Express Deposit Operation and User Manual
Contents
1. Bringing the Bank to You Express Deposit Operation amp User Manual B Enterprise Bank CREATE SUCCESS Enterprise Bank Express Deposit Operation amp User Manual Table of Contents Introduction 0 00 cece eee eee 1 Requirements seeceesaneveresanavenssararans 2 Installation 0 0 3 Configure the Computer 3 Driver Installation 2 2 2 2 22222 22 0 Install the Active X Plug ins 7 Create and Submit a Deposit 10 Clear a Jam sisn245endnnidaeidansiaradan 15 Delete a Check 2 it ontaturtsekeonteantes cd 15 Delete a Depos 6 24y5 0 05 a5 gewaws anes 16 ROMON gezauuuuauaneuesauscuvauaweee us 16 RONA C ae EE p Ea 17 Create a Report 22202 nannan anaana 18 Troubleshooting 2 2 222 0 21 Enterprise Bank Express Deposit Operation amp User Manual Introduction Enterprise Bank s Express Deposit service the Service is intended to replicate your experience when making a deposit at the teller window Through the use of web technology and a scanning device you can quickly and efficiently submit a deposit to Enterprise Bank for processing The Service is designed to provide you the following gt Virtual deposit slips eliminating the need to maintain check inventory gt Scan convert submitted checks into Check 21 images for clearing gt Front and rear capture of images gt V2. 1 Visit Microsoft s website at http www microsoft com 2 Click on Microsoft Update under the resources section 3 Click on Express Update If your company does not allow these updates or has a different policy contact your network administrator for other options If you are still unable to log into Express Deposit or create a new deposit contact Enterprise Bank at 877 671 2265 and speak to a Customer Service Representative To determine what version of Internet Explorer you are on launch Internet Explorer and then click on the Help menu tab and then click About Internet Explorer Enterprise Bank Home Microsoft Internet Explorer provided by e Source Wwe le http jwaww enterprisebanking com File Edit View Favorites Tools w ie E Enterprise Bank Home conteo and Inde Internet Explorer Tour Online Support Customer Feedback Options Send Feedback 4 About Internet Explorer t r JE Se Bal ik Home Our Story Locations Careers Investor Relations Security Contact Us You should be presented with a box as shown below About Internet Explorer 28 Internet Explorer10 Version 10 0 9200 17414 Update Versions 10 0 29 KB3065822 Product ID 00150 20000 00003 AA459 fa E Install new versions automatically 2012 Microsoft Corporation All rights reserved Enterprise Bank 21 Express Deposit Operation amp User M
3. stomer 2009 06 16 Page 11071 Create a Report The Express Deposit service maintains a 45 day history of deposits and their items At any time you can create either a detailed report for a given deposit or create a summary report for any given date or range of dates Detailed Report for a Deposit From the Deposit Report screen click the Deposit Query tab Enter the search criteria to locate the deposit you wish to generate the detailed report for Click the deposit s Deposit ID View Deposits View tems Reports Deposit Query tem Query Rows per page 10 jY Search From Date 9015 09 14 4fa To Date 9015 09 41 Sf a From Amount To Amount Advanced Search Search Reset Deposit ID tem RT Account Check Amount Actions H 20 0000007904 011302742 97 008 45 00 13 3 Within the Deposit Query window mouse and choose the format for your adt report PDF Report or PDF Report a with Images m CSV Pdf with Images Extract Images Enterprise Bank Express Deposit Operation amp User Manual 18 An Adobe PDF report will be generated in a separate window for you to print or save aB Tn eer ig gir gt Deposit Detail Report Deposit Detail for Deposit ID 32065 Site ID 011302742 1 Deposit Status CAPTURE COMPLETE Batch ID 7112559288 Processing Date 2010 02 25 Customer Name Enterprise Bank Customer Serv Transaction Detail for Transaction ID 1 Type ELECTRONIC Deposit Acco
4. The Security Settings Trusted Sites Zone box is displayed Establish the following gt Automatic Prompting for ActiveX controls Select the Enable option Download signed ActiveX controls Select the Prompt option gt gt Script ActiveX controls marked safe for scripting Select the Enable option gt Use Phishing Filter or Use Smartscreen Filter Select the Disable option gt gt Use Pop up Blocker Select the Disable option Note These settings will only apply to the sites listed under Trusted Sites All other visited sites will still maintain the normal security settings on the PC D re you sure you want to change the settings for this zone x 6 Click OK 7 The Warning box is displayed Click Yes 8 The Internet Options box is again displayed Click OK and then close the Internet Explorer window NOTE Additional pop up blockers may need to be disabled if the PC has multiple address bars 9 Add website to compatability view settings gt Tools gt Compatabilitiy view settings gt Enter the website https www on lineenterprise com gt gt Click add and then click close Enterprise Bank Express Deposit Operation amp User Manual 4 Driver Installation The Canon CR 25 driver is used 10 the following example 1 Insert the CD ROM into the DVD CD RW Drive File Edit View Favorites Tools Help Q sxx z wi JO search IE rote Address
5. E 0000002402 Retention Enterprise Bank requires its Express Deposit customers to retain the physical check s for 14 days following the date of original deposit On or after the 14th day you are required to destroy these checks using a reasonable method such as shredding Below is a suggested process to retain and destroy your items Dual Control is recommended for all steps listed below 1 Place all checks for all deposits made for the day in a sealed envelope 2 The authorized employee responsible for the deposit should date and sign the front of the envelope verifying its contents 3 Place the sealed envelope in a secured location 4 Remove any envelopes with a deposit date greater than 14 days from the secured location and destroy the contents using a cross cut shredder Should you have any questions regarding this requirement contact the Bank at 877 671 2265 and speak to a Customer Service Representative Enterprise Bank Express Deposit Operation amp User Manual 16 Run a Query Reports The Express Deposit service maintains a 45 day history of deposits and their items At any time you can perform a query to search for items within a previously submitted deposit You would perform this function by scrolling over the Reports tabs and choosing Item Query View Deposits Deposit Query Search From Date Deposit ID 24 24 View Items 2015 09 15 3 To Date Reports 11607 Qu
6. My Computer Folders x _Name Ej Desktop w My Documents P My Computer DEd Local Disk C E G Control Panel E7 a My Network Places g Recycle Bin C Unused Desktop Shortcuts 2 Click Start lt Run and browse to the CD ROM 3 Double click the appropriate folder fbased on your model scanner gt gt Cannon CR 25 50 80 _ Ranger for CR 25_CR 55 v gt Bouroughs Smart Source Micro Ta BRE Welcome to the Ranger for 025 CR 55v2 2 54 1 Setup gt Bouroughs Mircro EX METE a Wizard This wizard will guide you through the installation of Ranger for CR 25_CR 55 v2 2 54 1 Itis recommended that you dose all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue 4 Double click setup exe to begin the installation 5 Click Next 6 Click I Agree Please review the license terms before installing Ranger for CR 25_CR 55 v2 2 54 1 Press Page Down to see the rest of the agreement SILVER BULLET TECHNOLOGY IP SIMULATOR AND SOFTWARE RELATED COMPONENTS a END USER LICENSE AGREEMENT FOR SILVER BULLET SOFTWARE IMPORTANT READ CAREFULLY This Silver Bullet Technology End User License Agreement EULA is a E a E entity and Silver Bullet Technology Inc for the Silver Bullet Technology software product s identified above which may indude assodated
7. debris In addition use a linen cloth to wipe the mirrors within the scanner If this does not result in better image quality and less corrections then contact the Bank at 877 671 2265 and speak to a Customer Service Representative to place a service call on your scanner Enterprise Bank Express Deposit Operation amp User Manual 24 My Deposit did not post Before calling the Bank log into Express Deposit and review the Deposit Report screen to ensure that your deposit has a status of SUBMITTED or DELIVERED If the deposit has a status READY AND PENDING APPROVAL or CAPTURE COMPLETE then check the Select box and click Submit to complete the deposit View Deposits View Items Reports Deposit Query C Item Query Rows per page 10 Search a From Date 2015 09 15 9110 Date 2015 09 15 a From Amount To Amount Capture User Account x Site ID Deposit ID Capture Status APPROVAL REQUIRED Search Reset CAPTURE COMPLETE saaman Export As PENDING APPROVAL Deposit ID Processing Date Status Deposit Total Actions PENDING REVIEW C 2 READY FOR APPROVAL 2015 9 15 READY FOR APPROVAL 000 B amp 2 REJECTED l 2015 9 15 SUSPENDED 00 S RESCAN SUBMITTED SUSPENDED If your deposit does have a status of SUBMITTED or DELIVERED then it is possible that the Bank has not yet posted your deposit All Express Deposits are posted periodically throughout the business day However you may call the Bank at 877 671 22
8. per page 10 v C Deposit Query Search From Date 2015 09 151 9110 Date 2015 09 15 9110 m Amount To Amount Capture User ss Account No Serial No Routing No ISN Check item Type w Deposit ID Site ID Customer No 011302742 1 Financial inst ID 911302742 Choose your date range and then click Search Click on the item and select Export As C Deposit Query item Query Search From Date 2015 09 15 10 Date Capture User testuser Account No ISN Check Site ID Customer No Deposit ID tem Ww 23 0000002202 Rows per page 10 v A 2015 09 15 4 From Amount To Amount Serial No Routing No Item Type x Deposit ID 011302742 1 Financial Inst ID 011302742 RT Account Check Amount Actions 031100209 1 51 Co An Adobe PDF report will be generated in a separate window for you to print or save pi da 57 3 Deposit Summary Report For Customer 011302742 00001 Deposit ID 011302742 00001 beollins Grand Total for Customer Deposit Date Total Amount Total BOC Amount Boc Items Items 7 31 08 12 00 AM 1 0 Enterprise Bank Express Deposit Operation amp User Manual 20 Troubleshooting The application utilizes Internet Explorer and it s necessary to have the latest updates and patches applied Earlier versions of Internet Explorer have defects that will prevent this application from running You can obtain the latest patches by following these steps
9. ve Depos 500 Detect Double Feed then Submit Enterprise Bank Express Deposit Operation amp User Manual 22 The transport API encountered an internal error As you scan your items a pop up window may appear detailing the above error message If so then your scanner may be damaged Contact the Bank at 877 671 2265 and speak to a Customer Service Representative to place a service call for your device The Ranger API 1s unable to communicate with the scanner After creating a new deposit and placing your items in the scanner tray and clicking the Scan button you receive the above error This error could occur if your USB cable is loose Please unplug and reconnect the USB cable from the scanner and also the PC Then log out of Express Deposit and log back in If the error remains then this could indicates that the driver has become corrupt and needs to be reinstalled or that the scanner is damaged Contact the Bank at 877 671 2265 and speak to a Customer Service Representative to uninstall reinstall the driver or to place a service call for your device Windows Internet Explorer A Ranger AFI is unable to communicate with the scanner For more help click Help gt Scanner Problems I click the Scan button and a pop up appears indicating No doc present If this pop up appears after you have placed your items 10 the scanner tray and clicked the Scan button then try pushing your stack of checks forward further into the tr
10. websites that you trust not to damage your computer or your files Internet Local intranet JS Rie Security level For this zone Custom Custom settings To change the settings click Custom level To use the recommended settings click Default level Custom level Default level Reset all zones to default level 3 Enter the web site https www on lineenterprise com then click Add and then click Close Trusted sites You can add and remove Web sites From this zone All Web sites in this zone will use the zone s security settings Add this Web site to the zone https www on lineenterprise com Web sites C Require server verification https For all sites in this zone Enterprise Bank SM 3 Express Deposit Operation amp User Manual General Security Privacy Content Connections Programs Advanced 4 The Internet Options box is again displayed Click the Custom Level button Select a zone to view x change security settings Restricted sites Internet Local intranet JTE itt Trusted sites Sites J This zone contains websites that you trust not to damage your computer or your Files Security level For this zone Custom Custom settings To change the settings click Custom level To use the recommended settings click Default level Custom level Default level Reset all zones to default level 5
11. 00001902 1282 45 00 x 10 Verify that the Create Deposit window shows no exceptions remaining No of Items 1 Error 0 Deposit Total 45 00 Difference 0 00 Checks Total 45 00 11 Click Submit Deposit once all exceptions have been corrected and your deposit is balanced cs Please Fix Errors Detect Double Feed then Submit NOTE If any items scanned in this batch match a previously submitted item then you will be prompted to review these items as suspect duplicates Error Correction A Duplicate item Detected Current item items from Previous Deposits Displaying 1 of 1 duplicates Front Back Front Back FRONT SAMPLE i i item 0000002102 Check 1232 Previous tem Details 20 00 0 Deposit ID 21 Capture Date 09 15 2015 Status SUBMITTED a If there are exceptions that indicate Duplicate item click the Fix Error tab in the main Create Screen to view the original item against the suspect duplicate item The system will also indicate the capture date of the original item b If the item is a true duplicate then click Delete Item and then click OK If it not a duplicate then click Accept Duplicate All deposits containing a suspect duplicate will be reviewed by Enterprise Bank As such the status of the deposit once submitted will be submitted Enterprise Bank SM 13 Express Deposit Operation amp User Manual 12 Click Submit Deposit m Please Fiy Detect Double Feed then Submi 13 Upon clic
12. 65 to speak with a Customer Service Representative to ensure that your deposit was received My PC does not recognize the scanner This can occur if you have a bad or incompatible USB port If the installation of the scanner was done correctly you should be able to see your scanner listed in your PC s hardware profile To navigate to this section right click the My Computer icon on your desktop and select the Hardware tab Then select Device Manager Click the next to Universal Serial Bus controllers if it is not already expanded If you have your scanner connected to the PC but nothing is listed not even an unknown device of some type it is likely that you have a bad USB port or an incorrectly installed USB card Contact your company s technical support personnel for a more advanced diagnostic My scanner frequently loses power If you find that the scanner frequently loses power check and straighten the power cord Stretching or excessive bending of the cord will cause it to fatigue and eventually fail If this does not seem to resolve the issue then contact the Bank at 877 671 2265 and speak to a Customer Service Representative to place a service call Enterprise Bank 25 Express Deposit Operation amp User Manual How do I uninstall my scanner and the ActiveX plug ins To uninstall your scanner go to Start gt Control Panel gt Add or Remove Programs Find the scanner installation and se
13. anual The application requires the PC to be running a Windows Operating system that is Windows 7 or above To determine what version of Windows your PC is running right click on My Computer on your PC desktop and choose Properties see left image below If you do not have a My Computer desktop icon then right click on Start and choose Explore When presented with a list of directories on your PC you then right click on My Computer and choose Properties see right image below Explore Search Scan with Sophos Anti Virus Map Network Drive Disconnect Network Drive Create Shortcut Delete Rename Search i Scan with Sophos Anti virus Properties bald i siart Inbox Microsoft Quk Explorer Explore Certain checks always jam and cannot be scanned All checks are measured for their length and thickness to ensure that no two checks become stuck together when passing through the scanner If a check is determined to be too long or too thick then the scanner will automatically jam to force you to pull the check out to realize that two or more checks have become stuck together If this is not the reason and this particular check is just longer or thicker than a standard check then uncheck the Detect Double Feed option located near the green Scan button and try scanning the check again This will disable the feature that measures the length and thickness of the check being scanned Please Fix Errors Sav re i Ete
14. ay Click OK to the prompt and then click Scan again This error indicates that the scanner is unable to detect any items sitting 10 its tray Windows Internet Explorer EW A Mo doc present Enterprise Bank 23 Express Deposit Operation amp User Manual My check images require constant corrections At times some of the items being scanned may require you to manually enter the dollar amount of the check and or require you to accept an image that appeared under the View Exceptions tab for poor image quality This may be because the check amount could not be read or because the check was tilted when it passed through the scanner In most instances you can see why the scanner was not able to depict the amount of the item or why the item was listed as poor image quality In those instances you can manually correct the dollar amount or remove the item and scan the item again However in some instances you may not know why the item amount was not captured correctly or why the item was flagged poor image quality When this 1s the case verify that your scanner is not located near another scanner or a power supply Scanners use magnets and having two within a close proximity could adversely affect the scanner s ability to read item amounts correctly or at all A power supply nearby could also have a similar affect on the check image quality If this is not the case then remove the cover to the scanner and use a can of air to blow out any
15. by inserting the enclosed document that has a black box on it and that has two black arrows detailing which way to feed the document into your scanner Once inserted and pulled through the scanner will have been calibrated and is ready for use If installing a different scanner model proceed to page 7 Enterprise Bank SM Express Deposit Operation amp User Manual 6 Install the ActiveX Plug ins NOTE Connect your scanner to the PC and to a power outlet and turn it on before completing steps 1 3 Once connected a message will appear in the lower left corner of your PC notifying you that your PC found new hardware 1 From your PC gt Launch Internet Explorer gt gt Log into Business Online Banking gt gt Click Acoount Services Click Express Deposit Tab 2 The Security Warning box 18 displayed instructing you to install stoftware Run Zipfile click Install 3 The Silver Bullet window will appear then disappear indicating that the scanner is recognized and ready for use Enterprise Bank 7 Express Deposit Operation amp User Manual Account Services Print Change Password Change Primary Account Change Secunty Data Report a Lostamaged oben OY avers n Express Deposil Internet Explorer Security Warning Ea Do you want to install this software Name setupZiptrc cab Publisher Carreker Corporation More options Install L While files From the Internet can be usefu
16. ce o San Z Detect Double Feed meone BEDS of checks to determine which one s may have been scanned for an If you are not in balance then view the Error column incorrect amount Click the Fix Errors tab and handle accordingly 8 Ifthere are exceptions they will be highlighted in pink These may be due to image a field value that was not detected during the scan such as a Routing Transit number dollar amount or due to poor image quality To review the list of all exceptions in the deposit click the Fix Errors tab Error Correction A Poor Image Quality Front Back item 0000001907 Check Amount SAMPLE IMAGE No of items 1 Error 2 Deposit Total 45 00 Difference 45 00 Checks Total 0 00 9 Click in the error fields and correct the item accordingly Click Enter to save your changes Enterprise Bank Express Deposit Operation amp User Manual 12 If the item is an exception due to poor image quality then verify the quality of the scan If the image could be improved click Delete Item and and click Scan to capture a new image of that item Repeat this process for other items with image quality exceptions If the image is acceptable click Accept NOTE Adjust your total deposit amount in the Deposit Information window should you delete the item entirely from your deposit Click Enter to save your new amount v Success All Errors Fixed Item Check Error Amount Actions 00
17. ery item RT 0000002303 211372404 0000002302 031100209 2015 09 1 s From Amount Account 16062556 38775063 Rows per page 10 v A To Amount Advanced Search Search Reset Check Amount Actions 1282 20 00 amp 1 51 00 Within the Search Options window input your search criteria and then click the Search button View Deposits Deposit Query Search From Date Capture User View Items 2015 09 08 4 To Date Reports item Query Account No Check Customer No 2015 09 08 fa Fro m Amount Serial No Item Type 011302742 1 Financial Inst ID No Items Rows per page 10 v A To Amount Routing No x Deposit ID 011302742 beside The system will retrieve items that match your search criteria in the Items List window below the Search Options window You may generate a report of the items meeting your search criteria by clicking the Export As button View Deposits Deposit Query Search From Date Deposit ID 2 19 20 HO 2bIO27L LK Displaying 1 8 of 8 Enterprise Bank 17 Express Deposit View Items 2015 09 15 3 To Date Reports 11607 Query item RT 0000001901 011302742 Operation amp User Manual 2015 09 15 3 From Amount Account BOFD 011302742 Enterprise Bank Cu 1 250302 Generate PDF Report Rows per page 10 v To Amount dva earch Search GE heck Amount Actions 008 45 00 0
18. irtual Endorsement of submitted checks gt Immediate alerts for possible duplicate items gt Immediate confirmation of submitted deposits gt Extended business hours for making business deposits In addition the Service allows for Batch Balancing Image Quality Analysis and Duplicate Item Detection Batch Balancing detects whether the initial amount that you indicated for your deposit matches the amount of the checks scanned If the deposit and scanned check amount do not match then you will be given the option to correct an item that may have been scanned incorrectly or to accept the scanned amount Image Quality Analysis IQUA enables the Bank to ensure that items that are converted to Check 21 images will pass the necessary image requirements for acceptance by the Federal Reserve Bank Checks that do not meet the minimum image quality requirement will be allowed to be scanned again Any item that is not accepted by the Service must be deposited at an Enterprise Bank teller window or through the Bank by Mail service Duplicate Item Detection detects checks that may have been previously deposited The Service will alert you to the possible duplication and then display to you the current check and the previous check that it has found as a possible match This eliminates the possibility of processing a check twice and the service charges associated with the correction of the duplication Enterprise Bank 1 Express Deposit Opera
19. king Submit Deposit you will be taken to the Deposit Report screen to the view Deposits tab Verify that your deposit 19 listed in a submitted status If not click the Select box and then click Submit to complete the deposit View Deposits View Items Reports Pending Deposits All Deposits Rows per page 10 v Search z Deposit ID v Account Account Name Processing Date Status Deposit Total Actions O O O Operating 2015 9 15 SUBMITTED 151 BG E a A i i Operating 2015 9 15 SUBMITTED 2000 Hj 00 o 20 Operating 2015 9 15 SUBMITTED 4500 3 Displaying 1 3 of 3 Page 1 of1 areal Ae If not click the All Deposits tab and verify that your deposit is listed with a Deposit Status of either Submitted or Delivered Note All deposits must be balanced and a difference should not be displayed If there is a Difference once you are finished scanning press Submit deposit A screen will pop up with an error message Confirm the correct amount and continue submitting the deposit 14 Click Logout and then close the application Enterprise Bank Express Deposit Operation amp User Manual 14 Clear a Jam If a jam occurs a window will display on your PC screen telling you to remove the jam Remove the item causing the jam and then click OK This should reset the system and the scanner Windows Internet Explorer T Batch Id 32057 EU 4 jam has occur
20. l this file type can potentially harm your computer Only install software from publishers you trust What s the risk SLVR BULLIT Ranger Compatible www sbullet com Licensed to CheckFree 7 12 2007 4 The Deposit Status box is displayed select the Create Deposit tab Pending Deposits All Deposits ge Start eposit by clicking the Rows per page 10 v Create Deposit button below Search enter specifics on your deposit then click Continue E Deposit ID Account Account Name Processing Date Status Deposit Total Actions Training Y Messages A News Promotions MA No deposits to display Page 11061 5 The Create Deposit box is displayed gt Enter the deposit amount and select the appropriate deposit account NOTE When entering the deposit amount you do not need to enter the decimal point Example 100 00 should be typed in as 10000 The decimal point will automatically fill in gt Enter a Store Number optional Deposit Memo not shown above NOTE You may elect to enter a deposit memo that will be visible on the system generated deposit ticket This feature must be requested by the customer since it becomes a mandatory field once turned on gt gt Click Continue 6 The Internet Explorer Security Warning box is displayed click Install Express Deposit Create Deposit Required Fields Deposit Amount Select Account 97 Operating Accou
21. lect it Click Remove on the right You will be prompted to make sure you want to do this Click Yes The files will then be uninstalled from your PC To uninstall the ActiveX plug ins right click on Start and choose Explore Navigate to the following directories to remove the following files gt C Windows and remove setuplog4x ocx gt C Windows Downloaded Programs and remove SetupLog4x Control gt C Program Files Carreker ZipTrc and remove Log4x ocx Enterprise Bank Express Deposit Operation amp User Manual 26 B Enterprise Bank CREATE SUCCESS EnterpriseBanking com
22. nline Banking Click Account Services gt gt Click Express Deposit Tab 2 The Silver Bullet window will appear then disappear indicating that the scanner is GALVIR BULL 37020 recognized and ready for use Ranger Compatible www sbullet com Licensed to CheckFree 7 12 2007 3 The Deposit Report screen is displayed click Create Deposit reate Deposit Pending Deposits O All Deposits Rows per page 10 v ew deposit by clicking the eposit button below Search v enter specifics on your deposit fion cick Continus Deposit iD v Account Account Name Processing Date Status Deposit Total Actions Training z Messages A News Promotions k A No deposits to display Page 1 of1 Submit Remove 4 The Create New Deposit window is displayed Enter the deposit amount and select the appropriate deposit account NOTE When entering the deposit amount you do not need to enter the decimal point Example 100 00 should be typed in as 10000 The decimal point will automatically fill in Enterprise Bank Express Deposit Operation amp User Manual 10 gt Enter a Store Number optional Create Deposit Required Fields Deposit Amount Select Account 97 Operating Account 97 fos Store Number Gs eo gt Deposit Memo not shown above NOTE You may elect to enter a deposit memo that will be visible on the system generated deposit ticket This feature must be re
23. nt 97 ov Store Number Waiaua nasi Batch ID 0000001121 Amount 220 00 Deposit Memo Checks from Farmers Market Premier Financial 709 North Columbus Street Alexandria VA 22314 a AUX 501 RT 271171674 AN 807 TC 009 Internet Explorer Security Warning x Do you want to install this software Name alternatiff_licensed cab Publisher Medical Informatics Engineerin Install i While Files from the Internet can be useful this file type can potentially harm your computer Only install software From publishers you trust What s the risk y More options Enterprise Bank SM Operation amp User Manual 8 7 You should now be presented with the Deposit Capture screen If so then your installation was a success lt lt item Check Error Amount Actions Deposit ID 16 Account No 97 Account Name 97 Operating Account More Details Training v Messages a News Promotions v No of items 0 Error 0 Deposit Total 100 00 Difference 0 Checks Total 0 Please Fix Errors r x ree ene EONS ave Depos o San Detect Double Feed then Submit 00000 Enterprise Bank SM 9 Express Deposit Operation amp User Manual Create and Submit a Deposit NOTE Skip to step 6 if continuing on from the previous section Otherwise plug the scanner in and turn it on before proceeding any further 1 From Your PC gt Launch Internet Explorer gt gt Log into Business O
24. quested by the customer since it becomes a mandatory field once turned on Batch ID 0000001121 Amount 220 00 Deposit Memo Checks from Farmers Market Premier Financial 709 North Columbus Street Alexandria VA 22314 AUX 501 RT 271171674 AN 807 TC 009 gt gt Click Continue 5 You should now be presented with the Deposit Capture screen Place your items in the scanner tray then scroll down and click the YELLOW Scan button to begin scanning your items Y Please Fix Errors e E ara Detect Double Feed then Submit isin 6 Once all items have been scanned you will be presented with the home screen lt lt item a Check Error Amount Actions Deposit ID 18 0000001704 1152 x Account No 97 Account Name 97 Operating Account More Details Training v Messages A News Promotions No of ltems 1 Error 0 Deposit Total 45 00 Difference 0 00 Checks Total 45 00 Please Fix Errors m 4 bmit Deposit If Save Deposit Scan V Netect Nouble Feed then Submit Submit Deposit Save Enterprise Bank SM 11 Express Deposit Operation amp User Manual If you have more items to scan place them in the scanner tray and click Scan if you are done scanning your items click Submit Deposit if you want to resume this batch later and want to start a new batch then click Save Deposit 7 Refer to the Main Create Deposit window to verify that you do not have any error and that your deposit is in balan
25. red please read below BEFORE clicking OK VERIFY last item imaged before restarting the scanner o Click OK to acknowledge error message The User Action Box will appear click Cancel to show the last image uploaded to image File VERIFY the last item that made it into the image File Take ALL items that were scanned behind the last item that is displayed on the screen and put back on top of the batch to be rescanned 5 Continue scanning batch It is very important that you verify the last item that made it into the image file Nok verifying the last item will result in the transaction being out of balance NOTE CR 25 50 Scanners may need doors opened amp closed before proceeding Delete a Check To delete an item frm a deposit that has not been submitted click the All Items tab Click on the item that you wish to delete from the deposit Click the Delete Item button Item Check Error Amount Actions 4 0000002302 361 1 51 x 4 0000002303 1282 20 00 x Click OK The item will then be removed from the deposit Enterprise Bank 15 Express Deposit Operation amp User Manual Delete a Deposit You may only delete a deposit that has not been sot Acer submitted If your deposit has not been submitted and Front laa you wish to delete it then click the Remove Deposit SAMPLE IMAGE button Click YES The deposit will then be deleted q Are you sure you want to delete this item
26. software components media printed materials me online or electronic documentation IARE installing copying or otherwise using the SOFTWARE PRODUCT by the terms of this EULA If you do not agree to the terms of this EULA do not install or If you accept the terms of the agreement dick I Agree to continue You must accept the agreement to install Ranger for CR 25_CR 55 v2 2 54 1 Silver Bullet Technology Inc Enterprise Bank Express Deposit Operation amp User Manual 7 Click Install Choose the folder in which to install Ranger for CR 25_CR 55 v2 2 54 1 NOTE The install could take as long as 4 5 minutes Setup wi nstat Ranger for CR 25_CR SS v2 2 54 in the folowing folder To instalim a following different folder dick Browse and select another folder Click Install to start the installation Ranger Install Directory C Program Files Silver Bullet Technolog Space required 17 3MB Space available 218 8GB ilver Bullet Technology Inc 8 Click Finish and continue to the next section Completing the Ranger for CR 25_CR 55 v2 2 54 1 Setup lt d Wizard Ranger for CR 25_CR 55 v2 2 54 1 has been installed on your computer _ Click Finish to dose this wizard 9 Remove disk and keep in a secure location 10 If installing a Burroughs SmartSource Micro scanner then please be aware that you will be prompted to calibrate your scanner This can be done
27. tion amp User Manual Requirements Requirements for enrollment in the Service include gt Existing Enterprise Bank Business Online Banking client gt Initiation of an Express Deposit Services Agreement and Express Deposit Application gt Acceptance of the Express Deposit Destruction of Information and the Express Deposit Expedite for Recredit documents gt Approval by your Bank Officer and Cash Management Advisor Requirements for use of the Service include the above and the following gt gt Minimum System Requirements gt 256 MB RAM 20 GB Hardrive with at least 3 GB of free disk space e Microsoft Windows 7 or above Open USB 2 0 Port Internet Access Internet Explorer 9 0 or above 32 bit Not fully compatible with Firefox or Google Chrome gt gt An available AC power outlet gt A secure storage area or locked filing cabinet to maintain submitted deposited items for at least 14 days from date of deposit gt A shredder or means by which items can be destroyed after the 14 day retention period NOTE Refer to the Troubleshoot section to see the steps to determine which version of Internet Explorer and which version of the Windows operating system are installed on your PC The Bank shall supply all scanning hardware as part of the Service This includes the scanner a six foot USB cable and a power cord In addition to providing said hardware the Bank shall place the scanning de
28. unt Aux On Us RIC RT Western Account Amount item Type 04 0000 1221689 25 00 Debit Transaction Control Information Credit Items 0 Credit Total 0 00 Txn Difference 25 00 Debit Items 1 Debit Total 25 00 Summary Report by Deposit Status From the Report screen click the Deposit Query tab Enter your search criteria mouse over the Summary Report button and finally choose Generate PDF Report view Deposits View Items Reports Deposit Query C item Query ROWS per page 10 jg Search From Date 9015 09 14 59110 Date 9015 09 14 5910 m Amount To Amount Capture User Account x Site ID Deposit ID Capture Status lt El Deposit ID Account Account Name Processing Date Status Deposit Total Actions Enterprise Bank SM 19 Express Deposit Operation amp User Manual An Adobe PDF report will be generated in a separate window for you to print or save Deposit ID item RT a 20 0000001901 011302742 Account Check Amoun Pdf fs CSV 008 45 E Pdf with Images ESAN Extract Images To create a summary report of deposits and deposit information for a particular date or a date range Click the Report tab select Item Query click the arrow key in the Search tab and then Select Advance Search Note Deposit Summary by User Report will detail deposits for a particular user at your organization View Deposits View Items Reports Item Query Rows
29. vice under its maintenance contract to ensure operability of the device The Bank s maintenance contract with its third party provides on site maintenance for repairs and or troubleshooting of the scanning device Should the device be inoperable then the Bank s third party maintenance provider shall provide a replacement device at no charge to you Additional scanning devices shall result in an added cost but shall also be covered under the Bank s maintenance contract Enterprise Bank Express Deposit Operation amp User Manual 2 Installation NOTE If you have restricted privileges on your computer you will need to ensure that the SYSTEM ADMINISTRATOR of the computer is available before performing the installation Prior to installation you may be required to disable your anti virus firewall and or Internet security software Some security settings may change during the Express Deposit installation Configure the Computer Do not plug in USB port until installation is complete Set Enterprise Bank as a Trusted Site 1 Open Internet Explorer and select Internet Options from the Tools menu General Security Privacy Content Connections Programs Advanced 2 The Internet Options box is displayed Select the Security tab click Trusted Sites an d iheni click ihe Sites button Select a zone to view 9099 security settings e amp y 9 Restricted sites Trusted sites sites f This zone contains
Download Pdf Manuals
Related Search