InterCafe 2004 User Manual
Contents
1. 5 00 No Standard No 500 500 5 00 For the Login with a LoginCode the option Login with LoginCodes needs to be activated see Options Login in the Installation and Configuration Manual and the LoginCodes have to be created and sold first To create LoginCodes please click on Members LoginCodes You will see an overview of the LoginCodes which have already been created and the status they have To create a LoginCode click on LoginCodes Create in the menu 2 2 1 Create LoginCodes a Create LoginCodes Loginlodes have eight characters and value the amount enterd below The data will automatically be saved in a file named LoginCodes D ate tet in the application path T ariff Standard F Amount 10 00 Security Level Level 4 Gast Number of LaginCades to be created Al Password has to be changed with the next login valid through Output File zal OK Ax Cancel Page 10 InterCafe 2004 blue image User Manual Internet amp Media Services Choose a tariff you wish to use for the LoginCodes Enter the Amount and the number of LoginCodes you wish to be created If you are using different desktops at the Clients you can select a security level By activating the password option the user will have to create a password when using the LoginCode for the first time This password has to be entered for future Logins when using the same LoginCode If you want to u2. 2 2 19 Statistics Use of Machines In this part of the statistcs you receive a chronological overview of the use of machines information about the use of single machines or of Groups 2 2 20 Statistics PC Journal with Customer Identification This report shows th PC Journal including the users personal data such as data of personal ID and address data 2 2 21 Statistics Revenue of Machines This option allows you to see the Revenue as of machines the revenue of all machines all Computers all additional machines or as of Groups 2 2 22 Statistics Use of Extra Services The report Use of Extra Services shows the sales of the Programm Billing and the Website Billing either with single entries or accumulated 2 2 23 Statistics Cash report This report shows a list of all cash report either for all users or for a single user Page 24 InterCafe 2004 blue image User Manual Internet amp Media Services 2 2 24 Statistics Protocol of Journal Deletions This protocol shows a list of all dates on which the journal was completely deleted 2 8 Messages Bi Messages File Received Messages 18 08 2004 10 13 58 MasterBrowser Haw can send SHS messages How can send SMS messages The User can send messages from the Server to the Clients and receive messages from the Clients 2 8 1 Read Messages Received messages are being incidcated with a message symbol
3. Security Level Account Level 4 Gast Credit at Start 10 00 Remaining Credit Comments Minutes Show warning Extension Iw Play amp Pay End Charge Now Cancel Ll spp Click on the Client you wish to start in the Computer Manager Overview To start this Client click on Start Client or double click on the row except first column Tariffs and Policy Settings Select the tariff you wish to use You will automatically see the policy which belongs to this tariff if it is a different one then the one that you are using as standard on the Clients You can also change this policy By clicking on OK the Client will be started with the selected tariff and policy Security Level Select the security level you wish to use on the Client The Security levels can be configurated in the Client Configuration You can create different desktops with different icons Depending on the security level a selection of icons is available at the Client Show warning If the option Show warning is activated a warning is being displayed or a sound is being played at the Client shortly before the end of the session Define the time and the text of the warning in Options Client For more information please read the Installation and Configuration Manual Comments You can add Comments when starting a Client These comments are being saved until the Client is being settled Page 8 InterCafe 2004 blue image User Manual Interne
4. InterCafe 2004 User Manual blue image InterCafe 2004 Internet amp Media Services User Manual InterCafe 2004 This manual and the appendant software belong to blue image GmbH Germany and are subject to the appendant license agreements and copyright regulations C 2004 blue image GmbH Manual Version of July 12 2006 Important Notice The software is constantly being expanded and improved Therefor it is possible that this manual is not yet showing all functions of the software Please inform yourself about new versions of the manual on our homepage www blueimage de The blue image GmbH Germany assumes no liability for the correctness of this documentation Page 2 InterCafe 2004 blue image User Manual Internet amp Media Services Contents 1 First Steps 6 1 1 Installation and Configuration 6 Lo Heg Daft 4 xxm 03x3 0 3 3 x99 0 heen 55530349593 9535 6 2 InterCafe 2004 Server T 21 Main Window e s ses sa wor c moe ow oom Reo Wow GE ss 7 2 1 1 Starting a Client Login at Client 7 2 1 2 Starting a Client from Server 22 8 2421 ley dnd Pay old te Ree xx 9 apoE bee ae OS 9 2 1 2 2 Start Client for a certain time 9 2 1 2 3 Start Client for a certain credit 9 2 19 UB agarras m EIN Pew d o5 Nd Su Emm Gm edd s 9 2 1 4 Transfer Customer 9 2 1 5 Maintenance 02 eno x 64 SERB e 9 22 oon COde
5. drawer The new cash position is what will be indicated as the old cash position for the next Cash Balancing Print Cash Balancing Click on Print if you want the Cash Balancing Report to be printed You can also print the Cash Balancing Report later see statistics 2 5 2 Shift Change If a new User logs in or if a User logs off File Log Off you will be asked to perform a shift change Click Yes to perform the shift change Page 19 blue image InterCafe 2004 Internet amp Media Services User Manual Shift Change Cash Position at beginning of shift 0 00 EWR Debit 339 36 EUR Actual 100 EUR Lash Balancing ooo EUR Shift S ales 100 00 EUA The Cash Position at beginning of shift will be displayed as well as the debit Enter the acutal cash position Click on OK to confirm the shift change 2 06 Shutdown Manager E Shutdown Manager Client Foree action C Shutdown Client Log on Client Wake ON 4 DK Cancel Ed Apply Page 20 InterCafe 2004 blue image User Manual Internet amp Media Services To access the Shutdown Manager click on Client Shutdown Manager or use the button Shutdown With this function you can easily shutdown one several or all Clients from the Server If your network interface cards support the feature Wake on LAN you can also boot your Clients with the Shutdown Manager Choose the PCs for which the action shall b
6. Cancellations This report shows all cancellations of the selected time period You can choose between Cancellations of the Cash and Cancellations of Orders 2 7 2 4 Sales Payment Terminal If using a Payment Terminal the Sales of this Terminal can be shown here 2 7 2 5 Cafe Manager This report shows all items which have been sold through the Cafe Manager no Computer Usage 2 1 2 6 Cafe Manager Inventory This report shows all articles of the inventory With the option Show all items all articles will be shown with the actual inventory and the minimum inventory The option All Items with low inventory shows all articles which are low in inventory This report is very useful for creating a purchase list To show All items of one product group activate the according option 2 7 2 7 Cafe Manager Price List Shows all items or all items of one product group with price and tax 2 7 2 8 Cafe Manager Inventory entries This report shows all inventory entries of a certain time period The report can be displayed as of product groups basic or as of single items extended 2 7 2 9 Cash Sales This report shows all Cash Sales of a certain time period 2 2 10 Payment devices Use this report to see the revenue of all payment devices e g coin acceptor bill acceptor This report shows all journal entries of the payment devices 2 2 11 Member Accounts This report shows the unused credit of Member A
7. Chapter 2 InterCafe 2004 Server 2 1 Main Window After having successfully configurated InterCafe 2004 Server you will see all Client PCs listed in the Computer Manager Overview InterCafe 2004 is now ready for use 2 1 1 Starting a Client Login at Client You can start a Client as following Starting a Client from Server e The Client is being started from Server the customer pays after the session Play and Pay e The Client is being started from Server for a certain time Prepaid e The Client is being started from Server for a certain credit Prepaid Login at Client e The customer can login by entering nickname and password at Client e The customer can login by entering a LoginCode at Client e he customer can login by inserting chipcard into a chipcard reader at Client e The customer can login by inserting coins into the coin acceptor at Client e The customer can login as a guest The following part of the manual desccribes the different starting and login options Some times special presettings need to be made such as e g creating member accounts or Login Codes These steps are also being described Page 7 blue image InterCafe 2004 Internet amp Media Services User Manual 2 1 2 Starting a Client from Server Client Data PCP PEA a PC Name MAC Address T ariff Standard mit HappyH our Policy Standard Status In use Stark
8. E You can choose between entering the data at the Server or having the Customer enter his data himself at one of the Client PCs Type of Entry Please choose type of entry For the entry of member data Page 12 InterCafe 2004 blue image User Manual Internet amp Media Services 2 3 1 Entering Member Data at Server 2 3 1 1 Member Data g Member Data Member Data Account Other Data Mickname Wichae Mame Mustermann 000000 First Mame Michal D ate of Birth 01 08 1974 Age el Street Musterst 44 ZIF City 112345 Musterhausen Phone gg88 388888 Mobile 0140 140140 Email Imuster mailinfo 0 Password Confirm password Member can use Clients of the follwing Begin of Membership 06 07 2006 groups valid through m uus Clar PlayERZ iM Groupe Groups Tartt Standard Group Security Level Level 4 Gast W Password has to be changed with the next login Member can change his Member Data at Client Bind Member to prices of Member T arf Manager amp p Print Ll Export X Cancel El Apply Enter all data of the customer you wish to save All boxes marked with a star are mandatory Preset mandatory boxes in Options Members The Age is automatically being calculated and displayed by the software Choose a tariff and security level for this member Groups In the configuration you have the possibility to preset d
9. File Change Language In a new window you can choose the language you wish to use Only the fix parts of the software can be shown in different languages The names of product groups and items as wells as the names of Clients and tables will stay the way you have entered them 2 11 2 Logoff To logoff go to File Logoff or press CTRL L You will be asked to perform a shift change To perform a shift change click on Yes The Login Window will appear You have to enter your name and password for the login If you click on Cancel the Server will be closed after a security query 2 11 3 Send SMS You can send SMS from the Server by clicking on SMS SMS Service The functions for sending SMS are described in InterSMS in the Chapter InterCafe 2004 Client Choose SMS SMS Account to control the quantity of SMS you have registered for your cafe 2 11 4 View 2 11 4 1 Window By clicking on View Window you can see a list of all active windows in the InterCafe software Choose one to view it 2 11 4 2 Show Tab Choose between the Computer Manager and the Cafe Manager With Reset Computer Overview you can reset the settings of the Computer Overview 2 11 4 3 Sort Choose if you want the computers to be sorted by PC names or PC ID The sort modus is always alphabetical 2 11 4 4 Show InterCall Icon If you activate this option the InterCall Icon is being displayed in the InterCafe Server software You can then easily
10. Groups lll ln 2 1 2 3 Sales 5 Cancellations 0 0 0 008 2 1 2 4 Sales Payment Terminal 2 7 2 0 Cafe Manager e 2 1 2 6 Cafe Manager Inventory cler 2 7 2 7 Cafe Manager Price List 2 1 2 8 Cafe Manager Inventory entries 2 1 2 9 Cash Sales eee rnc 2 1 2 10 Payment devices 2 7 2 11 Member Accounts 00000002 2 2 7 2 12 Member Accounts Deposits 2 2 13 Member Accounts Member Bonus 2 7 2 14 Member Account Member Protocol 2 7 2 15 Member Account Changes of Member Passwords 2 7 2 16 Maintenance Protocol 2 1 2 17 Pause Protocol 2 62 13 SMS Protocol o coso cnn cra as 2 7 2 19 Statistics Use of Machines 2 7 2 20 Statistics PC Journal with Customer Identification 2 7 2 21 Statistics Revenue of Machines 2 7 2 22 Statistics Use of Extra Services 2 7 2 23 Statistics Cash report 2 7 2 24 Statistics Protocol of Journal Deletions Doe MOSSES 4 45 5464680465445 48 ed eRe AR 2 9 2 8 1 Read Messages eee a Cafe Manager umor Re a a PAS NI 2 9 2 2 9 3 2 9 4 2 9 5 2 9 6 Mam WINdOW es a ee m RhoA ue PO GC ooo Ww x
11. in the first column of the Computer Manager Overview Double click on this symbol to read the message To delete a read message click on the red cross To answer the message double click on the message A new window opens where you can write and send the message to the Client To access the Overview of Messages click on Client Messages Page 25 blue image InterCafe 2004 Internet amp Media Services User Manual 2 9 Cafe Manager EJ InterCafe Admin File Settings Policy Manager Client Members Cafe Manager Cash Statistics SMS View Start Client Pause Transfer Customer Settle Client Maintenance Statistics New Member Shutdown Cash Balancing 15 80 EUR 10 56 18 Aug 04 Cafe Manager Table Customer Table 01 Table 02 Table 03 PC 01 Split Charge Now 11 10 In InterCafe 2004 you have the possibility to handle orders and sales of additional products such as drinks food snacks phone cards etc in the same software The functions of the Cafe Manager are being explained in the following part of the manual The configuration of product groups items and tables is being explained in the Installation and Configuration Manual 2 9 1 Main Window With the Tab Strip you can change the overview from the Computer Manager to the Cafe Manager A list of tables and customer that have been entered in the Cafe Manager will be displayed You can now take orders and charge tables and customers or perform cash sales Th
12. item Page 27 blue image InterCafe 2004 Internet amp Media Services User Manual 2 0 3 Split Positions 2 Cappuccino 6 Cola Espresso 2 Fanta 1 Pizza small Espresso 2 Pizza large 1 Pizza small Total 12 80 EUR Payment 1280 EUR CASH 1500 EUR Change 220 EUR X OK X Cancel V Print Receipt To split the charges of a table or customer highlight it in the list and click on Split Double click on the positions which you want to settle They will automatically be moved to the bottom window and can be settled The other positions stay with the table or customer and can be settled later Use this function if you have several customers at one table and they want to pay seperately Page 28 InterCafe 2004 User Manual blue image Internet amp Media Services 2 9 4 Charge Settle Client PC 01 PL Lzage Duration in min 4 T ariff Standard mit HappyH our Computer Usage Prepaid Credit Payment Additional Charges ID Quantity Description 1 Cola 1 Fanta 1 Mineralwasser Total Change CASH Change Print Receipt e Execute Selected Action Stark 10 42 End 10 45 0 20 EUR 20 00 EUR 19 80 EUR 1 50 1 00 4 00 EUR 15 80 EUR EN cun 15 80 EUR 0 00 EUR v OK X Cancel To settle a Client Table or Customer highlight it in the Cafe Manager and click on Charge now or Settle Client You will th
13. s Of Di America x 022 24e ed eee he ROW OR Ow V Re ROBO Seeeeaud eo NB amp He 39 5m ME ECT 40 al Oo so oras ss A De eG 40 Index 41 Page 5 blue image InterCafe 2004 Internet amp Media Services User Manual Chapter 1 First Steps 1 1 Installation and Configuration Before you can use InterCafe 2004 you need to correctly install and configurate the program Read the InterCafe 2004 Installation and Configuration Manual carefully and follow the instructions given there This manual is only describing how to use InterCafe 2004 1 2 The Start Start the Server PC as well as all Client PCs and the InterCafe 2004 Client Software if it is not being started automatically Then start the InterCafe 2004 Server Software The Clients will be found autamatically and will appear in the Computer Manager Overview InterCafe 2004 is now ready for use File Settings Policy Manager Client Members Cafe Manager Cash Statistics SMS View e g Start Client Pause Transfer Customer Settle Client Maintenance Statistics New Member Shutdown Cash Balancing ENENM o DORN ices 19 Aug 04 Cafe Manager C 0 C 01 in us 13 25 2 0 10 0 00 D PC 01 PC 01 P use Standard mitt 13 23 If the Client PCs cannot be found then they have not yet been added Please read the Installation and Configuration Manual for how you can add Client PCs Page 6 InterCafe 2004 blue image User Manual Internet amp Media Services
14. switch to the InterCall Software if it is installed on your computer by clicking on this icon The InterCall software has the same function for InterCafe Page 32 InterCafe 2004 blue image User Manual Internet amp Media Services Chapter 3 InterCafe 2004 Client Notice Depending on the configuration of InterCafe 2004 Client see InterCafe 2004 Installation and Configuration Manual the pictures in this manual might vary from the ones on your screen If a function is missing please double check with the administrator of your cafe if the function is missing because of the way InterCafe 2004 Client was configurated 3 1 Login Screen DEUTSCH INTERCAFE 2004 E ENGLISH EB ITALIANO Welcome ESPANOL 3 asswor EE NORSK nd gir oN 4 ES v d TORKGE EB Francais EN PORTUGUES ARABIC c l NEDERLANDS it A After the Client and the Server have been started you will see the Login Screen Depending on the configuration you can either directly login at the Client or you need to have the Client unblocked for you from the Server You can choose your language also depending on the configuration on the Login Screen Page 33 blue image InterCafe 2004 Internet amp Media Services User Manual 3 1 1 Login at Client 3 1 1 1 Login with nickname and password To login with nickname and password you can enter the nickname in the first box and the password in the s
15. the member data To import member data us File Import The files need to be in one of the following formats CSV text file with TabStops or Excel Page 16 InterCafe 2004 blue image User Manual Internet amp Media Services 2 3 5 Member Sales Overview Member 5ales Overview From Ij 06 2006 v Rank Members Al Clarissa In this overview you can see the members with the highest sales 2 3 6 Birthday List Birthday List Date of Birth Nickname 21 01 1948 Alex 04 02 1973 Jurgen 01 03 1584 Inga 22 03 1962 Melani 15 04 1975 Darek 05 06 7376 Erhan EIE Danny 15 08 1985 Elvia 07 10 1990 Zefi 12 12 1353 Clarissa Close Page 17 blue image InterCafe 2004 Internet amp Media Services User Manual In this list you can see all birthdays of the members The next upcoming birthday is auto matically being highlighted 2 4 Settle Client 2 4 1 Settle a Client a Machine or a Table amp Settle Client PC 01 PL L sage Duration in min 3 Start 10 37 Tariff Standard mit End 10 40 HappyH our Computer Usage 0 15 EUR Frepaid Credit 0 00 EUR Payment 0 15 EUR Additional Charges ID Quantity Description 1 Cola 1 50 l Fanta 1 50 3 00 EUR T otal 3 15 EUR Payment MEA run CASH 5 00 EUR Change 1 85 EUR Print Receipt Execute Selected Action X DK X Cancel To s
16. using 140 us Pi If there is still credit on the Delete LoginCade at the amount of 0 00 EUR AX Cancel El Appl Activate the option Delete when credit 15 gone to have the LoginCode deleted automatically when all credit has been used up The LoginCode cannot be extended by adding credit same Page 11 blue image InterCafe 2004 Internet amp Media Services User Manual for the option Delete Login Code at the amount of EUR 0 00 You can also activate the option to delete a LoginCode if it has not been used for a certain time e g after 40 days Please note that credit which has not yet been used will be deleted too You can find this option in the LoginCode main Window by clicking on Login Codes Delete Login Codes automatically 2 3 Member Manager gi Member Overview File Members Street Number of Members 2 Nickname Name Street ZIP City_ Phone Emal Chipcard Numbei Log MasterBrow MAME CER D LES Berliner Strafe 23 Klaus 00000 Zer 00000 000 00 zero zero com 2004 11 19 26 G No Member Accounts are an important feature for professional internet cafes The customers members can enjoy the benefits of special member tariffs and prices and the cafe owner has less work with the login and logoff a nice way to patronize customers The Member Overview can be reached by clicking on Member Member Overview or by using the F12 Key To add a new member go to Member New Member or press Ctrl
17. 4349 X X 5 RO owe Take OIG ss eee ake EUN WDR MGE m eee ee eee E eui POON PlUecteeeeibeuvu heehee koe ee 4 5 5 5 Split EOSICIONS s se d desd uradu Rexe994992951955544 ODAO ae eera eee o PARES eee eee ewe eee Cosiroolo E E E raw ud d Free item ens empreses 2 10 Inventory Management 2 11 2 10 1 Other 2 11 1 2 11 2 2 11 3 2 11 4 loventory ENtIICS sa s s es oso ee oe ARA Change Language oaoa kx x 9x Ros eo d Ewe Kw d LORO zw xou 4 4 9 5 2 XR STERN x hm S A wid NEMUS Bend DMO sses enka mox eee ee Ge Bae Hehe eee GS 2 11 4 4 Wind ZA BOW Labs cw dece d Eon we mm ee i eee e S eee VANNES DOM k Heb ee ROE SRR eRe eee eee eee E ee 2 11 4 4 Show InterCall Icon Page 4 InterCafe 2004 blue image User Manual Internet amp Media Services 3 InterCafe 2004 Client 33 p JuopgihiePebN 5x 9 ox ka eho eae AAA 33 A OUG 5k xem oe xoxo 9E E Poux oS deo9 d ou x o d 34 3 1 1 1 Login with nickname and password 34 3 1 1 2 Login with LoginCode 2 048 34 3 1 1 3 Login with Chipcard 2 2 00008 34 3 1 1 4 Login with coin acceptor 34 SLL Loginas uest s ss em rada eka taenia Ux 34 3 2 Using InterCafe 2004 Client eee ee ee el 34 Oy La t sS gud wx mu RAMS ae Asa AAA 35 3 4 Change Member Data e 36 oy O gto ke ewe wee RA a eee P Ue XR WE E 36 3 6 I nterMessage or s rn ross rada OE RIA ow
18. ccounts and LoginCodes To see all credit use Credit of Members and LoginCodes to see only Credit of Members or Credit of sold LoginCodes choose the according option With the last option you can see the Credit of created but unsold LoginCodes 2 2 12 Member Accounts Deposits This report shows all deposits for member accounts The report is being shown chronological sorted by member or for a single member account Page 23 blue image InterCafe 2004 Internet amp Media Services User Manual 2 2 13 Member Accounts Member Bonus To give a bonus to your customers you have the possibility to enter a bonus amount in the member account which will not be shown in the cash This report allows you to control the Member Bonus entries 2 2 14 Member Account Member Protocol This report shows all sales of a member or LoginCode of a certain time period 2 7 2 15 Member Account gt Changes of Member Passwords This report shows all changes of member passwords at the Server 2 2 16 Maintenance Protocol The Maintenance protocol shows all activations and deactivations of the Maintenance Mode as well as the name of the user 2 2 17 Pause Protocol The Pause protocol shows all activations and deactivations of the Pause Mode as well as the name of the user 2 2 18 SMS Protocol The SMS Protocol shows an overview of all SMS sent by the Customers from the Clients or sent by the User from the Server
19. col im SMS protocoll Day Week Month Year y Statistics i Revenue of machines Start of Evaluation 18 08 2004 Start 00 00 End of Evaluation 18 08 2004 End 23 59 X Show Report Di Close To analyze the statistics click on Statistics Analyze Statistics or use the button Statistics The Basis A Version of InterCafe only has a few statistic functions all major functions are part of the statistics module optional module With this module you have the possibility to generate detailed printable and exportable reports and statistics of sales in all areas of the software as well as protocols of Member Accounts and Pause and Maintenance Actions The different options are being described here 2 7 2 1 Sales To get a summary of the daily sales click on the button dazly sales To show all sales choose the Cash Journal You can choose between a shift a cash balance and an optional period If choosing an optional period you can also choose between a report for a day week month or year 2 2 2 Sales Product Groups Display the sales report sorted by product groups basic sorted by single items extended or even for a single product group This function is very useful if you want to find out about how well some items sell or not The option with single positions shows each entry seperately Page 22 InterCafe 2004 blue image User Manual Internet amp Media Services 2 7 2 3 Sales
20. e executed The Option Force action will cause the programms to be closed without warning e g Word will be closed without saving the open files Notice With the button you can invert the selection of the Clients This means that if you want to shut down all Clients but one you mark that one PC and click on this button to invert the selection 2 Statistics 2 1 Journal Statistics Gesamtumsatz Sales c Cash Balance Daily Reports c Daly Reports C Revenue Overview ournal extende Product Groups Cancellations Payment Terminal Cafe Manager amp Inventory Sh Price List E 3 Inventory entries Sh Cash Sales Payment devices Reset Coin Acceptor Revenue Member Accounts z r Sh Deposits Member Bonus Member Protocol Sh Changes of Member Passwords Maintenance Protocol SMS protocoll Statistics PC Journal with Customer Identification E N Bievan s ol machines Start of Evaluation 26 06 2006 Start 00 00 Use of Extra Servi N tach Foco dcin End of E valuation 26 06 2006 End 23 59 Protocol of Journal Deletion for user C for a Shift for a Cash Report Period optional period Show Report Dk Close The statistics are devided into two parts The first part is the Journal In the Jorunal you can see the sales of a certain time period since the last shift change last cash balancing To access the Journal go to Statistics Journal
21. e layout is optimized for the use with mouse and regular keyboard POS keyboard and touch screen Page 26 InterCafe 2004 blue image User Manual Internet amp Media Services 2 9 2 Take Order a Take Order PC 01 Product Groups PC 01 6 7 Product Groups PLU Drinks Food New order 1 Pizza large 1 Pizza small Total 7 00 Previous Orders X 1 Cappuccino 3 Cola 1 Espresso 2 Cappuccino 2 Pizza large 1 Pizza small Total 29 70 To take an order double click on the according table or Client or highlight it and click on Order Choose the product group and select the icon you wish to add to the order To order one item several times click on the button as many times as you need the item With each click the quantity will increase automatically To delete an item from the order just highlight it and click on the red cross The order will be shown in the window New Orders The Previous Orders of this customer are being displayed in the window below To confirm the order click OK 2 0 2 1 PLU You can choose between the entry through product groups or the PLU entry when taking an order The use of product groups has arleady been explained above If using the PLU entry you can enter an article number PLU which has been defined in the Inventory Manager Click on Enter to confirm the entry If you want more than one piece of one item click Enter as many time as you want to order the
22. econd box Confirm your entry by clicking OK If your client is equipped with a coin acceptor you can insert coins to book credit onto your member account If you don t have a nickname you can depending on the configuration login as guest 3 1 1 2 Login with LoginCode Enter the LoginCode you bought into the provided box Confirm your entry by clicking on the button OK The Client will be activated To extend your credit you have to click on Status in the Client Menu Choose Extend and enter another LoginCode Your credit from the first LoginCode will be extended 3 1 1 3 Login with Chipcard If a chipcard reader is installed at the Client you can insert a Member Chipcard for the Login The client will stay open until the chipcard is being removed from the chipcard reader This is only possible if the configuration has been made for chipcard login see Installation and Configuration Manual 3 1 1 4 Login with coin acceptor If coin acceptor is installed you can insert coins to activate the Client If the tariff is activated with a minimum charge be sure to insert enough coins to activate the Client 3 1 1 5 Login as guest To login as guest choose the provided button 3 2 Using InterCafe 2004 Client The Client Menu appears automatically in the top right corner of the screen after the login INTERCAFE 2004 14 30 EUR 238 min If you move the mouse over the menu you will see an extended menu with the following options de
23. en see a list of all charges You can edit the Payment green if you want to give a discount to the customer If the payment is marked red this means that the customer gets a refund e g from unused prepaid credit Activate the option Print Receipt if you want to print a receipt for your customer on your POS printer If the option Execute selected action is activated the action which you have preset in Options Client Login Screen will be executed e g Restart Client Page 29 blue image InterCafe 2004 Internet amp Media Services User Manual 2 9 5 Cash Sale m Take Order BAR Product Groups BAR Product Groups PLU Drinks Food Items New order 1 Cappuccino 2 Espresso Total 4 40 Previous Orders x Total 4 40 X Cancel To sell an item directly to a customer who is not registered in the Cafe or Computer Manager you can use the option Cash Sale Proceed with the order as usual and click on OK You can settle the charges immediately Payment CASH Change Print Receipt Activate the option Print Receipt if you want to print a receipt for your customer on your POS printer 2 9 6 Free item Free Item Product Group Drinks E 3 DEL ltem MezzoMix Fa Mea Ed Price 1 50 A TAX m gt 1 2 3 Enter Quantity A E X Cancel Page 30 InterCafe 2004 blue image User Manual Internet amp Media Services If you want to sell an item which is
24. ettle a Client or table highlight this Client table and click on Settle Client in the menu bar A detailed disposition of all charges will be displayed Depending on the prepaid credit the charges and settings such as member settings the final charge Payment will be indicated in this window This amount can also be marked red In this case the refund amount is being shown which you need to pay back to the customer e g in case of unused prepaid credit Page 18 InterCafe 2004 blue image User Manual Internet amp Media Services Activate the option Print Receipt if you want to print a receipt for your customer on your POS printer If the option Execute selected action is activated the action which you have preset in Options Client Login Screen will be executed e g Restart Client 2 5 Cash Balancing and Shift Change 2 5 1 Cash Balancing Cash Balancing Date of last Cash Balancing 2B 04 2004 11 00 50 Last Cash Position 0 00 Current Cash Position 125 16 Sales 125716 New Cash Position 50 00 Money ta withdraw 75 76 Choose Cash Cash Balancing in the menu You receive information about the date and time of the last Cash Balancing the Cash Position of the last Cash Balancing and the current Cash Position Enter the new cash position e g the amount of change for the beginning of each shift and the program will automatically calculate the amount which you can take out of the cash
25. ifferent groups of Computers e g Computers with and Computers without games Here you can choose which Computers of which group can be used by this member You can also define if the Password has to be changed with next login if the Member can change his Member Data at Client and if the Member s tariff shall be changed automatically to a different tariff after a certain time of membership The Option Bind Member to prices of Member Tariff Manager Enter a date in the option valid through if you want the account to expire at a certain date Page 13 blue image InterCafe 2004 Internet amp Media Services User Manual 2 3 1 2 Member Account g Member Data Current balance 10 00 Deposit Payout Block account at 0 00 Print Receipt Last Login 26 06 2006 10 21 48 Lhipcard Chipeard Number e Refund for Chipcard 0 00 lssue Chipcard Login Deactivate account Member is logged in Change this option only if customer is nat logged in Other Do not show sales of this member in Journal Cash Report amp p Print Ll Export X Cancel El Apply The Account shows all important information about the Member Account Beside the current balance you can also set an amount at which the account will be blocked This means that as soon as the balance of an account has reached this amount it will be blocked You can also set a negative amount to give your customer a loan Issue Chipca
26. ing this time so that no other customers can login or see the current files of the user 2 1 4 Transfer Customer To transfer a customer from one Client PC to another or to a table in the cafe click on Transfer Customer in the menu bar All credit data will be transfered to the new Client PC or table 2 1 5 Maintenance To activate a Client PC in the Maintenance Mode please click on Maintenance in the menu bar In this mode you have full access to the Client PC to make changes in the Configuration Page 9 blue image Internet amp Media Services InterCafe 2004 User Manual 2 2 LoginCodes g LoginCodes Overview File LoginCodes ID 7C5768EB 581A2C3F 87526B2E A73DC103 464D9DBD 101CE248 FE835BB4 B33B5125 3D840126 301544CE DECB33CB 34801751 90B87D23 58D6163D 82FB 7000 C5A1C83B A8043223 785F383D6 5EA8554 AAB2F3A4 SBES4BB4 E08C3740 B38587E SEFDSFFC 375A5BBF B53D1468 10 00 Yes Standard No 1000 Yes Standard No 1000 Yes Standard No A1000 Yes Standard No 1000 Yes Standard No 1000 Yes Standard No 100 100 100 100 10 0 100 100 No Standard No Standard No Standard 500No Standard No 500 No Standard No 500No Standard No 500No Standard No 500 No Standard No 5 00 No Standard No 500No Standard No 500No Standard No 500No Standard No
27. message you wish to send as email If there is Webcam connected to the Client you can make a picture of yourself by clicking on Attach picture The attached pictures will be displayed in the message window With the button Delete picture you can delete attached pictures from the email To send the email click on Send email A message will indicate the successful sending of the email Page 39 blue image InterCafe 2004 Internet amp Media Services User Manual 3 8 InterSMS INTERCAFE 2004 X InterSMS Deutschland Grossbritannien f kalen Turkel t Griechenland f Spanien f Other Countries D nemark Phone Number 1040 DOO DO OLI f Text 5M5 t Flashs MS C Extra long SMS Message New sending SMS messages from our internetcate Y au will be charged for 1 SMS ou have 113 characters Price 015EUR Close j Send With InterSMS you can send SMS to mobile phones worldwide as long as there is prepaid SMS credit in the Server You can access InterSMS through the Client Menu First of all you need to select the country you wish to send the SMS to You can choose between the six preset countries or any other country from the drop down list Then select the prefix and enter the phone number Select the type of SMS you wish to send TextSMS FlashSMS or extra long SMS Enter the message you wish to send The number of characters which you have left and the number of SMS you will be cha
28. not listed in your products you can choose the according product group and click on Free Item You can enter the name and price of the item Proceed with the order as usual 2 10 Inventory Management M Inventory Management File Edit View PLU ProductGroups ltem Service Price Inventory Give waming at inven 110 Drinks Cappuccino 1 80 0 D 111 Drinks Cola 112 Drinks Espresso 113 Drinks Fanta 222 Food Pizza small 223 Food Pizza large The configuration of items and product groups is being described in the Instal lation and Configuration Manual To get to the Inventory Management go to Cafe Manager Inventory Management In the Inventory Management you can control the inventory If the inventory for an item is low it will be marked red You can sort the list as you wish View Sort and print the list File Print 2 10 1 Inventory Entries 88 Enter new items for Inventory m Product Groups B V Drinks Food m Items E 25 Pizza small 15 Apply X OK X Cancel Page 31 blue image InterCafe 2004 Internet amp Media Services User Manual To add new goods to your inventory choose Edit Inventory entries in the menu Select the item and enter the quantity of the new goods Click OK to confirm the entry 2 11 Other 2 11 1 Change Language You can change the language in InterCafe 2004 Server at any time To change the language go to
29. or press the F8 Key By clicking on Select Journal you can choose between the following journals e PC Journal The PC Journal shows all sales at Clients including additional charges of a certain time period e Cafe Journal The Cafe Journal shows all sales of the Cafe Manager of a certain time period e General Journal The General Journal shows all sales of Clients and Cafe Manager together of a certain time period Page 21 blue image InterCafe 2004 Internet amp Media Services User Manual e Cash Journal The Cash Journal shows all Cash entries of a certain time period Entries in the Journal can be deleted by using the red cross on the right side Selected entries are only being deleted from the PC Cafe or General Journal not from the Cash Journal By clicking on File Delete Cash Register and Journals all cash entries and journals will be deleted Warning deleting the Cash Register and the Journals is irreversible 2 4 2 Analyze Statistics lt Statistics S Sales C Cash Balance Journal Daily Reports Sh Product Groups Sh Cancellations e for a Shift is Payment Terminal fy Cafe Manager Admin 26 04 2004 11 00 18 08 2004 11 25 Inventory Sh Price list Sh Inventory entries C for a Cash Balancing Period Cash Sales Sh Coin Acceptor Member Accounts Deposits i5 Member Bonus optional period i5 Member Protocol i Maintenance Protocol Sh Pause Proto
30. pending on the configuration Page 34 InterCafe 2004 blue image User Manual Internet amp Media Services INTERCAFE 2004 i 14 95 EUR 299 min I Status D Member Data T Order oS IntermMessage Interhaul A InterSMS 4 Legit In the Status Bar of InterCafe 2004 Client Menu the language and the credit is being dis played Change Language To change the language just click on the flag in the Status Bar You will see a window where you can choose the language you wish to use 3 3 Status To see the status with credit tariff and time information click on Status INTERCAFE 2004 x Status Type of Billing Prepaid Credit Tariff Standard mit HappyHour Start Time 10 03 Duration 279 min Time left 273 min D min 279 min Credit at Start 15 30 EUH Used Credit 1 35 EUR Remaining Credit 13 95 EUH registered to DEMOVERSION WAAL Intemnetcate sottware de OF You can see the tariff the start time the duration and the remaining time You also see the Credit at Start the used credit and the remaining credit you have Page 35 blue image InterCafe 2004 Internet amp Media Services User Manual 3 4 Change Member Data Depending on the configuration of the InterCafe 2004 Client you can make changes in your Member Data This is only possible if you are logged in as member INTERCAFE 2004 Member Data Input Please fill in the form com
31. pletely and correctly All boxes with stars are mandatory Nickname Name Fist Name Date of Birth Conf Password OF j Cancel J Here you can change the Member Data and the password Click OK to confirm your entry 3 5 Order You can make an order from the Client This order automatically appears at the Server and the price is being deducted from your credit or added to your charges as soon as the staff has taken the order Page 36 InterCafe 2004 blue image User Manual Internet amp Media Services INTERCAFE 2004 Orders Product Group ALL d Item Price Cola Fanta Pizza klein Pizza grot Mineralwasser Ordered items 0 lx Pizza klein lx Cola Order Now j To order an item first choose the product group or view all products this is preset Double click on the item you wish to order All items you wish to order are listed in the bottom part of the window Before you send the order to the Server please double check the type quantity and price of items you wish to order Then confirm the order by clicking on Order You will receive a message that the order has been indicated at the Server 3 06 InterMessage InterMessage is a tool in the Client Menu which enables you to send messages to the Server and other Clients in the Cafe Page 37 blue image InterCafe 2004 Internet amp Media Services User Manual INTERCAFE 2004 Inte
32. rMessage 3 Li Sales Desk INTERCAFE 2004 settings S Background Calor Block messages Settings J OF j Cancel j Choose the Computer to which you want to send a message with a double click in the InterMessage window see image on the left With Settings you can preset your font color and background color see image on the right Here you can also block messages if you do not want to get any messages After having chosen a Computer from the list a new window will open where you can enter the message you wish to send INTERCAFE 2004 send Message sales Desk 10 13 58 MasterBrowser How can send SMS messages Enter the messsage in the bottom window and click on Send to send the message You can see all sent and received messages in the upper part of the window The entries also show the time and the name of the users Page 38 InterCafe 2004 blue image User Manual Internet amp Media Services 3 7 InterMail INTERCAFE 2004 InterMail Name of sender E mail address of recipient masii amp hotmailerei cam Subject M5 Hil can send 5 M5 messages from the new internet cafe worldwide Send e mail j With InterMail you have the possibility to send emails without needing an own email adress Enter your name as Name of sender it doesn t have to be an email adress and enter the email adress of the recipient Enter a subject to give a kind of topic to the email Enter the
33. rd You can set a number for the chipcard and a refund The refund is not being booked in the Cash To issue a chipcard for this member account insert a chipcard into the chipcard reader and press Issue Chipcard The data will automatically be written on the card Login With this option you can acitvate or deactivate the member account By using this option it is possible to deactivate an account and force the customer to come to the Server Reception Desk before he can Login again at the Client The Option Member is logged in shows the current status of the Member Account Only change this account if you are sure that this member is not logged in This can only happen if the member has not logged of correctly Other Ifthe option Do not show sales of this member in Journal Cash Balancing is acivated the charges of this member will not appear in the Journal or the Cash Balancing Only Page 14 InterCafe 2004 blue image Internet amp Media Services User Manual activate this button if you want to give an account e g to your staff with which they can use the PCs without being charged 2 3 1 3 Other Data q Member Data Place of Birth Musterhausen Identity Card Number PDE 012345 67890 valid through 31 08 2007 Type of Identity Card Personalausweis Comments SS Print Ll Export X Cancel El Apply In this part you can enter the personali ID information about this member e g number of ID You can al
34. rged for are being indicated as well as the price To send the message click on the button Send If the SMS Service was successful the price will be deducted from your credit or added to your charges and you will receive a confirmation 3 0 LogOff To finish the session without having used up all credit you can use the option LogOff in the Client Menu If you were logged in with nickname and password or chipcard your unused credit will be saved on your account Page 40 InterCafe 2004 User Manual blue image Internet amp Media Services Index Cafe Manager 26 Cash Sale 30 Charge 29 Free Item 30 Inventory Entries 31 Inventory Management 31 PLU 27 Price list 23 settle 18 Split 28 Cash Cash Balancing 19 Cash Position 19 delete 22 Shift Change 19 Cash report 24 Client Change Language 35 Client Menu 34 freischalten 7 Login Screen 33 LogOff 40 Maintenance 9 Member Data 36 Pause 9 send SMS 40 settle 18 Shutdown 21 start 9 Status 35 Transfer Customer 9 Wake on 21 Configuration 6 Customer Identification 24 Extra Services 24 Groups 13 Installation 6 Inventory entries 23 Issue Chipcard 14 Journal 21 delete 22 Journal deletions 25 Login Screen 33 LoginCodes 10 create 10 Credit Overview 23 Delete 11 print 11 Sales 24 sell 11 Machines 24 Maintenance Protocol 24 Member Account 14 add 12 Birthdaylist 17 Credit O
35. s ue om eode gx de mox dox uem RA us Ue HO AREA eon x as 10 2 2 1 Create LoginCodes 2 ellen 10 2 2 2 Sell LoginCodes sao ene eRe a e Ro oen 11 2 2 3 Delete LoginCodes automatically ll s n 11 2 9 Member Manager e cio raspa aa o EUR m Rx 12 2 3 1 Entering Member Data at Server a 13 2 3 1 1 Member Data 13 2 3 1 2 Member Account 22222 len 14 2054 Cilicia cronos 0 908 ROCOROSEO ERA 15 2 3 2 Configurate Member Tariff Manager 16 2 3 5 Member Guthabenmanager konfigurieren 16 2 3 4 Import Export Member Data 22e 16 2 3 5 Member Sales Overview 2 ellen 17 2 0 0 birthday List gt e se essas ox 844 65 oS m wi 4 4E xs 17 2 1 pettie Cueit 2x9 hok mo hee ebm ee R44 bowed beens nog ds 18 2 4 1 Settle a Client Machine or a Table 18 2 5 Cash Balancing and Shift Change 2 2 004 19 2 0 1 Cash balances a Lo odres ra E UAR AA 19 20 2 ONM Change aru ou Gta Soe ao 4 99 ee oe eee EA 19 2 6 Shutdown Manager uu eds sn BES as wo D de A xa 20 2 ISA LISIS 2 exce wow ew and PE SANSTSSX 95524 92 5943935 21 2l A es gre ereere AAA 2l 2 12 Analyze Sialis s s ssr rear 6 3 oe Wow E SR Gwe S 22 Page 3 blue image Internet amp Media Services InterCafe 2004 User Manual DW RE UU ARE RRR RPMS eRe ee ee a eo 2 7 2 2 Sales Product
36. se the LoginCodes immediately without having to sell them manually you need to activate the option Sell created Login Codes immediately The LoginCodes are now ready for use Enter a date in the option valid through if you want the LoginCodes to expire at a certain date e g for a special offer that is only valid until the end of the month For the purpose of printing the LoginCodes the software automatically creates a text file in the InterCafe programm folder usually C Programs InterCafe Server with the name LoginCodes CurrentDate Time txt This file can be used for easily printing the LoginCodes by using serial printing functions of MS Word or similar programs 2 2 2 Sell LoginCodes If you haven t sold the LoginCodes when creating them you need to sell them before they can be used Click on Cash Sale of LoginCode or press the F4 Key Sale of LoginCodes T ariff Credit Created LoginCodez Value EUR Print Receipt Print LoginCode a i X Cancel Select the LoginCode you wish to sell You can filter the LoginCodes by selecting a tariff and the credit This way only the LoginCodes which belong to this tariffor which have the selected value credit will be shown To print the LoginCode on your POS printer you can activate the option Print Login Code To print a on your POS printer you can activate the option Print 2 2 3 Delete LoginCodes automatically Delete LoginCodes automatically Wo ene has not been
37. so enter some comments Page 15 blue image InterCafe 2004 Internet amp Media Services User Manual 2 3 2 Configurate Member Tariff Manager Configurate Member Tariff Manager Here vau can enter up to three different Eariff levels for members 1 Change tariffs days after begin of membership 1 present tariff Standard x T ariff Member Banus 10x m 2 Change tariffs days after begin of membership AD present tariff Member Bonus 10 E Tarif Member Banus 20 Y 3 Change tariffs days after begin af membership 100 present tariff Member Bonus 20 J Tariff Member Bonus 3m o X Cancel El Appl Use this function if you want the tariffs for your members to be changed after a certain time of membership in days e g change tariff after 10 day to a special member tariff To access this option go to Member Configurate Member Tariff Manager in the Member Overview 2 3 3 Member Guthabenmanager konfigurieren es Configurate Member Credit Manager Seles 0 00 EUR w also for LaoginLades 4 OOK X Cancel El po Use this function to set the member credit to a certain amount every day You can use the same option for LoginCodes by activating the option for LoginCodes 2 3 4 Import Export Member Data You can Import and Export Member Data For the import you need to save the data as CS V File seperated by Use File Export for the export of
38. t amp Media Services 2 1 2 1 Play and Pay To start the Client for an undefined time with postpayment you need to activate the Play and Pay mode The credit will be counted into minus and the customer will pay after he has finished There is no warning in the play and pay mode because the customer can use the computer as long as he wants 2 1 2 2 Start Client for a certain time To start a Client with Prepaid Credit for a certain time you need to make sure that the Play and Pay mode is not activated If the Play and Pay mode is not deactivated the computer cannot be locked at the end of the time Enter the time in minutes for which you want the PC to be unlocked You can also enter the end time The program will automatically indicate the charges 2 1 2 3 Start Client for a certain credit To start a Client with a certain Prepaid Credit you need to make sure that the Play and Pay mode is not activated Instead of entering the time please enter the credit The software might change the credit slightly if this is necessary because of the tariff E g if you are entering a credit of EUR 1 00 but the tariff has a minumim charge of EUR 1 50 the entry will automatically be changed to EUR 1 50 The minutes will be indicated automatically too 2 1 3 Pause To pause a Client click on the Pause Button in the menu bar e g if a customer is leaving the PC because of a phone call etc The pause screen will be shown at the Client dur
39. verview 23 Export Member Data 16 Guthabenmanager 16 Import Member Data 16 Member Bonus 24 Member Data 12 13 36 Member Manager 12 Member Sales 17 Other Data 15 Overview 12 Sales 23 24 Status 35 Tariff Manager 16 Messages 25 answer 25 read 25 37 write 37 Order 27 36 Pause Protocol 24 Page 41 blue image Internet amp Media Services InterCafe 2004 User Manual Play and Pay 9 PLU 27 Price list 23 Security Level 8 Server Change Language 32 Logoff 32 SMS send 32 View 32 Shift Change 19 Shutdown Manager 20 SMS send 32 40 SMS Account 32 SMS Protocol 24 Split 28 Statistics 22 Cafe Manager 23 Cancellations 23 Cash report 24 Coin Acceptor 23 Credit Overview 23 Customer Identification 24 Extra Services 24 Journal deletions 25 Machines 24 Maintenance Protocol 24 Member Accounts 23 Pause Protocol 24 Sales 22 SMS Protocol 24 Use of Machines 24 View 32 Wake on LAN 21 Warning 8 Page 42
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