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        Welcome to the Clarizen V6 Upgrade Guide
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1.   8  Add  amp exp true at the end of the URL     this will prompt you to save the application    9  Save the file on your hard drive   Additional information can be found in this video tutorial on applications    Import   Log in to your V6 production environment   Go to https   app clarizen com Clarizen Pages Customization ImportApplication aspx  Choose the file you saved on your hard drive   Click    Import       OM ee Oe    Install your imported application    Appendix B  Adjusting your API login to support V6    Clarizen Version 6 is moving to a multi data center configuration so code that runs against the API needs  to access the correct data center     We recommend replacing the code no later than August 25th as the old API will no longer be supported   The current usage of the Clarizen API is as follows     clarizenClient   new Clarizen     LoginResult lr   clarizenClient Login userName  password  options      Clarizen V6 new API code usage is as follows     clarizenClient   new Clarizen            Contact the login server to get the URL of your data center  GetServerDefinitionResult srvDef    clarizenClient GetServerDefinition userName  password  options      Change the SOAP client endpoint to use the new URL  clarizenClient Url   srvDef ServerLocation      Call the Login method          Copyright    2013 Clarizen  All rights reserved    United States  United Kingdom  Israel  France  www clarizen com    1 866 502 9813  44 0 20 3411 2345  972 9 794 4300  33 18 28839 66 
2.  At this point  you have hands on experience with the new system  successfully completed  testing and are excited to get going  The next step is deciding on the optimal date to get your  company on V6     Copyright    2013 Clarizen  All rights reserved    United States  United Kingdom  Israel  France  www clarizen com    1 866 502 9813  44 0 20 3411 2345  972 9 794 4300  33 18 28839 66 sales clarizen com       clarizen    the way to worl       Clarizen schedules the upgrades on the last weekend of every month  You are free to choose the  date that best works for you  Before you do  make sure that    e All your testing scenarios have been completed successfully   e Key stakeholders have signed off   e End users will be trained in the days immediately before the upgrade   e Your company is ready to take on this transition at that time  no major   holidays vacations end of quarter events  etc    e Your core team will be on duty and ready    Key Activities     v Goto the v6 clarizen com microsite and click on the big green    Schedule Upgrade     button   vy Login using your Clarizen credentials  you must be a Clarizen admin  if your company  has multiple admins  make sure you coordinate with them    Vv Select the desired upgrade date    Feel free to consult with your Customer Success Manager to help you determine the right timing  for your transition     Step 6  Train    With the upgrade date set and confirmed  now is the time to plan training your users and  preparing them for 
3.  o Display order  o One column layout   two column layout  o Show Roadmap  for Projects   o Related Items panel         tems to include    Display order    Display as grid   thumbnail    Manage fields  y Customize your organization   s layout  see tutorial first        For each item type  Projects  Tasks  Issues  etc     o Update the property card    Drag and drop fields to add remove or change the order    Copyright    2013 Clarizen  All rights reserved    United States  United Kingdom  Israel  France  www clarizen com    1 866 502 9813  44 0 20 3411 2345  972 9 794 4300  33 18 28839 66 sales clarizen com       clarizen    the way to worl        Note  Now you can incorporate your custom fields within other  sections      Add or modify section names and access levels     Customize the Add Edit pop ups    o Set the default views  Module view and Object Detail view    Note  the default views will not be included in the data export import   o  Work Items  Set up your Gantt and Resource Calendar columns   Note  You can set a different column set for the Gantt widget   o Define your Search Defaults    Global search columns    Find window columns    Default find window filters    Set your textual custom fields as Searchable  under Customization   Vv Enable disable new system settings   Note  This is not included in the Export tool  needs to be manually set in production after the  upgrade   o 1 1 Enable File Viewer    If True  certain document types  i e   pdf   pptx   docx  etc   
4. clarizen    the way to worl       Welcome to the Clarizen V6 Upgrade Guide    Your Steps for Success   If you are a Clarizen champion or administrator  this guide is for you     Welcome to the future of work  Clarizen V6 is the first and only solution that combines true social  engagement with powerful project management  The newest version of our award winning cloud based  platform  Clarizen v6 redefines collaboration for the enterprise by putting social to work to help you get  the job done     This document will outline the steps you need to take to make sure you have a smooth and easy roll out  for your team  Let   s get started     You can download the project plan to import into Clarizen here  New gt  Import from MS Project     Contents   Welcome to the Clarizen V6 Upgrade Guide           ccccccssccesssecsececssecessseesessecseeeecsaeeessaeeseseeeseneessaeessaeeseneeess 1  StS o BA GSA o OEE E E scuactetenedtedenatsenasscnctetwecna Reseresvewestsvecterteteevecnd Revsuedtaeseatteaataun lt tenvecuacReorneteths 2  Step 2 Analy E eske eiser Eee eaer E E e Ees E EE E EEE Eee E EEEE EE RRE 2  Step  3 COMP QUE secere rei eiee eE iE E aE E E Eae Se aar EEE eia EaR 3  epa VaI Ea E E E E EEE E 5  Step Si Schedule rasieren rai iasi AEAN REAREN EEEE ENTERA E RAAR E Ri 5  Step 6  Tin scssi s snee n aa a a aana E O EN caw a EE aE a Ea Ea aE a 6  Step Z  TransSitiON sieer ee a E E Eea Ae eea e E eE EE EEEE EEEE E 7  ADDENON A ecakeini ena E E E O 8    Copyright    2013 Clarizen  All r
5. e steps in this article  Create a discussion group called    Clarizen V6 Training    to communicate about the  upgrade and training  see Social Tutorial   Invite all users in your company to the group    SS NSN    a    Upload the training materials you created earlier and link to relevant Clarizen resources  v Pat yourself on the back for a job well done     Get social  Your fellow champions would love to hear about your experience on the Champions League  LinkedIn group     As always  the Clarizen team and your Customer Success Manager are here to help you with this exciting  transition  Please let us know how we can help     Good luck and enjoy V6     Copyright    2013 Clarizen  All rights reserved    United States  United Kingdom  Israel  France  www clarizen com    1 866 502 9813  44 0 20 3411 2345  972 9 794 4300  33 18 28839 66 sales clarizen com       clarizen    the way to worl       Appendix A  Migrating customizations from the V6 Training Box to your V6 production environment  Export  Log in to your Training Box environment  2  Go to Setting gt  Applications gt  Developed Applications and click    New Application     3  Fill out the form and click    Add Customizations        Add Mailboxes     4  Select the new customizations you would like to include in the migration and Click    Save     5  Click    Publish    on the newly created application  6  From the pop up message  copy the applications    URL into a new browser and click enter  7  The URL will update itself
6. ights reserved    United States  United Kingdom  Israel  France  www clarizen com    1 866 502 9813  44 0 20 3411 2345  972 9 794 4300  33 18 28839 66 sales clarizen com       clarizen    the way to worl       Step 1  Learn    Before you start  you need to know what   s new with V6 and find out about all the great new    features   We recommend you involve your core team right away  so they can help in this process     Key Activities     v Gather your core team members   Visit the new v6 clarizen com microsite to learn all about the new release  Identify topics for further investigation   analysis   Stay up to date on important release information on the microsite   s News Feed    ERA    Relevant Resources     e Highlights video  e Product tutorials    e FAQs  e Community    e Overview webinars  e  Clarizen University  Log in to Clarizen  open your user name drop down and click  Clarizen University     e User manual    Step 2  Analyze    Before diving into the new V6  it is important to review and document your current deployment   V6 introduces many new capabilities  which will allow you to optimize your existing processes  and even develop new ones  Your documentation will help you validate your processes at a later  stage     Key Activities   v Identify and document your work processes    v Optimize and map them to V6   s capabilities  v Review and document your   o Customizations  Custom fields  workflow rules  validation rules  scheduled  workflow rules  InterAct  o Cust
7. om reports  internal and external systems  Microsoft   Excel Add In     Copyright    2013 Clarizen  All rights reserved    United States  United Kingdom  Israel  France  www clarizen com    1 866 502 9813  44 0 20 3411 2345  972 9 794 4300  33 18 28839 66 sales clarizen com       clarizen    the way to worl       o Integrations    Step 3  Configure  The next step is preparing your test environment to align with your processes and have it ready  for validation  Our    Training Box    gives you the opportunity to test drive Clarizen V6 and  become familiar with the exciting new features using your own data and workflows  before you  use V6 in your production environment  If you haven   t already  click here to register   Most configurations you set up on this environment can be transferred later on to production  once you make the switch     Key Activities     Vv Set up the new navigation bar  make sure you watch the tutorial first      decide what       modules to enable and the display order   v Set up your organization   s Module views  see tutorial first    Note  only public views are included in the data export import    o Choose filters   Manage columns   Team Panel toggle   Display type     grid   thumbnail   chart   Related Items panel    O O 0 0      Items to include    Display order    Display as grid  thumbnail    Manage fields  v Set up your organization   s Item Detail views  see tutorial first    Note  only public views will be included in the data export import  
8. p 4  Validate    You are now almost ready to take advantage of the benefits of V6  but before you make the  switch  you   ll want to test and confirm that everything works as you expect it     V6 was designed to ensure all your current workflows and processes will continue to work after  the upgrade and was extensively tested  Even so  we strongly recommend you test it yourself   just to be on the safe side     This includes the customizations  reports and integrations you documented in an earlier stage     Key Activities     v Assign testing scenarios to yourself and your team   Gather feedback and results   Track issues in your Clarizen Issues module   Open support cases in http   success clarizen com as needed  set Environment      V6  Training Box    so we know where it   s from     AAA     lt     Update process documentation with new adjustments  v Get sign off from key stakeholders on upgrade readiness    Additional items you may need to pay attention to     e Have you developed any custom API applications  If so  you will need to adjust your API login to  support V6 as described in Appendix B    e  f you have customizations on your account referencing the Sparent  SParentProject or  Project   You will need to follow the steps in this article and adjust these customizations to be compatible  with V6    e Inform relevant users that the Gigya social login is no longer supported   e Ask your users working from mobile to download the latest mobile app    Step 5  Schedule   
9. sales clarizen com       clarizen    the way to worl       LoginResult lr   clarizenClient Login userName  password  options    We encourage you to access the User Manual for additional instructions and examples   Please consult your customer success manager if you have any questions or need any help     Copyright    2013 Clarizen  All rights reserved    United States  United Kingdom  Israel  France  www clarizen com    1 866 502 9813  44 0 20 3411 2345  972 9 794 4300  33 18 28839 66 sales clarizen com       
10. the new release     We have a wealth of online training aids at your disposal  including public webinars  video  tutorials  user manual  our online Success community and more     Additionally  we strongly recommend you create customized user guides based on your specific  workflows and roles  as these would be the most effective for your colleagues     Key Activities   v Identify your user groups by role  department  Vv Create customized user guides based on your workflows and roles  Y Schedule and conduct your training sessions    Relevant Resources   e Highlights video  e Product tutorials    e FAQs  Copyright    2013 Clarizen  All rights reserved    United States  United Kingdom  Israel  France  www clarizen com    1 866 502 9813  44 0 20 3411 2345  972 9 794 4300  33 18 28839 66 sales clarizen com       clarizen    the way to worl       e Overview webinars  e Show Me interactive tutorials  see the Show Me menu on the masthead on V6   e Training courses  coming soon        e User manual  coming soon        Step 7  Transition    It is now the Monday morning after the weekend   s upgrade  Your company is live with V6   Take these steps to get off to a great start    v Import all views and layouts from the Training Box  remember that file you saved     Go to Settings  gt  Layout  gt  MISC  gt  Data Porting  gt  Import Views  Define the system and global settings as described in section 3  Using Salesforce com integration  follow the steps in this article  Using SSO  Follow th
11. will be uploaded to third party service for  viewing within the application   o 1 5 Enable Likes  If True  will allow users to  like  objects in the system and view  like  counters   o 7 5 Allow Invitation of New Users    Defines who is able to invite new users into the organization  By default  all internal users can invite a  new user  this can be limited to admin only  or admin and super users     o 7 6 Allow to Set Group Membership    If set to true  will allow a user to determine their group memberships  If the setting is false  then only  an admin user  or direct manager of a group  will be able to determine the members of a given group     o 8 1 Add parent work item in the resource load grid  Add parent work item in the resource load grid  Y Define your Homepage   Note  This is not included in the Export tool  needs to be manually set in production after the  upgrade   o Organization  In Global Settings  o User Groups  In User Group property card  o Users  In User property card  v Export All Views and Layouts from Training Box and store the file for later use   Go to Settings  gt  Layout  gt  MISC  gt  Data Porting  gt  Export Views  Note  System Settings are not included in the export  for customizations  see    Appendix A    Copyright    2013 Clarizen  All rights reserved    United States  United Kingdom  Israel  France  www clarizen com    1 866 502 9813  44 0 20 3411 2345  972 9 794 4300  33 18 28839 66 sales clarizen com       clarizen    the way to worl       Ste
    
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