located on the back on
68. file bin This file was created by the PHDISKF Utility and enables you to use the notebook s Save to Disk feature 4 Insert the Microsoft Operating System CD into the CD ROM drive 5 Choose Option 5 Install OS from the bootable floppy Main Menu This will run Microsoft s OEMSETUP program from the Microsoft Operating System CD OEMSETUP runs SCANDISK and then installs the OS 6 Remove the Microsoft Operating System CD and insert the Digital HiNote System CD Run CDInstall Click on the Next buttons until the Main Install screen appears 7 Click on Enhancements and Updates and then click on Next Follow the on screen instructions These enhancements update the Microsoft Operating system 8 After re installing the Operating System you should re install all drivers Please refer to the Installing Drivers section of this chapter for information 9 Create a directory on the hard drive for the operating system installation files Windows 95 Create a directory on the hard drive under C Windows called Options and then make a directory under that called Cabs The new directory path 15 C Windows Options Cabs Copy the Win95 directory from the Microsoft CD onto the hard drive s C Windows Options Cabs directory Windows NT After completing the installation of Windows NT locate the directory on the Microsoft O S CD labeled I386 Copy this directory to the drive where the operating system 15 located most likely drive The fil
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70. 080 0 1 000 OCF OFO OF1 OF8 OFF 1 7 220 22F 278 272 2E8 2EF 2F8 2FF 378 37 3DF 3BC 3BE 300 3DF 3D0 3DF 3 8 3F7 3 6 3F8 3FF Device Mapping Function DMA controller A Master interrupt controller Index register system board Data register system board Interval timer Keyboard controller Real time clock RTC NMI DMA page register Slave interrupt controller DMA controller B Clear math coprocessor Reset math coprocessor Math coprocessor IDE controller On board sound 1688 LPT2 COM4 COM2 LPTI Mono registers LPT3 Mono VGA Color VGA registers COM 3 Diskette controller IDE controller alt status device address COMI Enabled and disabled using the Setup Utility or Windows 95 Digital HiNote VP 500 Service Guide 6 3 C System Connector Pin Assignments System Interconnection Diagram Figure A 1 shows the location of the motherboard connectors The following sections provide a tabular listing the pin assignments for each of these connectors LNO NI 3NH LAT t Q8 pueix3 lar Glaf v dr NNOO ON31XJ NNOO ON31X3 Q8 IVN331NI cer 1
71. 1GB drive 16MB RAM 16MB RAM 16MB RAM 16MB RAM 12 1 SVGA 12 1 SVGA 12 1 SVGA TFT 12 1 SVGA TFT DSTN DSTN 16 bit Stereo 16 bit Stereo 16 bit Stereo 16 bit Stereo Audio Controller ESS 1878 ESS 1878 ESS 1878 ESS 1878 Audio WSS and WSS and WSS and Wave table WSS Compatibility SoundBlaster SoundBlaster SoundBlaster and SoundBlaster with OPL3 with OPL3 with OPL3 with OPL3 Compatibility Compatibility Compatibility Compatibility Audio Volume Hot Key Hot Key Control Built in Yes Yes Yes Microphone Built in Stereo Yes Yes Yes Speakers A 2 Digital HiNote VP 500 Service Guide LCD Display Display Type VSS5120 16MB RAM 12 1 SVGA DSTN Color 1 08GB drive 12 1 SVGA DSTN VSS5133 1 08GB drive 16MB RAM 12 1 SVGA DSTN 12 1 SVGA DSTN Color VTS5150 1 44GB drive 16MB RAM 12 1 SVGA TFT 12 1 SVGA TFT Color Specifications VTS5166 2 1GB drive 16MB RAM 12 1 SVGA TFT 12 1 SVGA TFT Color PCMCIA PCI VSS5120 16MB RAM 12 1 SVGA DSTN 1 08GB drive VSS5133 1 08GB drive 16MB RAM 12 1 SVGA DSTN VTS5150 1 44GB drive 16MB RAM 12 1 SVGA TFT VTS5166 2 1GB drive 16MB RAM 12 1 SVGA TFT PCMCIA Type 2 type 2 type I or 2 type I or 2 type I or III Support Type II Type II Type II Type II Cirrus 6832 Cirrus 6832 Cirrus 6832 Cirrus 6832 BIOS Support VSS5120 1 08GB drive 16MB RAM 12 1 SVGA DSTN VSS5133 1 08GB
72. 2 2 using 2 2 C Cache A 1 CD 5 3 CD ROM 1 9 charging the battery 1 8 Connector Audio Card JP20 C 14 Audio In Out JP14 C 11 Cache JP22 C 16 Cache JP23 C 17 CD ROM JP18 C 13 CPU J1 C 20 CPU J2 C22 CRT JP3 C 5 DC to DC Converter JP12 C 10 DC to DC ConverterJP7 6 Index Docking JP2 C2 Extend DRAM JP24 C 18 Extend DRAM JP25 C 19 External Keyboard JP1 C 2 FDD JP13 C 11 IDE JP15 C 11 Internal Keyboard J3 C 24 IR JP5 5 LCD JP8 C 6 Main Battery JP29 C 20 Parallel Port JP4 C 5 PCMCIA Slot A JP10 C 8 PCMCIA Slot A JP11 C 9 Serial Port JP6 C 6 Trackpad JP2 0 13 Connector Pin Assignments C 1 Controls and Indicators 1 4 Front and Side Components 1 4 Left and Side 1 6 Rear View 1 5 Right Front 1 7 CPU 5 7 A 1 CPU and Chip Set 1 1 D DC to DC Converter 5 13 Device mapping DMA channel assignments B 1 I O address B 3 interrupt levels B 2 memory map 1 DIGITAL HiNote System CD 2 5 Disk 4 5 4 6 5 4 A 1 Disks 6 3 Display 3 Display Bezel 5 16 Displays 6 1 Documentation 1 11 Drivers installing 2 1 reinstalling 2 1 Digital HiNote VP 500 Service Guide Index 1 Index E Error Messages 4 7 Exit Menu 3 11 3 12 External Keyboard 1 5 external mic 1 6 F FDD 1 4 FDISK 2 2 2 5 Field Replacable Units See FRU Flash BIOS 3 12 Floppy Disk 1 9 4 5 4
73. Assembly Bezel Removing the Status Display Inverter Board 1 Remove the LCD Display Bezel 2 Remove the two screws that hold the Status Display Inverter Board in place Figure 5 14 3 Remove the cable that goes to the LCD Panel A 4 Remove the flat cable assembly C a Release the cable lock by slidng the lock out of the connector b Remove the cable from the connector Digital HiNote VP 500 Service Guide 5 17 FRU Replacement Removing the LCD Display Panel 1 Remove the LCD Display Bezel 2 Remove the four screws that hold the LCD Panel in place igure 5 14 3 Disconnect the cable that goes between the Status Display Inverter Board and the LCD Panel You may have to remove the Inverter Board 4 Remove the flat cable assembly B a Release the cable lock by slidingthe lock out of the connector b Remove the cable from the connector Important LCD panels used in the Digital HiNote 500 series notebook computer are supplied by different manufacturer s Each LCD panel uses a unique cable assembly Do Not mix an LCD panel with a cable assembly from a different manufacturer Figure 5 14 Removing the LCD Panel and Status Inverter Board 5 18 Digital HiNote VP 500 Service Guide 6 FRU List and lllustrated Parts Breakdown This chapter provides a list of the Field Replaceable Units FRUs and a parts breakdown and parts list for the Digital HiNote VP 500 series notebook computer
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75. HiNote VP 500 Service Guide 4 11 9 FRU Replacement This chapter provides detailed procedures for replacing the Digital HiNote VP 500 series notebook computer Field Replaceable Units FRUs Unless otherwise noted the replacement procedures for the FRUS are the reverse of the removal procedures Required Tools You will need the following tools to remove and replace the HiNote VP 500 series FRUSs e 0 and 1 Phillips Head Screwdrivers 3 16 inch and 7 32 inch Nut Drivers Digital HiNote VP 500 Service Guide 5 1 FRU Replacement Removing the Battery The battery 15 located on the right side of the system unit Figure 5 1 To remove the battery pack 1 Slide the battery lock release clip to the release position 2 Pull the Battery Pack out of the system unit as shown 5162 501 5162 502 Figure5 1 Removing the Battery 5 2 Digital HiNote VP 500 Service Guide FRU Replacement Removing the 12x CD FDD Combination Module and Supplementary Battery To remove the 12x CD FDD Combination module or supplementary battery 1 Slide the locking button 1 located on the bottom of the system in the direction shown Figure 5 2 2 Slide and hold the module release latch 2 in the direction shown 3 While holding the module release latch in position slide the module out of the system unit 3 Figure 5 2 Removing the FDD CD Module or Supplementary Battery Digital HiNote VP 500 Service Guide 5 3
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77. NOTEBIOS LABEL 011 PK090000707 TRACK PAD SYNAPTICS TM1002SU D GRY DC020109609 HOUSING CONN SET TS31G SPK L WIRESET EE31G241006 VGA HEAT SINK 310241 REVOI EE31G242002 MTSC HEAT SINK 31G242 REVOI 4351260001U SMT ASSY CACHE BD LS 146 TS30G 4530980001U PCBA DC DC CONVERTER PQ 33C TS31G2 014 015 016 25 252 254 255 4552200001 PCBA LS 207 TS31G2 256 4551790001M PCBA TRACK PAD LS 192 TS31G 258 4551830001U PCBA POWER SW BD LS 201 TS31G2 260 46106400015 CPCBA W FIRMWARE LA201 TS31G2 261 261 262 266 267 269 270 4551810001 PCBA AUDIO BOARD LS 203 1 TS31G2 5103450021 LCD ASSY TS31GA WG013 5103450031T LCD ASSY TS31GI WG013 Jr 5103460001 FDD MODULE TS31G WG013 l X661090002T MECHANICAL ASSY TS31G WG013 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 X660790001M SCREW SET REAL PANEL SCREW 24CB21 K B SET 30G 270 510283 HDD BRACKET ASSY TS30G 27 5103660003P FDD CD ROM 12X MODU 1 TS31G2 WG013 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Digital HiNote VP 500 Service Guide 6 9 FRU List and Illustrated Parts Breakdown System IPB List for TS31GN2 Refer to Figure 6 2 and Figure 6 4 001 CGOP4008003 SPEAKER 0 4W 8 OHM 2 2 2 2 KR 23 8AB 23mm 003 DA3S31GLA23 FLEXIBLE PCB TS31G 1 1 1 1 LF 194 REV2 T PAD 005 DC020102507 HOUSING CONN SET TS30G 1 1 1 1 SPEAKER MB RIGHT 007 EC30G221101 CPU HEAT SINK
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81. battery compartment Figure 5 9 Open the LCD assembly and remove the left and right end caps by sliding them inch toward the outside of the system unit and then up Figure 5 7 CAUTION The IR receiver transmitter assembly is located under the right end cap Care should be taken when removing the right end cap Remove the center cap and the LCD Assembly from the system unit as follows Figure 5 8 a Release the front catches of the center cap by pressing in at the front base of the cap Be careful not to break the catches b Release the rear catches of the center cap by pressing in at the rear base of the cap Be careful not to break the catches c Remove the Center cap Note e There are two catches on the back of the center cap that hook on to nibs on the Keyboard Deck You have to press in on the bottom of the cover to get these catches to release e When replacing the center cap insert the back first and then secure the front catches Remove the IR assembly Gently twist the IR board clockwise to release it from one locking tab Twist the IR board counter clockwise to release it from the other locking tab Remove the screw located under the right end cap The IR receiver transmitter must be removed to access the screw Remove the four hinge screws Figure 5 7 5 8 Digital HiNote VP 500 Service Guide FRU Replacement Figure5 7 Removing LCD Assembly End Caps and Hinge Screws Digital
82. clu 92d vd SA SA VL aozra 57 s I TSASt sza r d arma dN3lI Liv 88 81 Q TSAG I 7 9 L 8 tal HiNote VP 500 Service Guide D 23 igi D Schematics I z Y S 9 1 8 jo vc 19945 9661 9z 2990320 EEEE t o 70165 Sd UMS g JequnN 3uaunoog 9215 S3IV 3 NNOD 9349 enu SO INOHIO3TH WOD 4dST 1919 964 N NNOD 53d d ou 690 UE d 39 9 d 9 64V d 90 ogy 8 Dot v 38 D g 0 6 zu z38 D 18 91 Q 15 TIND v t zg 6 lt DJIN 3 Dd g ss THOT zZ dQ 151 Dd 39 zz 18 v1 12 01 95 zz 038 75 d sb 1282 181 10 01 19 1 Wd dt 5 6 0 4 41380 80 1 gd d w Aw awd 80 07 A 4015 x is d sb as 108 ZV V EV CC 18 vl 18 00 ZI 80 07 sus CIS w
83. delay the high order byte another delay and then the low order byte of the error This is be repeated continuously Warning Messages The following is an alphabetic list of error and status messages which the Phoenix BIOS can generate and an explanation of each message Many of the messages below refer to the built in Setup program Message nnnn Cache SRAM Passed Diskette drive A error Entering SETUP Extended RAM Failed at offset nnnn nnnn Extended RAM Passed Failing Bits nnnn Fixed Disk 0 Failure or Fixed Disk 1 Failure or Fixed Disk Controller Failure Incorrect Drive A type run SETUP Invalid NVRAM media type Keyboard controller error Keyboard error Keyboard error nn Keyboard locked Unlock key switch Monitor type does not match CMOS Operating system not found Parity Check 1 nnnn Parity error found in the system bus Parity Check 2 nnnn Parity error found in the I O bus 4 10 Digital HiNote VP 500 Service Guide Description nnnn is the amount of system cache in kilobytes successfully tested Drive A is present but fails the BIOS POST diskette tests Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is attached correctly Starting Setup program Extended memory not working or not configured properly nnnn is the amount of RAM in kilobytes successfully tested The hex number nnnn is a map of the bits at the RAM address in Sy
84. drawings for the system Digital HiNote VP 500 Service Guide xi 1 Overview This chapter introduces the Digital HiNote VP 500 series notebook computers It provides a system overview and describes the controls indicators and hot keys System Overview The HiNote VP 500 series are high performance portable computers designed for the mobile professional Figure 1 1 shows a functional block diagram of the notebook computer The following sections provide an overview of the different functions CPU and Chip Set The HiNote VP 500 series notebook computers use thelntel PS4CSLM 120 133 processors and P55C 150 166 175 processors mounted on a daughter card The following chip set is used to implement the core functions of the system Intel Mobile Triton chip set provides system controller amp PCI IDE controller functions SMCO669FR provides support for floppy disk controller FDC two serial ports one serial port and one FIR and one parallel port Intel 6005151 provides the keyboard controller and scanner the battery management unit Cirrus CL PD6832 15 used as the PCI PCMCIA controller ESS ES1878 for the audio subsystem Digital HiNote VP 500 Service Guide 1 1 Overview Memory BIOS P54LM CPU DAUCHTER CARD HOST BUS
85. e If you are using a power strip or surge protector ensure that these devices are turned on Often problems are caused by improperly connected cables e If you are using peripherals such as the mouse or keyboard make sure they are properly connected to their respective ports Ensure that none of the connectors pins are bent or broken Check all cables connected to the noebook computer If any are cut frayed or damaged in any way replace them right away Never use a damaged cable A damaged cable 15 not only a fire hazard it may also cause a short circuit resulting in irreparable damage to the notebook computer Check all internal connections to ensure that they are secure Often problems can occur because a connection 15 loose or backwards Verify that all test equipment works before using it to test a malfunctioning component Digital HiNote VP 500 Service Guide 4 1 Troubleshooting Verify that a component is the only malfunctioning part of the computer by replacing the malfunctioning component with a properly functioning one and then try to run the system For example if you have tested an FDD in a test computer and found it to be bad you should also try a good FDD in the malfunctioning FDD s computer to be sure that another canponent such as the FDD controller is not bad as well As with assembly and disassembly make sure you have adequate lighting the right tools and a stable clean working environment The e
86. keys for system control Video Controller Chip Video support is provided by the Neo Magic NM2093 Controller Chip This chip provides the following functions PCI Bus support Simultaneous display supported 1 2 Digital HiNote VP 500 Service Guide I O Ports Overview Integrated 128 bit wide 7Mbits Display Memory 1 1MB of Video RAM Integrated programmable linear address feature accelerates GUI performance Supports NON interlaced CRT monitors with resolutions up to 1024 x 768 256 colors Advanced power management features minimize power consumption during Normal operation Standby mode SUSPEND mode DPMS for monitor by 2093 option Graphic accelerator for WINDOWS application 3 3V 5V panel Interface support bit BLT Engine Memory mapped I O Linear addressing Color expansion 64x64 hardware cursor 64x64 or 128x128 hardware ICON High resolution SVGA 800x600 panel TFT displays support a maximum of 64K colors DSTN displays support a maximum of 64K colors The system has the following I O ports One 9 pin Serial port 16550A compatible One 25 pin Parallel port EPP ECP Capability One 15 pin CRT port 6 pin external full keyboard numeric key pad PS 2 mouse connector One microphone in port amp one speaker out port 240 pin docking connector that supports PS2 mouse port AT keyboard 1S1P CRT audio ports MIDI port and AC jack Built in microp
87. number 1 and press Enter Choose 1 again to create a primary DOS partition by typing 1 and pressing Enter If you wish to make the whole hard drive one large partition press Enter to accept the default Yes Continue to press the esc key until you have exited FDISK and are at the DOS prompt Restart the system by pressing Ctrl Alt Del Proceed to step 16 If you wish to create multiple partitions on the hard drive press the N key signifying No and then press Enter Proceed to step 6 FDISK will inform you of the approximate space available on the hard drive and prompts you to enter the percent of disk space or the number of MB you wish to assign for the primary partition For the purpose of this example we have chosen to assign drive C SOOMB Type 500 and press lt Enter gt FDISK displays the partition information Press the lt esc gt key to continue If you wish to make the primary partition C bootable type 2 and then press lt Enter gt You will be asked to enter the number of the partition you wish to make active bootable Type 1 and press lt Enter gt Press lt esc gt to return to the FDISK Main Menu If you wish to make more DOS partitions accessible by Win95 press 1 Create DOS Partition or Logical DOS Drive recommended at the FDISK Main Menu If you do not press lt esc gt to exit the Main Menu and then press lt esc gt again to exit FDISK We have chosen to Create a DOS Partition or Logic
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89. sounds indicating that the system has been successfully turned off In its factory default mode closing the LCD lid will also enter the notebook into Suspend mode Refer to Chapter 3 in the section labeled Power Menufor instructions on how to configure the Lid Switch function Battery Charge Gauge in LCD Status Display Icon A WE When Displayed Indicates 76 to 100 battery operating time remaining When the lines within this icon are rotating it indicates that the battery 15 being charged When the rotating stops the battery is fully charged 5196 to 75 battery operating time remaining 26 to 50 battery operating time remaining Low battery to 25 battery operating time remaining The system s warning beep will sound Save your work replace the low battery with a fully charged one or use an AC power source to run the notebook The fn F7 keys shut off the warning beep It also mutes all audio System has ceased charging the battery An abnormal condition exists causing the core of the battery to reach its maximum temperature and battery charging has been suspended 1 8 Digital HiNote VP 500 Service Guide LCD Status Display Icon ee E E E Overview When Displayed Indicates Embedded Numeric Keypad is enabled by the hot key combination The keyboard s embedded keypad functions as a cursor control keypad When displayed in conjunction with the Num Lock icon the embedded keypad function
90. this menu from a DOS prompt type AUTOEXEC and press the Enter key AUTOEXEC must be typed from the A prompt Insert the Microsoft Operating System CD into the CD ROM drive From the bootable floppy Main Menu choose Option 3 Re install Follow Microsoft s on screen instructions is um so Ie Remove the Microsoft Operating System CD and insert the Digital HiNote System CD Run CDInstall Click on the Next buttons until the Main Install screen appears 6 Click on Enhancements and Updates and then click on Next Follow the on screen instructions These enhancements update the Microsoft Operating system 7 After re installing the Operating System you should re install all drivers Please refer to the section on Reinstalling Installing Drivers for information on installation procedures 2 2 Digital HiNote VP 500 Service Guide System Restoration System Installation To remove all files from the hard drive and re install Windows Operating System but NOT remove the hard drive partitions please perform the following 1 Insert the bootable floppy into the floppy disk drive Power on the system A list of choices appear Note To exit this menu and go to a DOS prompt press 2 To re enter this menu from a DOS prompt type AUTOEXEC and press the Enter key AUTOEXEC must be typed from the A prompt 2 Choose Option 4 This Option will Format the hard disk s drive C and then create a 86016 KB Save tofile bin This file is cre
91. up and remove it from the system by sliding the keyboard cable through the slot in the heatsink 5 Disconnect the keyboard cable Figure 5 5 a Release the cable latch by flipping it up The latch is located across the back of the connector b Pull the cable out of the connector 3 WO 5162 504 Figure 5 5 Removing Heatsink Keyboard 5 6 Digital HiNote VP 500 Service Guide Removing the CPU The CPU daughter card is located under the heatsink To remove the CPU daughter card 1 Remove the keyboard andheatsink Figure 5 4 Figure 5 5 Installation Note When replacing the CPU heatsink the torque of the heatsink screws should be set to 2 3 3 0kg of force percm 2 Pull up on the CPU daughter card to remove if from the system Figure 5 Installation Note When installing the CPU daughter card align each of the connectors with the mating connector on the motherboard Figure 5 6 Removing the CPU Daughter Card FRU Replacement Removing the LCD Assembly and Keyboard Deck To remove the LCD Assembly l 2 3 4 Remove the Battery Figure 5 1 Remove the 12X CD FDD Combination Module or Secondary Battery Kigure 5 2 Remove the Keyboard and Heatsink Figure 5 4 Figure 5 5 As part of this procedure you will remove the Keyboard Deck Before starting close the LCD Assembly turn the system unit over and remove the screw located at the top of
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94. 3 Removime the System lOS C hisua aso lab extet Ee DOES Leod si MO sadn 5 13 Removing the Can aU eius huu kata 5 14 Removine the Motherboard c 5 14 RermovnbtihesPowerowltclb DOSE ti d as bo Desde scu 5 16 Removing the IR Receiver Transmitter Board seta pte eee vp Vae coU aida 5 16 Romovia elo bi Deor Lun Bos partu 5 16 Removing the LGD Display k toothed Fen 5 16 Removing the status Display Inverter Board u ou EP a 5 17 Removane the LGD Display Pane Lata ei e d eeu euis 5 18 6 FRU List and Illustrated Parts Breakdown TROTI T EN 6 1 LCD Display Assemblies Panels Boards HousiIng ree 6 1 Motherboards Daughterboards Cache IR Power 6 2 Housings Heatsinks Miscellaneous nennen nnns 6 2 TM E EIE 6 2 Batterie suyum bia I MP MULCA M c TE 6 3 MEN TERT M PEE 6 3 DISK 6 3 OP HOM EIST E tate nos ET 6 4 Parts
95. 31G2 UK 0 4610640003N W FIRMWARE LA 201 TS31G2 JP N N 6 2 QN 1 5103450061V LCD ASSY TS31GL2 WG013 6 X661270001T MECHANICAL ASSY 153162 WG013 X660790001M SCREW SET REAL PANEL SCREW 24 21 K B SET 30G 510283 HDD BRACKET ASSY TS30G 271 5103660003P FDD CD ROM 12X 1 TS31G2 WG013 1 1 1 1 1 1 1 2 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 6 6 267 269 270 6 12 Digital HiNote VP 500 Service Guide FRU List and Illustrated Parts Breakdown Mechanical Parts List TS31G All Units Refer to Figure 6 2 and Figure 6 4 Re CompsiNo Peseipiton Joy 5 T T 5 5 5 I m Digital HiNote VP 500 Service Guide 6 13 FRU List and Illustrated Parts Breakdown Ref GompsiNo Description Joy 389 Ec30024K102 GROUND FINGER 30G24K REVOI FOR CDROM 30 FHBIG24A007 SPONGEXSXO 31 _ sPONG EXSx2 0 31G29B REVO T 32 316240007 PressURE Paner 316240 REVOI i 33 TerONGGXi sIGMDREVOI l T 394 ruscouws EMI SHIELDING GASKET 306241 REVOI 1 Oty Ref No Description 00i o2 30 wawa scnEwwsxosemeMc 8 h 511 MAAA0303208 scnEwwsxosesMC 1 1 Es _ scnEwwoxotepzk 5 5 MAAA0003301 scnEwwsxosesPzk LL 1 _ F514 MAAI000s307 scnewwoxoseEzk
96. 915 N 9 D S s b DA 2 1057 v 53 E SIA NI 7057 S EZ VISX NI vo 8057 OSA Y t 2 44 NJ OA 2 25355 Ic ZI NI X z p m 1053 5555 T 57 dc NI 90 8T tg 3 DS AAAA O LNN VONO 91 GOS I 6t oA N a im 831 TTM NT g B S 15 osn i D 7157 S St S819 eU EISA IZ SITY Z IS p TISA LI 0 9 qozrgu SAGE 0157 S080 ef 40001 NTO ANT JNT BL I 8 1S2 98 ld i LIN IXI ld IN vI ga gr wivd Xnv BRT x Te rd 3 80 6T 254 99 m DI 8A 8 Vos VIVO Cay VINS 8T tO 6T VINO dl 5 61 a XT xnv 8T g1 6T 20 6t lt 2 Sd 29005 a VA 2 Sa X19 Gay ZZ OTVT 1a 90V28N 18 ISAG XD dL IVI zu za ant SAS v2 6T 9 8 6T ST ND INI 659 DOA S INAN 2 61 9T I ii gin TSAGt TSAGt SAS T 7 9 L 8 tal HiNote VP 500 Service Guide igi D 18 D Schematics
97. 915501 ZSI 16 910 NI ant 20206 1 19 z 521 04 10H IZ tq SI 9 ZZ sob Liz LE 81 L 9ST 96 ah es 9z1 99 90 Hsv8 L osd OV za st 88 91 ONN S d 399 ote 4956 A t QV IL 1801 8 9 9 Sst o o 56 Sz So op 59 216 u lt n a z 9 02 221 UNINA q D lt gt 9 IL 8 ZZ QNO anv q QNO 81 ZZ SO TI VE AZZ vg JW E ININA ESL o 6 9 b ga 80 22 b VNOD Elz EST aud a z 0 1835 a 55 q q Z3lw Wud gt TH dS 900d 5 VIVG ISI T6 sNO3ud oad 98 02 T1345 3008 Tet Oo b I rre s seh 611 9 19 09 S SNOT N Id Orc SN DOA 5 I z Y S 9 1 8 tal HiNote VP 500 Service Guide igi D 22 D Schematics
98. ASS Y 30G221 1 1 1 1 REVO0I FOR 3002 008 HGTS30P0604 80C51SL BIOS LABEL TS30P 1 1 1 1 SYSTEMSOFT 5151 LABEL HGTS31A0016 SYSTEM BIOS LABEL TS31A PHOENIX NOTEBIOS LABEL PK090000707 TRACK PAD SYNAPTICS TM1002SU D GRY 014 DC020109609 HOUSING CONN SET TS31G SPK L WIRESET EE31G241006 VGA HEAT SINK 31G241 REVOI 1 1 Pi EE31G242002 MTSC HEAT SINK 31G242 REVOI 017 EL31G252004 CPU HEATSINK MYLAR 31G252 1 I I I REVOI 018 FH31G246005 RUBBER FOR CPU BOARD 2 2 2 2 31G246 REVO FH31G247001 RUBBER WASHER 31G247 LC31G245003 SOCKET 31G245 REVOI 2 25 45518100115 PCBA AUDIO BOARD LS 203 1 1 1 1 TS31G2 W O W T 43512600010 SMT ASSY CACHE BD 15 146 TS30G 4530980001U PCBA DC DC CONVERTER PQ 33C TS31G2 4552200001R PCBA F LR LS 207 TS31G2 4551790001 PCBA TRACK PAD LS 192 TS31G 45518300010 PCBA POWER SW 15 201 TS31G2 260 4610640041R CPCBA W FIRMWARE LA201 1 TS31G2 US STN 4610640042P CPCBA W FIRMWARE LA 201 TS31G2 UK STN 51034500715 LCD ASSY TS31GN2 WG013 BE 6 10 Digital HiNote VP 500 Service Guide FRU List and Illustrated Parts Breakdown 266 X661270001T MECHANICAL ASSY TS31G2 1 1 1 1 WG013 Dese __ T J HDD BRACKET ASSY TS30G 271 5103660003 FDD CD ROM 12X MODU TS31G2 WG013 System IPB List for TS31GL2 Refer to Figure 6 2 and Figure 6 4 840B320YXXX 54CB330YXXX Ref Compal
99. BS ER PDIWF BJ ER PDIWF B2 ER PDIWF IM ER PDIWF IX ER PDIWF I2 ER PBIWF DM AG R49UA BE Overview Information such as drivers BIOS updates and on line documentation is available from Digital s World Wide Web Site The URL for the site is HTTP WWW WINDOWS DIGITAL COM Bulletin Boards Digital maintains a BBS for its customers This BBS has information such as drivers BIOS updates and on line documentation The BBS number is 508 496 8800 Digital HiNote VP 500 Service Guide 1 11 2 System Restoration This chapter provides information on how to restore the operating system and drivers on a Digital HiNote VP 500 series notebook computer It provides instructions on how to create a bootable floppy for the system and how to restore the system using the bootable floppy or the DIGITAL HiNote System CD Caution Do not compress the boot drive using compression utilities It will cause the notebook computer s Save to File feature to not function properly Reinstalling Installing Drivers Reinstalling Drivers The procedures for reinstalling certain drivers over an existing installation is different than installting the drivers on a clean installation For information on how to reinstall drivers refer to the latest version of the DIGITAL HiNote System CD Installing Drivers In order to restore the system back to its original Digital factory shipped configuration you must install the HiNote VP 500 Serie
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101. CIA slots 19 Disconnect the cable that goes to the System Suspend Resume button assembly from the motherboard Figure 5 9 Removing the Keyboard Deck Part 2 18 Remove the two crews that hold the LCD cable assembly in place Remove the support bracket Note The right screw secures the ground wire Figure 5 10 19 Disconnect the LCD cable assembly from the Motherboard by lifting up on the cable connector Note The metal shield surrounding the cable connector 15 not a part of the LCD cable assembly Digital HiNote VP 500 Service Guide 5 11 FRU Replacement Installation Notes Be sure to reconnect the ground wire When installing the end caps removed in step 6 make sure the nibs insidethe end caps slide into the appropriate catch on the Keyboard Deck 3 The center cap has two catches that slide over nibs on the Keyboard Deck Install the back first and then the front Figure 5 10 Disconnecting the LCD Assembly Cable 5 12 Digital HiNote VP 500 Service Guide FRU Replacement Removing the Touch Pad To remove the Touch Pad l 2 Remove LCD Assembly and the Keyboard Deck as described in this chapter Remove the three screws thatholds the Touch Pad in place Remove the Touch Pad by disengaging the three metal catches that hold it in place You will have to work at carefully releasing these catches Removing the DC to DC Converter Board To remove the DC to DC Converter bo
102. Description Displayed after any recoverable error message Press lt 1 gt to start the boot process or F2 to enter Setup and change any settings F2 Press F2 to enter SETUP Optional message displayed during POST Default configuration used POST loads default values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail Real time clock fails BIOS test May require board repair Shadow RAM failed at offset nnnn of the 64k block at which the error was detected Where nnnn is the amount of shadow RAM in kilobytes successfully tested The CMOS clock battery indicator shows the battery is dead Replace the battery and run Setup to reconfigure the system System BIOS copied to shadow RAM Cache disable RAM cache failed the BIOS test BIOS disabled the cache System CMOS has been corrupted or modified incorrectly perhaps by an application program that changes data stored in CMOS Run Setup and reconfigure the system System RAM failed at offset nnnn of in the 64k block at which the error was detected nnnn is the amount of system RAM in kilobytes successfully tested The timer test failed Requires repair of system board Displays the address of the upper limit of Upper Memory Blocks indicating released segments of the BIOS which may be reclaimed by a virtual memory manager Video BIOS successfully copied to shadow RAM Digital
103. Digital HiNote VP 550 575 Series Service Guide Part Number ER PD1WF SM A01 Digital Equipment Corporation Maynard Massachusetts March 1997 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license No responsibility is assumed for the use or reliability of software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies Restricted Rights Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph 1 11 of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Digital Equipment Corporation 1996 Rights Reserved DEC HiNote ThinWire and the Digital logo are trademarks of Digital Equipment Corporation ESS 15 a registered trademark of ESS Corp Pentium is a registered trademark of Intel Corporation Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation other trademarks and registered trademarks are the property of their respective holders The FCC wants you to know This equipment has been tested and found to comply with the lim
104. EWBER x pe NC NC C 20 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments PNNO SIGNAL fnno 101 D46 102 D45 103 D44 104 D43 105 D42 106 41 107 3VSCPUC 108 3VSCPUC 121 D35 122 D34 123 D33 124 D32 125 DP3 126 D31 129 GND 130 GND 131 D30 132 D29 133 D29 134 D27 135 D26 136 D25 139 GND 140 GND 141 D24 142 DP2 143 D23 144 D22 145 D21 146 D20 149 GND 150 GND 153 3VSCPUC 154 3VSCPUC 155 GND 156 GND Digital HiNote VP 500 Service Guide C 21 oystem Connector Pin Assignments 151 159 VOLTIDI 158 VOLTID2 CPU Daughter Board Connector JP16 PINNO sca sema _ D12 D11 D10 core vocau fe foore vecou 22 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments PINNO Jaena GN m m wm 101 A27 102 A28 103 A29 104 A30 105 GND 106 GND 107 CORE VCCCPU 108 CORE VCCCPU 121 GND 122 GND 125 10 126 127 12 128 A13 129 GND 130 GND 133 14 134 15 135 16 136 17 137 GND 138 GND 141 18 142 19 143 20 144 CORE VCCCPU 145 CPURST 146 HCLK CPU 147 CORE VCCCPU 148 CORE VCCCPU 149 GND 150 GND Digital HiNote VP 500 Service Guide C 23 oystem Connector Pin Assignments 155 CORE VCCCPU 156 CORE VCCCPU 157 BE 4 158 BE 5 159 CORE_VCCCPU 160 CORE_VCCCPU Inter
105. HiNote VP 500 Service Guide 5 9 FRU Replacement 10 Lift straight up on the LCD assembly to remove it from the system unit The LCD cable is still attached to the system unit 11 Lay the panel on the work surface behind the system unit being careful not to damage the cable To prevent pulling on the LCD panel cable you should lay the LCD panel on a raised surface such as the CD ROM FDD module 12 Remove the three screws across the back of the Keyboard Deck Figure 5 8 13 Remove the screw that secures the Keyboard Deck to the motherboard This screw 15 located by the Touch Pad Figure 5 8 Figure 5 8 Removing the Keyboard Deck Part 1 14 Remove the two screws that secure he hard drive and remove the hard drive Figure 5 8 15 Make sure you have removed the screw from the underside of the battery compartment Figure 5 9 Remove the Keyboard Deck by releasing the catches as shown and lift the Keyboard Deck off the system housing The Touch Pad cable is still connected to the motherboard 16 Disconnect the Touch Pad cable from the motherboard figure 5 9 17 Lay the Keyboard Deck on the LCD assembly 5 10 Digital HiNote VP 500 Service Guide FRU Replacement CAUTION Be careful no to damage the LCD cable assembly 18 Remove the DC to DC Converter Board by pulling it straight up off its connectors The DC to DC converter board partially covers the LCD cable and is located to the right of the PCM
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113. No YYKP Y9KR YWKU YYKU Y9KL YWKN 001 CGOP4008003 SPEAKER 0 4W 8 2 2 2 2 2 2 OHM KR 23 8AB 23mm DA3S31GL423 FLEXIBLE PCB TS31G LF 194 REV2 T PAD DC020102507 HOUSING CONN SET TS30G SPEAKER MB RIGHT EC30G221101 CPU HEAT SINK 1 ASS Y 30G221 REVOI FOR 30G2 008 HGTS30P0604 80C51SL BIOS LABE TS30P SYSTEMSOFT SISL LABEL L HGTS31A0016 SYSTEM BIOS LABEL TS31A PHOENIX NOTEBIOS LABEL 011 PK090000707 TRACK PAD SYNAPTICS TM1002SU D GRY DC020109609 HOUSING CONN SET TS31G SPK L WIRESET EE31G241006 VGA HEAT SINK 31G241 REVOI EE31G242002 MTSC HEAT SINK 31G242 REVOI EL31G252004 CPU HEATSINK MYLAR 316252 REVOI FH31G247001 RUBBER WASHER 31G247 REVOI LC31G245003 SOCKET 31G245 REVOI FH31G246005 RUBBER FOR CPU BOARD 31G246 REVOI Digital HiNote VP 500 Service Guide 6 11 FRU List and Illustrated Parts Breakdown 54CB320YXXX 54CB330YXXX Compal No Y9KR YWKU YYKU Y9KL YWKN I I I I I I I I I I I 251 4551810011S PCBA AUDIO BOARD LS 203 TS31G2 W O W T 1 4551810001V PCBA AUDIO BOARD LS 203 TS31G2 2 4351260001U SMT ASSY CACHE BD LS 146 TS30G 4530980001U PCBA DC DC 1 CONVERTER PQ 33C TS31G2 4 5 4552200001R PCBA F I R LS 207 TS31G2 6 4551790001M PCBA TRACK PAD LS 192 TS31G 29 29 25 29 25 25 8 4551830001U PCBA POWER SW BD LS 201 TS31G2 QN 46106400018 W FIRMWARE LA201 TS31G2 46106400020 W FIRMWARE LA 201 TS
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115. P 30 48533 01 Spare Main Battery Li Ion HiNote VP 500 II 4050mah FR PCP9H BN 30 48534 01 OPT Li Ion Battery HiNote VP 500 II FR PCP9H BW 30 47980 01 2603831A01M Intl AC Adapter w o AC Cord HiNote VP5h 30 47941 01 2603821 015 AC Adapter Module Adapter Only HiNote VP5h FR PCP9H BB 30 4798 1 01 Intl AC Adapter US Amer AC DC Cord HiNote VP5h FR PCP9H BJ 30 47984 01 Intl AC Adapter Japanese AC DC Cord HiNote VP5h FR PCP9H BH 30 47985 01 Intl AC Adapter Australian NZ AC DC Cord HiNote VP5h FR PCP9R BA 30 47954 01 2604301 A01M Removable 1 44Gb HDD Module HiNote VP5h FR PCP9R BB 30 48535 01 Removable 2 1Gb HDD Module HiNote VP 500 II FR PCP9H BK 30 48 108 01 2604621 A01M External FDD Cable HiNote VP5h 6 4 Digital HiNote VP 500 Service Guide FRU List and Illustrated Parts Breakdown Illustrated Parts Breakdown The following sections provide an illustrated parts breakdown of the Digital HiNote VP 500 series notebook computer Each drawing has one or more tables with a parts description System IPBs Figure 6 1 and Figure 6 3 show the system assembly Figure 6 2 and Figure 6 4 show the system assembly with part identifiers Figure6 1 System Unit Assembly Digital HiNote VP 500 Service Guide 6 5 FRU List and Illustrated Parts Breakdown 269 Figure 6 2 System Unit IPB 6 6 Digital HiNote VP 500 Servic
116. ROM You must now format all partitioned segments of the hard drive 17 At the DOS prompt type Format C S U and press Enter There must be a space between the word format and This will format the primary partition C and copy all system files to the primary drive If you have created more than one partition you must format them as well To format the D drive for example at the DOS prompt type Format D U and press Enter There must be a space between the word format and D 18 Continue until all partitions have been formatted At the completion of Format Disk you will be returned to the DOS prompt Refer to the following section on how to run the PHDISKF Utility PHDISKF Utility You will need to create a DOS File segment on the hard drive in order to take advantage of the Save to Disk Power Management Feature The DOS file can be created before or after you install the operating system Creating the DOS file after the installation of the operating system will NOT erase any data from the hard drive For the purpose of these instructions we have decided to first create the DOS file and then install the operating system To use the PHDISKF utility please refer to the following instructions 1 Insert the DIGITAL HiNote System CD into the CD ROM tray The CD should boot to the A prompt At the A type PHDISKF create 86016 There needs to be a space between the words PHDISKF and
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119. Windows NT D winnt Nb Use this command string if you O not want to create an Emergency Backup Repair disk recommended You must include a space between the winnt and the D winnt Use this command if you want to create an Emergency Backup Repair Disk as a part of the installation Press lt Enter gt and follow the instructions that appear on the screen to complete the installation Remove the Microsoft Operating System CD and insert the Digital HiNote System CD Run CDInstall Click on the Next buttons until the Main Install screen appears Click on Enhancements and Updates and then click on Next Follow the on screen instructions These enhancements update the Microsoft Operating system After re installing the Operating System you should re install all drivers Please refer to the Installing Drivers of this chapter for information Create a directory on the hard drive for the operating system installation files Windows 95 Create a directory on the hard drive under C Windows called Options and then make a directory under that called Cabs The new directory path is C Windows Options Cabs Copy the Win95 directory from the Microsoft CD onto the hard drive s C Windows Options Cabs directory Windows NT After completing the installation of Windows NT locate the directory on the Microsoft O S CD labeled I386 Copy this directory to the drive where the operating system 15 located most likely drive Th
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121. al DOS Drive Press 2 to create an Extended DOS partition and then press lt Enter gt FDISK will give you the available hard disk space On our 1 44 GB drive the space remaining is 878MB If you wish to assign the remaining space as the Extended DOS partition press lt Enter gt If you wish to customize the capacity type in the amount in MB or percentage of the available space for ex 50 and press lt Enter gt We will assign the remaining drive space 878MB to and Extended DOS partition Digital HiNote VP 500 Service Guide 2 5 System Restoration 12 After pressing Enter press esc FDISK will inform you that there are no Logical Drives assigned Define the size you wish or press Enter to accept the default If you press Enter the entire 878MB capacity will be assigned as drive D 13 Type the amount you wish drive D to be assigned For our purposes we have chosen to assign drive D 400MB so we type 400 Press Enter FDISK will display the information for drive D and inform you of the remaining capacity 478MB 14 Press Enter to assign the remaining capacity to drive E All Extended DOS partitions have been assigned to logical drives 15 Press esc to continue Press esc again to exit the FDISK Main Menu You will be informed that you need to reboot the system Press esc to exit FDISK At the DOS prompt press Ctrl Alt Del to reboot the system 16 The system will reboot to the CD
122. al HiNote VP 500 Service Guide 4 Troubleshooting This chapter provides a systematic method of isolating problems with the Digital HiNote VP 500 Models VP 550 VP 575 series of notebook computers It is assumed that you have a basic understanding of DOS based computer systems as well as a knowledge of standard troubleshooting procedures This manual is written under the assumption that the problems are indeed related to the notebook computer itself The improper usage of the system and application software problems are excluded in this chapter The system BIOS power on self tests POST are integral to the system and detect certain errors with the system board They use a series of beep codes to identify certain system board problems The troubleshooting procedures when followed step by step can help isolate system problems Troubleshooting Tips In general troubleshooting involves an organized system of approach to problem solving Try to isolate the problem and identify the defective device hardware or improper setting software When you have a problem you should do a thorough visual inspection of the notebook computer e If none of the indicators are lit and you cannot hear the HDD spinning then the notebook computer is probably not receiving power e Make sure the power cord is plugged in and the AC adapter is securely connected The LEDs on the AC adapter and the system should be on when connected to a working AC source
123. allel Mode Audio I O Base Address IRQ Charnel lst DMA channel Znd DMA channel FM I O Base Address MPU I O Base Address 3301 Auto Disable Auto Enabled 220r IRQ5 DMA DMA CH1 3881 Bi Directional Set COM port address Fl Help V Select FSC ZExit gt Selecl Menu Item Change Values Enter select Sub Menu F9 Setup Defaults F10 Previous Values Figure 3 3 The BIOS Setup Integrated Peripherals Menu Field Serial Port Fast Infrared Parallel Port Parallel Mode Audio e Default value Settings Auto Disabled COM 1 3F8h IRQ4 2 2F8h IRQ3 COM 3 3E8h IRQ4 COM 4 2E8h IRQ3 Auto Disabled COM 1 3F8h IRQ4 COM 2 2F8h IRQ3 COM 3 3E8h IRQ4 COM 4 2E8h IRQ3 Auto Disabled 378h IRQ7 or IRQ5 278h IRQ7 or IRQ5 3BCh IRQ7 or IRQ5 Disabled Normal Bi Directional EPP Mode Extended Parallel Por ECP Extended Capabilities Enables Disables 3 6 Digital HiNote VP 500 Service Guide Description Enables configures or disables the serial port Set the serial portto disable in order to increase the battery run time Enables configures or disables the infrared port Set the infrared portto disable in order to increase the battery run time When the FIR port is enabled two additional configurable settings appear Uart 2 Mode and Fast IR DMA Channel Choose the default setti
124. anel 4 3 5 8 5 16 5 18 6 1 6 17 6 20 A 3 LCD Status Display 1 7 1 8 1 9 Left Components 1 6 Legend Bar 3 2 3 3 LSS5100 A 1 A 2 A 3 A 4 LSS5120 A 1 A 2 A 3 A 4 LST5120 A 1 A 2 A 3 A 4 Main Menu 3 4 Mapping device memory mapping B 1 address map B 3 Memory 1 2 3 1 3 4 1 Memory mapping device memory mapping B 1 Messages 4 7 Warning 4 10 Minidock 1 5 Minidock Port Replicator 1 5 Modules 1 4 Motherboard 5 14 6 2 O On Line Information 1 11 Operating System installation 2 3 isntall 2 7 re install 2 2 restoration 2 3 2 8 Option List 6 4 Options 1 4 P Parallel Port 3 6 Parts 6 2 Password 3 1 3 7 3 8 Password on Boot 3 7 Password on Resume 3 7 PC Card 1 6 PCMCIA A 3 Peripherals Menu 3 3 3 5 PHDISKF 2 2 2 5 2 PHLASH 3 12 Physical Specifications A 4 Port 80h 4 7 Port Replicator 1 5 POST 4 7 Power Button See Suspend Resume Button Power Menu 3 9 3 10 Power Supply Failure 4 2 Power Switch 5 16 Power Controlling 1 8 printer 1 5 R RAM 3 1 Rear Components 1 5 Reset Button location of 1 5 Right Front Components 1 7 S Security Menu 3 7 Serial Port 3 5 3 6 Side Components 1 4 1 6 Speaker out 1 6 Speakers 5 16 Index Specifications A 1 Standby 1 10 3 9 Status Display 5 17 Suspend 1 7 1 8 3 9 s
125. ard 1 2 Remove the LCD Assembly and the Keyboard Deck as described in this chapter Locate the DC to DC Converter board It is by the PCMCIA card slots at the back of the system unit Remove the board by pulling it straight up off its connectors Removing the System BIOS Chip The system BIOS chip is located on the motherboard under the DC to DC Converter board To remove the system BIOS chip l 2 Remove the LCD Assembly and the Keyboard Deck as described in this chapter Locate the DC to DC Converter board It is by the PCMCIA card slots at the back of the system unit Remove the board by pulling it straight up off its connectors Using a chip puller remove the BIOS chip CAUTION When installing the BIOS chip make sure pin 1 is properly aligned Failure to do this will damage the chip make the system not run and possibly damage the system Digital HiNote VP 500 Service Guide 5 13 FRU Replacement Removing the Audio Board To remove the Audio Board l 2 4 Remove the LCD Assembly and the Keyboard Deck as described in this chapter Locate the Audio board It is located over the HDD bay at the front of the system unit Disconnect the audio cable that goes between the Audio board and the audio jacks a Release the cable lock by sliding the lock forward out of the connector b Remove the cable from the connector Note The Audio jacks are soldered to the motherboard and cannot be
126. ate a new one and back it up to a blank formatted floppy disk 3 8 Digital HiNote VP 500 Service Guide The Power Menu The Power Menu allows you to enable and adjust the notebook s power saving features Enabling these features will extend the battery run time Phoenix NoteBIOS Setup Copyright Phoenix Technologies Ltd Main Peripherals Security Power Boot Exit Power Savings Customize AC Power Save On Standby Time out 3 min Select Power Management Mode suspend Time out 3 min Choosing modes changes system Suspend to Disk Time out 10 m n power management settings Lid Switch Mode Suspend Maximum setting conserves the greatest amount of system Hard Disk Time out 2 min power while Minimum Setting Izem Specific Help corserves power but allow Suspend Mode Save to RAM qreatest system performance Resume on Modem Ring OFF To alter these settings Alarm Resume choose Customize turn Alarm Resume Time 00 00 00 off power management choose OFF Fl Help V Select Item Change Values F9 Setup Defaults ESC Exit Select Menu Enter Sel ect gt Sub Menu 10 Previous Values Figure 3 5 The BIOS Setup Power Menu Field Settings Description Power Savings Sets the Power Management Mode e Off Disables all Power Management e Customize Allows you to customize the Power Management fields Maximum Performance Maximum Battery Lif
127. ated by the PHDISKF Utility and enables the use of the notebook s Save to Disk feature 3 Insert the Microsoft Operating System CD into the CD ROM drive 4 Choose Option 5 Install OS from the bootable floppy Main Menu This will run Microsoft s OEMSETUP program from the Microsoft Operating System CD OEMSETUP runs SCANDISK and then installs the OS 5 Remove the Microsoft Operating System CD ad insert the Digital HiNote System CD Run CDInstall Click on the Next buttons until the Main Install screen appears 6 Click on Enhancements and Updates and then click on Next Follow the on screen instructions These enhancements update the Microsoft Operating system 7 After re installing the Operating System you should re install all drivers Please refer to the Reinstalling Installing Drivers section of this chapter for information 8 Create a directory on the hard drive for the operating system installation files Windows 95 Create a directory on the hard drive under C Windows called Options and then make a directory under that called Cabs The new directory path is C Windows Options Cabs Copy the Win95 directory from the Microsoft CD onto the hard drive s C Windows Options Cabs directory Windows NT After completing the installation of Windows NT locate the directory on the Microsoft O S CD labeled I386 Copy this directory to the drive where the operating system is located most likely drive The files in this direc
128. aughter 256KB on daughter card card card CI CI CI Standard RAM 16MB EDO 16MB EDO 16MB EDO 16MB EDO Maximum RAM 80MB 80MB 80MB 80MB RAM Upgrade Dual DIMM Dual DIMM Dual DIMM Dual DIMM Diskette and CD 3 5 floppy 3 5 floppy 3 5 floppy 3 5 floppy ROM Combo drive 12X CD ROM 12X CD ROM 12X CD ROM 12X CD ROM 250ms access 250ms access 250ms access 250ms access 1500Kbps transfer 1500Kbps transfer 1500Kbps transfer 1500Kbps transfer rate rate rate rate Diskette supports Yes Yes Yes Yes Japanese Mode HDD Size 2 5 2 2 2 95 12 5mm height 12 5mm height 12 5mm height 12 5mm height HDD user 1 08GB 1 08GB 1 44GB 2 1GB upgradable Integrated Pointing Trackpad Trackpad Trackpad Trackpad Device Architecture CI P P P Mobile Triton Yes Digital HiNote VP 500 Service Guide A 1 Specifications Ports VSS5120 VSS5133 VTS5150 VTS5166 1 08GB drive 1 08GB drive 1 44GB drive 2 1GB drive 16 RAM 16 RAM 16 RAM 16 RAM 12 1 SVGA 12 1 SVGA 12 1 SVGA TFT 12 1 SVGA TFT DSTN DSTN Keyboard Mouse PS 2 PS 2 PS 2 PS 2 Port External Video SVGA SVGA SVGA SVGA Interface External Video 1024x768 1024x768 1024x768 1024x768 Maximum 256 Colors 256 Colors 256 Colors 256 Colors Resolution External Video 60 Hz 60 Hz 60 Hz 60 Hz Refresh in simultaneous mode Parallel Port ECP EPP ECP EPP ECP EPP ECP EPP Microphone Jack Yes Yes Yes Audio VSS5120 555133 VTS5150 VTS5166 1 08GB drive 1 08GB drive 1 44GB drive 2
129. bly an I O chipset failure Replace the main board Troubleshooting Procedure e Make sure that the battery contacts are in good condition e Make sure that the battery terminals are clean If need be clean the terminals with contact cleaner e Form the battery and try again e Change the battery and try again e Check to make sure that the AC power supply the AC adapter and AC adapter cord are OK If they are not supplying the correct voltage it could damage the system Troubleshooting Check Points and Error Messages At the beginning of each POST routine the BIOS outputs the test point error code to I O address 80h Use this code during troubleshooting to establish at what point the system failed and what routine was being performed If the BIOS detects a terminal error condition it halts POST after e Issuing a terminal error beep code and e Attempting to display the error code on upper left corner of the screen and on the port 80h LED display If the system hangs before the BIOS can process the error the code displayed at port 805 that of the last test performed In this case the screen does not display the error code Phoenix BIOS Test Points The following 15 a list of the checkpoint codes written at the start of each test and the beep codes issued for terminal errors Code Beeps POST Routine Description 02 Verify Real Mode 04 Get CPU type 06 Initialize system hardware 08 Initialize chipset registers wi
130. chapter introduces the Digital HiNote VP 500 series notebook computers It provides a system overview and describes the controls indicators and hot keys Chapter 2 System Restoration This chapter provides procedures for restoring the operating system and system specific drivers Chapter 3 System BIOS This chapter provides information related to the system BIOS and its Setup program Chapter 4 Troubleshooting This chapter provides a systematic method of isolating problems with the Digital HiNote VP 500 series of notebook computers Chapter 5 FRU Replacement This chapter provides detailed procedures for replacing the Digital HiNote VP 500 series notebook computer Field Replaceable Units FRUs Chapter 6 FRU List and Illustrated Parts Breakdown This chapter provides a list of the Field Replaceable Units FRUS parts breakdown and parts list for the Digital HiNote VP 500 series Models VP 550 575 notebook computer Appendix A Specifications This appendix lists the notebook computer s specifications Appendix B Device Mapping This appendix contains tables listing the default settings for of the notebook computer s memory map I O address map interrupt map and DMA map Appendix C System Connector Pin Assignments This appendix shows the location of the connectors on the system motherboard and provides a listing of the pinouts for these connectors Appendix D Schematics This appendix contains the schematic
131. ck video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system Shadow video BIOS ROM Display copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Enable keyboard Test for unexpected interrupts Display prompt Press F2 to enter SETUP Test RAM between 512 and 640k Test extended memory Test extended memory address lines Jump to UserPatchl Configure advanced cache registers Enable external and CPU caches Display external cache size Display shadow message Display non disposable segments Display error messages Check for configuration errors Test real time clock Check for keyboard errors Set up hardware interrupt vectors Test coprocessor if present Disable onboard I O ports Detect and install external RS232 ports Detect and install external parallel ports Re initialize onboard I O ports Initialize BIOS Data Area Initialize Extended BIOS Data Area Initialize floppy controller Initialize hard disk controller Initialize local bus hard disk controller Code Beeps 02 94 96 98 9A 9C AQ A2 4 BO B2 B4 B6 B8 BC BE BF CO DO D2 4 D6 D8 DA DC Troubleshooting POST Routine Description Jump to UserPatch2 Disable A20 address line Clear huge ES segment register Search for option ROMs Shadow option ROMs Set up Power Management Enable hardware interrupts Set time of day
132. drive 16MB RAM 12 1 SVGA DSTN VTS5150 1 44GB drive 16MB RAM 12 1 SVGA TFT VTS5166 2 1GB drive 16MB RAM 12 1 SVGA TFT Flash ROM Size 256KB Suspend to RAM Suspend to Disk Password On boot On boot On boot On boot On resume On resume On resume On resume Digital HiNote VP 500 Service Guide A 3 Specifications Battery Status Display Keyboard VSS5120 VSS5133 VTS5150 VTS5166 1 08GB drive 1 08GB drive 1 44GB drive 2 1GB drive 16MB RAM 16MB RAM 16MB RAM 16MB RAM 12 1 SVGA 12 1 SVGA 12 1 SVGA TFT 12 1 SVGA TFT DSTN DSTN ENiMH 32 4 WHr ENiMH 42 WHr Battery recharge 2 hours for single battery 3 hours for single with system OFF battery Battery recharge 3 5 hours for single battery 5 hours for single with system ON battery Real time Yes Yes Yes Yes clock calendar Status LCD Battery Gas Gauge HDD CD Activity FDD Activity CRT LCD SIMUL Caps Lock NUM Lock OVR Scroll Lock LED for AC and Battery charging Standard Keyboard 83 Keys 2 Win 95 Keys Japanese Keyboard 85 Keys 2 Win 95 Keys VSS5120 555133 VTS5150 VTS5166 1 08GB drive 1 08GB drive 1 44GB drive 2 1GB drive 16MB RAM 16MB RAM 16MB RAM 16MB RAM 12 1 SVGA 12 1 SVGA 12 1 SVGA TFT 12 1 SVGA TFT DSTN DSTN Physical Dimensions 11 8x8 9x2 06 11 8x8 9x2 06 11 8x8 9x2 06 11 8x8 9x2 06 WxDxH inches Weight with FDD 7 3 Ibs 7 3 Ibs 7 2 158 6 9 Ibs Weight with CD 7 5 Ibs 7 5 Ibs 7 3 Ibs 7 2 Ibs ROM We
133. e 177 VIN 178 193 SA2 194 207 208 GND 213 214 7 215 DD GND 221 GND 222 2317 VIN 238 VIN 239 QVCC OK 240 DCGND C 4 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments CRT Connector JP3 Jaena fenno GN b j e pui Parallel Port Connector JPA Jaena fenno SGNAL IR Connector JP5 PNNo Jaena fenno GN mse meme Digital HiNote VP 500 Service Guide C 5 oystem Connector Pin Assignments Serial Port COM 1 JP6 DC to DC Connector JP7 Jaena fenno SGNAL bcp pvp ho e LCD Connector PINNO _____ GN HM ip oY C 6 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments PNNO Jaena fenno GN 7 GND 9 GND 5 o _ e je o h e sup Digital HiNote VP 500 Service Guide C 7 oystem Connector Pin Assignments PCMCIA Slot A JP10 Jaena GN S j ps be e e hu C 8 Digital HiNote VP 500 Service Guide oystem Connector Pin Assignments _____
134. e Standby Suspend Suspend to Disk Hard DiskTime out to suit your individual work needs Power Management fields will be set with pre defined values to provide best system performance with some power conservation Power Management fields will be set with pre defined values to ensure maximum battery run time Suspend to e Disabled Indicates the amount of time the system needs to be in Disk 1 2 3 5 Min Save to RAM before entering Suspendo Disk mode Time out 10 Min In order to make customized changes to this field Power Savings must be set to Customize e 15 20 30 Min Lid Switch CRT Sets action system performs when the notebook s Lid e Suspend Switch is closed If connecting an external monitor set this field to CRT Hard Disk Disabled Indicates the amount of time the hard dislneeds to be Time Out 1 Min inactive before it is turned off In order to make customized changes to this field 2 Min Power Savings must be set to Customize 3 Min 5 10 15 20 Min AC Power 9 On When enabled all system power management is Save e Off enabled when operating on AC power If disabled all system power management is disabled when operating on AC power Suspend Mode Save to RAM Selects Suspend mode the system will enter when e Save to Disk forced to suspend i e pressing the suspend resume button Resume on OFF If enabled a modem ring will resume the system from Modem Ring ON s
135. e BIOS Setup Program Backup Password Execute Backs up Admin password to diskette Password on Enabled When enabled the system will require the Admin 5 Disabled Passwordduring system boot If order to enable Password on Boot you must have an Admin Password set Password on e Enabled When enabled the system will required the Admin Resume Disabled Password when resuming from suspend In order to enable Password on Resume Password on Boot must be set Default value Setting Admin Password To set the Admin Password move the highlighted cell to the Admin Password field and press Enter The following dialogue box will appear Enter new password Confirm new password 1 Type in your password and press Enter The password can be up to seven alphanumeric characters Symbols and other keys are ignored 2 Type the password in a second time to confirm Press Enter The System Passwordis now set Changing Admin Password To change the Admin Password move the highlighted cell to the Admin Password field and press Enter When the Admin Password dialogue box appears enter the new password Enter it a second time to confirm The new password is now set Digital HiNote VP 500 Service Guide 3 7 Deleting Admin Password To delete a previously set Admin Password and disable the password feature l 2 3 4 Open the Admin Password dialogue box With the cursor in the Ente
136. e Guide FRU List and Illustrated Parts Breakdown Figure 6 3 Detailed System Assembly TS31GN2 GL2 Digital HiNote VP 500 Service Guide 6 7 FRU List and Illustrated Parts Breakdown 01 12 005 507 2 5 800 6PCS 312 3PCS 362 384 324 2PCS 348 j2PCS 387 332 530 392 d 388 394 393 Figure 6 4 Detailed System IPB TS31GN2 GL2 6 8 Digital HiNote VP 500 Service Guide FRU List and Illustrated Parts Breakdown System IPB List for TS31GA GI Refer to Figure 6 2 and Figure 6 4 Ref Compal No 54CB210YYKR 54CB310YYKV 001 0 4008003 SPEAKER 0 4W 8 OHM 2 KR 23 8AB 23mm 003 53101423 FLEXIBLE PCB TS31G LF 194 REV2 T PAD 005 DC020102507 HOUSING CONN SET TS30G SPEAKER MB RIGHT 007 EC30G0BJ305 CPU HEAT SINK ASS Y 30G0BJ REV02 008 HGTS30P0604 80CSISL BIOS LABEL TS30P SYSTEMSOFT 51SL LABEL HGTS31A0016 SYSTEM BIOS LABEL TS31A PHOENIX
137. e files in this directory are needed when installing certain drivers such as network drivers Digital HiNote VP 500 Service Guide 2 7 System Restoration Complete System Restoration If you have purchased a new hard drive or you want to remove all files and re partition the hard drive and then install a Microsoft Operating System please perform the following l 2 10 11 Insert the Digital HiNote System CD into the CD ROM drive and power on the system Run FDISK format the hard drive and then run PHDISKF These instructions are covered in detail in Appendix B of the User s Guide Remove the Digital HiNote System CD and power off the notbook Insert the bootable floppy into the floppy drive and turn on the system At the list of options choose number 2 exit to DOS Insert the Microsoft CD into the CD ROM drive From the DOS prompt type the letter that represents the CD ROM drive then a colon and a backslash For example D Enter the command to start the operating system installation Windows 95 D win95 setup Windows NT D winnt Nb Use this command string if you do not want to create an Emergency Backup Repair disk recommended You must include a space between the winnt and the D winnt Use this command if you want to create an Emergency Backup Repair Disk as a part of the installation Remove the Microsoft Operating System CD and insert the Digital HiNote System CD Run CDInstall Click o
138. erboard ana o un i ac hl abus a at subdi desee m i 5 igure 5 15 Removing the LED Assembly a deal 5 Figure 5 14 Removing the LCD Panel and Status Inverter Boatd 5 Froure 0 1 System Unit ASSCIDIS eh ede CI t si dut 6 1 Feiret 25 vstem Wait IP B Lose 6 1 6 5 Detailed 5ystem Assembly LS51GN2 GL tus 6 1 Figure 6 4 Detaled System IPB T531GN2 GLD2 u u 22 to uba duos vue dus go ch a 6 1 Eisureo 5 LCD Assembly dor GM GE Panels dao in oo vag ces 6 1 Figure 6 0 LCD Assembly IPB for GM GL Panel oni e a t ipe esa t 6 1 Assembl Tor aa iy bdo erede i ert 6 1 Figure 6 38 LCD Assembly IFB for Panel osunsun iii de a d e uno eu 6 1 Systemic onnector LOC ations codo umasa n RE Lo C 1 Preface This guide describes how to test troubleshoot and remove and replace the Digital HiNote VP 500 series Models VP 550 575 notebook computer Field Replaceable Units FRUs Audience This service guide is written specifically for service engineers Organization This guide contains the following Chapter 1 Overview This
139. es in this directory are needed when installing certain drivers such as network drivers 2 4 Digital HiNote VP 500 Service Guide System Restoration Using the DIGITAL HiNote System CD This section describes the steps used to install a Microsoft Operating system and drivers onto a new hard drive or on an existing drive which needs restoration Preparing a New Hard Drive PHDISKF and FDISK are the two utilities needed in order to prepare the hard disk for general use These utilities can be found on the DIGITAL HiNote System CD The FDISK utility formats the hard drive while the PHDISKF utility creates a DOS file on the hard drive This DOS file is necessary in order to take advantage of the notebook s Save to Disk power management feature FDISK and Format Disk Utility The DIGITAL HiNote System CD is a bootable CD It boots to the prompt In the following instructions we will be running the FDISK Utility on a 1 44GB hard drive l 10 11 Insert the DIGITAL HiNote System CD into the CD ROM tray The CD should boot to the A prompt At the AA type FDISK the command line should read A FDISK Press Enter This will execute the FDISK utility When asked if you want to enable enlarged disk support choose No If you choose Yes you will not be able to install WinNT or a Win95 non SR2 operating system At the FDISK Main Menu choose 1 to create a DOS partition or logical DOS drive To choose this option type the
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141. ge instructing you to use Setup at some time in the future you may want to change the configuration of your computer For example you may want to make changes to the power management settings or for security purposes enable the notebook s pasword function It will then be necessary to reconfigure your system using the Setup program so that the computer can recognize these changes A few examples of why you may want to run the BIOS setup program follow e You want to redefine the communication ports to prevent any cmflicts e You want to make changes to the Power Management configuration e You want to change the password or make other changes to the security setup Accessing the BIOS Setup Program To access the BIOS Setup program press the F2 key when prompted during bootup There are three essential elements to the BIOS screens Menu Bar Item Specific Help Window and Legend Bar Menu Bar The top of the screen has a menu bar with the following selections Main Changes to the basic system configration made from within this menu Peripherals Use this menu to enable and make changes to the system port addresses and modes Security Sets System and Boot Resume password Power From within this menu you will be able to configure and enable Power Management features boot Allows you to specify the device the system will boot from and the boot device sequence Exit Use this menu to save changes set factory defaults and exit the Set
142. gital HiNote VP 500 Service Guide 3 3 The Main Menu The following settings are available in the Main Menuscreen of the BIOS Setup Program Phoenix NoteBIOS Setup Copyright Phoenix Technologies Ltd Main Peripherals Security Power Boot Exit Item Specific Help Date 03 C1 1S97 Time 14 66 06 E pm lt Tab gt Shift Tab or 2 gt Enter selects field Total Memory 16 MB Video Memory 1152 KB Fl Help v Select Item Change Values F9 Setup Defaults ESC Exit lt gt Select Menu Enter select Sub Menu 10 Previous Values Figure 3 1 The BIOS Setup Main Menu Field Settings Description Date Enter current date month day year Sets the system to specified date format Time Enter current time hour minute second Sets the system to specified time format Diskette A Display only field Indicates the presence and size of the FDD Hard Disk Drive Display only field Indicates the size of your notebook s hard drive Total Memory Display only field Indicates the amount of total RAM memory Video Memory Display only field Indicates the amount of system video memory Default value 3 4 Digital HiNote VP 500 Service Guide The Peripherals Menu Notice the pointer icon next to the words Integrated Peripherals This indicates the presence of a submenu The following settings are available in the Peripherals Menu screen of the BIOS Setup Program Phoenix NoteBlOS Setup Copy
143. h Internal Stereo Speakers oo Touch pad Overview Description Used to record music voice and sound files DSTN or TFT Super back lit display Provides system operating status Turns the notebook on and toggles between the suspend resunmeode Press fn SuspendResume to turn off the notebook Close the notebook s LCD lid to suspend the system Open the lid to resume the normal operation The Lid Switch can be configured to CRT display mode from within the Power menu of the BIOS Setup Program Please refer to Chapter 2 Used to hear sound files and system sounds through stereo speakers A touch sensitive pointing device providing all the functions of a two button mouse Figure 1 5 Right Front View Panel open Digital HiNote VP 500 Service Guide 1 7 Overview Controlling Power Unique to Digital notebook s the suspend resumebutton not only enables you to take advantage of the built in power saving features but also turns the notebook on and off Action 5 N c Un 5 ve c z lt mh B ru e E ns 5 How to Press the Suspend Resume button to turn the system on When the system 15 on press this button to place your system in Suspend mode Press the Suspend Resume button to resume normal operation from the Suspend mode To completely shut off your notebook press and hold fn suspend resume button until a system beep
144. he following conditions occur HDD Failure Pressing keys on the external keyboard has no effect Pressing the key on the external keyboard gives incorrect characters The mouse cursor on the screen doesn t move in conjunction with the external mouse Problem When you try to access the HDD one of the following conditions occur FDD Failure There is a message indicating that the HDD doesn t exist You can t read from the HDD You can t write to the HDD Problem The notebook computer s power is on The HDD is functioning correctly When you try to access the FDD one of the following conditions occurs You can t read from the FDD You can t write to the FDD You can t hear the FDD motor spinning and the LED indicator light isn t on Troubleshooting Troubleshooting Procedure Make sure that the external mouse or keyboard s connection to the notebook computer s PS 2 mini DIN connector is secure Make sure the mouse trackball and postion sensors are clean and free of dust Replace the external mouse or keyboard and try again If the system still doesn t work test the mini DIN keyboard circuit If incorrect characters are displayed check the COUNTRY SYS settings in DOS to see if an incorrect language is being used by the system Troubleshooting Procedure Check to make sure that the BIOS settings are correct Refer to Chapter 2 for BIOS information Make sure that the HDD connection 15
145. hone Built in IRDA FIR transmitter receiver Digital HiNote VP 500 Service Guide 1 3 Overview Option Modules The following expansion modules can be installed in the system secondary Lilon Battery Components Controls and Indicators This section shows the locations and provides a description of the different components controls and indicators on your Digital notebook computer Front and Side ComponentgPanel Closed Component Description Removable Hard Drive Easily removable and upgradable Lid Release Slide the two latches located on either side of the notebook toward you to open the LCD panel Main Battery Module Removable batterymodule that can be replaced with a charged battery Expansion bay Supports the 12X CD ROM FDD Combination moduland optional lithium ion secondary batterynodule Figure 1 2 Right Front View Panel Closed 1 4 Digital HiNote VP 500 Service Guide Rear View Component Fast Infrared Interface Serial COM Port Parallel LPT Port Reset Button VGA Display Port IOI Minidock Port External Keyboard or PS 2 Mouse Port D Overview Description Allows wireless data transfer between the notebook and other Ivices Selected models only A serial device connects to this port A parallel device such as a printerconnects to this port Using a pen or paper clip press this button to reboot the system AII unsaved data will be lost
146. iNote VP 500 Service Guide 3 11 Modifying Flash BIOS The Digital HiNote VP 500 Series notebook computer has a flash updatable system BIOS As improvements are made to the system BIOS they are made available from Digital s Web site or BBS Web Site HTTP WWW WINDOWS DIGITAL COM BBS 508 496 8800 Updating Flash BIOS The Flash BIOS update come as self extracting file that creates a bootable floppy disk After downloading the update procedure you restore the update image to floppy disk This procedure creates a bootable floppy with the PHLASH update program The BIOS update is provided with a set of instructions on how to use it Before running the BIOS update procedure set up the notebook computer as follows e Connect the AC adapter For the BIOS update to run the system has to be running from its AC power source e Remove any peripheral devices from the system PCMCIA devices Port Replicator Setthe System BIOS to its factory default settings To run the BIOS update 1 Insert the BIOS Update disk in the floppy drive 2 Cold bootthe system a Press the fn Suspend Resume button to power off the system b Press the Suspend Resume button to cold boot the system 3 Follow the instructions provided by the update program Restoring the Flash BIOS If for some reason the system BIOS becomes corrupted the BIOS chip located under the DC to DC converter on the system motherboard will have to be replaced 3 12 Digit
147. ight with CD 7 7 165 7 7 165 7 6 165 7 4 lbs ROM FDD Combo 6 4 Digital HiNote VP 500 Service Guide Memory Map Range to 9FFFFh A0000h to BFFFFh C0000h to C7FFFh C8000h to DFFFFh E0000h to FFFFFh 100000h to 27FFFFFh Name 640KB System Memory 128K Video Memory 32KB Video BIOS ROM 96KB I O Expansion ROM 128KB System ROM Additional Memory Space DMA Channel Assignments Controller Function Channel ON CA C NO NY NY N e Not used Sound B Device Mapping Function System Memory Space Graphics Display Memory Buffer Shadow BIOS of VGA Reserved ROM Space for I O Adapter BIOS of System and VGA Extended Memory Space Size from 8MB up to 40MB Diskette controller Not used Cascade DMA Not used Not used Not used Digital HiNote VP 500 Service Guide B 1 Device Mapping Notebook Computer Interrupt Levels 215 m Lm N 15 Normal Assignments FIS System Timer Keyboard Programmable Interrupt Controller Serial Port Com2 Serial Port Audio Floppy Disk Controller Parallel Port LPT1 CMOS Real time clock Available Available Available Track Pad Numeric data processor Hard disk controller Available 1 IR port assignment if enabled B 2 Digital HiNote VP 500 Service Guide I O Address Range hexadecimal 000 00 020 021 024 026 040 043 060 06 070 07F
148. its for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Any changes or modifications made to this equipment may void the user s authority to operate this equipment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer an experienced radio TV technician for help external cables connecting to this basic unit must be shielded For cables connecting to PCMCIA cards see the option manual or installation instructions Table of Contents 1 Overview NEST LUI P r 1 1 CPU a 1
149. low battery Toggles the keyboard s embedded key pad on and off When used by itself it functions as a cursor control keypad Press fn F9 and then the fn F8 hot key combination to use the notebook s numeric embedded keypad Toggles Num Lock on and off Used by itself fn F9 enables an external keyboard numeric keypad Toggles Scroll Lock on and off The Scroll Lock functions in certain applications leaving the cursor in its current position while moving the screen in the direction of the arrow pressed Pauses the display output Press a key to resume If Break is enabled pressing this hot key sends a system break Determined by application software Increases the audio volume Decreases the audio volume Related Information Documentation DIGITAL HiNote VP 550 VP 575 Series User s Guide Digital HiNote VP 550 VP 575 Series Quick Reference Card Quick Setup Guide AC Adapter Bulletin DIGITAL HiNote System CD World Wide Web English French Italian German Spanish Japanese simple Chinese English French Italian German Spanish Japanese simple Chinese English French Italian German Spanish Japanese English Dutch Danish Swedish Norwegian Finnish English Simple Chinese English French Italian German Spanish Japanese ER PDIWF UA ER PDIWF UP ER PDIWF UI ER PDIWF UG ER PDIWF US ER PDIWF UJ ER PDIWF U2 ER PDIWF BA ER PDIWF BP ER PDIWF BI ER PDIWF BG ER PDIWF
150. n SOS Digital HiNote VP 500 Service Guide 6 17 FRU List and Illustrated Parts Breakdown LCD Assembly IPB for TS31GA I Figure 6 7 shows the LCD assembly Figure 6 8 shows the LCD assembly with part identifiers Figure 6 7 LCD Assembly for GS GO Panel 6 18 Digital HiNote VP 500 Service Guide FRU List and Illustrated Parts Breakdown 005 T Hy lek h S Figure6 8 LCD Assembly IPB for GA GI Panel Digital HiNote VP 500 Service Guide 6 19 FRU List and Illustrated Parts Breakdown LCD Assembly Listing for TS31GA I Refer to Figure 6 7 Compal Number Description 6 20 Digital HiNote VP 500 Service Guide A Specifications Base Unit VSS5120 555133 VTS5150 VTS5166 1 08GB drive 1 08GB drive 1 44GB drive 2 1GB drive 16MB RAM 16MB RAM 16MB RAM 16MB RAM 12 1 SVGA 12 1 SVGA 12 1 SVGA TFT 12 1 SVGA TFT DSTN DSTN P54 CSLM Pentium P54 CSLM Pentium P54 CSLM Pentium P55 Pentium MMX 120 MHz to 10 120 MHz to 10 120 MHz to 10 133 MHz to 166 MHz supported MHz supported MHz supported MHz supported CPU Speed 120 MHz 133 MHz 150 MHz 166 MHz Cache L1 16KB Internal 16KB Internal 16KB Internal 32KB Internal Cache L2 256KB on daughter 256KB on d
151. n the Next buttons until the Main Install screen appears Click on Enhancements and Updates and then click on Next Follow the on screen instructions These enhancements update the Microsoft Operating system After re installing the Operating System you should re install all drivers Please refer to the Installing Drivers section of this chapter for information Create a directory on the hard drive for the operating system installation files Windows 95 Create a directory on the hard drive under C Windows called Options and then make a directory under that called Cabs The new directory path is C Windows Options Cabs Copy the Win95 directory from the Microsoft CD onto the hard drive s C Windows Options Cabs directory Windows NT After completing the installation of Windows NT locate the directory on the Microsoft O S CD labeled I386 Copy this directory to the drive where the operating system is located most likely drive C The files in this directory are needed when installing certain drivers such as network drivers 2 8 Digital HiNote VP 500 Service Guide 3 System BIOS This chapter provides information related to the system BIOS and its Setup program BIOS Setup Program The BIOS Basic Input and Output System Setup Program is a menu driven utility that enables you to make changes to the system configuration and tailor the operation of your notebook to suit your individual work needs It is a ROM based Read onl
152. nal Keyboard Connector J3 PNNO SIGNAL fnno Jena _ ksa kr 3 6 24 Digital HiNote VP 500 Service Guide Schematics The following functional diagram gives the schematic sheet number s for each functional block CLOCK CPU RCU T PAGE 2 3 PAGE 9 CPU BUS CACHE MI SC DRAM MI DP PAGE 6 PAGE 4 PAGE 7 8 PAGE 5 BUS LCD I F TE VGA DOCKING X LE CONTROLLER CONNECTOR 15 PAGE 10 EM PAGE 95 PAGE 14 BUFFER SA BUS 151 SUPER 1 O 50C51SL AUD in NE NVERTER 17 BAG aE PAGE 18 PAGE 20 ME 19 PAGE 23 KEYBOARD TRACK PAD Digital HiNote VP 500 Service Guide D 1 Schematics
153. ngs for these fields or refer to the IR device User s manual Enables configures or disables the parallel port Set the parallel portto disable in order to increase the battery run time Disables the parallel port Parallel port is set for data out mode only Parallel port permits both data output and data input Operates only with EPP aware peripherals Operates only with ECP aware peripherals See your parallel device user s guide Enables configures or disables the audio port Some DOS based software require editing the Audio chip s settings for DMA Channels IRQ etc Please see your application s user guide for details The Security Menu Select Security from the menu bar to display the following menu Phoenix NoteBlOS Setup Copyright Phoenix Technologies Ltd Main Peripherals Security Power Boot Exit Izem Specific Help Admin Password User Entry Backup Password Execute Acmin password displays the current status of your administrator Password on Boot Disable password and allows you Password on Resume Disable to assign or change this password Fl Help MV Select Item Change Values F9 Setup Defaults FSC Exit gt Select Menu Enter Select P Sub Menu F10 Previous Values Figure3 4 The BIOS Setup Security Menu Field Settings Description Admin Password _ Press Enter Setting the Admin Passwordvill limit unauthorized access to the notebook including th
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155. r Switch Board To remove the Power Switch board 1 Remove the Keyboard LCD Assembly and Keyboard Deck as described in this chapter 2 Locate the Power Switch board It is attached to the underside of the Keyboard Deck 3 Remove the two screws that hold the Power Switch board in place 4 Disconnect the two speaker cables from the Power Switch board 5 Disconnect the IR Receiver Transmitter cable from the Power Switch board Removing the IR Receiver Transmitter Board To remove the IR Receiver Transmitter board Remove the Keyboard LCD Assembly and Keyboard Deck as described in this chapter 2 Remove the Power Switch board 3 Remove the IR Receiver Transmitter board Removing the Speakers To remove the Speakers Remove the Keyboard LCD Assembly and Keyboard Deck as described in this chapter 2 Disconnect speaker cable s from the Power Switch board You may want to remove the Power Switch board to make this task easier 3 Remove the two screws that secureeach speaker to the bottom of the Keyboard Deck Removing the LCD Display Bezel To remove the LCD display bezel Remove the two rubber plugs and two screws Figure 5 13 2 Grasping an inside edge of the bezel pull it away from the center of the LCD assembly until the plastic latches are disengaged Do this on each side of the bezel until you can remove the bezel 5 16 Digital HiNote VP 500 Service Guide FRU Replacement Figure 5 13 Removing the LCD
156. r new password field press Enter The cursor will move to the Re enter new password field Press Enter again When the Notice dialogue box appears notifying you that changes have been saved press Enter a third time The password has been deleted Using Backup Password It is highly recommended that you save backup your Admin Password to a floppy diskette To backup the password l 2 Insert a blank formatted floppy disk into the notebook s floppy disk drive From within the BIOS Setup Program s Security Menu move the highlighted cell to Backup Password and press Enter The password has successfully been backed up to the floppy This is a hidden file Remove the floppy from the drive label it and then store it in a safe place Please see Chapter 7 for tips on floppy disk care To use the password backed up on floppy please refer to the following l For the purpose of this illustration we have assumed that you have set Password on Boot to enable Upon booting the system will prompt you for the password Insert the password floppy into the notebook s floppy disk drive Type in the word floppy and press Enter The system will continue with its boot When prompted to by the system press F2 to enter the BIOS Setup Program Enter the Security Menu and first delete the existing password by following the steps outlined in the section labeled Deleting Admin Password After deleting the password cre
157. removed Remove the board by pulling it straight up off its connectors Removing the Motherboard 1 2 3 4 5 6 9 Remove the Battery Figure 5 1 Remove the 12X CD FDD Combinatim Module or Secondary Battery Figure 5 2 Remove the HDD Assembly Figure 5 3 Remove the Keyboard and CPU daughter card Figure 5 4 Figure 5 5 Remove the LCD Assembly and the Keyboard Deck as described in this chapter Remove the Audio Board Note The Audio jacks are soldered to the motherboard and cannot be removed Remove the eight nuts that secure the I O ports and Docking connector to the back of the system unit Figure 5 11 Remove the five screws that secure the motherboard to the system housing Figure 5 12 Three screws are located across the back of the motherboard One screw 15 located in the PCMCIA card slot One screw 15 located under the Audio card Remove the HDD housing 10 Remove the Motherboard from the system housing Note 1 For Audio Jacks to clear the side of the housing you will have to flex the side of the housing 2 Forthe FDD and CD connectors to clear their shields you have to flex the shields out of the way 5 14 Digital HiNote VP 500 Service Guide FRU Replacement 11 Removing Panel Screws Figure 5 Figure 5 12 Removing the Motherboard Digital HiNote VP 500 Service Guide 5 15 FRU Replacement Removing the Powe
158. right Phoenix Technologies Ltd Main Peripherals Security Power Boot Exit _ Item Specific Help gt Integrated Peripherals set COM port address Video Mode LCD Mode Touch pad Enabled Fl Help V Select Item Change Values F9 Setup Defaults ESC Exit gt Select Menu Enter Select P Sub Menu FIO Previous Values Figure3 2 The BIOS Setup Peripherals Menu Field Settings Description Integrated Submenu Press Enter to set the following port addresses and Peripherals modes Serial Port Infrared Port Parallel Port Parallel Port Mode Audio Video Mode Sets the Video mode Simul Mode Allows simultaneous viewing of externally connected monitor CRT and the notebook s LCD display LCD Mode Allows viewing of the notebook s LCD only 9 CRT Mode Allows viewing of the CRT only Touch Pad Enabled Enables or disables the touch pad Connecting a Disabled mouse to the serial port will disable the Touch Pad Default value Digital HiNote VP 500 Service Guide 3 5 Integrated PeripheralgPeripherals submenu Move the highlighted cell to this field and press lt Enter gt to launch the submenu The following settings are available in the Integrated Peripherals Menu Phoenix NoteBIOS Setup Copyright Phoenix Technologies Ltd Peripherals Integrated Peripherals Item Specitic Help Serial Port Infrared Mode Parallel Port Par
159. s as a numeric keypad Scroll Lock is enabled by a hot key combination Num Lock is enabled by a hot key combination Caps Lock is enabled Hard Disk Drive CD ROM is being accessed by the system Floppy Disk Drive is being accessed by the system The external monitor CRT or Simul mode is enabled If the icon is blinking the system is in Save to RAM mode Digital HiNote VP 500 Service Guide 1 9 Overview Keyboard Hot Keys Hot keys are activated by holding down the fn key located in the lower left corner of the keyboard and pressing the desired function key fn fn esc fn A fn F fn F1 fn F2 fn F4 fn F5 fn F6 fn F7 fn fn F9 fn F10 fn home pause fn end break fn PrScr SysReq fn 7 fn 41 1 10 Digital HiNote 500 Service Guide Function Places the computer in StandbyMode Places the computer in Save to RAM Mode open data and system settings are Saved to Disk Decreases brightness level Increases brightness level Switches between the three display modes 1 LCD Display 2 LCD Display and External Monitor 3 External Monitor only Each time you press this hot key combination the computer changes to the next display mode Decreases the display contrast DSTN screens only Increases the display contrast DSTN screens only Enables or disables audio speaker output including system beep indicating
160. s audio video track pad and network drivers the need to install the network driver depends upon the individual requirements If you have installed WinNT you will also want to install the EPM Enhanced Power Management driver located in the Driver WinNT directory Please refer to Chapter 5 of the User s Guide in the section labeled nstalling PC Cards in WinNT 4 0for information on EPM features These drivers are located on the DIGITAL HiNote System CD To install any of these drivers please refer to the following instructions 1 Boot to Windows 2 Insert the DIGITAL HiNote System CD into the CD ROM drive 3 From the Taskbar click on Start and then Run In the Run command box type X CD Install X represents the drive letter of the CD ROM 4 Welcome screen click on Next Then at the Install screen click on Driver Installation Instructions 5 Select the driver s you wish to install A readme txt file will appear Print the file s These are the installation instructions to install the selected drivers s Digital HiNote VP 500 Service Guide 2 1 System Restoration Creating a Bootable Floppy To create a bootable floppy perform the following 1 Boot to Windows Insert the DIGITAL HiNote System CD into the CD ROM drive Click on Start and then Run In the Run dialog box command line typeX CDInstall X represents the drive letter of the CD ROM Click through the Welcome screens until the Install Menu appears
161. secure Install the HDD into another HiNote VP 550 VP 575notebook computer and test it If the HDD works in a test notebook computer the HDD controller on the motherboard is probably bad Test the motherboard Troubleshooting Procedure Make sure the CD ROM FDD module is properly seated Switch to a different floppy disk and try again Make sure that the floppy isn t write protected Clean the FDD s heads Change the CD ROM FDD module and test again If the FDD is OK than there is probably an I O chipset failure Replace the main board Digital HiNote VP 500 Service Guide 4 5 Troubleshooting CD ROM Failure Problem The notebook computer s power is on The HDD is functioning correctly When you try to access the CD ROM one of the following conditions occurs e You can t read from the CD ROM e You can t hear the CD ROM motor spinning and the LED indicator light isn t on Battery Failure Problem The notebook computer s AC power works When trying to use battery power the notebook computer doesn t operate However when the AC Adapter is connected the battery charge indicator flashes 4 6 Digital HiNote VP 500 Service Guide Troubleshooting Procedure e Make sure the CD ROM FDD module is properly seated e Switch to a different CD ROM disk and try again e Clean the CD ROM s lens e Change the CD ROM FDD module and test again e Ifthe CD ROM is OK than there is proba
162. stem Extended or Shadow memory which failed the memory test Each 1 one in the map indicates a failed bit Fixed disk is not working or not configured properly Check to see if fixed disk is attached properly Run Setup to ensure that the fixed disk type 15 correctly identified Type of floppy drive A not correctly identified in setup Problem with NVRAM access The keyboard controller failed test You may have to replace keyboard or controller Keyboard not working BIOS discovered a stuck key and displays the scan code for the stuck key Unlock the system to proceed Run SETUP Monitor type not correctly identified in setup Operating system cannot be located on either drive A or drive C Enter Setup and see if fixed disk and drive A are properly identified BIOS attempts to locate the address but failed and display it on the screen BIOS attempts to locate the address but failed and display it on the screen Message Press F1 to resume F2 to Setup Previous boot incomplete Previous POST did not complete successfully Real time clock error Shadow RAM Failed at offset nnnn nnnn Shadow RAM Passed System battery is dead Replace and run SETUP System BIOS shadowed System cache error System CMOS checksum bad run SETUP System RAM Failed at offset nnnn nnnn System RAM Passed System timer error UMB upper limit segment address nnnn Video BIOS shadowed Troubleshooting
163. t os 15 91 zH El W Z nn Z w m 28 81 zz 15 Dd 1Su Dd 98 z SC 8 ws e 1 01 0 Hd X Sy oZ xL SV Ed Wd ZV v 090 azai Le ewy ws v OZ 901 TOWON 86 zv 5 LYS Gy 02 nat 0 8039 NS G6 jw US 038 AOW ZZ 5 91v mE D 0z Was 20 2 12 TWO 5 15724 Hd Ov m IN 81 5287 OEE 5001 uuds 4825 19 Orey SOT 5990 I8 713921 8835 aN dar s lt y P A 801 6 Sentai 2 30 I xd ET TERES TaSAad Wp t ED Wh 8 01 NZ INL me 969 700 ES SIONS 300 8015 ST 0156 gt V va vc 81 21 Qo ms dS 81 57 90 72 NTZ 7 0 09 98 z Z OF XOT 6019 gv IZ ST 90 ZZ 0 Id 5 40 0 TET lt dl cvv 98 YZ ZZ ZIT gon 1 lt 0 gt 98 vc zz 19 0T SASH oe a 2 E 0071 S 61 HDI yt um gt AWN 390 La 38 D DO wre gaz b Q ANN M ct 038 D 9 D O OEE 8 9
164. ternate Key Alt H Function Displays the General Help window Exits the current menu and returns you to the previous screen Selects a different menu bar item Moves the cursor up and down between fields Cycles the cursor forward through the particular highlighted field If the field has only one value the Tab key will move the selection cell down to the next field Cycles the cursor backward through the particular highlighted field If the field has only one value the Tab Shift key combation will move the selection cell up to the pretous field Scrolls backwards through the values of the higighted field Scrolls forward through the values of the highlighted field Sets the fields for the active menu to their default values Sets the fields for the active menu to their pravus values Executes commands or selects a submenu Move the highlighted cell to the desired Menu Bar item and press Enter Use the legend keys to navigate around the screen and make the needed configuration When you finish press the esc key to exit the submenu and return tothe main screen The scroll bar to the right of the help window indicates that there is more information to be displayed Use the PgUp and PgDn keys or the up and down arrow keys T Dto scroll through the entire help document Press Home to display the first page press End to go to the last page To exit the help window press Enter or the Esc key Di
165. th initial POST values 09 Set in POST flag 0A Initialize CPU registers 0C Initialize cache to initial POST values Initialize I O Initialize the local bus IDE 10 Initialize Power Management 11 Load alternate registers with initial POST values 12 Jump to UserPatchO 14 Initialize keyboard controller 16 2 2 3 BIOS ROM checksum 16 8254 timer initialization 1 8237 controller initialization IC Reset Programmable Interrupt Controller 20 3 1 1 Test DRAM refresh 22 3 1 3 Test 8742 Keyboard Controller 24 Set ES segment register to 4 GB 28 Autosize DRAM 2A Clear 512K base RAM 2 3 4 Test 512K base address lines 2E 3 4 3 Test 512K base memory 30 Base 64K RAM Error 32 Test CPU bus clock frequency 34 Test CMOS RAM 35 Initialize alternate chipset registers 37 Reinitialize the chipset 38 Shadow system BIOS ROM Digital HiNote VP 500 Service Guide 4 7 Troubleshooting Code Beeps 39 3A 3C 3D 40 42 44 46 2 1 2 3 47 48 49 4A 4C 50 51 52 54 56 58 2 2 3 1 5A 5C 60 62 64 66 68 6A 6C 6E 70 72 74 76 7C 7E 80 92 84 86 88 8A 8C 90 9 4 8 Digital HiNote VP 500 Service Guide POST Routine Description Reinitialize the cache Autosize cache Configure advanced chipset registers Load alternate registers with CMOS values Set Initial CPU speed Initialize interrupt vectors Initialize BIOS interrupts Check ROM copyright notice Initialize manager for PCI Option ROMs Che
166. the keyboard one of the following events occurs e Pressing on the key doesn t have any effect ncorrect characters are displayed on the screen e One stroke of a key produces too many characters on the screen 4 4 Digital HiNote VP 500 Service Guide Troubleshooting Procedure Make sure the CRT output is enabled Make sure that the CRT s power is on anf the power cables are securely connected Make sure that the CRT to notebook computer cable connection is secure Check the CRT port on the notebook computer to make sure the connection is secure and that there are no damaged pins or connectors Make sure the settings in the operating system s Control Panel Display application are supported by the monitor If the CRT still doesn t work change to a different CRT and try again If the color is bad adjust the Monitor s color controls if any Troubleshooting Procedure If incorrect characters are displayed check the COUNTRY SYS settings in the operating system to see if an incorrect language is being used by the system Make sure that the keyboard cable is securely connected into the keyboard connector Check the keyboard circuit Replace the keyboard and check again Replace the keyboard controller BIOS chip located in the memory compartment on the bottom of the system unit External Keyboard or PS 2 Mouse Failure Problem The notebook computer s power is on and the keyboard is working One of t
167. the unit Figure 1 3 Check the DRAM connections to be sure that they are secure e Check the LCD connections e Check the system board power circuit Troubleshooting Procedure e A POST failure usually indicates a keyboard memory or HDD failure e Check the error code or message against the error codes and messages in this chapter Troubleshooting Procedure e Toclear the password short Jumper 5 on the motherboard Troubleshooting Procedure e Make sure that the LCD cable is securely connected to the Motherboard e Make sure that the LCD cables are securely connected to the inverter e Ifthe cables are securely connected and the LCD still doesn t work replace the LCD panel and test the system again e fthe display is garbled verify the video setup in the operating system s Control Panel Display application If these are correct there is probably a chip failure Replace the motherboard Digital HiNote VP 500 Service Guide 4 3 Troubleshooting CRT Failure Problem The notebook computer has power the notebook computer s LCD panel is working and one of the following conditions apply e notebook computer s LCD panel is working e There is no display on the CRT e The color of the CRT is wrong e There is a display but the display is not stable Notebook Computer Keyboard Failure Problem The notebook computer is fully powered on However when pressing any of the keys on
168. tory are needed when installing certain drivers such as network drivers Complete System Restoration To perform a complete system restoration on a new hard drive or to remove all files and re partition the hard drive and then install a Microsoft Operating System please perform the following 1 Insert the bootable floppy into the floppy disk drive Power on the system A list of choices appear Digital HiNote VP 500 Service Guide 2 3 System Restoration Note To exit this menu and go to a DOS prompt press 2 To re enter this menu from a DOS prompt type AUTOEXEC and press the Enter key AUTOEXEC must be typed from the A prompt 2 Choose Option 7 from the bootable floppy Main Menu This will initialize the hard disk using FDISK Running FDISK will erase all data from the hard drive During FDISK you will be prompted for much information When running FDISK we strongly recommend that you do not enable large disk support choose NO when asked If you choose YES you will not be able to install WinNT or a WIN95 non SR2 operating system at a later time Also make sure you set the Active Partition flag to make it bootable Note to Advanced User Although OEMSETUP does FDISK the hard drive the utility is NOT designed to run with hard drives 2 1 GB or larger It will cause unexpected results Use the FDISK Option provided on the boot media 3 Choose Option 4 This Option will Format the disk and then create a 86016 KB Save to
169. up program Item Specific Help Note that on the right side of each BIOS Setup screen there is a section labeled tem Specific Help While moving through the Setup program note that explanations for the currently highlighted field appear in the Specific Help window 3 2 Digital HiNote VP 500 Service Guide Legend Bar At the bottom of the BIOS Setup screen you will notice a legend bar The keys in the legend bar allow you to navigate through individual setup menus The following table lists the keys found in the legend bar with their corresponding alternates and functions Legend Key ESC lt or T or 4 lt Tab gt lt Shift Tab gt minus key F5 plus key F6 F9 FIO Enter Launching Submenus Notice that a pointer symbol appears next to selected fields in the menu screens For example open the Peripherals Menu and you will see a pointer that resembles a triangle on its side next to the Integrated Peripherals field This symbol indicates that a submenu can be launched from this field A submenu contains additional options To launch a submenu 1 2 changes General Help In addition to the Item Specific Help window the BIOS setup program also provides a General Help screen This screen can be called up from any menu by simply pressing the function key or the Alt H combination The General Help screen lists the legend keys with their corresponding alternates and functions Al
170. uspend Lid Switch 1 7 Suspend Resume 1 7 1 8 Suspend Resume Button 1 7 System CD 2 5 System Interconnect C 1 System Restoration 2 1 System Start Failure 4 2 T Test Points 4 7 Tools 5 1 Touch Pad 5 13 6 2 Trackpad 5 13 Troubleshooting 4 1 Battery 4 6 Boot Failure 4 3 Disk 4 5 External Keyboard Mouse 4 5 Floppy Disk 4 5 4 6 Keyboard 4 4 LCD Panel 4 3 Monitor 4 4 Post Failure 4 3 Power Supply 4 2 System Start Failure 4 2 Tips 4 1 TS31G 6 13 TS31GA L 6 20 TS31GS 6 9 6 10 6 11 TS31GS O 6 17 U Updating Flash BIOS 3 12 V Video 1 2 VTS5133 A 1 A 2 3 A 4 W Warning Messages 4 10 Digital HiNote VP 500 Service Guide Index 6 3
171. uspend mode Alarm Resume OFF Enables or Disables Alarm Resume Time On Alarm Resume Time Default value Enter time 1n a 24 hour format 13 00 1 00 p m Allows you to specify the time the system will resume Digital HiNote VP 500 Service Guide 3 9 The Boot Menu From this menu you can choose where the system looks to boot from You can also prioritize the different boot devices Phoenix NoteBlOS Setup Copyright Phoenix Technologies Ltd Main Peripherals Security Power Boot Exit Item Specific Help 1 Diskette Drive Select item to relocate using 2 Hard Drive the Up and DOWN arrow keys Use the and keys to move the highlighted boot 3 CD ROM Drive device up or down in the priority list Fl Help MW Select Item Change Values ESC Exit gt Select Menu Figure3 6 The BIOS Setup Boot Menu Field Action Description Boot Sequence This field allows you to prioritize which device the system looks at to boot from Move the highlighted cell to the device you wish to select Use the or key to set its priority in the list Diskette First The system will attempt to boot from drive A If the drive is empty or a non system disk is present the system will attempt to boot from the next drive of priority Hard Disk Only The system will boot from the hard diskdrive C only CD ROM The system will boot from the CD ROM Default
172. value 3 10 Digital HiNote VP 500 Service Guide The Exit Menu Enter the Exit Menu to save changes set factory defaults or exit the Setup program Field Action Description Save Enter Saves the current changes and exits the BIOS Setup Changes amp Exit Program Discard Enter Discards the current changes and exits the BIOS Setup Changes amp Exit Program Get Default Values Enter Loads the factory default values for each of the fields in the BIOS Setup Program To keep default values and exit the BIOS Setup Program you must move the highlighted cell to the Save Changes amp Exit field and press the Enter key Load Previous Values Enter Discards any changes made during the current BIOS configuration session and loads the prior session s values You cannot exit the BIOS through this field Saves Changes Enter Saves the changes made during the current BIOS configuration session You cannot exit the BIOS through this field Phoenix NoteBlOS Setup Copyright Phoenix Technologies Ltd Main Peripherals Security Power Boot Exit Item Specific Help Save Changes amp Exit Discard Changes amp Exit caves current changes Get Default Values and exits SETUP Load Previous Values Save Changes Fl Help L Select Item Change Values F9 Setup Defaults FSC Exit gt Select Menu select Sub Menu 10 Previous Values Figure3 7 The BIOS Setup Exit Menu Digital H
173. xamples that follow provide useful tips and information that will help isolate and solve some of the more common problems that may be encountered System Start Failure When you turn on the computer the system hangs before completing or starting the POST power on self test Power supply failure post failure and boot up failure can result in a system start failure Power Supply Failure Problem You turn on the power switch and the following conditions apply e There is no panel display e There is no noise coming from the HDD e The power indicator light is off 4 2 Digital HiNote VP 500 Service Guide Troubleshooting Procedure If you are operating the notebook computer using the battery e The system could be in suspend Press the Suspend Resume button e The battery connection is loose Remove and reinstall the battery e The battery power is depleted Plug in the AC adapter or replace the battery e battery needs to be reformed Reform the battery e system could be experiencing a hang Press the reset button Figure 1 3 If you are operating the notebook computer using the AC adapter e Check that the AC adapter is plugged into an operational power supply e Check that the AC adapter is connected securely to the notebook computer s AC adapter socket e Check to see if the Power LED on the computer is lit and the LED on the AC adapter is lit If not lit then the AC adapter is bad
174. y Memory configuration utility that displays the system s configuration status and provides you with a tool to set system parameters These parameters are stored in non volatile battery backed up CMOS RAM which saves this information even when the power is turned off CMOS chips are extremely low power consuming When the sytem is turned back on the system is configured with the values found in CMOS Note The CMOS battery receives a charge when the system 15 being operated on AC power If the system 15 off for more than one year the CMOS battery will drain and the ROM data will be lost By activating user friendly menus you can configure such items as e Hard drives diskette drives and peripherals e Password protection from unauthorized use e Power Management Features The settings made in the Setup program affect how the notebook performs It is important to try to understand all the Setup options and to make settings appropriate for the way you use the notebook Digital HiNote VP 500 Service Guide 3 1 Navigating through the BIOS Setup Program When turning on the notebook for the first time you may get a message prompting you to run the BIOS Setup program warning message may appear on the screen if the hardware configuration 15 changed or the Power On Self Test POST fails This message will inform you of any errors or invalid settings and prompt you to run Setup to correct the problem Even if you are not prompted by a messa

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