POS User Manual
Contents
1. ja gt N KS E Yy Q XQuadra POS Release 1 0 0 User Manual Version 0 1 English Version cardware HARDWARE 8 SOFTWARE SOLUTIONS 76 Mriehel Road Birkirkara BKR 1646 MALTA 3rd September 2009 cardware mea raan XQuadra POS 1 0 0 User Manual Copyright 2009 Cardware Limited All rights reserved No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Cardware Limited Information in this document is subject to change without prior notice Certain names of program products and company names used in this document might be registered trademarks or trademarks owned by other entities XQuadra XQuadra Express XQuadra Business and XQuadra Enterprise are trademarks of Cardware Limited Microsoft and Windows are registered trademarks of M icrosoft Corporation For Sales and Technical Support Tel 356 21 490 791 Email sales cardwareservices com Website http www cardwareservices com New releases of this guide are frequently released in order to reflect updates of this product For the latest release of this guide visit www cardwareservices com Resources aspx Version 0 1 3rd September 2009 Page 2 cardware mea raan XQuadra POS 1 0 0 User Manual Table of Contents 1 XQuadra POS General Information AA AA 4 T4 INFOUCTON mamamana ANAN2. Companies Configuration a ae Unlimited Campaigns Configuration 1 Unlimited Applications Configuration sow Login Authentication Baa User M anagement wo lo S Data Auditing Other Functions EY Transactions Upload AE wo ww Auto Generate Cards Transaction Statistics nars iar spect i Propan Tena ee Version 0 1 3rd September 2009 Page 6 cardware atan raha XQuadra POS 1 0 0 User Manual 4 POSMenu 4 1 Tree View Menu Application 1 Application 2 6 Exit Transactions Menu options available Express Business sili Products Transactions ee Fixed Amounts Transactions of 5 hk Free Entries Transactions ME Products Transactions ww fw Fixed Amounts Transactions EH GN AO Yes Yes Aa U O TJ HE KE 4 f We Free Entries Transactions Version 0 1 3rd September 2009 Page 7 cardware atan raha XQuadra POS 1 0 0 User Manual 5 POS User Interface 5 1 Interface Description General Campaign Campaign Name Please insert card Department Name Figure 5 1 Screen Description Campaign Name This is the Campaign Name entered in XQuadra and for which the terminal has been configured XQuadra Express caters for just ONE campaign Department Name This is the Department Name for which the campaign is running Since XQuadra Express is intended for small businesses and no departments are included the Department Name is set to defaul
3. Gifts 955 Cancel Points Total Deduction Card Points Balance Selection Press Up Down Keys to scroll General Department 01 Host Name ae Figure 5 5 Screen Description Gifts 001 A list of gifts in the selected application Confirm Gifts 998 An option to Confirm Gifts Cancel 999 An option to Cancel Gifts Gift Points A number of points for each Gift Quantity Quantity of Gifts ordered Selection Select a Gift from the Gifts list type in the number for that selection and press Enter Version 0 1 3rd September 2009 Page 12 cardwvare erica ninth tr XQuadra POS 1 0 0 User Manual Fixed Amounts Customer Surname Name Reference 00000001 Card Discount 10 Please enter the Card Pin and press enter to confirm transaction else press Cancel to return to the Application Menu Value Fixed Amount Top Up 90 00 Transaction Value 81 00 Value Card Balance i 1055 Application Dscount Enter Card Pin Card rea Enter Card Pin Points Card Balance General Department 01 Host Name PB Figure 5 6 Screen Description Value Card Balance The Customers Card Amount Value after doing the Fixed Amount Transaction Points Card Balance The Customers Card Amount of Points after doing the Fixed Amount Transaction Enter Card Pin The Card Pin is required only if this option is chosen in XQuadra Express amp XQuadra Administration If this option is chosen
4. Value Enter the value 100 Transaction Value 81 00 10 Application Discount Card Balance 261 00 Card Balance General Department 01 Host Name a Figure 5 9 Figure 5 10 General Department 01 Host Name Pik Customer Surname Name Reference 00000001 Please enter the Card Pin and press enter to confirm this transaction else press Cancel to return to the Application Menu Value Points Application 1 81 00 81 Value Card Balance Card Balance 300 00 Points Card Balance Enter Card Pin Enter Card Pin 01 Host Name Yi General Department Figure 5 11 Screen Description Enter Value Enter the Free Entry Value Enter Points Enter the Free Entry Points Value Card Balance The Customers Card Amount Value after doing the Fixed Amount Transaction Points Card Balance The Customers Card Amount of Points after doing the Fixed Amount Transaction Enter Card Pin The Card Pin is required only if this option is chosen in XQuadra Express and XQuadra Administration If this option is chosen the Customer should enter the Card Pin before making a transaction Version 0 1 3rd September 2009 Page 14 cardwvare HARDWARE amp SOFTWARE SOLUTIONS XQuadra POS 1 0 0 User Manual Customer Surname Name Reference 00000001 General Campaign Application 1 Free Entry Top Up Free Entry 81 00 Your transaction has been successfully carried out Customer Su
5. AA NAA TANAN AA a AA 4 1 2 Main Features amp FUNCUOMOMCY aNG N EAEAN EENE ANEA 4 L3 System ReguUNemMeNtS NGA GANTI NAP i NAA AA NA AA 4 ks Sma ANU E A AAA 5 2 1 About Smart Card SLE 5542 eee 5 3 XQuadra Products General Comparison Chart 6 Til Express VS BUSINESS VS ENT SRDS NAGBAYAD ETONG KATANA AA AASA 6 POS 2 1 PAPANG PE PAP HAPPINAS EP AR PAPAG NAAPI INA A RTP IED PAIYAKIN PARAN EP EN PAN NOR 7 Al IRENE EN aaa aaa NAG kanan Oa adan O anan Ga 7 S POSUSINENA GG NIA EG AA AA 8 al NEMS Tiel Ss ION a AA AA AABANG 8 52 Main Menu Sir am ANAN AA ANA AA AA 9 5 3 ApPPICUON S XIE maa AANGAT NG NAMEN NAUNA EEEN 10 sA BANG NAA AA AUN AANGAT AA 16 D MIO EE GAAN GANA E EAEE 17 ANNE GIOSS ANY AA AA 18 Version 0 1 3rd September 2009 Page 3 G Gan dw die XQuadra POS 1 0 0 User Manual 1 XQuadra POS General Information 1 1 Introduction XQuadra POS is a Virtual Point Of Sale POS software designed and developed to work with Gemplus Card Reader to make transactions on XQuadra Express XQuadra Business and XQuadra Enterprise It handles all the transaction information and data written on customers cards such as Points and Values and these are deducted added according to the transactions made QUADRA multiservices platform 1 2 Main Features amp Functionality The following are the main features offered by XQuadra POS e Application Selection on XQuadra Business and XQuadra Enterprise enables you to sel
6. Multiply Value Pre Paid Purchase Top Up Free Entry Gift Cash Purchase Version 0 1 3rd September 2009 Page 10 cardware niee aT XQuadra POS 1 0 0 User Manual Products Shopping Cart For XQuadra Business amp XQuadra Enterprise ONLY Customer Surname Name Card Discount 00000001 Card Discount 16 10 Reference Select from the following Application 1 products Products Value Points Oty Line Value 105 Application Discount 001 Product 1 002 Product 2 003 Product 3 995 Confirm Purchase 995 Cancel Products list Confirm Purchase Ul Purchase Total Card Balance Selection Press Up Down Keys to scroll General Department 01 Host Name Wed Figure 5 4 Screen Description Card Discount This is the Customers Card Discount saved on the card Products 001 A list of Products in the selected application Confirm Purchase 998 An option to Confirm Products purchase Cancel 999 An option to Cancel Products purchase Selection Select a Product from the Products list type in the number for that selection and press Enter Version 0 1 3rd September 2009 Page 11 cardware niee aT XQuadra POS 1 0 0 User Manual Gifts Shopping Cart For XQuadra Business amp XQuadra Enterprise ONLY Customer Surname Name Reference 00000001 Select from the following Application 1 gifts Points Qty Line Value O04 Gift 1 992 Confirm
7. ction schemes 2 2 Features These are the SLE 5542 features e 100 functional compatibility to SLE 4442 e 256 x8 bit EEPROM organization of Data Memory e 32X1 bit Protection Memory o Byte wise write protection of first 32 addresses byte 0 31 of Data Memory o Manufacturer Code for unique identification of application e Data Memory addresses 0 255 alterable only after verification of 3 Byte e Programmable Security Code PSC e Two wire link protocol o Byte wise addressing o End of processing indicated at data output e Contact configuration and Answer to Reset synchronous transmission in accordance to standard ISO IEC 7816 e Sophisticated electrical characteristics o Ambient temperature 40 80 C for chip 25 80 C for module Supply voltage 5 V 10 Supply current lt 3 mA typical 600 uA EEPROM erase write time 5 ms ESD protection typical 4 000 V EEPROM Endurance minimum 100 000 erase write cycles Data retention for minimum of 10 years O O O O O e Advanced 1 2 um CMOS technology optimised for security layout o EEPROM cells protected by shield o Shielding of deeper layers via metal o Sensory and logical security functions o No Isolation on backside necessary Version 0 1 3rd September 2009 Page 5 cardware Hat tabe ra enti tr XQuadra POS 1 0 0 User Manual 3 XQuadra Products General Comparison Chart 3 1 Express VS Business VS Enterprise Express Business Enterprise
8. e in the number for that selection and press Enter 1 To print Balance 2 To Exit from the Balance section Version 0 1 3rd September 2009 Page 16 cardwvare EE E XQuadra POS 1 0 0 User Manual 5 5 History Screen Customer Sumame Name Reference 00000001 Application Vaiue Points 100 00 100 00 Application Press 1 to print history press 2 to exit Press Up Down Keys to scroll General Department 01 Host Name ya Figure 5 15 Figure 5 15 shows the Card History This section displays the last five transactions carried out on the card Screen Description Date The Date of the selected transaction Application The Application Name on which the transaction was carried out Value The Value added subtracted for each transaction Points The Points added subtracted for each transaction Selection Select an option from 1 2 type in the number for that selection and press Enter 1 To print History 2 To Exit from the History section Version 0 1 3rd September 2009 Page 17 cardware HARDWARE amp SOFTWARE SOLUTIONS 6 Glossary Name Client CMOS Customer Gemplus POS Terminal Smart Card Terminal XAC XQuadra Business XQuadra Enterprise XQuadra Express XQuadra POS XQuadra POSCe XQuadra POS 1 0 0 User Manual Description The Client refers to the Owner of the solution Complementary M etal Oxide Semiconductor CM OS i
9. ect an application from a maximum of 6 applications saved on customers cards e Transactions Handling takes care of each transaction executed and handled on the POS in a safe and accurate manner e View Customers Card Balance enables you to display the Customers Points and Values stored on the card e View Customers Card History enables you to display the last 5 transactions made on Customers Card 1 3 System Requirements These are the minimum PC requirements to run XQuadra POS e Pentium IV 2 0 GHz e 512MB Ram e Operating System Windows 2000 Windows XP Windows Vista Windows 7 e Initial Hard Disk space of 100MB Version 0 1 3rd September 2009 Page 4 cardware atan raha XQuadra POS 1 0 0 User Manual 2 Smart Cards 2 1 About Smart Card SLE 5542 The SLE 5542 Smart Card has an intelligent 256 bytes with Write Protection and Programmable Security Code PSC and with ISO 7816 smart card interface SLE 5542 is a standard low cost memory Smart Card It has a 256 x 8 bit EEPROM data memory with 32 x 1 bit protection memory The SLE 5542 is a fully compatible upgraded version of the SLE 4442 Smart Card To ensure the future availability of this product type whilst still ensuring backward compatibility to previous products Infineon has migrated the data carrier family to the IMEM CMOS technology IMEM is conceived for security applications and offers unsurpassed physical and electrical prote
10. f the last 5 transactions recorded on the Customers Card The last number from the options list Exit This closes the Virtual POS Version 0 1 3rd September 2009 Page 9 cardwvare E E tr XQuadra POS 1 0 0 User Manual 5 3 Application s Screen Customer Surname Mame Reference 00000001 Select one of the following Application 1 options Purchase Products 4 Collect Gifts Ly Fixed Amount Pre Paid Purchase with all options Fixed Amount Pre Paid Purchase with no Card Fixed Amount Pre Paid Purchase with no Fixed Amount Pre Paid Purchase with no Fixed Amount Pre Paid Purchase with no options Fixed Amounts Free Fixed Amount Top Up with all options Entries Fixed Amount Top Up with no Card Discount Fixed Amount Top Up with no Application Selection Press Up Down Keys to scroll General Department 01 Host Name W Figure 5 3 In XQuadra Business and XQuadra Enterprise if the selected Application has Products and Gifts the first two options listed will be Products and Gifts Then the rest of the list depends on the Fixed Amounts and Free Entries entered The last option in the list is used to Exit from the Application s section Screen Description Selection Select an option from the list type in the number for that selection and press Enter Fixed Amounts Value N N N N N Pre Paid Purchase N Top Up No Free Entry No Gift N Cash Purchase N Fixed Value Free Entry
11. rname Name Reference 00000001 Your transaction is currently in process please Transaction Value 4 00 please take your receipt Press Enter to go to the Card Starting ine 200 00 main menu or cancel to end session Card Starting Points 181 00 Current Card Value 300 00 Current Card Points 262 00 17 06 2009 09 29 0001000100000301 0003 00000133 Figure 5 12 Figure 5 13 Transaction Receipt If the Card Pin is accepted the transaction is processed and if in XQuadra Express XQuadra Administration the Print option is chosen the Transaction Receipt is previewed and can also be printed Version 0 1 3rd September 2009 Page 15 cardwvare E E tr XQuadra POS 1 0 0 User Manual 5 4 Balance Screen Customer Surname Name Reference 00000001 Loyalty Points Loyalty Points 100 00 Card Discount 10 Card Discount Application 2 Application 3 Application s Card Balance Press 1 to print balance press 2 to exit Selection 1 General Department 01 Host Name a Figure 5 14 Screen Description Application s The Application Names stored on the Customers card Balance The Customers card Balance for each application group Groups are available in XQuadra Business and XQuadra Enterprise ONLY Card Discount The Customers card Discount provided by the Client Loyalty Points The Customers amount of Loyalty Points accumulated Selection Select an option from 1 2 typ
12. s a technology for making integrated circuits CM OS technology is used In microprocessors microcontrollers static RAM and other digital logic Circuits CM OS technology is also used for a wide variety of analog circuits such as image sensors data converters and highly integrated transceivers for many types of communication The Customer refers to the Owner of the Smart Card Is a device manufactured by Gemalto to read Smart Cards POS terminals in comparison to central terminal are handheld or desktop devices that can conduct transactions with smart or mag stripe cards Also called IC card chip card or memory card for certain types A card formed of a plastic body with a chip or module embedded in a special cavity Any device that can communicate with a smart card e g reader coupler Certain terminals can operate in standalone mode while others must be connected to a central information system to access an application XAC is a leading R amp D M anufacturing company focused on transaction automation devices XQuadra Business refers to the Business Edition software of XQuadra XQuadra Enterprise refers to the Enterprise Edition software of XQuadra XQuadra Express refers to the Express Edition software of XQuadra XQuadra POS refers to the terminal software used with the Gemplus Card Reader XQuadra POSCe refers to the terminal software used with the XAC Terminal T201 Version 0 1 3rd September 2009 Page 18
13. t Department Host Name This is the Computer Name on which XQuadra POS is running Version 0 1 3rd September 2009 Page 8 cardware HARDWARE amp SOFTWARE SOLUTIONS 5 2 Main Menu Screen Customer Surname Name Reference 00000001 03 Application 3 04 Balance 05 History Exit Gne of the following options amp Name Reference Name No 01 Application 1 02 Application 2 XQuadra POS 1 0 0 User Manual Customers Surname Press Up Down Keys to scroll General Department Figure 5 2 Screen Description Customer This is the Customers Surname amp Name saved on the card Reference This is the Customers Reference name number on the card Selection Select an option type in the number for that selection and press Enter Selection options XQuadra Express 01 Application Name This is the Application Name 02 Balance This shows the Balance on the Customers Card Points amp Values 03 History This shows the History of the last 5 transactions recorded on the Customers Card 04 Exit This closes the Virtual POS 01 Host Name W48 XQuadra Business XQuadra Enterprise 01 Application Name This is the Application Name The 3 number from the bottom options list Balance This shows the Balance on the Customers Card The 2 number from the bottom options list History This shows the History o
14. the Customer should enter the Card Pin before making a transaction Customer Surname Name Reference 00000001 General Campaign TU Application 1 Surname Name 00000001 Customer Reference Your transaction has been successfully carried out Fixed Amount Top Up 81 00 Transaction Value 81 00 please take your receipt Press Enter to go to the paa Transaction Points 81 00 main menu or cancel to end session Card Starting Value 100 00 Card Starting Points 100 00 Current Card Value 200 00 Current Card Points 181 00 16 06 2009 12 58 0001000100000301 0002 00000130 General Department 01 Host Name Mg General Department 01 Host Name M Figure 5 7 Figure 5 8 Transaction Receipt If the Card Pin is accepted the transaction is processed and if in XQuadra Express XQuadra Administration the Print option is chosen the Transaction Receipt is previewed and can also be printed Version 0 1 3rd September 2009 Page 13 cardware niee aT XQuadra POS 1 0 0 User Manual Free Entries Customer Surname Hame Reference 00000001 Card Discount 10 Customer Surname Name Reference 00000001 Card Discount 10 Enter the value for the Application 1 Free Entry Top Up Free Entry event Press Cancel to end this transaction or Enter to confirm Enter the points for the Application 1 event Press Cancel to end this transaction or Enter to confirm Value Enter the points value 100 00
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