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magicolor 2430 DL User`s Guide - Printers

1. x 9 Q 2 L 2 Es a 57 Loading Media 5 Load the paper face up in the tray Bes Do not load above the 100 line Up to 500 sheets 80 g m 22 Ib of plain paper can be loaded into the tray at one time 6 Reattach the lid to Tray 2 58 Loading Media T Reinsert Tray 2 into the printer 59 Loading Media Duplexing Select paper with high opacity for duplex 2 sided printing Opacity refers to how effectively paper blocks out what is written on the opposite side of the page If the paper has low opacity high translucency then the printed data from one side of the page will show through to the other side Check your application for margin information For best results print a small quantity to make sure the opacity is acceptable Duplex 2 sided printing can be done manually or can be done automatically with the duplex option installed and selected Note Only plain paper 60 90 g m 16 24 Ib bond can be autoduplexed See Media Specifications on page 40 Duplexing envelopes labels transparencies or glossy is not supported How do autoduplex You should verify that the duplex option is physically installed on the printer to successfully duplex the job If the duplex option is not installed and duplex job is sent the control panel will display DUPLEX UNIT NOT ATTACHED Check your application to determine how to set your margins for duplex print
2. READY MENU SPECIAL PAGES PRINT CONFIG PAGE TOTAL FACE COUNT XXXXXX PRINT COLOR FACE COUNT TEST PAGES XXXXXX PRINT BW FACE COUNT MENU MAP XXXXXX MENU LANGUAGE SET CONTROLLER VER LANGUAGE ENGLISH XX XXX LANGUAGE SET ENGINE VER FRENCH XXXXXXXXXXXXXX LANGUAGE SET COLOR GERMAN CALIBRATION LANGUAGE SET REMOVE ITALIAN ALL TONER LANGUAGE SET ENERGY SAVER PORTUGUESE XXX LANGUAGE SET RESTORE SPANISH USER DEFAULT LANGUAGE SET CZECH LANGUAGE SET JAPANESE MENU ENGINE ENGINE REPLACE TONER ENGINE TONER EMPTY ENERGY SAVER XXXXXXXX AUTO CONTINUE XXX TRAY CHAINING XXX ENGINE SERVICE Displayed only on the model for the Americas if ENERGY SAVER in the ENGINE SERVICE ENERGY SAVER menu is set to ON Displays only if Tray 2 is installed Displayed only on the model for the Americas Configuration Menu Overview 23 MENU NETWORK DHCP xx BOOTP xx IP ADDRESS XXX XXX XXX XXX SUBNET MASK XXX XXX XXX XXX GATEWAY XXX XXX XXX XXX MAC ADDRESS 00206BXXXXXX HTTP xx SNMP xx FORCED MODES xx xx Xx MENU CONSUMABLE USAGE BLACK TONER xx REMA
3. 500 sheets Output tray 200 sheets A4 Letter Operating temperature Operating humidity 10 to 35 C 50 to 95 F 15 to 85 Technical Specifications 131 Power supply 110 to 127 V 50 to 60 Hz 220 to 240 V 50 to 60 Hz Power consumption 100 V 120 V 1100 W 220 to 240 V 1100 W Amperage 110 to 127 V 11 Aor less 220 to 240 V 7 Aor less Acoustic Noise Printing 53 dB or less Standby 35 dB or less External dimensions Height 341 mm 13 4 Width 430 mm 16 9 Depth 395 mm 15 6 Weights Printer approximately 19 9 kg 43 9 Ib exclud ing the dust cover Toner cartridge Standard in box cartridge 0 58 kg 1 28 Ib Y M C K Replacement cartridge with toner roller cover Standard capacity 0 63 kg 1 39 Ib Y M C High capacity 0 70 kg 1 54 Ib Y M C K Interface CPU USB 2 0 and USB 1 1 compliant 10Base T 100Base TX IEEE 802 3 Ethernet TAK pro800 130 MHz Standard memory 32 MB Consumable Life Expectancy Chart Item Average Life Expectancy in Simplex Pages Toner cartridge At 5 coverage Standard in box Cartridge 1 500 pages Y M C K Replacement Cartridge Standard capacity 1 500 pages Y M C High capacity 4 500 pages Y M C K 132 Technical Specifications Item Average Life Expectancy in Simplex Pages At 596 coverage using plain paper Monoc
4. Orientation Face up Driver Transparency Media Type Duplexing Not supported Use transparencies that are W Approved for laser printing Bes Always first test a small quantity of a particular type of transparency DO NOT use transparencies that Wi Have static electricity that will cause them to stick together Are specified for inkjet printers only Glossy Test all glossy to ensure acceptable performance and to ensure that the image does not shift Capacity Orientation Driver Media Type Duplexing Tray 1 Up to 50 glossy sheets depending on their thickness Tray 2 Not supported Face up Glossy Not supported DO NOT use glossy that is M Mixed with any other media in the trays as this will cause printer misfeed ing W Specified for inkjet printers only Media Types 47 What Is the Guaranteed Imageable Printable Area The printable area on all media sizes is a a up to 4 mm 0 157 from the edges of gt a the media Each media size has a specific image able area the maximum area on which Printable the printer can print clearly and without Area distortion This area is subject to both hardware a limits the physical media size and the margins required by the printer and a 4mm 0 157 software constraints the amount of memory available for the full page frame buffer The guaranteed imageable printable area for all media s
5. The image are printed toner cartridges are will not print correctly or not at all if the defective or empty cartridges are empty The wrong media is Check that the media type set in the being used driver matches the media loaded in the printer Printer The printer was in the When in the configuration menu struc returned to configuration menu ture select your choice within 2 min READY structure without a utes before the selection being made configura within two minutes tion menu was changed Solving Other Problems Symptom Cause Solution Not all pages The Cancel key was Make sure no one pressed the Cancel print pressed key while your job was printing The tray is empty Check that the tray is loaded with media in place and secure A document is printed Print the overlay file using a magicolor with an overlay file 2430 DL driver which has been cre ated by a non magi color 2430 DL driver Printer The power cord is not Turn off the printer confirm that the resets or correctly plugged into power cord is correctly plugged into the turns off fre the outlet outlet and then turn on the printer quently A system error Contact Technical Support with the occurred error information You are Media or settings are For autoduplexing make sure that you experienc not correct have a duplex option installed ing duplex Make sure that you are
6. or 512 MB DIMM Unbuf Memory Module fered NonECC DIMM Duplex Option Auto duplexing Tray 2 500 sheet tray included Dust Cover The dust cover is a standard printer feature in the Americas but an optional accessory in other areas Note Installing accessories always requires that the printer and accessories are turned off and unplugged during installation Bes For details on the available options refer to printer konicaminolta com Antistatic Protection Note Before opening and handling the dual in line memory module DIMM first touch a metal part of the printer to avoid an electrostatic charge building up When the DIMM is taken out of its conductive bag hold it by its edges to avoid touching the electronic circuits When handling the DIMM be sure to place it on an anti static mat or a piece of aluminum foil 116 Introduction Dual In Line Memory Module DIMM Bet You may need additional memory DIMM for complex graphics and for duplex printing A dual in line memory module or DIMM is a compact circuit board with sur face mount memory chips Your printer comes with 32 MB SDRAM printer memory on board However you can upgrade to a maximum of 544 MB of RAM through the installation of an additional unbuffered SDRAM DIMM Your printer comes with one free DIMM slot DIMM s Specifications Capacity 64 MB 128 MB 256 MB 512 MB Module Type unbuffered NonECC
7. the media did not make it to the paper exit area Media has misfed while being pulled from the specified tray X The media type set in the printer driver is different from the type of media loaded into Tray 1 The media size set in the printer driver is different from the size of media loaded Unsupported media wrong size thick ness type etc is being used Media not compatible with duplex printing The x toner cartridge is empty Appears when ENGINE TONER EMPTY STOP is set Locate and remove the misfeed Load the correct media type into Tray 1 Load the correct media size into the specified tray Load the correct media size and type Use the correct media size and type when duplexing Replace the toner car tridge Status Error and Service Messages This message means do this X TONER NOT INSTALLED The x toner cartridge is not installed or an unapproved toner cartridge is installed Install a correct KONICA MINOLTA toner cartridge TRAY 2 NOT ATTACHED Tray 2 was specified with the printer driver for printing but Tray 2 is not installed Stop the print job and change the printer driver setting If necessary install Tray 2 Status Error and Service Messages 113 Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer If one of the
8. wise the envelopes may become wrinkled or a media misfeed may occur Up to 10 envelopes can be loaded into the tray at one time For envelopes with the flap along the long edge load the envelopes with the flap toward the left of the printer Loading Media 5 Slide the media guides against the edges of the envelopes 6 Pull the lever and then open the top cover Elec If there is paper in the output tray remove it Fold up the output tray before opening the top cover Ees Do not touch the transfer belt Loading Media 53 T Raise the fuser separator levers on the fuser unit 8 Carefully close the top cover Be Before printing on media other than envelopes be sure to move the fuser separator levers on the fuser unit to its original position 54 Loading Media Loading Labels Postcard Thick Stock Transparency 1 Open Tray 1 2 Remove any media from the tray 3 Slide the media guides to pro vide more space between them 4 Load the media face up in the tray Bes Up to 50 sheets can be loaded into the tray at one time Loading Media 55 5 Slide the media guides against the edges of the media Tray 2 Loading Plain Paper 1 Pull out Tray 2 as far as possi ble 56 Loading Media 2 Lift up Tray 2 to remove it 3 Remove the lid from Tray 2 4 Press down the media pressure 5 amp a o
9. Black K 1710589 002 1710589 003 1710589 004 High Capacity Toner Cartridge Yellow Y 1710589 005 High Capacity Toner Cartridge Magenta M 1710589 006 High Capacity Toner Cartridge Cyan C 1710589 007 AP JP 5250221 350 5250221 300 Standard Capacity Toner Cartridge Yellow Y Standard Capacity Toner Cartridge Magenta M Standard Capacity Toner Cartridge Cyan C 1710590 001 1710590 002 1710590 003 High Capacity Toner Cartridge Black K 1710590 004 High Capacity Toner Cartridge Yellow Y 1710590 005 High Capacity Toner Cartridge Magenta M 1710590 006 High Capacity Toner Cartridge Cyan C Standard Capacity Toner Cartridge Yellow Y Standard Capacity Toner Cartridge Magenta M 1710590 007 1710588 001 1710588 002 Standard Capacity Toner Cartridge Cyan C 1710588 003 High Capacity Toner Cartridge Black K 1710588 004 High Capacity Toner Cartridge Yellow Y 1710588 005 High Capacity Toner Cartridge Magenta M 1710588 006 High Capacity Toner Cartridge Cyan C 1710588 007 Replacing Consumables 65 Keep toner cartridges E In their packaging until you re ready to install them W Ina cool dry location away from sunlight due to heat The maximum storage temperature is 35 C 95 F and the maximum storage humidity is 85 noncondensing If the toner cartridge is
10. In the same way the yel low Y and magenta M toner cartridges are rotated one by one so that they can be replaced For details on replacing the toner cartridge refer to Replacing a Toner Cartridge on page 67 26 Configuration Menu Overview TONER EMPTY ENERGY SAVER Settings STOP CONTINUE When set to CONTINUE printing continues even if the toner cartridge is empty When set to STOP printing stops when the toner cartridge is empty Settings 15 MINUTES 30 MINUTES 60 MINUTES 120 MINUTES Sets the length of time until the printer enters Energy Saver mode after it no longer receives print jobs or is not operating 120 MINUTES is displayed only on the model for the Americas The Energy Saver mode is automatically can celled when any of the following occurs W The printer is restarted W A print job is received W Any key on the control panel is pressed W The top cover is opened then closed This menu is displayed only on the model for the Americas when ENGINE SERVICE ENERGY SAVER is set to ON AUTO CONTINUE Settings ON OFF When set to ON the printer continues printing if the correct size media is not loaded in the specified tray When set to OFF the printer stops and displays a message indicating that media should be loaded into the specified tray if the specified tray runs out of media Configuration Menu Overview 27 TRAY C
11. Printer Status Query Timeout Recognizing Printer Status Monitor Center Alerts If a red or yellow icon appears open Status Display or PageScope Web Con nection and then check the detailed information For details on Status Dis play refer to Working with the Status Display on page 14 For details on PageScope Web Connection refer to the magicolor 2430 DL Reference Guide Closing the Printer Status Monitor Center To close Printer Status Monitor Center choose Exit from the Action menu or click the X button in upper right corner of the Printer Status Monitor Center window 18 Recognizing Printer Status Monitor Center Alerts Printer Control Panel and Configuration Menu About the Control Panel The control panel located on the top of the printer allows you to direct the printer s operation In addition it displays the current status of the printer including any condition that needs your attention 1 2 Ready Error 5 Cm MESSAGE OR 3 WINDOW 6 Toner Yo Me Co Ke Cancel amp l A 8 7 Control Panel Indicators and Keys No Indicator Off On 1 The printer is not ready The printer is ready to to accept data accept data Ready P P 2 No problem The printer requires operator attention Error usually accompanied by a status message in the message window 20 About the Control Panel N
12. Printing the Configuration Page Print the configuration CONFIG page to verify the printer is printing cor rectly Press Key Until Display Reads once READY SPECIAL PAGES Menu Select pu PRINT CONFIG PAGE Menu Select pu The configuration page prints and the printer goes back Menu to READY Select pu 86 Introduction Preventing Media Misfeeds Make sure that Media matches the printer specifications Media is flat especially on the leading edge The printer is on a hard flat level surface You store media in a dry location away from moisture and humidity You remove transparencies from the output tray immediately after printing to avoid static buildup You always adjust the media guides in Tray 1 after inserting the media a guide that is not properly adjusted can cause poor print quality media mis feeds and printer damage You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is folded wrinkled or excessively curled Double feeding remove the media and fan the sheets they may be sticking together Fanning transparencies since this causes static Loading more than one type size weight of media in a tray at the same time Overfilling the trays Allowing the output tray to overfill the output tray has
13. Status Monitor Center System Requirements W Operating System Windows XP Server 2003 2000 Me 98SE NT 4 0 W Printer Ports Supported by Printer Status Monitor Center Ethernet port USB port Opening the Printer Status Monitor Center and Showing the Supplies Status Follow the appropriate operation described below to open the Printer Status Monitor Center W Windows XP Server 2003 From the start menu choose All Programs KONICA MINOLTA magicolor 2430DL Utilities and then magicolor 2430DL Printer Status Monitor Center E Windows 2000 Me 98SE NT 4 0 From the Start menu choose Pro grams KONICA MINOLTA magicolor 2430DL Utilities and then magi color 2430DL Printer Status Monitor Center 16 Working With the Printer Status Monitor Center Using the Printer Status Monitor Center W Printer Name Displays the model name of the local printer or printer on the network together with a printer icon The printer icon changes color according to the connection and printer status A red icon indicates an error a yellow icon indicates a warning and a green icon indicates normal operation Depending on the setting in the Options dialog box Status Display or PageScope Web Connection appears when you double click the printer name Elec If the name of the printer cannot be detected Unknown appears next to the Printer name Bet If the selected printer is incompatible with Status Display or Page Scope Web Connection it will
14. Tray 2 Insert the tray into the media feed unit DUPLEX OPTION NOT ATTACHED Duplex printing was specified with the printer driver but the duplex option is not installed Install the duplex option ERROR MEMORY OVERFLOW The printer has received more data than can be pro cessed with its inter nal memory Turn the printer off and then after a few sec onds turn it on again Decrease the amount of data to be printed for example by decreasing the resolution and then try printing again If that doesn t solve the problem install an optional memory mod ule ERROR VIDEO UNDERRUN The amount of data to be printed exceeds the printer s internal data transmission speed Turn the printer off and then after a few sec onds turn it on again Decrease the amount of data to be printed for example by decreasing the resolution and then try printing again Status Error and Service Messages 111 This message means do this MEDIA JAM Media has misfed in DUPLEX LOWER the duplex option MEDIA JAM Media has misfed in DUPLEX UPPER the duplex option MEDIA JAM FUSER MEDIA JAM Media has misfed in TRANSFER ROLLER the transfer roller MEDIA JAM TRAY X PUT MEDIA MEDIA PUT MEDIA SIZE SIZE TYPE ERROR SIZE TYPE ERROR DUPLEX TONER LIFE END X TRAY 1 TRAY X area This type of misfeed means that
15. and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor W Make sure any parts removed during cleaning are replaced before you plug in the printer Maintaining the Printer 77 Cleaning the Printer A Be sure to turn off the printer and unplug the power cord before cleaning Exterior Control Panel Ventilation Grill Toner Yo Me Co Ka Cancel Printer Exterior 78 Cleaning the Printer Interior Cleaning the Media Feed Roller and Laser Lens 1 Pull the lever and then open the top cover Elec If there is paper in the output tray remove it Fold up the output tray before opening the top cover Ees Do not touch the transfer belt 2 Carefully pull out the drum car tridge Cleaning the Printer 79 Note Position the removed drum cartridge as shown in the illustration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 3 Clean the media feed rollers by wiping them with a soft dry cloth fon ion BOTTOM 80 Cleaning the Printer 4 Clean the laser lens by w
16. component toner developing Duplex Resolution 2400 dpi x 600 dpi 1200 dpi x 600 dpi or 600 dpi x 600 api First print Simplex Monochrome 12 0 seconds for A4 Letter plain paper Full color 21 0 seconds for A4 Letter plain paper Monochrome 24 0 seconds for A4 Letter plain paper Full color 33 0 seconds for A4 Letter plain paper 130 Safety Specifications Print speed Simplex Monochrome 20 0 pages per minute for A4 Letter plain paper Full color 5 0 pages per minute for A4 Letter plain paper Duplex Monochrome 11 4 pages per minute for A4 Letter plain paper Full color 5 0 pages per minute for A4 Letter plain paper Warm up time 100 V 120 V Avg 45 seconds 220 to 240 V Avg 49 seconds Media sizes Tray 1 Paper width 92 to 216 mm 3 6 to 8 5 Paper length Plain Paper Letterhead 198 to 356 mm 7 8 to 14 0 Label Postcard Envelope Thick Stock Trans parency 148 to 297 mm 5 9 to 11 7 Tray 2 Optional A4 Letter Paper Media Plain paper 60 to 90 g m 16 to 24 Ib bond Recycled paper 60 to 90 g m 16 to 24 Ib bond Transparency Envelope Thick Stock 91 to 163 g m Postcard Letterhead Label sheet Output capacity Glossy Input capacity Tray 1 Plain paper 200 sheets Envelope 10 envelopes Label Postcard Thick Stock Transparency Letterhead Glossy 50 sheets Tray 2 Optional Plain paper
17. cover of the duplex option Elec Since the duplex option is not yet secured to the printer hold the duplex option in place when opening its cover 122 Duplex Option 6 While pushing in the knobs turn them clockwise until they are horizontal The duplex option is secured in place Elec Make sure that both knobs are securely locked T Close the duplex cover Tray 2 If Tray 2 is installed the amount of paper available can be increased Up to 500 sheets of A4 Letter size paper can be loaded Tray 2 123 Installing Tray 2 Note Since consumables are installed in the printer be sure to keep the printer level when moving it in order to prevent accidental spills 1 Turn off the printer and discon nect the power cord and inter face cables 2 Prepare Tray 2 Elec Be sure to place Tray 2 on a level surface 3 Lift the printer and place it on top of Tray 2 making sure that the positioning pins on Tray 2 cor rectly fit into the holes in the bot tom of the printer 124 Tray 2 Dust Cover When the dust cover is attached to Tray 1 the media is protected from dust and operating noises from printing are reduced We recommend that the dust cover remain attached when this printer is used Bes Depending on the sales region the dust cover is not included with this printer If necessary purchase this part from your sales representa tive Installing the Dust Cover 1 Open
18. drum cartridge is defective Remove the drum cartridge and check for damage If itis damaged replace it The printer is not level Place the printer on a flat hard level surface Irregular The media is moist Adjust the humidity in the media stor print or mot from humidity age area tled image Remove the moist media and replace it appears with new dry media Unsupported media Use KONICA MINOLTA approved Pri wrong size thick media See Media Specifications on Printer ness type etc is page 40 2ra e Printer being used One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it The fuser separator levers are adjusted for envelope printing Return the fuse separator levers to the plain paper setting There is insufficient fusing or the image comes off when rubbed Pripter The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Media Specifications on page 40 Media type is set incorrectly When printing envelopes labels post cards thick stock or transparencies specify the appropriate media typ
19. envelope printing and then remove the media After removing the media set the fuser separator levers to their original positions 90 Clearing Media Misfeeds v Oo 2 5 i G oO E 2 o o Ren T S o E na 5 Carefully close the top cover 91 Clearing Media Misfeeds Clearing a Media Misfeed From Tray 2 1 Pull out Tray 2 as far as possi ble 2 Lift up Tray 2 to remove it 3 Remove any misfed paper 92 Clearing Media Misfeeds 4 Remove the lid from Tray 2 and then remove all paper from the tray 5 Fan the paper and align its edges 6 Load the media in Tray 2 and attach the lid Clearing Media Misfeeds 93 T Reinsert Tray 2 Clearing a Media Misfeed from the Duplex Option 1 Open the duplex cover 2 Carefully pull out the misfed media Be Always remove the mis fed media in the feed direction as shown only 94 Clearing Media Misfeeds 3 Close the duplex cover Clearing Media Misfeeds 95 Solving Problems with Media Misfeeds Bes Frequent misfeeds in any area indicate that area should be checked repaired or cleaned Repeated misfeeds may also happen if you re using unsupported print media Symptom Cause Solution Several The front edges of Remove the media and even up the sheets go the media are not front edges then reload it thro
20. not appear when you double click the printer name Bey If the device is connected to the USB port or if Unable to Connect appears under Status Status Display or PageScope Web Connection does not appear even when you double click the printer name B Port Displays the name of the port where the printer is connected For a local printer the type USB is displayed For a network printer the IP address is displayed E Status Displays the printer status The same information for Printer Sta tus in the Status Display is displayed W Supply Status C M Y K sRemaining Displays as a percentage the approximate amount of toner remaining in the cartridges The listed val ues are from the left C cyan M magenta Y yellow and K black Bey Click the heading of each column to switch the order between descending and ascending Action Menu B Update Printers Searches again for the printers on the network E Network Printers Allows the IP address of network printers to be added or removed Working With the Printer Status Monitor Center 17 W Options Status Monitor Application Specify whether Status Display or PageScope for Network Printers Web Connection appears when the name of the printer in the screen is double clicked The default setting is Status Display This setting only applies to network printers Timeout Two timeout intervals can be specified W Printer Detection Timeout W
21. the toner cartridges One or more of the Check the control panel for an X toner cartridges may TONER LOWor TONER EMPTY X be low or empty message If necessary replace the specified toner cartridge Colors are The top cover is not Make sure that the top cover is closed not register properly closed ing properly The drum cartridge is Remove the drum cartridge and rein colors are not correctly seated stall it mixed or have page One or more of the Remove the toner cartridges and to page vari toner cartridges may check for damage If it is damaged ation be defective replace it The media is moist Remove the moist media and replace it from humidity with new dry media Solving Problems with Printing Quality 107 Symptom Cause Solution Line art does The line art setting for In the driver go to Properties Quality not print in 2400 x 600 dpi and choose Off in the Color Matching color requires Color Match ower the resolution to 1200 x 600 or ing to be turned off 600 x 600 dpi The color The drum cartridge Remove the drum cartridge and check has a poor may be defective for damage If it is damaged replace it reproduction or has poor color density Printer Printer Printer Printer If the problem is not resolved even after all of the above have been per formed contact Technical Support with the error information For contact i
22. using correct problems media W See Media Specifications on page 40 W Do not duplex custom sized media envelopes labels postcards thick Stock or transparencies W Make sure that you have not mixed media types in Tray 1 Make sure the duplex option is installed and declared in the Windows printer driver Device Option Setting tab In the printer driver Setup Duplex Booklet choose Short Edge Binding flipped as on a clipboard or Long Edge Binding flipped as in a loose leaf notebook For N up on duplexed pages choose Collate only in the driver s Paper Tab Do not set collation in the application Solving Other Problems 101 Symptom Cause Solution utility cannot be accessed With N up on Both the driver and For N up on multiple copies choose multiple cop the application have Collate only in the driver s Paper Tab ies the out been set for collation Do not set collation in the application put is incorrect Booklet Left Both the driver and For Booklet Left Binding and Booklet and Right the application have Right Binding choose Collate only in Binding out been set for collation the driver s Paper Tab Do not set colla put is incor tion in the application rect You hear The printer is not Place the printer on a flat hard level unusual level surface NOISES The tray is not Remove the tray that you are printing installed corr
23. 3 Ib bond is also referred to as 90 Ib index stock Use envelopes that are B Common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps Bey Because the envelopes pass through heated rollers the gummed area on the flaps may seal Using envelopes with emulsion based glue avoids this problem W Approved for laser printing B Dry DO NOT use envelopes that have E Sticky flaps E Tape seals metal clasps paper clips fasteners or peel off strips for seal ing Transparent windows Too rough of a surface Material that will melt vaporize offset discolor or emit dangerous fumes Been presealed Media Types 43 Labels A sheet of labels consists of a face sheet the printing surface adhesive and a carrier sheet W The face sheet must follow the plain paper specification W The face sheet surface must cover the entire carrier sheet and no adhe sive should come through on the surface You can print continuously with label sheets However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels Capacity Tray 1 Up to 50 label sheets depending on their thickness Tray 2 Not support
24. 5 Plain paper 41 Postcard 45 Thick stock 42 Transparency 46 Message window 20 Messages 109 Misfeed problems 96 Clearing 88 Media path 88 Preventing 87 N N up 102 O Output tray 61 Overlay printing 101 P Page margins 48 PageScope Web Connection 102 Paper tab 11 Plain paper 41 Postcard 45 Preventing media misfeeds 87 Print quality 103 Printer Parts 3 Printer driver 10 Paper tab 11 Quality tab 12 Setting 9 Setup tab 11 Q Quality tab 12 S Service messages 114 Setup tab 11 Static electricity discharge 116 Status display 14 Closing 15 Opening 14 Using 14 T Thick stock 42 Transparency 46 Tray 2 123 Troubleshooting 85 Duplexing 101 Media misfeed 96 Nothing is printed 103 Printer resets 101 Status error and service messages 109 W Wrist strap for antistatic protection 116 136 Index
25. 98SE restart the computer after uninstalling the printer driver Displaying Printer Driver Settings For Windows Windows XP Server 2003 1 From the start menu choose Printers and Faxes to display the Printers and Faxes directory 2 Right click the KONICA MINOLTA magicolor 2430DL printer icon and choose Printing Preferences Uninstalling the Printer Driver For Windows 9 Windows 2000 Me 98SE NT 4 0 1 From the Start menu point to Settings and then click Printers to display the Printers directory 2 Display the printer driver settings m Windows 2000 Right click the KONICA MINOLTA magicolor 2430DL printer icon and choose Printing Preferences m Windows Me 98SE Right click the magicolor 2430DL printer icon and choose Properties then select Printer Properties W Windows NT 4 0 Right click the KONICA MINOLTA magicolor 2430DL printer icon and choose Document Defaults Using the Printer Driver Common Buttons The buttons described below appear on each tab OK Click to exit the Properties dialog box saving any changes made Cancel Click to exit the Properties dialog box without saving any changes made Apply Click to save all changes without exiting the Properties dialog box Elec Depending on the version of the operating system Apply may not appear Help Click to view the help 10 Using the Printer Driver Easy Set To save the current settings enter a name and then click Save After
26. Altering the Size of the Status Display Window 14 Using the Status Display 14 Recognizing Status Display Alerts 15 Recovering from a Status Display Alert 15 Closing the Status Display 15 Working With the Printer Status Monitor Center 16 Introduction 16 System Requirements 16 Opening the Printer Status Monitor Center and Showing the Supplies Status 16 Using the Printer Status Monitor Center 17 Recognizing Printer Status Monitor Center Alerts 18 Closing the Printer Status Monitor Center 18 Printer Control Panel and Configuration Menu esse 19 About the Control Panel 20 Control Panel Indicators and Keys 20 Toner Supply Indicators 22 Configuration Menu Overview 22 Configuration Menu 23 Special Pages Menu 26 Language Menu 26 Engine Menu 26 Network Menu 29 Consumables Menu 32 Direct Print Menu 33 ii Contents 5 Direct Print eniinn rare e aaea Digo ene aa aene raa nca 35 Direct Printing 36 Printing Directly from a Digital Camera 36 Using Media eres terere Taa aaduan iiaiai niatan 39 Media Specifications 40 Media Types 41 Plain Paper Recycled Paper 41 Thick Stock 42 Envelopes 43 Labels 44 Letterhead 45 Postcard 45 Transparencies 46 Glossy 47 What Is the Guaranteed Imageable Printable Area 48 Imageable Area Envelopes 48 Page Margins 48 Loading Media 49 Tray 1 Multipurpose Tray 49 Loading Plain Paper 49 Other Media 51 Loading Envelopes 51 Loading Labe
27. CE TONER displayed X Menu Select PLEASE WAIT Then it displays OPEN DOOR REPLACE TONER X Replacing Consumables 67 2 Pull the lever and then open the top cover Bes If there is paper in the output tray remove it Fold up the output tray before opening the top cover Ng Do not touch the transfer belt 3 Open the front cover and check that the toner cartridge to be replaced has rotated to the exchange position Bes You can identify the toner cartridge by the color of the handle and by the let ter molded into the han dle C cyan M magenta Y yellow and K black 68 Replacing Consumables 4 Pull the handle on the toner car tridge toward you and then pull the toner cartridge up to remove it Bes Do not manually rotate the toner cartridge carou sel In addition do not rotate the carousel with force otherwise it may be damaged Note Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge 5 Prepare a new toner cartridge 6 Shake the cartridge a few times to distribute the toner t Ele Make sure that the toner roller cover is securely attached before shaking the toner cartridge Replacing Consumables 69 T Remove the cover from the toner roller Ees Do not touch or scratch the toner roller 8 Align the shaft on each end of the toner cartridge with its hold ers and then
28. HAINING Settings ON OFF When set to ON the printer automatically switches to a different tray containing media of the same size and type if the specified tray runs out of media When set to OFF the printer stops and displays a message indicating that media should be loaded into the specified tray if the specified tray runs out of media ENGINE SERVICE Use this subme nu to view information related to the engine TOTAL FACE The number of page faces that have been COUNT printed to date COLOR FACE The number of color page faces that have COUNT been printed to date BW FACE The number of monochrome page faces that COUNT have been printed to date CONTROL The current controller firmware version LER VER ENGINE The printer engine firmware version VER COLOR Performs color calibrations in order to adjust CALIBRA the color shift TION REMOVE All toner cartridges can be removed ALL TONER First the cyan C toner cartridge is rotated so that it can be removed After it is removed and all covers are closed the black K toner cartridge is rotated so that it can be removed In the same way the yellow Y and magenta M toner cartridges are rotated one by one so that they can be removed ENERGY Settings ON OFF SAVER When set to ON Energy Saver is enabled When set to OFF Energy Saver is disabled and the ENGINE ENERGY SAVER menu is not displayed Th
29. INING CYAN TONER xx REMAINING MAGENTA TONER xx REMAINING YELLOW TONER xx REMAINING DRUM CARTRIDGE xx REMAINING 24 Configuration Menu Overview MENU DIRECT PRINT IMAGE QUALITY XXX PAPER SIZE XXX MEDIA TYPE XXX LAYOUT XXXX BRIGHTNESS XXX SHARPNESS XXX AUTO ROTATE XXX Configuration Menu Overview 25 Special Pages Menu FIG PAGE PRINT CON Print the configuration page PAGES PRINT TEST Print the test page MAP PRINT MENU Print the menu map Language Menu ENGLISH FRENCH GERMAN ITALIAN PORTUGUESE SPANISH CZECH JAPANESE The display language of the message window can be changed to the required language The default setting is English Engine Menu REPLACE TONER Bes All factory default values are shown in bold Settings BLACK YELLOW MAGENTA CYAN ALL Select the color for the toner cartridge to be replaced When the color for the toner cartridge to be replaced is selected the carousel rotates to the toner cartridge for the selected color so that it can be replaced If ALL was selected first the cyan C toner cartridge is rotated so that it can be replaced After it is replaced and all covers are closed the black K toner cartridge is rotated so that it can be replaced
30. LTA approved media See Media Specifications on page 40 The media feed roller is dirty Clean the media feed roller For more details refer to Interior on page 79 98 Solving Problems with Media Misfeeds Solving Other Problems Bey To order KONICA MINOLTA consumables go to www q shop com Symptom Cause Solution Printer The power cord is not Turn off the printer confirm that the power is not correctly plugged into power cord is correctly plugged into the on the outlet outlet and then turn on the printer Something is wrong Plug another electrical appliance into with the outlet con the outlet and see whether it operates nected to the printer properly The power switch is Turn the power switch off O position not correctly turned then turn it back to the on I position on I position The printer is con Use a power source with the specifica nected to an outlet tions listed in appendix A Technical with a voltage or fre Specifications quency that does not match the printer specifications The control One of the toner car Remove the toner cartridges and check panel dis tridges may be defec for damage If it is damaged replace it plays tive TONER You printed with See specifications in Appendix A LOW much heavy toner cover sooner than age expected You can t The tray is empty Check that at least Tray 1 is lo
31. MINOLTA Digital Camera Direct Print port 5 Tray 1 Multipurpose tray 6 Power switch 7 Top cover 8 T Transfer belt unit 9 Fuser unit 10 Fuser separator levers 11 Drum cartridge 12 Toner cartridge carou sel containing 4 toner cartridges C M Y and K 13 USB port 14 10Base T 100Base TX IEEE 802 3 Ethernet Interface port 15 Toner cartridge Getting Acquainted with Your Printer 3 Front View with Options 1 Tray 2 Rear View with Options 1 Duplex option Getting Acquainted with Your Printer Software Installation 2 Utilities and Documentation CD ROM Drivers Drivers Use Benefit Printer Driver for These drivers give you access to all of Windows XP Server 2003 2000 the printer features including finishing Printer Driver for Windows Me 98SE and advanced layout See also Printer Driver for Windows NT 4 0 Displaying Printer Driver Settings Printer Driver for Macintosh OS X For Windows on page 9 Printer Driver for Linux Bz For details of the Macintosh and Linux printer drivers refer to the mag icolor 2430 DL Reference Guide Bes For details on the installation of the printer drivers refer to the magi color 2430 DL Installation Guide Utilities Utilities Use Benefit Status Display Windows only From the Status Display the current status of th
32. ON Changes the vividness of intermediate colors When set to ON intermediate colors in images are printed more vividly Settings OFF ON Prints with the image rotated so that it fits the size of the paper When set to ON the image is rotated 90 degrees clockwise before it is printed These settings are available only when LAYOUT is set to 1 UP or 4 UP 34 Configuration Menu Overview Direct Print Direct Printing If a digital camera with PictBridge 1 0 or later is connected to the printer through a USB connection images stored on the digital camera can be printed directly from the printer Bes NORMAL 1200 x 600 dpi and FINE 2400 x 600 dpi are available if additional memory of 128 MB or more is installed If additional memory of 128 MB or more is not installed Print Quality and All image index print cannot be selected from the digital camera For details on using the digital camera refer to your digital camera s manual Sz The following features are not supported with Direct Printing Cropping print Fixed size print Borderless DPOF print Printing Directly from a Digital Camera 1 From the printer s Direct Print menu specify settings for Image Quality Paper Size Media Type Layout Brightness Sharpness and Auto Rotate Elec The Media Type setting can only be specified from the printer s Direct Print menu Media Type cannot be selected from the digital
33. Pin Count 168 pin Configuration 8M x 64 16M x 64 32M x 64 64M x 64 Data Rate 100 MHz 133 MHz CAS Latency 2 3 Voltage 3 3V Sz Due to the configuration of the printer controller board only 2 banks of memory are recognized single sided DIMMs Double sided DIMMs have 4 banks of memory but only 2 of the 4 banks are recognized As such a printer installed with 512 MB double sided DIMMs may only recognize half of that memory 256 MB In order to recognize all avail able memory you must ensure that you have single sided DIMMs Recommended DIMMs 1 64 MB DIMM 69001605 PNY 69000985 PNY 2 128 MB DIMM CT16M64S4D7E Crucial 3 256 MB DIMM VS133 S256 HB Buffalo 4 512 MB DIMM 0286 0005 Centon 3 For details on the available DIMMs refer to printer konicaminolta com Dual In Line Memory Module DIMM 117 Installing a DIMM Note It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on Page 116 In addition always handle circuit boards by the edges only 1 Turn off the printer and discon nect the power cord and inter face cables Elec If the duplex option is installed remove it 2 Using a screwdriver remove the Screw on the back of the printer 118 Dual In Line Memory Module DIMM 3 Remove the rear panel Bey Since there are two hook
34. The drum cartridge is near the end of its life Prepare a new drum cartridge DRUM CARTRIDGE END OF LIFE The drum cartridge has reached the end of its life Replace the drum car tridge INCORRECT CART X The x toner cartridge is an unapproved type Install a KONICA MINOLTA toner cartridge of the appropri ate type AM EU AP or JP see Page 65 SIZE MISMATCH Size mismatch occurs when AUTO CON TINUE Engine menu is set to ON Load the correct media size TONER EMPTY X The x toner cartridge is empty Appears when ENGINE TONER EMPTY CONTINUE is set Replace the toner car tridge X TONER LOW The x toner cartridge is low and should be replaced within 200 pages at 5 cover age of letter A4 pages Prepare the specified color toner cartridge TRAY X EMPTY Tray x Tray 1 2 was specified with the printer driver for print ing but Tray x is empty Load media into the specified tray Status Error and Service Messages Error Messages Operator Call This message means do this COVER OPEN Duplex cover is open Close the duplex cover DUPLEX COVER OPEN The printer s front Close the front cover FRONT cover is open DRUM CARTRIDGE NOT ATTACHED The drum cartridge is not installed Install the drum car tridge DRAWER OPEN TRAY 2 The tray 2 is not installed or not fully inserted into
35. Tray 1 2 Install the dust cover tray Dust Cover 125 3 Attach the lid to the dust cover tray Loading Media in Tray 1 with the Dust Cover Installed 1 Remove the lid from the dust cover and then open the front panel of the dust cover tray 2 Slide the media guides to pro vide more space between them 126 Dust Cover 3 Load the media face up in the tray Bes Do not load above the Wmark Do not load more than 10 envelopes or 50 sheets of labels post cards thick stock or transparencies at one time 4 Slide the media guides against the edges of the media 5 Close the front panel of the dust cover tray and then reattach the lid Dust Cover 127 128 Dust Cover Appendix A Safety Specifications Printer Safety standards U S model UL 60950 1 CSA C22 2 No 60950 1 03 European model EU Directive 73 23 EEC EU Directive 93 68 EEC EN 60950 1 IEC 60950 1 China model GB 4943 EMC standards U S model FCC part 15 subpart B class B ICES 003 European model EU Directive 89 336 EEC EU Directive 93 68 EEC EN 55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 EN 55024 China model Australian model GB 9254 class B GB 17625 1 AS NZS CISPR22 class B Technical Specifications Printer Type Printing system Desktop full color laser beam printer 2 laser diodes and polygon mirror Developing system Mono
36. a 200 sheet capacity misfeeding may occur if you allow more than 200 sheets of media to accumu late at one time Allowing the output tray to fill with more than a few transparencies Preventing Media Misfeeds 87 Understanding the Media Path Understanding the printer s media path will help you locate media misfeeds 1 Output tray 2 Transfer belt unit 3 Toner cartridge carousel 4 Drum cartridge 5 Tray 1 6 Tray 2 optional 7 Duplex option 8 Fuser unit Clearing Media Misfeeds To avoid damage always remove misfed media gently without tearing it Any piece of media left in the printer whether large or small can obstruct the media path and cause further misfeeds Do not reload media that has misfed Note The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the printed face when removing the misfed media Make sure not to spill any toner inside the printer AOp Unfused toner can dirty your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor If after clear
37. aded print the con with media in place and secure figuration The printer s covers Make sure the covers are closed page aren t closed securely Close all covers gently to securely avoid jarring the printer There is a media Clear the media misfeed misfeed Images The digital camera Set the digital camera transfer mode to cannot be transfer mode is not PictBridge printed from set to the PictBridge the digital Zh camera Bes The printer only supports a Pict Bridge com pliant digital camera Solving Other Problems 99 Symptom Cause Solution Printing The printer is set to a It takes more time to print with special takes too slow printing mode media When using regular paper much time for example thick make sure that the media type is set stock or transpar properly in the driver ency The printer is set to It takes time for printing to start in power saving mode power saving mode If you do not want to use this mode disable it ENGINE SERVICE ENERGY SAVER menu The job is very com Wait No action needed plex The printer memory is Add more memory insufficient A toner cartridge for a Install a correct KONICA MINOLTA different region or an toner cartridge approved for your spe unapproved toner cific printer cartridge is installed INCORRECT CART Xis dis played in the mes sage window Blank pages One or more of the Check the toner cartridges
38. ain paper such as envelopes labels thick stock or transparencies may adversely affect print quality or reduce engine life When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Do not mix media of different types and sizes as this will cause media mis feeds Tray 1 Multipurpose Tray For details on the types and sizes of media that can be printed from Tray 1 refer to Media Specifications on page 40 Loading Plain Paper 1 Open Tray 1 Loading Media 49 2 Slide the media guides to pro vide more space between them 3 Load the paper face up in the tray Bey Do not load paper above the wmark Up to 200 sheets 80 g m 22 Ib of plain paper can be loaded into the tray at one time 50 Loading Media 4 Slide the media guides against the edges of the paper Other Media When loading media other than plain paper set the media mode for exam ple Envelope Label Thick Stock or Transparency in the driver for optimum print quality Loading Envelopes 1 Open Tray 1 2 Remove any media from the tray Loading Media 51 3 Slide the media guides to pro vide more space between them 4 Load the envelopes flap side down in the tray Bz Before loading enve lopes press them down to make sure that all air is removed and make sure that the folds of the flaps are firmly pressed other
39. camera Ele If these settings except for Media Type can be specified from the digital camera they do not need to be specified from the control panel These settings are overridden by settings configured within the digital camera For details on control panel settings refer to Direct Print Menu on page 33 36 Direct Printing 2 Connect the USB cable to the digital camera and to the direct print port Ee A USB cable is not included with the printer and must be purchased separately if not supplied with your digital camera 3 From the digital camera specify the image that you wish to print and the desired number of copies 4 Start printing from the digital camera Direct Printing 37 38 Direct Printing Using Media 6 Media Specifications What types and sizes of media can load Media Media Size Tray Duplex Inch Millimeter A4 8 2x 11 7 210 0 x 297 0 1 2 Yes A5 5 9 x 8 8 148 0 x 210 0 1 No B5 JIS 7 2 x 10 1 182 0 x 257 0 1 No B5 ISO 6 9 x 9 8 176 0 x 250 0 1 No Executive 7 25 x 10 5 184 0 x 267 0 1 No Folio 8 3 x 13 0 210 0 x 330 0 1 Yes Foolscap 8 0 x 13 0 203 2 x 330 2 1 Yes Kai 16 7 3 x 10 2 185 0 x 260 0 1 No 16K 7 7 x 10 6 195 0 x 270 0 1 No Legal 8 5 x 14 0 215 9 x 355 6 1 Yes Government Legal 8 5 x 13 0 216 0 x 330 0 1 Yes Letter 8 5x 11 0 215 9 x 279 4 1 2 Yes Lett
40. depending on the severity of the printer problem Recovering from a Status Display Alert When the Status Display notifies you of a printing problem double click its icon on the Windows task bar to open the Status Display The Status Display identifies what type of error has occurred Closing the Status Display To close the Status Display from the File menu choose Exit Bes If you click the X button in the upper right corner of the Status Display window to close the window the Status Display remains available at the bottom right of the taskbar Double click the icon to open the Sta tus Display window again Recognizing Status Display Alerts 15 Working With the Printer Status Monitor Center Introduction Printer Status Monitor Center is an application that shows the status of multi ple printing devices connected to the host through local ports USB or net work ports Printer Status Monitor Center locates network printing devices by using the Service Location Protocol SLP and only supports printing devices responding to KONICA MINOLTA specific SLP and PJL queries such as the magicolor 2300 DL the magicolor 2430 DL the magicolor 5430 DL and the magicolor 5440 DL Bey If a KONICA MINOLTA product is not compatible with both SLP and KONICA MINOLTA specific PJL Printer Status Monitor Center cannot be used Sz Need to enable Bi Directional Support from Printer Properties in order to work properly when opening Printer
41. dges may check if any is damaged there are be defective pl spots The drum cartridge Remove the drum cartridge and check on the may be defective for damage If it is damaged replace it The media is moist from humidity Adjust the humidity for media storage Remove the moist media and replace it with new dry media The media set in the printer driver mis matches the media loaded in the printer Load the correct media in the printer The power source does not match the printer specifications Several sheets are being fed at the same time Media is not set prop erly in the tray s One or more of the toner cartridges may be defective Use a power source with the proper specifications Remove the media from the tray and check for static electricity Fan plain paper or other media but not transpar encies and replace it in the tray Remove the media tap it to straighten it out return it to the tray and realign the media guides Remove the toner cartridges and check for damage If it is damaged replace it The drum cartridge may be defective Remove the drum cartridge and check for damage If itis damaged replace it Solving Problems with Printing Quality 103 Symptom Cause Solution Image is too light there is low image density Laser lens is dirty Clean the laser lens The media is moist from humidity Remove t
42. duction 116 Antistatic Protection 116 Dual In Line Memory Module DIMM 117 Installing a DIMM 118 Duplex Option 120 Installing the Duplex Option 121 Tray 2 123 Installing Tray 2 124 Dust Cover 125 Installing the Dust Cover 125 Loading Media in Tray 1 with the Dust Cover Installed 126 Parvi eme C 129 Safety Specifications 130 Technical Specifications 130 Printer 130 Consumable Life Expectancy Chart 132 Our Concern for Environmental Protection 133 What is an ENERGY STAR product 133 iv Contents Introduction Getting Acquainted with Your Printer Space Requirements To ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below F i MESS IER ge l ND a t QN clo Z SI pO AA E z E E o El wo I Iz e 210 2 2 mm SES amp 3 560 8 mm 22 1 430 mm 16 9 771 0 mm 30 4 Front View Side View Bey The options appear shaded in the above illustration 2 Getting Acquainted with Your Printer Printer Parts The following drawings illustrate the parts of your printer referred to through out this guide so please take some time to become familiar with them Front View 1 Output tray 2 Control panel 3 Front cover 4 KONICA
43. e Do not use refilled toner cartridges or unapproved toner cartridges Any damage to the printer or quality problems caused by a refilled toner cartridge or unapproved toner cartridge will void your warranty No technical support is provided to recover from these problems 64 Replacing Consumables When replacing a toner cartridge refer to the following table For optimum print quality and performance use only approved KONICA MINOLTA toner cartridges for your specific printer type as listed in the table below If you open the top cover you can find your printer type and the toner cartridge part numbers on the consumables reorder label inside your printer Printer Type Printer Part Number Toner Cartridge Type Toner Cartridge Part Number AM 5250221 100 Standard Capacity Toner Cartridge Yellow Y 1710587 001 Standard Capacity Toner Cartridge Magenta M 1710587 002 Standard Capacity Toner Cartridge Cyan C 1710587 003 High Capacity Toner Cartridge Black K 1710587 004 High Capacity Toner Cartridge Yellow Y 1710587 005 High Capacity Toner Cartridge Magenta M 1710587 006 High Capacity Toner Cartridge Cyan C 1710587 007 EU 5250221 200 5250221 400 Standard Capacity Toner Cartridge Yellow Y 1710589 001 Standard Capacity Toner Cartridge Magenta M Standard Capacity Toner Cartridge Cyan C High Capacity Toner Cartridge
44. e in the printer driver The fuser separator levers are adjusted for envelope printing Return the fuse separator levers to the plain paper setting Solving Problems with Printing Quality 105 Symptom Cause Solution There are One or more of the Remove the toner cartridges and toner toner cartridges are check for damage If it is damaged smudges or defective or installed replace it residual incorrectly Images The fuser separator Return the fuse separator levers to the levers are adjusted plain paper setting Printer for envelope printing There are The media transfer Clean the media transfer roller toner roller is dirty If you think the transfer roller should be smudges on replaced contact Technical Support the back side with the error information of the page whether or The media path is Print several blank sheets and the not it has dirty with toner excess toner should disappear been One or more of the Remove the toner cartridges and duplexed toner cartridges are check for damage If it is damaged defective The drum cartridge is defective replace it Remove the drum cartridge and check for damage If it is damaged replace it Abnormal areas white black or color appear in a regular pattern The laser lens is dirty Clean the laser lens A toner cartridge may be defective Remove the toner cartr
45. e solutions or solutions that contain sol vents such as alcohol and benzene to clean the printer Always test any cleaning solution such as mild detergent on a small inconspicuous area of your printer to check the solution s performance Never use sharp or rough implements such as wire or plastic cleaning pads Always close the printer s covers gently Never subject the printer to vibra tion Do not cover the printer immediately after using it Turn it off and wait until it cools down 76 Maintaining the Printer W Do notleave the printer s covers open for any length of time especially in well lit places light may damage the drum cartridge W Do notopen the printer during printing W Do nottap media stacks on the printer W Do notlubricate or disassemble the printer W Do nottilt the printer W Do not touch the electrical contacts gears or laser devices Doing so may damage the printer and cause the print quality to deteriorate W Keep media in the output tray at a minimum level If the media is stocked too high your printer may experience media misfeeds and excessive media curl W Keep the printer level to avoid toner spillage W When lifting the printer grasp the areas shown in the figure Bey If you have the duplex option installed first remove this options before lifting the printer Do not lift the printer with Tray 2 together E f you get toner on your skin wash it off with cool water
46. ectly from and reinsert it completely into the printer There is a foreign Turn off the printer and remove the object stuck inside object If you cannot remove it contact the printer Technical Support The The PageScope Web The PageScope Web Connection web based Connection Adminis Administrator password has a 6 char trator s password is incorrect acter minimum and a 16 character maximum For details of the Page Scope Web Connection administrator password refer to the magicolor 2430 DL Reference Guide Media is wrinkled The media is moist from humidity or hav ing water spilled on it Remove the moist media and replace it with new dry media The media feed roller or fuser unit is defec tive Check them for damage If necessary contact Technical Support with the error information Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Media Specifications on page 40 Envelopes are being printed with the fuser separator levers in the plain paper posi tion Before printing envelopes place the fuser separator levers in the envelope position 102 Solving Other Problems Solving Problems with Printing Quality printed page Entire sheet is printed in black or color Symptom Cause Solution Nothing is One or more of the Remove the toner cartridges and printed or toner cartri
47. ed Orientation Face up Driver Labels Media Type Weight 60 to 163 g m 16 to 43 Ib bond Duplexing Not supported Ees 43 Ib bond is also referred to as 90 Ib index stock Use label sheets that are W Recommended for laser printers DO NOT use label sheets that W Have labels that easily peel off or have parts of the label already removed W Have backing sheets that have peeled away or have exposed adhesive Elec Labels may stick to the fuser causing them to peel off and media misfeeds to occur Media Types E Are precut or perforated Do not use OK to use Shiny backed paper Letterhead Full page labels uncut Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 sheets depending on their size and thickness Tray 2 Not supported Orientation Face up Driver Letterhead Media Type Weight 60 to 90 g m 16 to 24 Ib bond Duplexing See page 40 for supported sizes face up top of page first Postcard Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 postcards depending on their thickness Tray 2 Not supported Orientation Face up Driver Postcard Media Type Weight 60 to 163 g m 16 to 90 Ib bond Duplexi
48. er Plus 8 5 x 12 7 215 9 x 322 3 1 No Government letter 8 0 x 10 5 203 2 x 266 7 1 No Statement 5 5x8 5 140 0 x 216 0 1 No UK Quarto 8 0 x 10 0 203 2 x 254 0 1 No Custom Minimum 3 6x 7 8 92 0 x 198 0 1 No Custom Maximum 8 5 x 14 0 216 0 x 356 0 1 No A4 Transparency 8 2x 11 7 210 0 x 297 0 1 No Letter Transparency 8 5 x 11 0 215 9 x 279 4 1 No Japanese Postcard 3 9 x 5 8 100 0 x 148 0 1 No Double Postcard 5 8 x 7 9 148 0 x 200 0 1 No Envelope C5 6 4 x 9 0 162 0 x 229 0 1 No Envelope C6 4 5 x 6 4 114 0 x 162 0 1 No Envelope 10 4 125 x 9 5 104 7 x 241 3 1 No Envelope DL 4 3 x 8 7 110 0 x 220 0 1 No Envelope Monarch 3 875 x 7 5 98 4 x 190 5 1 No Envelope Chou 3 4 7 x 9 2 120 0 x 235 0 1 No Envelope Chou 4 3 5x8 1 90 0 x 205 0 1 No Envelope You 4 4 1 x 9 3 105 0 x 235 0 1 No Thick Stock Only supported for letter A4 or smaller media Custom Minimum 3 6 x 5 9 92 0 x 148 0 1 No Custom Maximum 8 5 x 11 7 216 0 x 297 0 1 No Notes Tray 1 Multipurpose Tray 2 Plain paper only the ranges shown in the above table Bes For custom sizes use the printer driver to specify the settings within Media Specifications Media Types Before purchasing a large quantity of special media do a trial print with the same media and check the print quality Keep media on a flat level surface in its original wrapper until it is time to load it For a list of approved media refer to printer konicaminolta com Plain Paper Recyc
49. erals characters and symbols Typefaces on the display or monitor for your own internal business purposes 3 You may make one backup copy of the Host Software provided your backup copy is not installed or used on any computer Notwithstanding the above restrictions you may install the Host Software on any number of computers solely for use with one or more printing systems running the Printing Software 4 You may assign its rights under this Agreement to an assignee of all of Licensee s right and interest to such Software and Documentation Assignee provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement 5 You agree not to modify adapt or translate the Software and Documentation 6 You agree that you will not attempt to alter disassemble decrypt reverse engineer or decompile the Software 7 Title to and ownership of the Software and Documentation and any reproductions thereof shall remain with KMBT and its Licensor 8 Trademarks shall be used in accordance with accepted trademark practice including iden tification of the trademark owner s name Trademarks can only be used to identify printed output produced by the Software Such use of any trademark does not give you any rights of ownership in that trademark 9 You may not rent lease sublicense lend or transfer versions or copies of the Software that the Licensee doe
50. for incidental special or conse quential damages arising out of the furnishing of this guide or the use of this guide in operating the equipment or in connection with the performance of the equipment when so operated SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo gies Inc KMBT software included as part of the printing system the digitally encoded machine readable outline data encoded in the special format and in the encrypted form Font Programs other software which runs on a computer system for use in conjunction with the Printing Software Host Software and related explanatory written materials Documenta tion The term Software shall be used to describe Printing Software Font Programs and or Host Software and also include any upgrades modified versions additions and copies of the Software The Software is being licensed to you under the terms of this Agreement KMBT grants to you a non exclusive sublicense to use the Software and Documentation pro vided that you agree to the following 1 You may use the Printing Software and accompanying Font Programs for imaging to the licensed output device s solely for your own internal business purposes 2 In addition to the license for Font Programs set forth in Section 1 Printing Software above you may use Roman Font Programs to reproduce weights styles and versions of letters num
51. g the Subnet Mask first set DHCP and BOOTP to OFF Configuration Menu Overview 29 GATEWAY Setting 192 168 1 1 If a router is used on the network enter the IP address of the router Use the Up Down Left and Right keys to enter the value When manually setting the Gateway first set DHCP and BOOTP to OFF MAC Displays the Ethernet hardware address for this printer It ADDRESS cannot be changed HTTP Settings ON OFF HTTP can be set to ON or OFF ON enables the Internal Web Page inside the printer OFF disables it SNMP Settings ON OFF SNMP is a scalable distributed management suited for managing small ON or OFF to large size networks SNMP can be set to 30 Configuration Menu Overview FORCED MODES Settings AUTO AUTO ON AUTO FULL ON AUTO HALF ON 100M AUTO ON 100M FULL ON 100M FULL OFF 100M HALF ON 100M HALF OFF 10M AUTO ON 10M FULL ON 10M FULL OFF 10M HALF ON 10M HALF OFF Some network hubs will not communicate with printers that use a fixed network speed and structure In such cases use the new NETWORK FORCED MODES menu to configure the printer for the appropriate hub settings and enable communi cation W The first value indicates the network transmission speed SPEED Select from a 10Base T connection 10M 100Base TX connection 100M or automatic recognition AUTO If AUTO is selected the transmi
52. he moist media and replace with new dry media There is not much toner left in the car tridge Replace the toner cartridge One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it Media type is set incorrectly When printing envelopes labels post cards thick stock or transparencies specify the appropriate media type in the printer driver Image is too dark One or more of the toner cartridges may be defective The drum cartridge may be defective Remove the toner cartridges and check for damage If it is damaged replace it Remove the drum cartridge and check for damage If it is damaged replace it Image is blurred background is lightly stained there is insufficient gloss of the printed image Printer Printer Printer Printer One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it The drum cartridge may be defective Remove the drum cartridge and check for damage If it is damaged replace it 104 Solving Problems with Printing Quality Symptom Cause Solution The print or color density is uneven One or more of the toner cartridges may be defective or low Remove the toner cartridges and check for damage If it is damaged replace it The
53. he options have been correctly identified Ees Since Auto configure is selected as a default with this driver installed options are automatically identified If for some reason the options are not correctly identified follow the operations described in steps 5 through 7 5 Clear the Auto configure check box 6 Select an option one at a time and click Add The option moves to the Installed Options list Blet If you accidentally add an uninstalled option select the option in the Installed Options list and then click Remove Selecting Driver Options Defaults For Windows T Click Apply Elec Depending on the version of the operating system Apply may not appear If this is the case continue with the next step 8 Select the Paper tab Select the default settings for your printer such as the default media format you use 9 Click Apply 1 0 Click OK to exit from the Properties dialog box Uninstalling the Printer Driver For Windows This section describes how to uninstall the magicolor 2430 DL printer driver if necessary 1 From the Start Windows XP Server 2003 start menu choose Pro grams Windows XP Server 2003 All Programs KONICA MINOLTA magicolor 2430DL Utilities and then magicolor 2430DL Uninstall 2 In the Uninstall window select the KONICA MINOLTA magicolor 2430DL Then click Uninstall 3 The magicolor 2430 DL driver will be uninstalled from your computer Sz When using Windows
54. hrome 45 000 pages Continuous 10 000 pages Intermittent Full color 11 250 pages Continuous 7 500 pages Intermittent Drum cartridge Technical Specifications 133 Our Concern for Environmental Protection ENERGY STAR As an ENERGY STAR Partner we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency What is an ENERGY STAR product An ENERGY STAR product has a special feature that allows it to automati cally switch to a low power mode after a period of inactivity An ENERGY STAR product uses energy more efficiently saves you money on utility bills and helps protect the environment 134 Our Concern for Environmental Protection Index A Accessories 116 DIMMs 117 Duplex option 120 Dust cover 125 Tray 2 123 Antistatic protection 116 B Booklet binding 102 C Configuration menu 22 Consumables Toner cartridge 64 Control panel 20 D Direct print 33 35 Dual in line memory module 117 Duplexing 60 Duplex option 120 Dust cover 125 E Electrostatic discharge 116 Envelope 43 Error messages 110 G Glossy 47 Imageable area 48 Index 135 L Labels 44 Letterhead 45 Loading media 49 Maintenance 76 Media Clearing misfeeds 88 Imageable area 48 Loading 49 Path 88 Preventing misfeeds 87 Media misfeed Duplex option 94 Media path 88 Media storage 62 Media type Envelope 43 Glossy 47 Labels 44 Letterhead 4
55. idges with the color causing the abnormal image Replace it with a new toner cartridge The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it 106 Solving Problems with Printing Quality Symptom Cause Solution Image The laser lens is dirty Clean the laser lens defects A toner cartridge may Remove the toner cartridges and be leaking check for damage If it is damaged replace it A toner cartridge may Remove the toner cartridge with the erences be defective color causing the abnormal image Replace it with a new toner cartridge The drum cartridge Remove the drum cartridge and check may be defective for damage If it is damaged replace it Lateral lines The printer is not Place the printer on a flat hard level or bands level surface appear on The media path is Print several sheets and the excess Image dirty with toner toner should disappear One or more of the Remove the toner cartridges and toner cartridges may check for damage If it is damaged be defective replace it The drum cartridge is Remove the drum cartridge and check defective for damage If itis damaged replace it Colors look One or more of the Remove the toner cartridges and verify drastically toner cartridges may that the toner is distributed evenly on wrong be defective each cartridge roller and reinstall
56. ing The following Duplex Booklet settings are available If Short Edge Binding is selected the pages will be laid out to flip at the top If Long Edge Binding is selected the pages will be laid out to flip at the sides 60 Duplexing If Booklet Left Binding is selected the pages can be N folded as a left bound booklet If Booklet Right Binding is selected the pages can be folded as a right bound booklet ER Load plain paper into the tray From the printer driver specify the layout for duplex printing Click OK CON Bes With autoduplexing the back side is printed first and then the front side is printed Output Tray All printed media is output to the face down output tray on top of the printer This tray has a capacity of approximately 200 sheets A4 Letter of 80 g m 22 Ib paper Bey If the media is stacked too high in the output tray your printer may experience media misfeeds excessive media curl or static buildup Bes Remove transparencies as soon as possible from the output tray to avoid static buildup Output Tray 61 Media Storage How do I store media W Keep media on a flat level surface in its original wrapper until it is time to load it Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding W f media has been removed from its wrapper place it in its original pack aging a
57. ing refer to Direct Printing on page 36 IMAGE QUALITY Elec All factory default values are shown in bold Settings DRAFT NORMAL FINE Specifies the resolution of the printed image There are three settings DRAFT 600 x 600 dpi NORMAL 1200 x 600 dpi and FINE 2400 x 600 dpi If additional memory of 128 MB or more is not installed only DRAFT 600 x 600 dpi is available PAPER SIZE Settings LETTER A4 A5 STATEMENT J POSTCARD PHOTO 4x6 PHOTO 10x15 LTR 2 UP 4x6 A4 4 UP L SIZE A4 2 UP 10x15 Specifies the media size on which the image will be printed LETTER is the default setting for the Americas and A4 is the default setting for all other regions With the selection of LTR 2 UP 4x6 A4 4 UP L SIZE or A4 2 UP 10x15 the MEDIA TYPE is setto GLOSSY and LAYOUT is set to 2 UP resp 4 UP MEDIA TYPE Settings PLAIN PAPER THICK STOCK GLOSSY POSTCARD LABELS Specifies the media type on which the image will be printed LAYOUT Settings 1 UP 2 UP 3 UP 4 UP 6 UP 8 UP Specifies the number of images to be printed on a single sheet of paper When set to 1 UP only one image will be printed on a single sheet of paper BRIGHT NESS Settings OFF ON Changes the density of colors When set to ON images are printed even brighter Configuration Menu Overview 33 SHARP NESS AUTO ROTATE Settings OFF
58. ing the media misfeed the misfeed message in the control panel window persists open and close the printer s top cover This should clear the misfeed message 88 Understanding the Media Path Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference DUPLEX UPPER MEDIA JAM Page 89 TRAY 1 MEDIA JAM Page 89 FUSER MEDIA JAM Page 89 TRANSFER ROLLER MEDIA JAM Page 92 TRAY 2 MEDIA JAM Page 94 DUPLEX LOWER MEDIA JAM Page 94 Clearing a Media Misfeed in the Printer 1 Pull the lever and then open the top cover Eier If there is paper in the output tray remove it Fold up the output tray before opening the top cover K Do not touch the transfer belt Clearing Media Misfeeds 89 2 Carefully pull out the drum car tridge Note Position the removed drum cartridge as shown in the illustration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 3 Remove any misfed media Elec Always remove the mis fed media in the feed direction as shown only If it is difficult to remove the media from the fuser unit raise the fuser sepa rator levers to the posi tion for
59. insert the car tridge Bey Before inserting the toner cartridge make sure that the color of the toner car tridge to be installed is the same as the label on the toner cartridge carou sel 9 Press down on the toner car tridge until it snaps into place 70 Replacing Consumables 1 0 Close the front cover 1 1 Carefully close the top cover Bes The printer must complete a calibration cycle less than 2 minutes after the toner cartridge has been replaced If you open the top cover before the message READY appears the printer stops and repeats the calibration cycle Replacing Consumables 71 Replacing the Drum Cartridge 1 Pull the lever and then open the top cover Bes If there is paper in the output tray remove it Fold up the output tray before opening the top cover Ees Do not touch the transfer belt 2 Carefully pull out the drum car tridge Note Dispose of the used drum cartridge according to your local regulations Do not burn the drum cartridge 72 Replacing Consumables 3 Prepare a new drum cartridge Ees Do not touch the PC drum on the drum car tridge 4 Install the new drum cartridge Replacing Consumables 73 5 Carefully close the top cover Elec The printer must complete a calibration cycle less than 2 minutes after the drum cartridge has been replaced If you open the top cover before the message READY appears the prin
60. iping them with a soft dry cloth BOTTOM VIEW 5 Reinstall the drum cartridge Cleaning the Printer 81 6 Carefully close the top cover Cleaning the Duplex Option Feed Rollers 1 Open the duplex cover 2 Clean the feed rollers by wiping them with a soft dry cloth 82 Cleaning the Printer 3 Carefully close the duplex cover Cleaning the Media Feed Rollers for Tray 2 1 Lift the printer off of Tray 2 and temporarily place it on a sturdy flat surface 2 Clean the media feed rollers by wiping them with a soft dry cloth Cleaning the Printer 83 3 Lift the printer and reinstall it on top of Tray 2 Storing the Printer Note If this printer is not to be used for an extended period of time store the printer with the fuser separator levers raised set to the envelope position X DE du 84 Storing the Printer Troubleshooting Introduction This chapter provides information to aid you in resolving printer problems you may encounter or at least guide you to the proper sources for help Printing the configuration page Page 86 Preventing media misfeeds Page 87 Understanding the media path Page 88 Clearing media misfeeds Page 88 Solving problems with media misfeeds Page 96 Solving other problems Page 99 Solving problems with printing quality Page 103 Status error and service messages Page 109
61. is menu is displayed only on the model for the Americas 28 Configuration Menu Overview ENGINE SERVICE RESTORE Resets the ENERGY SAVER AUTO USER CONTINUE and TRAY CHAINING menus DEFAULT to the factory defaults In addition the PageScope Web Connection administrator password is reset to the default password For details of the PageScope Web Connection administrator password refer to the magicolor 2430 DL Reference Guide Network Menu If the printer is connected to a network the following settings should be spec ified For details about each setting contact your network administrator Bes All factory default values are shown in bold DHCP Settings DHCP SET ON BOOTP SET OFF DHCP SET OFF BOOTP SET ON DHCP SET OFF BOOTP SET OFF If there is a DHCP server on the network specify whether the IP address is automatically assigned by the DHCP server and other network information is loaded BOOTP Specifies whether the IP address is automatically assigned by BOOTP and other network information is loaded IP Setting 192 168 1 2 ADDRESS Sets the IP address of this printer on the network Use the Up Down Left and Right keys to enter the value When manually setting the IP address first set DHCP and BOOTP to OFF SUBNET Setting 255 255 255 0 MASK Sets the subnet mask value of the network Use the Up Down Left and Right keys to enter the value When manually settin
62. is printer such as its consumables and error information can be checked For details refer to Working with the Status Display on page 14 Printer Status Monitor Center The status of KONICA MINOLTA Windows only products on the same network can be checked For details refer to Working With the Printer Status Monitor Center on page 16 PageScope Web Connection With the Web browser the status of printers can be checked and each setting can be changed For details refer to the magicolor 2430 DL Reference Guide 6 Utilities and Documentation CD ROM System Requirements W Personal computer Pentium 2 400 MHz Pentium 3 500 MHz or higher is recommended Power Mac G3 or later G4 or later is recommended B Operating System Microsoft Windows XP Home Edition Professional Windows Server 2003 Windows 2000 Windows Me Windows 98SE Windows NT 4 0 K The 64 bit driver supports x64 operating systems running on AMD64 or Intel Pentium 4 with EM64T platforms Mac OS X 10 2 or later Red Hat Linux 8 0 or later SUSE Linux 8 1 or later E Free hard disk space Approximately 20 MB of free hard disk space for printer driver and Status Display Approximately 128 MB of free hard disk space for image processing B RAM 128 MB or more B CD ROM DVD drive E O interface 10Base T 100Base TX IEEE 802 3 Ethernet interface port USB Revision 2 0 and USB Rev
63. ision 1 1 compliant port Ele For details of the Macintosh and Linux printer drivers refer to the mag icolor 2430 DL Reference Guide System Requirements 7 Selecting Driver Options Defaults For Windows Before you start working with your printer you are advised to verify change the default driver settings Also in case you have options installed you should declare the options in the driver 1 Choose the driver s properties as follows Windows XP Server 2003 From the start menu choose Printers and Faxes to display the Printers and Faxes directory Right click the KONICA MINOLTA mag icolor 2430DL printer icon and choose Printing Preferences Windows 2000 From the Start menu choose Settings and then Printers to display the Printers directory Right click the KONICA MINOLTA magicolor 2430DL printer icon and choose Printing Preferences Windows Me 98SE From the Start menu choose Settings and then Printers to display the Printers directory Right click the KONICA MINOLTA magicolor 2430DL printer icon and choose Properties Choose Printer Proper ties Windows NT 4 0 From the Start menu choose Settings and then Printers to display the Printers directory Right click the KONICA MINOLTA magicolor 2430DL printer icon and choose Document Defaults 2 If you have installed available options proceed with the next step Other wise proceed with step 8 3 Select the Device Options Setting tab 4 Check that t
64. izes is the page size minus 4 mm 0 157 from all edges of the media Bes When printing in color on legal size media the bottom margin is 10 4 mm 0 409 es When printing on glossy stock the top margin is 10 mm 0 394 Imageable Area Envelopes Envelopes have a nonguaranteed imageable area that varies with envelope type Bes The envelope print orienta Nonimageable area 4 mm 0 157 tion is deter N Nonguaranteed area E a A mined N A by your appli N Guaranteed Z cation area Page Margins Margins are set through your application Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose If you choose a standard format you may lose part of your image due to imageable area constraints If you can cus tom size your page in your application use those sizes given for the imagea ble area for optimum results Media Types Loading Media How do I load media Take off the top and bottom sheets of a ream of paper Holding a stack of approx imately 200 sheets at a time fan the stack to prevent static buildup before inserting it in a tray Bey Do not fan transparencies Note Although this printer was designed for printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than pl
65. led Paper Capacity Tray 1 Up to 200 sheets depending on the paper weight Tray 2 Up to 500 sheets depending on the paper weight Orientation Face up Driver Plain paper Recycled paper Media Type Weight 60 to 90 g m 16 to 24 Ib bond Duplexing See page 40 for supported sizes Use plain paper that is W Suitable for plain paper laser printers such as standard or recycled office paper Note Do not use the media types listed below These could cause poor print quality media misfeeds or damage to the printer DO NOT use media that is Wi Coated with a processed surface such as carbon paper digitally gloss coated media and colored paper that has been treated E Carbon backed E Unapproved iron on transfer media such as heat sensitive paper heat pressure paper and heat press transfer paper E Cold water transfer paper E Pressure sensitive W Designed specifically for inkjet printers such as superfine paper glossy film and postcards W Already been printed on by another printer copier or fax machine Dusty W Wet or damp Media Types 41 Bes Keep media between 35 and 85 relative humidity Toner does not adhere well to moist or wet paper Layered Adhesive Folded creased curled embossed warped or wrinkled Perforated three hole punched or torn Too slick too coarse or too textured Different in texture roughness on the front and back Too thin or too
66. llowed Remove the excess media and reload the correct number of sheets in the tray The media guides are not correctly adjusted to the media size Adjust the media guides in the Tray 1 to match the size of the media Warped or wrinkled media is loaded in the tray Remove the media smooth it out and reload it If it still misfeeds do not use that media The media is moist from humidity Remove the moist media and replace it with new dry media Custom sized media envelopes labels postcards thick Stock or transparen cies are loaded in Tray 2 The recommended transparency or label sheet is facing the wrong way in Tray 1 Envelopes are facing the wrong way in Tray 1 Special media must be loaded in Tray 1 only Load the transparencies or label sheets according to the manufacturer s instructions Load the envelopes in Tray 1 with the flaps facing down If the flaps are on the long edge load the envelopes with the flap toward the left of the printer with the flaps facing down Solving Problems with Media Misfeeds 97 Symptom Cause Solution Media is misfeeding Transparencies have collected static elec tricity in the tray Remove the transparencies and load them in Tray 1 one sheet at a time Do not fan transparencies before loading them Unsupported media wrong size thick ness type etc is being used Use KONICA MINO
67. ls Postcard Thick Stock Transparency 55 Tray2 56 Loading Plain Paper 56 Duplexing 60 Output Tray 61 Media Storage 62 7 Replacing Consumables 2 ccccccssecceeeeeeeeeee ee seeeeeeeeseaeeeeeeeeeeseaeeeeseeeeeneeees 63 Replacing Consumables 64 About Toner Cartridges 64 Replacing a Toner Cartridge 67 Replacing the Drum Cartridge 72 8 Maintaining the Printer eeeseeeeeereneeennnnennnnnnenn nnne nnne nnn 75 Maintaining the Printer 76 Cleaning the Printer 78 Exterior 78 Interior 79 Cleaning the Media Feed Roller and Laser Lens 79 Cleaning the Duplex Option Feed Rollers 82 Cleaning the Media Feed Rollers for Tray 2 83 Storing the Printer 84 Contents lii 9 10 Troubleshooting ienie narnii nnne nnn nnne nnn iaa aiaa 85 Introduction 86 Printing the Configuration Page 86 Preventing Media Misfeeds 87 Understanding the Media Path 88 Clearing Media Misfeeds 88 Media Misfeed Messages and Clearing Procedures 89 Clearing a Media Misfeed in the Printer 89 Clearing a Media Misfeed From Tray 2 92 Clearing a Media Misfeed from the Duplex Option 94 Solving Problems with Media Misfeeds 96 Solving Other Problems 99 Solving Problems with Printing Quality 103 Status Error and Service Messages 109 Standard Status Messages 109 Error Messages Warning 110 Error Messages Operator Call 111 Service Messages 114 Installing Accessories ueesseseseesesseseeseneee ennt nnne nnn nnne nnne 115 Intro
68. magicolor 2430 DL User s Guide 4139 7743 06A 1800769 001F Thank You Thank you for purchasing a magicolor 2430 DL You have made an excellent choice Your magicolor 2430 DL is specially designed for optimal performance in Windows Macintosh and other environments Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS INC magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLUTIONS U S A INC Copyright Notice Copyright 2006 KONICA MINOLTA BUSINESS TECHNOLOGIES INC Marunouchi Center Building 1 6 1 Marunouchi Chiyoda ku Tokyo 100 0005 Japan All Rights Reserved This document may not be copied in whole or part nor transferred to any other media or language without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Notice KONICA MINOLTA BUSINESS TECHNOLOGIES INC reserves the right to make changes to this guide and to the equipment described herein without notice Consid erable effort has been made to ensure that this guide is free of inaccuracies and omissions However KONICA MINOLTA BUSINESS TECHNOLOGIES INC makes no warranty of any kind including but not limited to any implied warranties of mer chantability and fitness for a particular purpose with regard to this guide KONICA MINOLTA BUSINESS TECHNOLOGIES INC assumes no responsibility for or liability for errors contained in this guide or
69. means Do not dispose of this product together with your household waste Please contact the Local Authority for appropriate disposal instructions In the case of a new device being purchased the used one can also be given to our dealer for appropriate dis posal Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling Contents 4 Introd ction i382 4 st a aaa aaee a aeaa ueluti ani Getting Acquainted with Your Printer 2 Space Requirements 2 Printer Parts 3 Front View 3 Front View with Options 4 Rear View with Options 4 2 Software Installation seen nennen nennen nennen nnn Utilities and Documentation CD ROM 6 Drivers 6 Utilities 6 System Requirements 7 Selecting Driver Options Defaults For Windows 8 Uninstalling the Printer Driver For Windows 9 Displaying Printer Driver Settings For Windows 9 Windows XP Server 2003 9 Windows 2000 Me 98SE NT 4 0 10 Contents 3 Using the Printer Driver 10 Common Buttons 10 OK 10 Cancel 10 Apply 10 Help 10 Easy Set 11 Page Layout 11 Printer Figure 11 Setup Tab 11 Paper Tab 11 Quality Tab 12 Device Options Setting Tab 12 Using the Windows Status Display and Printer Status Monitor Center 13 Working with the Status Display 14 Introduction 14 Opening the Status Display and Showing the Supplies Status 14
70. moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use W Level during handling and storage Do not hold stand or store cartridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally distributed W Away from salty air and corrosive gases such as aerosols 66 Replacing Consumables Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge If toner spills immediately wipe it off with a soft dry cloth If TONER EMPTY on the ENGINE TONER EMPTY menu is set to STOP the message TONER LIFE END X where X represents the color of the toner appears when a toner cartridge becomes empty Follow the steps below to replace the toner cartridge Be If TONER EMPTY on the ENGINE TONER EMPTY menu is set to CONTINUE the message TONER EMPTY X appears 1 Check the message window to see which color of toner is empty Perform the operation described below to automatically rotate the rack to move the toner cartridge for the specified color so that it can be replaced Press Key Until Display Reads TONER LIFE END xor TONER EMPTY X Menu Select MENU SPECIAL PAGES MENU ENGINE Menu Select ENGINE REPLACE TONER y REPLACE TONER BLACK P Press until appropriate coloris REPLA
71. nd store in a cool dark place on a level surface W Avoid moisture excessive humidity direct sunlight excessive heat above 35 C 95 F and dust W Avoid leaning against other objects or placing it in an upright position Before using stored media do a trial print and check print quality 62 Media Storage Replacing Consumables f Replacing Consumables Note Failure to follow instructions as outlined in this manual could result in voiding your warranty About Toner Cartridges Your printer uses four toner cartridges black yellow magenta and cyan Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself Ele Install only new toner cartridges in your printer If a used toner car tridge is installed the indicator message will not clear and the supplies status in the Status Display will not be updated The toner is nontoxic If you get toner on your skin wash it off with cool water and a mild soap If you get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off AQ p If you get toner in your eyes wash it out immediately with cool water and consult a doctor Sz Refer to the following URL for recycling information Americas http printer konicaminolta net products recycle index asp Europe http www minolta qms nl nlen frames cleanplanet htm Not
72. nformation refer to the General Information Guide 108 Solving Problems with Printing Quality Status Error and Service Messages Status error and service messages are displayed in the control panel mes sage window They provide information about your printer and help you locate many problems When the condition associated with a displayed message has changed the message is cleared from the window Standard Status Messages This message means do this CALIBRATING After replacing a toner car tridge or after rebooting your printer after environ mental changes your printer automatically pauses to do an Auto Image Density Con trol AIDC cycle This pro cess is provided to make reliable printer operation with optimum output quality possible CANCELLING JOB The job is being cancelled ENERGY SAVER The printer is in Energy Saver mode to reduce power consumption during periods of inactivity When a print job is received the printer returns to normal power within 35 seconds IMAGING The image from the digital camera is being rendered PRINTING The printer is printing READY The printer is on and ready to receive data PROCESSING The printer is processing data WARMING UP The printer is warming up No action needed Status Error and Service Messages 109 Error Messages Warning This message means do this DRUM LOW
73. ng Not supported Use postcards that are W Approved for laser printers Media Types 45 DO NOT use postcards that are W Coated W Designed for inkjet printers Wi Precut or perforated n Preprinted or multicolored Yi Be If the postcard is warped press on the warped area before putting it in Tray 1 W Folded or wrinkled Transparencies Bes Do not fan transparencies before loading them Resulting static elec tricity may cause printing errors If you touch the face of the transparencies with your bare hands print quality may be affected Keep the printer path clean Transparencies are especially sensitive to a dirty media path If there are shadows on either the top or the bottom of the sheets see chapter 8 Maintaining the Printer NW Remove transparencies as soon as possible from the output tray to avoid static buildup You can print continuously with transparencies However this could affect the media feed depending on the media quality static buildup and printing envi ronment Try printing your data on a sheet of plain paper first to check placement 46 Media Types Ele If you have problems feeding 50 sheets try loading only 1 10 sheets at a time Loading a large number of transparencies at one time may cause Static buildup causing feeding problems Capacity Tray 1 Up to 50 transparencies depending on their thickness Tray 2 Not supported
74. o Key Function W Moves up in the menu structure W Within a menu choice that is changeable char acter by character scrolls upward through the available characters W Moves right in the menu structure W Moves right through the available menu choices 4 Y gt W Moves down in the menu structure W Within a menu choice that is changeable char acter by character scrolls downward through the available characters W Moves left in the menu structure W Moves left through the available menu choices Cancel W Cancels the currently displayed menu or menu choice W Allows you to cancel one or all print jobs that are currently being printed or processed 1 Press the Cancel key 2 Press the Right or Left keys to select either JOB CANCEL CURRENT JOB or JOB CANCEL ALL JOBS 3 Press the Select key The print job s is cancelled Menu Select pu E Enters the menu system W Moves down in the menu structure W Selects the displayed menu choice About the Control Panel 21 Toner Supply Indicators The indicators shown below will appear indicating the amount of toner that remains in the yellow Y magenta M cyan C and black K toner car tridges Toner Yo Me Co Ke Configuration Menu Overview The magicolor 2430 DL configuration menu accessible from the control panel is structured as shown below 22 Configuration Menu Overview Configuration Menu
75. ones of an image Contrast Control the darkness of an image Brightness Control the color purity of an image Saturation Control the clarity of an image Sharpness Device Options Setting Tab The Device Options Setting tab allows you to W Automatically identify installed options W Activate Tray 2 and or the duplex option W Enter the user name that is sent with the print job s n View information about the printer driver 12 Using the Printer Driver Using the Windows Status Display and Printer Status Monitor Center Working with the Status Display Introduction The Status Display shows information about the current status of the printer Elec Need to enable Bi Directional Support from Printer Properties in order to work properly when opening Status Display Opening the Status Display and Showing the Supplies Status Use one of the following steps to open the Status Display W Windows XP Server 2003 From the start menu choose All Programs KONICA MINOLTA magicolor 2430DL Utilities and then magicolor 2430DL Status W Windows 2000 Me 98SE NT 4 0 From the Start menu choose Pro grams KONICA MINOLTA magicolor 2430DL Utilities and then magi color 2430DL Status Altering the Size of the Status Display Window W Fromthe Display menu choose Status Reduce to decrease the size of the window W From the Display menu choose Status Expand to increase the size of the window Using the S
76. s not use or Software contained on any unused media except as part of the permanent transfer of all Software and Documentation as described above 10 In no event will KMBT or its licensor be liable to you for any consequential incidental INDI RECT PUNITIVE or special damages including any lost profits or lost saving even if KMBT has been advised of the possibility of such damages or for any claim by any third party KMBT or its licensor disclaims all warranties with regard to the software express or implied including without limitation implied warranties of merchantability fitness for a par ticular purpose title and non infringement of third party rights Some states or jurisdictions do not allow the exclusion or limitation of incidental consequential or special damages so the above limitations may not apply to you 11 Notice to Government End Users The Software is a commercial item as that term is defined at 48 C F R 2 101 consisting of commercial computer software and commercial computer software documentation as such terms are used in 48 C F R 12 212 Consis tent with 48 C F R 12 212 and 48 C F R 227 7202 1 through 227 7202 4 all U S Govern ment End Users acquire the Software with only those rights set forth herein 12 You agree that you will not export the Software in any form in violation of any applicable laws and regulations regarding export control of any countries For EU member states only This symbol
77. s on the right side of the panel remove the rear panel by slightly pull ing the left side of the panel toward you then sliding the panel off to the left 4 Insert the new DIMM straight into the DIMM connector until the latches snap into the locked position Observe the keyed side of the DIMM to align it with the connec tor If you cannot snap the DIMM into place do not force it Repo sition it making sure that the DIMM is seated completely in the connector 5 Reinstall the panel and tighten the screw 6 Reconnect all interface cables Dual In Line Memory Module DIMM 119 T Reconnect the power cord and turn on the printer 8 Print a configuration page from the special pages menu SPECIAL PAGES PRINT CONFIG PAGE and verify that the total size of the RAM installed in your printer is listed Duplex Option Duplex 2 sided printing can be performed automatically with the duplex option and enough memory installed See Duplexing on page 60 120 Duplex Option Installing the Duplex Option 1 Turn off the printer 2 Remove the two knockout plates and the tape WII X WIM 3 Prepare the duplex option es Before installing the duplex option open the duplex cover and check that the knob is posi tioned vertically After checking the knob close the cover Duplex Option 121 4 Install the duplex option 5 Open the
78. se messages appears turn the printer off then turn it on again If the problem persists contact your local vendor or authorized service provider AIDC SENSOR This service means do this message ERROR AIDC sensor error Contact Technical Sup port with the error infor mation ERROR COMMUNICATION A communication error occurred in the USB or Ethernet interface Check that the interface cable is properly con nected to the printer If the error continues to appear even though the cables are correctly con nected contact Techni cal Support ERROR CONTROLLER Controller internal error Contact Technical Sup port with the error infor mation ERROR ENGINE INTERFACE A communication error occurred with the engine controller Contact Technical Sup port with the error infor mation FATAL ERROR CODE XX An error has been detected with the item indicated xx in the ser vice message Reboot the printer This often clears the service message and printer operation can resume If the problem persists contact Technical Sup port 114 Status Error and Service Messages Installing Accessories Introduction Note Use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty Bes This chapter provides information about the following accessories Dual In Line 64 MB 128 MB 256 MB
79. ssion speed is set depending on the negotiation therefore there is no setting where negotiation is turned off The second value indicates the communication method for bi directional communication DUP Select whether data is sent and received in both directions simultaneously FULL or in one direction at a time HALF or select automatic recognition AUTO If AUTO is selected the transmission speed is set depending on the negotiation therefore there is no setting where negotiation is turned off The third value indicates the negotiation NEG setting mutually sends and receives information such as the transmission speed and determines the transmission set ting When set to ON negotiation is performed When set to OFF negotiation is not performed Configuration Menu Overview 31 Consumables Menu BLACK The approximate percentage of toner remaining in the black TONER toner cartridge CYAN The approximate percentage of toner remaining in the cyan TONER toner cartridge YELLOW The approximate percentage of toner remaining in the yellow TONER toner cartridge MAGENTA The approximate percentage of toner remaining in the TONER magenta toner cartridge DRUM The remaining life for the drum cartridge CAR TRIDGE 32 Configuration Menu Overview Direct Print Menu These settings are overridden by any settings configured within the digital camera For details on direct print
80. tatus Display W When the background of the printer graphic is green the printer is in standby mode or a job is printing normally W When the background of the printer graphic is red or yellow there is an error and the job has been interrupted The status of the printer and the error message are shown in the dialog boxes on the left The function areas include W Printer Status Displays text messages that describe the current opera tional status of the printer W How to Recover Provides you with explanations of what you need to do in order to correct problems and recover from error conditions W Warning Status Displays text messages that alert you of conditions Such as low toner 14 Working with the Status Display E Printer Status Figure Shows a graphic representation of the printer and indicates where the problem is W Printing Status Displays the status of the current print job E Select Popup Message Allows you to choose which message s you want to bring to the foreground when that particular condition occurs with the printer W Printer Information Allows you to check various information such as the number of prints W Supplies Status Displays the usage status approximate percentage remaining of each toner cartridge Recognizing Status Display Alerts When the Status Display detects a printing problem the icon on the Windows task bar changes from green normal to yellow warning or red error
81. ter stops and repeats the calibration cycle 74 Replacing Consumables Maintaining the Printer Maintaining the Printer AOp Read all caution and warning labels carefully making sure to follow any instructions contained in them These labels are located on the inside of the printer s covers and the interior of the printer body Handle the printer with care to preserve its life Abuse handling may cause damage and void your warranty If dust and paper scraps remain on the inside or outside of the printer printer performance and print quality will suffer So the printer should be cleaned periodically Keep the following guidelines in mind Turn off the printer unplug the power cord and disconnect all interface cables before cleaning Do not spill water or detergent into the printer otherwise the printer will be damaged and an electric shock may occur ANAO p The fuser unit is hot When the top cover is opened the fuser unit temperature drops gradually one hour wait time N Be careful when cleaning the inside of the printer or removing media mis feeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the printer Use a soft cloth to clean the printer Never spray cleaning solutions directly on the printer s surface the spray could penetrate through the air vents of the printer and damage the inter nal circuits Avoid using abrasive or corrosiv
82. thick Stuck together with static electricity Composed of foil or gilt too luminous Heat sensitive or cannot withstand the fusing temperature 180 C 356 F Irregularly shaped not rectangular or not cut at right angles Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g m 24 Ib bond is referred to as thick stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift Capacity Tray 1 Up to 50 thick stock sheets depending on Orientation Face up Driver Thick stock 91 to 163 g m Media Type Weight 91 to 163 g m 25 to 43 Ib bond their thickness Tray 2 Not supported Duplexing Not supported Ees 43 Ib bond is also referred to as 90 Ib index stock DO NOT use thick stock that is Mixed with any other media in the trays as this will cause printer misfeed ing 42 Media Types Envelopes Print on the front address side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these lay ered regions may be lost or faded Capacity Tray 1 Up to 10 envelopes depending on their thickness Tray 2 Not supported Orientation Face up Driver Envelope Media Type Weight 91 to 163 g m 25 to 43 Ib bond Duplexing Not supported Ees 4
83. ugh the even printer The media is moist Remove the moist media and replace it together from humidity with new dry media Too much static elec Do not fan transparencies tricity is present Media mis Top cover needs to Open and close the top cover of the feed mes be opened and printer again sage stays closed again to reset on the printer Some media remains Recheck the media path and make misfed in the printer sure that you have removed all of the misfed media Duplex Unsupported media Use KONICA MINOLTA approved option mis wrong size thick media See Media Specifications on feeds ness type etc is page 40 being used Plain paper recycled paper letter head postcard and thick stock can be autoduplexed if the duplex option is installed and the media type is set properly in the driver See Media Specifications on page 40 Do not duplex envelopes labels or Make sure that you have not mixed media types in Tray 1 transparencies Media is still being misfed Recheck the media path inside the duplex option and make sure that you have removed all of the misfed media 96 Solving Problems with Media Misfeeds Symptom Cause Solution Media is misfeeding The media is not cor rectly positioned in the tray Remove the misfed media and reposi tion the media properly in the tray The number of sheets in the tray exceeds the maximum a
84. ward the saved settings can be selected from the drop down list Select Default from the drop down list to reset the functions in all tabs to their default values Page Layout Click the button to display a sample of the page layout in the figure area Printer Figure Click the button to display an image of the printer with all installed options in the figure area Setup Tab The Setup tab allows you to Print several pages of a document on the same page N up printing Provide a watermark on printed documents Design custom watermarks Specify duplex and booklet printing Specify the paper source Define the type of media Specify different paper for the first page of a document Paper Tab The Paper tab allows you to Specify the size of the original document Define custom media sizes Fit printed documents to a specified media size Select the output media size Scale expand reduce documents Specify the orientation of the media Rotate the print image 180 degrees Specify the number of copies Turn on off the printer s sorting function Using the Printer Driver 11 W Turn on off the Transmit Once function E Print using a form overlay E Create edit a form overlay W Change the print position Image shift printing Quality Tab The Quality tab allows you to Switch between color and monochrome printing Specify color matching Images Graphics and Text Specify the resolution for the printout Control the t

magicolor 2430 DL User`s Guide - Printers

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