Lexmark Optra S 1650 Laser Printer
Contents
1. NOT READY Warnings for Unavailable Raw TCP IP Printer Translators Do Not Generate Color PostScript J ob Trailer Page J ogs with PostScript Level 2 PrinterS Unable to Perform ANSI Tray Selection for Certain Printers Some Printers Do Not Send Status Messages tothe Host Printer Name Is Not Always Printed Correctly 005 DDIF Printing Requires DECwindows Software or DE Cimage Application SERVICOS ed anh ae ha ag bad eae iaa BR Aaa a ae Compatibility of NUMBER UP and PostScript DriverS LIST Translator Ignores PAGE SIZE Parameter 0 Embedded PJ L Commands Discarded Avoid Binary Mode Avoid STOP QUEUE RESET Usage for PrintServer Printer Which Is Rejecting Connedions aas aa dam kaob eed ee eet eed dea Sean NoJ ob Trailer Page on DELETE ENTRY 00 0c eae eeees Problems with PostScript Files When Printing with COPIES Problems Using PAGE LIMIT with OB COUNT 3 20 Setting I O Buffers Too Small May Produce OPCOM Errors 4 Other Restrictions that Affect DCPS DCPS Processes Consume CPU after Time Change Starting Queue Causes Invalid Device NameError Problems Starting Queues with Multistreamed Symbionts I O Errors for Serially Connected PrinterS saasaa cece eens Symbiont Aborts with Access Violation or Bad Paramete2. 4 2 Starting Queue Causes Invalid Device Name Error When initializing and starting an autostart DCPS queue that uses the Raw TCP protocol the queue manager can fail with an invalid device name error S S S S S S OPCOM 26 SEP 2002 09 33 42 58 rom user SYSTEM on LATEST UENOTSTART queue TEST4 could not be started on node LATEST 23333323323 OPCOM 26 SEP 2002 09 33 42 58 e from user SYSTEM on LATEST I QUEAUTOOFF queue TEST4 is now autostart inactive Other Restrictions that Affect DCPS 4 1 3 43 OPCOM 26 SEP 2002 09 33 42 58 S om user SYSTEM on LATEST SYSTEM F IVDEVNAM invalid device name D n n 5 a D Hh H The following patch kit fixes this problem e VMS731_QMAN VO100 for OpenVMS Alpha V7 3 1 systems 4 3 Problems Starting Queues with Multistreamed Symbionts All sites running DCPS as a multistreamed process on OpenVMS V7 1 and earlier should install the Queue Manager Remedial Update The Queue Manager remedial update kits are e ALPQMANO3 062 for OpenVMS Alpha V6 2 systems e VAXQMANO5_062 for OpenVMS VAX V6 2 systems e VAXQMANO3_070 for OpenVMS VAX V5 5 2 systems This update corrects problems that cause the START QUEUE command to hang under certain circumstances when operating with a multistreamed symbiont The release notes provided with the kit describe all the problems fixed by this update After installing this update you need to reboot your system t
3. the documentation for your printer network interface card print server or terminal server to determine the correct TCP port number to use The TCP port number may also be listed in Table A 1 3 5 Connection Terminations for Raw TCP IP Queue You may get CONTERMINATED errors for long print jobs when using Raw TCP IP connections especially with printers that have large memory or disks for spooling data such as the HP Color Laser et 9500 and Laser et 9055 MFP and 9065 MFP printers For jobs that consist of a single file or that only use the native PostScript capability of the printer these errors are most likely to occur at the end of the job with job trailer pages if specified and print job accounting if enabled being lost For other jobs these errors may occur in the middle of the job with subsequent documents as well as the trailer pages and accounting information being lost DCPS requeues the terminated jobs placing them in a Holding state so that you can reprint them once you resolve the termination problem Some network devices including HP J etDirect cards drop a TCP IP connection if they do not receive any input from the host system within a specified amount of time This is a feature meant to prevent host software from monopolizing the device DCPS however waits for the printer to acknowledge that previous documents are printed before switching from PostScript to some other native printer language and also before printin
4. used in the PostScript printername the printer name printed on the bottom of separation pages may be printed in the wrong character set 3 12 DDIF Printing Requires DECwindows Software or DECimage Application Services To print DDIF encoded bitonal images DCPS requires that either DECwindows software or Version 3 1 of DECimage Application Services DAS be installed on your system DAS is only available on OpenVMS VAX systems 3 13 Compatibility of NUMBER_UP and PostScript Drivers PostScript files created with the LaserWriter 8 0 or 8 1 1 driver or the Adobe 2 1 1 Windows driver in conjunction with the user application may produce PostScript files that do not print as expected with NUMBER_UP greater than 1 Symptoms include pages being clipped printed outside of the NUMBER_UP page spots or being improperly scaled 3 14 LIST Translator Ignores PAGE_SIZE Parameter The LIST translator ignores the PAGE_SIZE parameter when formatting pages It creates pages with maximum content at a size adequate for both A Letter and A4 paper PORTRAIT ORIENTATION 80 columns 70 lines LANDSCAPE ORIENTATION 150 columns 66 lines 3 4 DCPS Restrictions It is still possible to use PAGE SIZE and SHEET SIZE parameters together to scale the logical page onto a different size sheet 3 15 Embedded PJL Commands Discarded Avoid Binary Mode Drivers that create files for PJ L printers such as those for the DEClaser 5100 and the HP Laser et
5. 1 Cont Recognized Product Names RICOH Aficio 3235C PS3 RICOH Aficio AP400N PS3 RICOH Aficio AP410N PS3 RICOH Aficio AP4510 PS3 RICOH Aficio CL4000DN PS3 RICOH Aficio CL 7000 PS RICOH Aficio CL7100 PS RICOH Aficio CL7200 PS RICOH Aficio CL7300 PS RICOH Aficio SP C410DN PS3 RICOH Aficio SP C411DN PS3 ScriptP rinter Xerox DocuPrint N 2025 Xerox DocuPrint N2125 Xerox DocuPrint N24 Xerox DocuPrint N2825 Xerox DocuPrint N32 Xerox DocuPrint N3225 Xerox DocuPrint N40 Xerox DocuPrint N 4025 Xerox DocuPrint N4525 Xerox WCP 232 Xerox WCP 238 Xerox WCP 245 Xerox WCP 255 Xerox WCP 265 Xerox WCP 275 Xerox WCP 35 Xerox WCP 45 Xerox WCP 55 Xerox WCP 65 Xerox WCP 75 Xerox WCP 90 Xerox WCP C2128 Xerox WCP C2636 Xerox WCP C3545 Product Names B 7
6. 17 MFP HP Color Laser et CP3505 HP Color Laser et CP4005 HP Laser et 3052 HP Laser et 3055 HP Laser et 3390 HP Laser et 3392 HP Laser et M3027 MFP HP Laser et M3035 MFP HP Laser et M4345 MFP HP Laser et M5025 MFP HP Laser et M5035 MFP HP Laser et P2015 HP Laser et P3004 HP Laser et P3005 Ricoh Aficio 3035 Ricoh Aficio 3045 Ricoh Aficio 3235C Ricoh Aficio AP400N Ricoh Aficio AP410N Ricoh Aficio AP4510 Ricoh Aficio CL4000DN Ricoh Aficio CL 7000 Ricoh Aficio CL7100 DCPS Version 2 6 Information 1 1 Ricoh Aficio CL 7200 Ricoh Aficio CL 7300 Ricoh Aficio SP C410DN Ricoh Aficio SP C411DN Xerox Phaser 5500 Xerox WorkCentre Pro 35 Xerox WorkCentre Pro 45 Xerox WorkCentre Pro 55 Xerox WorkCentre Pro 65 Xerox WorkCentre Pro 75 Xerox WorkCentre Pro 90 Xerox WorkCentre Pro 232 Xerox WorkCentre Pro 238 Xerox WorkCentre Pro 245 Xerox WorkCentre Pro 255 Xerox WorkCentre Pro 265 Xerox WorkCentre Pro 275 Xerox WorkCentre Pro C2128 Xerox WorkCentre Pro C2636 Xerox WorkCentre Pro C3545 1 1 2 Improved LPD Spooling Performance J obs printed with LPD spooling now print faster with no delay at the end of the job 1 2 DCPS Version 2 6 Fixes The following problems are fixed in DCPS V2 6 1 2 1 Job Prints to Wrong Mailbox Tray In DCPS V2 5 and earlier choosing to print a job to an output tray in the optional mailbox would result in the job being printed to the top tray This problem was seen with the follow
7. AXBUF 3 6 DCPS Restrictions 4 Other Restrictions that Affect DCPS This chapter contains information about other problems that are known to affect DCPS and patch kits ECOs that address some of these problems Patch kits for supported versions of OpenVMS are listed although there may be kits available for other versions You can obtain these patch kits or an update to them e From an HP Customer Support Center e From theHP IT Resource Center ITRC at the following URL http www itrc hp com 4 1 DCPS Processes Consume CPU after Time Change In certain situations DCPS symbiont processes can consume excessive CPU time For example when the time is moved forward at the Standard Time Daylight Savings Time adjustment multithreaded processes such as DCPS went into a tight CPU loop Stopping and restarting the processes resolved the problem This problem can happen again at the next Standard Time Daylight Savings Time adjustment unless the following patch is applied e VMS732_TDF V0200 for OpenVMS Alpha V7 3 2 systems e VMS73 TDF V0500 for OpenVMS Alpha V7 3 1 systems e VMS73 TDF V0100 for OpenVMS Alpha V7 3 systems If DTSS is used to synchronize time the following DECnet patch should also be applied e AXP_DNVOSIECOO1 V732 for OpenVMS Alpha V7 3 2 systems e AXP DNVOSIECO03 V731 for OpenVMS Alpha V7 3 1 systems e AXP_DNVOSIECO04 V73 for OpenVMS Alpha V7 3 systems e VAX_DNVOSIECO04 V73 for OpenVMS VAX V7 3 systems
8. HP DECprint Supervisor DCPS for OpenVMS Release Notes February 2007 This manual contains information about the current release of DCPS Revision Update Information These release notes supersede all other documentation Software Version HP DECprint Supervisor DCPS for OpenVMS Version 2 6 Operating System OpenVMS Alpha Version 6 2 7 3 2 8 2 or 8 3 OpenVMS 164 Version 8 2 8 2 1 or 8 3 OpenVMS VAX Version 5 5 2 6 2 or 13 Hewlett Packard Company Palo Alto California Copyright 2007 Hewlett Packard Development Company L P Confidential computer software Valid license from HP required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Adobe Adobe PostScript 3 and PostScript are trademarks of Adobe Systems Incorporated Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other
9. IV family include printer control commands in HP Printer J ob Language PJ L DCPS filters out and discards that data Therefore printer options selected by such drivers do not affect the print job When using these drivers do NOT select binary mode It will insert additional commands into the file that can cause incorrect behavior when printing via DCPS The exact form of behavior depends on which printer is actually connected to the queue and whether or not the job passes through a DCPS translator 3 16 Avoid STOP QUEUE RESET Usage for PrintServer Printer Which Is Rejecting Connections If you issue a STOP QUEUE RESET command for a queue to a DIGITAL PrintServer printer while there is a job in the Starting state and while the printer is rejecting connections because for example the PrintServer is powered off or is booting the queue will stop Occasionally the symbiont process will not terminate Avoid issuing this command until the PrintServer printer becomes available If the job is in the Starting state and also in the PrintServer printer s job queue a STOP QUEUE RESET will execute correctly 3 17 No Job Trailer Page on DELETE ENTRY If you issue a DELETE ENTRY command when the printer is printing the job trailer page it is possible to delete the printing of this page Also if you issue a DELETE ENTRY command for a job printing on a PrintServer printer after all the data for the file is sent it is possible th
10. ames Table B 1 Cont Recognized Product Names LaserWriter II NT LaserWriter II NTX LaserWriter IIf LaserWriter Ilg LaserWriter Personal NTR LaserWriter Plus LaserWriter Pro 600 LaserWriter Pro 630 LaserWriter Pro 810 LaserWriter Select 310 LaserWriter Select 320 LaserWriter Select 360 Lexmark C720 Lexmark C750 Lexmark C910 Lexmark Optra C710 Lexmark Optra LaserPrinter Lexmark Optra S 1250 Lexmark Optra S 1255 Lexmark Optra S 1620 Lexmark Optra S 1625 Lexmark Optra S 1650 Lexmark Optra S 1855 Lexmark Optra S 2420 Lexmark Optra S 2450 Lexmark Optra S 2455 Lexmark Optra Se 3455 Lexmark Optra T610 Lexmark Optra T612 Lexmark Optra T614 Lexmark Optra T616 Lexmark Optra W810 Lexmark T520 Lexmark T522 Lexmark T620 Lexmark T622 Lexmark W820 Phaser 200e Phaser 200i Product Names B 5 Table B 1 Cont Recognized Product Names Phaser 220e Phaser 220i Phaser 300i Phaser 4500DP Phaser 4500N Phaser 4500X Phaser 5500DN Phaser 5500DP Phaser 5500N Phaser 5500X Phaser 6250DN Phaser 6250DP Phaser 6250DT Phaser 6250DX Phaser 6250N Phaser 7300DN Phaser 7300DT Phaser 7300DX Phaser 7300N Phaser 740 Phaser 740E Phaser 740P Phaser 750DP Phaser 750DX Phaser 750N Phaser 7750DN Phaser 7750DX Phaser 7750GX Phaser 780GN Phaser 780N Phaser 8400DP Phaser 8400DX Phaser 8400N Phaser 850DP Phaser 850DX Phaser 850N Phaser III PXi RICOH Aficio 3035 PS3 RICOH Aficio 3045 PS3 B 6 Product Names Table B
11. at the job trailer page will not print 3 18 Problems with PostScript Files When Printing with COPIES When you use the COPIES qualifier with a PostScript file DCPS surrounds each file with a PostScript save and restore to avoid exhausting virtual memory in the printer However there are infrequent cases when the print job aborts with an invalid restore error message If this occurs use the OB COUNT qualifier instead of COPIES 3 19 Problems Using PAGE LIMIT with JOB COUNT If you use the PAGE LIMIT parameter with the OB COUNT qualifier you may get undesired results In particular if your intent is to suppress some initial pages of your job DCPS will suppress them for the first copy of the job but print all pages of subsequent job copies If your intent is to suppress some of the trailing pages of your job DCPS will suppress them for the first copy of the job and omit subsequent job copies If you want multiple copies of your job with some pages suppressed issue the PRINT command the desired number of times rather than using the OB COUNT qualifier DCPS Restrictions 3 5 3 20 Setting I O Buffers Too Small May Produce OPCOM Errors If the size of the I O buffers set by the SYSGEN parameter MAXBUF is too small the print queue will be stopped and the following message will be displayed to OPCOM SSYSTEM E EXQUOTA process quota exceeded If this error occurs increase the value of the SYSGEN parameter M
12. countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Printed in the U S The DECprint Supervisor documentation set is available on CD ROM Preface Contents 1 DCPS Version 2 6 Information 1 1 1 1 1 1 1 2 1 2 1 2 1 2 1 2 DCPS Version 2 6 Changes 0 000 cece eee a DEE Eae New Printers Supported 4a sissi 0000 ccc nn Improved LPD Spooling Performance 0 0c cece nn DCPS Version 2 6 FIXES 4 a ani at nm a wale tenn at hal a a ed ea hae eek J ob Prints to Wrong Mailbox Tray rrres Spooled LPD J obs Fail When Containing PCL Files 2 Printer Specific Information 2 1 2 2 2 3 2 4 2 5 2 5 1 2 5 2 Tray Restrictions with LPD Printing 00 een EIP Primters sa ed Ricoh PINES sas mag li alg Od ala ed eae ed ET a NS a Paat ea Paas vajata Parse ran Panne hahaa Printer Firmware una aaa ae a ae ame Printers Fail with Service Error 2 mm nennen Problems Starting Queues 1 6 eens 3 DCPS Restrictions 3 1 3 2 3 3 3 4 3 17 3 19 AppleTalk on OpenVMS V8 2 and Later Systems o o oooooo Printers with Auto Sensing Features 00000 c cece eee J ob Remains in Starting State for Raw TCP IP or LAT Queue J ob Remains in Starting State for Raw TCP IP Queue Connection Terminations for Raw TCP IP Oueue
13. e beginning of a DCPS job but some do not If all jobs to a queue remain in the Starting state you may need to take one of the following steps e Change Printer Language Setting DCPS Restrictions 3 1 Often setting the printer s language sensing mode to PostScript instead of auto sensing between PostScript and PCL will solve the problem Refer to your printer documentation for instructions on changing the language for the appropriate port This is the preferred method for avoiding the problem e Define NO_SYNC Logical Name If the problem is not solved by changing the printer setting you can tell DCPS to skip the PostScript synchronization command by defining the logical name DCPS gueue name NO SYNC and restarting the queue This works with printers that use Raw TCP IP or LAT connections on built in Network Interface Cards NICs It has no effect when using printers connected with other interconnects 3 4 Job Remains in Starting State for Raw TCP IP Queue If you set up a DCPS queue that uses a Raw TCP IP connection and specify an incorrect TCP port number for the printer any print jobs that you submit to the queue will remain in a starting state DCPS cannot determine that you have provided an incorrect port number because the network failure that it receives is no different than if the printer had been busy or offline Note that a print job in a Raw TCP IP queue may remain in a starting state for other reasons as well Check
14. er et 2300 series HP Laser et 2410 HP Laser et 2420 HP Laser et 2430 HP Laser et 3052 HP Laser et 3055 HP Laser et 3390 HP Laser et 3392 HP Laser et 4 Plus HP Laser et 4000 Series HP Laser et 4050 Series HP Laser et 4100 MFP HP Laser et 4100 Series HP Laser et 4200 HP Laser et 4200L HP Laser et 4240 HP Laser et 4240N HP Laser et 4250 HP Laser et 4250L HP Laser et 4300 HP Laser et 4345 mfp HP Laser et 4350 HP Laser et 4ML HP Laser et 4MP HP Laser et AP HP Laser et 4Si HP Laser et 4V HP Laser et 5000 Series HP Laser et 5100 Series HP Laser et 5200 HP Laser et 5200L Product Names B 3 Table B 1 Cont Recognized Product Names HP Laser et 5M HP Laser et 5Si HP Laser et 8000 Series HP Laser et 8100 Series HP Laser et 8150 Series HP Laser et 9000 MFP HP Laser et 9000 Series HP Laser et 9000L MFP HP Laser et 9040 HP Laser et 9040 MFP HP Laser et 9050 HP Laser et 9050 MFP HP Laser et 9055mfp HP Laser et 9065mfp HP Laser et 111 HP Laser et IIID HP Laser et 111Si HP Laser et IIP HP Laser et M3027 MFP HP Laser et M3035 MFP HP Laser et M4345 MFP HP Laser et M5025 MFP HP Laser et M5035 MFP HP Laser et P2015 Series HP Laser et P3004 HP Laser et P3005 Hewlett Packard Laser et IIISi IBM InfoPrint 32 40 IBM Infoprint 21 LN17ps LPS17 LPS17 600 LPS20 LPS20 LPS32 LPS40 LPS40 Laser et 4 Laser et 11 B 4 Product N
15. g a trailer page and gathering accounting information Even though the printer may be busy the NIC may not receive any more input from DCPS before the timeout is reached If your NIC allows you to alter the TCP IP idle timeout value you can work around this problem by disabling or increasing the timeout Check your NIC documentation to determine if and how this is possible Recent HP printers call this setting the TCP IP idle timeout Then release any requeued jobs for which desired output was lost and delete the other requeued jobs 3 2 DCPS Restrictions Note that it is the length of a job in time versus size that is important For example a small PostScript program can take a long time to print Therefore it is difficult to predict how large a timeout is adequate 3 6 NOT_READY Warnings for Unavailable Raw TCP IP Printer If a job is queued to a printer that uses a Raw TCP IP connection and the printer is busy or offline you will get NOT READY warning messages for the printer If you believe or determine that the printer is busy you can ignore these messages DCPS cannot differentiate between the printer being busy offline or otherwise unavailable 3 7 Translators Do Not Generate Color PostScript The translators provided with DCPS for example ReGIS do not generate color PostScript commands even if your source file contains color information The colors are instead translated to various shades of gray 3 8 Job Tra
16. iler Page Jogs with PostScript Level 2 Printers When job jogging is enabled on PostScript Level 2 printers jogging occurs between the body of a job and its trailer page if any 3 9 Unable to Perform ANSI Tray Selection for Certain Printers An attempt to print an ANSI file containing a tray selection escape sequence might fail depending on which printer you are using If so the job might abort with a PostScript configuration error with the offending command being setpapertray Also some printers such as the Compaq Laser Printer LN 16 and GENICOM microL aser 170 have input trays with PostScript tray numbers of 0 The ANSI escape sequence DECASFC is used to select trays but a value of O means no tray change and selecting tray O is therefore not possible For example an ANSI escape sequence of lt CSI gt 0 v does not select tray 0 but rather indicates no change of tray A workaround to this problem is to create and subsequently invoke a setup module that redefines the settoptray setbottomtray setlcittray and setmanualfeedtray PostScript commands within the TRN XLATE_DICT dictionary For example for a Compag Laser Printer LN16 DIGITAL Laser Printer LN15 or LN15 or GENICOM microLaser 170 you should create a setup module that contains the following definitions for settoptray setbottomtray and setmanualfeedtray TRNSXLATE DICT begin settoptray statusdict begin 0 setpapertray end def setbottomtray statusdic
17. ing printers HP Laser et 9000 HP Laser et 9000 MFP HP Laser et 9000L MFP HP Laser et 9050 1 2 2 Spooled LPD Jobs Fail When Containing PCL Files In DCPS V2 5 jobs containing PCL files would not print when the queue was using LPD spooling A CONTERMINATED OPCOM message would also be received when the job failed 1 2 DCPS Version 2 6 Information 2 Printer Specific Information This chapter provides information about using DCPS with specific printers The DCPS System Manager s Guide and DCPS User s Guide contain additional printer specific information 2 1 Tray Restrictions with LPD Printing When using LPD to print you cannot choose a tray by name with the INPUT TRAY parameter if the paper size in the tray is different than what is expected by DCPS Because LPD is uni directional information cannot be sent from the printer back to DCPS This includes information about the size of paper in the printer s trays You tell DCPS what paper size should be used for LPD queues by defining the logical name DCPS queuename_JSHEET_SIZE as described in the DCPS System Manager s Guide If the logical name is not defined DCPS uses a size of Letter However if a tray contains paper of a different size than the defined size the tray cannot be selected by name In this case select paper by size and media type rather than by tray name This restriction may be lifted in a future version of DCPS 2 2 HP Printers On HP printe
18. m managers data center operators and application programmers can create and manage DCPS print queues and solve printing problems User s Guide Describes how to use DCPS to print to PostScript printers Software Product Description Contains the full list of printers supported by DCPS SPD 44 15 xx and additional information about the features and requirements of DCPS V2 6 For additional information about HP OpenVMS products and services visit the following World Wide Web address http www hp com go openvms Reader s Comments HP welcomes your comments on this manual Please send comments to either of the following addresses Internet openvmsdocGhp com Mail Hewlett Packard Company OSSG Documentation Group ZK O3 4 U 08 110 Spit Brook Road Nashua NH 03062 2698 How to Order Additional Documentation For information about how to order additional documentation visit the following World Wide Web address http www hp com go openvms doc order Part numbers for DCPS related documentation are listed in the Ordering Additional Documentation appendix of the Software Installation Guide System Manager s Guide and User s Guide Conventions The following conventions are used in this manual Ctrl x A sequence such as Ctrl x indicates that you must hold down the key labeled Ctrl while you press another key or a pointing device button Return In examples a key name enclosed in a box indicates that you pre
19. more information about setting up spooled LPD queues see Appendix B and the DCPS System Manager s Guide 2 5 Printer Firmware Your printer s firmware version is displayed as Firmware Datecode on the printed configuration page the printer s web page and the Web J etAdmin printer management utility Printer firmware and instructions for downloading it to your printer can be obtained by selecting Software and Driver Downloads from the HP web page at the following URL http www hp com HP recommends keeping printer firmware up to date as newer versions often resolve printing problems seen in earlier versions 2 5 1 Printers Fail with Service Error When printing certain PostScript files some HP printers fail with a 49 4C02 service error This problem has been fixed in printer firmware Table 2 1 shows which printers have this problem and in which firmware version the problem is fixed Your printer must be running this version of firmware at a minimum to avoid this problem Table 2 1 Firmware with Service Error Fix Printer Firmware Version HP Color Laser et 4650 20050524 07 003 3 HP Color Laser et 5550 20050524 07 007 3 HP Laser et 4250 20050831 08 009 3 HP Laser et 4350 20050831 08 009 3 HP Laser et 9050 20050617 08 102 2 HP Laser et 9055 MFP 20050601 07 004 0 HP Laser et 9065 MFP 20050601 07 004 0 2 2 Printer Specific Information 2 5 2 Problems Starting Queues Some HP printers do not respond t
20. nVMS and anything layered upon DECthreads may also fail 4 2 Other Restrictions that Affect DCPS The problem is related to a long standing OpenVMS restriction of fewer than 10 000 days in a delta time value POSI X related software in particular using the UNIX reference date of 1 J anuary 1970 can encounter this limit The following patch kits fix this problem e ALPLIBRO7_070 for OpenVMS Alpha V6 2 systems e VAXLIBRO6 070 for OpenVMS VAX V5 5 2 and V6 2 systems Other Restrictions that Affect DCPS 4 3 A Raw TCP IP Port Numbers When setting up a DCPS queue using a Raw TCP IP connection check the documentation for your network interface card NIC print server or terminal server to determine the number of its Raw TCP IP port if it has one The Raw TCP IP port must support bidirectional communication between the printer and your OpenVMS system Table A 1 shows the port numbers for some commonly used devices Table A 1 Raw TCP IP Port Numbers 20nn 2501 3001 6869 9100 9101 DECserver terminal servers where nn is the physical port number DIGITAL LN17ps and DIGITAL Laser Printer LN17 ps Emulex NICs DIGITAL Laser Printer LN15 and LN15 DIGITAL RapidPrint 500 print server Compaq Laser Printer LNCO2 DIGITAL Laser Printer LN20 LN40 and LNCO2 Compaq Laser Printer LN16 LN32 and LNM40 GENICOM Intelliprint mL LN and microLaser printers GENICOM RapidPrint MPS100 print server HP Color Laser et prin
21. ntinued to work with AppleTalk queues However changes made to OpenVMS in V8 2 prevent the AppleTalk protocol from being started Therefore DCPS does not work with AppleTalk queues starting with OpenVMS V8 2 Starting a DCPS queue that executes on an OpenVMS V8 2 and later system will fail with the following operator message lt DCPS F CANNOTSTART cannot start queue queue_name lt DCPS F TRANSPORTNOTSUP transport not supported AppleTalk SSYSTEM F IVPARAM invalid parameter specified To avoid this problem in an OpenVMS cluster change the node on which the queue executes to one running an OpenVMS version earlier than V8 2 if possible 3 2 Printers with Auto Sensing Features Many printers can sense the data type of a print job Such printers allow you to specify how and whether the auto sensing feature is enabled per interconnect channel through the front panel or printer management software For most printers that offer this feature the DCPS software works properly when the printer is set to PostScript mode or to Auto Sensing mode You must set such printers to operate in one of these modes before starting the DCPS queues The DCPS software does not operate properly if the printer is set to PCL mode See Chapter 2 and the DCPS System Manager s Guide for additional information 3 3 Job Remains in Starting State for Raw TCP IP or LAT Queue Most printers respond to the PostScript synchronization command at th
22. nts the name of an argument an attribute or a reason Italic text indicates important information complete titles of manuals or variables Variables include information that varies in system output Internal error number in command lines PRODUCER name and in command parameters in text where dd represents the predefined code for the device type Uppercase text indicates a command the name of a routine the name of a file or the abbreviation for a system privilege Monospace type indicates code examples and interactive screen displays A hyphen at the end of a command format description command line or code line indicates that the command or statement continues on the following line All numbers in text are assumed to be decimal unless otherwise noted Nondecimal radixes binary octal or hexadecimal are explicitly indicated vii 1 DCPS Version 2 6 Information This section describes changes included in DCPS V2 6 You can find more information for several of these changes elsewhere in these release notes Note The documentation for DCPS has not been updated for V2 6 Please use the DCPS V2 5 versions of the following manuals e DCPS Software Installation Guide e DCPS System Manager s Guide e DCPS User Guide 1 1 DCPS Version 2 6 Changes 1 1 1 New Printers Supported DCPS V2 6 adds support for the following printers HP Color Laser et 2605 HP Color Laser et CM1015 MFP HP Color Laser et CM10
23. o enable these changes If this update is not installed a queue running in a multistreamed process that is stopped with STOP QUEUE RESET and quickly started with START QUEUE will hang Also the following message will sometimes be written to OPCOM SDCPS F STREAMUSE Request 4 for Stream Id n ignored Not consistent with symbiont state To recover issue a Ctrl Y to return to the DCL prompt then issue a STOP QUEUE RESET again wait a few seconds and try to start the queue again To avoid this problem install the queue manager update 4 4 VO Errors for Serially Connected Printers There is an OpenVMS terminal driver problem that may result in your printer reporting I O problems when connected to a serial port of your OpenVMS system You may see the problem with OpenVMS Alpha V6 2 through V7 0 and with OpenVMS VAX V5 5 through V7 0 depending in part on what kind of serial port you are using The problem is that the terminal driver sometimes does not respond quickly enough to an XOFF request from the printer to prevent the printer from losing data This problem is fixed in OpenVMS Alpha V7 1 The following patch kit fixes this problem e ALPOPDRO4 062 for OpenVMS Alpha V6 2 systems 4 5 Symbiont Aborts with Access Violation or Bad Parameter Error The DCPS symbiont can abort with an ACCVIO or BADPARAM error possibly also indicating the CMA DECthreads facility Other software on your system including HP TCP IP Services for Ope
24. o the DCPS synchronization request at the beginning of a job Therefore you must either upgrade the printer s firmware to at least the version shown in Table 2 2 or define the logical name DCPSgqueue name NO SYNC before queues to these printers are started Otherwise DCPS jobs will not start See Section 3 3 in these Release Notes or the DCPS System Manager s Guide for more information It is also recommended that the printer s personality setting be set to PS PostScript Setting the printer s personality to PS PostScript alone will not solve the problem for these printers This problem is resolved in the following versions of printer firmware Table 2 2 Minimum Recommended Firmware Printer Firmware HP Color Laser et 5500 20030605 04 016 2 HP Laser et 2300 20030530 04 047 2 HP Laser et 4200 20030530 04 016 1 HP Laser et 4300 20030530 04 016 1 This restriction is still in effect for the HP Color Laser et 2500 printer Printer Specific Information 2 3 3 DCPS Restrictions This chapter identifies the current restrictions that exist with DCPS See the DCPS System Manager s Guide and DCPS User s Guide for printer specific restrictions 3 1 AppleTalk on OpenVMS V8 2 and Later Systems One of the network protocols used by DCPS is AppleTalk provided on OpenVMS Alpha and VAX systems by the layered product PATHWORKS for OpenVMS Macintosh Although this product is retired and no longer supported DCPS has co
25. q Laser Printer LNM 40 DECcolorwriter 1000 DEClaser 1150 DEClaser 1152 DEClaser 2150 DEClaser 2250 DEClaser 3250 DEClaser 3500 DEClaser 5100 Product Names B 1 Table B 1 Cont Recognized Product Names DIGITAL Laser Printer LN15 DIGITAL Laser Printer LN20 DIGITAL Laser Printer LN40 DIGITAL Laser Printer LNCO2 GENICOM Intelliprint cL 160 GENICOM Intelliprint mL 260 GENICOM Intelliprint mL402 GENICOM Intelliprint mL 450 GENICOM LN21 GENICOM LN28 GENICOM LN45 GENICOM LNM40 GENICOM microLaser 170 GENICOM microLaser 210 GENICOM microLaser 280 GENICOM microLaser 320 GENICOM microLaser 401 HP 9085MFP HP Color Laser et 2500 HP Color Laser et 2550 Series HP Color Laser et 2605dn HP Color Laser et 2605dtn HP Color Laser et 3000 HP Color Laser et 3700 HP Color Laser et 3800 HP Color Laser et 4500 HP Color Laser et 4550 HP Color Laser et 4600 HP Color Laser et 4610 HP Color Laser et 4650 HP Color Laser et 4700 HP Color Laser et 4730mfp HP Color Laser et 5500 HP Color Laser et 5550 HP Color Laser et 8500 HP Color Laser et 8550 HP Color Laser et 9500 HP Color Laser et 9500 MFP HP Color Laser et CM 1015 B 2 Product Names Table B 1 Cont Recognized Product Names HP Color Laser et CM1017 HP Color Laser et CM4730 MFP HP Color Laser et CP3505 HP Color Laser et CP4005 HP Laser et 1300 Series HP Laser et 1320 Series HP Laser et 2100 Series HP Laser et 2200 HP Las
26. r Error A Raw TCP IP Port Numbers B Product Names Tables 4 2 1 2 2 A 1 B 1 DECprint Supervisor Documentation 000 0c eee eee Firmware with Service Error FiX o o o ooooooooo o Minimum Recommended Firmware ooo oooo oo oo Raw TCP 1P Port Numbers Recognized Product Names 2 2 2 3 A 1 B 1 Preface Intended Audience These release notes describe new features bug fixes usage hints restrictions and other useful information for this release of DECprint Supervisor System managers and users should review this document for new information about installing and using this release of DCPS Document Structure These release notes contain the following chapters and appendices Chapter 1 describes changes included in DCPS V2 6 Chapter 2 provides information about using DCPS with specific printers Chapter 3 identifies current restrictions that exist with DCPS V2 6 Chapter 4 contains information about OpenVMS operating system problems that are known to impact DCPS Appendix A lists commonly used port numbers used when setting up IP printers Appendix B lists product name information required when setting up LPD queues Related Documents The primary source of information about DCPS is the following set of software manuals Table 1 DECprint Supervisor Documentation Software Installation Guide Describes how to install DCPS System Manager s Guide Describes how syste
27. rs tray 1 is usually a multipurpose tray in which paper of various sizes and types can be used On many such printers the page size and media type for tray 1 can be set to ANY This is the printer s factory default HP recommends that for DCPS jobs the page size and media type be set to the size actually loaded or commonly used in the tray When tray 1 is set to page size ANY DCPS jobs may print from the wrong tray depending on the print options selected You can change the printer by using printer s front panel the printer s web page or with the Web J etAdmin printer management utility 2 3 Ricoh Printers You must use LPD to print with the IP protocol to the following Ricoh printers Ricoh Aficio 3035 Ricoh Aficio 3235C Ricoh Aficio AP400N Ricoh Aficio AP410N Ricoh Aficio AP4510 Ricoh Aficio CL4000DN Ricoh Aficio CL 7000 Ricoh Aficio CL7100 Printer Specific Information 2 1 Ricoh Aficio CL 7200 Ricoh Aficio CL 7300 Use of Raw TCP is not supported for these printers For more information about setting up LPD queues see Appendix B and the DCPS System Manager s Guide In addition use of optional finishers and mailboxes is not supported for these printers 2 4 Xerox Printers You must use spooled LPD to print with the IP protocol to the following Xerox printers Xerox Phaser all models Xerox WorkCentre Pro all models Use of Raw TCP or non spooled LPD is not supported for these printers For
28. ss a key on the keyboard In text a key name is not endosed in a box In the HTML version of this document this convention appears as brackets rather than a box A horizontal ellipsis in examples indicates one of the following possibilities e Additional optional arguments in a statement have been omitted e The preceding item or items can be repeated one or more times e Additional parameters values or other information can be entered In command format descriptions parentheses indicate that you must enclose choices in parentheses if you specify more than one In command format descriptions brackets indicate optional choices You can choose one or more items or no items Do not type the brackets on the command line However you must include the brackets in the syntax for OpenVMS directory specifications and for a substring specification in an assignment statement In command format descriptions vertical bars separate choices within brackets or braces Within brackets the choices are optional within braces at least one choice is required Do not type the vertical bars on the command line vi 1 bold text italic text UPPERCASE TEXT Monospace text numbers In command format descriptions braces indicate required choices you must choose at least one of the items listed Do not type the braces on the command line This typeface represents the introduction of a new term It also represe
29. t begin 1 setpapertray end def setmanualfeedtray statusdict begin 3 setpapertray end def end DCPS Restrictions 3 3 For an HP Laser et 4M Plus you should create a setup module that contains TRNSXLATE DICT begin settoptray statusdict begin 3 setpapertray end def setbottomtray statusdict begin 0 setpapertray end def setlcittray statusdict begin 1 setpapertray end j def end PostScript tray numbers are documented in the DCPS User s Guide 3 10 Some Printers Do Not Send Status Messages to the Host Because of their internal architecture some PostScript printers report status information only to the printer console and not to the host system with which they are communicating As a result DCPS is not aware of some status conditions for example paper out paper jam page too complex and cover open and cannot report them to you Instead the DCPS queue will enter the Stalled state if DCPS subsequently attempts to communicate with the printer This subsequent attempt may come during the same job that first experienced the problem or in a later one The following is a list of some of the printers which exhibit this behavior DEClaser 5100 printer LN17ps printer some HP Laser et III and IV printers but not the HP Laser et III with the HP PostScript Plus Level 2 cartridge or the HP Laser et IIISi if jam recovery is disabled 3 11 Printer Name Is Not Always Printed Correctly When multinational characters are
30. ters HP Laser et printers IBM InfoPrint printers Lexmark C Optra S Optra T T and W series printers Ricoh Aficio printers Tektronix Phaser printers Xerox DocuPrint N printers Xerox Phaser printers Xerox WorkCentre Pro printers HP J etDirect Lexmark and XCD print servers HP 9085 MFP Raw TCP IP Port Numbers A 1 B Product Names When setting up LPD queues to printers supported by DCPS you must define the logical name DCPS queuename PRODUCT NAME The value of the logical name is the PostScript product name of the printer as shown in Table B 1 You must specify the product name exactly including spacing Capitalization and trailing spaces are ignored For example to set up a queue called MFP to an HP Laser et 9000 MFP printer you can use commands such as DEFINE EXECUTIVE_MODE SYSTEM DCPS MFP_PRODUCT_NAME _ HP LaserJet 9000 MFP DEFINE EXECUTIVE_MODE SYSTEM DCPS MFP_PRODUCT_NAME _ hp LaserJet 9000 mfp If you specify HPGENERIC your printer will be treated as an HP Generic printer If you specify any other string your printer will be treated as an unrecognized printer When setting up LPD queues to printers not supported by DCPS you do not define the logical name Table B 1 Recognized Product Names Colormate PS Colormate PS40 Colormate PS80 Colorwriter 1000 Colorwriter LSR 2000 Compaq Laser Printer LN16 Compaq Laser Printer LN32 Compaq Laser Printer LNCO2 Compa
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