USER MANUAL SUPRA 1100/1600/2100 - xmart-ups
Contents
1. www xmart ups com 1303 SUPRA 1100 1600 2100 ENG 6 USER MANUAL SUPRA 1100 1600 2100 ENGLISH 2 QUALITY PERFORMANCE SAFETY SAFETY LOW VOLTAGE DIRECTIVE 2006 95 EC UPS Part 1 1 General amp Safety UPS in accessible areas IEC EN 62040 1 ELECTROMAGNETIC COMPATIBILITY EMC DIRECTIVE 2004 108 EC UPS Part 2 Electromagnetic Compatibility IEC EN 62040 2 Low Freq Conducted Disturbances amp Signals IEC EN 61000 2 2 IEC EN 61000 4 2 Air Level 3 Contact Level 2 Radiated radio Frequency immunity IEC EN 61000 4 3 Level 3 IEC EN 61000 4 4 Level 3 IEC EN 61000 4 5 Surge immunity L L Level 2 L G Level 3 Electrostatic discharge immunity Test Electrical Fast Transient burst immunity UPS Part 3 Methods of operation specifications and test requirement IEC EN 62040 3 IT Equipments SAFETY Part 1 General Requirements IEC EN 60950 1 IP PROTECTION IP20 static Manufactured under QUALITY MANAGEMENT ISO 9001 2000 Manufactured under ENVIRONMENTAL MANAGEMENT ISO 14001 2004 Any modification made by user or operator may affect compliance of the safety and performance certifications listed above UPS manufacturer is not responsible of any modification made on the product or its accessories after it is manufactured This product is designed to operate in domestic and commercial environment CE standards apply for 230Vac models 3 BATTERIES MAINTENANCE Batteries capacity in general of all2. directives in your country At the moment of disposing all pieces need to be managed appropriately to avoid possible environmental damage or for some materials to be recycled BATTERIES Do not throw it to fire risk of explosion Do not open the batteries there are dangerous liquids inside www xmart ups com 1303 SUPRA 1100 1600 2100 ENG 2 USER MANUAL SUPRA 1100 1600 2100 ENGLISH 9 AFTER SALES SUPPORT amp WARRANTY Support If a failure or problem is detected please check troubleshooting section in user manual If problem cannot be solved please contact authorized service center or authorized dealer Batteries Rechargeable batteries can be charged and discharged hundreds of times However they will eventually wear out This is not a defect or failure so that batteries wear out is not covered by this warranty Battery lifetime will depend of operative conditions like working temperature type and frequency of discharging cycles Higher the temperature shorter will be the lifetime Frequent and deep discharging cycles also will short lifetime For critical applications batteries should be revised and replaced periodically Long storage longer than 6 months without required recharging will wear out batteries This situation is not covered by this limited warranty since this is not considered as a defect Check recharging instructions on user manual Conditions Limited Warranty PLUS 1 Subject to the conditions of this limited w
3. kinds decreases with time and use Our products contain high quality batteries only Batteries useful life in our UPS is between 3 and 5 years considering environment temperature under 25 C and optimal operational conditions This time can be dramatically reduced by high temperature and other adverse operation condition Batteries life expectancy may be also affected by other operation conditions such as electrical service quality as well as number and kind of equipments connected to UPS Batteries should be periodically tested to check capacity and assure and appropriate back up To enlarge batteries life expectancy it is recommendable to fully discharge UPS once every 3 months During long UPS storage recharge batteries according to following table STORAGE TEMPERATURE FREQUENCY RECHARGING TIME 25 C a 30 C Every 4 months 30 C a 45 C Every 2 months www xmart ups com 1303 SUPRA 1100 1600 2100 ENG 3 USER MANUAL SUPRA 1100 1600 2100 ENGLISH 4 UPS DESCRIPTION This kind of equipment is known as UPS Uninterruptible Power Supply It has 2 main functions give electrical protection against surges spikes and some other dangerous failures of electrical main system and also provides electrical backup based on internal batteries In that way products you connect to your UPS will be protected and will receive electrical energy even during failures of main electrical AC system This UPS is designed to satisfy all requirements o
4. 95x145x205 mm 8 9 Kg 9 7 Kg 9 8 Kg 420x195x270 mm 490x230x287 mm 395x145x205 mm 10 1 Kg 10 9 Kg 11 Kg 48pcs 500Kg 30pcs 342Kg 30pcs 345Kg 120x100x121cm 120x100x100cm 120x100x100cm 84pcs 865Kg 60pcs 669Kg 60pcs 675Kg 120x100x202cm 120x100x201cm 120x100x201cm Technical specifications may change without further notice Las especificaciones pueden cambiar sin aviso previo EUROPE Headquarters Latin America Headquarters Ave Can Bordoll 60 Nave 4 Zona Ind San Vicente Il C F A11 Sabadell 08202 SPAIN Maracay Venezuela sales xmart ups com sales xmart ups com 1303 SUPRA 1100 1600 2100 ENG 8 mart ENGLISH Quality Power Products USER MANUAL SUPRA 1100 1600 2100 INTERACTIVE UPS 1100VA 1600VA 2100VA Technical information on this manual is property of XMART This manual Information cannot be copied or distributed totally or partially without written approval of XMART XMART can introduce modifications in their products or manuals without further notice XMART is not responsible of mistakes or missing information in this manual XMART is not responsible for wrong use a third part can do of this information Trademarks and logos in this manual are property of their owners USER MANUAL SUPRA 1100 1600 2100 ENGLISH 1 SAFETY INSTRUCTIONS SYMBOLS WARNING ELECTRICAL SHOCK RISK A WARNING lt is required to read and understand this manual Follow all instructions given in this manual for startin
5. USER MANUAL SUPRA 1100 1600 2100 ENGLISH 10 TECHNICAL SPECIFICATIONS SUPRA Capacity Capacidad Input Entrada Model 120V 81 145 Vac Model 220V 162 290Vac Voltage Voltaje Frequency Frecuencia Output Salida Voltage Voltaje 60Hz 1 50Hz 1 Frequency Frecuencia Transfer Time Tiempo Transferencia Simulated Sinewave Sinusoidal Sintetizada Waveform Forma de Onda Batteries Bater as Type Tipo Back up Time Typical Autonom a T pica Recharge Time Tiempo de Recarga Protections Protecciones Deep discharge and overcharge Descarga Profundas y Sobre Cargas Alarms Indications Alarmas Indicaciones Acosutic Alarm Alarma Ac stica Modo Bater a Baja Bater a Sobre carga Falla de bater a Falla de UPS AC Mode Modo Normal Led 2 5 Load Level Nivel Consumo Battery Mode Modo Bater a inversor Led 2 5 Battery Level Nivel de Bater a UPS Fault Falla UPS Protections Protecciones Input Circuit Breaker Breaker de Entrada Surge Spikes Protection Line H N Protecci n contra Picos Rayos L nea L N Tomas de Salida Protegidas contra Picos Rayos L N Surge Spikes Protection RJ11 RJ45 Protecci n contra Picos Rayos RJ11 RJ45 Features Funcionalidades Power Outlets Tomas Communication Comunicaci n Software Software 1100 1600 2100 1 100VA 600W 1 600VA 900W 2 100VA 1200W 60Hz 50Hz Auto Sensing Aut
6. anty 6 If product is out of warranty a reparation proposal will be sent to the user for his approval If proposal is not accepted service center will keep product available for the user during 60 continuous days After this period product would be disposed and user will not be able to rise any claim 7 Rechargeable batteries like included in this product will definitively wear out even under normal operation This is not a defect or failure so it is not covered by this warranty 8 This warranty does not cover batteries wear out caused by improper or long storage over 6 months without required recharging indicated in product manual Even performing recharging procedure this product cannot be storage longer than 18 months Problems on batteries caused by this kind of long storage are not covered by this warranty 9 This warranty does not cover product failures caused by installations modifications or repair performed by non authorized person If product is open by not authorized technician warranty will be considered void This warranty does not cover failure caused by inadequate installation or maintenance misuse accidents fire or floods 10 This product can include protection devices like input fuse or input breaker Activation of this kind of devices is not a failure itis caused by an improper product installation Input fuse or breaker reset or replacement is not covered by this warranty 11 This warranty does not cover damages prod
7. arranty this product is warranted to be free from defects in materials and workmanship at the time of XMART supplies the product Standard warranty times could vary depending on country region or can be extended by purchasing warranty options Please check warranty plans and extensions with your local distributor or revise in our web www xmart ups com 2 If during the warranty period this product fails to operate under normal use and service due to defects in materials or workmanship authorized distributor or service center will at their option either repair or replace the product in accordance with terms and conditions stipulated herein Transportation expenses are not covered by this limited warranty 3 Warranty is valid only if the original invoice issued by XMART specifying date of purchase serial number and name of the dealer is presented with the product to be revised XMART and authorized partners reserve the right to refuse warranty service if any of this information has been removed changed or missing in original invoice document 4 lf product is repaired or replaced repaired or replaced product will be warranted for the remaining time of the original warranty or for 90 days on repaired part from date of repair whichever is longer 5 XMART or their distribution service partners reserve the right to charge handling fee if returned product is free of failure or it is out of warranty because any of the reasons described in this warr
8. erators www xmart ups com 1303 SUPRA 1100 1600 2100 ENG 4 USER MANUAL SUPRA 1100 1600 2100 ENGLISH 9 UPS INSTALLATION This UPS must be installed indoor with controlled environment free of excessive dust and corrosive air Do not install in outdoor Keep UPS working under operational conditions listed in specifications table of this manual Keep out of direct sun light water and heat sources Do not install UPS close to PC screen to avoid interference UPS must be at least at 20cm from screen Connect LAN cable to RJ45 port in this UPS identified as IN Connect RJ 45 out to your PC LAN socket Plug power cord of this UPS to AC source socket Plug your products to UPS AC outlets USB AC SOCKET PC ACCESORIES TFT USB AC SOCKET En ES TFT Ed ACCESORIES A IMPORTANT WARNINGS Make sure UPS is plugged to AC source compatible with UPS electrical specifications Check UPS specs in UPS label 7 Make sure your products input voltage is compatible with UPS voltage output Check total load in Watts to be connected to UPS is not higher to maximum UPS capacity 7 Laser printers and copiers are high load devices that require high peak power consumption If laser printers or copiers will be connected to this UPS make maximum peak power requirement is below UPS maximum capacity in watts 6 UPS OPERATION Once UPS is insta
9. f Personal Computers PCs It includes internal voltage regulator to stabilize input AC variations without using internal batteries Only in presence of important input failures UPS will use internal batteries to provide energy in outlet sockets In this way batteries life expectancy is longer RedLED 1600 21 00 ON OFF Failure Toy Tae y J ON OFF Red LED on normal mode Normal Green Verde Failure Falla Power Consumption Led Bar Battery Mode Yellow LED Barra de Consumo Blinking Intermitente Battery Mode E Green LED Ca on battery mode Normal Mode Battery level Nivel de Bater a O 0 Qo 1 Output sockets 4 RJ 45 protected sockets 2 Input AC 5 USB port NA 3 Input breaker As mentioned this UPS will provide backup energy in its outlets when main AC input fails Runtime will depend on some different factors Battery charging level Battery capacity according to the use given and lifetime Load consumption connected to UPS outlets Higher the output load shorter the runtime Under normal condition when UPS is ON and connected to AC source UPS will keep batteries fully charged WARNING A This UPS is not compatible with power plants and generators Do not connect this UPS to outlets supplied by power plants gen
10. g up and operating this product Only qualified technician must start up operate and maintain this product Keep manuals as a guide for future consults WARNING This product operates with dangerous voltages It must be installed operated and maintained ONLY by qualified technicians trained for this kind of products Service personnel MUST know and understand very well all electric risks related to this product UPS manufacturer or distributor will never be responsible for any accident produced by lack of knowledge or negligent practices at the moment of install starting up or maintain this product UPS manufacturer or distributor is not liable for any damage that might rise from misusing this unit or defective installation WARNING If you are not qualified technician do not try to install operate or repair this product WARNING Internal area of this product is locked by screws Do not try to access inside the UPS unless you are a qualified technician UPS must be checked repaired and maintained by qualified personnel only ELECTRICAL SHOCK RISK A CAUTION There are dangerous voltages in the UPS power outlets although the equipment is not plugged to power line CAUTION Inside this equipment due to internal batteries there are ALWAYS dangerous voltages thought the UPS is OFF and unplugged of power line WARNING EQUIPMENT DISPOSAL A N OUT OF SERVICE UNITS It is strongly recommended to dispose this piece of equipment according to valid
11. lled and connected according to section 4 of this manual please turn UPS on by ON OFF button in front panel Front panel green LED must turns ON Turn your products ON one by one After finishing your products will be fully protected by the UPS This UPS has COLD START function that allows to turn UPS on even during a failure in the main AC source www xmart ups com 1303 SUPRA 1100 1600 2100 ENG 5
12. odetecci n Model 120V 10 Model 220V 10 2 6 ms typical t pico Times for 1PC TFT load Tiempos para 1PC Pantalla TFT Sealed Lead Acid Maintenance Free VRLA AGM Acido Plomo Sellada Sin Mantenimiento VRLA AGM 40 min max 48 min max 55 min max 4 6 hours to 90 capacity 4 6 Horas hasta 90 de capacidad Battery Mode Low Battery Overload Battery Replacement UPS Fault Green lighting Verde Fijo Led 1 Green Light Verde Fijo Yellow Lighting Amarillo Fijo Green flashing Verde Intermitente LED 1 Red Lighting Rojo Fijo with Reset Rearmable Power Outlet Sockets with surge amp spikes protection L N Tel Internet Ethernet RJ45 RJ11 120V NEMA x 8 6 with Backup 2 Surge Protected 220V Schuko x 4 all battery backup amp protected USB Port Puerto USB Compatible Windows 98 SE ME NT 4 x 2000 2003 XP Vista 2008 Win 7 Mac OS Linux lt 95 RH 0 40 C Operating Condiciones de Operaci n Noise Ruido Ac stico Product Size amp Net Weight Dimensiones amp Peso Neto del Producto Packing Empaque 1 unit per carton carton individual Unit Size 8 Gross Weight Dimension Peso Bruto Unitario Half Pallet Information Informaci n Medio Pallet Full Pallet Information Informaci n Medio Pallet USA Headquarters 10540 NW 26th St Doral FL 33172 USA xmartmiami xmart ups com www xmart ups com lt 40 dB 350x146x160 mm 395x145x205 mm 3
13. uced during transportation from user to technical service caused by improper packing of the product by user 12 Warranty terms and conditions cannot be modified or extended by third parties without written approval of XMART Limited Warranty PLUS XMART does not warrant that the operation of this product will be uninterrupted or error free during its lifetime If product fails to work the maximum liability of XMART under this limited warranty is expressly limited to the lesser of the price you have paid for the product or the cost of repairing or replacement of any hardware components that malfunction in conditions of normal use In no event will XMART be liable for any damages caused by the product or the failure of the product to perform including any lost profits or savings or special incidental or consequential damages XMART is not liable for any claim made by a third party to XMART or to final user XMART is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this hardware product XMART is not responsible for damage that occurs as a result of your failure to follow the instructions intended for this hardware product www xmart ups com 1303 SUPRA 1100 1600 2100 ENG 7 USER MANUAL SUPRA 1100 1600 2100 ENGLISH 7 CONTROL SOFTWARE Most of the models of this UPS family come with USB port to communicate with your PC In that way UPS can be monitored and configured Yo
14. ur PC can be shutdown automatically when a input AC failure is detected saving your information and providing a controlled shutdown Event log and alarms can also be monitored from your PC Control software can be downloaded from our website www xmart ups com We keep updated last updated version User manual and installation manual is also available in our web Our software is available in different versions for Windows Mac OSX Linux and Unix 8 TROUBLE SHOOTING TABLE PROBLEM CAUSE SOLUTION ON button has not been properly Push ON button during 2 3 seconds activated UPS does not turn ON Keep UPS plugged to main service to LED OFF ad recharge batteries Contact service center to replace batteries UPS goes to battery mode Input cable or plug is not even main source is OK Check and plug properly o Front LED flashing in green Battery failure color Intermitent BEEP alarm Input breaker is activated open Check and reset input breaker activated Input breaker is activated Equipments connected to UPS Check and unplug equipment until frequently outlets overload UPS overload condition is solved l Check and unplug equipment until Continuous BEEP alarm UPS is overloaded overload candoris colvad Low battery level because recent Keep UPS plugged to main service to UPS power off when AC discharge recharge batteries 5 main source fails runtime Qs l Contact service center to replace Battery failure batteries
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