RAE-2 Repairhints Service & Competence Center Europe Version
Contents
1. 07 2001 CMT faults at RF part No service Check with WinTesla RX and TX unit Use RF Generator for generating 947 MHz Offset 67 708kHz 40dbm Ch 60 and open menu Testing RSSI reading to check RX Use menu tuning TX power for checking the different TX power level and under next point TX I O the spectrum Find out which part is faulty No RX no TX Check RFCLK 13MHz Vpp 830mV sinewave at SUMMA N690 PIN15 for the right frequency 13MHz 50Hz RFCLE 13 MHz atJ219 800 00 Hame Active Channel 1 600 00 Date 16 03 01 Time 13 07 33 400 00 Scale 200 ni Diw Y AL SOS 0 00 mi 200 00 Scale 0 ne Div Ss ALOR O ns mv 000 Size 4512 512 200 00 Maximum 37400 mi Minimum 465 25 mm 400 00 500 00 500 00 O ns 20 ne Div Check AFC 1 3V approximate value at R547 If AFC OV check short circuit on AFC line if ok change COBBA N250 Check 1018MHz Ch 60 G601 if G601 not working check power at Pin VCC 2 6V and VC 2 3V If VCC OV check line VSYN_1 to CCONT N110 at Pin 15 VR4 Check VREF_2 1 5V at J107 and at one side of R136 change CCONT N110 when VREF_2 0V If VC 4 5V at G601 check VREF_1 1 49V at the other side of R136 and Pin 41 of SUMMA N690 If only VREF_1 0V R136 is cold or broken change or resolder R136 MAD faults Check RFCLK 13MHz at J219 and line between C213 and GND OQ If MQ check L511 for cold or broken soldering If ok through hole connection i2. PLL 7 intermediate Voltage SN 1 14V Lid opened v nOK v _ Check discrete S components S E of PLL for cold or p nOK N brocken soldering r a L Pa Da _ Check 32 768KHz N Check Int PLL 1 47 MHz Change N400 X i N sinewave i z Nat 435 Y OK squarewave at J 400 OK j N gt discrete Change faulty components Te ra OK v gt PDAOK P lt JTAGOK 0K gt Change PDA N Module j Note If you do not have the possibility to JTAG JTAG Joint Test Action Group send the PDA to the next authorized local service center Everytime changing the XIP FLASH S D441 D442 the JTAG is needed 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 24 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Relink mode If Relink enable appears on PDA Display after conncting the normal battery Check resistance between E315 and E313 Good value MQ bad value kQ and lower cause of electrical damage change N400 f the communicator is connected to the service battery battery switched in Test Mode and does not switch in Relink mode also change N400 NOTE Before changing parts interchange all modules with working ones to find out which module is really faulty PDA LCD faults P
3. Training Group SCCE NOKIA CONFIDENTIAL 27 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 PDA software faults PDA only shows the 9110 logo and freezes or is rebooting again The PDA only shows the 9110 logo and freezes or reboots again because the INI file is corrupt If you have to rescue some files use PC Suite before format the PDA as in step 3 1 First try to format the file system by pressing the key combination Shift Tab lt at same time means check the file system 2 If the fault remains try Shift Tab gt at same time means remove temporary files including INI files 3 If the fault persists try Shift Tab F at same time means remove all data from PDA Note More detailed discription you can find in User Manual 9110 under section Troubleshooting problem 4 Internal Error The message INTERNAL ERROR appears on PDA Display after booting the SW because the user data are corrupt If you have to rescue some files try to use PC Suite SW for Import Export Note It is possible that also corrupt files are rescued and after rewriting to PDA the same fault will happen again After rescue try to format the PDA by shortly pressing the key combination Shift Tab F at same time after connecting the battery Note More detailed discription you can find in User Manual 9110 section Troubleshooting problem 4 XIP Checksum fail After i
4. and install the battery pad shown in the picture below he reason for changing battery The battery pads getting corrosive and mechanical damage Note Breaking battery connection can cause memory corruption and Does not charge faults Battery can move in the chassis Battery connector A160 Chassis Battery Battery pad The battery pad fixes the battery so it can not move any more Battery connector x160 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL RAE 2 Repairhints Version 1 0 Approved 9 30 Service amp Competence Center Europe Customer Care Training Group Modified 02 07 2001 Field strength is poor or dropping calls when lid is opened If field strength indicator is poor or dropping calls when lid opened the coaxial cable is broken Change it by using the new more resistable coaxial cable code 9780269 Use always the new route shown in the following picture below because of audio problems at MIC Line See also SB 023 ete rey PPR BARES aaa LEFT ines Hag Ugi ji H fi fi ff is CT Pa th im ts A Cable routed between guidance for better fixing use masking tape code 7310079 F S ry a Cable routed behind the guidance rib 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 10 30 RAE 2 Repairhints Service amp Co
5. bose E Mo sanati gt ag p 740i i aataid T ee a SSR ime er N AAE U A es i i i z a Se r m Ti hw R736 R737 R738 R739 R740 2604079 220n 2611707 33 2604054 470n 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 29 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Broken LCD PDA CMT Blue areas in PDA Display The PDA Display has a broken corner under metal frame change PDA Display No lights on backlight panel Check connection between L730 Pin 1 amp N730 Pin 4 0Q If connection is open change L730 Check if there are 60V AC between Pin 6 7 at N730 If there are only 30V AC or less change N730 Check if the backlight panel is correctly assembled Check if the two screws M1 6 x 5 at the bottom of UI are fixed with 10Ncm this is also necessary to contact the panel to Ul Hinge flex and or X700 X800 fault f no or dark areas on PDA Display and or CMT Display check if Flex connector X700 UI X800 PDA and Hinge Flex contacts are dirty bent or broken Clean or change connectors contacts if necessary Check also if connectors X700 X800 are not closed correctly CMT Display broken Lines missing in CMT Display because of broken corner under metal frame change CMIT Display 2001 Nokia Mobile Phon
6. broken soldering or short circuits see picture Battery empty fault or power line faulty Check the battery voltage 3 6V at battery pack Check VB 3 6V at J111 Check VBat line X160 L103 for short circuits Check BSI and BTEMP line to CCONT X160 R122 D100 CCONT N110 for short circuits or broken connections 32 768 kHz B430 faulty f battery is connected check 32 768kHz squarewave Vpp 2 82V at J100 See picture below If no signal check sleepclock line for broken and or short circuits from connectors X190 X830 Check 32 768kHz sinewave Vpp 1 20V from B430 at J435 on PDA See picture below 32 768 kHz at CMT J100 32 768kHz at 1435 from B30 2 003 2 000 Name Active Channel 1 Name Active Channel 1 1503 Date 14 03 01 1500 Date 08 05 01 Time 13 78 25 Time 2b 1 003 7 YScale 500 mV Diy 1 000 YScae 500 nv Div YAtSOR 250 mv YABO DOD my 0 008 XScale 10 ysiDi 0000 XScale 10 gaii MALO pi sais 0 ps v 0 003 Size 512 513 v 0 000 Sie 52 512 L497 Maximum 1521Y D500 Masmum 574 30 mi Minimum 1 3 Y Minimum 594 22 mi 0 597 1 000 1 497 1 500 1 997 2000 p 10 pe Diy p 10 ps Diy 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 12 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 CCONT N110 faulty Check PWRONx
7. code 9780267 The reason for too short elastomer is the thicker chassis See SB 021 HF speaker connection failure f HF speaker does not work because of bad connection between speaker s springs and HF speaker change Audio holder assy from old version code 9467029 to new one code 9467049 Insert SIM card Metal gasket short circuits If Insert SiIMcard appears on CMT Display check first which gasket is assembled f the old one is installed short circuits on SIM contact Pin s 1 3 is possible shown in the picture below Change metal gasket in this case Otherwise change Back cover to the new Version because the new metal gasket is implemented If there is the same fault then refer to SIMcard faults Old metal gasket New metal gasket Pin 1 3 Old metal gasket 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 8 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Poor battery contact See also SB 029 Following faults will probably happen when breaking battery connection 1 Insert SIMcard 2 SiMcard rejected 3 Dropped calls 4 CMT switches off for a short moment This mentioned symptoms will happen when the battery can move slightly and the connector pin s BTEMP and BSI have losing for a couple of milliseconds connection to battery Change battery
8. problems PDA or service battery fault Check Relink Mode from PDA Open the lid In the upper left corner 5 points and Relink enable appear on PDA Display Ifyou can see the startup logo check if service battery is switched in test mode switch is located at the right side of service battery If the service battery is switched to test mode change PDA and try to reflash If reflash works PDA is faulty refer to PDA faults FLASH instruction when FLASH is empty or contains corrupt SW CMT does not work Switch service battery to Test Mode switch is located at the right side of service battery Connect the phone to FLA 7 using SCH 8 cable M2BUS and FBUS lights are shining yellow Connect service battery with FLA 7 and other side with communicator The FBUS light switches off Open the lid and check if PDA is going to Relink mode there must be 5 points and after a few seconds Relink mode shown on PDA Display When PDA is in Relink mode the FBUS light goes on again Now try to flash the phone NOTE Do not push the power on button when the CMT is not working yet If the power on button is pushed the M2BUS FBUS turn lights off and the WinTesla flashprogram is now waiting for communication with CMT The only possibility to flash the phone is when the M2BUS and FBUS lights are turned on FLASH D210 empty or faulty If the current consumption is around 5mA try to flash the phone Ifthe fa
9. shorts or breaks R510 C516 If ok change MAD D200 If LNAAGC 2 8V then change CRFU N600 Check RFCLK 13MHz at C515 If no signal check 13 MHz G690 refer to NO RX noTX Check 1018MHz at Pin 12 of CRFU If no signal refer to NO RX noTX Check 232MHz VHF at SUMMA Pin 8 If there is no signal refer to TX faults 232MHz circuit Check 71MHz IF at Pin 9 10 of CRFU N600 If no signal check CRFU refer to CRFU N6OO faulty Check 13MHz IF at Z701 The attenuation between IN and OUT is 6dbm If higher change Z701 in case of no signal at Pin 30 from SUMMA N690 check SUMMA refer to SUMMA N690 faulty CRFU N600 faulty Check VREF_2 1 5V at Pin 16 If no signal check CCONT N110 and lines Check LNAAGC 2 8V Front END on is active at Pin 26 PDATAO from MAD Check LNAOUT Pin 23 947MHz CH 60 Check UHF 1018MHz CH 60 at Pin 12 Check VRX 2 75V at Pin 6 17 If no signal check CCONT N110 and lines Change CRFU N600 if all values in limit Neg SUMMA N690 faulty SUMMA _ V2 outm_tx Check VCP 4 6V at Pin 13 22 WC 1 PCH a ie 37 Check VREF_1 1 49V at Pin 41 eee oe i 24 _ 2 C 3 2V CH 1 24 z 275V Check RFCLK 13MHz at Pin 15 erie A eee Neen Check VSYN_ 2 2 75V at Pin 16 19 and 2 6V at Pin 9 2nd IF 13MHz to COBBA cies 7 1018MHz G601 Check RXC 1 2V t UHFLO AGC absolute 512 at Pin 36 and IF 13MHz to 2701 OUTP_ Res ij YHFLO 232wW1Hz Change SUMMA N690 if all lo_out f f Values are in limit YTE 2b 2nd IF 1aMH
10. 3V at J113 Check VBB 2 8V at J109 Check VCXOPWR 2 8V at J204 Check VREF_2 1 5V at J107 Check VCOBBA 2 8V at J110 If one off the voltages is missing check Pin s from CCONT N110 for cold or broken soldering and surrounding components Resolder or change faulty component Note CCONT has changed from old CCONT 2h code 4370391 to new CCONT 21 code 4370479 See SB 022 SIM Card faults Insert SIMcard Check if connector pins of SIM card reader X150 are bent or soiled change X150 if necessary Check resistance at Pin 1 6 Look picture below Note Short circuit the X160 battery connector between Pin 1 and 4 to unload the capacities for a short moment Now check the resistance between GND Pin 4 and the other five Pin s with a multimeter If broken connection or grounded Pin s check V104 R124 R125 R128 C127 C128 and N110 for cold or broken solderings or change faulty component if necessary es FE CO PH OF FE 1 6 OOhm TRCN p VSIM3 200kOh m 220kOhm 200kOh m 220kOhm svsiM oa _ RS ed 2 m5 4 5MO0Ohm 4 9MOh m J 230kOhm 240kO0hm a OI mm 1SIMCLK 1 45MOhm 4 9MOhm Check VSIM 3 5V depend on used SIMCard at X150 Pin 3 5 If no signal probably the CCONT N110 is faulty SIM PING at 150 6 355 Name Active Channel 1 5395 Date 16 03 01 Time 12 55 18 4 495 Scale 1 Dv Y AE5OS 23995 Y ao cee amp W mes tO 38 80 mes Mo 2 38 Size 500 512 1 395 Maxinum 5064W Minimum 175 0
11. DA Display vertical stripes f you see vertical stripes on the PDA Display and or the PDA freezes after pressing buttons around the S key Change N400 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 25 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 PDA Display completly blue After inserting the battery the PDA Display appears completly blue NOTE Before changing parts interchange all modules with working ones to find out which module is really faulty PDA LCD completly blue lt Check we Check sath 4 o atas 7 OK y OK Change Phaser N450 wa i C Check X800 Hinge Flex and on Pa Ream is Ul Modul X700 C739 X730 PDA LCD M gt LCD Temp value ee for shorts interru ptio ns and broken os Pa soldering OK v PDA OK After changing components you always have to realign LCD TEMP value Follow the steps 1 9 Use WinTesla SW RAE2PD to tune the PDA Display and follow the next steps Start the RAE2PD SW Speed 115200 Com1 or Com2 depending on your PC setup Choose RS protocol and press OK Switch service battery in test mode located at the right side of service battery and connect it with PKD 4F dongle Connect the phone to serial port com1 or Com2 port depending of your PC setup using DLR 2 cable Connect service b
12. NOKIA CONFIDENTIAL 1 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Repairnints Communicator 9110 9110 RAE 2 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 2 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 General How to use this document Place the schematics behind this manual Now you are able to follow these specifictions with graphical layouts and it is easier for you to find the components and measuring points General handling Special Note Before starting repair interchange all modules PDA CMT UI with functional modules to define the faulty one Check also the test equipment of proper functionality Component characteristics Some components contain important data Several described steps are only practicable if you are able to reflash realign the phone and or rewrite IMEI SIMlock in certain cases Please pay attention to separate notes Use only the 91101 PDA SW for 91101 communicator known by the special product codes It is not allowed to flash 9110 PDA with 91101 SW uBGA components and broken balls Special attention to BGA components All uBGA s are replaceable and must be renewed after removing Reflow by hot air fan is not allowed Check soldering point
13. NT Check COBBACLK 13MHz Vpp 3 47V at J253 see picture below if not ok refer CMT electrical faults MAD TaMH2 CobbalLk at J253 4 O00 Name Active Channel 1 3 000 Date 06 05 01 Time 08 36 32 2 O00 Scale 1 ViDiv YAOS 00 mv 1 000 Seale 50 nii eats O ng v 0 000 Size 52 512 1000 Maximum 1 630 Minimum 1 837 2 000 3 000 4 000 Uns AU ne Dy If SIMlock data s and SIMcard signals from CCONT are ok change N250 COBBA NOTE Rewrite SIMlock and IMEI data with Nokia SECURITY Password and make a SW update if procedure is permitted to you 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 14 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Not charging First check with WinTesla menu Tuning Energy Management Calibration which fault appears f charger voltage Battery voltage out of limit check R103 4 7kQ and R104 47kQ If values not ok check VCHARG line and components for shorts or breaks change faulty one N110 N120 R103 R104 Check Pad 2 V_IN 50kQ and Pad 3 Chrg_CTRL 32KQ at CMT modul X170 If V_IN has low resistance 5kQ check C170 and R170 If V_IN has high resistance MQ check F170 If CHRG_CTRL 0Q R172 is faulty Check BSI line from battery connector X160 to CCONT N110 Pin 62 10KQ If value is not ok check BSI
14. attery with 9110 Disconnect and then connect service battery with Fla 7 When the lid is open a small point appears in the upper left edge If the startup logo appears start again with step 7 8 Ifthe message Target responding in testmode appears on PC press OK Otherwise press cancel and start again with step 7 E Ot a eS At first open Peripherals Test LCD Panel and choose Grey to show a GREY SCALE on PDA Display Then choose the menu and open I O Function Phaser Calibration to tune PDA Display 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 26 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 CMT does not switch on When the power on button is pressed the CMT Display shows slight contrast but does not start open the lid use a magnet and put them in the lower left corner of keyboard area and check if the PDA Display turn off If not change S390 on PDA module NOTE Use always the new reed relay S390 new code 5209005 old code 5309001 New reed relay in use at HW 6000 from IMEI 449211 70 655468 2 See SB 035 ie d reed rel E E PAi i i h a a i i a Ets if Souk Say ae fe i ji inn ig z EITE a Hi i yali eE TA EnA Fa Stet eos a We PEA EE EES eN ew reed relay ce f ae i B 2001 Nokia Mobile Phones Checked by Approved by Customer Care
15. be disclosed to others without the prior written consent of Nokia Mobile Phones 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 4 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Contents Mechanical faults 5 CMT electrical faults 11 SiMcard faults 12 Not charging 14 Contact service 14 CMT SW update problems 15 CMT faults in RF part 16 RX faults 17 TX faults 19 PDA electrical faults 22 PDA LCD faults 24 CMT does not switch on reed relay 26 PDA software faults 27 User Interface faults 28 Broken LCD PDA CMT 29 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 5 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Attention At first interchange all moduls PDA CMT UI with working ones to find out which module is faulty Mechanical faults CMT does not start CMT shuts down Keypad failed Insert SIMcard Flash empty or faulty If CMT does not start check current consumption when pressing the power on botton f the current consuption does not change check X190 C106 and X160 for mechanical damage see pictures If these are damaged change if necessary Note The edge is
16. curved when the connector Is broken check also for short circuits under connector X160 Battery connector VBatt BSI BTEMP GND Fe j Mechanical damage from VBatt Pin1 of X160 The VBatt pin is not as long as the GND pin The phone may shut down or Insert SIMcard appears on CMT Display if battery is not fixed correct in chassis In this case the BSI pin Battery Size Indicator is loosing connection to battery Change X160 See also SB 29 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 6 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Check C106 for cold or broken soldering by pressing the component slightly from the side with tweezers a E w a a ia a C ia al a oy es zi a AT AT iy E ce a ne pele te Old B cover New B cover 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 7 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Audio holder fault Generally check for cold soldering at audio holder area on PDA Earpiece does not work If the earpiece does not work because of too short elastomer in audio holder assy change the short one 6 8 mm code 9780238 into the new longer version 7 1 mm
17. d in Contents followed by detailed description for further analysis It is to be used additionally to the service manual and other service information like Service Bulletins For this reason it doesn t contain any circuit descriptions or schematics All measurements are made by following equipment Nokia repair SW WinTesla 6 43 CMT DLL Version 00 00 18 PDA DLL Version 6 0 Nokia Module Jig MJS 4 Digital Multimeter Fluke 73 Oscilloscope Fluke PM 3380 B Spectrum Analyser Advantest R3131C with an analogue probe RF Generator Rohde amp Schwarz CMU 200 GSM Tester While every endeavour has been made to ensure the accuracy of this document some errors may exist If the reader finds any errors NOKIA should be notified in writing using following procedure Please state Title of the Document Issue Number Date of publication Page s and or Figure s in error Please send to Nokia GmbH Service amp Competence Center Europe Meesmannstr 103 D 44807 Bochum Germany Email training sace nokia com Copyright Nokia Mobile Phones This material including documentation and any related computer programs is protected by copyright controlled by Nokia Mobile Phones All rights are reserved Copying including reproducing modifying storing adapting or translating any or all of this material requires the prior written consent of Nokia Mobile Phones This material also contains confidential information which may not
18. es Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 30 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Change History z Training Draft 03 03 2001 First version for the repair group roup Training Approved l 22 06 2001 First approved release roup 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE
19. frence between base level and power level 5 check with oscilloscope VPD on J708 see picture base and power level 5 below when turning power level up VPD Base Power Level at J708 VPD Power Level at J 708 2 0i 2 Of Hame Active Channel 1 Name Active Channel 1 2000 Date 06 0 0 2000 Date 06 0 0 Time 46 1 Time BF 1 500 Y cale 500 mWDi Tall WSeale 500 mD YAOS SO000 mV VASO SO000 mi ui is 1 miel ika d moll SAIs O m sA 0 ms v 0200 Y5 612 giy VIW YS 512 Fid 000 Maximum 00 63 ml 000 Maamum 1 005 V Minimum 356 87 ml Minimum 418 75 m J500 J500 1 000 1 000 1 500 1 500 ms 1 mD ms 1 ms Div Ifthe values do not change at J708 check C618 R622 and SUMMA N690 Pin 31 change faulty component if necessary Ifthe values change but the signal is not getting stronger tip very carefully with a non metallic item on top of N500 If the Signal gets stronger cause of cold ground soldering under component change N500 Check VTX at Pin 16 refer NO TX VTX picture YTS on Summa W690 PIN 47 2 125 1 625 1 125 0 625 Y 0125 0 375 0 875 1 35 1 675 0 ms 2 ma Div Check 902MHz at Z500 Duplexer Pin ANT if the signal is ok change X170 botton connector 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA Service amp Competence Center Europe Customer Care Training Group NO TX CONFIDENTIAL 21 30 RAE 2 Repairhints Ve
20. k and surrounding components p Checked by Customer Care Training Group y A Ch eck NS 7 C 13MHzIFat Z701 infout lt nOK 27 a N lt Check S lt 232MHz VHF gt atN690 lt DS Ping Pa ra OK ae mi _ Change Z701 Approved by SCCE NOKIA CONFIDENTIAL 19 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 TX faults No IX Check SW Tuning TX Power and TX 1 0 with WinTesla f no TX use WinTesla SW Testing RF conrtols TX Burst mode power level 5 CH 60 232MHz circuit Check 232MHz at N6 90 SUMMA Pin 8 If no signal check C581 for cold or broken soldering Check VSYN_1 2 75V When OV check line to CCONT for shorts or breaks If ok change CCONT N110 Check V660 Emitter 1 8V Collector 2 5V Base 1 2V If the values are not ok check the discrete components see picture below VSYN_1 2 75 VHF LO 232Mrz POI PINT M690 SUMMA 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 20 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Power Amplifier N500 faults Check Vbatt 3 6V at Pin 1 2 4 and 6 Check 902MHz at Pin 8 Check also 902MHz at Pin 13 and put the power level from Base up to 5 The signal must be getting stronger When you see no dif
21. line for shorts or breaks and change faulty components C160 R122 C160 D100 N100 Ifthe battery power indicater is scrolling continuously without charging or it overloads check voltage at CHAPS N120 Pin 5 and 12 They must have the same voltage level as VB 3 6V depends on battery voltage When different check N120 and R131 for cold or broken soldering change faulty component if necessary Check PWM 32Hz squarewave with ACP9 Charger and 1Hz with ACP7 Charger when connected at Pin 7 of CHAPS If there is no signal change CCONT N110 Contact service COBBA parallel Check VCOBBA 2 8V at J110 Check COBBACLK 13MHz squarewave Vpp 3 47V at J253 Check VBB 2 8V at J109 If all values ok change COBBA N250 in some cases named in Service Manual D250 and rewrite SIMlock and IMEI data Ifthe fault still persists check MAD D200 refer MAD faults NOTE Rewrite SIMlock and IMEI data with use of NOKIA SECURITY PASSWORD and make a SW update if the procedure is permitted to you PPM validity failed Try to reflash CMT SW f ppm file fails when rewriting caused by broken balls under flash change FLASH D210 If the same fault will happen change MAD D200 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 15 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 CMT SW update
22. mi 0 395 0 605 1 605 38 80 ms 20 marDiw 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 13 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Check SIMCLK 3 25MHz Vpp 3 26V at Pin 1 of X150 when phone powers on with inserted SIMcard If no signal check SIMCLK at CCONT N110 Pin 41 If ok change CCONT If not ok change MAD 3 25MHz SIMCLE at PINT 1150 4 00 Name Active Channel 1 3 000 Date 06 05 01 Time 08 23 12 2 000 Y Scale 1 WD YY At SOs O 0 mi 1 000 Seale 100 ns Div SAtOA Fis Yo 0000 Size S12 512 1 000 Maxinum 1 750 W Minimum 1 510 2 00 3 000 4 OO Ons 100 ns Div SIM card not accepted If SIMcard not accepted appears on LCD after entering PIN Code a SIMlock is probably activated in phone Check SIMlock status with WinTesla SW under menu Quick RF info Compare shown SIMlock data with the listed entries of the respective product code Note If the MSIN data field is closed to a special IMSI number range only the operator is authorized to open it See also General SB 065 Ifall SIMlocks closed try to reprogram the SIMlock setting with NOKIA SECURITY PASSWORD or send phone to the next authorized regional service center Ifthe fault persists check VCOBBA 2 8V at J110 if not ok refer CMT electrical faults CCO
23. mpetence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 Poor operating time Further symptoms CMT flashing fails no response Not charging Current consumption too high If there are one of these symptoms the chassis gasket short circuits the battery connector pins Cut the gasket at battery pins area with a knife Note Do not scratch the chassis beware of corrosion Cut with a knife After cutting i rh birk i EE ke aS bs Gasket i i Pi i wag i ae Heol iea Pije m pee el 7 ae ao fe a Er Chassis Burr in FBUS line CMT flashing fails cause of wake up during flashing The Burr is connecting the FBUS_TX line to ground Check FBUS line on CMT see picture because the cutter at the production line sometimes cuts the FBUS line from CMT board badly Cut with a sharp knife After cutting Burr is connecting the FBUS_IX line to ground 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 11 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 CMT electrical faults CMT PWRONx VBat 3 6V PDA CMI ABOO sso 100X830 Hinge Flex PYRO Nx W113 CMT off 2 054 CMT off 3 PWREEY pressed OV PWREEY pressed for a short moment 2 6 then 2 954 CMT on 3 54 Check voltage and all connections for
24. nserting battery on PDA Display appears XIP Checksum failed Try to update checksum with use of WinTesla SW Menu Product Open RAE2PD I O Functions Update Checksum Note Service Battery must be switched in Test Mode For right connection refer to PDA Display completly blue Now disconnect Service Battery and switch it in Normal Mode Connect Service Battery to communicator and open the lid If the same fault persists refer to Electrical faults PDA does not start f update checksum is ok try to flash the PDA If flash update fails or the same fault is appears again probably the CPU or one of the XIP flash s are faulty because of broken balls Note Only use the 91101 PDA SW for 91101 communicator recognizable by special product codes It is not allowed to flash 9110 PDA with 91101 SW See SB 032 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 28 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 ATTENTION First of all interchange all modules PDA CMT UI with functional ones to define the faulty module User Interface faults 0201483 PDA reboots when lid was opened several times only with HW version 3600 4000 and 4001 board Version 10 See SB 017 Change the following components marked in the graphic and table BS2 UI board Version 10 za w A of og SS
25. rrent consumption when connecting service battery see flowchart Check 32 768kHz Vpp 1 20V sinewave at J435 of B430 Check CPU core clock 1 47MHz Vpp 1 5V squarewave at J400 CPU core clack 1 4 MHz 1 925 Name Active Channel 1 1 425 Date 19 03 01 Time 0 06 41 0 925 Scale 500 ro Diy YASO 75 00 mi 0 425 Scale 200 ne Div ALO 0 n w 0 075 Size 512 512 0 575 Maximum 1 4144 Minimum 1 560 1 075 1 575 2 075 ns 200 nsr Diw 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA Service amp Competence Center Europe Customer Care Training Group PDA fail we yA A hange DRA M A PDA OK nOK XIP FLASH Change N400 iq d SK P Sg S we ee l CONFIDENTIAL RAE 2 Modified 02 07 2001 Interchange all modules N PDA CMT UI with working ones to find out which J module is faulty Pa 170 mA 180 mA 23 30 Repairhints Version 1 0 Approved y Connect service battery o a D443 Ja i Change D441 lt JTAGOK gt lt PDA LCD shows slide contrast a S JTAG OK oak NS O28 Lid closed lt PDA OK OK Change D442 gt XIP FLASH and check current 50 mA consumption Check PDA es iii Pa i S at E312 ae Change B430 0K KO P Check
26. rsion 1 0 Approved Modified 02 07 2001 TX Fail E VBatt 3 6V 902MHz ch 60 J TX power Level 5 y pr x Cheek ii AOK Vec 2 8V Check VXO line between CCONT Pin 25 and G690 PinVcc OR if ok change CCONT N110 x mal as A 4 Ss 4 i Pa Check Ve Fee lt between 0 5V 23V at G690 a Pi n Ve P a Check AFC line for short N gt circuits if ok change N250 COBBA nOK 24 4 OK r A Check 232MHz Ok gt lt NN S Cheek a _ gt n0K lt 13MHzRFCLK S at J706 Pa Wa OK NN SS so Re _ Check at N690 me a i b PD1 2V Pin12 gt nOK gt _ change N690 Vref_1 1 49V Pin41_ Se a at L512 P S a as 4 Sw Y 0 ee A Cesk SR 2 lt VSYN_1 2 7V gt nOK gt se at I702 OK r SO Check VSYN_1 Line between CCONT Pin15 and R545 OR v lt a i Check discrete components of N N 232MHz circuit especially C581 Change Change G650 for cold or broken solderings CCONT i 10 YY Sy change faulty component lt x Pe Sg a lt Check 1018MHz Check G601 UHF at N600 CRFU nOK gt 1018 MHz UHF _ and components OK Check TX out line between Pa Check S N600 Pin 30 and N500 RFIN lt nOK 902 MHzat NS Pin8 for shorts or interruption J NN 500 Pin 8 OK Pa Be a Check PA Check Ls gt VB 2 V E DN Check VBatt line for att 3 6V at 902MHz at N500 tk Pin 12 Ab lt in
27. s remove oxidated solderings broken balls carefully by enclosing a few new solders before placing new components The only allowed way to change BGA components is to use from NMP approved uBGA rework maschines e g ZEVAC OK International Use only recommended Fluxtype and an appropriate amount of it When changing any BGA on PDA check the keypad side for dirt or remnants of flux after rework Clean PCB carefully do not use any scratching or rubbing tools Realign after repair Characteristics of replacement parts are different To prevent additional faults after repair RX quality TX power etc it is necessary to retune phone values For tuning see Service Manual at Chapter Service SW and Tuning Instructions 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 3 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 IMPORTANT This document is intended for use by authorized NOKIA service centers only The purpose of this document is to provide some further service information for NOKIA Communicator 9110 I It contains a lot of collected tips and hints to find failures and repair solutions easily It also will give support to the inexperienced technicians Saving process time and improving the repair quality is the aim of using this document We have built it up based on fault symptoms liste
28. s broken between L511 and C213 change CMT PWB Check SLCLK 32 768kHz squarewave at J241 Check VBB 2 8V at J109 Check VCORE 1 7V new MAD 07 and 2 8V old MAD 10 at J112 Check PURX 2 8V at J240 Check VCXOPwr 2 8V at J204 SleepX COBBA faults Check VCOBBA 2 8V at J110 Check VBB 2 8V at J109 Check COBBACLK 13MHz at J253 Check VREF_2 1 5V at R251 Check phone in call mode with a simulator Check errors frequence RX Quality TX Power level 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 17 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 RX faults RSSI tuning problem If itis not possible to tune RSSI use RF Generator for generating 947MHz Offset 67 708kHz 40dbm CH 60 and open menu Testing RF controls Active unit RX Operation mode continuous Check 947MHz at Duplexer Z500 between In and Out Out at L508 The normal attenuation is 5dbm If the attenuation is higher change Z500 Check the amplification of 947MHz between Pin 25 LNAIN and Pin 23 LNAOUT from CRFU N600 the increase must be 20dbm F Pin 23 low or no signal check at Pin 26 LNAAGC 2 8V Front End on active When LNAAGC OV then check in WinTesla menu RF Controls if the Front End ON is activated When not then activate them f nothing happens yet check PDATAO line for
29. terruption 4 Z 3 a x d 4 N500 Pin 1 Pa g PA OK Check VPD signals with OK oscilloscope at N500 Pin 9 if OK change N500 ie f Check 902MHz at Z500 Pin Ant if OK change X170 bottom connector 2001 Nokia Mobile Phones Approved by Checked by SCCE Customer Care Training Group NOKIA CONFIDENTIAL 22 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02 07 2001 ATTENTION First of all interchange all modules PDA CMT UI with functional ones to define the faulty module PDA BS1 0201484 electrical faults PDA BS1 does not start Note If you do not have the possibility to JTAG JTAG Joint Test Action Group send the PDA to the next authorized regional service center Everytime changing the XIP FLASH S D441 D442 the JTAG is needed Connect service battery to communicator and listen to the HF speaker if you hear some POST BEEP Codes Power on selftest 3Beep Memory failure in 1 64kB of memory connection between N400 and D441 faulty in most cases change N400 cause of broken soldering Otherwise the D441 XIP flash has to be changed But if you do not have the possibilty to JTAG change the PDA module and send the faulty one to next authorized regional service Note For more information about POST BEEP Codes see in Service Manuel Chapter 7 Troubleshooting POST BEEP Codes Check cu
30. ult information from prommer is Algorithm file or alias ID don t find etc change FLASH D210 and reflash again If the fault information from prommer is External RAM failed check Pin s of SRAM D220 for cold or broken solderings change D220 if necessary and reflash again Ifthe phone does not work in both cases change D200 cause of broken or cold soldering Note When changing D200 see also SB 020 New MAD 07 code 4370611 and Jumper R151 assembled J112 1 7V from CCONT Pin 59 V2V Old MAD 10 code 4370421 and Jumper R152 assembled J112 2 8V from CCONT Pin 55 VBB Low standby time SW bug See SB 036 If sometimes poor operation time happens when CMT is off a reason for this fault is a CMT SW bug Make a CMT SW update ver 6 01 or newer N500 faulty Check current consumption when CMT is in sleep mode and lid is closed no SIM card connected current consumption between 3 5mA 20mA Ifthe current consumption is higher then 20mA in most cases around 500mA and higher lift L510 When current consumption is now in limit change N500 POWER AMPLIFIER with use of soldering machine OK International ZEVAC etc If low or no TX power refer also to CMT faults at RF part TX faults N500 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA CONFIDENTIAL 16 30 RAE 2 Repairhints Service amp Competence Center Europe Version 1 0 Approved Customer Care Training Group Modified 02
31. z cal 39 WOYN_ 2 2 8 38 VCP 4 6 rT YREF_1 1 49 a a WAC Fion Cobha WOYN_ 2 2 75 e von AGC absalute 512 VCP 4 8 3nd IF 13aMHz 4 2001 Nokia Mobile Phones Checked by Approved by Customer Care Training Group SCCE NOKIA Service amp Competence Center Europe Customer Care Training Group NO RX lt Vee 2 8V gt lt P at G 690 Pa Check line between CCONT i N110 Pin25 and G690 Pin Vcc lt q nOK change CCONT if necessary J a P J aS a Ut eck AFC gt approximate y E value 1 3V at R547 a Lo we i OK v Change G690 13MHz RFCLK J Check AFC line if OK change COBBA N250 N er NN a Check VSYN_1 line to N A Vee 2 7V gt n0K CCONT and R535 Anok change CCONT R535 S A if necessary J N at G601 Pa OK a Ps W If Ve 4 5 V Vref1 OV N Check check R136 and N110 CCONT r nOK lt Ve 2 3V w change them if necessary J S we e at G60 1 OK ChangeG601 p vA 2001 Nokia Mobile Phones CONFIDENTIAL RAE 2 18 30 Repairhints Version 1 0 Approved Modified 02 07 2001 nOK RX Fail x Set RF generator 947MHz ch 60 RF Level High output Set Phone to RX continiuous mode J v we a Check 13MHz RFCLK at J706 OK Ch eck 1018MH i nOK aA Check 71MHz IF UHF at L509 at Z650 infout lt OK OK v Check947MHzat N600 Pin25 and line between X170 and N600 ae Check 232MHz circuit X Ano
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