User Manual
Contents
1. EES GEE ERE A P 8 LCDK2005 2 3 4 LCD A2001 A2002 A2003 Dongle Connections LCD A2003 DVI USB dongle M To connect DVI D connector to the computer s video card EM To connect USB connector to the computer s USB port Matrix Cat6 KVM switch D e Cat6 cable lt w Be up to 132 ft LCD A2003 DVI USB dongle ooo vnoo III 00 He eo je o o je 00 je 000 USB server LCD A2001 VGA USB dongle m o connect DB 15 connector to the computer s video card EM To connect USB connector to the computer s USB port Matrix Cat6 KVM switch m q Cat6 cable lt GH up to 132 ft LCD A2001 VGA USB dongle AB om oOo ENOO III 00 Re o cove IERTI eseo USB server LCD A2002 VGA PS 2 dongle EM To connect DB 15 connector to the computer s video card m To connect keyboard connector to the computer s keyboard port m o connect mouse connector to the computer s mouse port Matrix Cate KVM switch EDA Cat6 cable O o eoo 10 e eooo 0 RH HB up to 132 ft LCD A2002 VGA PS 2 dongle PS 2 server P 9 LCDK2005 2 3 4 Specification Matrix DB 15 16 port KVM LCDK2005 2 LCDK2005 3 LCDK2005 4 M KVM Port Number of ports 16 Connector 16 x DB 15 combo connector Connectivity Combo 4 in 1 KVM cable up to 6 10 amp 15 feet M Local Console Monitor port 1 x DB 15 VGA up to 1600 x 1200 Keyboard amp mouse port 2 x USB type connector f2. Logout the KVM if password security is ON Show up the status windows Scroll Lock Scroll Lock B Scroll Lock Scroll Lock P Advance hotkeys for Supervisor login only Activate auto scan mode for connected Scroll Lock Scroll Lock S enki Press any key to exit the auto scan mode Reset all the KVM settings to factory Scroll Lock Scroll Lock R default Except User Security settings Disable and enable password security Scroll Lock Scroll Lock U Default security is OFF To enable disable the screen saving Scroll Lock Scroll Lock L function and 10 minutes auto logout Default the screen saving is OFF Remarks Example of Scroll Lock Scroll Lock Bank no Port no Bank No 1 to 8 Port No 01 to 16 e g Bank 1 Port4 ScrollLock ScrollLock 1 0 4 e g Bank 2 Port 16 Scroll Lock ScrollLock 2 1 6 You must press the hotkey within 2 seconds A beep sound will be heard for successful entering The numeric keypad is not supported while in OSD screen the arrow keys PgUp PgDn and Enter keys are supports Remote Console Hotkey Hotkey Function Scroll Lock Scroll Lock F1 Show up the Help OSD windows Select Hotkey Scroll Lock Scroll Lock F2 Default is Caps Lock Scroll Lock Scroll Lock C Toggle switch between remote amp local port Turn the buzzer ON amp OFF Default the buzzer is ON Activate auto scan mode for remote amp local port The s
3. PS 2 KVM cable LCD A1004 to USB interface The LCD A1001 includes the built in mapping of all the Suns amp Macs system hotkey Combo KVM Can the Combo KVM support the keyboard or monitor with a USB hub built in The Combo KVM switch is only capable of passing Keyboard Mouse and Video signals As a result other USB devices with a USB hub will not work Can I use the touchscreen with KVM switches No the KVM switches do not support the touchscreen driver Two console KVM What is the resolution support on remote console The remote console can support up to 1 000 feet at 1024 x 768 and up to 500 feet at 1600 x 1200 Why am I getting ghosting images or shadowing on remote console Press Scroll lock Scroll lock A on the keyboard connected to remote console box to force auto adjusting the video signal to optimize Cat6 KVM Can I use standard Cat6 cable for dongle The dongle can support Cat5 5e 6 straight cable To maximum performance and stability we strongly recommend applying the Cat6 cable LCD A2011 12 13 14 15 16 from us we are designed and qualification tested using pre made factory made Cat5e cable assemblies in fixed lengths Using this type of cable assembly will provide excellent link connections and data communication As poorly made field cable assemblies can cause damage to the Cats KVMs amp dongles and result in a poor or intermittent link The warranties do not apply to damage resulting from user supplie
4. to the port Access Green LED on indicating a selected channel Remote Red LED on indicating the port is selecting by a remote console Channel button Press to select channel from 01 to 32 Bank button Select the bank from 1 to 8 P 11 LCDK2005 2 3 4 Password Matrix KVM Usage The password is disabled by default i e There is no password required when you power on the KVM switch for the first time E Enable password 1 Press the KVM hotkey Scroll Lock Scroll Lock U 2 Logout the KVM by pressing the hotkey Scroll Lock Scroll Lock P 3 In SUPERVISOR level enter 00000000 eight zeros in user name amp password field Do not use 0 on number pad 4 In USER level press Space bar Enter in user name amp password field Remark Automatic logout after 10 minutes of inactivity E Set your own user name 8 password 1 Login the KVM in SUPERVISOR level by pressing 00000000 eight zeros in user name amp password field Call KVM OSD menu by pressing the KVM hotkey Scroll Lock Scroll Lock Space Bar Press F1 to the MAIN MENU Select USER SECURITY Set password in SUPERVISOR amp USER level a In the left top row S SUPERVISOR press Enter to set your own user name amp password b Inthe row 1 to 8 USER press Enter to set your own user name amp password 6 Press Enter to save the setting or press Esc to cancel the editing without any change On Go NO Remark a Blank has underscore while SPA
5. CE doesn t have b Press any alphanumeric key to move to next input item SPACE is treated as a valid character E Change your password Login the KVM in SUPERVISOR level by pressing your own user name amp password Call KVM OSD menu by pressing the KVM hotkey Scroll Lock Scroll Lock Space Bar Press F1 to the MAIN MENU Select USER SECURITY Change password in SUPERVISOR amp USER level a In the left top row S SUPERVISOR press Enter to change your user name amp password b Inthe row 1 to 8 USER press Enter to change your user name amp password 6 Press Enter to save the setting or press Esc to cancel the editing without any change Remark a Blank has underscore while SPACE doesn t have b Press any alphanumeric key to move to next input item SPACE is treated as a valid character OF PONS M Disable your password 1 Press the KVM hotkey Scroll Lock Scroll Lock U 2 Logout the KVM by pressing the KVM hotkey Scroll Lock Scroll Lock P 3 You don t need user name amp password to access the KVM OSD menu m Forget your password Please contact your supplier for further support Remark E You must press the KVM hotkey within 2 seconds E A beep sound will be heard for successful entering KVM hotkey P 12 LCDK2005 2 3 4 KVM OSD Matrix KVM Usage OSD Menu PORT NAME BANK 1 F1 MENU 0 gt BSRB F2 LOGOUT SYSTEM E3 PREV SYSTEM ESC QUIT SYSTEM ENTER COMPLETE SYSTEM 4 SELECT SYS
6. TEM PgUp PgDn SYSTEM BANK SELECT SYSTEM USER SUPERVISOR SCAN TIME 10 SEC OSD operation next to the system name The PC is powered on next to the system name The PC is selected F1 Access F1 MAIN MENU F2 Logout the OSD menu F3 Previous menu Esc Cancel Quit Enter Complete Switch to selected port t t Switch to previous or next port PgUp PgDn Switch to previous bank or next bank 1 21314 Display port 01 08 09 16 17 24 25 32 Remark Display port 17 32 for 32 port model only F1 Main Menu MAIN MENU SELECT OPTION PORT NAME EDIT PORT SEARCH USER SECURITY ACCESS LIST HOTKEY TIME SETTINGS OSD MOUSE 01 LANGUAGE 02 PORT NAME EDIT 03 PORT SEARCH 04 USER SECURITY 05 ACCESS LIST 06 HOTKEY 07 TIME SETTINGS 08 OSD MOUSE OSD language change Define port name Quick searching by port name Change password Define user access authority Change hotkey Modify scan display time interval Modify OSD mouse speed P 13 LCDK2005 2 3 4 KVM Hotkey Matrix KVM Usage Local Console Hotkey Hotkey Function Scroll Lock Scroll Lock Space Bar Calling OSD menu Right button mouse Esc Calling OSD menu Scroll Lock Scroll Lock t Switch to previous port Scroll Lock Scroll Lock Switch to next port Scroll Lock Scroll Lock PgUp PgDn Switch to previous bank or next bank Scroll Lock Scroll Lock Bank no Port no Switch to specific port Turn the buzzer ON and OFF Default the buzzer is ON
7. Zam Global Technology Inc RZ www RackmountMart com Toll Free 1 888 865 6888 Tel 510 226 8368 Fax 510 226 8968 Email sales RackmountMart com Regulatory Notice Legal Information First English printing October 2002 Information in this document has been carefully checked for accuracy however no guarantee is given to the correctness of the contents The information in this document is subject to change without no tice We are not liable for any injury or loss that results from the use of this equipment Safety Instructions M Unplug equipment before cleaning Don t use liquid or spray detergent use a moist cloth M Keep equipment away from excessive humidity and heat Preferably keep it in an air conditioned envi ronment with temperatures not exceeding 40 Celsius 104 Fahrenheit E When installing place the equipment on a sturdy level surface to prevent it from accidentally falling and causing damage to other equipment or injury to persons nearby E When the drawer is in an open position do not cover block or in any way obstruct the gap between it and the power supply Proper air convection is necessary to keep it from overheating E Arrange the equipment s power cord in such a way that others won t trip or fall over it M If you are using a power cord that didn t ship with the equipment ensure that it is rated for the voltage and current labeled on the equipment s electrical ratings label The voltage rating on the c
8. ate the KVM in a suitable environment M The surface for placing and fixing the KVM should be stable and level or mounted into a suitable cabinet E Make sure the place has good ventilation is out of direct sunlight away from sources of excessive dust dirt heat water moisture and vibration EM Position LCD Keyboard Drawer with respect to related facilities Unpacking The KVM comes with the standard parts shown in Package Content Check and make sure they are included and in good condition If anything is missing or damage contact the supplier immediately P 1 LCDK2005 2 3 4 LCDK2005 2 3 4 Matrix DB 15 16 port KVM Installation Og screw A M3 2 x 4 5 mm screw B M4 x 10 mm m Install each bracket using screws pro vided shown in Figure 1 Figure 1 Installing the bracket to the KVM Fix the KVM into the rack Hardware for fixing the mounting bracket to the rack is not provided Figure 2 Fixing the KVM into the rack P 2 LCDK2005 2 3 4 LCDK2005 2 3 4 Matrix DB 15 16 port KVM Package Content only for rackmount KVM RORE RO RORE OROS KVM switch x 1 pc Screw M3 2 x 4 5mm x 4 pcs Screw M4 x 10mm x 8 pcs Bracket x 1 set Receiver Qty refer to the below table User manual x 1 pc 12V Power adapter for KVM x 1 pc Power cord x 1 pc 12V Power adapter for receiver Qty refer to the below table LCD A3001 Combo 4 in 1 KVM cable for receiver Qty refer to t
9. can time interval is 5 seconds Scroll Lock Scroll Lock Scroll Lock Scroll Lock S Scroll Lock ScrollLock A Auto adjust the video signal P 14 LCDK2005 2 3 4 Optional Accessories Matrix KVM Usage 1 Combo KVM cable 1 1 LCD A3001 6feet 1 2 LCD A3002 10 feet 1 3 LCD A3003 15 feet 2 Matrix KVM cascade cable 2 1 LCD A1021 feet Cat5 cable 3 1 LCD A2011 3 feet 3 2 LCD A2012 6 feet 3 8 LCD A2013 10 feet 3 4 LCD A2014 15 feet 3 5 LCD A2015 33 feet 3 6 LCD A2016 66 feet Combo KVM cascade cable 4 1 LCD A1019 6 feet DVI USB Dongle 5 1 LCD A2003 DVI D VGA USB Dongle 6 1 LCD A2002 USB VGA PS 2 Dongle 7 1 LCD A2001 PS 2 Power cord 8 1 IEC power cord 8 2 NEMA 5 15 power cord US 8 3 BS 1363 power cord UK 8 4 CEE 7 4 power cord German 8 5 AS 3112 power cord Australia P 15 LCDK2005 2 3 4 DC Power 12V 24V 48V Input ole o Input rating Input voltage Input range Input current No load Full load Output rating Output voltage Output current Efficiency Remarks 12 Volt 9 18V 50 mA 4950 mA 12 Volt 4 16A 84 m Package does not include power cord 24 Volt 18 36V 50 mA 2450 mA 12 Volt 4 16A 85 Matrix KVM Usage 48 Volt 36 75V 50 mA 1220 mA 12 Volt 4 16A 85 Troubleshooting 1 There is no LED display on KVM membrane switch i Make sure the power adapter plugged into the KVM Sw
10. d cable The company reserves the right to modify product specifications without prior notice and assumes no responsibility for any error which may appear in this publication All brand names logo and registered trademarks are properties of their respective owners Copyright 2008 Synergy Global Technology Inc All rights reserved P 18 LCDK2005 2 3 4
11. he below table a 12V a PRE LCD A3001 in a KVM cable LCDK2005 2 2 P 3 LCDK2005 2 3 4 LCDK2005 2 3 4 Matrix DB 15 16 port KVM Connection Local console Remote 1 gt o il LCDK2005 2 w in Cascade Local console Remote 1 LCDK2005 3 Remote 2 _ in emote out Cascade Local Remote 3 console Remote 1 KAWKOGOFA E CEE CEES CEH eHO CEE eo CLEO cay a aT GE eG c EHo eGR CGH CEH CEE eG Remote 2 out in Cascade Connection Rackmount KVM Combo cable supports PS 2 or USB interface server Cat6 cable up to 300 meters to remote access server m Local Remote USB Cat6 Console Console Power Cascade P 4 LCDK2005 2 3 4 LCDK2005 2 3 4 Matrix DB 15 16 port KVM Connection KVM modules SS Cat6 cable up to 300 meters ma to remote access server Combo cable supports PS 2 or USB interface server z P Servers Cascade Connection LCD A3001 E EF 22S 2s LCD A3001 KVM cable O ESEJ 100 IKON 00 USB server via LCD A3001 PS 2 server via LCD A3001 P 5 LCDK2005 2 3 4 LCDK2005 2 3 4 Matrix DB 15 16 port KVM Receiver Receiver Box Front View Rear View Ea EH Sos USB Local Remote Local Monitor Remote I O Power Keyboard Mouse Button B
12. ipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the follow ing measures EM Re position or relocate the receiving antenna M Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected LCDK2005 2 3 4 Important Safeguards Please read all of these instructions carefully before you use the device Save this manual for future reference What the warranty does not cover E Any product on which the serial number has been defaced modified or removed m Damage deterioration or malfunction resulting from O 0O 0 0 0 0 H O Accident misuse neglect fire water lightning or other acts of nature unauthorized product modifi cation or failure to follow instructions supplied with the product Repair or attempted repair by anyone not authorized by us Any damage of the product due to shipment Removal or installation of the product Causes external to the product such as electric power fluctuation or failure Use of supplies or parts not meeting our specifications Normal wear and tear Any other causes which does not relate to a product defect E Removal installation and set up service charges Before Installation M It is very important to loc
13. itch if the LED s still off perform soft reset to KVM switch ii Power cycle KVM switch I can power on the KVM but I am not getting any picture at all how can I solve this Switching to another port and checking if this port has the same problem a If you switch to another port please check the screen resolution is the same b Check the OSD menu is available on the hot keys Scroll lock Scroll lock space bar If the problems persist please make sure the cables are inserted properly and the boot up sequence is followed The screen is on but the keyboard and mouse don t work i Check the server by using a different keyboard and mouse ii For PS 2 servers The keyboard and mouse are not hot pluggable ili For USB servers Unplug and plug allowing a few seconds for the bus emulation process to complete iv Do not press any keys on the keyboard whilst the server is booting up This can cause a keyboard error or cause the keyboard not to detect the KVM switch v Try a different keyboard but use only 101 102 104 key keyboard vi Avoid moving the mouse whilst switching the KVM ports There is no LED display on the dongle The LED on the dongle will flash when plugged into the USB or PS 2 server The light will then become steady when the KVM switch has connected If the LED light is on and not flashing when plugged into server please unplug the USB or PS 2 and try again Or try another good dongle to verify if problem stil
14. l appears If the problem persists please contact your supplier P 16 LCDK2005 2 3 4 FAQ General 1 How do the KVM switches allow the user to switch ports There are two ways to switch ports One is the membrane buttons on the front and the other way is with Hot key commands What operating systems do the KVMs support The KVMs support multi platform support allows you to control Windows based computers Sun So laris systems Linux or even Macs by a single KVM switch The KVM switches support multi platform operating systems including but not limited to DOS Windows 95 98 ME NT 2000 XP Linux Solaris and Mac OS Do I have to power down the KVMs to add a new server The KVMs are hot pluggable and allows servers or devices to be added or removed without power ing down the switch but components of connected devices such as the servers may not be hot pluggable We suggest that turn off power to all devices before connecting them Why I can t login with default password on KVM switch The default username and password for the KVM switch is eight zeros 00000000 Please check i The Num lock is not turned on for notebook type keyboard ii The numeric number keys on the number pad are not accepted by KVM only the main number keys Can I disable the KVM password Yes for Matrix KVM Cate KVM amp Combo DB 15 KVM user can disable enable the KVM password by hotkey No for PS 2 KVM user can t di
15. or keyboard amp mouse M Cat6 Remote Console Number of remote port 1 2 3 Monitor port DB15 pin VGA up to 1600 x 1200 Keyboard amp mouse port 2 x USB type connector for keyboard amp mouse Remote I O RJ45 via Cat5 Cat5e Cat6 cable up to 1 000 feet m Expansion Up to 128 servers by 8 level cascade M Compatibility Multi platform Mix PCs SUNs IBMs HPs DELLs Server Support Windows Vista 2003 XP 2000 Linux Netware Unix M Power Input 100 240VAC 50 60Hz 0 5A via AC DC cord Option DC 12V 24V 48V DC input Consumption Max 24 Watt Standby 5 Watt M Regulatory Approval FCC CE E Environmental Operating 0 to 50 Storage 5 to 60 C Relative humidity 90 non condensing Shock 50G peak acceleration 11ms half sine wave Vibration 58 100Hz 0 98G 11ms cycle Product Information Dimension W x D x H 448 x 180 x 44 mm 17 6 x 7 1 x 1 73 inch Net weight 4kg 9lb P 10 LCDK2005 2 3 4 KVM Button Matrix KVM Usage Power ON M Turn off all servers and KVM switches E Make sure all cables connectors are properly connected m Recommend Power ON sequence is monitor KVM switch finally computer Front Panel Port LED Indications 8 ports OOOO Matrix OO OO0O0 Bank no PC port LEDs Channel Bank button button 16 ports OOOO Matrix OOOOOO 32 ports Bank no 7 Segment BANK LED indication PC port LEDs Power Blue LED on indicating a PC is connecting
16. ord should be higher than the one listed on the equipment s ratings label EM Observe all precautions and warnings attached to the equipment M f you don t intend on using the equipment for a long time disconnect it from the power outlet to prevent being damaged by transient over voltage EM Keep all liquids away from the equipment to minimize the risk of accidental spillage Liquid spilled on to the power supply or on other hardware may cause damage fire or electrical shock M Only qualified service personnel should open the chassis Opening it yourself could damage the equip ment and invalidate its warranty m If any part of the equipment becomes damaged or stops functioning have it checked by qualified service personnel Regulatory Notices Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation Any changes or modifications made to this equipment may void the user s authority to operate this equip ment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equ
17. sable the KVM password What do I do if I forget the password If the user change the default password and lose the password please contact the supplier for further support How many levels of KVM cascade are supported 8 levels are supported Can I cascade the different types KVM switches together No only same type KVM can cascade together e g PS 2 to PS 2 USB to USB Why am getting ghosting images or shadowing i Check that all video cables are inserted properly ii Check whether the KVM supports the resolution and refresh rate on your servers iii Check whether the graphics card you are using supports the resolution and refresh rate on your server or not iv Connect the monitor directly into the servers you are having trouble with to see if problem still appears P 17 LCDK2005 2 3 4 FAQ 10 The server VGA resolution does not match the resolution of monitor The KVM supports DDC function which will dynamically detect and the DDC data The problem may come from the power on sequence For KVM switch The recommended power on sequence is monitor KVM switch and then servers For remote console box It supports DDC function but does not support hot plug the recommend power on sequence is monitor remote console box and then servers PS 2 KVM Can I connect to Suns USB type and or Macs system to PS 2 KVM switches Yes Use PS 2 to USB converter LCD A1001 to convert the keyboard amp mouse of
18. utton Computer Receiver Connection LCDK2005 4 12V DC Power Adapter Monitor Tg Cat6 cable up to 300m LCD A3001 KVM cable MNIE 100 est USB server via LCD A3001 PS 2 server via LCD A3001 P 6 LCDK2005 2 3 4 LCDK2005 2 3 4 Matrix DB 15 16 port KVM Cascade m Cascaded KVM Bank 2 to 8 must be 2 User console KVM up to 240 servers EM Interconnection with Matrix Cate KVM EM Cascading multiple KVM by LCD A1021 cable Cascade Rackmount KVM 6 Cascade A SDDS ee SS OHS M MOMS CDK2005 2 LCD A1021 cable eee CD2004 2 EZ SSeS 0DK2007 2 F LCD A1021 cable Es Iei ii LCD A1021 cable i LCD A1021 cable P 7 LCDK2005 2 3 4 LCDK2005 2 3 4 Matrix DB 15 16 port KVM Cascade m Cascaded KVM Bank 2 to 8 must be 2 User console KVM up to 240 servers M Interconnection with Matrix Cate KVM EM Cascading multiple KVM by LCD A1021 cable Cascade KVM modules CED CND CI 16 15 10 9 Cascade be Er Be SO anan us aw CE OP ED PE CZP CEED lt gt i LCD2005 2 i LCD A1021 cable Z MA LCDK2007 2 LCD A1021 cable E m xst EES LCDK2006 2 LCD A1021 cable ETLE a caa LCD A1021 cable
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