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TM-C7500 Series Technical Reference Guide

1. LED Blalala EE en aie LCD Printer Status Description eee lee ls 2 5 amp z o 9 p oj 5 coca GUT Ge In cutter unavailable Autocutting is being performed 2 e j state or more times with the paper in the same position NO INK CARTRIDGE No ink cartridge An ink cartridge is not equipped e y e s kK Kk k Ink charging Performing ink charging initial INK CHARGING charge ai kkk Caution Do not turn this product s power OFF until it is finished Executing ink Printer head maintenance is being HEAD MAINTENANCE sequence executed kkk Caution Do not turn this product s power OFF until it is finished Tied NEIGE Ink level low pu LN LUN LCD e v NEAR emery isplay is low and ink car ridges P need to be changed soon Printing is possible INK Coon oes P Dass to us P E pian in E elviel e every e replaced isplay nee Te e changed uw Mr Check the target ink on the LCD screen INK CARTRIDGE Ink cartridge CSIC The ink cartridge information could e v O READ ERROR error not be read NON GENUINE Non genuine Non genuine ink cartridge is used CARTRIDGE MAY cartridge NOT PERFORM AT OPTIMU VEI CONTINUE YES e e CONTINUE NO PLEASE USE GENUINE EPSON INK CARTRIDGE NO M B Maintenance box not The maintenance box is not e v o e kK kK kK loaded loaded 27 Product Overview
2. r 7 Wf TM C7500 Series PrinterSetting Version a E Media settings Layout settings Layout settings y 9 Media layout Position adjustment LI Print results adjustment Edit layout Store data in the printer Settings Background image settings Item Settings mm Print head maintenance Media form Die cut label Gap r i Label width 108 0 Detailed settings Label length pgs Left gap 20 Feather edges Disable Printer information Borderless printing Disable Settings save and restore Option T Model name TM C7500 Serial number 9 m ve mr E 9 k d A 3 Click Apply Settings This completes the settings of media source media type media form and media detection 66 Chapter 2 Setup Setting with the panel switch Turn on the product gt Press the Menu button to display the menu Select PRINTER SETUP1 and press the OK button Select MEDIA SOURCE and press the OK button Select media source and click the OK button Select one from INTERNAL ROLL EXTERNAL FEED Select MEDIA TYPE and click the OK button Select a media type and click the OK button Select one from PLAIN MATTE1 MATTE2 SYNTHETIC GLOSSY Select MEDIA FORM and click the OK button Select media form and click the OK button Select one from DIE CUT LABEL CONT LABEL CONT PAPER o 0 NO ahWN A Qselect LEFT GAP and click the OK button 4 Specify the left gap pixels and click th
3. 69 How fo Display the Printer Driver A Open the Devices and Printers e For Windows 8 Select Control Panel of Sidebar Settings on Desktop and click Hardware and Sound then Devices and Printers e For Windows 7 Click View devices and printers of Control Panel on Start menu e For Windows Vista Click Printers of Control Panel on Start menu e For Windows XP Professional Click Printers and Faxes on Start menu e For Windows XP Home Edition Click Control Panel on Start menu and click Printers and Faxes e For Windows Server 2003 R2 Click Printers and Faxes on Start menu 2 Right click EPSON TM C7500 and click Printing References The printer driver screen is displayed 2 Registered name of this product to display in the case of the EPSON TM C7500 p EPSON TM C7500 Printing Preferences Bi General gt Options cf Driver Utities df Printer ities Favorite Setting Current Settings Save as Favorite Setting Print Settings Media Coating Type Mattel z Automatic Advanced Advanced Media Layout 108 x 152 4 mm Die cut Label ad User Defined Media Detection BlackMark Gap J Paper Feed Adjustment 0 Settings for Paper Handling After Print Ink Levels Auto Cut j NoAutoCut Feed to Cut Position x Notification Ne e Refresh Pause None Version
4. 163 If the settings are changed properly the following window is displayed Click Finish r 5 TM C7500 Series USBInformationSetting The process completed successfully To change the printer settings tum the printer off and then back on Kf you are using the TM C7500 series with the same settings as previously used change the settings using the current application the panel or PrinterSetting When using the data registered to the previously used printer you need to register again using the current application 6 Turn off this product s power and turn it on again For Ethernet interface Setting the IP Address Set the IP address of this product For the setting method see Network settings on page 59 Setting the PrinterSetting Use PrinterSetting to set this product to match the printer before replacing Set the original printer monochrome color and the original resolution For the setting method see Executing replacement settings on page 96 Registering Preset Images Registering images Set the images to be used in preset printing See Store data in the printer on page 88 Setting preset images Set the preset images For the setting method see Preset image on page 90 164 Chapter 4 Application Development Information Printing Print in your actual usage environment and check the print result Adjusting Font Width After checking the print result if you want
5. Chapter 3 Handling LCD display Warning type CUT UNAVAILABLE In cutter unavailable state Description Autocutting is being performed 2 or more times with the paper in the same position Recovery method Execute paper feed or printing operation To prevent occurrence of paper scraps do not execute auto cutting two or more times without feeding the paper SERVICE MODE In service mode The product is in the mode for performing repairs and inspections SERVICE SOON FO to F3 Service due soon The product is near the end of its service life Because the internal parts of the printer are near the end of their service life prepare to replace the printer or prepare a printer for replacement When the status changes to Service required the printer will not recover until the necessary repairs are performed and The necessary area of the nonvolatile memory is overwritten PRINTING NOZZLE CHECK DISABLED Nozzle Verification Technology is disable Nozzle Verification Technology is disable or ambient temperature exceeds the operating range e Go to the setting items on the panel and set Nozzle Verification Technology to Enable e Or adjust the room ambient temperature to within the range from 5 to 35 C 41 to 95 F Driver State Status cannot be obtained with the status monitor Enable the bi direction support in the Port setting
6. 28 LED a uj aaa i rr uuo LCD Printer Status Description 2 9 3 2 02 Q oO zo oOo a oc a _ AINTENANCE BOX Maintenance box The maintenance box error evo ERROR CSIC error occurred ko ok k AINTENANCE BOX Maintenance box The maintenance box is near full e v EAR FULL near full kK xk REPLACE Maintenance box full The maintenance box is full v O MAINTENANCE BOX kK xk EMORY FULL Memory full This occurs when creating a file WRITE FAILURE that exceeds the available size of e e e i s uilt i PRESS PAUSE this product s built in storage SD f built in RAM TO CONTINUE SERVICE REQUIRED The product is near The maintenance service of the e SOON the end of its service printer is due soon Printing is kok Ow 4 x life C possible The product is beyond Printer maintenance is necessary SERVICE REQUIRED AE We Viviviviv its service life No printing can be performed kK xk k dd Malfunction PRINTER ERROK Fatal error Arete error occurred in the printer Viviviviv No printing can be performed kK kK k k dd f Repairs are required Recovery method See Troubleshooting on page 145 Chapter 1 Product Overview Ink Cartridge and Maintenance Box Status You
7. 4 The results are displayed Click Ok 5 After executing the adjustment perform printing and check the adjusted position Chapter 3 Handling Print results adjustment Adjusts the color preset or the barcode 2 This setting screen is not displayed if you started PrinterSetting from the printer driver r Wf TM C7500 Series PrinterSetting Version sib Se Media settings Color preset Layout settings d g Changing the ink profile or the ratio of black to composite may affect accuracy of barcode reading Position adjustment Print results adjustment Store data in the printer EPSON preferred color susmunmuememeseenvem T Background image settings mmm Light T Dark Print head maintenance 4 o 4 Detailed settings ti A Ratio of black to composite CMY i K 5 0 4 Printer information Barn reduction Settings save and restore re i Lu g pue Option 2 1 0 1 2 Adjust barcode Changing the bar width adjustment may affect accuracy of barcode reading Lam we 2 1 0 T 2 Serial number m mmm om e om Item Description Color preset Mode Sets the mode Ink profile Sets the ink concentration Depending on the media in use adjust accordingly to secure the print quality Ratio of black to Sets the ratio of black to composite composite Banding reduction Sets when banding reduction is necessary Adjust barcode Bar width adjustment Set if you a
8. Chapter 3 Handling e Synthetic label Minimum Module by 600 dpi 2D symbol type ANSI Grade C or higher ANSI Grade B or higher QR Code 10 11 Micro QR Code 12 12 Aztec Code 8 9 DataMatrix 8 9 Maxi Code 2 2 Matte Matte label Glossy label Minimum Module by 600 dpi 2D symbol type ANSI Grade C or higher ANSI Grade B or higher QR Code 9 11 Micro QR Code 11 12 Aztec Code 8 9 DataMatrix 7 9 Maxi Code 2 2 123 124 Specifying the 2D symbol data See the following description to specify the 2D symbol data PDF417 MicroPDF41 7 Calculated automatically when the digit number and the line number are 0 To specify other number than 0 make sure the multiplication of the digit number and the line number is under 928 QRCode It is changed automatically to the appropriate version Micro QRCode The size is automatically determined MaxiCode e Specify the special character as the following format Control Character Hexadecimal SHIFT Ox7B 0x53 CODE B Ox7B 0x42 CODEC Ox7B 0x43 FNC Ox7B 0x31 FNC2 Ox7B 0x32 FNC3 Ox7B 0x33 FNCA Ox7B 0x34 DataMatrix e When data are if the following does not apply to the data immediately after an error occurs Control Character ASCII FNC T GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional Do not specify the application identifier
9. A large capacity ink tank was adopted to reduce time lost from ink replacement Able to rewind roll paper after printing with the optional rewinder Model No TU RP7508 e Printing speed varies depending on such operations as a print head maintenance and e Printing speed varies depending on the data transfer speed A autocutting operations start end processing for printing jobs and periodic flushing Color Printing 4 color ink printing Black Cyan Magenta Yellow Resolution 600 dpi x 1200 dpi dpi dots per 25 4 mm dots per inch Supporting diverse media types e Supports 8 inch diameter roll paper and fanfold paper e Supports continuous paper full page labels and die cut labels e Supports the gap between labels and blackmark position detection e Supports plain matte synthetic labels and glossy labels 14 Operability The functions of this product can be set with the operation panel and LCD display Direct network setup IP address etc is possible without connecting to a computer The status or error contents of this product are displayed on LCD The status of this product can be checked quickly with a beep sound or flashing of various LED Reliability Uses pigment ink with superior resistance to light and water High reliability system equipped with the auto nozzle check system makes printing with dropout nozzles unlikely to occur See Nozzle Verification Technology on page 20
10. Do not locate the power plug near a heating device e Do not hold the power plug with a wet hand Doing so may cause electric shock e Do not connect too many power cables to one outlet Doing so may cause fire e Disconnect the power plug from the outlet on a periodical basis and clean the areas around and between the blades Leaving the power plug connected to the outlet for a long period of time may cause dust to accumulate on the blade root resulting in a short circuit or fire e Hold the plug and do not pull the cable when disconnecting the power plug from the outlet Pulling the cable may damage the cable or deform the plug causing electric shock or fire A To ensure safety unplug this product before leaving it unused for an extended period CAUTION Cautions on Handling e Do not use this product in a location with volatile substances such as alcohol or AN paint thinner or near fire Doing so may cause electric shock or fire WARNING Shut down the product immediately if it produces smoke a strange odor or unusual noise Continued use may cause electric shock or fire Immediately unplug the product when a fault or other problem occurs and contact your dealer or a Seiko Epson service center for advice e Shut down the product immediately if water or other liquid spills into this product Continued use may cause electric shock or fire Immediately unplug the product and contact your dealer or a Seiko Epson servi
11. Fayoite Seting Curent Setings Default Satin Pint Setings Gating an Media Coating Type Autonas Advanced Advanced MediaL out 108x 152 4 mm Diecut Label Media Detectior BlackMaic Gan PeperFesdAdustnent 0 No Auto Cut Notification Pause im Y Feed to Cui Poston l a Geen 3 Current Settings Click Save As Favorite Setting to display Save Delete Favorite Setting Save Delete Favorite Setting List Default pem 4 Name Setting A Commentfoptional Creation Date and Time 8 1 2014 11 54 51 AM Cancel Save Delete Item Benerab Media Coaling Type Media Layout Paper Feed Adjustm Setting for Paper H Notification Pause Mode Ink Profile Ratio of Black to Co Banding Reduction Bar Width Adjustment lt Options gt Orientation Rotate 180 Number of Prints Collate Reverse Order Printing Speed Head Maintenance Curent Settings Matte2 108 x 1524 mm Di 0 No Auto CuFeed None None EPSON Preferred C OFF OFF Level 0 OFF Portrait OFF 1 OFF OFF 300mm sec Pause for Maintena Registered Settings Mattel 108 x 152 4 mm Di 0 No Auto Cut Feed None None EPSON Preferred C OFF OFF Level 0 OFF Portrait OFF 1 OFF OFF 300mm sec Pause for Maintena Hee The default setting when installing the printer driv
12. Omnidirectional GS1 DataBar Expanded Stacked PDF417 5 5 MicroPDF417 5 6 GS1 DataBar Stacked GS1 DataBar Stacked 5 2 e Plain label 2D symbol type Minimum Module by 600 dpi ANSI Grade C or higher ANSI Grade B or higher Omnidirectional GS1 DataBar Expanded Stacked PDF417 5 5 MicroPDF417 5 6 GS1 DataBar Stacked GS1 DataBar Stacked 5 5 e Synthetic label 2D symbol type Minimum Module by 600 dpi ANSI Grade C or higher ANSI Grade B or higher Omnidirectional GS1 DataBar Expanded Stacked PDF417 5 5 MicroPDF417 5 5 GS1 DataBar Stacked GS1 DataBar Stacked 5 5 121 Matte Matte label Glossy label 2D symbol type Minimum Module by 600 dpi ANSI Grade C or higher ANSI Grade B or higher PDF417 5 5 MicroPDF417 5 5 GS1 DataBar Stacked GS1 DataBar Stacked 5 6 Omnidirectional GS1 DataBar Expanded Stacked 2D symbol of matrix type e Plain Minimum Module by 600 dpi 2D symbol type ANSI Grade C or higher ANSI Grade B or higher QR Code 10 12 Micro QR Code 16 Out of warranty Aztec Code 9 10 DataMatrix 10 10 Maxi Code 21 21 e Plain label 122 2D symbol type Minimum Module by 600 dpi ANSI Grade C or higher ANSI Grade B or higher QR Code 10 12 Micro QR Code 12 12 Aztec Code 8 9 DataMatrix 8 10 Maxi Code 21 21
13. e cie E C Dip Switch Dip Switch Cover mounting screw Air Vent A Name Description USB Connector For connecting a USB cable Ethernet Connector For connecting a LAN cable Wire Saddle Pass the USB cable through this saddle to prevent disconnection of the USB cable AC Inlet For connecting a power cable Air Vent Exhausts heat generated in the product to prevent an internal temperature rise Allow a clearance of 10 cm 3 94 or more from the air vent to ensure ventilation when installing the product Dip Switch Cover mounting Remove the screw to open the Dip Switch Cover screw Dip Switch Used when changing the function of the Power button Dip Switch Cover When operating the Dip Switch remove the Dip Switch Cover Mounting Screw and open the cover When setting the Power button operation to Power switch disabled Reset operation make Q sure the printer is not operating when turning the power OFF 19 Nozzle Verification Technology 20 This product has an Nozzle Verification Technology that detects missing dots You can select the Nozzle Verification Technology Enable Disable Nozzle check interval and or Threshold of clogged nozzles depending on level of requirement for missing dots And when unrecoverable clogging occurs this printer is able to carry out
14. EMEN canceled printing is interrupted and print data inside the printer are deleted Nozzle Verification When dot dropouts cannot be PRINTING NOZZLE Technology is detected due to low o0 CHECK DISABLED disable environmental temperature the koX X LCD display shows a message Printing continues MERI E a RU Unrecoverable nozzle This display is shown when e o eee te dropouts happen unrecoverable nozzle dropouts happen Printing continues Nozzle clogged Printing is paused temporarily since nozzle dropouts happened during printing Printing restarts when the NOZZLE CLOGGED Pause button is pushed When CHECK THE PRINT canceling printing push and hold e e o PRESS PAUSE TO CONTINUE the CANCEL button for two seconds or more before pushing the Pause button W button and A button switch the LCD display 25 Product Overview 26 LED lajala PA uuo LCD Printer Status Description o 9po 5 coca m ROLL COVER OPEN Roll paper cover The Roll paper cover is open YES NU UM open error FRONT COVER OPEN Front cover open error The Front cover is open e v e g k xk k PAPER COVER OPEN Paper cover open The Paper set cover i
15. Do not turn the product off or do not open Ink cartridge cover Front cover Rewinder connection cover Maintenance box cover or Paper set cover during the head cleaning CAUTION _ operation 3 Run a self test print and check whether dot missing or any other printing problems have occurred 143 Precautions when transporting Keep the following items in mind when transporting the product A CAUTION e The weight of this product is approximately 37 kg 81 57 Ib When lifting up this product place the product between two people as shown in the figure below and hold the recessed areas on both sides of the product Carrying the product by holding other areas may damage the product e When transporting the product remove the media e When transporting the product do not remove the ink cartridge or maintenance box e When transporting the product turn the power OFF using the Power button and place it in the designated packing box e When transporting this product use the included cushioning material in the procedure below Step 1 Open the ink cartridge cover Step 2 Place the cushioning material in the ink cartridge cover a Geor XS Q Step 3 Close the ink cartridge cover 144 Chapter 3 Handling Troubleshooting Error Processing LCD display Error PAPER OUT Paper out Description There is no paper Recovery method e When using roll
16. S The ink cartridge included in the product package is used for initial charging The printer uses ink to prepare for printing when the ink cartridge is installed for the first time It takes at least 10 minutes to charge ink The ink charging time varies depending on the conditions 6 When ink charging completes the Power LED changes from flashing to on 7 Press the Pause button Chapter2 Setup Replacing the ink cartridge As the product is being used the status of the ink cartridge changes as shown below INK LOW e REPLACE INK INK LOW When the ink level in the ink cartridge becomes low the Ink LED flashes and INK LOW is displayed on LCD When INK LOW is displayed prepare to replace the ink cartridge The number of printable papers that can be printed before the status changes from INK LOW to REPLACE INK depends on usage conditions 2 When INK LOW LED is set to not be displayed the Ink LED does not flash REPLACE INK When there is no ink in the ink cartridge the Ink LED is lit REPLACE INK is displayed on LCD and the product changes to offline Change to an ink cartridge with enough ink level using the following steps A Check that the Ink LED is ON Also check the ink cartridge to be replaced with the LCD display Open the ink cartridge cover Push the ink cartridge to be replaced slowly After making sure that its lock is unlocked pull the ink cartridge out toward y
17. AC cable G Cushioning material It can be used for initial ink charging 2 This is required when re shipping the product Keep it in a safe place 35 Installing the Printer 36 Secure sufficient space in a location appropriate for installation A e Two people are required to lift up this product CAUTION e The weight of this product is approximately 37 kg 81 57 Ib When lifting up this product place the product between two people as shown in the figure below and hold the recessed areas on both sides of the product Carrying the product by holding other areas may damage the product When placing the product on the floor be careful not to get your fingers caught between the product and the installation surface e Lift up this product in a natural posture for example bending your knees a sufficient amount Lifting the product in an inappropriate posture may cause injury to the worker or damage to the product e Do not tilt the product more than 10 degrees in any direction while carrying it Doing so may cause an accident e Do not place heavy objects on top of this product Excessive force applied to the product may cause a failure Location Appropriate for Installation Install this product in a location as follows e On a level and stable surface that can support the weight of the product approx 37 kg 81 57 1b On an area larger than the bottom surface of the product
18. Sets the media layout or creates a new User defined media layout 2 This setting screen is not displayed if you started PrinterSetting from the printer driver Vf TM C7500 Series PrinterSetting Version li IEEE Media settings Layout settings Position adjustment Print results adjustment Edit layout Store data in the printer Settings Background image settings Item Settings mm Print head maintenance Media form Die cut label Gap Label width 108 0 gt Detailed settings Label length RA Left gap 20 Feather edges Disable Printer information Borderless printing Disable Settings save and restore Option Ld Model name TM C7500 Serial number amp mmm o rms am k d Wm Beef Layout settings Media layout Sets the media layout Edit layout Creates a new user defined media layout When clicked the Layout settings screen is displayed 83 84 Layout settings Layout settings Media layout name ser defined media layout Defined media layout Media form Die cut label Gap Layout Information mm Borderless printing 108 0 46 0 108 0 Label length 152 4 25 4 600 0 20 15 25 coe om Item Description Media layout name Sets the media layout name Enter a name Defined media layout The defined media layout in the list is displayed Med
19. na well ventilated location with a clearance of 10 cm 3 94 or more from the air vent on the rear side of the product Ina location free of vibration and impacts Ina location where a dedicated power outlet is available e Ina location where you can set and remove paper without difficulty Ina location with sufficient space around the product to allow for installation of accessories replacement of consumable products and daily cleaning In a location meeting the following conditions Temperature Operating 5 to 35 C 41 to 95 F Storage 20 to 40 C 4 to 104 F At 40 C 104 F up to 1 month Humidity Operating 20 to 80 RH Storage 5 to 85 RH No condensation Chapter2 Setup Connecting the Power Cable Connect the power cable by following the steps below electric shock or fire WARNING Be sure to install this product in the vicinity of a power outlet so that you can immediately unplug the product if some fault or other problem occurs A e Use only AC 100 V for the power supply Using other type of power supply may cause Insert the power cable connector into the AC inlet on the product securely to the bottom 2 Fully insert the power plug securely into the outlet Connect the interface cable to be used to the connector on the rear side of the printer When using a USB cable pass the cable through the
20. related to the printer driver operation EPSON Status Monitor 3 Settings FEF Notification Settings for Fatal Errors T mal Set errors which you need to receive a notification even if you are not using EPSON Status Monitor 3 Preferences j Import Export SettingsfE Ai Start Importing E sporting the settings to the BSF file eee a rete d jake sure you add to Favorite Setting from Save as Favorite Setting before exporting the current settings EPSON Status Monitor 3 Settings is not available unless checking Use EPSON Status Monitor leckbox from Driver Preferences Only the system administrator can make Notification Settings for a fatal eror Version Lek emm s tee Follow the steps below to change to Use EPSON Status Monitor 3 4 Turn the printer ON Display the printer driver window See How to Display the Printer Driver on page 70 Select Driver Utilities tab and click Driver Preferences under Driver Preferences h OQ N The Driver Preferences window is displayed Check the box of Use EPSON Status Monitor 3 and click OK cB gt Driver Preferences Setting Items Folder Use the Default Folder Select the Folder c users toki appdata local temp V Always spool RAW data type Print as Bitmap 4 Join Adjacent Barcodes or 2D Symbol Fonts 4 Display Operation Warming Message for Driver
21. 0 08 printing might protrude beyond the paper label depending on the actual print position and the set position for the paper label To make sure printing doesn t protrude out ensure margins of 1 5 mm 0 06 or more in the print data e The distance from the paper cut position to the black mark leading edge must be at least 1 5 mm 0 06 If itis less than 1 5 mm 0 06 the printer may be unable to print pages because it fails to sense their black marks or skips them etc 2 e f you enabled Extend Printable Area printing is done with settings for no margins but the 190 Appendix Die cut label Black mark Fanfold paper When Extend Printable Area is disabled Vertical margins 1 5 mm 0 06 Typical value Lateral margins 1 5 mm 0 06 Typical value Paper width Paper feeding direction 0 5 to 1 mm 0 1 5 to 3 0 mm 0 C a 1 5 mm 0 06 Perforated line Auto cut position g ojl amp o o o E ELE Bj 5 2 2 SERE Sz s El e 2 E E E 3 E x ilx 8 amp SJS S 3 Auto cut position 5 o d s amp E E s E o 9 X E E eo e5 pel bri Perforated line Auto cut position EN o9 o 1 5 mm 15mm So Pri gt i rint area 0 06 Print area width 0 06 52 E lt Label area Outer edge Outer edge _ Paper Removed Removed 73 Black mark position 2 0 mm 0 08 2 0 mm 0 08 P e The distance from the paper cut position to
22. 5 Select the language to be used The following languages are available e Japanese English French German Dutch Italian Spanish Portuguese G Press the OK button This completes language setting Chapter 2 Setup Time Setting Set the current date and time by following the steps below 4 Turn on the product B Press the Menu button to display the menu Select PRINTER SETUP3 and press the OK button Enter the current date and time A V Use the button to select a number and the lt q B buttons to select the item to be changed 2 3 4 Select CLOCK and press the OK button 5 6 Press the OK button This completes time setting Network settings Set the IP address of the product following the steps below e When using the product with an Ethernet connection it is necessary to setup the network Q When using with a USB connection network settings are not necessary e When performing network settings obtain the necessary information from a network administrator A Turn on the product 2 B Press the Menu button to display the menu 3 Select I F SETUP and press the OK button 59 60 4 Select NETWORK SETUP and press the OK button Select IP ADDRESS and press the OK button e 6 Select AUTO or MANUAL When AUTO is selected the network settings are complete When MANUAL is selected go to Step 7 and set IP address etc 7 Select IP ADDRESS and pr
23. Description Power LED Lights when the printer is powered on Flashes during printing or ink charging Pause LED Lights Flashes while the printer is paused Status LED Lights Flashes in blue when the printer is operating properly Lights Flashes in amber when the printer has an error Paper LED Lights when the printer has no paper or jammed paper or when the Paper Set Cover the Roll Paper Cover or the Front Cover is open Ink LED Flashes in the following conditions e Ink is low e The maintenance box is nearly full Lights in the following conditions e The ink cartridge cover maintenance box cover is open e No ink cartridge maintenance box is set e t is time to replace the ink cartridge maintenance box LCD Displays the menus and messages See Ink Cartridge and Maintenance Box Status on page 29 Pause Button Press this button during printing to pause printing after one page of data is printed Press this button while the printer is paused while the Pause LED is on to resume printer operation and have the printer return to the print standby status Cancel Button Press this button for less than three seconds while the printer is paused while the Pause LED is on to cancel the first print job Press this button for three seconds or more to cancel all the print jobs The printer returns to the print standby status if the button is pressed while a menu is being
24. Enables disables the dot substitution clogged nozzle detected Operation at clogged nozzle 94 Sets the operation during nozzle clogging Chapter 3 Handling Advanced settings Sets the advanced settings on the printer qp 1M C7500 Series PrinterSetting Version Li Media settings Poe alee Ossian AES Perform if the following situations occur Position adjustment UI Print results adjustment Paper feed adjustment Mech wear Store data in the printer Background image settings Drev eerte Print head maintenance on Automatic adustment of gap and blackmark detection sensor Start Detailed settings Printer settings Set prefix text Panel settings Nozzle check settings ith Advanced settings Initialize printer BE bates entium g Replacement settings Set Printer information Settings save and restore Option T Model name TM C7500 Serial number mmm om Port USB Firmware version WX Item Description Paper feed adjustment Mech wear Sets the paper feed adjustment Mech wear when images fade Adjust media detection sensor Starts the calibration of the detection sensor Set prefix text Sets the prefix text Performs replacement settings Click Set to do display the Replacement settings Replacement Settings window The following settings return to default values automatically when PrinterSetting is launched Control prefi
25. Ink profile setting is necessary The amount of ink to maintain the barcode printing quality may vary depending on the media When using an Epson printer driver select Detailed settings in Printing settings under the General tab of the printer driver push the Settings button enable Ratio of black to composite or Ink profile by placing a checkmark in the checkbox and set an appropriate level For the appropriate level for each media contact your sales agent from which the printer was purchased 152 Unclean mediq Chapter 3 Handling State The media gets dirty Cause The Media type setting is different from the actual media Recovery method The media used and Media type setting of an Epson printer driver may be different Check the media used and the Media type setting of the driver For details refer to Paper settings on page 61 A head cleaning is necessary Media may get dirty if foreign objects are attached to the head Perform a manual head cleaning Printable area State The print position is not correct Cause Set Media Layout correctly Recovery method When the Media Layout settings of the Epson printer and the media are different printing may not be performed on the correct positions For details refer to Paper settings on page 61 The label size and print area are different This is the specification of th
26. L d Item Description Save settings Save data Sets the data to be saved Put a checkmark to the data to be saved Save to folder Specifies a folder to save the data in File name Specify a file name Start saving After specifying the data to be saved a folder to be saved and file name click Start saving and the settings of this product are saved Restore settings Backup file Specifies a backup file File data Displays the information of a backup file Start restoring After specifying a backup file click Start restoring to restore the settings of the product 2 When data are large it takes time to process 100 Chapter 3 Handling Sets the display units r Wf TM C7500 Series PrinterSetting Version 2i mE Media settings Display settings Units Layout settings Position adjustment Print results adjustment Store data in the printer Background image settings Print head maintenance Detailed settings Printer information Settings save and restore Option Model name TM C7500 Ld Port USB Serial number Fx mmm om Firmware version Wm m Item Description Display settings Units Sets the units driver Q Unit settings are only for PrinterSetting They are not reflected on the operation panel or the printer 101 setting the Printer Driver Favorite S
27. The dot substitution is a function to perform supplemental printing using nearby nozzles when nozzle clogging detected by the Nozzle Verification Technology was not cleared even after several auto print head maintenance The maximum number of clogged nozzles that can be automatically supplemented is 16 However supplementation cannot be performed adequately in the case of clogging of an adjacent nozzle Note that in the case of more than 16 clogged nozzles supplementation for 16 nozzles will be implemented After that printing can continue This function does not become enabled even when setting the dot substitution to enable if the Nozzle Verification Technology is disabled e This system carries out supplementation according to nozzle dropout information known at the start of printing and therefore is not able to supplement nozzle dropout that occurs dur ing printing 2 e This function does not completely remedy falls in print quality barcode quality and so forth Settings It can be set from the setting menu of this product and PrinterSetting The factory setting is On See Setting panel switch on page 74 or PrinterSetting on page 78 Chapter 1 Product Overview Periodic auto cleaning A periodic auto cleaning can be executed to maintain the printer heads in good condition A periodic auto cleaning takes 2 to 30 minutes No printing can be performed during the cleaning You can set the time for implementation of p
28. direction Auto cut position ej o L Oo l 2 o E E 9 e El 5 Q o 5 Es a A om e ow 25 9e z af E EE gE X x CE e S 2 Lo N N Ew Auto cut position o 2 to ae Ee 2L E E OE ite l iu O Print area 1 5 mm 0 06 1 5 mm 0 06 E Label area C Black mark position Print area width Outer edge Outer edge Removed Removed 2 0 mm 0 08 2 0 mm 0 08 187 When Extend Printable Area is enabled Vertical margins 0mm Typical value Lateral margins 0 mm Typical value Paper width 0 5 to 1 mm 0 02 to 0 04 1 5 mm 0 06 Paper feeding Perforated line direction Auto cut position SERE 25 4 mm 1 0 or more 28 4 mm 1 12 or more Interval between labels 0 127 3 0 mm 1 5 mm 0 06 L Print area C Label area Outer edge Outer edge m Removed Removed C Black mark position 2 0 mm 0 08 2 0 mm 0 08 Print area width printing might protrude beyond the paper label depending on the actual print position and the set position for the paper label To make sure printing doesn t protrude out ensure margins of 1 5 mm 0 06 or more in the print data 2 If you enabled Extend Printable Area printing is done with settings for no margins but the 188 Appendix Die cut label Black mark Roll paper When Extend Printable Area is disabled Vertical margins 1
29. excluding protrusions Weight mass Approximately 37 0 kg 81 57 Ib Not including the ink cartridge maintenance box and roll paper Operating Environment OS Microsoft Windows 8 1 32 bit 64 bit Microsoft Windows 8 32 bit 64 bit Microsoft Windows 7 SP1 32 bit 64 bit Microsoft Windows Vista SP2 32 bit 64 bit Microsoft Windows XP SP3 32 bit Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Microsoft Windows Server 2008 R2 Microsoft Windows Server 2008 32 bit 64 bit Microsoft Windows Server 2003 R2 32 bit Computer Must support the following computers that run the above operating systems e PC AT compatible CPU Conforms to the operating environment of the OS For Windows 7 Windows Vista Windows XP Windows Server 2003 Windows Server 2008 Computer equipped with Pentium4 2GHz or better processor is recommended Intel Pentium Celeron series or AMD Athlon Duron family processor or processor interchangeable with these is recommended Memory Conforms to the operating environment of the OS For Windows 7 Windows Vista Windows XP Windows Server 2003 Windows Server 2008 1GB or higher is recommended HDD Conforms to the operating environment of the OS For Windows 7 Windows Vista Windows XP Windows Server 2003 Windows Server 2008 Must have at least 250 MB free space The above requirements may conflict with the minimum requiremen
30. excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problerns arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation Trademarks EPSON is a registered trademark of Seiko Epson Corporation Exceed Your Vision and ESC Label are registered trademarks or trademarks of Seiko Epson Corporation Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Zebra Technologies Corporation and ZPLII is the property of Zebra Technologies Corporations and used for identification purpose only BarTender is registered trademark of Seagull Scientific Inc in the United States and other countries Seagull Scientific is trademark of Seagull Scientific Inc in the United States and other countries NiceLabel is trademarks or registered trademarks of Euro Plus d o o CODESOFT is registered trademarks or trademarks of TEKLYNX International Other product names and company names are the trademarks or registered trademarks of the respective companies Seiko Epson Corporation 2014 All rights reserved For Safety This document explains the functions of and how to operate this product and the software the setup from installatio
31. r EPSON Printer Window 3 EPSON TM C7500 EPSON Ready to print Ready to print Ink Status Magenta Yellow Black Cyan SJIC26P K SJIC26P C SJIC26P M SJIC26P Y Maintenance Box Service Life r 5JMB7500 Display window for EPSON Status Monitor 3 12 07 PM 8 1 2014 Icon on task tray 131 The following items can be set in Monitoring preferences Selecting error indications See Error notification setting for Not use EPSON Status Monitor 3 on page 133 Displaying the EPSON Status Monitor 3 icon on the task bar See Displaying the icon on page 135 B Y Monitoring Preferences EPSON TM C7500 Wees Select Notification Event Screen Notification Error On J C Communication Error off a O Ink Low off M Service Required On I Default Settings Select Shortcut Icon d V Shortcut Icon Example pee m Double clicking the Shortcut Icon opens the Printer Status Window oc es we J 132 Chapter 3 Handling Error notification setting for Not use EPSON Status Monitor 3 Follow the steps below to set error notification for Not use EPSON Status Monitor 3 A Turn the printer on 2 Display the printer driver window See How to Display the Printer Driver on page 70 3 Select Driver Utilities tab and click Driver Preferences When EPSON Status Monitor 3 is enabled Notification Settings for Fatal Errors is
32. the media used may be different Check Media detection blackmark gap of the printer and the media used For details refer to Paper settings on page 61 The blackmark is out of the specifications When the reflective rate of the blackmark is higher than the specified value the blackmark may not be recognized Infrared light is used for blackmark detection and the infrared light reflective rate must be below the specified value Check the specifications of blackmark printing and use the blackmark conforming to printer specifications Also recognition may be possible by Automatic adjustment of gap and blackmark detection sensor Select Advanced settings in Detailed settings under the Printer utility tab of an Epson printer driver and perform Automatic adjustment of gap and blackmark detection sensor in Calibration For details refer to Advanced settings on page 95 The sensor is damaged If it had been working properly the sensor may be damaged Request a repair External supply State Media gap detection cannot be selected with fanfold paper Cause This is the specification of the product Recovery method To avoid paper jams the mount of fanfold paper is specified thicker than roll paper Because the mount is thick gap detection may not be possible even on genuine paper The usable label media range becomes wider by agjusting the threshold value of the gap det
33. 128 to 0 142 mm 0 005 to 0 006 reference values Gaps of perforated line 203 2 to 304 8 mm 8 to 12 Number of folds 750 or less Form of perforated line 1 mm 0 039 uncut 5 mm 0 20 cut e Do not use the paper with a hole or cutout Q e Black marks must position away at least 0 5 mm 0 02 from the perforated line e Autocutting position must be performed 0 5 mm to 1 mm 0 02 to 0 039 behind the perfo rated line e Make sure to keep the same position of the black marks to the perforated lines position that can be detected by black mark sensor when inserting the paper from either side in order to use the paper inserting from reverse direction e The perforated lines on both sides of the paper edge must be left uncut Perforated line 1 1 mm 0 04 0 1 mm 0 04 0 Length of the l Length of the portion uncut portion 176 Appendix Full page label Black mark Backing paper width Edge cutoff L Backing paper Label width O Label area Media type Plain label Matte label Synthetic label Glossy label Media source Roll paper Backing paper width 50 mm to 112 mm 1 97 to 4 41 Label width 46 to 108 mm 1 81 to 4 25 Right and left outer edges 24 0 5 mm 0 08 0 020 Black mark width 28 mm 1 10 or more from paper edge Black mark length 5 mm 0 20 or more Black mark position Right
34. 137 Restrictions in USB Printer Class Device Replacement Service In using USB Printer Class Device Replacement Service on Windows 8 or Windows Server 2012 the following restrictions apply J After the printer is replaced the green check mark indicating default printer in Devices and Printers window may be shown on the previous printer that was applied before replacement Or the check mark may not appear In these cases the check mark indication can be corrected with the following steps Return to the desktop screen and open Devices and Printers window again Right click the printer driver and select Set as default printer Log off the user account and restart the operating system 138 Chapter 3 Handling Reprint Reprinting is carried out when an error other than a fatal error or maintenance error occurs during printing r Printer 2 E E c o E o o o c lt gc x 5 G O D gt E E 2 co Included in reprinting Not included in reprinting Included in reprinting umma Paper feed direction 2 e During printing means the time from paper loading up until the yellow head s printing opera tion ends e This printer employs the 4 color line printing method and so the reprinting will print one or more depending on the length of the labels used
35. 182 mm 0 007 to 0 007 reference values Paper core Internal diameter 76 2 0 5 mm 3 0 020 External diameter 82 2 mm 3 24 or more External diameter Maximum 101 6 mm 4 Winding direction Printing face must be facing outside S e Do notuse the paper with a hole or cutout e fthe backing is synthetic media or film it will be difficult to cut by hand even if there is a perforation so do not use the perforation 178 Appendix Die cut label Black Mark When removing all the fringes Backing paper width Label length Gap between labels O Backing paper Label width Edge cutoff I Label area Edge cutoff Back side Printing side Black mark position lt Tus feed direction Black mark position when O Backing paper paper is inserted upside down O Label area Mark length Gaps between Black marks Perforated line 2 mm 0 08 or more Fanfold paper Black mark width 179 Media type Plain label Matte label Synthetic label Glossy label Media source Roll paper Backing paper width 50 mm to 112 mm 1 97 to 4 41 Label width 46 to 108 mm 1 81 to 4 25 Label length 25 4 to 600 mm 1 to 23 62 Gap between labels 3 to 6 mm 0 12 to 0 24 Left and right outer edges 24 0 5 mm 0 08 0 020 Label edge R 1 5 mm 0 06 or less Width of a black mark 28 mm 1 1
36. 2 Setup Setting the Fanfold Paper Set the fanfold paper by following the steps below A Turn on the product Open the paper set cover Set the fanfold paper referring to Step 8 to 12 in Setting the Roll Paper Place the fanfold paper straight 15 mm or more away from the rear side of the product Also for the media width direction match it to the standard marking on the rear side of the product 2 3 4 Close the paper set cover 5 15 mm 0 59 6 Press the Pause button 55 56 How to eject paper for paper replacement Discharge the paper with the following steps A Turn on the product 2 Cut the paper using the Cut button 3 Press the Back Feed button for 1 second or longer 4 Open the paper set cover Open the paper guide s two paper hold levers and remove the paper In the case of fanfold paper that completes paper ejection Paper Hold 6 In the case of roll paper open the roll paper cover and take the flange off While holding the release lever of the roll paper flange pull out the roll paper flange Then pull the roll paper out Chapter2 Setup Ejection Angle of Printed Paper Make sure paper is ejected straight from the paper ejection guides as shown in the illustration If paper is not ejected straight due to such causes as an obstruction the print result may be distorted position to the next label and the label is pulled into
37. 5 mm 0 06 Typical value Lateral margins 1 5 mm 0 06 Typical value Paper width 0 5 to 1 mm 0 02 to 0 04 1 5 mm 0 06 1 5 mm 0 06 Paper feeding Perforated line direction Auto cut position Nc 111111 1l1l111l Ll j1I L o L o E o 3HE 2 9 2 JER gs z E E E E z x NL S X Auto cut position fol 3E eo e E amp E E mM E B iu Auto cut position LL do H y L Print area _ Label area 1 5 mm 0 06 Print area width 1 5 mm 0 06 _ Paper Outer edge Outer edge TI Black mark position Removed Removed 2 0 mm 0 08 2 0 mm 0 08 The distance from the paper cut position to the black mark leading edge must be at least 1 5 Q mm 0 06 If it is less than 1 5 mm 0 06 the printer may be unable to print pages because it fails to sense their black marks or skips them etc 189 When Extend Printable Area is enabled Vertical margins 0mm Typical value Lateral margins 0 mm Typical value 0 5 to 1 mm 0 02 to 0 04 A Paper width S E E a Paper feeding Perforated line direction Auto cut position alles uL 1L 3E E E cae SN E E E S SIS Auto cut position o Q E E aZ Auto cut position A S LI Print area E _ Label area 1 Print area width Paper TT Outer edge Outer edge Black mark position Removed Removed 2 0 mm 0 08 2 0 mm
38. Attaching the paper leading edge to the rewinder Attach the paper to the rewinder with the following steps A Remove the rewinder s flange 2 Press the Feed button and bring out approx 800 mm 31 50 of paper from this product 3 Pass the paper under the roller and onto the rewinder as in the figure below 47 48 4 5 Fix the tip of the paper to the core or insert it into the gap of the rotation axis If a roll core is used Fasten the paper leading edge to the core with tape then turn the rewinder flange roughly 2 rotations to take up the slack paper If no roll core is used Insert the paper leading edge into the slot in the rewinder s spindle then turn the rewinder flange roughly 2 rotations to take up the slack paper Do not forget to install the rewinder flange Bulging and other winding abnormalities will occur Q if the flange is not installed Chapter2 Setup il setting the Paper setting the Roll Paper Set the roll paper by following the steps below A Turn on the product 2 Open the paper set cover 3 Open the roll paper cover 49 4 Pull out the roll paper flange while holding the release lever of the roll paper flange between your fingers Release Lever Roll Paper Flange 5 Attach the roll paper to the spindle and push the core of the roll paper as far as possible so that it is securely fit it into place Spindle 6 Pull out the en
39. Auto Cut lt aA Collate OFF OFF Reverse Order OFF OFF Cut Interva Printing Speed 200mm sec 300mm sec Creation Date and Time Head Maintenance Pause for Maintena Pause for Maintena NoAutoCut Feed to Cut Position x E TA BK C M Y as m Heb Bane Version BEN Eat Options tab dh EPSON TM C7500 Printing Preferences 0000 a Gi General c Options cf Driver Utities d Printer Utities Favorite Setting Current Settings Z Save as Favorite Setting i Orientation Number of Prints Porat Landscape Ed Ezd Ega Copes 1 E v Rotate 180 E Collate Reverse Order L Printing Performance Printing Speed g 150 300 mm sec mm sec Head Maintenance Pause for Maintenance v Version B 102 Chapter 3 Handling Features When printing from application the print setting registered on Favorite Setting can be selected as default setting It is recommended to register the setting in favorite setting after executing print setting by clicking Save As Favorite Setting Anumber of setting can be registered on Favorite Setting For example if the print setting is registered on Favorite Setting for each document the print setting can be completed by changing Favorite Setting when the document is changed This prevents an error of setting change when changing the paper
40. Cutposition adjustment 2 Background image settings EEr Start adjustment Print head maintenance Detailed settings Printer information Settings save and restore Option T Model name TM C7500 Serial number m mmm Port USB Firmware version e Item Description Justify Print start position Adjusts the print start position in the vertical direction adjustment Click Start adjustment to adjust the position Vertical direction Print start position Adjusts the print start position in the horizontal direction adjustment Click Start adjustment to adjust the position Horizontal direction Cut position adjustment Adjusts the cut position Click Start adjustment to adjust the position 85 86 Apply settings A Click Start adjustment and the following screen is displayed Explained using the print start position adjustment vertical direction as an example r Print start position adjustment Vertical direction i Adjust the vertical print start position Adjustment value 0E eme cm j jJ 2 Enter the adjustment value and click Apply settings 3 The confirmation screen is displayed Click Yes to execute the adjustment r TM C7500 Series PrinterSetting Start applying the settings Do you want to continue Data that is being printed will be canceled
41. ENABLE ENABLE e DISABLE BANDING 2 to 2 0 MAINTENANCE CALIBRATION e YES z e NO PRINT INFO e STATUS BASIC e STATUS SETUP e STATUS NETWORK e LIST FONT e LIST BARCODE e LIST IMAGE e LIST TEMPLATE MAINT COUNTERS TOTAL LENGTH eee mm LENGTH 1 MM LENGTH 2 MM LABELS 1 labels LABELS 2 labels TOTAL CR MOTIONS TOTAL AUTO CUT eee MOTIONS FW VERSION e MAIN e NETWORK e FPGA e CG I F SETUP IP SETUP e AUTO MANUAL e MANUAL IP ADDRESS MARIUS UN NE 192 168 192 168 SUBNET MASK TERRE NT 255 255 255 000 DEFAULT GATEWAY TOES OR CIC 255 255 255 255 77 PrinterSetting 78 2 Administrator s privilege is required to execute PrinterSetting The PrinterSetting is a utility to setup this product The following can be set with the PrinterSetting Item Description Page Media settings Sets media used in this product page 82 Sets the media layout Performs a User defined Layout settings media layout in which media form or printing page 83 range is set Position adjustment Adjusts the print start position or cut position page 85 Print results adjustment Adjusts the color preset or the barcode page 87 Register images templates and fonts to the Store data in the printer printer Also select a code to use from the page 88 character code table Background image settings Sets a
42. Easy setup Using the CD Rom that comes with the product you can easily setup a printer driver install software or perform media settings and settings of this product OVAN palati The following label printing applications are supported BarTender NiceLabel CODESOFT Windows printer drivers that can be used from Windows applications except for the above label printing applications are available The printer driver has a built in barcode font and can print high quality barcodes with superior readability Can be used from a NET environment application EPSON Inkjet Label Printer SDK a Windows printer driver is used that supports the customer s printing application development is available The product can be directly controlled with commands ESC Label from customer s application Chapter 1 Product Overview Other Features USB interface and Ethernet interface are standard Can be used as a local printer of a computer or network printer The auto cutter is equipped by default Paper can be cut by a command from applications or panel switch operations A beeper is equipped by default Notifications are available for no media or low ink error end of printing etc e n case of a USB printer because new print cues are generated when the damaged printer is replaced with other printer the settings of an application or driver become necessary This product provides the function USB Printer Class Device
43. F Barcode and 2D Symbol Settings Display Barcodes v FontName Font List Type UPC A F Barcode 1 Specified Point 57 5 Points Barcode 2 Common Settings E Hexadecimal Input Mode Barcode HRI Character Position Module 7 1 20 dots p NaPmt o fi Bar Height 480 2 3 1665 dots Check Digit nvert to Minimize Entire Width Add Delete E A Change settings of the following Display Font Name Type Rotation Settings 108 Select Barcodes Input an arbitrary character string ASCII characters only Select a barcode type from the following The displayed items are changed accordingly Omnidirectional UPC A UPC E JANT3 EAN JAN8 EAN Code39 ITF Codabar NW7 Code93 Code128 G 1 128 GS DataBar GS DataBar Truncated GS DataBar Limited GS DataBar Expanded Select a setting when printing the barcode rotated by the specified rate Chapter 3 Handling Hexadecimal Entry Mode Turn on the check box when the data for barcode is specified on Hexadecimal Entry Mode Module Sets the thin element width in dots For details see Recommended value of the module on page 110 Bar Height Sets the element height with dots Specified dots indicate the actual print size e HRI Character Position Select the position of the HRI characters Select Do Not Print when not printing 2 The printing
44. The User Defined Media Layout screen is displayed User Defined Media Layout k Media Layout Name User Defined Defined Media Layout Media Form Die cut Label Gap Layout Information inch Media Widtl Label Width 425 Left Gap 0 08 1 4 41 1 81 4 25 0 06 0 10 Feather Edges Borderless Printing Label Lenath 6 00 1 00 23 62 BlackMark Interval 1 12 Enter Media Layout Name If there is an existing defined media layout you can create a new layout based on the defined media layout Select Media Form 65 9 Enter the size of the paper unit mm When the margins are zero the print may extend outside of the media label Use it accordingly e When Borderless Printing is checked Feather Edges can be checked When Feather Edges is checked gradation processing is performed on the margin areas 2 e When enlarging the print area put a checkmark in Borderless Printing to eliminate margins User Defined Media Layout Media Layout Name Pattern A Defined Media Layout Media Form Die cut Label Gap Z I Borderless Printing Feather Edges 4 Q Click Add User Defied Media will be registered and displayed on the list of Defined Media Layout 4 4 Click Close A Drom Media Layout select the newly created media layout
45. can be installed later Chapter 2 Setup See the following if you are installing the rewinder How to install the REWINDER page 45 Attaching the paper leading edge to the rewinder page 47 This completes the setup of the product 33 Work flow to set up this product without using the Install Navi This chapter explains the installation and settings for this product and the peripherals necessary before using this product 1 Checking the Items Included in the Package page 35 Y 2 Installing the Printer page 36 Y 3 Connecting the Power Cable page 37 Y 4 Connecting the Interface Cable page 37 Y 5 Installing the Ink Cartridge page 39 6 How to install the REWINDER page 45 Y 7 Setting the Paper page 49 Y 8 Attaching the paper leading edge to the rewinder page 47 Y 9 Printer settings page 58 Y 10 Paper settings page 61 Y 11 Test printing page 68 Completing Setup SN Please check the print result depending on the environment after setup you want to use 34 Chapter2 Setup Checking the Items Included in the Package When using the printer for the first time check the items included in the package The items included in the package are as follows A TM C7500 Series B Ink cartridge C M Y Ky C CD ROM D USB cable E Roll paper F
46. dpi Print Barcode type directi rection ANSI Grade C or higher ANSI Grade B or higher Fence 5 7 Code39 Ladder 6 8 Fence 5 6 Codabar NW7 Ladder 6 8 Fence 5 7 Code93 Ladder 6 8 Code 128 Fence 5 8 GS1 128 Ladder 6 7 Fence 6 8 ITF Ladder 6 7 GS1 DataBar Omnidirectional Fence 6 6 GS1 DataBar Truncated GS1 DataBar Limited Ladder 6 8 GS DataBar Expanded UPC A Fence 7 7 UPC E JANT3 EAN Ladder 7 7 JAN8 EAN Chapter 3 Handling that the barcode becomes unreadable by the barcode reader Therefore it is prefera ble to take precautions such as printing of HRI characters e Ink may penetrate the paper due to its characteristics and bars of printed barcodes tend to become thicker This tendency is more prominent with some papers To main tain the barcode recognition rate use methods such as reducing the data in a bar by 2 pixels and increasing the blank space by 2 pixels Bar width adjustment 2 e A barcode s grade may decline due to missing dots and or ink droplet curvature so Synthetic label Minimum Module by 600 dpi Barcode type Fr direction ANSI Grade C or higher ANSI Grade B or higher Fence 5 6 Code39 Ladder 5 6 Fence 5 6 Codabar NW7 Ladder 5 6 Fence 5 6 Code93 Ladder 5 6 Code128 Fence 5 6 GS1 128 Ladder 5 6 Fence 6 6 ITF Ladder 6 6 GS1 DataBar Omnidirectional Fence 6 6 GS
47. edge of back of paper when feed edge is at top Gaps between black marks 25 4 to 603 mm 1 to 23 74 Paper thickness Plain label matte label synthetic label 0 129 to 0 236 mm 0 005 to 0 009 reference values Glossy label 0 167 to 0 182 mm 0 007 to 0 007 reference values Paper core Internal diameter 76 2 0 5 mm 3 0 020 External diameter 82 2 mm 3 24 or more External diameter Maximum 203 2 mm 8 Winding direction Printing face must be facing outside S e Do not use the paper with a hole or cutout e To prevent glue from sticking to the roll paper supply unit use label paper whose outer edges are removed only on the right and left 177 Die cut label Gap Edge R Edge cutoff Backing paper width Label length Gap between labels O Backing paper Label width Edge cutoff I Label area Media type Media source Plain label Matte label Synthetic label Glossy label Roll paper Backing paper width Label width 50 mm to 112 mm 1 97 to 4 41 46 to 108 mm 1 81 to 4 25 Label length 25 4 to 1117 6 mm 1 to 44 Gap between labels 3 to 6 mm 0 12 to 0 24 Left and right outer edges 2 0 5 mm 0 08 0 020 Label edge R 1 5 mm 0 08 or less Paper thickness Plain label Matte label Synthetic label 0 129 to 0 236 mm 0 005 to 0 009 reference values Glossy label 0 167 to 0
48. front cover the cutter blade may be locked Turn this product s power off and on again w Remove all the paper that is in the paper path BA Close the front cover on Run auto loading of the paper o Close the paper set cover 145 LCD display Error PAPER OUT ERROR Paper out error Description Paper has run out during printing Recovery method If any paper remains in the paper path remove it Then set new paper in place PAPER PATH ERROR Paper path error The paper supply method for the paper set is different from the method specified in the Media supply method settings Set paper in place that is appropriate for the Media supply method settings or change the Media supply method settings to suit the paper PAPER REMOVAL ERROR Paper removal error Paper is not set correctly in place or paper has not been removed after ejection operation If no paper remains on the platen Set paper in place again See Appendix C for how to set the paper in place If paper remains on the platen 1 Open the paper set cover 2 Open the front cover 3 Remove all the paper that is in the paper path 4 Close the front cover 5 Run auto loading of the paper When there is not much roll paper left printing ended near the end of the roll paper Replace the roll paper ROLL COVER OPEN Roll paper cover open The roll paper cover is o
49. is turned on Paper Sets the action when the paper is replaced replacement action Operations after Sets if the media should be cut after printing printing Notification Beeper volume Sets the beeper volume settings Ink low LED Sets the action when the ink level becomes low Error settings Sets the reprint action when an error occurs Set time Sets the date and time of the product Chapter 3 Handling Panel settings Display settings for the panel buttons and LCD are set r Wf TM C7500 Series PrinterSetting Version i cam Media settings Layout settings Position adjustment Print results adjustment Store data in the printer Background image settings Print head maintenance Detailed settings Printer settings Panel settings Nozzle check settings Advanced settings Initialize printer Printer information Settings save and restore Option Model name TM C7500 Ld LCD settings Xt LCD brightness Dark D 9 LCD contrast Light g Dark Language Japanese z Serial number P mmm Port USB Firmware version qup Item Description Panel button Cancel button Enables disables the Cancel button SeTIngs Feedbutton Enables disables the Feed button Cut button Enables disables the Cut button LCD settings LCD brightness Sets the LCD brightness LCD contrast Sets the LCD contrast Language Sets the lang
50. not dis played Disable Use Not use EPSON Status Monitor 3 on page 130 4 The Notification Settings for Fatal Errors window is displayed Select the items you want to display when an error occurs and click OK B Notification Settings for Fatal Errors ea Select Notification Event Screen Notification E Ambient Temperature Error On E Service Required On E Nozzle Clogged Warning On Default Settings a cee ee l d e Ambient Temperature Error When the printer temperature is high Default Screen Notification On e Service Required When a no print error or service required error occurs Default Screen Notification On e Nozzle Clogged Warning When the nozzle is clogged Default Screen Notification On 133 134 Error notification setting for Use EPSON Status Monitor 3 Follow the steps below to set error notification for Use EPSON Status Monitor 3 1 2 e Error e Communication Error e Ink Low e Service Required e Nozzle Clogged Warning Turn the printer ON Display the printer driver window See How to Display the Printer Driver on page 70 Select Driver Utilities tab and click Monitoring Preferences When EPSON Status Monitor 3 is disabled the Monitoring Preferences is not displayed Enable EPSON Status Monitor 3 by referring to Use Not use EPSON Status Monitor 3 on page 130 The Monitoring Preferences window is d
51. of the driver properties is disabled Cause Recovery method When using an Epson printer driver enable the Enable the bi direction support in the Port setting of the properties 149 Poor print quality Uneven printed colors State Cause Dot dropouts are occurring Recovery method From the NOZZLE CHECK on the unit panel or from the Printer utilities in the Epson printer driver or PrinterSetting use the Head cleaning and Nozzle check to check for nozzle clogging If the nozzle is clogged execute a manual head cleaning from CLEANING on the unit panel Also if the Auto nozzle check in Nozzle check settings is disabled change to enabled default For details refer to Nozzle Verification Technology on page 20 The Media type setting is different from the media that is actually used The Media type setting of an Epson printer driver may be different from the media used Check the Media type setting of the driver and the media used For details refer to Paper settings on page 61 Paper feeding adjustment is necessary Depending on the media uneven printed colors may occur due to changes in the paper feed amount When position slipping of CMYK inks occurs as shown below push the General tab of the Epson printer driver to set an appropriate value in Paper feed adjustment When positive adjust ment is necessary ABC When nega
52. position is limited for some types HRI Font Select the HRI character font size Element Ratio Sets the thick element width by the ratio to the thin element width The recommended minimum element ratio is 2 5 Check digit Values or marks appended to prevent sequential number errors or fabrication Auto Convert to Minimize Entire Symbol Width Selectable when CODE128 is specified This function minimizes the number of symbol characters required to express the given data string e Start character Sets a start character e End character Sets an end character Click Ada The selected barcode font is saved and the font name is added to the font list e The barcode font can be registered up to 30 NH e The barcode font setting can be overwritten by clicking Save after selecting the font name from the font list and changing the setting e The barcode font setting can be deleted by clicking Delete after selecting the font name from the font list 109 110 Recommended value of the module The printing direction of the barcode is as follows In addition the recommended value of the module is different depending on the media type barcode type and printing direction Paper width direction M 1 23456 78901 qam Fence barcode e Plain label Plain Paper feed direction Paper width direction 1 j j Ladder barcode Paper feed direction Minimum Module by 600
53. product s printing See Printing Specifications on page 173 Replace an image according to the media size The following is a replacement example of an image with 600 dpi x 600 dpi resolution A inches 600 x A Pixel t A inches Paper feedi m PES ABCD dE eecing a2agy irection Bad Wendt inches x B Pixel Paper feeding direction 3 The image format is output in PNG format Registering and specifying a preset image Register a preset image in Store data in the printer on page 88 Also specify a preset image in Background image settings on page 89 Printing the preset image Use this function when using the Windows driver from Zebra Technologies Corporation or when using an application that directly controls ZPLII or ESC Label commands 2 The preset image printing is not possible with an Epson printer driver 90 Chapter 3 Handling Print head maintenance Performs a print head maintenance or nozzle check and sets periodic cleaning e TM C7500 Series PrinterSetting Version sl Media settings Layout settings Position adjustment Print results adjustment Store data in the printer Background image settings Print head maintenance Detailed settings Printer information Settings save and restore Option Model name TM C7500 Ld Port USB cam Print head maintenance Manual head deaning Check nozzles and dean the dogged nozzles automatical
54. supplemental printing using a nearby nozzle If you set Enable for the nozzle clog auto supplement system it will be possible to remedy a marked fall in print quality and barcode quality due to an irrecoverably clogged nozzle Setting the Nozzle Verification Technology If you set Enable for the Nozzle Verification Technology missing dot detection for detecting nozzle dropout will be executed at the Nozzle check interval that you have set that is each time the set print length is reached If the number of nozzle dropouts that is detected exceeds the Threshold of clogged nozzles that you have set auto head cleaning will be executed to eliminate dot dropout Perform a nozzle check even after auto cleaning and if the number of dropouts does not fall below the set Threshold of clogged nozzles perform auto cleaning again This Auto nozzle check system cannot detect 100 of dot missing cases It cannot detect N 100 of missing dots and ink droplet curvature CAUTION the heads and ink in which nozzle clogging was detected e The auto nozzle check uses a small amount of ink e After detecting a missing dot cleaning is performed automatically and ink is also used in the cleaning 2 e Print head maintenance is executed for all heads simultaneously It is not executed only for Chapter 1 Product Overview Setting the Nozzle Verification Technology Enable Disable Enable Disable of Nozz
55. the black mark leading edge must be at least 1 5 Q mm 0 06 If it is less than 1 5 mm 0 06 the printer may be unable to print pages because it fails to sense their black marks or skips them etc e The relation between the issuing pitch Pm and the interval of perforated lines Ph is as follow Pm Ph x integral multiple 191 When Extend Printable Area is enabled Vertical margins 0mm Typical value Lateral margins Perforated line Auto cut position elc Nelle ies eee Auto cut position Perforated line Auto cut position 0 mm Typical value Ss EE Paper width E E Paper feeding 2 g direction E ols p o 215 e EI i o S 5 E ee E EIN 9 ls L zz g D El g E 5 N Tt 2 p X N X Interval of perforated lines Pm 1 5 to 3 0 mm 0 06 to 0 12 L Print area B Label area L Paper 75 Black mark position Print area width Outer edge Outer edge Removed Removed 2 0 mm 0 08 2 0 mm 0 08 S e f you enabled Extend Printable Area printing is done with settings for no margins but the printing might protrude beyond the paper label depending on the actual print position and the set position for the paper label To make sure printing doesn t protrude out ensure margins of 1 5 mm 0 06 or more in the print data e The distance from the paper cut position to the bla
56. this product Lifting the product in an inappropriate posture may cause injury e Do not carry this product alone Two or more people are required while unpacking or moving the product The weight of this product is approximately 37 kg 81 57 Ib Installing the Printer on page 36 e Hold the parts of the product specified in this manual when lifting up this product Otherwise the product may fall or your finger may be caught when you lower the product resulting in injury Installing the Printer on page 36 oN Cautions on Power Supply A e Use only AC 100 V for power supply Using other type of power supply may cause electric shock or fire WARNING Do not allow dust or foreign materials to adhere to the power plug Accumulated dust or foreign material may cause electric shock or fire e Insert the power plug securely into the socket Failure to insert the plug securely may cause electric shock or fire e Use only the power cable supplied with this product In addition use the supplied power cable only for this product Other use may cause electric shock or fire e Do not use a damaged power cable Doing so may cause electric shock or fire Contact a Seiko Epson service center for advice if the power cable is damaged Observe the following points so as not to damage the power cable Do not modify the power cable Do not place heavy objects on the power cable Do not forcibly bend twist or pull the power cable
57. unfinished pages in which printing by some of the heads only is completed e Reprinting is carried out in units of pages e Ifan error that is the cause of reprint is cleared by canceling the job printer reset or power on off the printer does not perform reprint 139 Setting the Dip Swifches Follow the steps below to change the Dip switch settings Setting Procedure Follow the steps below to change the Dip switch settings Before you remove the DIP switch cover turn the product off Otherwise a short circuit may AN cause the product to malfunction CAUTION DIP switch settings are enabled only when the power is turned on If the settings are changed Q after that the functions will not change A Make sure the power supply for the product is turned off Remove the Dip switch cover mounting screw from the rear side of the product and open the Dip switch cover Dip Switch Cover aan Dip Switch Dip Switch Cover mounting screw E OOCO 3 Set the DIP switches using the tip of a tool such as a tweezers 4 Replace the DIP switch cover and screw it in place Functions SW ON OFF Initial setting 1 Power button Disabled Power button Enabled OFF Reset operation Power ON OFF operation 2 Forbidden Do not change setting OFF 3 Reserved Do not change setting OFF 4 Reserved Do not change setting OFF e Do
58. unpacked Height 5 cm 1 97 Orientation Lift one edge and release it for all 4 edges Noise During Approximately 55 dB ANSI Bystander position operation Based on Epson evaluation conditions including the use of the autocutter 195 196 External Dimensions Main unit outline drawings e Width 392 mm 15 43 Depth 598 mm 23 54 Height 395 mm 15 55 21 7 0 85 392 15 43 638 598 23 54 395 15 55 Unit mm Appendix When Covers are Open 691 2 27 21 717 6 28 25 632 5 24 90 Unit mm 197 198 When Rewinder is Installed Option TU RC7508 958 37 72 i unn all SSS Unit mm Appendix Consumable Product Specifications Ink Cartridge Model number TM C7500 SJIC26P K SJIC26P C SJIC26P M SJIC26P Y TM C7510 SJIC27P K SJIC27P C SJIC27P M SJIC27P Y TM C7520 SJIC28P IO SJIC28P C SJIC28P M SJIC28P Y Type 4 color ink separated exclusive ink cartridge Ink color Black Cyan magenta yellow Ink type Pigment ink Ink life 6 months after loading to the printer 2 years after manufacturing Temperatures Transport 20 to 60 C 4 to 140 F up to 5 days for 60 C 140 F Storage 20 to 40 C A to 104 F up to a month for 40 C 104 F Installation 20 to 40 C A to 104 F up to a month for 40 C 104 F The e
59. until the printer amount of space in the switches to the idling maintenance box status Performing the During this time do not forcibly turn POWER OFF powering off process the power OFF such as by pulling A 9e9 kk out the AC power Doing so can cause ink nozzle dropouts laling The state in which printing is possible During the time the following operations can be done READY e Turn off the product e 9 ok X e Transition to pause status e Transition to setting mode e Feed Back feed or Auto cut the paper 24 Chapter 1 LED Blalala T zu SESSO LCD Printer Status Description o o SEIERE 5lgli lolE coca Idling with power If the product does not operate for POWER SAVING saving 30 minutes or more while the power e o o X is ON it moves to the power saving mode PRINTING Printing A beep sounds when printing is 7 7 kK xk X done ORNS After printing is done Vi i the printer moves to idling Pause When the Pause button is pushed BRUET during printing the printer o becomes this status It is possible to go to the setting mode from this state MENU Menu When the Menu button is pushed MEAE EE a ee the printer becomes this status Canceling the jobs When the Cancel button is pushed CANCELING a during printing print jobs are e 9o
60. vig emend pae BSET NEAN YE I CERE LN ET RIAR 108 2D symbol Printing scie creto cnn cec rcr nere n Pr e Ee ain br P ER c E PO D 118 Barcode and 2D Symbol Font Printing on NET Environment sssssseeem ee 126 Bancding Reductior emt ater tee egt AT id Oe E EE etr eA EOS 128 Start the PrinterSetting from the printer driver oe mme 129 Setting EPSON Status Monitor 9 iic ti rr eii rer me ren eee e E e nr a 130 Restricted items of printer drivers eee nene 136 Bi USB Printer Class Device Replacement Service eeeeeeeeeeeeeeeee 137 Uninstallation of USB Printer Class Device Replacement Service ssse 137 Restrictions in USB Printer Class Device Replacement Service sssssee 138 B Reprise i Ede tee dieta eitee di 139 B Setting the Dip Swilches onini etti teer aduenit iret rail 140 SONNO PLO CSAS EHE MHIL ED 140 B Cleaning eec ng ee casas feb veveeiasecegetdussddusde AET 141 Cleaning TEe duteculttel saec ide prr pe n e e v oet Sv pad pr ee qe eve a pea erts 141 10 E Long term Storage of the Product After Ink Charging sees 142 Stoning MMe PDoOdUCt ipta MI HER 142 Restart the printer after long term SOAGE oo dernier EEE 143 B Precautions when transporting eeeeeeseesseseeeee eene nennen nennen nnn 144 Bi Troubleshoolting terrre tern tent n ener ca rita reet trece seinen uade 145 Eror PrOCSSSIMN
61. 0 or more from paper edge Length of a black mark 5 mm 0 20 or more Black mark position Right edge of back of paper when feed edge is at top Gaps between black marks 28 4 to 606 mm 1 12 to 23 86 Paper thickness Plain label Matte label 0 129 to 0 236 mm 0 006 to 0 009 reference values Glossy label 0 167 to 0 182 mmn 0 007 to 0 007 reference values Paper core Internal diameter 76 2 0 5 mm 3 0 020 External diameter 82 2 mm 3 24 or more External diameter Maximum 203 2 mm 8 Winding direction Printing face must be facing outside S e Do notuse the paper with a hole or cutout e For the black mark position of the die cut label paper match the label edge to the black mark edge 180 Appendix Media type Plain label Matte label Media source Fanfold paper Backing paper width 50 to 112 mm 1 97 to 4 41 Label width 46 to 108 mm 1 81 to 4 25 Label length 25 4 to 301 8 mm 1 to 11 88 Gap between labels 3 to 6 mm 0 12 to 0 24 Left and right outer edges 2 mm x 0 5 mm 0 08 0 020 Label edge R 1 5 mm 0 06 or less Width of a black mark 28 mm 1 10 or more from paper edge Length of a black mark 5 mm 0 20 or more Black mark position Right edge of back of paper when feed edge is at top Gaps between black marks 28 4 to 304 8 mm 1 12 t
62. 00 cuts Full page label Plain 750 000 cuts Full page label Matte 200 000 cuts Full page label Synthetic 100 000 cuts Full page label Glossy 300 000 cuts 194 Appendix Environmental Conditions Item Specification Temperatures Printing 5 to 35 C 41 to 95 F 20 to 80 RH no condensation humidity 80 9 55 O9 S 2 20 5 27 35 Temperatures C Barcode printing 15 to 35 C 59 to 95 F 20 to 80 RH no condensation Storage When packed No condensation ink not loaded 20 to 60 C 4 to 140 F 5 to 85 RH At 20 or 60 C 4 or 140 F up to 120 hours With ink loaded 20 to 40 C 4 to 104 F At 20 C 4 F up to 120 hours At 0 to 30 C 32 to 86 F up to 6 months At 40 C 104 F up to 1 month Absolute maximum rated 70 C 158 F Pressure Operating 700 to 1060 hPa approximately 0 to 2 500 m above sea level elevation approximately 0 to 98425 20 Not operating 700 to 1060 hPa approximately 0 to 2 500 m above sea level including in approximately O to 98425 20 transportation Vibration When packed Frequency 5 to 55 Hz resistance Acceleration Approximately 19 6 m s2 2 G Sweep 10 minutes half cycle Time 1 hour Orientation x y and z Shock When packed Packing Epson standard package specifications resistance Height 45 cm 17 72 Orientation 1 corner 3 edges and 6 surfaces When
63. 01 for the head of the data e A check digit need not to be attached to the data When printing a 2D symbol with a composite symbol delimit the data that specify a composite symbol and 2D symbol with or V Specify the data in order of a composite symbol and 2D symbol Chapter 3 Handling GS1 DataBar Expanded Stacked Multiple line symbol version of GS1 Databar Expanded How to specify the data is the same as GS1 Databar Expanded For details see GS1 DataBar Expanded on page 116 When printing a 2D symbol with a composite symbol delimit the data that specify a composite symbol and 2D symbol with or V Specify the data in order of a composite symbol and 2D symbol AztecCode e Supports the full range mode and the compact mode Printing method Specify the selected 2D symbol font specified point and language to the printing data and print it Y Bigs Document WordPad LEY l nome MER 20 symbot Me Jae E e E3 amp Find s ahe Replace Eg Piture Paint Date and Insert mn iG Select all Paste GETEA drawing time object 3j raph Insert Editing bd http www epson com e The font size of the 2D symbol can not be changed by Specified Point value The 2D sym Q bol is not printed when other values are selected e Some applications such as the NET application may not be able to display or select a 2D symbol font regi
64. 1 DataBar Truncated GS1 DataBar Limited Ladder 6 6 GS DataBar Expanded UPC A Fence 7 7 UPC E JANT3 EAN Ladder 7 7 JAN8 EAN e A barcode s grade may decline due to missing dots and or ink droplet curvature so that Q the barcode becomes unreadable by the barcode reader Therefore it is preferable to take precautions such as printing of HRI characters e Ink may penetrate the paper due to its characteristics and bars of printed barcodes tend to become thicker This tendency is more prominent with some papers To maintain the barcode recognition rate use methods such as reducing the data in a bar by 2 pixels and increasing the blank space by 2 pixels Bar width adjustment 111 112 Matte label Matte Glossy label Print Minimum Module by 600 dpi Barcode type directi irectlon ANSI Grade C or higher ANSI Grade B or higher Fence 5 6 Code39 Ladder 5 6 Fence 5 6 Codabar Nw7 Ladder 5 6 Fence 5 6 Code93 Ladder 5 6 Code128 Fence 5 6 GS1 128 Ladder 5 6 Fence 6 7 ITF Ladder 6 7 GS1 DataBar Omnidirectional Fence 6 6 GS1 DataBar Truncated GS1 DataBar Limited Ladder 6 6 GS1 DataBar Expanded UPC A Fence 7 7 UPC E JANT3 EAN Ladder 7 7 JAN8 EAN e A barcode s grade may decline due to missing dots and or ink droplet curvature so that Q the barcode becomes unreadable by the barcode reader Therefore it is pref
65. 9k J eme Hap 70 Chapter 3 Handling Handling This chapter describes basic handling of the printer List of printer setting items Setting item Panel Button PrinterSetting Printer Driver Cleaning v v v Nozzle check v v v Media type v v v Media form v v v Paper supply method v v v Paper detection method v v v Left gap adjustment v v v Label width v v v Label length v v v Left margin v v v Right margin v v v Top margin v v v Bottom margin v v v Printing position adjustment longitudinal v v v Printing position adjustment lateral v v v Printing speed v v v Change of Monochrome Color v 2 Resolution v v Adjustment font width v Head maintenance v v v Post printing operation v v v Cutoff position adjustment v v v Paper feed amount adjustment v v v Printing of paper feed amount adjustment 7 7 pattern Nozzle Verification Technology v v v Nozzle check interval v v v Operation when nozzle dropout detected v v v Threshold of clogged nozzles v v v Re printing v v v Operation when power turned on v v v 71 72 Printer data printing Setting item Panel Button PrinterSetting Printer Driver Operation when paper replaced v v v Operation cancellation via panel v Specified time cleaning v v v Time for specified time TCL
66. EPSON EXCEED YOUR VISION TM C7500 series Technical Reference Guide Product Overview Describes features for the product Setup Describes setup and installation of the product and peripherals Handling Describes how to handle the product Application Development Information Describes how to control the printer and necessary information when you develop applications Appendix Describes general specifications and character code tables M00079102 Rev C Cautions No part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The contents of this document are subject to change without notice Please contact us for the latest information While every precaution has been taken in the preparation of this document Seiko Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or
67. G res M LC 145 WGPING PIOCSSSING e HM 148 Driver tide E E M 149 Poor print quality seseeeeeeeeemeeee menn nnne nen nnn 150 Unclear medi prsna E hr e rer pee rr neta re pe XR ER Hc oe aA A eas 153 PINARES Grecis oci osea tt eed Dre Nee ru aes EAE T ep re khu Y mE UE basa E TIO RE ERR 153 Detector Tallie iiiter oa inte ree e rere TEA TE c RA KEV TE Y A TU 154 EXISIMGISUD DIV teer MP RC HM 154 Paperi jammed srren AL TALE Aa EP ER LEER a Ba 155 Application Development Information 159 B How to Control the Printer eeseeseesssseseeeeeeeneeeen nennen nenne nnne nnne nnn nnn 159 Using Iaibel printing applicatio secutis tertie tht er ponit poesie un Ge i Pee erg de 159 Using the Epson Inkjet Label Print SDK oo emen 160 Usirigrtrie ESC Eabel eorrnmeands 2 3 ree no eee re reete e ead ho i e ei ee as 160 Changing Printer Settings and Replacing the Printer cient eme 161 B Software and Manuals useeeseesseeeeeseeseeeeenee nennen nennen ennt nennen nnn trn n esent 166 B Installing software isch eter rete etre treten Renner tete ianao 168 Software installation procedures ssseeeeee nee 168 11 PD DONC eR NOTER 171 B Product Specifications eee ine de eee ii ee re EE 171 COpercting Envirerirtiebit e roo e VORTEILE ERECTAE 172 Printing Specifications et irc teen ele e
68. II As you do not need to install an Epson printer driver if you are using a third party A printer driver you can clear the checkbox To install the USB Replacement Service you need to install the printer driver first Please refer to the Technical Reference Guide for software details Back 168 Chapter 4 Application Development Information Precaution when using the product with Ethernet connection When using the product with an Ethernet connection it cannot be used just by installing the printer driver Add this product with the following steps A Install the printer driver 2 Turn on the product 3 Open the Devices and Printers See How to Display the Printer Driver on page 70 4 Execute Add a printer and add the product following the instructions on the screen In the printer driver installation screen that is displayed during the procedure select Epson as Q the manufacturer and EPSON TM C7500 as the printer 169 170 Appendix Appendix Product Specifications Printing method Line ink jet dot matrix 4 color KCMY printing Paper feed Forward and reverse friction feed Autocutter Cutting method By separated blade scissors Auto cut type Full cut cuts paper completely Graphic resolution 600 dpi x 1200 dpi Print soeed 300 mm s 150 mm s The print speed is different depending on the resolution and the pr
69. It is necessary to change Media position detection of the printer when the document is changed 103 Registering print setting on Favorite Setting A Set the printer driver depending on paper to print Set settings on Main and Options tab Select from Media Layout when using User Defined Media The current setting will be displayed on the list of the right side G3 Click Add The print setting will be registered in Favorite Setting the Save Delete Favorite Setting Enter print name screen will close and you will return to the original screen a 2 id EPSON TM C7500 Printing Preferences Gi Gonna G Ore G Diver iis G Pott Landicape B E E Fotai 180 El Colete E Reverse Drder I mesora Gee I Media DetectibniflackMaronl Paper Feed Adjustment 0 Pintig Performan Satinas fo Paper Handing After Pint Irk Levels Pirin end Q Auto Cut AA 10 am E E Head Mint NoAuo cut Feedte Cut Postion J W o T B E NY Natiication l Deis Pause None Version Versioni orp Geel mm dl etal User Defined Media Favorite Setting includes the following setting Default Settings Current Settings User Defined Setting 104 Registered to Favorite Setting de EPSON TM C7500 Printing Preferences EESIETTETUEELTT
70. OVING the Tewirider rete ete eig nie ee n re a Pe E erg 46 Attaching the paper leading edge to the rewinder oo ie meme 47 B Setting ThE Paper inedite eet T 49 Setting the ROI Paper onec tt ee eU On Dog ne va ehe dei Da T 49 SeTING The Fanfold Paper Renate ate teret ae de p ed ae a 55 How to eject paper for paper replacement ssssssseeeeeemn eene nnns 56 Ejection Angle of Printed Paper we ee nennen nnne 57 B Printerselltings dh pea 58 Ecinguage Setting 3 1 nbn tere i eere dba dp eben Pep edo a t 58 Time Sells ie reet eta rite rto medo p nece b Svr alite dde GR CREE 59 Network setings iste teh turre tute ee Foi e ter m end eat na Eee deve ed bi s 59 Bi Paper seflings iecit rei dee enun aaou aaua e tek auae ha cae ad 61 Set using d printer GIVES ied within aid whe eere PE EAA A e FEE CR FR ain ETC CU X uh 61 Setting using the PrinterSetting oo eem nnns 64 Setting with the panel switch incerti ride d er eere ee rb e d E aA 67 Bi Test printing diee mehrere ebbe T 68 URSI mU ES 69 B How to Display the Printer Driver eeseeseeeeeeeeeeeeeee nennen nnne nnne nnne nennen 70 PIOMGUIING Men E E A E EE E E EE 71 E List of printer setting HEMS i iii naiean i aaaeeeaa ao kwada kantaneen rne 71 Bi Setting panel swilch rne eene trece trente tunes et cheveu ant vati 74 Bi PrinterSetling ente i esee ihid iae et RR Ete s aceevence 78 Starting the
71. PrinterSetting oo eene 79 ADply SETTINGS tian eec ec aint retenir Avia e ep re i ee ye i v e RE e EE ER v 8 MEGIGISOTINGS e THE 82 LAYOUTSCTINGS an aE E a T EE E EE a Ear EE T E TA R 83 POSIHOM CI GIUSTIIA SIAL oes ET E E E E e P E ee Ma Et E ET 85 Printres lts adjustment neia e aaa aa rads at Pea d avere a A NA 87 Store data in the printer nennen nnne nennen 88 Backgrounc imcadge sertings s ete tene aterert ine Pra cid Dr nea Cr rat nein be re ea Fh TERR 89 Print hedd malintenariee econtra ce reser ene ree vira reme d pae cope PRU XV Rp EFE A TU S RET REQUE 91 Prinifer Settibgs iced ia rn cer AEA i e PAY EN T A C PR e EAT ER CAEN Y A 92 POIMSLSSTHIMGS e Eq LR 93 Nozzle check settings co aig cA e ve oe s igo adon Aa t A iia D E a 94 Advanced SSNS mirisan timed iani aaia iani ead nd ee rp ree sah dabas ra POAR CORR n MERE RR ARE ME des 95 Iriticilize DrihiTer fy icici Preterea bert ve iia wis Ee zl atin Er ea m Pr m e aa EX Le Pe EA 97 PrinterinfornetoN E PI EUR E 98 Settings SAVE adncdrestore s o eer e reni f ea ce ri ns ei a Geol Eee a e denies 100 oleae EET ECT HTML MEDEU SCIL 101 Bi Setting the Printer Driver 5 cene terrre eei ente dac cre t antro n as 102 Favorite Setting iun eerte e eerte ve he eee dtu P ca b Fert en D A P E e 102 Information for User Definition memes 105 Exporting Importing Printer Driver Settings sssssssseeee memes 105 Barcode Print ig sce Eee tede refte ree creer e ip a Perna Pope D
72. Replacement Service to replace a printer without changing the settings of a computer or printer driver 15 Part Names and Functions Front Side Control Panel Ink Cartridge Cover Front Cover Name Description Operation Panel Perform various settings of this product For detail see Operation Panel on page 17 Ink Cartridge Cover Open this cover to install replace the ink cartridge Front Cover Open this cover to remove jammed paper Rewinder Connection Cover Maintenance Box Cover Open this cover to install the rewinder option Open this cover to install replace the maintenance box Roll Paper Cover Paper Set Cover Open this cover to set roll paper Open this cover to set roll paper or fanfold paper 16 Paper Set Cover Roll Paper Cover gt Maintenance Box Cover Rewinder Connection Cover Chapter 1 Product Overview Operation Panel Power LED Status LED Pause LED LCD Pause Button Cancel Button 5 Power Button ff N emm Paper LED 2 Zp s E _ 4 er im oe SNL ink LED Uti Back Feed 7 Back Feed Button A Feed z Feed Button Il Pause E 2 T cancel _ i M te 2 Cut Cut Button Tn UJ Selection Setting Button Name
73. Settings Import Export Settings Start Import Export Settings Export Settings Import Settings Cancel 4 The window to save a file appears Specify a name and save the BSF file 5 The process completion window appears Click OK 106 To the BSF file the print settings in favorite setting defined by the user are applied The Q print settings in Current settings are not applied Chapter 3 Handling Import Settings fore to retain the existing settings for the items listed below create a BSF including the existing settings e Favorite List e User Defined Media List e Barcode Font List e Barcode Font Replacement List 2 When the settings are imported from a BSF file the printer driver settings are overwritten There Follow the steps below to import the settings 4 Select Driver Utilities tab Click Import Export Settings Import Export Settings window appears Click Import Settings The confirmation window appears Click OK The window to open a file appears Select the file to be imported ao AGUN The process completion window appears Click OK 107 21010010 CE edlalilale The printer driver has the built in barcode font Barcode printing is available if the barcode is not created on the application side Setting the barcode font Barcode print settings can be changed on Barcode and 2D Symbol on Driver Utilities tab
74. Settings Units to Use mm inch 130 Chapter 3 Handling EPSON Status Monitor 3 and Monitoring Preferences are displayed in EPSON Status Monitor 3 Settings on the Driver Utilities window Ha Use this utility to make settings er Configure the log function related to the printer driver operation EPSON Status Monitor 3 Settings EPSON Status Monitor 3 5 Moniring Preerencest d Use this utility to automatically dn Use this utility to make settings check for errors and also check for EPSON Status Monitor 3 the level of ink remaining Preferences Import Export Settings E ie Start Importing Exporting the settings to the BSF file Make sure you add to Favorite Setting from Save as Favorite Setting before exporting the current settings Version soo neo Use EPSON Status Monitor 3 When Use EPSON Status Monitor 3 is set the following operations will be performed When printing a window automatically appears allowing you to check the printer status and the ink level Error information is displayed when an error occurs during printing The EPSON Status Monitor 3 will not be activated if an error occurs when not printing Clicking the icon for EPSON Status Monitor 3 on the task tray allows you to display EPSON Status Monitor 3 at any time See Displaying the icon on page 135 for how to display the icon
75. TH I MINIMI AML I I I I I I I J j l i uP i i i TH rl iti Good Cleaning needed Chapter2 Setup Test Printing If the TM C7500 printer driver has been installed already a test printing can be performed Perform a test printing with the following steps 4 Open the Devices and Printers e For Windows 8 Select Control Panel of Sidebar Settings on Desktop and click Hardware and Sound then Devices and Printers e For Windows 7 Click View devices and printers of Control Panel on Start menu e For Windows Vista Click Printers of Control Panel on Start menu e For Windows XP Professional Click Printers and Faxes on Start menu e For Windows XP Home Edition Click Control Panel on Start menu and click Printers and Faxes e For Windows Server 2003 R2 Click Printers and Faxes on Start menu 2 Right click EPSON TM C7500 and click Printing References 2 Registered name of this product to display in the case of the EPSON TM C7500 3 The Properties screen is displayed Click Print Test Page 7 te EPSON TM C7500 Properties Color Management I Security I Version Information Gee Seng Pots Advanced E EPSON TM C7500 Location Comment Model EPSON TM C7500 Features Color Yes Paper available Double sided No 108 x1524 mm Die cut Label Staple No Speed Unknown Maximum resolution 600 dpi Preferences
76. TIFY THRESHOLD OF CLOGGED NOZZLES O to 10 nozzles 0 REPRINT e ENABLE ENABLE e DISABLE POWER ON ACTION e FEED FEED e CALIBRATION e NO FEED PAPER CHANGE ACTION e FEED FEED e CALIBRATION e NO FEED CANCEL ACTION e JOB ONLY JOB ONLY e JOB RAM DRIVE SCHEDULED CLEAN e ENABLE DISABLE e DISABLE CLEANING TIME HH MM 00 00 24 hour clock 75 76 Settings menu item Available settings Default setting PRINTER SETUP3 LCD BRIGHTNESS e OFF LEVEL LEVEL2 LEVEL3 LEVEL2 LCD CONTRAST e Oto 10 5 BEEPER VOLUME e OFF e LOW MEDIUM HIGH e MAX MEDIUM INK LOW LED DISPLAY NO DISPLAY DISPLAY LANGUAGE JAPANESE ENGLISH FRENCH GERMAN ITALIAN SPANISH PORTUGUESE e DUTCH According to market destination CLOCK CONTROL PREFIX MM DD YY HH MM 0x00 to FF Ox7E FORMAT PREFIX DELIMITER CHAR 0x00 to FF OxOO to FF Ox5E Ox2C FACTORY RESET e YES e NO ERASE MEMORY e YES e NO INITIALIZE I F e YES e NO INITIALIZE MEDIA DETECTION SENSOR e YES e NO Chapter 3 Handling Settings menu item Available settings Default setting COLOR CONTROLS MODE e EPSON PREFERRED EPSON e EPSON STANDARD PREFERRED INK PROFILE 6 to 4 0 RATIO OF BLACK 6 to 4 0 Available settings vary with paper type FEATHER EDGES e ENABLE DISABLE e DISABLE DOT SUBSTITUTION e
77. acturer printer driver of the label applica tion manufacturer Print using the Epson printer driver installed in the Uses the Epson printer driver page 102 setting up flow in Chapter 2 Print from the customer s application developed Uses the EPSON Inkjet Label Print page 160 referring to the EPSON Inkjet Label Printer SDK SDK The customer develops an application to directly Uses the ESC Label commands page 160 control ESC Label command and print Replace a printer from another company without Changes the printer settings and page 161 changing the existing applications or drivers replaces the printer Change from a pre print system to an on demand print system Using label printing application Prints with a commercially available label printing application Use a driver provided by the application and the Epson printer driver is not used The following label printing applications are supported BarTender e NiceLabel e CODESOFT How to get the application Please contact the sales agent of each label printing application 159 Using the Epson Inkjet Label Print SDK The necessary environments to print with a customer s application using an Epson s printer driver are provided as SDK The following items are included Items included Description EPSON Inkjet Label Printer This explains the configuration overview of the Inkjet Label Printer SDK SDK User s Guide necessary functio
78. ake care not to injure your fingers on the fixed blade of the autocutter CAUTION Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability Because this product was not intended for use in applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipment or medical equipment related to direct medical care etc please make your own judgment on this product s suitability after a full evaluation About this Manual Aim of the Manual This manual was created to provide information on development design and installation of systems and development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Handling Chapter 4 Application Development Information Appendix Product Specifications Contents B FOr Sate ty ERE ER Ree 3 Key To SyrmbOolsi act rere ener rr i rr tr Rer E ert ee rn or pe e A LT Ee He rn 3 Gautiens omlnstollemiOEis so eco c
79. an application that directly controls the ZPLII or ESC Label command For details about the preset images see Preset image on page 90 e This setting screen is not displayed if you started PrinterSetting from the printer driver r Wf TM C7500 Series PrinterSetting Version i Media settings Layout settings Position adjustment Print results adjustment Store data in the printer Background image settings Print head maintenance Detailed settings Printer information Settings save and restore Option Model name TM C7500 e Set background image C Use shared background image Background image Use different background images for each template Registered settings Template Background image Serial number m mmm om Port USB Firmware version wmm m Item Description Set Do not use The preset image is not printed background background image image Use shared background image In case of regular printing print the specified image as a preset image When printing using a template the preset image is not printed Use different background images for each template When printing using a template the preset image is printed according to the specified combination When a template is not used the preset image is not printed 89 Preset image Creating a preset image Prepare an image with the appropriate resolution for this
80. art stop code is not specified it is automatically added ITF When data of odd digit number is specified 0 is automatically added to the head Codabar NW7 e Do not include the start code and stop code into data The start code and stop code specified in the driver screen are added 113 114 Code93 e A start code 2 check digits stop code is automatically added A character L1 that indicates a start code is printed for the head of the HRI character A character L1 that indicates a stop code is printed for the end of the HRI character HRI characters of the control characters 00h 1Fh 7Fh are printed combining W and an alphabetical character Control Control Control Character HRI Character HRI Character HRI OR pr Character E i ae Character hel a a Character NULL 00 BU VT OB Ek SYN 16 EV COH 01 BA FF OC aL ETB 17 aw STX 02 mB CR OD gM CAN 18 mx ETX 03 ac SO OE BN EM 19 HY EOT 04 BD Sl OF HO SUB 1A Ez ENQ 05 BE DLE 10 iA ESC 1B BA ACK 06 EF DC 11 HQ FS 1C mB BEL 07 Ac DC2 12 BR GS 1D Hic BS 08 BH DC3 13 Ms RS 1E ED HT 09 E DC4 14 NT US F ME LF OA EU NAK 15 HU DEL 7F EF Code128 Only when the automatic conversion is OFF the start code is added on 2 digits at the front When Auto Convert to Minimize Entire Symbol Width is enabled a code selection character is selected automatically so that the entire width of the symbol
81. b Det ene e nea e UR EO E re on re an 173 Paper Specifications sm i eee tr Eur idt e ee re n an e e P P P Pd 174 Paper detectiobmmeltlhioclsu vetet sa i ee itt t i hatt up p pa dero dun P dte es ba fers 182 Pript Arearancd CuttimgPositlOnsa us a cet ener eO EOD ERR 183 Electrical CharocerteristiCs 1 teret rise Tete ee Tete b e be e o tel dete nee dns 193 lee LEE 194 Environmental Conditions eea exec ae tea e kr erg gre rect eb nga ed Pru e Pv erret P 195 External DIMENSIONS 5 xe eo ree aom ne ian amr cad 196 E Consumable Product Spe cifiCAtions eececcccesseneeeeeeeseeeeeeeeeeseseeeeeeeeesseeneesenenseneaeees 199 ne Selle PU TL EE 199 Maintenance Box ae ER cer A A ei er ie a a EE rendre AA 199 B Option SpecificaliOns 5 2 eiie euer roe to toa koe E EE Evo Fen RES CR vas Sa adi e da uae cEy Reis 200 Rewinder CUR Z8 fixiert b Re eed Erie BR ne AER T a E ERR Conn o ER bie bn e a Fr ruedas 200 B Downloading Drivers Utilities and Manuals 1eeeeeeeeerneeeee eene nenne 201 MB FOr Mel sis ese esd ca sdk hed IIIS mm 202 12 Chapter 1 Product Overview Product Overview This chapter describes features of the product Features TM C7500 is a 4 color inkjet label printer that offers high processing speed operability and reliability required for on demand label printing High speed printing e Actualizes 300 m sec high speed printing 600 dpi x 1200 dpi line inkjet printing
82. becomes at minimum Therefore it is not necessary to specify a code selection character from an application While the code selection character CODE A is selected if A is specified to select CODE A an error Occurs While the code selection character CODE B is selected if B is specified to select CODE B an error Occurs While the code selection character CODE C is selected if one of the following is specified an error Occurs Chapter 3 Handling e A special character is indicated by combining and the next character Control Character ASCII HRI Character SHIFT S Not printed CODE A A Not printed CODE B B Not printed CODE C C Not printed FNC1 1 Not printed FNC2 e Not printed FNC3 3 Not printed FNCA 4 Not printed V C is printed GS1 128 is the delimiter for the application identifiers printed as the HRI character but not encoded The start codes CODE A CODE B CODE C and the stop code are added automatically A symbol character FNC1 that is described after the start code is automatically added When is specified it is skipped 2 digits of consecutive numbers must be specified as the application identifier If it is not specified correctly an error occurs A special character is indicated by combining and the next character When the character right after is not any of the following an error o
83. can check the status of the printer the ink cartridges of each color and the maintenance box from the LCD Row 1 displays the E A Y printer s status Row 2 displays the status of the ink cartridges and maintenance box K amp CO M YO M B Amount remaining for the ink cartridge Amguntused far the maintenante box black ink cyan ink magenta ink yellow ink Display of the ink cartridge maintenance box status Displays the status of ink cartridges and maintenance box with icons Icon Status Display of amount remaining for the ink cartridge e Display of amount used for the maintenance box e Display for Ink cartridge low e Display for Maintenance box near full e Display for Replace ink cartridge s e Display for Replace maintenance box e Display for No ink cartridge e Display for Ink cartridge read error Pn e Display for No maintenance box e Display for Maintenance box read area 29 When an error occurs the beep sounds The beeper continues to beep until all the causes of error are removed When Completion Beeper Setting is enabled the printer performs Beeper sound when the printer is not in an error state shown in the below table Frequency Fixed to approximately 2 5 kHz e Volume control 5 levels on the software Number Sounding Silent of the Overall period period pattern time repeated Number of times Printer event repeated S
84. ccurs Control Character ASCII HRI Character Control Character 00h 1Fh 7Fh Space is printed FNC 1 Space is printed v C is printed KE C is printed y D is printed b is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier y is printed Skipped character E Not printed 115 116 GS DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Limited The first application identifier 01 is not included in the data When printing the HRI characters the first application identifier 01 is printed as 01 before the packing identification code A check digit need not to be attached to the barcode data When printing the HRI character a check digit is printed after a product code For GS1 Databar Limited specify 0 or 1 for the first digit GS DataBar Expanded is the delimiter for the application identifiers printed as the HRI character but not encoded Be sure to include all the application identifiers in the data When the first data is 01 after deleting application identifiers left and right parenthesis and from the specified data the 14th digit from the next of 01 is checked as a check digit When it is not correct an error occurs When the next data of 01 is fewer than 14 digits a check digit is not checked Unlike GS1 128 the check digit
85. ce center for advice e Never disassemble or repair this product Tampering with this product may result in injury or fire e Do not use this product in an environment where inflammable gas or explosive gas may exist Do not use aerosol sprayers containing flammable gas inside or around this product Doing so may cause fire e Do not connect cables in ways other than those mentioned in this manual Doing so may cause fire It may also damage other devices e Do not touch the areas inside the product other than those mentioned in this manual Doing so may cause electric shock or burns e Do not insert metal or flammable materials or allow them to fall into the product Doing so may cause electric shock or fire e Do not allow anyone to stand or place heavy objects on top of this product Equipment AN may fall or collapse causing breakage and possible injury CAUTION e Install the cables and optional products in the proper direction according to the proper procedures Failure to install correctly may cause fire or injury Follow the instructions in this manual to install them properly e Before moving the product shut down and unplug the product and make sure that all the cables are disconnected Failure to do so may damage a cable causing electric shock or fire e Do not store or transport the product in a tilted standing or upside down position Doing so may cause the ink to leak e Using in the presence of silicon gas silicon adhesi
86. ck mark leading edge must be at least 1 5 mm 0 06 If itis less than 1 5 mm 0 06 the printer may be unable to print pages because it fails to sense their black marks or skips them etc 192 Appendix Electrical Characteristics Power supply Power supplied via power source connector Input voltage rated 100 to 240 V 1 1 A Frequency rated 50 Hz to 60 Hz Power Operating 100 V Average Approximately 90 W consumption 230 V Average Approximately 86 W Idling 100 V Average Approximately 4 1 W 230 V Average Approximately 4 4 W When power 100 V Average Approximately 0 2 W is OFF 230 V Average Approximately 0 5 W The operating power consumption is based on Epson operating conditions A Use the dedicated AC cable included in the product package 193 Reliability Product lifetime Print head 12 billion shots nozzle Paper feeding Plain 500 km mechanism Matte 500 km Die cut label Plain 500 km Die cut label Matte 500 km Die cut label Synthetic 500 km Die cut label Glossy 500 km Full page label Plain 500 km Full page label Matte 500 km Full page label Synthetic 500 km Full page label Glossy 500 km Autocutter Plain 1 500 000 cuts mechanism Matte 750 000 cuts Die cut label backing Plain 1 500 000 cuts Die cut label backing Matte 1 500 000 cuts Die cut label backing Synthetic 500 000 cuts Die cut label backing Glossy 1 500 0
87. d for the sample shape of DataMatrix Error Correction Level Select an error correction level for DataMatrix Cell Size Select the width of cell module for DataMatrix Recommended value of the module on page 121 for the recommended value Number of Vertical Cells Specify the number of cells for DataMatrix in the vertical direction Set when Rectangle is selected for the sample shape of DataMatrix Number of Horizontal Cells Specify the number of cells for DataMatrix in the horizontal direction Set when Rectangle is selected for the sample shape of DataMatrix Minimize Optimize the minimum number of cells automatically Specify the Size Change settings to the selected size 3 Click Add The selected 2D symbol font is saved and the font name is added to the font list e The 2D symbol font can be registered up to 30 NH e The 2D symbol font setting can be overwritten by clicking Save after selecting the font name from the font list and changing the setting e The 2D symbol font setting can be deleted by clicking Delete after selecting the font name from the font list 120 Recommended value of the module The recommended value of the module is different depending on media type 2 dimensional symbol type and printing direction 2D symbol of stack type e Plain Chapter 3 Handling 2D symbol type Minimum Module by 600 dpi ANSI Grade C or higher ANSI Grade B or higher
88. d of roll paper 50 Chapter 2 Setup il 7 Attach the roll paper flange to the spindle while holding the release lever of the roll paper flange between your fingers Push the flange to the bottom to align it with the roll paper width Release Lever Roll Paper Flange 8 Open the paper hold inside the paper set cover Paper Hold 51 52 Insert the paper along the paper guide a Align the end of the paper with mark p gt Mark Paper Guide a 4 Q Move the paper guide b to align it with the paper width while pushing the paper guide b lever Paper jams or misprints may occur if the position of the paper guide b is not aligned with the paper width Adjust the paper guide b in accordance with the paper width Lever Chapter 2 Setup il A A Insert the end of the paper into the paper feed slot When you insert approx 4 cm the paper is automatically fed The Paper LED turns off when the paper is set properly If the Paper LED stays on the paper is not set properly Set the paper again Paper Feed Slot A 2 Close the paper hold Paper Hold 53 A If the paper is loose turn the roll paper flange in the direction of the arrow to tighten the paper A A Close the roll paper cover A 5 Close the paper set cover A GP ess the Pause button 54 Chapter
89. dling After Print Ink Levels Auto Cut 1 NoAuto Cut Feed to Cut Position x BK C M Y Pause x Save as Favorite Setting 3 Click Media Detection Chapter 2 Setup 61 The Media Detection Settings screen is displayed Select the media source and media detection and click OK GG Media Detection Settings s Set the media detection method to match the loaded media T Select the item you want to set and then click DK 6G External feed G Media Detection Gap detection Black mark detection 5 Click User Defined 6 The User Defined Media Layout screen is displayed r User Defined Media Layout 1 Media Layout Name di User Definec Defined Media Layout Media Form Die cut Label Gap E Borderless Printing Feather Edge Layout Information inch Label width 425 1 81 4 25 Label Lenath 6 00 1 00 23 62 Left Gap 0 08 0 06 0 10 4 Adi Heb L 7 Enter Media Layout Name If there is an existing defined media layout you can create a new layout based on the defined media layout 8 Select Media Form 62 Chapter2 Setup 9 Enter the size of the paper unit mm When the margins are zero the print may extend outside of the media label Use it accordingly e When Borderless Printing is checked Feat
90. driver it is not displayed Cannot be set T3 Setting panel switch 74 Settings menu item Available settings Default setting CLEANING e YES e NO NOZZLE CHECK e YES e NO PRINTER SETUP1 MEDIA TYPE e PLAIN MATTE2 e MATTE e MATTE2 e SYNTHETIC e GLOSSY MEDIA FORM e DIE CUT LABEL DIE CUT LABEL e CONT LABEL e CONT PAPER MEDIA DETECT e BLACK MARK GAP e GAP MEDIA SOURCE e INTERNAL ROLL INTERNAL ROLL e EXTERNAL FEED LEFT GAP 0 to 2 551 pixel 47 LABEL WIDTH 0 to 2 551 pixel 2 551 LABEL LENGTH 0 to 14 173 pixel 3 600 LEFT MARGIN 0 to 35 pixel 35 RIGHT MARGIN 0 to 35 pixel 35 TOP MARGIN 0 to 35 pixel 35 BOTTOM MARGIN 0 to 35 pixel 35 V POSITION 0 to 24 pixel 0 H POSITION 24 to 24 pixel 0 PRINTING SPEED e 150 mm s 150 mm s e 300 mm s RESOLUTION e 600 dpi 600 dpi e 300 dpi e 200 dpi HEAD MAINTENANCE e PAUSE FOR Intermittent MAINTENANCE printing e CONTINUOUS PRINTING PAPER HANDLING AFTER PRINT e NO CUT NO CUT e CUT Chapter 3 Handling Settings menu item Available settings Default setting PRINTER SETUP 1 CUT POSITION 35 to 35 pixel 0 PAPER FEED ADJUSTMENT 99 to 499 0 PRINT PAPER FEED ADJ PATTERN e YES e NO PRINTER SETUP2 NOZZLE VERIFICATION TECHNOLOGY e ENABLE ENABLE e DISABLE NOZZLE CHECK INTERVAL O to 500 sheets 0 sheets OPERATION AT CLOGGED NOZZLE e CONTINUE CONTINUE e NO
91. e BERE Auto cut position o j 6 E EJE 5 S S IJs gt SE S S gt E els i E El x x 2 eo ala Auto cut position FE gt 555 Interval of perforated lines Pm 1 5 mm 0 06 Perforated line aaa Auto cut position H L Print area C Paper 2 0 mm 0 08 m __ Black mark position Print area width mm 0 06 If it is less than 1 5 mm 0 06 the printer may be unable to print pages because 2 The distance from the paper cut position to the black mark leading edge must be at least 1 5 it fails to sense their black marks or skips them etc 184 Appendix il Black mark full page label Roll paper When Extend Printable Area is disabled Vertical margins 1 5 mm 0 06 Typical value Lateral margins 1 5 mm 0 06 Typical value Paper width Paper feeding direction 1 5 mm 0 06 Auto cut position 25 4 mm 1 0 or more 28 mm 4 12 or more Auto cut position 1 5 mm 0 06 1 5 mm 0 06 5 mm 0 06 E Print area Print area width Label area Outer edge Outer edge E Paper E Removed Removed cal 2 0 mm 0 08 2 0 mm 0 08 Black mark position The distance from the paper cut position to the black mark leading edge must be at least 1 5 Q mm 0 06 If it is less than 1 5 mm 0 06 the printer may be unable to print pages because it fails to s
92. e OK button The settable range is 0 to 2645 pixels A Dselect LABEL WIDTH and click the OK button 4 3 Specify the label width and click the OK button Settable range is 0 to 2551 pixels 4 Aselect LABEL LENGTH and click the OK button 4 5 Specify the label length and click the OK button The settable range is 0 to 14173 pixels 4 65elect MEDIA DETECT and click the OK button 4 7 select a media detection method and click the OK button Select one from BLACK MARK GAP This completes the settings of media source media type media form and media detection 67 Test printing You can check whether the printer is operating normally by printing the nozzle check pattern Perform nozzle check printing by following the steps below You can use nozzle check to check whether the nozzle is clogged from the printed pattern A Turn on the product We Press Menu button to display the menu Select YES and press the OK button 2 3 Select NOZZLE CHECK and press the OK button 4 The nozzle check pattern is printed e Check the printed nozzle check pattern If the pattern is printed normally all the lines are printed properly as shown in the left figure below The nozzle is clogged if there is an unprinted line as shown in the right figure below Perform head cleaning if this occurs 68 P Ill Illi f tl lel I I li n ue i r li Th MILAN T au lil AI al hhli Ih TTT UU LM ng fl nm HA PA
93. e performed or unintended printing may occur For the default values refer to page 74 in PRINTER SETUP3 of Panel switch settings Chapter 3 Handling USB Printer Class Device Replacement Service This is a resident service on the computer When the product is replaced for service or other reason this detects the printer connection and automatically changes the output printer of the printer driver This allows the printer to be replaced without changing settings in the application The printer is not replaced if a port is specified for the application output destination The printer is only replaced if the printer driver is specified There is no need to change the USB serial number of the product before replacement Uninstallation of USB Printer Class Device Replacement Service USB Printer Class Device Replacement Service is not displayed in the software list in the control panel For uninstallation follow the steps below A Close all applications running on the computer Select Start Control Panel Uninstall a program EPSON Printer Driver Utility Click Uninstall Change 3 EPSON Printer Utility Uninstall screen appears Select Utility tab n J EPSON Printer Utility Uninstall Printer Model USB Replacement Service Description Select USB Replacement Service and click OK Click OK to start uninstallation 5 The completion window appears Click OK
94. e product When using an Epson printer driver and Borderless printing is not enabled in User defined media layout and Media Layout The area where 1 5 mm margins on the top bottom right and left are excluded from the label size is the printable area When making the whole label size as the printable area enable Borderless printing When Borderless printing is enabled printing on full page may occur therefore ensure 1 5 mm margins on the top bottom right and left in the print data For details refer to Paper settings on page 61 The print and cut positions are not correct Must be justified Depending on a difference in media the print position may becore shifted Push the Printer settings button under the Printer utility tab of an Epson printer driver and perform Cut position adjustment Print start position adjustment Vertical direction and Print start position adjustment Horizontal direction using Justify under Position adjustment For details refer to Position adjustment on page 85 153 Detection failure State When media is set the media is fed out and the status becomes error In case of Media form is die cut label blackmark full page label blackmark continuous paper blackmark Cause Media detection blackmark gap and the media used are different Recovery method Media detection blackmark gap of the printer and
95. ect True Type Font Font to replace Select barcode and 2D symbol font to replace 2 Click OK True Type font is replaced by barcode and 2D symbol font 126 Chapter 3 Handling Printing barcode and 2D symbol Sets specified number of point language of the replaced True Type font by barcode and 2D symbol font to the print data r EB Document WordPad Home View L1 7 Arial Figs a zt m e E3 r 44 Find Co 8 Replace paste B Z U abe X e 2 AY Pidure Paint Date and Insert drawing time object iB Select all Clipboard Insert Editing 12345678 9 A e The number of point for barcode and 2D symbol is specified check it from Barcode and 2D i gt N w D Symbol on Driver Utilities The barcode and 2D symbol can not be printed if a value other than those specified is set e The replaced True Type font can be used only for specifying barcode and 2D symbol therefore if the character other than specified is used can not be printed Make sure to use True Type font that is not be used for other printing 127 Banding Reduction You can reduce banding extraneous lines in printing to obtain better print quality This function however lowers the print speed For the banding reduction see The setting value of Banding reduction is inappropriate on page 151 Follow the steps below to reduce banding A Display the print
96. ect this product to the computers used for settings with a USB cable or to the network See Rear Side on page 19 or Connecting the Interface Cable on page 37 161 For USB interface Setting the USBInformationSetting If you connect this product using a USB connection use USBInformationSetting to overwrite the USB ID of the printer before replacing Perform the following procedure From the Start menu select Epson then TM C7500 Series and click USBInformationSetting USBInformationSetting starts up Set the replacement method and the reso lution of the printer before replacing then click Next TM C7500 Series USBinformationSetting XC Welcome This tool performs the necessary processing when reconnecting the printer previously used with the TM C7500 series Note Failed to set the printer s operations if you are using the TM C7500 series with the same settings as previously used change the settings using the curent application the panel or PrinterSetting Failed to register data to the printer previously used You need to register again with the current application Select the replacement method and the resolution for the printer previously used and then press Next Replacement method Manual setup Default settings Resolution for Printer Before Replacing 200 DPI Back Joe J conca Item Description Replacement method Select Auto setup R
97. ector from the driver however this is not guaranteed for all media Therefore gap detection cannot be performed on fanfold paper by the specifications In the case of roll media gap detector can be used in the specifications because the same original roll mount are specified 154 Chapter 3 Handling il Paper is jammed Do not forcibly pull out paper that is jammed but rather remove it by following the steps below A Make sure that the product is powered off 2 Open the paper set cover 3 Pull the front cover open lever at the paper feed slot 3 Front Cover Open Lever 155 4 Open the front cover 5 Cut the jammed paper and remove it WARNING Do not touch the metal wheels Doing so may cause injury 156 Chapter 3 Handling il 6 Pull out the paper from the paper feed slot 7 Close the front cover Set the paper again See Setting the Paper on page 49 157 158 Chapter 4 Application Development Information Application Development Information This chapter describes the product s control method and necessary information for application development using the product How to Control the Printer Printer control methods vary depending on the customer s environment Specifications of application Controlling method Page Use the label application and the printer driver Use the label application and the page 159 provided by the label application manuf
98. el name TM C7500 Serial number B om QW omm rt o 81 Media settings Sets the media to be used in this product 2 This setting screen is not displayed if you started PrinterSetting from the printer driver r Wf TM C7500 Series PrinterSetting Version i Media settings 5 Media detection settings Layout settings Media source Position adjustment Internal r Print results adjustment Store data in the printer Background image settings E3 Media detection k ie Print head maintenance Black mark detection a s Detailed settings Print settings Printer information Media coating type Settings save and restore Matez Option E Paper feed adjustment Je Printing performance Printing speed C so mmisec x Head maintenance Pause for maintenance x Model name TM C7500 Serial number EE m o ltem Description Media detection Media source Sets the media source settings Media detection Sets the media detection method Print settings Media coating type Sets the media type Paper feed adjustment Adjusts the paper feed Printing Printing speed Sets the printing speed performance Head maintenance Sets the head maintenance mode when printing For the head maintenance mode during printing refer to Print Speed on page 173 Chapter 3 Handling Layout settings
99. ense their black marks or skips them etc 185 When Extend Printable Area is enabled Vertical margins 1 5 mm 0 06 Typical value Lateral margins 0 mm Typical value Paper width Paper feeding 1 5 mm 0 06 direction Auto cut position 9 o B 5 5 g v E E E S N Auto cut position z E E 9 Print area width L Print area _ Label area Outer edge Outer edge _ Paper Removed Removed en zx 2 0 mm 0 08 2 0 mm 0 08 Black mark position e f you enabled Extend Printable Area printing is done with settings for no margins but the Q printing might protrude beyond the paper label depending on the actual print position and the set position for the paper label To make sure printing doesn t protrude out ensure mar gins of 1 5 mm 0 06 or more in the print data e The distance from the paper cut position to the black mark leading edge must be at least 1 5 mm 0 06 If it is less than 1 5 mm 0 06 the printer may be unable to print pages because it fails to sense their black marks or skips them etc 186 Appendix Die cut label Gap Roll paper When Extend Printable Area is disabled Vertical margins 1 5 mm 0 06 Typical value Lateral margins 1 5 mm 0 06 Typical value Paper width 0 5 to 1 mm 0 02 to 0 04 1 5 mm 0 06 1 5 mm 0 06 Paper feeding Perforated line ptice e a eee
100. er The contents set on Main and Option tab These contents are displayed in the current settings on Current Setting and Save Delete Favorite Setting window The print setting defined by the user Chapter 3 Handling Information for User Definition The user definition includes the following e User Defined Media Registering barcode font Replacing font on NET environment The user definition is set on each client computer When a number of TM C7500 printer drivers are installed in one computer these are used mutually Exporting Importing Printer Driver Settings You can export the printing references favorite setting user defined information paper layout barcode and printer driver operation settings into a BSF file extension of BSF You can also import the settings from a BSF file to set up the printer driver Export Settings Follow the steps below to export the settings Check that the print setting has been registered in Favorite Setting If multi ple print settings are registered the print setting located first on the setting list will be reflected when importing the settings select a print setting registered in the setting list and click Up or Down e To edit the order of the setting list open the Save Delete Favorite Setting screen A e f nothing is registered in your favorites the printer driver s initial settings are reflected 105 2 Select Driver Uti
101. er and reset the media correctly For details refer to Setting the Roll Paper on page 49 Fanfold paper is not set properly For the fanfold paper leave it 15 mm or more from the rear side of the printer and place the paper straight For details refer to Setting the Fanfold Paper on page 55 Printed colors do not look right A head cleaning is necessary When the printer is moved after initial charging there may be cases that specified colors are not printed out right Color mixing due to vibration or shock Execute a manual head cleaning and check that the color mixing no longer occurs 151 State Printed colors do not look right Cause Justify ink position for feed direction is necessary Recovery method Depending on media type uneven printed colors may happen since the paper feed amount changes When using an Epson printer driver select Advanced settings of Detailed settings in the Printer utility tab and perform Paper feed adjustment Mech wear with Justify ink position for feed direction For details refer to Advanced settings on page 95 Printing shifts to the side The edges of media are not set properly If the media is set in a position shifted from the edges shifting to the horizontal direction may occur when printed immediately after setting the media Feed the media once and start printing If this keeps happening push the Print
102. er driver window See How to Display the Printer Driver on page 70 On General window select Advanced under Print Settings Then click Advanced deb EPSON TM C7500 Printing Preferences A GA General G Options f Driver Utities Printer Utities Favorite Setting Current Settings x Save as Favorite Setting Print Settings Media Coating Type Mattel Z Automatic 9 Media Layout 108 x 152 4 mm Die cut Label b User Defined Media DetectionBlackMark Gap Advanced screen appears Check Banding Reduction and click Close r 13 Advanced Color Preset Made E Ink Profile Light F Ratio of Black to Composite CMY Banding Reduction Light P Dark Barcode and 2D Symbol Preset E Bar Width Adjustment Narrow Default Settings Close Help L 4 4 The screen returns to General window Click OK 128 Chapter 3 Handling Start the PrinterSetting from the printer driver Start the PrinterSetting from the printer driver with the following steps A Display the printer driver window See How to Display the Printer Driver on page 70 2 Select Printer Utility tab Click Printer Setting icon EZ dy EPSON TM C7500 Printing Preferences a Gi Genet gt Ortone Divers GH Peers Print Head Maintenance isa Manual Head Clean
103. er settings button under the Printer utility tab and perform Print start position adjustment Horizontal direction using Justify under Position adjustment in the Epson printer driver For details refer to Position adjustment on page 85 The paper guide is not set properly Check the position of the paper guide For details refer to Setting the Paper on page 49 Poor quality in barcode printing Media type setting is different from the actual media The media used and Media type setting of an Epson printer driver may be different Check the media used and the driver s Media settings For details refer to Paper settings on page 61 Bar width adjustment is not performed To perform appropriate barcode printing the bar width agjustment must be done for the print data e When using an Epson printer driver select Detailed set tings in Printing settings under the General tab of the printer driver push the Settings button and set an appro priate level in Barcode and 2D Symbol Preset However the bar width adjustment setting of the driver is effective only when using the barcode font function of the driver and not in other cases For details refer to Barcode Printing on page 108 e When using an application to generate barcodes set it to perform the bar width adjustment in the application For the barcode generation application used refer to each applica tion s manual
104. erSetting fe TM C7500 Series PrinterSetting Version i Media settings Layout settings Position adjustment Print results adjustment Store data in the printer Background image settings Print head maintenance Detailed settings Printer information Settings save and restore Option Ld Model name TM C7500 Port USB Media detection settings Po Media source Internal roll EBI Media detection Black mark detection Print settings ES Media coating type Head maintenance Pause for maintenance Serial number Fx menm Firmware version wmm m Chapter 3 Handling il Apply settings After setting each item click Apply settings to change the settings of this product E Ti 3 e TM C7500 Series PrinterSetting Version 2 i EXER Media settings Media detection settings Layout settings wae Media source Position adjustment Fo Internal roll Print results adjustment Store data in the printer Background image settings EH ha detection L b Print head maintenance Black mark detection Z Detailed settings J Le Print settings Printer information Media coating type Settings save and restore matteo Option ell Paper feed adjustment 0 EJ Printing performance EE Printing speed o 300 mm sec x Head maintenance Pause for maintenance z Ld Mod
105. erable to take precautions such as printing of HRI characters e Ink may penetrate the paper due to its characteristics and bars of printed barcodes tend to become thicker This tendency is more prominent with some papers To maintain the barcode recognition rate use methods such as reducing the data in a bar by 2 pixels and increasing the blank space by 2 pixels Bar width adjustment Chapter 3 Handling Specifying the barcode data Specify the barcode data by referring to the following descriptions About the composite symbol The switch between CC A to CC B can be automatically performed but the customer needs to select explicitly for CC C In case of GS1 128 the type of composite component can be selected from None CC A CC B or CC C Composite Component Type Encodable Digit Number CC A 56 digits CC B 338 digits CC C 2361 digits About the HRI character When the total width of the HRI character is larger than that of the barcode the HRI character width is set as the barcode width UPC A e Specify data in 11 digits The check digit is automatically added 3 UPC E Specify data in 10 digits 5 digits are a manufacturer code and the rest 5 digits are an item code JANT3 EAN e Specify data in 12 digits The check digit is automatically added JAN8 EAN e Specify data in 7 digits The check digit is automatically added Code39 e When both or either one of st
106. eriodic auto cleaning If periodic auto cleaning implementation time setting is disabled periodic auto cleaning will be implemented at a time that the printer judges necessary for example when a fixed time has elapsed since the previous periodic auto cleaning time the power is turned on e Periodic auto cleaning may sometimes be implemented when the power is turned on after having been off for an extended period 2 e lf the power is off at the time you set the periodic auto cleaning will be implemented the next 23 Status Error Indications The printer status is indicated by a combination of LED lighting flashing and LCD indication When an error occurs you can find out the cause and the remedy from the LED amp LCD indication for the error e The color of marks in the Table represents the LED color of the product Q e The marks in the Table indicate the following status respectively e Lit up Off W Flashing Normal A Flashing Fast Nochange LED QOialaao T e ca m m LCD Printer Status Description ho vo o o B vo o xX 6 gg B s coca For 2 seconds after EEEEEEEEEEENENEN v a m the power is turned ON EBSON For 2 to 4 seconds The model name is displayed on Vielviviv D nate after the power is LCD s turned ON 4 seconds after the The LCD displays the remaining INITIALIZING power is turned ON level of ink and the available vi ej P and
107. esolution for Printer Before Select the resolution of the printer before replacing Replacing e When you select Auto setup the USB ID and other information is automatically acquired Q from the printer before replacing and set e Monochrome Color is automatically set without any display on the screen 162 Chapter 4 Application Development Information Connect the printer you have been using until now and the computer used for settings via USB and turn on the printer s computer Click Next TM C7500 Series USBInformationSetting Acquire information from the printer previously used Connect to the printer previously used with a USB cable and then tum on the printer When you are ready press Next When you press Next information is acquired from the printer Beck Net Cancel 4 L The information of the printer you have been using until now is acquired Connect the computer used for settings to this product via USB and turn on the power of this product Click Next r TM C7500 Series USBInformationSetting ltem Value MANUFACTURER EPSON MODEL TM C7500 Product ID x0E19 Vender ID x04B8 Model Name EPSON TM C7500 Apply the values above to the TM C7500 Connect to the TM C7500 with a USB cable and then tum it on When you are ready press Next When you press Next information on the printer is updated
108. ess the OK button 8 Enter the IP address A V Use the button to select a number and the lt q gt buttons to select the digit to be changed tO eeu 192 168 192 168 9 Press the OK button A Qselect SUBNET MASK and press the OK button 4 41 Enter the Subnet mask For the input method refer to the input of the IP address in Step 8 A 2 Press the OK button A 3 Select DEFAULT GATEWAY and press the OK button 4 Genter the Default gateway For the input method refer to the input of the IP address in Step 8 4 B Press the OK button Paper settings The media source media type media form and media detection are set When using a Windows driver See Set using a printer driver on page 61 When not using a Windows driver See Setting using the PrinterSetting on page 64 When setting up in an environment not connected to a computer See Setting with the panel switch on page 67 Set using a printer driver A Turn on the product 2 Display the printer driver window See How to Display the Printer Driver on page 70 de EPSON TM C7500 Printing Preferences ea Gi General c3 Options df Diver Utities Pinter Unites Print Settings Favorite Setting Curent Settings Media Coating Type Mattel Automatic Advanced Media Layout 1081524 mm Die cut Label T MediaDeteclionfBlackMark Gap Paper Feed Adjustment Settings for Paper Han
109. et to not be displayed the Ink LED does not flash Chapter 2 Setup il REPLACE MB When there is almost no space that can be used in the Maintenance box the Ink LED is lit REPLACE MB is displayed on LCD and the product changes to offline Change to a Maintenance box with enough space using the following steps A Check that the INK LED on the printer is lit up and check that the maintenance box displays REPLACE MAINT B on the LCD 2 Open the maintenance box cover towards you 3 Pull out the used maintenance box towards you 43 44 4 Put the maintenance box into the plastic bag for disposal of used maintenance box 5 Push the new maintenance box gently in with its labeled surface upward Close the maintenance box cover o 7 When the maintenance box replacement is completed the INK LED turns off and printing can be performed 8 The product goes into the pause state Push the Pause button to release it and the product returns to the idle state Chapter 2 Setup REWINDER How to install the REWINDER Install the rewinder with the following steps A Open the rewinder connection cover on the front of the printer 2 Insert the rewinder s power transmission gear into the cover opening S 45 Removing the rewinder Pull the rewinder s lever in the direction of the arrow below and remove the rewinder from the printer 46 Chapter2 Setup
110. etting Favorite Setting is the function to administer print setting of the printer driver into one The setting from Main and Options tab such as Media Type Media Layout including User Defined Media are included Main tab Favorite Setting Te j 9 5 n B 7 dh EPSON TM C7500 Printing Preferences 0000 a Save Delete Favorite Setting 3 Gene List General Options Driver Utilities Printer Utilities d di ates Default Settings Item Current Settings Registered Settings Favorite Setting Curent Settings 7 Save as Eavorite Setino gt lt Generab Media Coating Type Malte2 Mattel e Media Layout 108 x 1524mm Di 108x 152 4 mm Di Print Settings Paper Feed Adjustm 0 0 Media Coating Type Mattel x Sets for Paper H m CutfFeed Ihe CufFeed olilication lone lone Automatic Advanced c Pause None None Up Down Mode EPSON Prefered C EPSON Preferred C Media Layout 108 x 152 4 mm Die cut Label User Defined TEO ze pd nel atio o lo Co T Name Setting A Media DetectionfBlackMark Gap Banding Reduction Level 0 Level 0 Cortimendogliona Bar Width Adjustment OFF OFF Paper Feed Adjustment 0 lt Options gt Orientation Portrait Portrait A Rotate 180 OFF OFF Settings for Paper Handling After Print Ink Levels gt Number of Prints 1 1
111. executed 17 18 Name Description b Power Button Turns on off the printer When the Dip switch 1 is ON this product can be reset See Setting the Dip Switches on page 140 Selection Setting Button Use this button to select set the menus and items displayed on the LCD pP Menu Button Displays the menu screen lt q Button Displays the previous menu A V Button Use this button to select menus and items OK Button Executes the selected menu and item Cut Button Cuts the paper Feed Button Press this button for less than three seconds to feed one page of paper Press this button for three seconds or more to feed the paper continuously Back Feed Button Press this button only when replacing paper After cutting the printed paper using the Cut button hold down the Back Feed button to feed the paper backward so that you can pull out the paper However to prevent paper jams after you perform a back feed once you cannot execute a back feed until the paper is set again temporarily by pushing the Pause button 2 e When handling roll paper like setting it to the rewinder do so after pausing printer operations e When separating perforations of fanfold paper do so after pausing printer operations tempo rarily by pushing the Pause button or cutting the fanfold paper with the Cut button Chapter 1 Product Overview USB Connector Se a Dip Switch Cover a
112. f cell module for MicroORCode Recommended value of the module on page 121 for the recommended value Error Correction Level Select an error correction level for MicroORCode The data can be read if the part of the symbol is broken and restoration ratio becomes higher in the order of level L M e MaxiCode Mode Select a MaxiCode mode 119 e GS1 DataBar Module Sets the module width for GS1 DataBar Recommended value of the module on page 121 for the recommended value Number of Characters Sets the maximum width for GS1 DataBar Set when GS1 DataBar Expanded Stacked is selected for the 2D symbol e AztecCode Type Select a mode for AztecCode Cell Size Select the width of cell module for AztecCode Recommended value of the module on page 121 for the recommended value Number of Layers Select the number of layers for AztecCode Minimize Optimize the minimum number of layers automatically Specify the Size Change the number of layers specified by the value in the input box Error Correction Area Specify the error correction area of AztecCode using of either the follow ing The data can be read even if the part of the symbol is broken and res toration ratio becomes higher for bigger numbers Auto Default value is 23 3 code words Specify a Percentage Specify the error correction area with a percentage value in the input box DataMatrix Symbol Shape Set when Rectangle is selecte
113. hen an ink cartridge is replaced and for print head cleaning e Do not turn off the product or open the ink cartridge cover while charging ink Power LED is flashing Opening the cover may cause the ink to be recharged resulting in more ink being consumed Also it may cause printing malfunction e Even for monochrome printing printing of monochrome image all the ink colors are used in an operation designed to maintain the printing and print head quality e Do not disassemble the ink cartridge Doing so may cause ink to adhere eyes and skin e Do not disassemble and remodel the ink cartridge Doing so may cause printing malfunction e Use of an old ink cartridge may result in reduced print quality Use it up within six months after opening the package The usage period for ink cartridges is printed on the packaging of individual ink cartridges e lf ink contacts your skin eyes or mouth take the following actions When it gets onto your skin immediately wash the area with soap and water When ink gets into your eyes immediately flush them with water Leaving the ink as is may result in bloodshot eyes or mild inflammation If something is wrong immediately consult with a doctor When ink gets into your mouth immediately spit it and consult with a doctor e There may be some ink around the ink supply port on the removed ink cartridge Take care so that it does not stain the desk or other surface e Do not remove the ink cart
114. her Edges can be checked When Feather Edges is checked gradation processing is performed on the margin areas 2 e When enlarging the print area put a checkmark in Borderless Printing to eliminate margins r User Defined Media Layout Media Layout Name Pattern A Defined Media Layout Media Form Die cut Label Gap X Borderless Printing Feather Edges 4 Q Click Add User Defied Media will be registered and displayed on the list of Defined Media Layout 4 4 Click Close A 2F om Media Layout select the newly created media layout 4 35elect Media Form de EPSON TM C7500 Printing Preferences GB General 62 Options 3 Driver Utities i Printer Utities Favorite Setting Curent Settings v Save as Eavorite Setting Print Settings Media Coating Type Mate sr Plain Satai Media Layout Matte2 User Defined Glossy Media Detecion BlackMark Gap Paper Feed Adjustment 0 A A Click OK This completes the settings of media source media type media form and media detection 63 Setting using the PrinterSetting A Turn on the product 2 Start PrinterSetting See Starting the PrinterSetting on page 79 3 The Media settings screen is displayed r QR TM C7500 Series PrinterSetting Version M rem Media
115. hod M B COVER OPEN The maintenance box cover is Close the maintenance box cover Maintenance box open cover open NO M B The maintenance box is not 1 Open the maintenance box cover No maintenance box loaded N Close the maintenance box cover Load a maintenance box with sufficient space M B READ ERROR The maintenance box 1 Open the maintenance box cover Maintenance box information could not be read 2 Remove the maintenance box read error 3 Load the maintenance box again 4 Close the maintenance box cover 5 If the error occurs again replace the maintenance box with a new one REPLACE INK It is time to replace the ink Open the ink cartridge cover Replace ink cartridge cartridge Ryo Nes Remove the used ink cartridge Load an ink cartridge with sufficient ink Close the ink cartridge cover REPLACE M B Replace maintenance box It is time to replace the maintenance box on Open the maintenance box cover Load a maintenance box with sufficient Close the maintenance box cover Remove the used maintenance box space 147 LCD display Error PRINTER ERROR 01 to OA 16 to 18 26 27 2A 31 to 37 41 to 47 56 to 58 62 63 C1 to C4 C to C8 D to DB Description Paper jam Poor autocutter operation Irregular ambient temperature Malfunction Recovery method The printer will not recover until you perform the pro
116. ia form Sets the media form Layout Information mm Sets the media width label width left gap label length and blackmark interval Layout information that can be set changes depending on the media form Before setting the layout information set the media form Borderless printing When checked the printing range can be expanded When the margins are zero the print may extend outside of the media label Use it accordingly Feather edges When Feather edges is checked gradation processing is performed on the margin areas It can be set only when Borderless printing is checked S When printing on long labels depending on the media the print result may not reach the specified length As a result provided the paper feed direction is up the bottom edge of the label may be blank If this blank bothers you try the method below Step 1 Check the print result Step 2 Add the blank section to the specified label length in the layout setting menu Chapter 3 Handling Position adjustment Adjusts the print start position or cut position Wf TM C7500 Series PrinterSetting Version i mE Media settings Justify Layout settings you ing EW Print start position adjustment Vertical direction Position adjustment i j I Print start positior justment ital direction Print results adjustment x start position adju Horizont Store data in the printer WL
117. iers grant you a personal nonexclusive royalty free non sublicensable limited license to install and use the Software on any single computer or CTECUM SSUOIDS computers that you intend to use directly or via network You may allow other users of the 1 computers connected to the network to use the Software provided that you a ensure that all Finish such users agree and are bound by the terms and conditions of this Agreement b ensure that all such users use the Software only in conjunction with the computers and in relation to the network of which they form part and c indemnify and keep whole EPSON and its suppliers against all damages losses costs expenses and liabilities which EPSON or its suppliers may incur as a consequence of such users failing to observe and perform the terms and conditions of this Agreement You may also make copies of the Software as necessary for backup and archival purposes provided that the copyright notice is reproduced in its entirety on the backup copy The term Software shall include the software components media all copies mada her erat and amer eere ifad varians undatas additions and maniac af the mendace madifiad E 1 agree to the contents of the License Agreement One of the setup steps of Install Navi is Software installation in which printer drivers PrinterSetting and other software can be installed The product can be setup without installation Also the software
118. ing C HA Check nozzles and clean the clogged nozzles automatically Nozzle Check N amp amp 8I Print a nozzle check pattern to check if any nozzle is clogged Printer Preferences Printer Setting Utility P cs Change the various printer settings 3 The TM C7500 Series PrinterSetting screen is displayed i Wf TM C7500 Series PrinterSetting Version i mm Position adjustment s Justify Store data in the printer EJ Print start position adju t I drecion Print head maintenance gt Detailed settings dx Print start position adjustment Horizontal direction Start ads W p Cut position adjustment 7 Printer information E Start adjustment Settings save and restore Option T Model name Serial number m mwm Port Firmware version Wm m e 129 Setting EPSON Status Monitor 3 When EPSON Status Monitor 3 is used the paper type and the ink level are displayed on a popup window when printing In addition when a fatal error occurs an error window is displayed Not use is set by default setting however if a fatal error occurs an error window can be displayed Use Not use EPSON Status Monitor 3 Not use EPSON Status Monitor 3 is set by default setting Notification Settings for Fatal Errors is displayed on the EPSON Status Monitor 3 Settings window in Driver Utilities VR Use this utiity to make settings EEF Configure the log function
119. inting width Media type Paper Plain Plain label Matte Matte label Synthetic label Glossy label See Paper Specifications on page 174 for details Media form Black mark continuous paper Full page label Black mark Die cut label Black mark Die cut label Gap Media source Ink cartridge See Ink Cartridge on page 199 for details Roll paper Fanfold paper 4 color ink separated exclusive ink cartridge Interface Ethernet IOOOBASE T 100BASE TX 1OBASE T USB 2 0 high speed Barcode Barcode UPC A UPC E JAN13 EAN JAN8 EAN Code39 ITE two dimensional code printing Two dimensional code Codabar NW7 Code93 Code128 GS1 128 GS DataBar Omnidirectional GS1 DataBar Truncated GS DataBar Limited GS1 DataBar Expanded PDF417 QR Code Maxi Code GS1 DataBar Stacked GS1 printing DataBar Stacked Omnidirectional GS1 DataBar Expanded Stacked DataMatrix Aztec Code MicroPDF417 Micro QR Code Power supply AC100 to 240V Temperatures Printing 5 to 35 C 20 to 80 RH no condensation humidity Storage When packed ink not loaded See Paper Specifications on page 174 for details 20 to 60 C 5 to 85 RH no condensation 20 C or 60 C up to 120 hours Ink loaded 20 to 40 C 20 C up to 120 hours 0 to 30 C up to 6 months 40 C up to a month 171 Overall dimensions H x W x D 392 x 598 x 395 mm 15 43 x 23 54 x 15 55
120. is not automatically calculated nor replaced with When is specified is ignored and the rest of the data is shifted by 1 digit Specify the special character using the following format Control Character ASCII HRI Character FNC 1 Space is printed Left parenthesis for the application identifier is printed Right parenthesis for the application identifier is printed id Error Skipped character A Not printed v is printed Chapter 3 Handling Printing method Specify the selected barcode font specified point and language to the printing data and then print it li 7 E kd 9 Document WordPad Pm 3 t Talec mU cok EE pl dns ee econ mo y ES A ak Replace Eg Picture Paint Date and Insert Paste EN U X x gt Ae E BI Ua x x 2 A E drawing time objet i Select al 12345678 9 2 e The font size of the barcode can not be changed by Specified Point value The barcode is not printed when other values are selected e Some applications such as the NET application may not be able to display or select a bar code font registered by the Epson printer driver In that case if you use the font replacement function to replace the TrueType font with the barcode font you can print barcodes See Barcode and 2D Symbol Font Printing on NET Environment on page 126 117 2D symbol Printing The pri
121. isplayed Click on the box of your choice and click Ok 7 Monitoring Preferences EPSON TM C7500 2 MESI Select Notification Event Screen Notification Error On a C Communication Error Off 7 O Ink Low off M Service Required On x Default Settings Select Shortcut Icon i V Shortcut Icon oes Double clicking the Shortcut Icon opens the Printer Status Window Help Cx emm When paper ink replacement is required Default Screen Notification On When the printer power is off Default Screen Notification Off When the ink amount is low Default Screen Notification Off When a printer error occurs Default Screen Notification On When a Nozzle clogged Default Screen Notification On Chapter 3 Handling Displaying the icon Keeps icon on the task tray so that user can check as needed The icon is not displayed when default setting Follow the steps below to display the icon A Turn the printer ON Display the printer driver window See How to Display the Printer Driver on page 70 3 Select Driver Utilities tab and click Monitoring Preferences The Monitoring Preferences window is displayed Check the box of Shortcut Icon and select the icon to display on the task bar Click OK r Y Monitoring Preferences EPSON TM c7500 Wane Select Notification Event Screen Notification a Error On S C C
122. le Verification Technology is set The factory setting is Enable Settings It can be set from the setting menu of the product and PrinterSetting See Setting panel switch on page 74 or PrinterSetting on page 78 When the Nozzle Verification Technology is set to Enable a Nozzle Verification Technology is Setting Nozzle check interval executed in the following conditions e Starting a printing job or per printed sheets specified in the interval of Nozzle check interval Power is turned ON The maintenance box cover is closed The roll paper cover or paper set cover is closed after a paper jam Settings It can be set from the setting menu of the product and PrinterSetting Able to set in the unit of pages from 1 to 500 See Setting panel switch on page 74 or PrinterSetting on page 78 Setting Threshold of clogged nozzles Set the allowable number of nozzle dropouts when executing a Nozzle Verification Technology When the number of nozzle dropouts exceeds the value a nozzle self test system is executed Settings It can be set from the setting menu of the product and PrinterSetting Can be set between 0 to 10 nozzles See Setting panel switch on page 74 or PrinterSetting on page 78 for all four colors CMYK e The allowable number of nozzle dropouts is the total for the nozzles SA e The value initially set for the allowable number of nozzle dropouts is 6 21 22 Dot substitution
123. lities tab Click Import Export Settings 3 r EPSON TM C7500 Printing Preferences S A General lt 3 Options d Driver Utilities ra Printer Utities User Defined Information Barcode and 2D Symbol B Font Replacement F m Configure barcode fonts and 2D ir Specify corresponding barcode symbol fonts and 2D symbol fonts to replace True Type fonts in NET applications Driver Preferences Driver Preferences D EPSON Log File Settings L E Use this utility to make settings eH Configure the log function related to the printer driver operation EPSON Status Monitor 3 Settings Notification Settings for Fatal Errors T Set errors which you need to receive a notification even if you are not using EPSON Status Monitor 3 Preferences Import Export Settings E ie Start Importing E porting the settings to the BSF file Make sure you add to Favorite Setting from Save as Favorite Setting before exporting the current settings Export in a BSF file from the current setting If you export it from the general setting a dif Q ferent content will be exported e Current setting Properties of the printer driver General Printing References Driver Utilities Import Export Settings e General setting Properties of the printer driver Advanced Printing Defaults Driver Utilities Import Export Settings Import Export Settings window appears Click Export
124. ly r Nozzle check E Print a nozzle check pattern to check if any nozzle is dogged Specified time for print head maintenance Ay Any time as needed Only at specified time Serial number Fx mmm om Firmware version Wm m Item Description Print head maintenance Manual head cleaning Perform the nozzle check to automatically recover from the nozzle dot dropouts Click Start to start a nozzle check Nozzle check Prints nozzle check patterns and checks clogged nozzles Click Start to start printing the nozzle patterns Specified time for print head maintenance Sets the periodic cleaning When performing a periodic cleaning select Only at specified time and set time 91 92 Printer settings Sets the printer r Wf TM C7500 Series PrinterSetting Version S Media settings Layout settings Position adjustment Print results adj ustment Store data in the printer Background image settings Print head main Detailed setting Printer settings Panel settings tenance s Nozzle check settings Advanced settings Initialize printer Printer information Settings save and restore Option qe Model name TM C7500 Port USB Serial number B u M 8 Item Description Preferences Power on action Sets the action when the power
125. ment C Your name 2 Phone Fax Email L1 Computer information Manufacturer CPU L OS with Service Pack information 1 Model name of the printer 1 Printer driver Installed Not installed I Connection type USB Ethernet MS shared Client Server 21 Install protocol service NetBEUI NetWare Client Novell Ver Microsoft Ver TCPIP SNMP agent Other LJ Print tool Local USB Standard TCPIP OS attached LPR Epson TCPIP Print Name Own custom application Other Product name Ver L1 Firewall OS standard Personal Product name Ver None I Your application information Windows service operation Normal EXE operation 11 EPSON application status EpsonNet Simple Viewer EPSON Monitoring Tool EpsonNet SDK for Windows Printer Setting Other Application name _I Phenomenon of the problem or content of the question I System configuration Hardware configuration such as computer and network and Software module configuration 1 Procedure of reproduction of the problem Operation procedure functional procedure function and argument value to reproduce I Reproducibility of the problem Yes out of times No
126. n until printing information regarding maintenance and solutions to various kinds of trouble Be sure to read this document thoroughly before use and to use this product properly You can easily setup this product using Install Navi Key to Symbols The symbols in this manual are identified by their level of importance as defined below Read the following carefully before handling the product Handling the product improperly by ignoring this symbol can lead to death or seri AN ous injury WARNING Handling the product improperly by ignoring this symbol can lead to injury and property AN damage CAUTION 2 Indicates supplementary notes and other useful information Cautions on Installation A e Do not block the air vents of this product Doing so can result in heat accumulated in the product causing a fire Rear Side on page 19 WARNING Do not cover the product with a cloth or install it in a poorly ventilated location Make sure to allow installation space as specified in this manual Location Appropriate for Installation on page 36 e Do not install store the product in an unstable location or in a location subject to vibration AN from other devices Equipment may fall or collapse causing breakage and possible CAUTION injun e Do not install the product in a location exposed to oily smoke or dust or in a humid location Doing so may cause electric shock or fire e Use a natural posture when lifting
127. ngs Panel settings Nozzle check settings Advanced settings Initialize printer Printer information Settings save and restore Option Ld Model name TM C7500 Serial number EQ Port USB Firmware version Wm m Item Description Initialize Factory reset Initializes the printer to the factory settings Erase memory Initializes the extended memory 97 Printer inf tion Displays the printer information WP Tw cr500 Series PrinterSetting Version Li i t Media settings F 9 Printer information Layout settings s ES Position adjustment Print results adjustment Maintenance counters Store data in the printer Item Value Background image settings dintenen e infini d Ede Print head maintenance Se Printer operating time hours Detailed settings No of auto cutter operations No of print labels me labels Amount of paper fed E km Printer information Settings save and restore Option Ld Model name TM C7500 Serial number EQ Port USB Firmware version wmm m o ke d Item Description Printer information Printer settings list When View is clicked the settings information of the current printer is displayed Refer to Printer settings list on page 99 Maintenance counters The maintenance counters can be checked 98 Chapter 3 Handling Printer settings list When View of the printer setti
128. ngs list is clicked the Printer settings list screen is displayed Click Output to file to save the current settings to a text file Printer settings list s Settings Item Value s Media settings Media source Internal roll Media detection Black mark detection Media coating type Matte2 3 Paper feed adjustment 0 Printing speed 300 mm sec Head maintenance Pause for maintenance Layout settings Media form Die cut label Label width 108 0 Label length 152 4 Left gap 2 0 Left margin 15 Right margin 15 Top margin 15 Bottom margin 15 Feather edges Disable Justify Print start position adjustment Vertical direct 0 0 Print start position adjustment Horizontal dir 0 0 Cut position adjustment 0 0 Output to fie Help E 99 Describes how to save and restore settings of the product Settings save and restore WP 1M C7500 Series PrinterSetting Version E aram Media settings Layout settings Position adjustment Font Print results adjustment UE pe cand wage Store data in the printer Background image settings Print head maintenance Save to folder Detailed settings File name Printer information TM C7500SeriesPrinterSeting 07222014 DA Settings save and restore Option Restore settings Backup file File data Save date time Save data Ld Model name TM C7500 Serial number mimm om Port USB Firmware version Wm m o
129. nn nnn nnns 20 Setting the Nozzle Verification Technology oo eer nens 20 Bey SUBSTITUTOM E EM 22 Bi Periodic auto cledning E eniin enter ERE E 23 B Status Error IndicaLions 1 oett eire eie ecce breed EEEE 24 Ink Cartridge and Maintenance BOX STATUS Ee eene 29 z lle G M ED 30 B Install Navi erit eerie hee ter gelatine racues 32 E Work flow to set up this product without using the Install Navi 34 E Checking the Items Included in the Package eese 35 Bi Installing the Printer metri nci terreni ea 36 Location Appropriate for Installation sa n a a a a A A nnne 36 E Connecting the Power Cable esseseseseeseeseeeeeennee nenne nennt nnn nnne nnn nenne 37 E Connecting the Interface Cable eeeesseeseeseeeeeeeeennennnnen nennen nnne nnn 37 Bi Turning On QOff eire rre eterne rni rea tree rte cerne naa seruata 38 UNE Onwa HM T 38 TUNINGOT Seres ois regir onen nir ere repete E E a E tt st nies eG she ERR ki e Ran AN ENA INE SER UE 38 E Installing the Ink Cartridge eueeueeeeeseeeeeeseneeeeeneeeeeennnnnn nnne nennen nnns 39 E Installing the Maintenance bDbOx eeeeseeeeeeeeeeeeeneennenennnnenen nennen nnn nnnnnn nnn enne nnn 42 REWINDER le M 45 How to install the REWINDER oo ccc nemen eene 45 REM
130. not change Dip switch 2 to 4 AN e An SDHC memory card is located below the dip switches Do not remove it replace it or do CAUTION anything else to it This card is used for internal processing 140 Chapter 3 Handling Cleaning Cleaning the autocutter If adhesive from the label paper adheres to the autocutter the autocutter may become blunt In this case clean the autocutter with the following steps 4 Turn the printer power off and disconnect the AC cable from the wall out let 2 Open the roll paper cover and remove the paper See How to eject paper for paper replacement on page 56 3 Remove the adhesive on the autocutter fixed blade of the roll paper cover side with a cotton swab Slightly moisten the cotton swab with alcohol if necessary Do not touch the autocutter fixed blade directly with fingers during cleaning or injury may AN result WARNING 141 Long term Storage of the Product After Ink Charging Storing the product When not using the printer for an extended period of time after ink charging after starting using store it following the steps below 142 A Run a self test print to check that no dot missing or other printing problems have occurred In case any printing problems have occurred run manual head cleaning so that the printer recovers from the problem See Test printing on page 68 A CAUTION If dot missing has occurred ink may clot inside the nozzle t
131. ns to control Epson Inkjet label printers from an applica tion and settings that need to be performed in a printer driver in advance EPDI The EPDI EPSON Printer Driver Interface provides the application pro EPSON Printer Driver gramming interface for the Epson s printer driver By using the EPDI the Interface Epson s printer driver settings can be performed from application soft ware the customer is developing For explanation of the EPDI and required technical information to use in an application program refer to the EPDI for Inkjet Label Printer Refer ence Manual that comes with the SDK EpsonNet SDK The EpsonNet SDK provides an API to acquire the status of the Epson ink jet label printer For explanations of the API and required technical infor mation to use in an application program refer to EpsonNet SDK for Windows Reference that comes with the SDK Label Print Sample Program Execution files of the application and source files of the program are pro vided in which printing is performed from Epson inkjet label printers using the Inljet Label Printer SDK For how to use the sample program refer to Inkjet Label Printer SDK User s Guide Operating Environment OS Refer to Appendix Software A printer driver installed using the Install Navi NET Framework Ver 3 5 It is not provided by EPSON customers should pre pare a printer driver How to get the Install Navi Please do
132. ntenance box Maintenance box with the rewinder TU RC7508 User s manual Describes cautionary items and the installation Included with the procedure for the rewinder rewinder TM C7500 Technical Refer This document Describes all information neces CD ROM ence Guide sary for system development design and installa Web tion or application development and design using TM C7500 167 Installing soffware You can use the CD ROM that comes with the product to install the following software e TM C7500 Series Printer driver Printer setting utility PrinterSetting e USB Replacement Service EpsonNet Config Software installation procedures Install the software using the following steps A Turn on the computer 2 Check that the product s power is OFF A Make sure the printer s power is OFF 3 Insert the CD ROM in your computer and the Launcher automatically starts Click Install Software 4 The following screen is displayed Place a checkmark on the installation software and click Install The selected software is installed p 10 7500 seis pum a Install Navi Software and Manual Selection Select the software and the manual to install and then click Next License Agreement Printer driver Printer setting utility PrinterSetting USB Replacement Service EpsonNet Config Technical Reference Guide Software Selection 3 3 S
133. nter driver has the built in 2D symbol font 2D symbol printing is available if the 2D symbol is not created on the application side Setting the 2D Symbol font 2D symbol printing settings can be changed on Barcode and 2D Symbol on Driver Utilities tab r Barcode and 2D Symbol Settings gt Display 2D Symbols Font Name Eont List Iype PDF417 X 2D Symbol 1 2D Symbol 2 Specified Point 9 0 Points Common Settings E Hexadecimal Input Mode PDF417 Module Width 5 al t 85 dots Column 0 al 0 30 Module Height 3 2 l 10 times Row 0 0 3 90 Truncation Symbol Error Correction Level Level 0 M A Change settings of the following Display Font Name Type Rotation Settings Hexadecimal Entry Mode 118 Select 2D Symbols Input an arbitrary character string ASCII characters only Select a 2D symbol type The displayed items are changed accordingly Select a setting when printing the 2D symbol rotated by the specified rate Turn on the check box when the data for 2D symbol is specified on Hexadecimal Entry Mode Chapter 3 Handling 2 Make settings of the following items according to the selected Type e PDF417 Module Width Makes settings of the module width for PDF417 Recommended value of the module on page 121 for the recommended value Module Height Makes settings of the module height for PDF417 by the ra
134. o 12 0 Paper thickness 0 161 to 0 164 mm 0 006 to 0 006 reference value Perforated line pitch 203 2 to 304 8 mm 8 to 12 Form of perforated line 1 mm 0 039 uncut 5 mm 0 20 cut Number of folds 750 or less e Do not use the paper with a hole or cutout Q e Autocutting on the perforated lines may generate minute paper dust causing machine prob lems Also autocutting ahead of the perforated line may cause problems when feeding paper Therefore autocutting must be performed 0 5 mm to 1 mm 0 02 to 0 039 behind the perforated line e Therefore set the black mark position 2 mm 0 08 or more from the perforation e For the black mark position of the die cut label paper match the label edge to the black mark edge e The perforations on both sides of the paper shall be uncut 1 1 mm 0 04 0 Perforated line Length of the uncut portion 1 1 mm 0 04 0 Length of the portion 181 Paper detection method Sensor Label sensor Transmissive photo interrupter Black mark sensor Reflective photo interrupter Judging method The label sensor and black mark sensor detect the position of the paper e When using die cut label without black marks the light transmission rates must be 40 or Q higher for the backing paper and 23 or lower for the labels e When using paper with black marks the black mark reflectance rate mus
135. o cause nozzle clogging making it difficult for the printer to recover from the problem when the printer restarts Q Dot missing may occur especially after transporting the printer from the place where it is used to the place where it is stored due to vibration 2 After printing has completed turn off the printer with the printer power but ton A CAUTION When powering off the product before storing for an extended period of time make sure to push the Power Button When the Dip switch 1 is set to ON Power button action is set to Reset this product set the Dip switch 1 to OFF See Setting the Dip Switches on page 140 3 Store the printer in a cool 0 to 25 C 32 to 77 F and dark place A CAUTION Storage length is 6 months Q Store the product with the ink cartridge installed in the product Chapter 3 Handling Restart the printer after long term storage When restarting the printer after a long term storage follow the steps below A Check whether or not the ink cartridge storage period has been expired See Installing the Ink Cartridge on page 39 e 2 years has passed since the ink cartridge was manufactured e 6 months has passed since the ink cartridge was opened 2 In the cases listed below replace the ink cartridge 2 Turn on the product The auto nozzle check system runs to check for nozzle clogging and then runs head cleaning automatically
136. ommunication Error off D L1 Ink Low off M Service Required On Default Settings Select Shortcut Icon amp V Shortcut Icon Bours fase Double clicking the Shortcut Icon opens the Printer Status Window oc emm te 135 136 Restricted items of printer drivers Use by enabling the bi directional support Preset image printing cannot be executed with a printer driver When printing multiple jobs in order disable Print spooled document first When printing multiple jobs while Print spooled documents first is enabled the print execution order and output order vary ce d EPSON TM C7500 Properties Color Management General Always available Available from 12 00 AM o 12 00 AM Priority 1 E Driver EPSON TM C7500 NewDriver Spool print documents so program finishes printing faster Start printing after last page is spooled 9 Start printing immediately Print directly to the printer Hold mismatched documents V Print spooled documents first Keep printed documents V Enable advanced printing features Printing Defaults Print Processor Separator Page Cx ET When using an Epson printer driver leave the control prefix format prefix and delimiter settings of ESC Label command as default When changed printing may not b
137. on en nre rer Retirer her tl mal germ ud ven une Rer inii ANEA eroe Read 3 Cautions or PowerSuUpDpply u c iden ebd eee resi da edle re hud Fede pan cree a a ce rye a 4 Cautiens onmenedlifi sit enum ea hada event eter Tre dud ded re RF der Pha dr cer Ria dct ce oe RENE rep 5 Cautions on the lnk Cartridge inen eterne rre ree P a e e Pa rae ei RS 6 E oleak S E sn ast avt rase reta gen Ph nr RATEN cages DRRRAFUEXEE cup Phe r a RERO rn patted 7 B Resiriclioriof Use ii a a sas eter arde ero oci ives ioheaiateas 7 B About this Manudl 5 5 2 n dee terre tees EEEN Head RP eR Uc adi REESE adag 7 f XasgoniaHueseMH I E PEE 7 Manual CONTENT a caeci rore rr pac in tee nte RIPE RYE nisi d cna V n EXE RP A CE FN e rn 7 B Contents 5 nne eee rer e soon ER CE CL a reco eve eda 8 Product OVGIVIOW ni oido tet ees ened 13 WE FOCHUICS M M 13 iino RE M A E TEE 13 9e iolel MED E EE 14 lee lj eM NI MEE 14 EASy cio AE 14 ma Arosa HERE RERUM 14 Other Features Bae A SA A TA A Aa ALL I ea ee A 15 E Part Names and FUNCTIONS 50 ccceeccecsssseccceecesssetecteesccnstueeeteecssddecctvecdsessscevecdsedeecteenss 16 Front SIclez seer et rtt eM E ee ted nae neat nee Tree aunt 16 9rer ienenixen lM m Tl 17 Rear Sides oett a rae iet eo tend diate ic n cc p dus emendet certos 19 E Nozzle Verification Technology eeeeeeeeseeseeeeeeeeeeeene nennen nennen nnn nnn n
138. ou Shake the ink cartridge package four or five times before opening it Push the ink cartridge into the product slowly until you hear the click sound Close the ink cartridge cover When replacement of the ink cartridge is complete the Ink LED becomes OFF NO oh OW The product switches to the pause state Push the Pause button to release it and the product returns to the idle state 69 41 Installing the Maintenance box 42 The Maintenance box is already installed when the product is shipped A CAUTION Do not dismantle the Maintenance box Do not touch the IC chip on the cartridge Keep out of reach of children and do not drink Do not reuse a maintenance box which has removed and detached a long period When using the printer for the first time the replacement interval for the maintenance box is shorter than usual as ink charging consumes the ink Replacing Maintenance Box While using the product waste ink is collected in the Maintenance box The status of the Maintenance box is shown as follows e MB NEAR FULL e REPLACE MB MB NEAR FULL When the ink level in the ink cartridge becomes low Ink LED flashes and MB NEAR FULL is displayed on the LCD When MB NEAR FULL is displayed prepare to replace the maintenance box The number of papers that can be printed before status changes from MB NEAR FULL to REPLACE MP depends on usage conditions Q When INK LOW LED is s
139. ound the beeper on an error e Service required Printer error Replace ink cartridge Until the error 500 ms 200 ms 5 6 seconds factor is removed Replace maintenance box Media form error Media size error Paper jam error Paper removal error Paper out error Ink cartridge cover open Maintenance box cover open Paper set cover open Roll paper cover open Front cover open 100 ms 100 ms 5 1 second Auto loading failure Storage capacity over No ink cartridge No maintenance box Ink cartridge read error Maintenance box read error second None Printing finished e Operation panel sound vol 100 ms None ume change e Auto loading successes Chapter 2 Setup This chapter describes the installation and setup of the product and peripherals necessary before using this product This product can be set up using the following methods Perform setup following the Install Navi on the included CD ROM page 32 Use the computer to start the Install Navi on the included CD ROM and follow the procedure to set up this product e Setup this product without using the Install Navi page 34 31 Install Navi 32 By using the Install Navi this product can be set following the steps shown on the screen Unpacking and Installing the this product in advance See the following for details Checking the Items Included in the Package page 35 Installing the Printer
140. page 36 The setup procedure is as follows A Turn on the computer 2 Check that the product s power is OFF 2 Make sure the printer s power is OFF 3 Insert the CD ROM in your computer and the Launcher automatically starts Click Printer Setup to start the Install Navi 4 When the Install Navi is executed the following screen is displayed Agree to the SOFTWARE LICENSE AGREEMENT and click Next Follow the instructions on the screen from here on to setup this product ep 14 0750 Series Sa fay eall Navi SEIKO EPSON CORPORATION SOFTWARE LICENSE AGREEMENT Read the following License Agreement carefully A SEIKO EPSON CORPORATION License Agreement SOFTWARE LICENSE AGREEMENT m IMPORTANT READ THIS SOFTWARE LICENSE AGREEMENT CAREFULLY The computer software product fontware typefaces and or data including any accompanying explanatory written materials the Software should only be installed or used by the Licensee you on the condition you agree with SEIKO EPSON CORPORATION EPSON to the terms and conditions set forth in this Agreement By installing or using the Software you are representing to agree all the terms and conditions set forth in this Agreement You should read this Agreement carefully before installing or using the Software If you do not agree with the terms and conditions of this Agreement you are not permitted to install or use the Software 1 License EPSON and its suppl
141. paper 1 Open the paper set cover 2 Open the roll paper cover 3 If there is any paper or a paper roll left remove it 4 Set a roll paper 5 Run auto loading of the paper 6 Close the paper set cover and roll paper cover e When using fanfold paper 1 Open the paper set cover 2 Remove any remaining paper 3 Set the new paper in place 4 Run auto loading of the paper 5 Close the paper set cover MEDIA DETECTION ERROR Media detection error The type of the paper set in the printer is different from the specified type set for Media position detection settings Set the type of paper specified for Media position detection settings or change the settings for Media position detection settings to that is suitable for the loaded paper MEDIA SIZE ERROR L Media size error The paper size is inappropriate for the print area Paper feed direction Set the paper whose size matches the print area or change the print area to that suitable for the loaded paper MEDIA SIZE ERROR W Media size error The paper size is inappropriate for the print area Paper width direction Set the paper whose size matches the print area or change the print area to that suitable for the loaded paper PAPER JAM ERR D1 to DS 11 to 15 21 to 25 51 61 DC Paper jam error Paper is jammed inside printer 1 Open the paper set cover 2 Open the front cover If you cannot open the
142. pen Close the roll paper cover PAPER COVER OPEN Paper set cover open The paper set cover is open Close the paper set cover FRONT COVER OPEN Front cover open The front cover is open Close the front cover INK COVER OPEN Ink cartridge cover open The ink cartridge cover is open Close the ink cartridge cover NO INK CARTRIDGE No ink cartridge An ink cartridge is not loaded 1 Open the ink cartridge cover 2 Load an ink cartridge with sufficient ink left 3 Close the ink cartridge cover INK READ ERROR Ink cartridge read error The ink cartridge information could not be read Open the ink cartridge cover Remove the ink cartridge Load the ink cartridge again Close the ink cartridge cover o aAa 0 No If the error occurs again replace the ink cartridge with a new one 146 Chapter 3 Handling LCD display Error NON GENUINE CARTRIDGE MAY NOT PERFORM AT OPTIMUM LEVEL Non genuine ink Description Non genuine ink is mounted The color of the printer driver of the product is adjusted based on the assumption that genuine ink for the product is used When ink cartridges other than genuine cartridges for the product are used it may cause failure like low print quality clogged print head or ink leakage In addition remaining ink level may not be detected It is recommended to use genuine ink cartridges only Recovery met
143. per processing then turn the power on again 1 Turn the power off 2 Open the paper set cover 3 Open the front cover If you cannot open the front cover the cutter blade may be locked Turn this product s power off and on again 4 Remove all the paper that is in the paper path 5 Close the front cover 6 Turn the power back on I the error occurs again request a repair 7 Run auto loading of the paper SERVICE REQD FO to F3 Service required The product is beyond its service life Malfunction Request a repair Warning Processing LCD display Warning type INK LOW Ink cartridge low Description Ink is running low Recovery method Because it is almost time to replace the ink cartridge prepare an ink cartridge for replacement When the status changes to Replace ink cartridge replace the ink cartridge M B NEAR FULL Maintenance box near full The maintenance box is almost full Because it is almost time to replace the maintenance box prepare a maintenance box for replacement When the status changes to Replace maintenance box replace the maintenance box NOZZLE CLOGGED Print head nozzle clogged 148 Nozzle is clogged Check the printing result and perform head cleaning Execute manual head cleaning from Cleaning on the unit panel Check the printing result and if the nozzle clog cannot be permitted perform repairs
144. preset image page 89 int head int B Perform a prin pd melin ias or nozzle ouod check and sets periodic cleaning Performs detailed settings for the printer e Printer settings e Panel settings age 92 Detailed settings 9 ia e Nozzle check settings to page 97 e Advanced settings e Initialize printer Checks the printer s setting information such as Printer information printer media settings or layout settings or the page 98 maintenance counters S th int tti t Seifas ave ona resice oes e printer settings or restores saved page 100 settings Option Sets the units page 101 When launching PrinterSetting from the printer driver it is not displayed Chapter 3 Handling Starting the PrinterSetting Start the PrinterSetting with the following methods A Turn on the product 2 Select Start All Programs Epson TM C7500 Series PrinterSetting 3 The Select printer screen is displayed Select a search target and click Search n Select printer Select printer and press OK button 4 This product is displayed in the list Select a printer to set and click OK For an Ethernet connection the product may not be displayed when a search is executed Q In that case enter IP address r Select printer Select printer and press OK button Printer Port IP address T9 80 5 Start the Print
145. re adjusting the bar width when using the embedded barcode font 87 88 ore data in the printer Registers images templates fonts and character code tables to the printer Wf TM C7500 Series PrinterSetting Version i rm Media settings Image Only png Character code table Layout settings y E a Store an image to use with preprinting and A Change the character code table used for Position adjustment viue poma Print results adjustment Stored data Stored data Store data in the printer Name Status GB18030 CNV Select Background image settings M Print head maintenance Detailed settings Template gj Store a template Printer information Settings save and restore ee E Store Option Delete Font Only ttf and tte A Store a font used for print data Stored data Store Delete Ld Model name TM C7500 Serial number u Port USB Firmware version o ke d Item Description Image Only png Template Registers an image used for preprinting or templates Registers a template Font Only ttf and tte Character code table Registers a font to apply to print data Changes the character code used for printing Chapter 3 Handling Background image settings Sets a preset image x e Register a preset image if you are using the Windows driver from Zebra Technologies Corpora tion or
146. ridge except when you replace it e Do not open the ink cartridge package until you are ready to install it in the product e Donotshake the ink cartridge too hard The ink cartridge may leak if you shake it around too much or push the sides strongly e Do not allow foreign objects to fall into the cartridge installation section Doing so may cause printing malfunction Remove any object that might have fallen into the installation section taking care not to damage the section e Whenink is charged for the first time right after purchase ink is consumed for filling the print head nozzle ink discharge holes to get ready for printing That is why the number of the printable sheets may be fewer than for the cartridges to be installed later e f you turn the power off the product using the power button the print head is automatically capped which prevents the ink from drying After installing the ink cartridges be sure to turn the power off using the power button when you are not using the product Do not pull out the power plug or trip the breaker while the power is on e Printing on water repellent paper such as art paper which is slow drying may cause print stains Also printing on glossy paper may cause finger prints on the paper or ink may adhere to your fingers when you touch it Select paper not to case print stains before use Caution Label The caution label on the product indicates the following precaution T
147. s open e v o 3 kx xx x error M B COVER OPE Maintenance box The Maintenance box cover is vw ko ok X x Cover open error open INK CARTRIDGE Ink cartridge cover The Ink cartridge cover is open v o COVER OPEN open error kK xk k Media detection error The printer media detector s setting e and the media in the printer are EDIA DETECTION i S different vie E V p gt button can be used to move to the setting mode and set the media detector Media form error The media type settings of the printer and the media in the printer MEDIA FORM ERROR are different v ko OK ox gt button can be used to move to the setting mode and set the media type NO PAPER No paper No paper is available e 7 7 c dk EDTA ED ERROR Media size error Ine media size settings of the e v a printer and the size of the media in d The printer are different NO PAPER ERROR No paper error No paper is available e v oe eo Kk xk k PAPER JAM ERROR Paper jam error The paper is jammed iv ck ow E i dd Paper removal error Printing ended when the last edge PAPER REMOVAL e is removed from the core during vjO06 O ERROR printing kK xk k Jobs still printing end and then the paper removal error occurs Chapter 1
148. settings Media detection settings Layout settings Media source Position adjustment internal rot 2 Print results adjustment Store data in the printer Background image settings ayy Media detections la Print head maintenance Black mark detection Z J i Detailed settings J Print settings Printer information Media coating type Settings save and restore Matte Option Ell Paper feed adjustment E Printing performance Printing speed e 300 mm sec z Head maintenance Pause for maintenance Model name TM C7500 Serial number om 9 a ke d 4 Set the media source media detection media type Click Apply settings 64 Chapter 2 Setup 5 From the items on the left select Layout settings Click Edit layout r Wf TM C7500 Series PrinterSetting Version si Media settings Layout settings Position adjustment Print results adjustment Store data in the printer Background image settings Print head maintenance Detailed settings Printer information Settings save and restore Option T Port USB Model name TM C7500 Layout settings Media layout Edit layout Settings Item Settings mm Media form Die cut label Gap Label width 18 0 Label length 152 4 Left gap 20 Feather edges Disable Borderless printing Disable Firmware version Serial number mmm L
149. stered by the Epson printer driver In that case if you use the font replace ment function to replace the TrueType font with the 2D symbol font you can print barcodes See Barcode and 2D Symbol Font Printing on NET Environment on page 126 125 Barcode and 2D Symbol Font Printing on NET Environment Since NET Framework supports only True Type font and Open Type font the barcode and 2D symbol font which are registered in the printer driver can not be printed from the application Therefore True Type font is replaced with barcode and 2D symbol font by using font replacement function of the printer driver Barcode and 2D symbol fonts can be printed from the application under NET Framework environment by this replacement function The name of the print data in the application remains as True Type font name but changes to barcode and 2D symbol font when it is printed Font Replacement Font Replacement is executed from Font Replacement on Driver Utilities tab r Font Replacement True Type Font True Type Font Name Replacement Font Name Marlett None 7g Arial None Batang None Batang None BatangChe None BatangChe None Gungsuh None Gungsuh None GungsuhChe None GungsuhChe None lt i m IL Replacement True Type Font Replacement Target Font Arial Nog v None Barcode 1 Barcode 2 2D Symbol 1 2D Symbol 2 4 Make the following setting True Type font to be replaced Sel
150. t be 10 or lower and the white reflectance rate is 70 or higher e When preprinting on the back of the continuous paper do not preprint on the area where preprinting is prohibited that is shown in the figure below to avoid affecting paper detection 15 mm 0 59 t Paper feed direction 15 mm 0 59 Paper wwf i direction i 13 mm 0 51 13 mm 0 51 L Paper 17 Area where preprinting is prohibited 182 Appendix Print Area and Cutting Position Black mark continuous paper Roll paper Vertical margins 1 5 mm 0 06 Typical value Lateral margins 2 0 mm 0 08 Typical value Paper width 1 5 mm 0 06 f feeding direction Auto cut position O 215 2 EE 5 2 l e es MX Ele EE sx oo QNIN Auto cut position S L Print area t L Paper a E 173 Black mark position 2 0 mm 0 08 Print area width 20mm 0 08 The distance from the paper cut position to the black mark leading edge must be at least 1 5 YN mm 0 06 If it is less than 1 5 mm 0 06 the printer may be unable to print pages because it fails to sense their black marks or skips them etc 183 Black mark continuous paper Fanfold paper Vertical margins 1 5 mm 0 06 Typical value Lateral margins 2 0 mm 0 08 Typical value c e 2 a N 80 S Am un Paper width E E g er 2 wl 2 g Paper feeding ds direction Perforated lin
151. ter Class Service installed as a resident program on Web or Device Replace the computer CD ROM ment Service When the product is replaced for service or other reason this detects the printer connection and automatically changes the output printer of the printer driver This allows the printer to be replaced without changing settings in the application The printer is not replaced if a port is specified for the application output destination The printer is only replaced if the printer driver is specified There is no need to change the USB serial number of the product before replacement Included in the supplied CD ROM 166 Manual Chapter 4 Application Development Information Manual name Description Providing method Start Here Setup Guide Explains the processing from the user starting up the CD to launching the Install Navi or the Setup Guide Explains everything from installation to printing Explains what this product can do as a standal one printer Included with the product CD ROM Caution Sheet Describes information necessary when installing an ink cartridge in the product for the first time and charging ink Included with the product Ink Cartridge Instruction Sheet Describes cautionary items regarding ink Ink cartridge with the rewinder Maintenance Box Instruction Sheet Describes cautionary items and the replacement procedure for the Mai
152. the printer Therefore when the printer is installed away from the computer as the case of an Ethernet interface neither the timing of start of printing nor the timing of the label being pulled into the printer is clear to the printer user In such a case if you want to carry out an operation that involves handling the ejected paper such as setting it in the rewinder press the Pause button to stop printer operation before carrying out the operation e Similarly if you need to separate the fanfold paper along its perforated line by hand press the Pause button to stop printer operation and prevent a paper jam resulting from reverse feed during separation by hand before carrying out the operation Alternatively use the Cut button to execute fanfold paper separation operation e Do not touch the paper while printing Doing so may result in misalignment of the paper causing a possible paper jam and shifting of print position 2 e When resuming printing the paper is fed in the reverse direction to adjust the printing 57 Printer settings 58 Various settings of the product can be done from the menu screen This section explains basic setting procedures Language Setting Set the language used for the messages displayed on the LCD by following the steps below 4 Turn on the product 2 We Press the Menu button to display the menu 3 Select PRINTER SETUP3 and press the OK button 4 Select LANGUAGE and press the OK button
153. tio to the mod ule width Recommended value of the module on page 121 for the rec ommended value Column Input the number of columns for PDF417 Step Enter the number of steps for PDF417 Truncation Symbol Turn on this check box when making a symbol without the stop code Error Correction Level Select an error correction level for PDF417 The data can be read even if the part of the symbol is broken and restoration ratio becomes higher for bigger numbers MicroPDF417 Module Width Makes settings of the module width for MicroPDF417 Recommended value of the module on page 121 for the recommended value Module Height Makes settings of the module height for MicroPDF417 by the ratio to the module width Recommended value of the module on page 121 for the recommended value Column Input the number of columns for MicroPDF417 Step Enter the number of steps for MicroPDF417 ORCode Model Select a ORCode model Module Select the width of cell module for ORCode Recommended value of the module on page 121 for the recommended value Error Correction Level Select an error correction level for ORCode The data can be read if the part of the symbol is broken and restoration ratio becomes higher in the order of level L M Q H Character Mode Specify a character string mode to encode to ORCode e MicroORCode Version Specify the version for MicroORCode Module Select the width o
154. tive adjust ment is necessary 4 amp Also select Detailed settings and Advanced settings in the Printer Utility tab in the Epson printer driver and execute Paper feed adjustment Mech wear in Justify ink position for feed direction For details refer to Advanced settings on page 95 150 Chapter 3 Handling State Uneven printed colors Cause The setting value of Banding reduction is inappropriate Recovery method When using an Epson printer driver color lines generated in the overlapping print head parts can be corrected as shown below by selecting Banding reduction so that uneven printed colors may not stand out Example of light color Example of dark color irregularities irregularities Classic Wine Elegant Dry Elegant Dry Select Detailed settings in Print settings of the General tab push the Settings button and change the dark and light setting with Banding reduction When light color lines are generated as shown in the left figure move to the plus direction to adjust Also when dark color lines are generated as shown in the right figure move to the direction to adjust For details refer to Banding Reduction on page 128 Also if the Nozzle Verification Technology in Nozzle check settings is disabled change to enabled default Roll paper is not set properly For the roll paper open the roll paper cov
155. to 108 mm 1 81 to 4 25 Label width 174 Appendix Black mark continuous paper lt Back side gt lt Printing side gt Black mark position Mark length los feed direction Gaps between Black marks Perforated line 2 mm 0 08 or more Fanfold paper Black mark position when Black mark width paper is inserted upside down CL Paper Media type Plain Matte Media source Roll paper Paper width 50 to 112 mm 1 97 to 4 41 Black mark width 28 mm 1 10 or more from paper edge Black mark length 5 mm 0 20 or more Black mark position Right edge of back of paper when feed edge is at top Gaps between black marks 25 4 to 600 mm 1 to 23 62 Paper thickness 0 128 to 0 142 mm 0 005 to 0 006 reference values Paper core Internal diameter 76 2 0 5 mm 3 0 020 External diameter 82 2 mm 3 24 or more External diameter Maximum 203 2 mm 8 Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout Q 175 Media type Plain Matte Media source Fanfold paper Paper width 50 to 112 mm 1 97 to 4 41 Black mark width 28 mm 1 10 or more from paper edge Black mark length 5mm 0 20 or more Black mark position Right edge of back of paper when feed edge is at top Gaps between black marks 50 to 304 8 mm 1 97 to 12 Paper thickness 0
156. to adjust the character width of the printed item you can use PrinterSetting to perform adjustment Display the Replacement Settings window and adjust the font width For the method to display the Replacement Settings window see Executing replacement settings on page 96 Replacement settings E If you change this setting there is a possibility that the printing size and position are changed Replacement settings Printer in use Monochrome Color Monochrome Resolution of the printer in use 200 DPI Adjustment Font width If you want to change the height of characters or the space between lines perform settings on Q the application 165 Software and Manuals The following software and manuals are provided for application development software Software Description Manual providing method PrinterSetting Utility to setup the product in Windows base This document Web or For the functions refer to PrinterSetting on CD ROM page 78 EpsonNet Config Software for configuring IP addresses wire EpsonNet Web or less LAN etc for Epson printers on the net Config User s CD ROM work Manual EPSON Monitoring Utilities to provide the following functions for Monitoring Tool Web Tool multiple units of the product connected by User s Manual network e Checking status e Changing printer settings e Changing network settings USB Prin
157. ts of the operating system Q supported If so the operating system s minimum requirements take precedence 172 Appendix Printing Specifications Printable Area Roll paper Minimum 46 mm 1 81 Maximum 108 mm 4 25 Fanfold paper Minimum 46 mm 1 81 Maximum 108 mm 4 25 Print Soeed Duri ae 7 uring printing Input 7 Sapre Maximum Average Head resolution resolution Flushing on s print printing maintenance width x width x paper spood 2 speed mode length length P p Continuous 600 x 600 dpi 600 x 1200 dpi Standard 300 mm s 300 mm s Printing 11 81 s 11 81 s 150 mm s 150 mm s 5 91 s 5 91 s Pause for 600 x 600 dpi 600 x 1200 dpi few 300 mm s Around 220 Maintenance 11 81 s mm s 8 66 s 150 mm s Around 110 5 91 s mm s 4 33 s dpi dots per 25 4 mm dots per inch 2 The maximum print speed is the maximum speed during printing but excluding head cleaning autocutting print job start end processing and periodic flushing 3 The average print speed is the average speed during printing including periodic flushing but excluding head cleaning autocutting and print job start end processing e The average printing speed may be lower in high temperature conditions exceeding 35 C 2 e Printing speed may slow down depending on the data transmission speed 95 F 173 Paper Specifications The following is the t
158. uage of the LCD display 93 Sets the nozzle check Nozzle check settings m TM C7500 Series PrinterSetting Version eamm Media settings Nozzle check settings Layout settings y ing zd Nozze Verification Technology Position adjustment Ke Enable Print results adjustment Store data in the printer Background image settings Print head maintenance Detailed settings Printer settings Panel settings Nozzle check settings Advanced settings L porno Enable x Initialize printer Operation at dogged nozzle Ignore and continue m Printer information Settings save and restore Option Ld Model name TM C7500 Serial number 9 mmm u Port USB Firmware version Wm m Threshold of dogged nozzles 6 Additional auto nozzle check during printing Do not activate Nozzle check interval 500 5 beg Operations when dogged nozzle detected o9 Item Description Nozzle check Nozzle Verification Enables disables the auto nozzle check settings Technology Threshold of clogged nozzles Sets the threshold of clogged nozzles The standard setting is O Additional auto nozzle check during printing Nozzle check interval Sets the additional auto nozzle check during printing Sets the nozzle check interval for when executing the additional auto nozzle check during printing Operations when Dot substitution
159. v v v LCD brightness v v v LCD contrast v v v Beeper volume v v v Ink low LED alert v v v Language settings v v v Date amp time v v v Control prefix characters v v Format prefix characters v v Delimiter characters v v Factory reset v v v Erase memory v v v Initialize I F v Initialize media detection sensor v E S Color correction method v v v Ink ejection level v v v Black ratio correction v v v Edge shading v v v Nozzle dropout supplementation v v v Banding reduction v v v Implement calibration v v v v v Printing distance non resettable display Printer distance resettable counter 1 display sS Printer distance resettable counter 2 display sS Labels printed count resettable counter 1 display sS Labels printed count resettable counter 2 display b Cumulative carriage motion count display Autocutter operation count display Firmware version display IP setting IP address SIS SIS S Chapter 3 Handling Setting item Panel Button PrinterSetting Printer Driver Subnet mask v B Default gateway v Selection of character code tables v v Registration of fonts images and templates v v Setting preset images v Enable Disable of Panel button Cancel g v v Feed and Cut Paper feed adjustment Mech wear v v v Canbe set v When launching PrinterSetting from the printer
160. ve silicon oil silicon powder etc including siloxane and of malignant gas nitric acid hydrosulfuric ammonia chlorine etc may cause contact failure at contact points in a mechanical switch and a DC motor etc in a short time because of adhesion or oxidization of the insulation film e If the printer is out of use for a prolonged period it could develop problems due to dust building up on the external supply paper or entering through it etc Therefore protect the printer with a cover or similar or remove the paper and store it in a dust free place Cautions on the Ink Cartridge e Do not touch the IC chip on the cartridge Doing so may cause operating printing AN malfunction CAUTION e This product uses ink cartridges equipped with an IC chip that monitors the amount of ink used by each cartridge Cartridges are usable even if they are removed and reinstalled However if an ink cartridge in which little amount of ink remains is removed and reinstalled it may not be usable Some ink is consumed each time cartridges are installed because the product automatically checks their reliability e Install all ink cartridges Printing is not possible even if only one ink cartridge is missing e Since ink cartridges are designed to stop the operation before ink runs out completely to maintain the quality of the print head some ink remains in the used ink cartridge e All the ink colors are consumed also for the maintenance operations w
161. wire saddle to prevent accidental AN disconnection CAUTION Wire Saddle 37 Turning On Off This section describes how to turn on off the product A b Press Power button 2 Power LED lights up and the power turns on Turning Off 4 b Hold down Power button for one second or more 2 CD Power LED turns off and the power turns off 38 Chapter 2 Setup il Installing the Ink Cartridge Install the ink cartridge by following the steps below Read the handling instructions carefully before installing the ink cartridge AN See Replacing the ink cartridge on page 41 or Ink Cartridge on page 199 CAUTION A Turn on the product 2 Open the ink cartridge cover 3 Shake the ink cartridge package four or five times before opening it Push all the ink cartridges of the four colors gently into the product until they click in place Check the color of the ink cartridge label and of the ink cartridge holder label and set the cartridges to each matching color 39 40 Close the ink cartridge cover Ink charging starts The Power LED flashes during ink charging A CAUTION Never open any cover on the product or turn off the product during ink charging while the Power LED is flashing Doing so during ink charging will consume a large amount of ink which may require replacement of the ink cartridge before completion of charging
162. wnload it from our homepage Using the ESC Label commands Commands ESC Label to directly print from the customer s application without using a printer driver are provided For details about the ESC Label commands contact your sales agent 160 Chapter 4 Application Development Information Changing Printer Settings and Replacing the Printer If you are replacing a printer from another company without changing the existing applications or drivers you must match the printer s settings to the settings of the other company s printer Also if you printed a color background onto a pre printed label paper in monochrome perform settings using the following procedure Connect this product to a computer used for settings USB Interface Ethernet Interface Connect this product to the computer Connect this product to the network used for settings via a USB cable 1 1 Setting the USBInformationSetting Setting the IP Address Overwriting the USB ID Use EpsonNet Config or the panel e Printer resolution switch and set an IP address identical to that of the printer before replacing Monochrome Color Automatic adjustment Y Setting the PrinterSetting e Printer resolution e Monochrome Color er Registering Preset Images Register images Set presets Printing Adjusting Font Width Connect this product to a computer used for settings Conn
163. x characters Format prefix characters e Delimiter characters 95 Executing replacement settings A Click Set for Replacement Settings to display the Replacement Settings window Replacement settings X If you change this setting there is a possibility that the printing size and position are changed Replacement settings Printer in use Monochrome Color Monochrome Resolution of the printer in use 200 DPI m Adjustment Font width Corera Ca ee 2 Select the Printer in use Monochrome Color and Resolution of the printer in use then click Apply settings 3 The confirmation window is displayed Click Yes to reflect the settings p TM C7500 Series PrinterSetting Start applying the settings Do you want to continue Data that is being printed will be canceled No 4 The result is displayed Click OK Adjust the font width while actually printing Q Regarding printer replacement see Changing Printer Settings and Replacing the Printer on page 161 96 Chapter 3 Handling i Initialize printer Initializes the printer qp TM C7500 Series PrinterSetting Version LL Se Media settings Layout settings Position adjustment Print results adjustment Store data in the printer Background image settings Print head maintenance Detailed settings Printer setti
164. xpiration date of 2 years after the date of manufacture is printed on the individual box Q containing the ink cartridge and on the ink cartridge itself Model number SJMB7500 Type Maintenance box with a built in waste ink absorber Life None Temperatures Conforms to Environmental Conditions on page 195 199 Option Specifications Rewinder TU RC7508 The rewinder is a device used to rewind the printed paper into a roll form Overall dimensions H x Wx D 293 x 222 x 408 mm 11 53 x 8 74 x 15 87 Weight mass 4 25 kg 200 Appendix Downloading Drivers Utilities and Manuals Printer drivers utilities and manuals can be downloaded from one of the following URLs For customers in North America go to the following web site http www epsonexpert com For customers in other countries go to the following web site https download epson biz com service pos 201 For Inquiries 202 If you have any technical questions about this printer or if any problems occur please contact us with the following information Microsoft Corporation or other companies please contact them e f any problems occur check whether there is any physical cause such as connection or power problems before contacting us 2 e Contents of technical questions must be about our printers only For those about products of Q Type of inquiry Problem Question L1 Date 11 Your company LI Depart
165. ype and the size of paper specified for this printer advance to avoid deterioration of the paper feed accuracy barcode recognition rate print quality and frequent occurrence of paper jams e Depending on the temperature and humidity the synthetic labels and paper backing have different ratios of expansion and contraction and this causes the paper to curl If the paper curls the paper may be rubbed by the print head and become contaminated or the paper may jam e Do not use the paper which is extended by connecting with tape and others The paper may be detected incorrectly by the connected line and rubbed by the print head and become contaminated or the paper may jam 2 e When using paper other than the specified users must evaluate the recognition rate in Paper type Category Form Width Black mark continuous paper Plain Roll paper 50 to 112 mm Matte Fanfold paper 1 97 to 4 417 Paper width Full page label Black mark Plain label Roll paper 50 mm to 112 mm Matte label 1 97 to 4 415 Synthetic label Backing paper width Glossy label 46 to 108 mm 1 81 to 4 25 Label width Die cut label Gap Plain label Roll paper 50 mm to 112 mm Matte label 1 97 to 4 41 Synthetic label Backing paper width Glossy label 46 to 108 mm 1 81 to 4 25 Label width Die cut label Black mark Plain label Roll paper 50 mm to 112 mm Matte label Fanfold paper 1 97 to 4 415 Synthetic label Backing paper width Glossy label 46

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