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User Manual - Western Digital

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1. WD Technical Support in your region For a list of Technical Support contacts visit support wdc com and see Knowledge Base Answer ID 1048 File Backup Apple Time Machine Mac OS 10 5 users can manage automatic file backup and recovery using Time Machine Visit Apple s support website at support apple com and search for article HT 1427 for more information ABOUT YOUR WD DRIVE 4 MY PASSPORT STUDIO PORTABLE HARD DRIVE USER MANUAL Connecting the Device FireWire 800 FireWire 800 to 400 Kod 0 5 O Turn on your computer Use the FireWire or USB cable supplied in the kit to connect the drive to the computer as shown Double click the My Passport icon that mounts to the desktop Open the WD_Mac_Tools folder and double click WDDriveManager dmg Note WD Drive Manager is required to enable the capacity gauge Double click WDMacTurboDrivers dmg to enable Turbo mode To use this device with Windows you must first reconfigure it to Windows format Search our knowledge base at support wdc com for answer ID 1550 and follow the instructions as prompted To ensure proper operation of the drive only use the FireWire or USB cable supplied in the kit CONNECTING THE DEVICE 5 MY PASSPORT STUDIO PORTABLE HARD DRIVE USER MANUAL Turning Off Disconnecting the Device Windows Right click the Safely Remove Hardware icon in your system tray and select Safely Remove Hardware You may hear the drive power
2. assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD and the WD logo are registered trademarks in the U S and other countries and My Passport and My Passport Studio are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 2008 Western Digital Technologies Inc All rights reserved 4779 705015 A00 Sep 2008 APPENDIX 9
3. down before the Power LED turns off The drive is now shut down properly and you may disconnect the drive safely Macintosh Drag the My Passport icon to the Trash icon for proper dismount ou may hear the drive power down before the Power LED turns off The drive is now shut down properly and you may disconnect the drive safely TURNING OFF DISCONNECTING THE DEVICE 6 MY PASSPORT STUDIO PORTABLE HARD DRIVE USER MANUAL Troubleshooting If you have problems when installing or using this product refer to this troubleshooting section or visit our Support website at support wdc com and search our knowledge base for more help How to Answer ID format the drive to Mac OS format 287 back up data using Mac OS 10 5 x and Time Machine 1694 format a WD My Book Studio Studio Il or My Passport Studio Edition 1550 hard drive for usage with Windows obtain and reinstall the original software included with this product 1425 use a WD external drive with My Computer 1717 Frequently Asked Questions Q Why does the drive not power up or is not recognized by the computer A You must use the FireWire or USB cable supplied in the kit For USB connectivity a special USB cable may be needed for computers with limited bus power For more information in the U S visit shopwd com Outside the U S contact WD Technical Support in your region If your system has a USB 2 0 PCI adapter card be sure that its drivers are installed befor
4. occur in a particular installation Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment The following booklet prepared by the Federal Communications Commission may be helpful How to Identity and Resolve Radio TV Interference Problems This booklet is Stock No 004 000 00345 4 available from the US Government Printing Office Washington DC 20402 ICES 003 NMB 003 Statement Cet appareil num rique de la classe B est conforme la norme ICES 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuv pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 UL 60950 1 S rete d quipement de technologie de l information CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union including the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe GS Mark Germany only Machine noise regulation 3 GPSGV Unless declared otherwise the highest level of sound pressure from this product is 70db A or less per EN ISO 7779 Maschinenl rminformations Verordnung 3 GPSGV Der h chste Schalldr
5. My Passport Studio Portable Hard Drive m gt D m u 2 User Manual I O OD Western Digital MY PASSPORT STUDIO PORTABLE HARD DRIVE USER MANUAL Getting Started Thank you for purchasing this WD product For the latest WD product information and news visit our website at www westerndigital com Kit Contents My Passport Studio Portable Hard Drive FireWire 800 cable FireWire 800 to 400 cable USB cable Drawstring carrying bag Quick Install Guide Important My Passport is intended for use only with the FireWire or USB cable supplied Drawstring Carrying Bag Quick Install Guide USB Cable Compatibility Macintosh Windows An available FireWire 800 FireWire An available FireWire 800 FireWire 400 6 pin or USB port 400 6 pin or USB port Mac OS X 10 4 11 or 10 5 2 Windows 2000 XP Vista Note Compatibility may vary depending on user s hardware configuration and operating system To use this device with Windows you must first reconfigure it to Windows format Search our knowledge base at support wdc com for answer ID 1550 and follow the instructions as prompted Important For highest performance and reliability it is recommended that you install the latest updates and service pack SP Go to the Apple menu and select Software Update GETTING STARTED 1 MY PASSPORT STUDIO PORTABLE HARD DRIVE USER MANUAL Recording Your WD Product Informat
6. WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at support wdc com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 5 years in the North South and Central Americ
7. a region 5 years in the Europe the Middle East and Africa region and 5 years in the Asia Pacific region unless otherwise required by law The term of your limited warranty shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at support wdc com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu o
8. e connecting your WD USB 2 0 external storage product The drive is not recognized correctly unless USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures Q How do I partition and reformat the drive for Windows A For directions on how to partition and format this device for Windows please search our knowledge base for answer ID 1550 at support wdc com Q Why ts the data transfer rate slow A Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 2 0 adapter card or a system that does not support USB 2 0 If your system includes a PCI slot you can achieve Hi Speed USB transfer rates by installing a USB 2 0 PCI adapter card Contact the card manufacturer for installation procedures and more information TROUBLESHOOTING 7 MY PASSPORT STUDIO PORTABLE HARD DRIVE USER MANUAL Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not
9. f a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Technical Support Services If you need additional information or help during installation or normal use of this product visit our product support website at support wdc com and search our knowledge base When contacting WD for support have your WD product serial number system hardware and system software versions available support wdc com www westerndigital com 800 ASK 4WDC North America 949 672 7199 Spanish 800 6008 6008 Asia Pacific 31 20 4467651 EMEA Western Digital 20511 Lake Forest Drive Lake Forest California 92630 U S A Information furnished by WD is believed to be accurate and reliable however no responsibility is
10. ion In the following table write the serial number and model number of your new WD product found on the label on the bottom of the device Also write the purchase date and other notes such as your operating system and version This information is necessary for setup and technical support Serial Number Model Number System and Software Notes Registering Your WD Product Your VWD product includes 30 days of free technical support during the applicable warranty period for your product The 30 day period commences on the date of your first telephone contact with WD technical support Register online at register wdc com Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external storage product Do not drop or jolt the device Do not move the device when connected Do not stack any objects on top of the device Do not operate or store the device in an ambient temperature above 40 C 104 F GETTING STARTED 2 MY PASSPORT STUDIO PORTABLE HARD DRIVE USER MANUAL About Your WD Drive Features Cover slides to the left 0000 FireWire 800 o LED Indicators The power activity and capacity gauge indicators are represented by four LEDs underneath the sliding port cover as shown above Only o
11. ne LED illuminates at a time corresponding to drive capacity used Power Activity LED Behavior Appearance Drive State Steady Power on state or power save mode Slow flashing Drive standby Alternating left to right then right to left Drive in use Capacity Gauge The capacity gauge is enabled only through installation of WD Drive Manager which must be installed on each system to which My Passport is connected The capacity gauge Is updated automatically upon drive usage The capacity gauge consists of four sections which illuminate left to right to indicate space used on the drive during power on state Each section represents approximately 25 percent of drive capacity Because this drive Is preformatted and contains software and utilities the first section is illuminated upon installation Storage Used 9000 C200 0080 000 0 24 percent 25 49 percent 50 74 percent 75 100 percent ABOUT YOUR WD DRIVE 3 MY PASSPORT STUDIO PORTABLE HARD DRIVE USER MANUAL Drive Interfaces FireWire 800 FireWire 800 has a maximum data transfer rate of 800 Mb s and is backward compatible with FireWire 400 using the special FireWire 800 to 400 cable included in this kit Note Connection to a FireWire 400 device transfers data at FireWire 400 speed up to 400 Mb s FireWire 400 FireWire als
12. o known as IEEE 1394a is the serial bus interface standard for personal computers and digital audio digital video It features a simplified cabling system supports hot swapping and peer to peer device communication FireWire 400 supports data transfer soeeds up to 400 megabits per second USB 2 0 Interface USB is the industry standard interface for most Windows based computers Hi Speed USB USB 2 0 supports data transfer rates up to 480 Mb s USB 2 0 is backward compatible with USB 1 1 Connection to a USB 1 1 port transfers data at USB 1 1 speed up to 12 Mbps Turbo FireWire USB Turbo mode maximizes the performance of the standard FireWire or USB connection by optimizing the communication between the drive and your computer Turbo mode can be enabled only through the installation of WD Mac Turbo drivers Note Turbo FireWire is available only for Mac Drive Format This WD device is preformatted to HFS Journaled for compatibility with Macintosh operating systems To reformat the device to Windows visit support wdc com and search our knowledge base for answer ID 1550 Important Reformatting the drive erases all its contents If you have already saved files on the My Passport drive be sure to back them up before reformatting Optional Power Booster Cable For USB connectivity a special USB cable may be needed for computers with limited bus power For more information in the U S visit shopwd com Outside the U S contact
13. uckpegel betr gt 70 db A oder weniger gem EN ISO 7779 falls nicht anders gekennzeichnet oder spezifiziert VCCI Notice Japan only TOREJ FRUERESTERESATKRAGES VCCI DE BS 77 ABMBRGEECT CORB RERMCHATSCE amp BMELTVETH CORBPIYARPFLEY a gt BEMICMEL T ASN ZEBERBIERELTLERBNSET BRA cit 2 TE LUM RUELTRSU This is a Class B product based on the standard of the Voluntary Control Council for Interference VCCI from information technology equipment If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual MIC Notice Republic of Korea only Of AWE ASSLES Armada Bi 7171 OPS SSBN77 W784 FAIRE RE LE AXE 4 H ASW gt USC Class B Device 1 Please note that this device has been approved for non business purposes and may be used in any environment including residential areas Environmental Compliance China AeA EW RICK BEA BK Pein PA EA EY CRIN Kt f N T SAUER Cd Fr Z Cr VD PBB IRIZA ALEN ka RA BEA E EAE E ISSA E E ERE SJ T11363 2006 Fri ne KES DF X AAT BEA RR TE RA E RL AG BE ST T11363 2006 ERAHNEN IE EEK GEL ATT AG AG BEAR SE BaF LT ERT INE ET ETE BER PE APPENDIX 8 MY PASSPORT STUDIO PORTABLE HARD DRIVE USER MANUAL Warranty Information Obtaining Service

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