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1. Note To connect the printer to the parallel port of the computer requires a certified parallel cable You will need to buy the IEEE1284 compliant cable If you are using a USB interface Go to page 2 17 Installing USB Driver If you are using a network interface Go to page F 5 Network Interface Card Note Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89 336 EEC FAJ Serine Ur Your Printer 1 Plug the power cord into the power receptacle on the back of the printer 2 Plug the other end into a properly grounded AC outlet 3 Turn on the power PAY TT To AC outlet amp Y G og Print a Demo Page As the printer powers up all the printer control panel lights turn on briefly When only the light remains on press and hold the button Hold the button down until all the lights blink for about 2 seconds and then release The demo page will print The demo page provides a sample of the print quality to help you verify that the printer is printing correctly Xerox Phaser 3310 Laser Printer Excellent Performance High quality Robust Network connectivity s Sene Ur Your Printer FAJ D Install the Printer Software SETTING UP YOUR PRINTER Included with your printer is a CD ROM containing the printer drivers
2. Paper Specifications Envelopes Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components e Weight The weight of the envelope paper should not exceed 90 g m 24 Ib or jamming may occur e Construction Prior to printing envelopes should lie flat with less than 6 mm 0 25 in curl and should not contain air e Condition Envelopes should not be wrinkled nicked or otherwise damaged e Temperature You should use envelopes that are compatible with the heat and pressure of the printer e Size You should only use envelopes within the following size ranges Minimum Maximum Multi Purpose 90 X 148 mm 216 X 356 mm Tray 3 5 X 5 83 in 8 5 X 14 in 148 X 210 mm 216 X 356 mm Optional Tray 2 5 83 X 8 3 in 8 5 X 14 in Notes e Use only the Multi Purpose Tray to print envelopes e You may experience some paper jams when using any media with a length less than 148 mm 5 83 in This may be caused by paper that has been affected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly Please refer to Printer and Paper Storage Environment on page A 6 SPECIFICATIONS Paper Specifications Envelopes w
3. To prevent serious jams always use the Multi Purpose Tray to print labels and always use the rear output tray e Never print on the same sheet of labels more than once and never print on a partial sheet of labels When selecting labels consider the quality of each component e Adhesives The adhesive material should be stable at 200 C 392 F the printer s fusing temperature e Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams e Curl Prior to printing labels must lie flat with no more than 13 mm 5 in of curl in any direction e Condition Do not use labels with wrinkles bubbles or other D indications of separation See Printing on Labels on page 4 14 Transparencies Transparencies used in the printer must be able to withstand 200 C 392 F the printer s fusing temperature CAUTION To avoid damaging the printer use only transparencies recommended for use in laser printers See Printing on Transparencies on page 4 15 E7 Eim SPECIFICATIONS MAY A Using Your Printer with a Macintosh Your printer supports Macintosh systems with a built in USB interface or 10 100 Base TX network interface card option When you print a file from Macintosh you can use the PCL driver to support your printer s major printing features You can also use PostScript driver by installing the PP
4. then click OK Search Note If the New Hardware Help Found box appears during the installation procedure click the x in the upper right corner of the box or click SVE Blatt Cancel Welcome to the Found New Hardware Wizard This wizard helps you install a device driver for a hard devi adware device 5 2 When the opening screen appears select the appropriate language XEROX PHASER 3310 E English Francais E Espa ol E Pyccknn E Portugu s SETTING UP YOUR PRINTER Installing USB Driver SETTING Up Your PRINTER 3 Click Install Printer Driver 1 Xerox Phaser 3310 XEROX PHASER 3310 E Install Printer Driver E install RCP E Acrobat Reader E User Guide 4 Follow the instructions on the screen to complete the installation For more details see page 2 12 Installing USB Driver 3 Check your PC 1 From the Start menu select Settings then Printers printer port Windows 2000 From the Start menu select Printers and Faxes Windows XP 2 Select the Xerox Phaser 3310 printer icon in the Printers folder 3 Select Properties from the File menu 4 Click the Port tab Check the port and the printer Click OK e Xerox Phaser 3310 is connected to the USB Port e The printer prints using the USB cable eae E ais connecting with USB cable the printer driver icon is faded seras Phaser 3310 General Sharing Forts Advanced Color Manage
5. Inside the Printer Note Paper jams in this area may result in loose toner on the page If you get any toner on your clothes wash them in cold water because hot water will set the toner into the fabric 1 Open the top cover and remove the toner cartridge CAUTION To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Place a piece of paper over the top of the toner cartridge to shield it while it is out of the printer 2 Carefully lift up the guide feed Guide feed 3 Gently pull the paper toward you to remove it from the printer PROBLEM SOLVING Clearing Paper Jams 4 Flip down the guide feed and reinstall the toner cartridge Note If the toner cartridge is difficult to reinstall make sure the guide feed has been flipped back down into position 5 Close the top cover Printing can be resumed Note If you have the optional Tray 2 installed and cannot find the jammed paper in the output or input area or inside the printer the paper jam may have occurred in the optional Tray 2 See the next page to clear the jammed paper in the optional tray PROBLEM SOLVING Clearing Paper Jams In the Optional Tray 2 Pull the option Tray 2 out of the printer 2 If you see the jammed paper remove the paper from the tray 3 If you cannot find the jammed paper in the Tray 2 pul
6. Se uine any si 0 00 in T On First Page only Eont o D00 in Center A a Dag s o THE DOCUMENT COMPANY XERGE Default Cancel Apply Help 3 Click OK then start printing PRINTING TASKS Printing Watermarks To create or edit a watermark PRINTING TASKS 1 When you change the print settings from your software application access the printer properties See page 5 2 for more information on accessing the printer properties Click the Watermark tab and enter the desired text message in the Text field This will be displayed in the preview window The preview window is provided so that you can see how the watermark will appear on the printed page Select the desired watermark options You can select the font type and size color and angle There are three checkboxes at the bottom of the dialog box e Transparent Text Allows the document to show through the watermark e As Outline only Prints the text outline of the watermark This setting globally effects all watermarks in the list e On First Page only Prints the watermark only on the first page g Xerox Phaser 3310 Properties x Paper Graphic Output Overlays WaterMarks About Message CONFIDENTIAL Delete Use these scroll bars to adjust the position o D00 in Center Angle M Transparent Text amp 2 muine only T On First Page only Default Can
7. and slide it forward until it lightly touches the print media Notes e Do not push the width guide far enough to cause the media to warp If you do not adjust the width guide it may cause a paper jam en Cotes Ec PRINTER OPTIONS Paper Tray 2 Memo E PRINTER OPTIONS g F lt A Using Your Printer in Linux You can use Xerox Phaser 3310 printer in Linux environment This appendix provides information on the following topic Linux Driver Installation Linux Driver Installation This Linux driver is designed for the Xerox Phaser 3310 printer and supports Linux Red Hat 6 0 or higher and Intel Linux If your Linux version is not included this driver might not work properly e Install Setup Script file configuration a cdrom linux install sh b cdrom linux ssprt db c cdrom linux readme txt Installation To install the driver open the x terminal screen and take the following steps 1 Mount the Note To mount the CD ROM drive you must be a super user or must be authorized to mount the CD ROM by the super user If CD ROM drive you fail to mount the CD ROM drive ask the system administrator To mount the CD ROM drive 1 Insert the Xerox Phaser 3310 CD ROM into the CD ROM drive 2 Mount the CD ROM drive under a directory like mnt in order to access the files on the CD ROM gt mount t iso9660 dev cdrom mnt cdrom 2 Install setup script For details o
8. copier grade paper e Do not use paper that has been already printed on or that has been fed through a photocopier e Do not use paper with irregularities such as tabs or Staples e Do not attempt to load any tray during printing and never overfill the tray This could cause a paper jam e Avoid paper with embossed lettering perforations or texture that is too smooth or too rough e Colored paper should be of the same high quality as white photocopy paper The pigments must withstand the printer s fusing temperature of 400 F 205 C for 0 1 second without deterioration Do not use paper with a colored coating that was added after the paper was produced e Preprinted forms must be printed with nonflammable heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the printer s approximately 400 F 205 C fusing temperature for 0 1 second e Store paper in its ream wrapper until it is ready to use Place cartons on pallets or shelves not on the floor e Do not place heavy objects on top of the paper whether it is packaged or unpackaged e Keep paper away from moisture direct sunlight or other conditions that can cause it to wrinkle or curl Print Menia EEE Selecting the Output Tray The printer has two output locations the rear output tray and the top output tray To use the top output tray be sure the rear output tray is closed To use the rear output tray open i
9. power source by plugging into another outlet e If other lights are on go to Troubleshooting Error Messages on page 7 22 e If a demo page does not print check the paper supply in the paper tray e If the paper jams in the printer go to Clearing Paper Jams on page 7 7 e If the indicator light is illuminated on the control panel go to Troubleshooting Error Messages on page 7 22 If there is a print quality problem go to Solving Print Quality Problems on page 7 16 e If the page does not print check the cable connection between the printer and computer e Check the print queue or print spooler print monitor in Mac to see if the printer has been paused e Check the software application to make sure you are using the proper printer driver and communication port If the page is interrupted during printing go to Solving General Printing Problems on page 7 2 e Solving General Printing Problems on page 7 2 e Troubleshooting Error Messages on page 7 22 e Common Windows Problems on page 7 25 e Common Macintosh Problems on page 7 26 e Troubleshooting PS Errors on page 7 28 PROBLEM SOLVING Solving General Printing Problems If you have any problems with the operation of your Phaser 3310 printer refer to the table for suggested solutions Problem The printer does not print PROBLEM SOLVING Possible Cause The printer is not receivin
10. then click Properties erns Phaser 3310 Status Default printer Ready Type Hes Phaser 3310 Where LFT1 Comment serg Phaser 3310 Make sure your printer is selected Print range Copies Humber of copies i All C Pages how to PY bl eee Cancel Selection PRINTING TASKS Printing a Document 3 To take full advantage of the printer features provided by your Phaser 3310 printer click Properties in the application s Print dialog box and go to step 4 If you see Setup Printer or Options click that button instead Then click Properties in the next screen 4 Now you see the Xerox Phaser 3310 printer s Properties dialog box The Properties dialog box allows you to access all the information you will need when using your printer If necessary click the Paper tab to display the settings shown below The Paper tab contains the options for setting the basic paper handling Xerox Phaser 3310 Properties x Paper Graphic Output Overlays w aterh arks About Paper Option Copies 1 399 j Paper Orientation T Tray 2 Installed Portrait Landscape Different Source for First Page Paper Source Auto Select T Paper Size Letter 8 5811 in Faper Ippe fuse Printer Default THE DOCUMENT COMPANY XERGE Default Cancel Aol Help PRINTING TASKS Printing a Document Paper Source Make sure the Paper Source is set
11. Document This printer feature allows you to scale your print job ona page 1 When you change the print settings from your software application access the printer properties See page 5 2 to access the printer properties 2 Click the Output tab and select Scale Printing in the J Type drop down list 3 Enter the desired scaling rate in the Scales input field You can also click the A or W buttons ig Xerox Phaser 3310 Properties Race piap Pace Winn lina I Print iretiuction alate 4 Click OK then start printing PRINTING TASKS Fitting Your Document To a Selected Paper Size This printer feature allows you to scale your print job to any selected paper size regardless of the digital document size This can be useful when you want to check fine details on a small document 1 When you change the print settings from your software application access the printer properties See page 5 2 to access the printer properties 2 Click the Output tab and select Fit to Page in the Type drop down list 3 You ll see the Application paper size and then you will be prompted to select the Fit to paper Size Select the correct size from the drop down list Paes Ue pay Mo Pace Mawr Irap J Print stuction SEEL 4 Click OK then start printing PRINTING TASKS Printing Booklets The Booklet printing feature allows you to print your document as a 2 sided duplex job and to a
12. Xerox Phaser 3310 Remote Control Panel on your computer lt Back Uninstall Remote Control Panel The Uninstall icon in the Phaser 3310 program group allows you to select and remove any or all of the Windows Phaser 3310 printing system components 1 From the Start menu select Programs 2 Select Xerox Phaser 3310 and then Uninstall Remote Control Panel 3 Click OK 4 The Xerox Phaser 3310 Remote Control Panel and all of its components are removed from your computer 5 Click Finish PRINTING FROM DOS APPLICATIONS Selecting Print Settings When you are running DOS you can use this Remote Control Panel to select print settings that may not be available on some DOS programs Typically duplicate print settings that are selected from a DOS software program override the ones that are selected in the Phaser 3310 Remote Control Panel Starting Remote Control Panel 1 From the Start menu select Programs 2 Select Xerox Phaser 3310 and then Remote Control Panel 3 The Dialog box allows you to access all the information you need when using your printer If necessary click other tabs on the top of the dialog box to access other features Remote Control Panel o File Help PRINTING CONFIG JOB TEST PCL Ps3 ABOUT Paper Size Orientation Portrait Landscape Short edge Long edge Margins ager Teak Auto i Top Margin o o Left Margin o o Copies fi Auto CA
13. and remove the debris Solving General Printing Problems Problem The printer prints but the text is wrong garbled or incomplete Pages print but are totally blank Possible Cause The printer cable is loose or defective The wrong printer driver was selected The software application is malfunctioning The operating system is malfunctioning The toner cartridge is defective or out of toner The sealing tape may still be in the toner cartridge The file may have blank pages Some parts such as the controller or the board may be defective Solution Disconnect the printer cable and reconnect it Try a print job that you know works If possible attach the cable and printer to another computer and try a print job that you know works Finally try a new printer cable Check the application s printer selection menu to make sure that your printer is selected Try printing a job from another application If printing from Windows any version exit to a Dos prompt and verify functionality with the following command At a C prompt type Dir LPT1 then press Enter This assumes you are connected to LPT1 Exit Windows and reboot the computer Turn the printer off and then back on again Replace the toner cartridge Remove the toner cartridge and pull out the sealing tape Reinstall the toner cartridge and check by printing a demo page Check the file to ma
14. document between AUTO and PCL The factory default is AUTO e Power Save determines the length of time the printer waits after a job is printed before it goes to a reduced power state If the printer is used frequently select OFF which keeps the printer ready to print with the minimum warm up time This uses more electricity to keep the printer warm and ready to print Auto Continue determines what action the printer should take when a manual feed print job is sent to the printer and there is no paper in the Multi Purpose Tray If it is checked the printer will pick up the paper from the standard Tray 1 or optional Tray 2 after fifteen seconds Otherwise the printer will wait for you to load paper in the Multi Purpose Tray e Jam Recovery determines what action the printer should take when a paper jam occurs If it is unchecked the printer does not reprint a page that has jammed If it is checked the printer keeps the image in memory for a printed page until the printer signals that the page has successfully printed The printer reprints all jammed pages Econo Mode determines the toner quantity the printer should use when printing If it is checked the printer conserves toner when printing The default value is unchecked which provides 100 usage PRINTING FROM DOS APPLICATIONS Selecting Print Settings J O B Remote Control Panel oj x File Help PRINTING CONFIG JOB TEsT PcL PS3 ABOUT Paper Type Pr
15. e Network Optional Ethernet 10 100M Base T Novell TCP IP and AppleTalk LPD SPECIFICATIONS Paper Specifications Overview SPECIFICATIONS This printer accepts a variety of media such as cut sheet paper including up to 100 recycled fiber content paper envelopes labels transparencies and custom size paper Properties such as weight composition grain and moisture content are important factors affecting printer performance and output quality Paper that does not meet the guidelines outlined in this manual can cause the following problems e Poor print quality e Increased paper jams e Premature wear on the printer requiring repairs Notes Some paper may meet all of the guidelines in this manual and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Xerox has no control e Before purchasing large quantities of paper make sure that the paper meets the requirements specified in this user guide Always test paper before buying large quantities CAUTION Using paper that does not meet that stated specifications may cause problems for the printer requiring repairs Repairs made necessary by the use of paper not specified in this manual are not covered by the Xerox warranty or service agreements Paper Specifications Supported Sizes of Paper Tray 1 or Optional Tray 2 Dimensions Ca
16. for some of the most popular Windows software applications To operate your printer you must install a printer driver which translates data from your application into data that the printer understands The CD ROM shipped with your printer contains the following e Printer driver for Windows Use this driver to take full advantage of your printer s features PostScript Printer Description PPD file for Windows and Macintosh to allow installation of the PostScript driver lf you are printing from a computer with a parallel cable Go to page 2 12 for information on installing the printing software on a computer that is attached directly to the printer with a parallel cable lf you are printing with a USB Go to page 2 17 Installing USB Driver for information on installing the print software on a USB enabled computer If you are printing from a Macintosh Go to Appendix B Using Your Printer with Macintosh for information on installing the PostScript option for Macintosh If you are printing from DOS Go to Appendix C Printing from DOS Applications for information on installing the DOS print software and printing from DOS application Install the Printer Software lf you are printing with PostScript driver 2 Go to Appendix D Using Windows PostScript Driver for information on installing the PPD file lf you are using Linux Go to Appendix G Using Your Printer in Linux for informa
17. on installing network card After the network card is installed you must set up your printer as a network printer using the documentation and Xerox SyncThru software provided with the network card PS USING THE PRINTER ON A NETWORK Ma PA NS i Printer Options Your printer is a full featured laser printer that has been optimized to meet most of your printing needs Recognizing that each user may have different requirements however Xerox makes several options available to enhance the printer s capabilities This appendix provides information on the following topics Precautions Memory and PostScript SIMMs Network Interface Card Paper Tray 2 Precautions DISCONNECT THE POWER CORD Never remove the printer control board while the printer is plugged in To avoid the possibility of electrical shock always disconnect the power cord when installing or removing ANY internal or external printer option DISCHARGE STATIC ELECTRICITY The control board and internal printer options Memory SIMM PS SIMM Network interface are sensitive to static electricity Before installing or removing an internal option discharge static electricity from your body by touching something metal such as the metal back plate on any device plugged into a grounded power source If you walk round before finishing the installation discharge any static electricity once again PRINTER OPTIONS Memory and PostSc
18. printed e Place transparencies on a flat surface after removing them from the printer Paper Source Multi Purpose Tray od Paper Size Letter 8 5811 in Paper Type Transparency id PRINT MEDIA Printing on Preprinted Paper Preprinted paper is paper that has some type of printing placed on it before it is sent through the printer paper that has a preprinted logo at the top of the page for example Guidelines e Letterheads must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature of 400 F 205 C for 0 1 second e Ink on letterheads must be non flammable and should not adversely affect any printer rollers e Forms and letterheads should be sealed in a moisture proof wrapping to prevent changes during storage e Before you load preprinted paper as forms and letterheads verify that the ink on the paper is dry During the fusing process wet ink can come off preprinted paper 1 Load letterheads into the tray you want to use as shown in the figures Adjust the guide to fit the width of the paper stack Load with the design face down bottom edge toward the printer 2 When you print a document on the paper configure the paper source type and size in the software application For details see page 5 3 Paper Source Tray Paper Size Letter 8 5811 in l Load with the des
19. printer automatically prints only the odd numbered pages Remove the printed pages and reload them into the Multi Purpose Tray with the printed side face down Note Manual duplexing can cause the printer to become dirty more quickly and can therefore reduce print quality See Cleaning the Printer on page 6 4 if the printer becomes dirty Printing on Both Sides of the Paper Manual Duplexing 6 After the first side has been printed remove the remaining paper from the Multi Purpose Tray and set it aside until after you finish your manual duplexing job 7 Gather up the printed pages flip the stack and then straighten the stack before placing it back in the Multi Purpose Tray Note If you have selected the Face Up Tray option in Step 3 the last page is placed on the top of the stack Do not rearrange the pages before reloading them to print the second side Your printer knows the stacked page order and will print the corresponding second side for each page The following illustrations show you how to put the printed pages back into the printer ee left edge toward iii i iiL right edge toward the printer the printer Flip on Long Edge in the Flip on Short Edge in the Landscape orientation Landscape orientation lt 4 i top edge toward R bottom edge ee oe the printer ee toward the printer Flip on Lon
20. setting is selected Use this option to lighten or darken the image appearance in your print jobs e Normal This setting is for normal documents e Light This setting is for bolder line widths or darker gray scale images e Dark This setting is for finer line width higher definition in graphics and lighter gray scale images When the Dark Text is checked all text in your document is allowed to print darker than normal document When the All Text To Black is checked all text in your document is allowed to print solid black regardless of the color it appears on the screen When it is not checked colored text is allowed to print in Shades of gray PRINTING TASKS Setting Graphic Properties Reprint Reprint Reprint When dam Reprint When Jam Reprint When dam OFF Power Save Power Save Mode 15 minutes F minutes Power Save 404 10 minutes Power Save 30 minutes 45 minutes 60 minutes Advanced Power Save Options X Enable Power Save C Disable Power Save i Cancel PRINTING TASKS You can set the printer not to print the last page of the last job With this option ON the printer keeps the image for a printed page until the printer signals that the page has successfully exited the printer If a paper jam occurs the printer will automatically reprint all jammed pages after the jam is cleared To conserve power when the printer is idle set the printer
21. the button cancels the current job One or two pages may print as the printer clears the print job The printer will return to the ready mode after the job has been canceled Data memory waiting to be printed Pressing the button cancels the current job and the printer returns to the ready mode Paper out a ly The printer is out of paper The L light blinks until paper is added a ra Load paper into the printer There is no need to press a any button to reset a Manual feed mode e lw The printer is set to Manual Feed mode You have to feed paper manually through the Multi Purpose Tray If you do not want to be in the Manual Feed mode change the setting from your printer properties For details on he the Manual Feed mode see page 4 10 FEW Usne tHE Connor PANEL Control Panel Lights boa A on ma 10100 01011 00101 Paper out in the manual feed mode In the Manual Feed mode the printer picks up paper from the Multi Purpose Tray one sheet at a time Feed the correct paper in the Multi Purpose Tray and press the button to start printing Printing in the manual feed mode The printer is processing data in the Manual Feed mode Wait for the job to print RY iPass 35 USING THE CONTROL PANEL Print Media This chapter will help you understand what kind of paper you can use with the Phaser 3310 printer and how to properly load paper in the diff
22. the following port box Click OK erok Phaser 3310 Properties Fx Output ge Overlays Water arks 2 About General Details Color Management E Faper Graphic TSi Xeron Phaser 3310 Print to the following port Add Port Delete Port Print using the following driwer xerox Phaser 3310 New Driver Capture Frinter Fort End Capture Timeout settings Hot selected i z seconds Transmission retry 45 seconds Spool Settings Port Settings Cancel Spay Help Notes e If you want to use your printer with the Parallel cable remove the USB cable and connect the Parallel cable Then reinstall the printer driver e If your printer doesn t work properly reinstall the printer driver SETTING Up Your PRINTER Installing USB Driver Installing USB driver in Windows 2000 XP 1 Connect printer 1 Make sure that both the printer and computer are turned ON with USB cable 2 Plug one end of the USB cable into the USB port on the printer 3 Plug the other end into the USB port on the computer SETTING Up Your PRINTER Installing USB Driver 2 Install USB driver 1 Place the CD ROM in the CD ROM drive Installation will start automatically oxox Phaser 33 If the CD ROM drive does not automatically run Select Run from the Start menu and type x cdsetup exe in the Open box where x is the drive letter for the CD ROM drive
23. the left edge of the tray Adjust the guide to fit the width of the labels 3 When you print on labels configure the Paper Source paper source type and size in the Multi Purpose Tray software application For details see Pao A page 5 3 A5 148 210mm O Paper I ype Label Note To prevent them from sticking together remove label sheet from the output tray as they are printed out Print MEDIA Printing on Transparencies Guidelines e Only use transparencies recommended for use in laser printers e Do not load more than 20 transparencies into the Multi Purpose Tray at a time e Make sure that the transparencies are not wrinkled or curled and that they do not have any torn edge e Hold the transparencies by the edges and avoid touching the print side Oils from your fingers that are deposited on the transparency can cause print quality problems e Be careful not to scratch or leave fingerprints on the print side 1 Open the Multi Purpose Tray and pull the extender out of its full length position Load transparencies with print side up and the top with the adhesive strip entering the printer first Adjust the guide to fit the width of the transparencies When you print on transparencies configure the paper source type and size in the software application For details see page 5 3 Notes To prevent transparencies from sticking together remove them from the output tray as they are
24. this feature is enabled and the dialog box allows you to select the desired paper source for the First Page and Other Pages independently If the box is empty this feature is disabled at Xerox Phaser 3310 Properties Letter 8 5 x 11 iri Use Printer Default ss H 3 Click OK then start printing Note The paper size for all pages of the print job must be the same PRINTING TASKS Printing on Different Paper for the First Page Memo F S PRINTING TASKS 1o99 Maintaining Your Printer This chapter provides suggestions for high quality and economical printing and information for maintaining the toner cartridge and the printer Topics included in this chapter are Maintaining Toner Cartridge Cleaning the Printer Maintaining Toner Cartridge Toner cartridge To get the most from the toner cartridge keep the following guidelines in your mind storage e Do not remove the toner cartridge from its package until you are ready to use it The shelf life of a cartridge in an unopened package is approximately 2 years The shelf life of a cartridge in an opened package is approximately 6 months e Do not refill toner cartridges The printer warranty does not cover damage caused by using a refilled cartridge e Store toner cartridges in the same environment as the printer e Do not remove a toner cartridge from the printer except to replace it clean it or clear a paper jam Replace the ca
25. to Trayi If you use Auta Select g paper in the Multi Purpose Tray or optional Tray2 select the corresponding paper source Manual Feed source is used when printing to special media You have to feed one sheet at a time into the printer See page 4 10 If the paper source is set to Auto Select the printer automatically selects the print media according to the following order Multi Purpose Tray Tray1 Tray2 option Multi Purpose Tra a Make sure the Paper Type is set to Use Printer Default Use Printer Defaut E If you load a different type of print media select the i corresponding paper type For further information on print Transparency media refer to chapter 4 Print Media Card Stock Also select the paper size you have loaded in your printer PEE The Paper Orientation option allows you to select the a direction in which information is printed on a page Portrait a one prints across the width of the page letter style Landscape Landscape prints across the length of the page spreadsheet style A A Landscape Portrait You can also see the printable area PRINTING TASKS Printing a Document 5 Click other tabs on the top of the Properties dialog box to access other features if needed 6 When you complete the print settings click OK until the Print dialog box is displayed 7 Click OK to start printing Notes e Most Windows applications will override set
26. transparency print 4 15 troubleshooting see problem solving tray 1 see paper tray U uninstall driver 2 16 unpacking 2 1 USB cable setup in windows 2 17 setup in macintosh B 2 W watermark print 5 21 XEROX
27. you are not using it making the printer more compact The Multi Purpose Tray can hold several sizes and types of paper such as transparencies cards and envelopes You may also want to use the Multi Purpose Tray for single page print jobs on letterheads colored paper for use A as separator sheets or other special paper that you do not normally keep in the paper tray You can load approximately 100 sheets of paper 10 envelopes 20 transparencies 10 card stocks or 25 labels at a time When you print from the Multi Purpose Tray you must select Multi Purpose Tray for Paper Source from your software application and then select the paper size and type from the software application for the paper you have loaded See page 5 3 e Load only one size of print media at a time in the Multi Purpose Tray e To prevent paper jams do not add paper when there is still paper in the Multi Purpose Tray This also applies to other types of print materials e Print media should be loaded face up with the top of the print media going into the Multi Purpose Tray first and be placed against the left edge of the tray e Do not place objects on the Multi Purpose Tray Also avoid pressing down or applying excessive force on it A Multi Purpose Tray Print Menia WAN Loading Paper To load paper in the Multi Purpose Tray Pull the Multi Purpose Tray down towards you 2 Slide the extender to extend the tray to its fu
28. your nearest Xerox dealer This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered The energy star emblem does not represent EPA endorsement of any product or service VII Environmental and Safety Consideration Radio Frequency Emissions FCC regulations This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consu
29. 2000 XP or NT 4 0 network printer connection Network Connect If an option network card was installed on your printer see page F 5 for information on installing the option network card in your printer Printing Across a Network Whether the printer is locally connected or network connected you need to install the Phaser 3310 printer software on each computer that will print documents to the Phaser 3310 printer USING THE PRINTER ON A NETWORK Setting Up a Locally Shared Printer Windows 98 Me USING THE PRINTER ON A NETWORK Setting Up Host Computer 1 2 Start Windows From the Start menu select Control Panel and double click on the Network icon Check the File and Print Sharing box then click OK Close the window Click Start and select Printers from Settings then double click your printer name Select Properties in the Printer menu Click the Sharing tab then check the Shared As box Fill in the Shared Name field then click OK Setting Up Client PC 2 co NN OOO Right click Start and select Explorer Open your network folder in the left column Right click the shared name and select Capture Printer Port Select the port you want check the Reconnect at log on box then click OK From the Start menu select Settings then Printers Double click your printer icon From the Printer menu select Properties Press the Details tab select the printer port then click OK S
30. 5 21 Using Page Overlay W___________ __ 5 24 Printing on Different Paper for the First Page _ 5 28 eet i ioi a Maintaining Your Printer Maintaining Toner Cartridge _ ____________ _ 6 1 Cleaning the Printer _____________________ 6 4 enter i Problem Solving Troubleshooting Checklist _ _ ______ _ 7 1 Solving General Printing Problems _ _ _ _ 7 2 Printing Special Pages _ _ _______ _ 7 6 Clearing Paper Jams ______________ _ _ 7 7 Solving Print Quality Problems 7 16 Troubleshooting Error Messages ____ _ 7 22 Common Windows Problems t 7 25 Common Macintosh Problems _____ _ _ 7 26 Troubleshooting PS Errors H _____1_ _ 7 28 54as S a S nm o a A a N amp Conter ontinued CY Specifications Printer Specifications _ _ _ __ _ _ A 1 Paper Specifications _____ A 2 gendix AC Using Your Printer with a Macintosh Macintosh Installation _ ___________ B 1 Using PCL Driver ___________ _ B5 Using PS Driver __ __________ B11 gadir d TES i Printing from DOS Applications About Remote Control Panel for DOS _ _ C1 Installing the Remote Control Panel for DOS Users __________1___ _ 2 Selecting Print
31. 8 e for Windows Me x P3310 Eng or the desired language code addprint ps WinME e for Windows NT 4 0 x P3310 Eng or the desired language code addprint ps WinNT e for Windows 2000 x P3310 Eng or the desired language code addprint ps Win2K e for Windows XP x P3310 Eng or the desired language code addprint ps WinXP where x is the drive letter for the CD ROM drive then click OK English Spanish French Portuguese Russ Usinc Windows POSTSCRIPT DRIVER Installing PPD Files 9 Click Next Add Printer Wizard ne ie sens Phaser 3310 PS 10 The files are copied into the appropriate directory 11 Click Next Add Printer Wizard Communications Port Creates a file on disk ECP Printer Port Usinc Windows POSTSCRIPT DRIVER Installing PPD Files 12 Click Next Add Printer Wizard ero Phaser 3310 PS 13 Click Finish Add Printer Wizard Note When you install the driver if the dialog box prompting you to insert the Windows CD appears insert the Windows CD ROM shipped with your printer into your CD ROM drive Click Browse and then select CD ROM drive or click OK Usine Winpows PostScript DRIVER Accessing the PS Printer Driver Features Certain printer features are not available in this PS driver Refer to Printer Driver Features on page 2 15 The printer automatically switches between PS and Printer driver depending on the driver you have sel
32. D file Topics included in this appendix are Macintosh Installation Using PCL Driver Using PS Driver Macintosh Installation System Requirements Macintosh Hardware Requirement Macintosh System Requirement Printer Hardware Requirement To use your Phaser 3310 printer and its software with a Macintosh your system should have One of the following Macintosh models Power Macintosh series for network connection only Power Macintosh G3 G4 iMac series iBook series Power Book series USB interface or network interface for network connection only For network connection System 7 6 or later For USB connection System 8 6 or later PS SIMM for PS driver user only PS SIMM is option Network interface for network connection only Network interface is option R USING YOUR PRINTER WITH A MACINTOSH Macintosh Installation Connecting To Macintosh You can connect the printer to your Macintosh using the USB interface or network interface USB Connection USB cable is not provided in your printer Purchase a certified USB 1 0 or 1 1 compliant cable 1 Turn off the printer and computer 2 Hold the USB cable so the ap icon faces up and connect it to your printer s USB connector 3 Connect the other end of the cable to an available USB port on your Macintosh computer If you have any connecting problems please refer to your computer docum
33. ILF v Quality 600 dpi ar Default Exit Help 4 When you complete the print settings click Send until the Print dialog box is displayed PRINTING FROM DOS APPLICATIONS Selecting Print Settings The Remote Control Panel allows you to access the following features PRINTING Remote Control Panel ioj gt File Help PRINTING CONFIG JOB TEST PCL Ps3 ABOUT Paper Size Size 7 Short edge 21 0 mm Long edge Orientation Portrait Landscape Margins T in Paper Tray Auto 7 op Margin o o Left Margin 0 0 Copies fi Auto CR LF Quality 600 dpi z Default Exit Help e Paper Size sets the paper size e Paper Tray sets the default paper source e Copies sets the number of copies printed for each page e Orientation determines how the output is printed on the page e Top Margin sets the top margin of the print material e Left Margin sets the left margin of the print material e Auto CR sets how the printer performs a carriage return e Quality determines the print resolution PRINTING FROM DOS APPLICATIONS Selecting Print Settings CONFIG Remote Control Panel Ioj x File Help PRINTING CONFIG Jog TEST PcL PS3 ABOUT m Power Save C OFF Emulation Auto ON z MV Auto Continue Jam Recovery l Econo Mode Default Exit Help e Emulation You can select the emulation for printing a
34. NING Never operate or service the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEOFFNET NICHT DEM STRAHL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DAN GEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCION RADIACION LASER IVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO ADVARSEL USYNLIG LASERSTRALNING VED BNING N R SIKKERHEDSBRYDERE ER UDE AF FUNKTION UNDG UDSAETTELSE FOR STR LNING ADVARSEL USYNLIG LASERSTRALNING N R DEKSEL PNES STIRR IKKE INN I STR LEN UNNG EKSPONERING FOR STR LEN VARNING OSYNLIG LASERSTRALNING N R DENNA DEL AR OPPAND OCH SPARREN AR URKOPPLAD BETRAKTA EJ STRALEN STRALEN AR FARLIG VARO AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NAKYMATTOMALLE LASERSATEILYLLE ALA KATSO SATEESEEN VI Ozone Safety Power Saver asi Environmental and Safety Consideration During normal operation the Phaser 3310 printer produces ozone The ozone produced does not present a hazard to the operator However it is advisable that the machine be operated in a well ventilated area If you need additional information about ozone please contact
35. ON Using media that does not confirm to the specification listed in the paper specification can cause problems that may require service This service is not covered by the warranty or service agreements Pant Menia ZI Choosing Paper and Other Media Media Sizes and Capacities Input Source Capacity Tray 1 or Optional Tray 2 Multi Purpose Tray Manual Feed Media Size Plain Paper Letter 8 5 x 11 in Legal 8 5 x 14 in Executive 7 25 x 10 5 in Folio 8 5 x 13 in A4 210 x 297 mm B5 182 x 257 mm A5 148 x 210 mm Envelopes No 10 4 12 x 9 5 in Monarch 3 87 x 7 5 in 0 Tray 2 only 0 Tray 2 only C5 162 x 229 mm 40 Tray 2 only DL 110 x 220 mm 0 Tray 2 only B5 176 x 250 mm 0 Tray 2 only Labels Letter 8 5 x 11 in A4 210 x 297 mm 10 10 10 10 10 Transparency films Letter 8 5 x 11 in A4 210 x 297 mm Card stocks Depending on paper thickness maximum capacity may be reduced 2 Ifyou are experiencing excessive jamming feed one sheet at a time through the Multi Purpose Tray PRINT MEDIA Paper Guidelines Choosing Paper and Other Media When selecting or loading paper envelopes or other special media keep these guidelines in mind e Attempting to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality e Use cut sheet paper only You cannot use multi part paper e Use only high quality
36. Settings __________ C5 adir i i 0 Using Windows PostScript Driver Setting Your Printer with the PS Option _ D 1 Installing PPD Files _______________ _ D1 Accessing the PS Printer Driver Features D 5 endiy Q n A3 Using Your Printer on a Network About Sharing the Printer on a Network E 1 Setting Up a Locally Shared Printer _ E 2 Setting Up a Network Connected Printer E 5 adir Q J A Printer Options Precautions _______________ F1 Memory and PostScript SIMMs _ _______ F 2 Network Interface Card HW F5 Paper Tray 2 _________________ F 7 odir f r X Using Your Printer in Linux Linux Driver Installation G 1 353475 3 5 S n G a A a nN SS Environmental and Safety Consideration Laser Safety Statement The printer is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition WAR
37. XEROX Personal Laser Printer This manual is provided for information purposes only All information included herein is subject to change without notice Xerox Corporation is not responsible for any damages direct or indirect arising from or related to use of this manual 2002 Xerox Corporation All rights reserved e Phaser 3310 and Xerox logo are trademarks of Xerox Corporation e Centronics is a trademark of Centronics Data Computer Corporation e PCL and PCL 6 are trademarks of Hewlett Packard Company e IBM and IBM PC are trademarks of International Business Machines Corporation e Apple AppleTalk TrueType Laser Writer and Macintosh are trademarks of Apple Computer Inc e Microsoft Windows Windows 9x Windows Me Windows 2000 Windows NT Windows XP and MS DOS are registered trademarks of Microsoft Corporation e PostScript 3 is a trademark of Adobe Systems Inc e UFST and MicroType are registered trademarks of Agfa division of Bayer Corp e All other brand or product names are trademarks of their respective companies or organizations Conter SMD Introduction Special Features AA 1 1 Printer Components H A _ 1 3 aa Setting Up Your Printer STEP 1 Unpack Your Printer _______________ _ 2 1 STEP 2 Install the Toner Cartridge H __ 2 3 STEP 3 Load Paper 2 5 STEP 4 Connect to the Computer with a Paralle
38. a stored in an acceptable environment PROBLEM SOLVING Solving Print Quality Problems Print Quality Checklist General print quality problems can be solved by following the checklist below e Check the printer properties to make sure that you are using the best available print quality option see page 5 18 e Redistribute the toner in the toner cartridge see page 6 2 e Clean the inside of the printer see page 6 4 e Adjust the print resolution from the printer properties see page 5 18 e Check to make sure that Toner Save Mode is off see page 5 6 e Troubleshoot general printing problems see page 7 2 e Install a new toner cartridge then check print quality again see page 2 3 Solving Print Quality Problems Problem Solution Light or faded print If a vertical white streak or faded area appears on the page e The toner supply is low You may be able to temporarily AasoCc extend the toner cartridge life See Redistributing Toner on AaBbCc page 6 2 If this does not improve the print quality install a AaBbCce new toner cartridge AaBbCc e The paper may not meet paper specifications for example AaRbCc the paper is too moist or too rough See Paper Specifications on page A 2 e If the whole page is light the print resolution setting is too light or Toner Save Mode may be on Adjust the print resolution and Toner Save Mode within the printer properties See page 5 18 e A combination of fa
39. alog box Choose the number of copies and indicate which pages you want to print For advanced printing features select the desired option Click Print when you are finished checking your settings Qi E _ Printing from DOS Applications While your printer is primarily a Windows printer you can also print from a DOS software program using the Remote Control Panel utility provided in the Phaser 3310 CD ROM Topics included in this Appendix are About Remote Control Panel for DOS Installing the Remote Control Panel for DOS Users Selecting Print Settings About Remote Control Panel for DOS DOS users have access to many printer features through specific DOS printer drivers however many software manufactures do not develop printer drivers for their software programs The Xerox Phaser 3310 printer provides the DOS software control panel for improved printer control when DOS printer drivers are not available or when certain print settings are not available through DOS software programs Note The Phaser 3310 printer s Remote Control Panel is not a printer driver It should be used to set print settings that are not available through DOS software programs Printer drivers are supplied by the manufacturers of your DOS software programs If your DOS software program does not include a printer driver for your Xerox printer contact the manufacturer of the software program or use one of the alternat
40. are not too tight or too loose against the paper stack PROBLEM SOLVING Solving Print Quality Problems Problem Solution Curl or wave e Check the paper type and quality Both high temperature and humidity will cause paper curl See Paper Specifications on page A 2 e Turn over the stack of paper in the paper tray Also try rotating the paper 180 in the paper tray e Open the rear output tray and try printing to the face up output tray e Make sure that paper is loaded properly e Check the paper type and quality See Paper Specifications on page A 2 e Open the rear output tray and try printing to the face up output tray e Turn over the stack of paper in the paper tray Also try rotating the paper 180 in the tray e The transfer roller may be dirty See Cleaning the Inside on page 6 4 e Check if the toner is leaking Clean inside the printer Black pages e The toner cartridge may not be installed properly Remove the cartridge and reinsert it e The toner cartridge may be defective and need replacing Install a new toner cartridge e The printer may require repairs Contact a service representative PROBLEM SOLVING Solving Print Quality Problems Problem Solution Loose toner e Clean the inside of the printer e Check the paper type and quality See Paper AaBbCc Specifications on page A 2 AaBbCc e Try installing a new toner cartridge A esbCc e If the pro
41. ase 3 Your printer automatically picks up a sheet of paper from the paper tray and prints out a cleaning sheet with the dust or toner particles on it E C MAINTAINING YOUR PRINTER o CHAPTER Problem Solving This chapter gives helpful information for what to do if you encounter a printer error It provides information on the following topics Troubleshooting Checklist Solving General Printing Problems Printing Special Pages Clearing Paper Jams Solving Print Quality Problems Troubleshooting Error Messages Common Windows Problems Common Macintosh Problems Troubleshooting PS Errors Troubleshooting Checklist If the printer is not working properly complete the following checklist in order If the printer does not pass a step follow the corresponding troubleshooting suggestions Make sure that the light on the control panel is on Press the button to print a demo page to verify that the printer is feeding paper correctly See page 7 0 Check the demo page to see if it is printed correctly Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly If completing the checklist did not diagnose the problem with the printer check the following troubleshooting sections Solution e If no lights are on check the power cord connection Check the power switch Check the
42. aser 3310 Setup The InstallShield Wizard will install Phaser 3310 on your computer To continue click Next i Cancel SETTING UP YOUR PRINTER Install the Printer Software SETTING Up YOUR PRINTER 5 The files are copied into the appropriate directory 6 Click Finish xerox Phaser 3310 Xerox Phaser 3310 Setup Complete The InstallShield Wizard has successfully installed Phaser 3310 Click Finish to exit the wizard Setup has finished installing Xerox Phaser 3310 on your computer ance Install the Printer Software Printer Driver Features Phaser 3310 printer drivers will support the following standard features e Input tray selection e paper size orientation and media type e number of copies Table below lists a general overview of features supported by the Phaser 3310 printer drivers che aieia eee oct E Features Win2000 XP Win9x NT4 0 Macintosh Win2000 XP Win9x NT4 0 Macintosh Toner save Print quality option Halftoning Manual duplex Booklet printing Poster printing Multiple pages per sheet N up Fit to page printing Different source for first page Watermark Overlay TrueType fonts option Error reporting Tonersae YN Print quatty opion Y v v oy 4x Pane Menualduplex tly Ty Booklet printing YY Poster printing YY Multiple pages per sheet up Y Y Y Y Fitto page printng Y yyy Different source for firstpage Y fyf n Watermark Y yy p
43. atible interpreter and 136 PS3 fonts e Optional network interface enables network printing PostScript 3 Emulation SSSR IPS PRINT_Printer language Emulation Copyright 1995 2002 oactecnnotocy Oak Technology Inc All rights reserved 136 PS3 fonts Contains UFST and MicroType from Agfa Monotype corporation t in various environments e Prints in Windows DOS and Macintosh rf e Supports Linux e Phaser 3310 printer comes with Parallel and USB You can install an optional network interface INTRODUCTION Printer Components a Front View Control panel Control board cover needed to access the control board to install printer options Multi Purpose Tray _ gt y 7 op cover Inside Tray 1 Toner cartridge 550 sheet paper feeder si Tray 2 Paper level indicators Optional 550 sheet paper feeder Rear View Network port m Option USB port A tre Power switch Parallel port Qi Power receptacle a INTRODUCTION M1 Setting Up Your Printer This chapter provides step by step information on setting up your printer Topics included in this chapter are step 1 Unpack Your Printer step 2 Install the Toner Cartridge step 3 Load Paper step 4 Connect to the Computer with a Parallel Cable step 5 Turn on the Printer step 6 Print a Demo Page ste
44. b and then choose the Spool Settings button Select the desired spool setting from the available choices PROBLEM SOLVING Solving General Printing Problems Problem Print job is extremely Slow continued Half of the page is blank The paper keeps jamming PROBLEM SOLVING Possible Cause The computer may have insufficient random access memory RAM The page layout is too complex The page orientation setting may be incorrect The paper size and the paper size settings do not match There is too much paper in the paper tray An incorrect type of paper is being used An incorrect output method is being used There may be debris inside the machine Solution Install more random access memory RAM in your computer See Memory and PostScript SIMMs on page F 2 Simplify the page layout and remove any unnecessary graphics from the document if possible Install more memory See Memory and PostScript SIMMs on page F 2 Change the page orientation in your application Make sure that the paper size in the print settings matches the paper in the paper tray Remove excess paper from the tray If printing special media use the Multi Purpose Tray Use only paper that meets the specifications required by the printer Media such as thick paper should not be printed using the standard face down stacker Use the rear face up output tray instead Open the top cover
45. blem persists the printer may require repairs ed Contact a service representative A Sc Character Voids Character voids are white areas within the parts of characters that should be solid black e If you are using transparencies when you experience this problem try another type of transparency Because of the composition of transparency media some character voids are normal e You may be printing on the wrong surface of the paper Remove the paper and turn it around e The paper may not meet paper specifications See Paper Specifications on page A 2 Horizontal stripes If horizontally aligned black streaks or smears appear e The toner cartridge may be installed improperly Remove the cartridge and reinsert it e The toner cartridge may be defective Install a new toner cartridge e If the problem persists the printer may require repairs Contact a service representative PROBLEM SOLVING Troubleshooting Error Messages When the printer detects an error the control panel indicator lights will indicate error messages Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error Printer Light Patterns Light status legend symbol for light off 8 symbol for light on vig SOZ symbol for light blinking Power off e Check the power cord and the power switch if your printer does not generate a response e Mak
46. btained from your Xerox Corporation representative WARNING Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89 336 EEC WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have to be limited or special mitigation measures taken ww Introduction Congratulations on the purchase of your Phaser 3310 printer This chapter provides information on the following topics Special Features Printer Components Special Features ible paper handling Your new Xerox Phaser 3310 printer is equipped with special features that improve print quality giving you a competitive edge You can t with excellent quality and high speed e Prints at 1200 dots per inch dpi See page 5 18 e Prints 14 pages per minute A4 size 15 pages per minute Letter size e A 100 sheet Multi Purpose Tray supports letterheads envelopes labels transparencies custom sized media postcards and heavy paper e Standard 550 sheet input tray Tray 1 and optional 550 sheet input tray Tray 2 supports all standard sizes of paper e Two output tray Select either the top face down output or the rear face up output tray for th
47. cel Apply Help Message CONFIDENTIAL Add Update Delete To delete a watermark Printing Watermarks 4 If you have created a new or edited an existing watermark the Add and Update button is enabled To add a new watermark to the list click Add 5 If you want to edit select the desired watermark from the list edit then click Update 6 When you complete the edit click OK then start printing To stop printing the watermark select None in the Message drop down list 1 When you change the print settings from your software application access the printer properties See page 5 2 for more information on accessing the printer properties 2 From the Watermark tab select the watermark you want to delete in the Messages drop down list 3 Click Delete 4 Click OK PRINTING TASKS Using Page Overlay What is an Overlay Regards WORLD BEST Creating a New Page Overlay WORLD BEST PRINTING TASKS An overlay is text and or images stored in the computer HDD as a special file format that can be printed on any document you choose Overlays are often used to take the place of preprinted forms and letterhead paper Rather than using preprinted letterhead for example you can create an overlay containing the exact same information that is currently on your letterhead Then when you want to print a letter with your company s letterhead you
48. ded and smeared defects may indicate that the toner cartridge needs cleaning See Cleaning the Printer on page 6 4 e The surface of the LSU part inside the printer may be dirty Clean the LSU see page 6 5 PROBLEM SOLVING Solving Print Quality Problems Problem Solution Toner specks e The paper may not meet paper specifications for example the paper is too moist or too rough See Paper Specifications on page A 2 e The transfer roller may be dirty See Cleaning the Inside on page 6 4 e The paper path may need cleaning See Cleaning the Inside on page 6 4 If faded areas generally rounded occur randomly on the page AaBbbCc e A single sheet of paper may be defective Try reprinting the AaBbCc job Aaaa e The moisture content of the paper is uneven or the paper ADDUC has moist spots on its surface Try a different kind or brand AaBbCc of paper See Paper Specifications on page A 2 e The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper e The toner cartridge may be defective See Repetitive vertical defects on page 7 18 e If these steps do not correct the problems contact a service representative Dropouts Vertical lines If black vertical streaks appear on the page e The photosensitive drum inside the toner cartridge has probably been scratched Install a new toner cartridge If white vertical str
49. do not need to load preprinted letterhead paper in the printer You need only to tell the printer to print the letterhead overlay on your document To use a page overlay you must create a new page overlay containing your logo or image 1 Create or open a document containing a text or image you want to use for page overlay Position the items exactly as you wish them to appear when printed as an overlay If needed save the file for later use 2 Select Print from the File menu Then click Properties in the application s Print dialog box to access the printer properties For details see page 5 2 3 Click the Overlays tab and click Create Overlay Xerox Phaser 3310 Properties x Paper Graphic Output Overlays WaterMarks About Create Overlay Delete iseia gt ouem Page Overlay Overlay List Selected Overlay Status Overlay Creation Status i creating a new page overlay Using Page Overlay Using Page Overlay 4 In the Create Overlay dialog box type a name of up to eight characters in the File name box Select the destination path if necessary The default is C FORMOVER Save As Ed Ea Save ir E Form ver E File name erod Save as type Overlay Files O L Cancel A 5 Click Save You will see the name in the Overlay List box 6 Click OK or Yes until you complete the creation The file is not printed out Instead it will be stored on your computer HDD disk No
50. e S aoe time you enter in the day and Normal time in the fields to the right O Print at e Put document on hold to hold O Putdocument on hald the print job in the print queue until you are ready to release it Save Settings Revert to Defaults _Print_ Paper Source XEROX Phaser PCL Printer v 1 62 Paper Source Select the corresponding paper Auto Select source If Auto Select is set the 2 Manual Feed printer automatically selects the MP Tray print media according to the Tray 1 following order MP Tray Tray 1 O Tray 2 Tray 2 option Tray 2 Installed Click it if optional Tray 2 is installed Save Settings Revert to Defaults _Print_ USING YOUR PRINTER WITH A MACINTOSH Using PS Driver If you want to use the PS driver which were installed on your Macintosh computer you must install the PPD file to access your printer features and allow the computer to communicate with your printer PPD file installation method is different for USB connection and the network connection Installing PPD file on the USB connected Macintosh 1 Follow the instruction as described on page B 4 to install the PPD file on your computer 2 Open the Macintosh HD and double click Application 3 Double click Utilities Note The position of Desktop Printer Utility may vary 4 Double click Desktop Printer Utility depending to the MAC OS 5 Select LaserWriter 8 and select Printer USB in the list box T
51. e drum of the cartridge 3 Locate the sealing tape at the end of the toner cartridge Carefully pull the tape completely out of the cartridge Discard the tape 4 Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Cover it with a piece of paper if left exposed for more than a few minutes If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric SETTING UP YOUR PRINTER Install the Toner Cartridge 5 Locate the cartridge slots inside the printer one on each side 6 Grasp the handle and insert the cartridge in the printer until it drops into place Close the top cover Make sure that the cover is securely closed Note When printing text at 5 coverage you can expect a toner cartridge life of approximately 6 000 pages 3 000 pages for the toner cartridge that is shipped with the printer SETTING Up Your PRINTER g Load Paper Pull the paper tray out of the printer 2 Push down on the metal paper lift plate to lock it in place 3 Load paper with the print side facing down Make sure that all four corners are flat in the tray SETTING Up Your PRINTER Load Paper 4 Make sure that the stack goes under the me
52. e most convenient access e Straight through paper path capability from the Multi Purpose Tray to the rear output tray te professional documents e Customizes your documents by using Watermarks such as Confidential e Prints Booklets This feature enables you to easily print the pages required to create books Once printed all you have to do is fold and staple the pages e Prints Posters The text and pictures of each page of your document are magnified and printed across the selected sheet of paper After the document has printed trim off the white edges of each sheet Tape the sheets together to form a poster Inreopuction RI Special Features ve time and money e Allows you to use the Toner Save mode to save toner See page 5 6 e Allows you to print on both sides of the paper to save paper Manual Duplexing See page 5 7 e Allows you to print multiple pages on one single sheet of paper to save paper N Up printing See page 5 10 e Preprinted forms and letterheads can be printed on plain paper See Using Page Overlay on page 5 24 e This printer automatically conserves electricity by substantially reducing power consumption when not printing e This printer meets Energy Star guidelines for energy efficiency xpand the printer capacity e The Phaser 3310 printer has 4 MB of memory which can be expanded to 68 MB e Optional PostScript 3 Emulation PS SIMM adds PostScript 3 comp
53. e overlay Created 2002 04 24 08 38 THE DOCUMENT COMPANY KERGE Default Cancel Appiy Help Using Page Overlay Deleting a Page Overlay 5 If necessary click Query Page Overlay If this box is checked a message box will appear each time you submit a document for printing asking you to confirm your wish to print an overlay on your document Answering Yes to the message box means that the selected overlay will be printed with your document Answering No to the message box cancels overlay printing If this box is empty and an overlay has been selected the overlay will be automatically printed with your document 6 Click OK or Yes until the printing starts The selected overlay will be downloaded with your print job and printed on your document Note The overlay document resolution must be save as document you will print with the overlay You can delete page overlays that are no longer used 1 In the printer properties dialog box click the Overlay tab 2 Select the overlay you want to delete from the Overlay List box 3 Click Delete Overlay 4 Click OK until you exit the Print dialog box PRINTING TASKS Printing on Different Paper for the First Page 1 When you change the print settings from your software application access the printer properties See page 5 2 to access the printer properties 2 Click the Paper tab and click Different Source for First Page If the box is checked
54. e pages e The fusing assembly may be damaged Contact a service representative PROBLEM SOLVING Solving Print Quality Problems Problem Solution Background scatter Background scatter results from bits of toner distributed on the printed page e The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air e If background scatter occurs on an envelope change your printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on seams can cause this problem e If background scatter covers the entire surface of a printed page adjust the print resolution through your software application or the printer properties Misformed characters e If characters are improperly formed producing hollow images the paper stock may be too slick Try a different AaBbCc paper See Paper Specifications on page A 2 AaBbCc e If characters are improperly formed producing a wavy aan effect the scanner unit may need service Check to see if it ae also occurs on a demo page by pressing the button on AaBbCc the control panel when the printer is ready If you need service contact a service representative Page skew e Check the paper type and quality See Paper Specifications on page A 2 e Make sure that the paper or other media is loaded correctly and the guides
55. e printer drivers PRINTING FROM DOS APPLICATIONS Installing the Remote Control Panel for DOS Users The Remote Control Panel utility is provided on the printer software CD ROM 1 Place the CD ROM in the CD ROM drive Installation will start automatically yg Phaser 33 10 O WF If the CD ROM drive does not automatically run Select Run from the Start menu and type x cdsetup exe in the Open box where x is the drive letter for the CD ROM drive then click OK Log OFF Shkwon Shut Down fon AEnQYy 2 When the opening screen appears select the appropriate language XEROX PHASER 3310 E English E Francais E Espa ol E Pycckn E Portugu s PRINTING FROM DOS APPLICATIONS Installing the Remote Control Panel for DOS Users 3 Click Install RCP 2 Xerox Phaser 3310 XEROX PHASER 3310 E Install Printer Driver E install RCP E Acrobat Reader User Guide 4 Click Next Xerox Phaser 3310 Remote Control Panel x Welcome to the InstallShield Wizard for Xerox Phaser 3310 Remote Control Panel The InstallShield Wizard will install Xerox Phaser 3310 Remote Control Panel on your computer To continue click Next j Cancel PRINTING FROM DOS APPLICATIONS Installing the Remote Control Panel for DOS Users 5 The files are copied into the appropriate directory 6 Click Finish InstallShield Wizard Complete Setup has finished installing
56. e sure that the printer is powered with the specified AC voltage 6 6 6 a a e e 10100 00101 Paper out O a The printer is out of paper in the paper tray The U light blinks until paper is added 8 y e Loading paper into the tray will cancel this message and allow you to H continue with the print job PROBLEM SOLVING Troubleshooting Error Messages e 6 e 6 6 10100 01011 00101 Paper out in the manual feed mode While printing in the manual feed mode the printer is out of paper in the Multi Purpose Tray e Load the correct paper into the Multi Purpose Tray and press the button on the control panel to print each page Paper jam Paper is jammed inside the printer e Clear the paper jam See Clearing Paper Jams on page 7 7 Door open no toner cartridge The printer top cover may be opened or the toner cartridge is not installed e Check that the printer top cover door and rear door face up output tray are closed properly e Make sure that the toner cartridge is correctly installed in the printer PROBLEM SOLVING Troubleshooting Error Messages Memory out Insufficient Memory a ly The printer ran out of memory in the middle of a print job The page being printed may have been too complex for the memory capacity of the printer Press the button to cancel the current job ki e Turn the printer power off and back on to remove any u
57. eaks appear on the page e The surface of the LSU part inside the printer may be dirty Clean the LSU see page 6 5 PROBLEM SOLVING Problem Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Toner smear AaBbCc AaBhCc AaBhCc Solving Print Quality Problems Solution If the amount of background toner shading becomes unacceptable the procedures below may help to clear the condition e Change the paper to a lighter basis weight See Paper Specifications on page A 2 e Check the printer s environment very dry low humidity or high humidity higher than 80 RH conditions can increase the amount of background shading e Install a new toner cartridge e Clean the inside of the printer See Cleaning the Inside on page 6 4 e Check the paper type and quality See Paper Specifications on page A 2 e Try installing a new toner cartridge AaBbCc AaBbCc Repetitive vertical If marks repeatedly appear on the printed side of the page defects at even intervals AaBbCc e The toner cartridge may be damaged If a repetitive mark a C occurs every 95 mm or 38 mm on the page print the AaBbCc_ cleaning sheet several times to clean the cartridge see AaBbCc page 6 5 If you still have the same problems install a AaBbCc_ new toner cartridge AaBbCc e Parts in the printer may have toner on them If the defects occur on the back of the page the problem will likely correct itself after a few mor
58. ected Opening the Printer Properties Window The properties window for the Windows PostScript printer driver can be opened from the Printers folder or an application To open the properties window from the Printer folder 1 Click the Windows Start button 2 Select Settings then Printers to open the Printers window 3 Select Xerox Phaser 3310 PS 4 Click the right mouse button and select Properties to open the properties window To open the properties window from inside an application 1 From the File menu select Print to open the Print dialog box 2 Make sure that Xerox Phaser 3310 PS is selected in the i Name drop down list 3 Click Properties to open the properties window E p D Usinc Windows POSTSCRIPT DRIVER Using Your Printer on a Network If you work in a networked environment the printer can be shared by other users on the network This appendix provides information on the following topics About sharing the Printer on a Network Setting Up a Locally Shared Printer Setting Up a Network Connected Printer About Sharing the Printer on a Network If you work in a networked environment you can connect the Phaser 3310 printer to your network Locally Shared You can connect the printer directly to a selected computer called the host computer on the network The printer can then be shared by other users on the network through a Windows 9x Me
59. entation Note If you are using a USB hub connect the printer s cable to the first tier of the hub or the printer may malfunction If the printer doesn t work with the hub connect it directly to the USB port USING YOUR PRINTER WITH A MACINTOSH Macintosh Installation Network Connection If you have a printer with 10 100Base TX network interface card installed Option you can connect to an Ethernet network Use a Category 5 twisted pair cable with RJ 45 connectors for 10 100Base T Ethernet 1 Plug one end of the network cable into the twisted pair connector on the back of the printer vo fe LEA O 2 Connect the other end to the network hub Note You must configure your printer for the network For information about configuring your printer refer to the Network User Guide USING YOUR PRINTER WITH A MACINTOSH Macintosh Installation Installing Software for Macintosh 1 Turn on your computer and printer Insert the CD ROM which came with your printer into the CD ROM drive Double click Xerox Phaser 3310 on your Macintosh desktop Double click En then double click the Phaser Laser Printer installer icon If you want to see the User Guide click User Guide Click Continue then click Continue The Phaser Laser Printer Installer opens Select installation type The installer provides two options for software installation e Easy Install recommended method This opti
60. erent paper trays for the best print quality Topics included in this chapter are Choosing Paper and Other Media Selecting the Output Tray Loading Paper Printing on Envelopes Printing on Labels Printing on Transparencies Printing on Preprinted Paper Printing on Card Stock or Custom sized Media Choosing Paper and Other Media You can print on a variety of print media such as plain paper envelopes labels transparencies card stocks and so on See Paper Specifications on page A 2 To get the best possible print quality use only high quality copier grade paper When you choose print media consider the following e Desired outcome The paper you choose should be appropriate for the project e Size You can use any size paper that fits easily within the paper adjusters of the paper tray e Weight Your printer supports paper weight as follows e 60 105 g m bond for Tray 1 or optional Tray 2 e 60 163 g m bond for Multi Purpose Tray e Brightness Some papers are whiter than others and produce sharper more vibrant images e Surface smoothness The smoothness of the paper affects how crisp the printing looks on the paper e Opacity Opacity refers to the degree to which printing on One side of the paper shows through the other side Use paper high in opacity or thicker paper for two sided duplex printing Always test a sample of paper before purchasing large quantities CAUTI
61. etting Up a Locally Shared Printer Windows NT 2000 XP Setting Up Host Computer 1 Start Windows 2 From the Start menu select Settings then Printers Windows NT 2000 From the Start menu select Printers and Faxes Windows XP 3 Double click your printer icon 4 From the Printer menu select Sharing 5 Check the Shared box Windows NT Check the Shared As box Windows 2000 Check the Share this printer box Windows XP Fill in the Share Name field then click OK Windows NT Fill in the Shared Name field then click OK Windows 2000 XP USING THE PRINTER ON A NETWORK Setting Up a Locally Shared Printer USING THE PRINTER ON A NETWORK Setting Up Client PC 1 Right click Start and select Explorer Open your network folder in the left column Click the shared name From the Start menu select Settings then Printers Windows NT 2000 From the Start menu select Printers and Faxes Windows XP Double click your printer icon From the Printer menu select Properties Press the Ports tab click Add Port Select Local port and click New Port Fill in the Enter a port name field enter the shared name 10 Click OK and click Close 11 Click OK Windows NT Click Apply and click OK Windows 2000 XP Setting Up a Network Connected Printer To use Phaser 3310 printer as a network printer you must install an optional network card in your printer See page F 5 for information
62. g Edge in the Flip on Short Edge in the Portrait orientation Portrait orientation 8 You are prompted to reinsert the paper into the Multi Purpose Tray Click OK on the screen to start printing the second side The printer automatically prints only the even numbered pages PRINTING Tasks EXON Printing Multiple Pages on One Sheet of Paper n up Printing You can select the number of pages that you want to print on a single sheet of paper If you choose to print more than one page per sheet the pages will appear decreased in size and arranged on the sheet You can specify up to 16 pages NO ni 3 1 When you change the print settings from your software application access the printer properties See page 5 2 to access the printer properties From the Paper tab select the paper orientation source A 4 pages per sheet size and type 2 Click the Output tab and choose Multiple Pages per Side in the Type drop down list Then select the number of pages you want to print per sheet 1 2 4 9 or 16 in the Pages per Sheet drop down list 3 Click Print Page Borders if you want to print a border around each page on the sheet Print Page Borders is enabled only if Pages per Sheet is 2 4 9 or 16 dh Xerox Phaser 3310 Properties Multiple Pages Per Side hi S Face lp line Pace Dawn linet 4 Eint metruction SIEEN 4 Click OK then start printing PRINTING TASKS Scaling Your
63. g Help The Xerox Phaser 3310 printer has a help screen that can be activated by the Help button in the printer Properties dialog box These help screens give detailed information about the printer features provided by the Phaser 3310 printer driver From the upper right hand corner click then click on a setting for more information If you want to restore the default printer properties settings when you change the print settings click Defaults in the Properties dialog box PRINTING TASKS Using Toner Save Mode Toner Save mode allows the printer to use less toner on each page Selecting this option will extend the life of your toner cartridge and reduce your cost per page but will reduce print quality This setting is not available with 1200 dpi settings To enable this feature from the software application 1 When you change the print settings from your software application access the printer properties See page 5 2 to access the printer properties Paper Graphic Output Overleys watema 2 Click the Graphic tab and select the Toner Save Mode EA a option You can select from i ution Da e Printer Setting If you select this option this feature is KX if DN determined by the setting you ve made on the control panel of the printer e Standard If you don t need to save toner to print a E ee enhance h Toner Save Mode Je are document select this option go e Save Select this option to allow the pr
64. g power Your printer is not selected as the default printer Check the printer for the following The printer may be in manual feed mode and out of paper The W and the lights are blinking The connection cable between the computer and the printer is not connected properly The connection cable between the computer and the printer is defective The port setting is incorrect Solution If no lights are on check the power cord connections Check the power switch and the power source Select Xerox Phaser 3310 or Xerox Phaser 3310 PS as your default printer e The printer cover is not closed e Paper is jammed e No paper is loaded e Toner cartridge is not installed e Printer system error occurs Contact a service representative Add paper to the Multi Purpose tray and press the button on the printer s control panel Disconnect the printer cable and reconnect it If possible attach the cable to another computer that is working properly and print a job You may also try using a different printer cable Check the Windows printer setting to make sure that the print job is sent to the correct port for example LPT1 If the computer has more than one port make sure the printer is attached to the correct one Solving General Printing Problems Problem The printer does not print continued Printer selects media from the wrong paper source Paper does not feed i
65. hen click OK 6 Click the Change button in the USB Printer Selection section The name of your printer appears in the list 7 Click Phaser 3310 then click OK 8 Click the Auto Setup button in the PostScript Printer Description PPD File section If Auto Setup does not work properly click Select PPD and choose Xerox Phaser 3310 9 When the setup is completed click the Create button 10 Click the Save button to save Phaser 3310 as a desktop printer USING YOUR PRINTER WITH A MACINTOSH Using PS Driver Installing PPD file on the network connected Macintosh 1 Follow the instruction as described on page B 4 to install the PPD file on your computer 2 From the Apple menu select Chooser 3 Click LaserWriter 8 the PostScript driver provided with your Macintosh The name of your printer appears in the list Select XECOOOxxxxxxxxx from the printer box where the xxxxxxxxx varies depending on each of the products 4 When the setup is completed you see your printer icon is created as a desktop printer If Auto Setup does not work properly click Select PPD and choose Xerox Phaser 3310 then click OK USING YOUR PRINTER WITH A MACINTOSH Using PS Driver Printing from a Macintosh Follow these steps to print from a Macintosh 1 USING YOUR PRINTER WITH A MACINTOSH t Open a Macintosh application and select a file you want to Open the File menu and click Print You see the main printer settings di
66. hing in cold water Hot water sets toner into fabric MAINTAINING YOUR PRINTER Toner Cartridge 4 Reinsert the toner cartridge into the printer Be sure that the toner cartridge is firmly in its place 5 Firmly close the cover If the print remains light Remove the old cartridge and install a new toner cartridge See Install the Toner Cartridge on page 2 3 MAINTAINING YOUR PRINTER Cleaning the Printer To maintain print quality follow the cleaning procedures below every time the toner cartridge is replaced or whenever print quality problems occur As much as possible keep the printer free from dust and debris Notes Do not use ammonia based cleaners or volatile solvents such as thinner on or around the printer These can damage the printer e While cleaning the inside of the printer be careful not to touch the transfer roller located underneath the toner cartridge The oil from your hands on the roller can cause print quality problems Cleaning the Outside Wipe the outside surface of the printer with a soft clean lint free cloth You can dampen the cloth slightly with water but be careful not to be let any water drip onto the printer or inside of it Cleaning the Inside During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing Cleaning inside
67. ign face up Paper Type top edge toward the printer Preprinted D PRINT MEDIA Printing on Card Stock or Custom sized Media Postcards 3 5 by 5 83 in index cards and other custom sized media can be printed with the Phaser 3310 printer The minimum size is 90 by 148 mm 3 5 by 5 83 in and the maximum size is 216 by 356 mm 8 5 by 14 in Guidelines e Always insert the short edge into the Multi Purpose Tray first If you want to print in landscape mode make this selection through your software Inserting paper long edge A first may cause a paper jam e Do not load more than 10 cards into the Multi Purpose Tray at a time e Do not print on media smaller than 90 mm 3 5 in wide or 148 mm 5 83 in long e Set margins at least 6 4 mm 0 25 in away from the edges of the media in the software application 1 Open the Multi Purpose Tray and the rear output tray and pull the extender out to its full length position 2 Load print media with print side up short edge first and against the left edge of the tray Adjust the guide to fit the width of the media 3 Configure the paper source type and Paper Source size in the printer driver s properties Manual Feed O see page 5 3 and print e Custom Paper 18284257 mm Paper Type Card Stock Note If the size of your print media is not listed in the Paper Size box in the Paper tab of the printer driver properties select Custom Paper and se
68. ing a print job e Paper that does not meet paper specifications has been used See Paper Specifications on page A 2 e Paper that is outside of the supported size range has been used See Paper Specifications on page A 2 If a paper jam occurs the L and the lights remain lit on the control panel Find and remove the jammed paper If the location of the paper jam is not obvious look inside the printer Output Area Note Paper jams in this area may result in loose toner on the page If you get any toner on your clothes wash them in cold water because hot water will set the toner into the fabric 1 If the paper is almost completely visible from the top output tray pull the remaining paper carefully out of the printer PROBLEM SOLVING Clearing Paper Jams 2 If the jammed paper is not visible or there is resistance when you pull the paper open the rear output tray 3 Remove the stopper fastening the rear Output tray and push the tray down so that it is open at 90 degrees angle 4 if there is resistance when you pull the paper squeeze the handle on the right end of the exit roller then pull the roller in the direction of arrow 5 Remove the jammed paper O 7 LG i PROBLEM SOLVING Clearing Paper Jams 6 Replace the exit roller Make sure that you click the right end of the roller back in place If you fail to do
69. inted If you select Face Up Tray open the face up tray If you want the instruction page which tells you how to load the paper click Print Instruction sheet If the box is checked the printer prints the instruction page before the duplexing job is printed If the box is empty this feature is disabled Print the document After side one has been printed remove the remaining paper from the Multi Purpose Tray and set it aside until your booklet job is complete The printer prints side one as shown below for an 8 page document A 8 page document Printing Booklets Remove the printed pages and reload them into the Multi Purpose Tray with printed side face down Note If you have selected the Face Up tray option at Step 3 the last page is placed on the top of the stack Do not rearrange the pages before reloading the pages Your printer knows the stacked page order and will print the corresponding second side for each page 7 Gather up the printed pages flip the stack and then Straighten the stack before placing it back in the multi purpose tray The following illustrations show how to put the paper back into the printer insert the pages with t In Portrait orientation t left edge toward the printer A Face Up Tray output A Face Down Tray output 4 In Landscape orientation 4 bottom edge toward the pri
70. inter default Toner Density Image Quality Text Enhancement Time out fi 5 Send Default Exit Help Send e Toner Density determines the toner density of page The default value is Medium e Paper Type provides the printer with information about the type of paper to be used for a print job For the best result set this to the paper type you loaded in the paper tray of the printer When using the plain paper set this to Printer default e Image Quality improves the print quality of your text and image and make the characters and images appear smoother It is preset to Text Enhancement at the factory e Time out determines the amount of time in seconds the printer will wait before printing the last page of a print job that does not end with a command to print the page or a formfeed character You can set from 0 to 300 seconds PRINTING FROM DOS APPLICATIONS Selecting Print Settings TEST e Self Test prints the configuration sheet A list of the user default settings the installed options and the amount of printer memory available prints e Demo Page prints the demonstration page It shows the printer features and specifications PRINTING FROM DOS APPLICATIONS Selecting Print Settings P C L Remote Control Panel File Help 15 gt PRINTING CONFIG JOB TEST PCL ps3 aBouT T ypef ace E our ier 5 W E Symbol Set PC 8 x Pich oo H PointSize p20 Line
71. inter to use less toner on each page 3 Click OK EJ Printine Tasks Printing on Both Sides of the Paper Manual Duplexing Note If you can not see Flip on Long Edge in the Type drop down list set the Type box in the Output Mode section to Multiple Pages per Side Scaling Printing or Fit to Page To print on both sides of the paper manual duplexing you must run the paper through the printer twice You can print using the top output tray face down tray or the rear output tray face up tray Xerox recommends using the top output tray for light weight paper Use the rear output tray for any heavy media or media that tends to curl when printed such as envelopes and card stock Note To print on both sides of the paper you must use the Multi Purpose Tray for the paper input source Load paper in the Multi Purpose Tray 1 When you change the print settings from your software application access the printer properties See page 5 2 to access the printer properties From the Paper tab select the paper orientation source size and type 2 Click the Output tab then choose Flip on Long Edge or Flip on Short Edge from the Type drop down list in the Manual Duplex Printing section ei Ea 0310 Properties utput Overlays WwaterMarks About Output Mode Ippe Multiple Pages Per Side Pages per sheet 1 UF Pint Page Borders Type Face Up Tray fe Fr Pr Type F
72. into the upper slot labeled DRAM MODULE at a 45 degrees angle 5 Rotate it up until it snaps into place La eel D L ws SS R T Ss ao ads MG 6 Hold the PS SIMM so that the notch and the connection point are aligned with the slot as shown and insert the SIMM all the way into the lower slot labeled FLASH ROM MODULE at a 45 degrees angle ey ey CET Od g 3 a O Q mr Thy ZONAL AB AAEH EHHE Rotate it up until it snaps into place PRINTER OPTIONS Memory and PostScript SIMMs 8 Make sure that the SIMMs are secured in place by the metal clips and pins on both sides of the connectors CG e e Holos Q o 9O Reconnect the power cord and printer cable then turn the printer on Note For PostScript driver installation and usage information on a Macintosh system refer to Appendix B Using Your Printer with Macintosh For PS printing on a Windows system refer to Appendix D Using Windows PostScript Driver PRINTER OPTIONS Network Interface Card Review the precautions on page F 1 and then follow this procedure to install the Network card optio
73. ion settings Use application settings if available because they override printer driver settings Access advanced printer features through your printer driver See Chapter 5 Printing Tasks for instructions on using your printer driver features Installing USB Driver If you have a USB Universal Serial Bus port enabled on your computer and if your computer is running Windows 98 Me 2000 XP you can connect your Phaser 3310 printer to the USB chain of devices Note Connecting the printer to the USB port of the computer requires a certified USB cable You will need to buy the USB 1 0 or 1 1 compliant cable Installing USB driver in Windows 98 Me 1 Connect printer with 1 Make sure that both the printer and computer are turned ON USB cable and install USB driver 2 Plug one end of the USB cable into the USB port on the printer 3 Plug the other end into the USB port on the computer 4 The Add New Hardware Wizard dialog box appears Click Next Add New Hardware Wizard This wizard searches for new drivers for erox Phaser 3310 4 device driver is a software program that makes a hardware device work g Cancel Back SETTING UP YOUR PRINTER Installing USB Driver 5 Check Search for the best driver for your device and click Next Add New Hardware Wizard 6 Check CD ROM drive and click Browse then choose x USB where x is the drive letter for the CD ROM drive C
74. ith Double Side Seams Envelopes with Adhesive Strips or Flaps Envelope Margins Envelope Storage FEJ Specitications Double side seams construction has vertical seams at both ends of the envelope rather than diagonal seams This style may be more likely to wrinkle Be sure the seam extends all the way to the corner of the envelope as illustrated below D Correct Incorrect Y We Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer The extra flaps and strips might cause wrinkling creasing or even jams and may even damage the fuser The following gives typical address margins for a commercial 10 or DL envelope Type of Address Minimum Maximum Return address 15 mm 0 6 in 51 mm 2 in Delivery address 51 mm 2 in 89 mm 3 5 in Notes e For best print quality position margins no closer than 15 mm 0 6 in from the edges of the envelope e Avoid printing over the area where the envelope s seams meet Proper storage of envelopes helps contribute to print quality Envelopes should be stored flat If air is trapped in an envelope creating an air bubble then the envelope may wrinkle during printing See Printing on Envelopes on page 4 12 Paper Specifications Labels CAUTIONS To avoid damaging the printer use only labels recommended for laser printers
75. ke sure that it does not contain blank pages Contact a service representative PROBLEM SOLVING Printing Special Pages me et There are special pages within the memory of the printer that will help you to diagnose and learn about problems with your printer Use the button on the printer control panel to print these special pages The printer must be in the ready mode Printing the demo page will help you check if the printer is properly working Press and hold for about 2 seconds until the control panel lights blink slowly The configuration sheet lists many of the current settings and properties of the printer To print the configuration sheet press and hold for about 6 seconds until the control panel lights blink rapidly Cleaning Sheet PROBLEM SOLVING This printing cleans the drum of the toner cartridge Use this process if you are experiencing blurred faded or smeared printouts Press and hold for about 10 seconds until the control panel lights remain illuminated Discard the blank page produced from the cleaning process Note The cartridge cleaning process takes some time To stop the printing turn the power off Clearing Paper Jams Occasionally paper can become jammed during a print job Some of the causes include e The paper tray is loaded improperly or overfilled e The paper tray has been pulled out during a print job e The top cover has been opened dur
76. l Cable 2 8 STEP 5 Turn on the Printer ___________________ 2 9 STEP 6 Print a Demo Page H _ 2 9 STEP 7 Install the Printer Software _ ________ _ 2 10 Installing USB Driver ____________ __ 2 17 enter Using the Control Panel Control Panel Buttons ___ 3 1 Control Panel Lights _ _______1__1_____ _ 3 3 rn Print Media Choosing Paper and Other Media _ _ _ 4 1 Selecting the Output Tray __ _ __ __ _ 44 Loading Paper _____ ______________ 4 6 Printing on Envelopes 4 12 Printing on Labels 4 14 Printing on Transparencies H 4 15 Printing on Preprinted Paper 4 16 Printing on Card Stock or Custom sized Media 4 17 eoter X Printing Tasks Printing a Document H __ 5 1 Using Toner Save Mode _ _ ____ __ 5 6 Printing on Both Sides of the Paper manual Duplexing 5 7 Printing Multiple Pages on One Sheet of Paper N up Printing 5 10 Scaling Your Document _______ _ 5 11 Fitting Your Document To a Selected Paper Size _ 5 12 Printing Booklets _________ 5 13 Printing Posters HH H ______ 5 16 Setting Graphic Properties __ ___________ 5 18 Printing Watermarks
77. l light 3 5 memory option F 2 multi purpose tray loading paper 4 8 paper source setting 5 3 multiple pages on one sheet print 5 10 network interface install network card F 5 set up a locally shared printer E 2 sharing the printer on a network E 1 n up printing 5 10 0 option memory SIMM F 2 network interface card F 5 paper tray 2 F 7 PS SIMM F2 orientation 5 3 output tray select 4 4 rear 4 4 top 4 4 overlay print 5 24 P paper print quality problem solving acceptable size and capacities 4 2 A 3 back of printouts dirty 7 20 choose 4 1 background scatter 7 19 guidelines 4 3 A 4 black pages 7 20 load 2 5 4 6 character voids 7 21 specifications A 2 checklist 7 16 storage environment A 6 curl or wave 7 20 paper jam clear 7 7 dropouts 7 17 in the optional Tray 2 7 14 grey background 7 18 input area 7 10 horizontal stripes 7 21 inside the printer 7 12 light or feded print 7 16 output area 7 7 loose toner 7 21 tips for avoiding paper jams 7 15 misformed characters 7 19 paper level indicator 4 6 page skew 7 19 Paper light 3 4 toner smear 7 18 paper orientation setting 5 3 toner specks 7 17 paper out indicator 7 22 vertical lines 7 17 paper source setting 5 3 vertical repetitive defects 7 18 paper tray wrinkles or creases 7 20 change paper size in tray 2 6 printer light patterns 7 22 load paper 2 5 printer driver see driver optional Tray 2 F 7 printer software install 2 12 paper type setting 5 3 printing
78. l the upper Tray 1 half way out of the printer and remove the paper as shown in the figure at right A Slide the trays back into the printer Open the top cover then close it again Printing can be resumed PROBLEM SOLVING Clearing Paper Jams Tips for Avoiding Paper Jams By selecting correct paper types and loading them properly you should be able to avoid most paper jams If paper jams occur follow the steps outlined in Clearing Paper Jams on page 7 7 If jams occur frequently make sure you are following these tips to avoid jams e Follow the procedures in Load Paper on page 2 5 to load the paper properly Make sure the adjustable guides are positioned correctly e Do not overload the paper tray Make sure the paper is under the paper capacity mark on the inside of the paper tray e Do not pull out the paper tray while print jobs are in process e Flex fan and straighten the paper before loading it e Do not load stacks of labels or transparencies in Tray 1 Labels or transparencies must be fed using the Multi Purpose Tray e Do not load wrinkled creased damp or highly curled paper e Do not mix paper types in the paper tray e Use only recommended print media See Paper Specifications on page A 2 e Make sure that the recommended print side is facing down when loading the paper into Tray 1 or optional Tray 2 and facing up when loading into the Multi Purpose Tray e Keep print medi
79. lease refer to Printer and Paper Storage Environment on page A 6 SPECIFICATIONS Paper Specifications Guidelines for Using Paper For best results use conventional 90 g m 24 Ib paper Make sure the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure of what type of paper you are loading such as bond or recycled check the label on the package of the paper The following problems with paper can cause print quality deviations jamming or even damage to the printer Symptom Problem with Paper Solution Poor print quality or Too moist too rough too Try another kind of paper toner adhesion smooth or embossed between 100 250 Sheffield Problems with feeding faulty paper lot 4 5 moisture content Dropout jamming Stored improperly Store paper flat in its moisture curl proof wrapping Increased gray Too heavy Use lighter paper open the rear background shading output tray printer wear Excessive curl Too moist wrong grain e Open the rear output tray problems with feeding direction or short grain e Use long grain paper construction Jamming damage to Cutouts or perforations Do not use paper with cutouts or printer perforations Problems with feeding Ragged edges Use good quality paper Notes Do not use letterhead paper that is printed with low temperature inks such as those used in some type
80. les from the printer 2 Observe the location of the support unit s connector and tabs tap connector 3 Align the printer with the support unit and lower it into place on the tabs and connector 4 Load paper in Tray 2 For information on loading paper in the tray see next page PRINTER OPTIONS Paper Tray 2 5 Reconnect the cables then turn the printer on Note To print from Tray 2 you must configure the printer driver from your application prior to printing To access the printer driver see page 5 2 F Aerox Phaser 3310 Properties Click If this box is checked you can select Tray 2 in the Paper Source drop down list Letter 8 5 x 11 in Use Printer Default Load Paper Pull the paper tray out of the printer BAA Privter Options N a cs t p a S Aa 2 Push down on the metal paper lift plate to lock it in place 3 Load paper with the print side facing down Make sure it is flat in the tray at all four corners 4 Slide the tray back into the printer Printer Options MAJ Paper Tray 2 To Change Paper Size in Tray 1 For legal folio or A4 paper squeeze the release on the reverse side of the rear wall to adjust the tray length 2 Adjust the side guide to lightly touch the print media If necessary adjust the rear side guide by pulling up on the tab and sliding the guide to the left 3 If necessary Pinch the rear width guide
81. lick Next Add New Hardware Wizard SETTING Up Your PRINTER Installing USB Driver 8 Click Finish Add New Hardware Wizard Phaser 3310 hardware device requires Windows has finished installing the software that your new 9 When the opening screen appears select the appropriate language dl Select language Note If you already installed the printer driver the XEROX International Setup Version PHASER 3310 screen doesnt appear E English E Fran ais E Espa ol E Pycckn E Portugu s SETTING UP YOUR PRINTER Installing USB Driver SETTING Up Your PRINTER 10 Click Install Printer Driver 1 Xerox Phaser 3310 XEROX PHASER 3310 E Install Printer Driver E install RCP E Acrobat Reader E User Guide 11 Follow the instructions on the screen to complete the installation For more details see page 2 12 Installing USB Driver 2 Check your PC 1 From the Start menu select Settings then select Printers printer port gt g y vocuments S Control Panel San settings J Printers eg Find gt A Taskbar amp Start Menu OJ Folder Options Help 7 A ctive Desktop d By Windows Update Log Off Shkwon Cy Shut Down 2 Select the Xerox Phaser 3310 printer icon in the Printers folder 3 Select Properties from the File menu 4 Click the Details tab Check SSUSB Phaser 3310 in the Print to
82. lip on Long Edge z KENES COMPANY Detault Cancel Apply Help PRINTING TASKS Printing on Both Sides of the Paper Manual Duplexing Manual Duplex Printing Type Flip on Long Edge Ea Face Up Tray i Face Down Tray I Print instruction sheet FEJ Printing Tasks Flip on Long Edge in the Choosing Flip on Long Edge lets you place the binding orientation along the long edge of the paper as ina magazine Choosing Flip on Short Edge lets you place the binding orientation along the short edge of the paper as ina calendar fil 399939999IIII9 A Flip on Long Edge in the Landscape orientation r o MIN AN AN AN AN AN AN FP FP FP FP FP AN AN Portrait orientation lt Flip on Short Edge in the Portrait orientation Flip on Short Edge in the Landscape orientation 3 Select Face Down Tray top output tray or Face Up Tray rear output tray in which the printed media is to be stacked According to this option the printer will determine the print page order when the second sides are printed If you select Face Up Tray open the face up tray 4 Ifyou want to print the instruction page which tells you how to load the paper click Print Instruction sheet If the box is checked the printer prints the instruction page before the duplexing job is printed If the box is empty this feature is disabled 5 Start printing The
83. ll length position to hold longer paper 3 Prepare a stack of paper for loading by flexing or fanning them back and forth Straighten the edges on a level surface PEJ Print Mena 4 Place paper with the print side face up and against the left edge of the tray Note Make sure that you have not loaded too much print media The stack should be under the stack height limit mark The print media buckles if you load a stack that is too deep or push it in too far Stack height limit mark 5 Slide the paper width guide to the left flush against the stack of print material without bending 6 After printing push the extender back to its place and close the Multi Purpose Tray Loading Paper Print Menia EKA Loading Paper Using the Manual Feed When you change the print settings if you select Manual Feed in the Paper Source option you can manually load paper in the Multi Purpose Tray Manually loading paper can be helpful when you want to check the print quality after each page is printed This loading procedure is almost the same as the procedure for loading in the Multi Purpose Tray except you load paper sheet by sheet in the Multi Purpose Tray send print data to print the first page and press the button to print each following page 1 Load the paper in the Multi Purpose Tray with the print side up 2 Slide the paper width guide to the left flush against the stack of pri
84. lt the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry and Science Canada Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques ICES 003 dict e par l Industrie et Sciences Canada VIII Environmental and Safety Consideration Declaration of Conformity European Countries Approvals and Certifications CE The CE marking applied to this product symbolises Xerox Corporation Declaration of Conformity with the following applicable 93 68 EEC Directives of the European Union as of the dates indicated January 1 1995 Council Directive 73 23 EEC Approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC 92 31 EEC approximation of the laws of the Member States related to electromagnetic compatibility A full declaration defining the relevant Directives and referenced standards can be o
85. ment Security a About Print to the following ports Documents will print to the first free checked port Pot Description Printer LI COM1 Serial Port LI COM Serial Port LJ COM3 Serial Port LI COM4 Serial Port LI FILE Print to File USED Virtual printer port fo sens Phaser 3310 Add Part Delete Port Configure Port Enable bidirectional support T Enable printer pooling Notes e If you want to use your printer with the Parallel cable remove the USB cable and connect the Parallel cable Then reinstall the printer driver e If your printer doesn t work properly reinstall the printer driver SETTING Up Your PRINTER Installing USB Driver Frequently Asked Questions About USB What is USB Universal Serial Bus USB makes it easy to connect devices to your computer without having to open your PC USB uses a Standard port and plug combination for connecting devices like printers modems scanners and digital cameras It also offers the benefit of being able to easily add remove and move devices Because USB is a relatively new technology we recommended using a parallel printing connection However USB is an option to customers who want to print from Windows 98 Me 2000 XP Macintosh using a USB cable If your computer s USB port is enabled and properly setup you can connect your printer to it or to a chain of USB devices via a USB cable How can I determine if my com
86. n in your printer 1 Unpack the network printer card You should find the following items Network card CD ROM PortThru SyncThru User Guide 2 Turn the printer power off and unplug all cables from the printer 3 Remove the two screws on the back of the printer then remove the control board cover See the figure on page F 2 4 Remove the two screws then remove the plate PRINTER OPTIONS Network Interface Card 5 Align the connector on the network card with the connector on the control board Push the card firmly into the connector until it is completely inserted in place 6 Tighten the two screws as shown T Tighten the two screws then replace the plate 8 Reconnect the power cord and network cable then turn the printer on J J f o J 3 3 oo f MODR L ae Note For information on configuring and using the printer on a network environment refer to the documentation provided with the network card option ZA Privter Options Paper Tray 2 You can increase the paper handling capacity of your printer by installing the optional Tray 2 The optional paper tray consists of two components the support unit and paper tray Support unit Note Be sure you check the label before using the optional Tray 2 For use with Phaser 3310 only 1 Turn off the printer and unplug all cab
87. n installing the setup script refer to the cdrom linux readme txt file Add the driver to the printer list by typing in cdrom linux gt install sh or cdrom linux gt install sh if the path of the current working directory is not determined USING Your PRINTER IN LINUX Linux Driver Installation 3 Set up the printer To set up filter 2 3 9 Run printtool at x terminal To add the printer driver click the Add button In the Add a Printer Entry window decide the printer type you will use Select Local Printer if you have a PC connected printer Click the OK button If the Info button appears ignore it then click the OK button The Edit xxxx Entry window opens where xxxx is the printer type you have selected at step 3 If you are not an advanced user do not change the Names Spool Directory File Limit in Kb Printer Device option Click the Select button in the Input Filter to access filter setup Select Xerox Phaser 3310 PCL5e Compatible for the Printer Type item Then select the default resolution and paper size To save the setting press the OK button 10 In the Edit xxxx Entry window press the OK button to complete the printer driver installation 11 You can find that the printer driver is added to the driver al PA USING Your PRINTER IN LINUX window Select Quit from the PrintTool menu Numeric 2 sided printing 5 7 A All text to Black 5 19 booklet printi
88. n the PostScript driver properties and set the Option Tray item of Device option to Installed Troubleshooting PS Errors Memo si S PROBLEM SOLVING PA A Specifications This appendix provides information on the following topics Printer Specifications Paper Specifications Printer Specifications Item Specification and Description Print Speed 14 PPM A4 15 PPM Letter Toner Cartridge Life Laser Printer Cartridge Yield approximately 3 000 letter A4 pages 5 area coverage included with the Printer Reorder number 106R00646 High Printer Cartridge Yield approximately 6 000 letter A4 pages 5 area coverage included with the Printer Reorder number 106R00645 Duty Cycle Monthly 12 000 pages maximum Weight 12 4 Kg 27 3 b Package Weight Paper 1 83 Kg Plastic 0 33 Kg External Dimensions 361 W x 409 D x 294 5 H mm without options A Operating Environment Temperature 10 32 C 50 90 F Humidity 20 80 RH PCL 6 PostScript 3 optional Random Access Standard 4 MB Memory RAM Expandable to 68 MB 72 pin EDO non parity 60ns 4 MB 8 MB 16 MB 32 MB or 64 MB available 1 bitmap 45 scalable 136 PS3 fonts with PS3 option Interface Switching Automatic Parallel USB Network Interface e 14PPM A4 Bidirectional Parallel Standard Modes supported Compatible Nibble Byte ECP e USB Interface Standard USB 1 1 compliant 12Mbps 1 port
89. ng The Page Setup dialog box contains five categories of page setup properties Listed below is the name of each property Darkness Quality Layout Color Background Printing Paper Source Figures below display each property in the Page Setup dialog box Darkness Quality XEROX Phaser PCL Printer w 1 62 Select print darkness Darkness Quality Darkness Normal Print Quality amp 600 DFI 300 DPI 20N NPI Select print resolution Save Settings Revert to Defaults _Print_ Layout l XEROX Phaser PCL Printer a v 1 62 Layout Select the number of pages you want to print on one sheet of paper The pages will appear decreased in size and arranged on the sheet Pages per Sheet 1 L Print Borders Save Settings Revert to Defaults Print Usine Your Printer witH A Macintosh EXA Using PCL Driver Color XEROX Phaser PCL Printer Select grayscale mode Color Grayscale Save Settings Revert to Defaults Print Background Printing Select a priority for your print job in the queue of jobs waiting to print Background Printing by clicking one of the following e Normal to print in the order the job is received Printin Foreground e Urgent to print before any O Background Normal priority job XEROX Phaser PCL Printer Turns background printing on or off a n e Print at to print at the specific Prnt min
90. ng 5 13 C cancel print job 5 5 Cancel button 3 1 card stock print 4 17 clean printer 6 4 clean sheet print 7 6 components 1 3 configuration page print 7 6 control panel buttons 3 1 lights 3 3 custom sized media print 4 17 Darkness 5 19 Dark text 5 19 Data light 3 4 Demo button 3 2 demo page print driver access 5 1 features 2 15 install 2 12 remove 2 16 repair 2 16 2 9 7 6 envelopes print 4 12 error messages 7 22 F face down tray 4 4 face up tray 4 4 features 1 1 G graphic properties all text to black darkness 5 19 dark text 5 19 power save mode reprint 5 20 reprint when jam resolution 5 18 SRT mode 5 19 5 18 319 5 20 5 20 install Linux driver G 1 PCL driver for macintosh B 4 PPD file for windows D 1 printer software parallel cable 2 12 printer software USB cable A7 remote control panel for windows C 2 toner cartridge 2 3 J jam see paper jam L labels print 4 14 letterhead print 4 16 load paper in the multi purpose tray 4 8 in tray 1 or the optional tray 2 2 5 using the manual feed 4 10 Linux driver G 1 Macintosh connecting network interface B 3 connecting USB interface B 2 install macintosh driver B 4 install PPD file B 4 solving common problems 7 26 system requirements B 1 using PS driverr B 11 using PCL driverr B 5 manual 2 sided printing 5 7 manual duplexing 5 7 ii o manual feed loading paper 4 10 paper source setting 5 3 Manua
91. ngth position This will allow the tray to hold longer paper 3 if you do not want to stack the printed pages on the rear output tray slide the extender back into place and close the tray The pages will then stack on the top output tray Note The capacity of the rear output tray is the same as that of the Multi Purpose Tray If the tray is overloaded with printed pages it may fall from the printer Remove the pages so that the tray is not overloaded PRINT MEDIA Loading Paper Proper paper loading helps to prevent paper jams and ensure trouble free printing Do not remove paper tray s while a job is printing Doing so may cause a paper jam The paper level indicator on the front of the paper tray s shows the amount of paper currently left in the tray When the tray is empty the indicator turns red Paper full A A Paper empty Using Tray 1 or the Optional Tray 2 Z LATA A L Aw aa LOR Optional Tray 2 EYJ Print Mena Tray 1 holds 550 sheets of paper See Media Sizes and Capacities on page 4 2 for acceptable paper size and capacities of each trays Load a stack of paper into the Tray 1 or optional Tray 2 and print For details on loading paper in the Tray 1 or optional Tray 2 see Load Paper on page 2 5 Loading Paper Using the Multi Purpose Tray The Multi Purpose Tray is located in the front of your printer It can be closed when
92. nnecessary fonts macros or any data currently in printer memory e Add more printer memory See Memory and PostScript SIMMs on page F 2 e For a temporary solution simplify the image or print at a lower resolution gt System error lt aiy e Reset the printer by briefly turning the printer off and back on again e If the error persists contact the service representative PROBLEM SOLVING Common Windows Problems Problem Possible Cause and Solution File in Use message Quit all software applications Remove all software from the appears during installation StartUp Group then restart Windows Reinstall the printer driver Error Writing to LPTx e Make sure that the cables are connected correctly the message appears printer is on and the light on the control panel is on e If bi directional communication is not turned on in the driver it will also cause this message General Protection Fault Close all other applications reboot Windows and try Exception OE Spool32 printing again or Illegal Operation messages appears Note Refer to Microsoft Windows 9x Me NT 4 0 2000 or XP documentation that came with your PC for further information on Windows error messages PROBLEM SOLVING Common Macintosh Problems Problems in the Chooser Problem The printer driver icon does not appear in the Chooser The printer name does not appear in the Select a PostSc
93. nt media without bending PRINT MEDIA Loading Paper 3 When you print a document you must Paper Source select Manual Feed for Paper Source Manual Feed from the software application and then Paper Size select the correct paper size and type Letter 8 5 x11 in For details see page 5 3 Paper Type Labels 4 Print the document 5 The light on the control panel blinks Press the button on the control panel The sheet of paper is loaded and printed 6 After one page is printed the W light on the control panel blinks again Feed the next sheet into the Multi Purpose Tray and press Repeat this step for every page to be printed Pant Menia AR Printing on Envelopes Guidelines e Only use envelopes recommended for laser printers Before you load envelopes in the Multi Purpose Tray make sure that they are undamaged and are not stuck together e Do not load more than 10 envelopes into the Multi Purpose Tray e Do not feed stamped envelopes e Never use envelopes with clasps snaps windows coated lining or self stick adhesives These envelopes may severely damage the printer 1 Open the Multi Purpose Tray and slide the extender to its full length position 2 Open the rear output tray and pull the extender PRINT MEDIA Printing on Envelopes 3 Flex or fan the envelopes to supply air through them for loading 4 L
94. nter A Face Up Tray output insert the pages with A Face Down Tray output 8 You are prompted to reinsert the paper into the Multi The printer will finish Purpose Tray Click OK on the screen printing 9 Fold and staple the pages PRINTING TASKS Printing Posters This feature allows you to print a single page document onto 4 9 or 16 sheets of paper for the purpose of pasting the sheets together to form one poster size document R 1 When you change the print settings from your software D application access the printer properties See page 5 2 for more information on accessing printer properties From the Paper tab select the paper orientation source size and type Poster printing 2 Click the Output tab and select Poster Printing in the with 2x2 style Type drop down list Foster Printing E Fetes pian Pace Winn Trap Print instruction alate PRINTING TASKS Printing Poster Ippe Poster Printing Style 3 To determine the scaling factor select the Style 2x2 3x3 a or 4x4 4 Ea lt 1 0 mm gt Overlap For example if you select 2x2 the output will be automatically stretched to cover 4 physical pages q Ja WD OP ls 4 You may specify an overlap in millimeter or inch to make it easier to reconstruct the resulting poster ea fe 3mm A A eS io A ovi T ATRE 7 A
95. nto the printer Print job is extremely slow Possible Cause Solution The printer may be Check the printer properties to make configured incorrectly sure that all print settings are correct The printer driver may Uninstall the printer driver then be incorrectly installed reinstall the printer driver Try printing a demo page The printer is Check the lights on the control panel to malfunctioning determine if the printer is indicating a system error The paper source For many software applications the selection in the printer paper source selection is found under properties may be the Paper tab within the printer incorrect properties Select the correct paper source Paper has not been Remove paper from the paper tray and loaded correctly reload it correctly There is too much paper Remove excess paper from the tray in the paper tray The paper is too thick Use only paper that meets the specifications required by the printer The job may be very Reduce the complexity of the page or complex try adjusting the print quality settings If this problem occurs frequently add memory to the printer The maximum speed of 14 pages per minute cannot be exceeded even when more memory is added If using Windows 9x Me From the Start menu choose Settings the Spooling Setting may and Printers Right click the Xerox be set incorrectly Phaser 3310 printer icon choose Properties click the Details ta
96. oad the envelopes with the flap side down and against the left edge of the tray The stamp area is on the left side and the end of the envelope with the stamp area enters the Multi Purpose Tray first 5 Adjust the guide to the left edge of the envelope stack 6 When you print on envelopes configure Paper Source the paper source type and size properly Multi Purpose Tray in the software application For details zya see page 5 3 JESEnv 176 250mm H Paper Type Envelope ad After printing close the Multi Purpose Tray and the rear output tray Prent Menia ESEJ Printing on Labels Guidelines e Only use labels recommended for laser printers e Do not load more than 25 labels into the Multi Purpose Tray at a time e Verify that the labels adhesive material can tolerate fusing temperature of 200 C 392 F for 0 1 second e Make sure that there is no exposed adhesive material between the labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to printer components e Do not feed a sheet of labels through the printer more than once The adhesive backing is designed for one pass through the printer e Do not use labels that are wrinkled bubbled separated from the backing sheet or damaged in any way 1 Open the Multi Purpose Tray and the rear output tray UA 2 Load labels with print side up and against
97. on loads PPD and installs PCL driver e Custom Install This option allows you to choose which components will be installed If you want to use the PCL driver you must install it If you want to use PostScript driver you must install the PPD file If you want to use Adobe Acrobat Reader program you must install it Z Click Install 8 After installation is complete click Quit USING YOUR PRINTER WITH A MACINTOSH Using PCL Driver If you want to use your printer s PCL driver on your Macintosh computer take the following steps Installing PCL Driver on the USB connected Macintosh 1 From the Apple menu select Chooser 2 From the left pane of the Chooser window click Phaser 3310 Then the Phaser 3310 will appear in the right pane of the Chooser window 3 Click the Phaser 3310 and close the Chooser window 4 You see the message box indicating that you have changed your current printer Click OK 5 A Phaser 3310 printer icon will be created on your desktop USING YOUR PRINTER WITH A MACINTOSH Using PCL Driver Printing from a Macintosh When you print with a Macintosh you need to check the printer software setting in each application you use Follow these steps to print from a Macintosh 1 Open a Macintosh application and select a file you want to print 2 Open the File menu and click Page Setup Document Setup in some applications You will see the Page Setup dialog box 3 Choose your pa
98. overna 5 Click OK then start printing PRINTING TASKS Setting Graphic Properties Resolution PRINTING TASKS Use the following options to adjust the print quality for your specific printing needs when you access the printer properties See page 5 2 for more information on accessing printer properties If necessary click the Graphic tab to display the settings shown below gf Xerox Phaser 3310 Properties You can select the printing resolution by choosing either 1200 DPI Image Quality 600 DPI 300 DPI The higher the setting the sharper the clarity of printed characters and graphics Higher settings may increase the time it takes to print a document Setting Graphic Properties SRT Mode SAT Mode Fhe f Test Enhance A mage Enhance Darkness Darkness i Normal C Light C Dark Dark Text T Dark Text All Text to Black All Text to Black Some printed characters or images appear to have jagged or uneven edges Set this Smoothing Resolution Technology SRT option to improve the print quality of your text and image and make the characters and images appear smoother e Text Enhance This setting refines the print quality of characters by smoothing out jagged edges that can occur on the angles and curves of each character e Image Enhance This setting refines the print quality of photo images using SRT Note Text Enhance and Image Enhance are disabled when the 600 dpi 300 dpi
99. overty TT 4x tints ee O SETTING Up Your PRINTER Install the Printer Software Software Installation Tips How do remove the printing software If you have installing problems How do I access printer features SETTING Up Your PRINTER In Windows after installation the Uninstall icon in the Phaser 3310 program group allows you to select and remove any or all of the Windows Phaser 3310 printing system components 1 From the Start menu select Programs 2 Select Xerox Phaser 3310 and then Xerox Phaser 3310 Driver Maintenance 3 The Xerox Phaser 3310 Maintenance dialog box appears Check Remove and then click Next 4 When you are asked to confirm your selection click OK 5 The Xerox Phaser 3310 printer driver and all of its components are removed from your computer 6 Click Finish e Exit your software programs Then turn off the computer and the printer Turn on the printer then turn on the computer e Close any virus protection programs that are running on your computer e If you fail the installation you will have to reinstall 1 From the Start menu select Programs 2 Select Xerox Phaser 3310 and then Xerox Phaser 3310 Driver Maintenance 3 The Xerox Phaser 3310 Maintenance dialog box appears Check Repair and then click Next 4 When you finish reinstallation click Finish Some printer features such as paper size and page orientation may be available through your applicat
100. p 7 Install the Printer Software Installing USB Driver Remove the printer and all accessories from the packing carton Make sure that your printer has been packed with the following items Notes If any items are missing or damaged notify your dealer immediately e Components may differ from one country to another e The CD ROM contains the printer driver the User Guide the Adobe Acrobat Reader program 2 Carefully remove all packing tapes from the printer Setup Guide SETTING Up Your PRINTER Unpack Your Printer Selecting a Location Select a level stable place with adequate space for air circulation Allow extra space for Opening covers and trays The area should be well ventilated and away from direct sunlight or sources of heat cold and humidity See the image below for clearance space Do not set the printer close to the edge of your desk or table Clearance Space Front 482 6 mm enough space so that trays can be removed Back 320 mm enough space to allow opening of the Back Cover Right 100 mm Left 100 mm enough space for ventilation Sage ee N lt nS E 9 4 4 N m 561 mm 22 in SETTING Up Your PRINTER Install the Toner Cartridge 1 Open the top cover lid Pull up on the handle to open the lid Handle e santa 2 Carefully tear one end of the plastic bag Don t use a knife or other sharp objects as they might scratch th
101. pacity Letter 8 5 X 11 in 216 X 279 mm A4 210 X 297 mm 8 3 X 11 7 in Executive 7 3 X 10 5 in 191 X 267 mm 46 to 28 Ib Bong 550 sheets of 60 to 105 g m 20 Ib Bond Legal 8 5 X 14 in 216 X 356mm 80 0 105 9 m Oy paper B5 JIS 182 X 257 mm 7 2 X 10 in Folio 216 X 330 mm 8 5 X 13 in a The printer supports a wide range of media sizes See Printing on Card Stock or Custom sized Media on page 4 17 b Capacity may vary depending on media weight and thickness and environmental conditions Multi Purpose Tray Dimensions Capacity Minimum Size custom 90 X 148 mm 3 5 X 5 83 in 60 to 163 g m Bond 100 sheets of 75 g m Bond Maximum Size custom 216 X 356 mm 8 5 X 14 in 16 to 43 Ib 20 Ib paper Transparency Thickness 10 X 14 mm 20 typical 0 0039 X 0 0055 in Same minimum and Labels maximum paper sizes as Thickness 10 X 14 mm 25 typical listed above 0 0039 X 0 0055 in Envelopes up to 90 g m 16 24 Ib Beene a The printer supports a wide range of media sizes See Printing on Card Stock or Custom sized Media on page 4 17 b Capacity may vary depending on media weight and thickness and environmental conditions c Smoothness 100 to 250 Sheffield Note You may experience some paper jams when using any media with a length of less than 148 mm 5 83 in For optimum performance make sure you are storing and handling the paper correctly P
102. parallel connection 2 8 booklets 5 13 poster print 5 16 cancel 5 5 postscript 3 emulation 1 2 cleaning sheet 7 6 access windows PS driver D 5 configuration page 7 6 install PPD file for Macintosh B 4 demo page 7 6 install PPD file for windows D 1 fitting to a selected paper size 5 12 problem solving 7 28 from windows application 5 1 print media see paper from DOS applications C i general problems solving 7 2 help 5 5 multiple pages on one sheet 5 10 on both sides of the paper 5 7 on different paper for first page 5 28 poster 5 16 quality problems solving 7 16 scaling 5 11 using page overlay 5 24 watermarks 5 21 with macintosh B 6 B 13 P continued problem solving common macintosh problems 7 26 common windows problems 7 25 error messages 7 22 general 7 2 paperjam 7 7 print quality 7 16 PS errors 7 28 Troubleshooting checklist 7 1 PS see postscript 3 emulation Q quality problems 7 16 RCP see remote control panel Ready Mode 3 3 rear output tray 4 4 remote control panel install C 2 use C5 remove C 4 remove printer driver 2 16 Remote control panel C 4 reprint 5 20 reprint when jam 5 20 resolution 5 18 S scaling your document 5 11 setup printer chapter 2 specifications paper A 2 printer A 1 SRT mode 5 19 system error 7 24 T toner cartridge cleaning sheet 6 5 7 6 install 2 3 life expectancy 6 1 redistribute toner 6 2 save toner 5 6 storage 6 1 top output tray 4 4
103. per size orientation paper type and other options and click OK XEROX Phaser PCL Printer Page Setup v 1 62 General Scaling so 100 Orientation 4 PlainPaper Dimensions 8 5 by 11 Paper Type Plain Paper EAA Usne Your PRINTER with A MACINTOSH Using PCL Driver Choose Watermark if you want to add a watermark to each page in your document to emphasize its purpose or indicate how it should be handled For details on the watermark option see page 5 21 XEROX Phaser PCL Printer Page Setup 1 62 Watermark Watermark PA 4 Now open the File menu and click Print You see the main printer settings dialog box USING YOUR PRINTER WITH A MACINTOSH Using PCL Driver 5 Choose the number of copies and indicate which pages you want to print For advanced printing features select the desired option For details see page B 9 XEROX Phaser PCL Printer v 1 62 Copies i Pages All From To Print Quality 600 DFI Darkness Normal Print In Foreground Color Grayscale ColorSyne Automatic Watermark Off Save Settings Revert to Defaults Print Select the desired option for advanced printing features XEROX Phaser PCL Printer Darkness Quality Layout Color Background Printing Paper Source 6 Click Print when you are finished checking your settings USING YOUR PRINTER WITH A MACINTOSH Using PCL Driver Advanced Printi
104. puter s USB port is enabled SETTING Up Your PRINTER 1 In Windows 98 Me select Start gt Settings gt Control Panel 2 Double click the System icon 3 Click the Device Manager tab 4 Click the plus icon before the Universal Serial Bus Controller item If you see a USB host controller and a USB root hub listed USB is properly enabled If you have multiple hubs on the USB chain try connecting your printer to a different hub or to another USB device Also make sure the cable connections are firm USB hubs are hardware devices into which you can plug multiple USB cables If you do not see these devices listed refer to your computer s documentation or contact the manufacturer for more information on enabling and setting up USB Remember you can always use a parallel cable to connect your printer s parallel port to your computer If you decide to switch to a parallel cable connection you may need to remove and reinstall the printer software Installing USB Driver Can other users on my USB chain print to my Phaser 3310 printer Yes Windows 98 Me 2000 XP allows you to share your printer using software settings on your computer After others on the USB chain have installed the printer software for your specific printer they can print to your shared printer After I install my printer why isn t my Phaser 3310 printer assigned to an LPT printer port in the Print dialog box of my software application USB use
105. ript Printer box in the Chooser PROBLEM SOLVING Possible Cause and Solution Software is not installed correctly e The LaserWriter driver should be present as a part of the Macintosh OS Make sure that the LaserWriter driver is in the Extensions folder within the Systems folder If not install the LaserWriter driver component from the Macintosh OS CD e Make sure that you are using a high quality cable e Make sure that the printer is on the correct network Select Network or AppleTalk Control Panel from Control Panels in the Apple menu and then choose the correct network e Make sure that the cables are connected correctly the printer is on and the i light is on e Make sure that the correct printer driver has been selected in the Chooser e If the printer resides on a network with multiple zones make sure that the correct zone is selected in the AppleTalk Zones box in the Chooser e Make sure AppleTalk is on The button next to Active is selected in the Chooser You may need to restart the computer to activate the change Common Macintosh Problems Printing Errors Problem Possible Cause and Solution You cannot use the Background Printing has not been selected computer while the printer l o is printing e For LaserWriter 8 3 turn Background Printing on in the Chooser Status messages will now be redirected to the Print Monitor allowing you to continue working while the computer is processing data
106. ript SIMMs Additional printer memory and the PostScript option are provided on SIMMs single in line memory modules This procedure is applicable to either option Note Since PostScript setting requires 12 MB of printer memory and the Phaser 3310 comes with 4 MB standard installation of the PS SIMM requires installation of a 8 MB SIMM memory as well Supplied as part of PS Option Kit Turn the printer power off and unplug all cables from the printer 2 Remove the two screws on the rear of the printer then remove the control board cover TLS 1 D 3 Locate the PS SIMM slot the lower slot on the left as shown and the memory SIMM slot the upper slot on the control board They are not interchangeable Memory 5 Ge e To install the memory SIMM continue with Step 4 e To install the PS SIMM go to Step 6 PS SIMM PRINTER OPTIONS Memory and PostScript SIMMs 4 Hold the memory SIMM so that the notch and the connection point are aligned with the slot as shown and insert the SIMM all the way
107. rrange the pages so that the paper can be folded in half after printing to produce a booklet Note To print booklet you must use the Multi Purpose Tray for the paper input source Load paper in the Multi Purpose Tray 1 When you change the print settings from your software l application access the printer properties See page 5 2 to access the printer properties Portrait orientation A Landscape orientation From the Paper tab select the paper orientation source size and type Note For booklet printing only four paper sizes are supported Letter A4 Legal and Executive 2 Click the Output tab then choose Booklet Printing from the Type drop down list Then select the paper size you are using from the Booklet drop down list Xerox Phaser 3310 Properties x Paper Graphic Output Overlays WwaterMarks About Output Mode Ippe Booklet Printing m Booklet Executive Ad Manual Duplex Printing Print Order erme a NT COMPANY PRINTING TASKS Printing Booklets Manual Duplex Printing Type Flip on Short Edge C Face Up Tray Face Down Tray IV Print instruction sheet PRINTING TASKS Select Face Down Tray top output tray or Face Up Tray rear output tray in which the printed media is stacked According to this option the printer will determine the print page order when the second sides are pr
108. rtridge immediately 6 e To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Toner cartridge life The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage a expectancy new toner cartridge lasts an average of 6 000 pages But the toner cartridge supplied with the printer lasts an average of 3 000 pages Saving toner You can enable the Toner Save Mode in your printer properties Refer to Using Toner Save Mode on page 5 6 Selecting this option will expand the life of the toner cartridge and reduce your cost per page but will reduce print quality MAINTAINING YOUR PRINTER Toner Cartridge Redistributing Toner When toner is low faded or light areas may appear on a printed page You may be able to temporarily improve print quality by redistributing the toner The following procedures may allow you to finish the current print job before replacing the toner cartridge 1 Open the top cover 2 Remove the toner cartridge from the printer CAUTIONS e Avoid reaching too far into the printer The fusing area may be hot To prevent damage to the toner cartridge do not expose it to light for more than a few minutes 3 Gently shake the toner cartridge from side to side 5 or 6 times to redistribute the toner Note If the toner gets on your clothing wipe it off with a dry cloth and wash clot
109. s Per Page E4 Courier Regular Font List Default Exit Help e Typeface allows you to select the desired typeface This setting is ignored when the software application specifies a font e Symbol Set determines the symbol set A symbol set is a set of alphabetic and numeric characters punctuation and special symbols used when printing with a selected font e Pitch sets the font pitch only if you have selected a scalable monospaced font Pitch refers to the number of fixed space characters in a horizontal inch of type e Point Size sets the font point size only if you have selected a scalable typographic font Point size refers to the height of the characters in the font One point equals approximately 1 72 of an inch You can select point sizes from 4 0 to 999 75 in increments of 0 25 points e Lines Per Page sets the number of lines that print on each page The setting can range from 5 to 128 lines per page e Courier determines the courier font type Regular or Dark e Font List prints the font list showing all the fonts available for PCL emulation PRINTING FROM DOS APPLICATIONS Selecting Print Settings When installing PS option you can use fallowing features PS 3 Remote Control Panel 5 gt File Help PRINTING CONFIG JOB TEST PcL PS3 ABouT Print error information G oft s Default Exit Help e Font List prints the font list showing all the fonts a
110. s a different naming convention for USB devices After the printer has been installed you see SSUSB your printer name instead of LPT How can I increase printing speed and quality When operated on a USB chain your printer may become slower if other USB devices are being used while you re printing For optimal print performance avoid using other devices in the USB chain while printing me SETTING UP YOUR PRINTER 2 27 A Using the Control Panel This chapter describes how to use the printer s control panel It provides information on the following topics Control Panel Buttons Control Panel Lights Control Panel Buttons The printer has two buttons and QO Press and hold until the control panel lights blink to cancel a job the printer is currently printing The light will blink while the print job is cleared from both the printer and the computer and the printer will then return to the ready mode This may take some time depending on the size of the print job Note If the button is accidentally pushed the job must be reprinted There is no undo function USING THE CONTROL PANEL Control Panel Buttons gt CO USING THE CONTROL PANEL Print demo page and configuration sheet Press and hold for about 2 seconds until the control panel lights blink slowly to print a demo page The printer must be in the ready mode Press and hold for abou
111. s of thermography Do not use raised or embossed letterhead The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second SPECIFICATIONS Paper Specifications Paper Specifications Category Specifications Fusing Compatibility Must not scorch melt offset or release hazardous emissions when heated to 200 C 392 F for 1 second Moisture Content 4 6 by weight Paper Output Capacity Output Tray Capacity Top output Face down tray 250 sheets of 20 Ib bond 75 g m paper Rear output Face up tray 100 sheets of 20 Ib bond 75 g m paper SPECIFICATIONS Paper Specifications Printer and Paper Storage Environment WW Srecitications Ideally the printer and paper storage environment should be at or near room temperature and not too dry or humid Remember that paper absorbs and loses moisture rapidly Heat works with humidity to damage paper Heat causes the moisture in paper to evaporate while cold causes it to condense on the sheets Heating systems and air conditioners remove most of the humidity from a room As paper is opened and used it loses moisture causing streaks and smudging Humid weather or water coolers can cause the humidity to increase in a room As paper is opened and used it absorbs any excess moisture causing ligh
112. so the printer system will recognizes that the printer cover is open or that a system fuser error has occurred and the light on the control panel will turn on T Replace the stopper and close the rear output tray 8 To resume printing open the top cover and then close it close it again Note If the L and the lights do not turn off there is still jammed paper inside the printer Check the input area and the inside of the printer PROBLEM SOLVING Clearing Paper Jams Input Area Note If paper has entered the toner cartridge area follow the instructions on page 7 12 It is easier to remove such jams from the inside of the printer than the paper input area Slide out Tray 1 to expose the jammed paper 2 Remove any misfed paper by pulling it out by the visible edge from the tray Make sure that all of the paper is properly aligned in the tray Note If the paper is jammed in the paper feed area and cannot be accessed from inside the printer remove Tray 1 from the printer and carefully pull the jammed paper free from the printer PROBLEM SOLVING Clearing Paper Jams 3 Slide the tray back into the printer 4 To resume printing open the top cover and then close in again Note If the L andthe lights do not turn off there is still jammed paper inside the printer Check the inside of the printer PROBLEM SOLVING Clearing Paper Jams
113. t e If paper coming out of the top output tray has problems such as excessive curl try printing to the rear output tray e To avoid paper jams do not open or close the rear output tray while the printer is printing Printing to the Top Output Tray Face down The top output tray collects paper face down in correct order The top output tray should be used for most print jobs and is recommended for printing the following e over 250 sheets of paper continuously A Top output tray Printing to the Rear Output Tray Face up The printer always prints to the rear output tray if it is open Paper comes out of the printer face up with the last page on top Printing from the Multi Purpose Tray to the rear output tray provides the straight paper path Opening the rear output tray might improve output quality with the following e over 100 sheets of paper continuously e envelopes A Rear output tray e labels e small custom size paper e postcards e paper lighter than 16 Ib 60 g m or heavier than 28 Ib 105 g m e transparencies Note Some special transparencies may have stacking problem by curl In that case please use the face down tray PRINT MEDIA Selecting the Output Tray To open the rear output tray 1 Open the rear door by pulling it down The cover functions as the output tray 2 Pull the extender to extend the output tray to its full le
114. t 6 seconds until the control panel lights blink rapidly to print a configuration sheet The printer must be in the ready mode For further information see page 7 6 Start manual feeding When you select Manual Feed for Paper Source from your software application you should press each time you feed a sheet of paper manually For further information see page 4 10 Cleaning the inside of the printer Press and hold for about 10 seconds until the control panel lights remain illuminated to automatically clean the inside of the printer After cleaning the printer one cleaning sheet prints For further information see page 7 6 Control Panel Lights The control panel lights indicate the status of your printer If the light is on the printer is experiencing an error See Troubleshooting Error Messages on page 7 22 Light status legend symbol for light off 8 symbol for light on vis lt Py N symbol for light blinking Control Panel Light Message Ready Mode lw The No action is needed If you press and hold the button for about 2 seconds a demo page will print If ators you press and hold the button for about 6 seconds a configuration sheet will print light is on and the printer is ready to print e 6 6 6 USING THE CONTROL PANEL Control Panel Lights Processing P The printer is receiving or processing data Wait for the job to print Pressing
115. t print and dropouts Also as paper loses and gains moisture it can distort This can cause paper jams As a result paper storage and handling are as important as the paper making process itself Paper storage environmental conditions directly affect the feed operation Care should be taken not to purchase more paper than can be easily used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important to prevent damage to a large supply of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environment damage especially if they are not wrapped with a moisture proof barrier The paper storage environment should be properly maintained to ensure optimum printer performance The required condition is 20 to 24 C 68 to 75 F with a relative humidity of 45 to 55 The following guidelines should be helpful when evaluating the paper s storage environment e Paper should be stored at or near room temperature e The air should not be too dry or too humid due to the hygroscopic properties of paper e The best way to store an opened ream of paper is to rewrap it tightly in its moisture proof wrapping If the printer environment is subject to extremes unwrap only the amount of paper to be used during the day s operation to prevent unwanted moisture changes
116. t the paper size manually E7 pima Print MEDIA KA A Printing Tasks This chapter explains your printing options and covers common printing tasks Topics included in this chapter are Printing a Document Using Toner Save Mode Printing on Both Sides of the Paper Manual Duplexing Printing Multiple Pages on One Sheet of Paper N Up Printing Scaling Your Document Fitting Your Document To a Selected Paper Size Printing Booklets Printing Posters Setting Graphic Properties Printing Watermarks Using Page Overlay Printing on Different Paper for the First Page Printing a Document The following procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to your software application s documentation for the exact printing procedure 1 Open the document you want to print 2 Select Print from the File menu The Print dialog box for your application will be displayed the Print dialog box for your application may look slightly different The basic print settings you will need are usually selected within this Print dialog box These settings include the number of copies paper size and page orientation If you see a Properties button click it If you see Setup Printer or Options click that button instead
117. tal retaining clip A and the plastic tabs on the end guides Pay attention to the paper limit mark on the left inside wall of the tray Paper overloading may cause paper jams Note If you want to change the paper size in the tray refer to To Change Paper Size in Tray 5 Slide the tray back into the printer To Change Paper Size in Tray 1 Squeeze the metal tab on the rear paper guide to adjust for the paper length EAJ Serine Ur Your Printer Load Paper 2 Adjust the paper length guide so the pointer matches the desired paper size Pointer 3 After loading paper squeeze the side guide as shown and slide it to the left flush against the paper 4 if necessary use the rear width guide Squeeze the rear width guide as shown and slide it to the left Notes e Do not push the width guide far enough to cause the media to warp lf you do not adjust the width guide it may cause a paper jam in otc en SETTING Up Your PRINTER Connect to the Computer with a Parallel Cable Make sure that both the printer and the computer are turned off 2 Plug the parallel printer cable into the connector on the back of the printer Push the metal clips down to fit inside the notches on the cable plug 3 Connect the other end of the cable to the parallel interface port on your computer and tighten the screws L See your computer documentation if gt o you need help
118. te The overlay document size must be the same as documents you will print with the overlay Do not create overlay with the watermark After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you want to print 2 When you change the print settings from your software application access the printer properties See page 5 2 to access the printer properties 3 Click the Overlays tab and select the desired overlay from the Overlay List box PRINTING TASKS Using Page Overlay PRINTING TASKS 4 If the desired overlay file does not appear in the Overlay List box click Load Overlay and select the overlay file Look in Sy Form ver Al cl E E Fj seras OL Gren File name Files of type mn Files O L Cancel A If you have stored the overlay file you want to use into an external source you can also load the file when you access this Load Overlay window After you select the file click Open The file is now shown in the Overlay List box and is available for printing Select the overlay from the Overlay List box Xerox Phaser 3310 Properties a s Faper Graphic Output Overlays WaterMarks About Overlay List No overlap Ereelte Hwer C AFormi vererox OWL A Load Overlay Delete Overlay T Quem Page Overlay Selected Overlay Status Overlay Creation Status Not creating a new pag
119. the printer will eliminate or reduce these problems Cleaning inside the 1 Turn the printer off and unplug the power cord then wait for i the printer to cool printer 2 Open the top cover and remove the toner cartridge Note To prevent damage to the toner cartridge do not 3 With a dry lint free cloth wipe away any dust and spilled toner expose it to light for more from the toner cartridge area and the toner cartridge cavity than a few minutes Cover it with a piece of paper if necessary Also do not touch the black transfer roller inside the printer By doing so you can damage the printer MAINTAINING YOUR PRINTER Cleaning the Printer 4 Locate the long strip of glass LSU inside the top of the cartridge compartment and gently swab the glass to see if dirt turns the white cotton black 5 Reinsert the toner cartridge and close the top cover Then turn the printer on Printing a cleaning Printing a cleaning sheet cleans the drum inside the toner cartridge Use this process if you are experiencing blurred sheet faded or smeared printouts This process will produce a page with toner debris which should be discarded 1 Make sure the printer is turned on and in the ready state and that there is paper loaded in the paper tray 2 Press and hold on the control panel for about 10 seconds until all control panel lights remain steadily lit then rele
120. tings you specify in the printer driver Change all print settings available in the software application first and change any remaining settings using the printer driver The settings you change remain in effect only while you are using the current program To make your changes permanent make them in the Printers folder Follows this procedure 1 Click the Windows Start button 2 Select Settings then Printers to open the Printers window Control Panel ime Taskbar amp Start Menu oy Folder Options A Active Desktop By Windows Update 3 Select the Xerox Phaser 3310 4 Click the right mouse button and select Properties to open the properties window PRINTING TASKS Printing a Document Canceling a Print Job There are two ways to stop a print job To stop a print job from the Phaser 3310 printer Press the button on the control panel The printer will finish printing the page that is moving through the printer and delete the rest of the print job Pressing cancels only the current job in the printer If more than one print job is in printer memory must be pressed once for each job To stop a print job from the Printers folder 1 From the Start menu select Settings 2 Select Printers to open the Printers window then double click the Xerox Phaser 3310 3 From the Document menu select Cancel Printing Windows 9x Me or Cancel Windows 2000 XP NT 4 0 Printin
121. tion on installing the Linux driver Before Installing the Printer Software Verify the following e At least 32 MB or more of RAM is installed on your PC e There is at least 200 MB of free disk space on your PC e All applications are closed on your PC before beginning installation e Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2000 or Windows XP SETTING Up Your PRINTER Install the Printer Software Installing the Printer Software from the CD ROM OO Phaser 3379 O 1 Place the CD ROM in the CD ROM drive Installation will start automatically If the CD ROM drive does not automatically run Select Run from the Start menu and type x cdsetup exe in the Open box where x is the drive letter for the CD ROM drive then click OK Note If the New Hardware Found box appears during the installation procedure click the x in the upper right corner of the box or click S Log OH Shkwon Cancel Shut Down Gol AGaQy 2 When the opening screen appears select the appropriate language XEROX PHASER 3310 E English Francais E Espa ol E Pyccxun E Portugu s SETTING UP YOUR PRINTER Install the Printer Software 3 Click Install Printer Driver 2 Xerox Phaser 3310 XEROX PHASER 3310 E Install Printer Driver E install RCP E Acrobat Reader User Guide 4 The Welcome window opens Click Next xerox Phaser 3310 x Welcome Xerox Ph
122. to enter a reduced power state after completing a print job according to a time specified in the Power save Mode box Select the desired length of time from the drop down list If your printer is constantly in use select Disable Power Save in Power Save Advansed Button to keep the printer ready with the minimum warm up time This uses more energy to keep the printer ready to print Printing Watermarks The Watermark option allows you to print text over an existing document For example you may want to have large gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document There are several predefined watermarks that come with the Phaser 3310 printer and they can be modified or you can add new ones to the list To use an existing 1 When you change the print settings from your software application access the printer properties See page 5 2 for watermark more information on accessing printer properties 2 Click the Watermark tab and select the desired watermark in the Message drop down list You will see the selected watermark in the preview window Xerox Phaser 3310 Properties E E Faper Graphic Output Overlays WaterMarks About E Message CONFIDENTIAL ead Update Delete Message eee t CONFIDENTIAL t CONFIDENTIAL ae A es in Te SIs Position W Transparent Text Color C mm i inches
123. to be sent to the printer e For LaserWriter 8 4 or higher turn Background Printing on at the Print dialog box PROBLEM SOLVING Troubleshooting PS Errors The following situations are PS language specific and may occur when several printer languages are being used Note To receive a printed or screen displayed message when PS errors occur open the Print Options dialog box and click the desired selection next to the PostScript errors section Problem PostScript file can not be printed This job contains binary data message appears A PS error page prints The optional Tray 2 is not selected in the driver PROBLEM SOLVING Possible Cause The PostScript option may not be installed The pure binary data option is not supported by the PostScript driver Print job may not be PS The printer driver has not been configured to recognize the optional Tray 2 Solution e Print a configuration page and verify that the PS version is available for printing o If PostScript is not available install the PostScript option See Memory and PostScript SIMMs on page F 2 Open the Properties of the PostScript driver click on PostScript and click on Advanced button The pure binary data option is not supported Choose another Make sure that the print job is a PS job Check to see whether the software application expected a setup or PS header file to be sent to the printer Ope
124. vailable for PostScript only available when the PostScript option is installed e Print error information determines what action the printer should take when an error occurs in PS interpreter When set to Off the printer does not print error information when error occurs in PS interpreter When set to On the printer prints error information when error occurs in PS interpreter f iP C PRINTING FROM DOS APPLICATIONS 1e A Using Windows PostScript Driver If you want to use the PostScript driver provided with your system CD ROM or diskettes to print a document use the information on this Appendix Topics included in this Appendix are Setting Your Printer with the PS Option Installing PPD Files Accessing the PS Printer Driver Features Setting Your Printer with the PS Option If you want to use the PostScript driver to print a document your printer should have e PS SIMM Option e 12 MB or more RAM Phaser 3310 comes with 4 MB as standard and the 8 MB SIMM included in the PS Option Kit must also be installed For instructions on installing the printer options see Appendix F Printer Options Installing PPD Files PPDs in combination with the PostScript driver access the printer features and allow the computer to communicate with the printer An installation program for the PPDs is provided on the Phaser 3310 CD ROM Notes Installing the PostScript printer driver ma
125. y require the use of the operating system files on the original CD ROM or diskette that came with your system If you have a PostScript 3 driver and want to use it you must install the PostScript 3 PPD which is also provided on the Phaser 3310 CD ROM Tl 1 Before installing PPD files make sure that the printer and the PC are properly connected with parallel USB or optional network interface For information on e Connecting with parallel interface see page 2 8 e Connecting with an USB interface see page 2 17 Installing USB Driver To use the USB interface you must also install the USB port driver e Connecting with an optional network interface see page F 5 Network Interface Card Usinc Windows POSTSCRIPT DRIVER Installing PPD Files 2 Insert the CD ROM shipped with your printer into your CD ROM drive 3 Click the Windows Start button 4 Select Settings then Printers to open the Printers window 5 Double click Add Printer 6 Click Next 7 Select Local printer Click Next Add Printer Wizard ss How is this printer attached to your computer IFitis directly attached to your computer click Local Printer If itis attached to another computer click Network Printer Local printet E T Network printer lt Back Cancel 8 Click on Have Disk click Browse then choose Language Codes e for Windows 95 98 x P3310 Eng or the desired Language language code addprint ps Win959

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