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goTNA User Manual

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1. Your profile detail Employee Name KAMAL ARIF MAZ BIN MA SAN Employee Number SCADTST Position N54 Job Group High Management Division Corporate Job Designation Operator Department Human Resource Report to New ICiMyKad 730306105193 Email kamal baitulummah com Mobile Phone 0192242626 Office Phone Birth Date 06 Mar 1973 Address E2 209 Apt Sri Pelangi Jalan Bumi 15 1 37 Seksyen US 40150 Shah Alam SGR MY The screen shows the personal information and employment information of the employee Page a User Manual goTNALO 1 0 EMPLOYMENT Employment Profile Employment Education Document Your employment history Mo Employer Start Date Duration mit Experience 1 Mesiniaga Berhad 12 Jan 2009 2 Years Application Developer Solution Architect Project Manager 2 Precision Portal Sdn Bhd 12 Jan 2009 2 Years Pre sales Project Management 3 Strategic Corporate Alliance Sdn Bhd 12 Jan 2009 6 Months Application Development Project Management 4 Baitulummah Holdings Sdn Bhd 01 Jan 1999 24 Pre sales engineer Project management Solution Architech The screen shows the employment history of the employee EDUCATION Education Profile Employment Education Document Your education history Mo Education Center Start Year Final Result Remark ketua Pengawas Pelajar Terbaik Tingkatan 3 2 University of Oklahoma 1998 DERE Incomplete I I I
2. Gold Theme AAA e w e a a a a a a w w a a AA KK g Vek ome System Administrator admin Role admin HR Data Entry DEVELOPING RESOURCES PROFILE REPORT LOGOUT i i I I I I I I I orn i Email hi sce insan com I I I I I I Purple Theme System Administrator 3 Solna PROFILE Page FE User Manual goTNALO 1 0 Black amp White Theme DEVELOPINO RESOURCES Blue Theme System Administrator adm role admin HR Data entry mai Wiwses insal Nelcome Systern Administrator oc Roe admin HR Data
3. I I I I I I I I i 1 Sekolah Menengah Kebangsaan Bagan Terap 1991 ketua kelas I I I I I 3 PPPITM Shah Alam 1997 25 years preparation for student learning oversea I I I The screen shows the education history of the employee DOCUMENT Document Profile Employment Education Document Your documents listing Mo Remark Category Dates 1 no name gt education 27 Jul 2009 03 07 24 FM 2 Resume 2009 resume 14 Dec 2009 04 12 34 PM 3 Photo photo 05 Oct 2009 10 10 16 PM 4 test training OF Oct 2009 05 10 08 PM 5 resr employment 16 Dec 2008 05 12 27 PM 6 lt no name gt training OF Oct 2009 07 10 54 PM The screen shows the list of documents associated with the employee Click on the link to view the document Page 25 User Manual goTNALO 1 0 9 SUBORDINATE Subordinate is a feature to allow employees to see their subordinate The system will automatically detect the subordinate structure based on the reporting structure defined in the system SUBORDINATE EXPLORER Subordinate Explorer Subordinate Explorer gt Subordinate Subordinate Explorer gt Detail Subordinate Explorer gt Employment Subordinate Explorer gt Education Subordinate Explorer gt Document Subordinate Explorer gt Training Calendar Subordinate Explorer gt Training Calendar gt Training Code Subordinate Explorer gt Training Calendar gt Training Code gt Detail Subordinate Explorer gt Training Calendar
4. from previous year Improve Revenue by 10 from previous year a Maintain outsourcing service rate to external ata minimum SO Maintain outsourcing service rate to external at minimum 50 l of total service of total service I I I I This list shows the specific KPI assigned to the employee By default KPI for Self is shown If an employee belongs to a team the list of the team will be shown and selecting the team will in turn show the KPI for the team Page w User Manual goTNALO 1 0 Job Description Summary KRA KPI JD Your Job Description Mo Code Description 1 JDMOO4 Bank reconciliations 2 JDMOOS Cashbook updating 3 JDMOU lock in dan clock out 4 JDMOOB Close Office 5 JOMOO1 ERP Updating This list shows the specific Job Description assigned to the employee User Manual goTNALO 1 0 6 ASSESSMENT Assessment is a mechanism for which employee performance and competency can be monitored and measured The assessment provided by the system covers e Self Assessment The assessment by which an employee need to assess own performance and competency e Peer Assessment The assessment by which an employee need to assess peer performance and competency Peers for every employee are defined by Superior or HR e Superior Assessment The assessment by which and employee need to assess performance and competency of the subordinate The reporting structure for the employees are defined by the HR Once an ass
5. gt Training Code gt Participant Subordinate Explorer gt Training Calendar gt Training Code gt Material Subordinate Explorer gt Training Calendar gt Training History Code Subordinate Explorer gt Peer Subordinate Explorer gt KRA Subordinate Explorer gt KPI Subordinate Explorer gt JD User Manual goTNALO 1 0 SUBORDINATE Detail Employment Education Document Training Calendar Reporting Line Subordinate Listing I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I i Mo Employee ID Full Name ERA KFI JO Dept i l e m L I 1 SCAO1021 RIDZUAN AZIZ UM JDONE HF Subordinates l 1 0802405 MUNIAMAH AP MUNUSANY 2 0802487 SALUMISH BT ADNAN 3 0802578 AMIN B HAMZAH 4 0802719 NORRIJAH BT MOHAMMAD 5 0803061 SITI HABSAH BT NGAPIN SARMAN 2 CA5115 HADY DZAHIR Lh ADM Subordinates i i 1 0803481 HALIJAH BT SELAMAT i 2 0803557 MISRI B ALI l l 3 0803676 SA ADIAH BT SARDI i 4 0803691 RAMLEE B OTHMAN 5 0803964 MARHIJAH BT Savills 6 0804157 MONAYAH BT SELAMAT 7 0804172 DORMA BT KHODA BAKISH a 0804614 SITI MAHNOM BT NAIM 0 0904909 SAG 4S 0S THIMEM SP KAL AMMAS A i The screen shows the list of subordinates or employee reporting to selected employee The list is shown in two levels e First level shows the employee reporting to selected em
6. 5 FAGZIAH BT SHAHID b SARIMAH BT TOSMARN Account amp Admin less e era aaa rar aa 4 The screen shows the list of participant of the training program To see other information regarding the training click on the tab at the top Page E User Manual goTNALO 1 0 TRAINING MATERIAL Training Material Request Training Calendar Training List View Training View Participant Mo Description Date 1 Please read this for the training instruction 13 Oct 2009 02 10 00 PM 2 This is the second document to be read by all training participant 13 Oct 2009 02 10 00 PM 3 test 14 Oct 2009 03 10 47 PM e ff e ff fp fr eee m m m m m d The screen shows the list of the training material for the training program Click on the link in the list to view the document To see other information regarding the training click on the tab at the top TRAINING HISTORY DETAIL Training History Detail Request Training Request List Calendar Your training history details N I l l l l l I l l I Code PSC002 l l i Course Title Peningkatan Mutu l I i Start Date 13 May 2009 l l End Date 18 May 2009 l l i Training Hours 12 i l l i Description Feningkatan Mutu Kerjaya i l I The screen shows the detail information of the training history for the employee Training history is a record for training program conducted prior to the use of this system or training attended in the prior organizati
7. Delete The screen shows the list of peers for selected employee Only a superior can define peers for the subordinate An employee cannot define his own peer Add Peer Select Peers i I I I I I I I I I I The screen shows the form to add peers for selected employee Up to five peers can be added per form Click on the to select target employee Page ES User Manual goTNALO 1 0 Search Employee by shows first 50 records onl Employee ID Full Name Dept No Full Name Employee ID The screen shows the pop up screen to select existing employee Employees can be searched using Employee ID Full Name of Department Code Once the target employee is found click on the Employee Link to make selection The pop up window will be closed automatically once selection is completed Delete Peer The page at E Are you sure you want to delete this record Cancel Clicking on the delete link in the Peer Listing will delete the selected peer definition The system will prompt whether or not to continue Click OK to confirm and Cancel to Cancel User Manual goTNALO 1 0 Employment Education Document Training Calendar Reporting Line I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Employee Key Result Area High Management KRA for Self I i I I I I I I I I I I I I I I I I I I I I I
8. each training program which was planned earlier All fina the pre training activities and immediate post training activities are carried out wit JESHN l during this stage Lecute a Design Monitor Stage i Monitor Stage identity A Monitor stage is where the effectiveness and level of the competencies of the affected employees are monitored and assessed This will give room to prepare s for further development of each employee User Manual Ban TE H gol NA Competency Management Employee Employment Employee Performance Training Suggested Training Profile Expectation Assessment GapAnalysis Area Remediation Efficiency Our solution the goTNA system is designed and built around the Training Need Analysis environment which addresses employee competency development The highlights of these components are 1 Employee Profile this will include Employment Information Employment History Education History and Training History 2 Employment Expectation the ability to track how employee should perform using any combination of Key Result Area KRA Key Performance Indicator KPI and or Job Description JD 3 Employee Assessment The ability to perform assessment based on existing Employee Expectation on the fly or using custom built assessment questionnaire targeted to Self Peer Superior and Subordinate 4 Performance Gap Analysis The ability to evaluate and analyze Performance Gap ba
9. shows the number of employee training programs for each month in the specified year Selecting the month name in this section will cause the calendar to display the daily training program for the selected month This training program displayed in the calendar is in the form of training code Mouse over the training code will cause the system to show more information about the training beside the mouse Click the training code will show the training detail see Training Detail Page E User Manual goTNALO 1 0 TRAINING LIST O a rm mm Pd P b Training List Request Training Request List Calendar I I l io 3 I Your training details 2009 i No Code Course Type Dates l I 1 PSCOOI Pengurusan Cemerlang Classroom Training 25 May 2009 28 May 2009 2 PSC002 Team Building Together ye Stand Team Building 22 Jul 2009 25 Jul 2009 3 Ls001 Reiki LT Classroom Training 06 Jul 2009 10 Jul 2009 4 PSC0034 Pengurusan Kewangan Level 2 Classroom Training 13 Oct 2009 16 Oct 2009 5 CLSO0Z2 Kepimpinan Cemerlang Classroom Training 27 Oct 2009 30 Oct 2009 I I Your historical training detail No Code Course Dates I 1 PSC002 Peningkatan Mutu 13 May 2009 18 May 2008 I 2 PSCO03 Team Building 19 Jul 2009 21 Jul 2009 3 PSC004 Basketball Camp 06 Mar 2009 09 Mar 2009 4 PSC5002 Personal Confidence Builders OF Oct 2009 15 Oct 2009 bei eee see lp my pn uy RA a EEE E AI PEE EEE TEE AI IA ci EEE
10. Code Description 1 JDMOO4 Bank reconciliations 2 JOMOOS Cashbook updating 3 JDMOO Clock in dan clock out 4 JDMOOG Close Office 5 JDMO01 ERP Updating The screen shows the list of Job Descriptions for the selected employee User Manual goTNALO 1 0 10 PASSWORD Password is the main security feature that control who is the authorized access for a specific account Every employee should have their own Password The Password should be changed regularly to prevent unauthorized access PASSWORD e Password CHANGE PASSWORD G Change Password Please take note the following reminder from us Please enter your password below You play a significant role in your online security Keep your Current Password A fe Your account here contains sensitive information So any Mew Password Unauthorized entry to your account can negatively impact you and your information E We will not be responsible for any loss due to your negligence Re enter Password We recommend frequent changing of Passwords for enhanced security To change the Password enter the Current Password and then the New Password twice and click Continue button to change the Password Page Ea User Manual goTNALO 1 0 11 FEEDBACK Feedback is a mechanism where employee can communicate with HR Use this feature to send message to HR for their further action FEEDBACK e Feedback e Feedback gt Previous Feedback FEEDBACK FORM
11. EEE AA IR E T OR ate 4 The screen shows two listings e Training Program The list of Training Program for the employee Click on the Training Code for the details Training Program e Training History The list of Training History for the employee Click on the Training History Code for the detail Training History Click on the Year drop down to switch to specific year and the list will show relevant training for the selected year The default year selected is the current year User Manual goTNALO 1 0 TRAINING DETAIL Training Details Request Training Calendar Training List View Participant View Materials Assessment Code PSCOO1 Course Pengurusan Cemerlang Training Type Classroom Training Start Date 25 May 2009 End Date 20 May 2009 Start Time End Time Certification Cert Location Selesa Hill Resarts Training Provider Strategic Corporate Alliance Sdn Bhd Remark Pengurusan Cemerlang Selesa Hill Resort 2 215 2515 2009 Casual attire The training detail show the detail information regarding the training program To see other information regarding the training click on the tab at the top TRAINING PARTICIPANT Training Participant Request Training Calendal Training List View Training View Materials Assessment Mo Full Name Deparment 1 KAMAL ARIF MAZ BIN MASNAN Human Resource 2 MARIAM BT KAMAD 3 FARE MOHAMMAD Account amp Admin 4 MURIAMAH AP MUNIUSANMY Human Resource
12. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Mo Component Value Element 1 Leadership Integrity On Respect Treat people with courtesy and honesty 2 Leadership integrit On Respect Listen to others before expressing your viewpoint 3 Leadership Integrity On Respect Encourage others to express opinions and ideas 4 Leadership Integrity On Responsibility Duty or obligation to satispactory perform or complete a task and which has a consequent penalty for failure 5 Leadership Integrity On Responsibility Monitor and maintain high quality of work Leadership integriti On Responsibility Able to be trusted and reliable T Leadership Integrity On Responsibility Take pride and value inthe quality of work o Leadership Integrity On Responsibility Foster the understanding of the company mission with staff customers and the community 4 Leadership Integrity On High Ethic maintain high degree of ethical prefessjonall business standards 10 Leadership integrity On High Ethic Take responsibility for own mistakes does not blame others 11 Leadership Integrity On High Ethic Punctual and reliable 1 LULI radar Jntpanhs_ Twn High Ethir _ _ Tins Le Tarn choose anri atbiralrours of action fru worlknleace bohawint____u The screen shows the list of KRA items for the selected employee Click on the dropdown item to switch between Self KRA and Team KRA if any The default view if KRA for Self Page ES User Ma
13. K l G Feedback Form Previous Feedback Please fill in the appropriate information below Feedback Type Please Choose kn Description m mm mm mm mm mm mm mm m mm mm m mm m m re mm m m mm mm m m mm mm m m mm m m m mm m m m mm mm m mm mm m m m mm mm m m mm m m m mm mm m m mm m m mm m mm m mm m m m mm m m m m m m m el The screen shows the Feedback Form The form items are e Feedback Type choose from the dropdown selection e Description specify the message to be sent to HR Click Continue button to submit the Feedback Form PREVIOUS FEEDBACK Feedback List Feedback Form Your feedback submission Mo Dates Type Description 1 13 Oct 2009 SUGGEST I am proposing that we do the assessment for the whole company as one exercise and we 12 00 00 AM declare assessment week Therefore we can close this exercise as soon as possible 2 13 Oct 2009 SUGGEST test 04 58 49 Phi The screen shows the list of feedback sent by the employee Page 59 User Manual goTNALO 1 0 12 CHANGE THEME Theme is how the system control the viewing format The available choices of theme are to serve various user preferences CHANGE THEME Home gt Change Theme Profile gt Change Theme TNA gt Change Theme Report gt Change Theme Admin gt Change Theme Gold ka Upon login the default theme is Gold Click on the available choice in the Theme dropdown to change from on Theme to another
14. TE TITS clin 41 User Manual goTNALO 1 0 1 BEFORE YOU BEGIN TRADEMARK AND LICENSES goTNA is a registered trademark and you may use this product subject to the terms and conditions by Strategic Corporate Alliance Sdn Bhd The goTNA software included within this product is subject to Software End User License Agreement EULA which is signed upon purchase of the software Please visit our website at www gotna com or contact our commercial representative for further information 2 SYSTEM ACCESS MODE The system is accessible through three different modes HR Access This access is limited to HR only Each user that can have Suggested link access to this mode should be assigned with unique http www website com hr Username to access the system Note the actual link may be different depending on the However HR may at its own discretion create user access installation to non HR employees for the purpose of delegating tasks The HR access however is not designed to be accessible by non HR employees Employee Access This access is dedicated to all employees in the Suggested link organization Each employee that can have access to this http www website com staff mode should be assigned with unique Username to access Note the actual link may be the system different depending on the installation Training Provider Access This access is dedicated to all registered training providers Suggested link for the organizatio
15. back to previous screen Page r User Manual goTNALO 1 0 Training Detail Participant Training Participant Backto KAMAL ARIF MAZ BIN MASNAN Profile or Calendar View Training View Materials Mo Full Name Department 1 HAD Y DZAHIR Account amp Admin 2 KAMAL ARIF MAZ BIN MASA Human Resource The screen shows the details of Training Participant of the selected employee Click on the Employee Name or the Calendar link to go back to previous screen Training Detail Material Training Material Backto KAMAL ARIF MAZ BIN MASNAN Profile or Calendar View Training View Participant Assessment Mo Description Date 1 Please read this for the training instruction 13 Oct 2009 02 10 00 PM 2 This is the second document to be read by all training participant 13 Oct 2009 02 10 00 PM 3 test 14 Oct 2009 03 10 47 PM The screen shows the details of Training Material of the selected employee Click on the Employee Name or the Calendar link to go back to previous screen Page En User Manual goTNALO 1 0 PEER Peer Listing gt Employee Peers Subordinate Employment Training Calendar Reporting Line SCA0151 Employee Peer Definition c ee No Employee ID Full Name Location Action 1 SCA0151 KAMAL ARIF MAZ BIN MASNAN HR N54 Delete 2 SCA3232 SHAMSUL KAMAL HR Delete 3 SCA5000 FAREZ MOHAMAD ADM Delete 4 5CA5115 _HADY DZAHIR _ ADM Pre sales Engineer _
16. e Dates Location RE estate l 1 Pencegahan Kebakaran 15 Oct 2009 16 Oct 2009 Balai Bomba Petaling Jaya 13 Oct 2009 12 00 00 AM 2 Reiki LVT 22 Jul 2004 25 Jul2009 Baitulummah Office 13 Oct 2009 11 01 07 AM i Puchong 3 Customer Service Orientation 01 Jan 2010 05 Jan 2010 Head Office 13 Oct 2009 10 47 53 AM i 4 Peningkatan Produktiviti 06 Oct 2008 10 Oct 2008 Head Office 13 Oct 2009 02 02 18 PM i 5 Pengurusan Mesin Pengisar 13 Oct 2009 16 Oct 2009 Bandar Sunway 13 Oct 2009 02 49 18 PM 6 Pengurusan Kewangan Level 2 13 Oct 2009 16 Oct 2009 Kampung Melayu Subang 13 2008 04 31 25 pM i 7 Team Building Together We 04 Dec 2009 05 Dec Selesa Hill Resort Bukit 03 Nov 2009 03 14 34 PM l Stand 2009 Tinggi i i o Kepimpinan Cemerlang 27 Oct 2009 30 Oct 2009 19 Mov 2009 01 09 14 PM 4 Team Building Together We 22 Jul 2009 25 Jul 2009 Ulu Yam Selangor 14 Dec 2009 05 27 11 Phi Stand i I I The above screen shows the list of requested training program along with the Status Click on the Course Name to view the detail Training Request User Manual goTNALO 1 0 8 PROFILE Profile is the information about the employee This information is divided into the following sections e Profile e Employment e Education e Document PROFILE e Profile e Profile gt Profile e Profile gt Employment e Profile gt Education e Profile gt Document EMPLOYEE PROFILE TREE ee I Profile Profile Employment Education Document i
17. e 5 O Rate 6 3 On Respect Demostrate concern for treating people fairl and equitably O Rate 1 O Rate 2 O Rate 3 O Rate 4 O Rate 5 O Rate 6 On Respect Treat people with courtesy Rate 1 Rate 2 Rate 3 Rate 4 Rate 4 O Rate 6 5 On Discipline Punctual and reliable The screen shows the Assessment that is available The top portion show the summary information about the assessment The Status of the assessment will remain OPEN until all questions are answered That means user can answer halfway and save the answer Then later user can redo the assessment continuing where the assessment was last left off Page FE User Manual goTNALO 1 0 RESULT DETAIL ASSESSMENT RESULT 3040151 KAMAL ARIF MAZ BIN MASNAN Assessment KRA Middle Mgt Assessment Type PEER Period 03 Hov 2009 10 Nov 2009 Status Mote I I I I I I I I I I I I I I I I I I I I I I I I I Instruction i I I I I I I I I I I I I I I I I I I I I I I I I I 1 On Respect View opposing parties as equal partners in terms of their right to express their own viewpoints Rate 1 to 6 Answered 1 Gap 5 Weight 2 Training Area 2 On Respect Able to accept and appreciate the difference of others Rate 1 to 6 Answered 2 Gap 4 Weight 2 Training Area 3 On Respect Demonstrate concern for treating people fairly and equitably Rate 1 to 6 Answered 2 Gap 4 Weight 2 Training Area The sc
18. e most important element in the whole TNA lifecycle A good training is the one that should give impact on future employee performance and competency thereby improving productivity and organizational performance in general TRAINING Training Calendar Training Calendar gt Request Training Training Calendar gt Request List Training Calendar gt Training List Training Calendar gt Training Code Training Calendar gt Training History Code Training List Training List gt Request Training Training List gt Request List Training List gt Training Calendar Training List gt Training Code Training List gt Training History Code Training Request Training Request gt Request List Training Request gt Training List Training Request gt Training Calendar Training List Calendar gt Training Details Training List Calendar gt Training Details gt View Training Training List Calendar gt Training Details gt View Participant Training List Calendar gt Training Details gt View Material Training List Calendar gt Training Details gt Assessment Training List Calendar gt Training History Detail Training Request gt Request List Training Request gt Request List gt Request Detail User Manual goTNALO 1 0 TRAINING CALENDAR Training Calendar Request Training Request List Training List Bm nn m nnn as The above screen shows the employee Training Calendar for a specific year The top portion
19. essment is ready to be taken it will be visible in the Inbox from which the employee can see the link Clicking the link signify taking the assessment INBOX e Inbox e Inbox gt Assessment Name e Assessment e Assessment gt Result Detail e Assessment gt Print INBOX LISTING Inbox i Your inbox item i No Hem Mame Period 1 SELF Assessment for KAMAL ARIF MAZ BIN MASNAN Low Mat KRA Based 16 Nov 2009 30 Nov 2008 5CA0151 Assessment 2 SELF Assessment for KAMAL ARIF MAZ BIN MASNAN Sifu Mirza HM OF Dec 2009 21 Dec 2009 i SCAOIS1 i The Inbox showing assessment ready to be taken Page SE User Manual goTNALO 1 0 TAKE ASSESSMENT EMPLOYEE ASSESSMENT SCADNTST KAMAL ARIF MAZ BIN MASNAN Subject Assessment Low kat KRA Based Assessment Type SELF Period 16 Noy 2009 30 Nov 2009 status Note Please fill in the assessment the best you can Instruction You have to complete answering all questions for this assessment within the specified period KRA LEADERSHIF INTEGRITY Please modify this note Please fill in the information with the most accurate answer the best to your knowledge Rate 1 is the lowest compliance and Rate 6 is the highest compliance 1 On Respect Show positive attitude and behaviour to all levels of people and background Rate 1 Rate 2 Rate 3 Rate 4 Rate 5 O Rate 6 2 On Respect Listen to others O Rate 1 Rate 2 Rate 3 Rate 4 Rat
20. ge emotions in any difficult situations 18 Leadership Motivation On Concern for Set and demostrate chellenging goals on area of reaponsibility with Achievement specific measurable performance standards for self and subordinates 19 Leadership Motivation On Concern for Evaluate and prioritise ideas projects and costumers in term of capability l I o m mm mm mm mm m mm em m em m m em m em mm m Vin a tarro s 2 gt RP ral rio em SS AS SA A A A CO ee ee ey m sdl d This list shows the specific KRA elements assigned to the employee By default KRA for Self is shown If an employee belongs to a team the list of the team will be shown and selecting the team will in turn show the KRA elements for the team KPI TA ASA PAN RIO IES NC ERA Key Performance Indicator Summary KRA KPI JD I I Your Key Performance Indicator Sales Executive i No Name Description 1 Target quarterly sales of RM200 000 Target quarterly sales of RV 200 000 2 Target monthly 20 new leads generated Target monthly 20 new leads generated i 3 Target quarterly 10 or less customer complains Target quarterly 10 orless customer complains i 4 Target quarterly 100 proposal submission Target quarterly 100 proposal submission l i 5 Target quarterly 5 sales closing Target quarterly 5 sales closing b Compliance with ISO9001 CRM Management Processes Compliance with IS09001 CRM Management Processes l 7 Improve Revenue by 10
21. goTNA User Manual EMPLOYEE ACCESS For go TNA Version 1 0 March 2011 Gotan DE VEG NG RESOURCES Training Need Analysis Software Inside Strategic Corporate Alliance Strategic Corporate Allia User Manual goTNALO 1 0 CONTENTS i Fe MEET N 4 Trademark and jr 4 Ze ENN 4 5 Introduction BOTN NO PE varen 5 A EN VE O a S A 7 PMPO SE ACCESS MODO ia i 7 Vernon 7 nn O E 7 been 7 ENN 8 TN 8 5 DO NNN 9 SG 0 Near ire 9 SE AEE EE ar 9 Ain 10 JG Pe nn A ITIA 10 n 11 O NNN 12 Print 12 PUDONG TN y EEE RER EE 12 T EMEN o CU e E E 0 SO OOO EA 13 ETT lot 14 A EE EE EE EEE NE EE EE 15 i Tila 16 TF ARA 16 ellas o o EEE 17 TF 18 Te 19 sr 19 TEN 20 Fang x TG esr a p eT DN 20 EU se ee zare 21 O T EEE EE EE EE NE 23 Ce OTS REE REE EEE 24 FOUR TTT 24 ETA SN SCs EO REE EEE 24 ENE 25 FN NN 25 POUR NNN 25 C MN 26 SUITE E E OT rst 26 o PP E E E N 27 De 28 ml TT 28 Elicona 29 User Manual goTNALO 1 0 BO URNE ia 29 Ter e T e e PUE O E E 30 o ore e o AT 30 a e PR E PR O 31 TDN 31 Training Det all Ta lae T 32 Training Det al Material Verses ie 32 Pl 33 Peer G UNE ernia ii 33 MTP E EE nea 33 Delete Peel 34 KRA na 35 o 36 HT T 37 10 PN 38 Nee e e o o A 38 Chanta Le e tattoos 38 11 2110 01 o o ve ners pees igs seg RE 39 o ener nner E EEE 39 FN 39 PE NOUS PESADA EE EE EEE 39 12 A A Pr A T A EO T 40 RTT e TRON O za 40 CdTe 40 PN NNN 40 BV He 1 REE EN teen etaeu 41 ee 41 S
22. iewpoint 3 Leadership integrity On Respect Encourage others to express opinions and ideas 4 Leadership integriti On Responsibility Duty or obligation to satispactory perform or complete a task and which l has a consequent penalty for failure l l 5 Leadership integriti On Responsibility Monitor and maintain high quality of work b Leadership integriti On Responsibility Able to be trusted and reliable T Leadership integrity On Responsibility Take pride and value in the quality of work H Leadership integrity On Responsibility Foster the understanding ofthe company mission with staff customers and the community 9 Leadership integriti On High Ethic Maintain high degree of ethical prefessionall business standards 10 Leadership integrity On High Ethic Take responsibility for own mistakes does not blame others l 11 Leadership Integrity On High Ethic Punctual and reliable l l 12 Leadership integriti On High Ethic Consistently choose and ethical course of action for workplace behavior i rather then personal 13 Leadership Integrity On Self Control Refrain from impulsive reaction and behaviour l 14 Leadership integriti On Self Control Display a profesional manner by tone of voice attitude or comment when handling stressful transactions 15 Leadership Integrity On Self Control Present confidence and know own limitations 16 Leadership integriti On Self Control Prepare to challenge and take risks 17 Leadership integriti On Self Control Mana
23. lendar e Monthly Summary the bottom portion where it lists out the Training Code for all the available training in the selected month The color coding for the Training Code is for o Black Training History o Yellow Training Program Click on the Training Code to view the details of the Training Program Page ES User Manual goTNALO 1 0 Training History Detail Employee Training History Detail i Employee Training History details Barkto KAMAL ARIF MAZ BIN MASNAN Profile or Calendar Code PSC5002 Course Title Personal Confidence Builders Start Date OF Oct 2009 End Date 15 Oct 2009 i Training Haurs 8 Description Interpersonal Skills The screen shows the details of Training History of the selected employee Click on the Employee Name or the Calendar link to go back to previous screen Training Detail Employee Training Details Backto KAMAL ARIF MAZ BIN MASNAN Profile or Calendar View Participant View Materials Assessment Code PF5C0034 Course Pengurusan Kewangan Level 2 Training Type Classroom Training Start Date 13 Oct 2009 End Date 16 Oct 2009 Start Time End Time Certification Location kampung Melayu Subang Training Provider Strategic Corporate Alliance Remark Trainer SCA Tempat Fort Dicksona The screen shows the details of Training Program of the selected employee Click on the Employee Name or the Calendar link to go
24. loyee Expectation Summary Summary KRA KPI JD You have the following expectations set for you by your employer ou have 95 item s in Key Result Area Click here to view your Key Result Area You have 8 item s in Key Performance Indicator Click here to view your Key Performance Indicator ou have 5 item s in Job Description Click here to view your Job Description ou have 8 item s in Key Performance Indicator for team Sales Team 1 Click here to view your Team Key Performance Indicator You have 0 item s in Key Result Area for team Sales Team 2 Click here to view your Team Key Result Area ou have 0 item s in Key Performance Indicator for team Sales Team 2 Click here to view your Team Key I I I I I I I I I I I I I I I I I I I you have 90 item s in Key Result Area for team Sales Team 1 Click here to view your Team Key Result Area l I I I I I I I I I I I I I Performance Indicator I I I This summary page shows the summary of expectations assigned to the employee From here employee can directly go to the specific areas using the links provided Page a User Manual goTNALO 1 0 KRA Key Result Area Summary KRA KPI JD i l Your Key Result Area High Management No Component value Element 1 Leadership integriti On Respect Treat people with courtesy and honesty 2 Leadership integrity On Respect Listen to others before expressing your v
25. n Each training provider that can have http www website com trainer access to this mode should be assigned with unique Note the actual link may be Username to access the system different depending on the installation User Manual goTNALO 1 0 3 INTRODUCTION TO GOTNA CYCLE Stages in goTNA goTNA comprises of five TNA cycles Each cycle will have its own features and function and the cycles are dependent on each other The cycles are as follow e Identify e Analyze e Design e Execute e Monitor Identify Stage The identify stage is where every employee is defined and developed in the system This stage will allow organizations to acquire gather and keep a comprehensive information about an employee Analyze Stage The analyze stage is where organization can gather information for the purpose of making analysis Some portion of the gathering information for the purpose of analysis is already been done in the identify stage This analysis can then be used to determine what the most relevant trainings for each employee are ji Design Stage g lanai suge identify am The design stage is where a training need is accessed and identified Each o K 7 employee will then be assigned with relevant training program based on their competency level as well as organization s direction at any given period The most important outcome in this stage is Training Calendar Execute Stage Execute Stage By ide Execute stage is where
26. nual goTNALO 1 0 Key Performance Indicator Subordinate Employment Education Document Training Calendar Employee Key Performance Indicator Sales Executive KPI for Self Mo Mame Description 1 Target quarterly sales of RM200 000 Target quarterly sales of RM200 000 2 Target monthly 20 new leads generated Target monthly 20 new leads generated 3 Target quarterly 10 or less customer complains Target quarterly 10 or less customer complains 4 Target quarterly 100 proposal submission Target quarterly 100 proposal submission 5 Target quarterly 5 sales closing Target quarterly 5 sales closing 6 Compliance with 809001 CRM Management Processes Compliance with 15049001 CRM Management Processes T Improve Revenue by 10 from previous year Improve Revenue by 10 from previous year go Maintain outsourcing service rate to external ata minimum SO Maintain outsourcing service rate to external at minimum 50 of total service of total service I I I I I I I I I I I I I I I I I I I I I I I I I Reporting Line i I I I I I I I I I I I I I I I I I I I I I I I I I I The screen shows the list of KPI items for the selected employee Click on the dropdown item to switch between Self KPI and Team KPI if any The default view if KPI for Self User Manual goTNALO 1 0 Job Description Subordinate Employment Education Document Training Calendar Reporting Line Employee Job Description Mo
27. ons Page w User Manual goTNALO 1 0 REQUEST TRAINING A red GEER a Request Training Request List Calendar Training List Please fillin the appropriate information below Course Type Mew Existing Course Status a Attended To Attend Start Time Justification I I I l I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I i End Time 17 00 n l I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I ec Peoeeoe ea fo mm mm mm mm mm mm mm _ eee This form will allow employee to request the training program online The above form shows when the training program selected is NEW which means that such training program is not available in the system In this case employee need to enter as much information as possible before submitting to ensure smooth verification and approval process The form items for NEW Course Type are e Course Status select ATTENDED if the course is already attended when sending the request or TO ATTEND if the course is a future training e Course Code the code for the course This code can be obtained by the Training Provider e Course Name the Course Name e Start Date and End Date select the date by clicking the 5 button e Start Time and End Time choose the
28. p Menu However there are additional links at the Bottom Menu which is reserved by Strategic Corporate Alliance Page T User Manual goTNALO 1 0 Left Menu t Home Inbox Expectation Assessment t Training Calendar Training List Request Training E View Profile Subordinate Explorer E Password El Feedback Form Logout The Left Menu is where most of the common links are found Use this menu to navigate through the system Change Theme Menu Gold ka Theme can be changed at any point by selecting any one of the drop down option See the Change Theme section at the end of this document for further information Page E User Manual goTNA LO 1 0 5 EXPECTATION Expectation is the Employer Expectation towards its employees There are a number of expectations that an employee can have Self KRA Key Result Area assigned to specific employee Team KRA Key Result Area assigned to the Team an employee belongs to Self KPI Key Performance Indicator assigned to specific employee Team KPI Key Performance Indicator assigned to the Team an employee belongs to JD Job Designation assigned to specific employee These expectations are optional That means the expectations are only visible when it is assigned to the employee EXPECTATION Expectation Expectation gt Summary Expectation gt KRA Expectation gt KPI Expectation gt JD SUMMARY LISTING Emp
29. ployee e Second level shows the employee reporting to the first level Click on the Employee ID to switch to the selected employee Click on the Reporting Line if any to go back to the top level employee Page E User Manual goTNALO 1 0 DETAIL Employee Detail Subordinate Employment Education Document Training Calendar Reporting Line Employee Profile detail Employee Name KAMAL ARIF MAZ BIN MASKAN Employee Number 5240151 Position Mad Job Group High Management Division Corporate Job Designation Operator Department Human Resource Reportto The screen shows the details of the selected employee EMPLOYMENT Employee Employment History Subordinate Education Document Training Calendar Reporting Line Mo Employer Stat Date Duration imth Experience 1 Mesiniaga Berhad 12 Jan 2009 2 Years Application Developer Solution Architect Project Manager 2 Precision Portal Sdn Bhd 12 Jan 2009 2 Years Pre sales Project Management 3 Strategic Corporate Alliance Sdn Bhd 12 Jan 2009 6 Months Application Development Project Management 4 Baitulummah Holdings Sdn Bhd 01 Jan 1999 24 Pre sales engineer Project management Solution Architech User Manual goTNALO 1 0 The screen shows the list of Employment History for the selected employee EDUCATION Employee Education History Subordinate Employment Training Calendar Reporting Line Mo Education Center Year Result Rema
30. reen shows the result of the assessment The format of the Result is very similar to the assessment when it was taken The difference is that it show the answer with some analysis including the Response Gap and Weight Weight or Weightage will contribute how system calculates the Suggested Training Participant What this means is that the more an employee cumulate weight for specific Training Area the highly likely the employee will be suggested to become participant for Training Program in the specific Training Area Weight is measured as either 0 1 or 2 Ideally the more weight will indicate performance or competency problem and should be sent to appropriate training to address the competency Page I User Manual goTNALO 1 0 ASSESSMENT RESULT 3040151 KAMAL ARIF MAZ BIN MASNAN sment i PEER Period 03 Nov 2009 10 Mow 2005 status Note Please fill in the Instruction You have t eon answering GE questic D ass ant within the 1 On Respect View opposing parties as equal partners in terms oftheir right to express their own viewpoints Rate 1 to 6 Answered 1 Gap 5 Weight 2 Training Area 2 On Respect Able to accept and appreciate the difference of others Rate 1 to 6 Answered 2 Gap 4 Weight 2 Training Area oe The screen shows the Assessment Result in a Pop up window where it Shows the printable assessment result Page ES User Manual goTNALO 1 0 7 TRAINING Training is one of th
31. rk 1 Sekolah Menengah Kebangsaan Bagan Terap 1991 A ketua kelas ketua Pengawas Felajar Terbaik Tingkatan 3 2 University of Oklahoma 1998 2 75 Incomplete 3 PPPATM Shah Alam 1997 2 75 2 years preparation for student learning oversea The screen shows the Education History of the selected employee DOCUMENT E Employee Documents Subordinate Detail Employment Education Training Calendar Reporting Line Employee Documents listing Mo Remark Category Dates 1 lt no name gt education 27 Jul 2009 03 07 24 PM Resume 2009 resume 14 Dec 2009 04 12 34 PM gt Photo photo 05 Oct 2009 10 10 16 PM 4 test training OF Oct 2009 05 10 08 Pi 5 resr employment 16 Dec 2009 05 12 27 PM 6 lt no name gt training OF Oct 2009 07 10 54 PM The screen shows all the documents for the selected employee Click on the link to view the document Page E User Manual goTNALO 1 0 TRAINING CALENDAR Training Calendar e e e _ _____ _ _ _ _ e __ __ le G Employee Training Calendar Subordinate Employment Reporting Line a m mann man se woe Rn HR The screen shows the Training Calendar for the selected employee The calendar is divided into two sections e Yearly Summary the top portion where it lists out the number of trainings summary for each month throughout the selected year Click on the desired month in this section to see the monthly ca
32. sed on Expected Performance and Actual Performance 5 Training Area A mechanism used by the system to systematically and automatically suggest specific training program whenever an employee encounter specific performance problem which will allow any organization to develop training calendar tailored to specific employee 6 Suggested Remediation the ability to automatically suggest the specific training program for any performance problem 7 Training Efficiency the ability to track and monitor efficiency of training program based on Training Assessment on Participant Content Trainer and Training Material Page s User Manual goTNALO 1 0 4 SYSTEM NAVIGATION EMPLOYEE ACCESS MODE User Information I i Welcome KAMAL ARIF MAZ BIN MASNAN 5040151 I Position Developer at Human Resource Contact kamal baitulummah com 0192242626 I I This information will be shown once an employee login to the system A picture of the employee will be shown if the employee has a picture defined Otherwise a No Photo will be shown Top Menu Homepage Email Website Forum Gmail Logout The Top Menu is the main navigation for this system The Top Menu can be changed or configured via HR Access Bottom Menu Homepage Email Website Forum Gmail Logout Copyright 2009 Strategic Corporate Alliance Sdn Bhd Visit us at www gotna com Privacy Notice Conditions of Use The Bottom Menu is the same as the To
33. time from the dropdown selection e Certification enter the Certification Name if any e Location specify the location of the course e Training Provider specify the Training Provider for the course e Course Fee specify how much is the fee per participant e Hours specify the number of training hours 1 day 8 hours Page a User Manual goTNALO 1 0 e Justification specify in detail the reason why HR should approve the training request Click Continue button to submit the request ie n s Request Training Request List Calendar Training List Please fill in the appropriate information below Course Type O New Existing Course Status Attended O To Attend Course Justification The above screen shows the Training Request Form based on EXISTING training program In this case employee needs to select from the list of available training program The form items for EXISTING Course Type are e Course Status select ATTENDED if the course is already attended when sending the request or TO ATTEND if the course is a future training e Course select from the course dropdown e Justification specify in detail the reason why HR should approve the training request Click Continue button to submit the request Page 220 User Manual goTNALO 1 0 REQUEST LIST idee NN i Training Request List Request Training Calendar Training List I I i Your training requests Mo Cours

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