Managed Receiving – VENDOR and CARRIER USER MANUAL
Contents
1. Managed Receiving VENDOR and CARRIER USER MANUAL This manual provides explanations of the Managed Receiving web based Scheduling Application its functionality and definitions of terms and usage for Vendors and Carriers utilizing the system Ann Hoff Warren Sanks 2 22 2013 Managed Receiving VENDOR and CARRIER USER MANUAL TABLE OF CONTENTS ae CONTACT INFORMATION Managed Receiving Capstone Support e WHAT IS MANAGED RECEIVING P THE RECEIVING PROCESS e How Do I Access Managed Receiving Registration amp Logging On e Tool Bar Symbols e Help 7 APPOINTMENT SCHEDULING PROCESS FOR VENDORS AND CARRIERS e Creating a New Appointment Schedule an Appointment Date and Time selection Time Slot Selection Schedule Appointment Appointment Confirmation Gate pass e The Appointment Tab List e Update Edit an Appointment e Cancelling an Appointment FREQUENTLY ASKED QUESTIONS FAQs i How dol print my Gate Pass when an appointment has already been made 2 lgetan error message that says Too many pallets for door What do I do 3 When I try to print my Gate Pass I get a blank page What do I do 4 lcan t find a time slot for my appointment What do I do 5 Llreceive a message stating that One or more of the orders is outside the due date range What do I do 6 How do I change my appointment lis2. 2009 03 30 625 01 15 2009 00 00 01 15 2009 12 15 2 077 01 15 2009 00 00 01 15 2009 12 16 1 836 01 08 2009 00 00 01 15 2009 16 00 543 01 18 2009 00 00 01 15 2009 07 00 364 SIPPILI pen pen Open Open Open Open pen Open Open Open Open FROZEN ORY b PERISHABLE T PERISHABLE T D T D T T T T b T Managed Receiving VENDOR and CARRIER USER MANUAL CREATING A NEW APPOINTMENT Continued The appointment scheduling process consists of several simple steps e Step1 From the Schedule Appointment screen displayed below enter the purchase order number in the box to the left of Find Order e Step 2 Click on Find Order Purchase order number is listed below as an example o To add additional purchase order s to a load enter the PO number in the box to the left of Find Order and then click Find Order Schedule Appointment Having trouble making this Appointment Click on the Link below to email support Include the issue you are experiencing All PO s should be on the Appt before requesting Help Need Help Click here if you need help with this appointment Client Orders Warehouse Inbound Unload Backhaul Backhaul Conf oas we Wi Wim Pales Charge Pikp bau mus g FARSPROE g Tom 865 073 9 n Find Order Create Order Totals Warehouse Pallets 23 0 Max Warehouse Pallets 400 0 Min Warehouse Pallets 0 0 Es
3. Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL CREATING A NEW APPOINTMENT This feature is used primarily by Vendor and Carrier users The client s backhaul division would also utilize this feature to schedule any backhauls for company trucks The appointment schedule grid displayed below is available to the client user only An appointment can be scheduled from the Schedule or the Appointment 247 837561 dashboard page Click the green Plus sign to begin the appointment Appointment List Appointments for Tomorrow 1 15 09 04658 014555 27 4621 0146606 0145008 016710 04881 0145836 04837 0484 045873 BRIDGFORD MARKETING CO COTT BEVERAGES USA MINUTE MAID COMPA BALLARD S FARM SALSA CCDA WATERS LLC 8 CCDA WATERS LLC B FARLEY S amp SATHERS CA FARLEY S amp SATHERS CAI THE POUND CAKE COMPA FARLEY S amp SATHERS C 1 10191 GE NC 10533 r f UPPER CRUST LTO 20844 D D 15 CO 30226 Y CO 30226 Y LLC 20641 0 Y CO 30226 PANY 20366 MDI MI DAVIS EXPRESS BALLAROS FARM TWC TWC STONES TRANSPORT Y Y MD Shippers Warehouse 01 16 2009 00 00 01 15 2009 12 00 90 01 16 2009 00 00 01 15 2009 12 00 834 01 15 2009 00 00 01 15 2009 05 00 1 580 01 15 2009 00 00 01 15 2009 05 00 469 01 15 2009 00 00 01 15 2009 15 15 1 612 01 15 2009 00 00 01 15 2009 15 15 1 512 01 15 2009 00 00 01 15
4. 0AM EST Door 335 03 01 2013 03 00AM EST Door 337 03 01 2013 03 00AM EST Door 339 03 01 2013 03 00AM EST Door 340 03 01 2013 06 00AM EST Door 330 03 01 2013 06 00AM EST Door 332 03 01 2013 06 00AM EST Door 335 03 01 2013 07 30AM EST Door 332 03 01 2013 07 30AM EST Door 334 03 01 2013 07 30AM EST Door 335 03 01 2013 07 30AM EST Door 339 03 01 2013 08 00AM EST Door 332 03 01 2013 08 00AM EST Door 334 03 01 2013 08 00AM EST Door 335 03 01 2013 08 00AM EST Door 337 Backhaul Conf Unload Backhaul Charge Pickup 139 33 Inbound Pallets 165 00 Min Warehouse Pallets 0 hinutes per pallet p Bad Wood and Restacks fime 01 45 AM 03 01 2013 03 00AM EST Door 317 v Please use Time Slot Drop Down to see All Available slots for this day It is Not necessary to click Find Slot The time can only be guaranteed if the delivery matches the orders on the appointment Vj If you do not wish to use the unloadin g service please un check the box Schedule Appointment Cancel Managed Receiving VENDOR and CARRIER USER MANUAL TIME SLOT SELECTION e Step 5 After clicking Find Slot the optimal available time slot door appears o For alternate time slots doors click on the blue drop down arrow and alternate time slots doors will be presented You may click on the acceptable time slot door o If unable to obta
5. 6 Door 301 G AFA Active Estimated Unloading Charge Inbound Pallets Appointment List Add another Appointment Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL THE GATE PASS e The Gate Pass allows the user to verify delivery information including date time purchase order number s vendor s and estimated unloading cost It should be printed and retained e The driver should be provided with a copy of the Gate Pass e It is necessary to provide the driver with a hard copy of the Gate Pass e This Gate Pass should be presented to the guard when checking in at the facility DULL AT 7202 1204270 Gate Pass Confirmation Number 202 1204270 Purchase Order 374537 374335 Vendor 4517 CSM BAKERY PRODUCTS NA DRY 9277 R amp R TEXTILES MILLS INC Carrier FEDEX FREIGHT Appointment Time 02 27 2013 10 00 PM CST Gate In Time Door 33 AG Total Pallets 19 Unioading Service Yes Estimated Unloading Cost 42 24 Drop Load No From to the R Directions Call Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL THE APPOINTMENT TAB e To review update an appointment click on the appointment number and make necessary changes Be sure to click Update Appointment to affect your changes s e To adjust date parameters click on the right or left gold arrow to advance forward or backward depending on
6. BACKHAULS S ROP LIST LATE APPTS PERFORMANCE PO LIST KIM LOGISTICS LATE DOCK SCHD CHNGS DOOR SCHD CHNGS Appointment Help Screen Please provide the following information first Expected Date Expected Time 10 00 HEDULED ORDERS APPOINTMENTS PURCHASE ORDERS KIM SCHEDULED ALERTS DETAILS SITE ADMIN COMPLETE SCHED VS REC SCHED LATE APPT CHANGES LATE BACKHAULS SCHEDULE PRODUCE DAILY VNDR PERF PERFORMANCE PO LIST KIM LO S LATE DOCK SCHD CHNGS DOOR SCHD CHNGS Contact Support Send a message to product support in the event of an issue Having trouble making this Appointment Click on the Link below to email support Include the issue you are experiencing All PO s should be on the Appt before requesting Help amp Complete the Email Template to the right and Click Send Subject 17 Appt Date 07 24 2012 10 00 EDT PO Enter your message Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL APPOINTMENT SCHEDULING PROCESS e Scheduling an appointment O O O O O 0 O Provider Registration Creating a New Appointment Date and Time selection Slot Selection Schedule Appointment Drill Down Feature Appointment Confirmation Gate pass e Appointment list e Editing Updating an appointment Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL PROVIDER REGISTRATION Vendor Carrier In or
7. E if additional Tool Bars from Google The Weather Channel etc are part of the IE toolbar Managed Receiving is certified to run on Mozilla Fire Fox Note Please make sure the IP address that the site needs is not being blocked Many IT Departments will limit the sites users have access to in an effort to prevent viruses The web address for Managed Receiving must be on the Safe Acceptable list Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL GLOSSARY OF TERMS Average Unload Time the average time required to unload per pallet in minutes Cancelled a request to cancel the appointment only has been submitted by the Vendor Carrier This does not affect the status of the purchase order Confirmation Number the appointment number A unique number assigned to each appointment Door Count the number of doors required to unload a shipment Multiple doors are used for appointments that require large breakdowns Drop Load a carrier or vendor that has been preapproved to have the trailer dropped on the yard and unloaded at a later time Vendors carriers may refer to this as drop and hook dropping one of their loaded trailers and picking up one of their empty trailers as opposed to Live Unload Gate In time the truck is allowed in the gate and put to a door for receiving Gate Out time the truck is released from the door and cleared to leave the premises Gate Pass the docu
8. and descending by clicking on the column heading For instance click on the status column once and all gated out appointments are on top Click again and all open appointments appear at the top You can also change your Appointment List Display range to a shorter time period by following the steps in item 6 above 8 How can I see all possible available time slots for my appointment without having to click Find Slot for every 15 minute intervals Select your preferred delivery time and then click Find Slot After processing the system will display the optimum time slot for the purchase order parameters If the displayed time slot is not satisfactory click on the down arrow located to the right of the displayed door number A maximum of 20 alternate time slots will be displayed You may choose any of these by clicking on the slot and then clicking Schedule Order if new appointment or Update Appointment if you are editing an existing appointment Ifno slots are acceptable click the Help Desk person icon in the upper right corner of the screen and complete the email template including the purchase order number s in the subject line and type a brief message defining your request Press Send Your request will be handled and you will receive a reply via email when completed SYSTEM REQUIREMENTS COMPUTER Managed Receiving is certified to run on Internet Explorer I E 7 0 and above However MR is not certified to run on I
9. arrier FEDEX FREIGHT Drop Load Requested Date 03 01 2013 X Requested Time 01 45 AM EST M Time Slot 03 01 2013 03 00AM EST Door 317 Please use Time Slot Drop Down to see All Available slots for this day It is Not again The time can only be guaranteed if the delivery matches the orde Use Unload Service V If you do not wish to use the unloading semi check the box Carrier Comment Schedule Appointment Cancel want nan nee s nan anar rarr Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL CONFIRMATION NUMBER Appointment Number e Step 7 After clicking Schedule Appointment the appointment confirmation number has been assigned o Review the appointment information The Gate Pass may be printed from this page by clicking the green outlined box labeled Print Gate Pass o If you see an issue with the appointment you may edit it by clicking on the confirmation number This will open back up the scheduling screen Enter the desired changes and click Update Appointment o You may schedule another appointment by clicking Add another Appointment or return to the Appointment List Appointment 103 1202789 Confirmation Number 103 1202789 Client Appointment Time 02 25 2013 06 15 AM CST Vendor BUDS BEST COOKIES 116300 Carrier FEDEX FREIGHT QI Order Count 2 i Case Count 24 0 Print Gate Pass Warehouse Pallets 3
10. arrow beside the door number You will be given a list of alternate doors and slots Select an alternate door slot and see if the message goes away The Perishable dock especially has speed doors that accommodate 15 or less pallets These doors are currently 202 222 and 237 Ifyou continue to receive the message click on the person icon in the upper right of the screen and complete the email template including your PO in the subject line and a brief description of the difficulty and desired result 3 When I try to print my Gate Pass I get a blank page What do I do If you receive a blank page when you try to print your gate pass most likely you do not have a current version of adobe Acrobat installed You will need to go to www Adobe com and download the latest version of Adobe Acrobat This is a free download This should resolve your problem 4 I can t find a time slot for my appointment What do I do If you have been unable to obtain an acceptable time slot after 3 or 4 attempts chances are you are not going to be able to without assistance from support Click on the Help Desk person icon in the upper right of the screen and complete and send the email template making sure to include your purchase order number in the subject line Provide a brief message of what you are trying to do and ETA of your truck in the text box and press send This is much faster and expedient than telephone 5 lreceive a message stating that o
11. der to begin using Managed Receiving each user must first register e Instruct all vendors and carriers to http mgdrec capstonelogistics com to obtain the Provider Registration form Note MR Partners may elect to create a unique web address with their company name to link direct to the Managed Receiving web address e Advise applicants to allow 24 hours for registration approval and receipt of Authentication Letter containing their user ID password and user guide via email Managed Receiving Provider Registration Form Capstone Logistics LLC Already registered Need help Contact Help Desk MadRecSupportGcapstonelogistics com Please complete the registration form below to submit Appointments On Line for the Managed Receiving Application Once submitted your form will be reviewed for processing Once approved you will receive an email with a user name and password to begin making appointments A user guide to the appointment system will be attached as well All labels with dotted underlines provide hover help Simply move your mouse cursor over the label to see the help Red asterisk mark denotes a required field Email Address Password Verify Password First Name Last Name Provider Name Office Phone Extension Fax Number Mobile Phone Street Address Ste Num Etc City State Province Alabama I accept the Terms and Conditions
12. e Provide a brief message of what you are trying to do and an ETA for your truck in the message box e Press Send Your request will be processed in the order in which it was received and you will receive a reply via email as soon as possible e The return email will reflect an appointment number link You may click on the blue appointment link and you will be connected to the Update Appointment page for the corresponding appointment number From here you should click the Print Gate Pass box and review your gate pass for accuracy A copy of the gate pass should be provided to the driver as it contains all appointment information purchase orders on appointment and direction line to the subject facility See SCREENSHOTS on the next page Managed Receiving VENDOR and CARRIER USER MANUAL S COMPLETE SCHED VS REC SCHED LATE APPT CHANGES LATE BACKHAULS SCHEDULE PRODUCE J DAILY VNDR PERF IM Appointment Having trouble making this Appointment Click on the Link below to email support Include the issue you are experiencing All PO s should be on the Appt before requesting Help Client Orders Warehouse Inbound Unload Backhaul Backhaul nnd wei Watts Pallets Charge Pickup Cont f FROZEN SHIP WITH um rou Ux Tom 450 071 000 vie ai Cot HEDULED ORDERS APPOINTMENTS PURCHASE ORDERS KIM SCHEDULED ALERTS DETAILS SITE ADMIN COMPLETE SCHED VS REC SCHED LATE APPT CHANGES LATE
13. ent The appointment status is set to Open once an appointment is created 2 On Complex Load arrives at Guard House and driver checks in with Guard Gate Attendant changes appointment status to On Complex in the Managed Receiving system Gate Attendant communicates with the dock supervisor to confirm the assigned appointment door or to adjust the door assignment based on dock status or availability 3 Gate In When Receiving is ready the driver is sent to the appropriate dock and the appointment status is changed to Gate In in Managed Receiving system 4 Gate Out The Load appointment is physically unloaded broken down and received Upon checkout at Receiving the appointment status is changed to Gate Out or Gate Out Door Occupied in the Managed Receiving system 5 Off Complex Once the driver checks out at the Guard House Gate Attendant the appointment is changed to Off Complex in the Managed Receiving system Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL HOW DO I ACCESS MANAGED RECEIVING Registration Vendor Carrier users are required to complete the Provider Registration application located on the website http mgdrec capstonelogistics com and click Sign Up Here ME ed pu Managed Receiving Capstone Logistics LLC Managed Receiving Online Login Password Forgot your password Click here Login Remember me on this comp
14. he user to change the Appointment Date and Time or add delete purchase order to the load e Add Purchase Order Click on the minus sign in the left margin beside the desired purchase order number to be deleted e Change Delivery Date Time Select desired date from the calendar icon and time from the drop down box and then click Find Slot e Select a Time Slot from the Drop Down list e To accept changes click Update Appointment at the bottom of the screen or Cancel to reject changes Update Appointment 202 1202365 X p Having trouble making this Appointment Click on the Link below to email support Include the issue you are experiencing All PO s should be on the Appt before requesting Help Need Help Click here if you need help with this appointment Client Confirmation Number 202 1202365 Current Status Open Orders Warehouse Inbound Unload Backhaul Backhaul Conf Order Vendor Due Date WhsefType ets 5 pallets Charge Pickup 374340 ial US PLAYING CARD C 02 26 201301 T 3 17 0 3 0 00 e CHATTANOOGA 374301 pee 374667 wal a MOUNTIAN 02 28 2001301 T 4 78 0 4 273 00 02 26 201301 T 2 40 0 2 0 00 374325 B Mie 02 28 201301 T 20 335 0 20 110 55 Find Order Totals Warehouse Pallets 29 0 Max Warehouse Pallets 70 0 Min Warehouse Pallets 0 0 Estimated Unloading 383 55 Average Unload Time 4 48 minutes per pallet Charge The Unload Price is an Estimate Subject to Bad Wood and Restack
15. in an acceptable slot you will need to submit a request for scheduling assistance to Support Click the Need Help button at the top center of the screen and complete the email template Schedule Appointment Having trouble making this Appointment Click on the Link below to email support Include the issue Experiencing All PO s should be on the Appt before requesting Help Need Help Click here if you need help with this appointment Client Orders COA 03 01 2013 03 00AM EST Door 330 Order Vendor 03 01 2013 03 00AM EST Door 332 Gee ME m M E m TOPCO ASSOC 03 01 2013 03 00AM EST Door 334 40251 03 01 2013 03 00AM EST Door 335 An 03 01 2013 03 00AM EST Door 337 03 01 2013 03 00AM EST Door 339 103 01 20130300AM EST Door240 Totals 02 01 2013 06 00AM EST Door 230 03 01 2013 06 00AM EST Door 332 Warehouse Pallets 03 01 2013 06 00AM EST Door 335 Min Warehouse Pallets 0 Estimated Unloading 03 01 2013 07 30AM EST Door 332 finutes per pallet Charge 03 01 2013 07 30AM EST Door 334 p Bad Wood and Restacks 03 01 2013 07 30AM EST Door 335 Schedule 03 01 2013 07 30AM EST Door 339 Carrier 03 01 2013 08 00AM EST Door 332 Drop Load 03 01 2013 08 00AM EST Door 334 03 01 2013 08 00AM EST Door 335 Requested Date 0301013 08 00AM EST Door 337 e 0145 AM EST Time Slot 03 01 2013 03 00AM EST Door 317 Ly Find Slot Plea
16. ing VENDOR and CARRIER USER MANUAL m m WHAT IS MANAGED RECEIVING The Managed Receiving website e is a software tool designed to enhance the inbound receiving scheduling process through the use of the internet e Allows vendors and carriers to schedule and manage their own appointments e Allows operations or distribution personnel access to the information needed to effectively manage their receiving operations through the entire flow of scheduled loads for any day or on any shift During the scheduling process Managed Receiving presents the best and most efficient appointment time slots and door selections options for appointments dependent on the storage location of the majority of the items in that load resulting in decreased travel time during put away of the product THE RECEIVING PROCESS 1 Schedule Appointment Open All appointments are scheduled by the vendor carrier user via the Managed Receiving website web based scheduling tool Or when needed by the Partner s Help Desk MR Help Desk via the Managed Receiving website See the Appointment Scheduling section for a more detailed process description Managed Receiving presents time slots for the appointment based on the warehouse storage location of the majority of the items on the load appointment Automated variances are allowed through the use setup of Vendor or Carrier Reservations that reserves a day s and time slot that allows the carrier to always set an appointm
17. ment that contains all the appointment information including appointment confirmation number appointment date time door assignment purchase order number s vendors and estimated unloading cost Also provides the direction line and any special instructions for drivers Live Unload truck is assigned a specific unload time and door for unloading and truck remains hooked to trailer Trailer is not dropped on the yard for later unloading Maximum Load Count the maximum number of appointments that can be scheduled for a given date for a vendor On Complex time the driver arrives on the premises and checks in with the gate attendant Open appointment has been made but truck has not arrived and checked in with gate attendant Primary Vendor Due Date Primary vendor is the vendor with the greatest number of pallets on a multi vendor appointment The due date for the appointment defaults to the primary vendor purchase order due date Warehouse Pallets the number of pallets that the load will be broken down into Return to Table of Contents
18. ne or more of the orders is outside the due date range What do I do Online scheduling is only available for appointments that are for the due date or one day prior Requested deliveries more than one 1 day prior to due date require a due date change from buyer Requested deliveries after the due date do not require a due date change but can be made by support Click on the person icon and complete the email template stating that you need an appointment outside the due date parameters Provide the date and eta of your requested delivery appointment Managed Receiving VENDOR and CARRIER USER MANUAL 6 How do I change my appointment list date range The default range for your appointment list display is Today You can change the range to This Month This Week Next Week This Year etc by clicking on the Grey Cog located to the right of the Green Plus sign Go down the Parameter column until you reach Date Range Go directly across to the value column and click on the current range Then click on the drop down arrow and select the range you would like for your display Click Submit and then click on Save Changes to and click Current User Then click save Your dashboard will now reflect your new date range 7 It takes too long to scroll through all my Gated Out appointments to get to an open appointment that I m looking for How do I speed up the process You can sort any of the columns both ascending
19. rgo Transporters NDI Backhaul MDI Backhaul CH ROBINSON COYOTE LOGISTICS NIAGARA BOTTLING Gated Out Gated Out Gated Out Gated Out NIAGARA BOTTLING NIAGARA BOTTLING LLC 75547 07 17 2012 00 00 EDT 2 119 Yes No Yes 07 18 2012 00 00 EDT 1 020 Yes No No 07 18 2012 00 00 EDT 202 Yes No 07 18 2012 00 00 EDT 1 390 4 Yes Yes 07 18 2012 00 00 EDT 1 721 Yes 07 18 2012 00 00 EDT 1 020 Yes 07 18 2012 00 00 EDT 1 020 Yes 07 18 2012 00 00 EDT 180 Yes 07 19 2012 00 00 EDT 121 Yes 07 18 2012 00 00 EDT 19 Yes 07 18 2012 00 00 EDT 19 Yes t0255shg Long Receiving Time Long Receiving Time Unloading Issues Long Receiving Time Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL TOOL BAR SYMBOL DEFINITIONS The Tool Bar Symbol Definitions may be viewed by clicking on the Help icon the blue book with a located on the far right side of the screen oat Ay The Left and Right Gold Arrows are used to adjust the date of the Appointments displayed by one day forward or one day backward The Plus Sign icon presents a form Schedule Appointment screen to schedule a new appointment The Gear icon allows the user to configure criteria for displayed results Click here to adjust Date Range The Page icon allows the user to configure the columns of lists and the display height not available for carriers The Refresh icon reloads data of the current criteria configura
20. s Schedule Carrier FEDEX FREIGHT Drop Load Appointment Date 02 26 2013 Appointment Time 10 00 PM CST Y Time Slot Find Slot Use Unload Service V If you do not wish to use the unloading service please un check the box Carrier Comment 2252261970 joann robertson fedex com JoAnn Robertson FEDEX FREIGHT Update Appointment Cancel CANCELLING AN APPOINTMENT Vendors Carriers cannot cancel an appointment Vendors Carriers must contact MR Support in order to cancel an appointment Note Most MR Sites allow an appointment date time to be changed IF more than 24 hours before the appointment date time Some sites only allow 12 hours 21 Managed Receiving VENDOR and CARRIER USER MANUAL Return to Table of Contents FREQUENTLY ASKED QUESTIONS FAQs 1 How dol print my gate pass when an appointment has already been made From the appointment list that s the first screen that appears when you log on scroll down and look for your primary vendor due date and open status Then click on the appointment 027 Then from the Update Appointment screen click on the Print Gate Pass box outlined in green with a barcode in the middle located on the right side of the page The gate pass will print in Adobe Acrobat Verify your delivery information and print your gate pass 2 I get an error message that says Too many pallets for door What do I do Click on the down
21. se use Time Slot Drop Down to see All Available slots for this day It is Not necessary to click Find Slot again The time can only be guaranteed if the delivery matches the orders on the appointment 18296 Use Unload Service V If you do not wish to use the unloading service please un check the box Carrier Comment Schedule Appointment Cancel Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL SCHEDULE THE APPOINTMENT e Step 6 If you were able to find an acceptable slot hit the Schedule Appointment button to lock down the appointment slot Note No appointment is made until the Schedule Appointment button is clicked and an appointment Confirmation Number is provided Schedule Appointment p Having trouble making this Appointment Click on the Link below to email support Include the issue you are experiencing All PO s should be on the Appt before requesting Help Need Help Click here if you need help with this appointment Client Orders Order Vendor Due Date WhsetTypeparchouse Cases mboind i ux ee 182965 B TOPCO ASSOC LANSING Ooo T 12 165 00 139 33 40251 Find Order Totals Warehouse Pallets 12 0 Max Warehouse Pallets 90 Min Warehouse Pallets 0 Estimated Unloading 139 33 Average Unload Time 1 1 minutes per pallet Charge The Unload Price is an Estimate Subject to Bad Wood and Restacks Schedule C
22. t date range 7 lttakes too long to scroll through all my Gated Out appointments to get to an open appointment that I m looking for How do I speed up the process 8 How can I see all possible available time slots for my appointment without having to click Find Slot for every 15 minute intervals COMPUTER SYSTEM REQUIREMENTS GLOSSARY OF TERMS Managed Receiving VENDOR and CARRIER USER MANUAL CONTACT INFORMATION Website address for Managed Receiving http mgdrec capstonelogistics com Managed Receiving Support The designated means of contacting Managed Receiving Support is with the email links and icons through the Managed Receiving MR website The main link is located on the Create New Appointment Page after selecting a Site just above the client Facility Selection drop down list or at the Top of the Update Appointment page See Screenshot on page 8 Below is a list of common reasons to contact Managed Receiving Support appointment scheduling assistance website support questions about setting appointments notification of late arrival missed appointment rescheduling requests Email addresses for support Managed Receiving Support non AWG Locations MGDRECSUPPORT capstonelogistics com AWG Appointment Scheduling assistance only deliveryappts awginc com Affiliated Foods Amarillo Texas manrecoi afiama com Return to Table of Contents Managed Receiv
23. tered Sign Up Here Login Trouble Contact Support at megdrecsupporte capstonelogistics com Powered by Blue Sky Technologies TOOL BAR SYMBOLS Symbols in the tool bar are the navigation tools that allow you to advance from date to Login Password Forgot your password Click here Login Remember me on this computer date define parameters filters settings for display reports refresh screens etc To display the symbol s definition place the pointer over the symbol hover over the symbol APPT CHANGES L SCHEDULE PRODUCE f DAILY VNDR PERF SCHEDULED ORDERS LATE APTS UNSCHEDULED POS Appointments for Today 7 18 12 027 867247 027 893335 027 896982 027 897544 027 899441 027 900649 027 900650 027 900669 027 900785 027 900840 027 900841 FEHR FOODS 07 18 2012 03 30 EDT 240 Gated Out NDI Backhaul 07 18 2012 16 00 EDT 319 Open CUTEX 07 18 2012 14 00 EDT 341 Open RMX GLOBAL 07 18 2012 01 30 EDT 139 07 18 2012 08 30 EDT 340 Gated Out 07 18 2012 16 00 EDT 330 Open 07 18 2012 16 00 EDT 332 Open 07 18 2012 06 45 EDT 221 07 18 2012 06 30 EDT 316 07 18 2012 10 00 EDT 339 07 18 2012 10 00 EDT 341 FEHR FOODS INC 70882 MILKCO INC 70603 CUTEX BRANDS LLC 40199 CAVENDISH FARMS INC 20864 TOPCO NATIONAL FRUIT 71359 MILKCO INC 50416 MILKCO INC 50416 FUTURE FOOD DBA 10880 DOSKOCIL MANUFACTURING CO 50544 NIAGARA BOTTLING LLC 75547 Gated Out Ca
24. timated Unloading 0 00 Average Unload Time 5 48 minutes per pallet Charge The Unload Price is an Estimate Subject to Bad Wood and Restacks Schedule Carrier PILGRIMS PRIDE Enter the first few characters of the carrier name Total Receiving Time 126 Minutes M Drop Load Requested Date 2 96 2013 X Requested Time 6 15 AM EST Door v Time Slot Find Slot Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL DATE AND TIME SELECTION Step 3 Click on the calendar icon to select the date for delivery o Appointment dates are based upon predetermined appointment threshold rules varies with each location Schedule Appointment Step 4 Select preferred appointment time from the drop down list and click Find Slot Having trouble making this Appointment Click on the Link below to email support Include the issue you are experiencing All PO s should be on the Appt before requesting Help Need Help Client Orders Order Vendor TOPCO ASSOC 182965 B ps Totals Warehouse Pallets Estimated Unloading Charge Schedule Carrier Drop Load Requested Date Time Slot Use Unload Service Carrier Comment Return to Table of Contents Click here if you need help with this appointment 03 01 2013 03 00AM EST Door 317 Ili 03 01 2013 03 00AM EST Door 330 03 01 2013 03 00AM EST Door 332 03 01 2013 03 00AM EST Door 334 03 01 2013 03 0
25. tion The MS Excel icon will export the data to an MS Excel format The Report icon will export the data to a PDF format The Printer icon allows the user to print the data via Adobe Acrobat Reader The Help icon displays a help page Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL HELP Features At any time you encounter difficulty scheduling your appointment use the Click here if you need help with this appointment button at the top center of the appointment screen just above the Client selection drop down box This will open a message screen that will allow you to enter details about the appointment time desired or any additional pertinent information email conversation thread This information assists in addressing any issues you may be experiencing Note e If you are not able to find a slot for your appointment within the date parameters most likely the dock has been closed due to maximum capacity and you will require assistance from support It may also require the buyer to initiate the Hot Load process to obtain approval for any exception e Make sure you have entered all your purchase order numbers and then click Find Slot e If you are not able to obtain an appointment slot you will need assistance from support e Click on the Need Help statement located in the top center of the page directly above the client drop down list e Complete the email templat
26. uter Not Registered Sign Up Here Login Trouble Contact Support at mgdrecsupport capstonelogistics com Powered by Blue Sky Technologies Managed ey Receiving Provider Registration Form Capstone Logistics LLC Already registered Need help Contact Help Desk MgdRecSupport capstonelogistics com Please complete the registration form below to submit Appointments On Line for the Managed Receiving Application Once submitted your form will be reviewed for processing Once approved you will receive an email with a user name and password to begin making appointments A user guide to the appointment system will be attached as well see the help Red asterisk mark denotes a required field Password Verify Password First Name Once the application form has been processed the user will receive an email Authentication Letter with the user name and password to begin making appointments A link to the User Guide will also be in this email Please allow up to 24 hours to receive user name and password Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL Logging onto Managed Receiving Go to http mgdrec capstonelogistics com to open the Login screen Use the user name and password provided in the Authentication Letter Note Login and Password are case sensitive Managed Receiving Capstone Logistics LLC Managed Receiving Online Not Regis
27. your date range setting Or click on the Cog Wheel and adjust the date range criteria pem rosusag 028 1196891 02 25 2013 07 00 CST 009 GBH AKC GateOutOffC CSM GLOBAL 3599007 02 25 2013 06 00 CST 189 9 Yes 245 1198811 02 25 2013 07 15 MST 35 Gated Out 5 THE FRUITS amp PASSION GROUP ULC 501426 02 24 2013 22 00 MST 6 1 No 202 1199010 02 25 2013 22 00 CST 33_AG Open_AGBR GARNIER 2739 02 21 2013 23 00 ST 40 7 Yes 053 1200614 02 25 2013 07 00 CST 076 G AFW GateOutOffC FRESH GOURMET COMPANY 3638001 02 25 2013 06 00 CST 1 329 28 Yes 103 1201730 02 25 2013 05 00 CST HBCI_G_AFA Open AFFTX DIAL CORP 105548 02 21 2013 2 00 ST 71 74 Yes 103 1202789 02 25 2013 06 15 CST HBC301_G_AFA Open AFFTX BUDS BEST COOKIES 116300 02 24 2013 23 00 CST 24 36 Yes 015 1202845 02 25 2013 06 00 CST 036_GEX_ASP On Complex XCALIBER INTERNATIONAL LTD LLC 5580001 02 24 2013 23 00 CST 1 800 10 No 027 1202959 02 25 2013 07 30 EST 329 Gated Out FRITO LAY 21040 02 22 2013 00 00 EST 1 080 34 Yes 049 1203061 02 25 2013 08 00 CST 019 ODR VME OffComplex_ MAGIC SEASONINGS BLENDS INC 6214001 02 22 2013 08 15 CST 63 11 Yes J n W Return to Table of Contents Managed Receiving VENDOR and CARRIER USER MANUAL UPDATE EDIT AN APPOINTMENT Edit Add Delete Purchase Orders Change time slot etc On the Appointment List screen click on the Appointment number to view the Update Appointment page for that appointment This page allows t
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