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Connecting to a Wireless Network (Wi-Fi)
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1. HI SPEED INTERNET USER GUIDE Connecting to a Wireless Network Wi Fi 2012 10 VERSION 1 800 360 8555 Northernic TABLE OF CONTENTS 4 Connecting to a Wireless Network Wi Fi 3 Before you connect to a wireless network 3 4 1 Connecting to a Wireless Network on Windows XP 5 4 2 Connecting to a Wireless Network on Windows Vista 10 4 3 Connecting to a Wireless Network on Windows 7 15 2 Northernic CONNECTING TO A WIRELESS NETWORK WI FI 1 Before you connect to a wireless network make sure that your cable modem is correctly installed and configured your Internet access is working properly when your computer is connected to the router with a physical connection Ethernet cable your computer is equipped with a built in wireless adapter Your wireless adapter is on if necessary Ona laptop computer the wireless adapter is turned off by default Refer to your computer s user manual for how to turn it Wi Fi on you have on hand during the configuration The name of your wireless network SSID Example SSID SAGEMCOM XXXX The XXXX portion will consist of various letters and numbers Your encryption key WPA Example WPA XXXXXXXX The XXXXXXXX portion will be made up of various letters and numbers that you must type exactly as they appear making sure to use upper or lower case letters where indicated Thi
2. Change display language Ease of Access Let Windows suggest settings Optimize visual display 15 3 Click Wireless in answer to the question How do you want to connect How do you want to connect Wirel E ireless Connect using a wireless router or a wireless network Broadband PPPoE Connect using DSL or cable that requires a user name and password p amp Dial up Connect using a dial up modem or ISDN Help me choose 4 Next you will see all of the names of the Wi Fi networks that are within range of your computer and to which you can potentially connect Find the name of your wireless network SSID to which you want to connect Refer to the information on the label underneath your modem router Note The more green bars there are the stronger the wireless signal between your computer and your modem router Not connected uif Connections are available Wireless Network Connection ntlhelpdesk BMR WiFi Eacom External 16 5 Select your network name SSID SAGEMCOM XXXX then click the Connect button If Connect automatically is not already checked off check it off so you connect automatically next time you log on Not connected Wireless Network Connection ntlhelpdesk V Connect automatically E 6 The SAGEMCOM network requires an encryption key WPA This network key helps to prevent intruders from connecting to this network otherwise anybody a neig
3. t75 My Netgear router determet Ths computer GD My Netgear router Private netmcrt Access Local and Internet Connection Wireless Network Connection 2 My Netgear View router f Sagra strength Excelent Osce M Sharing and Discovery Netacek decovery 9 On Fide haring 9 On Pabe fcider hann 9 ot x Pewter iharang eon Y Password protected haing 9 On Meda thaneg 9 ot x Show ee al the fde and folder ae thang Show ma ai the hared ratwcrt folders on the computer Connecting to a wireless network Wi Fi 13 9 Check that you are indeed connected by opening your preferred browser or typ ing for example www google ca in your address bar A window such as the following one should open a Google Microsoft Internet Explorer Ele Edit View Favorites Tool Help Q ld a 6 Por Yorn 60 LIM Address 48 http w google ca vj Be Links HOD Timmins 4 SARMs Nexus Login ISMC CMS LogMeIn Carbon Copy Google how to cope EN Search Images Maps Play YouTube News Gmail Drive More Web History Settings Signin amp Google Canada Advanced search Language tools Make Google my homepage Google ca offered in francais Advertising Programs Business Solutions Google About Google Google com 2012 Privacy amp Terms 4 Local intranet If your connection is not working please check to ensure that you followed the previous steps If the p
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5. Internet gO E gt Control Panel I I P File Edit View Tools Help background Customize colors Adjust screen resolution Classic View Network and 3 Recent Tasks Mi it rnet Clock Language lt lt b Change startup programs View network stats and Region 3 Add the Clock gadget to and tasks Change keyboards or other input methods 3 through Windows Control Panel Home Firewall Windows Sidebar Set up file sharing Turn Windows E coe let Hardware and SY sound a d 2 In the Network and Internet window click Network and Sharing Center per QU Network and Internet X gt Search P File Edit View Tools Help Control Panel Home 3 EN Network and Sharing Center lt View network status and tasks onnect to a network E System and Maintenance View network computers and devices E econty Add a device to the network Set up file sharing Network and Internet Hardware and Sound e Internet Options 2 Programs Mj Change your homepage Manage browser add ons Delete browsing history and cookies WAY EA Filan 10 3 In Network and Sharing Center you should see a message saying that wireless networks are available If so click on the link Connect to a network If you do not see this message or this link check to make sure that Wi Fi has indeed been enabled on your computer and that you are within ran
6. a Connect Create Shortcut _ Wizard s New Connection Wizar Type Dial up LAN or High Speed Inter LAN or High Speed Inter LAN or High Speed Inter LAN or High Speed Inter LAN or High Speed Inter Wizard Disconnected Disabled Connected Connected Network cable unplugged Disabled F5 Networks VPN Adapte Intel R Centrino R Advi 1394 Net Adapter Intel R 82577 C Gigabit Bluetooth LAN Access Se Cisco Systems VPN Adar Once the network connection has been enabled a small icon representing your Wi Fi connection will appear at the bottom of your screen Double click on this icon or directly on the message that pops up to view the list of wireless networks detected Unable to connect to preferred wireless network X Windows could not connect to any of your preferred wireless networks Windows will keep trying to connect To see a list of all networks including others you can connect to click this message 5 Find your wireless network name SSID that you want to connect to Refer to the information on the label underneath your modem router i Wireless Network Connection Network Tasks Choose a wireless network Refresh network list Click an item in the list below to connect to a wireless network in range or to get more lt 2 Set up a wireless network SAGEMCOM 1CBF for a home or small office 6 Security enabled wireless network WPA2 il Related Tasks To connect to
7. ct to it In the Connect to a network window type your encryption key WPA in Security key or passphrase Refer to the information on the label underneath your modem router You must type the key exactly as it appears using any uppercase or lowercase letters where indicated Next click the Connect button eo Connect to a network Type the network security key or passphrase for My Netgear router The person who setup the network can give you the key or passphrase Security key or passphrase Display characters we Nyouhwes flash dress with network settings for My Netgear routes insert it 7 Wait a few seconds A message should appear saying that you are successfully connected Leave the Save this network and Start this connection automatically boxes checked if you want this connection remembered and started automatically the next time your computer detects the Wi Fi network it will be a lot faster than having to re enter the settings every time Click Close Ge Connect to a network Successfully connected to My Netgear router Z Bave this network V Start this connection automatically 8 You will be returned to the Network and Sharing Center window An Internet icon confirms that your connection is working You have finished setting up your wireless connection Co 8 Nemo sad intemmet p Netwerk and Shares Center o 49 eor Network and Sharing Center A a gt e pau
8. ess network WPA2 m antl m 9 Check that you are indeed connected by opening your preferred browser or typ ing for example www google ca in your address bar A window such as the following one should open a Google Microsoft Internet Explorer Rad Ele Edit yew Favorites Tools Help a Q O HAG PY 170800 Address 48 http mww ooogee ca x Go Links HOD Timmins SARMs Nexus Login ISMC CMS LogMeIn Carbon Copy 4 Google 4 how to cope Search Images Maps Play YouTube News Gmail Drive More Web History Settings Signin Google Canada Google Search I m Feeling Lucky 4 Make Google my homepage Google ca offered in francais Advertising Programs Business Solutions Google About Google Google com 5 2012 Privacy amp Terms X Local intranet If your connection is not working please check to ensure that you followed the previous steps If the problem persists contact Technical Support at 1 800 360 8555 Connecting to a wireless network Wi Fi 9 4 2 CONNECTING TO A WIRELESS NETWORK ON WINDOWS VISTA Please note that the following screens may look different on your computer depending on the display settings selected 1 In Start represented by the Microsoft Windows icon Fl click Control Panel E Disk Cleanup Control Panel 7E A System Restore Default Programs R Snipping Tool Help and Support d Calculator Then click Network and
9. etwork for a home or small office Related Tasks d Learn about wireless networking Change the order of preferred networks FP Change advanced settings Choose a wireless network Click an item in the list below to connect to a wireless network in range or to get more SAGEMCOM 1CBF i Security enabled wireless network WPA2 i Nh a 3 rmats t Security enabled wireless network WPA2 nsmc3rdave Security enabled wireless network WPA2 nsmcframe Security enabled wireless network WPA CET_Secured H Security enabled wireless network WPA Acquiring network address wil alll alll wlll all 8 Wait until the word Connected appears next to your network name You have finished setting up your wireless connection i Wireless Network Connection Network Tasks Refresh network list 2 Setup a wireless network for a home or small office Related Tasks UD Learn about wireless networking dg Change the order of preferred networks FP Change advanced settings Choose a wireless network Click an item in the list below to connect to a wireless network in range or to get more information lee 2 M 2 eq p SAGEMCOM_1CBF I rmats nsmc3rdave Security enabled wireless network WPA2 nsmcframe Security enabled wireless network WPA CET_Secured H Security enabled wireless network WPA Security enabled wirel
10. ge of the wireless network Wi Fi If the link still does not appear you can click on Manage wireless networks in the left hand panel View full map 4 The Connect to a network window appears In the drop down list click Display Wireless networks to only display the available Wi Fi networks Use the drop down list to select SAGEMCOM XXXX then click the Connect button XP Connect to a network Select a network to connect to Connecting to a wireless network Wi Fi 11 5 You will then see all of the names of the Wi Fi networks that are within range of your computer and to which you can potentially connect Find the name of your wireless network SSID that you want to connect to Refer to the information on the label underneath your modem router Note The more green bars there are the stronger the wireless signal between your computer and your modem router In the drop down list select your network name SSID SAGEMCOM XXXX then click the Connect button a J BV Connect to a network Select a network to connect to Show All bet bs A My Netgear router Secueity enabled network E I Unnamed Network Security enabled network E lt Y bs N x Beck Security enabled network E 6 The SAGEMCOM network requires an encryption key WPA This network key helps to prevent intruders from connecting to your network otherwise anybody a neighbour for example could easily conne
11. hbour for example could easily connect to it In the Connect to a Network window type your encryption key WPA in Security key Refer to the information on the label underneath your modem router You must type the key exactly as it appears using any uppercase or lowercase letters where indicated Next click OK Type the network security key Security key Hide characters Connecting to a wireless network Wi Fi 17 7 Wait a few seconds as your computer is connecting to the network Connecting to ntlhelpdesk 8 Once the network connection has been enabled a small icon representing your Wi Fi connection will appear at the bottom of your screen Double click on the small icon or directly on the message that appears to view your wireless network with the word Connected next to it Currently connected to a ntlhelpdesk er Internet access Wireless Network Connection ntlhelpdesk Connected 4l Disconnect BMR WiFi You have finished setting up your wireless connection 18 9 Check that you are properly connected by opening your preferred browser or typing for example www google ca in your address bar A window such as the following one should open Canada If your connection is not working please check to ensure that you followed the previous steps If the problem persists contact Technical Support at 1 800 360 8555 Connecting to a wireless network Wi Fi
12. nel i Eile Edit View Favorites Tools Help Q O B Ds Dorm i PX E Address Control Panel amp D w v z Accessibility Add Hardware Add or Administrative Automatic Bluetooth Date and Time Options Remov Tools Updates Configuration aw e H M Flash Player Folder Options Fonts Game IDT Audio Intel R ASF Intel R Internet Controllers Control Panel Agent Console Graphics a Options 2s x p ll Dd b g Java Keyboard Mail Mouse Network Phoneand Portable Media Power Options asses Modem Devices S amp S moe 3 0 9 Printers and Program QuickTime Regional and Scannersand Scheduled Security Sounds and Faxes Updates Language Cameras Tasks Center Audio Devices S 9 9 B8B e System Taskbar and User Accounts Windows Windows Wireless Start Menu CardSpace Firewall Network Set Connecting to a wireless network Wi Fi 3 In Network Connections find your Wireless Network Connection If the connection is disabled enable it by right clicking the Wireless Network Connection icon Then click Enable s Network Connections File Edit Q x z 27 JO seach fy Folders la Address e Network Connections View Favorites Tools Advanced Help 5 X 19 E Name Dial up Re TDH Go to remote tadh com instead of di LAN or High Speed Internet i Wireless Network Cannactian ll 1394 Connection local Area Connect ll Bluetooth Network eh Local Are
13. roblem persists contact Technical Support at 1 800 360 8555 14 4 3 CONNECTING TO A WIRELESS NETWORK ON WINDOWS 7 Please note that the following screens may look different on your computer depend ing on the display settings selected 1 Click Start gt Control Panel cil Getting Started Connect to a Projector Calculator Sticky Notes ntitest Documents Pictures Q Snipping Tool 4 Get Online Z Paint lt 4 XPS Viewer rt Windows Fax and Scan gt All Programs Recent Items Computer Control Panel Devices and Printers Default Programs Help and Support Search programs and files JG F Control Pane a al Adjust your computer s settings System and Security Review your computer s status Back up your computer Find and fix problems Network and Internet Connect to the Internet View network status and tasks Choose homegroup and sharing options Hardware and Sound View devices and printers Add a device Connect to a projector Adjust commonly used mobility settings Programs Uninstall a program Connecting to a wireless network Wi Fi TEE View by Category User Accounts and Family Safety Add or remove user accounts Set up parental controls for any user Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods
14. s information appears on the label underneath your modem router Example of a label 253500880 MAC D86CE931190D S N PT1224702000584 EAE EAE A LEM Connecting to a wireless network Wi Fi SSID SAGEMCOM 190D WPA 46J9H5DD username admin password qhay UE UL INN IG Depending on the operating system you are using click on the link to go directly to the appropriate section If you have a Windows XP operating system click here Connecting to a Wireless Network on Windows XP If you have a Windows Vista operating system click here Connecting to a Wireless Network on Windows Vista If you have a Windows 7 operating system click here Connecting to a Wireless Network on Windows 7 4 1 CONNECTING TO A WIRELESS NETWORK ON WINDOWS XP Please note that the following screens may look different on your computer depending on the display settings selected 1 Click Start gt Settings gt Control Panel The Network Connections shortcut may appear and if so select it and go directly to Step 3 d Jctr uyram Access aru VEIDU NSMC Tools Programs Favorites Documents E Control Panel e Network Connections Search b Y Printers and Faxes Help and Support d Taskbar and Start Menu Run Log Off jbeaudoin Windows XP Professional Shut Down 2 Double click Network Connections A summary of the connections will appear if you have several types of connections Control Pa
15. this network dick Connect You might need to enter additional information UD Learn about wireless networking Change the order of rmats preferred networks FP Change advanced Security enabled wireless network WPA2 nsmc3rdave H Security enabled wireless network WPA2 nsmcframe H7 Security enabled wireless network WPA CET Secured Note The more green bars there are the stronger the wireless signal between your computer and your modem router Select your network name SSID SAGEMCOM XXXX then click Connect 6 In the Wireless Network Connection window type your encryption key WPA in Network Key Refer to the information on the label underneath your modem router You must type the key exactly as it appears using any uppercase or lowercase letters where indicated Confirm the network key by typing it a second time Then click the Connect button Wireless Network Connection The network SAGEMCOM 1CBF requires a network key also called a WEP key or WPA key A network key helps prevent unknown intruders from connecting to this network Type the key and then click Connect Network key TTTTTIT Confirm network key TTTTTTI Connecting to a wireless network Wi Fi 7 7 Wait a few seconds and a message that says Acquiring network address will appear i Wireless Network Connection Network Tasks Refresh network list x Set up a wireless n
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