1 - Gomaro
Contents
1. 4 8 Using Upper case Alpha 4 9 TC6035EZEM Rev 10 98 Table of Contents i Using Lower case Alpha 4 10 Special Key Combinations 4 10 Using Function Key 4 11 Using Delete 4 13 Using the Alt and Ctrl 4 13 Restarting 5 4 14 USING THE LASER SGANNER corr eae potet Ede 5 1 Scanning a Bar 5 2 Cleaning the Scanner Window 5 3 Scanning TIPS e P em 5 3 AND 6 1 Clearing Supply Jams pp 6 2 Cleaning the Printhead 6 4 Cleaning the Platen 6 5 Cleaning the Sensors 6 7 Storing the 6 9 USING DIAGNOSTICS cos 5 rne qur cx ew doceo Pins 7 1 Checking Display Characteristics 7 3 Checking Keyboard Connections 7 4 Testing the Serial Port 7 4 Tes2. Numeric keys Symbol keys When you are in Numeric Normal mode no indicators appear 8 line 48 Key Printer This mode allows you to use the following keys on the keypad Numeric keys The space key The alphabetic keys producing lower case letters When you are in Numeric Normal mode nothing appears on the status line 4 8 Basic Operations TC6035EZEM Rev C 10 98 Using Upper case Alpha Mode Upper case Alpha mode works differently on the two printers 4 line 33 Key Printer This mode allows you to enter upper case letters or spaces When you are in Upper case Alpha mode the cursor is an underscore and the indicator appears on the left side of the display To use Upper case Alpha mode 1 When you are in Numeric Normal mode press to enter Upper case Alpha mode 2 Enter your data 3 Press to return to Numeric Normal mode 8 line 48 Key Printer This mode allows you to enter upper case letters spaces or hidden symbols In Upper case Alpha mode the cursor is an underscore and the status line has the symbol on it or for caps lock To use Upper case Alpha mode 1 When you are in Numeric Normal mode press to enter Upper case Alpha mode Or you can press then to set caps lock 2 If caps lock is on enter your data Otherwise press the first character key from step 1 and repeat steps 1 and 2 as needed until you have entered all the data 3 If you set caps lock press C2 then again to
3. Weight 2 64 Ibs 1 1 kg with battery handle scanner and 1 5 38 mm supply roll Storage Limits 15 F to 120 F 9 C to 49 C Operating Limits 40 F to 90 F 4 C to 32 C Power Supply 115 230 VAC 50 60 Hz Battery Power 12 VDC charging takes approximately 1 5 hours with a 6093 07 Fast Charger Charge time may vary depending on the type of battery and the degree to which the battery was drained Printing Thermal direct Supply Types Paper and synthetic labels paper tags and specialty paper Communications RS 232C serial port COM1 or radio frequency port COM2 The COM2 port is optional Display 20 character four line alphanumeric liquid crystal with either 4 or 8 lines Memory Lithium battery maintains memory 2 MB of FLASH 1 MB of Static RAM TC6035EZEM Rev C 10 98 Specifications amp Accessories 1 Supply Sizes The printer can use supply lengths from 55 14 mm to 4 0 102 mm The standard label widths are 1 2 inch 30 mm 1 5 inch 38 mm 2 0 inch 51 mm Accessories RS 232 Cables Battery Handle Holster Battery Chargers Cleaning Supplies 9 pin straight cable 116587 14 25 pin straight cable 116587 15 9 pin PC cable 116587 30 25 pin PC cable 116587 31 Standard 115873 High Capacity 115884 PHOLO3 UHOL 01 6093 07 Fast Charger 6094 01 Four Station Charger Cleaning Pen 114226 6076 Cleaning Kit For more information about t
4. Peel Mode Pixel Serial Port Supplies System Administrator Void A sensor that determines when a tag or label has just been printed and removed The printing mode where labels are automatically removed from their backing paper An individual element on the display that when filled in conjunction with other elements makes displayed characters or symbols The plug on the side of the printer where you attach the cable Tags or labels that the printer prints on The supervisor who sets up and or explains how to use the printer Streaks in a bar code that contribute to scanning mistakes TC6035EZEM7 98
5. 1 Load supplies in non peel mode 2 From the Printing sub menu scroll with the arrow keys until you highlight Print Speed Press Center D You will see Ready to print 3 Press Center to print the test sample Press to exit 4 Use the metric scale shown or a metric ruler to measure your test sample If your test sample measures more than 101 mm or less than 99 mm save your test sample and call Service To run the Gray Scale test 1 Load supplies in non peel mode 2 From the Printing sub menu scroll with the arrow keys until you highlight Gray Scale Press Center D You will see Ready to print TC6035EZEM Rev C 10 98 Using Diagnostics 7 11 3 Press Center to print the test sample Press to exit Test Sample with voids The test sample should be uniformly gray across the supply If you see voids especially on the edges as in the example save your test sample and call Service To Adjust Contrast 1 From the Printing sub menu scroll with the arrow keys until you highlight Adjust Contrast Press Center D You will see Stock Type 2 Paper 7 12 Using Diagnostics TC6035EZEM 10 98 Scroll with the left arrow until you highlight the stock type you want synthetic paper or fax Press Center You will see Barcode Type 1 Serial Scroll with the left arrow until you highlight the bar code type you want Serial Maxicode Parallel Serial or Parallel Press CEnter_
6. Using Function Key Mode This mode allows you to use the numeric keys 02 62 as function keys and to enter the other characters on the upper left corner of the keys see the next page On the 8 line 48 Key you can enter displayed symbols or numeric keys 0 9 as function keys The function keys are used to perform special functions Ask your System Administrator if you need to use these keys On the 4 line 33 Key in function key mode the cursor is an underscore and a vertical line appears on the left side of the display On the 8 line 48 Key Printer an F appears on the status line and the cursor is an underscore TC6035EZEM Rev C 10 98 Basic Operations 4 11 To use the function key 1 Press 2 Press a character or number key For example press and then _ to invoke the F10 function You must press for each character you want to enter On 4 line 33 Key Printer use the function key to activate the character shown in the upper left corner of each key position in the table below lt B gt D E Esc 5 amp H J DELETE F7 K F8 L F9 N O F4 F5 Q F6 R S T Alt F1 U F2 V W HOME X END Y F10 2 _ Refer to the diagram of the 8 line 48 Key Printer keypad About the Keypad to see the various symbols and characters associated with each key 4 12 Basic Operat
7. Press To run the Temperature test 1 From the Printhead sub menu scroll with the arrow keys until you highlight Temperature Press Center D You will see Printhead Temp OK The value may fluctuate on the screen The temperature of the printer depends upon the number of labels printed and the operating environment TC6035EZEM Rev C 10 98 Using Diagnostics 7 17 If the printhead value is under 116 do not print anything Open the cover and let the printer cool If the printhead value is between 117 and 136 inclusive you cannot print strips of labels Open the cover and let the printer cool Any printhead value greater than or equal to 137 is normal The printhead value is not the temperature in degrees 2 Press to exit Checking the Battery The Battery test displays the acceptable recharging capacity of the battery cell To run the Battery test 1 From the Hardware Test sub menu press Center You will see Battery XXX If the value which may fluctuate is greater than 832 the printer can operate normally If the value is between 712 and 832 inclusive the printer can run but not print XXX isa description of the meaning of the value i e Fully Charged 2 Press to exit 7 18 Using Diagnostics TC6035EZEM Rev C 10 98 Checking the Motor The motor test verifies the functionality and speed of the motor by discharging labels To test the motor 1 From the
8. Always ground yourself by touching something metal before cleaning the printhead This prevents electrostatic discharge which may damage your printer To clean the printhead 1 Turn the printer off 2 Open the supply cover and remove the supply roll 3 Check the supply holder for adhesive buildup and clean if necessary 4 Ground yourself by touching something metal other than the printer 6 4 Care and Maintenance TC6035EZEM Rev C 10 98 5 Clean the printhead area of all adhesive and label particles using one of the items listed above Printhead cu Supply Cover SupplyHolder 6 Reload the supply roll and close the supply cover Cleaning the Platen Roller You can use any of the following items to remove adhesive buildup from the platen soft cloth moistened with isopropyl alcohol Monarch Cleaning Pen 114226 Monarch 6076 Cleaning Kit Do Not use sharp objects to clean the printer TC6035EZEM Rev C 10 98 Care and Maintenance 6 5 To clean the platen roller 1 Turn the printer off and open the supply cover 2 Remove your supply See Removing Supplies in Chapter 3 3 Open the label deflector by gently pressing down with two fingers 4 Clean the platen roller and remove any adhesive buildup Platen Roller 5 Turn the platen roller with your finger and then continue cleaning 6 Reload your supply and close the label deflector and supply co
9. Hardware Test sub menu press Center D The motor will run and dispense labels 2 Press to exit Service Diagnostics This menu selection is password protected for Service use Calibrating Labels To run the Calibration Test 1 From the Printer menu scroll with the arrow keys until you highlight Calibration Press You will see Reloading Trigger to feed ESC to Calibrate 2 Load the supply and feed it through the label path Press the trigger to feed the supply 3 Press to perform the calibration test You will see Stock Type 2 Paper_ TC6035EZEM Rev C 10 98 Using Diagnostics 7 19 4 Scroll with the left arrow until you highlight the stock type you want synthetic paper or fax Press D Two or three labels depending on the supply position are fed and the motor turns off unless you choose fax If you chose fax in step 4 the procedure ends You will see Stock Width 3 2 0 5 Scroll with the left arrow until you highlight the stock width you want 1 2 1 5 or 2 0 Press Cree D You will see Stock Length X XX where X XX is the calibrated stock length 6 Use the left arrow to backspace and enter a different stock length value if necessary Press Checking Hardware Version Information To check the version for the print engine board and MCS library 1 From the Printer menu scroll with the arrow keys until you highlight Version
10. Press Ere D You will see Select item Print Engine Board MCS Library Exit 7 20 Using Diagnostics TC6035EZEM Rev C 10 98 2 Scroll with the down arrow until you highlight the option you want Press Cente If you select Print Engine Board you will see Print Engine Version X X If you select MCS Library you will see MCS Library Version X X 3 Press to exit Checking Software Version Information At the Main menu scroll with the arrow keys until you highlight About 1 Press D You will see About DOS Ultra Diag Pgm PX X BIOS VX X X Y DOS VX X 2 4 line 33 Key Printer Only Press C ee D You will see About DOS Ultra DOS H W Rev X Print Eng VX X MCS Lib VX X 3 Press to exit TC6035EZEM Rev C 10 98 Using Diagnostics 7 21 Exiting the Diagnostics Program 1 At the Main menu scroll with the arrow keys until you highlight Exit Press C e D You will see Exit Diag Y N 2 4 line 33 Key Printer Only Press unless you are already in Shift mode 3 Press Y to exit the program or N to return to the Main menu 7 22 Using Diagnostics TC6035EZEM Rev 10 98 TROUBLESHOOTING This chapter includes information about printer problems solutions Problems and Solutions Some common printer problems and their solutions are listed on the following pages Problem Solution Printer will not feed Switch to a fully charged handle Clos
11. You will see an Adjustment horizontal scroll bar 2 The default setting for the selected bar code type is indicated by anumber and a solid block on the bar Use the right arrow key to increase the contrast and the left arrow key to decrease the contrast in increments of 1 Press C eee to save the adjustment Checking the Sensors The Sensors menu provides the following selections On Demand Tests the On Demand sensor Black Mark Tests the Black Mark sensor To check the sensors scroll until you highlight Sensors on the Hardware Test sub menu Press CEnter D You will see Select item On Demand Black Mark Exit TC6035EZEM Rev C 10 98 Using Diagnostics 7 13 To run the On Demand test 1 From the Sensors sub menu scroll with the arrow keys until you highlight On Demand Press Cente D If the sensor is clear you will see On Demand Clear Values must be less than 288 If sensor is blocked you will see On Demand Blocked Values must be greater than 480 If the value is invalid make a note and call Service 2 Press to exit The values displayed may fluctuate on the screen 7 14 Using Diagnostics TC6035EZEM Rev 10 98 To run the Black Mark test 1 From the Sensors sub menu scroll with the arrow keys until you highlight Black Mark Press Center When the black mark is not positioned over the sensor you will see Black Mark White Values
12. demand mode or when printing and applying labels Non peel mode is for tags strips of labels or specialty paper Load the supplies in non peel mode when printing in continuous mode See your System Administrator to find out which mode you need TC6035EZEM Rev C 10 98 Loading Supplies 3 1 Loading for Peel Mode Peel mode separates labels from the backing paper which allows you to print and apply labels immediately You must load labels in this mode when the on demand sensor is enabled Confirm all loading procedures with your System Administrator because these procedures can vary depending on the application you are running To load your labels 1 Turn the printer on The printer initializes 2 Start the application and maneuver to the point where it prompts you to load the supplies 3 Press the latch buttons as shown and open the supply cover completely Supply Cover Latch Button 3 2 Loading Supplies TC6035EZEM Rev C 10 98 4 Pull back the supply lock tab 5 Squeeze or pull apart the supply holder at its base so it adjusts to the size of your supply roll You can set it at 1 2 1 5 and 2 0 Do not move the supply holder without pulling back the supply lock tab first sor Z an n 2 i 4 SupplyHolder TC6035EZEM Rev C 10 98 Loading Supplies 3 3 6 Press the supply lock down to lock the supply holder in place 7 Remove the sea
13. highest which is a or Numbering the positions 1 4 from top to bottom following is the meaning of each indicator Position Description 1 Function Key Mode Delete 2 Control Mode 3 Alt Mode 4 4 Upper case Alpha Mode Lower case Alpha Mode In the case of positions 1 and 4 you press the key twice to get the second indicator 4 2 Basic Operations TC6035EZEM Rev C 10 98 About the Keypad Information about the keypad and the function of the keys is for domestic models only 4 line 33 Key Printer Your printer may have a keypad as shown QO CO C9 CO G5 amp 9 GO es 15 60 G5 G9 CO G5 GCC DODDA Gm C HOV TC6035EZEM Rev C 10 98 Basic Operations 4 3 5 o Ctrl Shift Enter 75 gt A on 2 Symbol keys Number keys Alphabetic keys Function keys 4 4 Basic Operations Invokes a code or command designated by the application Invokes the function keys as designated by the application Invokes a code or command designated by the application Moves the cursor to the left while deleting one character at a time Invokes a code or command designated by the application Enters and exits Upper case and Lower case Alpha mode Enters a blank character on the display Accepts data or a menu Selection Invokes a code or command designed by the application or moves the cursor one position to the
14. must be greater than 480 When the black mark is positioned over the sensor you will see Black Mark Black Values must be less than 288 If the value is invalid make a note and call Service 2 Press to exit The values displayed may fluctuate on the screen TC6035EZEM Rev C 10 98 Using Diagnostics 7 15 Checking the Printhead The Printhead menu provides the following selections Dot Resistance Checks each dot on the printhead takes approximately four minutes Temperature Checks the working temperature range of the printhead To check the printhead scroll until you highlight Printhead on the Hardware Test sub menu Press CEnter D You will see Select item Dot Resistance Temperature Exit To run the Dot Resistance test 1 From the Printhead sub menu scroll with the arrow keys until you highlight Dot Resistance Press Ce D You will see Running Dot Test Then you will see Avg dot XXX Enter for dot value Esc to leave 7 16 Using Diagnostics TC6035EZEM Rev C 10 98 2 Press Cer D You will see Dot XX GOOD Value Valid values are 244 308 inclusive If the value is not within range please make a note and call Service The test continues with results displayed on the screen until each dot resistance has been tested and the results displayed 3 The test concludes by displaying Avg dot XXX Enter for dot value Esc to leave
15. the scanner is working If the scanner is not working ask your System Administrator to run a scanner test If these solutions do not work call Service TC6035EZEM Rev C 10 98 When calling for support you may need to tell Service the identification data for the radio and memory cards Use the information in this table or from the label inside the unit Option Label Aironet 2 4 U S A24US Aironet 2 4 U K A24UK Aironet 2 4 France A24FR Aironet 2 4 Germany A24GR Aironet 2 4 Australia A24AU Aironet 3500 A35US Symbol 2 4 U S 500mW S24US5 Symbol 2 4 U S 100mW S24US1 Symbol 2 4 U K S24UK Symbol 2 4 France S24FR Symbol 2 4 Germany S24GR Symbol 902 Mhz 900 Proxim 2 4 U S P24US Proxim 2 4 U K P24UK Proxim 2 4 France P24FR Proxim 2 4 Germany P24GR 2M Flash 2FLASH 4M Flash 4FLASH 8M Flash 8FLASH 20M Flash 20FLASH 40M Flash 40FLASH TC6035EZEM Rev C 10 98 Troubleshooting 8 3 8 4 Troubleshooting TC6035EZEM Rev C 10 98 REFERENCE INFORMATION EY Cable Pinouts The cable pinouts on the mini DIN connector on the printer are set as shown 9 5 Signal Send RTS Receive CTS Receive RX Ground Send TX DSR Send DTR Send DCD optional 5 volt DIN OIA A OIN TC6035EZEM Rev C 10 98 A 1 Reference Information A 2 Reference Information TC6035EZEM Rev 10 98 SPECIFICATIONS AND B ACCESSORIES Specifications
16. M 0 RC H 3 D O S based System wa m i u A 19 39 h Monarch PAXAR TC6035EZEM Rev C 10 98 1998 Monarch Marking Systems Inc All rights reserved Each product and program carries a respective written warranty the only warranty on which the customer can rely Monarch reserves the right to make changes in the product and the programs and their availability at any time and without notice Although Monarch has made every effort to provide complete and accurate information in this manual Monarch shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 1998 Monarch Marking Systems Inc All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the written permission of Monarch Marking Systems Inc Trademarks Monarch Pathfinder and Ultra are registered trademarks of Monarch Marking Systems Inc 6035 6076 6093 and 6094 are trademarks of Monarch Marking Systems Inc Datalight is a registered trademark of Datalight Inc ROM DOS is a trademark of Datalight Inc Monarch Marking Systems Inc Box 608 Dayton OH 45401 STATEMENT OF WARRANTY ON MONARCH MACHINES Limited Warranty THIS LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OR
17. Manual for descriptions of the selections Scroll with the arrow keys until you highlight the feature you want to enable disable Press C wer then type a new value Press to exit If you detect a problem with configuration please make a note and call Service About displays the type of scanner you have either a 1222 or a 1223 If you have no scanner it displays Scanner Unknown Press any key to exit Checking the Speaker The Speaker diagnostic function produces a test series of tones To check the speaker 1 At the Main menu scroll with the arrow keys until you highlight Speaker Press C ee D You will see Speaker Diagnostic 150 Hz tone 2 The speaker emits the test tones and the display changes automatically The test tones are at 150 300 600 1200 2400 and 4800 Hz If the speaker does not emit all tones please make a note and call Service 7 6 Using Diagnostics TC6035EZEM Rev C 10 98 Checking the Printer The Printer diagnostic function provides the following selections Machine Totals Displays the total amount of supplies printed in inches or the number of tags printed Hardware Test Displays a sub menu for testing Printing Sensors Printhead Battery and Motor Service Reserved for Service use only Diagnostics Calibration Calibrates the loaded supply Version Displays versions of print engine board and MCS library To check the printer 1 At the Main menu scroll with the
18. REPRESENTATIONS EXPRESSED OR IMPLIED INCLUDING MERCHANTIBILITY OR FITNESS FOR BUYER S PURPOSES THERE IS NO WARRANTY WHICH EXTENDS BEYOND THE LIMITED WARRANTY The Monarch product covered by this limited warranty is warranted to be free from defects in materials and workmanship for a period of one 1 year from the date of shipment to the original purchaser This limited warranty does not cover damage by accident abuse or violence or use by the original purchaser of other than the standard supplies furnished by or meeting the specification of Monarch or the Monarch product is operated or maintained contrary to the instructions provided by Monarch The warranty is void if the machine is altered or repaired by other than Monarch representatives This warranty does not include the furnishing of ribbons ink rollers tags labels or other supplies The Monarch product requiring warranty service may be shipped to the nearest authorized Monarch service facility with the transportation charges PREPAID Monarch is NOT responsible for damage that occurs during shipment if the product is not shipped in the original Monarch packaging The Monarch product will be repaired free of charge during the warranty period This warranty is valid only in the United States TABLE OF CONTENTS Laser Scanner Safety i 1 INTRODUCTION ut rts ictal pam Rui 1 1 Printer Types iare ace
19. acter Set Displays all available characters If any character does not display properly please make a note and call Service Character Fills the third line of the display with a single character selected from the keyboard If any problem is detected please make a note and call Service To check display characteristics 1 At the Main menu scroll with the arrow keys until you highlight Display Press C e D You will see Select LCD test Backlight Pixel Character Set 2 Scroll with the arrow keys to select the LCD test you want Press Center Each diagnostic function displays directions for starting that test Press to exit TC6035EZEM Rev C 10 98 Using Diagnostics 7 3 Checking Keyboard Connections The Keyboard diagnostic function displays a keypad replica to test keyboard connections To check keyboard connections 1 At the Main menu scroll with the arrow keys until you highlight Keyboard Press C ee D You will see a replica of the printer keypad 2 Press a key to verify the name of the key and its location on the replica Press twice to exit Testing the Serial Port This test is typically performed by Service or your MIS department To check the serial port you perform a loopback test which checks the port for receiving and sending data from a host The loopback plug referred to in the procedure below is part number 116850 available as an accessory To test the serial port 1 A
20. ar code that you have scanned successfully If that scan is successful this means the first bar code cannot be decoded See Chapter 8 Troubleshooting 5 2 Using the Laser Scanner TC6035EZEM Rev C 10 98 Cleaning the Scanner Window CAUTION Do Not use solvents e g alcohol or acetone or abrasive cleaners to clean the scanner window This will damage the finish Clean the scanner window whenever the window appears to be dirty or smeared To clean the scanner window 1 Moisten a soft cloth with water 2 Wipe the window until it is completely clean Scanning Tips Make sure there are no voids in the bar code symbol Hold the scanner four to eight inches from the bar code Move the scanner toward and away from the bar code to find the correct distance for a successful scan Aim the scanner at a slight angle to the bar code Keep the scanner window clean Move to a more dimly lit area if you have several unsuccessful scans Direct sunlight may cause unsuccessful scans TC6035EZEM Rev C 10 98 Using the Laser Scanner 5 3 5 4 Using the Laser Scanner TC6035EZEM Rev C 10 98 AND MAINTENANCE KA This chapter tells you how to clear supply jams clean the printhead clean the platen roller clean the sensors store the printer 999 TC6035EZEM Rev 10 98 Care and Maintenance 6 1 Clearing Supply Jams When clearing a Supply jam check the label deflec
21. arrow keys until you highlight Printer Press Ce ner You will see Select item Machine Totals Hardware Test Service Diag 2 Scroll with the arrow keys until you highlight the printer test you want Press Cente Go to the section you selected for more instructions TC6035EZEM Rev C 10 98 Using Diagnostics 7 7 Displaying Machine Totals To display machine totals 1 From the Printer menu scroll with the arrow keys until you highlight Machine Totals Press C eee D You will see Select item Inches Printed Tags Printed Exit 2 Scroll with the arrow keys to select the number of inches printed or the number of tags printed Press Center The number of inches or number of tags is automatically displayed Press to exit Performing Hardware Tests The hardware test sub menu has the following selections Printing Prints a test pattern performs a speed test prints the gray scale or adjusts contrast Sensors Tests on demand and black mark sensors Printhead Checks the dot resistance and temperature of the printhead Battery Checks the battery charge state Motor Checks the functionality of the motor Hardware tests are typically performed by an authorized Service representative However if you need to run any of these tests make sure you read the following sections for the acceptable results of each test and when it is necessary to call Service 7 8 Using Diagnostics TC6035EZEM Rev C 10 98 When
22. calling Service be sure to provide the exact results To perform Hardware Tests 1 From the Printer menu scroll with the arrow keys until you highlight Hardware Test Press Center You will see Select item Printing Sensors Printhead 2 Scroll with the arrow keys until you highlight the hardware test you want Press Ere Go to the section you selected for more instructions Checking the Printing The PRINTING sub menu provides the following selections Test Pattern Prints a label to verify that the printhead strobes are working Print Speed Verifies that the supply is moving through the printer at the correct speed for printing scannable bar codes Gray Scale Checks the uniformity of the printing Adjust Contrast Adjusts print contrast TC6035EZEM Rev C 10 98 Using Diagnostics 7 9 To check the printing scroll until you highlight printing on the Hardware Test menu Press Center You will see Select item Test Pattern Print Speed Gray Scale To print the test pattern 1 Load supplies in non peel mode 2 From the Printing sub menu scroll with the arrow keys until you highlight Test Pattern Press Center D You will see Ready to print 3 Press Cener to print the test sample shown below Press to exit If your printed test sample has fewer lines or no lines keep the test sample and call Service 7 10 Using Diagnostics TC6035EZEM Rev C 10 98 To run the Print Speed test
23. des verify them against data in a database via a radio in your printer if you have this option and return new data to print a label This manual lists the features of your printer and provides instructions on charging the battery handle and loading supplies The manual also describes how to care for and maintain of your printer Printer Types The printer comes in two types The printer on the left has a 4 line display and 33 keys The printer on the right has an 8 line display and 48 keys Other than the way things appear on the display or how you use the keys the two printers are the same The information in this manual applies to both printers unless specified otherwise TC6035EZEM Rev C 10 98 Introduction 1 1 1 2 Printer Features The printer features alphanumeric keypad on demand and continuous printing adjustable supply width capabilities clock calendar Datalight ROM DOS 6 22 operating system RS 232 communications graphic printing capabilities display backlight low power shutdown to conserve the battery radio communication factory installed option laser scanner factory installed option international keypad factory installed option See Appendix B Specifications and Accessories for a list of available accessories Operator s Checklist Before collecting data or printing you must v charge the battery handle See Charging the Battery Hand
24. e the supply cover completely Load the supply correctly Check the platen roller for jammed labels Printer will not print Switch to a fully charged handle Load the supply correctly Clean the printhead Print has voids or is too Load the supply correctly light Close the supply cover completely Switch to a fully charged handle Clean the printhead Check the supply for damage or defects Printer partially prints on Switch to a fully charged handle the supply and fails to Saponaste the KoybAd od Load the supply correctly trigger A low battery or recharge message does not appear on the display TC6035EZEM 10 98 Troubleshooting 8 1 8 2 Troubleshooting When you first turn on the printer the line moving across the bottom of the screen stops and the logo screen never disappears Turn off the printer Then turn it back on while holding down the key When messages appear release the key Note the message on the screen when the messages stop scrolling and report the problem to the System Administrator Problem Solution Printer fails to respond to the keypad during data entry A low battery or recharge message does not appear on the display Switch to a fully charged handle Scanner will not scan a bar code See Scanning Tips in Chapter 5 The bar code symbol may have voids Scan a previously scanned bar code to verify that
25. e the supply roll as shown in Press the supply lock down to lock the supply holder in place Remove the seal from the supply roll the supply holder so that it feeds labels from the bottom The black marks on the labels should be facing down Specialty paper has no black marks Feed the supply under the applicator roller and over the label deflector NEUE A Applicator Roller a Label Deflector Press the trigger or a key assigned by your System Administrator until all slack is removed Discard extra supplies Close the supply cover completely 3 10 Loading Supplies TC6035EZEM Rev C 10 98 Printing in Continuous Mode In continuous mode the printer prints one supply or a strip of supplies all at once Supplies may be thermal labels tags or specialty paper Whether you are printing in continuous mode depends on the application you are running Ask your System Administrator if you are printing in this mode Before you begin printing make sure the handle is fully charged and attach the safety strap of the printer to your wrist Most likely the application you are running will have you print labels in continuous mode as follows 1 Press the trigger or other key the System Administrator assigns 2 When printing stops cut the supply and remove the strip Removing Supplies To remove supplies 1 Peel Mode Only Tear the backing paper just above the pinch
26. ethan odi edo bent Pind dris virtue 1 1 Printer Features i Lee ERR RE ER RET EE 1 2 Operator s Ghiecklisl 2r har EIC ERES Fe 1 2 GETTING STARTED rule etr ek li otl de 2 1 Turning on the 2 1 Charging the 2 1 Charging the Backup 2 5 Changing the Battery 2 6 LOADING SUPPIIES ira Sache n Rd nei 3 1 Loading for Peel 3 2 Printing in On Demand Mode 3 6 Loading for Non Peel 3 8 Printing in Continuous 3 11 Removing SUpplles e E yr Rep REESE m RR 3 11 BASIC OPERATIONS soos ERE ERE UG EE 4 1 About the Display i odorem sete Po D 4 1 Reading the Printer 5 4 1 About ihe ess speres ere eee RO re DP deco pud 4 3 4 line 33 Key Printer 4 3 8 line 48 Key Printer 4 5 About Data Entry Modes 4 7 8 1 48 Key Modes 4 7 Using Numeric Normal
27. f you are using an 8 line 48 Key Printer TC6035EZEM Rev C 10 98 Using Diagnostics 7 1 To access these options you need to use the Diagnostic program To start the Diagnostic program 1 4 line 33 Key Printer Only From the DOS prompt press if not already in Shift mode 2 Type DIAG and press C eec D You will see DOS Ultra Diagnostic Display Keyboard Serial Port The currently selected diagnostic function is displayed in inverse mode An arrow to the right of the display means that there are more functions 3 4 line 33 Key Printer Only Press to return to normal mode 4 Scroll with the arrow keys until you highlight the diagnostic function you want to use Press Center Use the right or down arrow keys to scroll down the list of functions Use the left or up arrow keys to scroll up the list To exit any diagnostic function press or scroll to Exit in the menu and press CEnter D T 2 Using Diagnostics TC6035EZEM Rev 10 98 Checking Display Characteristics The Display diagnostic menu provides the following selections Backlight Turns the backlight on and off to ensure it is functioning properly If the backlight does not turn on and then off please make a note and call Service Pixel Tests all the individual pixels on the display One pixel line toward the bottom of the printer will not have its pixels set If any other positions are skipped please make a note and call Service Char
28. g make sure the handle is fully charged and attach the safety strap of the printer to your wrist 3 6 Loading Supplies TC6035EZEM Rev C 10 98 Most likely the application you are running will have you print labels in on demand mode as follows 1 Press the trigger or other key your System Administrator assigns 2 Apply the label Subsequent labels print automatically after you apply each label As each prints apply the label To remove excess backing paper gently tear down TC6035EZEM Rev C 10 98 Loading Supplies 3 7 Loading for Non Peel Mode Non peel mode feeds the supply through the printer in one continuous strip Use non peel mode to print strips of labels tags or specialty paper To load your supply 1 Turn the printer on The printer initializes 2 Start the application and maneuver to the point where it prompts you to load the supplies 3 Press the latch buttons as shown and open the supply cover completely Supply Cover Latch Button 3 8 Loading Supplies TC6035EZEM Rev C 10 98 4 Pull back the supply lock tab 5 Squeeze or pull apart the supply holder at its base so it adjusts to the size of your supply roll You can set it at 1 2 1 5 and 2 0 Do not move the supply holder without pulling back the supply lock tab first sor Z an n 2 i 4 SupplyHolder TC6035EZEM Rev C 10 98 Loading Supplies 3 9 10 11 Plac
29. hese products call your Sales Representative B 2 Specifications amp Accessories TC6035EZEM Rev C 10 98 GLOSSARY Following is a list of terms that you ll need to know to operate the printer Application Backlight Black Mark Sensor Cable Pinouts Calibration Continuous Mode Dot Mini DIN Connector Non Peel Mode On Demand Mode The computer program that runs on the printer and controls how you print scan and enter data A light that when on enables you to see the printer s display better A sensor used to position supplies The printer uses it in conjunction with supplies that have black marks on the back of each tag or label When it senses a black mark it knows it has reached the end of the current tag or label The individual signals carried through the printer s cable The printer process that determines the length and width of the supplies The printing mode where a strip of tags or labels is printed at once An individual element on the printhead that when inked in conjunction with other inked elements makes printed characters or symbols The end of the cable that fits into the serial port on the printer The printing mode where labels are not automatically removed from their backing paper The printing mode where if you are printing multiple tags or labels one is not printed until you remove the previously printed tag or label TC6035EZEM7 98 On Demand Sensor
30. ions TC6035EZEM Rev C 10 98 Using Delete Mode To use the Delete mode 1 Press On the 4 line 33 Key Printer the cursor is an underscore and a vertical line appears on the left side of the display On the 8 line 48 Key Printer the cursor is an underscore and an F appears on the status line 2 Press to enter delete mode On the 4 line 33 Key Printer the cursor is an underscore and a indicator appears on the left side of the display On the 8 line 48 Key Printer the cursor is an underscore and an X appears on the status line Continue deleting by pressing repeatedly Return to the original mode by pressing any other key besides Use of Delete mode is dependent on the application you are running You cannot enter delete mode on the DOS Command line Using the Alt and Ctrl keys The and keys invoke codes or commands designated by the application To use the or key 1 Press the appropriate key s to enter this mode 4 4 2 Press the key you need for your application TC6035EZEM Rev C 10 98 Basic Operations 4 13 4 line 33 Key Printer When you press the key the cursor is an underscore and a vertical line appears on the left side of the display 8 line 48 Key Printer When you press the key the cursor is an underscore and a C appears on the status line When you press the key the cursor is an underscore and an A appears on the status line Restarting the Printer To restart the printe
31. l from the supply roll Peel and discard the first four inches of labels from the backing paper Tear evenly across the supply strip 8 Place the supply roll as shown in the supply holder so that it feeds labels from the bottom The black marks on the labels should be facing down 9 Hold the printer upright and gently press down on the label deflector as shown It may be stiff Label Deflector 3 4 Loading Supplies TC6035EZEM Rev C 10 98 10 Feed all four inches of the backing paper over the peel bar and under the applicator roller and the label deflector Applicator Roller Deflector 11 Push the label deflector up until it snaps into place 12 Partially close the supply cover to the first position until it clicks once Do Not close the cover completely at this step or label jams may occur TC6035EZEM Rev C 10 98 Loading Supplies 3 5 13 Hold the supply edge between the feed and pinch rollers and then press the trigger or a key assigned by your System Administrator until all slack is removed Discard the extra labels that feed Feed Roller Pinch Roller 14 Close the supply cover completely Printing in On Demand Mode In on demand mode the printer prints a label each time you remove the previously printed label Whether you are printing in on demand mode depends on the application you are running Ask your System Administrator if you are printing in this mode Before you begin printin
32. le in Chapter 2 w attach a fully charged battery handle See Changing the Battery Handle in Chapter 2 VY load your supplies See Loading for Peel Mode or Loading for Non Peel Mode in Chapter 3 Introduction TC6035EZEM Rev C 10 98 GETTING STARTED 2 After you unpack your printer charge the battery handle first and then attach it to the printer Turning on the Printer When you first turn on the printer our logo appears You ll also notice a line moving horizontally across the bottom of the display The movement of this line is tied to the progression of tasks the printer must do to get ready When the printer finishes the line and logo disappear If they don t disappear see Chapter 8 Troubleshooting Charging the Battery The printer is powered by a 12VDC NiCd battery pack in the handle You can use and recharge the battery handle daily for approximately two years See the label on the bottom of the handle for battery recycling and disposal information A stored battery handle loses 2 to 3 of its charge per day Do Not store a battery handle for a long period of time because it may lose its charge If storing the printer for longer than a month charge the battery once a month or leave the battery attached to the printer and plugged in to a trickle charger TC6035EZEM Rev C 10 98 Getting Started 2 1 Extremely hot or cold environments will change the discharge rate Charge the ba
33. left and deletes the character Invokes a code or command designated by the application 0 9 A Z lt gt INS amp DELETE F7 F8 F9 F4 F5 F6 F1 F2 F3 HOME END F10 _ TC6035EZEM Rev C 10 98 8 line 48 Key Printer Following is a diagram of the keypad T E e e e T 4 2 e i 8 DEL the symbols appearing on the face of the number keys do not appear on the keypad These are hidden symbols functions that you enter in Upper case Alpha mode CO 986 70 499066 89090 T e T T o OOO 8 6600 e TC6035EZEM Rev 10 98 Basic Operations 4 5 Key Description Fct Ctrl Alt Shift Bksp Enter Esc Tab Del Home End Ins PgUp PgDn T oos 4 6 Basic Operations Toggles Function Key mode on off Toggles Control mode on off Toggles Alt mode on off Toggles Upper case Alpha mode on off Moves the cursor one position to the left then deletes the character Accepts a DOS prompt command application specific data or menu selections Moves the cursor one position to the left then deletes the character or invokes a code or command designated by the application Invokes a code or command designated by the application To enter Caps Lock Mode press Fct then Shift TC6035EZEM Rev C 10 98 Ab
34. out Data Entry Modes There are Six data entry modes Numeric Normal mode default Upper case Alpha mode Lower case Alpha mode Function Key mode Delete mode Alt and Ctrl Key mode 9 9 99 See Reading the Printer Status and About the Keypad for more information When the printer is turned on you are in Numeric Normal mode For Upper case Press Git Alpha Press twice to return to Numeric Normal 4 line 33 Key printer Press once to return to Numeric Normal 8 line 48 Key printer For Lower case Press twice Alpha 4 line 33 Key Press once to return to Numeric Normal Printer only See Reading the Printer Status and About the Keypad for more information 8 line 48 Key Modes The ninth display line indicates which mode the printer is in See Reading the Printer Status for more information To enter or exit the modes use the function keys See About the Keypad for more information When you enter any mode except Delete it stays in effect through the next key press The printer then returns to Normal mode Delete mode stays in effect until you press a key other than Del TC6035EZEM Rev C 10 98 Basic Operations 4 7 The modes are not mutually exclusive In different cases you can have more than one in effect Using Numeric Normal Mode Numeric Normal mode is the default mode when the printer is turned on 4 line 33 Key Printer This mode allows you to use the following keys on the keypad
35. r press 4 14 Basic Operations TC6035EZEM Rev C 10 98 USING THE LASER SCANNER Your printer may have a built in scanner This product is certified to be a Class Il laser product with the United States DHHS Center for Devices and Radiological Health The scanner emits less than 1 0 milliwatt beam of laser light from the scanning window Laser light in excess of Class limits must be inside a protective cover No maintenance is required to keep this product in compliance with IEC 825 and DHHS Regulation 21 Subchapter J No controls are provided for operation or maintenance CAUTION Laser light Do Not stare into the beam TC6035EZEM Rev C 10 98 Using the Laser Scanner 5 1 Scanning a Bar Code The application you are running controls when you can scan a bar code When it indicates to scan 1 Attach the safety strap to your wrist 2 Point the scanner at a slight angle approximately four to eight inches from the bar code symbol 3 Press the trigger or other key specified by your System Administrator The Laser Scan LED lights after a successful scan This light is at the bottom of the keypad on the 4 line 33 Key Printer and on the right side of the display on the 8 line 48 Key Printer If the bar code does not scan Change the angle of the scanner and press the trigger again Make sure the scanner window is clean See Cleaning the Scanner Window later in this chapter Try scanning another b
36. roller 2 Open the supply cover completely 3 Twist the supply roll or core while pushing down and then pull forward to remove TC6035EZEM Rev C 10 98 Loading Supplies 3 11 3 12 Loading Supplies TC6035EZEM Rev C 10 98 BASIC OPERATIONS 4 This chapter gives you information about the display the keypad the data entry modes About the Display Each display line contains 20 characters Depending on the application running you may have to use the arrow keys to scroll right up or down to see the entire display An arrow to the bottom right of the display means that there are more functions Read the following sections to use the arrow keys Reading the Printer Status 8 line 48 Key Printer Only The following indicators can appear at the bottom of the display depending on the data entry mode the printer is in FCAT X Indicator Description F Function Key Mode Control Alt Mode a Upper case Alpha Mode Caps Lock Mode X Delete Mode dependent on the application running TC6035EZEM Rev C 10 98 Basic Operations 4 1 When none of the indicators are on the printer is in Normal Mode This mode is current when you first turn the printer on See About Data Entry Modes for more information 4 line 33 Key Printer Indicators appear along the left side of the display to show the mode the printer is in The indicators are vertical lines except for the lowest level which is a k or a 4 and the
37. roved charger Refer to the Battery Addendum for more information on battery usage TC6035EZEM Rev C 10 98 Getting Started 2 3 To charge the battery handle with the fast charger 1 Turn the printer off 2 Remove the battery handle see Changing the Battery Handle 3 Plug the round connector of the charger into the socket on the battery handle 4 Plug one end of the power cable into the charger and the other end into a grounded three prong electrical outlet of the correct voltage Refer to the instructions that come with the charger for more information Battery Handle Connector 2 4 Getting Started TC6035EZEM Rev C 10 98 Charging the Backup Battery The printer has a rechargeable Nickel Metal Hydride NiMH battery that backs up the battery handle If both batteries are completely drained when you turn on the printer a CMOS error occurs You will receive one or two error messages depending on the type of problem This message appears if power is lost WARNING CMOS FAILURE DEFAULTS RESTORED This message appears if data is corrupted WARNING CMOS CHECKSUM INVALID DEFAULTS RESTORED If you receive either message 1 Press any key after each message The printer attempts to finish booting 2 Replace the drained battery handle with a fully charged battery handle and turn the printer on The length of time it takes for the NiMH battery to recharge varies up to eight hour
38. s depending on the options you have on your printer if how and how long you use the printer while recharging The battery handle may drain before the NiMH battery is fully charged probably after four hours depending on the factors listed above This drainage affects recharging performance For example an hour of printing scanning radio communications or just sitting untouched takes different amounts of power To avoid this drainage you may need to switch battery handles or plug the printer into a fast charger while recharging the NiMH battery TC6035EZEM Rev C 10 98 Getting Started 2 5 The best bet for a quick recharge is to place a powered on printer on a fast charger and leave it alone for eight hours Changing the Battery Handle To change the battery handle 1 Important Turn the printer off 2 Hold the latch down while you slide the battery handle off towards the keypad 3 Slide a fully charged battery handle onto the printer until it stops Make sure the latch clicks when you attach the battery handle 2 6 Getting Started TC6035EZEM Rev C 10 98 LOADING SUPPLIES 3 The printer uses thermal supplies synthetic labels paper labels and tags specialty paper See Appendix B Specifications and Accessories for available supply sizes There are two methods for loading supplies Peel mode is for labels only Load the supplies in peel mode when printing in on
39. t the Main menu scroll with the arrow keys until you highlight Serial Port Press C ee D You will see Insert loopback plug into serial port connector Press key to cont 7 4 Using Diagnostics TC6035EZEM 10 98 2 Insert the loopback plug and press any key except to start the test Press to exit 3 When the test finishes you will see Press Esc to cont Testing speed XX Testing parity XX Testing ctrls XX where XX is OK or err Press to exit If the printer fails to send or receive data please make a note and call Service Testing the Scanner The Scanner diagnostic function provides the following selections Trigger Scanner Displays scanned bar code values for successful scans or no data for scan failures Configuration Allows the user to enable or disable scanner features for specific bar code types low power mode and time out mode To test the scanner 1 At the Main menu scroll with the arrow keys until you highlight Scanner Press Center D You will see Select scanner test Trigger scanner Configuration About 2 Scroll with the arrow keys until you highlight the scanner test you want Press Center D Press to exit TC6035EZEM Rev C 10 98 Using Diagnostics 7 5 Trigger Scanner displays directions for running that test If you detect a problem scanning please make a note and call Service Configuration displays a menu of selections Refer to the Programmer s
40. ting the 7 5 Checking the Speaker pp 7 6 Checking the Printer 7 7 Displaying Machine 7 8 Performing Hardware 5 5 7 8 Service 0 5 7 19 Calibrating 5 7 19 Checking Hardware Version Information 7 20 Checking Software Version 7 21 Exiting the Diagnostics 7 22 ii Table of Contents TC6035EZEM Rev C 10 98 TROUBLESHOOTING E 8 1 Problems and 50 8 1 REFERENCE A 1 Cable ori roh HP ee A 1 SPECIFICATIONS AND B 1 SpecificationgS cedo rr bal mE a RO ae B 1 Supply SIZ8S non dates eas Roca B 2 ACCOSS TIOS bre 2 GLOSSARY cooker rele ek et ght ei chee hed ak shee M 1 TC6035EZEM Rev C 10 98 Table of Contents iii INTRODUCTION 1 The Monarch DOS based PATHFINDER Ultra printer can act as a data collection device a printer or both You can scan bar co
41. tor feed and pinch rollers To clear a supply jam 1 Press the latch buttons and open the supply cover completely 2 Gently press down with your fingers on the label deflector 3 Remove the supply and backing paper See Removing Supplies in Chapter 3 6 2 Care and Maintenance TC6035EZEM Rev C 10 98 4 Gently remove any jammed supply and close the deflector Do Not pull the jammed supply out through the front of the label deflector Do Not use sharp objects to remove jammed supplies 5 Check the feed and pinch rollers for jammed supply Wt V eet cs M Pinch Roller Feed roller is behind it 6 Gently remove any jammed supply TC6035EZEM Rev C 10 98 Care and Maintenance 6 3 Cleaning the Printhead Clean the printhead after using 7 10 rolls of supplies in extreme temperatures humid conditions or dirty environment when you see voids in the print after a supply jam Use isopropyl alcohol on the interior areas only never on the exterior Do Not use silicone to clean or lubricate Use any of the following items to clean the printhead soft cloth moistened with isopropyl alcohol Monarch Cleaning Pen 114226 Monarch 6076 Cleaning Kit Do Not use sharp objects to remove adhesive or label particles from the printhead area Do Not touch the printhead with your fingers These actions may damage the printhead and void your warranty
42. ttery handle only when it is drained If you charge a battery that already contains a charge you decrease the battery s charge capacity and life Always fully discharge and charge the battery handle The following will decrease battery operating time using the laser scanner communicating via radio frequency enabling the backlight printing especially when printing large amounts of data on the supply or when printing in on demand mode CAUTION Always keep a charged handle attached to the printer Storing the printer without a handle may erase or alter the memory To ensure maximum battery charge cycles charge the battery handle only when the printer indicates that it needs to be charged Before operating the printer charge the battery handle and attach it to the printer You can use one of the following chargers Charger Approximate Charging Time 6093 07 Fast Charger 1 5 hours 6094 01 Four Station Charger 1 5 hours 2 2 Getting Started TC6035EZEM Rev C 10 98 Charge time may vary depending on the type of battery and the degree to which the battery was drained For example high capacity batteries may take one or two hours longer to charge When using or storing the charger Do Not wrap the cord around the charger Do Not pull or put unusual stress on the cord Before using the charger inspect the cord for bare wires Do Not use a charger with bare wires Use only a manufacturer app
43. turn off caps lock TC6035EZEM Rev C 10 98 Basic Operations 4 9 Using Lower case Alpha Mode 4 line 33 Key Printer Only This mode allows you to enter lower case letters When you are in Lower case Alpha mode the cursor is an underscore and the 4 indicator appears on the left side of the display as shown To use Lower case Alpha mode 1 When you are in Numeric Normal mode press twice to enter Lower case mode 2 Enter your data 3 Press to return to Numeric Normal mode Special Key Combinations You can switch between modes temporarily to enter combination upper case lower case numeric data For example you may need to enter a part number which includes numeric and alpha characters 123AB45 4 line 33 Key 8 line 48 Key 1 Enter 123 1 Enter 123 2 Hold and enter AB 2 Press then enter AB 3 Release and enter 45 3 Press D then enter 45 4 10 Basic Operations TC6035EZEM Rev C 10 98 To switch modes temporarily use the keys shown in this table Mode you are in You need Press Hold Press 4 line 33 Key S line 48 Key rinter rinter Numeric Normal Upper case or Alpha then Lower case The letter as Alpha needed Upper case Lower case or then Alpha Alpha Numeric Normal The letter as needed Lower case Upper case e or then Alpha Alpha Numeric Normal The letter as needed Ctrl and Alt also invoke codes or commands designated by the application
44. ver 6 6 Care and Maintenance TC6035EZEM Rev C 10 98 Cleaning the Sensors To clean the on demand sensor 1 Turn the printer off and open the supply cover 2 Open the label deflector by gently pressing down with two fingers 3 Clean the on demand sensor with a soft cloth moistened with water On Demand Sensor TC6035EZEM Rev C 10 98 Care and Maintenance 6 7 To clean the black mark sensor 1 Turn the printer off open the supply cover and remove the supplies 2 Clean the black mark sensor with a soft cloth moistened with water Black Mark Sensor 6 8 Care and Maintenance TC6035EZEM Rev C 10 98 Storing the Printer Store the printer with a handle attached Do Not store the printer in or near magnetic fields wet damp areas dirty or dusty areas areas of intense vibration or shock CAUTION Storage in or near these areas can damage the printer and void your warranty TC6035EZEM Rev 10 98 Care and Maintenance 6 9 6 10 Care and Maintenance TC6035EZEM Rev 10 98 USING DIAGNOSTICS Only Service or a System Administrator should use diagnostics You can use diagnostics to check display characteristics check keyboard connections test the serial port test the scanner check the speaker check the printer 999999 check the versions of various parts of the printer The screens shown in this chapter will differ more information will appear i
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