S811+ soft starter frequently asked questions
Contents
1. N3S evel edge sense inline wiring config only S811 Standard 811 N3S evel edge sense inline and inside the delta wiring config S811 Premium 811 P3S level edge sense inline and inside the delta wiring config pump control extended ramp S811 690V Rated 811 T18V3S thru 811 V85V3S no U Frames Level edge sense inline and inside the delta wiring config pump control extended ramp Q Who should contact for technical assistance A For open units contact the Technical Resource Center 800 809 2772 For Enclosed units contact the Technical Resource Center 800 809 2772 For MCC s contact Fayetteville MCC Marketing Q Is the S811 available in enclosed control and or a motor control center A Yes Similar to the S811 that it is replacing the S811 may be ordered in either form Q Who should contact for pricing A For open units contact the regional Pricing Manager in Avery Creek For Enclosed units contact Fayetteville Enclosed Control Marketing For MCC s contact Fayetteville MCC Marketing Q Who should contact for warranty assistance A For open units contact the Milwaukee PIC Product Integrity Center 800 345 0434 For Enclosed units and MCC s contact Fayetteville PIC Product Integrity Center Q Where can find technical data on the S811 A Technical data is included in the User Manual MNO3900001E and the catalog supp2. e Ramp second ramp profile Jog e Local e Reset e E Stop e Alarm No Trip enable e External Trip e External Warning e Disable overload on start e Analog Input Q What are the relay configuration options A Fault Fault NOT Bypassed Bypassed NOT e Motor Energized Motor Energized NOT e Warning Warning NOT e Custom Fault Warning Custom Fault Warning NOT FOR INTERNAL USE ONLY Q What is the control voltage A The control voltage is 24 Vdc and power supply requirements are the same as the S811 24 Vdc at 240 watts Q Can the control voltage for the S811 be changed to 120 Vac A The S811 will only recognize 24 Vdc signals at the control terminal block If the 8811 is to be fitted into a 120 Vac control system interposing relay s will be needed 120 Vac relay would control the 24 Vdc signal to the RVSS Q Are the faults codes the same as the S811 A Most of the fault codes are the same as the S811 New features have been added to the S 811 so additional fault codes have been added to the fault code structure Q What are the fault codes for the S811 A A complete list of the fault codes and fault parameter options are available in the 811 User manual Q have heard that the S811 can provide warnings instead of trips How does this work A The S811 has the ability for the end user to select either Fault Trip Fault Warning or Disable options for
3. S811 soft starter S811 soft starter frequently asked questions Q What are the major features of the S811 A The S811 has many user friendly operations and protections parameters that may be configured by the end user for top performance including Operations e Voltage ramp or current limit start Kick start Soft stop or pump stop Level or edge sense Internal bypass contactors Voltage and current monitoring capability Protections e Electronic overload e Jam and stall protection e Voltage phase loss phase imbalance phase reversal e High and low voltage and current protection e Pole over temperature protection e SCR shorted and open detection Q Does the S811 have network communication capability A Yes The 8811 has Modbus and DeviceNet selectable as native protocols Additional protocols such as Ethernet and PROFIBUS may be used with dedicated comms adapters for the S811 Q How long does it take to program the unit A The Digital Interface Module DIM is a user interface that is organized to quickly enter appropriate settings In many cases only the motor FLA and mains system voltage need adjustment as the default settings may be used for initial startup Q will be installing several S811 s in the same application s Do have to program each one separately A No The DIM on the S811 can transfer all the parameters from one S811 to anoth
4. cations that the 8811 may be used in A The S811 is a full featured RVSS that is targeted for many diverse markets including e Pumps e Fans e Conveyors e Crushers e Cetrifuges Q What are the differences between an S811 and an S811 A Physical differences include an improved printed circuit board the change to the communications port from a connector to a screw terminal set and different front plastic housing The 8811 includes a DIM with slightly different firmware The DIMs from the 811 may be exchanged with an S811 but some functionality will be lost The S811 retains the removable locking control terminal block Firmware changes include enhancements to the existing protective features additional protective features a fault queue programmable control terminal inputs and auxiliary contacts The S811 also has built in Modbus and OC Port communication capabilities FOR INTERNAL USE ONLY Q What is the difference between an S811 standard and an S811 premium A The standard unit includes all the functions required for normal applications and includes inline and inside the delta mains wiring configurations The S811 includes all the standard features plus extended ramp and pump control options for full function performance Q What are the catalog numbers A The catalog identification scheme has changed slightly from that of the S811 as follows S801 Standard 801
5. er or be used as a master to load initial parameter settings into S811 s E TN Powering Business Worldwide Q What are the similarities between the S811 and S811 A The S811 is an upgraded version of the S811 Both devices have the identical power structure and base assembly The printed circuit board and firmware used on the S811 is new They have the same S811 default start and stop methods options and ratings and they use the same accessories The default control terminal wiring is identical making the 811 a direct replacement unit for the 811 The S811 has retained all the features as the S811 and offers an expanded feature set Added new features include Monitoring features e Average line power e Power factor e Auto reset count Protection features e External E stop e External trip e Fault warning functionality e External warning Custom fault warning auxiliary relays Auto reset delay timer e Auto reset counter Auto reset limit e Power up reset e Motor power Analog input Start delay e Power on start delay Operational features and benefits e Motor wiring configuration user selectable between inline and inside the delta e Modbus native communications protocol e Programmable control terminal block functionality e 2nd start ramp profile capability e Alarm No Trip functionality e Digital Interface Module DIM cloning Q What are the major appli
6. important Protection parameters Selecting a Fault Trip default option will cause the unit to trip if the affected parameter is outside the operating parameters If the Fault Warning option is selected the unit will display the fault but the application motor will continue to run Selecting the Disable option not recommended causes the unit to ignore the Fault condition Q What are the DIM Menus A e Monitoring e Soft Start Config e Protections Advanced I O Setup e Network Setup LCD DIM Setup Q What literature is available for the S811 A Tab 39 Catalog Volume 6 Pub Number CA01810007E S811 User Manual Pub Number MNO3900001E EATON CORPORATION S811 soft starter E T N Powering Business Worldwide Eaton Corporation Electrical Sector 1111 Superior Avenue Cleveland OH 44114 USA Eaton com 2012 Eaton Corporation All Rights Reserved Printed in USA Publication No SA03902032E Z12525 July 2012 Eaton is a registered trademark of Eaton Corporation All other trademarks are property of their respective owners For more information please contact your local Eaton sales representative or visit www eaton com
7. lement for this product Q How does the 811 stack up against the competition A A competitive analysis document is available from the Product Manager Q Can an S811 be upgraded to an S811 A Although this is technically possible no upgrade kits or programs are currently available Future upgrade kits or programs may be implemented based on technical feasibility and customer demand Please advise Product Manager of customer interest Q have an S801 in an application Can upgrade to or replace with the S811 A Yes the mounting dimensions are identical to the S801 or S811 The unit height is slightly higher but will normally fit into an existing enclosure or MCC Additionally lug design from the T U and V Frames have been retained from the S801 and S811 and maybe used with the S811 2 EATON CORPORATION S811 soft starter Q Where is the Comms Port channel A The figure below illustrates the Communication Port and DIP switches i lt Dip Switches 9 Factory Use Only Control Terminal Block Q Does the S811 have inside the delta control A The S811 now offers user selectability between the inline wiring config default and inside the delta wiring config for all frames sizes up to 600V Selected frame sizes are available for 690V operation This feature is accessed in the Soft Start Config Menu Q How does the 811 co
8. mmunicate on common industrial networks A The S811 has resident Modbus and QC Port communications Communications on common industrial networks are facilitated by one of the Eaton Network Adapters Ethernet IP Modbus TCP are available now Additional networks including DeviceNet and PROFIBUS are planned Q What are the ratings of the S811 A The ratings are the same as the S811 e 11 1000A e Up to 690V e 10 1000 hp e 10 600 kW Q Will the S811 be discontinued A Yes Q How do the S801 and 8114 list prices compare A S801 S811 prices are within 5 of the existing 801 S811 prices Q Can a DIM from an S811 be used on an S811 A Yes but with slightly impaired functionality Functions in the LCD DIM menu such as uploading downloading settings run delay and local jog enable will not be available Q Can the S811 run without the DIM A Yes Q Can a CIM be used on an 8811 A Yes Q Can an S811 on a OCPort network be replaced with an 8811 A Yes An optional adapter is available to allow the connector from the QCPort network to simply plug into the adapter without the need for re terminating any connections Q What renewal parts are available for the S811 A Renewal parts include the DIM DIM cable and locking control terminal block FOR INTERNAL USE ONLY Q What are the terminal control block input function options A e Run command
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