User Manual
Contents
1. 6000s cece eee e eee een ences 9 2B Using Your USB Modem 0ccc ccc ence cnc n nen ne tnntenettnnenes 11 Starting the Windows Software 00sec cence cece aa ai eee eee nennen nennen 11 Staring the Mac Sofware u as aa a asias 11 Activating Your USB ModeNi sia reais dad eanallan 12 Using the USB Extension Cable and Laptop Clip 22 cece eee teen eee eee 13 Viewing the User Guide siii Redacted ad debian cuca ak 14 Removing the USB Moden asus ee ee sa 15 Contacting Sprint Customer Service mica a nee ende 15 Troubleshooting ser nannte ae 16 2C Using a Memory Card microSD ccc cece cece nce n teen enneees 17 Inserting the Memory Card microSD 000 ccc cece eee e eee ence tenes 17 Removing the Memory Card microSD 0 0 e cece cece cr 18 Section 3 Technical Specifications Regulatory and Safety Information and Warranty oooococccoooooorcomonomo 21 3A Technical Specifications 0 00 ccc ccc cnet ence nena rennen 22 LED Operation so Ka SNe e 22 Radio Frequency and Electrical Specifications cece cece ences 24 Software Specifications lt a cia nn eee A 25 Environmental Specifications arie ica dao eh o area 26 Mechanical Specifications 0ooooocooocorooronronconr rr 27 3B Regulatory Information 00 cee cnet nent ent e nnn nenn 28 PEU oa vei E eee sen 29 PS er A Br are Bee ee a os 31 Md O ERROR BER NE 31 Copyrighter een e2. LSeet User Manual This User Manual provides instructions on how to use your new device However some of the information in this User Manual does not apply to your kajeet device This includes the following e Activation instructions provided by Sprint Select services and features that are specific to Sprint such as Sprint ID Sprint TV Sprint Zone TeleNav GPS Navigator Sprint Mobile Wallet Sprint HotSpot and voice mail to text capability e Customer service information phone numbers and or websites for Sprint e Warranty information warranty terms are provided with device For questions regarding your device or service please have your administrator contact kajeet www kajeet com education Table of Contents Your Sprint Mobile Broadband USB Modem 400ccccaneeenaes i How to Use This Guid 0 00 c cece cece cence ete rennen ii Section 1 Introducing the Sprint Mobile Broadband USB Modem 1 1A Introducing the Sprint Mobile Broadband USB ModemM 2 Your Sprint Mobile Broadband USB Modem 000 e cece een ene e teenie eeee 2 TUI ii a 3 Package Contents mita deal al 3 Care and Maintenance u uam east da 4 Section 2 Installing and Using the USB Modem 5 2A Installing the Software 2 1 2 0 ccc cence nee e enn nnes 6 Installing the Software on a Windows Computer 0 0c cece eee e eee eee e eens 6 Installing the Software on a Mac Computer
3. 12 Using the USB Extension Cable and Laptop Clip page 13 Viewing the User Guide page 14 Removing the USB Modem page 15 Contacting Sprint Customer Service page 15 Troubleshooting page 16 Starting the Windows Software ref gt gt Double click the program s icon 1531 on your desktop or Select Start gt All Programs gt Sprint gt Sprint SmartView Proceed to Activating Your USB Modem on page 12 Starting the Mac Software If the Sprint SmartView software has not started automatically In Finder choose Go gt Applications and then double click Sprint SmartView Section 2B Using Your USB Modem 11 Activating Your USB Modem your USB modem has not been preactivated or you have not activated it at the time of purchase you must activate your account and configure the USB modem to use your account the One Touch Activation window appears click Yes to indicate that you d like to have he network autoprogram your USB modem Sprint SmartView will display Preparing services Please wait activation is successful Sprint SmartView will then display Ready Sprint Mobile Broadband after which you are ready to connect to the network Proceed to Viewing the User Guide on page 14 activation was not successful a message window is displayed For instructions on activating your USB modem see the user guide see Viewing the User Guide on page 14 Use the spa
4. See page 13 If your computers USB slot is vertical use the supplied USB extension cable and laptop clip If the orientation of your computers USB slot or the thickness of your computer are such that pressure is applied to the modem s end or side you may damage the modem or your computer In such cases do not insert the modem directly into your computers USB slot use the supplied USB extension cable and the supplied laptop clip instead 4 In the TRU Install Finder window double click Sprint SmartView Installer mpkg 5 In the Welcome to the Sprint SmartView Installer window click Continue 6 Read the Software License Agreement To continue with the software installation you must click Continue and then click Agree to accept the terms 7 In the Standard Install on window click Install 8 If a window appears prompting you for your password enter your Mac password and hen click OK 9 In the window with the message that you will have to restart your computer click Continue Installation 10 After the Applications window is displayed click Continue 11 In the Install Succeeded window click Restart 12 After your computer restarts proceed to Starting the Mac Software on page 11 10 Section 2A Installing the Software Section 2B Using Your USB Modem Starting the Windows Software page 11 Starting the Mac Software page 11 Activating Your USB Modem page
5. clip and an optional memory card with your USB modem The third section page 21 lists the technical specifications regulatory and important 3 safety information and warranty information for your Sprint Mobile Broadband USB modem Getting More Information About Your Device and Service This guide describes how to install and start the software To learn how to use all the features of your USB modem and software consult the user guide see page 14 of this document or online help rint Sp Section 1A Introducing the Sprint Mobile Broadband USB Modem Your Sprint Mobile Broadband USB Modem page 2 TRU Install page 3 Package Contents page 3 Care and Maintenance page 4 This section introduces your Sprint Mobile Broadband USB modem and describes what is included with your USB modem Your Sprint Mobile Broadband USB Modem The Sierra Wireless 598U USB modem is a dual band wireless USB modem It enhances the functionality of your mobile computing devices by adding wireless connectivity to the Internet Your Sprint Mobile Broadband USB modem fits into a USB slot available on most notebook and desktop computers 2 Section 1A Introducing the Sprint Mobile Broadband USB Modem TRU Install To install the drivers and software you do not need an installation CD Your USB modem uses the Sierra Wireless TRU Install feature the drivers and software are installed when you insert the USB modem i
6. operating a vehicle Doing so may distract you from properly operating the vehicle In some jurisdictions operating communication devices while in control of a vehicle is a criminal offense 4 Section 1A Introducing the Sprint Mobile Broadband USB Modem rint Sp Section 2A Installing the Software Installing the Software on a Windows Computer page 6 Installing the Software on a Mac Computer page 9 The installation process has two stages Installing the Software and Drivers Insert the USB modem to install the drivers and the software for Windows see below for Mac see page 9 e Activating Your USB Modem Start the software and activate your account and configure the USB modem to use your account For complete instructions see the user guide Installing the Software on a Windows Computer System Requirements The Sprint Mobile Broadband USB modem is supported on e Windows Vista Windows XP with Service Pack 2 or later Note Your USB modem will not work with handhelds or Pocket PCs To install and run the USB modem and accompanying Sprint SmartView software on a Windows computer you will need one USB slot Do not insert the USB modem or the USB extension cable into a USB hub or if your keyboard is separate from your laptop a USB slot on your keyboard 6 Section 2A Installing the Software Installing the Software and Drivers Windows Vista users You mu
7. using the Sprint Mobile Broadband USB modem by Sierra Wireless 698U USB modem CDMA modem or for ailure of the Sprint Mobile Broadband USB modem by Sierra Wireless 598U USB modem to transmit or receive such data Section 3C Important Safety Information 33 Safety and Hazards Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless 598U USB modem in areas where blasting is in progress where explosive atmospheres may be present near medical equipment life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sprint Mobile Broadband USB modem by Sierra Wireless 598U USB modem MUST BE POWERED OFF It can transmit signals that could interfere with this equipment Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless 598U USB modem in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sprint Mobile Broadband USB modem by Sierra Wireless 698U USB modem MUST BE POWERED OFF When operating it can transmit signals that could interfere with various onboard systems The driver or operator of any vehicle should not operate the Sprint Mobile Broadband USB modem by Sierra Wireless 698U USB modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some jurisdictions operating such communications devices while in control of a vehicle is an o
8. PROPERTY RIGHTS BY THE PRODUCT f any provision or term of these terms and conditions is determined to be invalid or unenforceable the invalidity or unenforceability of that provision or term will not affect the validity or enforceability of the remaining provisions and terms or the validity or enforceability of that provision or term in any other jurisdiction 38 Section 3D One Year Limited Warranty 2131009 rev 2
9. a call current talk mode 300 mA 1X 390 mA 1xEV DO Standby 55 mA 1xEV DO IS 2000 hybrid mode Transmitte r power 250 mW 24 dBm average Transmit PCS 1850 to 1909 95 MHz Cellular 824 04 to 848 97 MHz 24 Section 3A Technical Specifications Receive PCS 1930 to 1989 95 MHz Cellular 869 04 to 893 97 MHz GPS 1575 42 MHz Channel spacing 1 25 MHz Frequency stability 150 Hz Software Specifications Position Location Mobile Station based Data service IS 707A Mobile IP Supported SMS IS 637 Not supported FAX Not supported OMA DM Supported OTASP S 683A IS 683B IS 683C Not supported OTAPA Not supported PRL preferred roaming list Supported Authentication Supported Section 3A Technical Specifications 25 NAM Single Voice Not supported E911 Not supported TTY Accessibility Not supported Environmental Specifications Operating temperature 20 to 55 C Storage temperature 40 to 85 C Humidity 95 non condensing Vibration Random vibration 10 to 1000 Hz nominal 6G RMS in each of 3 mutually perpendicular axes Test duration of 60 minutes for each axis for a total test time of 3 hours non operating Drop 1 mon concrete on each of 6 faces 2 times 26 Section 3A Technical Specifications Mechanical Specifications Dimensi
10. ces below to write down important information related to the activation process and your account ESN MEID Activation code Sprint Phone number MSID Account password Sprint User Name 12 Section 2B Using Your USB Modem Using the USB Extension Cable and Laptop Clip Optionally you can use the provided USB extension cable and laptop clip The laptop clip fits on top of your laptop screen and holds your USB modem This allows you to use your USB modem in crowded spaces 1 Remove the protective cap from the USB modem by placing your fingers on the sides of the cap and carefully pulling it off 2 Slide the USB modem into the laptop clip 3 Connect the extension cable to the USB modem USB modem Laptop clip USB extension cable 4 Insert the other end of the extension cable into the USB slot of your laptop When the USB modem and the cable are properly connected the W LED indicator is lit blue or blinking amber the Sprint logos on the front of the USB modem are also lit Section 2B Using Your USB Modem 13 5 Place the laptop clip with the USB modem in it on top of your laptop screen as shown in the photo below J Viewing the User Guide The user guide provides detailed information on the Windows and Mac versions of the Sprint SmartView software In Windows select Start gt All Programs gt Sprint gt SmartView gt Users Guide On your Mac desktop double click Sprin
11. d mode Windows or sleep mode Mac The W LED indicator is off No service is available Try the following The LED indicator is off Reorient your computer Ifyou are inside a building or near a structure that may be blocking the signal change the position or location of your computer Check with Sprint a network or account problem may be preventing the USB modem from obtaining service 16 Section 2B Using Your USB Modem Section 2C Using a Memory Card microSD Inserting the Memory Card microSD page 17 Removing the Memory Card microSD page 18 With your USB modem and a microSD memory card sold separately you can store files for example files you download from the Internet or transfer files for example images and music between SD compatible devices without the need of another flash drive Your computer recognizes the memory card as a removable storage device Your USB modem supports memory cards up to 32 GB capacity Using memory cards larger than 32 GB can cause data loss and damage your USB modem Inserting the Memory Card microSD 1 Gently flip open the tab labelled microSD on the side of the USB modem 1 2 Hold the USB modem with the Sprint label facing up 3 Gently insert the memory card printed side up into the slot on the side of the USB modem 2 until the memory card clicks into ma place 12 If your memory card has not been
12. ed the system tray may display Your devices are ready to use or Your new hardware is installed and ready to use Your new hardware is installed and ready to use The 0 LED indicator is lit blue or blinking amber the Sprint logos on the front of the USB modem are also lit If the Software Installation Wizard has not started automatically in Windows Explorer browse to the TRU Install entry under My Computer and run AppLaunch exe or if you re running Windows Vista in the AutoPlay window click Sprint SmartView Installation to start the wizard In the installation window click Next 6 Read the License Agreement and select accept the terms in the License Agreement to agree to the terms Click Next A series of dialog boxes guides you through the installation 7 Use the Next and Back buttons to navigate through the wizard In the InstallShield Wizard Completed window click Finish Wait until the system tray displays Your devices are ready to use or Your new hardware is installed and ready to use WD Found New Hardware x Your new hardware is installed and ready to use Section 2A Installing the Software 10 If a message that you must restart your computer is displayed click Yes to restart your computer Wait until your computer restarts 11 Proceed to Starting the Windows Software on page 11 Installing the Software on a Mac Computer Syste
13. ee ra een De 31 imitation of A A ee Lea 32 Additional Information and Updates 0 ccc cece eee e eee eee 32 3C Important Safety Information 00 cece cent ennnneen nennen 33 Important NOCE eer beak eS ec Ys Cae hare eee eee Olek 33 Safetyand Hazards aii ise ale TN 34 3D One Year Limited Warranty 0 c ccc cc ccc n cence ene nntenntennnees 36 Your Sprint Mobile Broadband USB Modem Thank you for purchasing a Sprint Mobile Broadband USB modem This USB modem offers more freedom than ever before No wires no cables just access to your data when you need it The power of the Internet is truly at your fingertips How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make With Sprint service we give you what you really want from a wireless service provider clear connections easy to understand service plans and self servicing options for managing your account All this is designed to make your life easier and worry free We know you re eager to start using your USB modem right away and the sections of this guide are designed to help you do just that 1 The first section page 1 gives an overview of the USB modem package contents The second section page 5 guides you through the steps required to install your Sprint Mobile Broadband USB modem and the Windows or Mac software describes how to start the software once it is installed and explains how to use the laptop
14. es e ANSI IEEE C95 1 1999 IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields 3kHz to 300 GHz e National Council on Radiation Protection and Measurements NCRP Report 86 1986 Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields e Health Canada Safety Code 6 1999 Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz e International Commission on Non lonising Radiation Protection ICNIRP 1998 Guidelines for limiting exposure to time varying electric magnetic and electromagnetic fields up to 300 GHz FCC ID N7NU598 CAUTION The 598U USB modem must be 1 2 cm or more from users during operation to satisfy FCC RF exposure requirements The 598U USB modem has been tested for compliance with FCC IC RF exposure limits in the laptop computer s configurations with horizontal and vertical USB slots and can be used in laptop computers with substantially similar physical dimensions construction and electrical and RF characteristics This USB modem must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this modem NOTE This USB modem must not be used in any unapproved configurations For details contact Sierra Wireless WARNING If the orientation of your computer s USB slot or the thickness of your computer are such that pressure is ap
15. ffense 34 Section 3C Important Safety Information Section 3C Important Safety Information 35 Section 3D One Year Limited Warranty THIS PRODUCT IS PROVIDED TO YOU UNDER THE FOLLOWING TERMS AND CONDITIONS THAT CONTAIN LIMITATIONS ON WARRANTIES AND LIABILITIES AND YOUR REMEDIES BY USING THIS PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS BELOW The original end user purchaser of the enclosed wireless personal computer modem card the Product from Sierra Wireless the Vendor or one of its authorized suppliers is offered a personal non transferable limited warranty that a the Product will be of good quality and ree from defects in design materials workmanship and manufacture under normal use and service b all materials parts components and other items incorporated in the Product will be new and c the Product will be compliant with and perform in accordance with its specifications for a period that expires one year from the original purchase date of the Product the Warranty Period During the Warranty Period if Vendor determines that a Product is defective under a proper warranty claim then Vendor will at its sole discretion either a pay parts and labor charges or the repair of the Product or b replace the Product with a new or rebuilt unit which unit may use refurbished parts of similar quality and functionality provided that the defective Product is returned to a Vendor authorized se
16. formatted or is in a format that your Windows or Mac computer does not recognize you may be prompted to format the memory card Section 2C Using a Memory Card microSD 17 Formatting erases all the data on the memory card after which the files CANNOT be retrieved To prevent the loss of important data please check the contents before you format the memory card Removing the Memory Card microSD The memory card can be easily damaged by improper operation Please be careful when inserting removing or handling it DO NOT remove a memory card while files are being accessed or transferred Doing so will result in loss or damage of data 1 Ensure that you have completed any file transfers 2 Safely remove the hardware s Click the Safely Remove Hardware icon o in Windows Vista x in Windows XP in the system tray and click the Safely remove Mass Storage Device entry for the memory card On your Mac eject the drive 3 Using your fingernail or a thin blunt object gently press the memory card in and then release it should partially pop out of its slot as shown in the photo 4 Remove the memory card and store it in a safe place 5 Close the tab over the microSD slot of the USB modem 18 Section 2C Using a Memory Card microSD Important Connection Information e To avoid loss of data DO NOT remove the memory card while files are being accessed or transferred e DO NOT tu
17. ing the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in connect ion with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for he Sierra Wireless product Additional Information and Updates For up to date product descriptions documen tation application notes firmware upgrades troubleshooting tips and press releases visit www sierrawireless com 32 Section 3B Regulatory Information Section 3C Important Safety Information Important Notice page 33 Safety and Hazards page 34 Important Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally ost Although significant delays or losses of data are rare when wireless devices such as he Sprint Mobile Broadband USB modem by Sierra Wireless 598U USB modem CDMA modem are used in a normal manner with a well constructed network they should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or oss of property SPRINT SPECTRUM L P accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received
18. ished maximum ratings g cost of installation removal or reinstallation of the Product h signal reception problems unless caused by a defect in material s or workmanship or i Products on which warranty stickers or serial numbers have been removed altered or rendered illegible This limited warranty is not transferable to any third party including but not limited to any subsequent purchaser or owner of the Products Any transfer or resale of any of the Products will automatically terminate Vendor s warranty coverage of such Products This limited warranty is only valid in the United States of America and does not cover customer education instruction installation setup adjustments or signal reception problems REPAIR OR REPLACEMENT AS PROVIDED FOR UNDER THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER VENDOR NOR THE ORIGINAL OWNER OF THE PRODUCT MAKE ANY OTHER REPRESENTATIONS WARRANTIES OR CONDITIONS OF ANY KIND EXPRESS OR IMPLIED OR STATUTORY WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABLE QUALITY OR FITNESS FOR A PARTICULAR PURPOSE This warranty gives you specific rights and you may also have other rights which vary from jurisdiction to jurisdiction Some jurisdictions do not allow the exclusion of implied warranties and conditions and do not permit the exclusion or limitation of certai
19. m Requirements The Sprint Mobile Broadband USB modem is supported on a MacBook MacBook Air MacBook Pro PowerBook G4 Power Mac G5 or desktop iMac computer running Mac OS X version 10 4 or newer To check your version from the Apple menu choose About This Mac If your version is earlier than 10 4 then you must upgrade to version 10 4 or newer contact an Apple reseller an Apple retail store or visit www apple com store To install and run the USB modem and accompanying Sprint SmartView software on a Mac computer you will need one USB slot Do not insert the USB modem or the USB extension cable into a USB hub or if your keyboard is separate from your laptop a USB slot on your keyboard Installing the Software and Drivers As part of the installation process you will be prompted to restart your computer save any open documents 1 If your USB modem has not yet been activated ensure you are in the network coverage area not roaming 2 Remove the protective cap from the USB modem by placing your fingers on the sides of the cap and carefully pulling it off Section 2A Installing the Software 9 3 Gripping both sides of the USB modem insert it into your computer s USB slot Alternatively you can attach the USB extension cable to your computer s USB slot connect the USB modem and laptop clip to the USB extension cable and then attach the laptop clip to the top of your laptop s screen
20. n damages Therefore the foregoing exclusions may not apply to you THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THIS PRODUCT IS ASSUMED BY YOU NEITHER THE ORIGINAL OWNER OF THE PRODUCT NOR THE VENDOR NOR VENDOR S DISTRIBUTORS RESELLERS SUPPLIERS AGENTS OFFICERS AND DIRECTORS SHALL HAVE ANY LIABILITY TO YOU OR TO ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES HOWSOEVER CAUSED INCLUDING BUT NOT LIMITED TO DIRECT INDIRECT INCIDENTAL SPECIAL GENERAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE OR PROFIT DAMAGES TO PROPERTY OR PERSONS LOST OR DAMAGED DATA OR OTHER COMMERCIAL OR ECONOMIC LOSS EVEN IF ANY SUCH AFOREMENTIONED PERSON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY MAXIMUM AGGREGATE LIABILITY OF THE AFOREMENTIONED PERSONS SHALL NOT EXCEED THE AMOUNT PAID BY YOU Section 3D One Year Limited Warranty 37 FOR THE PRODUCT THE LIMITATIONS IN THIS SECTION SHALL APPLY WHETHER OR NOT THE ALLEGED BREACH DEFAULT NON PERFORMANCE OR FAILURE IS A BREACH OF FUNDAMENTAL CONDITION OR TERM OR A FUNDAMENTAL BREACH In the event that the Product supplied by Vendor is found to infringe any third party US or Canadian patent trade secret copyright trademark or o her proprietary right and or the use of the Product is enjoined Vendor will at its sole option either a procure fo
21. nto your Windows or Mac computer Note To get the latest drivers and software visit www sprint com downloads Package Contents Your Sprint Mobile Broadband USB modem package contains the following components e Sprint Mobile Broadband USB modem by Sierra Wireless Model 598U e Get Started guide this document e USB extension cable with laptop clip clip other cables and laptop clips should not be used ll To meet FCC regulatory requirements use only the supplied USB extension cable and laptop Section 1A Introducing the Sprint Mobile Broadband USB Modem 3 Care and Maintenance As with any electronic device the USB modem must be handled with care to ensure reliable operation Follow these guidelines in using and storing the USB modem e The USB modem should fit easily into an available USB slot Forcing the USB modem into a slot may damage the connector pins Protect the USB modem from liquids dust and excessive heat When not installed in your computer store the USB modem in a safe place Remove the USB modem before storing or transporting your computer When inserting or removing the USB modem always grip it by the sides rather than the end as this prevents damage to the USB modem e Do not use the USB modem with a handheld computer it is designed only for notebook or desktop computers running Windows Vista Windows XP or Mac OS X e Do not handle or operate the USB modem while driving or
22. ons W x L x H 24 mm x 74 mm x 12 mm Power button Not supported Headset jack Not supported LED Amber blue Section 3A Technical Specifications 27 Section 3B Regulatory Information Regulatory Notices page 29 Patents page 31 Trademarks page 31 Copyright page 31 Limitation of Liability page 32 Additional Information and Updates page 32 This section contains important regulatory notices about your Sprint Mobile Broadband USB modem and also patent and other information 28 This USB modem is approved for use in normal size laptop computers only typically with 12 or larger display screens To comply with FCC RF exposure requirements this modem should not be used in configurations that cannot maintain at least 12 mm 0 5 from users and bystanders For example this modem should not be used in certain laptop and tablet computers and configurations where the USB connectors are unable to provide or ensure the necessary separation is available between the modem and its users to satisfy compliance Section 3B Regulatory Information Regulatory Notices The design of the 598U USB modem complies with U S Federal Communications Commission FCC and Industry Canada IC guidelines respecting safety levels of radio frequency RF exposure for portable devices which in turn are consistent with the following safety standards previously set by Canadian U S and international standards bodi
23. osition or location of your computer Check with Sprint a network or account problem may be preventing the USB modem from obtaining service tt Amber not An error has occurred Remove the USB modem and reinsert it blinking Off No service is available If this state persists try the following e Try reorienting your computer If you are inside a building or near a structure that may be blocking the signal change the position or location of your computer Check with Sprint a network or account problem may be preventing the USB modem from obtaining service Amber blinking 1xRTT coverage is detected Ready to connect to the network see the user guide Amber not blinking The USB modem is connected to a 1xRTT network and can send or receive data Section 3A Technical Specifications 23 LED State of LED Indicates Blue blinking 1xEV DO coverage is detected Ready to connect to the network see the user guide Blue not The USB modem is connected to a 1xEV DO network and can send or blinking receive data Radio Frequency and Electrical Specifications Approvals Compliant with IS 2000 Release 1 0 CDMA 1X IS 707 A Data IS 856 CDMA 1xEV DO IS 866 IS 878 IS 890 CDMA Development Group FCC ID N7NU598 Industry Canada ID 2417C U598 Voltage 5 0 Vdc from USB slot Current Maximum 600 mA from USB port Typical dat
24. peration is subject to the condition that this device does not cause harmful interference CAUTION Any changes or modifications not expressly approved by Sierra Wireless could void the user s authority to operate the equipment WARNING EMI Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B pr scrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dictee par le ministre des Communications If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions 30 Section 3B Regulatory Information Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any successor regulations If further government regulations apply it is your responsibility to ensure compliance with such regulations Patents This product may contain technology developed by or for Sierra Wireless Inc This product includes technology licensed from QUALCOMM 3G Thi
25. plied to the modem s end or side you may damage the modem or your computer In such cases do not insert the USB modem directly into your computer s USB slot use the supplied laptop clip and USB extension cable instead Section 3B Regulatory Information 29 WARNING EMI United States FCC Information This equipment has been tested and found to comply with the limits for a Class B computing device peripheral pursuant to Parts 15 22 and 24 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules O
26. r you the right to use such Product b modify such Product so that it becomes non infringing while giving equivalent functionality and performance or c if neither reasonably available refund to you all amounts paid for of the foregoing options is he infringing Products depreciated on a straight line basis over a three year period Vendor will have no liability or obligation to you to the extent the infringement is caused by or based upon a use of the Product in an application or environment or on a platform or with devi designed or contemplated b modifications alterations ces for which the Product was not combinations or enhancements of he Product not created by Vendor c any third party de corrections or enhancements made available by Vendor ined feature that Vendor incorporates into the Product at the request of such third party or e your failure to install any that maintain equivalent or better unctionality and performance to the extent that such correction or enhancement would have avoided the infringement claim Vendor s obligations do not apply to any alleged infringement occurring after you have received written notice of the alleged infringement THE FOREGOING IS IN LIEU OF ANY REPRESENTATIONS WARRANTIES OR CONDITIONS OF ON INFRINGEMENT WHICH ARE HEREBY DISCLAIMED AND SETS FORTH THE ENTIRE LIABILITY OF VENDOR AND THE ORIGINAL OWNER OF THE PRODUCT FOR ANY NFRINGEMENT OF ANY INTELLECTUAL
27. rn off or restart your computer or put it into standby mode while using a memory card Doing so will result in loss or damage of data Section 2C Using a Memory Card microSD 19 rint Sp Section 3A Technical Specifications LED Operation page 22 Radio Frequency and Electrical Specifications page 24 Software Specifications page 25 Environmental Specifications page 26 Mechanical Specifications page 27 This section describes the LED indicators and various specifications of your Sprint Mobile Broadband USB modem LED Operation Your USB modem has two LED indicators They operate as follows 22 LED State of LED Indicates 10 Off The USB modem has no power The USB modem may not be completely inserted into the computer the computer may be turned off or in suspend mode Windows or sleep mode Mac which powers down the USB modem or you have disabled the USB modem through the Sprint SmartView software Blue not The USB modem has power and is working properly blinking Section 3A Technical Specifications LED State of LED Indicates Blue blinking The USB modem s firmware is being updated Do not remove the USB modem Amber blinking The USB modem is searching for service If this state persists try the following Reorient your computer Ifyou are inside a building or near a structure that may be blocking the signal change the p
28. rvice center for the Product transportation charges prepaid and is accompanied by written proof of purchase in the form of a bill of sale or receipted invoice indicating that the Product was purchased by you and is within the Warranty Period After the Warranty Period you are responsible for paying all parts labor and shipping charges The warranty described above shall apply to all repaired or replaced Product for a period of 90 days from the date of return to you or the balance of the Warranty Period whichever is greater This limited warranty does not cover and is void with respect to a Products which have been improperly installed repaired maintained or modified b Products which have been subjected to misuse including using the Products with hardware which is electrically or mechanically incompatible with the Products abuse accident physical damage abnormal operation improper handling or storage neglect exposure to fire water or excessive moisture or dampness or extreme changes in climate or temperature c Products which have been opened repaired modified or altered by anyone other than Vendor or a Vendor 36 Section 3D One Year Limited Warranty authorized service center d Products which have been damaged due to fire flood acts of God or other acts which are not Vendor s fault and which the Product is not specified to tolerate e cosmetic damage f Products which have been operated outside of publ
29. s product is manufactured or sold by Sierra Wireless Inc or its affiliates under one or more patents licensed from InterDigital Group Trademarks Sprint and the logo are trademarks of Sprint Other marks are the property of their respective owners Sierra Wireless the Sierra Wireless logo and the red wave design are trademarks of Sierra Wireless Windows is a registered trademark of Microsoft Corporation Mac OS is a trademark of Apple Inc registered in the U S and other countries QUALCOMM is a registered trademark of QUALCOMM Incorporated Copyright 2011 Sprint Sprint and the logo are trademarks of Sprint Other marks are the property of their respective owners 2011 Sierra Wireless All rights reserved Section 3B Regulatory Information 31 Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE ARISING OUT OF TH WIRELESS PRODUCT EVEN IF SIERRA WIRE ADVISED OF THE POSSIBILITY OF SUCH DA FOR CLAIMS BY ANY THIRD PARTY PROFITS OR REVENUE OR ANTICIPATED E USE OR INABILITY TO USE ANY SIERRA LESS AND OR ITS AFFILIATES HAS BEEN AGES OR THEY ARE FORESEEABLE OR Notwithstand
30. st log in with administrative privileges to install the software and drivers Windows XP users You may need to log in with administrative privileges depending on your Windows configuration As part of the installation process you may be prompted to restart your computer save any open documents 1 If your USB modem has not yet been activated ensure you are in the network coverage area not roaming 2 Remove the protective cap from the USB modem by placing your fingers on the sides of the cap and carefully pulling it off 3 Gripping both sides of the USB modem insert it into your computer s USB slot Alternatively you can attach the USB extension cable to your computer s USB slot connect the USB modem and laptop clip to the USB extension cable and then attach the laptop clip to the top of your laptop s screen See page 13 If your computers USB slot is vertical use the supplied USB extension cable and laptop Clip If the orientation of your computer s USB slot or the thickness of your computer are such that pressure is applied to the modem s end or side you may damage the modem or your computer In such cases do not insert the modem directly into your computers USB slot use the supplied USB extension cable and the supplied laptop clip instead Section 2A Installing the Software 7 8 Windows detects the USB modem and installs the drivers for it This may take a few minutes Once complet
31. t SmartView User Guide PDF 14 Section 2B Using Your USB Modem Removing the USB Modem 1 Exit the Sprint SmartView software if it is open 2 Ifa memory card microSD is inserted into the USB modem ensure that you have completed any file transfers and then safely remove the hardware Click the Safely Remove Hardware icon o in Windows Vista S in Windows XP in the system tray and click the Safely remove Mass Storage Device entry for the memory card a On your Mac eject the drive 3 Remove the USB modem from your computer s USB slot by gripping both sides of the USB modem and pulling straight out When inserting or removing your USB modem always grip it by its sides as this prevents damage to the USB modem Contacting Sprint Customer Service You can reach Sprint Customer Service by e Logging on to your account at wwwsprintcom e Calling us toll free at 1 888 211 4727 personal use or 1 800 927 2199 business use e Writing to us at Sprint Customer Service P O Box 8077 London KY 40742 Section 2B Using Your USB Modem 15 Troubleshooting For a more complete listing of errors and possible solutions please see the user guide or online Help You may also visit www sprintcom or contact Sprint Customer Service see above Problem error Solution The USB modem has no power Ensure the following e The USB modem is properly inserted The computer is turned on and not in suspen
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