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Concord 4 Installation Manual

1. Mnt 12 GND CO SuperBus 2000 voice only module The module can be mounted inside or outside of the control panel cabinet Refer to the documentation included with each module for complete mounting instructions For RJ 31X connections see RJ31X phone jack on page 28 The module requires panel power and bus connections and speaker connection through panel terminals as shown in Figure 18 below Figure 18 Wiring for the voice only module GND 12V A BUS B A SPKR Panel terminals ka ka om el A kaj me Module terminals T Ome ka 1 ka ie A epe B 2 SPK1 SPK2 AUD1 AUD2 Not used SuperBus 2000 phone interface voice module The phone interface voice module includes two backplates for mounting the module inside the control panel cabinet You may also mount the module outside 24 Concord 4 Installation Manual Chapter 2 Installation of the cabinet using an optional plastic housing part no 60 800 Refer to the documentation that comes with each module for complete mounting instructions The module requires panel power and bus connections phone line connection through panel terminals and DB 8 cord from an RJ 31X jack and speaker connection through panel terminals Connect the module to the panel power and bus terminals as shown in Figure 19 below For partition 1 connect the phone line to the m
2. Table 27 Sensor group event trigger numbers Sensor group Group 00 in alarm Trigger number 064 Sensor group Group 17 in alarm Trigger number 081 Group 01 in alarm 065 Group 18 in alarm 082 Group 02 in alarm 066 Group 19 in alarm 083 Group 03 in alarm 067 Group 20 in alarm 084 Group 04 in alarm 068 Group 21 in alarm 085 Group 05 in alarm 069 Group 22 in alarm 086 Group 06 in alarm 070 Group 23 in alarm 087 Group 07 in alarm 071 Group 24 in alarm 088 Group 08 in alarm 072 Group 25 in alarm 089 Group 09 in alarm 073 Group 26 in alarm 090 Group 10 in alarm 074 Group 27 in alarm 091 Group 11 in alarm 075 Group 28 in alarm 092 Group 12 in alarm 076 Group 29 in alarm 093 Group 13 in alarm 077 Group 30 in alarm 094 Group 14 in alarm 078 Group 31 in alarm 095 Group 15 in alarm 079 Group 32 in alarm 096 Group 16 in alarm 080 Group 35 in alarm 102 Concord 4 Installation Manual 137 Appendix B Reference tables Sensor number event triggers Table 28 below describes the sensor number event triggers Table 28 Sensor number event trigger numbers Sensor number Sensor 01 Sensor 02 Sensor 03 Sensor 04 Sensor 05 Sensor 06 Sensor 07 Sensor 08 Sensor 09 Sensor 10 Sensor 11 Sensor 12 Sensor 13 Sensor 14 Sensor 15 Sensor 16 Sensor 17 Sensor 18 Sensor 19 Sensor 20 Sensor 21 Sensor 22 Sensor 23 Sensor 24 Sensor 25 Sensor 26 Sensor 27 Sensor 28 138 State In alarm alarm alarm alarm alarm alar
3. 1 to 2 Use the default setting to avoid conflicts between the security system and other phone devices and services Many phone devices and services require to initiate their operation so using for this security feature could cause conflicts Concord 4 Installation Manual Chapter 3 Programming Timersmenu Timers global settings Supervisory time Shortcut 0300 Default set randomly between 01 00 and 4 00 RF Tx timeout Shortcut 0302 Default 12 hours Phone test frequency Shortcut 0303 Default 7 days Next phone test Shortcut 0304 Default 7 days Output trip time Shortcut 0305 Default 4 seconds Activity timeout Shortcut 0306 Default 24 hours Daylight saving Shortcut 0307 Default On Concord 4 Installation Manual This setting determines what time of day the panel sends supervisory low battery or automatic phone test reports to the central station Enter the 4 digit time value HH MM For example enter 0330 to set the supervisory time for 3 30 a m The panel clock must be set with the correct time for accurate supervisory time reporting See Time and date menu on page 83 This setting determines how many hours 2 to 24 the panel has to receive at leastone signal from a wireless sensor learned into a supervised group If the panel does not receive a signal from any supervised wireless sensor within the set time the panel reports a supervisory condition to the centr
4. e Check for 11 75 to 13 8 VDC battery voltage between the backup battery spade lugs If the battery voltage is not within this range replace the battery Note When the panel is running a backup battery test the reading at the connected battery can range from 11 2 to 13 5 VDC The panel automatically runs a backup battery test under the following conditions 1 on initial power up 2 during user sensor test 3 once every minute when backup battery has failed 4 once every 24 hours atthe programmed STIME UL 98 Options off or once every 4 hours UL 98 Options on With the AC power transformer plugged in the panel automatically charges the battery While the battery is charging for the first time it is normal for the system to indicate System Low Battery This can take a number of hours depending on the initial battery charge Once the battery reaches 12 5 VDC full charge as measured while in battery test the condition clears If the trouble condition persists after 24 hours replace the backup battery The touchpads flash AC or display AC Power Failure AC Failure After pressing STATUS the panel continues to operate from backup battery e Check the AC circuit breaker to be sure the circuit is live e Check for proper panel and transformer wiring e Check that the transformer is plugged into a nonswitched outlet and secured with the provided screw Concord 4 Installation Manual 107 Chapter 4 Testing and troubleshooting e
5. Concord 4 uses a 16 5 VAC transformer 600 1023 or 600 1024 with power line carrier Concord 3 uses a 24 VAC transformer Using a 24 VAC transformer on Concord 4 damages the panel The panel does not power up and touchpads don t display or respond e Verify that the panel transformer is plugged into an unswitched outlet e Check the AC circuit breaker to be sure the circuit is live e Check that the backup battery is installed correctly and the AC power transformer is plugged in e Check for proper panel and transformer wiring e Measure the incoming AC voltage at panel terminals 1 and 2 it should read about 16 5 VAC 106 Concord 4 Installation Manual Chapter 4 Testing and troubleshooting No incoming AC voltage at panel terminals 1 and 2 1 Unplug the AC power transformer and disconnect the wires from the transformer and the panel 2 Check transformer to panel wire for short or open circuits 3 Plug in the transformer and check for 16 5 VAC at the transformer unconnected terminals If it shows zero 0 volts replace the transformer WARNING Do not check for voltage by touching two live wires together This may damage the transformer Touchpad display indicates System Low Battery or voice sounds System low battery e Check that the backup battery is installed correctly and the AC power transformer is plugged in e Measure the incoming AC voltage at panel terminals 1 and 2 It should read about 16 5 VAC
6. Default Off Open close reports Shortcut 01004 01014 and 01024 Default Off Concord 4 Installation Manual Use this setting to program the central station receiver phone number Phone numbers can be 1 to 24 digits long including pauses or and characters The phone menus are not accessible if a dealer code is programmed and the installer code is used to enter installer programming mode To access these menus when a dealer code is programmed you must enter installer programming mode using the dealer code Call waiting services should be disabled to prevent interrupting panel communication to the central monitoring station To program a dialing prefix that disables call waiting see the call wait cancel setting under the menu Phone options global settings on page 54 To delete a central station phone number with the display showing PHONE NUMBER current number press D The display shows PHONE NUMBER _ When this setting is on the following conditions report to the central station e Fire police auxiliary and duress alarms No activity e Receiver failure or jam e Tamper conditions including zone tampers and system tamper 40 incorrect key presses or touchpad supervisory e Entering or exiting sensor test mode e Phone test When this setting is on the following nonalarm conditions report to the central station e Force armed e Hardwired zone trouble open or short e Supervisory wireless de
7. Sensor text 081 Text for sensor n Sensor n item 0 Edit sensors 083 Sn P1 Gnn NC NO TP RF HW Sensor partition n Sensor group n Concord 4 Installation Manual Accessory modules Onboard options Chapter 3 Programming Bus device Unit ID 10000 to 10015 Off Change ID Device ID nnnnn Device partition Partition assign 123456 Keypad options Status beeps On Key beeps On Energy options Freeze temp 42 F Temperature 40 to 90 F Temperature 40 to 90 F Outputs Output in Partition assign 123456 Configuration Cellular options Cellular system B SnapCards Output programming Output text Output 1 Output 1 10120 Partition assign 101100 1 Output 1 item n Configuration 101101 01400 Output 2 10121 Output 2 Output 2 item n Partition assign 101110 1 Output 3 10122 Configuration 101111 00410 Output 3 item n Output 3 Output 4 10123 Partition assign 101120 1 Output 4 item n Configuration 101121 00903 Output 4 Partition assign 101130 1 Configuration 101131 01003 Inputs Smoke verify 1100 Off Two wire smoke 1101 Off Output programming Output text Output 1 Output 1 1120 Partition assign 11100 1 Output 1 item n Configuration 11101 01614 Output 2 1121 Output 2 Output 2 item n Partition assign 11110 1 Configuration 11111 01710 Concord 4 Installation Manual 43 Chapter 3 Programming The following sections guide yo
8. Where S01 is the zone sensor number P1 is partition 1 G13 is sensor group 13 NC is normally closed HW is hardwired and BACK DOOR is the programmed text name Other description codes include e RF wireless sensor e TP touchpad e NO normally open To edit sensors 1 Press A or B until the display shows EDIT SENSORS 2 Press and the display shows the sensor or zone with the lowest number 3 Press A or B to scroll through all learned zones and sensors 4 When the desired zone or sensor is displayed press The display shows SENSOR PTN n current partition assignment 5 Enter the desired partition number then press The display shows the new partition assignment 6 Press A or Band the display shows SENSOR GROUP nn current group assignment 7 Enter the desired group number then press The display shows the new group assignment 69 Chapter 3 Programming Table 12 below describes how to trip different types of sensors to program learn them in the panel Table 12 Tripping sensors Sensor Hardwired zones Wireless sensors Wireless door window sensors with external contacts Handheld wireless touchpads Keyfobs ELM keyfobs 70 How to trip the sensor Start with the zone in its normal state and then trip the zone into its alarm state A normally closed door for example should be closed when you begin the learn sensors process To trip the zone open the door Fo
9. you may use to bypass sensors User code 02 2001 partition 2 code you may use for remote or offsite access User code 03 2002 partition 2 code you may use to perform system tests User code 04 1122 partition 1 code you may use to jump to partition 2 for remote or offsite access and system tests User code 05 2233 partition 2 code you may use to jump to partition 1 for remote or offsite access bypassing sensors and system tests Partition 1 house code 255 P Partition 2 house code 254 O Zone 1 hardwired input 1 Group 10 front door Zone 2 hardwired input 2 Group 13 bedroom window Zone 3 hardwired input 3 Group 17 living room motion sensor Zone 4 hardwired input 4 Group 1 panic Zone 5 wireless keyfob ID F00201 Group 01 no text Zone 6 wireless DWS ID A00206 Group 13 kitchen window Com failure off Demo kit on AVM code 1212 Entry delay 8 seconds Exit delay 8 seconds Extended delay 1 minute Siren timeout 2 minutes A A A A To turn demo kit mode off or on 1 With the display showing DEMO KIT MODE OFF ON current setting press 1 off or 2 on The display flashes the entered setting 2 Press The display shows DEMO KIT MODE OFF ON new setting Concord 4 Installation Manual Partition 1 copy Default None Clear memory Exiting programming Chapter 3 Programming After programming all settings pertaining to partition
10. 3 12 Yes 1 Yes 4 Momentary 13 Yes 1 Yes 4 3 minutes 5 14 Yes 1 Yes 4 Siren time 2 15 Yes 1 Yes 4 Sustained 3 1 If an event does not trigger sirens siren tracking response numbers activate without turning on the output If sirens are triggered by another event the output pulses to match the siren If the siren cadence changes from police to fire for example outputs set up for siren tracking change to match the siren and all pulsing outputs pulse to one common cadence 2 If an event does not trigger sirens siren time response times activate outputs only if sirens are active for another reason 3 If an alarm event does not necessarily require disarming no activity closing report etc outputs set up for a sustained response time remain activated until the next arming level change 4 If an event occurs that activates an output set up for trip delay the delay and output activation can be canceled by trigger event restoral 5 Activated outputs set up for a 3 minute response time remain active for the entire three minutes To deactivate the output before the 3 minute time expires you must enter program mode or remove panel power Activated outputs set up for a momentary or 3 minute response time restart if the same trigger event occurs again Note The mechanical lifetime of the relay may be exceeded if an output is set up for a siren tracking response and a pulsing siren auxiliary or
11. Be sure to contact the central monitoring station before activating outputs that trigger from an alarm condition To test outputs 1 Contact the central monitoring station to inform them you are testing the system Verify that all wiring at the panel and output devices is correct 3 Activate the appropriate device to trigger each output as programmed 100 Concord 4 Installation Manual Chapter 4 Testing and troubleshooting 4 Verify that each output responds according to the programmed configuration number For outputs that trigger sirens verify that the correct alarm sounds are produced from these sirens see Table 17 below 5 Contact the central monitoring station when you are finished testing Table 17 below describes the system alarm sounds you should hear for each alarm event Table 17 System alarm sounds Alarm type Alarm sound Fire Repeating series of three beeps Police Intrusion Continuous tone Auxiliary Rapid beeps Light control Test all lights plugged into X10 lamp modules to verify house code and light number settings To test light control 1 Press 0 0 repeatedly to turn all lights on and off together 2 Press 0 1 repeatedly to turn light 1 on and off 3 Repeat step 2 for remaining lights 0 2 for light 2 0 3 for light 3 etc 4 Arm the system to away All lights plugged into modules set to unit 1 or set as entry lights should turn on and stay on for 5 minutes All lights plugged int
12. Chapter 4 Testing and troubleshooting The central station operator waits for the alarm to be reported and initiates an audio session Walk through the vicinity of the AVM while speaking at a normal conversation level 6 Have the operator speak to you 7 When testing is complete the operator will end the session Cellular backup communication To check the cellular communication between the panel and the central monitoring station 1 Contact the central monitoring station to inform them that you are testing the system 2 Install and activate the SuperBus 2000 cellular backup module 3 Verify or change the following CS phone panel option settings shown in Cellular backup communication above Note If the current settings do not match the test settings record the current settings Table 17 on page 101 so that they can be restored when this test is complete 4 Disconnect the phone line by unplugging the DB 8 cord from the RL 31X jack 5 Initiate a phone test 8 system master code 2 6 The phone test attempt should fail via the phone line within 5 minutes The panel will emit a long low tone and speak phone failure 1 if so equipped Wait for the phone test to succeed via the cell backup The panel should emit a short high tone and speak phone test okay if so equipped 8 Verify the CS report 9 If success does not occur verify that the signal strength RSSI shown on the
13. Default On Concord 4 Installation Manual Chapter 3 Programming This setting determines whether the panel sends daily 1 or weekly 2 low battery reports to the central monitoring station when a wireless device is reporting alow battery condition to the panel This setting determines whether the panel sends daily 1 or weekly 2 low battery reports to the central monitoring station when a wireless device is reporting a low battery condition to the panel This setting determines whether the panel sends daily 1 or weekly 2 reports to the central monitoring station when the panel detects a supervisory condition in a wireless device This setting determines the maximum number of times 1 or 2 a sensor or zone can go into alarm during a single arming period before the panel automatically bypasses that sensor or zone This feature only applies to sensors or zones in groups 00 20 29 34 35 or 38 When set to 1 the panel automatically bypasses a sensor or zone after it causes an alarm When set to 2 the panel waits until a sensor or zone has caused a second alarm during the same arming period before bypassing it At any setting the automatic bypass is logged into the event buffer A bypassed sensor or zone will be cleared automatically unbypassed if the system receives no further activations from that sensor or zone over the next 48 to 50 hours Changing the arming level also clears all automatically bypassed sensors
14. Silent panic Shortcut 0704 Default Off This setting determines whether the panel activates trouble beeps as soon as a wireless device supervisory condition is detected on or if the panel waits 10 hours after the supervisory condition is detected to activate trouble beeps off See Timers global settings on page 57 When you turn on this setting the panel does not initiate beeps to alert users of nonfire wireless device supervisory trouble and does not protest on arming ifthe condition exists If Immediate beeps is on trouble beeps sound for supervisory trouble conditions regardless of this menu setting This setting determines whether the panel complies with UL 98 requirements 4 hour trouble beep restart 4 hour backup battery test 4 hour smoke group 26 zone supervisory This setting determines whether sirens in all partitions sound on if any partition activates a fire alarm This setting determines whether touchpad police panic alarms are audible off or silent on Siren options partition 1 setting Siren verify Shortcut 0710 Default Off 66 This setting determines whether the panel supervises the panel speaker terminals 7 and 8 When this feature is on the panel indicates a trouble condition if no speaker is connected to panel speaker terminals Concord 4 Installation Manual Chapter 3 Programming Sensors menu Learn sensors Shortcut 080 Default None Concord 4 Installation M
15. Two wire smoke Off UL 98 options Off VOX gain range VOX mic gain VOX RX gain Zone restorals Off 128 Shortcut number Setting 101101 101111 101121 101131 0514 to 0564 01036 01046 1 01056 01066 3 01076 5 0300 06015 06109 to 06609 0214 to 0264 06010 06009 1101 0702 09008 09007 09010 06008 Concord 4 Installation Manual Appendix B Reference tables Summary This appendix provides reference tables and specifications Content Error Bookmark not defined Concord 4 Installation Manual 129 Appendix B Reference tables Sensor group characteristics Table 24 below shows what the sensors on your Concord 4 system do Every sensor is assigned to a group and this table specifies those groups and functions Every device must be assigned to one of these groups Table 24 Sensor group characteristics Name Application Alarm Delay gt a T a i Ss amp 72 N Q 2 B Q 3 a c o a O Os 00 Fixed 24 hour audible fixed Police Instant v v 1 2 3 panic emergency buttons 01 Portable 24 hour audible portable Police Instant v 1 2 3 panic emergency buttons 02 Fixed 24 hour silent fixed Silent Instant v v 1 2 3 panic emergency buttons 03 Portable 24 hour silent portable Silent Instant v 1 2 3 panic emergency buttons 04 Fixed 24 hour auxiliary sensor Auxiliar Instant v v 1 2 3 auxiliary such as Pendant Panic or y holdup button 05 Fixed 24 hour auxilia
16. With the display showing MACRO KEYS press The display shows PARTITION 1 2 Press A or B to select the desired partition 1 to 6 then press The display shows MACRO KEY 1 current setting 3 Press A or B to select the desired macro key you want to program 1 to 4 4 To change this macro press the associated macro key The current setting disappears and is replaced with a flashing cursor 5 Enter the desired system command The display flashes the entry If you make a mistake press the macro key twice to clear the entry and start over 6 Press the macro key again to accept the entered command The display stops flashing 81 Chapter 3 Programming User programming mode The user programming mode allows you to view system version information and program system settings You can enter user programming from an alphanumeric or fixed display touchpad by using the system or partition master code The default system master code is 1234 To enter user programming mode press 9 code The display shows TIME AND DATE The default settings are shown in brackets in the table where applicable Table 13 User programming menus Time and date Time Date User codes Regular user User 00 Direct bypassing Off Remote access Off System test Off Latchkey report Off Partition assign 1 Partition master Partition master code None System master System master code 1234 Options Downloading On Touchpad brightness 2
17. sink and up to 14 VDC The default setting 01710 activates the output for status and alarm tones allowing for a piezo siren connection without changing the output configuration number This output is typically used for interior siren applications For more information on output configuration numbers see Onboard options menu on page 78 Hardwired interior siren 13 949 This siren has two inputs steady 1 and warble 2 Use the steady 1 terminal for Concord 4 panels The siren also includes a cover tamper switch that can be connected to a hardwired zone input on the panel SnapCard or SuperBus 2000 hardwired input module Connect the siren to the panel zone input terminals as shown in Figure 12 below Figure 12 Connecting an interior siren OUT2 12V To zone input 2 kohm resistor 20 Concord 4 Installation Manual Chapter 2 Installation Interrogator 200 audio verification module A maximum of two audio veification modules AVM are allowed partition 1 only Connect the Interrogator 200 AVM to the panel terminals as shown in Figure 13 below Use shielded cable to prevent crosstalk between the speaker and microphone Figure 13 Connecting an Interrogator 200 SPKR SPKR 12V MIC GND Panel terminals aj E a Audio verification module Caution If a speaker is already connected to panel terminals 7 and 8 the
18. then tripping sensor 1 could arm the system to Away If the system is armed to Stay or Away then tripping the sensor could disarm the system depending on keyswitch style The panel reports opening closing and force armed reports if turned on to the central monitoring station 49 Chapter 3 Programming Keyswitch style Shortcut 0015 to 0065 Default Transition Duress code Shortcut 0016 to 0066 Default Note A bypassed keyswitch sensor cannot arm or disarm the system During an audible alarm keyswitch sensors can disarm the system which sends a cancel report to the central monitoring station but cannot arm the system The system can be armed only after the siren timeout expires Keyswitch sensors test the same as any other sensor and do not arm or disarm the system during a sensor test To delete a keyswitch sensor with the display showing KEYSWITCH SENSOR nn current sensor number press D to erase the keyswitch sensor attribute This feature determines how the system behaves when armed disarmed by a keyswitch sensor The choices are as follows Transition press 1 If keyswitch style is set to transition and the keyswitch sensor is tripped opened when the system is disarmed the panel will automatically arm to Away If the sensor is tripped opened when the system is armed to Away or Stay the panel will automatically disarm State press 2 If Keyswitch style is set to state when the keyswitch s
19. 1 you may make an exact copy to use for partitions 2 to 6 This helps reduce programming time when the system is set up for multiple partitions If there are certain settings that are unique to partitions 2 to 6 simply advance to the appropriate menu and make the necessary changes To copy partition 1 1 With the display showing PARTITION 1 COPY press installer code The display flashes 2 Press The display shows DONE Clearing memory deletes all existing programming information except the dealer code Note Clearing the memory erases onboard hardwired zone factory programming To clear panel memory 1 With the system in program mode press A or B until the display shows CLEAR MEMORY 2 Press The display shows ENTER CODE TO CLEAR MEMORY 3 Enter the four digit installer or dealer code if programmed and press After about 5 seconds the system restarts and the panel scans the bus to learn all bus devices If the system doesn t respond as shown repeat the process After all installer dealer programming is completed exit programming mode To exit programming mode 1 Press until the display shows SYSTEM PROGRAMMING 2 Press Aor B until the display shows EXIT PROGRAMMING READY 3 Press The touchpad displays the time and date Concord 4 Installation Manual 39 Chapter 3 Programming Tier 2 programming menus Table 10 below shows the tier 2 system programming menus Where applica
20. 90 This setting lets you attach the latchkey opening report feature and the latchkey closing report feature to time schedules To attach a schedule to latchkey opening or latchkey closing 1 Press Aor B until the display shows ATTACH SCHEDULES TO EVENTS 2 Press then A or B until the display shows LATCHKEY OPENING or LATCHKEY CLOSING 3 Press and the display shows SCHEDULE 00 OFF ON current setting If you want a different schedule press A or B until the desired schedule appears 4 Press 1 off or 2 on The display flashes the entered selection Press and the display shows the new setting for the selected schedule This setting lets you attach the exception opening report feature and the exception closing report feature to time schedules To attach a schedule to exception opening or exception closing 1 Press A or B until the display shows ATTACH SCHEDULES TO EVENTS 2 Press then A or B until the display shows EXCEPTION OPENING OR EXCEPTION CLOSING 3 Press and the display shows SCHEDULE 00 OFF ON current setting If you want a different schedule press A or B until the schedule appears 4 Press 1 off or 2 on The display flashes the entered selection Press and the display shows the new setting for the selected schedule Concord 4 Installation Manual Lights Shortcut 064xnn where nn is schedule number and x is light number minus 1 Default Off Outputs Shortcut 065xnn whe
21. Check that the transformer is supplying AC to the panel WARNING Be careful when securing the transformer to an outlet with a metal cover Hold the cover tightly in place You could receive a serious shock if the metal outlet cover drops down onto the prongs of the plug while you are securing the transformer and cover to the outlet box Access code issues Customer cannot remember access codes e Check your records to see if you have the customer s access codes on file e Verify the access codes using the Enterprise Downloader software e Clear memory and reprogram the panel locally Clearing the memory erases all programming Installer cannot remember install code e Check your records to see if you have the install code on file e Verify the install code using the Enterprise Downloader software e Use the dealer code to enter program mode and view the installer code Installer cannot remember dealer code Check your records to see if you have the dealer code on file If you don t have dealer codes you need to replace the panel Arming and disarming issues System protests and won t arm e f arming to level 2 make sure all monitored perimeter doors and windows are closed e f arming to level 3 make sure all perimeter and interior sensors are closed e Press STATUS for an indication of the problem System won t disarm e You may be trying to disarm using an incorrect code Verify correct code and enter it e Access
22. To delete a dealer code with the display showing DEALER CODE nnnn current code press D The display shows DEALER CODE KKK This feature determines whether the panel includes access codes when sending user information to the automation module When this option is on it means the access codes are not sent This feature controls whether an access code is necessary for partition jumping When on you must jump partitions with an access code by pressing 8 code 6 PTN When off you may jump partitions without an access code by pressing 7 4 PTN n n 1 to6 Regardless of the setting you may always use an access code to jump partitions 45 Chapter 3 Programming Multipartition arm disarm Shortcut 0004 Default Off Partition to turn on 46 This feature controls which partitions 1 to 6 can be armed disarmed simultaneously when using a touchpad and access code assigned to those partitions When enabled users can arm disarm selected partitions using an authorized access code When disabled multiple partitions cannot be armed disarmed simultaneously For this feature e At least two partitions must be selected e Touchpads must be assigned to at least one of the selected partitions of this menu e Access codes must be assigned to all selected partitions of this menu If the partition assignment for a specific access code does not match the partitions selected in this menu only those partitions common to both m
23. Volume 4 Voice chime On Chime on close Off Set up schedules Schedule 00 to 15 Start time 00 00 Stop time 00 00 Monday Off Tuesday Off Wednesday Off Thursday Off Friday Off Saturday Off Sunday Off Attach schedule to Latchkey opening Schedule 00 to 15 Off Senn Latchkey closing Schedule 00 to 15 Off Exception opening Schedule 00 to 15 Off Exception closing Schedule 00 to 15 Off Lights 1 to 9 Schedule 00 to 15 Off Output 1 to 6 Schedule 00 to 15 Off Arming Schedule 00 to 15 Off 82 Concord 4 Installation Manual Chapter 3 Programming Away Schedule 00 to 15 Off Energy saver Low setpoint 45 to 89 50 High setpoint 48 to 90 90 Exit programming System version Factory code System number System level SW version Time and date menu The panel uses a global clock and calendar for time and date This menu lets you set this clock and calendar Alphanumeric touchpads display the panel time and date whenever the system is disarmed Note Setting the time and date is important for accurate tracking of system events stored inthe event buffer Time This setting lets you adjust the panel clock to the correct time The panel Shortcut 020 uses a 24 hour clock HH MM For example to set the time to 4 17 p m enter 1617 Default 00 00 Date This setting lets you adjust the panel calendar to the correct month day Shortcut 021 and year Enter the correct month 01 to 12 day 01
24. and zones and resets the swinger limit count on all sensors and zones When this setting is on the panel sends a report to the central monitoring station if the 12 VDC power outputs on the panel and or SuperBus 2000 2 amp power supply fail If this feature is on and the AC failure and low CPU battery features are both on the panel sends AC failure and low backup battery reports for the SuperBus 2000 2 amp power supply When this setting is on the panel will annunciate and send a report to the central monitoring station if it detects current flow between the panel s circuitry and the chassis This indicates that a short to earth ground exists somewhere in the system This feature must be on if hardwired smoke sensors are used in this system 63 Chapter 3 Programming Reporting partition 1 to 6 settings Opening reports Shortcut 06100 to 06600 Default Off Closing reports Shortcut 06101 to 06601 Default Off No activity option Shortcut 06102 to 06601 Default Off Duress option Shortcut 06103 to 06603 Default Off Force armed Shortcut 06104 to 06604 Default Off 64 When this setting is on the panel sends an opening report to the central station after disarming the system To use this feature the open close reports settings under the Phones menu on page 50 must be turned on for the specific CS phone or pager number When this setting is on the panel sends a closing re
25. call the panel listen for one or two full rings and then hang up Call the premises again within the next 10 to 40 seconds The system answers after the first ring When this feature is off the system answers after 12 full rings This setting determines the amount of time the partition 1 phone line voltage must be absent before the panel indicates a phone failure trouble condition 10 to 240 seconds If a delay is not programmed default the panel will not monitor the phone line voltage Line fail delay is not available for partitions 2 to 6 at this time To delete the line fail delay time with partition 1 selected press A or B until the display shows LINE FAIL DELAY nn SECS current setting Press D to delete the current line fail delay time This setting determines whether the panel answers a phone call on the eighth ring on or twelfth ring off when a trouble or alarm condition exists This setting determines whether a police panic alarm can be activated from a touch tone phone When this feature is on pressing from a touch tone phone on the premises causes a panic alarm This setting determines which touch tone phone button is used for system access and control If the local phone control feature is enabled the user can pick up the phone and press within 5 seconds to access the security system The panel seizes the phone line and waits for the user to enter system commands Phone access can be changed from
26. cellular backup module is acceptable and repeat the process Table 18 Cellular backup communication CS phone 1 option Test setting Previous setting Phone number Central station phone number High level reports On Backup Off Cellular backup On 104 Can be set to On if no CS phone 2 phone number is programmed Concord 4 Installation Manual Chapter 4 Testing and troubleshooting Concord 4 Installation Manual 105 Chapter 4 Testing and troubleshooting Troubleshooting This section provides information to help you diagnose and solve various problems that may arise while configuring or using your UTC Fire amp Security product e Panel power issues below e Access code issues on page 108 e Arming and disarming issues on page 108 e Bypassing issues on page 109 e Wireless sensor and touchpad battery issues on page 109 e Central station pager reporting issues on page 109 e Alphanumeric touchpad issues on page 110 e Fixed display touchpad issues on page 110 e Speaker issues on page 111 e Siren issues on page 111 e Hardwired zone issues on page 112 e Wireless sensor zone issues on page 112 e Wireless touchpad issues on page 113 e Phone issues on page 113 e Light control issues on page 114 e Energy saver module issues on page 114 e Automation module issues on page 115 Panel power issues Concord 4 transformers
27. change this option from its default until verifying with the customer that he has call waiting with his phone service provider Changing this option from its default without call waiting will prohibit the panel from calling the central station When this setting is on the panel begins dialing as soon as it detects a dial tone When this feature is off the panel begins dialing a few seconds after seizing the phone line There is no dial tone detect on the last dialing attempt 55 Chapter 3 Programming Phone options partition 1 to 6 settings Local phone control Shortcut 0210 to 0260 Default On Remote access Shortcut 0211 to 0261 Default On Ring hang ring Shortcut 0212 to 0262 Default On Line fail delay Shortcut 0213 Default None partition 1 only Toll saver Shortcut 0214 to 0264 Default On Phone panic Shortcut 0216 to 0266 Default Off Phone access key Shortcut 0216 to 0265 Default 56 When this feature is on the panel can be accessed from a phone on the premises When this setting is on the panel can be accessed from an offsite phone This setting determines how the panel picks up seizes the phone line Select On if an answering machine shares the phone line with the panel Select Off if there is no answering machine sharing the phone line with the panel The remote access setting must be turned on for this feature to work When this feature is on you must use do the following to
28. fire is active for long periods A SnapCard relay output s lifetime expectancy is about 350 total pulsing hours Note The trip delay is factory set for 30 seconds and cannot be changed 144 Concord 4 Installation Manual Specifications Power requirements Auxiliary power output Batteries Radio frequency Nominal RF range Storage temperature Operating temperature Relative humidity Dimensions Concord 4 Installation Manual Appendix B Reference tables Class 2 16 5 VAC 40 VA 60 Hz part no 600 1023 or 600 1024 Rechargeable 12 VDC 4 5 or 5 0Ah Lead Acid part no 60 681 OR 12 VDC 7Ah part no 60 680 The battery will last 24 hours with no AC and specified standby load 319 5 MHz 1 000 ft 305 m typical open air 30 to 140 34 to 60 C 32 to 120 F 0 to 49 C 85 maximum noncondensing 14 x 12 x 3 in 356 x 305 x 76 mm 145 147 Concord 4 Installation Manual
29. hybrid and commercial systems 12 Concord 4 Installation Manual Chapter 2 Installation Optional SnapCards Use the SnapCard header on the right side of the panel Figure 4 below to install an optional SnapCard Install the SnapCard onto the panel SnapCard header and secure itin place with two screws included with the SnapCard To connect all necessary input output wiring refer to the SnapCard documentation Figure 4 Installing a SnapCard Mounting hole Snapcard connector plelololdelsiep elejolojok Snapcard Mounting hole Concord 4 Installation Manual Chapter 2 Installation Panel terminals Figure 5 below shows an overview of panel terminals The following sections provide details on how to connect devices to the panel Figure 5 Panel terminals ZONE2 GND ZONE3 ZONE4 GND ZONES ZONE6 GND ZONE7 ZONE8 GRN BRN GRY RED Bagqsosase r 16 5 VAC GND 12V A B SPKR SPKR OUTI OUT2 12V MIC GND Zi Boggssasnot y lg GND pay AZL usa19 Y SNG MOIIBA JO PUM 4 SNE BAQIR SW SW GND 1 C ka 0 o 0 OG m Zones The panel comes with factory programmed onboard hardwired zones Install 2 kohm end of line EOL resistors on all unused factory programmed onboard hardwired zones If you do
30. inside the cabinet install the support standoffs for future use and to avoid losing them The cabinet has built in mounting clips on the top and sides that module backplates slide onto for mounting 22 Concord 4 Installation Manual Chapter 2 Installation Figure 15 Installing SuperBus 2000 modules SuperBus 2000 2 amp power supply 600 1019 Refer to the power supply documentation for the mounting procedure Connect the power supply to the panel terminals and devices to be powered as shown in Figure 16 below Note Do not connect power AC and battery to the power supply until the panel is ready for power up For power supply AC and battery connections refer to the power supply documentation Figure 16 Wiring the SuperBus 2 amp power supply to the panel GND 12V A BUS B Panel terminals 12V Q 8 Power supply terminals 24VAC 24vac C To power inputs on devices SuperBus 2000 transceiver modules The transceiver expands RF reception range when placed near sensors on the fringe of panel RF reception Refer to the transceiver documentation for mounting information Connect the transceiver up to four to the panel as shown in Figure 17 on page 24 Concord 4 Installation Manual 23 Chapter 2 Installation Figure 17 Wiring transceivers GND 12V A BUS B a Kay 1 Panel terminals Ht Transceiver terminals ti fy
31. interior wireless 18 Instant Instant interior cross Police Follower v v 3 interior zone PIR motion sensors 19 Delayed Interior doors that initiate a Police Interior Vv v v 3 interior delay before going into alarm 20 Delayed PIR motion sensors that Police Standar v v 3 interior initiate a delay before d going into alarm 21 Local 24 hour local alarm zone Police Instat v v 1 2 3 instant protecting anything that interior opens and closes 22 Local Same as group 21 plus Police Standar v v 1 2 3 delayed activation initiates a delay d interior before going into alarm 23 Local 24 hour local alarm zone Auxiliar Instant v v 1 2 3 instant protecting anything that y auxiliary opens and closes 24 Local 24 hour local alarm zone Auxiliar Instant v v 1 2 3 instant protecting anything that y auxiliary opens and closes Sirens shut off at restoral 25 Local Notify the user when a Special Instant v 1 2 3 special door is opened Sounds chime chime emit from a local annunciator Concord 4 Installation Manual 131 Appendix B Reference tables Name Application Alarm Delay n gt pal T S a Yi ii S 5 e 228 N Q 2 B Q no c oO a s 26 Fire 24 hour fire rate of rise Fire Instant v v v 1 2 3 heat and smoke sensors 27 Output Hardwire Output Module Silent Instant v v 1 2 3 module HOM lamp control or other customer feature 28 Output HOM PIR motion sensor Silent Instant v 1 2 3 module so
32. sensor from horizontal to vertical or vice versa and test sensor several times for consistency e Sensor signal is not reaching panel receiver because sensor is too far away Remove sensor from mounted location and test from other locations Mount sensor in area where signal can reach panel receiver or install a SuperBus 2000 RF transceiver near the sensor You may also install a Repeater 80 922 1 to boost signal Smoke sensor beeps intermittently Sensor batteries are getting low Replace batteries Wireless touchpad issues System doesn t respond to commands entered from wireless touchpad e Verify that receiver antennas are routed through holes on top of enclosure and antenna shrouds are installed e Check that touchpad batteries are properly installed e Check the touchpad batteries for low voltage Replace batteries if necessary e Use an RF Sniffer 60 401 to verify that touchpad is transmitting e Touchpad is not learned into panel memory Enter program mode and learn touchpad into memory see Sensors menu on page 85 e Touchpad is learned into wrong partition Delete touchpad and learn into correct partition or change the partition inthe Sensors menu on page 85 Touchpad reports trouble condition Check the touchpad batteries for low voltage Replace batteries if necessary Phone issues Loss of dial tone at onsite phones after wiring RJ31X jack or connecting the DB 8 cord e Waittwo minutes and try again The
33. the panel sends a phone test automatically to the central station or a pager on a predetermined schedule See Phone test freq and Next phone test under Timers global settings on page 57 This setting determines whether the automatic phone test interval is reset after any successful report to the central monitoring station See Phone test freq and Next phone test under Timers global settings on page 57 When this feature is on the panel considers any successful report to the central monitoring station to be a successful phone test Thus any panel report resets the next phone test setting to the phone test frequency value The panel only conducts an automatic phone test if no other reports have been made during the phone test frequency time Phone test frequency must be set to 2 or higher for automatic test reset to work When this feature is off an automatic phone test is always conducted according tothe schedule of the phone test frequency setting even if the panel makes other reports to the central monitoring station during Concord 4 Installation Manual Communication failure Shortcut 02003 Default On DTMF dialing Shortcut 02004 Default On Dialer abort delay Shortcut 02006 Default 30 seconds Cancel message Shortcut 02007 Default On Pager delay Shortcut 02008 Default 15 seconds Call wait cancel Shortcut 02009 Default None Dial tone detect Shortcut 02010 Default On Concord 4 I
34. 0 to 240 seconds This setting determines how much time you have after arming the system to leave the premises through a designated delay door without causing an alarm 45 to 184 seconds This setting determines how much time you have after arming the system to enter or exit the premises through a designated extended delay door 1 to8 minutes This setting determines how long sirens sound 1 to 30 minutes if no one is present to disarm the system This setting determines the start time and restart of a 10 hour window during which trouble beeps are suppressed 00 00 to 23 50 using 10 minute intervals The initial occurrence of an event that causes trouble beeps within this window does not sound trouble beeps until the sleep time window expires If trouble beeps from a previous event are due to be restarted during the sleep time window they restart one hour prior to sleep time To turn off sleep time with the display showing SLEEP TIME hh mm current setting press D This setting determines how many days 2 to 255 a partition can remain disarmed before the panel sends a no usage report to the central monitoring station and stores the event in the history buffer When this feature is set e This timer decreases by one at sleep time each day the selected partition remains disarmed e If the timer gets to 0 at sleep time the panel sends a no usage report to the central monitoring station and stores the event in the history
35. 044 Default 4 Voice chime Shortcut 045 Default On Chime on close Shortcut 046 Default Off Concord 4 Installation Manual When this setting is on the panel can communicate with Enterprise Downloader software for programming the system from offsite For this feature to work the panel must be connected to a phone line and be programmed with remote access on with a Downloader phone number and with a Downloader code This setting lets the user lighten or darken the background on touchpad displays Each touchpad can be set to compensate for lighting conditions in the touchpad location Enter a setting from O darkest background to 3 brightest background This setting determines the volume level of status sounds from speakers connected to the phone interface voice module or voice only module VOM This menu setting appears only if a phone interface voice module ora VOM is connected to the panel Enter a setting from 0 off to 7 loudest This setting determines whether speakers connected to the phone interface voice module or wice only module announce perimeter sensor zone numbers that are tripped when the chime feature is on This menu appears only if a phone interface voice module or a VOM is connected to the panel When this setting is on the panel sounds a single chime when a perimeter door or window is closed 87 Chapter 3 Programming Set up schedules menu The set up schedules menu lets you set up ti
36. 1 to 5 None Partition security On Phone access key Phone panic Off Phone test On Phone test frequency 7 days Police panic On Program report Off Quick arm Off Quick exit On Receiver failure Off Remote access On RF low battery rpt Weekly RF supervisory rpt Weekly RF TX timeout 12 hours Ring hang ring on Reporting format SIA CID Sensor text None Silent talkback Off Siren timeout 4 minutes Siren verify Off Sleep time Off Smoke verify Off Concord 4 Installation Manual Appendix A Systemplanning sheets Shortcut number Setting 06100 to 06600 11101 11111 0305 02008 01037 01047 01057 01067 01077 01030 01040 1 2 01050 01060 3 4 01070 5 0004 0216 to 0266 0215 to 0265 02000 0303 0512 to 0562 06015 0011 to 0061 0012 to 0062 06012 0211 to O221 06013 06014 0302 0212 to 0262 01006 01016 01026 3 081 09003 0313 to 0363 0710 0314 to 0364 1100 ow A N 127 Appendix A Systemplanning sheets Setting reference default SnapCard output 1 01400 keyfob star button activation SnapCard output 2 00410 any audible alarm SnapCard output 3 00903 arming to stay or away SnapCard output 4 01003 arming to away Star is no delay Off Streamlining On Supervisory time 03 00 Swinger limit 1 System tamper Off Toll saver On TP panic RPT FMT Off Two trip error Off
37. 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 State Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Appendix B Reference tables Trigger number 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 139 Appendix B Reference tables Sensor number Sensor 62 Sensor 63 Sensor 64 Sensor 65 Sensor 66 Sensor 67 Sensor 68 Sensor 69 Sensor 70 Sensor 71 Sensor 72 Sensor 73 Sensor 74 Sensor 75 Sensor 76 Sensor 77 Sensor 78 Sensor 79 Sensor 80 Sensor 81 Sensor 82 Sensor 83 Sensor 84 Sensor 85 Sensor 86 Sensor 87 Sensor 88 Sensor 89 Sensor 90 Sensor 91 Sensor 92 Sensor 93 Sensor 94 140 State In alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm Trigger number 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 State Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open
38. 186 1 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 Tio mnm Vian WY GO WA NID A FP WwW DM ZIZ IFIX S Concord 4 Installation Manual Item Sensor text 029 Cabinet 030 Canceled 031 Car 032 Carbon Monoxide 033 Central 034 Chime 035 Closed 036 Closet 037 Closing 038 Code 039 Computer 040 Control 041 Date 042 Daughters 043 Degrees 044 Delay 045 Den 046 Desk 047 Detector 048 Dining 049 Disarmed 050 Door 051 Down 052 Download 053 Downstairs 054 Drawer 055 Driveway 056 Duct 057 Duress 058 East 059 Energy Saver 060 Enter Concord 4 Installation Manual Item 089 090 091 092 093 094 095 096 097 098 099 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 Sensor text Home House In Install Interior Intrusion Invalid Is Key Kids Kitchen Latchkey Laundry Left Level Library Light Lights Living Load Loading Low Lower Main Master Mat Medical Memory Menu Mother s Motion No Item 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 Appendix B Reference tables Sensor text Item Sensor text RF 209 O Right 210 P Room 211 Q Safe 212 R Schedule 213 S Screen 214 T Second 215 U Sensor 216 V Serice 217 W Shed 21
39. 2 and 01072 Default Off Exception reports Shortcut 01033 01043 01053 01063 and 01073 Default Off Open close reports Shortcut 01034 01044 01054 01064 and 01074 Default Off Latchkey reports Shortcut 01035 01045 01055 01065 and 01075 Default On Streamlining Shortcut 01036 01046 01056 01066 and 01076 Default On Partition assignment Shortcut 01037 01047 01057 01067 and 01077 Default 1 Concord 4 Installation Manual Chapter 3 Programming This setting determines whether the following nonalarm conditions report to a pager e Force armed e Hardwired zone trouble open or short e Supervisory wireless devices e Low battery wireless devices e Phone test e Other nonalarm related conditions This setting determines whether the panel reports toa pager if the system is not armed or disarmed at the specified schedule times if open close reports are turned on This setting determines whether opening and closing reports are sent to a pager When turned on the panel sends a closing report when the system arms and an opening report when the system is disarms To use this feature the opening reports and closing reports settings under the Reporting menu on page 61 must be turned on for that partition This setting determines whether the panel reports to a pager when the system arms or disarms according to latchkey time scheduling This setting determines whe
40. 4 hours Daylight savings 0307 On Partition Entry lights 0400 to 0450 None Chapter 3 Programming Pager 5 Phone number 01070 None High IM rpts 01071 On Low IM rpts 01072 On Exception rpts 01073 Off Open close rpts 01074 Off Latchkey rpts 01075 On Streamlining 01076 On Ptn assignment 01077 1 Partition Local phone ctrl 0210 to 0260 On Remote access 0211 to 0261 On Ring hang ring 0212 to 0262 On Line fail delay 0213 ptn 1 only None Toll saver 0214 to 0264 On Phone panic 0215 to 0265 Off Phone ACC key 0216 to 0266 Partition Entry delay 0310 to 0360 30 seconds Exit Delay 0311 to 0361 60 seconds Extended delay 0312 to 0362 4 minutes Siren timeout 0313 to 0363 4 minutes Sleep time 0314 to 0364 22 00 No usage time 0315 to 0365 None House code 0401 to 0451 1B 2C 3D 4E 5F 6G Global Latchkey zones 0500 None Concord 4 Installation Manual Partition Fire panic 0510 to 0560 On Auxiliary panic 0511 to 0561 On Police panic 0512 to 0562 On Keychain TP arm 0513 to 0563 Off Star is no delay 0514 to 0564 Off 41 Chapter 3 Programming Reporting Siren options Sensors Audio verification 42 Global 24 hour tamper 06000 Off Antenna tamper 06001 Off Buffer control 06002 Off Back in service 06003 On Bypass reports 06004 Off Low CPU battery 06005 On Batte
41. 6 Partition jump 8 code 8 View event history 0 0 Turns all controlled lights on and off 0 n n light number 1 to 9 Turns individual controlled light on and off Zones sensors Test sensors zones after all programming is completed whenever there is a change in environment equipment or programming and whenever a zone or sensor related problem occurs fi the system does not respond as described inthe following procedure see Troubleshooting Note While the sensor test is a valuable installation and service tool it only tests sensor operation for the current conditions You should perform a sensor test after any change in environment equipment or programming To test zones sensors 1 Place all sensors and zones in their nonalarm state 2 At an alphanumeric touchpad enter the sensor test mode by pressing 8 installer code 3 The touchpad sounds one beep and displays SENSOR TEST The panel starts a 15 minute timer 3 Trip each zone sensor one at atime Touchpads and interior sirens should sound one short high pitched beep and the display should show the sensor name or number and OK Concord 4 Installation Manual 97 Chapter 4 Testing and troubleshooting 4 Press the Status button when you think all zones sensors are tested The touchpad displays any untested sensors zones and touchpad panics lf all sensors zones and touchpad panics have been tested the display shows SENSOR TEST OK 5 Test any untested
42. 8 or 32 When any alarm is started does not include groups 25 27 28 or 32 When a sensor in group 27 28 or 32 goes into alarm When a receiver failure S94 or a phone failure S96 occurs When the system is armed to level 2 or 3 When the system is armed to level 3 When the central station operator begins listening or talking to the premises When the fail to communicate output is activated When an AVM alarm occurs output is activated momentarily When the star button on a keychain touchpad is pressed Deactivated when hardwire smoke detectors need to be reset Activated for police or fire alarms Activation follows all system noises When an AVM alarm occurs output is deactivated for 10 ms Follows the state of system status ready or trouble When any tamper is tripped 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 Concord 4 Installation Manual Appendix B Reference tables Trigger System event Description number Closing report sent When a closing report has been successfully 021 transmitted to the central station Arming to Level 1 When the system is disarmed 022 Group XX in alarm When any sensor in group XX goes into alarm Sensor XX in alarm When sensor number XX goes into alarm Sensor XX open When sensor number XX is opened Sensor group event triggers Table 27 below describes the sensor group event triggers
43. 8 X Shock 219 Y Side 220 Z Siren 221 space Sliding 222 apostrophe Smoke 223 dash Sons 224 _ underscore Sound 225 ki South 226 Special 227 Stairs 228 Stay 229 Supervisory System Tamper Temperature Test Time To Touchpad Trouble Unbypass Unit 135 Appendix B Reference tables System event triggers Table 26 below describes the system event triggers Table 26 System event trigger System event Null trigger used for direct control Fire alarm Police alarm Auxiliary alarm Any audible alarm Silent alarm Sensor groups 2 3 and duress Any audible or silent alarm HOM group 27 28 32 in alarm Major trouble phone or receiver failure Arming to stay or away Arming to away AVM is interactive audio session in progress Fail to communicate panel can t call CS or pager AVM trip edge Keychain touchpad star button press Smoke power for resetting four wire smoke detectors Exterior siren Interior siren AVM trip pulse State of system status Tamper condition 136 Description Activates only by schedule or direct command When fire sirens are started When police sirens are started When auxiliary sirens are started When any of the above sirens are started When a group 2 or 3 sensor goes into alarm or Trigger number 000 001 002 003 004 005 when a duress alarm is activated does not include groups 25 27 2
44. 924i PIR motion sensor 60 639 95R SAW indoor PIR motion sensor 60 639 95R OD SAW outdoor PIR motion sensor not for intrusion protection 60 703 95 Crystal indoor PIR motion sensor 60 834 95R Adjustable dual technology sound sensor 60 597 HiTech handheld wireless touchpad 60 607 Two button keyfob touchpad 60 606 Four button keyfob touchpad 60 659 95R SAW four button keyfob touchpad 60 832 95R Two button ELM keyfob touchpad Hardware devices Table 21 Hardware devices ir aa Part number Description Quantity max Subtotal System sensor models 2400 or 2400TH or ESL series 80 mA 429AT 429C 429CT 521B 521BXT 521NCSXT 711U 711UT 721U 721UT TS7 2 or TS7 2T 13 082 PIR motion detector 10 mA Sirens 13 046 Hardwire exterior siren 145 mA 13 949 Hardwire interior siren 85 mA 13 950 Piezo dynamic exterior siren 150 mA SuperBus 2000 miscellaneous components 60 746 01 2x16 LCD alphanumeric touchpad 90 mA 60 820 Fixed display LCD touchpad 65 mA 600 1020 FTP 1000 75 mA 60 803 2x20 LCD alphanumeric touchpad 120 mA Concord 4 Installation Manual 119 Appendix A Systemplanning sheets mA Part number 60 804 Description Quantity max Subtotal 120 mA 2x20 VFD alphanumeric touchpad 60 983 60 984 60 985 600 1013 60 836 60 777 01 600 1019 60 756 60 757 60 758 60 774 60 770 60 620 01 60 850 60 850 01 60 861 60 677 60 783 02 60 528 13 060 ATP 1000 ATP 2600 ATP 2100 GTS 50 Voice only module with curre
45. Concord 4 Installation Manual interlogix A UTC Fire amp Security Company P N 466 2182 REV J NOV12 Copyright Disclaimer Trademarks and patents Intended use Contact information Technical support 2012 UTC Fire amp Security Americas Corporation Inc Interlogix is part of UTC Climate Controls amp Security a unit of United Technologies Corporation All rights reserved This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire amp Security Inc except where specifically permitted under US and international copyright law The information in this document is subject to change without notice UTC Fire amp Security assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at www utcfireandsecurity com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the resp
46. Interrogator 200 speaker must be hooked up in series with that speaker to provide a 16 ohm load Hooking up speakers in parallel to panel terminals 7 and 8 creates a 4 ohm load that can cause permanent damage to the panel Concord 4 Installation Manual 21 Chapter 2 Installation SuperBus 2000 touchpads SuperBus 2000 touchpads may have wires or screw terminals All use the same wiring scheme for power and bus connections Connect touchpads as shown in Figure 14 below Figure 14 Connecting touchpads GND 12V A BUS B GND 12V A BUS B Panel terminals E ka ey ey ka igi a Touchpad with terminals x O Ji m a zZz 0 12V Red Touchpad with wires 5 3 O Br ts lt as a a a SuperBus 2000 modules You may install SuperBus 2000 modules inside the panel cabinet or away from the panel in the enclosure provided with the module Mounting modules inside the panel enclosure Use the following guidelines when mounting modules inside the panel enclosure Figure 15 on page 23 e Up to four of the SuperBus 2000 modules listed in Table 3 on page 3 can be mounted inside the cabinet e The 2 amp power supply and phone interface voice module each use two mounting spaces when mounted inside the panel enclosure e The panel includes two support standoffs you install to secure module bookplates to the panel Even if you don t plan to mount modules
47. Off Freeze alarm Shortcut 06106 to 06606 Default Off Freeze temperature Shortcut 06107 to 06607 Default 42 F Alarm verify Shortcut 06108 to 06608 Default Off System tamper Shortcut 06109 to 06609 Default Off Report confirm Shortcut 06111 to 06611 Default Off Concord 4 Installation Manual Chapter 3 Programming This setting determines whether the selected partition is set up for basic off or advanced on latchkey opening report operation e Basic If the partition is armed by entering 2 or 3 code disarming using a designated latchkey user code or keyfob within an assigned time schedule sends a page Arming the partition by entering 2 or 3 code 6 latchkey sends a page If the partition is armed by entering 2 or 3 code 6 latchkey disarming using a designated latchkey user code or keyfob inside or outside of an assigned time schedule sends a page e Advanced Arming the partition by entering 2 or 3 code 6 latchkey within an assigned time schedule sends a page Refer to the Concord 4 User Manual for complete latchkey setup and operation This setting determines whether the panel reports a freeze alarm to the central station or pager when the selected partition s energy saver module detects a temperature that matches a predetermined setting This setting determines the temperature point the EnergySaver module detects a potential freeze heating failure condit
48. Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Trigger number 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 Concord 4 Installation Manual Appendix B Reference tables Sensor number State Trigger State Trigger number number Sensor 95 In alarm 223 Open 351 Sensor 96 In alarm 224 Open 352 System feature event triggers Table 29 below describes the system feature event triggers Table 29 System feature event trigger numbers Feature Trigger number Phone test Initiated 225 AC failure For 15 minutes 226 CPU low battery Detected excluding first minute after power 227 up Auto phone test Begun 228 Receiver failure Detected 229 Back in service Alarm AC loss battery drain then AC 230 restore Phone failure Detected 231 Buffer full Detected 232 Two trip error Detected 233 System tamper Alarm 40 incorrect code entry keystrokes 237 Freeze Alarm 238 No activity Alarm 239 Fire panic Alarm 240 Police panic Alarm 241 Auxiliary panic Alarm 242 Opening report Occurred 243 Closing report Occurred 244 Latchkey opening or Occurred 245 closing Duress Alarm 246 Forced armed report Occurred 247 Fire in partition Alarm 248 Concord 4 Installation Manual 141 Appendix B Reference ta
49. Press and the display shows the new setting Concord 4 Installation Manual Output programming Status beeps Default On Key beeps Default On Concord 4 Installation Manual Chapter 3 Programming Use these settings to program the output points of any installed SuperBus 2000 hardwire output module The installer programs a HOM output point into the Concord security panel by entering three kinds of information e Partition The system partition 1 to 6 eTrigger The event that activates the output point Trigger events can be partition alarms trouble conditions open sensors etc e Response How the output responds to a trigger event Only the onboard and SnapCard outputs can be configured for user control To program each of the HOM output point configurations into the security panel 1 With the display showing the desired bus device press 2 Press Aor B until the display shows OUTPUTS 3 Press The display shows OUTPUT 1 4 Press A or Bto select an output then press The display shows PARTITION ASSIGN 1 5 Press 1 to 6 to select the desired partition assignment for this relay The display flashes the entered setting Press and the display shows the new setting 6 Press Aor B The display shows CONFIGURATION tttrr current setting The point configuration number is tttrr where ttt is the trigger number and rr is the response number 7 Enter the desired five digit configuration number for thi
50. The display shows SYSTEM PROGRAMMING To enter program mode using a programming touchpad 1 Connect the red black green and white wires from the programming touchpad cable 60 791 to the power and bus wires terminals on an alphanumeric touchpad matching the 12V red Bus A green Bus B white and GND black on each 2 Make sure the system is powered up and disarmed 3 Connect the plug on the cable onto the panel programming touchpad header see Figure 27 on page 35 4 Press 8 4321 0 2 The touchpad sounds one short beep Press and verify that the display shows SERVICE TOUCHPAD ACTIVE 5 Press 8 4321 0 0 and the display shows SYSTEM PROGRAMMING 6 After programming is complete disconnect the touchpad from the panel header 34 Concord 4 Installation Manual Chapter 3 Programming Figure 27 Programming touchpad Programming touchpad Programming touchpad cable 60 791 Programming touchpad connector In program mode touchpad buttons let you navigate to all installer programming menus for configuring the system Table 8 below describes the touchpad button functions in program mode Table 8 Touchpad programming functions Button Concord 4 Installation Manual Programming function Select menu item or data entry Deselect menu item or cancel data entry if pressed before Scroll through available options at the current menu tier Also scroll through se
51. al station This setting determines how often 1 to 255 days the panel conducts the automatic phone test see Phone options global settings on page 54 This setting is used by the automatic phone test feature under Phone options global settings on page 54 to determine when the next automatic phone test should occur 1 to 255 days This setting should be the same as or less than the phone test frequency setting This setting determines how long outputs are activated when tripped 1 to 12 seconds if they are configured for a momentary response This setting determines when the system sends a no activity report 1 to 42 hours If no user interaction or device activation occurs in that time the panel sends a report to the central station When this setting is on the panel clock automatically adjusts for daylight saving time changes 57 Chapter 3 Programming Timers partition 1 to 6 settings Entry delay Shortcut 0310 to 0360 Default 30 seconds Exit delay Shortcut 0311 to 0361 Default 60 seconds Extended delay Shortcut 0312 to 0362 Default 4 minutes Siren timeout Shortcut 0313 to 0363 Default 4 minutes Sleep time Shortcut 0314 to 0364 Default 22 00 10 00 p m No usage time Shortcut 0315 to 0365 Default None 58 This setting determines how much time you have to disarm the system after entering the armed premises through a designated delay door without causing an alarm 3
52. an event code digitsensor number and the last four digits of the account number A pager display of 999 002 7468 indicates the following 999 alarm condition 002 sensor zone in alarm or user number 7468 last four digits of account number 5 When you finish testing the system call the central monitoring station to verify they received the alarms Table 15 below describes pager system event codes Table 15 Pager system event codes Codes System event 009 Zone restoral 111 System disarmed 115 Sensor test exit 118 Trouble condition cleared 119 Alarm canceled 222 System armed to STAY Concord 4 Installation Manual 99 Chapter 4 Testing and troubleshooting Codes System event 333 System armed to AWAY 555 Phone sensor test 888 System trouble condition 999 System in alarm Table 16 below describes pager sensor zone number and user number report codes Table 16 Pager sensor zone code and numbers Code Sensor zone or user number 000 System event not caused by a zone or user 001 096 Sensor zone numbers 1 to 96 600 829 Regular user codes 0 to 229 used 830 837 Partition master code used 838 845 Partition duress code used 846 System master code used 847 Installer code used 848 Dealer code used 850 Quick arm used 851 Keyswitch sensor used 852 System armed Itself during service or power up Outputs and sirens You should test all outputs onboard and SnapCard to verify configuration programming Note
53. anual The panel comes with factory programmed onboard hardwired zones Install 2 kohm end of line EOL resistors on all factory programmed hardwired zones If you don t want to install EOL resistors delete any unused zones from memory Sensors must be placed in a partition or sensor group To change the sensor group or partition assignment after adding a sensor or zone use the Edit sensors menu To add learn sensors into panel memory 1 With the display showing SENSORS press and the display shows LEARN SENSORS 2 Press and the display shows SENSOR PTN 1 3 Press to select partition 1 or press 2 3 4 5 or 6 to select the desired partition The display should show SENSOR GROUP O 4 Enter the sensor group and press See Table 24 on page 130 for a description of all sensor group characteristics The display shows TRIP SENSOR nn where nn is the displayed next available sensor number 5 To change the displayed sensor number enter the desired sensor number and press The desired sensor number is displayed 6 With the desired sensor number displayed use the guidelines in Table 12 on page 70 to force the sensor or zone you are adding learning into the panel memory to send a signal to the panel 7 To add another sensor to the same sensor group and partition repeat the process 8 To add sensors to another sensor group or partition press twice and repeat the process The factory default zone inp
54. ay flashes the entered settings Press and the display shows the new settings To delete entry lights enter any light number that appears on the display then press The number disappears from the display This setting enables X10 controlled lights to work in a selected partition without interfering with the X10 controlled lights of the other partitions After setting the panel house code for each partition you must set the X10 controlled lights for that partition to the same house code The letter that appears automatically after the house code number indicates the necessary house dial setting for X10 modules in that partition 1 to 255 59 Chapter 3 Programming Touchpad options menu Touchpad options global settings Latchkey zones Shortcut 0500 Default None This setting defines the range of keyfobs that will function as latchkey users 1 to 96 The value you enter in this section may be any valid zone number When you enter a zone number all zones at or below that zone number function as latchkey users For example if you enter 5 any keyfobs learned into zones 1 to 5 will be latchkey users and all others 6 to 96 will not To delete or disable latchkey zones with the display showing LATCHKEY ZONES nnn current setting press D Touchpad options partition 1 to 6 settings Fire panic Shortcut 0510 to 0560 Default On Auxiliary panic Shortcut 0511 to 0561 Default On Police panic Shortcut 0512 t
55. ays NOT AVAILABLE Whenkeyfobs are learned into panel memory two submenus appear The first one lets you view keyfob assignments similar to that of mewing learned sensors The second submenu lets you view and change the multipartition arming assignments for that keyfob e At least two partitions must be selected e Keyfobs can arm disarm multiple partitions only for those partitions set up in the Multipartition arm disarm menu e A partition cannot be armed disarmed if it is being controlled by another source at that time When arming multiple partitions from a keyfob any conditions that prevent arming are identified on touchpad displays in the partition where that condition exists Touchpad displays in all other partitions being armed display PROTEST The normal protest auto force arm sequence follows or pressing on any touchpad in a partition being armed cancels the arming request Pressing the Lock button again during a protest bypasses any open sensors in the affected partitions and arms those partitions When disarming multiple partitions with a keyfob and alarms are active in one or more of the assigned partitions protest beeps sound for 5 minutes in all partitions being disarmed partitions in alarm where sirens have timed out sound protest beeps for 5 minutes and partitions in alarm with active sirens continue sounding the alarm In any case where alarms are active the premises may not be safe to enter The user has thes
56. ble the setting name is followed by the shortcut and default Table 11 System programming menus Security Phones 40 Global Downloader code 0000 12345 Installer code 0001 4321 Dealer code 0002 Access code lock 0003 On Ptn security 0004 On Multi ptn arm 0005 None Keychain tp ptn 0006 CS phone 1 Phone number 01000 None High Ivi rpts 01001 On Low Iv rpts 01002 On Exception rpts 01003 On Open close rpts 01004 Off Backup 01005 On Reporting format 01006 CID Cellular backup 01007 On CS phone 3 Phone number 01020 None High IM rpts 01021 Off Low Ivi rpts 01022 Off Exception rpts 01023 Off Open close rpts 01024 Off Backup 01025 Off Reporting format 01026 CID Cellular backup 01027 Off Pager 2 Phone number 01040 None High IM rpts 01041 On Low Iv rpts 01042 On Exception rpts 01043 Off Open close rpts 01044 Off Latchkey rpts 01045 On Streamlining 01046 On Ptn assignment 01047 1 Partition Account number 0010 to 0060 00000 Quick arm 0011 to 0061 Off Quick exit 0012 to 0062 Off Exit extension 0013 to 0063 On Keyswitch sensor 0014 to 0064 None Keyswitch style 0015 to 0065 Transition Duress code 0016 to 0066 CS phone 2 Phone number 01010 None High IM rpts 01011 Off Low Ivi rpts 01012 Off Exception rpts 01013 Off Open close rp
57. bles Feature Trigger number Recent closing report Occurred 249 Sensor test Entered 251 142 Concord 4 Installation Manual Appendix B Reference tables Response characteristics Table 30 below describes the response characteristics Table 30 Response characteristics Response characteristics Momentary trip time 3 minute trip time Siren time trip time Sustained trip time Siren pattern Trip delay Description The point remains active for nn seconds n is 1 to 12 seconds The default is 4 seconds The point remains active for 3 minutes The point remains active while the sirens are sounding The point remains active for the duration of the event The point activates and deactivates according to the current alarm type Auxiliary fast on off on Police constant on Fire repeating The point activates 30 seconds after the trigger event occurs Response numbers Table 31 below describes the response numbers Table 31 Response numbers Trip delay Response time Response number 00 01 02 03 04 05 06 07 08 09 10 Concord 4 Installation Manual Momentary No 3 minutes 5 No Siren time 2 No Sustained 3 Yes 4 Momentary Yes 4 3 minutes 5 Yes 4 Siren time 2 Yes 4 Sustained 3 No Momentary No 3 minutes 5 No Siren time 2 143 Appendix B Reference tables Response number Trip delay Response time 11 Yes 1 No Sustained
58. buffer e If the partition is armed before the timer reaches 0 the timer resets to the programmed setting When this feature is not set default the panel does not send or log no usage reports To turn off no usage time with the display showing NO USAGE TIME current setting press D Concord 4 Installation Manual Chapter 3 Programming Light control menu The Light control menu lets you set up light activation for a specific partition Note For light control to work you must power the panel with a power line carrier transformer and X10 powerhouse lamp modules must be installed at desired lamps Light control partition 1 to 6 settings Entry lights Shortcut 0400 to 0450 Default None House code Shortcut 0401 to 0451 Default 01 B 02 C 03 D 04 E 05 F and 06 G Concord 4 Installation Manual This setting determines which X10 controlled lights turn on during entry and exit delays The X10 lamp modules set to 1 always turn on during the entry and exit delays X10 lamp modules set to 2 always flash the arming level when arming the system For example lights flash two times when arming to stay Level 2 and three times when arming to away Level 3 To set the entry lights 1 With the desired partition selected press The display shows ENTRY LIGHTS nnnnnnn current setting 2 Enter all the desired light numbers 3 to 9 based on the unit dial setting on each X10 lamp module 3 The displ
59. bus unit numbers 0 to 15 and device ID numbers To delete learned unit numbers 1 With the display showing BUS DEVICES press The display shows the bus device set to unit number 0 2 Press A or B until the bus device unit number you want to delete is displayed 3 Press D The display changes the unit number to None 73 Chapter 3 Programming Device ID Default None Partition assign 74 This menu lets you change the bus device ID number when replacing a defective bus device To change a device ID 1 With the display showing the desired bus device press The display shows DEVICE ID current ID 2 Enter the ID of the new bus device The display flashes the entered selection Press and the display shows the new setting 3 Exit programming mode 4 Remove AC and battery power from the panel 5 Replace the defective bus device with a new one 6 Apply AC and battery power to the panel This menu lets you assign bus devices to work in the desired partition Note SuperBus 2000 8Z input modules SuperBus 2000 4 relay output modules and SuperBus 2000 RF receivers are not assigned to partitions To assign bus devices to partitions 1 With the display showing the desired bus device press 2 Press A or B until the display shows DEVICE PTN and then press The display shows PARTITION ASSIGN n 3 Press 1 to 6 to select the desired partition The display flashes the entered selection
60. chpad chime and trouble beep tones on page 102 e Audio verification module communication on page 103 e Cellular backup communication on page 104 Basic system commands Table 14 below describes basic touchpad operating commands For complete details on system operation including user programming refer to the Concord 4 User Manual Table 14 Basic touchpad commands Command System response STATUS Indicates current system status ae Indicates AC power battery and current system status 1 code Disarms system to OFF 2 code Arms system to STAY 2 quick arm on Arms system to STAY 3 quick arm on Arms system to AWAY 2 or 3 code 4 Arm system no delay no exit or entry delay oe 3 4 5 2 or 3 code Arms system silently no arming status beeps 5 20r3 96 Concord 4 Installation Manual Chapter 4 Testing and troubleshooting Command System response STATUS Indicates current system status 7 1 Turns chime feature on and off 7 2 Turns energy saver on and off 7 4 Partition jump without entering code only if partition security option is off 7 6 Identifies alarms in memory 7 7 n n output number 1to6 Turns the output on or off This command is only 1 to 2 onboard outputs functional after output text is entered into panel 3 to 6 module outputs memory 8 code 2 Initiates a phone test 8 code 3 Initiates a sensor test 8 installer code 3 Initiates a dealer sensor test 8 code
61. code is not programmed or set up in user programming to disarm system Wireless touchpad is not learned into system or hardwired touchpad is not communicating to panel 108 Concord 4 Installation Manual Chapter 4 Testing and troubleshooting e The installer code is being used to disarm the system The system is designed not to disarm using the installer code Use a regular or system master code to disarm the system Bypassing issues Touchpad indicates Invalid and or Invalid is heard when you attempt to bypass a sensor e You may be attempting to bypass a 24 hour sensor that cannot be bypassed group 26 fire sensors e The sensor is not active in the current arming level e Arm the system to the desired arming level then bypass System cancels sensor bypass when you try to arm to Level 2 or 3 Sensor is being bypassed before arming to Level 2 stay or Level 3 away Arm to the desired level before bypassing a sensor Wireless sensor and touchpad battery issues System indicates Sensor Touchpad nn low battery Replace the indicated device battery and test the sensor touchpad after replacing the battery Central station pager reporting issues Trouble with your central station or pager Check the programming panel connections and proper phone line with line seizure To check your programming 1 Make sure you enter the correct phone number 2 Make sure you enter the correct account number 3 Check that the appropr
62. d alarm current Concord 4 Installation Manual 17 Chapter 2 Installation Speakers and sirens The panel provides one siren driver output for intrusion steady fire temporal 3 and auxiliary on off on off alarm sounds This output trips only for partition 1 alarms Install all sirens speakers indoors in a concealed location Note Do not connect a bell or piezo siren to the speaker output terminals 7 and 8 The output can drive a single 8 ohm speaker or a multiple speaker circuit of 8 ohms or higher When connecting two or more speakers wire them in series Wiring speakers in parallel can permanently damage the panel Compatible speakers are shown below Caution To avoid disabling the panel speaker output do not make speaker connections with the panel power on 15 watt speaker 13 060 For exterior siren applications connect the speaker to the panel using 18 gauge wire as shown in Figure 9 below Figure 9 Connecting exterior speakers SPKR SPKR SPKR SPKR a Panel terminas R79 Psy a CD an 5 HI w n Sal Mi fe re Two 8 ohm speakers cad in series 16 ohms Splice ANT Hardwired interior speaker 60 528 Connect interior speakers to the panel see Figure 10 on page 19 using 18 gauge wire Caution Connect only the large speaker to panel terminals 7 and 8 as shown The smaller speaker cannot handle output to terminals 7 and 8 To avoid damaging the speaker do not connect the smaller spea
63. d cross zoning for exit entry zones Each zone can individually protect the intended area Concord 4 Installation Manual 133 Appendix B Reference tables Sensor text Table 25 below provides sensor text with the applicable item number Table 25 Item numbers and sensor text Item Sensor text 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 134 Aborted AC Access Active Activity Alarm All AM Area Arm Armed Arming Attic Auxiliary Away Baby Back Bar Basement Bathroom Battery Bedroom Bottom Breezeway Building Bus Bypass Bypassed Item 061 062 063 064 065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 Sensor text Entry Error Exit Exterior Factory Failure Family Father s Feature Fence Fire First Floor Force Foyer Freeze Front Furnace Gallery Garage Gas Glass Goodbye Hallway Heat Hello Help High Item 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 Sensor text North Not Now Number Off Office OK On Open Opening Panic Partition Patio Pet Phone Please PM Police Pool Porch Power Press Program Progress Quiet Rear Receiver Report Item Sensor text 181 Up 182 West 183 Window 184 Zone 185 0
64. d programming using the worksheets provided in Appendix A System planning sheets on page 117 Note Class 2 Class 3 and power limited fire alarm circuits must be installed using FPL FPLR FPLP or substitute cable permitted by the National Electrical Code ANSI NFPA 70 or Class 2 Class 3 and power limited fire alarm circuit conductors must be installed as Class 1 or higher circuits Note Class 2 Class 3 and power limited burglar alarm circuits must be installed using CL2 CL2R CL2P or substituting cable permitted by ANSI NFPA 70 Wire that extends beyond the cable jacket must be separated from all other conductors by a minimum of 0 25 in or by anonconductive barrier Use the following installation guidelines e Centrally locate the panel with relation to detection devices whenever possible to help reduce wire run lengths and labor e Locate the panel where the temperature will not exceed 120 F 49 C or fall below 32 F 0 C e Avoid running wires parallel with electrical wiring or fixtures such as fluorescent lighting to prevent wire runs from picking up electrical noise e Mount the panel at a comfortable working height about 45 to 55 in from the floor to the bottom of the panel as shown in Figure 1 on page 7 e Leave space to the left and right of the panel for wiring phone jack and mounting optional modules Allow at least 9 in 23 cm above the panel cabinet for antennas Allow atleast 24 in 62 cm in fr
65. dule and the automation device e Verify the automation device is powered and turned on Module is not controlling or communicating with the panel and panel does not indicate a bus failure Verify the automation module is learned into panel memory Concord 4 Installation Manual 115 Appendix A system planning sheets Summary This appendix provides various system planning sheets for the Concord 4 Content Error Bookmark not defined Concord 4 Installation Manual 117 Appendix A Systemplanning sheets Customer information Table 19 Customer information Customer name Address City County State Zip Phone Wireless devices Table 20 Wireless devices Part number Description 60 362 Door window sensor 60 670 95R SAW door window sensor 60 741 95 Micro recessed door window sensor 60 499 Slim line door window sensor 60 688 Micro door window sensor 60 641 Long life door window sensor 60 461 Shock sensor 60 459 Sound sensor 60 462 Glass guard sensor 60 506 System sensor smoke sensor 60 838 95R 2100ARFT smoke sensor 60 848 02 95 ESL 562 smoke sensor 60 460 Rate of rise heat sensor 60 589 Manual fire pull sensor 60 504 Freeze sensor 60 452 Pendant panic sensor 60 458 Single button panic sensor 118 Quantity Concord 4 Installation Manual Appendix A Systemplanning sheets Part number Description Quantity 60 457 Dual button panic sensor 60 578 Water resistant panic sensor 60 51 1 01 95 DS
66. e devices and the panel and the minimum and maximum current draw of each device Table 4 Wire length requirements Device SuperBus 2000 2x16 LCD alphanumeric touchpad SuperBus 2000 ATP 1000 alphanumeric touchpad SuperBus 2000 ATP 2100 alphanumeric touchpad SuperBus 2000 ATP 2600 alphanumeric touchpad SuperBus 2000 fixed display touchpad SuperBus 2000 FTP 1000 fixed display touchpad SuperBus 2000 RF transceiver SuperBus 2000 phone interface voice module SuperBus 2000 voice only module SuperBus 2000 2 amp power supply 4 input 2 output SnapCard 8Z hardwired zone expander SnapCard 4 output SnapCard SuperBus 2000 8Z input module SuperBus 2000 4 relay output module Max wire length to panel 22 ga 18 ga 22 ga 18 ga 22 ga 18 ga 22 ga 18 ga 22 ga 18 ga 22 ga 18 ga 22 ga ft 18 ga ft 22 ga 18 ga 22 ga 18 ga N A N A N A 22 ga 18 ga 22 ga 18 ga 300 ft 750 ft 300 fi 750 ft 300 fi 750 ft 300 fi 750 ft 300 fi 700 ft 300 fi 700 ft 1 000 2 500 40 fi 120 ft 40 fi 120 ft 1 800 4 000 350 fi 900 ft Standby mA Alarm mA draw draw 15 mA 12 mA 30 mA 30 mA 11 mA 12 mA 45 mA 25 mA 20 mA No load 20 mA 38 mA 1 mA 18 mA 12 mA 90 mA 110 mA 165 mA 165 mA 65 mA 75 mA 55 mA 600 mA 300 mA jumper 600 mA
67. e it using the characters custom text When using words from the table spaces between them appear automatically When using characters from the table to create words you must reserve an item number for a space after the word e Each character or word uses up one item number For example a word from the list counts as one item number e Only 16 item numbers are allowed for each output name so plan before programming output text You may need to abbreviate words to avoid running out of item numbers To program output text 1 With the display showing ONBOARD OPTIONS press then press B twice and the display shows OUTPUT TEXT 2 Press and the display shows OUTPUT 1 3 Press and the display shows OUTPUT 1 ITEM 0 0 Where ITEM 0 is the first character or word location and 0 is the character or word number 4 Enter the number of the character or word or scroll through the numbers by pressing B forward or A backward If you make a mistake enter the correct number or continue scrolling through choices 5 Press to accept the displayed choice and the display shows OUTPUT 1 ITEM 1 O 6 Repeat the process as needed to complete the output name 7 Press after entering the last character or word number The display shows the complete text name For example OUTPUT 1 GARAGE DOOR Concord 4 Installation Manual Chapter 3 Programming Macro keys menu The macro keys menu lets you set up single button s
68. e options leave and call for help from a safe location if entering the premises anyway go to a hardwired touchpad and check the system status to determine the alarm Disarm and alarm memory is displayed for all assigned partitions and press the keyfob Unlock button a second time within the 5 minute protest period to disarm all assigned partitions and cancel all alarms then go to a hardwired touchpad and check alarm memory To enable keyfob PTN 1 Learn all keyfobs into panel memory See Sensors menu on page 67 2 Enter this menu display showing KEYFOB TP PTN then press The display shows the lowest touchpad sensor number assignment suchas SI PI GO TP RF where S1 is sensor 1 Pi is partition 1 GO is sensor group 0 TP is touchpad and RF is wireless 3 Press to accept this keyfob or press A or B until the desired keyfob appears then press The display shows ARM PARTITION 4 Enter the desired partitions 1 to 6 at least two The display flashes the entered partitions 47 Chapter 3 Programming 48 5 Press and the display stops flashing To disable keyfob PTN 1 Enter this menu display showing KEYCHAIN TP PTN then press The display shows the lowest touchpad sensor number assignment such as S1 P1 GO TP RF where S1 is sensor 1 P1 is partition 1 GO is sensor group 0 TP is touchpad and RF is wireless 2 Press to accept this keyfob or press A or B until the desired keyfob appears then p
69. e to download to the panel 2 Make sure the system is disarmed 3 Press 8 system master code 7 0 any 1 down or 2 up The display shows SYSTEM DOWNLOAD IN PROGRESS during the downloading process f the alphanumeric touchpad does not display SYSTEM DOWNLOAD IN PROGRESS Call the downloader operator to verify the downloader phone number Also make sure Enterprise ToolBox is set up properly 94 Concord 4 Installation Manual Chapter 4 Testing and troubleshooting Summary This chapter provides information to help you test and troubleshoot the system Content Error Bookmark not defined Concord 4 Installation Manual 95 Chapter 4 Testing and troubleshooting Testing the system Before testing we recommend that you close the panel cabinet door and the covers on all modules mounted outside the cabinet The testing environment should match the system working environment You should test the system after installation or service and after adding or removing devices from the system See Cellular backup communication on page 104 if you do not achieve correct test results Testing the system includes e Basic system commands below e Zones sensors on page 97 e Phone communication on page 98 e Central station pager communication on page 99 e Outputs and sirens on page 100 e Light control on page 101 e Energy saver module ESM on page 101 e Fixed display LCD tou
70. ective products Use this product only for the purpose it was designed for refer to the data sheet and user documentation for details For the latest product information contact your local supplier or visit us online at www utcfireandsecurity com www utcfireandsecurity com or www interlogix com www interlogix com customer support Content Important information iii Chapter 1 Introduction 1 Planning the installation 2 SuperBus 2000 bus devices 3 Chapter 2 Installation 5 Installation overview 6 Mounting the panel 10 Intrusion detection devices 15 Smoke detectors 15 Speakers and sirens 18 SuperBus 2000 touchpads 22 SuperBus 2000 modules 22 Phones 28 Power 30 Chapter 3 Programming 33 Overview 34 Quick programming mode 36 Tier 1 programming menus 37 Tier 2 programming menus 40 Security menu 45 Phones menu 50 Phone options menu 54 Timers menu 57 Light control menu 59 Touchpad options menu 60 Reporting menu 61 Siren options menu 66 Sensors menu 67 Audio verification menu 71 Accessory modules menu 73 Onboard options menu 78 Macro keys menu 81 User programming mode 82 Downloader programming 93 Chapter 4 Testing and troubleshooting 95 Testing the system 96 Concord 4 Installation Manual Troubleshooting 106 Appendix A System planning sheets 117 Customer information 118 Wireless devices 118 Hardware devices 119 Zone and sensor assignments 121 System settings index and record 124 Appendix B Reference table
71. ence default Bypass reports Off Call wait cancel None Cancel message On Cellular backup CS phone 1 On CS phone 2 3 Off Cellular system B Closing reports Off Comm failure On CS phone 1 to 3 None Daylight saving On Dealer code None Delete sensors None Dial tone detect On Dial abort delay 30 seconds Disable trouble beeps Off Downloader code 12345 Downloader phone number None DTMF dialing On Duress code None Duress option Off Edit sensors None Entry delay 80 seconds Exception reports phones Off Exception reports pagers Off Exit delay 60 seconds Exit extension On Extended delay 4 minutes Fire panic On Fire shutdown Off Force armed Off Freeze alarm Off Freeze temp 42 Concord 4 Installation Manual Appendix A Systemplanning sheets Shortcut number Setting 06004 02009 02007 01007 01017 01027 2 3 06101 06601 02003 01000 01010 01020 0307 0002 082 02010 02006 0701 0000 01090 02004 0016 to 0066 06103 to 06603 083 0310 to 0360 01003 1 01013 01023 3 01033 01043 1 2 01053 01063 01073 0311 to 0361 0013 to 0063 0312 to 0362 0510 to 0560 09002 06104 to 06604 06106 to 06606 06107 to 06607 125 Appendix A Systemplanning sheets Setting reference default Global fire Off Ground fault On High level reports phones CS phone 1 On CS phone 2 3 Off High leve
72. ensor is tripped opened the panel arms to Away If the sensor is restored closed the panel disarms Opening closing and force arming reports if turned on are reported to the central station for both keyswitch styles The duress code isa unique 4 digit access code that allows users to operate the system and at the same time instructs the panel to send a silent alarm report to the central station Do not use a duress code unless itis necessary Using duress codes often results in false alarms due to code entry errors To use this feature the Duress option setting under the Reporting menu on page 61 must be turned on Phones menu Use the Phones menu to setup central station reporting for the system The Phones menu has the following submenus e Central station phones 1 to 3 see Phones central station phone 1 to 3 settings on page 51 e Pager phones 1 to 5 see Phones pager phone 1 to 5 settings on page 52 e Downloader phone see Phones downloader phone settings on page 54 50 Concord 4 Installation Manual Chapter 3 Programming Phones central station phone 1 to 3 settings Phone number Shortcut 01000 01010 and 01020 Default None High level reports Shortcut 01001 01011 and 01021 Default On 1 Off 2 and 3 Low level reports Shortcut 01002 01012 and 01022 Default On 1 Off 2 and 3 Exception reports Shortcut 01003 01013 and 01023
73. enu settings can be armed disarmed simultaneously with that code e A partition cannot be armed disarmed if itis being controlled by another source at that time e All arming modifiers except Silent affect all partitions being armed Only the arming partition can be armed silently When arming multiple partitions any conditions that prevent arming are identified on touchpad displays with the affected partition number flashing The normal protest auto force arm sequence follows or pressing cancels the arming request When disarming multiple partitions any partitions in alarm have the affected partition number flashing on touchpad displays Pressing cancels all alarms in the selected partitions Alarm memory information is then displayed for all canceled alarms To disable mulitipartition arm disarm with the display showing MULTI PTN ARM DISARM n n nn n n n select all of the partitions by entering the appropriate partition number The partition numbers disappear from the display Press Concord 4 Installation Manual Keyfob PTN Shortcut 0006 Default On Concord 4 Installation Manual Chapter 3 Programming This feature controls which partitions the selected keyfob can arm disarm When enabled the selected keyfob can arm disarm the partitions selected in this menu When disabled the selected keyfob cannot arm disarm multiple partitions For this feature e If no keyfobs are learned into panel memory the menu displ
74. ered up e Check for touchpad power and or incorrect bus wiring opens or shorts e Check the touchpad brightness setting See Options menu on page 108 Touchpad buttons don t beep when pressed e Check for touchpad power and or incorrect bus wiring opens or shorts e Check that key beeps option is set to on See the Accessory modules bus device settings on page 93 Fixed display touchpad issues Display is lit but does not respond to key presses 110 Concord 4 Installation Manual Chapter 4 Testing and troubleshooting e Touchpad is not connected to panel bus terminals or is wired incorrectly Check and correct wiring e Check that touchpad is learned into panel memory Display is blank e Check that panel is powered up e Check for touchpad power and or incorrect bus wiring opens or shorts e Check the touchpad brightness setting See the user programming Options menu on page 108 Touchpad buttons don t beep when pressed e Check for touchpad power and or incorrect bus wiring opens or shorts e Check that key beeps option is set to on See the Accessory modules bus device settings on page 93 Speaker issues Speakers don t sound alarms e Speaker output has shut down because panel detected terminal 7 or 8 is shorted to ground Disconnect panel AC and battery backup power Locate short and correct Apply panel AC and backup battery power and retest e Alarm is in partition 2 to 6 and speaker is c
75. es for your customer be sure to record the settings in the Concord 4 User Manual To set up a time schedule 1 Press Aor Buntil the display shows SET UP SCHEDULES 2 Press and the display shows SCHEDULE OO If you want a different schedule number press A or B until the schedule number appears 3 Press and the display shows START TIME hh mm current setting 4 Enter the starting time 00 00 to 23 59 The display flashes the entered time Press and the display shows START TIME hh mm new setting 5 Press B and the display shows STOP TIME hh mm current setting 6 Enter the desired stop time 00 00 to 23 59 The display flashes the entered time Press and the display shows STOP TIME hh mm new setting 7 Press B and the display shows MONDAY OFF ON current setting To select a different day continue pressing B until the desired day appears 8 Press 1 off or 2 on The display flashes the entered selection Press and the display shows the new setting for the selected day 9 Repeat the process until all desired settings for each day are set 89 Chapter 3 Programming Attach schedules to events menu This section describes how to link the system events to time schedules Latchkey reports Shortcut 060nn opening 061nn closing where nn is schedule number Default Off Exception reports Shortcut O62nn opening 063nn closing where nn is schedule number Default Off
76. g 36 Concord 4 Installation Manual Chapter 3 Programming Tier 1 programming menus There are two basic tiers of programming menus as shown in Table 10 below Table 10 Tier 1 and Tier 2 programming menus Tier 1 System programming Demo kit Partition 1 copy Clear memory Tier 2 Security Phones Phone options Timers Light controls Touchpad options Reporting Siren options Sensors Audio verification Accessory modules Onboard options Macro keys Exit programming This section guides you through tier 1 programming menu items as they appear in sequence The exact order you follow depends on whether you re installing a new system or changing programming in an existing system Concord 4 Installation Manual 37 Chapter 3 Programming System programming Demo kit mode Default Off 38 Use this setting to access the tier 2 programming menus See Tier 2 programming menus on page 40 This setting determines whether you use your panel for a standard installation off or as a demo kit on When the demo kit option is on only sensors learned into groups 01 and 03 duress code use and phone test 8 system master code 2 are reported Turning on this feature and doing amemory clear changes the following settings Partition 1 master code 1000 Partition 2 master code 2000 User code 00 1001 partition 1 code you may use to jump to partition 2 User code 01 1002 partition 1 code
77. g If the VOX is not switching the speaker on when the central station operator is talking raise this setting and lower the VOX microphone gain setting Concord 4 Installation Manual Chapter 3 Programming Accessory modules menu The Accessory modules menu gives you access to the following menus Bus devices Use these settings to read bus device unit numbers assign bus devices to a partition and configure other features associated with a specific bus device Most bus device settings do not have shortcut numbers SnapCards Use these settings to set the configuration number for each SnapCard output assign SnapCard outputs to a partition and name the SnapCard outputs Accessory modules bus device settings Unit ID Shortcut 10000 to 10015 Default or None Concord 4 Installation Manual This menu lets you identify all connected bus devices view each unit number view the device ID number and configure other settings based on a specific device This menu also lets you delete learned bus devices To help identify bus devices the 8 digit device ID number is also located on a label on each SuperBus 2000 device To identify bus devce unit and ID 1 With the display showing BUS DEVICES press The display shows the bus unit number and the 8 digit device ID number For example UNIT ID 0 02110185 Where Ois the unit number and 02110185 is the device ID number 2 Press A or B to identify all other
78. gger and siren tracking response 001 11 Note Onboard outputs 1 or 2 SnapCard outputs or output module outputs may be used to activate the polarity reversal relay Maximum alarm current that the panel can source to all external devices is limited to 1 amp Be sure to include the alarm current for all sounder smoke detectors in the alarm current calculation 16 Concord 4 Installation Manual Chapter 2 Installation Figure 8 Polarity reversal module 2W SMK OUT 2 12V GND ZONE 8 Polarity reversal module part 405 03 521NCSXT 521NCSXT SEN pwo Nu _ Four wire smoke detectors Terminal 24 provides power to four wire smoke detectors that latch and remain in the alarm state until power turns off then restores to the detector The panel provides this power interruption from terminal 24 2W SMK ZONE 8 only when the two wire smoke option is on Note The two wire smoke feature must be on for smoke detectors to reset after canceling a fire alarm Table 7 below describes the minimum available panel power Use only four wire smoke detectors that operate at these power limits Connect up to five smoke detectors as shown in Figure 7 on page 16 Table 7 Minimum available panel power Minimum voltage Maximum current available 8 3 VDC Up to 30 mA total combined alarm current 8 1 VDC Up to 40 mA total combined alarm current 7 6 VDC Up to 60 mA total combined alarm current 7 1 VDC Up to 80 mA total combine
79. he panel from a remote phone a phone located off the premises To turn the remote access setting off or on 1 With the display showing USER CODES press and the display shows REGULAR USER CODES 2 Press and the display shows USER nn first available user number 3 Press A or B to select the user number then press The display shows USER nnn nnnn 4 Press B until the display shows REMOTE ACCESS ON OFF current setting 5 Press 1 off or 2 on The display flashes the entered setting Press and the display shows the new setting This setting determines whether a specific user code provides access to the phone and sensor tests Set this feature to on for all users who need to be able to conduct phone and sensor tests To turn the system tests setting off or on 1 With the display showing USER CODES press and the display shows REGULAR USER CODES 2 Press and the display shows USER nn first available user number 3 Press A or B to select the user number then press The display shows USER nnn nnnn 4 Press A or Buntil the display shows SYSTEM TESTS OFF ON current setting 5 Press 1 off or 2 on The display flashes the entered setting Press and the display shows the new setting 85 Chapter 3 Programming Latchkey report Shortcut O3Onnn4 where nnn is user number 000 to 229 Default On for 000 to 005 Off for 006 to 229 Partition assign Shortcut O3Onnn5
80. iate format is chosen SIA or CID 4 Make sure the appropriate reports are turned on To check your panel connections 1 Concord panels are polarity sensitive so check for proper polarity The positive green lead or TIP wires must connect to terminal 25 on the board Concord 4 Installation Manual 109 Chapter 4 Testing and troubleshooting The negative red lead or RING wires must connect to terminal 28 on the board 2 Concord panels are voltage sensitive so it s necessary to check for proper voltage On hook voltage should be approximately 48 52 volts Off hook voltage should be approximately 6 10 volts Note The Concord panel has a built in line voltage meter If it does not see proper voltage it will not dialon atone phone line This does not apply to a pulse phone line To check proper phone line with line seizure 1 Check the type of phone line Concord panels work with analog phone lines or DSL with a DSL filter inline to the panel VOIP or digital phone lines may not work with the panels 2 Check that the premise s phone line is working 3 Check that the DB 8 cord is plugged into the RJ31X CA 38A jack 4 Check for correct phone line wiring between the TELCO block and the RJ31X CA 38A jack Alphanumeric touchpad issues Display shows all Touchpad is not connected to panel bus terminals or is wired incorrectly Check and correct wiring Display is blank e Check that panel is pow
81. ion The adjustable range is from 40 to 90 F This is the same menu found under Accessory modules bus device settings on page 73 This setting determines whether the panel reports to the central monitoring station after a single sensor or zone trip off or waits for a second trip before reporting on This setting affects sensors zones in groups 10 through 20 If Alarm verify is on group 18 responds the same as group 17 Table 24 on page 130 This setting determines how the panel handles possible tamper situations When this feature is on the panel reacts as follows e Initiates an alarm when the system prompts for an access code arming disarming etc and several wrong access codes are entered 40 consecutive invalid key presses e Reports to the central station if a bus device stops communicating with the panel e Reports to the central monitoring station if a tamper condition occurs on unarmed RF wireless devices When this setting is on system status speakers announce Report is okay followed by a single beep each time a successful report is made to the central monitoring station When turned off no status message or beep sounds 65 Chapter 3 Programming Siren options menu Siren options global settings Immediate beeps Shortcut 0700 Default Off Disable trouble beeps Shortcut 0701 Default Off UL 98 options Shortcut 0702 Default Off Global fire Shortcut 0703 Default Off
82. ion between bus devices and the panel Siren driver Output that can drive an 8 ohm load and provides intrusion and fire alarm sounds for partition 1 15 watts maximum Two onboard outputs Can be used to activate other signaling devices based on system events Out 1 is a9 to 14 VDC source output limited to 1 0 amp max Out 2 is an open collector output rated up to 14 VDC 300 mA max Microphone input Input used for 2 way audio when used in conjunction with the Interrogator 200 audio verification module Eight supervised hardwired Inputs for various hardwired detectors Zone 8 can be set up in zones programming to accept two wire smoke detectors lt sources 9 to 14 VDC 90mA max 2 Concord 4 Installation Manual Chapter 1 Introduction Built in RF receiver Allows use of up to 96 Concord 4 or 32 Concord Express v4 319 5 MHz crystal and or SAW learn mode wireless sensors and touchpads Phone line connection Allows panel to communicate with central monitoring station and or pagers SuperBus 2000 bus devices The following components can be used with the Concord 4 panel Table 3 SuperBus devices Touchpads Use the following touchpads for installer user programming and system operation e SuperBus 2000 2x16 LCD touchpad e SuperBus 2000 2x20 LCD touchpad e SuperBus 2000 2x20 VFD touchpad e SuperBus 2000 ATP 1000 touchpad e SuperBus 2000 ATP 2100 touchpad e SuperBus 2000 ATP 2600 touchpad Use the following touchpads for in
83. ion for that output Use the system event trigger and response numbers listedin Table 31 on page 143 To set up onboard output 1 and 2 partition and configuration assignments 1 With the display showing ONBOARD OPTIONS press B The display shows OUTPUT PROGRAMMING 2 Press and the display shows OUTPUT 1 Press B to select output 2 3 Press and the display shows PARTITION ASSIGN n current setting 4 Press 1 to 6 to assign the output to the desired partition then press The display shows PARTITION ASSIGN new setting 5 Press B and the display shows CONFIGURATION tttrr current setting 6 Enter the configuration number The display flashes the entered number Press and the display shows the new setting 7 Press and repeat the process until all outputs are programmed Concord 4 Installation Manual 79 Chapter 3 Programming Onboard options output text settings Output text Shortcut 1120 to 1121 Default None 80 Entering text for an output allows you to control it directly or by schedule Use the following guidelines to name onboard outputs e Use the item numbers listedin Table 25 on page 134 for characters and words e If you want to configure an output for user output control you must use the output text feature to name the output If no output text is programmed output control will not function for that output e If a desired word does not appear in Table 25 on page 134 creat
84. is feature determines whether or not users can open and close a standard entry exit door without causing an alarm while the system is armed This feature also allows you to leave the armed premises without having to disarm and rearm the system When this feature is on pressing D on a touchpad while the system is armed starts a two minute timer that allows one standard entry exit door sensor groups 10 and 19 only to be activated once opened then closed When this feature is off you must disarm the system before any protected door is opened This feature determines whether you can reenter and exit again through an entry or exit delay door without disarming and rearming the system This helps prevent exit faults and false alarms by allowing you to reenter the premises for a forgotten item When this feature is on the panel restarts the exit delay timer if you reenter the premises through a standard delay door before the standard exit delay time expires When this feature is off the exit delay timer does not restart if you reenter the premises forcing you to disarm the system to avoid setting off an accidental alarm This feature lets you arm and disarm the system using either a keyswitch wired to a hardwired zone input or a wireless door window sensor sensor 01 to 96 Note We recommend you program learn keyswitch sensors into group 28 For example if sensor 1 is designated as the keyswitch sensor and the system is disarmed
85. ker to terminals 7 and 8 18 Concord 4 Installation Manual Chapter 2 Installation Figure 10 Connecting hardwired interior speakers SPKR SPKR SPKR SPKR a a pe Not used Not used Exterior interior piezo sirens Onboard output 1 OUT 1 1terminal 9 is a 9 to 14 VDC switched programmable output that can handle a maximum of 1 000 mA current The default setting 01614 activates the output 30 seconds after a police or fire alarm condition occurs This allows you to connect a piezo siren without changing the output configuration number in programming This output is typically used for exterior siren applications Connect multiple piezo sirens in parallel For more information on output configuration numbers see Onboard options menu on page 78 Note For 24 hour backup external power drain is limited to 90 mA during normal standby condition using a 4 5 or 5 0 Ah battery or 190 mA continuous using a 7 0 Ah battery Piezo dynamic exterior siren 13 950 Connect the siren to panel as shown in Figure 11 on page 20 Concord 4 Installation Manual 19 Chapter 2 Installation Figure 11 Connecting exterior sirens OUT1 GND ey Panel terminals Black Output 2 Onboard output 2 OUT 2 terminal 10 is an open collector switched path to ground programmable output that can handle a maximum of 300 mA current
86. l reports pagers On House code 1B 2C 3D 4E 5F 6G Immediate beeps Off Installer code 4321 Keyfob arming Off Keyfob PTN Keyswitch sensor None Keyswitch style Transition Latchkey format Off Latchkey reports pagers On Latchkey zones None Learn sensors None Line fail delay None Local phone control On Low CPU battery On Low level reports CS phone 1 On CS phone 2 3 Off Low level reports pagers Off Manual mic gain Multiple partition arm Off Next phone test 7 days No activity Off Open close reports phones Off Open close reports pagers Off 126 Shortcut number 0703 06017 01001 01011 01021 01031 01041 01051 01061 01071 0401 to 0451 0700 0001 0513 to 0563 0006 0014 to 0064 0015 to 0065 06105 to 06605 01035 01045 01055 01065 01075 0500 080 0213 0210 to 0260 06005 01002 01012 01022 01032 01042 01052 01062 01072 09009 0005 0304 06102 to 06602 01004 01014 01024 01034 01044 01054 01064 01074 Setting 1 2 3 1 2 3 4 5 1 2 3 4 5 1 2 3 1 2 3 4 5 1 2 3 1 2 3 4 5 Concord 4 Installation Manual Setting reference default Opening reports Off Onboard output 1 01614 any audible alarm Onboard output 2 01710 status and alarm tones Output trip time 4 seconds Pager delay 15 seconds Pager partition assignment 1 Pager phone
87. lace the sensor Phone communication Do a phone test to check the phone communication between the panel and the central monitoring station To test phone communication 1 Contact the central monitoring station to inform them that you are testing the system 2 Press 8 system master code 2 The display reads PHONE TEST and the touchpad sounds one beep When the panel completes the test the system returns to the previous arming level automatically 98 Concord 4 Installation Manual Chapter 4 Testing and troubleshooting 3 If the display continues to show PHONE TEST for 90 seconds or more enter 1 system master code and see Troubleshooting Central station pager communication After doing sensor and phone tests check that the system is reporting alarms successfully to the central station or pager Caution Be sure to contact the central monitoring station before activating outputs that trigger from an alarm condition Account numbers vary when displayed depending on pager service Account numbers are not displayed if Streamlining is turned on To test communication with the central station pager 1 Call the central station and tell the operator that you will be testing the system 2 Arm the system 3 Test each of the touchpad and wireless panic buttons and trip at least one sensor of each type fire intrusion etc to verify correct operation 4 Check pager displays to verify reports are received Pagers display
88. le Connect the energy saver module to the panel and premises thermostat as shown in Figure 21 below Refer to the energy saver module documentation for thermostat wiring details Figure 21 Wiring the thermostat and energy saver module Thermostat Energy saver module GND 12V A BUSB ka a rey Panel terminals 26 Concord 4 Installation Manual Chapter 2 Installation SuperBus 2000 8Z input and 4 relay output modules Connect the modules to the panel as shown in Figure 22 below Connect all necessary input and output wiring using the module documentation Figure 22 Wiring input and output modules Input module Output module kk uuddaeee ID KXXXXXXK 1D XXKXXXXX O O O O ZONE COMMON ZONE COMMON ZONE COMMON ZONE COMMON a L rs ZONECOM 5 a SSSSSSON n Y n ies GND 12V ABUSB GND 12V J a a a a SuperBus 2000 automation module Connect the SuperBus 2000 automation module to the panel as shown in Figure 23 below Figure 23 Connecting an automation device Automation module circuit board Auto
89. llow the instructions included with each sensor Place the external contact in the alarm condition and then activate the sensor tamper switch Press the Bypass button Press and hold the Lock and Unlock buttons together until the keyfob LED flashes Press and release the Unlock button twice quickly then press and hold until the LED flashes three times Press and release the Unlock button once quickly then press and hold until the LED flashes two times Press and hold the Unlock button until the LED flashes once Concord 4 Installation Manual Chapter 3 Programming Audio verification menu The Audio verification menu lets you set up the audio verification module AVM operation in partition 1 If you want audio verification for partitions 2 to 6 you must install a standalone audio verification module and a four relay output module HOM 60 770 output for that partition Audio verification Audio verify Shortcut 09000 Default Off Audio mode audio verification Shortcut 09001 Default 1 Fire shutdown Shortcut 09002 Default Off Silent talkback Shortcut 09003 Default Off Access timeout Shortcut 09004 Default 90 seconds Beep delay Shortcut 09005 Default 2 seconds Concord 4 Installation Manual partition 1 settings This setting determines whether the system can be accessed by phone for alarm verification This setting determines how the audio verification module operates Choose one of
90. m alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm alarm Trigger number 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 State Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Open Trigger number 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 Concord 4 Installation Manual Sensor number State Sensor 29 In alarm Sensor 30 In alarm Sensor 31 In alarm Sensor 32 In alarm Sensor 33 In alarm Sensor 34 In alarm Sensor 35 In alarm Sensor 36 In alarm Sensor 37 In alarm Sensor 38 In alarm Sensor 39 In alarm Sensor 40 In alarm Sensor 41 In alarm Sensor 42 In alarm Sensor 43 In alarm Sensor 44 In alarm Sensor 45 In alarm Sensor 46 In alarm Sensor 47 In alarm Sensor 48 In alarm Sensor 49 In alarm Sensor 50 In alarm Sensor 51 In alarm Sensor 52 In alarm Sensor 53 In alarm Sensor 54 In alarm Sensor 55 In alarm Sensor 56 In alarm Sensor 57 In alarm Sensor 58 In alarm Sensor 59 In alarm Sensor 60 In alarm Sensor 61 In alarm Concord 4 Installation Manual Trigger number 157 158 159 160 161 162 163 164 165 166 167 168 169 170
91. mation device 24 DB 9 serial cable Zone Com Zone 1 GND 12V A Bus B le kad sy Panel terminals Concord 4 Installation Manual 27 Chapter 2 Installation SuperBus 2000 wireless cellular gateway Connect the SuperBus 2000 wireless cellular gateway module to the SuperBus 2000 terminals as shown in Figure 24 below Caution Since the SuperBus 2000 wireless cellular gateway module draws more than 1 amp it must be powered by the SuperBus 2000 2 amp power supply and not the panel Figure 24 Connecting a wireless cellular gateway module SuperBus 2000 2 amp power supply terminals GND R ZONE GND B Phones The panel cannot be used on a digital or PBX phone line These systems are designed for digital type devices only operating anywhere from 5 VDC and up The panel uses an analog modem and does not have a digital converter adapter or interface to operate through such systems Note Some telephones are polatity sensitive Green and red wires may need to be reversed RJ31X phone jack Use the following guidelines when installing an RJ31X phone jack for system control by phone and central station monitoring e Locate the RJ31X jack CA 38A in Canada no further than 5 feet from the panel e The panel must be connected to a standard analog loop start phone line that provides 48 VDC
92. meframes for light control output control automatic arming latchkey times and exception opening closing reports The system all partitions allows you to set up to 16 schedules 00 to 15 that are shared by all partitions Setting up schedules consists of setting a start and stop time for each schedule then selecting which days of the week the schedule will be active You can also set up a rollover schedule which starts on one day and ends on another day This saves programming time and leaves more schedules available in case they are needed later For example to set up a schedule to rollover from Tuesday evening to Wednesday morning set a schedule start time for 2200 10 00 p m and a stop time for 0500 5 00 a m Set the schedule to turn on Tuesday Because the stop time is set for morning the system automatically carries the schedule over to the next day f you use the same start and stop times described above and set the schedule to turn on Monday through Friday then one schedule will cover the entire week 88 Concord 4 Installation Manual Set up schedules Shortcut O5XXY where XX is schedule 00 to 15 and Y is start 0 stop 1 Monday to Sunday 2 to 8 Default 00 00 Concord 4 Installation Manual Chapter 3 Programming This menu lets you set up start stop times for each day of the week Schedules used by one partition cannot be viewed or changed from a different partition If you are programming schedul
93. n t want to install EOL resistors delete any unused zones from memory Zone inputs 1 through 8 are supervised using the included 2 kohm end of line resistors at the last device on each circuit All eight zones accept either normally open NO or normally closed NC detection devices 14 Concord 4 Installation Manual Chapter 2 Installation Intrusion detection devices Figure 6 below shows the typical wiring for NC and NO door window intrusion detection and the typical wiring for a PIR motion detector The minimum available panel voltage for hardwired PIR motion detectors is 8 5 VDC Figure 6 Connecting intrusion detection and motion detector circuits GND ZONE1 ZONE2 GND ZONE3 12V GND ZONES Panel terminals kal kaj kal kal kai kaj Normally closed Normally open NC contacts NO contacts Motion in series in series detector CHA o Es S C AV 2 kohm resistor AN N77 AD 2 kohm resistor Smoke detectors You can connect two wire and four wire smoke detectors to the system Two wire smoke detectors Zone input 8 can be set up in program mode to accept the following 12 VDC two wire smoke detectors ESL models 429AT 429C 429CT 521B 521BXT 521NCSXT models 521B and 521BXT require the following dip switch settings 1 on 2 off Caution Use only the two wire smoke detector models listed Alarm signals from other detectors may not process correctly if the panel l
94. nel location run all necessary wires to that location using the information in Table 6 on page 10 Table 5 Wire lengths Wire type 18 gauge unshielded 18 gauge shielded Concord 4 Installation Manual Total system wire 4 000 ft 3 000 ft Chapter 2 Installation Wire type 22 gauge unshielded 22 gauge shielded Table 6 Device wire requirements Device AC power transformer Earth ground Telephone RJ 31X Detection devices Speakers SuperBus 2000 devices Interrogator 200 AVM power and microphone 2 wire smoke detectors Mounting the panel Total system wire 4 000 ft 3 000 ft Wire requirements 2 conductor 18 gauge 25 ft max Single conductor 16 gauge solid 25 ft max 4 conductor 2 or 4 conductor 22 gauge 1 000 ft max 2 or 4 conductor 18 gauge 2 500 ft max based on 30 ohms max loop resistance including device 2 conductor 18 gauge 100 ft max 4 conductor 22 or 18 gauge 4 conductor 22 gauge shielded 2 conductor 22 gauge 330 ft max 2 conductor 18 gauge 830 ft max Mount the panel to the wall or wall studs Caution Make sure you are free of static electricity whenever you work on the panel with the cover open To discharge any static first touch the metal panel chassis and then stay in contact with the chassis when touching the circuit board We recommend using a grounding strap To mount the panel 1 Remove the panel door and remove the necessary wi
95. no jumper No load 185 mA 230 mA 130 mA 35 mA 180 mA Concord 4 Installation Manual Device SuperBus 2000 energy saver module SuperBus 2000 automation module SuperBus 2000 wireless cellular gateway Interrogator 200 Interrogator AVM Two wire smoke detectors ESL 429AT 429C 429CT 521B 521BXT 521NCSXT Two wire smoke detectors system sensor 2400 2400TH Hardwired interior siren 13 949 Piezo dynamic exterior siren 13 950 Speaker siren 60 528 or 13 060 Max wire length to panel 22 ga ft 18 ga ft 22 ga ft 18 ga ft 22 ga 18 ga 22 ga ft 18 ga ft 22 ga 18 ga 22 ga 18 ga 22 ga 18 ga 22 ga 18 ga ft 22 ga 18 ga ft 18 ga 1 600 4 000 1 500 4 000 40 fi 90 fi 3 200 4 500 110 ft 260 ft 330 fi 330 fi 330 fi 330 fi 750 ft 1 500 750 ft 1 500 100 ft Standby mA draw 20 mA 30 mA 65 mA 10 mA 45 mA 70 pA 120 pA 0 mA 0 mA 0 mA Chapter 2 Installation Alarm mA draw 20 mA 35 mA 1600 mA 10 mA 300 mA 60 mA 80 mA 85 mA 150 mA 500 mA Maximum current draw for the SnapCards does not include the load which may be applied to their auxiliary DC supply Table 5 below describes the total system wire lengths allowed for all SuperBus 2000 devices when installing systems using unshielded or shielded cable After determining pa
96. nsor text options during sensor text programming Enter pauses when programming phone numbers Delete certain programmed settings Enter numeric values wherever needed Select off 1 or on 2 wherever needed Press and hold to enter alphabetical characters A through F for account numbers Press and hold to enter 7 or 9 for phone numbers 35 Chapter 3 Programming Quick programming mode Use the quick programming mode to program basic system programming with a SuperBus 2000 fixed display touchpad SuperBus 2000 FTP 1000 touchpad or any SuperBus 2000 alphanumeric touchpad The following menus are accessible e Account number all partitions e CS phone 1 e CS phone 2 e CS phone 3 e Learn sensors limited to selecting sensor number sensor group and partition assignment An alphanumeric touchpad is required for programming sensor text in standard programming mode See Table 8 on page 35 for touchpad programming functions To enter quick programming mode 1 Make sure the system is disarmed in all partitions 2 Press 8 installer dealer code 03 The display shows ACCOUNT NUMBER 3 Cycle through the menus as shown in Table 9 below Table 9 Quick programming menus Account number Partition n 1 to 6 Account number 00000 CS phone CS phone 1 CS phone none CS phone 2 CS phone none CS phone 3 CS phone none Learn sensors Sensor partition n 1 to 6 Sensor group 0 Trip sensor n 1 to 96 End programmin
97. nstallation Manual Chapter 3 Programming that time This setting determines whether the panel activates trouble beeps to alert users on the premises that communication to the central station failed Failure notification occurs after the third unsuccessful reporting attempt to the central station pager Failure notification can occur immediately if inadequate phone line voltage is detected upon the initial dialing attempt This setting determines whether the panel uses DTMF tones on or pulse off for dialing programmed phone numbers This setting determines how much time the user has to abort a panel alarm report 15 to 45 seconds This setting determines whether the panel displays a cancel message after the user disarms the system to clear an alarm condition This setting determines how long a report is delayed to a pager 0 to 30 seconds after the panel dials the pager number The pager delay time should not be set below 5 seconds unless necessary This feature sets up a dialing prefix to disable the call waiting feature before the panel makes its first dialing attempt to any programmed central monitoring station or downloader phone number The prefix can be up to eight digits Note We recommend that you program two pauses in any call wait cancel dialing prefix to ensure proper operation To delete the call wait cancel prefix with the display showing CALL WAIT CANCEL or current setting press D Caution Do not
98. nstalling the RJ31X jack you are ready to connect the phone line to the panel A DB 8 cord not included uses a plug at one end for connecting to the RJ31X module and flying leads on the other end for panel terminal connections To connect the DB 8 cord to the panel terminals and RJ31X jack 1 Connect the green brown gray and red flying leads from the DB 8 cord to panel terminals 25 26 27 and 28 2 Insert the DB 8 cord s plug into the RJ31X 3 Check the phones on the premises for a dial tone and the ability to dial out and make phone calls If phones do not work correctly check all wiring and correct where necessary Concord 4 Installation Manual 29 Chapter 2 Installation Figure 25 Wiring an RJ31X jack and DB 8 cord Telco f House GRN BRN GRY RED a a el e DB 8 cord RJ31X jack Lines from phones on premises Dealer cable After connecting and wiring all devices to the panel you are ready to apply AC and backup battery power to the panel Caution Do not plug in the power transformer or connect the backup battery at this time The panel must be powered up using the sequence of steps described in Power up on page 31 AC power transformer The panel must be powered by a plug in step down transformer that supplies 16 5 VAC 40 VA 600 1023 or 600 1023 CN Note Do not short the transformer terminals together The transformer contains an internal fuse that permane
99. nt jumper installed with current jumper removed Phone interface voice module 2 amp power supply 4 input 2 output SnapCard 8Z hardwired zone expander SnapCard 4 output SnapCard Hardwired input module Hardwired output module Energy saver module Cellular backup module standard power Cellular backup module high power Wireless cellular gateway Interrogator 200 audio verification module Automation module Hardwired interior speaker 15 watt speaker 110 mA 165 mA 300 mA 300 mA 300 mA 600mA 600 mA N A 185 mA 230 mA 130 mA 35 mA 180 mA 20 mA 10 mA 1900 mA 1600 mA 10 mA 35 mA 500 mA mA Total power consumption Total power consumption not to exceed 1 000 mA Total current only for all two wire smoke detectors connected to panel two wire smoke loop 120 Concord 4 Installation Manual Appendix A Systemplanning sheets Zone and sensor assignments Table 22 Zone and sensor assignments No RF zone Module Module Group Partition Zone sensor text bus ID input number number O MDI NIO al SP WI DN NINININI PM NINININI N ss meas sass Ss a joj o WAIN OFT FI SW NM H O Oo WA NI DO OO fF WB NM O Concord 4 Installation Manual 121 Appendix A Systemplanning sheets No 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 122 RF zone Module bus ID number Module input number Grou
100. ntaly disables the output if the terminals are shorted For systems that include X10 lamp modules the panel must be powered with the line carrier power transformer that supplies 16 5 VAC 40 VA 600 1024 or 600 1024 CN Connect the power transformer to the panel as shown in Figure 26 on page 31 30 Concord 4 Installation Manual Chapter 2 Installation Backup battery Use the 60 681 12 VDC 4 5 or 5 Ah or 60 680 12 VDC 7Ah backup battery The battery is automatically tested every 24 hours Without AC power the panel will shut down if the battery voltage falls below 10 2 VDC Replace the battery when necessary with the same battery model Note The backup battery leads must be routed along the side of the enclosure and secured with a cable tie Figure 26 Connecting panel power transformer and backup battery 16 5 VAC g a Zann Black negative Red positive Battery Power up To power up the panel 1 Connect the red and black backup battery leads included with panel to the lugs on the panel 2 Connect the other ends of the backup battery leads to the battery terminals 3 Plug the transformer into an outlet that is not controlled by a switch 4 Alphanumeric touchpads display then SCANNING BUS DEVICES and finally a date and time display Note If alphanumeric touchpads don t display anything immediately unplug the transformer and disconnect the backup ba
101. ntral station to verify that it works properly You will need a helper and DTMF phone at an offsite location to perform this test When testing the AVM from offsite you must follow these guidelines e Setthe remote access feature to on default e Setthe audio verify feature to on e Setthe system to a nonalarm state e Setthe optional ring hang ring feature default to work with steps 1 and 2 below Otherwise wait for 12 rings and the panel will pick up automatically To test the module from offsite 1 The offsite helper calls the panel lets the phone ring twice and hangs up 2 The helper must call the panel again in 10 to 40 seconds The panel answers System hello This works if you have a phone interface voice module part 60 777 01 installed 3 The helper dials the following on the phone 1234 8 AVM access CODE 5 The helper should now be able to hear you through the AVM oe Walk through the vicinity of the AVM while speaking at a normal conversation level 6 Tell the helper to diala 1 and speak to you To return to listen mode the helper dials a 3 7 When testing is complete have the helper dial 99 and hang up To test the module with the central station 1 Inform the central station that you will be sending an alarm and testing an AVM 2 Give them the programming selections you made for the panel 3 Use a panic button to initiate an auxiliary alarm Concord 4 Installation Manual 103
102. o 0562 Default On Keyfob keychain TP arm Shortcut 0513 to 0563 Default Off Star is no delay Shortcut 0514 to 0564 Default Off 60 This setting determines whether touchpad fire panic buttons are enabled on or disabled off This setting determines whether touchpad auxiliary panic buttons are enabled on or disabled off This setting determines whether touchpad police panic buttons are enabled on or disabled off When this setting is on pressing the Lock button on keyfob arms the system directly to away with no delay When this setting is off each key press increments the arming level for example from off to stay from stay to away This setting determines whether the keyfob Star button controls an output off or the no delay feature on Concord 4 Installation Manual Chapter 3 Programming Reporting menu Reporting global settings 24 hour tamper Shortcut 06000 Default Off Antenna tamper Shortcut 06001 Default Off Buffer control Shortcut 06002 Default Off Back in service Shortcut 06003 Default On Bypass reports Shortcut 06004 Default Off Low CPU battery Shortcut 06005 Default On Battery restoral Shortcut 06006 Default Off Buffer full report Concord 4 Installation Manual When this setting is turned on the panel sounds sirens and reports a tamper alarm even when the system is disarmed when nonfire wireless sensor tamper switches are activated When
103. o modules set to unit 2 should blink three times to indicate the arming level Remaining lights should not be affected 5 Disarm the system If unit 1 or entry lights were on for an entry or alarm they will turn off in 5 minutes Unit 2 lights should blink once to indicate the system is off Remaining lights should not be affected 6 All lights should turn on and remain on during fire and auxiliary medical alarms All lights should flash during a police or intrusion alarm Energy saver module ESM Test the energy saver module to verify it overrides the thermostat Note The system must have high and low temperature limits set to test the energy saver module Concord 4 Installation Manual 101 Chapter 4 Testing and troubleshooting To test the energy saver module 1 Press to display the system status ENERGY SAVER OFF and the present TEMPERATURE nn The temperature displayed and or announced should match the house thermostat If the temperatures do not match refer to Accessory modules bus device settings on page 73 Note There is a 5 minute delay after the energy saver module returns control to the furnace AC before it will override the furnace AC again 2 Press 7 2 to turn on the ESM The display shows ENERGY SAVER ON and the ESM relay will click once 3 Press 7 2 againto turn the ESM off The display shows ENERGY SAVER OFF Fixed display LCD touchpad chime and trouble beep tones You can adjust
104. odule through the panel terminals and DB 8 cord from an RJ 31X jack as shown in Figure 19 below For partitions 2 to 6 phone connections see the documentation that comes with each module Figure 19 Wiring the phone interface voice module GND 12 A BUS B GRN BRN GRY RED Panel teminas Note To prevent status voice messages from being broadcast outside do not connect exterior speakers to phone interface voice module terminals 6 and 7 Wiring for status voice messages only Connect an interior speaker to the phone interface voice module terminals as shown in Figure 20 on page 26 When connected as shown the speaker only produces status voice messages In an alarm the speaker announces voice status messages Wiring for status and alarm messages Make all of the connections shown in Figure 20 on page 26 only if the phone interface voice module is being installed in partition 1 and alarm sounds are desired In an alarm the speaker alternates between alarm siren tones and voice status messages Concord 4 Installation Manual 25 Chapter 2 Installation Figure 20 Wiring for status and alarm or status only messages SPKR SPKR Panel terminals a ray ZAN H For alarm messages for status only messages do not connect these panel terminals Module terminals S eeee lea en PERRE OO a a Z Z OFF Z z Hardwired interior speaker 60 528 SuperBus 2000 energy saver modu
105. on hook or idle 28 Concord 4 Installation Manual Chapter 2 Installation For full line seizure install an RJ31X phone jack on the premises phone line so the panel is ahead of all phones and other devices on the line This allows the panel to take control of the phone line when an alarm occurs even if the phone is in use or off hook Note Connecting the panel to an analog line off the phone switch places the panel ahead of the phone system preventing panel access from phones on the premises However the panel can still be accessed from offsite phones If an analog line is not available contact a telecommunication specialist and request an analog line off the phone switch PBX mainframe or a 1FB standard business line To connect a phone line to the panel using an RJ31X CA 38A jack 1 Run a four conductor cable from the TELCO protector block to the jack location 2 Connect one end of the cable to the jack 3 At the TELCO protector block remove the premises phone lines from the block and splice them to the black and white or yellow wires of the 4 conductor cable Connect the green and red wires from the 4 conductor cable to the TIP and RING posts on the block Check the phones on the premises for a dial tone and the ability to dial out and make phone calls If phones do not work correctly check all wiring and correct where necessary Connecting the phone line to the panel with a DB 8 cord After i
106. onnected to panel terminals 7 and 8 which activate only for partition 1 alarms Siren issues Piezo sirens connected to SnapCard or onboard panel outputs 1 and or 2 don t produce any alarm sounds e Check for incorrect wiring between siren and panel and correct where necessary e Output has not been configured set up to activate sirens Enter program mode and configure output See Accessory modules bus device settings on page 93 e Check for correct output partition assignment e Check that your wires are connected to the appropriate terminals Output 1 exterior uses terminals 9 positive and 13 ground Output 2 interior follows status beeps uses terminals 11 positive and 10 ground Concord 4 Installation Manual 111 Chapter 4 Testing and troubleshooting Hardwired zone issues System doesn t go into alarm when zone is tripped System is disarmed Arm system and then trip the zone Zone is not learned into panel memory Enter installer dealer program mode LEARN SENSORS and learn zone into memory Zone is learned into wrong partition Delete zone and learn into correct partition or change the partition in the EDIT SENSORS menu For Hardwire Inout Module HIM zones check that the HIM LED is blinking to verify communication with the panel f LED is off check wiring between HIM and panel Zone reports trouble condition Check that onboard HIM and SnapCard zone inputs have a 2 kohm EOL resis
107. ont of the panel to open the panel door 6 Concord 4 Installation Manual Chapter 2 Installation Figure 1 Panel and component locations on a wall 19 25 in 48 9 cm P 12 in 7 25 in 0 5cem l 184cm Antenna area 9in 23 cm 23 In 58 5 cm Panel 14 In 35 5 cm Phone jack and optional module mounting area Leave at least 24 in 62 cm in front of the panel to allow the user to open the cabinet door and access the panel components 45 to 55 In 114 to 140 cm Total system power and wire length guidelines The panel can supply up to 1 amp 1 000 mA in full load alarm condition for system devices connected to panel terminals 4 12V 7 and 8 speaker terminals 9 OUT1 11 12V 24 2W SMK ZONE 8 and SnapCard terminals For 24 hour backup the total standby current draw for all devices connected to panel terminals 4 12V 9 OUT1 11 12V 24 if configured for 2 wire smoke loop and SnapCard terminals is limited to 90 mA during normal standby condition using a 4 5 or 5 0 Ah battery or 190 mA during normal standby condition using a 7 0 Ah battery The total system wire length allowed can vary depending on devices powered by the panel the wire length between devices and the panel and the combined wire length of all devices Concord 4 Installation Manual 7 Chapter 2 Installation Table 4 below describes the maximum wire length allowed between compatibl
108. ortcut 0002 Default None Access code lock Shortcut 0003 Default On Partition security Shortcut 0004 Default On Concord 4 Installation Manual Use the five digit downloader code in conjunction with downloader programming The downloader operator must have the panel account number and downloader code in order to perform any programming You cannot delete the downloader code from the panel memory To change the downloader code to its default setting enter 12345 The downloader code resets to defaults during a memory clear only if the dealer code is not set orif the dealer code is used to initiate the memory clear The four digit installer code is used for entering program mode and changing system settings If you program a dealer code only those settings not associated with phone numbers and the downloader code may be changed You may not delete the installer code or clear it from the panel memory To change the installer code to its default setting enter 4321 The four digit dealer code is used to prevent unauthorized persons from changing the programmed central station phone numbers and downloader code When this feature is enabled central station phone numbers and the downloader code cannot be changed unless you enter the program mode by using the dealer code All other system settings are still accessible by entering the program mode with the installer code The dealer code cannot be deleted by clearing panel memory
109. oses AC power and is operating only from the backup battery When set up for two wire smoke detectors zone 8 can handle up to 20 smoke detectors all of the same model as listed above with 120 uA maximum idle current per detector Maximum total loop current allowed in an alarm condition is 90 mA Connect one or more two wire smoke detectors to the panel as shown in Figure 7 on page 16 Concord 4 Installation Manual 15 Chapter 2 Installation Note When using two wire smoke detectors on zone 8 the two wire smoke setting in program mode must be turned on before entering the learn sensors menu Figure 7 Connecting two and four wire smoke detectors GND ZONE 7 ZONE 8 GND ZONE 7 ZONE 8 Panel terminals aj a ka kaj a 2S ___ __J y Four wire smoke detectors Two wire smoke detectors al neH e Posts NEGH e Posts Q Xela Note The two wire smoke setting in program mode must be on when using four wire smoke detectors as shown in Figure 7 above See Onboard options inputs settings on page 78 for complete details f two wire smoke detectors with built in sounders are used 521INCSXT a polarity reversal relay model 405 03 may be used to activate the sounders on all smoke detectors during a fire alarm see Figure 8 on page 17 An output must be used to activate the polarity reversal relay This output must be configured for fire alarm tri
110. p Partition Zone sensor text Concord 4 Installation Manual Appendix A Systemplanning sheets No RF zone Module Module Group Partition Zone sensor text bus ID input number number 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 Concord 4 Installation Manual 123 Appendix A Systemplanning sheets No RF zone Module bus ID number 94 95 96 Module Group Partition Zone sensor text input number System settings index and record Table 23 System settings index and record Setting reference default Shortcut number Setting Installer programming 8 installer dealer code 00 24 hour tamper Off AC failure Off Access code lock On Access timeout 90 seconds Account number 00000 Activity timeout 24 hours Alarm verify Off Antenna tamper Off Audio mode 1 Audio verify Off Auto phone test Off Auto test reset On Auxiliary panic On Auxiliary power fail On AVM access code None Back in service On Backup CS phone 1 On CS phone 2 3 Off Battery restoral Off Beep delay 2 seconds Buffer control Off Buffer full report Off 124 06000 06011 0003 09004 0010 to 0060 0305 06108 to 06608 06001 09001 09000 02001 02002 0511 to 0561 06016 09006 06003 01005 01015 01025 2 3 06006 09005 06002 06007 Concord 4 Installation Manual Setting refer
111. panel may be busy trying to report to the central station e Disconnect the panel DB 8 cord from the RJ31X jack If the phone still doesn t work the system is okay and the problem is in the wiring Concord 4 Installation Manual 113 Chapter 4 Testing and troubleshooting e Check RJ31X jack wiring and TELCO block wiring Replace RJ31X jack if necessary e Check DB 8 cord connections at the panel and RJ31X jack Replace cord if necessary e Perform a phone test after troubleshooting the phone line Constant dial tone preventing dial out on premises phones One or more polarity sensitive phones exist on site Reverse the phone wires connected to the brown and gray wire terminals on the RJ31X jack Light control issues Light controlled by X10 lamp module is not working e Partition house codes are not programmed into panel Enter program mode and set partition house codes e Check that the HOUSE dial on the X10 module matches the partition house code programmed into the panel e Panel is not powered by a power line carrier transformer Replace existing transformer with a power line carrier transformer e Check to make sure X10 module is not plugged into an outlet controlled by a switch Move to a nonswitched outlet location and test e Check that the lamp has a working bulb and that the lamp switch is on e Power transformer and X10 modules are not plugged into outlets on the same electrical phase Relocate modules or transfo
112. port to the central station after arming the system To use this feature the open close reports settings under the Phones menu on page 50 must be turned on for the specific CS phone or pager number When this setting is on the panel sends a no activity report to the central station when the activity timeout expires When this setting is on the system can be controlled using a programmed duress code see Security partition 1 to 6 setting on page 49 and will send a duress alarm to the monitoring station Do not use a duress code unless itis necessary Using duress codes often results in false alarms due to code entry errors If a duress code is necessary use itwith the audio verification module to reduce false alarms and accidental dispatches The audio verification module is listen only When this setting is on the panel reports to the central monitoring station when you force arm the system Forced arming occurs ifyou press Bypass when arming the system with open sensors zones protesting Auto forced arming occurs when you do not press Bypass when arming the system with open sensors zones protesting and then leave through an entry exit door and the arming protest period expires This causes the system to automatically bypass the open protesting sensors Auto forced arming always reports to the central monitoring station Concord 4 Installation Manual Latchkey format Shortcut 06105 to 06605 Default
113. r of the desired character or word or scroll through the numbers by pressing B forward or A backward If you make a mistake enter the correct number or continue scrolling through choices 6 Press to accept the displayed choice and the display shows OUTPUT N ITEM 1 O 7 Repeat the process as needed to complete the output name 8 Press after entering the last character or word number The display shows the complete text name For example OUTPUT 1 GARAGE DOOR 77 Chapter 3 Programming Onboard options menu The Onboard options menu includes input output programming and output text settings Onboard options inputs settings Smoke verify Shortcut 1100 Default Off Two wire smoke Shortcut 1101 Default Off 78 This setting control the number of sensor group 26 fire zone trips needed to report a fire alarm When turned off hardwire and wireless smoke alarms are reported immediately When turned on e Hardwire smoke sensors Onboard or SnapCard zones learned into group 26 must be in alarm for at least 3 seconds or tripped twice within 5 minutes before activating system sirens and reporting to a central station or pager e Wireless smoke sensors The firest trip of a group 26 RF sensor will cause a local fire alarm The second trip of any group 26 zone within the siren timeout will cause that fire alarm to be reported to the central station Note RF smoke detectors repeat the alarm transmis
114. re nn is schedule number and x is output number minus 1 Default Off Concord 4 Installation Manual Chapter 3 Programming This setting lets you attach light controls to a time schedule To attach schedules to lights 1 Press A or B until the display shows ATTACH SCHEDULES TO EVENTS 2 Press then A or B until the display shows LIGHTS Press to enter the Lights menu 3 Press A or B until the light appears 4 Press and the display shows SCHEDULE 00 OFF ON current setting If you want a different schedule press A or B until the desired schedule appears 5 Press 1 off or 2 on The display flashes the entered selection Press and the display shows the new setting for the selected schedule 6 Repeat the process until all desired lights are attached to schedules This setting lets you attach outputs to a time schedule Onboard outputs are 1 to 2 SnapCard outputs are 3 to 6 Only onboard and SnapCard outputs can be scheduled These outputs can only be scheduled if output text has been entered in installer programming and if the output is assigned to the same partition as the touchpad used To attach schedules to outputs 1 Press Aor B until the display shows ATTACH SCHEDULES TO EVENTS 2 Press then A or B until the display shows OUTPUTS Press to enter the Outputs menu 3 Press A or B until the output appears 4 Press and the display shows SCHEDULE 00 OFF ON current setting If you wan
115. ress The display shows ARM PARTITION 3 Enter the partition numbers that are displayed except for the partition you assigned the touchpad when it was learned Each disappears from the display with the touchpad s original partition number left flashing 4 Press and the display stops flashing Concord 4 Installation Manual Chapter 3 Programming Security partition 1 to 6 settings Account number Shortcut 0010 to 0060 Default 00000 Quick arm Shortcut 0011 to 0061 Default Off Quick exit Shortcut 0012 to 0062 Default On Exit extension Shortcut 0013 to 0063 Default On Keyswitch sensor Shortcut 0014 to 0064 Default None Concord 4 Installation Manual The account number is used as panel or customer identification for the central monitoring station The panel sends the account number every time it reports to the central station Account numbers must be 1 to 10 characters long Alpha characters A to F can be assigned to the account number by pressing and holding buttons 1 to 6 respectively until the character appears When using the CID reporting format the letter A is reported as a 0 This feature allows system arming without using an access code When quick arm is on the system arming level can be increased from off to stay from off to away or from stay to away without entering an access code A valid access code is still required to decrease the arming level or disarm the system Th
116. ring knockouts Be careful not to damage the circuit board 2 Feed all wires through wiring knockouts and place the panel in position against the wall 3 Level the panel and mark the top and bottom mounting holes see Figure 2 on page 11 4 Install anchors where studs are not present Concord 4 Installation Manual Chapter 2 Installation 5 Partially insert screws into the two top mounting hole locations then hang the panel on the two screws 6 Recheck for level insert the two lower screws and tighten all four mounting screws Figure 2 Panel components and mounting holes Antennas Mounting hole Snapcard connector Processor Mounting hole Backup battery terminals Programming touchpad header Terminal strip Mounting hole Mounting hole Grounding the panel For maximum protection from lightning strikes and transients Connect the enclosure to earth ground as shown in Figure 3 below Use 16 gauge solid copper wire from an earth grounded cold water pipe clamp to the enclosure Figure 3 Grounding the panel Water pipe Note For best results we recommend that you crimp a spade lug on the wire end at the panel and secure the lug to the enclosure Concord 4 Installation Manual Chapter 2 Installation Antenna shrouds Install a plastic antenna shroud included with panel over each antenna and snap them into the holes on the top of the enclosure skip this step for
117. rmer to different outlets to determine working locations Energy saver module issues Module does not respond to system commands or appear to control furnace e Check that the module is wired correctly to the panel terminals e Verify the module LED is flashing continuously If the LED is not flashing remove power and check wiring e There is a 5 minute delay after the module returns control to the furnace AC thermostat before the module overrides the thermostat again Wait 5 minutes and try again Module temperature does not match actual room temperature 114 Concord 4 Installation Manual Chapter 4 Testing and troubleshooting The module room temperature setting has not been adjusted or was adjusted before the module warmed or cooled to room temperature To ensure accuracy wait at least 15 minutes after installing the module before adjusting the temperature To adjust the module room temperature setting see Temperature under Accessory modules bus device settings on page 73 Automation module issues Module is not controlling or communicating with the panel and panel indicates a BUS FAILURE UNIT nn where nn is the automation module bus unit number e Check that the module is wired correctly to the panel terminals e Verify the SuperBus module s red LED is flashing continuously If the LED is not flashing remove power and check wiring e Check that the RS 232 cable is firmly connected to the automation mo
118. rom a sensor 1 With the display showing LIGHT 1 TO SENSOR y current setting press A or B to select the light number 2 Enter 0 as the sensor number and press System version menu The System version menu lets you view and identify panel hardware and software This information is primarily used for troubleshooting purposes System version This menu lets you view and identify panel hardware and software Shortcut SION 010 factory code To view and identify the system version 011 System number 1 Press A or B until the display shows SYSTEM VERSION 012 system level 013 software version 2 Press and the display shows FACTORY CODE nnn nnnn 3 Press B and the display shows SYSTEM NUMBER nnnnnnn 4 Press B again and the display shows SYSTEM LEVEL nnnn 5 Press B again and the display shows SW VERSION nnnnx panel firmware version Downloader programming The panel can be programmed remotely using Enterprise Downloader Use the information you recorded in Appendix A System planning sheets on page 117 to inform the downloading operator of the programming requirements for this system Concord 4 Installation Manual 93 Chapter 3 Programming A Downloader phone number should be programmed and the user programmable option Downloading must be powered on for remote downloader programming to work To initiate an Enterprise Download session 1 Contact your download station and ask the operator to prepar
119. rst character word location and 0 is the character word number 5 Enter the number of the character or word or scroll through the numbers by pressing B forward or A backward If you make a mistake enter the correct number or continue scrolling through choices 6 Press to accept the displayed choice and the display shows SN 1 ITEM 1 OQ 7 Repeat the process as needed to complete the zone or sensor name 8 Press after entering the last character or word number The display shows the complete text name For example TEXT FOR SN 01 FRONT ENTRY DOOR Note Deleting sensors do not delete sensor text associated with the deleted sensor number To delete sensor text enter the sensor text setting and enter 000 nulls for each item number To remove hardwired zone and wireless sensor numbers from panel memory 1 Press A or B until the display shows DELETE SENSORS 2 Press and the display shows DELETE SENSOR nn lowest zone sensor number in panel memory 3 Press to delete the displayed sensor or enter the desired sensor number then press 4 Repeat the process until all desired sensors are deleted Concord 4 Installation Manual Edit sensors Shortcut 083 Default None Concord 4 Installation Manual Chapter 3 Programming This menu lets you view and if desired change the group and partition assignment for each learned zone or sensor For example the display shows S01 PI G13 NC HW BACK DOOR
120. ry Auxiliar Instant v v 1 2 3 auxiliary emergency button Siren y shutoff confirms CS report 06 Portable 24 hour portable auxiliary Auxiliar Instant v 1 2 3 auxiliary alert button y 07 Portable 24 hour portable auxiliary Auxiliar Instant v 1 2 3 auxiliary button Siren shutoff y confirms CS report 08 Special Special belongings such Police Instant v v v 1 2 3 intrusion as gun cabinets and wall safes 09 Special Special belongings i e Police Standar v v v 1 2 3 intrusion gun cabinets and wall d safes 10 Entry Entry and exit doors that Police Standar v v v v 2 3 exit delay require a standard delay d time 11 Entry Garage doors and Police Extende v v v v 2 3 exit delay entrances that require an d extended delay time 130 Concord 4 Installation Manual Appendix B Reference tables Name Application Alarm Delay gt o T S a J Sie 5S 35 ES N 2 a 5 Q 5 N cI oO a O Os lt a 12 Entry Driveway gates and Police Twice v v v v 2 3 exitdelay entrances that require a extende twice extended delay time d 13 Instant Exterior doors and Police Instant v v v v 2 3 perimeter windows 14 Instant Interior doors Hardwired Police Follower v v v 2 3 interior 15 Instant Interior PIR motion Police Follower v v 2 3 interior sensors RF wireless 16 Instant Interior doors Hardwired Police Follower v v v 3 interior 17 Instant PIR motion sensors RF Police Follower v v 3
121. ry restoral 06006 Off Buffer full report 06007 Off Zone restorals 06008 Off Two trip error 06009 Off TP panic rpt fmt 06010 Off AC failure 06011 Off Receiver failure 06012 Off RF low bat rpt 06013 Weekly RF supv rpt 06014 Weekly Swinger limit 06015 1 Ground fault 06017 On Aux power fail 06016 On Global Immediate beeps 0700 Off Disable trbl beeps 0701 Off UL 98 options 0702 Off Global fire 0703 Off Silent panic 0704 Off Learn sensors 080 Sensor partition 123 456 Sensor group 0 Trip sensor n Delete sensors 082 Delete sensor n Delete sensor n done Partition 1 Audio verify 09000 Off Audio mode 09001 1 Fire shutdown 09002 Off Silent talkback 09001 Off Access timeout 09004 90 seconds Beep delay 09005 2 seconds Access code 09006 VOX mic gain 09007 14 VOX gain range 09008 64 Manual mic gain 09009 04 VOX RX gain 09010 08 Partition Opening reports 06100 to 06600 Off Closing reports 06101 to 06601 Off No activity 06102 to 06602 Off Duress option 06103 to 06603 Off Force armed 06104 to 06604 Off Latchkey format 06105 to 06605 Off Freeze alarm 06106 to 06606 Off Freeze temp 06107 to 06607 42 Alarm verify 06108 to 06608 Off System tamper 06109 to 06609 Off Report confirm 06111 to 06611 Off Partition Siren verify 0710 partition 1 only Off
122. s 129 Sensor group characteristics 130 Sensor text 134 System event triggers 136 Sensor group event triggers 137 Sensor number event triggers 138 System feature event triggers 141 Response characteristics 143 Response numbers 143 Specifications 145 Concord 4 Installation Manual Important information Intended use Use this product only for the purpose it was designed for refer to the data sheet and user documentation for details For the latest product information contact your local supplier or visit us online at www utcfireandsecurity com Changes or modifications not expressly approved by UTC Fire amp Security can void the user s authority to operate the equipment About this manual This manual provides information for planning installing programming and testing this security system Planning sheets are included for you to record hardware layout and software programming settings Use this manual for the following panels 600 1021 95R Concord 4 RF 600 1022 95R Concord Express V4 600 1040 Concord Commercial V4 600 1042 Concord Hybrid When necessary this manual refers you to other documentation with compatible peripherals The Concord 4 User Manual P N 466 2183 contains user worksheets that you should fill out during the installation and programming of the system For multiple partition systems we suggest a user manual for each partition Read these instructions and all related documentation entirely before in
123. s relay The display flashes the entered setting Press and the display shows the new setting 8 Press and repeat the process until all outputs are programmed This setting determines whether the selected touchpad sounds status beeps Each touchpad can be set individually This feature is usually turned off for a touchpad that is located in or near bedrooms to avoid disturbing sleeping persons This setting determines whether or not selected touchpads beep when their buttons are pressed This feature is usually turned off for a touchpad that is located in or near bedrooms to avoid disturbing sleeping persons 75 Chapter 3 Programming Freeze temperatures Default 42 F Temperatures Default None Cellular system Default B This setting determines the temperature point 40 to 90 F that the energy saver module detects a potential freeze heating failure condition This is the same menu found under Reporting partition 1 to 6 settings The setting is used by both the SuperBus 2000 energy saver module and dialog RF thermostat Indivdual freeze temperature settings for each device are not allowed This setting lets you adjust the energy saver module ESM room temperature setting 40 to 90 F to match the premises thermostat To ensure accuracy wait at least 15 minutes before setting the ESM temperature to allow the ESM to warm or cool to actual room temperature This setting determines the cellular transmi
124. second intervals at the beginning of a two way audio session 71 Chapter 3 Programming Access code Shortcut 09006 Default or None VOX microphone gain Shortcut 09007 Default 14 VOX gain range Shortcut 09008 Default 64 Manual microphone gain VOX RX gain Shortcut 09010 Default 08 72 This setting determines the four digit code required to access the audio verification module to start an audio session If no code is programmed pressing starts an audio session To delete an access code with the display showing AUDIO VERIFY OFF ON press A or B until the display shows ACCESS CODE nnnn current code Press D to delete This setting determines the microphone sensitivity for triggering voice activated switching VOX For the Interrogator 200 the default setting 14 is recommended Room size acoustics and furnishings where the Interrogator 200 is located will influence the setting Setting range is from 01 low to 64 high This setting determines the gain range for voice activated switching VOX Setting range is from 01 low to 64 high For best results this setting should be higher than the VOX microphone gain Not used This setting determines the receiver talkback gain level for voice activated switching VOX Setting range is 01 to 10 If the VOX is switching the speaker on when the central station operator is not talking lower this setting and the VOX microphone gain settin
125. setting is on the panel reports a low panel battery to the central station when the system battery test fails If this setting and the Aux power fail feature are both on the panel also monitors for and reports alow battery for the SuperBus 2000 2 amp power supply If this setting is on the panel reports to the central monitoring station when a wireless sensor or touchpad reports a battery replacement to the panel When this setting is on the panel sends an event buffer full report to the central monitoring station when the event buffer is nearing full 61 Chapter 3 Programming Shortcut 06007 Default Off Zone restorals Shortcut 06008 Default Off Two trip Shortcut 06009 Default Off Touchpad panic report format Shortcut 06010 Default Off AC failure Shortcut 06011 Default Off Receiver failure Shortcut 06012 Default Off 62 When turned off no report is sent When this setting is on the panel reports a restoral to the central monitoring station for wireless or hardwire zones in alarm before the alarm is canceled Hardwired smoke detectors connected to panel or SnapCard hardwired zones do not send restorals This setting works with the Alarm verify setting see Alarm verify in Reporting partition 1 to 6 settings on page 64 If Alarm verify is on the panel waits for a second sensor trip before sending an alarm If two trip is on and a second sensor trip does not occur within 4 minutes
126. sion every 60 seconds as long as they are detecting smoke This repeated transmission will serve as the second zone trip causing the alarm to be reported Note For California State Fire Marshall Listed installations this feature must be off This setting determines how onboard hardwired zone 8 is configured When this setting is on zone 8 will be configured for two wire smoke detectors When off it will be configured for a normal hardwire input Concord 4 Installation Manual Chapter 3 Programming Onboard options output programming settings Output 1 2 This setting assigns the partition and the five digit configuration number for the two onboard outputs The configuration number determines Shortcuts 11100 output 1ptn e Which system event activates the selected output 11101 configuration The duration or time the output is activated The first three digits represent the trigger number of an event such as triggering an alarm opening a sensor or arming the system The last two digits represent how the output responds For example momentary switching maintained or latched switching or switching for a preset time 11110 output 2 ptn 11111 configuration Default Ptn 1 01614 output 1 Ptn 1 01710 output 2 Note If you want to configure an output for user output control you must use the output text feature to name the output If no output text is programmed user output control will not funct
127. ssion system A press 2 or B press 1 used for cellular communication This information is provided by the cellular provider based on installation zip code Accessory modules SnapCard settings Output programming 76 This setting lets you assign a partition and a five digit configuration number for each SnapCard relay output This number determines both which system event activates the output and the duration or time the output is activated To program the settings 1 Assign the partition 1 to 6 2 Assign the configuration number combination of a trigger number and a response number e Trigger The event that activates the output point Trigger events can be partition alarms trouble conditions open sensors etc e Response How the output responds when trigger event occurs To assign configuration numbers to SnapCard relay outputs 1 With the display showing SNAPCARDS press Then press A or B until the display shows OUTPUT PROGRAMMING 2 Press again and the display shows OUTPUT 1 3 Press A or B to select the desired output 1 to 4 then press 4 With the display showing PARTITION ASSIGN 1 press 1 to6 to select the desired partition Press to confirm the partition 5 Press A or B until the display shows CONFIGURATION tttrr current setting 6 Enter the desired five digit configuration number for this relay Press to confirm the setting 7 Press and repeat the process until all outp
128. staller quick programming system operation and user programming e SuperBus 2000 fixed display touchpad e SuperBus 2000 FTP 1000 touchpad SuperBus 2000 RF transceiver Use the transceiver to receive signals from sensors and touchpad that may be on the fringe of panel reception The transceiver is compatible with all 319 5 MHz crystal and SAW learn mode wireless sensors and touchpads Power line carrier transformer Allows the use of X10 powerhouse lamp modules for light control and light activation during alarms SuperBus 2000 voice only Provides an output for a speaker that sounds system status module and alarm voice messages SuperBus 2000 phone Allows system access and control using touchtone interface voice module telephones onsite or offsite The module includes an output for a speaker that sounds system status and alarm voice messages Concord 4 Installation Manual 3 Chapter 1 Introduction SnapCards SuperBus 2000 8Z input module HIM SuperBus 2000 four relay output module HOM Interrogator 200 audio verification module SuperBus 2000 energy saver module ESM SuperBus 2000 automation module SuperBus 2000 wireless cellular gateway SuperBus 2000 2 amp power supply The following SnapCards expand the system as described 8Z input Snapcard Provides eight additional hardwired zone inputs of which two are dedicated for using two wire smoke detectors 4 output SnapCard Provides four form C relay outpu
129. stalling or operating this product Note A qualified service person complying with all applicable codes should perform all required hardware installation Concord 4 Installation Manual iii Chapter 1 Introduction Summary This chapter provides information to help you plan your Concord 4 panel and system installation Content Planning the installation 2 Standard panel 2 SuperBus 2000 bus devices 3 Concord 4 Installation Manual Chapter 1 Introduction Planning the installation This section describes system capabilities to help you get familiar with the system Appendix A System planning sheets on page 117 provides planning sheets that let you record the hardware and programming configuration of the system Fillin all necessary information ahead of time to help prepare for system installation Standard panel Table 1 below shows the standard panel capabilities Table 1 Panel capabilities Capabilities Concord Express v4 Concord 4 Concord Commercial v4 Zones 32 96 Partitions 2 6 Bus devices 16 16 User codes 16 230 Table 2 describes the basic panel out of box hardware capabilities for all panels Table 2 Basic panel hardware capabilities Power Input for an AC step down plug in style transformer Auxiliary power output Output that supplies 9 to 14 VDC with up to 1 amp for bus devices and hardwired detectors such as smoke and motion detectors Bus A and B Input and output that provides communicat
130. stop flashing The partition master code provides access to all system operations and user programming for a single partition You must be in the partition of the partition master code you wish to change To change the partition master code 1 With the display showing USER CODES press then A or B until the display shows PARTITION MASTER CODE 2 Press and the display shows PARTITION nnnn current code 3 Enter a new four digit code The display flashes the entered code Press and the display shows the new code Concord 4 Installation Manual System master Shortcut 0320 Default 1234 Options menu Chapter 3 Programming The system master code provides access to all system operations and user programming In the partition where the indicating power device is located only the system master code may be enabled to disarm that partition To change the system master code 1 With the display showing USER CODES press then A or B until the display shows SYSTEM MASTER CODE 2 Press and the display shows SYSTEM MASTER nnnn current code 3 Enter a new four digit code The display flashes the entered code Press and display shows the new code The Options menu lets you set up the system for downloading and silent arming You can also adjust alphanumeric touchpad display brightness from this menu Downloading Shortcut 041 Default On Touchpad brightness Shortcut 043 Default 2 Volume Shortcut
131. t a different schedule press A or B until the schedule appears 5 Press 1 off or 2 on The display flashes the entered selection Press and the display shows the new setting for the selected schedule Repeat the process until all desired outputs are attached to schedules 91 Chapter 3 Programming Arming This setting lets you arm according to a time schedule This setting will Shortcut 0660nn allow you to arm to away only There is no disarm schedule where nn is schedule To attach schedules to arming number 1 Press A or B until the display shows ATTACH SCHEDULES TO Default Off EVENTS 2 Press then A or B until the display shows ARMING 3 To select arm to Away press 4 Press and the display shows SCHEDULE 00 OFF ON current setting If you want a different schedule press A or B until the schedule appears 5 Press 1 off or 2 on The display flashes the entered selection Press and the display shows the new setting for the selected schedule 6 Repeat the process until all desired schedules are attached Energy saver menu The Energy saver menu lets you set the energy saver module or dialog RF thermostat low and high setpoints These setpoints override the premises thermostat allowing the energy saver module or dialog RF thermostat to activate the furnace air conditioner Low setpoint This setting determines the temperature at which the energy saver Shortcut 070 module relay closes to activate
132. the following Instant 1 Allows the central station operator instant access for an audio session by entering the AVM code or by pressing if an AVM access code is not programmed upon completion of panel alarm report see Access timeout below The panel does not report any alarms during the AVM session except for fire alarms even if the operator extends the session by pressing any valid key e Callback 2 Allows the central station operator to place a call to the premises within 5 minutes of the alarm report panel picks up after one ring The operator must press or enter the AVM access code within 20 seconds after ring The panel does not report any alarms during the AVM session except for fire alarms even if the operator extends the session by pressing any valid key Callback silent 3 Same as Callback except premises phones do not ring This setting determines whether system sirens turn off during a fire alarm audio session This setting determines whether the central station operator can speak to persons on the premises on or only listen off during a silent or duress alarm audio session lf the audio mode is set to Instant then this setting determines how much time 30 to 300 seconds in 2 second increments the central station operator has to enter the AVM access code after the panel is accessed for an audio session This setting determines how long AVM access beeps are delayed 0 to 300 seconds in 2
133. the frequency pitch of chime and trouble beep tones from a fixed display touchpad to a more desirable or distinct tone or to compensate for hearing impaired persons To change status tone pitch 1 Press and hold the and 0 buttons together until you hear a steady tone then release the buttons Note Chime and trouble beep tones sound using the default frequency during or within 15 seconds of any button activity at that specific touchpad 2 Press and hold 1 to lower the pitch or press and hold 2 to raise the pitch 3 Release the button when the desired pitch is heard After about 15 seconds of no touchpad activity the steady tone stops sounding Touchpad display contrast You can adjust touchpad displays for easier viewing to help compensate for lighting conditions in the touchpad location The contrast adjustment lightens or darkens the text Vacuum fluorescent displays do not have a contrast adjustment To adjust display contrast 1 Enter configuration mode by pressing the D and 6 buttons together for at least 2 seconds The display shows DA nnn 102 Concord 4 Installation Manual Chapter 4 Testing and troubleshooting 2 Press and release the 1 and 2 buttons together repeatedly until the desired contrast level is displayed 3 Press and the display briefly shows DONE and then shows the time and date Audio verification module communication Test the audio verification module AVM from offsite and the ce
134. the furnace The low setpoint cannot be i set equal to or higher than the high setpoint Enter the desired Default 50 F temperature 45 to 89 F High setpoint This setting determines the temperature at which the energy saver Shortcut 071 module relay closes to activate the air conditioner The high setpoint i cannot be set equal to or lower than the low setpoint Enter the desired Default 90 F temperature 46 to 90 F Attach lights to sensors menu This menu lets you assign a light number to a sensor Each time the sensor is activated the attached light will turn on for 5 minutes When the 5 minute timer expires the light will turn off If the same light is scheduled it will only turn on during the schedule time 92 Concord 4 Installation Manual Chapter 3 Programming Light X to Sensor Y This menu attaches light x to sensor y Each time a selected sensor is tripped the selected light will turn on and a 5 minute timer will start The sensor must be learned into the current partition before it can be attached Shortcut 08n where n is light number minus 1 Default 0 To attach a light to a sensor 1 With the display showing LIGHT 1 TO SENSOR y current setting press A or B to select the light number 2 Enter the sensor number 01 to 96 The display flashes the entered setting Press and the display shows the new setting 3 Repeat the process until all desired lights are attached to sensors To detach a light f
135. the panel sends an error report to the central monitoring station This setting determines how the panel formats touchpad panic alarm reports to the central station When this feature is turned on touchpad panic alarms report using the following three digit codes e Auxiliary 597 Police 598 e Fire 599 When turned off touchpad panic alarms report using a three digit code from 500 to 515 with the last two digits identifying the touchpad device number When this setting is on the panel reports to the central station at a random time between 15 and 45 minutes after AC power to the panel is lost Making the report random helps prevent systems in an area affected by a power outage from trying to report at the same time If this feature and the auxiliary power failure feature are both on the panel also monitors for and reports an AC failure for the SuperBus 2000 2 amp power supply When this setting is on the panel reports a receiver failure under the following conditions e No wireless sensor signals have been received for two hours e The receiver is being jammed with a constant signal Concord 4 Installation Manual Flow battery report Shortcut 06013 Default Weekly RF low battery report Shortcut 06013 Default Weekly RF supervisory report Shortcut 06014 Default Weekly Swinger limit Shortcut 06015 Default 1 Auxiliary power failure Shortcut 06015 Default On Ground fault Shortcut 06017
136. the panel uses the SIA press 1 or CID press 2 reporting format for central station communication This setting determines whether the panel uses cellular communication for reporting if attempts using a landline are unsuccessful Off 2 and 3 Phones pager phone 1 to 5 settings Cellular backup This feature programs a phone number that communicates to a pager Shortcut 01030 01040 01050 01060 and 01070 Default None High level reports Shortcut 01031 01041 01051 01061 and 01071 Default On 52 Phone numbers can be 1 to 24 digits long and include pauses a sky link number and 7 digit PIN code Call waiting services should be disabled to prevent interrupting panel communication to the pagers To program a dialing prefix that disables call waiting see the call wait cancel setting under the Phone options global settings on page 54 To delete a pager phone number with the display showing PHONE NUMBER current number press D The display shows PHONE NUMBER _ This setting determines whether the following alarm conditions report to a pager e Fire police auxiliary and duress alarms No activity e Receiver failure or jam e Tamper conditions including zone tampers and system tamper 40 incorrect key presses or touchpad supervisory e Entering or exiting sensor test mode e Phone test Concord 4 Installation Manual Low level reports Shortcut 01032 01042 01052 0106
137. ther the panel includes off or excludes on the account number when reporting to a pager This setting determines the partition that reports to a pager All partitions may be set to report to a single pager 53 Chapter 3 Programming Phones downloader phone settings Phone number Shortcut 01090 Default None Use this setting to enter the phone number of an offsite computer that can be used to program the panel through the phone line Phone numbers can be 1 to 24 digits long including pauses or and characters Call waiting services should be disabled to prevent interrupting panel communication to the downloader To program a dialing prefix that disables call waiting see the call wait cancel setting under the Phone options global settings below To delete a downloader phone number with the display showing PHONE NUMBER current number press D to erase the number The display shows PHONE NUMBER Phone options menu A phone interface voice module must be installed for the system to use these settings except line fail delay Phone options global settings Phone test Shortcut 02000 Default On Automatic phone test Shortcut 02001 Default Off Automatic test reset Shortcut 02002 Default On 54 This setting determines if you can test the communication from the panel to the central station or a pager by entering 8 code 2 8 code 2 from a touch tone phone This setting determines if
138. this setting is turned off the panel sounds sirens and reports a tamper alarm only when nonfire wireless sensor tamper switches are activated and those sensors are active for the current arming level For nonfire sensors not active in the current arming level that have their tamper switch activated trouble beeps sound and the panel sends a sensor tamper report to the central station if the system tamper feature is on for that partition Tamper conditions for fire sensors group 26 always cause trouble beeps to sound and report the tamper condition to the central station regardless of this feature setting This setting determines whether the panel monitors for antenna tamper of onboard and all connected bus transceivers and receivers When turned on the panel sounds trouble beeps in all partitions and reports an antenna tamper condition Touchpads in all partitions show a receiver tamper trouble condition When turned off the panel ignores antenna tampers When this setting is on only arming level changes and time changes system time and daylight saving time are logged in the buffer memory of the panel When this setting is off all system events are logged in the buffer When this setting is on the panel reports to the central station when AC and backup battery power are restored after an extended power outage When this setting is on the panel reports to the central station whenever sensors or zones are bypassed When this
139. to 31 and year k 00 to 99 For example enter 090107 for September 1 2007 Default 01 01 00 Concord 4 Installation Manual 83 Chapter 3 Programming User codes menu The user codes menu lets you program change regular user access codes partition master codes and the system master code You can enter up to 230 separate user codes allowing up to 230 different users access to the security system You can also specify whether a specific user is able to perform specific actions like bypassing sensors or testing the system User nnn User codes provide basic arming and disarming functions The system y allows up to 230 user codes user numbers 000 to 229 User numbers Shortcut 030nnn0 Sn ae the e that show indicate no code is currently programmed for that where nnn is user number 000 to 229 peat nmpak To program regular user codes 1 With the display showing USER CODES press and the display shows REGULAR USER CODES Default None 2 Press and the display shows USER nnn first available user number 3 Press A or B to select the desired user number then press The display shows USER nnn nnnn 4 With the user number displayed enter a four digit user code The display flashes the entered code Press and the display shows USER nnn nnnn new code To delete regular user codes 1 With the display showing USER CODES press and the display shows REGULAR USER CODES 2 Press and the display sho
140. tor installed at the last device on the loop in series for NC loops in parallel for NO loops Check for zone wire fault short circuit on NC loops open circuit on NO loops Wireless sensor zone issues System doesn t respond in sensor test or when armed when sensor is tripped Verify that receiver antennas are routed through holes on top of enclosure and antenna shrouds are installed Check that the wireless sensor batteries are installed Check the sensor batteries for low voltage Replace batteries if necessary Use an RF Sniffer 60 401 to verify that sensor is transmitting Sensor is not learned into panel memory Enter installer dealer program mode LEARN SENSORS and learn sensor into memory Zone is learned into wrong partition Delete zone and learn into correct partition or change the partition in the EDIT SENSORS menu Sensor reports trouble condition 112 Sensor tamper switch is tripped sensor cover is off not latched securely or sensor is not mounted securely Secure sensor mounting and or cover then trip sensor to clear the condition Check the sensor battery for low voltage Replace batteries if necessary Concord 4 Installation Manual Chapter 4 Testing and troubleshooting Touchpad indicates sensor supervisory e Use an RF Sniffer 60 401 to verify that sensor is transmitting If sensor is not transmitting check battery for low or no voltage and replace e Change mounting position of
141. ts 01014 Off Backup 01015 Off Reporting format 01016 CID Cellular backup 01017 Off Pager 1 Phone number 01030 None High IM rpts 01031 On Low Ivi rpts 01032 Off Exception rpts 01033 Off Open close rpts 01034 Off Latchkey rpts 01035 On Streamlining 01036 On Ptn assignment 01037 1 Pager 3 Phone number 01050 None High Iv rpts 01051 On Low IM rpts 01052 On Exception rpts 01053 Off Open close rpts 01054 Off Latchkey rpts 01055 On Streamlining 01056 On Ptn assignment 01057 1 Concord 4 Installation Manual Phone options Timers Light control Touchpad options Pager 4 Phone number 01060 None High IM rpts 01061 On Low IM rpts 01062 On Exception rpts 01063 Off Open close rpts 01064 Off Latchkey rpts 01065 On Streamlining 01066 On Ptn assignment 01067 1 Downloader phone Phone number 01090 None Global Phone test 02000 On Auto phone test 02001 Off Auto test reset 02002 On Comm failure 02003 On DTMF dialing 02004 On Dial abort delay 02006 30 sec Cancel message 02007 On Pager delay 02008 15 sec Call wait cancel 02009 Off Dial tone detect 02010 On Global Supervisory time 0300 Random RF Tx timeout 0302 12 hrs Phone test freq 0303 7 days Next phone test 0304 7 days Output trip time 0305 4 seconds Activity timeout 0306 2
142. ts that can be set up to activate other signaling devices based on system events schedules or direct control 4Z input output combo SnapCard Provides three hardwired zone inputs one two wire smoke detector loop and two outputs that can be set up to activate other signaling devices based on system events schedules or direct control Provides eight additional hardwire zone inputs Provides four form C relay outputs that can be set up to activate other signaling devices based on system events Allows central station operators to listen in and talk to occupants on the premises to verify the emergency when an alarm report is received Provides a money saving and convenient way to monitor and control temperatures The ESM uses low and high temperature limits to save energy by overriding the existing HVAC thermostat Provides aconnection to a compatible home automation device Allows users tocontrol and monitor the status of their system from the alarm com internet website Provides an additional 12 VDC 2 amps for powering system devices and is supervised via the panel data bus Concord 4 Installation Manual Chapter 2 Installation Summary This chapter provides information on locating and installing the panel and system components Content Error Bookmark not defined Concord 4 Installation Manual Chapter 2 Installation Installation overview Before starting the installation plan your system layout an
143. ttery 5 To permanently mount the transformer unplug it and remove the existing screw securing the AC outlet cover WARNING Use extreme caution when securing the transformer to a metal outlet cover You could receive a serious shock if a metal outlet cover drops Concord 4 Installation Manual 31 Chapter 2 Installation down onto the prongs of the plug while you are securing the transformer to the outlet box 6 Hold the outlet cover in place and plug the transformer into the lower receptacle 7 Use the screw supplied with the transformer to secure the transformer to the outlet cover 32 Concord 4 Installation Manual Chapter 3 Programming Summary This chapter provides instructions on how to program the Concord 4 and includes descriptions of the programming settings Content Error Bookmark not defined Concord 4 Installation Manual 33 Chapter 3 Programming Overview For onsite system programming you must have an alphanumeric touchpad You must use an installer dealer code default 4321 to enter program mode You must disarm all partitions before you can place the system into program mode Note If the system is powered up after the programming touchpad is connected or ifa bus command scan is executed the programming touchpad will be learned into the system and must later be manually deleted To enter program mode 1 Make sure you disarm the system in all partitions 2 Press 8 4321 0 0
144. u through the tier 2 system programming menu items as they appear in sequence e Security menu on page 45 e Phones menu on page 50 e Phone options menu on page 54 e Timers menu on page 57 e Light control menu on page 59 e Touchpad options menu on page 60 e Reporting menu on page 61 e Siren options menu on page 66 e Sensors menu on page 67 e Audio verification menu on page 71 e Accessory modules menu on page 73 e Onboard options menu on page 78 e Macro keys on page 81 Each tier 2 menu represents a group of settings related to the menu name Some tier 2 menus break down into settings that affect the whole system global or a specific partition To advance to tier 2 menus from the tier 1 menu scroll until the display shows SYSTEM PROGRAMMING and then press The display shows SECURITY the first tier 2 menu You can then scroll through the tier 2 menus and submenus Shortcut numbers To go directly to some settings intier 2 you can enter the shortcut number for that setting Shortcut numbers in this section are provided after the setting name where applicable Shortcut numbers can be used from any setting location within tier 2 44 Concord 4 Installation Manual Chapter 3 Programming Security menu Security global settings Downloader code Shortcut 0000 Default 12345 Installer code Shortcut 0001 Default 4321 Dealer code Sh
145. und sensor or pressure mat 29 Auxiliary Freeze sensor Auxiliar Instant v v v 1 2 3 y 32 Output HOM PIR motion sensor Silent Instant 1 2 3 module sound sensor or pressure mat 33 Siren Wireless siren supervision Silent Instant v v 1 2 3 34 Gas Carbon monoxide CO Auxiliar Instant v v v 1 2 3 gas detectors y 35 Local Local alarm in levels 1 and Police Instant v v v 1 2 3 instant 2 Report to CS in level 3 Lev police el 3 day only zone 38 Auxiliary Water sensor Auxiliar Instant v v v 1 2 3 y Note Check marks v represent characteristics present in a group Sounds instant police siren if two or more sensors are tripped within 4 minutes Otherwise sensors are followers to delayed sensors lf Alarm Verification is on group 18 functions like group 17 132 Concord 4 Installation Manual Appendix B Reference tables Cross zoning Cross zoning two trip refers to two different group 18 sensors that must be tripped within two minutes of each other to report an alarm to the central station Figure 28 below shows the path of a person walking from the kitchen to the living room When the person is detected walking through the kitchen the motion sensor in the kitchen is tripped sounding a local alarm If motion is detected by the living room motion sensor within two minutes an alarm report will be sent to the central station Figure 28 Cross zone diagram Path of walking Note We do not recommen
146. uts and group number are Zone input 1 Group 10 entry exit Zone input 2 Group 17 instant interior follower Zone input 3 to Zone input 8 Group 13 instant perimeter lf the panel memory is cleared all onboard zone factory programming will be erased 67 Chapter 3 Programming Sensor text Shortcut 081 Default None Delete sensors Shortcut 082 Default None 68 Use the following guidelines to name zone and sensor locations e Use the item numbers that appear in Table 25 on page 134 for characters and words listed there e If a desired word does not appear in the table create it using the characters custom text When using words from the table spaces between them appear automatically When using characters from the table to create words you must reserve an item number for a space after the word e Each character or word uses one item number For example a word from the list counts as one item number e Only 16 item numbers are allowed for each zone or sensor name so plan before programming sensor text You may need to abbreviate words to avoid running out of item numbers To program sensor text 1 Press A or B until the display shows SENSOR TEXT 2 Press and the display shows TEXT FOR SN 01 3 Press A or B until the display shows the desired sensor number or enter the desired sensor number and press 4 Press and the display shows SN 1 ITEM 0 O Where ITEM 0 is the fi
147. uts are programmed Concord 4 Installation Manual Output text Shortcut 10120 to 10123 Default None Concord 4 Installation Manual Chapter 3 Programming Entering text for an output allows the user to control it directly or by schedule Use the following guidelines to name SnapCard outputs e Use the item numbers that appear in Table 25 on page 134 for characters and words listed there e If you want an output for user output control you must use the output text feature to name the output If no output text is programmed the user will not have access to the output When using words from Table 25 on page 134 spaces between them appear automatically When using characters from the table to create words you must reserve an item number for a space after the word e Each character or word uses one item number For example a word from the list counts as one item number e Only 16 item numbers are allowed for each output name so plan before programming output text You may need to abbreviate words to avoid running out of item numbers To program output text 1 With the display showing SNAPCARDS press then A or B until the display shows OUTPUT TEXT 2 Press and the display shows OUTPUT 1 3 Press A or B until the desired output number is displayed 4 Press and the display shows OUTPUT N ITEM O O where ITEM 0 is the first character word location and 0 is the character word number 5 Enter the numbe
148. vices e Low battery wireless devices e Phone test e Other nonalarm related conditions When this setting is on the panel reports to the central station if the system is not armed or disarmed at the specified schedule times This setting determines whether opening and closing reports are sent to the central station When turned on the panel sends a closing report when the system is armed and an opening report when the system is disarmed To use this feature the opening reports and closing reports settings under the Reporting menu on page 61 must be turned on for that partition 51 Chapter 3 Programming Backup Shortcut 01005 01015 and 01025 Default On 1 Off 2 and 3 SIA CID reporting Shortcut 01006 01016 and 01026 Default CID Cellular backup Shortcut 01007 01017 and 01027 Default On 1 This setting determines whether the panel uses another programmed central station phone number for reporting if attempts with the first number are unsuccessful When backup is off the panel makes up to eight attempts to deliver a report with the programmed phone number When backup is set to on the panel makes up to 16 attempts to deliver the report alternating between the programmed phone number and the backup phone number Central station phone 1 is backed up by central station phone 2 Central station phones 2 and 3 are backed up by central station phone 1 This setting determines whether
149. where nnn user number 000 to 229 Default Ptn 1 Partition master Shortcut 0310 to 0315 Default None 86 This setting determines whether the user code causes a latchkey report to be sent to a pager when the code is used to change arming levels To assign the latchkey report attribute to user codes 1 With the display showing USER CODES press and the display shows REGULAR USER CODES 2 Press and the display shows USER nn first available user number 3 Press A or B to select the user number then press The display shows USER nnn nnnn 4 Press A or B until the display shows LATCHKEY OFF ON current setting 5 Press 1 off or 2 on The display flashes the entered setting Press and the display shows the new setting This setting determines which partitions a user code can access A code can be assigned to all partitions if desired making it usable at any touchpad in any partition and able to jump to any selected partition To assign partitions to a user code 1 With the display showing USER CODES press and the display shows REGULAR USER CODES 2 Press and the display shows USER nn first available user number 3 Press A or B to select the user number then press The display shows USER nnn nnnn 4 Press Aor B until the display shows PARTITION ASSIGN current setting 5 Enter the desired partitions 1 to6 The display flashes the entered numbers Press and the numbers
150. ws USER nnn nnnn first available user number 3 Press A or B to select the user number user code you want to delete if itis not already displayed then press The display shows USER nnn nnnn 4 Enter the system or partition master code The display flashes the entered code Press and the display shows USER nnn no code 84 Concord 4 Installation Manual Direct bypassing Shortcut O3Onnni1 where nnn is user number 00 to 229 Default Off Remote access Shortcut O30nnn2 where nnn is user number 000 to 229 Default Off System tests Shortcut O3Onnn3 where nnn is user number 000 to 229 Default Off Concord 4 Installation Manual Chapter 3 Programming This setting determines whether a specific user code provides access to the bypass sensors feature Set this feature to on for all users who need to be able to bypass sensors To turn the direct bypassing setting off or on 1 With the display showing USER CODES press and the display shows REGULAR USER CODES 2 Press and the display shows USER nnn first available user number 3 Press A or B to select the desired user number then press The display shows USER nnn nnnn 4 Press Aor Buntil the display shows DIRECT BYPASSING OFF ON current setting 5 Press 1 off or 2 on The display flashes the entered setting Press and the display shows the new setting This setting determines whether the user can access t
151. ystem commands with the ATP2100 and ATP2600 touchpads Macro keys partition 1 to 6 settings Macro keys Default Chime 71 macro 1 Stay 2 macro 2 Quick Exit D macro 3 Away 3 macro key 4 Concord 4 Installation Manual This menu lets you program the Chime Stay Exit and Away macro keys on ATP2100 and ATP2600 touchpads Macro keys let you perform a system command with one button eliminating manual entry of the command For example the Stay key can be programmed so that it automatically arms the system to Level 2 with no delay just by pressing it once e Each partition can accept up to four macros e All touchpads in a partition use the same set of macros e Macro keys can execute a system command up to 14 key presses in length Use keys 0 to 9 and A to F to program macros e Panic keys long key presses press and hold and macro keys themselves cannot be used in a macro e When programming a macro to enter user programming you must enter two delays F key after the access code and before any shortcut number For example the macro key sequence for entering the set time menu would be 9CODEFF020 When using an ATP2100 or ATP2600 to jump to another partition pressing the macro buttons on the jumped touchpad will execute macro commands based on the macros programmed in the jumped partition Note We recommend that you do not program macros that disarm the system To program change a macro key 1
152. zones sensors and touchpad panics Note If you hear a long low pitched beep proceed to If a wireless sensor does not test below 6 The system stays in sensor test mode for 15 minutes When less than 5 minutes remain touchpads and interior sirens beep and the panel announces the remaining time over the speakers once every minute After 15 minutes the panel disarms to off automatically If you need more time to complete the sensor test press 8 installercode 3 while the system is still in sensor test mode This restarts the 15 minutes of test time 7 When all sensors zones and touchpad panics have been tested press 1 installer code to exit sensor test mode If a wireless sensor does not test f touchpads display SENSOR FAILURE and sirens sound a long low pitched beep when a zone or sensor is tripped this indicates that the wireless sensor signal strength is below acceptable limits affecting the sensor signal strength When possible locate wireless sensors within 100 ft of the panel While a transmitter may have a range of 1 000 ft 3000 m or more out in the open the environment atthe installation site can have a significant effect on transmitter range See Troubleshooting to resolve the problem For wireless sensors that don t respond use an RF Sniffer 60 401 test tool to verify that the sensor is transmitting Constant beeps from the RF Sniffer indicate a runaway faulty sensor Remove the sensor batteries and rep

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