PRO DQ xc Installation and User`s Manual
Contents
1. amp C Simple Simple GaN Volu Layout Type File System Status Capacity Free Space Free Faul Basic NTFS Healthy System Boot Page File Ac 232 88 GB 213 38 GB 91 No Basic NTFS Healthy Primary Partition 3725 16 3724 96 99 No m bus Disk 0 Basic 232 88 GB Online bus Disk 1 Basic 3725 16 GB Online cp Romo DVD D No Media at o C 232 88 GB NTFS D MB Healthy System Boot Page File Active Crash Dump Primary Partition Unallocate EE New Volume E 3725 16 GB NTFS Healthy Primary Partition Cees Page 35 PRO DQ xc Installation and User s Manual 8 RAID Level Descriptions Although the RAID Controller supports a large variety of RAID Levels RAID 0 or RAID 3 are most commonly used for video and content creation purpose pe Advantage Disadvantage Ideal for Highest No disk resolution HD Striping Highest redundancy one 2K and performance drive failure will maximum lose all data multiple streams Less cost efficient vines ee IS paramount 1 Mirroring KEE E maximum disk redundancy loses 1 2 disk failure capacity protection Well balanced Efficient drive for video redundancy 1 Loses 1 disk drive requiring drive used for capacity performance parity and redundancy Well balanced for file server Striping with a dedicated parity drive2. PRO DQ xc Installation and User s Manual Designed for Video Editing and Content Creation Professionals CT Document 900 0022 0 v1 PRO DQ xc Installation and User s Manual Table of Content Ws NT OQUCHON RP A E E E E EA 3 Tels Safety Considerati ns 2 8 ne ann roda iron desdits ere nine 4 Tait SAFETY CONSIDERATIONSE SL RE sn dents den 4 1 1 2 CONSIDERATIONS DE S CURIT 5 1 1 3 SAFTY BER CKSICHTIGUNGEN use senessoseedsesneceesteesnne 6 1 1 4 CONSIDERACIONES DE SEGURIDAD cc cccccccceseeeeeeeeeeeeeeeeneeees T 1 2 eekleg 8 135 Tecnica SUP POF EEN 8 2 Gening o aned eee een A ent ne tO a OD No RR Aa A nn de 9 e PACKAGING RS bi ta due ie ni ane DA the HD 9 2 27 CMCC LISE ns ns Na en nu ns E 9 SE OS DS gee Ee Eege 10 Sul Removing the BC EE 10 3 2 Disk Modules Indicators Controls Connections sees eeeeeeeeee eens 10 A IN STANATON RER re nn RU ee Ne 12 4 1 DISK Module Installation ss clacedawniapaliaiansSsaninendancuretactduniuieevielateuievivadooateise 12 4 2 RAID Controller Installation 12 4 3 Making the Connections cccccccceeccceseceeeeceseceeeceaeeseeeceaeecaeeseuseseeesseseneess 14 4 3 1 RAID Controller Port Assignment 14 4 3 2 Mac CONNECTION sm ee ee 15 43 03 Windows PC CONNCCHOM LS en a SAS el te 16 4 4 Driver Installation neiess en an M ee et nsheoiat tee 18 4 4 1 Mac Pro Expansion Slot Utility settings a0nnannnannannnannannnn
3. PRO DQ xc Installation and User s Manual 5 RAID Console Operations 5 1 Start RAID Console GUI The RAID Console is where all of the management and maintenance of the storage unit is accomplished After the installation process the RAID Console is executed from your Computere Web Browser 5 1 1 Start Apple Mac RAID Console GUI A For optimum results use FireFox web browser instead of Safari E Double click on the Dulce RAID Console icon in the Dulce MRAID Install folder to launch the RAID Console For quicker access you may move the Dulce RAID Console icon to the dock Or manually enter 127 0 0 1 81 on the browser address line to start RAID Console N To view this page you need to log in to area Raid Console on 0 0 0 0 81 Your password will be sent in the clear Name admin e Default login name is admin Password sees e Default password is 0000 four zeros Remember this password in my keychain Cancel Login Welcome screen of RAID Console after successful login nnn Raid Console admin a e hutp 0 0 0 0 81 So Goog QA Apple G ie Amazon eBay Yahoo News 71 v Quick Function m RaidSet Functions Dulce Dulce Systems 0 SYSTEMS A VolumeSet Functions Physical Drives Raid Set Hierarchy System Controls lnformation Raid Set
4. PRO DQ xc Installation and User s Manual 4 4 Driver Installation 4 4 1 Mac Pro Expansion Slot Utility settings This section applies exclusively to the Apple Mac Pro produced in 2006 and 2007 Skip this section for Mac Pros from Early 2008 and later as well as all other computers ESS The Mac Pro Intel Xeon based will detect changes in the PCl e slot configuration it will automatically launch the Expansion Slot Utility where you can make performance adjustments for the various PCl e slots The utility can be manually started also it can be found at Under my Mac Pro System Library CoreServices Ensure there is at least a x4 speed assignment for the slot where the RAID Controller is installed x8 is preferred making sure also that your video capture playback card and video display card also get a sufficient x value Example below is a good balance it shows the RAID Controller in slot 4 a popular video capture card in slot 3 a eSATA adapter in slot 2 and the standard graphic card in slot 1 Expansion Slot Utility Installed PCI Express Cards Current PCI Express Profile Name Status 4 eT ee O Unknown RAID Controller Card Running below maximum speed pe AR intel PCI to PCI Bridge Card Running below maximum speed 2 er 0 3132 Running at maximum speed o aeee oO NVIDIA GeForce 7300 GT Running at maximum speed Alternate PCI Express Profiles x16 Lane Graphics Slot One x8 Lane and Tw
5. IDE Channels Volume Set Ch Id Lun Volume State Capacity Raid Set 00 ot ARC 1220 VOL 00 0 0 0 Normal i 2000 0GB Kaz oe L IS IL j IDE Channels i f d d d d Channel Usage Capacity Model Cho Raid Set 00 500 1GB__ Hitachi HDT725050VLA360 Kaz Fatz P Hitachi HDT725050VLA360 ChO3 Raid Set 00 500 1GB HHitachi HDT725050VLA360 wa Raid Set 00 500 1GB _ Hitachi HDT725050VLA360 Chos INA NA NA cho NA NA INA Ku Ka Ka ka Chos NA NA INA Page 22 Cl PRO DQ xc Installation and Users Manual Page left blank intentionally Le Page 23 PRO DQ xc Installation and User s Manual PRO DQ xc Installation and User s Manual 5 1 2 Start Windows PC RAID Console GUI e Welcome screen of RAID Console after successful login Spy Start the RAID Console from Start gt All Programs gt Areca Technology See Bb gt ArcHttpSrvGUI gt Areca HTTP Proxy Server GUI An Ona ble ee EECH The ARCHTTP service will start a Dulce Duice Systems Double click on the Controller 01 to start the RAID Console ERNST Default login name is admin Fe Zafe erary Default password is 0000 four zeros Physical Drives Raid Set IDE Channels Volume Set Ch Id Lun Volume State Capacity OSystem Controls Raid Set 00 Chol ARC 1220 VOL 00 0 0 0 Normal 2000 DOP Ch02 OInformation iCho3 Sr ARCHTTP File Tools Service HTTP Port Sta
6. Check List Installation and Users Manual Power Cord North America user only 8 drive modules system enclosure 8 disk drive modules A PCl e RAID Controller with two mini SAS ports Two 1 meter external mini SAS cables SFF 8088 Le Page H PRO DQ xc Installation and User s Manual 3 Overview 3 1 Removing the Bezel The front bezel can be easily removed to access the Disk Modules The bezel is held on by four snap pins located at each of the four corners Use both hands grab both top and bottom curved openings and pull forward at the same time to remove the bezel 3 2 Disk Modules Indicators Controls Connections The disk enclosure has stand alone self monitoring features It monitors temperature and fan continuously Should the temperature exceed a safe operating range or the fan spin below a preset minimum the alarms will be triggered A red indicator light will come on plus an audible alarm will sound Audible Alarm can be muted by pressing the green Mute button The red indicator remains on until the condition is corrected Page 10 Ce eo PRO DQ xc Installation and User s Manual Drive Module Pull right to unlock during insert and removal Lock Pin en gt Handie Handle Enclosure Disk Modules Cooling Fan Mute Button 3 Data Cable
7. Efficient drive redundancy Loses 1 disk drive requiring parity distributed capacity performance to all drives and redundancy Striping the parity across all drives Double drive Striping with two redundancy 2 Loses 2 disk drive dedicated drives used for capacity Mission critical parity drives parity Each drive can be accessed susi SEN individually from No redundancy uae of disks operating applications system Loses another drive capacity In Minimizes aside as an bu do addition to the degraded RAID online hot failed drive drive s needed for level exposure spare the RAID level time selected A drive is set Automatic PRO DQ xc Installation and User s Manual 9 Limited Warranty WHAT THE WARRANTY COVERS Dulce Systems warrants your product against any defect in material and workmanship and conforms to Dulce published specifications under normal use WHAT THE WARRANTY DOES NOT COVER The warranty does not cover equipment which has been damaged due to accident misuse abuse fire flood Acts of God or other contingencies beyond our control use of incorrect line voltages improper or insufficient ventilation failure to follow operating instructions or improper or unauthorized repair improperly packaged for shipping packaged in non approved shipping container shipping damage The warranty is voided by removal or alteration of the product or parts identification labels Dulce h
8. Temp Alarm S Ch01 04 Fan Alarm Enclosure Cooling Fan Disk Modules Data Cable Ch05 08 Power Switch Power Plug Power Supply Fan Ca Page 11 PRO DQ xc Installation and User s Manual 4 Installation Please follow these few steps to install the PRO DQ This process typically takes about 20 minutes to complete Overview of installation e Disk Module Installation RAID Controller Installation Connections of RAID Controller to the Drive Enclosure Driver Installation RAID Console Installation The PRO DQ is normally shipped pre configured in RAID 5 mode and pre formatted for Apple Mac OS X After the driver installation step and a reboot the PRO DQ icon will appear on the desktop ready for use H Windows operation will require a format partition process The PRO Spy DQ ship already pre configured in RAID 5 After the driver installation My simply run the Windows Disk Management utility to prepare the RAID for Windows usage 4 1 Disk Module Installation Remove the front bezel Install each marked Disk Module into the slot indicated Pull the Lock Pin to the right and insert drive tray fully release Lock Pin to secure 4 2 RAID Controller Installation Turn off the computer and unplug the power source before proceeding with the RAID Controller installation A PCl e RAID Controller is supplied with your PRO DQ The controller will require an available slot i
9. metaSAN 2 an E 10 5 4 FCP604 Dulce Raid Console Install Read Me rtf El iDisk a macpro_install_mraid powermac_install_mraid CG 10 5 5 Xsan 2 F Sj 10 5 5 Xsan FCP 10 5 4 Xsan FCP BR Dulce RAID E SHARED 4 items 37 6 GB available After driver installation reboot the computer and the PRO DQ icon will appear on the desktop Your new storage is now ready to go to work Mon 10 19 AM e 5 Macintosh HD Pre configured _ for Mac OS X Dulce RAID You may proceed to the RAID Console section if you wish to change the configuration or just to learn about the RAID Console Le Page 19 PRO DQ xc Installation and User s Manual 4 4 3 Windows XP 2000 Driver Installation After boot Windows will detect the RAID Controller and launch the My Found New Hardware Wizard click Cancel to dismiss the wizard Download the latest driver and utility appropriate for your version of Windows Download Fon www dulcesystems com download Unzip the downloaded folders and place the content on the desktop Launch the Hardware Update Wizard can be found at Start gt Control Panel gt System gt Hardware lt Device manager Expand Other Devices right click RAID Controller click Update Driver click Yes then Next Select Install from a Jet Advanced click Next Browse to the unzip folder and follow the instructions on screen 4 4 4 Windows
10. 0 Volume Failed amp pe A 2007 4 24 8 45 4 _ ARC 1220 VOL 00 Create Volume 2007 4 24 8 45 4 Raid Set 00 Create RaidSet 2007 4 24 8 44 37 Proxy Or Inband HTTP Log In l 2007 4 24 8 30 46 H W Monitor Raid Powered On 2007 4 23 19 29 45 Raid Set 00 Delete RaidSet 12007 4 23 19 23 57 ARC 1220 VOL 00 Create Volume L 2007 4 23 19 23 57 Raid Set 00 Create RaidSet 2007 4 23 19 20 0 Rad Set 00 Delete RaidSet 2007 4 23 19 7 44 IDE Channel Device Inserted 2007 4 23 19 7 40 TIDE Channel 8 Device Inserted I Information RaidSet Hierarchy System Information Hardware Monitor LL 6 7 Replacing a Drive Module A defective drive module can be easily replaced Hot swapping is allowed without interruption to your workflow if the RAID is operating in one of the drive redundant RAID mode 1 3 5 6 In a redundant RAID mode rebuild will start automatically after replacement of a defective module e Pull lock pin right to unlock during insert and removal Page 31 PRO DQ xc Installation and User s Manual 7 Formatting and Partitioning 7 1 Apple OS X Formatting The PRO DQ are shipped pre configured for Mac OS X the RAID will g appear on the desktop after driver installation and reboot d Should it be necessary to re format and partition the RAID use the Apple Disk Utility
11. Manual www dulcesystems com Page 40
12. To start Disk Utility move pointer to upper left corner of screen click on Go then click on Utilities Locate and launch Disk Utility 7 1 1 Erase an existing partition Select the RAID on left click on Partition tab select Free Space Click on Partition on lower right eee Dulce ARC 1220 VOL 00 Media C5 aa oe g EZ E 232 9 GB ST3250824AS sl 5i Macintosh HD 2 Volume Scheme Volume Information 2 3 TB Dulce ARC 1220 B E Dulce RAID Current Name Dulce RAID Format Mac OS Extended Journaled Mac OS Extended Size Mac OS Extended Case sensitive Journaled Mac OS Extended Case sensitive UNIX File System MV instal MICOS STDERR DAVES nf To create a volume that can serve as a Mac OS 9 Dulce RAID start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition E Split y Delet Options P Rever Partition E Disk Description Dulce ARC 1220 VOL 00 Media Total Capacity 2 3 TB 2 559 999 737 856 Bytes Connection Bus SCSI Write Status Read Write Connection Type External SMART Status Not Supported N Connection ID SCSI Target ID 0 Logical Unit Partition Scheme Apple Partition Map Page 32 Cu eee PRO DQ xc Installation and Users Manual 7 1 2 Create a new partition Select Dulce on the l
13. Vista Driver Installation For the latest Windows Vista driver please visit our web site and download the most up today driver r aa www dulcesystems com download rom Unzip the downloaded folder and place the content on the desktop Launch Device Manager can be found at Start gt Control Panel gt Systems and Maintenance gt System Expand Storage Controllers from the list point to and right click on RAID Controller Select Update Driver Software Browse to the unzipped download folder to install the driver Successful installation will show SCSIPORT SATA RAID Host Adapter Page 20 Cu PRO DQ xc Installation and User s Manual 4 5 RAID Console Installation 4 5 1 Apple Mac RAID Console Installation The RAID Console is automatically installed during the driver installation Process No additional steps are required to install the RAID Console You may proceed directly to the RAID Console Operation section a 4 5 2 Windows PC RAID Console Installation EI Download the latest RAID Console utility A EE www dulcesystems com download rom Unzip and run the setup exe to install the RAID Console utility 4 6 E mail notification Setting up an e mail event notification is easy using the built in SMTP mail configuration option For the latest up to day procedure please check the Tech Notes section of the Dulce support web site www dulcesystems com gt Support gt Tech Notes
14. admin Apple 84 Amazon eBay Yahoo News 821 v Quick Function RaidSet Functions Create Raid Set Delete Raid set a Expand Raid Set Activate Raid Set Create Hot Spare Delete Hot Spare Rescue Raid Set Select The Raid Set To Delete Capacity RaidSet 00 2560 0GB M Confirm The Operation VolumeSet In This RaidSet Will Also Be Deleted Submit Reset VolumeSet Functions Physical Drives System Controls Information Page 26 Ce eee PRO DQ xc Installation and User s Manual 5 2 2 Create a RAID Set AN No need to wait for hours of format simply select the No Init option in the A Volume Initialization Mode field For Windows XP 32 bit with larger than 2TB RAID read next section From the RAID Console GUI On the left side menu bar click on e Click on Quick Function gt Quick Create e Change the Select Raid Level as desire e Change Greater Two TB Volume Support Set to 64bit LBA Windows XP 32 bit Set to No e Volume Initialization Mode Change to No Init e Check Confirm the Operation e Click Submit AAA Raid Console admin a gt e http localhost 8 1 OQ Coogi QA Apple 95 v Amazon eBay Yahoo News 605 v om Can A Dulce Dulce Systems 8 RaidSet Functions wt VolumeSet Functions Quick Create Raid Volume Set Physical Drives Total Number Of Disks T
15. amages are not covered under warranty HOW STATE LAW RELATES TO WARRANTY In the United States some states do not allow exclusion or limitation of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Le Page 37 PRO DQ xc Installation and User s Manual 10 Product Registration O REGISTER NOW S ADDS 6 MONTHS Register your product within 30 days of purchase and extend your warranty by another 6 months 1 minute 6 months It will take only one minute to register and you ll get 6 months in return By registering your PRO DQ the standard 36 months warranty will be extended for another 6 months That s a total of 42 months 3 years and 6 months warranty The longest warranty in the industry Please visit our web site and register online www dulcesystems com register A valid proof of purchase might be required to further validate the Products warranty eligibility the valid proof of purchase document must show the product model serial number purchase date and supplier name If the valid proof of purchase is not available the original manufacturing date of the product will be used to determine the warranty period Page 28 Cu PRO DQ xc Installation and User s Manual Page left blank intentionally Le Page 39 PRO DQ xc Installation and User s
16. as no liability for general consequential incidental or special damages These include loss of recorded data the cost of recovery of lost data lost profits and the cost of the installation or removal of any Products the installation of replacement Products and any inspection testing or redesign caused by any defect or by the repair or replacement of Products arising from a defect in any Product WHAT THE WARRANTY PERIOD IS Dulce Systems warrants your PRO DQ product for 36 months and if the product is registered with Dulce within 30 days of purchase we will extend the warranty for another 6 months totaling 42 months We warrant the Duo for 36 months The warranty period begins at the date of shipment to the original end user company or organization Our warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product whichever is longer WHAT WE WILL DO TO CORRECT THE PROBLEM We may elect which remedy or combination of remedies to provide at our sole discretion We shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product Our replacement Product under its limited warranty will be manufactured from new or reconditioned parts Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product We will return
17. ation and User s Manual 1 2 System Requirements Operating Systems e Windows XP Vista 32 64 bit e Mac OS X 10 4 or higher My 2 al e Apple Power Mac G5 with one available PCI e x8 slot e Apple Mac Pro with one available PCI e x8 slot e Windows compatible PC with one available PCI e x8 slot e Internet connection to download drivers and utilities 1 3 Technical Support 818 435 6007 818 576 0324 support dulcesystems com www dulcesystems com If the product requires service please contact Dulce Systems Technical Support and obtain an RMA number Ship the product properly packaged to Dulce Systems Attn RMA 9620 Topanga Canyon Place Suite E Chatsworth CA 91311 Page 8 Lech PRO DQ xc Installation and User s Manual 2 Getting Started The PRO DQ comes pre assembled and ready for use just install the drives and the supplied PCl e PCl express RAID controller card in the computer connect the cables install the software driver and RAID Console If you are using a Mac you are good to go by default the unit is pre formatted for Mac OS X operation For Windows a small format procedure is needed 2 1 Packaging Please do not discard the boxes and packing materials in case you might need to reuse them later Always ship the product in its original Ai packaging Improperly packaged products will be subjected to shipping damage for which you will be liable for the repair 2 2
18. button above the indicators the red indicator remains on until the condition is corrected HOND RAID Controller Alarm ei Audible and RAID Console GUI indicator e Degraded RAID Set one or more drives not detected Toi or down il e Temperature RAID Controller detected over heating LE Mute Alarm RAID Controller Alarm can be muted by H Bu the RAID Console Start the RAID Console GUI go F to System Controls gt View Event Mute Beeper it ry er 4 VE The Systems Event Information screen provides a log of events which triggered the alarm The example below shows the RAID Set is degraded because IDE Channel 4 drive 4 was removed Page 30 Ca eo PRO DQ xc Installation and User s Manual fe ee Raid Console admin lt gt M htp 0 0 0 0 81 OMQ Googl QA Raid Console admin Apple 102 Amazon eBay Yahoo News 812 Quick Function f M we i Dulce Dulce Systems RaidSet Functions SYSTEMS E VolumeSet Functions System Events Information Physical Drives E System Controls Time Device Event Type Elapse Time Errors System Config 2007 4 24 9 34 56 IDE Channel 4 Device Removed Z SNMP Configuration View Events Mute Beeper Generate Test Event k Clear Event Buffer Modify Password Upgrade Firmware 2007 4 24 9 34 56 Rad Set 00 RaidSet Degraded j 2007 4 24 9 34 56 ARC 1220 VOL 0
19. e Capacity 2199 GB x Greater Two TB Volume Support No v x Volume Initialization Mode No Init To Rescue Volume Max Capacity Allowed 7000 GB C Physical Drives L System Controls Volume Stripe Size KBytes C Information Volume Cache Mode Write Back M Tagged Command Queuing Enabled v SCSI Channet SCSI ID SCSI Lun 0 0 v 0 Confirm The Operation By setting the Volume Initialization Mode to No Init will result in immediate availability of the RAID set no need to wait for long initialization time Page 28 Ca eee PRO DQ xc Installation and User s Manual To view and confirm the Volume settings select Information gt RaidSet Hierarchy Raid Console admin Windows Internet Explorer BAR CR J http 127 0 0 1 81 itsl Il Google Gy gt amp sb Send tow Settings v mm 7 C E Raid Console admin Ze H fm Page IQ Tools Dulce Dulce Systems CRaidSet Functions SYSTEMS CVolumeSet Functions Raid Set Hierarchy l CPhysical Drives C Quick Function Raid Set IDE Channels Volume Set Ch Id Lun Volume State Capacity Raid Set 00 Ch01 ARC 1220 VOL 00 0 0 0 Normal 2199 0GB Be Dee x Ch02 ARC 1220 VOL 01 0 0 1 Normal 2199 0GB Sabrina Ch03 ARC 1220 VOL 02 0 0 2 Normal 2199 0GB P eegen Ch04 ARC 1220 VOL 03 0 0 3 Normal 403 0GB S d Ch05 Ch06 Ch08 CSystem Controls 2 In Windows Disk Management make these volumes as Dy
20. eft side drive list click on Partition tab change Volume scheme to 1 Partition change Name as desired click on Partition on lower right Dulce ARC 1220 VOL 00 Media Ga d en d p d ny z First Aid Erase st RAID Restore Volume Information E 232 9 GB ST3250824AS SS Macintosh HD Pot a Volume Scheme El 1 8 TB Dulce ARC 1220 4 Name Dulce RAID Format M xtended jc Size 1 82 TB vai Dulce RAID Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Disk Description Dulce ARC 1220 VOL 00 Media Total Capacity 1 8 TB 1 999 999 336 448 Bytes Connection Bus SCSI Write Status Read Write Connection Type External S M A R T Status Not Supported gt Connection ID SCSI Target ID 0 Logical Unit O Partition Scheme Unformatted J The drive will appear on the desktop after successful completion of the Partition Le Page 33 PRO DQ xc Installation and User s Manual 7 2 Windows XP Vista Formatting Start Disk Management can be found at Control Panel gt System and Maintenance gt Administrative Tools gt Computer Management Under Dr Storage If the RAID shows up as Unknown Not Initialized right click on the disk and Initialize it If the drive is larger than 2TB if using Vista right click over the disk and Conver
21. here no or insufficient ventilation is available ELECTRICAL Do not defeat the safety purpose of the grounding power plug The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against them SERVICING Do not attempt to service this unit yourself Opening or removing the top side and rear covers will expose you to dangerous voltages or other hazards Page 4 Cu SSS PRO DQ xc Installation and User s Manual 1 1 2 CONSIDERATIONS DE SECURITE k AVERTISSEMENT DEER RISQUE DE DECHARGE LECTRIQUE N OUVRIR PAS EAU ET HUMIDIT Pour r duire le risque de feu ou de choc lectrique n exposez pas d unit pour pleuvoir ou l humidit Ne faites pas marcher d unit pr s de l eau comme la baignoire la cuvette l vier ou la cuve de blanchisserie la cave mouill e ou pres d une piscine STABILIT Ne placez pas cette unit sur un chariot instable un ventaire une parenth se ou une table L unit peut tomber en provoquant la blessure s rieuse VENTILATION Ne bloquez pas de devant et levez la ventilation L coulement d air n cessaire est tenu de garantir l op ration s re et pr vient l unit de sur le chauffage L unit ne peut pas plac dans un espace ferm o aucune ventilation ou dans suffisant n est disponible LECTRIQUE Ne vainquez pas le but de s curit de la prise de courant de pouvoir de bases La corde de pouvoir dev
22. n your computer Page 12 Cum PRO DQ xc Installation and Users Manual PCl e x8 RAID Controller PCl e and PCI x are not compatible or interchangeable with each other A PCl e RAID Controller can only be installed in a PCl e equipped computer and PCI x RAID Controller in a PCI x equipped computer Some computers support both PCl e and PCI x such as the HP xw series but not Apple Macs Apple Mac Pro and Power Mac Typical Windows PC CS Q H 4 e GOO The PCl e also known as PCl express RAID Controller requires a x8 slot or larger Computers with PCl e slots less than x8 will not physically accommodate the RAID Controller PCl e slots x8 or larger will work Apple Mac Pro Intel and newer versions of Power Mac G5 support PCl e as well as the HP xw series workstations Le Page 13 PRO DQ xc Installation and User s Manual 4 3 Making the Connections 4 3 1 RAID Controller Port Assignment The PRO DQ is supplied with a two port mini SAS RAID Controller Each port supports 4 drives ports used Please follow the cabling instructions in the following section For proper drive assignment it is important to properly match up the N carefully Drive 1 to 4 Drive 5 to 8 Ch01 04 Ch005 08 Page 16 SSN PRO DQ xc Installation and User s Manual 4 3 2 Mac Connection _ Connect the PRO DQ to the RAID C
23. namic Disks and span them together to make one large disk Spanning is recommend as oppose to Striping Striping in this configuration requires more system overhead and will actually reduce performance Use Spanning DAR BEE Layout 1 be 1 File System Status Capacity Fige Space Free artition Basic NTFS Healthy System 115 03 GB Dynamic NTFS Healthy 6519 24 GB 6518 98 GB 99 New Volume Wizard Select Volume Type There are five types of volume amp 8pisko Basic CH 115 03 GB 115 03 GB NTFS Online Healthy System Select the volume you want tc y Disk 1 Simple Dynamic New Yolume E O Simp 2047 97 GB 2047 97 GB NTFS Online Healthy CH Striped EBDisk 2 Dynamic New Yolume E 2047 97 GB 2047 97 GB NTFS Online Healthy BDisk 3 Dynamic New Yolume E 2047 97 GB 2047 97 GB NTFS Online Healthy BDisk 4 Dynamic New Yolume E 375 32 GB 375 32 GB NTFS Online Healthy jrn rnMn PRO DQ xc Installation and User s Manual 6 Alarm Conditions Degraded RAID Set There are two possible sources for alarms one from the drive enclosure the other from the RAID Controller installed inside the computer Enclosure Alarms Audible and red indicators e Temperature enclosure detected over heating condition e Fan enclosure cooling fan not operational could lead to over heating i i Mute Alarm Enclosure audible alarm can be muted by pressing the green mute
24. nmachtig warten Durch das ffnen des Ger ts Abziehen der oberen seitlichen und hinteren Abdeckung setzen Sie sich lebensgefahrlichen Spannungen aus Page 6 Cu SSS PRO DQ xc Installation and User s Manual 1 1 4 CONSIDERACIONES DE SEGURIDAD GEFAHR DES STROMSCHLAGS NICHT OFFNEN AGUA Y HUMEDAD Para reducir el riesgo de fuego o electrochoque no exponga la unidad para llover o humedad No haga funcionar la unidad cerca del agua como ba era lavatorio fregadero o tina de lavander a s tano mojado o cerca de una piscina ESTABILIDAD No coloque esta unidad en un carro inestable soporte soporte o mesa La unidad puede caerse causando la herida seria VENTILACI N No bloquee delantero y cr e la ventilaci n El corriente de aire apropiado es requerido asegurar la operaci n confiable y previene la unidad de sobre la calefacci n La unidad no puede colocado en un espacio incluido donde ninguna ventilaci n o en suficiente est disponible EL CTRICO No derrote el objetivo de seguridad del enchufe de poder que da buenos conocimientos La cuerda de poder deber a ser derrotada de modo que ellos probablemente no sean andados en o pellizcados por art culos colocados sobre o contra ellos REVISI N No intente atender esta unidad usted mismo Abri ndose o quitar la cumbre el lado y las tapas traseras le expondr n a voltajes peligrosos u otros riesgos LSLS Page 7 PRO DQ xc Install
25. nnnnnnnnennnnne 18 4 4 2 Mac Driver Installation NEE 19 4 4 3 Windows XP 2000 Driver Installation cccccccceceeeeeeeeeeeeeeeeeeeneeeaaees 20 4 4 4 Windows Vista Driver Installation 20 4 5 RAID Console Installation cccccccccecccseeeeeeeeaeeeseeeeeeeeseeseeeeeeeeseeeseeeeaeeeas 21 4 5 1 Apple Mac RAID Console Installation ccccccccceecceeeeeeeeeaeeeeaeeeneeeaaees 21 4 5 2 Windows PC RAID Console Installation 21 46 E mail MOUnCAUOM ay cia A SR rest ist ds 21 5 RAID Console We le una demande dense 22 oil Stat RAID Console OU es SR SN aie dau 22 5 1 1 Start Apple Mac RAID Console GU 22 5 1 2 Start Windows PC RAID Console GU 24 5 2 Change RAID Mode Deleting Creatng 26 0 2 1 Delete the RAID EE 26 52 2 Create a RAID Sel EE 27 5 2 3 Create gt 2TB RAID Set for Windows XP OZbtt 28 6 Alarm Conditions Degraded RAID Ger 30 6 1 Replacing a Drive Module 31 fa SFORMAING ang Partion WEE 32 File ADDIE OS ei nn Le EE ER 7 1 1 Erase an existing partition ss 32 1 1 2 Create anew DS age anse Ee eebe a 33 7 2 Windows Sb TVstatormattmg 34 e SCT RER ee EE 36 De Ben Wel A EE of 10 PROCUCUIREOIS Wa e 38 Page Z Cl PRO DQ xc Installation and User s Manual 1 Introduction We appreciate your purchase of this product from Dulce Systems You have everything you need to quickly and easily connect the storage
26. o x1 Lane Slots This configuration provides maximum bandwidth x16 lanes for graphics plus an x8 lane slot for one additional high bandwidth card and two x1 lane slots O es E 4 x16 Lane Graphics Slot Two x4 Lane and One x1 Lane Slots This configuration provides maximum bandwidth x16 lanes for graphics plus two x4 lane slots for medium bandwidth cards and a x1 lane slot U KR B ID Three x8 Lane One x1 Lane Slots This configuration provides three x8 lane slots for graphics or high bandwidth cards and a x1 lane slot This is a recommended profile for three graphics cards El Two x8 Lane Two x4 Lane Slots This configuration provides two x8 lane slots for graphics or high bandwidth cards and two x4 lane slots for two medium bandwidth cards 0000 2000 0000 00 d all HERE A d Running at maximum supported speed Key Running below maximum supported speed _ Don t show this utility again Quit V Restar Page 18 Ce eee PRO DQ xc Installation and User s Manual 4 4 2 Mac Driver Installation g For the latest Mac drivers please visit our web site and download the A appropriate driver for your Mac J ER www dulcesystems com download rom After download a folder named Dulce MRAID Install will be placed on your desktop Open it and follow the simply steps outlined in the Install Read Me document Dulce MRAID Install v4 DEVICES r A Macintosh HD 10 4 11
27. ontroller with the supplied mini SAS cable s ports on the RAID Controller to the ports on the PRO DQ Carefully For proper drive numbering assignments it is important to match up the A follow the cabling instruction in the diagram below Mac Pro or Power Mac d EES Me LA o d 1 Bottom ECZ p OE Port Left side port to Right side port to Top of PRO DQ Bottom of PRO DQ Le Page 15 PRO DQ xc Installation and User s Manual PRO DQ xc Installation and User s Manual 4 3 3 Windows PC Connection Connect the PRO DQ to the RAID Controller with the supplied mini Page left blank intentionally ae SAS cable s A For proper drive numbering assignments it is important to match up the Log ports on the RAID Controller to the ports on the PRO DQ Carefully follow the cabling instruction in the diagram below A typical Windows PC such as the HP xw workstation Windows PC a Windows PC T i kra H Hia IHOQ Vu j on ao A O j N i a fi Lit fF i H i H L H H Bottom Port D aanst L Zenennnnnnnnnnngnnnpp ao a a p WWII Left side port to Right side port to Bottom of PRO DQ Top of PRO DQ Page 16 Ce eee Le Page 17
28. rait tre mise en d route pour qu ils ne seront pas probablement march s sur ou pinc s par les articles plac s sur ou contre eux ENTRETIEN N essayez pas d assurer l entretien de cette unit vous m me En s ouvrant ou le fait d enlever le haut le c t et les couvertures arri re vous exposeront aux voltages dangereux ou d autres hasards PRO DQ xc Installation and User s Manual 1 1 3 SAFTY BERUCKSICHTIGUNGEN WARNUNG ELEKTROSCHOCKGEFAHR NICHT OFFNEN WASSER UND FEUCHTIGKEIT Um eine Brand oder Elektroschockgefahr weitgehend auszuschlie en Ger t nicht Regen oder Feuchtigkeit aussetzen Gerat nicht in der Nahe von Bade oder Waschwannen Wasch oder Spulbecken feuchten Kellern oder Schwimmbecken betreiben STABILITAT Das Gerat nicht auf wacklige Karren Stander Halterungen oder Tische stellen da es herunterfallen und Verletzungen verursachen konnte BELUFTUNG Vordere und hintere Beluftungsoffnungen nicht versperren Das Gerat muss ausreichend be und entl ftet werden k nnen damit es sich nicht w hrend des Betriebs uberhitzt Daher darf das Gerat nicht in geschlossenen Raumen aufgestellt werden in denen keine ausreichende Be und Entluftung gewahrleistet ist STROMVERSORGUNG Nicht den Schukostecker modifizieren Das Stromkabel sollte so verlegt werden dass es nicht durch Auftreten oder durch spitze oder scharfe Gegenstande beschadigt werden kann WARTUNG Das Ger t nicht eige
29. s WA Sheen Cone Select Raid Level g Raid 3 B lnformation Maximum Capacity Allowed 50 3500 GB Select C apacity T 3500 a k Greater Two TB Volume Support Csabirusa 7 64bit LBA Volume Initialization Mode E o Init To ture Select Stripe Size gt KBytes onfirm The Operation f Submit Reset No Init allows for immediate RAID Set availability The RAID is ready for the OS format and partition Le Page 27 PRO DQ xc Installation and User s Manual 5 2 3 Create gt 2TB RAID Set for Windows XP 32bit If RAID is larger than 2TB configure using multiple 2TB Volumes and then use Windows to Span them together This will end up with one drive letter of the full capacity of the RAID 1 Create the RAID Set under RaidSet Functions by selecting all of the drives Create multiple Volume Sets under the VolumeSet Functions Select the desired Volume Raid Level set the Select Volume Capacity to 2199GB Set Greater Two TB Volume Support to No Set Volume Initialization Mode to No Init if applicable Check the Confirm the Operation box Click Submit Repeat this step until all of the space are assigned Functions Enter Volume Attribute On Raid Set 00 CVolumeSet Functions Volume N ARC 1220 VOL 00 Create Volume Set ee Delete Volume Set Member Disks 8 Modify Volume Set Volume Raid Level Raid3 e Check Volume Set Stop Volume Set ee Check Select Volum
30. t to GPT Disk Windows XP 32 bit does not support larger than 2TB capacity Configure with multiple capacities of 2TB or less 2 Computer Management Local a System Tools i Task Scheduler gt Event Viewer a Shared Folders M Local Users and Groups ce Reliability and Performe am Device Manager 4 ES Storage f Disk Management gt By Services and Applications Ga C Simple Basic NTFS Healthy System Boot Page File Ac 23288 GB 213 38 GB 91 E Disk 0 Basic 232 88 GB Online Disk 1 Basic 3725 16 GB Online lt cD ROM 0 DVD D No Media ee mmm 232 88 GB NTFS 9 MB Healthy System Boot Page File Active Crash Dump Primary Partition Unallocate eege 13725 16 GB i Unallocated New Simple Volume New Spanned Volume New Striped Volume Properties Help Fault Toleran No Page 34 eee am PRO DQ xc Installation and User s Manual Right click the Unallocated segment and select New Simple Volume Enter the desired Volume Size assign the desired Drive Letter or Path check Perform a Quick Format at the Format Partition screen Ec Action View Help K Computer Management Local a System Tools gt Task Scheduler Event Viewer ga Shared Folders gt amp Local Users and Groups E Reliability and Perform gam Device Manager a Storage f Disk Management Es Services and Applications
31. te Controller 01 PCI Mail Cfg Assistant 82 Running Ch04 IDE Channels Channel Usage Capacity Model Ch01 Raid Set 00 500 1GB Hitachi HDT725050VLA360 Ch02 Raid Set 00 500 1GB Hitachi HDT725050VLA360 Ch03 Raid Set 00 500 1GB Hitachi HDT725050VLA360 Ch04 Rad Set 00 500 1GB Hitachi HDT725050VLA360 Ch05 HA N A NA Ch06 HA HA HA Ch07 HA NA NA Ch08 HA HA NA J Microsoft Internet Explorer eL gt EN a A Search Se Favorites Address Si http 192 168 0 144 81 ide3 htm S Internet Enter Network Password This secure Web Site at 192 168 0 144 requires you to log on Please type the User Name and Password that you use for Raid Console User Name admin v Password ke Save this password in your password list Cancel Page 24 a eee Le Page 25 PRO DQ xc Installation and User s Manual 5 2 Change RAID Mode Deleting Creating This procedure will erase all data on the PRO DQ Changing the RAID mode requires the current RAID Set to be deleted first then create a new RAID Set with the new RAID mode 5 2 1 Delete the RAID Set From the RAID Console GUI On the left side menu bar click on e RaidSet Functions gt Delete Raid Set e Select the Raid Set and check the Confirm box e Click Submit to delete the RAID Set fe 2 2e Raid Console admin lt e N ntp 0 0 0 0 81 elo co CU Raid Console
32. the repaired or replacement Product to you prepaid using the same method of shipping ex overnight ground 2nd day as was shipped to us If a more expedited return shipping method is required extra charges might apply at our discretion HOW YOU CAN GET SERVICE Contact our Technical Support to obtain a RMA Return Materials Authorization number The model number serial number and description of the problem will be required A valid proof of purchase might be required to further validate the Products warranty eligibility the valid proof of purchase document must show the product model serial number purchase date and supplier name If the valid proof of purchase is not available the original manufacturing date of the product will be used to determine the warranty period No returns will be accepted without a RMA number We reserve the right to refuse the delivery of the return You shall bear all shipping packing and insurance costs and all other costs excluding parts and labor necessary to effectuate repair or replacement under this warranty All products returned to us must be shipped in the original packaging or Dulce approved packaging If you do not have the original packaging call us to request packaging A nominal fee will be charged for the requested packaging and for shipment Ship the RMA to us pre paid Products that are improperly packaged for shipping packaged in a non approved shipping container or incur shipping d
33. unit to your editing computer You are a short time way from your next blockbuster creation This Installation and User s Manual is intended to streamline the process of getting your RAID storage system up and running so you can get to work quickly For most typical video editing storage requirements we have preconfigured the PRO DQ for a much more streamlined installation Refer to the Pre configuration Sheet for the exact pre configuration of your PRO DQ the default configured is for RAID 5 efficient protection mode and pre formatted for Mac OS X Just simply follow the installation steps outlined in this manual and you will up and running in no time For Windows operation a short format process will be required Le Page 3 PRO DQ xc Installation and User s Manual 1 1 Safety Considerations 1 1 1 SAFETY CONSIDERATIONS _ RISK OF ELECTRIC SHOCK DO NOT OPEN WATER AND MOISTURE To reduce the risk of fire or electrical shock do not expose unit to rain or moisture Do not operate unit near water such as bathtub washbowl kitchen sink or laundry tub wet basement or near a swimming pool STABILITY Do not place this unit on an unstable cart stand bracket or table Unit may fall Causing serious injury VENTILATION Do not block front and rear ventilation Proper airflow is required to ensure reliable operation and prevents unit from over heating Do not place unit in an enclosed space w
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