Residents Manual
Contents
1. WHERE PARIS MEETS MELBOURNE 27 LT COLLINS Settlement Manual GOLDEN AGE gt 10 April 2014 Dear Owner Golden Age Development Group congratulates you on the settlement of your apartment residence and welcomes you to 27 Little Collins your new home located in the sought after Paris end of Melbourne CBD We hope you enjoy your apartment residence and its convenient proximity to the best theatres restaurants caf s bars boutiques and sporting venues that Melbourne has to offer On the following pages is some important information about the maintenance of your apartment residence plus some details of key aspects to your rights and obligations of living in the 27 Little Collins community that will assist you to enjoy your home to its fullest Please take some time to read over these carefully If you have any further questions about these rules please contact your Owners Corporation directly Owners Corporation Details Engine Property Group Email reception enginepropertygroup com au Phone 1800 ENGINE 1800 364 463 Again we warmly welcome you to 27 Little Collins and hope you enjoy everything that your new home and its surrounds have to offer Yours truly Golden Age Development Group L39 120 Collins Street Telephone 61 3 9671 3928 www goldenagegroup com au Melboume Victoria 3000 Facsimile 61 3 9671 3178 abn 89128422846 PNN 65 gt SHERATON MELBOURNE HO2. APARTMENT PN2E1 Low Sheen Finish Vivid White CEILINGS APARTMENT WALLS PN2E1 Low Sheen Finish Vivid White SKIRTINGS GENERAL PN2E1 Gloss Finish Vivid White APARTMENT SIDE OF PN2E1 Gloss Finish Vivid White FRONT ENTRY DOORS WHITE 2 PN2E1 2PAC PAINT FINISH Vivid White JOINERY Gloss Finish BLACK 2 PG1 A9 2PAC PAINT FINISH Black JOINERY Gloss Finish 31 7 APPENDIX INSTRUCTIONS AND WARRANTIES CONTENTS N O SMEG 60CM GAS COOKTOP 4 BURNER SMEG 30CM GAS COOKTOP 2 BURNER SMEG 60CM ELECTRIC OVEN SMEG 60CM RANGEHOOD BLANCO 30CM RANGEHOOD FISHER amp PAYKEL DISHDRAWER CLIPSAL FIRETEK SMOKE ALARM CAESARSTONE CAESARSTONE WARRANTY FELTEX CARPET YUANDA GLASS TEMPERZONE O amp M 32
3. DISHWASHER KITCHEN JOINERY SMEG 60CM CONCEALED UNDERMOUNT RANGEHOOD Code PUM60X Supplied by Harvey Norman Manual included in Appendix B BLANCO 30CM WALL CANOPY RANGEHOOD Code BRC30X Supplied by Harvey Norman Manual included in Appendix B FISHER amp PAYKEL DISHDRAWER Code DD60S17 Supplied by Harvey Norman Manual included in Appendix B BENCH TOP RECONSTITUTED STONE SLAB Paris Scheme Colour code Jet Black 3100 3060mmL 1440mmW 30mmT OR RECONSTITUTED STONE SLAB Melbourne Scheme Colour code Snow 2141 3060mmL 1440mmW x 30mmT BATHROOM AND LAUNDRY FITTINGS VANITY BASIN TOILET SHOWER BASE CAROMA Opal 720 wall basin left or right shelf Left Shelf Code 632210 Right Shelf Code 632110 Supplied by Caroma Australia JIKA Lava back to wall toilet 4 Star WELS 4 5 3L 650mmD x 820mmH Code 825533 Supplied by Laufen Australia MARBLETREND White rear outlet Slimline 900mmW 900mmL Code SE26CW Supplied by CBS Plumbing 27 BATHTUB where supplied ACCESSORIES Kaldewei Bath with side overflow White steel enamel Model 692 Supplied by Bathe SMALL TOWEL RAIL LARGE TOWEL RAIL TOILET ROLL HOLDER ROBE HOOK TAPWARE Polished Stainless Steel Size 300mm Code BA301030RD PSS Supplied by Impact Hardware Polished Stainless Steel Size 600mm Code BA301060 RD PSS Supplied by Impact Hardware PHOENIX RADII SINGE TOIL
4. 14 4 1 PEDESTRIAN ACCESS ES 14 4 2 SECURITY INTERCOM ACCESS 15 4 3 KEYS AND PROXIMITY READER REGISTER ssecceceeeeeceeeseeeeeeeseeneeeeeeaneeeeseaneeereeeneeerteenaeers 17 4 5 17 4 6 MAIL COLLECTION 18 4 7 RUBBISH DISPOSAL AND RECYCLING 5 18 4 8 DELIVERIES AAAA 19 4 9 19 5 OPERATING AND CARING 20 5 1 KITCHEN 20 5 2 SERVICES AND SYSTEMS 21 5 3 FITTINGS AND FIXTURES CARE AND 23 6 APPENDIX A FINISHES FIXTURES AND 55 26 26 KITCHEN FITTINGS iano 26 KITCHEN JOINERY 2 BATHROOM AND LAUNDRY FITTINGS 27 50 u eee ee eo ese 28 sc 28 FLOOR COV
5. 600mmW Supplied by Johnson Tiles Or 29 FEATURE WALL TILES FLOOR COVERINGS WARINGA ULTRA WHITE RECTIFIED Melbourne Scheme Code 614200 Gloss Finish 300mmL 600mmW Supplied by Johnson Tiles Range AU1805 Colour Black Paris Scheme 250mmL x 500mmW x 10mmT Supplied by Floortech Or Range AU0113 Colour White Melbourne Scheme 250mmL x 500mmW 10mmT Supplied by Floortech CARPET TIMBER FELTEX CARPET Paris Scheme Range Woven Desiree Colour 9 Carbon Supplied by Feltex Carpets Or FELTEX CARPET Melbourne Scheme Range Woven Desiree Colour 4 Grise Supplied by Feltex Carpets TASSIE OAK FLOOR BOARDS Paris Scheme 112mmW x 30mmT Medium Grade Supplied by Gunns Timber 30 Lighting Internet Phone Point TV Outlet HEATING COOLING General downlights throughout take a 12V 50W MR16 halogen downlight globe Kitchen track lighting accepts 240 50W MR16 halogen globe Bedroom recessed ceiling lights accept a 4 pin Compact fluorescent globe 240V 50Hz 26W 3000K Do not exceed the maximum wattage of light globes as stated within the light fixture Provided to all Living Rooms FTA and Pay TV outlet provided to Living Areas Temperzone HWP Series PAINT SELECTION Water cooled fan coil unit located within each apartments ceiling For user maunals model and serials numbers refer to Appendix B
6. LIFTS Lift Servicing Ground Floor and Levels 15 to 25 Lift 5 Servicing Basement 3 2 1 Ground and Levels 15 to 31 Residences from Levels 26 to 31 Pedestrian access is via the lift lobby off Coates Lane or through the main Hotel Lobby of the Sheraton Hotel Residents can gain access to the building swiping the access tags or remote provided at settlement on the fob readers LIFTS Lift 5 Servicing Basement 3 2 1 Ground and Levels 15 to 31 e Lift 6 Servicing Basement 3 2 1 Ground Hotel Levels 1 to and Levels 15 to 31 IMPORTANT IN CASE OF FIRE DO NOT USE LIFTS Note Lift covers are required when moving furniture in or out of the building at any time Please contact the building manager to obtain lift covers 14 4 2 SECURITY INTERCOM ACCESS SYSTEM The access control is a Concept 4000 system Valid proximity card device control the access to the front entry automatic sliding doors carpark tilt door and passenger lifts To assist with the use of your intercom please refer to the below diagram explaining the function of each button 12 1 Microphone 2 Colour LCD display displays the menus which guide the use and programming operation shows the pictures taken by the entrance panel or other cameras 3 Nawigation keypact navigates inside the menus confirms OK key or cancals key the progam ming Operations 4 Switch ON entrance panel and cycling kay 5 Commection key a
7. area that feels comfortable welcoming and ultimately homely Open Monday to Sunday from 06 30am 10 30pm Sunday Brunch 11 30am 2 30pm Terrace Baron level three of the hotel offers an exquisite and contemporary designed outdoor setting with views overlooking Little Collins Street Comfortable seating areas outdoor fireplaces and carefully selected music will provide Melbourne s newest rooftop bar with a vibrant ambience in which to enjoy Melbourne s city skyline Guests at Terrace Barcan choose from the extensive international wine and beer menu or enjoy one of Sheraton s signature cocktails A mouth watering array of tapas style culinary treats is also available Terrace Bar is open Tuesday to Saturday evenings from 4 30pm late For Dining reservations please call 03 9290 1000 Please visit sheraton com melbourne for further information and special offers We look forward to welcoming you to Sheraton Melbourne Hotel Warm RE YA 7 Hal Philp General Manager Contents 1 ees 8 1 1 APARTMENT KEYS oct sect ies a 8 1 2 OWNERS CORPORATION DETAILS ci endhon Asea 8 1 3 REPORTING COMMON AREA 5 4 1 4 BUILDING MANAGER DETAILS 5 1 5 M
8. or occupier A Risk Assessment for moves is the occupier or their nominated party ensuring that their methods for moving are safe Shared Pedesirian Areas are areas where both pedestrian access and vehicle access co exist It is highly important for all parties to be aware of and be safe when using these areas to avoid injury Vehicle Access Any vehicle and or delivery must enter the property via the resident entry on Coates lane Path of Travel to unloading zone is as directed by the Manager or nominated representative Path of travel advisements must be adhered to at all times Distance from Main Entry to lifts needs to be assessed when moving goods to ensure parties understand distances required to move items and safe paths of travel Distance from Entrance Lift Passenger Lift 10m Lift Dimensions need to be assessed when moving goods to ensure they will be able to be moved with no damage to the lift car Dimensions of lifts are below Passenger Lift Dimension Car internal height 2700mm Car Internal Width 1350mm Car internal depth 2000mm GUIDELINES It is a firm requirement that a move be booked and confirmed with the onsite manager prior to making any move arrangements a After confirmation of settlement and prior to your occupancy date you must contact the Manager to arrange a booking time for your move The Manager can be contacted on 0499 800 240 or bm 27ltcollins com au
9. AILING ADDRESS 6 1 6 EMERGENCY CONTACT 6 MOVING A A A A 7 2 1 GUIDELINES FOR RESIDENTS MOVING IN 7 2 3 USING LIFT FOR TRANSPORTATION OF 9 2 4 ELECTRICITY CONNECTION a 10 2 5 GAS CONNECTION AND SUPPLY ASETE 10 2 6 WATER SUPPLY CONNECTION 10 2 9 TELEVISION ides 11 2 10 NATIONAL BROADBAND NETWORK AND 11 2 11 BUILDING AND COMMON CONTENTS INSURANCE 11 WARNINGS AND SAFETY 1 13 3 1 SMOKING 13 3 2 SAFE APARTMENT LIVING veal 13 3 3 EMERGENCY SERVICES 13 3 4 FIRE AND EVACUATION PROCEDURES fs 13 BUILDING FEATURES
10. ERING Sirasini 30 ELECTRICAL he 31 31 PAINT SELECTION 31 7 APPENDIX INSTRUCTIONS AND 5 32 1 INTRODUCTION This manual provides you the occupier with important information about your apartment Details are included for the connection of your apartment to various utilities to ensure continued supply Emergency contact information is also provided as well as finishes fixtures and appliance specifications Basic operating instructions and maintenance requirements are included in Section 5 A full copy of the appliance instruction booklets and warranty certificates are included in the appendices The Defect Liability Period for your apartment is 3 months commencing from the date of occupancy of the building To report private lot defects that may arise during the Defect Liability Period you will need to contact the representative from Equiset Construction Melbourne who will contact you to agree a convenient time with you to obtain access to your property to complete any remaining items Contact details of the representative from Equiset Construction Melbourne shall follow shortly and be advised to occupiers via mail Please ensure that y
11. ET ROLL HOLDER Polished Stainless Steel Code BA301016RD PSS Supplied by Hardware IDEAL STANDARD MOMENTS ROBE HOOK Chrome Finish Supplied by Reece SHOWER MIXER BATH FILLER SHOWER HEAD AND RAIL HANSGROHE Metris S Single Shower Mixer Finish Set Chrome Finish Code 13620180 amp 31661003 Supplied by Hansgrohe Australia HANSGROHE Metris S Bath Filler with Diverter Chrome Finish Code 31416000 Supplied by Hansgrohe Australia HANSGROHE Raidance S100 Set Code 27882003 Supplied by Hansgrohe Australia 28 BATH SPOUT BASIN MIXER WASHING MACHINE STOPS LAUNDRY TROUGH UNIT Where supplied BALCONY INDOOR FLOOR TILES WALL TILES Hansgrohe Metris S Chrome Finish Code 31416000 Supplied by Hansgrohe Australia HANSGROHE Single Lever Basin Mixer Chrome Finish 4 Star WELS Rating 7L min Code 31060000 Supplied byHansgrohe Australia DORF Kytin Washing Machine Set Code 2552 04 Supplied by CBS Plumbing CLARK Eureka 35L Compact Tub and Cabinet Code 7111 873mmMH 380mmW 606mmD Supplied by CBS Plumbing DUBLIN TILE Colour Medium Grey 450mmL x 450mmW Supplied by Signorino MIMMA BLACK Paris Scheme Code 711963 450mmL x 450mmW Supplied by Johnson Tiles MIMMA TAUPE Melbourne Scheme Code 711966 450mmL x 450mmW Supplied by Johnson Tiles WARINGA SATIN WHITE RECTIFIED Paris Scheme Code 614504 Matt finish 300mmL
12. GUIDELINES FOR RESIDENTS MOVING IN OR VACATING DEFINITIONS A move is deemed to be where furniture or boxes are transferred to or from a place of occupancy Controlled access and protective measures are required to protect common property against damage and unauthorised entry All goods shall enter and exit the building via the basement amp or service corridor A delivery of goods is deemed to be one off in nature where the delivery is of one or two items The delivered goods are to be transferred under the supervision of an occupier or a designated person through the basement Protective measures may not be required please check with building management The occupier is responsible for inward deliveries through the basement The path of travel for moves or deliveries is a designated path allowing for the orderly and efficient transfer of goods through the building The Manager shall demonstrate the path of travel through the basement to or from the place of occupancy to those parties involved An indemnity form is to be completed prior to commencement of a move and or delivery This form shall protect and identify parties when damage occurs in common property during a move The Owners Corporation reserves the right to recover costs of repairs Storage Facilities assigned to private lots are deemed to be an extension of that lot and therefore private property Security of goods within these storage areas is the sole responsibility of the owner
13. TEL Sheraton 27 Little Collins Street Melbourne VIC 3000 Australia t 039290 1000 f 039290 1001 sheraton com melbourne Stay connect and play at the Paris end of Little Collins Street Sheraton Melbourne Hotel We are delighted to welcome you to 27 Little Collins St Melbourne and look forward to having you as our guest Conveniently located within the same complex the Sheraton Melbourne Hotel comprises of 174 Guest rooms including 11 Terrace Suites making it the perfect option should you require accommodation for yourself colleagues family or friends Guest room reservations can be made directly with the hotel by calling 03 9290 1046 or res sheratonmelb sheraton com Recreation facilities for hotel guests or recreation members include Sheraton Fitness which is accessible 24 hours per day indoor heated lap pool steam room and The Spa at Sheraton Melbourne comprising of 5 treatment rooms For Recreation Membership enquiries or Spa reservations please call 03 9290 1074 or email thespa melbourne sheraton com Tempt your taste buds at Little Collins St Kitchen our bistro style signature restaurant which offers a relaxed home away from home for guests and local visitors alike Serving breakfast lunch afternoon tea dinner and Sunday brunch from Sunday 20 April 2014 Little Collins St Kitchen pays homage to the grand European architecture and high end retail outlets of neighbouring Collins Street whilst presenting an
14. TV service can be obtained directly from Foxtel FOXTEL 13 19 99 2 10 NATIONAL BROADBAND NETWORK AND TELEPHONE Your apartment is NBN ready Both internet and telephone services can be obtained through the data points shown above in section 2 9 To activate these services you must contact your preferred provider Once activated you can plug your telephone directly into this point or your computer for broadband internet access 2 11 BUILDING AND COMMON CONTENTS INSURANCE Please seek advice relating to insurance requirements for items fixtures fittings furnishings etc inside your apartment The Owners Corporation provides limited insurance relating to common area building structures and public liability only Please note floating floorboards are not insured under the Owners Corporation and need to be included in your contents or landlords insurance policy 11 Please ensure items in your car park storage areas are included in your insurance These areas specified on title and as such contents are not insured under the building insurance Any queries on common area insurance please contact the Owners Corporation 12 3 WARNINGS AND SAFETY INFORMATION 3 1 SMOKING It is your choice to smoke or allow smoking within your apartment Please be mindful of other occupiers and ensure that ashtrays on balconies are windproof so that those below are not affected by litter Smoking is prohibited in all public and c
15. aintained For the paint colour schedule refer Appendix A Cleaning Care Soap and water Scourers of any kind should NOT be used to remove stains to painted surfaces Avoid using BluTac or adhesive tape on painted surfaces as it may leave stains or cause the paint to flake upon removal For care and maintenance instructions please refer to Paint section of Appendix B INTER TENANCY WALLS Inter tenancy walls are not to be penetrated as this will affect the acoustic and fire integrity of the walls KITCHEN AND BATHROOM CABINETS JOINERY CABINETS Joinery surfaces will dent or scratch if treated roughly Particular care should be taken when moving furniture or heavy objects in the vicinity of joinery For the paint colour schedule refer to Appendix A For care and maintenance instructions please refer tothe Joinery Section of Section 6 3 When opening microwave door ensure it has been opened to 90 degrees before attempting to slide the door back into the microwave cavity Equally ensure microwave door is fully extended prior to closing door over microwave Refer warning sticker affixed to back side of microwave joinery door Cleaning of Internal joinery May require occasional dusting Do not use abrasive scourers or household cleaners as they may scratch the surface Remove sticky or gummy residue with warm soapy water or try rubbing with baking soda cloth or sponge Do not use any cleaning agents containing buty
16. ak glass override will result in legal action against the offender 17 4 6 MAIL COLLECTION Your mail will be delivered to a locked letterbox in the mailbox room There are two keys to your letterbox provided in the apartment handover kit To order additional or replacement mailbox keys contact the Building Manager 4 7 RUBBISH DISPOSAL GARABAGE AND RECYCLING CHUTES All rubbish must be disposed of in secure wrapping by taking it to the rubbish and recycling chutes Each level has a bin chute room for residents to dispose of general waste and recycling The refuse rooms are located near the lifts and fire stairs All waste disposed via the chutes should be contained in tied plastic bags Under no circumstances is rubbish to be left anywhere in the Common Property WARNING THE FOLLOWING FALLING OBJECTS IN CHUTE DO NOT PLACE HANDS OR ARMS INTO THE CHUTE BEYOND THE HOPPER DOOR FRAME Items that can be disposed of via the garbage chute include e Bagged household including organic waste and Non recyclable waste Items that can be thrown down the recycling chute include Glass bottles Flattened cardboard Plastic containers e Aluminium cans and Items that must not be thrown down either chute include e Cigarette butts Ignition sources or fluids weighing over 3kg and Items with a volume greater than 35cm3 All items that cannot be thrown down the chute may be
17. ally metered and will be billed directly by City West Water Hot Water is provided through a natural gas fired central hot water system located on the roof of the building Each apartment has a separate hot water meter located in the corridor ceilings at each level for water consumption billing by the gas utility CITY WEST WATER 13 16 91 24 HOUR EMERGENCY 13 26 42 LOCATION OF STOP VALVE AND WATER METER WITHIN APARTMENTS The water meters are located in the corridor service cupboard on your apartment floor There are both hot and cold water isolation valves for each apartment hot water valve is located in the corridor ceiling space in close proximity to the apartment entry door whilst the cold water valve is located in the lobby services cupboard Each stop valve is labelled with the appropriate apartment number 10 2 9 TELEVISION Your apartment is provided with plug in points connected to a free to air FTA television aerial located on the roof of the building Your apartment also has the capacity to receive a Pay TV service VIA a satellite system located on the roof In living room areas the connection to both your FTA and Pay TV service is on the same outlet and data point is adjacent This is as shown below In each apartment the main bedroom is provided with a FTA and data socket The below diagram shows which socket to plug your television to pick up relevant signals Information connection and fees for a Pay
18. b Moves and or deliveries are permitted Monday Friday as specified by the onsite Building Manager Please contact the Building Manager to arrange your move and delivery booking Moves shall not be permitted unless the Manager has confirmed a booking It is advisable to book in advance and consider allowing at least 2 working days Moves are not permitted on Saturday Sundays or public holidays at any time subject to clause c All deliveries and or Moves shall enter the building via the Resident entrance off Coates Lane Deliveries and or Moves may be approved during the initial settlement period on Saturdays between 6 00am 9 00pm to help facilitate additional Moves and or Deliveries Prior arrangement and approval from the Manager is required prior to commencement d Moving vehicles must enter via Coates Lane and park as designated or directed by the Manager e Items are to be unloaded and stacked as directed by the Manager and then once available moved to the advised lift for delivery to the apartment f The Manager shall explain access details and arrange to meet all parties at the building point of access g The Occupier shall provide the Manager with a copy of the removalist s Public Liability Insurance Policy prior to commencement of the move it is recommended the occupier request this information when booking a removalist This may be emailed through to the Manager email address bm 27ltcollins com au It is the occu
19. be expensive 21 Please alert the fire brigade immediately if a sprinkler is accidentally set off by calling 000 This help reduce the cost of the false alarm If you have caused a false alarm then you will be charged for the call out cost Apartment owners and occupiers are not required to carry out any maintenance or servicing of sprinkler equipment Maintenance and servicing is the responsibility of building management and or their representatives If a leak occurs to a sprinkler head advise the building manager The apartment owners and occupiers must adhere to the following Utmost care should be taken not to hit a sprinkler head particularly when installing clothes dryers and moving furniture or other equipment DO NOT PAINT the sprinkler heads under any circumstances DO NOT HANG ITEMS from the sprinkler heads under any circumstance e g Christmas decorations DO NOT REMOVE sprinkler heads under any circumstances Only qualified personnel with permission of the Owner s Corporation are to carry out work on the fire sprinkler system DO NOT store materials within 500mm of any sprinkler head this includes the sprinkler heads in the storage facilities throughout the car park Wall mounted dryers will be within 500mm therefore do not store items above the dryer DO NOT obstruct or tape over sprinkler heads SMOKE DETECTORS Your apartment has been installed with a smoke detector They are located on t
20. ctivates deactivates the sound connection 6 Commection LED 7 Loudspeaker 8 Door lock LED 9 Door lock key activates the electric door lock of the associated connected entrance panel 10 Answering machine status notification LED 11 Pushbutton for enabling disabling the answering machine function 12 Gall bol exduson LED OCCUPIER ENTRY AND EXIT Residents gain access to the building by valid proximity card device being presented to a proximity reader or by remote control at the car park entry door for apartments residences with allocated parking only At the building entry lobby presentation of a valid proximity card to the access reader will unlock and activate the auto sliding door to open for 5 seconds People exiting the building need to use the Press to Exit button adjacent the lobby door To access the lifts residents must once again present a valid proximity card at the reader located inside the lift A valid read will de secure your apartment level button for 5 seconds You are then required to press the desired level button once your access card is read and accepted Care must be taken not to expose the access device to direct sunlight or placed near a magnetic source as this may result in damage 15 VISITOR ACCESS The intercom system comprises of one main digital audio visual entry station at each lobby with keypad and LCD directory to communicate with the apartments Each apartment has an bt
21. disposed of in the bin rooms located the rear loading bay To dispose of waste via the hopper door to the bin chutes e Turn the handle and open hopper door e Open and hold open while placing the waste inside the door e Gently close the door and the rubbish bag will fall down the chute Please note the following e Do not leave any items in front of the garbage chute clear access to chute and emergency exit door required at all times e No flammable items are to be disposed of through the garbage chute or the garbage room 18 e Do under any circumstance dispose of hard rubbish including glass brick crockery appliances or similar through the garbage chute Residents are responsible for the disposal of hazardous hard rubbish or large items Please make private arrangements for disposal of these items Residents are also responsible for the disposal of moving in waste and must ensure that all rubbish is cleared from common property following a move 4 8 DELIVERIES All deliveries of large items must be booked with the Building Manager so that the appropriate preparations can be made such as lift padding protection 4 9 TRADESMEN CONTRACTORS All contractors must report to the Building Manager to sign in upon arrival 19 5 OPERATING AND CARING FOR YOUR APARTMENT Your apartment is your responsibility However if an issue arises which is not referred to in this manual and it is not able to be resolved the b
22. eration of the range hood The aluminium filter must be cleaned monthly Check mountings for vibrations monthly The aluminium duct above the filter must be cleaned once per month with soapy water to ensure no build up of grease or fats can occur within the duct For more detailed instructions refer to the users manual which is included in Appendix B DISHWASHER Make Fisher amp Paykel Model DD60S17 20 The dishwasher is located under the kitchen bench It is controlled the main panel on the front of the unit Switch and stop valve are located in the cupboard below sink For more detailed instructions refer to the users manual which is included in Appendix B 5 2 SERVICES AND SYSTEMS AIR CONDITIONING Make Temperzone HWP Series The air conditioning system consists of a water cooled fan coil unit located within each apartments ceiling space generally accessible via a ceiling access panel located within the apartment bathroom Control of these systems is via a wall mounted control pad FIRE ALARM SYSTEM A fire alarm can be activated by one of the following Any sprinkler head activation A lift lobby common area e g corridors smoke detector activation Common area detectors be activated by cigarteet smoke or excessive dust Activation of a fire alarm signal will cause the fire brigade to be called automatically EVACUATION PROCEDURES In the event of a fire alarm a warning alert alarm tone wi
23. he ceiling in each apartment They are connected to a 240V power supply via your apartment switchboard with a battery back up If the smoke detector begins to beep at 60 second intervals this indicates that the backup battery is low and requires immediate replacing Backup batteries should be replaced annually The smoke detectors in the apartments are not linked to the common area smoke detectors These are internal to your apartment only and if activated will not cause a general fire alarm However you must remember that the detectors in the passageways on each level are and accordingly at no time should you allow smoke from your apartment to enter the common passageway as they will most likely set off an alarm which will automatically call the fire brigade In such an instance it will be considered that you have caused the false alarm and you will be charged for the call out For more detailed instructions on smoke detectors refer the user s manual which is included in Appendix B HOSE REELS FIRE EXTINGUISHERS FIRE HYDRANTS FIRE ESCAPE DOORS Fire Hose Reels and or Fire Extinguishers are located i in common area lobbies and corridors These are clearly labelled and you should become familiar with these locations Hose Reels must only be used in the case of an emergency and not for washing cars etc 22 Fire Hydrants are located in stairwells and other public areas These are for Fire Brigade use only and under no circumstance should
24. icino Sfera colour video intercom Each receiver communicates with the visitor at the entry can release the entry door and provides lift release facilities to the passenger lifts Visitors to the building are required to use the intercom located outside the main lobby to contact their desired apartment To do this the visitor must use the key pad to enter your apartment number Once called the intercom system sends an electronic tone to your apartment intercom handset You may answer the call by pressing the audio button and grant entry to your visitor by pressing the door release button For your own and others security NEVER release the door to someone you do not know This function will unlock the entry door for approx 5 seconds To grant your visitor access to your apartment the lift press the lift release button This will de secure the lift car s floor button for approx 30 seconds Should the visitor be unable to gain access to required level they will have to return to the front door intercom panel and start the entry process again Please note there is no Visitor Parking in the basement VEHICULAR ACCESS AND CAR PARKING Resident car parking is allocated within the secure undercover car park Your entry point is via Coates Lane Your access device will allow access to the basement car park levels via the lifts Entry to the carpark is via valid access device whilst exiting the carpark is controlled by on site traffic management
25. in quotes from their removalist Occupiers are encouraged to provide the removalist with the Manager s details for consultation on building specific requirements Please note that your apartment may contain natural timber and or tiled flooring due care should be taken when moving furniture to prevent damage We advise that these guidelines are for the benefit of all occupiers we request all parties respect and abide by these guidelines We also request that if you intend to rent out your property that your Real Estate Agent is given a copy for future tenants The Owners Corporation shall take appropriate action against any identified party in breach of these guidelines The above guidelines are for the benefit of all owners to ensure that no damage occurs to common property 2 3 USING LIFT FOR TRANSPORTATION OF FURNITURE Please use care when transporting furniture or bulky items through the lobbies and in the lifts For more detailed instruction regarding use of lifts please refer to Section 4 1 It is the occupier s responsibility to determine the size of the lift available for use of transporting goods and furniture 2 4 ELECTRICITY CONNECTION Electricity is individually metered to your apartment through a smart meter which enables remote meter reading by the service provider Please contact your preferred electricity provider to set up an account in your your tenants name Electricity is individually metered to you
26. lding or resident s behaviour in the common areas should be made in writing to the Building Manager This can be e mailed or provided in hard copy to the Building Manager or Owners Corporation Manager To report any common area maintenance items please undertake the following measures 1 Contact the Building Manager 0499 800 240 bm 27ltcollins com au 2 Lodge a maintenance Ticket to the Engine Maintenance amp Help desk via the Engine Property Group Website www enginepropertygroup com au 3 Contact the Owners Corporation Service amp Maintenance desk on 1800 364 463 Please include the following information as part of your maintenance report Name and contact number Apartment number A detailed description of the maintenance item with photos if possible 1 4 BUILDING MANAGER DETAILS A full time Building Manager has been employed on site for the management of day to day activities including cleaning and facilities management of the common property areas The Building Manager will coordinate moving in out and provides a building induction upon moving in for all residents The Building Manager of 27 Little Collins is a contact point for all owners and residents Monday Friday 8 00am to 4 30pm A H for Emergencies only The Building Manager can be contacted by Mobile Phone 0499 800 240 Email bm 2 7ltcollins com au The Building Manager will provide the following services on site e Overall buildi
27. lene or other harsh chemicals with take out the pigment causing fading Do no use thinners 24 Cleaning of Internal joinery hardware drawer runners and hinges May require occasional dusting Any spills should be immediately remove with a dry or slightly damp cloth Do not used cleaning agents that contain solvents Cleaning of powder coated Handles e Wash with sudsy water Rinse and wipe dry with a soft cloth or chamois Do not use abrasive household cleaners or steel wool on these surfaces because they may scratch there is sticky or gummy soil to remove try rubbing with baking soda on a damp cloth or sponge or wipe with vinegar rinse and buff dry e Strictly adhere to the manufacturer s instructions before use of any commercial cleaners GLASS ALUMINIUM WINDOWS AND FRAMES Refer to Appendix B for care and maintenance instructions for your windows TILED SURFACES Stone and ceramic tile surfaces to wet areas can be extremely slippery when wet Please take care when moving about on tiled floors especially when wet Don t use abrasive cleaners such as a powder or gritty creme as these are likely to cause minor scratching to the tile surface which may damage tile surface Clean tiles regularly using warm clean water and a little neutral not acidic or alkaline soapless household cleaner Tiling work must be inspected at intervals not exceeding 1 year 12 months Should any caulking be fou
28. lights ground loops and RF remote There is no pedestrian access or egress via basement car park vehicular ramps 16 4 9 KEYS AND PROXIMITY READER REGISTER RF REMOTE CONTROL Undercover car parking PROMITITY HID card Building Foyer Entry Lift Access granted to level at which you live ground floor and common areas and undercover carparking WINSCREEEN MOUNTED Undercover car parking TRANSPONDER APARTMENT KEYS Apartment door entry MAIL BOX KEYS Ground floor Apartment lobby mail box All apartment entry keys fobs and remotes issued are controlled under a Restricted Keying System For additional or replacement keys you will be required to complete and provide a form to the Building Manager Forms can be obtained from the Building Manager Along with the form the Building Manager will need to be provided with a copy of the Notice of Acquisition from your settlement For security reasons orders are only accepted from the lot owner or their agent after advice in writing and invoices are issued to the lot concerned 4 5 FIRE STAIRWELL The stairwells are designed for emergency access in case of a fire only You can enter at any level and are only able to exit from basement 1 stairwell 3 leading to Little Collins Street Break glass exit overrides are at every third level within the fire stairs but are only to be used if the exit from basement 1 stairwell 3 is inaccessible Improper use of the bre
29. ll sound from the speaker located in the lift lobby area and in your apartment This will be followed by a louder and higher pitched evacuation tone after 2 3 minutes Upon hearing the warning tone you should alert all occupants in your apartment Turn off all gas and electrical appliances and prepare to leave the apartment As soon as you are ready to leave and no later than when the evacuation tone sounds you should leave your apartment and exit the building via the fire stairs In the event of an emergency do not use the lifts as they may malfunction during a fire YOU ARE ADVISED TO FAMILARISE YOURSELF WITH EMERGENCY EXITS The evacuation system will be tested periodically A voice warning will be given over the speaker prior to this taking place The test will be carried out monthly as required by building regulations FIRE SPRINKLER SYSTEM Sprinklers are located on all levels In the event of a fire near a sprinkler head heat generated by the fire will cause the sprinkler to activate If the sprinkler is activated a fire alarm will also be raised and the Fire Brigade will be called automatically This will release water and flood the immediate area in the event of a fire or if the sprinkler head is accidentally hit The fire brigade is automatically informed if a sprinkler head is activated and will attend Fire brigade attendance to a false alarm is charged at over 2500 per truck Hence not only can it be inconvenient it can also
30. nd to have cracked bulged and or pulled away from the surface it must be repaired immediately Notwithstanding its visual condition caulking should be replaced at intervals not exceeding 1 year Any efflorescence salting and or dirt or plant residue should be cleaned up regularly so as not to cause damage to tile work and block drains or make water pool rather than flowing to drains STONE BENCH TOPS Refer to the Caesar Stone Section of Appendix B for warranty care and maintenance information 25 6 APPENDIX FINISHES FIXTURES AND FITTINGS SCHEDULE GENERAL SMOKE DETECTORS KITCHEN FITTINGS CLIPSAL FIRETEK SMOKE ALARM Code 755SMA Supplied and fitted to each apartment to building requirements Manual included in Appendix B SINK KITCHEN TAP SINK MIXER UNDER BENCH OVEN COOK TOP BLANCO SINGLE BOWL UNDERMOUNT SINK 380mm x 440mm x 190mm Code CLARON340U Supplied by Harvey Norman CAROMA Track Sink Mixer Chrome Finish 4 star WELS 7 5L min Supplied by Caroma Australia SMEG 60CM ELECTRIC OVEN CLASSIC 8 FUNCTION FULLY AUTOMATIC Code SA578X 9 Supplied by Harvey Norman Manual included in Appendix B SMEG 60CM GAS COOKTOP 4 BURNER WITH FLAME FAILURE Code CIR574XFFD Supplied by Harvey Norman Manual included in Appendix B SMEG GAS 30CM COOKTOP 2 BURNER WITH FLAME FAILURE Code SARV532XS Supplied by Harvey Norman Manual included in Appendix B 26 RANGEHOOD
31. ng management Caretaking operational cleaning presentation of common areas e Overseeing overall facilities management function including specialist cleaning e Waste management e Monitoring behaviour and regulation of Owners Corporation Rules e Monitoring CCTV footage e Capturing and dealing with complaints in conjunction with the OC Manager e Overseeing and maintaining amenities e General maintenance of common areas including all amenities e Liaising regarding maintenance and defects for common areas e Move in and move out bookings Carrying out building inductions e Log and manage common area maintenance issues e Contractor sign in Registers Liaison for replacement of keys and proximity tags e Common area lighting maintenance e Essential Fire and Safety Services Management The Building Manager has the following forms for completion e Owners Corporation Complaint form Lot Owners e Form of Indemnity required to be completed for all move in move out e Induction checklist required to be completed for all move ins Occupier new tenant information to be completed by all new occupiers tenants e Contractor sign in form to be completed by all contractors prior to commencing work on site e Additional keys and security fobs request form Incident Report forms 1 5 MAILING ADDRESS For apartments in 27 Little Collins your mailing address is your Unit followed by 27 Little Collins Stree
32. ommon areas car parks lobbies lifts etc 3 2 SAFE APARTMENT LIVING For Balcony Areas please note the following you MUST NOT drop or throw any item from a balcony Pot plants plastic furniture bottles litter and other loose items that may be wind affected should not be left on balconies 3 3 EMERGENCY SERVICES Emergency services can be contacted by telephoning 000 for assistance Be prepared to identify yourself your location the problem and the likely emergency service required 3 4 FIRE AND EVACUATION PROCEDURES In the event of a fire within the building an automatic alarm and sprinkler system will come into operation When you hear the alarm sound evacuate the building immediately by the nearest emergency stair IN CASE OF FIRE DO NOT USE THE LIFTS You are advised to familiarize yourself with the emergency exits and equipment Please refer to section 5 2 and contact the Owners Corporation for further details if required 13 4 BUILDING FEATURES AND LAYOUT This section of the manual describes arrangements at 27 Little Collins for e Access e Security and Intercom operation Car Parking Lifts Stairwells e Rubbish Disposal and Collection 4 1 PEDESTRIAN ACCESS Apartments from Levels 15 to 25 Pedestrian access is via the lift lobbies off Coates Lane Residents can gain access to the building swiping the access tags or remote provided at settlement on the fob readers
33. ou have read the Owner s Manual before sending a defect request to ethier Equiset Construction Melbourne or the Owners Corporation Please also note that inspections for false alarms may attract a callout fee The information contained within this document is provided to help you move in operate and enjoy your new apartment The manual has been broken up into separate sections including WARNINGS AND SAFETY INFORMATION It is very important that you read this section 1 1 APARTMENT KEYS At Settlement your Conveyance representation will be provided a pack which shall include the following 2 x front door apartment key 2 x Fob security tags with ID numbers 2 x letter box keys with ID numbers 1 2 OWNERS CORPORATION DETAILS Engine Property Group has been appointed as the Owners Corporation Manager for 27 Little Collins Key functions of the Owners Corporation include manage and administer the common property repair and maintain the common property Contact Details are Phone 1800 364 463 General 9am 5pm Monday to Friday Address Suite 201 126 Wellington Parade East Melbourne 3002 Mailing Address PO Box 589 East Melbourne 8002 Email reception enginepropertygroup com au As the Owners Corporation Manager Engine Property Group will attend to the financial levies facilities management administrative insurance and legislative requirements for 27 Little Collins in accordance with the Owner
34. pier s responsibility to ensure these details are provided This is a Public Liability risk issue insurance protects all parties h The Manager shall request the occupier complete and sign an Indemnity Form prior to the move commencing this is a procedural requirement to assist the Owners Corporation to identify and recover costs due to accidental damage i Vehicles must not obstruct the car park entry and must be parked in an approved areas the Manager can assist in this matter j Furniture or goods on trolleys must be brought through the front entrance foyers on Little Collins Street All goods are to be moved via the resident entrance off Coates Lane Furniture may only be moved into a lift when the protective covers are fitted k To facilitate loading and unloading of the furniture etc to and from the lifts the Manager shall lock out one lift for use of the move l Furniture or goods must not be stacked or placed against the lift doors common area walls m Please encourage your Removalist to take cardboard boxes and packaging away with them Due to the amount of waste generated from a move the occupier shall be responsible for the correct disposal of such waste Any cleaning or removal costs burdened by the Owners Corporation for removal of such waste will be recovered from the lot owner n The Manager shall sign off the completed Indemnity Form and file for information Occupiers are encouraged to obta
35. r apartment Supply is provided via the switchboard located within your apartment The board is fitted with circuit breakers to each electrical circuit These may trip out if a fault develops in an electrical appliance Your electricity meter is located in the main service cupboard in the communal corridor on each floor If a trip should occur the defective appliance should be removed from the power outlet and the circuit breaker turned to the on up position Push the reset button on the safety switch If the circuit breaker still trips out then an electrician should be called 2 5 GAS CONNECTION AND SUPPLY The gas meter servicing your cook top will be read by Origin Energy and billed to the Owners Corporation and will form part of your Owners Corporation fees No other gas connection is permitted without the expressed consent of the Owners Corporation Gas consumption to your cooktop and for your hot water will be billed directly by Origin Please contact Origin on 132 461 to set up an account for billing purposes To turn the gas on open the gas isolation valve located in either the cupboard under the bench next to the cook top or microwave cupboard For further information regarding the cook top refer to section 6 1 for basic information or Appendix B for user manuals and warranty For emergency service refer to Emergency Numbers in section 1 6 2 6 WATER SUPPLY CONNECTION Water is supplied by City West Water It is individu
36. s Corporation Act 2006 Owners Corporation Regulations 2007 and Special Rules of the Owners Corporation Office hours are 9am to 5pm Monday to Friday and after hours for emergencies only Please contact the Owners Corporation Manager with any queries relating to the common areas of the building The Owners Corporation appoints and oversees the Building Manager Please contact the Owners Corporation to obtain a copy of the Owners Corporation Rules which outline Owner and Occupier governing rules and responsibilities Owners and Occupiers must at their own expense comply at all times with the laws relating to their Lot including without limitation any requirement notice and order of any governmental authority An Owner must strictly comply with all of the Rules and must ensure that the Owners guests or any occupier of the Owners Lot strictly complies with all of these Rules The Owners Corporation Committee may at any time issue further requirements instructions directions or guidelines for Owners and Occupiers either pursuant to any of the Rules or for the purpose of giving effect to the object of any of these Rules Owners and Occupiers must strictly comply with and must ensure that all guests strictly comply with any such further requirements instructions directions or guidelines issued by the Owners Corporation Committee from time to time 1 3 REPORTING COMMON AREA MAINTENANCE ITEMS Complaints concerning the common areas of the bui
37. t Melbourne For example if you live in Apartment 1501 your mailing address will be Unit 1501 27 Little Collins Street Melbourne Vic 3000 1 6 EMERGENCY CONTACT NUMBERS Please note that an emergency is a situation endangering life injury or damage to people and or property GROUP SERVICE COMPANY TELEPHONE FIRE POLICE EMERGENCY SERVICES 000 AMBULANCE BUILDING MANAGER FACILITY MANAGEMENT 1 0499 800 240 PTY LTD OWNERS CORPORATION ENGINE PROPERTY 1800 364 463 PASSENGER LIFT KONE LIFT SERVICES Press Emergency Call Button in Lift PLUMBING Collingwood Building 03 9419 2833 Services Pty Ltd LOCKSMITH Omega Corporate Security 03 9689 3488 ELECTRIAN Road Runner Electrics P L 0418 383 196 PLEASE NOTE TRIVIAL MATTERS FALSE OR NON EMERGENCY CALLOUTS WILL BE CHARGED TO YOU DIRECTLY For all maintenance or general enquiries please contact the Building Manager For ongoing enquiries after expiration of warranty period all tenanted properties should contact their respective rental agent e For After Hours Emergencies please contact Engine Property Group on 1800 364 463 and follow the prompts to direct your enquiry to the afterhours electrician and or plumber Please note these services may incur a fee directly to the residents for false call outs and or private lot issues PLEASE CHECK YOUR CIRCUIT BREAKERS PRIOR TO CALLING THE ELECTRICIAN 6 2 MOVING IN 2 1
38. they be used by occupiers Activation or use of any Fire Hydrants will cause the Fire Brigade to be called Fire Escape Doors are clearly marked and must not be held open or obstructed in anyway EXHAUST FAN SYSTEM Your apartment is fitted with an extraction fan for the bathroom The air is drawn through ceiling mounted grilles and is exhausted to an exterior weatherproof cowl which is located above the window along your apartment balcony This fan is activated when the bathroom lights are turned on To reduce the chance of excessive moisture build up it is recommended that you leave the exhaust fan active for several minutes after bathing or cooking and you should also ensure that windows and doors are regularly opened to avoid excessive build up of dust against seals To ensure correct operation of the exhaust system e Check air inlets for obstructions at all times Check for correct operation monthly The kitchen range hood exhaust is expelled via ductwork in the ceiling void The ductwork is exhausted to an exterior weatherproof cowl which is located above the window of your apartment balcony Refer to section 6 1 for information regarding the Range hood It is recommended to use a condenser type clothes dryer in lieu of a conventional drier A condenser type dryer will assist is minimising any issues that may arise by using a clothes drier in tight spaces When using a clothes drier the bathroom exhaust fan should be kept on througho
39. uilding manager may be able to assist Please note that the building manager s responsibility is to manage the common property in the first instance 5 1 KITCHEN APPLIANCES Your new apartment includes high quality SMEG Blanco Miele Fisher amp Paykel appliances The manufacturer s information and instruction booklets from each appliance can be found in Appendix For all warranty and service information please refer to the warranty and service letter in Appendix B Please ensure the circuit breakers in your apartment electrical switchboard are switched to the ON position for the appropriate appliance or system Refer to section 6 2 UNDER BENCH OVEN ELECTRIC Make SMEG Model SA578X 9 The oven is run by electricity and is located under the kitchen bench Itis controlled the panel on the front of the unit For more detailed instructions refer to the users manual which is included in Appendix B 4 BURNER GAS COOK TOP 2 BURNER GAS COOK TOP Make SMEG Make SMEG Model CIR574XFFD Model SARV532XS Your 2 or 4 burner gas cook top is located above the oven It is controlled via the main panel on the top of the unit automatic igniter switch for power is located in the cupboard with the gas isolating valve For more detailed instructions refer to the user s manual which is included in Appendix RANGE HOOD RANGEHOOD Make SMEG Make Blanco Model PUM60X Model BRC30X Basic Range Hood Maintenance To ensure correct op
40. ut the duration of the cycle and the cupboards doors left open SWITCHBOARD The electrical switchboard is located within your apartment All circuit breakers must be switched to the position to enable operation of your appliances lights and power outlets 5 3 FITTINGS AND FIXTURES CARE AND MAINTENANCE The following section provides a basic description of some of the materials and fixtures used in the construction of your new apartment Basic care and maintenance requirements are also described LIGHT FITTINGS Your light fittings are fitted with light globes of an appropriate wattage rating for that fitting Signage inside the fitting states the maximum rating for that particular fitting It is important that the maximum wattage ratings are not exceeded otherwise overheating of the fitting may occur 23 BATHROOM PRIVACY LOCK Your bathroom door s have been fitted with hardware which in an emergency can be opened from outside using a flat blade screwdriver or coin CARPET The carpet in your apartment is sourced by Omnifloor The underlay in your apartment is heavy duty domestic Steplight Underlay For further details and maintenance instructions please refer to the Carpet Section of Appendix B and for colour information refer to Appendix A PAINTED SURFACES Quality paints have been used in your apartment Proper care and cleaning must be followed to ensure that the appearance and integrity of your paintwork is m
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