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RSMS Training Guide - Office of Family Health Services
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1. 219 New Corporate Contract S Ore ssena E a sei 16 30 NEWAPPLICAN T eien a T T ee oe 17 Sal NewApplhceant Store Details osansa a a 17 22 NeWAppPCan Store PGES aneii a O EAD 23 AY PRICE SURVEY suciaroni i Guadisssietaiedovdaleuuaienl Guadisiiedaimdealeds 26 Al Price SUEVEY tor Corporate SONOS aanne alent dasteionkaueteced Susans Meaiesd edestatanemeseahels 26 50 NNO SLOTS AV ATGAB ILE cererea a A EA 32 4 1 RSMS Steps for No Slots Available Notice ci eececcccccccccssseeeeeeeeeeeeeaeeeeseeeceeseeeaaas 32 6 0 VWSER PASSWORD pepan a waoctuasd eave naaeiwess ei emenaacteee aetna 34 6 1 Reset WIC Corporate Contract User Password ccccccccccccccccesssesseeceeeeeeeaaeesseeeeees 34 6 2 Deactivatune Account for Inactive Users e esssssssseceressssssseccreossssssseceeessssssseceeeos 35 7 0 Appendix Training and Support Assignments sssessssseeeeesssssssecerrsssssssscerresssssssseeeessssss 36 Page 2 of 35 1 0 GENERAL INFORMATION 1 1 RSMS Overview The Retail Store Management System RSMS is an internet based application that allows new store applicants and authorized stores to apply for WIC Program authorization RSMS is available to external user s twenty four hours and seven days a week Additionally RSMS provides a forum for authorized stores to periodically submit food and formula pricing data This updated pricing data is transmitted monthly to the WICNet System using the most current pricing
2. 5 ae Store Opened 6 Openng Date 7 Location Page 12 of 35 In some situations the user will need to click on a button or check a box to have RSMS system perform a specific task or query the database CLEAR and or UNDO Located In RSMS buttons are both used to delete the record before it is saved into the database for instance to correct errors or amend information FIND button is used to perform a select Location Name search of the database fr ACCOMACE COUNTY a F ALBEMARLE COUNTY NEW button should be clicked to enter a new record into the d database AMELIA COUNTY NEXT button is a navigational button allowing the user to access the next page of a retrieved list Select WIC ID Store Hame Store r989 HIBS PREVIOUS button is a navigational button allowing the user to access the previous page of MINIMUM STOCK REQUIREMENT a retrieved list Check Uncheck All PROCEED button is a navigational button allowing the Continue Price scheduling Template user to continue to the next web page and or step in a process SAVE button is used to save information into the database m SESSION TIME OUT VALUE A This Session has expired because of no activity for more than 10 minutes Please login again One SECURITY feature that has been incorporated into RSMS is a SESSION TIME OUT VALUE of 10 minutes If after logging into RSMS th
3. F RSMS 1 6 User EWIMG Microsoft Internet Explorer Fie Edt View Favorites Tools Help O OD Pst krans O BS M LS Address E https iwicevwweb vdh virginia gov pls WIC_OA user_login main WIC Corporate Contract Store Login e New Applicant Login e Price Survey Corporate Stores e Reauthorizeton Corporate Store Other Links User Manual Contact Us G internet The WIC Corporate Contract log in page has several options to select from to complete specific task within the RSMS the system 5 New Applicant Login Corporate contact can submit new applicant demographic data 6 Price Survey Corporate Stores Food and formula pricing data can be submitted for authorized stores 7 Reauthorization Corporate Stores Currently authorized stores demographic data can be submitted for contract renewal reauthorization 8 Other Links User Manual On line user information for RSMS Contact Us launches a adobe reader PDF containing the state office contacts Page 11 of 35 2 1 4 Indicators and Buttons The RSMS system contains indicators links and toggle options that the user should be aware of in order to process data or request the RSMS system to perform a function New WIC Corporate Contract Store Main Menu e User Manual Contact Ls STORE DETAILS Enter values for new STORE DETAILS record Type 1 Store Name gt Food Stamp Id n indi 5 tne 3 4 No Of Cash Reg
4. characters Now Passwort Ts New Password Contirmi e RgauthonzeiorComorste Stora Afar Lirik Click on the SUBMIT button A successfully changed password will result in the following web page message that confirms password changes or requires re entering Your password has successiully been reset Warne Please accept the alert for closing the internet browser window or logoff completely and open the application again if the Enter Password dialog appears to be in a loop ic roealt Internet Explorer The Web page you are weming i tryingto doce the window Do you mart to dose tres window _e Page 15 of 35 2 1 7 Corporate Contract Store Login The WIC Corporate Contact log in page has several options to select from to complete specific task within the RSMS the system Refer to page 11 WIC Corporate User Login for specific option detail WIC Comorate Contract Store Login e New Applicant Login e Price survey Lorporate stores Reauthorzation Comorate Store Other Links e User Manual Contact Us 2 1 8 New Applicant Login The RSMS system allows WIC corporate users to submit new store applications to the WIC Program SELECT NEW APPLICANT LOGIN link in the sidebar menu _Orpor ites HAc store Login New Applicant Login Price Survey Corporate Stores Reauthorization Corporate Store Hither Links User Manual Contact Ls Page 16 of 35 The next screen that appears
5. data allows the State office to monitor and analyze price changes and trends that effects store reimbursement levels and other business functions This application captures and displays for authorized stores data that is immediately available to the WICNet system specifically a b Corporate OR Owner Information web page For both new applicant and authorized stores Address Information web page Captures the store s ADDRESS physical and mailing information Phones Information web page Captures the store s PHONE and facsimile numbers Contacts Information web page Captures information about PRIMARY and SECONDARY CONTACT S if applicable Hours of Operations web page Captures the applicant s authorized store s BUSINESS HOURS Store Prices web page Captures food and formula PRICE SURVEY information for required and authorized food items Corporate stores only Identify Price Scheduling Template AND Operating Schedule Template Identifies templates and applies the information to one or multiple stores within the selected locations Captures information regarding INDIVIDUAL STORES within a PEER GROUP framework Page 3 of 35 1 2 Credits amp References Material contained in this publication has been revised and edited for the purpose of training The authors retain all rights and credits of their material Users may use the material for educational purposes under fair use guidelines Such
6. scheduling Other Links Select Location Name Llser Manuva e User Manual i ACCOMACK COUNTY e Contacts mg a ALBEMARLE COUNTY a AMELIA COUNTY O AMHERST COUNTY 0 APPOMATTOX COUNTY fr AUGUSTA COUNTY a BOTETOURT COUNTY BRUNSWICK COUNTY C Check Uncheck All Continue Price Scheduling Template Page 26 of 35 The Store Locations page is used to select geographic area s were stores are located Price Su wey Corporate Stores e Price scheduling Template History Store Locations for FOOD LION INC e Price Survey Select Location Name Ser plang je ser Manual O ACCOMACK COUNTY e Contact Le a ES a ALBEMARLE COUNTY D AMEUACOUNTY C O AMHERST COUNTY O APPOMATTOX COUNTY g Avausta COUNTY O BOTETOURT COUNTY BRUNSWICK COUNTY C Check Uncheck All 5 Continue Price Scheduling Template The user can select a specific location name s by clicking in the check box adjacent to their name or click in the check uncheck all check box to indicate that all visible location names are to be selected as corporate store locations After selecting locations click on the CONTINUE PRICE SCHEDULING TEMPLATE button to continue to the IDENTTY PRICE SHEDULING TEMPLE web page Identify Price Scheduling Template Select WIC ID Contract Contract Store Name Peer Location Template Remove Store Start Date End Date Group Template Desig mE C E 01 0CT a LION
7. the VDH Information Systems Access and confidentiality of records agreement Step 1 The corporate contact completes the required documentation and submits completed forms to the Vendor Manager Division of WIC and Community Nutrition Services Step 2 The Vendor Manager and or her designee will confirm that the form is complete and select the appropriate RSMS Security role of the user based upon his her job function title Step 3 The Vendor Manager and or her designee will review the documentation and authorize deny the request Step 4 If the request for RSMS access is approved then the Vendor Manager and or her designee will setup the RSMS security UserID and mail the password notification letter to the corporate contact Step 5 If the request for RSMS access is denied then the Vendor Manager and or her designee will contact the corporate contact by email and notify them of the denial and the reason for this decision Step 6 The WIC Security Officer will perform an audit of the security procedures being used by the Vendor Manager at least once every six months Page 5 of 35 Virginia Department of Health VDH Retail Store Management System RSMS Corporate Retail Stores and Internal Users Logon Request Form Corporate Retail Store VDH Internal User Corporation Name E WICNet Corporate Code NAME Last First Middle ____ print Title Phone ____ Fax __ s Email print ROLE JOB F
8. the PASSWORD HINT ANSWER again assuring that it is exactly what you originally entered on the USER INFORMATION FOR CREATING NEW ACCOUNT web page 6 Click on the RESET PASSWORD button A successfully changed password will result in the following pop up box Microsoft Internet Explorer l x t Your password has been changed successfully Mew password is bklyng Please remember your username and password For Future transactions in Retail Stores Management System BEFORE CLICKING ON THE OK BUTTON be sure to write down record your NEW USERNAME AND PASSWORD in a safe place for future transactions in the RSMS Application Users are not permitted to share passwords except for screen savers and then onl when management documents in writing that it is necessary to share 6 1 2 DEACTIVATING ACCOUNTS FOR INACTIVE USERS The follow guidelines must be used when deactivating a user account with the Retail Store Management System RSMS 1 Corporate Contacts are required to report within one month to the Vendor Manager or her designee any access changes for employees authorized to use RSMS 2 The Vendor Manager or designated backup will process all deactivation requests within 48 hours after receipt 3 As an additional security guard WIC will have a background process within RSMS that will check for inactive users and deactivate these accounts Inactive Users are defined as users that did not log into the application for more than o
9. 1 oe If a MAILING ADDRESS Addres exists click on the NEW giy IL button again to enter it into ity O the database Use the down state arrow in the ADDRESS jing TYPE field to _ select Page 20 of 35 MAILING ADDRESS from the list of values Click on the PHONES link Press on the NEW button to retrieve a blank PHONES web page where various types of phone records may be entered and saved Store Links e Store Address PHONES Phones Type Area Code Phone Ext Store Contacts Print Application No Records returned Submit Application Other Links e Contact Us Select from the type pull down list Phone Mobile Fax and a F enter the numbers PHONES Click on the SAVE button Type Area Code Phone s Ext Insert to enter the number s into the RSMS database One Telephone record must _ 2e be entered in order to complete the application Click on the STORE CONTACTS link Press on the ADD NEW CONTACT button to access the CONTACTS web page where users may enter CONTACTS for the store CONTACTS Wo Recerds vebaned Add New Contact HELP RSLCON Store Contacts The RSMS application permits ONLY one PRIMARY and one SECONDARY CONTACT to be entered A PRIMARY CONTACT record must be entered to complete the application Page 21 of 35 Enter the store s PRIMARY CONTACT information and click on the SAVE button CONTACTS Exes values for new CONTACTE record Type PRIMA
10. 250 03 CULPEPER COUNTY NO 2003 C a 01 0CT E LION 378 03 FAUQUIER COUNTY NO ge 7073 O1 0CT 30 SEP 2004 FOOD LION 366 03 CITY OF Na 2003 WINCHESTER O 7074 F OCT An LION 362 03 pN OF YES a 2003 WINCHESTER Eee C A k OCT eo LION 1402 E a COUNTY ie 2003 a 7122 O1 0CT 30 SEP 2004 FOOD LION 472 03 PAGE COUNTY NO 2003 m 7146 OL OCT 30 SEP 2004 FOOD LION 331 3 SHENANDOAH NO 2003 COUNTY 715l 01 0CT SU 5EP 2004 FOOD LION 356 03 STAFFORD COUNTY NO Continue OR Save the Selected Stores as Price Scheduling Template Page 27 of 35 The IDENTIFY PRICE SCHEDULING TEMPLATE web page is where users may identify and select which stores will be designated as a Price Scheduling Template Select a single store or number of stores to be designated as a Price Scheduling Template by clicking in the SELECT STORE check box Identify Price Scheduling Template Select WIC ID Contract Contract Store Name Peer Location Template Remove Store Start Date End Date Group Template Desig F r020 01 0CT 30 SEP 2004 FOOD LION 250 O3 CULPEPER COUNTY NO 2003 c 761 01 OCT 30 SEP 2004 FOOD LION 378 TE FAUQUIER COUNTY NO 2003 A T073 01 OCT 30 SEP 2004 FOOD LION 366 O3 CITY OF NO 2003 WINCHESTER T04 01 OCT 30 SEP 2004 FOOD LION 362 O3 CITY OF YES C 2003 WINCHESTER F 7118 01 OCT 30 SEP 2004 FOOD LION 1402 O3 ORANGE COUNTY NO 2003 7122 01 OCT 30 SEP 2004 FOOD LION 472 O3 PAGE COUN
11. Bolling vdh virginia gov Gregory Chappell 540 857 6522 Gregory Chappell vdh virginia gov Ephraim Ewing 804 864 7813 Ephraim Ewing vdh virginia gov June Thompson 540 338 3679 June Thompson vdh virginia gov Dennis Woodard 804 864 7811 Dennis Woodard vdh virginia gov 1 4 2 Security Coordination Users that require support on system access and control or specific support function e g log on password lock out or security please contact Sheila Brewer 804 864 7810 Sheila Brewer vdh virginia gov Tionette Jones 804 864 7812 Tionette Jones vdh virginia gov 1 5 User Software amp Hardware To access and navigate the RSMS system a user s computer must have the follow installed Required Software Internet Explorer 5 5 with Service Pack or higher version Download site http www microsoft com windows ie default mspx Adobe Acrobat Reader 5 0 or higher version Download site http www adobe com products acrobat readermain html Recommended minimum system requirements 200MHz Intel Pentium processor or better 128MB or more of RAM 56Kbps or better modem 65 000 color High Color 16 bit or better video display card Windows 98 Windows ME Windows NT 4 0 with Service Pack 4 Windows2000 Windows XP Screen Resolution 1024 x 768 pixels Page 8 of 35 2 0 RSMS CORPORATE USER 2 1 Accessing RSMS 2 1 1 Getting Started To get to the RSMS system located on the internet open the Internet Explor
12. Denied No more Changes allowed Microsoft Internet Explorer A Application has been Denied Mo more Changes allowed Click the OK button Click the Print Page button in the denied letter web page Close the denied letter web page and logout of the RSMS system Page 32 of 35 6 0 User Password 6 1 1 Reset Corporate Store User Password e Reset Corporate store LIlser Password Click on this link to retrieve the CORPORATE STORE S USER INFORMATION FOR RESETTING PASSWORD RSURSP web page USER INFORMATION FOR RESETTING PASSWORD Last Name jo O O Ae First Name ae re Usemame oOo Password Hint Question what is yours pet name xf an Password Hint Answer o a Food Stamp ID tl ae New Password ae Confum New Password ae Reset Password Undo HELP RSURSP e Reset Corporate Store User Password Follow these steps to successfully enter your NEW password 1 Enter LAST NAME 2 Enter FIRST NAME 3 Enter USERNAME REMINDER When initially setting up the NEW USER ACCOUNT you were advised to e Write down save the PASSWORD HINT QUESTION you selected e Write down save the PASSWORD HINT ANSWER EXACTLY as entered Retrieve this information NOW before proceeding as you will NOT be able to reset your password without it Page 33 of 35 4 Using the DOWN ARROW select the same PASSWORD HINT QUESTION as entered on your original USER INFORMATION FOR CREATING NEW ACCOUNT web page 5 Enter
13. Opened H amp Oprmmng Date T Locahom maa amp Ie Mlamager related to amy pereon employed by USDA VA WIC program or any vias Local WIC Agency 7 Haa the hfanager been convicted of a Federal State or Local Tax violation im the wise past 3 years 10 Has the Manager been convicted of a felony ii the past 3 venra ar ae Il Has the Manager been Suspended Dasqualafied or gen a Cral Mowetary Penalty ae ae CROP by WIC m the past 3 rears lla H Yes give Details 12 Has the Manager been Suspended Disqualified or given a Civil Monetary Penalty w CAMP by the Food Stamp in the past 3 years lta E Yes give Details 13 I have read and accept the Program s imowam Stocking Regurement IET l4 I have read and Accept the terms of Retailer Agreement We a RETALER AGREEMENT MINIMUM STOCK REQUIREMENT HELP RSISTR Question 13 and question 14 ask if you have read and accepted the Minimum Stocking Requirements and Retailer Agreement To read these documents the user s computer must have Adobe Acrobat Reader software installed Click the 13 I have read and accept the Program s immun Stocking Requirement _ MINIMUM 14 I have read and Accept the terms of Retailer Agreement we STOCK REQUIREMENT Sr T button to comply a with question 13 __RETALERAGREEMENT Click the me aali RETAILER AGREEMENT button to comply with question 14 Page 19 of 35 Click on the SAVE button to sa
14. REISTR When you complete the Store Detail web page and clicking the save button If no slots are available for the new applicants specific location a message will appear NO SLOTS AVAILABLE FOR THE STORE LOCATION Microsoft Internet Explorer Click the OK button to confirm P you have read the response T No slots available For the Store Location Press Ok button to confirm this response and continue Continue with the applicant process per section 3 1 1 Entering a New Applicant Page 31 of 35 After entering all the required information for each of the Store Links menu items Click on PRINT APPLICATION button Sto e Li nks Update Store Print and review all the information on the printed paper copy Click on SUBMIT APPLICATON button A message box will appear stating Store Address Fhones Store Contacts The application may be denied base upon the Print Application J location store s location selected ae Other Links Click on the OK button in the message box to continue or CANCEL if the store physical location Contact Us needs to be corrected Microsoft Internet Explorer P The application may be denied based upon the location CITY OF RICHMOND selected Press OK to continue CANCEL 7 iF the store physical location need to be corrected When the user selects OK on the message box a new browser window will open with the a denied letter and message box stating Application has been
15. REPORT GENERAL MILLS KIX 04 00 1302 GENERAL MILLS WHOLE GRAIN TOTAL 04 00 1202 KELLOGG S CORN FLAKES 04 00 1202 KELLOGG S FROSTED MINI WHEATS RAISINOR 0400 1602 STRAWBERRY This completes the Price Survey Multi Store section Page 30 of 35 5 0 No Slots Available 5 1 1 Reset Corporate Store User Password The RSMS system is designed to calculate and notify the new applicant user when no slots are available in a specific location STORE DETAILS Ecte values for new STORE DETAILS record L Type FOOD STORE an 2 Store Name 3 Food Stamp Id 12731271 ha 4 Ko Of Cash Reg T S Store Opened Noo amp Opemmng Date T Location pit OF Ie Wlamager related to amy pereon employed by USDA VA WIC program or amy vias Loral WIC Agency 7 9 Haa the Manager been convicted of a Federal State ot Loral Tax violanom in the woe past 3 years 10 Has the Wlanager beon convicted of a felony ii the past 3 venra ar as Il Has the Manager been Suspended Dasqualafied or gen a Cral Mowetary Penalty ae ae CROP by WIC m the past 3 rears lla If Yes give Details 12 Has the Manager been Suspended Disqualified or gven a Civil Monetary Penalty ET CMF by the Food Stamp in the past 3 years lla If Yes give Details 13 I have read and accept the Program s Minnan Stocking Requirement ET l4 I have read and Accept the terms of Retailer Agreement We a fm fin _RETALERAGREEMENT MINIMUM STOCK REQUIREMENT HELP
16. RY COWTAST we Title vj Sa Unda HELP RSICON If a secondary contact exists click on the ADD NEW CONTACT button again to enter the individual into the database Use the down arrow in the TYPE field to select SECONDARY CONTACT from the list of values Insert the individual s information and click on the SAVE button Click on the HOURS OF OPERATION link to retrieve the HOURS OF OPERATION web page Enter the stores hours of operation and click on the SAVE button nd Store Links e Update Store HOURS OF OPERATION Op Hrs Min AMPM ClHrs Min AMPM Cal alas Cal allows Cama al allows Cama al allen wns Oe ME Print Application Submit Application Other Links Records 1 to 7 Save Undo Note Either Check 24X7 or Enter Hours Of Operations for each day HELP The total store hours per week will now display in the STORE INFORMATION HEADER Itis critical that users check to verify that this number is correct Page 22 of 35 3 1 2 Store Prices When you save the hours of operation the blue sidebar adds the STORE PRICES link Click on the STORE PRICES link to retrieve the split screen Price Survey web page Store Links Price Survey by Food Category o ADULT CEREALS NATIONAL BRANDS lo ADULT CEREALS STORE Y BRANDS O CEREAL INFANT amp SPECIAL FORMULAS CONTRACT FORMULAS Contact Us ic Iua O OTHER ITEMS e WIC Approved Food List Print Application Su
17. Reri S tore Mi anacement S stem Computer Lab Training Session Virginia Department of Health Division of WIC and Community Nutrition Services September 2004 RSMS COMPUTER LAB TRAINING TABLE OF CONTENTS LO GE INTRA TINE ORIYA TON porroa E TE 3 LI RSMS OVSINI Winsen n cindemndatiaeuavaudaesdasatnd stein demadbepaeueweadiestees 3 LZ CEES Reri S en E 4 Lo Authorized Wise Peni ssl OMe mieca nen E 4 Loe SECUN E ACCESS neea N I Piette Rnuite lsat eet seeie 4 L32 User bos on Request Proces Susie nict coe am Sarina idan 5 1 3 3 Corporate Retail Stores and Internal Users Logon Request Form 6 1 3 3 Information Systems Security Access Agreement essssseeeessessssseerrrsssssssee 7 LA Poms Of COntaCisseneirana n ena a E A 8 KA User PN SSI SUMING n ath ciasrn ven A 8 AD Secun Coordina Oee a E A E 8 2 RSMS CORPORATE USER ois teswne sic de vate te et E 9 2 NCC CS SIMMS RSM ess ch ata a fatc tecs E aa afer teases ec enec tent 9 2E Gene SUAMCC vxccpu tert aecactos net Sous tele naan A 9 ZEZ We IVE SHUG G1 we sscschennetis a uuasausaeaceatiodvoass sunset cts avon tansanatastodvoaeisaaven tena 10 Zlad WIC Corporate ser EOS Misin aa 11 2 1 4 Jndicators and BOONS ecinsssseieriioenra n A a E i 12 DAs First Tame Corporate USEI Se E ate 14 2140 Password Reset First Time Usein a a E 15 ZA Corporate Contact Store LOSM aesa a dh nian aaiaae oes 16 Aks New Applicant LOGIN esns a A 16
18. S Login a RSMS 1 6 1 User RSMS_OPEN Microsoft Internet Explorer File Edit View Favorites Tools Help Q peck x x a A PO search Pp Favorites Eo B ee Law 3 Address E https j lwic vweb dh virginia gov pls qa_open login main Connect to wic vweb vdh virginia gov x Login e Create New Retail Store Account e Reset Retail Store User Password wic_ga e Reset Corporate Store User Password User name vv Password Remember my password Note Please choose one of the options from the left menu E https fwic vweb vdh virginia gov pls WIC_QAfsuser_login main 8 Internet The RSMS log on page has several options to select from to access the system 1 Create New Retail Store Account This option is ONLY for individual retail stores applying to the WIC Program that do not have a RSMS user identification or password 2 Login as Corporate Retail WIC Internal User This option is for corporate chain store staff that have stores authorized under the WIC Corporate Contract Individual retail stores that are authorized or corporate contract applying for a store not currently authorized State office staff that are granted RSMS access 3 Reset Retail Store User Password Individual retail stores can reset their password 4 Reset Corporate Store User Password WIC Corporate Contract users that wish to reset their password 2 1 3 WIC Corporate Contract Store Login Page 10 of 35
19. S MULTI GRAIN 0409 1602 NATIONAL BRANDS GENERAL MILLS CHEERIOS PLAIN 0400 1502 GENERAL MILLS CHEX CORN RICE WHEAT OR 04 00 1602 MULTI GRAINJ GENERAL MILLS KIX 0400 1302 GENERAL MILLS WHOLE GRAIN TOTAL 04 00 1202 KELLOGG S CORN FLAKES 04 00 1202 KELLOGG S FROSTED MINI WHEATS RAISINOR 04 00 1602 STRAWBERRY Page 24 of 35 If you have reviewed all your prices and do not have any corrections click on the CONFIRM ALL PRICES button to VERIFY all entered prices in the RSMS database This will generate the pop up box to confirm the process Click the OK button to acknowledge you have confirmed the prices icrosoft Internet Explorer E 7 xj ay Please Confirm all store brands are WIC approved before submitting the application The pop up box message will confirm the prices entered have been saved Click the OK button Microsoft Internet Explorer i x A The prices you hawe entered hawe been sawed and are subject ta onsite verification by WIC Select the PRINT APPLICATION BUTTON in the sidebar menu This will generate a print copy of the application to be submitted The Final step for new applicants is to submit the application Click the SUBMIT APPLICATION link in the blue sidebar menu This will display the CONFIRMATION MESSAGE with options to submit the application by selecting OK or return to application if you are not ready to submit by selecting CANCEL store Links Microsoft Internet Explorer l E xj Siei
20. Stores Select WIC ID Store Name Peer Select WIC ID Store Name Peer Store Group Store Group Designation Designation TBZ FOOD LION 170 03 Surrey WOZO FOOD LON 250 O3 Complete QO Pl oe LION AT LIONS Ue Surrey AE FOOD LION 378 03 Complete 5 OF4 FOOD LION 362 TE FOOD LION 366 03 D T506 FOOD LION 418 O3 FOOD LION 1402 03 7515 FOOD LION 490 03 FOOL LDN Hay 03 View Update Price FOOD LION 331 03 scheduling Template FOOD LION 358 0a FOOD LION 419 O3 HELP RSLTMP FOOD LION 1055 03 C Check Uncheck All Apply Price Scheduling Template to Selected Stores When SURVEY COMPLETE displays in the Select Store column it indicates that 1 a PRICE SCHEDULING TEMPLATE may NOT be created for this store since one already exists and 2 That PRICES may ONLY be modified STORE NAME and LINK Displays the name of the specific store to which the ONE SELECTED PRICE SCHEDULING TEMPLATE may be applied STORE PRICES Clicking on the actual STORE STORE EPHRAIMEWING NAME LINK in FOOD STAMP ID 1231231 the List of Stores MOST RECENT SURVEY DATE September 22 2004 web page will retrieve a copy of the STORE PRICES MOST FOOD CATEGORY FOOD DESCRIPTION PRICE UNIT SIZE RECENT ADULT CEREALS GENERAL MILLS CHEERIOS MULT GRAIN 04 09 1602 NATIONAL BRANDS GENERAL MILLS CHEERIOS PLAIN 04 00 1502 SURVEY GENERAL MILLS CHEX CORN RICE WHEAT OR 04 00 1602 MULTI GRAIN
21. TY No C 2003 7146 01 OCT 30 SEP 2004 FOOD LION 331 O3 SHENANDOAH NO C 2003 NT 7151 01 OCT 30 SEP 2004 FOOD LION 358 O3 STAFFORD COUNTY NO O S ee i Continue OR Save the Selected Stores as Price Scheduling Template Back Click on the CONTINUE OR SAVE THE SELECTED STORES AS PRICE SCHEDULING TEMPLATES button after making your selection s Price Scheduling Template Stores Select WIC ID Store Name Peer Store Group Designation O TEZ FOOD LION 170 03 O 3501 FOOD LION AT LIONS Oz GATE O roF4 FOOD LION 362 O03 CALA lee Wc Please choose an option from the left O fold FOOD LION 450 O03 ViewsUodate Price _ _acheduling Template HELP RSLTMP The PRICE SCHEDULING TEMPLATE STORES web page is used to allow users to review and select only ONE store which will be designated as the PRICE SCHEDULING TEMPLATE Choose which store is to be the PRICE SCHEDULING TEMPLATE by clicking in the radio button adjacent to the actual store name seen above Page 28 of 35 Click on the VIEW UPDATE PRICE SHEDULING TEMPLE button to update the temple stores prices Price Scheduling Template Stores Select WIC ID Store Name Peer Store Group Designation OQ Ps FOOD LION 170 03 O 3501 FOOD LION AT LIONS Oe GATE O r r4 FOOD LION 362 O03 01 ie ee ie Please choose an option from the left O foo FOOD LION 450 O03 ViewsUodate Price scheduling Template HELP RSLTMP The Price Survey Food Category web page will appear Comp
22. UNCTION leave blank to be completed by WIC Program F Corporate Retail Store User F DWCNS Support Staff E Vendor Liaison Field Staff E Management Administrative Technical Support J Other ss The user covered by this acknowledgement agrees to keep access information such as logon id and password to the Retail Store Management System RSMS confidential Failure to comply with this requirement may lead to the user being denied on going access to RSMS Additionally I agree to report within 48 hours to the WIC Program Vendor Manager and or her designee if my employment status or job duties changes and I no longer require access to RSMS SIGNATURES Employee Date _ Corporation Contact Date Note A separate User Logon Request form must be completed for each person that will be authorized to use RSMS State Use only User ID Date Password Mailed to Corporate Contact Virginia WIC Program _ Date RSMS user logon request form Page 6 of 35 Commonwealth of Virginia Department of Health Information Systems Security Access Agreement As a user of the Department of Health VDH information systems I understand and agree to abide by VDH Security Policy and the following terms which govern my access to and use of the information and computer services of VDH Access has been granted to me by VDH as a necessary privilege in order to perform my authorized job functions for VDH Passwords and logon IDs should not be shared I am pr
23. bmit Application Other Links Please choose an option from the left RSLPFR Click in a specific radio button in the PRICE SURVEY BY FOOD CATEGORY web page menu box to enter prices for all of the items in that category Clicking the radio button will generate the food web page Stores are required to enter prices for ALL of the items for sell at the store Price Survey by Food Category Food Oty ee MILLS CHEERIOS 16 OZ lope CEREALS ae GRAIN NATIONAL BRANDS GENERAL MILLS CHEERIOS Heas e CEREALS STORE PLAIN BRANDS GENERAL MILLS CHEX CORN 1602 o a INFANT amp SPECIAL RICE WHEAT OR chee GRAIN FORMULAS GENERAL MILLS Kix 13 OZ CONTRACT FORMULAS c GENERAL MILLS WHOLE GRAIN 120Z O DAIRY TOTAL OTHER ITEMS ae S CORN FLAKES 1202 202 WHEATS eae OR Confirm All Prices STRAWBERRY WHEATS REGULAR OR BITE PE ee a KELLOGG S FROSTED MINI 16 OZ SIZE HELP RSLPFR The Double asterisks next to foods indicates a mandatory required entry Page 23 of 35 Enter the food prices into the fields on the web page that your company sells Some food items are listed below the screen use the vertical scroll bar located on the right side to see the other foods listed in this category RED DOUBLE ASTERISKS next to a food item s description indicates that this particular food is a REQUIRED ITEM and a price is mandatory and must be entered After entering a
24. er web browser Type the RSMS URL in Internet Explorer s Address Bar and click on the word Go in the menu bar Retail Store Management System TRAINING DATABASE URL is https wic vweb vdh virginia gov pls trn_open login main Yahoo Microsoft Internet Explorer Seles File Edt ew Favorites Toos Help ae oe 2 x z Fa yp Search r Favorites 4 p e T ha S dares https wiced von vinginia gov ip ga _openogin main wi Go unks i Help ay e YAHOO v v Parsonalize Finance Shop Mail Mesremger HotJobs Yahoo Sports Weekend Preview NFL MILB Ryder Cup and College Football Web Images Yellow Pages News Products Search the Web Yahoo Search eae Hew Personal Assistant Sig Shop Auctions Autos Classifieds Real Estate Shopping Travel oa N arene with more PeT Find HotJobs Mape People Search Personals Yellow Pages 4 ee RE seasons Connect Chat GeoCities Greetings Groups Mail Messenger Mobile Bristcas i s ae id Only you can iE Organize Addresses Briefcase Calendar My Yahoo PayDirect Photos IA silence yourself into ee ee ee heey vote yahoo com Info Finance Health News Sports Weather More Yahoo Yahoo Movies Showtimes Trailers Opening Today Wimbledon Film Clips Photos Showtimes amp Tickets Sr YD ab Also in Theaters Coming Soon z i Kary ad slams Chien Halliburton Ww DUNST BE shir 3000 First Daughter Tropical storm Karl st
25. ere is no activity and or the browser is idle for 10 minutes or more the user will be automatically logged out of RSMS Microsoft Internet Explorer x Page 13 of 35 2 1 5 First Time Corporate Users Log in to the RSMS system as shown in section 2 12 RSMS Login Click on the LOGIN AS CORPORATE RETAIL WIC INTERNAL USER link to access the following LOGIN web page e Price SuveyComorete Store e ReouwthorizohorCorporote Store ather Links Since this is your first time accessing the system a pop up box will display advising that you MUST change your password from the one granted to you in the letter from the Commonwealth of Virginia Department of Health TO one you create yourself a ResulhorizatonCormorale Store iher ks a k Micrecalt titernet Papirer xl A Fines change Systen default Password for this account to your own password and login again Ka Click on the OK button will display the PASSWORD RESET UTILITY web page where the change may be made The Password Reset Utility web page will appear see next page Use this page to rest your user password Page 14 of 35 2 1 6 Password Reset new corporate users Password Reset Utility i All p im F f Change Password for s Price Sive Comore Stores NOTE Passwords are REQUIRED to be Minimum 6 characters and Maximum characters in length They MUST also contain a minimum of 4 alphabetic characters and numerals or special
26. is the New Applicant Login screen To enter new applicant information the store must have a Food Stamp Identification Number Enter the stores food stamp identification number WIC Corporate Contract Store Login m e Price SurveyCorporate Stores p Proceed Reauthonzation Comorate Store Jther Link e User Manual Contact Us After entering the food stamp number click on the proceed button to access the next web page Store Details 2 1 9 New WIC Corporate Contract Store The Store Details page allows corporate users to submit detail store information that is required for corporate contract applicant stores New VIC Corporate Contract Store STORE DETAILS Enter values for new STORE DETAILS record 1 Type FOODSTORE H 2 Store Name lll 3 Food Stamp Id 6667777 4 No Of Cash Reg _ Ae 5 Store Opened No gt 6 Opening Date al 7 Location SE 8 Is Manager related to any person employed by USDA VA WIC program or any gt ae Local WIC Agency 9 Has the Manager been convicted of a Federal State or Local Tax violation in the gt a na Fie I This completes the Access RSMS section Users have covered how to log in to RSMS first time user password reset and locating the WIC Corporate Contract Store Login web page The WIC Corporate Contract Store Login web page will be your primary web page for performing task in the RSMS system Page 17 of 35 3 0 Enter a New App
27. lete the Price Survey as described in section 3 1 2 STORE PRICES Clicking in the RADIO BUTTON adjacent to the actual STORE NAME will also generate a list of stores to assign the price survey temple Price Scheduling Template Stores List Of Stores Select WICID Store Name Peer Select WIC ID store Name Peer Store Group store Group Designation Designation 7662 FOOD LION 170 03 m 7o20 FOOD LION 250 03 4 9901 FOOD LION AT LIONS 02 gg 701 FOOD LION 378 03 j GATE 074 FODD LION 362 03 O A3 FOOD UON 366 L O 56 FOOD LION 418 03 Caio me i 515 FOOD LION 430 03 o 72 a H AA He F Tl46 FOOD LION 337 03 View Uodate Price a scheduling Template fr fs FOOD LION 355 03 p iE FOOD LION 419 03 HELP RSLTMP g 7163 FOOD LION 1059 03 Check Uncheck All Apply Price Scheduling Template to Selected Stores Click on the CHECK BOX in List of Stores to select the stores for the price survey temple or click on the CHECK BOX next to CHECK UNCHECK ALL for all stores Click on the APPLY PRICE SCHEDULING TEMPLATE button this will APPLY and SAVE the template to the store s selected with a check mark into the RSMS database Page 29 of 35 Take a moment to review some of the fields on the LIST OF STORES web page below SELECT STORE CHECK BOX Click in a box to either INSERT or DELETE a check mark indicating that this store should be SAVED as a PRICE SCHEDULING TEMPLATE STORE Price Scheduling Template Stores List Of
28. licant 3 1 1 Store Details Starting from the RSMS login section 2 1 2 access the Corporate Retail Wic Internal User link then select the WIC Corporate Contract Store Login web page link WIC Corporate Contract Store Login a Price Survey Corporate ute Reauthorization Corporate Store Other Links con in ee Gite hence Select the New Applicant Login link Type the applicant stores FOOD STAMP ID into the field on the Corporate Store New Applicant Login web page ict Store Login e Price Survey Corporate Stores Proceed e Reauthorization Corporate Store Other Links Click on the PROCEED button which will retrieve the STORE DETAILS web page STORE DETAILS Enter values for new STORE DETAILS record i Tee Foop STORE 2 Store Name i N 3 Food Stamp Id 6567777 4 No Of Cash Reg a coer 5 Store Opened No gt 6 Opening Date rss 7 Location sy at 8 Is Manager related to any person employed by USDA VA WIC program or any E Local WIC Agency 9 Has the Manager been convicted of a Federal State or Local Tax violation in the H past 3 vears Page 18 of 35 Enter the new applicant information into each field of the STORE DETAILS web page Be sure to pay particular attention to the YES and NO questions STORE DETAILS Enter values for new STORE DETAILS recod L Type FOG STORE 2 Store Nane 3 Food Stamp Id 12731271 ha 4 No Of Cash Reg on S Store
29. ll of your food prices click on the SAVE button Price Survey by Food Category ADULT CEREALS NATIONAL BRANDS ADULT CEREALS STORE O BRANDS CEREAL INFANT amp SPECIAL FORMULAS CONTRACT FORMULAS DAIRY OTHERITEMS Print Price Survey Confirm All Prices e WIC Approved Food List HELP RSLPFR Inserted 15 Records Successfully Food Oty Price Avg Price GENERAL MILLS CHEERIOS 04 04 fs GENERAL MILLS CHEERIOS p4 NA GENERAL MILLS CHE CORN Nt RICE WHEAT OR MULT HGRAINY GENERAL MILLS KIX tay GENERAL MILLS WHOLE GRAIN Od NAA TOTAL KELLOGG S CORN FLAKES 04 09 KELLOGG S FROSTED MINI 04 04 WWHEATS RAISIN OR KELLOGG S FROSTED MINI WHEATS REGULAR OR BITE SIZE After entering the FOOD PRICES in a specific category go back to the PRICE SURVEY BY FOOD CATEGORY sidebar menu and select the appropriate radio button for the remaining category Enter all of the prices for the items in each category Click on the SAVE button each time your complete a category To view and or print a copy of the PRICE SURVEY Click on the PRINT PRICE SURVEY button in the Price Survey by Food Category SIDEBAR Click on the CLOSE button to return to the PRICE SURVEY web pages STORE PRICES STORE EPHRAIMEWING FOOD STAMP ID 1231231 MOST RECENT SURVEY DATE September 22 2004 FOOD CATEGORY FOOD DESCRIPTION PRICE UNIT SIZE ADULT CEREALS GENERAL MILLS CHEERIO
30. ne year 4 If any of these deactivated users want to access the application again they will need to follow the same process for setting up a new user logon Page 34 of 35 7 0 APPENDIX A Training and Support Assignments WICNET WIC Program Code Corporation Name Corporate Contact Primary Contact 0003 Camellia Food Stores Jennifer Haussler Freda Bolling 0036 Dennis Woodard Food Lion Inc Darry Rimmer Ephraim Ewing back up 0130 Farm Fresh Monica Martin Freda Bolling 0138 Farmers Food Patricia Burton Ephraim Ewing 0114 Food Country Todd Creasey Gregory Chappell 0005 Giant Foods of Maryland Terri Buckler June Thompson 0120 Giant of PA Martins John Miller June Thompson 0020 Kroger Foods Inc Vivian Carter Gregory Chappell 0137 K VA T Food City Anne Overbay Gregory Chappell 0128 Lowe s Food Trisha Thomerson Gregory Chappell 0017 Safeway Annette Arnonld June Thompson 0127 Shoppers Foods Warehouse Richard Pasewark June Thompson 0111 Super K Mart Supercenter Susan Mack Freda Bolling 0116 Ukrops Kim Barefoot Dennis Woodard 0126 Wal Mart Supercenter Shelly Mather Ephraim Ewing 0136 Winn Dixie June Ross Ephraim Ewing Page 35 of 35
31. ohibited from using or knowingly permitting use of any assigned or entrusted access control mechanisms such as Logon IDs passwords terminal IDs or file protection for any purposes other than those required to perform my authorized employment functions I agree to change passwords immediately if they are compromised I will not incorporate passwords into any sign on software If due to my authorized job functions I require access to information on VDH information systems which is not owned by my division I must obtain authorized access to that information from the information owner and present access documentation to Data Administration Office of Information Management I will not disclose any confidential restricted or sensitive data to unauthorized persons I will not disclose information concerning any access control mechanism of which I have knowledge unless properly authorized to do so and I will not use access mechanisms which have not been expressly assigned to me I will not use VDH systems for commercial or partisan political purposes such as using electronic mail to circulate advertising for products or for political candidates or issues Having read the information contained within the VDH Security Awareness Web site and corresponding sections on personal Computer PC Use Computer Access Security and Data Security in the VDH Information Technology Resources Policy and Procedures Manual I Certify that I have received Computer Sec
32. p Click on the O button to submit your application to WIC Information submitted is FINAL and WO CHANGES can be ar made to the application Submit Application Click on the CANCEL button to return to the application if you are WOT ready to SUBMIT this application to WIC You o erke il now have 30 DAYS FROM TODAY s DATE to make any changes to this information cancel _ ContactUs This completes the steps required for a new applicant using the NEW WIC CORPORATE CONTRACT STORE application process Page 25 of 35 4 0 Price Survey 4 1 1 Price Survey for Corporate Stores Starting from the RSMS login section 2 1 2 access the Corporate Retail Wic Internal User link then access the WIC Corporate Contract Store Login web page WIC Corporate Contract Store Login a Price Survey Corporate Stores Reauthorization Corporate Store Other Links Click on the PRICE STORES link in the blue sidebar Click on the PRICE SURVEY CORPORATE STORES link This will provide a NEW set of links in the sidebar menu PRICE SURVEY COPORATE STORES The PRICE SCHEDULING TEMPLATE HISTORY web page allows users to view and or print a copy of stores that are used as templates The PRICE SURVEY web page allows user to submit prices for an authorized store or for multiple stores Select the PRICE SURVEY link in the sidebar menu Price Survey Corporate Template History Store Locations for FOOD LION INC e Price Survey Stores e Price
33. rengthens in Atlantic l M BLE DON Sky Captain he For n Study links animal bacteria Crohn s Disease IN THEATERS TODAY Resident Evil Shark Tale R Replay Ad Fank More Movies More Coming Soon ryant told polite sax was consensual Markets Dow 0 3 Masdag 0 1 a Hews Elections Sporte tocke Weather Yahoo Bucingcs Serevicaes Yahoo Premium Services Web Hosting Sell Online Personal Website Personals iHe ee n E Upto 15 off Dell Home PCs Domain Names Search Listing Spons Audio PC Games pas Web Site Directory Sites organized by subject Suagast vour site Piet RETT Ore Bama Se h F oaan uaan Mha alanat a interne When attempting to access the Retail Stores Management System RSMS the user will encounter the following security notice and warning pop up box Microsoft Internet Explorer a x P NOTICE AND WARMING Retail Stores Management System is the property of the Commonwealth of Virginia and is 7 intended for authorized users only By accessing and using this system you are consenting to system monitoring For law enforcement and other purposes Unauthorized use of this application may subject you to State or Federal criminal prosecution and penalties Click OK to proceed E If the user selects the Cancel button they will exit RSMS system If the user selects the OK button the RSMS User Name and Password screen will appear Page 9 of 35 2 1 2 RSM
34. urity Awareness Training and understand my security Responsibilities as a user of the Department of Health VDH information Systems I agree to abide by all applicable Federal Commonwealth of Virginia and VDH agency policies procedures and standards which relate to the security of VDH information systems and the data contained therein If I observe incidents of non compliance with the terms of this agreement I am responsible for reporting them to the information Security Officer and management of VDH I give consent to the monitoring of my activities on VDH information systems and other systems accessed through VDH systems By signing this agreement I hereby certify that I understand the preceding terms and provisions and that I accept the responsibility of adhering to the same I further acknowledge that any infractions of this agreement will result in disciplinary action according to the State Employee Rules of Conduct including but not limited to the termination of my access privileges Employee Consultant Name Print Date of Signature Employee Consultant Signature Division Company Name 1 4 Points of Contact 1 4 1 User Assistance If you have any questions that relate to RSMS operation and or WIC procedures please feel free to consult your assigned WIC corporate contact or vendor liaison Below is a list of the assigned staff that should be contacted first Name Telephone E Mail Address Freda Bolling 804 864 7814 Freda
35. users may distribute material for local use under the condition that they do not modify the documents in any way without the permission of the author s The training manual or its material MAY NOT be posted on another Internet server without the express written permission of the author s Retail Store Management System Training Manual 1 edition Abu Ahmend Raj Kocherlakota and Ram Gogineni Retail Store Management System Computer Lab Training Ephraim Ewing Implement Paperless Data Exchange Retail Store Application amp Compliance Investigation Reporting Processes Operational Adjustment Grant Sheila Brewer Information Systems Security Policy Directives Office of Information Management Virginia Department of Health 1 3 Authorized Use Permission 1 3 1 Security amp Access The Retail Store Management System is the property of the Virginia Department of Health All users are subject to the laws rules and regulations of the Commonwealth of Virginia and the Department of Health Information Systems Security Access Agreement By accessing or logging into the Retail Store Management System the user gives consent to the monitoring of their activities If such monitoring reveals possible evidence of unauthorized or criminal activity it may be provided to administrative or law enforcement officials for disciplinary action and or prosecution Whoever knowingly accesses a computer without authorization or having knowingly access a comp
36. uter with authorization obtains uses modifies destroys or disclose or prevents authorized use of data or computer owned by or operated for the Government of the United States shall be punished by a fine or imprisonment Users are not permitted_to share passwords except for screen savers and then only when management documents in writing that it is necessary to share The Virginia Department of Health shall have no liability to you for any damage or other loss direct or consequential which you may incur by reason of your use of your computer system The Department will use commercially reasonable methods to prevent any viruses worms trojan horses or other similar harmful components collectively referred to as Viruses from entering the Retail Store Management System The Department cannot guarantee absolute protection from such Viruses to any user accessing RSMS using the internet and will not be responsible or liable for any indirect incidental special or consequential damages that may result from using the internet Users must ensure that Virus Protection is implemented on all laptops desktops Page 4 of 35 1 3 2 User Logon Request Process The objective of this section is to outline a process on how User Logon Requests will be handled within VDH for the RSMS application A number of documents may be required within this process such as the RSMS Corporate Retail Stores and Internal Users Logon Request Form
37. ve STORE DETAIL information into RSMS system Once you have saved the new applicant store detail information into RSMS system the web page subtitle will change to read Store Information and the left sidebar menu titles and links will change We will use these links to provide additional store information f M STORE INFORMATION 1 Trpr FOOD STIRE i 2 Kam EPHRAIM ATH 3 Food Stainp I za 4 Ma OF Cach Reg a Store Opened YES Opeaing hate T Lainici SALINGTON COURTE aa P 3 I Manager relisted ta any paran amplered bre ISDA VA WIC program ep smy HO wee Laral WIC Agency T Har the Monager kera comricted of a Federal Site or Laral Tar velan m e yO wle past 3 years 10 Ha the Rlagager been rentel af a felony m the pxo yraa HO os LL Has che Biosgages been Saspended Dosquadtied o geen a Creal Haneta HO owe Penake CAO bey WIC m the pose 5 wees The user must complete each sidebar menu option and save each web page before submitting the application Click the STORE ADDRESS link Press on the NEW Store Links button to retrieve a blank address information web page e Update store ADDRESS e Store Addr No Records returned e Phones e store Contacts HE RSLADD Print Application Insert the store s PHYSICAL ADDRESS and click on the SAVE button Submit Application Other Links ADDRESS Contact Ls e Contact L s Enter values for new ADDRESS record Address Type PHYSICAL ADDRESS Address
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