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1. Health and Safety Precautions Only qualified persons are autho rized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device The power button DOES NOT turn off the system AC power To remove power from the Ethernet Disk RAID you must unplug the AC power cord from the wall outlet or the chassis Read this Users Guide carefully and follow the correct procedure when setting up the device Do not open your LaCie Ethernet Disk RAID or attempt to disas semble or modify it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions Your LaCie Ethernet Disk RAID contains no user ser viceable parts If it appears to be malfunctioning have it inspected by a qualified LaCie Technical Sup port representative amp Never expose your device to rain or use it near water or in damp or wet conditions Never place objects con taining liquids on the LaCie Eth ernet Disk RAID as they may spill into its openings Doing so increas es the risk of electrical shock short circuiting fire or personal injury Make sure that the computer and LaCie Ethernet Disk RAID are electrically grounded If the de vices are not grounded there is an increased risk of electrical shock Power requirements 100 240 V 4 2 A 60 50 Hz Supply voltage fluctuations no
2. Advanced Shut Down You must enter the administrator password to shut down the storage system Use this screen to remotely power down the storage system Shutting down the storage system will prevent user access to shared folders and interrupt backup and recovery activities e E Administrator password Fig 5 7 9 CAUTION Ifyou shut down the Ethernet Disk RAID userswillnolongerbeabletoaccesstheshared folders If users have shared files open data might be lost Be sure to have all users save their changes and close any open files before you shut down Shutting down the Ethernet Disk RAID when a backup is occurring will not have any adverse ef fect the backup will resume automatically when the storage server is powered on again However shutting down when a disk is being recovered can potentially corrupt the user s operating system and the user will have to recover the system disk using the recovery CD or if the system disk was not protected re install the operating system Log Out You have successfully logged out Thank you for using our network storage system Fig 5 8 LaCie Ethernet Disk RAID Working with Shared Folders User Manual page 63 6 Working With Shared Folders 6 1 Accessing Shared Folders Once you have added users and created shared fold MPORTANT INFO If you change the IP ers as described in section 5 4 1 Adding Users and sec vy Bs of the Ethernet Disk RAID us
3. 1 If you have not already installed the Ethernet Disk SE RAID Console install it as described in section 4 1 Welco yoi Installing the Ethernet Disk RAID Console and LaCie Ethernet Disk RAID You are now connected to your storage system start it as described in section 4 2 Starting the Con This wizard lhe you configure yur storage system You wi ve your system anane set the dat and tne congue your network settings specify the type of disk configuration to use and indicate how much space to reserve for backups of your local Windows computer disks After you complete this wizard your storage system will restart automatically Click Next to get started sole In the left pane click the name of the Ethernet Disk RAID If youre using both Ethernet ports the Fig 4 4 A name of the Ethernet Disk RAID appears twice in the left pane You can click either one Then click Log On Storage System Manager The welcome page appears Fig 3 3 A 2 On the welcome page click Next The End User Software License Agreement page appears Fig 3 3 B EN System Setup End User Software License Agreement 3 If you agree to the terms select the I accept the li favre O USER A ON AAR You have indicated your intent to install to the extent that it has not s z lready bei i lled fi 7 d hi ba ined hi cense agreement check box and then click Next The ee ee eee te er ee lon this storage networking hardware dev
4. Rebuilding The disk is being rebuilt for exam ple when a failed disk is replaced N A The disk is detected but not available for use for example when it has failed The hot plug indicator RED Removing the disk will cause the RAID to fail YELLOW Removing the disk will cause RAID degradation GREEN Removing the disk will not affect the RAID emove a disk from the Ethernet Disk RAID you inuist click Refresh to update the hot plug indica tor PORTANT INFO For detailed informa bout RAIDs and how adding removing or pping disks affects the Ethernet Disk RAID refer to section 11 RAID and Storage Policies You can change the disk configuration or amount of storage space that is allocated for shared folders at any time However for additional security you must enter your administrator password to be able to make these changes LaCie Ethernet Disk RAID User Manual 5 7 6 1 Expanding the Shared Storage The disk space on your Ethernet Disk RAID is di vided into two portions One portion is for shared fold ers the other is for backups of your computer disks The Storage Status view on the Home page shows how much disk space is currently allocated for shared folders how much is used by backups and how much is avail able for either You can expand the amount of disk space allocated for shared folders as long as free disk space is avail able but you cannot reduc
5. bo m m m m m m ziek E Recommended Uses Payroll Accounting Financial gt Any use that requires high availability LaCie Ethernet Disk RAID User Manual 10 3 RAID 5 Data Striping with Striped Parity Like RAID 0 RAID 5 offers increased performance by distributing the data across multiple disks But unlike RAID 0 RAID 5 also offers data protection If your Ethernet Disk RAID has three disks of equal size two thirds of each disk are used for data and the remaining third contains the parity information needed to recon struct either of the other two In this way if any of the three disks fails it can be reconstructed when a new disk is installed in the Ethernet Disk RAID If your Ethernet Disk RAID has four disks of equal size three fourths of each disk are used for data and the remaining fourth contains the parity information needed to reconstruct either of the other three If any of the four disks fails it can be reconstructed when a new disk is installed You can use RAID 5 only if your Ethernet Disk RAID has at least three disks If the disks are not the same size the smallest of the disks determines how much disk space is available for data For example if one disk is 300 GB one is 400 GB and one is 500 GB only 300 GB from each disk can be used Two thirds of each disk 200 GB is used for storage space and the remain ing third is used for parity information As a result only 600
6. 4 In the Group name text box enter a unique name for the group This name can be up to 15 characters long and can include letters numbers hyphens and underlines Managing Your Ethernet Disk RAID page 32 Users Groups Grouping users provides a way to assign many users to shared folders at the same time Only Microsoft Windows users can be included in groups To create a group click Add To edit a group or add users to a group select the group then click Edit To delete a group select the group then click Remove Removing a group does not delete the individual users Groups Members User2 User3 Fig 5 4 4 Users Groups Grouping users provides a way to assign many users to shared Folders at the same time Only Microsoft Windows users can be included in groups Enter the name of the group This name can be up to 20 characters long and can contain letters numbers hyphens and underlines To add users to the group select the users in the right column then click Add Selected User s To add all users to the group click Add All Users To delete users from this group select the user s from the left column then click Remove Selected User s To delete all of the users from this group click Remove All Users Group name Groups members Available users Fig 5 4 4 1 LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 33 5 Specify which users should belo
7. What password would you like to use for recovering data using the recovery CD or covery CD or remotely boot from a backup on the Ree irre es lies CRS Gents Ethernet Disk RAID you ll be prompted for a pass word In the Recovery password text box enter the This password must be 12 16 characters long The same password is used foral the disks that you protect at te sane backup caon If the remate 714 Soa a t option is enabled this password is also used to authenticate on the password that you d like to use enter it again in the E rey Retype your password text box and then click Next User name clie See Fig 7 2 F Recovery password q TECHNICAL NOTE i 9 Retype your password y 4 Th jrecovery password must be 12 16 characters long The same password is used for all disks backed up to the same Ethernet Disk RAID If you sub sequently protect a second disk using the same Ethernet Disk RAID you will not be prompted to provide this password again However if you lt Back Cance Fig 7 2 F protect a second disk using a different Ethernet Disk RAID you will be prompted to provide a password for that Ethernet Disk RAID You can change this password later using Win dows Backup Software and using the Ethernet Disk RAID 9 Review all your selections and click Finish See Fig 7 2 G 4 Click Finish to protect your disk using these settings If you selected the Back up now check box back
8. If your Internet connection is temporarily down or sage appears and you must re activate your li if this com r nt h Intern nnection this computer doesn t have an Internet connection cense For more information refer to section_7 1 6 click OK on the warning message The Protect a Disk Activating Your License wizard still starts but after 30 days you will no longer be able to perform backups or recovery until you activate the license For more information refer to section 7 1 6 Activating Your License LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 80 E 7 1 5 Starting Windows Backup Software To start Windows Backup Software do either of the following Click Start gt Programs gt Client Backup and Action View Help Recovery a j Protect a Disk If the Windows Backup Software Agent is running as indicated by the presence of the Agent icon 8 Protected disk Joao i in the system tray double click this icon Size 37 268 If you did not protect a disk after installing Win Backup location Storage dows Backup Software and restarting your computer Backup disk ID 1 you are prompted to do so the first time you run this Status Normal application For information about this wizard refer to eorerector Avena One S bscka section_7 2 Protecting Your Disks Pras If you already protected a disk the application win Last backup 1 24 2006 11 55 AM dow in Fig 7 1
9. In addition the Found New Hardware Wizard anne that were performed after remote boot was en starts Select No Not this Time on the initial screen P abled and complete the rest of the wizard accepting all the default values If remote boot was successfully en abled as indicated in the Details area a new backup is created automatically 8 Click Close If no problems were encountered you can now re motely boot from the Ethernet Disk RAID as de scribed in section_7 9 4 Recovering a System Disk While Booting Remotely If any problems were encountered take corrective action For example if you did not previously protect a system disk or partition do so now as described in section_7 2 Protecting Your Disks Then repeat this procedure for enabling remote boot until all parts of the process complete successfully E 7 8 2 Disabling Remote Boot Disabling remote boot restarts your computer auto matically It is recommended that you save and close any open files on your system before you do this To disable remote boot 1 From the Action menu click Disable Remote Boot A progress bar appears indicating the progress of the process 2 When the confirmation message appears click OK Your computer restarts automatically LaCie Ethernet Disk RAID User Manual 7 9 Recovering Data With Windows Backup Software there are sev eral ways to recover data from your backups The best method
10. click OK 7 If you agree to the terms of the license agreement select I Agree and then click Next 8 When the installation completes click Finish Af ter your computer restarts you can install Windows Backup Software Protecting Local Disks page 7 6 TE a Rey NOTE You do not have to con figu e the Microsoft iSCSI Initiator Windows Backup Software will configure it for you auto matically E 7 1 4 Installing Windows Backup Software You must install Windows Backup Software on each computer whose local disks you want to protect A single license for the Ethernet Disk RAID is located on the back of the unit Additional licenses can be pur chased from http www intel com design servers stor age offers To install Windows Backup Software 1 Log on as an administrator and insert the installation CD into a CD ROM drive 2 Select Applications from the top menu 3 Select the Windows Backup Software link to in stall the software 4 Start the setup utility for Windows Backup Soft ware 5 If the Microsoft iSCSI Initiator 2 0 is already in stalled go to the next step If this component is not currently installed the prompt in Fig 7 1 4 B ap pears Client Backup and Recovery Installation x x Microsoft iSCSI Initiator v2 00 or later is not currently installed Click OK to exit the installation program and go to the Microsoft website where you can download and install the
11. gabytes to allocate for shared folders the minimum is 1 GB Then click Finish 9 On the confirmation message click OK The Con figuration page appears see Fig 4 4 G and the sys tem is configured according to the settings you speci fied Once the configuration is complete the system restarts 10 After the Ethernet Disk RAID restarts you can ac cess the Manager add users and create shared fold ers For more information refer to section 5 1 Accessing the Manager section 5 2 Logging In to the Man ager section 5 4 1 Adding Users and section 5 5 1 Creating Shared Folders Configuring Your Ethernet Disk RAID page 21 System Setup Disk Space Distribution The disk space on your storage system will be divided into two portions One portion is for shared folders the other is For backups of your computer disks Specify haw much space you want to allocate for shared Folders A minimum of 200 MB is required You can allocate mare disk space now or you can allocate more space later IF you allocate more space the minimum amount is 1 GB Once you allocate a certain amount of space for shared folders you cannot reduce it IF you plan to back up computer disks cy to your storage system it is recommended that you use the minimum amount of disk space for shared Folders back up all the computer disks that you plan to protect and then expand the space allocated for shared folders This ensure
12. scans the network for storage devices This might take oe a few minutes As soon as the scan is complete the left pane displays a tree view of all the storage devices it found see Fig 6 1 1 2 B Each Ethernet Disk RAID has two ports for con necting to the network If your Ethernet Disk RAID uses both ports two items appear in the tree in the left Fig 6 1 1 2 A FF Storage System Console File Tools Help IP address used by each port by clicking each item in f G d pane each using the same name You can identify the the tree and observing the IP address area in the right ET E E E E ane a ete Pp Storage Neighborhood Hera getiremetsn Storage Version fs be 1 0 20060124 MAC address 12 34 56 AB CD EF TECHNICAL NOTE If you connect an Ether net Disk RAID to the network after the Console has already scanned it or if you change the IP ad IP address 192 168 0 101 Subnet mask 255 255 255 0 dress of the Ethernet Disk RAID you must click Discover Storage Systems to scan the network again and update the tree in the left pane storage server Fig 6 1 1 2 B LaCie Ethernet Disk RAID User Manual Working with Shared Folders page 3 In the left pane double click the name of the Ether E Storage System Console net Disk RAID that contains the shared folders that you want to access If your Ethernet Disk RAID uses both available ports to connect to the n
13. the problem is with your network ae Click Action gt Repair Connection to refresh the network connection Make sure that the backup has not been deleted on the storage system by checking the Backups D page see section 5 6 Managing Backups If it has been deleted remove protection see sec tion 7 9 5 Removing Protection and protect the disk again see section 7 2 Protecting Your Disks DG If you changed the name of your computer the storage system will not recognize it any longer Remove protection for all your disks or partitions see section 7 9 5 Removing Protection de lete the old computer name from the storage system see section 5 6 4 Deleting a Client and then protect your disks again see section 7 2 Protecting Your Disks G A backup did not Check the schedule see section 7 5 Changing the Backup Schedule to confirm that it is cor occur at its regularly rectly configured scheduled time O Make sure the computer is powered on during the scheduled backup time D Make sure the storage system is powered on during the scheduled backup time D On the Status page make sure that the Status is Normal If protection is stopped for example D if you recovered the disk or recovered a different partition on the same disk backups will not occur until you resume protection by clicking Back Up Now If the Status is
14. type the recovery password that you specified on the storage system 9 Click OK on the Advanced Settings and Log On to Target dialog boxes The Status of the target should now be Connected 10 Click OK on the iSCSI Initiator Properties dialog box LaCie Ethernet Disk RAID Technical Specifications User Manual page 120 9 Technical Specifications 9 1 Hardware Specification E Component E Specification Processor 400 MHz Intel IOP80219 Memory 256 MB 32 bit DDR SDRAM Flash 32 MB NOR Flash Hard Drive Supports up to four 3 5 in SATA hard drives from 80 GB to 500 GB NOTE The total amount of storage space cannot exceed 2 terabytes at the date of publica tion Network Two Intel gigabit LAN port interface USB Two USB 2 0 connectors EMI Safety CE FCC Class B System Power 200 W power supply Operating Temperature 10 C to 35 C 50 F to 95 F TECH NICAL NOTE If the temperature of the the temperature of any of the backplane tempera ture sensors reaches or exceeds 55 C 131 F the Ethernet Disk RAID shuts down automatically If the temperature of any of the backplane tempera ture sensors reaches or exceeds 42 C 107 6 F the fan will run at full speed If subsequently the temperature of any of the backplane temperature sensors reaches or falls below 37 C 98 6 F the fan will return to normal speed LaCie Ethernet Disk RAID Technical Specifications User Manual page 121 9 2
15. 3 Click Remove 4 When prompted to confirm the removal click OK The user no longer appears in the list on the Users page LaCie Ethernet Disk RAID User Manual E 5 4 4 Working with Groups Windows and Mac OS X users can be put into groups which makes it easier to give several users access to the same shared folder at once When you click Users in the navigation bar and click Groups in the left pane the page displays a list of all currently configured groups When you select a group in the Groups list the members of that group appear in the adjacent Members list You can add a group modify the group membership or remove groups at any time 5 4 4 1 Adding a Group Windows and Mac OS X users can also be put into groups Putting users into groups makes it easier to give several users access to the same shared folder at once Each user can be a member of multiple groups When you create a group you typically specify which users should be members of that group although you can create an empty group and add users later You must add users as described in section 5 4 1 Adding Us ers before you can add those users to a group Each user can be a member of multiple groups For example the user Alice might be a member of both the Marketing and Executives groups You can create up to 16 groups To add a group 1 In the navigation bar click Users 2 In the left pane click Groups 3 Click Add
16. 49 E 5 7 3 USB The USB page displays a list of all USB devices that are currently attached to the Ethernet Disk RAID USB disks are identified by the names usbdisk1 and usbdisk2 These names cannot be changed To unplug a USB device from the Ethernet Disk RAID you must first use the Manager to disconnect it To disconnect a USB device 1 2 In the navigation bar click Advanced In the left pane click USB In the list of USB devices select the device s that you want to disconnect Click Disconnect When the confirmation message appears click OK You can now unplug the USB device Advanced USB To remove a USB device select the checkbox next to the device and click Disconnect before you unplug the device from your system To detect a newly attached USB device or to remove from this list a USB device that has been unplugged click Scan M Connections Select Type Manufacturer Shared Resource o Storage Cruzer Micro SanDisk Corporation usbdisk1 Disconnect CHNICAL NOTE If you inadvertently dis ect a USB device unplug it from the Ethernet RAID plug it back in and then click Scan This reactivates the USB device User assignments are always retained LaCie Ethernet Disk RAID User Manual E 5 7 4 System The System page displays the settings that you spec ified when you initially configured the Ethernet Disk RAID such as the system name and
17. 5 appears Next backup 1 25 2006 11 48 AM The Status page displays the name of the disk that Back UpNow Btop Curent Hoty you protected as well as related information such as the size of the disk the name of the Ethernet Disk RAID where the backup resides the number used to identify the backup disk on the Ethernet Disk RAID Backup disk ID the current status information about any on ORTANT INFO If your license is not going activity and the date and time of the last backup ply activated a message apposte advising and next scheduled backup if any you of this You must activate your license within 30 days of installing Windows Backup Software After that time you will no longer be able to per form backups or recovery LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 81 E 7 1 6 Activating Your License When you install Windows Backup Software and restart your computer you are prompted to license the product If your computer has an Internet connection the license is activated automatically However if your Internet connection was temporarily down or if your MPORTANT INFO Activation is tied to computer has no Internet connection your license was computer s hardware Once you have activat not activated You must activate your license within 30 sda particular license if your computer hardware days of installing Windows Backup Software otherwise changes or if you subsequently
18. 6 Activating Your License 81 7 1 7 Activating Your License with an Internet Connection 82 7 1 8 Replacing Your Existing License 82 7 2 Protecting Your Disks 83 7 3 Manually Backing Up Your Disk 89 7 4 Stopping a Backup or Recovery in Progress 90 7 5 Changing the Backup Schedule 91 7 6 Receiving Event Notifications 92 7 7 Changing the Recovery Password 93 7 8 Enabling or Disabling Remote Boot 94 7 8 1 Enabling Remote Boot 95 7 8 2 Disabling Remote Boot 96 7 9 Recovering Data 97 7 9 1 Recovering Files or Folders 98 7 9 2 Recovering a Data Disk 100 7 9 3 Recovering a System Disk Using the Recovery CD 102 7 9 4 Recovering a System Disk Using While Booting Remotely 108 7 9 5 Removing Protection 112 8 Troubleshooting 113 8 1 Troubleshooting the Ethernet Disk RAID 113 8 2 Troubleshooting Windows Backup Software 116 8 3 Creating a Diagnostic File 118 8 3 1 Using Windows Backup Software 118 8 3 2 Using the Recovery CD 118 8 4 Resetting the Recovery Password in the Microsoft iSCSI Initiator 119 9 Technical Specifications 120 9 1 Hardware Specification 120 9 2 Software Specification 121 10 Understanding RAID and Storage Policies 122 10 1 RAID 0 123 10 2 RAID 1 124 10 3 RAID 5 125 10 4 RAID 5 Spare 126 10 5 RAID 10 RAID 1 0 127 11 Contacting Customer Support 128 11 1 LaCie Technical Support Contacts 129 12 Warranty Information 130 Glossary 131 LaCie Ethernet Disk RAID User Manual Forwa
19. Administrator Innned in for error W for warning and C for critical and a brief description of the event I Informational E Error W Warning C Critical Error 3 If an event occurs while you re viewing this list click Refresh to update it LaCie Ethernet Disk RAID User Manual E 5 7 9 Shut Down To shut down the Ethernet Disk RAID you can press the power button on the unit itself or you can shut the system down remotely using the Manager To shut down the Ethernet Disk RAID using the Manager 1 In the navigation bar click Advanced 2 In the left pane click Shut Down 3 In the Administrator password text box enter the password Manager 4 Click Shut Down A message appears indicating that the system is shutting down Once the Ethernet Disk RAID shuts down if you refresh the browser window it will be blank If you sub sequently try to access the Manager an error message will appear since the Ethernet Disk RAID will no lon ger be running 5 8 Logging Out of the Manager It is recommended that you log out when not using the manager to ensure that unauthorized individuals do not make changes to the Ethernet Disk RAID To log out 1 In the navigation bar click Log Out 2 When the confirmation message appears click OK The Log Out page appears see Fig 5 8 3 To log back in to the Manager later click Log In Managing Your Ethernet Disk RAID page 62
20. DHCP server or FTP server fil If you change the IP address you must re access the Manager using the new IP address after you click Apply In addition any changes to the settings on this screen might temporarily interrupt user access to the storage system Workgroup name WorkGroup M Port 1 MAC address 00 90 0B 07 43 AF et an IP address automatically Use this IP address IP address Subnet mask Gateway IP address DNS server settings Preferred DNS server Alternate DNS server DHCP server settings I Enable DHCP server Starting IP address Ending IP address fil You can enable the storage system to be a DHCP server only if this port uses a fixed IP address I Jumboframes 1514 Bytes M Port 2 MAC address 00 90 0B 07 43 B0 Ce Get an IP address automatically Cc Use this IP address IP address fsz ie 1 E fo Subnet mask Ess fess r Ess i E I Jumboframes 1514 Bytes FTP server settings I Enable FTP server Fig 5 7 5 LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 53 To change any of the network settings 1 In the navigation bar click Advanced 2 In the left pane click Network 3 Make the desired changes E Network Settings Options To change this Do this The workgroup to which the Ethernet Disk In the Workgroup name text box enter the name of the workgroup RAID belongs
21. OS X users try changing the password as described in Modifying Users on page 42 and accessing the shared folder again For Linux users make sure the computer name or IP address is correct If it s not recreate the user by removing the existing user as described in section 5 4 3 Removing Users and adding it again as described in section 4 1 1 Adding Users O Make sure the users are using the proper procedure for accessing the shared folders as de scribed in section 6 1 Accessing Shared Folders including the correct name or IP address of the Ethernet Disk RAID Windows and Mac OS X users can use the Ethernet Disk RAID name only if their computer is in the same subnet as the Ethernet Disk RAID if they added the Ethernet Disk RAID s IP address and name to their local hosts file or if the Ethernet Disk RAID name was manually registered with a DNS server in your network Linux users must use the IP address Windows users can t access shared folders using the Console unless their computers are on the same subnet as the Ethernet Disk RAID If using the Console does not work try accessing the shared folders using My Computer or Windows Explorer as described in section 6 1 1 1 Using My Computer or Windows Explorer Make sure the user s computer is connected to the network and can otherwise access the Eth ernet Disk RAID D To check the network connection in a Windows environment clic
22. Pie Te O o o Gem tela ales of the utmost importance is written to a separate disk drive I O performance improved by spreading the load RAID 0 implements a striped disk array where all aeasa EE E of the hard disks are linked together to form one large O ee een E eee A parity Simple design and easily implemented aggregate hard disk Fig 7 1 A In this configuration data is broken down into blocks and each block is written to a separate disk drive within the array I O performance is greatly improved by spreading the I O load across several drives In this array however when ie one disk fails all of the data on the array is lost This diagram represents a Storage capacity is determined by the smallest disk D Ep pra aid srl a connected to the Controller Data blocks are distributed across all of the disks in the array in the array and the smallest disk s capacity is applied to all of the other disks in the array So for instance if you had four disks installed ranging in capacity from 40GB to 80GB when the RAID 0 array is built your system will see one 160GB 40GB x 4 hard disk While this is a very simple and easily implemented design RAID 0 should never be used in mission critical environments When even just one disk in the array fails all of the data on the entire array will be lost E Recommended Uses 3 e Videoproducionandediting ooo EE 7 O Image editing S se Pre pr
23. Software Specification E Component E Specification Operating System Linux Kernel 2 6 10 Network Service DHCP client server default IP address for Port 1 is 192 168 0 101 Supported Web Browsers Microsoft Internet Explorer 6 0 Firefox 1 06 or newer RAID Standard RAID 0 RAID 1 RAID 5 RAID 5 spare amp RAID 10 File Sharing Protocols CIFS SMB NFS Access Control Users have read only or read write access to shared folders CIFS users access shared folders using passwords LaCie Ethernet Disk RAID RAID and Storage Policies User Manual page 122 10 Understanding RAID and Storage Policies Your LaCie Ethernet Disk RAID supports several different RAID levels 0 1 5 5 spare and 10 1 0 This section will help you decide which RAID level is right for your application RAID levels effect the total available storage capac ity of the disks in the RAID array The table below de scribes how each RAID levels affect the total storage capacity E RAID Level E Available Capacity lm Page RAID 0 100 Page 118 RAID 1 50 Page 119 RAID 5 75 Page 120 RAID Saspare 50 Page 121 RAID 10 1 0 50 Page 122 LaCie Ethernet Disk RAID RAID and Storage Policies User Manual page 123 10 1 RAID O Striped Disk Array Without Fault Tolerance E Characteristics and Advantages Also called striping this level offers high transfer rates and is ideal for large blocks of data where speed is 7
24. access you want to change 3 Click Assign Access 4 Ifyou selected a shared folder or a USB disk to which you previously assigned users go to step 5 If you selected a USB disk to which you did not previously assign users select the type of user that you want to assign to this USB disk and then click Next y aa NOTE By default all users have read write access to the public folder You can change the user assignments or access rights for the public folder TECHNICAL NOTE Linux user and Mac us derswho are not using OS X access shared folders using NFS In this environment access to shared folders is given to entire computers not to indi vidual users of those computers However in Win dows and Mac OS X environments each computer user can have individual access to a shared folder LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 40 The page that appears next varies depending on what type of users can access the shared folder you selected E Windows Mac OS X User CIFS E Linux Other Mac User NFS Shared Folders Shared Folders Choose the users and groups that should have access to the shared Folder and specify if the user or Specify user access and privileges For the shared Folders group should have read only or read write access Folder name Photos Mount path Inas nasbisk 00002 Photos Authorized users Unauthorized users Groupi User4 Add Rea
25. affect any network applications that you might be running If remote boot is successfully enabled a new backup is created automatically Once you have enabled remote boot if you subse quently want to boot remotely using a different network interface card NIC you must first disable remote boot and then enable it again specifying the other NIC In addition after you recover a disk while booting remotely you must disable and re enable remote boot CAUTIONS It is strongly recommended that you determine whether or not your computer supports the recovery CD before a system failure occurs To do this perform steps 1 through 3 in section 7 9 3 Recovering a System Disk Using the Recovery CD and use Diagnostic Mode to confirm that at least one network interface card is supported If your computer does not support the recovery CD you must enable remote boot before a sys tem failure occurs Once your system has failed you cannot enable remote boot If your computer does not support either the recovery CD or the PXE protocol gather your hardware information as described in step 4 in section_7 9 3 Recovering a System Disk Using the Recovery CDCD and send it to your vendor You might be able to obtain an updated recovery CD or a new driver that will make your computer compatible with your existing recovery CD TECHNICAL NOTES If Windows Backup Software was installed on the same disk but a d
26. dis connect a USB device unplug it from the Ethernet k RAID plug it back in and then click Scan This reactivates the USB device User assignments are always retained LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 23 5 Managing Your LaCie Ethernet Disk RAID The Web based Manager enables you perform a Changing the System Settings Change the system number of tasks to help you get the most from your name or time and date settings as well as the user Ethernet Disk RAID name or password for logging in to the Manager Managing Users Add modify or remove users or Changing the Network Settings Change the put users nito groups workgroup name the Ethernet Disk RAID s IP address es or the gateway or DNS server settings or enable the Ethernet Disk RAID to act as an FTP Managing Shared Folders Create shared folders rename existing shared folders change which us ers can access existing shared folders or their access SEVEL rights and delete shared folders that you no longer Reconfiguring Your Disks Change the propor want to keep tions of your Ethernet Disk RAID that are allocated K G Managing Backups View which computer disks are backed up change the password for recovering a backup specify which backup to remotely boot from or delete a backup or backup client K Setting Up e mail Alerts Specify whether or not e mail notif
27. folders LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 31 E Linux Other Mac Users NFS Enter the computer s IP address or the actual com ay NOTE If the user is currently puter name in the computer s system configuration connected to a shared folder changing this infor A single user can actually represent multiple com will disconnect the user puters In the IP address or computer name text box you can use the wildcard characters and to indicate a range of names For example client or client would include all computers in the subnet whose name begins with client company com would include all computers in the domain company com However these wildcards cannot be used with IP addresses E 5 4 3 Removing Users You can remove any user except the guest user CAUTION When you remove a Windows If you remove a user who is currently connected to Mac OS X user that user s personal home folder the Ethernet Disk RAID that user remains connected is automatically deleted If you re removing the until the user disconnects from the shared folder or user simply to change the person s user name you shuts down the computer might want to have the user copy any data from To remove a user this folder to another location to ensure that it is not lost 1 In the navigation bar click Users 2 Select the radio button next to the user that you want to remove
28. for the connection and the folder that you want to connect to Dive fz of Folder ha Browse Example server share IV Reconnect at logon Connect using a different user name Sign up for online storage or connect to a hetwork server lt Back Finish L cca Fig 6 1 1 2 D TECHNICAL NOTE If the user name and _ password for accessing the shared folder are the same as your Windows user name and password you are not prompted to provide a user name and password to access the shared folder In addition once you provide your user name and password for accessing one shared folder you are not prompted to provide it again when you access other shared folders to which you have access rights LaCie Ethernet Disk RAID Working with Shared Folders User Manual page 67 E 6 1 2 Linux Users 6 1 2 1 Using NFS To access a shared folder on a computer running Linux 1 Create a directory by entering the following com mand at the command prompt mkdir my_directory where my_directory is the name of the directory Be sure to include the full path to the directory for example mnt my_directory 2 If desired display a list of all the available shared folders by entering the following command showmount e storage_system where storage_system is the IP address of the Eth ernet Disk RAID 3 Mount the desired shared folder by entering the fol lowing command mount storage_system nas
29. guest as the user name but you will be able to access only the public folder 2 If prompted enter your user name and password for accessing shared folders and then click OK If you used the guest user name the password is also guest 3 Double click any of the displayed folders or files to open them You have full read write access to all the folders and files in both the public folder and your personal fold er and you can create new ones Even if you browse to other websites you remain logged in until you close the browser window That is you can return to the FTP site using the Back button in your browser window Working with Shared Folders page Ae TECHNICAL NOTE Even if you changed the V cess rights to the public folder for example to prevent a particular user from accessing it alto gether or to limit a user to read only access all existing users have full read write access to the public folder when accessing it via FTP TECHNICAL NOTE You can use the system _ name only if your computer is in the same subnet asthe Ethernet Disk RAID if you added the Eth ernet Disk RAID s IP address and name to your local hosts file or if you manually registered the name with a DNS server in your network 4 TECHNICAL NOTE Files copied to or from the Ethernet Disk RAID using FTP can be no larger than 2 GB LaCie Ethernet Disk RAID User Manual 6 3 Disconnecting from Shared
30. install Windows you will not be able to perform backups or recovery Backup Software on a different computer using the same key code an error message appears If If your Internet connection was temporarily down y 5 app i this occurs contact your distributor or reseller your license will be activated automatically the next time 4 y to get a new license key through Intel Customer you run Windows Backup Software with a restored In Support ternet connection However if your computer has no Internet connec tion you must perform offline activation as described in the next section LaCie Ethernet Disk RAID User Manual Protecting Local Disks page 82 E 7 1 7 Activating Your License with an Internet Connection If your license wasn t activated because your com puter has no Internet connection you must obtain an activation code using another computer that does have both an Internet connection and e mail To activate your license without an Internet connec tion 1 From the Action menu click License Offline Activation The Offline Activation dialog box ap pears 2 Click Export License Data 3 On the Save As dialog box select one of the follow ing locations and then click Save 7 Ko A shared folder accessible to both your computer and a computer that has Internet and e mail access amp A floppy disk gt A USB disk 4 Ifyou did not save the file to a sh
31. much of thebackup is complete Current activity Waiting for next backup Progress To stop a backup in progress click Stop Current ere panera Kae Activity Next backup 1 25 2006 11 48 AM Back Up Now Stop Current Activity Fig 7 3 LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 9O 7 4 Stopping a Backup or Recovery in Progress Once a backup or recovery starts you can stop it at any time for example if you notice that your system is not responding as quickly as you d like and you want to free up processing capabilities for other tasks When you stop a backup in progress that backup won t appear in the list of backups on the Restore page and any changed data that was not copied to the Ether net Disk RAID will be copied during the next backup When you stop a recovery in progress the local disk or partition is left in an incomplete state and you must recover it again later before you can use it To stop a backup or recovery in progress 1 Click Status Action View Help 2 In the Protected disk list select the disk whose 3 ra backup or recovery you want to stop 3 Click Stop Current Activity If youre stopping a bso E backup the backup stops immediately ize 37 268 Backup location Storage If you re stopping a recovery a confirmation message ane Backup appears Click OK to stop the recovery now or click A 4 Status Normal Cancel to proceed with i
32. operating normally Blinking GREEN indicates the system is in pro cess of powering up or shutting down Continuous YELLOW indicates a fault is pres ent either a critical or non recoverable condi tion Power LED Continuous GREEN indicates the system has power applied to it No light indi cates the system does not have power applied to it Power Button Toggles the system power on off LaCie Ethernet Disk RAID User Manual About Your LaCie Ethernet Disk RAID page 12 E Rear View USB 2 0 Ports The USB ports are used for con necting an external USB storage device or for connecting a printer for printer sharing Power Connector Supplies power to the de vice Gigabit LAN Port 2 Gigabit Ethernet connec tion The right LED lights up GREEN when connected to a 10 100 MB network and OR ANGE when connected to a gigabit network Gigabit LAN Port 1 Gigabit Ethernet connec tion The right LED lights up GREEN when connected to a 10 100 MB network and OR ANGE when connected to a gigabit network Reset Button Press the Reset Button for three seconds to revert the unit to the system defaults Power Supply Fan Security Slot Anti theft slot for attaching a se curity cable LaCie Ethernet Disk RAID Installing Your Ethernet Disk RAID User Manual page 13 3 Installing Your LaCie Ethernet Disk RAID Installation of the
33. s that you want to add and then click group Add Selected User s Remove all users from the Click Remove All Users group Remove selected users from In the Group members list select the user s that you want to remove from the the group group and then click Remove Selected User s LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 35 5 4 4 3 Removing a Group 1 In the navigation bar click Users NICAL NOTE Removing a group does 2 In the left pane click Groups emove the users that are members of that 3 IntheG stide th h up it simply means that the group will no longer aera MITON pS 7S1 SE ECE EAE BTOUP eee WANT TO appear in the Groups list on the Groups page The RNE users remain listed on the Users amp Computers page 4 Click Remove However removing a group can affect access to 5 When prompted to confirm the removal click OK shared folders When you remove a group the The group no longer appears in the Groups list members of that group will no longer have access to any shared folders that the group was autho rized to access unless they were granted individual access as well LaCie Ethernet Disk RAID User Manual 5 5 Managing Shared Folders When you click Shared Folders in the navigation bar the page displays a list of all shared resources in cluding both shared folders and USB devices When you select an item in the Shared folders list the users an
34. select either item If your Ethernet Disk RAID has not yet been initialized the System Initialization page ap pears For more information refer to section 3 2 3 If your Ethernet Disk RAID been initialized but not yet configured the welcome page for the System Set up Wizard appears For more information refer to section 4 4 Configuring with the First Use Wizard If your Ethernet Disk RAID has been initialized and configured the login page for the Manager appears For more information refer to section 5 2 Logging In to the Manager sol has already scanned it or if you subsequently change the IP address of the Ethernet Disk RAID you must click Discover Storage Systems to scan the network again and update the tree in the left pane If no Ethernet Disk RAID appears in the left pane your computer might not be in the same subnet as the Ethernet Disk RAID Be sure to in stall the Console on a computer in the same sub net as the Ethernet Disk RAID and try again LaCie Ethernet Disk RAID User Manual Configuring Your Ethernet Disk RAID page 18 4 3 Initializing the Disks Once you have installed the Console as described in section 5 2 Logging In to the Manager started it and connected to the Ethernet Disk RAID as described in section 4 2 Starting the Console the System Initial If not all the hard disks have been detected or if you want to add remove or re order the disks at thi
35. server in your network password that you specified when you protected the disk or when you last changed the password and then select Next Ifyou don t remember your password you can change it on the Ethernet Disk RAID as described in sec tion 4 4 1 Changing the Recovery Password and enter the new password here In the left column select the disk or partition that you want to recover If you protected only one disk or partition only one item appears in this list If you protected multiple disks or partitions you can identify the right item by looking at the Attr Disk ID and Size columns The Attr column displays the attributes of each listed item D for disk P for parti LaCie Ethernet Disk RAID User Manual tion and S for system disk For example if you pro tected both a system partition and a data partition the system partition will be labeled PS and the data partition will be labeled simply P If you protected disks of different sizes the Size column which dis plays the number of megabytes can also help you identify the right item You can also compare the disk ID with the listed backup disk IDs in the Manager as described in section 5 6 Managing Backups If you protected the same disk more than once for example if you remove protection and then pro tected the disk again without re using the existing backup the attributes and size of each backup of that disk will be the same To determin
36. that interact with the operating system if net work errors occur or the Ethernet Disk RAID shuts down during recovery your operating sys tem might become unstable and you will have to recover it using the recovery CD or re install the operating system if you did not protect your sys tem disk Protected dk z Backup location 5 3 2006 11 48 PM ol View Backup Close View Restore Disk Recovery Password LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 101 7 Ifany backup views are open including backup views NICAL NOTE You can cancel this op Jh at any time by clicking Stop Current Ac ty However this will leave the local disk or The disk or partition is recovered to exactly its state partition in an incomplete state and you will have at the date and time of the selected backup to recover it again before you can use it of disks other than the one you are recovering click Yes to close them To let you monitor the progress of this activity the Status page appears automatically The Current activity area displays the percentage of the recov ery that has completed and the speed at which the data is being sent over the network The Progress bar graphically indicates how much of the recovery is complete 8 When you are prompted to restart the computer click OK You do not have to restart your computer immedi ately but you cannot access the recovered disk or partition un
37. the current date and time Using the System page you can also change the ad ministrator name and password to use for logging in to the Manager as well as the password to use for protect ing local disks To change any of the system settings 1 In the navigation bar click Advanced 2 In the left pane click System E continued on next page Managing Your Ethernet Disk RAID page 50 Advanced System You can change basic system settings as well as the password for logging in Changing the storage system name will restart the system The users will not be able to access the shared Folders or perform backups or recovery during this time r System settings Storage system name Brae SSAA Date fe pE 2006 month Day Year Time o k BIA R Ba Hour Minute Second Time zone GMT 05 00 Eastern Time USA amp Canada NTP server name or IP address r Administrator login Administrator name Password i Confirm password WD The password cannot exceed eight characters SHNICAL NOTE If you change the name e system be sure to also change that name in y local hosts files or on the DNS server in your network The Ethernet Disk RAID does not regis ter its name with your DNS server automatically LaCie Ethernet Disk RAID User Manual Managing Your Ethernet Disk RAID page 5l 3 Make the desired changes E System Settings Options To change
38. the shared folder from which you want to disconnect 2 From the File menu click Eject Any open window to the shared folder closes and the shared folder disappears from the desktop E 6 3 4 Other Mac Users For information about disconnecting from a shared folder on a Mac running an operating system older than OS X please refer to your Mac documentation LaCie Ethernet Disk RAID User Manual 7 Protecting Local Disks Even if most of your data is stored and protected on your Ethernet Disk RAID your operating system files applications and many other files still reside on each individual computer in your network If one of those lo cal disks fails it can take many hours to re install and reconfigure the operating system and applications on a new or repaired hard disk and some files might be com pletely lost Windows Backup Software is a software application designed to address this issue On each computer where it is installed Windows Backup Software provides reli able data protection and rapid data recovery in the event of a system crash or disk failure Windows Backup Software protects Windows desktops and laptops by backing up their local disks or partitions To make sure that you have recent copies of your local disk Windows Backup Software can auto matically perform a backup at regularly scheduled inter vals either once a day or once a week whichever you prefer You can also disable automatic backup
39. this The system name The system date time or time zone Network Time Protocol NTP server name or IP address The administrator name or password 4 Click Apply Do this In the Storage system name text box enter the new name to use for the Ethernet Disk RAID This name can be up to 15 characters long and can include letters numbers and hyphens In the Date fields enter or select the desired month date and year In the Time field enter or select the desired hour minute and second In the Time zone list select the desired time zone In the NTP server name or IP address text box enter the name or IP address of the NTP server from which the storage system should set its time The Ethernet Disk RAID will synchronize its time with the NTP server every hour You can use a name only if it is resolvable In the Administrator name text box enter the user name to use for logging in to the Manager In the Password and Confirm password text boxes enter the pass word to use for logging in to the Manager The user name and password are case sensitive 5 When the confirmation message appears click OK LaCie Ethernet Disk RAID User Manual E 5 7 5 Network The Network page Fig 5 7 5 displays the network settings that were set when you initially configured the Ethernet Disk RAID Only the first Ethernet port was configured during setup The second uses its default set tings unless you change t
40. to use depends on what you want to do and the capabilities of your computer Recover selected folders files or sections of files if you accidentally permanently deleted a file or folder that you want to recover or if you just want to retrieve some information from a file that you changed you can access the backup that contains the desired data and copy it to your local disk You can also use this procedure to try out different what if scenarios for example changing the format of the data in a file without adversely affecting the data on your local disk For more information refer to section 7 9 1 Recov ering Files or Folders Recover an entire data disk or partition if you pro tected a disk or partition that isn t being used to run the operating system you can recover that disk or partition using Windows Backup Software You might need to do this if the disk has become corrupted or the data has been extensively damaged The entire disk or partition will be restored to its exact state at the time of the se lected backup Protecting Local Disks page 9 7 You can continue to use your computer for other tasks while the data is being recovered although not any applications or files located on the disk or partition that you re recovering For more information refer to section 7 9 2 Recov ering a Data Disk Recover an entire system disk or partition if you need to recover your system disk or parti
41. your computer at this Setup has finished installing Client Backup and Recovery on your computer time select No I will restart my computer later and then click Finish When the confirmation message Yes want to restart my computer now appears click OK You do not have to restart the No will restart my computer later computer immediately after installation but you do To activate Disk Safe driver you have to reboot the machine have to restart it before running Windows Backup Software up Software serious problems can occur with Fig 7 1 4 F your installation It is strongly recommended that you restart your computer at your earliest conve nience 14 After you restart your computer click OK on the License Key Code welcome message The Add License dialog box ap pears See Fig 7 1 4 G 15 Enter the key code for licensing the product and This product must be licensed on each computer that you want to protect To purchase additional licenses or enhanced software click OK The license key code is located on the back solutions that allow you to back up your data more frequently and retain more backup versions click here of the Ethernet Disk RAID If you have an Inter net connection the license is activated automatically When you click OK on the confirmation message the Protect a Disk wizard starts For information about this wizard refer to section 7 2 Protecting Your Disks
42. 0 a Oo o Shared folders Backups Free space This page also indicates how much of the storage ares mn space allocated for shared folders is actually used the Totaisharedcapadty 195m8 Used pace Used space OMB e Backup dients Free space 195M8 Shared folders 3 total number of shared folders and the number of net Storage worked computers backup clients that have backed up S a o S one or more disks on the Ethernet Disk RAID fsi E 5 3 2 Connection Status Tab The Connection Status Tab Displays a list of the TECHNICAL NOTE If anyone accessed a Microsoft Windows and Mac OS X users who are cur shared folder using the guest user name which is rently connected to shared folders including which cribed in more detail in section 5 4 1 Adding shared folder they are accessing and when they logged Users guest appears in the Users column fol on lowed in parentheses by the computer name ee ee ees ere ee ee Due to the nature of the NFS protocol Linux and other Mac users are not listed on this page Likewise ongoing backup or recovery activities do not appear on this page This page indicates only that a connection with a shared folder has been established this does not necessarily mean that the user has opened any files in the shared folder LaCie Ethernet Disk RAID User Manual 5 4 Managing Users When you click Users in the navigation bar the Us ers amp Computers page appear
43. 192 168 0 103 would all belong to the same subnet system disk or partition EA hard disk or partition of a hard disk from which the computer boots user An individual or computer that can access a shared folder on the Ethernet Disk RAID
44. 24 To access the Manager using a Web browser 1 From any computer in your network run Microsoft Internet Explorer 6 0 or Firefox 1 06 or newer en ter the following in the address bar and then press Enter https storage_system where storage_system is the name or IP address of the Ethernet Disk RAID When the login page appears you can bookmark it so that you can quickly and easily access it the next time 2 Log in to the Manager see in section_5 2 Logging In to the Manager 5 2 Logging In to the Manager To ensure that your connection to the Ethernet Disk RAID is secure the HTTPS protocol is used and only individuals who know the administrator user name and password can view or change any of the Ethernet Disk RAID settings To log in to the Manager 1 When the security alert appears click Yes The Login page appears 2 Enter the administrator user name and password 3 Click Log In The default administrator user name is admin and the default password is storage These are case sensi tive However you can change both the administrator user name and password at any time For more informa tion refer to section 5 7 4 System D Log on to your LaCie Ethernet Disk RAID Enter your login information Username Password Fig 5 2 LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 25 5 3 Navigating the Manager O
45. CC Par ity disks to data Good aggregate transfer rate You can use RAID 5 spare only if your Ethernet Disk RAID has four disks If the disks are not the same size the smallest of the disks determines how much disk EE N space is available for data similar to RAID 5 This diagram represents a RAID 5 array consisting of three disks The fourth disk S automatically rebuilds a failed disk using the parity information stored on the other disks E Recommended Uses gt File and Application Servers Database Servers Web E mail and News Servers gt Intranet Servers i fe ca SI E e3 c3 s LaCie Ethernet Disk RAID RAID and Storage Policies User Manual page 127 10 5 RAID 10 RAID 1 0 RAID 10 is similar to RAID 1 but rather than hav ing one disk mirror to one other disk two disks mirror E Characteristics and Advantages to the two other disks You can use RAID 10 only if your Ethernet Disk RAID has four disks The disks in the first two slots constitute the first pair and the disks in the second two Fast write speeds slots constitute the second pair In each pair the smaller of the two disks is used for data and the larger of the Excellent data safety three drives can fail with out damaging data God for systems requiring high performance and a fault tolerance two disks is used as the mirror If one disk in the pair fails the other disk continues to make
46. CC amp Industry Canada regulations and negate your authority to operate the product CAUTION Modifications not authorized by the manu facturer may void the user s authority to operate this device Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this product conforms to the following Eu ropean standards Class B EN60950 EN55022 EN55024 With reference to the following condi tions 73 23 EEC Low Voltage Direc tive 89 336 EEC EMC Directive LaCie Ethernet Disk RAID User Manual Forward page 5 This symbol on the prod uct or on its packaging indicates that this prod E uct must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collec tion point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recy cled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product CAUTION The LaCie Ethernet Disk RAID warranty may be void as a result of the failure to respect the precau tions listed above
47. Changing the Recovery Password 5 6 2 Configuring Remote Boot 5 6 3 Deleting a Backup 5 6 4 Deleting a Client 5 7 Advanced Management 5 8 5 7 1 Alerts 5 7 2 Firmware 5 7 3 USB 5 7 4 System 5 7 5 Network 5 7 6 Reconfiguring the Disks 5 7 6 1 Expanding the Shared Storage 5 7 6 2 Reconfiguring the Disks 5 7 7 System Status 5 7 8 System Log 5 7 9 Shut Down Logging Out of the Manager 6 Working With Shared Folders 6 1 Accessing Shared Folders 6 2 6 3 6 1 1 Windows Users 6 1 1 1 Using My Computer or Windows Explorer 6 1 1 2 Using the Console 6 1 2 Linux Users 6 1 2 1 Using NFS 6 1 2 2 Using SMBFS 6 1 3 Mac Users 6 1 3 1 Mac OS X 6 1 3 2 Other Mac Operating Systems Accessing Shared Folders Using FTP Disconnecting from Shared Folders 6 3 1 Windows Users 6 3 1 1 Using My Computer or Windows Explorer 6 3 1 2 Using the Console 6 3 2 Linux Users 6 3 3 Mac OS X Users 6 3 4 Other Mac Users 7 Protecting Local Disks fl Getting Started 7 1 1 System Requirements 7 1 2 Additional Requirements 7 1 3 Installing the Microsoft iSCSI Initiator 7 1 4 Installing Windows Backup Software 42 43 44 45 46 46 48 49 50 52 56 57 58 60 61 62 62 63 63 63 64 65 67 67 68 69 69 69 70 71 71 71 71 72 72 72 73 74 74 75 75 76 LaCie Ethernet Disk RAID Table of Contents User Manual page 3 7 1 5 Starting Windows Backup Software 80 7 1
48. D from the Backup locations list click Remove and then click Yes to confirm the removal You can remove an Ethernet Disk RAID only if it is not currently being used to protect an other disk Once you have selected the desired backup location click Next and go to step 6 Protecting Local Disks page 85 TECH NICAL NOTE If an authentication er ror Bours make sure the name or IP address of the Ethernet Disk RAID is correct and that your computer is connected to the network el Where would you like to back up your disk If this list does not display the desired backup location click Add to scan the network for available storage system or enter the name or IP address of a known storage system Disk to protect Disk 0 All Volumes Backup locations 10 3 3 105 Fig 7 2 C LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 86 6 Ifyou previously protected this disk and removed pro g fo An existing backup disk is available Do you want to reuse it or create a new one tection specify whether or not you want to re use the existing backup or create a new one See Fig 7 2 D Re use the exsiting backup If you select Re use the existing backup you must biki z Prefered Total size 37 268 select which backup to re use from the list When c you select an item from the list the size also ap Soa a pears to help you identify exactly which back u 5 i Backup disks can be deleted
49. Ethernet activity Continuous GREEN indicates the drive is avail 2 Network Connection 1 Link LED Continu able ous GREEN indicates an active Ethernet con Blinking GREEN indicates drive activity nection Off indicates no active Ethernet connec Continuous YELLOW indicates a fault condi tion tion possibly requiring the hard disk to be re 3 Network Connection 2 Link LED Blinking placed green indicates Ethernet activity Blinking YELLOW indicates the drive is cur rently rebuilding RAID 4 Network Connection 2 Activity LED Con tinuous GREEN indicates an active Ethernet connection Off indicates no active Ethernet con nection 5 Drive Carriers 1 4 3 5 in SATA drive carriers E continued next page LaCie Ethernet Disk RAID About Your LaCie Ethernet Disk RAID User Manual page E Front View continued 7 Global Disk Status LED Continuous GREEN indicates hard disk health is good 1 4 hard disks Continuous YELLOW indicates a critical or non recoverable condition exists It also indicates the hard drives are not configured when initially setting up the system Blinking YELLOW indicates 1 one or more hard disks are experiencing a fault condition or 2 a RAID is being rebuilt System Status LED Continuous GREEN indicates the system is running and
50. Folders If you need to reconfigure the disks in your Ether net Disk RAID or shut it down for any reason all us ers should disconnect from the shared folders to ensure that the process proceeds smoothly You might also want to have users disconnect from the shared folders if you want to change their access rights since otherwise the Working with Shared Folders page 7 change will not take effect until the user shuts down the computer The procedure for disconnecting from a shared fold er varies depending on the operating system used by the user Users who connected to shared folders using FTP can disconnect simply by closing the browser window E 6 3 1 Windows Users If you are using Microsoft Windows you have two options for accessing shared folders you can use My Computer or Windows Explorer to map a drive letter to the shared folder or you can install the Console and use that utility to map a drive letter to the shared folder With the Console you dont have to worry about re membering the name of the storage server or the shared folders it displays them automatically However the computer where you install the Console must be on the same subnet as the Ethernet Disk RAID 6 3 1 1 Using My Computer or Windows Explorer 1 Close any files that you currently have open in the shared folder 2 In My Computer or Windows Explorer right click the drive for the shared folder and then click Dis connect fro
51. GB of disk space would be available for data E Recommended Uses File and Application Servers Database Servers Web E mail and News Servers Intranet Servers RAID and Storage Policies page 125 E Characteristics and Advantages Highest Read data transaction rate lt Medium Write data transaction rate High efficiency through a low ratio of ECC Par ity disks to data Good aggregate transfer rate This diagram represents a RAID 5 array consist ing of four disks which are connected to the D controller Three fourths of each disk is used for data storage and the other fourth holds the parity information used to reconstruct the other three disks in case of failure LaCie Ethernet Disk RAID RAID and Storage Policies User Manual page 126 10 4 RAID 5 Spare In a RAID 5 spare configuration three of the disks use RAID 5 and the fourth is empty If any of the three disks fails it is immediately rebuilt using the E Characteristics and Advantages fourth spare disk As a result you can remove the failed J Highest Read data transaction rate disk and still have the ongoing fast performance and data protection offered by RAID 5 When the failed Medium Write data transaction rate disk is repaired or replaced and re installed into the Ethernet Disk RAID it automatically becomes the spare for the other functioning three High efficiency through a low ratio of E
52. ID and counts toward the total number of computers that are allowed to back up to the Ethernet Disk RAID If you want to delete all backups of all disks and the computer name refer to section 5 6 4 Deleting a Client l i CHNICAL NOTE If you delete a backup a the user did not previously remove protection for that disk when the user subsequently accesses Client Backup and Recovery the Status page will indicate that the backup of the protected disk is offline To back up the disk once again the user must remove protection and then protect the disk again For more information refer to section 7 9 5 Removing Protection and section 7 2 Protecting Your Disks LaCie Ethernet Disk RAID User Manual E 5 6 4 Deleting a Client If you remove the Windows Backup Software soft ware from a particular computer or if you change the computer name the original computer name remains on the Ethernet Disk RAID and counts toward the total number of computers that are allowed to back up to the Ethernet Disk RAID To both delete all backups of all disks for a particular computer and the computer name you must delete the client To delete a client 1 In the navigation bar click Backups 2 Select the radio button to the left of the computer whose backups and computer name you want to de lete from the Ethernet Disk RAID in the first Se lect column 3 Click Delete Client 4 When prompted to confirm the deletion click
53. LaCie Ethernet Disk RAID Table of Contents User Manual page 1 Table of Contents Health and Safety Precautions 5 General Use Precautions 5 1 Introduction to the LaCie Ethernet Disk RAID 7 2 About Your LaCie Ethernet Disk RAID 8 2 1 Package Content 8 2 2 Minimum System Requirements 9 2 2 Views of the System 10 3 Installing Your LaCie Ethernet Disk RAID 13 3 1 Connecting the Ethernet Disk RAID to the Network 13 3 2 Turning On the Ethernet Disk RAID 14 4 Configuring Your LaCie Ethernet Disk RAID 15 4 1 Installing the Ethernet Disk RAID Console 16 4 2 Starting the Console 17 4 3 Initializing the Disks 18 4 4 Configuring with the First Use Wizard 19 4 5 USB Devices 22 4 5 1 Attaching USB Devices 22 4 5 2 Disconnecting USB Devices 22 5 Managing Your LaCie Ethernet Disk RAID 23 5 1 Accessing the Manager 24 5 2 Logging In to the Manager 24 5 3 Navigating the Manager 25 5 3 1 Storage Status Tab 26 5 3 2 Connection Status Tab 26 5 4 Managing Users 27 5 4 1 Adding Users 27 5 4 2 Modifying Users 30 5 4 3 Removing Users 31 5 4 4 Working with Groups 32 5 4 4 1 Adding a Group 32 5 4 4 2 Changing the Group Membership 34 5 4 4 3 Removing a Group 35 5 5 Managing Shared Folders 36 5 5 1 Creating Shared Folders 36 5 5 2 Changing User Access to Shared Folders 39 5 5 3 Deleting a Shared Folder 41 5 6 Managing Backups 42 LaCie Ethernet Disk RAID User Manual Table of Contents page 2 5 6 1
54. LaCie Ethernet Disk RAID is easy just follow the steps below to install it Step 1 Connecting the Ethernet Disk RAID to the network Page 13 Step 2 Turning on the Ethernet Disk RAID Page 14 3 1 Connecting the Ethernet Disk RAID to the Network To connect the Ethernet Disk RAID to your net work insert one end of the RJ 45 Ethernet cable into the Ethernet port 1 on the back of the unit see in Fig 3 1 Then insert the other end of the RJ 45 Ether net cable into a network port LaCie Ethernet Disk RAID Installing Your Ethernet Disk RAID User Manual page 14 3 2 Turning On the Ethernet Disk RAID 1 Insert the power cable into the power outlet on the back of the unit and plug the other end into a power socket 2 Once you have connected the power cord press the power button on the front see A in Fig 3 2 The System Status LED light will blink green while the Ethernet Disk RAID is booting up When the sys tem has finished booting up the System Status LED and Disk Status LED will remain green The System Status LED will turn solid yellow when you power up the system for the first time indicating TECHNICAL NOTE It is recommended that the hard drives are not configured with a RAID level It _ you plug the Ethernet Disk RAID into a surge will remain yellow until the drives are configured then protector or uninterruptible power supply to pre the Status System LED w
55. Mode to start automatically and go to step 4 Tf this is the first time you have used the recovery CD press any key to start Diagnostic Mode The screen displays a list of all the devices found on your computer and whether or not they are compatible with the recovery CD You can use the arrow keys to scroll through the list If at least one supported network interface card NIC and one hard disk have been detected select Normal Mode and go to step 4 If no supported NIC is found you can gather infor Although the recovery CD is used primarily for re covering a system disk or partition you can also use it to recover data disks or partitions The recovery CD can recover multiple partitions to a disk with existing partitions It can also create one par tition on a new disk However if you want to recover multiple partitions to a new disk you must format and partition the disk before you use the recovery CD to recover the partitions TECHNICAL NOTE The recovery CD does jot support USB keyboards or mouse devices Sa LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 103 mation about your computer and send it to Techni cal Support to see if an updated recovery CD or an appropriate driver is available To do this select Save insert a formatted floppy disk or USB disk into your computer and select the appropriate option Save to Floppy Disk or Save to USB Disk Once the file has been saved to the s
56. NASDisk 00002 folder mnt my_directory where storage_system is the IP address of the Eth ernet Disk RAID folder is the shared folder and my_directory is the name of the directory that you created step 1 If you included a full path when creating the direc tory be sure to include the with this command for example mount storage_system nas NASDisk 00002 folder mnt my_directory 4 Repeat steps 1 through 3 for each shared folder that you want to access LaCie Ethernet Disk RAID Working with Shared Folders User Manual page 68 6 1 2 2 Using SMBFS On Linux the SMBFS file system along with smb mount and smbclient tools can be used to mount remote samba shares onto a local Linux file system Most of the Linux distributions include SMBFS support by default 1 Create a directory by entering the following com mand at the command prompt mkdir my_directory where my_directory is the name of the directory Be sure to include the full path to the directory for ex ample mnt my_directory 2 If desired display a list of all the available shares and services by entering the following command smbclient L storage_system U guest where Hostname is storage_system and Username is guest 3 Mount the desired shared folder by entering the fol lowing command smbmount storage_system share my_directory o username guest where Hostname is storage_system Username is guest and the sharename
57. OK All backups of all disks associated with this com puter are deleted and the computer name is also deleted from the Ethernet Disk RAID Managing Your Ethernet Disk RAID page 45 TECHNICAL NOTE If you delete a client and ai user did not previously remove protection for that an when the user subsequently accesses the Windows Backup Software software the Status page will indicate that the backup of the protected disk is offline To back up the disk once again the user must remove protection and then protect the disk again For more information refer to section 7 9 5 Removing Protection and section 7 2 Pro tecting Your Disks LaCie Ethernet Disk RAID User Manual 5 7 Advanced Management E 5 7 1 Alerts The Alerts page allows you to set up the Ethernet Disk RAID to notify up to three people via email if a problem occurs for example if one of the disks fails or if insufficient space is available for creating new files or performing a backup To take advantage of this feature you must have ac cess to an SMTP e mail server either within your own network or through an Internet service provider To set up e mail alerts 1 In the navigation bar click Advanced 2 On the Advanced page click Alerts 3 Specify whether or not the Ethernet Disk RAID should send e mail notifications when a problem oc curs by selecting or clearing the Send e mail notifi cations check box If you sel
58. Offline review the troubleshooting procedures in the preceding section If you changed the name of your computer the storage system will not recognize it any longer D Remove protection for all your disks or partitions see section 7 9 5 Removing Protection de lete the old computer name from the storage system see section 5 6 4 Deleting a Client and then protect your disks again see section 7 2 Protecting Your Disks If the IP address of the storage system changed for example if the storage system obtains its IP address from a DHOP server and acquired a new one after you added the storage system to the list of backup locations you must start Windows Backup Software so that it can retrieve the new IP address You must do this each time the IP address on the storage system changes I cant change my On the Status page make sure that the Status is Normal If protection is stopped for example if backup schedule you recovered the disk or recovered a different partition on the same disk you cannot change the schedule until you resume protection by clicking Back Up Now LaCie Ethernet Disk RAID Troubleshooting User Manual page 118 E Problem E Solution I forgot my recovery Reset the password using the storage system see section 5 6 Managing Backups Once you password reset it on the storage system you can use the new password with the recovery CD or for booting remotely from t
59. Run and type cmd At the command prompt type the following ping IP_address where IP_address is the IP address of the storage system If you do not see Reply from the problem is with your network O Make sure that sufficient space is available on the storage system At least an additional 20 of the disk size is required for changed data For example if the disk that you want to protect is 15 GB at least 18 GB of space must be available on the storage system The Home page in the Manager displays the amount of available space NOTE If errors occur when youre protecting a disk for the first time invalid backups might be created on the storage system To ensure that you don t use up disk space unnecessarily be sure to delete any extraneous backups on the storage system see section 5 6 3 Deleting a Backup Compare the Backup disk ID on the Status page in Windows Backup Software with the Backup Disk ID on the Backups page in the Manager to determine which backup is actually being used LaCie Ethernet Disk RAID Troubleshooting User Manual page 117 E Problem E Solution The Status page Make sure the storage system is powered on hana o da Check the network connection to the storage system backup is offline To do this click Start gt Run and type cmd At the command prompt type the following ping IP_address where IP_address is the IP address of the storage system If you do not see Reply from
60. This name can be up to 15 characters long The IP address es used by the Ethernet Disk In the Port 1 group box either select Get an IP address automatically RAID to obtain the IP address from your DHCP server or select Use this IP address and enter the IP address and subnet mask in the subsequent text boxes If you re using the second Ethernet port do the same in the Port 2 group box The IP address of the gateway If your network includes a gateway and if the first port on the Ether net Disk RAID uses a specified IP address rather than obtaining one from the DHCP server enter the IP address of the default router in the Gateway IP address text boxes This is typically the same IP address as the first port with the last number being 1 If your network does not include a gateway or if the first port obtains its IP address from the DHCP server leave these text boxes blank If the first port obtains its IP address from a DHCP server the gateway will obtain its IP address from the DHCP server as well The DNS server to use If your network includes a DNS server and if the first port on the Eth ernet Disk RAID uses a specified IP address rather than obtaining one from the DHCP server enter the primary IP address in the Preferred DNS server text boxes and the secondary IP address in the Alternate DNS server text boxes If your network does not include a DNS server or if the first port ob tains its IP address from the DHCP serve
61. Ths feature must be licensed on each computer that you want to protect To purchase additional licenses ar enhanced software solutions that allay you to back up your data more frequently and retain more ack here Using this screen you can delete ail the backups of a selected disk or delete both the dient and ail backups of all disks for that client Protected disks Select Computer Name Select DiskSize Backup Dates Backup Disk ID Recovery passwords To restore a protected disk using the recovery CD or to bost remotely you must provide a password When protecting a disk each user enters the desired password However you can change it here For each computer enter the password that you want to Use 12 16 characters This password will be used for all protected disks at this computer Computer name Recovery password 3 J Remote boot The backup for booting remotely must have been created after remote boot was enabled on the dient Computer name MAC address Backup for booting remotely S a vi Fig 5 6 1 LaCie Ethernet Disk RAID User Manual E 5 6 2 Configuring Remote Boot Normally when you enable remote boot for a cli ent computer as described in section 7 8 1 Enabling Remote Boot no additional action is necessary on the Ethernet Disk RAID However if you want to remotely boot one comput er from another computer s backup you must change the MAC address For exam
62. X users CIFS enter a unique name for the shared folder and then LinuxjOther Mac users NFS click Next This name can be up to 64 characters long and can contain letters numbers hyphens underlines and Fig 5 5 1 B spaces Shared Folders Enter the name for the shared folder NICAL NOTE Each shared folder name be unique For example if you create a shared r named Photos for Windows Mac OS X us ers you cannot subsequently create a shared folder named Photos for Linux other Mac users In ad dition the shared folder name cannot be the same Shared folder name as any Windows Mac OS X user name X The page that appears next varies depending on the user type you selected E Windows Mac OS X User CIFS E Linux Other Mac User NFS Shared Folders Shared Folders Choose the users and groups that should have access to the shared folder and specify if the user or Specify user access and privileges for the shared folders group should have read only or read write access Folder name Photos Shared folder name Photos Mount path Inas asbisk 00002 Photos Authorized groups Unauthorized groups Authorized users Unauthorized users Groupi Add Read Only Add Read Only Authorized users Unauthorized users LaCie Ethernet Disk RAID User Manual Managing Your Ethernet Disk RAID page 38 5 In the Unauthorized users list select the name of the user who should be
63. able to access this shared folder 6 Then specify what access rights the selected user s should have read only or write only The selected user s move from the Unauthorized users list to the Authorized users list Ifyou accidentally add a user that you didnt mean to add select the user in the Authorized users list and click Remove The user returns to the Unauthorized users list 7 Repeat step 5 until you have defined access rights for all the desired users and groups and then click Done 8 Repeat steps 2 through 6 until you have created all the shared folders that you want to create at this time You can always create more shared folders later When you have finished you can log out as de scribed in section 5 8 Logging Out of the Manager or you can explore more of the features that the Ethernet Disk RAID has to offer For more information refer to Section 5 7 Advanced Management TECHNICAL NOTE If you created groups i ame Aas described in section 5 4 4 1 Adding a Group ea you can perform this step with the Unauthorized groups list This page shows all groups and all users For ex ample if you created a group named Group1 and added User2 and User3 to that group the Un authorized groups list includes Group1 and the Unauthorized users list includes User2 and User3 If you select Group1 and click Add Read Only Group1 moves to the Authorized groups list but User2 and Us
64. add it again as described in step 4 in section 7 2 Protecting Your Disks ware to protect a disk gt f If you re using a firewall on the computer that you plan to protect open TCP port 11762 on the fire wall This ensures that Windows Backup Software can communicate with the Ethernet Disk RAID In additon make sure that your firewall does not block incoming network communication to the Microsoft iSCSI Initiator E 7 1 3 Installing the Microsoft iSCSI Initiator Before you can install Windows Backup Software you must download and install the Microsoft iSCSI Ini tiator 2 x To download and install the initiator 1 Open a Web browser enter the following in the ad dress bar and press Enter http www microsoft com downloads details aspx Family D 12cb3cla 15d6 4585 b385 befd13 19 825 amp DisplayLang en Scroll down to the Files in This Download section and download the item that ends in x86fre exe 2 Select the option to run the file Run Open or Run this program from its current location 3 Ifa security warning appears click Run The installa tion wizard starts LaCie Ethernet Disk RAID User Manual 4 On the first page of the installation wizard click Next 5 On the page with installation options click Next Initiator Service and Software Initiator are selected by default 6 Ifa message box appears telling you to configure the settings in the Control Panel
65. anges will be lost The next time you view the backup it will appear the way it existed at the time the backup was created LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 99 TECHNICAL NOTES If the first drive letter after your local disks is mapped to a shared network folder you must use Disk Management to change the drive letter assigned to the backup view so that you can access it For example if your system disk is mapped to C your CD ROM drive is mapped to D and a shared network folder is mapped to E and you view a backup you will continue to see the shared network folder when you explore E and you will not see a new drive letter for the backup view Internally the backup view is also mapped to E since that was the first drive letter after the local disks However when you use Disk Management to change the drive letter for the backup view from E to F you will be able to see both the shared network folder E and the backup view F To change the drive letter right click My Computer and click Manage In the left pane click Disk Management In the right pane right click the backup view click Change Drive Letter and Paths click Change select the desired drive letter from the list box and then click OK on each dialog box You can now access the backup view using the specified drive letter If you open a backup view of a disk that contains multiple partitions a drive letter is assign
66. ard disks do so one at a time and click Scan after each action If you re adding disks wait until the disk LED is green before Fig 5 7 6 2 A you click Scan To accept the default disk configura tion which will provide the best level of data pro tection available for the number of hard disks cur rently installed click Next By default a linear disk LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 59 configuration is used for a single hard disk RAID 1 1s used for two hard disks and RAID 5 1s used for The disk space on your storage system will be divided into two portions One portion is for shared P folders the other is for backups of your computer disks Specify how much space you want to thr ee Or four har d disks allocate for shared folders Advanced Disk Space Distribution A minimum of 200 MB is required You can allocate more disk space now or you can allocate more space later If you allocate more space the minimum amount is 1 GB fi Once you allocate a certain amount of space for shared folders you cannot reduce it IF you plan to back up computer disks to your storage system it is recommended that you use the If you want to change the disk configuration select the desired RAID level and then click Next For meu amount oF disk space for shared foes bakip at computer disks that you a 7 m plan to protect and then expand the space allocated for shared folders This ensures t
67. ared folder take the floppy disk or USB disk to a computer with Internet and e mail access 5 From the computer that has Internet and e mail ac cess e mail the license file to the following address Activate Keycode falconstor com 6 When you receive an e mail response save the re turned license file back to the shared folder floppy disk or USB disk 7 Ifyou did not save the file to a shared folder take the floppy disk or USB disk back to the computer where Client Backup and Recovery is installed 8 From the Action menu click License gt Offline Activation 9 Click Import Activation Code 10 On the Open dialog box browse to the location where the returned license file exists and double click it 11 On the confirmation message click OK The license is now activated and you can continue to back up and recover your disks 12 To close the dialog box click Exit E 7 1 8 Replacing Your Existing License 1 From the Action menu click License Add License The Add License dialog box displays your cur rent license key code 2 In the License key code text box enter the new key code 3 Click OK 4 When the confirmation message appears click OK If your computer has an Internet connection the license is activated automatically If your Internet con nection is temporarily down repeat this procedure when your Internet connection is restored You do not have to re enter the key code If you
68. as described in section 8 4 Resetting the Re covery Password in the Microsoft iSCSI Initiator 18 Start Windows Backup Software and remove protec tion from all your disks and partitions as described in section 7 9 5 Removing Protection Then protect them again as described in section 7 2 Protecting Your Disks reusing the existing backups If you need to recover other data disks or partitions you can do so as described in section 7 9 2 Recover ing a Data Disk However be sure to do this after you have removed protection and then reprotected the disks 19 Disable remote boot as described in section 6 8 2 Disabling Remote Boot and enable it again as de scribed in section 7 8 1 Enabling Remote Boot LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 112 E 7 9 5 Removing Protection If you no longer want to back up a particular disk or partition you can remove protection as long as a recov ery is not currently in progress for that disk or partition If a recovery is in progress you must cancel it or wait until it completes before you can remove protection When you remove protection for a disk for which remote boot is enabled remote boot will be disabled and your computer will restart When you remove protection you will no longer be able to back up the selected disk or partition either automatically or manually and you cannot recover data TECHNICAL NOTE I
69. ation refer to section 5 4 1 Adding Users and section 5 4 Managing Users Backups Displays a list of all computer disk backups that currently exist and lets you change the recovery password delete backups or a backup client and change information related to booting remotely For more information refer to section 5 6 Managing Back ups and Section 7 Protecting Local Disks Contact Us Provides a link to the LaCie technical support web site LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 26 E 5 3 1 Storage Status Tab The Storage Status view displays information about the total storage capacity on the Ethernet Disk RAID how much disk space is allocated for shared folders how ae eee Welcome to your much is currently used by backups and how much is LaCie Ethernet Disk RAID is This interface allows you to create users groups and shared folders and also provides access available for either Initially there is no used backup snewiebvetncine S San Wu 5 To get started dick the Users button above to add a new user Click the Shared Folders button to space The information on this page changes as each Fler ord e Tes thats nn nema anatod dwe to the are computer backs up its hard disks to the Ethernet Disk Qom fA Storage Status Connection Status RAID You might have to refresh the browser window Total Storage Capacity 232 62 GB to reflect these changes 10
70. d Only Authorized users Unauthorized users Shared folder name Photos Authorized groups Unauthorized groups as e 5 Specify which users should be able to access this shared folder or USB disk and then click OK See the table below The selected users move from one list to the other E Shared Folder Access Options To accomplish this Do this Allow selected users access to the shared folder In the Unauthorized users list select the user s who should be or USB disk able to access the shared resource and then click Add Read Only or Add Read Write Users with read only access can only view the files in the shared re source users with read write access can view add modify and delete folders and files in the shared resource Prevent selected users from accessing the shared In the Authorized users list select the user s who should not be folder or USB disk able to access the shared resource and then click Remove LaCie Ethernet Disk RAID User Manual f TECHNICAL NOTE Managing Your Ethernet Disk RAID page 41 l4 E Ifyou created groups as described in section 5 4 4 1 Adding a Group you can perform this step with groups as well This page shows all groups and all users For example if you created a group named Group1 and added User2 and User3 to that group the Unauthorized groups list includes Group1 and the Unauthorized users list includes User2 and User3 If you s
71. d groups that can ac cess that item appear in the Users with access list For groups the group name is preceded by an symbol By default the Ethernet Disk RAID includes a shared folder named public and all Windows and Mac OS X users can access it and create modify or delete files there unless you change the list of authorized us ers or their access rights as described in section_5 5 2 Changing User Access to Shared Folders Managing Your Ethernet Disk RAID page 36 In addition when you add a Windows Mac OS X user as described in section_5 4 1 Adding Users the Ethernet Disk RAID automatically creates a shared folder with the same name as the persons user name However these shared folders do not appear in the Shared folders list You can create additional shared folders and delete them at any time For both shared folders and USB disks you can change which users can access them and what they can do with the subfolders and files there E 5 5 1 Creating Shared Folders By default the LaCie Ehternet Disk RAID includes a shared folder named public which all Windows and Mac OS X users can access unless you change the list of authorized users or their access rights as described in section_5 5 2 Changing User Access to Shared Fold ers In addition when you add a Windows or Mac OS X user as described in section_5 4 1 Adding Us ers the Ethernet Disk RAID automatically creates a shared f
72. duce that amount Be sure to leave enough space for backups of your computer disks Current amount of space allocated for shared folders 195 MB Add all available diskspace 5 79 GB Addthis much diskspace pp GB Fig 5 7 6 1 LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 58 5 7 6 2 Reconfiguring the Disks CAUTION Changing the disk configuration will delete all user information and all data on all the disks Before you do this have all the users disconnect from all shared folders as described in section 5 3 Disconnecting from Shared Folders Using FTP and remove protection from all disks as described in section 7 9 5 Removing Protec tion When you are done you must re add all users as described in section 4 1 1 Adding Users create new shared folders as described in section 5 5 1 Creating Shared Folders and have all users once again access the shared folders as described in section 6 1 Accessing Shared Folders and pro tect their disks as described in section 7 2 Pro tecting Your Disks To ch the disk configuration open oun se ee ayers Advanced Disk Configuration ui Your storage system can have up to four disks Four disks have been detected What kind of disk 1 In the navigation bar click Advanced recor cull ca Weta er IF you want to add more disks install them one at a time and click Scan after each add
73. e it without reconfiguring your disks and losing all your data Therefore it is rec ommended that you allocate the least amount of space for shared folders until all the computer disks that you plan to protect have been backed up To expand the amount of disk space allocated for shared folders 1 In the navigation bar click Advanced 2 In the left pane click Disks 3 In the Administrator password text box enter your password for logging in to the Manager 4 Click Expand Shared Storage The Expand Shared Storage page appears see Fig 4 10 5 Specify how much disk space to add to the space that is currently allocated for shared folders To allocate all available disk space select Add all available disk space To allocate a specific amount select Add this much disk space and enter the desired number of giga bytes The minimum is 1 GB and the maximum is the total amount of space currently available You can specify only whole numbers 6 Click OK 7 When the confirmation message appears click OK Managing Your Ethernet Disk RAID page 5 Advanced Expand Shared Storage The disk space on your storage system is divided into two portions One portion is For shared folders the other is for backups of your computer disks Specify how much space you want to allocate for shared folders If you add more space the minimum amount is 1 GB fil Once you allocate space for shared folders you cannot re
74. e last NIC whose Status is Enabled If you do not want to use the last listed NIC select Config LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 104 and then select Disable to change the Status to Dis abled Repeat this procedure for each NIC that you do not want to use Then select Next 6 Inthe Computer Name field enter the full computer name of this computer If you don t remember the full computer name access the Manager as described in section _3 4 Accessing the Manager and click Backups in the navigation bar In the Protected disks group box the Comput er Name column lists the computer name of each computer that has backed up disks to the Ethernet Disk RAID 7 If your computer is a member of a Windows domain enter the domain name in the Domain Name field If your computer is not a member of a Windows domain leave this field blank Initially the recovery CD will attempt to connect to the Ethernet Disk RAID using only the computer name If this fails the domain name will be append ed as well This ensures that your computer can be properly authenticated 8 In the Storage System field enter the name or IP TECHNICAL NOTE You can use the system address of the Ethernet Disk RAID where the back San g only if your computer is in the same sub ups reside Nfs the Ethernet Disk RAID or if you manu 9 In the Recovery Password field enter the recovery ally registered the name with a DNS
75. e only if your computer is in the same subnet N nd Ethernet Disk RAID if you added the Eth ernet Disk RAID s IP address and name to your local hosts file or if you manually registered the name with a DNS server in your network 6 1 3 2 Other Mac Operating Systems For information about accessing a shared folder us ing NFS on a Mac running an operating system older than OS X please refer to your Mac documentation LaCie Ethernet Disk RAID User Manual 6 2 Accessing Shared Folders Using FTP Ifyou enabled the Ethernet Disk RAID to act as an FTP server as described in section 5 7 5 Network all Windows and Mac OS X users can use a Web browser to access the public folder They can also access their personal folder that was created automatically when their user name was added by logging in with their user name and password as described in section 5 4 1 Add ing Users Anonymous FTP is not supported They can use guest as the user name and password but they will only be able to access the public folder To access shared folders using FTP 1 At any Windows or Mac OS X computer open a Web browser enter the following in the address bar and press Enter ftp user_name storage_system where user_name is the user name as defined on the Ethernet Disk RAID and storage_system is the name or IP address of the Ethernet Disk RAID for example ftp user1 storage or ftp user1 192 168 0 101 You can use
76. e which item to select select each one individually and look at the times and dates in the right column This can help you identify which image is the most recent 10 In the right column select the date and time of the backup that you want to recover Whenever you recover data using the recovery CD an additional backup of the selected backup is cre ated As a result if the maximum number of backups has already been performed the oldest backup is de leted to make room for this backup Backups created by the recovery CD are identified in this list by the word lt Recovery gt To update the information on this screen select Refresh This is helpful if you re recovering data from one computer to another and a new disk was protected or a backup occurred after this screen was displayed 11 Specify whether or not to delete all backups that oc curred after the selected date by selecting or clearing Delete all later backups 12 Specify whether or not to scan for differences be tween the backup and your local disk by selecting or clearing Enable microscan and then select Next Protecting Local Disks page 105 CAUTION Selecting a backup with a spe cific date time stamp is strongly recommended In most cases selecting Latest Backup is the same as selecting the backup in the list with the most recent date time stamp However if the most recent backup is marked lt Protect gt the Latest Backup will be in a
77. ea Time list appears dimmed Backups will occur only Recurrence Time when you start one manually as described in section vay z 0443PM E 7 3 Manually Backing Up Your Disk F Back ono PORTANT INFO Although Windows ackup Software is specifically designed to per backups without affecting your other com puter activities you might want to schedule back Fig 7 2 E ups for a time when they ll have the least impact on your system like during lunch or after business IMPORTANT INFO Only four backups of Veen disk or partition are saved on the thernet Disk RAID so if you back up your disk every day you ll be able to recover data from only hours if you leave your computer running over night If you re protecting multiple disks or parti tions it is recommended that you schedule each Pep fore ceanaaceierent ae the last four days If you back up your disk once a week you ll be able to recover data from four weeks ago but the most recent backup might be as 7 Specify whether or not to back up your disk as soon as many as six days old you finish the wizard by selecting or clearing the Back up now checkbox and then click Next See Fig 6 2 E If you clear this option the disk will be backed up at the next scheduled time or the next time you perform a manual backup LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 88 8 If you ever need to recover your disk using the re D
78. ect this option you must provide the fully qualified domain name or IP address of your e mail server and at least one e mail address If you clear this option e mail notifications will not be sent and all the related fields on this page appear dimmed However if you previously entered infor mation on this page that information is retained so that you can easily re enable e mail notifications lat er If you clear this option you do not have to com plete the rest of this procedure simply click Apply 4 In the SMTP server name or IP address text box enter the fully qualified domain name or IP address of your e mail server 5 Specify where or not your e mail server requires authentication by selecting or clearing the SMTP server authentication check box If you select this option you must enter a user name and password for logging into that server in the User name and Password text boxes If you clear this op Managing Your Ethernet Disk RAID page 46 Advanced Alerts Spedfy whether or not you want the storage system to send out an e mail notification when an error or warning occurs If you select this option enter information about your e mail server e mail sender and up to three e mail addresses that should receive the notification System fil You can specify a name for your SMTP server only if your network has a DNS server In addition you might also have to modify the network settings such as the gateway o
79. ection and automatic data rebuilding in the event of a disk failure If you want to change the disk configuration select the desired RAID level and then click Next For de tailed information about the different RAID levels refer to section 10 RAID and Storage Policies Configuring Your Ethernet Disk RAID page 20 System Setup Date Time Please specify the current date and time Date EA SA 2086 E month j Day Year Time ie OR iE Hour minute second Time zone GMT 05 00 Eastern Time USA amp Canada System Setup Network Settings If you have a DHCP server on your network this server can get its IP address from that DHCP server automatically IF you don t have a DHCP server you must use the default IP address or specify a different one If your network uses a different subnet mask you can change the one shown here but in most cases you can use the default subnet Get an IP address automatically Use this IP address adds 2 fe EO fo Subnetmask EE G5 BS O System Setup Disk Configuration Your storage system can have up to four disks Four disks have been detected What kind of disk configuration would you like to use If you want to add more disks install them one at a time and click Scan after each addition Please wait until the disk LED is green before you click Scan Data protection RAID 5 three disks minimum An amount of disk
80. ed the firmware from a website or copied it from a CD compare the original appears when up size of the package file with the size of the package file that you re using If they differ download grade the firmware or copy the file again to ensure that it is not corrupted If the problem persists restart the Ethernet Disk RAID before upgrading the firmware This ensures that any temporary files on the Ethernet Disk RAID are deleted before the firmware is upgraded LaCie Ethernet Disk RAID Troubleshooting User Manual page 116 8 2 Troubleshooting Windows Backup Software E Problem E Solution The disk that I Windows Backup Software does not support dynamic disks These types of disks are automati want to protect isn t cally filtered from the list of disks that you can protect listed Errors occur when I When adding a storage system to the list of backup locations make sure that youre using the try to protect a disk correct name or IP address of the storage system ee If the storage system is already listed select it in the list of backup locations and then click Re move Then click Add to add it again This resets the settings in the Microsoft iSCSI Initiator which might cause authentication problems C Make sure the storage system is powered on Da Make sure the computer is connected to the network and can otherwise access the storage system To check the network connection click Start gt
81. ed to each partition Windows caching can affect the content of the backup view If the content does not appear to be correct restart your computer and check again You can view more than one backup simultaneously Simply repeat steps 3 and 4 for each backup that you want to view If you open a backup view for a partition that cannot be explored such as an EISA partition the backup view is closed automatically When a backup view is open that backup will not be deleted to make room for new backups until it is closed or unless the Ethernet Disk RAID runs critically low on resources If you view the oldest backup and the maximum number of backups is reached new backups cannot occur until the view of the oldest backup is closed as described in the next step When you close the Windows Backup Software application window you are prompted to close all open backup views If you click Yes both the application window and all open views are closed If you click No both the applica tion window and all open views remain open 6 When you have finished viewing or copying all the desired data select the backup in the Backups list and click Close View The Windows Explorer win dow closes automatically and the Backup View Open column for the selected backup now displays No LaCie Ethernet Disk RAID User Manual E 7 9 2 Recovering a Data Disk You can recover a data disk or partition only as long as Windows Backup S
82. elect Group and click Add Read Only Group1 moves to the Authorized groups list but User2 and User3 do not move to the Authorized users list This allows you to specify unique access rights for those users For example you could select User3 and click Add Read Write This would mean that everyone in Group1 would have read only access to the shared folder except User3 who would have read write access to it E 5 5 3 Deleting a Shared Folder lete it at any time When you delete a shared folder any Once you have created a shared folder you can de users who are currently accessing it are immediately dis connected from it To delete a shared folder 1 2 In the navigation bar click Shared Folders In the Shared folders list select the shared folder that you want to delete Click Delete When prompted to confirm the deletion click OK The shared folder no longer appears in the Shared Folders list and all associated subfolders and files are deleted CAUTION Deleting a shared folder deletes all the subfolders and files in that shared folder If you want to delete only selected subfolders or files ac cess the shared folder as described in section 6 1 Accessing Shared Folders and delete the desired items TECHNICAL NOTES a wu cannot delete the public folder or any folders created automatically as a result of adding Win dows Mac OS X users which do not appear on the Shared Folders
83. er3 do not move to the Authorized users list This allows you to specify unique access rights for those users For example you could se lect User3 and click Add Read Write This would mean that everyone in Group1 would have read only access to the shared folder except User3 who would have read write access to it On the Shared Folders page the group name in the Users with access column is preceded by an symbol LaCie Ethernet Disk RAID User Manual E 5 5 2 Changing User Access to Shared Folders You can change which users can access any folder or USB disk and what level of access they have Shared folders that are created as a result of creating Windows Mac OS X users do not appear in the Shared folders list and cannot be modified These folders automatically provide only the associated user with read write access to that folder Managing Your Ethernet Disk RAID page 39 When you add a user to the list of authorized users for a shared folder or USB disk that change takes ef fect immediately However if you remove a user from the list of authorized users or if you change the user s access rights the change does not take effect until that user disconnects from the shared folder or USB disk or shuts down the computer To change user access to shared folders and USB disks 1 In the navigation bar click Shared Folders 2 In the Shared folders list select the shared folder or USB disk whose user
84. ernet Disk RAID Serene Users Users amp Computers wonu Only the users listed here can access the shared folders Add the users here After the user is added assign the user to shared folders by dicking the Shared Folders button above Windows users can be placed into groups to easily assign several users to a shared folder To assign users to a group first add the users then dick Groups at the left side of the screen Users Select Name Type 0 guest Windows Mac OS X user CIFS Fig 5 4 son has full read write access to it In the Console this folder is identified as the home folder You can add up to 64 Windows or Mac OS X users and up to 64 Linux or other Mac users for a total of up to 128 users See the next page for instructions on adding users i N NICAL NOTE Since each Linux other Ih U ser can represent multiple users the number of actual users can be higher LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 28 To add a user PC E 1 In the navigation bar click Users The Users amp Com Home f Uses sharedFodes Badups Advanced Contactus Logout puters page appears see Fig 5 4 1 A ESEA Users Users amp Computers Sees Only the users listed here can access the shared folders 2 Click Add Add the users here After the user is added assign the user to shared folders by cing the Shared olders button above Windows users can be placed int
85. ers who tion 5 5 1 Creating Shared Folders the users need to perform some simple steps to be able to access those ed the shared folders using the previous IP address will be disconnected and must repeat the folders The procedure for doing this varies depending procedures described here using the new IP ad on the user s operating system Each user can access only diese those shared folders that the user is authorized to ac cess E 6 1 1 Windows Users If youre using Microsoft Windows you have two options for accessing shared folders you can use My Computer or Windows Explorer to map a drive letter to the shared folder or you can install the Console and use that utility to map a drive letter to the shared folder With the Console you dont have to worry about re membering the name of the storage server or the shared folders it displays them automatically However the computer where you install the Console must be on the same subnet as the Ethernet Disk RAID LaCie Ethernet Disk RAID User Manual 6 1 1 1 Using My Computer or Windows Explorer To access a shared folder using My Computer or Windows Explorer 1 Open My Computer or Windows Explorer 2 From the Tools menu click Map Network Drive The Map Network Drive dialog box appears see Fig 6 1 1 1 The exact appearance of this dialog box varies de pending on your operating system 3 In the Drive list select the drive letter
86. es If you would like more information on backup please refer to our web site LaCie Ethernet Disk RAID Introduction User Manual page 7 1 Introduction to the LaCie Ethernet Disk RAID The LaCie Ethernet Disk RAID is an intelligent network storage solution for small and medium sized offices and home network environments It provides hard disk space for both shared files and backups of your computer hard disks offering an ideal way to distribute and protect important data The Ethernet Disk RAID features an integrated file server with system backup and ability to manage shared folders by user names or groups It can connect to a giga bit Ethernet network and support up to four serial ATA SATA hard drives The Ethernet Disk RAID s good performance is ideal for protecting valuable company data as well as quickly restoring files from a backup E Your LaCie Ethernet Disk RAID Capabilities Share huge amounts of data over gigabit ethernet Fast backup with SATA connectivity Create your own local network LaCie Ethernet Disk RAID About Your LaCie Ethernet Disk RAID User Manual page 8 2 About Your LaCie Ethernet Disk RAID 2 1 Package Content LaCie Ethernet Disk RAID tower with 4 removable drive trays and hard drives 2 Ethernet cable 3 P
87. ess applications 2 Applications requiring high bandwidth LaCie Ethernet Disk RAID RAID and Storage Policies User Manual page 124 10 2 RAID 1 Mirroring and Duplexing ae E Characteristics and Advantages Also called mirroring this level makes a duplicate A 6 eA P i Can sustain multiple simultaneous drive failures write on a second or mirror disk every time data is 5 in most cases written to a primary disk If one disk crashes there is an ideal backup Fig 7 2 A Simplest RAID storage subsystem design Using two controllers or duplexing can speed the gt Transfer rate for each block is the same as that of data I O rate by writing to both drives at the same a single disk time When using just a single controller operations are slowed because data is written first to the data drive and Data is 100 percent redundant then to the mirrored drive The storage capacity of a two disk RAID 1 array is a ae equal to the storage capacity of a single disk because the This diagram represents a i RAID 1 array consisting of same data is duplicated on both disks However the 100 E four dide Which ore percent redundancy of data does not require a rebuild D connected to the Controller in the case of a drive failure In that case data can be Data blocks are duplicated or mirrored in each pair of copied to a replacement disk disks in the array A g Ee m
88. etwork you can double click either name The system name expands to display all the available shared folders Those shared folders that can be ac cessed using the guest user name and password are listed first See Fig 6 1 1 2 C In the left pane select the name of the shared folder that you want to access for example home and then click Map Drive Letter To access a folder oth er than home you must log in as a user with access to that folder The Map Network Drive dialog box appears with the name of the folder installed see Fig 6 1 1 2 D The exact appearance of this dialog box varies de pending on your operating system In the Drive list select the drive letter that you want to assign to the shared folder To automatically connect to this shared folder each time you log on to Windows select Reconnect at logon If you clear this option you must repeat this proce dure each time you want to access the shared folder Click Finish If prompted enter your user name and password for accessing this shared folder and then click OK File Tools Help Discover Storage Systems Log On Storage System Manager Map Drive Letter Storage Neighborhood pesseet B CI Storage 3 public Smm Mapped Drive N A Windows can help you connect to a shared network Folder and assign a drive letter to the connection so that you can access the folder using My Computer Specify the drive letter
89. f you plan to delete a using Client Backup and Recovery as described in sec f Mhd partition be sure to remove protection eo tion 7 9 1 Recovering Files or Folders and section 7 9 2 d age i before you delete that partition Otherwise you Recovering a Data Disk However the backups that might not be able to protect other partitions on currently exist on the Ethernet Disk RAID are retained that disk and you can recover them using the recovery CD as described in section 7 9 3 Recovering a System Disk Using the Recovery CD If you subsequently want to protect the same disk or partition again you can re use the existing backups You can also delete the existing backups on the Ethernet Disk RAID to free up space for backups of other disks or partitions either for this computer or other comput ers For more information refer to section 5 6 3 Delet ing a Backup To remove protection 1 In the Protected disk list on any page select the disk for which you want to remove protection 2 From the Action menu click Remove Protection 3 When the confirmation message appears click Yes The disk disappears from the Protected disk list If another disk is protected that disk appears in the Pro tected disk list and information about that disk now appears in the application window If no other disk is protected click OK on the informational message the Protected disk list and application wind
90. fi used for aie grks hat you protect a zame backup a j location remote boot option is enal this password is also pas sword again used to authenticate on the storage system during a remote boot 6 Click OK Fig 7 7 B LaCie Ethernet Disk RAID User Manual Protecting Local Disks page 94 7 8 Enabling or Disabling Remote Boot If you need to recover your system disk or partition using the recovery CD is recommended as described in section_7 9 3 Recovering a System Disk Using the Recovery CD However if your computer does not support the recovery CD but does support the PXE protocol you can remotely boot your computer from a backup on the Ethernet Disk RAID and then recover your system disk If you re not sure if your computer supports the PXE protocol try to enable remote boot If your computer does not support the PXE protocol an error message will appear during this process You can enable remote boot only if the following criteria have been met Microsoft Windows was installed on the first parti tion of the first disk in your computer Windows Backup Software was installed on that sys tem disk You protected your system disk or partition You are accessing the computer directly rather than using Remote Desktop When you enable remote boot your network con nection will be temporarily interrupted It is recom mended that you enable remote boot when this will not adversely
91. from an earlier backup but no matter which backup you boot from you can recover only the latest backup IMPORTANT INFO Ifyou try to recover one mputer from another computer s backup both puters must have identical hardware Other wise the recovered files will not operate properly TECHNICAL NOTES iA You can remotely boot only from backups that were created after remote boot was enabled on the client computer If the selected backup is deleted to make room for newer backups the most recent backup will be used for booting remotely LaCie Ethernet Disk RAID User Manual Managing Your Ethernet Disk RAID E 5 6 3 Deleting a Backup You can delete all backups of a given disk but you cannot delete just an individual backup from a specific date and time To delete all backups of a disk 1 2 In the navigation bar click Backups Select the radio button adjacent to the disk whose backups you want to delete in the second Select column Click Delete Backup When prompted to confirm the deletion click OK The disk no longer appears on the Backups page and all backup versions are deleted If only one disk was protected the computer name disappears from the page as well page 44 PORTANT INFO If you delete all backups ll disks for a particular computer that comput no longer appears on the Backups page How ever that computer name remains in the Ethernet Disk RA
92. g partition on the selected disk or select Clear all partitions and cre ate new to delete all the existing data on the selected disk and recover only the selected partition 16 If you selected Restore to a partition in step 15 se lect the partition where you want to recover the data and then select Next Otherwise go to step 18 For system partitions the Active column displays Yes 17 If the selected partition is not the original partition select Yes to use the selected partition Otherwise select No and select a different partition 18 Select Yes to confirm the recovery The status screen displays the progress of the recov ery You can cancel it at any time by selecting Can cel However this leaves the disk or partition in an incomplete state some of the data will have been recovered but not all of it Protecting Local Disks page 106 p TECHNICAL NOTE Ifyou replaced the origi nal hard disk the new disk must be at least as large asthe original disk In addition if you are recover ing a system disk the system to which you are re covering the data must be identical to the original system For example if the original system had a particular type of network adapter the system to which you are recovering the data must have the exact same type of network adapter Otherwise the recovered files will not operate properly CAUTION This overwrites any existing data on the selected disk Although y
93. ging In to the Manager and then specify the gateway address as described in section 5 7 5 Network and try to access it using a Web browser I forgot the pass You can reset the Ethernet Disk RAID to use its original administrator user name admin and word for logging in password storage by pressing the small recessed reset button on the back of the unit to the Manager NOTE This also resets the Ethernet Disk RAID to its original network settings If you previ ously configured the Ethernet Disk RAID to use a specific IP address it will now obtain its IP address from the DHCP server if any If you don t have a DHCP server on the network it will use its default IP address 192 168 0 101 For information about changing these settings refer to section 5 7 5 Network In addition pressing this button restarts the Ethernet Disk RAID which might adversely af fect user connections to shared folders Be sure to do this only when users are not connected to shared folders or performing recovery LaCie Ethernet Disk RAID Troubleshooting User Manual page 114 E Problem The users can t access the shared folders The users can t create files in the shared folders The Ethernet Disk RAID is not distributing IP ad dresses E Solution Make sure the Ethernet Disk RAID is powered on connected to the network and operating properly Make sure the user configuration is correct For Windows or Mac
94. gure the E eee f no progress is occurring However configuration is associated files Biome occurring in the background 9 When a message appears indicating that the installa Client Backup and Recovery Setup tion of Microsoft NET Framework 1 1 is complete 7 Welcome to the InstallShield Wizard for Client click OK Backup and Recovery F The InstallShield Wizard will install Client Backup and After you click O K the Intelligent Manage Recovery on your computer To continue click Next ment Agent is installed automatically if it is not already installed and the welcome page for in stalling Windows Backup Software appears See Fig 7 4 1 D Fig 7 1 4 D LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 78 10 On the welcome page click Next The license agree Client Backup and Recovery Setup License Agreement ment appears See Fig 7 4 1 E 11 If you agree to the terms of the license agreement INTEL END USER SOFTWARE UENSE GENF a i 4 ou have indicated your intent to install to the extent not al een select I accept the terms of the license agreement Ajeet gee pon eat ll pale i prea pra 2 hardware device or if the software is not contained on this storage networking hardware and then click Next device shipped with or for use with this storage networking hardware device Such software the Software and such storage networking hardware the Hardware Intel Corporat
95. h LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at http www lacie com de contact LaCie Japan Contact us at http www lacie com jp contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us at http www lacie com uk support request LaCie USA Contact us at http www lacie com contact page 129 LaCie Ethernet Disk RAID User Manual 12 Warranty Information LaCie warrants your drive against any defect in ma terial and workmanship under normal use for the peri od designated on your warranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective drive This warranty is void if The drive was operated stored in abnormal use or maintenance conditions The drive is repaired modified or altered unless such repair modification or alteration is expressly autho rized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or acci dent The drive was installed improperly The serial number of the drive is defaced or missing K The broken part is a replacement part such as a pick up tray etc The tamper seal on the drive casing is broken LaCie and
96. hat detailed information about the different RAID lev adequate space is available for backups els refer to Section 11 Raid and Storage Policies C Use the minimum amount of space For shared folders 200 MB The Disk Space Distribution page appears see Fig T E E E 5 7 6 2 B Add all available diskspace 697 66 GB Specified disk space E le 6 To accept how the disk space will be proportioned for shared folders and backups only 200 MB will be allocated for shared folders click Finish If you want to allocate more space for shared fold Fig 5 7 6 2 B ers select Allocate more space for shared folders and hi ify h h ither All t e speal ow muc pace to allocate either Advanced Dek Configuration available disk space or Specified disk space If you The system is now being configured This may take several minutes depending on the disk select Specified disk space enter the number of gi configuration and the number and size of disks installed Please wait until this process is complete This may take several minutes gabytes to allocate for shared folders the minimum is 1 GB Then click Finish E Resetting the storage 10 7 When the confirmation message appears click OK The screen displays the progress of the process see Fig 5 7 6 2 C and 5 7 6 2 D When this process is complete the Ethernet Disk RAID restarts Fig 5 7 6 2 C Advanced Disk Configuration Close the bro
97. hat enables you to discover all the storage systems on your subnet view their version and network information access the Manager and map drive letters to shared folders data disk or partition A hard disk or partition of a hard disk that is not used to run the computer operating system group A collection of one or more users that can be given access to a shared folder all at once jumbo frame A large packet size for transferring data between an Ethernet Disk RAID and computers in the network Manager The Web based user interface that enables you to configure the Ethernet Disk RAID NIC An acronym for network interface card NTP An acronym for Network Time Protocol a mechanism for synchronizing a computer s time with a standard time on a server RAID An acronym for redundant array of indepen dent disks Different levels of RAID provide different types of data protection and data duplication as well as enhance the performance of your disks Glossary page 131 remote boot The process of booting your computer from the Ethernet Disk RAID rather than from a local hard disk shared folder A folder on the Ethernet Disk RAID that can be accessed by authorized users subnet A portion of a local area network Computers in a subnet typically have IP addresses that are the same except for the last three digits For example computers with IP addresses of 192 168 0 101 192 168 0 102 and
98. he group is authorized to access However if you from the let column then cick Remove Selected User s To delete al ofthe users from the grou click Remove All Users Group name eroupi or shuts down the computer Groups members Available users User2 quest User3 To change the group membership Add all Users remove a user from a group the change does not take effect until that user disconnects from the shared folder 1 In the navigation bar click Users 2 In the left pane click Groups 3 In the Groups list select the group whose member ship you want to change Fig 5 4 4 2 4 Click Edit 5 Specify which users should belong to this group and then click OK See the table below TECHNICAL NOTE To select multiple con tiguous users hold down the Shift key and select The selected users move from one list to the other the first user then select the last user All users be On the Groups page when you select this group in tween the first and last selected user are selected the Groups list the adjacent Members list immedi To select multiple non contiguous users hold ately reflects the changes you just made down the Ctrl key as you select each user E Group Options To accomplish this Do this Add all users to the group Click Add All Users All users move from the Available users list to the Group members list Add selected users to the In the Available users list select the user
99. he storage system 8 3 Creating a Diagnostic File In some cases you might need assistance from Cus tomer Support to solve problems that you might have with Windows Backup Software When you contact the Customer Support team they might ask you to create a diagnostic file to help them better understand your environment and configuration settings You can create a diagnostic file using either the Windows Backup Software application or in the event of a system failure using the recovery CD To create a diagnostic file using the recovery CD the computer must have a floppy disk drive or a directly connected USB disk E 8 3 1 Using Windows Backup Software To create a diagnostic file using Windows Backup Software 1 Run Windows Backup Software 2 From the Action menu click Create Diagnostic File 3 Click Save to save the file using the default file name or type the desired file name in the File name text box and then click Save If desired you can save the file in a different location Once the file has been cre ated you can send it to Customer Support ORTANT INFO This diagnostic file does aclude the log files associated with the Intel Nieft Management Agent IMA You might be asked to send those files iscmlib log and iscmser vice log separately E 8 3 2 Using the Recovery CD To create a diagnostic file using the recovery CD 1 Insert the recovery CD into the computers CD ROM drive 2 After
100. hem here You can change these settings at any time You can also configure the Ethernet Disk RAID to act as a DHOP server In other words the system can assign IP addresses to other computers in your network simplifying the network configuration of each individ ual system In addition your Ethernet Disk RAID can act as an FTP server This allows all Windows or Mac OS X users to use a Web browser to access the public folder They can also access their personal folder that was cre ated automatically when their user name was added as described in section 5 4 1 Adding Users For more information refer to section 5 7 6 Reconfiguring the Disks NICAL NOTE Changing the IP address Jor subnet mask can have several effects a ie to the Manager will be temporarily dis rupted If you access the Manager using a Web browser and an IP address you will need to use the new IP address In addition if you added the Ethernet Disk RAID s IP address to a local hosts file or DNS server you must update the IP ad dress in those resources Users who accessed the shared folders using the previous IP address will be disconnected and must access them again using the new IP address as described in section_6 1 Accessing Shared Folders Managing Your Ethernet Disk RAID page 52 Advanced Network The network settings determine how this storage system interacts with your network and whether or not it also acts as a
101. ht need to click Scan to update the display E 4 5 2 Disconnecting USB Devices The USB page displays a list of all USB devices that are currently attached to the Ethernet Disk RAID USB disks are identified by the names usbdisk1 and usbdisk2 These names cannot be changed To unplug a USB device from the Ethernet Disk RAID you must first use the Manager to disconnect it To disconnect a USB device 1 In the navigation bar click Advanced 2 In the left pane click USB 3 In the list of USB devices select the device s that you want to disconnect 4 Click Disconnect 5 When the confirmation message appears click OK You can now unplug the USB device Configuring Your Ethernet Disk RAID LXX YYY Seesesesese l lt ab l Ak s a o S Goer Ga Nee 1e i l l Any USB disk must be formatted before you use it with the Ethernet Disk RAID and only the first partition of a FAT or FAT32 file system will be recognized Advanced USB To remove a USB device select the checkbox next to the device and click Disconnect before you unplug the device From your system To detect a newly attached USB device or to remove From this list a USB device that has been unplugged click Scan M Connections Select Type Manufacturer Shared Resource O Storage Cruzer Micro SanDisk Corporation usbdisk1 SHNICAL NOTE If you inadvertently
102. ications should be sent when a problem occurs and who should receive the notifications Se Upgrading the Firmware Upgrade your Ethernet Disk RAID firmware to the latest version g Disconnecting USB Devices If youre using op tional USB devices you must disconnect them using the Manager before you physically unplug them R te ko to shared folders and backups or change your disk configuration Viewing System Status Information See details about CPU and memory usage how long the Ether net Disk RAID has been running disk temperatures etc Logging Out of the Manager Log out of the Manager so that no one else can use your computer to make changes to the Ethernet Disk RAID Shutting Down the Ethernet Disk RAID Shut down using the Manager rather than pushing the power button manually LaCie Ethernet Disk RAID User Manual 5 1 Accessing the Manager To access the Manager using the Console 1 Start the Console and connect to the Ethernet Disk RAID see section 4 2 Starting the Console 2 Log in to the Manager see section_5 2 Logging In to the Manager NICAL NOTE You can use the system only if your computer is in the same subnet ne Ethernet Disk RAID if you added the Eth ernet Disk RAID s IP address and name to your local hosts file or if you manually registered the name with a DNS server in your network Managing Your Ethernet Disk RAID page
103. ice shipped with or for use with this Host Name page appears storage networking hardware device Such software the Software and such Storage networking hardware the Hardware Intel Corporation Intel is willing to grant you or in the case that you represent a corporation or other organization that corporation or organization collectively and interchangeably Licensee or You a limited non exclusive license to use the Software on the condition that You accept and agree to be bound by the terms of this License Agreement the Agreement IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT INTEL IS UNWVILLING TO GRANT YOU A LICENSE TO THE SOFTWARE AND YOU SHOULD DISCONTINUE THE INSTALLATION PROCESS BY INSTALLING CONFIGURING OR USING THE SOFTWARE YOU ACKNOWLEDGE THAT YOU HAVE READ UNDERSTAND AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT AS OF THE DATE ON WHICH YOU INSTALL CONFIGURE OR USE THE SOFTWARE SUCH DATE THE EFFECTIVE DATE IF YOU DO NOT LEGALLY REPRESENT ANY CORPORATION OR OTHER ORGANIZATION BY INSTALLING OR USING THE SOFTWARE YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT 1 TERM AND TERMINATION This Agreement will become effective as of the Effective Date and will continue until terminated as set forth herein the Term Intel may terminate this Agreement immediately upon written notice to Licensee if Licensee in any manner breaches any term of this a I 1 accept the
104. ice complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 The devices may not cause harmful interference 2 The devices must accept any inter ference received including inter ference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pur suant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and can radiate radio frequency en ergy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not oc cur in a particular installation If this equipment does cause harmful inter ference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the in terference by one or more of the fol lowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an out let on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by LaCie could void the F
105. ied by its drive letter If you select an entire disk all the partitions on that disk are protected as a single entity This means that you can t later recover only one partition you have to recover the entire disk If you select just a partition you can subsequently recover just that partition In addition you can recover a data disk or partition using Windows Backup Software but you can recov er a system disk or partition only using the recovery CD or when booting remotely from a backup on the Ethernet Disk RAID Therefore if you have separate partitions for your system information and your data you might want to protect each one separately Protecting Local Disks page 83 Before you protect a disk it is recommended that you confirm that sufficient space is available on the Eth ernet Disk RAID At least an additional 20 of the disk size is required for changed data For example if the disk that you want to protect is 15 GB at least 18 GB of space must be available on the Ethernet Disk RAID The Home page in the Manager described in section 3 5 Navigating the Manager displays the amount of available space S Which disk would you like to protect Available disks Disk 0 All Volumes Disk 0 Partition 1 C 5 cmos Fig 7 2 A TECHNICAL NOTE Dynamic disks are not i supported LaCie Ethernet Disk RAID User Manual Protecting Local Disks Recommendations amp If your c
106. ielded type j j LaCie Ethernet Disk RAID il dios Doing so may cause interfer power cord is required in order ence which will adversely affect the Do not place heavy objects on top to meet FCC emission limits operation of the other products of the LaCie Ethernet Disk RAID and also to prevent interference or use excessive force on it to the nearby radio and televi sion reception It is essential that only the supplied power cord be used Teom INFO 1GB 1 000 000 000 bytes 1TB 1 000 000 000 000 bytes Once formatted the actual available storage capacity varies depending on operating environment typically 5 10 less In addition the amount of used backup capacity will be greater than the total size of all the disks listed on the Backups page because additional storage space is needed for the data that has changed between backups Actual capacity depends on RAID level see page 117 j ORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the jus eN nd under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard drive for instance and a second copy either on your internal hard drive another external hard drive or some other form of removable storage media LaCie offers a complete line of CD and DVD driv
107. ifferent partition than Windows the entire system disk must be protected rather than each individual partition If you protected each partition individually remove protection for those partitions as described in section 7 9 5 Re moving Protection and protect the entire disk as described in section 7 2 Protecting Your Disks You must wait until the initial backup of your sys tem disk or partition has completed before you enable remote boot LaCie Ethernet Disk RAID User Manual Protecting Local Disks page 95 E 7 8 1 Enabling Remote Boot To enable remote boot 1 In the Protected disk list on any page select your system disk or partition If you protected multiple system disks or partitions select the first system disk or partition on your computer typically Disk 0 2 From the Action menu click Enable Remote Boot The Enable Remote Boot dialog box appears see Fig 7 8 1 A This dialog box displays a list of all the NICs on your computer 3 From the list select the NIC that you want to use when remotely booting from the Ethernet Disk RAID 4 Click Enable A message appears advising you that your network connection will be temporarily inter rupted 5 Click Yes to allow the temporary network inter ruption Your network connection will be re stored immediately after this process is complete On the Enable Remote Boot dialog box the Details area shows the progress of the enabli
108. ill turn solid green vent damage to the system from power surges LaCie Ethernet Disk RAID User Manual Configuring Your Ethernet Disk RAID page 15 4 Configuring Your LaCie Ethernet Disk RAID Follow the steps below to configure your Ethernet Disk RAID Step 1 Installing the Ethernet Disk RAID Console Step 2 Starting the Console Step 3 Initializing the disks Step 4 Configuring with the First Use Wizard Step 10 Attaching USB Devices Page 16 Page 17 Page 18 Page 19 Page 22 LaCie Ethernet Disk RAID Configuring Your Ethernet Disk RAID User Manual page 16 4 1 Installing the Ethernet Disk RAID Console To install the console TECHNICAL NOTE To access the Ethernet 1 At a computer in the same subnet as your Ethernet _ Disk RAID the Console launches a Web browser Disk RAID insert the installation CD into a CD 3 e computer where you install the Console ROM drive must have Microsoft Internet Explorer 6 0 or Firefox 1 06 or newer installed as well In addi 2 Your default browser will open a LaCie Ethernet tion one of those browsers must be your default Disk RAID page Select Applications from the top browser If youre not sure how to configure the a default browser refer to the documentation for 3 Select the Storage System Console link to install your browser the software 4 Follow the Installation Wizard to complete installa tion of the Console LaCie Ethernet D
109. initiator You must have Internet access to do this After you have installed this initiator run the installation program again Lox J ca Fig 7 1 4 B LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 77 6 Click OK to go to the Microsoft website and then click OK to cancel the installation of Windows Backup Software On the Microsoft website click iSCSI Software Initiator v2 0 and follow the instructions in section 7 1 3 Installing the Microsoft iSCSI Initiator You must install the Microsoft iSCSI Initiator 2 0 before you can install Windows Backup Software When you have finished installing the iSCSI ini tiator re start the installation of Windows Backup Software 7 If Microsoft NET Framework 1 1 is already in stalled go to step 9 If this component is not cur Microsoft NET Framework 1 1 Setup xi Would you like to install Microsoft NET Framework 1 1 Package rently installed the prompt in Fig 7 1 4 C appears Click Yes to install this component You cannot install Windows Backup Software without first in stalling Microsoft NET Framework 1 1 When you click Yes the setup utility for Microsoft NET Framework 1 1 starts Fig 7 1 4 C 8 If you agree to the terms of the license agreement select agree and then click Install TECHNICAL NOTE The remaining time Re i might be reported as 0 and it might appear that It might take some time to copy and confi
110. ion Intel is willing to rete you or in the case that you represent a 12 Click Next to install the Windows Backup Software sacral lala ale dee long detent hol e r i M 3 on the condition that You accept and agree to be bound by the terms of this License in the displayed location Alternatively you can click Agreement the Agreement IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT INTEL IS Browse select or enter a different location click OK fa a E and then click Next do not accept the terms of the license agreement InstallShield cB Te cea Fig 7 1 4 E PORTANT INFO It is strongly recom ded that you install Windows Backup Soft ate on the partition that you boot from that is where Windows is installed typically C If you install it on a non system partition of your system disk you will not be able to recover that partition using the Client Backup and Recovery application window In addition if you plan to remotely boot from a backup on the Ethernet Disk RAID you must protect the entire disk rather than just the system partition If you install Windows Backup Software on a different disk than your system disk you will not be able to remotely boot LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 79 13 To complete the installation and restart your com Client Backup and Recovery Setup puter click Finish InstallShield Wizard Complete If you do not want to restart
111. is share as shown is the above listing 4 Repeat steps 1 through 3 for each shared folder that you want to access 5 Unmount the share directory smbumount my_directory LaCie Ethernet Disk RAID User Manual E 6 1 3 Mac Users The procedure for accessing a shared folder on a Mac varies depending on whether the Mac is running OS X or an older operating system Macs running OS X can access the same shared CIFS folders as Windows users Macs running older operating systems can access the same shared NFS folders as Linux users 6 1 3 1 Mac OS X To access a shared folder on a Mac running OS X 1 From the Go menu click Connect to Server 2 In the Address text box enter the following and click Connect smb storage_system where storage_system is either the name or IP ad dress of the Ethernet Disk RAID 3 Inthe Selecta share list select the name of the shared folder that you want to access and then click OK 4 Enter the user name and password for accessing this shared folder and then click OK If the guest user has access to this shared folder you can use guest as both the user name and password An icon with the name of the shared folder is created on the desktop 5 Repeat steps 1 through 4 for each shared folder that you want to access 6 To access the shared folder double click the icon on the desktop Working with Shared Folders page 69 nic NOTE You can use the system fnam
112. isk RAID User Manual Configuring Your Ethernet Disk RAID page 1 7 4 2 Starting the Console Once you have installed the Console as described in section 4 1 Installing the Console use the following procedure to start it 1 Click Start Programs gt Storage System Con E Storage System Console Fie Tools Help f c Discover Storage Systems Log On Storage System Manager Map Drive Letter sole As soon as you start the Console it automatically scans the network for storage devices This might z TE 5 5 Storage Neighborhood SSS MTSE i Mi take a few minutes As soon as the scan is complete rag veon beC TONEN2A the left panel displays a tree view of all the storage TETN devices it found 192 168 0 101 Each Ethernet Disk RAID has two ports for con 255 255 255 0 necting to the network If your Ethernet Disk RAID uses both ports two items appear in the tree in the left pane each using the same name You can identify 1 storage server the IP address used by each port by clicking each item in the tree and observing the IP address area in the right pane 2 In the left panel select the name of the Ethernet f TECHNICAL NOTE If you connect an Eth Disk RAID that you want to access for example 4 rnet Disk RAID to the network after the Con Storage and then click Log On Storage System Manager If your Ethernet Disk RAID uses both available ports to connect to the network you can
113. ition Please 2 z In the left pane click Di sks wait until the disk LED is green before you click Scan Data protection RAID 5 three disks minimum als An amount of disk space equal to one disk is used for data protection and the 3 In the Administrator password text box enter your rest is used for data storage The data is distributed in such a way that it can be recovered if any one disk Fails password for logging in to the Manager Data protection failover RAID 5 spare four disks minimum y 7 Three of the disks provide RAID 5 data protection and the forth automatically 4 Click Reconfigure Disks joins the RAID if one of the other three disks Fails r P Data duplication RAID 10 four disks minimum 5 When the confirmation message appears click O K Half of the disk space is used for data storage and the other half is used for a duplicate mirror of that data If one disk Fails you have a backup copy 7 P Better performance no data protection RAID 0 two disks The Disk Configuration page appears see Fig minimum All the disk space is used for data storage 5 7 6 2 A The options that appear on this page vary 7 Expandable no data protection Linear one disk minimum depending on the number of hard disks that are cur All the disk space is used For data storage and you can add more disks later without affecting your existing data rently installed in the system If you want to add or remove h
114. its data available This diagram repre sents a RAID 10 array Data is striped on two disks and those disks are mirrored by the other two LaCie Ethernet Disk RAID Contacting Customer Support User Manual page 128 11 Contacting Customer Support E Before You Contact Technical Support Read the User Manual and review the Troubleshoot sure that you are in front of your computer and that you ing section have the following information on hand a 1 Try to isolate the problem If possible make the drive the only external device on the CPU and make sure that all of the cables are correctly and firmly at tached t ko Your LaCie drive s serial number 2e ko Operating system and version O kS Computer brand and model Amount of memory installed ko 9 ee Names of any other devices installed on your DO If you have asked yourself all of the pertinent ques tions in the troubleshooting checklist and you still can t computer including CD DVD burners get your LaCie drive to work properly contact us via the contacts in chapter 12 1 Bef ore contacting us make E Information to Include in Email Correspondence Information Where to Find Information 1 LaCie Ethernet Disk RAID serial number Located on a sticker at the back of drive or on the original packaging 2 Macintosh PC model Mac users Click on the Apple icon in the menu bar and select About this Mac 3 Operating s
115. its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result RAID and Storage Policies page 130 LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interrup tions Any loss corruption or destruction of data while us ing a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Techni cal Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely pack aged in their original box and shipped with postage pre paid MPORTANT INFO Register online for free nical support www lacie com register LaCie Ethernet Disk RAID User Manual Glossary backup view A backup that has been assigned a drive letter and can be opened and explored using My Com puter or Windows Explorer Console The Windows based application t
116. k Start gt Run and type cmd At the command prompt type the following ping IP_address where IP_address is the IP address of the Ethernet Disk RAID Ifyou do not see Reply from the problem is with your network Check the access rights for the user as described in section 5 5 2 Changing User Access to Shared Folders The user must have read write rights to be able to create files in the shared folder Make sure that Enable DHCP server is selected on the Network page as described in section 5 7 5 Network and that the starting and ending IP addresses are valid The first three digit groups of both the starting IP address and ending IP address must be the same If the network configuration is correct and it still doesn t work the DHCP service might not be working properly Restart the Ethernet Disk RAID LaCie Ethernet Disk RAID Troubleshooting User Manual page 115 E Problem E Solution The users cannot Make sure that Enable FTP server is selected on the Network page as described in section 5 7 5 access the Ethernet Network and that the users are using the correct address for accessing the Ethernet Disk RAID Disk RAID using as described in section 5 7 6 Reconfiguring the Disks ETE If the network configuration is correct and the users are using the proper address and it still doesn t work the FTP service might not be working properly Restart the Ethernet Disk RAID A package size error Ifyou download
117. ld in computer in the Users list This description can be up clude all computers in the subnet whose name be to 15 characters long The IP address or computer name gins with client company com would include all is the IP address or the actual computer name in the computers in the domain company com However computer s system configuration these wildcards cannot be used with IP addresses 5 Repeat steps 2 through 4 until you have added all the users that you want to add at this time You can always add more users later If youd like to put Windows and Mac OS X us ers into groups refer to section_5 4 4 Working with Groups LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 30 E 5 4 2 Modifying Users For Windows and Mac OS X users you can change the password used to access the shared folders but not f i NICAL NOTE To change the user name uter description you must remove the ex the user name This change will not affect current con P d di y ton 43 R isting user as described in section emoving nections but will take effect the next time the person U ng 4 ics aide arian sers and then add a new user wi e desire tries to connect to a shared folder i name or description as described in section 5 4 1 For Linux and other Mac users you can change the Adding Users IP address or computer name but not the computer de scription Changing this informatio
118. lect the file from the displayed list 4 In the Administrator password text box enter the password that you use for logging in to the Man ager 5 Click Upgrade 6 When the confirmation message appears click OK Managing Your Ethernet Disk RAID page 48 Advanced Firmware You must enter the administrator password to upgrade the firmware Current version fs be 1 0 20060110 Firmware file Browse Administrator password Fig 5 7 2 CAUTION When you upgrade the firm ware the Ethernet Disk RAID restarts and ac cess to the Manager is temporarily interrupted In addition users will not be able to access the shared folders while the system restarts If us ers have shared files open data might be lost Be sure to have all users save their changes and close any open files before you upgrade the firmware Restarting the Ethernet Disk RAID when a back up is occurring will not have any adverse effect the backup will resume automatically when the Ethernet Disk RAID resumes operation How ever restarting when a disk is being recovered can potentially corrupt the user s operating system and the user will have to recover the system disk using the recovery CD or if the system disk was not protected re install the operating system Be sure to upgrade the firmware only when recovery is not occurring LaCie Ethernet Disk RAID User Manual Managing Your Ethernet Disk RAID page
119. license agreement Fig 4 4 B LaCie Ethernet Disk RAID User Manual 4 Click Next to accept the default name Storage or enter a name you prefer and then click Next The name can be up to 15 characters long and can include letters numbers and hyphens When you click Next the Date Time page appears Fig 4 4 C Specify the current date time and time zone and then click Next The time should be expressed in 24 hour format For example 2 00 P M would be entered as 14 00 00 When you click Next the Net work Settings page appears Fig 4 4 D By default if your network has a DHCP server the Ethernet Disk RAID obtains its IP address from that server If your network does not have a DHCP server the default IP address and subnet mask are used The default IP address is 192 168 0 101 and the default subnet mask is 255 255 255 0 To accept the default settings click Next Otherwise specify the desired settings and then click Next When you click Next the Disk Configuration page appears see Fig 4 4 E The options that appear on this page vary depending on the number of hard disks that are currently installed in the system If you want to add or remove hard disks do so one at a time and click Scan after each action To accept the default disk configuration RAID 5 click Next RAID 5 provides the highest level of data protec tion while RAID 5 Spare provides the same pro t
120. ly The schedule change takes effect immediately and the date and time of the next scheduled backup ap pears in the Next backup area LaCie Ethernet Disk RAID User Manual 7 6 Receiving Event Notifications When you install Windows Backup Software the Client Backup and Recovery Event Viewer is also in stalled This program starts automatically whenever you start your computer and the Agent icon appears in your system tray When the Agent is running a pop up message ap pears whenever a backup related problem occurs for example if a scheduled backup did not occur because the Ethernet Disk RAID was not running You can close the Agent at any time However if you do this notifications will no longer appear automati cally If you subsequently want to start the Agent again you can do so using Windows Backup Software Protecting Local Disks page 92 To close the Agent In the system tray right click the Agent icon 8 and click Exit Client Backup and Recovery Agent To restart the Agent after you have closed it From the View menu click Agent The Agent icon reappears in the system tray LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 93 7 7 Changing the Recovery Password TECH NICAL NOTE The same password is When you protect a disk you specify what password l X used for all disks backed up to the same Ethernet to use for recovering the disk using the recovery CD or Di
121. m the pop up menu The shared folder no longer appears in My Com puter or Windows Explorer 6 3 1 2 Using the Console 1 Close any files that you currently have open in the shared folder 2 Start the Console as described in section 3 2 2 Starting the Console 3 In the left pane double click the name of the Ether net Disk RAID that contains the shared folder from which you want to disconnect If your Ethernet Disk RAID uses both available ports to connect to the network you can double click either name The name expands to display all the available shared folders 4 In the left pane select the name of the shared folder from which you want to disconnect and then click Unmap Drive Letter The shared folder no longer appears in My Com puter or Windows Explorer LaCie Ethernet Disk RAID Working with Shared Folders User Manual page 72 E 6 3 2 Linux Users Unmount the desired shared folder by entering the fol lowing command umount my_directory where my_directory is the name of the local directory For example if you mounted the shared folder using the following command mount 192 168 0 101 nas NASDisk 00002 public my_directory you would unmount it using the follow ing command umount my_directory If you included an absolute path when mounting the shared folder such as mnt my_directory use the same path when unmounting it E 6 3 3 Mac OS X Users 1 On the desktop select
122. n Connect using a different user name Sign up for onli orage or col tt network server Back Finish Fig 6 1 1 1 TECHNICAL NOTE If you connect a Ether net Disk RAID to the network after the Console has already scanned it or if you change the IP ad dress of the Ethernet Disk RAID you must click Discover Storage Systems to scan the network again and update the tree in the left pane TECHNICAL NOTE If the user name and password for accessing the shared folder are the same as your Windows user name and pass word you are not prompted to provide a user name and password to access the shared folder In addition once you provide your user name and password for accessing one shared folder you are not prompted to provide it again when you ac cess other shared folders to which you have access rights LaCie Ethernet Disk RAID Working with Shared Folders User Manual page 65 6 1 1 2 Using the Console To access a shared folder using the Console G2 Storage System Console File Tools Help 1 Install the Console as described in section 3 2 1 In ry amp A stalling the Console ae Discover Storage Systems log Un Storage System Manager Map Drive Letter 2 Click Start Programs gt Storage System Con Storage Neighborhood eaaa sem formation sole The Console application window appears see eco Fig 6 1 1 2 A MAC address IP address As soon as you start the Console it automatically
123. n immediately dis connects that computer from the shared folders To modify a user 1 In the navigation bar click Users 2 Select the radio button next to the user that you want to modify 3 Click Edit The page that appears next varies depending on the type of user you selected E Windows Mac OS X User CIFS Users Users amp Computers Use this screen to add a Microsoft Windows or Mac OS X user Enter the name and the password for the user The user must enter this name and password to access any shared folders User name Password Confirm password 4 Make the desired change and click OK E Windows Mac OS X Users CIFS E Linux Other Mac User NFS Users Users amp Computers Use this screen to add a Linux or Mac OS user The Computer Description can be the name of the user who typically accesses the computer or any other description to identify the computer The IP address or the computer name identifies the Host system Enter the IP address or computer name for the user that you are adding IP address or computer name Computer description Enter the password for accessing the shared folders NICAL NOTE If the user name and pass You must enter the password a second time to confirm ord specified here are the same as the person s it Windows user name and password the person will not be prompted to provide a user name and pass word when accessing the shared
124. n incomplete state In that case be sure to select one of the other listed backup dates rather than Latest Backup In addition if nothing appears in this column be sides Latest Backup do not recover this disk or partition In this situation Latest Backup repre sents only the empty storage space allocated for the backup and contains no data to recover CAUTION This action is not reversible If you select this option you will not be able to subsequently recover from another later backup In addition you can select this option only if you selected an older backup from the list you cannot select this option if you selected lt Latest Back up gt LaCie Ethernet Disk RAID User Manual 13 If youre simply overwriting corrupted data on the same disk that you protected previously select this option Only the data that differs between the backup and the local disk will be copied to the local disk This can minimize the impact to the network although the scanning process takes some additional time If youre recovering the backup to a brand new disk clear this option All the data from the backup will be copied to the new disk without any scanning there will be nothing to scan on the new disk 14 Select the local disk where you want to recover the data and select Next 15 If you selected a disk in step 10 go to step 18 If you selected a partition in step 10 select Restore to a partition to recover to an existin
125. nce you log in to the Manager the Home page ap pears The top of the Home page and every page in the Manager displays a navigation bar Fig 5 3 that lets you access all the features of the Ethernet Disk RAID Shared Folders Advanced Contact Us Backups Users E Menu Bar Access Home Displays information about your Ethernet Disk RAID including how the storage space is being used and which users are connected For more information refer to sec tion 5 3 1 Storage Status Tab and section 5 3 2 Con nection Status Tab Shared Folders Displays a list of all currently configured shared folders and lets you add shared folders change which users can access them and remove them For more information refer to section 5 5 1 Creating Shared Folders and sec tion 5 5 Managing Shared Folders Advanced Provides access to advanced Ethernet Disk RAID configuration options such as setting up e mail alerts upgrading the firmware removing USB devices chang ing the system network or disk configuration settings viewing information about system events and shutting down the system remotely For more information refer to section 5 7 Advanced Management Log Out Logs you out of the Manager Fig 5 3 Users Displays a list of all currently configured users and lets you add modify and remove users For Windows and Mac OS X users this area also lets you add modify and remove groups For more inform
126. nd associ ated log file data The Microsoft NET Framework 1 1 is also re Microsoft iSCSI Initiator 2 x quired and installed automatically if it is not al ready installed The NET Framework requires approximately 40 MB of additional free hard disk space LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 75 E 7 1 2 Additional Requirements In addition to the system requirements the follow NPORTANT INFO Previous releases allowed se of underscores _ in the computer name You must be logged on as an administrator to install gt fe computer name included this character and Windows Backup Software and run it for the first ing criteria must be met you protected a disk you must remove protection time However after you have run the application from all disks as described in section 7 9 5 Re once as an administrator you can subsequently run it moving Protection delete the client as described when logged on as a user in section 5 6 4 Deleting a Client and protect If your computer name includes any characters other the disks again as described in section 7 2 Pro than letters A Z or a z numbers 0 9 hyphens colons or periods you must change the com A tecting Your Disks In addition when you protect your disks again you must remove the Ethernet puter name before you use Windows Backup Soft Disk RAID from the list of backup locations and
127. ng process If any problems are encountered for example if the selected disk or partition was not your system disk that portion of the process is marked as Failed You can click the plus sign next to the process de scription to expand it and display an error message that explains exactly what happened 2 Enable Remote Boot Ea M Network Interface To enable remote boot you need to select one network interface in the following list 00 0B DB CC B9 98 Broadcom 440x 10 100 Integrated Controller Enable Close Fig 7 8 1 A Enable Remote Boot d 1 Enabling remote boot will temporarily interrupt your network connection Do you want to continue Le Fig 7 8 1 8 LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 96 6 When a message appears advising you that drivers will be installed click OK 7 When the drivers are installed one or more mes j a f NICAL NOTE If remote boot was suc sages might appear advising you that these driv Vv ly enabled but for some reason the new ers are not signed This has no adverse effect on N j ackup was not created as indicated in the Details your system Click Continue Anyway or Yes on P area you must perform a manual backup as de each message to proceed with the installation y P p scribed in section 7 3 Manually Backing Up Your Disk You can remotely boot only from backups
128. ng to this group and FECHNICAL NOTE To select multiple con then click OK See the table below AN i ous users hold down the Shift key and select kin a the first user then select the last user All users be tween the first and last selected user are selected To select multiple non contiguous users hold down the Ctrl key as you select each user To accomplish this Do this Add all users to the group Click Add All Users All users move from the Available users list to the Group members list Add selected users to the In the Available users list select the user s that you want to add and then click Add group Selected User s Remove all users from the Click Remove All Users All users move from the Group members list to the Avail group able users list Remove selected users from In the Group members list select the user s that you want to remove from the the group group and then click Remove Selected User s LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 34 5 4 4 2 Changing the Group Membership You can change which users are members of each Users Groups group at any time When you add auser toa group t that Grouping users provides a way to assign many users to shared folders at the same time Only user immediately has access to all the shared folders a lack a To add users to the group select the users in the right column then click Add Selected User s To that t
129. o groups to easily assign several users to a shared folder To assign users to a group first add the users then dick Groups at the left side of the screen 3 Select the type of user you want to add and then aes click Next Type o Windows Mac OS X user CIFS The operating system used by the user determines which option you should choose Windows Mac OS X user CIFS or Linux Other Mac user NFS a NICAL NOTE Linux users and Mac us ers who are not using OS X access shared fold essing the Network File System NFS In this Fig 5 4 1 A environment access to shared folders is given to entire computers not to individual users of those Users Users amp Computers computers However in Windows and Mac OS X What type of user do you want to add environments each computer user can have indi X C Wind Mac OS X CIFS vidual access to a shared folder E Linux Other Mac user NF5 Fig 5 4 1 B The page that appears next varies depending on the user type you selected E Windows Mac OS X User CIFS E Linux Other Mac User NFS Users Users amp Computers Users Users amp Computers Use this screen to add a Microsoft Windows or Mac OS X user Use this screen to add a Linux or Mac OS user Enter the name and the password for the user The user must enter this name and password to The Computer Description can be the name of the user who typically accesses the computer or any access any
130. oftware is not installed on that disk or partition the disk or partition is not currently being backed up and a more recent backup view is not open If you recover a partition and other partitions of that same disk are also protected protection for those other partitions temporarily stops until the selected partition is recovered Once the recovery of any data disk or partition is complete your computer restarts automatically To recover a data disk or partition 1 Click Restore 2 In the Protected disk list select the disk or partition that you want to recover 3 In the Backups list select the backup that you want to recover 4 Click Restore Disk 5 If you are restoring a partition and at least one other partition on the same disk is also protected a message appears advising you that protection will be stopped for that partition during the recovery process Click Yes to proceed 6 When the recovery confirmation message appears click Yes Protecting Local Disks page 100 CAUTION When you recover a data disk or partition you will lose any data that was written to the disk after the time of the selected backup as well as any backups that were performed af ter the backup youre recovering You might want to copy any newer files that you want to keep to another disk before you recover the disk In addition in rare cases for example if your data disk contains applications like antivirus programs
131. older with the same name as the person s user name Only that user can access that shared folder as described in section 6 1 Accessing Shared Folders You can create up to 32 shared folders Users who can access and write to these shared folders can create additional sub folders for organizing the files they store there To create a shared folder 1 In the navigation bar click Shared Folders The Shared Folders page appears see Fig 5 5 1 A 2 Click Add 0 Ve NOTE The Shared folders list v cludes usbdisk1 and usbdisk2 whether or not any USB disks have been connected to the Ether net Disk RAID Shared folders created as a result of adding Windows Mac OS X users do not ap pear in the Shared folders list Shared Folders The shared folders screens allow you to define which users and groups have access to each shared folder To create additional shared folders dick Add To add or remove either user or group access to a shared folder select the folder then dick Assign Access To delete a shared folder select the folder then dick Delete Fig 5 5 1 A LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 37 3 Specify which type of user will be accessing this shared folder and then click Next Shared Folders What type of users will be accessing this shared Folder 4 In the Shared folder name text box Fig 5 5 1 C Windows Mac OS
132. om the Ethernet Disk RAID As soon as one of those computers shuts down or otherwise loses its network con nection that IP address will be assigned to the next computer that tries to obtain its IP address from the Ethernet Disk RAID If you do not want to use the Ethernet Disk RAID as a DHCP server clear the Enable DHCP server check box If Get an IP address automatically is selected you cannot use the Ethernet Disk RAID as a DHCP server LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 55 E Network Settings Options To change this Do this The packet size for transferring Specify whether or not to transfer larger data packets between the data Ethernet Disk RAID and the computers in your network by selecting or clearing the Jumbo Frames check box If you clear this option the Ethernet Disk RAID will use 1514 byte packets If you select this option you can specify a larger packet size from 1514 to 9014 bytes TECHNICAL NOTE Using jumbo frames allows you to transfer data more quickly However you can select this option only if your network Ethernet switch and the network interface cards NICs on the com puters in your network support the specified packet size To determine whether you can use jumbo frames refer to the documentation for those components The FTP settings If you want to use the Ethernet Disk RAID as an FTP server select the Enable F TP server check box If you do not want to
133. omputer has only one disk with one parti tion select the disk If any partition such as an EISA partition precedes your system partition select the entire disk This en sures that you can remotely boot from and recover the disk If your disk has a system partition and a data parti tion select one of the partitions and complete the E What to do next In this case You never previously completed the Protect a Disk wizard You previously completed the Protect a Disk wizard and connected to an Ethernet Disk RAID You previously protected this disk and removed protec tion as described in section_7 9 5 Removing Protection 3 When the Add Storage System dialog box appears Fig 7 2 B Client Backup and Recovery automati cally scans your subnet for Ethernet Disk RAIDs Any Ethernet Disk RAIDs that are detected appear in the Discovered storage systems list It might take a few seconds to complete the scan You can cancel it at any time by clicking Cancel on the scanning message box From the Discovered storage systems list select the Ethernet Disk RAID where you want to back up the selected disk The name of the system automatically ap pearsinthe Storagesystemnameor Paddresstextbox If you plan to remotely boot from a backup on the Ethernet Disk RAID it is recommeded that you se lect the IP address of the first port If the DHCP server option is enabled on your Ethernet Disk RAID you can remotely boot only f
134. ons when a problem occurs The e mail address can be up to 128 characters long and must include the symbol for example MyName My Company com If you want e mail notifications to be sent to other individuals as well enter the appropriate e mail ad dresses in the Second e mail address and Third e mail address text boxes Click Apply 10 When the confirmation message appears click OK 11 To confirm that the configuration is correct click Test E mail and click OK on the confirmation mes sage This sends a test message to the specified recipients If they do not receive the test message make sure that all the entries on this page are correct You might also have to modify the network settings such as the gateway to use For information about changing the network settings refer to section 5 7 5 Network page 4 7 LaCie Ethernet Disk RAID User Manual E 5 7 2 Firmware The Firmware page displays the current version of the firmware that is installed on your Ethernet Disk RAID It also allows you to upgrade it if newer firmware becomes available For additional security you must enter your admin istrator password in order to upgrade the firmware To upgrade the firmware 1 In the navigation bar click Advanced 2 In the left pane click Firmware 3 In the Firmware file text box enter the path and file name for the firmware package such as D fs20060921 pkg or click browse and se
135. ou can subse quently recover different data you cannot recover the original data LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 107 19 When the completion screen appears review the re sults and do one of the following E Recovery Options To accomplish this Do this Recover another disk or Select Recover Another Disk partition If you want to recover a different backup of the same computer from the same Ethernet Disk RAID select Yes to retain the current configuration settings and return to step 10 If you want to recover a different computer s backup or if you want to recover a backup from a different Ethernet Disk RAID select No to modify the current configuration settings and return to step 6 Restart the computer Select Restart Computer When the informational message appears select OK When prompted to confirm that you want to restart the computer select Yes You have 10 seconds to remove the recovery CD from the CD ROM drive 20 When the computer restarts use the appropriate procedure for your system to configure the computer to boot from the local hard disk once more If you changed the recovery password on the Eth ernet Disk RAID reset it in the Microsoft iSCSI Initiator as described in section 8 4 Resetting the Recovery Password in the Microsoft iSCSI Initia tor Start Windows Backup Software and remove pro tection from the recovered disk or partition as de sc
136. ow are blank 4 If remote boot was enabled it is disabled When prompted click OK to restart your computer LaCie Ethernet Disk RAID Troubleshooting User Manual page 113 8 Troubleshooting This section provides general information about common problems that you might have with your Ethernet Disk RAID and Windows Backup Software and steps you can take to resolve them 8 1 Troubleshooting the Ethernet Disk RAID E Problem E Solution I can t access the This can occur if you attached the network cable after powering on the Ethernet Disk RAID Manager Shut down the Ethernet Disk RAID make sure the network cable is attached and power it on again If you re using the Console make sure the computer where the Console is installed is in the same subnet as the Ethernet Disk RAID If youre using a Web browser make sure the name or IP ad dress of the Ethernet Disk RAID is correct You can use the system name only if your computer is in the same subnet as the Ethernet Disk RAID if you added the Ethernet Disk RAID s IP ad dress and name to your local hosts file or if you manually registered the name with a DNS server in your network In addition if you configured the Ethernet Disk RAID to use a specific IP address you might need to specify the IP address of the gateway in your network before you can successfully access the Manager using a Web browser First access the Manager using the Console as described in section 3 5 Log
137. ower supply cable LaCie Ethernet Disk RAID Utilities CD ROM includes Windows Backup Software User Manual and Quick Install Guide E LaCie Ethernet Disk RAID Restore CD LaCie Ethernet Disk RAID Quick Install Guide printed version D gt Z gt LaCie Ethernet Disk RAID Ethernet Disk RAID Ethernet Disk RAID a LaCie Ethernet Disk RAID About Your LaCie Ethernet Disk RAID User Manual page 9 2 2 Minimum System Requirements E Component E Requirement Web Browser Microsoft Internet Explorer 6 0 or above Firefox 1 06 or above Network Environment TCP IP networking environment Operating Systems for Folder Access Microsoft Windows Server 2003 Microsoft Windows 2000 Professional Microsoft Windows XP Home or Professional Apple OS X Linux based distributions NICAL NOTE Macintosh and Linux can access the network storage device but ndows is necessary for setup and administra tion of the device LaCie Ethernet Disk RAID About Your LaCie Ethernet Disk RAID User Manual page 10 2 2 Views of the System E Front View O Network Connection 1 Activity LED Blink 6 Hard Disk Activity LEDs ing green indicates
138. page You cannot delete the contents of a USB disk using the Shared Folders page To delete its con tents you must give yourself read write access to that disk as described in section 5 5 2 Changing User Access to Shared Folders access the disk as described in section 6 1 Accessing Shared Fold ers and then delete the desired folders and files To remove the USB disk from the Ethernet Disk RAID use the Manager to disconnect it as de scribed in section 4 5 2 Disconnecting USB Devices Then physically unplug the USB disk from the Ethernet Disk RAID Even after you physically unplug the USB disk it remains in the Shared folders list LaCie Ethernet Disk RAID User Manual 5 6 Managing Backups Once the users have used Windows Backup Soft ware to back up their computer hard disks to the Eth ernet Disk RAID as described in section 7 Protecting Local Disks the Backups page displays a list of each computer that has done this the size of each protected disk the date and time of all available backups and the backup disk ID the number used to identify the backup on both the storage server and on the Status page in the Windows Backup Software software Tf a user ever has to recover a disk using the recovery CD or remotely boot from a backup on the Ethernet Disk RAID the user will be prompted for a password to do so The user had to provide this password when pro tecting the disk However if the user forge
139. pecified location you can send it to Technical Support Then select Finish and se lect Yes to restart your computer At this point you have 10 seconds to remove the recovery CD from your CD ROM drive and boot from your local disk once more Otherwise your computer will boot from the recovery CD again 4 When the hardware list appears take the desired ac tion E Recovery Options To accomplish this Do this Proceed with recovering data Select Next You can select Next only if at least one supported NIC is listed Load a new recovery driver Select Load Driver select the location from which you want to install the driver Load From System for the local hard disk Load From Floppy Disk for a floppy disk Load From CD for a CD or Load From USB Disk for a USB disk insert the disk if load ing from a floppy disk CD or USB disk and respond to the prompts See a complete list of the Select Diagnostic Mode When you are done viewing the list select Normal Mode detected hardware 5 Review the network settings for your NIC and select Next The recovery CD obtains the IP address to use from your DHCP server If the displayed settings are not the ones you want to use or if no IP address is dis played select the NIC in the list select Config spec ify the desired IP address subnet mask and default gateway and select OK If multiple NICs are listed Windows Backup Soft ware will use the last operational one that is th
140. ple if Computer1 has been infected by a virus and all of its backups are also in fected you might want to boot Computer1 from one To configure remote boot 1 In the navigation bar click Backups 2 In the Computer name list in the Remote boot group box select the name of the computer whose backup you want to remotely boot from 3 If youre remotely booting the computer from its own backup do not change the MAC address How ever if youre booting a different computer from the selected computer s backup enter the MAC address of the NIC of the computer that you want to remotely boot in the MAC address text box Remote boot must have been previously enabled on that computer 4 From the Backup for booting remotely list select the time and date of the backup that you want to remotely boot from To always boot from the most recent backup select Latest backup An asterisk identifies the backup that will be used for booting remotely 5 Click Apply Boot Info 6 When the confirmation message appears click OK If you changed the backup for booting remotely an asterisk now appears next to the selected backup Managing Your Ethernet Disk RAID page 43 of Computer2 s backups and recover that disk to Com puter1 To do this you must change the MAC address associated with Computer2 You can also specify which backup to remotely boot from By default you always boot from the latest back up You can boot
141. r leave these text boxes blank If the first port obtains its IP address from a DHCP server the DNS server IP address will be obtained from the DHCP server as well LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 54 E Network Settings Options To change this Do this The IP address es used by the Ethernet Disk In the Port 1 group box either select Get an IP address automatically RAID to obtain the IP address from your DHCP server or select Use this IP address and enter the IP address and subnet mask in the subsequent text boxes If your Ethernet Disk RAID has two Ethernet ports and you re using the second one do the same in the Port 2 group box This group box does not appear if your system supports only one Ethernet port The DHCP settings If you want to use the Ethernet Disk RAID as a DHCP server in the Port 1 group box select Use this IP address and enter the IP address and subnet mask in the subsequent text boxes Then select the Enable DHCP server check box enter the beginning IP address in the Start ing IP address text boxes and enter the last IP address in the Ending IP address text boxes For example if the Starting IP address is 192 168 0 103 and the End ing IP address is 192 168 0 107 the Ethernet Disk RAID will al locate the IP addresses 192 168 0 103 192 168 0 104 192 168 0 105 192 168 0 106 and 192 168 0 107 to the first five computers that try to obtain their IP addresses fr
142. r DNS paene server to use To configure these settings dick Network in the left pane Disks Send e mail notifications System Status E mail server System Log SMTP server name or IP address ocos lt a SMTP server authentication Username semane Password D Enter a user name and password for your e mail server only if this is required by your e mail server E mail sender Sender e mail address E mail recipients First e mail address Second e mail address Third e mail address RTANT INFO The e mail might not be immediately when the problem occurs but ill be sent within five minutes of the event In addition if the problem is fixed within that time frame for example if you replace the disk that failed the alert will not be sent LaCie Ethernet Disk RAID User Manual Managing Your Ethernet Disk RAID 9 tion no authentication will be performed If your e mail server cannot use the default sender e mail address root localhost or if you want the in dividuals who receive e mail notifications to be able to reply to the alert enter the address that you want to appear as the return address in the Sender e mail address text box For example you could enter your own e mail ad dress such as MyName MyCompany com Inthe First e mail address text box enter the e mail address of an individual who should receive e mail notificati
143. r Internet connection is temporarily down your license will be activated auto matically the next time you run Windows Backup Soft ware with a restored Internet connection LaCie Ethernet Disk RAID User Manual 7 2 Protecting Your Disks After you install Windows Backup Software and restart your computer the Protect a Disk wizard runs automatically Using this wizard you can specify which disk or partition you want to back up where the back ups should be stored when automatic backups if any should occur and what password you want to use for the recovery CD or booting remotely If you cancel this wizard you can start it again at any time using the fol lowing procedure To protect a disk 1 Click Protect a Disk The Protect a Disk wizard runs 2 In the Available disks list select the disk or partition that you want to protect See Fig 7 2 A Even if your computer has only one hard disk two items appear in this list The first item represents the entire hard disk and the second item represents the partition on that disk If there s only one partition on the disk the partition is the same as the entire disk If your hard disk is divided into multiple partitions this list displays one item for the entire hard disk and one item for each partition If your computer has multiple hard disks this list displays an item for each entire disk and an item for each partition on each disk Each partition is identif
144. rd page 4 Copyrights Copyright 2006 LaCie All rights reserved No part of this publi cation may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic me chanical photocopying recording or otherwise without the prior written consent of LaCie Trademarks Apple Mac and Macintosh are reg istered trademarks of Apple Computer Inc Microsoft Windows 98 Windows 98 SE Windows 2000 Windows Mil lennium Edition and Windows XP are registered trademarks of Microsoft Corporation Other trademarks men tioned in this manual are the property of their respective owners Changes The material in this document is for information only and subject to change without notice While reason able efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes LaCie Ethernet Disk RAID Storage System C Tested To Comply With FCC standards For Home or Office Use Canada Compliance Statement This Class A digital apparatus meets all requirements of the Cana dian Interference Causing Equipment Regulations FCC Statement This dev
145. ribed in sec tion 4 4 1 Changing Recovery Password and enter the new password 6 If any error messages appear click OK 7 Log in as you normally would The message Network CAUTION You can open and change files Boot Mode appears on the screen to confirm that while remotely booting and even create new files you are working from the Ethernet Disk RAID or folders However only the data that existed at the time and date of the selected backup will be recovered If you want to save any new data you must copy the files or folders to a different loca tion such as a network server 8 Start Windows Backup Software CAUTION While booting remotely do not try 9 When a warning message appears advising you that to use Windows Backup Software for any opera tion other than recovering the system disk the computer name has changed click OK LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 110 10 Click Restore Action View Help Protect a Disk The Protected disk list displays the disk or parti B mene tion that you are currently booting from See Fig 7 9 3 1 A Protected disk Backup location View Backup Close View Restore Disk Recovery Password 11 In the Backups list select the most recent backup You cannot recover any backup except the most recent one ing the same recovery password as the Ethernet Disk RAID This can occur if you changed the re cover
146. ribed in section 7 9 5 Removing Protection Protect the recovered disk once again as described in section 7 2 Protecting Your Disks re using the original backup LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 108 E 7 9 4 Recovering a System Disk Using While Booting Remotely If your computer meets the necessary prerequisites IMPORTANT INFO If you replaced the you can remotely boot it from a backup on your Ether origin il Hard dics the new dive must be at least net Disk RAID and recover your system disk or parti _ Farge as cheorieihal dick Inaddition thea tion You can recover only your most recent backup tem to which you are recovering the data must be ys identi he original system For example if the E Prerequistites a f pe original system had a particular type of network Before you recover a disk while booting remotely adapter the system to which you are recovering the following criteria must be met the data must have the exact same type of network adapter Otherwise the recovered files will not op The computer that youre remotely booting must t ly be in the same subnet as the Ethernet Disk RAID eee POPE Y Remote boot must be enabled for that computer as described in section 7 8 1 Enabling Remote Boot A C At least one backup must have been performed after remote boot was enabled The network must have a DHCP server or your Ethernet Di
147. rom the first port If this option is disabled and youre using a separate DHCP server you can remotely boot from either port page 84 wizard Then run the wizard again and protect the other partition This provides complete protection with maximum flexibility However if Windows Backup Software was installed on the data partition protect the entire disk rather than the individual partitions This ensures that you can remotely boot from that disk Go to this step 3 4 5 Add Storage System Select a storage system from the list of discovered storage system in your t or enter the name or IP address of the storage system that you want to use Discovered storage system Fig 7 2 B LaCie Ethernet Disk RAID User Manual 4 If no Ethernet Disk RAIDs are automatically dis covered or if you want to back up your disk to a dif ferent Ethernet Disk RAID enter the name or IP address of the desired Ethernet Disk RAID in the Storage system name or IP address text box Then click OK From the Backup locations list select the Ethernet Disk RAID to use for backups of this disk or parti tion The first backup location in the list is selected by default See Fig 7 2 C If you want to scan the network for new Ethernet Disk RAIDs or add a new one manually click Add and repeat step 3 If you want to remove a Ethernet Disk RAID that s not valid or that you no longer want to use select the Ethernet Disk RAI
148. ry CD but does support the PXE protocol you can boot your computer from a backup on the Ethernet Disk RAID and recover your system disk When you recover a disk it contains exactly the same data that it contained at the time the backup was performed you don t have to reinstall or reconfigure the operating system or applications LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 74 7 1 Getting Started E 7 1 1 System Requirements Each computer where Windows Backup Software is installed must have the following E Windows Users TECHNICAL NOTE A CD ROM drive is fnotrequired for installation if an image of the CD Microsoft Windows XP Home Edition or Pro fessional with or without Service Pack 1 or Ser vice Pack 2 Microsoft Windows Server 2003 Microsoft Windows 2000 Professional Server or Advanced Server with Service Pack 4 p a cessible via a network server IMPORTANT INFO For information about 7 Mowsloading and installing this item refer to the S Aa ehid nanoia ceard kaa section Installing the Microsoft iSCSI Ini tiator amp A CD ROM drive for installation and using the recovery CD APORTANT INFO Windows Backup Soft requires the Intelligent Management Agent gt 20 MB free hard disk space IMA which is installed automatically if it is not already installed NS ee IMA requires an additional 5 MB of free hard disk space for both the application a
149. s Refresh Fig 5 7 7 LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 61 E 5 7 8 System Log The System Log page displays a list of events that Advanced System Log have occurred on the Ethernet Disk RAID Reviewing This list displays major system events You can click Refresh to update it this list can help you identify and resolve any problems p System Log 2 Date Time Type Event that you might encounter Jan 24 16 39 12 USB device d7d 1600 100 detected Jan 24 16 12 47 Shared folder Budget now available to machine s User4 To view event information Jan 24 16 12 45 Shared folder Budget added i Jan 24 16 09 13 Group Group1 added Jan 24 15 50 20 Shared folder Photos added P F P Jan 24 15 34 45 Shared folder public now available to User3 1 In the navigation bar click Advanced PERE ER User User3 added Jan 24 15 34 15 Shared folder public now available to User2 Jan 24 15 34 13 User User2 added PIA In the left pane click System Log Jan 24 15 33 57 Shared folder public now available to User1 Jan 24 15 33 54 User User1 added 7 Jan 24 15 04 46 Administrator logged in The System Log page displays the date and time of Jan 24 15 03 59 Administrator logged aut 2 Jan 24 14 49 16 Network connection restored Port 1 100 Mbps Full Duplex the event the type of event I for Informational E Jan 24 14 49 12 Network connection lost Port 1 Jan 24 1447AN
150. s This page displays a list of all currently configured Windows and Mac OS X us ers as well as all Linux and other Mac computers Only the individuals or computers that appear on this page can access the shared folders or back up their local hard disks on the Ethernet Disk RAID You can add modify or remove users at any time E 5 4 1 Adding Users By default the Ethernet Disk RAID includes a user named guest that has a password of guest Windows and Mac OS X users can access all shared folders that guest is authorized to access However you might want to add other users as well For example if you want to restrict access to a shared folder that contains confiden tial information you would add at least one user and authorize that user to access that shared folder and not authorize the guest user to access it Adding a user for each individual or computer in your network provides flexibility and security enabling you to control exactly who can access what information In addition only Windows and Mac OS X users can use the guest user name If there are Linux users or Mac users who aren t using OS X in your network you must add users to allow those individuals to access any shared folders When you add a Windows or Mac OS X user a folder with the same name as that person s user name is automatically created on the Ethernet Disk RAID Only that person can access that folder and that per Managing Your Eth
151. s and just perform backups manually at a time of your choosing Once the maximum number of supported backups are saved on the Ethernet Disk RAID the oldest backup is automatically deleted each time a new backup is per formed To ensure that valuable storage space isn t used up by duplicate data when Windows Backup Software per forms each subsequent backup it copies only the data that has changed since the last time a backup was per formed This also minimized the impact on your net work Yet through unique technology on the Ethernet Disk RAID each backup is a complete point in time image You can view or recover the entire disk or parti tion exactly as it existed at a particular date and time Whenever you want to recover data from the Eth ernet Disk RAID you can do so quickly and easily If you need to recover just a few files or folders you can access the desired backup and copy what you need back Protecting Local Disks page 73 Local computer running Backup and Recovery Software local disk LaCie Ethernet Disk RAID copies of local disk to your local disk If you need to recover an entire data disk or partition that is a disk or partition that does not contain any of the files needed to run the operating sys tem you can do so using Windows Backup Software And if you need to recover your whole system disk you can do so using the recovery CD Alternately if your computer does not support the recove
152. s that adequate space is available for backups Use the minimum amount of space for shared folders 200 MB Allocate more space for shared folders Add all available disk space 697 66 GB Specified disk space ff GB System Setup Configuration The system is now being configured This may take several minutes depending on the disk configuration and the number and size of disks installed Please wait until this process is complete This may take several minutes LU Configuring the RAID 15 Fig 4 4 G RTANT INFO You can expand the t of disk space allocated for shared folders as long as free disk space is available but you cannot reduce it without re configuring your disks and losing all your data If you plan to back up computer disks to your Ethernet Disk RAID it is recommended that you use the minimum amount of space for shared folders back up all the computer disks that you plan to protect and then expand the space allocated for shared folders This ensures that adequate space is available for back ups LaCie Ethernet Disk RAID User Manual 4 5 USB Devices E 4 5 1 Attaching USB Devices If you purchased optional USB external storage de vices you can attach them to the USB ports on the back of the unit see in Fig 4 5 1 When you plug a USB device into the Ethernet Disk RAID the device is automatically detected and is added to the USB page You mig
153. s time insert or remove the disks one at a time and click Scan after each action ization page appears Fig 4 3 System Initialization To initialize your hard disks click Start TF you want to add or remove disks do so one at a time and click Scan after each action If you add disks please wait until the disk LED is green before you click Scan Serial Number 57325082345 57325082345 57325082345 57325082345 3NDOSTIT 3NDOSEDM 3NDOSS1R 3NDOSVIJH 238475 MB 238475 MB 238475 MB 238475 MB Fig 4 3 To initialize the hard disks 1 Click Start The firmware is uploaded to the hard disks When this process is complete the Ethernet Disk RAID will restart Close the browser window After the system has restarted you can perform initial configuration as described in section 4 4 Configuring the Ethernet Disk RAID NICAL NOTE The operating system 1 Ethernet Disk RAID software are installed on disk in your Ethernet Disk RAID to ensure that the failure or removal of any one disk will not cause the entire system to fail LaCie Ethernet Disk RAID Configuring Your Ethernet Disk RAID User Manual page 19 4 4 Configuring with the First Use Wizard Once your Ethernet Disk RAID has been initialized as described in section 4 3 Initializing the Ethernet Disk RAID follow these steps to run the System Setup wizard and perform the necessary initial configuration
154. shared folders other description to identify the computer The IP address or the computer name identifies the Host system Enter the IP address or computer name for the user that you are adding User name Password Computer description i Confirm password IP address or computer name LS oe oe LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 29 4 Enter the requested user information and click Done E Windows Mac OS X Users CIFS Enter the user name and password for accessing the J TECHNIC AL NOTE If the user name and shared folders You must enter the password a second Ahora that you specify here are the same as time to confirm it N persons Windows user name and password The user name can be up to 15 characters long and the person will not be prompted to provide a user can include letters and numbers name and password when accessing the shared folder E Linux Other Mac Users NFS Enter a computer description and the IP address or TECH NICAL NOTE You can create a single computer name of the person s computer user that actually represents multiple users In the The Computer description can be the name of the TPaddress or computer name text box you can use person who typically uses the computer or any other the wildcard characters and to indicate a range description that you want to provide to identify the of names For example client or client wou
155. sk RAID Ifyou backed up multiple disks to the when you remotely boot from a backup on the Ethernet same location and change the password for one Disk RAID You can change this password at any time as long as the Status of the backup is Normal This en the password is changed for all of them However if you backed up one disk to one Ethernet Disk sures that the change is also made on the Ethernet Disk RAID and a different disk toa different Ethernet RAID Disk RAID each disk can have a different recov ery password To change the recovery password Action View Help 1 Click Restore 3 rant 2 In the Protected disk list select a disk whose backup Protected dake resides on the Ethernet Disk RAID whose recov ery password you want to change See Fig 7 7 A a To double check your selection click Status The name of the Ethernet Disk RAID appears in the Backup location area Then click Restore to return to the Restore page View Backup Close View Restore Disk Recovery Password Restore Fig 7 7 A 3 Click Recovery Password The Reset Recover Pass 52 Reset Recovery Password word dialog box appears See Fig 7 7 B Badan booster 4 In the Recovery password text box enter the desired username password This password must be 12 16 characters Recovery password long Retype your password 5 In the Retype your password text box enter the i This password must be 12 16 characters long The same password a
156. sk RAID must be configured to act as a DHCP server as described in section 5 7 5 Net work Oo If you plan to remotely boot your computer from a different computer s backup you must enter the MAC address of your computer s network interface card NIC on the Ethernet Disk RAID For more information refer to section 4 4 2 Configuring Re mote Boot f Ifyou want to remotely boot from any backup other than the most recent one you must select the desired backup on the Ethernet Disk RAID For more infor mation refer to section 4 4 2 Configuring Remote Boot LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 109 E Recovering the Disk 1 Start your computer 2 Use the appropriate procedure for your system to configure it to boot from the NIC For example you might press F12 when the boot menu appears For more information refer to the documentation for your computer When the computer restarts allow it to boot from the NIC You might be prompted to press F1 to continue 3 When prompted press F8 You have a limited amount of time to do this 4 Using the arrow keys select Remote boot Win dows and then press Enter 5 When prompted enter the password that you specified when you protected the system disk or when you last changed the password for that disk Ifyou don t remember your password you can change it on the Ethernet Disk RAID as desc
157. space equal to one disk is used for data protection and the rest is used For data storage The data is distributed in such a way that it can be recovered if any one disk fails Data protection failover RAID 5 spare four disks minimum Three of the disks provide RAID 5 data protection and the Forth automatically joins the RAID if one of the other three disks fails Data duplication RAID 10 four disks minimum Half of the disk space is used for data storage and the other half is used For a duplicate mirror of that data IF one disk fails you have a backup copy C Better performance no data protection RAID 0 two disks minimum All the disk space is used for data storage C Expandable no data protection Linear one disk minimum All the disk space is used for data storage and you can add more disks later without affecting your existing data Fig 4 4 6 Nerd tisk data loss will occur LaCie Ethernet Disk RAID User Manual When you click Next the Disk Space Distribution page appears Fig 4 4 F 8 To accept how the disk space will be proportioned for shared folders and backups only 200 MB will be allocated for shared folders click Finish If you want to allocate more space for shared folders select Allocate more space for shared folders and then specify how much space to allocate either All available disk space or Specified disk space If you select Specified disk space enter the number of gi
158. t Current activity Waiting for next backup Progress Last backup 1 24 2006 11 55 AM Next backup 1 25 2006 11 48 AM Back Up Now Stop Current Activity LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 91 7 5 Changing the Backup Schedule When you protect a disk you specify when you want backups to occur However you can change this sched ule at any time as long as the Status page indicates that the Status is Normal If protection is stopped for ex ample if you recovered the disk or recovered a different partition on the same disk you cannot change the disk schedule until you resume protection by clicking Back Up Now To change the backup schedule 1 Click Schedule Action View Help 2 In the Protected disk list select the disk whose backup schedule you want to change Protected dsk z 3 Specify when you want backups to occur i _ For example if you want backups to occur every eae Pewee vests day select Daily from the Recurrence list If you Next backup 1 7 2006 5 15 PM want backups to occur once a week select the day of the week from the Recurrence list Then select the time If you don t want backups to occur automatically se i fosisPm 4 lect Not Scheduled from the Recurrence list The Apply Time list appears dimmed Backups will occur only when you start one manually as described in section 7 3 Manually Backing Up Your Disk 4 Click App
159. t exceeding 10 of the nominal transient over voltages according to over voltage category ID General Use Precautions Do not expose the LaCie Ether net Disk RAID to temperatures outside the range of 5 C to 35 C 41 F to 95 F or to operational humidity beyond 5 80 non con densing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie Ethernet Disk RAID or disfigure its casing Avoid placing your LaCie Ethernet Disk RAID near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie Ethernet Disk RAID in an environment that is too cold or humid may damage the unit e Always unplug the LaCie Ethernet Disk RAID from the electrical out let if there is a risk of lightning or if it will be unused for an extended LaCie Ethernet Disk RAID Forward User Manual page 6 period of time Otherwise there is Do not place the LaCie Ethernet Never use excessive force on your an increased risk of electrical shock Disk RAID near sources of mag LaCie Ethernet Disk RAID If you short circuiting or fire netic interference such as computer detect a problem see the Trouble displays televisions or speakers shooting section in this manual Do not use the LaCie Ethernet Disk RAID near other electrical appliances such as televisions or ra Magnetic interference can affect the operation and stability of your CAUTION A sh
160. tem disk using the recovery CD and then boot from the local disk you will not be able to connect to the storage system Likewise when you boot remotely you will not be able to recover your disks at all This problem can also occur if you change the recov ery password between backups using Windows Backup Software and then remotely boot from one of the earlier backups In this case as well the recovery password in the Microsoft iSCSI Initiator will not match the recov ery password on the storage system To address this issue you must reconfigure the Mi crosoft iSCSI Initiator to use the password that you specified on the storage system If youre using the re covery CD you must do this after you recover your sys tem disk If you re booting remotely you must do this while in Network Boot Mode before you recover your system disk and again after you recover your disk and boot locally To reset the recovery password in the Microsoft iSCSI Initiator 1 Click Start gt Programs gt Microsoft iSCSI Initiator gt Micro soft iSCSI Initiator 2 Click the Targets tab 3 If more than one target appears in the Targets list select the one that contains the name of the storage system The Status should be Disconnected 4 Click Log On 5 Click Advanced 6 Select the CHAP logon information check box 7 In the User name text box type your computer name in all capital letters 8 In the Target secret text box
161. that you want to assign to the shared folder 4 In the Folder text box enter the following storage_system shared_folder where storage_system is the name or IP address of the Ethernet Disk RAID and shared_folder is the name of the shared folder For example if your Eth ernet Disk RAID s IP address is 192 168 0 101 and the shared folder name is Photos you would enter the following 192 168 0 101 Photos Alternatively you can click Browse and select the shared folder from the Microsoft Windows Net work 5 To automatically connect to this shared folder each time you log on to Windows select Reconnect at logon If you clear this option you must repeat this proce dure each time you want to access the shared folder 6 Click Finish 7 If prompted enter your user name and password for accessing this shared folder and then click OK If the guest user has access to this shared folder you can use guest as both the user name and password You can now access the shared folder from My Com puter or Windows Explorer Working with Shared Folders page 64 Map Network Drive S Windows can help you connect to a shared network Folder and assign a drive letter to the connection so that you can access the Folder using My Computer Specify the drive letter For the connection and the Folder that you want to connect to Drive fe Folder EA Browse Example server share Reconnect at logo
162. the CD has initialized press Alt F2 3 At the command line enter the following command and then press Enter xray 4 When prompted enter your e mail address and press Enter This ensures that your e mail address is saved as part of the diagnostic file in case Customer Sup port needs to contact you 5 When prompted insert a formatted floppy disk into the computer s floppy disk drive or attach a USB disk and press Enter 6 When the list of destination options appears en ter the appropriate number and press Enter When a message appears indicating that the file has been created you can send it to Customer Support 7 To return to the recovery CD menu press Alt F1 LaCie Ethernet Disk RAID User Manual Troubleshooting page 119 8 4 Resetting the Recovery Password in the Microsoft iSCSI Initiator The recovery password used by the recovery CD and for booting remotely is actually the Microsoft iSCSI Initiator CHAP secret When you protect a disk or change the recovery password using Windows Backup Software the Microsoft iSCSI Initiator is configured automatically If you forget this password you can reset it on the storage system However if you do this when your sys tem is down that is while youre booting from the re covery CD or booting remotely the recovery password in your Microsoft iSCSI Initiator will not match the recovery password on the storage system As a result when you recover your sys
163. til you do As soon as you restart the computer you must start Windows Backup Software and back up the recov ered disk or partition manually as described in sec tion 7 3 Manually Backing Up Your Disk to resume protection In addition if you recovered a partition and any other partitions on the same disk were pro tected you must manually back up those partitions as well LaCie Ethernet Disk RAID User Manual Protecting Local Disks page 102 E 7 9 3 Recovering a System Disk Using the Recovery CD When you use the recovery CD you boot your com puter from that CD rather than from your local hard disk The recovery CD has a menu style user interface When responding to the prompts use the arrow keys to highlight the desired item use the space bar to select or clear options an X appears in the brackets when the op tion is selected and press Enter to make your selection You can also tab between fields To recover a system disk or partition using the recovery CD 1 Using the appropriate procedure for your comput er configure it to boot from the CD ROM drive For more information refer to the documentation for your computer 2 Insert the recovery CD into the CD ROM drive A welcome screen appears while the CD initializes 3 If you have already verified that the recovery CD supports your local hardware or if you have received a new recovery driver from your vendor wait 25 sec onds for Normal
164. time that the Ethernet Disk RAID has been running the current fan speed the temperatures of the CPU and disks the IP address of the gateway which you can change as described in section 5 7 5 Network the IP address es of the DNS servers in your network the network settings of your ports several of which you can change as described in section 5 7 5 Network the MAC addresses of your ports and the speed at which data is being sent and received To update the information on this page click Refresh SHNICAL NOTE The fan speed changes nding on the temperature of the unit If the nperature of the CPU reaches or exceeds 85 C 185 F or if the temperature of any of the disks reaches or exceeds 55 C 131 F the Ethernet Disk RAID shuts down automatically Advanced System Status This list displays major system status You can click Refresh to update it System Status Busy Idle Uptime Uptime days hours minutes 3 5 52 Network Gateway 10 3 2 1 DNS Server 1 NJA DNS Server 2 N A PORT 1 00 90 0B 07 43 AF 10 3 2 99 255 255 255 0 Jumbo Frames 1528 Bytes Receiving Speed 0 06 KB s Sending Speed 0 00 KB s Memory 256940 KB 76516 KB 26652 KB 180424 KB Hardware Fan Speed 1767 RPM CPU Temp 40 C Disk 1 and 2 Temp 28 C Disk 3 and 4 Temp 24 C PORT 2 MAC 00 90 08 07 43 B0 IP 192 168 1 101 MASK 255 255 255 0 Jumbo Frames 1528 Bytes Receiving Speed 0 00 KB s Sending Speed 0 00 KB
165. tion that is the disk or partition used to run the operating system you can do so using the recovery CD This is particu larly useful if the hard disk has failed and has been re paired or replaced or if you want to duplicate an existing disk to another computer The entire disk or partition will be recovered to its exact state at the time of the selected backup However you won t be able to use your computer until all this process is complete For more in formation refer to section 7 9 3 Recovering a System Disk Using the Recovery CD Alternatively if your computer does not support the recovery CD but does support the PXE protocol you can boot your computer from a backup on the Ether net Disk RAID and then recover your system disk For more information refer to section 7 9 4 Recovering a System Disk While Booting Remotely CAUTION It is strongly recommended that you determine whether or not your computer supports the recovery CD before a system failure occurs To do this perform steps 1 through 3 in section_7 9 3 Recovering a System Disk Using the Recovery CD and use Diagnostic Mode to confirm that at least one network interface card is supported If your computer does not support the recovery CD you must enable remote boot as described in section 7 8 1 Enabling Remote Boot before a system failure occurs Once your system has failed you cannot enable remote boot If your computer does not s
166. ts it you can reset the password using the Manager For information E 5 6 1 Changing the Recovery Password 1 In the navigation bar click Backups 2 In the Computer name list in the Recovery pass words group box select the name of the computer whose recovery password you want to change 3 In the Recovery password text box type the pass word to use This password must be 12 16 characters long 4 Click Change Password 5 When the confirmation message appears click OK The user must provide this password when recov ering a disk from this Ethernet Disk RAID using the Recovery CD or when remotely booting from a backup on the Ethernet Disk RAID Managing Your Ethernet Disk RAID page 42 about recovering a disk using the recovery CD refer to section_7 9 3 Recovering a System Disk Using the Recovery CD For information about booting remotely refer to section 7 9 4 Recovering a System Disk While Booting Remotely For booting remotely you can also specify the MAC address to use if you want to remotely boot a computer using a different computer s backup and the backup to boot from In addition when a user removes protection for a disk the existing backups are not deleted The user can re use the allocated space for new backups or you can delete those backups manually using the Manager J Backups Windows users can protect th ir local hard disks by creating baduns on the storage system
167. up begins as soon as you click v and you can review its progress on the Status page in Client Backup and oe u Backup schedule Daily at 04 43 PM Recovery If you want to protect additional disks or Back up now Yes partitions repeat this procedure for each one tion you must restart Windows Backup Software to update this application Fig 7 2 G LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 89 7 3 Manually Backing Up Your Disk Once you protect a disk it is automatically backed up at regular intervals unless you chose Not Sched uled from the Recurrence list when you completed the schedule You can also back up a disk manually as long as a backup or recovery is not currently occurring For example if you re about to install a new application you might want to back up your disk right before you do that so that if any problems occur you can recover your disk to the state it was in immediately before you in stalled the application To manually back up a disk 1 Click Status Action View Help 2 In the Protected disk list select the disk that you 3 rao want to back up 3 Click Back Up Now The Current activity area displays information about what s happening Sie the percentage of the backup that has complet Backup location ed and the speed at which the data is being sent Backup disk ID 1 over the network The Progress bar graphically Status Normal indicates how
168. upport either the recovery CD or the PXE protocol gather your hardware information as described in step 2 in section 7 9 3 Recovering a System Disk Using the Recovery CD and send it to your ven dor You might be able to obtain an updated recovery CD or a new driver that will make your computer compatible with your existing recovery CD LaCie Ethernet Disk RAID User Manual Protecting Local Disks page 98 E 7 9 1 Recovering Files or Folders To recover selected folders files or sections of files from a backup 1 2 Click Restore In the Protected disks list select the disk that con tains the folders or files that you want to recover In the Backups list select the backup from the de sired date and time You can select only a backup for which No appears in the Backup View Open col umn Click View Backup When the confirmation message appears click OK After a few moments a window opens automatically displaying all the data associated with the selected backup You can now open the folders and files in the backup view to make sure they contain the informa tion you want and copy any of the data to your local disk View Backup Close View Restore Disk Recovery Password CAUTION You can open and change the files in the backup view and even create new folders or files there However as soon as you close the view as described in the next step all the ch
169. use it as an FTP server clear this option For information about accessing the Ethernet Disk RAID using FTP refer to section 5 2 Accessing Shared Folders Using FTP Se CUickAppiy JTECHNICAL NOTE Ifyou changed the IP ad 5 When the confirmation message appears click OK 7 dress of the Ethernet Disk RAID you must now actess the Manager using the new IP address LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 56 E 5 7 6 Reconfiguring the Disks The Disks page displays information about all the hard disks that are currently installed in your Ethernet Disk RAID This page includes the following details The disk configuration that is whether the disks use a linear or RAID configuration and the RAID level The overall status of the disks e Normal All the disks are working properly e Degraded One or more disks have failed but all the data is still available e Failed The Ethernet Disk RAID has stopped working properly gt The slot where each hard disk resides The model number serial number and size of each hard disk amp The current status of each disk TECHNICAL NOTE Whenever you add or Linear or RAID n The disk is working properly as part of the specified configuration New The disk has been added to the Ethernet Disk RAID but is not currently being used Spare The disk is acting as a spare disk for the RAID
170. with the server management console only up to use The word Preferred appears for the y backup that best matches the disk that yov re cur rently protecting Once you have selected the de sired backup click Next and go to the next step If you select Create a new backup and click Next you must select the desired backup location as de scribed in step 4 FNY expected i you might need to r k Cancel click Action gt Repair Connection and then try to protect the disk again Repairing the network connection refreshes the information about the backups that exist on the Ethernet Disk RAID _ CAUTION If you select any disk other than the preferred one all the data associated with the selected disk will be overwritten with the data as sociated with the disk that you re protecting and you will not be able to recover any previous back ups associated with the selected disk LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 87 Specify when you want backups to occur For example if you want backups to occur every day amp Wren dp vou ment backups te oat select Daily from the Recurrence list If you want back ups to occur once a week select the day of the week Disk to protect Disk DAI Volumes from the Recurrence list Then select the time Backup location Storage If you dont want backups to occur automatically select Not Scheduled from the Recurrence list The Beckue ech
171. wser window After the system has re The system is now being configured This may take several minutes depending on the disk configuration and the number and size of disks installed started you can access the Manager and re create Please wait until this process is complete This may take several minutes your users and shared folders as described in sec tion 5 4 1 Adding User S and section 5 5 D L Cr eatin The storage system is rebooting Please close the current browser window and reconnect when y system status LED is solid green and has stopped blinking Shared Folders Fig 5 7 6 2 D NICAL NOTE You can expand the amount of disk space allocated for shared folders later as long as free space is available but you cannot reduce it without reconfiguring your disks and losing all your data F you plan to back up computer disks to your Ethernet Disk RAID it is recommended that you use the mini mum amount of space for shared folders back up all the computer disks that you plan to protect and then expand the space allocated for shared folders This ensures that adequate space is available for backups LaCie Ethernet Disk RAID Managing Your Ethernet Disk RAID User Manual page 60 E 5 7 7 System Status When you click Advanced in the navigation bar and click System Status in the left pane you can view many of the operational parameters of your Ethernet Disk RAID including CPU usage memory usage the amount of
172. y password on the Ethernet Disk RAID be fore booting remotely or if you changed it between backups in Windows Backup Software and booted from an earlier backup To resolve this issue you must reset the password in the Microsoft iSCSI Initiator as described in section 8 4 Resetting the Recovery Password in the Microsoft iSCSI Initia tor Then restart Windows Backup Software LaCie Ethernet Disk RAID Protecting Local Disks User Manual page 111 12 Click Restore Disk The Restore dialog box ap Er x pears See Fig 6 9 3 1 B Select the target disk to restore your data to 13 Specify whether you are recovering to the original Restore to the original local disk disk or a new disk If you are recovering to a new disk select the desired disk from the list Then click Restore Restore to a new disk Fig 7 9 4 B 14 When the confirmation message appears click Yes The backup is recovered to your local disk and the progress bar displays the progress of this process You can cancel the recovery at any time by clicking y other tasks until this process is complete Stop on the progress dialog box 15 After the recovery is complete click OK to restart your computer 16 Use the appropriate procedure for your computer to configure it to boot from the local disk once more 17 If you changed the recovery password reset it in the Microsoft iSCSI Initiator after your computer re starts
173. ystem version Windows users 4 Processor speed Right click My Computer and select Properties gt General 5 Computer memory 6 The brands and models of other internal and external Mac users peripherals installed on my computer Click on the Apple icon in the finder bar and select About this Mac Select More Info The Apple System Profiler will launch and will list your internal and external peripherals Windows users Right click My Computer and select Properties gt Hardware LaCie Ethernet Disk RAID User Manual RAID and Storage Policies 11 1 LaCie Technical Support Contacts LaCie Asia Singapore and Hong Kong Contact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Fran ais LaCie Denmark Contact us at http www lacie com dk contact LaCie France Contact us at http www lacie com fr contact LaCie Italy Contact us at http www lacie com it contact LaCie Netherlands Contact us at http www lacie com nl contact LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Contact us at http www lacie com chfr contact Fran ais LaCie Ireland Contact us at http www lacie com ie contact LaCie International Contact us at http www lacie com intl contact LaCie Australia Contact us at http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact Englis

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