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TG-4 Installation Manual 041806

1. A3 1 DIALER TO INTERFACE ELECTRONICS The patented integrated interface by Telular Inc allows digital dialers to dial into the cellular radio network Line voltage 26 vdc into standard telephone device when on hook e Dial tone Precision 350 440Hz 1 10 digits dial out capability e Mode Loop start only 25mA 10 off hook e Protected by U S Patents 4 658 096 4 775 997 4 922 517 4 737 975 4 868 519 5 134 644 A3 2 POWER e Maximum AC current draw 100mA Battery Supply e Maximum full charge DC voltage 13 8V 0 2V e Battery charging system Constant current Electronic short circuit protection e Maximum charging current of 240ma e Transformer Supplied 12 VAC 10VA UL plug in acceptable transformers e Basler Electronics part number 5189480032 e GlobTek part number WA1E800J00 N GTGTAB A3 3 DIGITAL CELLULAR RADIO The Telguard TG 4 radio supports GSM GPRS cellular protocol It is equipped with an integrated radio transceiver conforming to all the requirements of the GSM Phase 2 tests specified in GSM 11 10 The TG 4 transceiver is FCC compliant meeting all of the requirements of Part 24 and SAR testing It is also compliant to the PCTRB requirements Frequency range GSM 850 1900 1 824MHz 849MHz 2 1850MHz 1909MHz e Antenna Port TNC connector female 50 ohm e Receiver Sensitivity 102 dBm Transmit Power EGSM 850MHz Class 4 2 watts GSM 1900MHz Class 1 1 watt FCC ID
2. Contact ID 09 Auto Format Detect 11 SIA2 300 Baud 12 DMP 850 STC 1 Trip Output 04 Enter the SUM TOTAL of the events that you wish to trip the Reporting STC relay by ADDING the corresponding values Normally 00 STC Trip Input Not Used Open 01 AC Failure O4 LFC 16 RFC 02 Low Battery 08 NSC 31 All 851 STC 2 Trip Output 27 Enter the SUM TOTAL of the events that you wish to trip the Reporting STC relay by ADDING the corresponding values Normally 00 STC Trip Input Not Used Closed 01 ACFailure 04 LFC 16 RFC 02 Low Battery 08 NSC 31 All 852 STC Trip Delay for LFC 1 1 30 Seconds 2 60 Seconds and NSC 861 CFC Number of Events 0 0 disabled 2 4 attempts 1 2 attempts 8 attempts 862 CFC between Events 1 1 30 seconds 3 70 seconds 5 90 seconds 2 60 seconds 4 80 seconds 6 99 seconds 872 AC Failure Delay 02 0 24 hours default 2 hours 899 Factory Default Unit 5 4 2 Disconnect telco line RJ 31x Jack from Telguard Jack J6 GRAY Connector Disconnect the plug from J6 gray of the Telguard that goes to the RJ 31x Jack at the premise 5 4 3 Verify Alarm Signal Transmissions over Cellular Trip several alarms on the C C and verify that the central station received them by calling the central station operator Use a lineman s buttset in MONITOR MODE and connected to Telguard s T and R test pins to listen to communications between the C C and Telguard The ACK LED 4 will come on solid while waiti
3. OR RFC2 No Link Termination ACK DTF Dial Tone Yes Yes Yes Internal 30V supply circuit failure Failure STC LED 2 Return unit for repair on RMA flashes 6 times Not Active for Yes Yes None Telguard will not function until Cellular alarm Registration operating parameters are downloaded Transmission LED 1 off to the Telular Communication Center Telguard remains in Telco only mode CF Catastrophic None Yes None Telguard not working Remains in Failure Telco only mode Automatic Self Test Yes None Yes Send Self test information to central Radio LED 5 Self test station via Communication Center flasher when return to ready state transmitting Telguard Remote Query Yes None Yes Send Status data to Communication Communication Center Activated by Radio LED 5 Status data Center for review customer service Customer Service flasher when transmitting Telguard Enable and Configuration Yes None Configuration Telguard sends setup configuration to Upload Radio LED 5 Data the Communication Center and flasher when Setup data switches to READY state to begin transmitting operation MODE LED 3 turns on and STC LED 2 turns off Disable TX Communication Center Yes Yes Yes TX capability is disabled until further Activated Radio LED 5 Status data notice Telguard can still receive radio flasher when transmitting signals from Communication Center 56033502 4 18 2006 17 2006 T
4. SYSTEM STATUS LEDS REGISTRATION INDICATIONS ALL LEDS FLASHING FAILED REGISTRATION SIGNAL TOO WEAK LED 1 amp LED 4 FLASHING REGISTRATION ERROR CALL TECHNICAL SUPPORT LED 1 ON REGISTRATION SUCCESSFUL SYSTEM TROUBLE CONDITION STC LED 2 2 1 FLASH AC LOW MISSING 2 FLASH LBC LOW BATTERY 3 FLASH LFC LINE FAULT 4 FLASH NSC NO SERVICE 5 FLASH RFC RADIO FAILURE 6 FLASH DTF DIAL TONE FAIL 56033502 4 18 2006 2006 Telular Corporation 5 4 1 Setup amp Programming the Operating Parameters in the Telguard When the Telguard is received from the factory and is powered up for the first time it is immediately ready for registration provided the default settings are what you want The STC LED 2 will flash to indicate any failure conditions The MODE LED 3 will be on and the STC 1 and STC 2 relays will be tripped If changes are required to the default settings the Telguard can be programmed using a line mans butt set connected to T amp R Test Points or a POTS phone connected to J7 black connector where the C C is normally connected 5 4 1 1 Command Key Sequences for Pots Programming Key Sequence Enters the programming Mode Exits programming and stores changes TO PROGRAM THE TELGUARD A Put the line mans butt set in talk mode or pick up the POTS phone B Connect power to the Telguard when ready for programming you will hear 2 beeps
5. 7 5 2 3 1 Tips for Improved Radio Signal 8 5 2 4 Measure Received Signal Strength RSSI for Best Antenna Placement 8 5241 Antenna Options nite e Gee te tiec NUR Ee de IX dado CER eg e eU RR de aeo seque eee ee eed agio 8 5 3 STEP 3 TRANSMIT C C ALARMS OVER THE TELCO CONNECTION seeeee eene 9 5 3 1 Connect C C to Telguard Jack J7 BLACK 9 5 3 2 Connect telco line RJ 31x Jack to Telguard Jack J6 GRAY Connector 9 5 3 3 Verify Alarm Signal Transmissions over 9 5 4 STEP 4 PROGRAM ACTIVATE amp TRANSMIT C C ALARMS OVER THE CELLULAR RADIO NETWORK 9 5 4 1 Setup amp Programming the Operating Parameters in the 10 5 4 1 1 Command Key Sequences for Pots Programming sees 10 542 Disconnect telco line RJ 31x Jack from Telguard Jack J6 GRAY Connector 11 5 4 3 Verify Alarm Signal Transmissions over 11 544 Re connect telco line RJ 31x Jack to Telguard Jack J6 GRAY Connector 11 5 5 STEP 5 CONNECT SUPERVISORY TRIP 12 5 5 1 Decide on a STC Trip Ou
6. C Press this will put the Telguard into a Master Access programming mode 2 beeps D Enter changes required The syntax for programming a specific memory location is as follows MEMORY LOCATION 3 digits will respond with 2 beeps then VALUE will respond with 2 beeps E Then press you will hear 2 beeps then hang up This saves the change and exits the programming mode EXAMPLE To change the Telguard factory default for STC 1 Trip Output reporting from only LFC to include all system trouble conditions the installer would power down the Telguard connect a butt set to the T amp R test points reconnect power Next press tt the unit will generate 2 beeps Then press 850 the Telguard will respond with 2 beeps then press 31 the Telguard will respond with 2 beeps then press you will hear 2 beeps then hang up this will change STC 1 trip output to report all system trouble conditions The Telguard will automatically transmit a message to update the Telular Communication Center 56033502 4 18 2006 10 2006 Telular Corporation MEMORY DEFAULT SETTING LOCATION VALUE 831 Mode of operation 1 1 Telco Primary Cellular Backup 2 7 Cellular Primary Telco Backup 833 C C Reporting Format 09 01 7 4x2 pulse 40pps 2300 hz 02 4x2 pulse 20pps 2300 hz 03 4x2 pulse 20pps 1400 hz 04 3x1 pulse 40pps 2300 hz 05 2 3x1 pulse 20pps 2300 hz 06 3x1 pulse 10pps 1400 hz 07 Radionics 08
7. a variety of high quality low loss dual band antenna cables and high gain antenna 56033502 4 18 2006 2006 Telular Corporation 5 3 STEP 3 TRANSMIT C C ALARMS OVER THE TELCO CONNECTION Be sure the C C will transmit a simple alarm signal over the telco line through the RJ 31x to the central station when the Telguard is disabled In checking this do not apply power to the Telguard 5 3 1 Connect C C to Telguard Jack J7 BLACK Connector Plug the modular jack of the C C to Telguard cable from C C to J7 black on the Telguard 5 3 2 Connect telco line RJ 31x Jack to Telguard Jack J6 GRAY Connector Plug the modular jack of the cable supplied from RJ 31x jack in the premise to J6 gray on the Telguard 5 3 3 Verify Alarm Signal Transmissions over Telco Trip several alarms on the C C and verify that the central station received them by calling the central station operator Use a lineman s buttset in MONITOR MODE and connected to Telguard s T and R test pins to listen to communications between the C C and Monitoring Station 5 4 STEP 4 PROGRAM ACTIVATE amp TRANSMIT C C ALARMS OVER THE CELLULAR RADIO NETWORK Confirm that the Telguard enables the host C C to transmit alarm signals over the cellular radio network In checking this disconnect the incoming telco line to the Telguard The Telguard will confirm registration with the Telular Communication Center if the Activation Form was submitted prior to installation During the
8. and violate FCC regulations ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF energy However RF energy from cellular devices may affect inadequately shielded electronic equipment RF energy may affect improperly installed or inadequately shielded electronic equipment operating in homes and businesses Check with the manufacturer or its representative to determine if these systems are adequately shielded from external RF energy Consult the manufacturer of any personal medical devices such as pacemakers hearing aids etc to determine if they are adequately shielded from external RF energy BLASTING AREAS To avoid interfering with blasting operations turn OFF your unit when in a blasting area or in areas posted Turn off two way radio Construction crews often use remote control RF devices to set off explosives POTENTIALLY EXPLOSIVE ATMOSPHERES Turn OFF your unit when in any area with a potentially explosive atmosphere It is rare but your Telguard Digital or its accessories could generate sparks Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include fueling areas such as gas stations below deck on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you
9. exist It enables a supervisory trouble code to be transmitted to the central station when connected to a C C s 24 hour instant input zone The STC relays are programmable using a standard touch tone telephone or buttset to meet virtually any installation requirement 56033502 4 18 2006 2006 Telular Corporation The following supervisory features or combination of features are programmable to trip the STC relays in order to meet a variety of installation requirements Trips on AC fail condition ACFC Trips on ow or missing battery condition LBC Trips on ine fault condition LFC Trips on no service condition NSC Trips on radio communication failure condition RFC The following system trouble features are embedded in the Telguard for tripping the STC relay and cannot be changed Tripped when unit is not registered with the Telular Communications Center TCC e Trips on catastrophic failure CF if all power is lost e Trips on transmit disable command from the Communication Center This radio command disables only the Telguard transmitter and would be used for example to shut down the Telguard due to a runaway dialer 2 7 DIAGNOSTIC AND STATUS LEDS Six LEDs are provided as a useful aid during installation and give installers an immediate visual indication of system status LED Function Table Normal Operating Mode J10 OPEN LED Symbol Color Duty Cycle Indication LED 1 Green Unit is registere
10. one of the following Partitioned Panels Onl Monthly Test 10 signals 1 test amp 9 alarms per month Weekly Test 20 signals 5 tests amp 15 alarms per month Day of Week Mon to Sun Daily Test 46 signals 31 tests amp 15 alarms per month CENTRAL STATION REPORTING Telguard will obtain the Central Station Receiver and Subscriber Account numbers from select one of the following Alarm Panel C C The Telguard will obtain Central Station Receiver and Account numbers from the Alarm Panel Note the alarm panel must dial a 10 digit number TCC Telular Communications Center The Telguard will transmit all zone information to the Central Station Receiver and Subscriber Account number specified here Central Station Receiver Phone Number Primary Secondary CFS Reporting Format _ Subscriber Account Number _ DEALER ACCEPTANCE Dealer acknowledges and accepts all Telular Terms and Conditions Dealer authorizes the immediate activation of service Signature Print Name Date ee 56031304 eee TELULAR FAX 678 945 1651 56033502 4 18 2006 2006 Telular Corporation A2 2 COMPATIBLE CONTROL COMMUNICATORS Any UL Listed Control Communicator that supports the listed formats Contact ID Pulse Radionics SIA2 and DMP are compatible and may be used with TG 4 The installer should verify the complete compatibility at the time installation A3 0 Detailed Specifications
11. processing of the first alarm signal over the cellular network the Telguard will transmit all of the programming parameters from the Telguard along with the information central station number and account code from the alarm panel Once this information is received the Telular Communication Center will transmit a message back to the Telguard indicating that the unit is registered When this message is received the LED S on the unit will begin operating in normal mode Registration LED 1 will be on solid The first alarm is to confirm registration and activate the Telguard unit The first alarm will NOT be transmitted to the central station NOTE SPECIAL LED INDICATIONS DURING ACTIVATION IF THE TELGUARD FAILS THE REGISTRATION PROCESS IT WILL BE DISPLAYED ON THE LEDS 1 IF LED 1 AND LED 4 ARE FLASHING THE TELGUARD SERIAL NUMBER IS NOT IN THE DATABASE AT THE TELULAR COMM CENTER CALL TECHNICAL SUPPORT TO VERIFY PROPER LINE RANGE 2 IF ALL OF THE LEDS ARE FLASHING THE REGISTRATION MESSAGE WAS NOT RECEIVED AT THE TELULAR COMMUNICATION CENTER RETRY TRANSMITTING REGISTRATION MESSAGE IF TELGUARD FAILS A SECOND TIME TO REGISTER CHECK SIGNAL STRENGTH IF SIGNAL STRENGTH IS OK THEN CALL TECHNICAL SUPPORT ON EITHER INDICATION OF FAILED REGISTRATION THE UNIT MUST BE RESET BY PUTTING THE J10 RSSI JUMPER IN SHORTED POSITION THE REGISTRATION MESSAGE MUST BE RESENT OR THE TELGUARD WILL TRANSMIT ALL SIGNALS THROUGH THE TELCO CONNECTION
12. to a central station receiver and issues the transmission acknowledgement when the last message in the transmission is received After decoding and reformatting the alarm signal is routed over the telco line Public Switched Telephone Network PSTN to the appropriate alarm company central station for action In a typical alarm installation Telguard is installed in the same area as the host alarm system The incoming telco line is connected from the premises RJ 31x jack to Telguard and then from Telguard s RJ 45 jack to the host C C digital dialer in the normal fashion Two programmable supervisory trip STC outputs are available for connection to the host control communicator s trip zone input terminals in order to provide a Telguard trouble signal to the C C Additionally automatic self test and status on demand report signals are transmitted exclusively over the cellular network to the Communication Center Telguard has its own internal power supply battery charger All telco line and cellular monitoring switching and supervisory functions are built in No extra modules are required The Listed equipment at the Telular Communication Center TCC plays a key role in the operation of every Telguard All Telguard units are required to use the Communication Center because of the C C alarm signal format encoding and decoding requirements used in packet data transmissions over the digital cellular network The Communication Center also manages the real
13. trip the C C and be sure the proper LED illuminates and that the proper trouble code is reported to the central station Skip the testing of any supervisory functions that have not been enabled Note that the yellow MODE LED 3 starts to flash when the C C goes off hook to report the alarm signal over cellular e Low Battery Condition LBC Disconnect the battery and during the next 60 seconds check to see that the STC LED 2 flashes 2 times indicating that the battery is missing Check to see that the C C transmits the STC trouble code over cellular to the central station Reconnect the battery and check during the next 60 seconds to see that the STC LED 2 goes off indicating the missing battery condition has been restored e Line Fault Condition LFC Disconnect J J cable at RJ 11 Check to see that the STC LED 2 flashes 3 times in 30 60 seconds and the C C transmits the STC trouble code over cellular to the central station indicating the incoming telco line is disconnected Reconnect J J cable and check to see that the STC LED 722 goes off in 30 60 seconds indicating telco line restored e Service Condition NSC Disconnect the antenna from the Telguard Check to see that the STC LED 2 flashes 4 times in 30 60 seconds and the C C transmits the STC trouble code over the telco line indicating loss of RF signal strength Reconnect the antenna and check to see that the STC LED 2 goes off in 30 60 seconds indicating RF signal strength res
14. walls between the Telguard s antenna and the outside of the premises Note 2 To avoid interference with other electronic devices operating in the area avoid mounting the Telguard s antenna near other electronic devices Note 3 The Telguard Digital TG 4 unit with supplied dipole antenna is designed for indoor installations ONLY The supplied dipole antenna is for indoor use only These considerations should be coupled with the best RSSI indication obtainable see section 2 7 1 Care should be taken to insure that a large metal object such as a refrigerator or a metal cabinet is not located on the opposite side of the wall If moving the Telguard to a different location is not practical then you may need a cable and remote the antenna in order to receive adequate radio signal strength Pick a high visually secure spot using the guidelines below 5 2 3 1 Tips for Improved Radio Signal Reception e higher the antenna the better So start in the drop ceiling above the unit and proceed up from there to the roof if necessary e Remember the antenna should be as inconspicuous as possible for greatest visual security e Try to keep the antenna away from sources of RF interference including pumps compressors ovens etc or where metal objects can shield it or otherwise block the cellular radio RF signal e Place the antenna perpendicular to the ground either right side up or upside down Do not mount the antenna horizontally 5 2
15. 0 dBm 2 LED 5 4 on LED 3 slow flash gt 90 dBm Minimum signal LED 2 off strength required 3 LED 5 3 on LED 2 off gt 80 dBm 3 LED 5 3 on LED 2 slow flash gt 70 dBm 4 LED 5 2 2 60 dBm Note LED 1 on indicates more than one cellular tower 56033502 4 18 2006 16 2006 Telular Corporation A2 0 Operational Quick Reference Table LED Relay Radio Response Output Message Internal Action Telguard Event Typical C C Alarm Cycle over Telco None None None Monitors Telco line voltage and C C attempts ACFC AC Fail Yes If Selected None Switch to standby battery if present Condition AC Power off monitor battery monitor AC for and restoral STC LED 2 flashes 1 time LBC Low Battery Yes If Selected None Wait for LBC restoral charge battery STC Condition STC LED 2 flashes 2 times Telguard LFC Telco Line Yes If Selected None Transmit alarm via radio if necessary System Fault Condition STC LED 2 when telco is restored remove LFC Trouble flashes 3 times condition Conditions NSC No Service Yes If Selected None Continue to validate signal strength Condition Low STC LED 2 remove NSC when signal returns Signal Strength flashes 4 times RFC Radio Failure Yes If Selected None Switch to Telco so that C C can to Communicate due STC LED 2 communicate directly with Central to RFC1 No Link flashes 5 times Station Request ACK
16. 4 Measure Received Signal Strength RSSI for Best Antenna Placement Measure the received signal strength by putting jumper on J10 in SHORTED position This switches the LEDs to signal strength mode Now slowly move the unit or remote antenna to achieve maximum signal strength Pick the place where the most LEDs up to four are lighted LED Function Table View RSSI Mode J10 SHORTED NO SVC LED 5 slow flash LED 4 2 off N A 1 LED 5 on LED 4 2 off 111 dBm 1 LED 5 on LED 4 slow flash gt 110 dBm LED 3 2 off 2 LED 5 4 on LED 3 2 off gt 100 dBm 2 LED 5 4 on LED 3 slow flash gt 90 dBm Minimum signal LED 2 off strength required 3 LED 5 3 on LED 2 off gt 80 dBm 3 LED 5 3 on LED 2 slow flash gt 70 dBm 4 LED 5 2 gt 60 dBm Note LED 1 lt on indicates more than one cellular tower NOTE If you can not obtain a signal strength reading of 2 TWO LEDS ON SOLID AND THE THIRD LED ON SLOW FLASH you will probably need to move the unit and or remote antenna higher or switch to a special antenna as described below 5 2 4 1 Antenna Options Antenna problems are unlikely unless the premises are located in a fringe network coverage area in a building below ground level or in a metal structure If you require a higher gain antenna or a longer cable assembly please contact your Telular Sales Representative at 800 229 2326 Telular offers
17. ENTS Terminal Definition Connects Function Status LED Strip Pin To Reference Enables transmission of programmed supervisory When fault condition trouble code OCCUIS 1 STC2 Supervisory 24 hour trip AC Power Fail ACFC AC Power LED OFF Relay2 Trip zone input on AC failure detected at 102 VAC STC LED Flashes 1 2 STC2 output for host C C time programmable trouble e Low Missing Battery Condition LBC due to STC LED 2 Flashes conditions Low Battery detected at 11 6 VDC 2 times Normally Closed e Radio Communications Failure RFC due to STC LED 2 Flashes Failure to receive Ack after 3 attempts 5 times e Loss of Telguard Dial Tone Voltage DTF STC LED 2 Flashes due to Improper dial tone voltage lt 20 VDC 6 times e Service Condition NSC due to STC LED 2 Flashes 4 times Received Signal Strength lt 114 dBm Supervisory 3 STC1 Relay1 Trip 24 hour trip Line Fault Condition LFC due to STC LED 2 Flashes output for zone input on Improper Telco voltage LFC lt 2 VDC 3 times programmable host C C trouble 4 STC1 conditions Normally Open 5 Battery 12V Backup 12V battery e Low Missing Battery Condition LBC due to STC LED 2 Flashes 6 Battery battery Input Low Battery detected at 11 6 VDC 2 times 7 NotUsed NotUsed NotUsed AC Power LED ON 8 AC AC power 120 VAC Provides primary operational power to Telguard and when AC is normal 9 AC input 60Hz battery charging ci
18. ID SIA2 4x2 or 3x1 with 1400Hz or 2300Hz handshake data format into SMS packet data protocol for transmission over the cellular radio network In order for the C C to be compatible with the Telguard the C C must be programmed to transmit alarm messages to the central station using one of the following non extended formats e Pulse Formats o 3 1 pulse 10pps Double Round 1400Hz ack 3 1 pulse 20pps Double Round 2300Hz ack 3 1 pulse 40pps Double Round 2300Hz ack 4 2 pulse 20pps Double Round 1400Hz ack 4 2 pulse 20pps Double Round 2300Hz ack 4 2 pulse 40pps Double Round 2300Hz ack Ademco Contact ID Radionics Modem or SIA2 SIA DC 03 level 2 release at 300 baud DMP Or OQ 399 9 Hexadecimal account numbers 001 FFF or 0001 FFFF can be used with 3 1 or 4 2 formats but Contact ID and Radionics requires a four digit account number using digits 0 9 0001 9999 2 3 COMPLETE SUPERVISION OF COMMUNICATION PATHS The Telguard continuously supervises both the primary telco and the secondary cellular communication paths If either path becomes inoperative the Telguard generates a relay trip output that can be connected to a zone input of the host control communicator and or used to activate remote sounding devices 2 3 1 Line Fault Condition LFC The Telguard monitors voltage on the incoming telco line If an inoperative telco line is identified voltage below 20vdc on hook a telco line fault condition LFC is
19. LOW STRENGTH 30 ON MODE 1 TELCO Primary LEDS 40 OFF MODE 2 CELL Primary 5n FLASH C C OFF HOOK CELL LED 4 RED ON WAITING FOR RESPONSE If flashing with LED 1 DENIED NACK LED 5 GREEN ON RADIO INITIALIZING FLASH COMMUNICATING TELGUARD Digital TG 4 T TELCO DIALER Eie acr M i e BUNT BLANK PIN AC ge 12V 800 g 22 d Es 9 L EARTH GROUND 24 HOUR ZONE N O 24 HOUR ZONE N C CAUTION INCORRECT CONNECTIONS MAY RESULT IN DAMAGE TO UNIT www Telguard com TELULAR CORPORATION REFER TO INSTALLATION AND OPERATING INSTRUCTIONS MANUAL THIS DEVICE COMPLIES WITH FCC RULES PART 68 AND 15 420 Thornton Road Suite 109 Lithia Springs GA 30122 800 229 2326 Fax 678 945 1651 56033502 4 18 2006 14 2006 Telular Corporation A1 2 JACK AND PIN ASSIGNMENTS Jack Connects Pin Assignment Status LED Designation Reference J6 1 Brown R1 Telco RJ 31x Incoming 2 Blue Connects telco line to STC LED 2 Flashes GRAY Telco 45 4 Green R Ring Telguard 3 times when telco CONNECTOR Jack Red T Tip voltage is lost Orange Gray T1 J7 Brown R1 CIC Digital Digital Dialer Blue Connects C C digital MODE LED 3 will Dialer input output Green R Ring dialer input output flash when C C is BLACK of host C C Red T Tip through unit communicating over CONNECTOR Orange cellular Gray T1 A1 3 TERMINAL STRIP PIN ASSIGNM
20. MTFTG5112597 FCC Registration MTFALO3BTG4G0001 Supplied Antenna Dipole Physical Size 9 5 H x 4 5 W x 1 75 D Shipping weight 5 Ibs Operating Environment 0 C to 49 C 0 8596 humidity non condensing A3 4 TELCO INTERFACE Ringer equivalence 0 3B REN A3 5 WARRANTY Telular will repair or replace our option inoperative units for up to two years from date of manufacture This excludes damage due to lightning or installer error Unauthorized modifications void this warranty Not responsible for incidental or consequential damages Liability limited to price of unit This is the exclusive warranty and no other warranties will be honored whether expressed or implied 56033502 4 18 2006 19 2006 Telular Corporation A4 0 Parts List Basic Hardware TG 4 Model TG4G0001 Model TG4G0001 TG 4 meets the requirements for Household Burglary Household Fire and Combination Burglary Fire installations It has a plastic enclosure and dipole antenna TG4G0001 is UL Listed for the following Q UL Household Burglary Q UL Household Fire a UL Household Burg Fire Combination UL Supplemental Commercial applications General Accessories ACD 12 12 feet of antenna cable and mounting bracket ACD 35 35 feet of low loss high performance antenna cable and mounting bracket ACD 50 50 feet of low loss high performance antenna cable and mounting bracket ACD 100 100 feet of low loss high performance antenna cable and mounting brac
21. TELGUARD DIGITAL T G 4 Residential Primary amp Small Business Cellular Alarm Communicator Cellular Alarm Transmission System Using GSM Digital Cellular Technology MODEL 76460001 SECURITY SIGNALING LISTED INSTALLATION AND OPERATING INSTRUCTIONS COMPANY CONFIDENTIAL eee TELULAR CORPORATION Corporate Headquarters 647 North Lakeview Parkway Vernon Hills Illinois 60061 847 247 9400 Fax 847 247 0021 For use by TELGUARD customers only Distribution to others strictly prohibited Revised April 18 2006 TELGUARD is a registered trademark of Telular Corporation Products are protected under one or more of the following U S patents 4 658 096 4 737 975 4 775 997 4 868 519 4 922 517 2006 Telular Corporation 56033502 4 18 2006 2006 Telular Corporation FOREWORD Many customers purchase the Telguard Digital because they prefer its price and features The Telguard model TG4G0001 TG 4 is UL Listed for Household Fire systems Household Burglary systems and Miscellaneous Supplemental Use This means that the TG4G0001 may be used in Household Burglary systems or Household Fire systems as the main or secondary communication line The TG4G0001 may not be used in applications that require UL Grade A Burglary or Fire Listings If such UL Listings are not required it is possible to use model TG4G0001 This means that the TG4G0001 will not enhance or degrade the grade of service if used for commercial purpo
22. ZED IN THIS MANUAL iv INA MANNER HARMFUL OR DANGEROUS TO THIRD PARTIES v FROM CLAIMS BY ANYONE RESPECTING PROBLEMS ERRORS OR MISTAKES OF THE PRODUCT OR vi COMBINATION OF THE PRODUCT WITH MATERIAL MODIFICATION OF THE PRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT PROVIDED OR PERMITTED BY TELULAR IN WRITING THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE EACH WITH THE OTHER TO EFFECTUATE THIS INDEMNIFICATION DEFENSE AND HOLD HARMLESS WARRANTY LIMITATIONS TELULAR WILL REPAIR OR REPLACE OUR OPTION INOPERATIVE UNITS FOR UP TO TWO YEARS FROM DATE OF MANUFACTURE EXCLUDES DAMAGE DUE TO LIGHTNING OR INSTALLER ERROR AS WELL AS UNITS THAT INCORPORATE MATERIAL OR USED IN A MANNER OR ENVIRONMENT NOT SPECIFICALLY AUTHORIZED IN THIS MANUAL UNAUTHORIZED MODIFICATIONS VOID THIS WARRANTY NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES LIABILITY LIMITED TO PRICE OF UNIT THIS IS THE EXCLUSIVE WARRANTY IN LIEU OF ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY TITLE DELIVERY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NO OTHER WARRANTIES WILL BE HONORED WHETHER EXPRESSED OR IMPLIED 56033502 4 18 2006 2006 Telular Corporation TABLE OF CONTENTS FOREWORD fies ena NOTIGES eint dette cami ote det ua eet bu sms NOTICES teen eae eem He e
23. a better cellular radio signal or a remote high gain antenna may be necessary 5 2 2 Connect Backup Battery and AC Power Transformer To apply power to Telguard attach battery leads to battery terminals noting polarity Connect the Telguard AC power transformer to AC terminals using stranded copper insulated wire following wire gauge and length recommendations below Recommended Wire Size Length Not to Exceed 18 ga 20 ft 16 ga 40 ft 14 ga 60 ft 5 2 3 Connect Antenna and Temporarily Place Unit The Telguard is supplied with an antenna In most cases the antenna may be mounted directly to the Telguard If a stronger radio signal is required the antenna must be moved to a better signal location using a Telular antenna cable and bracket accessory sold separately The characteristics of the Telguard antenna can be altered depending upon the wall material and materials contained within the wall chosen for mounting These effects may not be clearly identified by RSSI monitoring alone The wall materials may have a more profound affect on the antenna s transmit band performance When selecting a mounting location do not mount this unit in an area where the general public could reasonably be within 20cm 8 inches of the antenna The supplied dipole antenna is for INDOOR USE ONLY 56033502 4 18 2006 2006 Telular Corporation Note 1 Optimum RF performance can usually be found at the highest point within a building with the fewest number of
24. a o DR aer 2 laz No Service Condition NSC wi nit eer oro eem ob oa rU Laer De etg 2 233 Radio Communications Failure Condition RFC sse 2 24 COMPLETE POWER SUPERVISION tein Rr a Pu eed cee 2 241 Low Missing Battery Condition _ 2 242 Failure Condition AGE C titer ttti ob oa i aer I us 3 24 3 Tone Failure inert rt ee ob oo REDE tricorn eed 3 244 Catastrophic Failure GE ier teta atin e Ut era atin bred 3 2 5 TELGUARD AUTOMATIC SELF TEST 3 2 5 1 Telguard Remote Query 3 2 6 TELGUARD TERMINAL STRIP 3 2 6 1 Programmable Supervisory Trip Outputs STC1 and STC2 3 2 7 DIAGNOSTIC AND 4 271 LED Signal Strength 5 2 8 TELGUARD SETUP PROGRAMMING 5 2 9 UL EISTINGS initi ttti te tei to Et t t Hed oti Dis 5 3 0 GETTING READY ette t a teria der Da eR EET 5 3 1 DEALER ACCOUNT ESTABLISHMENT prt e eda
25. crew Screw in the remaining two screws in the bottom set of mounting holes 56033502 4 18 2006 13 2006 Telular Corporation A1 0 Appendices A1 1 WiRING DIAGRAM INCOMING TELCO WARNING HIGH VOLTAGE PRESENT ON PHONE LINES DISCONNECT PRIOR TO SERVICING SYSTEM TROUBLE STC LED 2 1 FLASH AC LOW MISSING 2 FLASH LBC LOW BATTERY 3 FLASH LFC LINE FAULT 4 FLASH NSC NO SERVICE 5 FLASH RFC RADIO FAILURE 6 FLASH DTF DIAL TONE FAIL REGISTRATION LED 1 ON UNIT REGISTERED OFF UNIT NOT REGISTERED If flashing with LED 4 DENIED NACK Call Technical Support If all LED s flashing NO RESPONSE Check Signal Strength SYSTEM STATUS LEDS RSSI MODE PREMISE RSSI Value ANTENNA LED MODE SELECT OPEN NORMAL SHORTED RSSI LED 5 flash 4 2 off LED 5 on 4 2 off LED 5 on 4 flash 3 2 off LED 5 4 3 2 off 2 1 054 3 flash 2 off Minimum Signal Recommended LED 5 3 on 2 7 off LED 5 3 on 2 flash LED 5 2 on LED s Lighted 90 dBm gt 80 dBm gt 70 dBm gt 60 dBm Note LED 1 ON INDICATES MORE THAN ONE TOWER SYSTEM STATUS LEDS NORMAL MODE LED 1 GREEN REGISTRATION See Table J10 LED 2 RED 00 10 SYSTEM TROUBLE STC See Table SIGNALT 2 n LED 3 YEL
26. d and visible indication is loss of all LED activity Total loss of power to Telguard does not prevent transmission of alarm messages from the host C C through the Telguard and out over an operative phone line in the normal fashion This is a single line system 2 5 TELGUARD AUTOMATIC SELF TEST REPORT The Telguard automatic self test signal is programmed to for either daily weekly or monthly schedule as prescribed by contract The central station receives the automatic self test report in the same format that the C C normally uses for communication over the telco line The central station provides the Telguard self test code along with the time and frequency of transmission when the Telguard is initially activated The Communication Center captures all current and historical data pertaining to the operation of the Telguard when it processes the automatic self test signal on to the central station This data contains current operational status C O S of the Telguard such as All OK AC fail condition Iow missing battery condition line fault condition or any combination of these as well as the current signal strength In addition the data also contains historical data for supervisory events that occurred since the last self test signal was transmitted This data includes the number of occurrences of AC fail conditions low battery conditions line fault conditions communications failure conditions and no cellular service conditions This additi
27. d with the message center and enabled System Trouble System Trouble Condition Low Missing Battery Condition Condition AND OR Battery Charger Failure 5 Flashes System Trouble Condition RFC 6 Flashes System Trouble Condition DTF Mode 2 Cell Priority ac Mode 1 Telco Priority Fast Flash C C off hook to transmit signals over cellular LED 4 Solid On Telguard waiting for acknowledgement from Communication Acknowledgement Center Flashing When flashing with LED 1 unit has failed registration due to the programming of the panel CALL TECH SUPPORT LED 5 Green TG 4 initialized Radio TG 4 initializing amp registering with cellular network Transmitting Alarm Data On ff n Short Flash 1 sec Radio receiving message Long Flash 2 sec Radio sending message LED 6 Solid On AC power connected to unit AC Power 56033502 4 18 2006 2006 Telular Corporation 2 7 1 LED Signal Strength Indication The Telguard provides the installer with an easy to use LED radio signal strength indicator RSSI for positioning the unit or remote antenna to obtain the strongest RF signal possible A signal strength reading can be obtained at any time there is power applied to the Telguard without affecting the operation of the unit When the RSSI jumper J10 is SHORTED the Telguard displays the current received signal strength within 5 seconds The signal strength is read from bottom to top using the four sequent
28. declared The System Trouble Condition LED STC LED will flash 3 times and the STC relay will trip after a 30 or 60 second programmed delay Upon telco restoral the relay and STC LED are returned to normal 2 3 2 No Service Condition NSC Telguard declares a no service condition NSC when the measured receive cellular radio signal strength at the protected premises drops to 114 dBm or less NSC is programmable to trip the supervisory relay output STC2 after a 30 or 60 second delay When STC trips the STC LED will flash 4 times Restoral of this condition occurs when a measurable signal strength greater than 114 dBm is maintained for the trip period of 30 or 60 seconds 2 3 8 Radio Communications Failure Condition RFC Radio communications failure condition RFC is declared when Telguard is unable to transmit over the cellular network even with acceptable signal strength RFC is indicated by STC LED flashing 5 times 2 4 COMPLETE POWER SUPERVISION Telguard monitors its backup battery as well as its AC power source and reports power conditions from either Telguard s integrated control and power module incorporates a battery charging circuit This battery charger circuit is also monitored 2 4 1 Low Missing Battery Condition LBC The Telguard checks the backup battery voltage on initial power up and every 60 seconds thereafter If the battery voltage changes from good to bad state and is less than 11 6 volts a LBC is declared w
29. e on a STC Trip Output Strategy The Telguard provides the host C C with two supervisory trip outputs for reporting a Telguard system trouble code to the central station The supervisory trip outputs are programmable via a touch tone telephone or buttset to suit various installation requirements The programming options for these supervisory trip outputs can be any combination of the following Always Off Disables all relay supervisory functions ACFC Trips 2 hours after loss of AC power Restores 60 seconds after AC power is restored LBC Trips within 60 seconds on low battery condition Restores when battery voltage gt 12 1 LFC Trips 30 60 sec on Telco line fault condition Restores 30 60 seconds after Telco line restores NSC Trips 30 60 sec on no service condition due to loss of RF signal strength Restores 30 60 seconds after RF signal strength is available f RFC Trips on radio failure to communicate with the Telular Communication Center 5 5 2 Check Telguard Supervisory Trip to C C After you have connected the STC trip outputs check to be sure that they operate correctly 5 5 2 1 Reprogram C C to Send Proper Code Reprogram C C if necessary to send proper alarm code when tripped by the Telguard s supervisory output Program zone restoral as desired 5 5 2 2 Check Proper Operation of Telguard Supervisory Output Check for proper operation of each programmed supervisory output by causing it to
30. earch developed this updated Standard In March 1993 the U S Federal Communications Commission FCC proposed the adoption of this updated Standard The design of your Telular Telguard complies with this updated Standard Of course if you want to limit RF exposure even further than the updated ANSI Standard you may choose to install the unit in a manner that locates its antenna at an even greater distance from the general public than is recommended as a minimum by the standard To insure compliance with the standard when selecting a mounting location for your Telguard do not mount it or its associated antenna in an area where the general public could reasonably be within 8 inches 20 centimeters of the antenna EFFICIENT OPERATION Do not operate your Telular product when holding the antenna Be sure to mount the unit such that its antenna is a minimum of eight 8 inches 20 centimeters is maintained from the general public For the best service quality keep the antenna free from obstructions and point the antenna straight up 56033502 4 18 2006 2006 Telular Corporation ANTENNA CARE AND REPLACEMENT Do not use the unit with a damaged antenna If a damaged antenna comes into contact with the skin a minor burn may result Have your antenna replaced by a qualified technician immediately Use only a manufacturer approved antenna Non approved antennas modifications or attachments could impair service quality damage the Telguard
31. elular Corporation A2 1 ACTIVATION FORM Telguard Digital TELULAR CELLULAR SERVICE ACTIVATION FORM To activate your Telguard fax this form to 678 945 1651 or complete the web activation form at www telguard com SUBSCRIBER INFORMATION Subscribers Last Name First Middle Street Address City State Zip Code Subscriber application Residential Commercial BILLING INFORMATION In order to activate Telguard Digital systems on the Telular cellular network you must be a registered Telguard Dealer Enter your Dealer account number below If you are not registered as a dealer and would like more information contact Telular at 800 229 2326 Sales Department Dealer Company Name Dealer Account Number Street Address City State Zip Code Contact Last Name First Contact Phone Number Contact FAX Number Email TELGUARD INFORMATION Telguard Digital Serial Number REMOTE SYSTEM TEST All rate plans include options for a Telguard Self Test signal to be sent to your Central Station The PASS signal verifies the Automatic Self Test connection of the Telguard to your central station and logs Pass CODE status information at the Telular Communication Center The FAIL signal is transmitted to the central station if the Telguard FAIL CODE does notrespond Enter the Self Test Code s that should be transmitted You may choose to transmit PASS ONLY FAIL Master Account Number ONLY or BOTH RATE PLAN SELECTION select
32. he most LEDs up to four are lighted when using Telguard s on board Signal Strength Indicator feature so that the unit can be easily placed during installation where signal strength is greatest Upon location selection screws and a screwdriver will be required to attach the unit and antenna to the wall NOTE Your unit may be subject to airtime charges for unintended use Telular Cellular Service offers several cellular service rate plans Check the Activation Form that was shipped with your unit or call us to determine what rate plan each unit is operating under 40 INSTALLATION SUMMARY There are six steps in installing Telguard properly IF YOU DO NOT PROCEED IN THE ORDER AND MANNER PRESCRIBED YOU MAY NOT COMPLETE THE INSTALLATION IN THE TIME ALLOCATED These six steps are summarized below and then explained in detail in the remainder of this manual 4 1 REGISTER FOR CELLULAR SERVICE Complete the Activation Form online at www Telguard com or fax the Activation Form that is included with the product to Telular Communication Center prior to leaving for the job site Service registration occurs within 30 minutes of receipt of the Activation Form The subscriber record will be created and the Telguard will be ready for activation 4 2 LOCATE UNIT AND MEASURE SIGNAL STRENGTH RSSI Second you will be confirming that the Telguard has adequate cellular signal strength Put J10 jumper across both pins LEDS will now indicate signal strength minim
33. hereby the STC LED blinks twice every 5 seconds and the STC relay trips When the battery voltage increases to 12 1 volts the STC LED and STC relay restore Telguard also indicates Low missing Battery Condition LBC when battery charger fails 56033502 4 18 2006 2006 Telular Corporation 2 4 2 AC Failure Condition ACFC AC failure condition ACFC is detected immediately not programmable The AC POWER LED goes out immediately the STC LED blinks once and the STC2 trip output is activated after 2 hours When AC power returns to normal 2106 VAC for 60 seconds the AC POWER LED turns on immediately and the STC trip output restores after 60 seconds 2 4 3 Dial Tone Failure DTF The Telguard continuously monitors the 30V supply circuit that provides dial tone to the C C A Dial Tone Failure DTF is declared when the 30V supply drops to 20V or less while the C C is on hook The STC LED will flash 6 times and the STC relay will trip Additionally a TYPE 2 supervisory message is automatically transmitted to the Telular Communications Center This condition represents a catastrophic failure and will require contacting the Telular Communications Center for resolution 2 4 4 Catastrophic Failure CF Catastrophic Failure CF is any condition that causes the Telguard to stop functioning at all levels Most commonly because of AC power failure followed by a complete discharge of the backup battery The STC1 and STC2 trip outputs are activate
34. ial LEDs located on the top right side of the printed circuit board with the Radio LED 5 1 and the STC LED 2 4 See Appendix A1 4 for RSSI table 2 8 TELGUARD SETUP PROGRAMMING PARAMETERS The Telguard will not operate until the unit is activated from the Telular Communication Center Certain Telguard operating parameters may need to be changed from the factory default programming by the installer during installation in order to have the Communication Center process alarm signals to the central station These setting include the STC supervisory trip input settings CFC settings and NSC LFC trip delay time The Communication Center responds with a radio acknowledgement to the Telguard clearing the STC condition and allowing the Telguard to operate over the cellular radio network The programmed parameters are transmitted automatically to the Telular Communication Center when the Telguard is activated 2 9 UL LISTINGS Model TG4G0001 TG 4 meets the requirements for all Household Burglary Household Fire and Combined Household Burglary Fire installations It has a plastic enclosure and dipole antenna TG4G0001 is UL Listed for the following e UL Household Burglary e UL Household Fire e UL Household Burg Fire Combination e Misc Supplemental Use 3 0 GETTING READY The Telguard can only be activated when all the necessary accounting information has been entered into the customer database located at the Telular Communication Center The database
35. includes information about the customer account unit location and system test plan information 3 1 DEALER ACCOUNT ESTABLISHMENT Prior to activation of any Telguard unit a Dealer Account must be established Once the Dealer Account has been established and service credit line established between the Security Dealer and Telular a Cellular Service Activation form may be submitted Establish your Dealer Account by completing the Telular Cellular Service Dealer Account Application that is included with every Telguard and faxing it to Telular Customer Service at 678 945 1651 Once the application has been completed you will receive an acknowledgment within 1 business day or sooner This is a one time event The acknowledgment from the Telular Technical Service will include a Dealer Account Number that will be used for all Telguard Digital activations 3 2 SUBSCRIBER ACCOUNT REGISTRATION FOR ACTIVATION A complete Activation Form is required by Telular to register the Telguard prior to leaving for the job site Service registration of the Telguard can be accomplished by ether of the two following methods 1 FAX Fax the completed Telular Cellular Service Activation Form that is shipped with each Telguard to Telular Customer Service at 678 945 1651 2 INTERNET Complete the Activation Form online at www Telguard com Service registration occurs within 30 minutes of receipt of the Activation Form The subscriber record will be created and the Telg
36. ket HGD 0 High Gain Directional Antenna 56033502 4 18 2006 2006 Telular Corporation 20
37. llation following the steps described in the remainder of this manual 5 0 INSTALLATION STEPS This six step installation approach 5 1 through 5 6 provides the alarm installer with the easiest and fastest method of properly installing Telguard Please follow the instructions carefully and if you should need assistance or have any questions call Telular TECHNICAL SUPPORT at 1 800 229 2326 extension 9 NOTE Dealer Account Establishment and Cellular Activation must be complete prior to Installation see section 3 0 5 1 STEP 1 REGISTER THE TELGUARD UNIT FOR CELLULAR SERVICE Installation Tip Activate cellular service prior to leaving for the job site to avoid a second trip 5 1 1 Register for Cellular Service Complete the Activation Form online at www Telguard com or Fax the Activation Form that is included with the product to Telular Communication Center prior to leaving for the job site to activate cellular service Registration takes place Monday Friday from 8 00AM to 8 00PM and Saturday 9 00AM to 1 00PM EST Service registration occurs within 30 minutes of receipt of the Activation Form Activation occurs automatically upon transmission of the first alarm signal 5 2 STEP2 LOCATE UNIT AND MEASURE SIGNAL STRENGTH RSSI 5 2 1 Locate Unit Pick a spot next to the C C where you think the Telguard will be mounted and place the unit down temporarily in that spot Do not mount it permanently now since it may need to be moved to receive
38. n nennen enne 19 A3 2 POWER a eise eret oie du ue Ud E ue edite 19 A3 3 DIGITAL CELLULAR RADIO eiit redi tbe tiii ee di d bedienen d 19 A3 4 TELCO INTERFACE tote Pr Hee ad cr b e tied ee e e t ae edes 19 A3 5 WARRANTY dote ge ee a t ead 19 A4 0 PARTS DIST AL RII ieu Eu 20 56033502 4 18 2006 2006 Telular Corporation vi 1 0 GENERAL DESCRIPTION AND OPERATION The Telguard model TG 4 is a digital cellular radio alarm transmission device used to provide a back up transmission path cellular for control communicators C Cs When transmitting alarms it will attempt to use the secondary transmission path Cellular when the Primary path is not available When transmitting an alarm signal Telguard obtains its data from the C C by way of a telco interface The Telguard will obtain all alarm signal information including monitoring station phone number account number and all zones for every alarm transmission The Telguard transmits a Link Request to the Telular Communication Center and when a link acknowledgement is received the Telguard handshakes with the C C and causes the C C to transmit the alarm data Telguard encodes the alarm data into SMS Short Messaging System protocol and transmits to the local digital cellular network provider The signal is routed from the network provider to the decoding Telular Communication Center The Telular Communication Center performs a function similar
39. ne as determined by the total number of REN s contact the telephone company to determine the maximum of REN for the calling area 56033502 4 18 2006 2006 Telular Corporation If the Telguard Cellular Alarm Transmission System caused harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of the service may be required But if advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your rights to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in it s facilities equipment operation or procedures that could affect the operation of the equipment If this happens the Telephone Company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with the Telguard Cellular Alarm Transmission System please contact Telular Technical Service in the U S A for repair and or warranty information Telular Security Products TECHNICAL SERVICES DEPARTMENT 420 Thornton Road Suite 109 Lithia Springs GA 30122 Phone 800 229 2326 If the trouble is causing harm to the telephone network the Telephone Company may request that you remove the equipment from the network until the problem is resolved The customer user should not attempt any repair to the Telguard 9 Cellular Alarm Tra
40. ng for an acknowledgement If you are having problems getting reliable alarm signal transmissions additional adjustments may be necessary Recheck signal strength You need RSSI 2 TWO LEDS ON SOLID AND THE THIRD LED FLASHING for adequate signal strength Also check antenna connector and make sure it is seated correctly Call Telular Technical Service 1 800 229 2326 extension 9 and request the Telular Communication Center operator to check the Telguard programming configuration for proper operation and proper communications format 5 4 4 Re connect telco line RJ 31x Jack to Telguard Jack J6 GRAY Connector Plug the modular jack of the cable from RJ 31x jack in the premise to J6 gray on the Telguard 56033502 4 18 2006 11 2006 Telular Corporation 5 5 STEP 5 CONNECT SUPERVISORY TRIP OUTPUTS Connect and test the supervisory trip outputs to the C C NOTE Activation of a local alarm or strobe light may be desirable when a trip is declared The STC trip output can be used directly to activate a local signaling device provided that the trip output is not needed to trip the host control communicator at the same time If both a local signal and a control trip input are required then external relays are needed to provide additional uncommitted contacts UL Listed installation of the TG 4 will at a minimum have the trip output STC2 to the host C C to indicate low A C ACFC and low battery LBC conditions 5 5 1 Decid
41. nsmission System Repair of this equipment should be referred to only qualified technical personnel Note that this equipment cannot be used on the public coin service provided by the Telephone Company Connection to Party Line Service is subject to state tariffs Contact the state public utility commission or corporation commission for information FUTURE TESTING AND LIMITATIONS ON USE Telguard is part of an advanced design alarm communication system It does not offer guaranteed protection against burglary and fire Any alarm communication system is subject to compromise or failure The Telguard will not work without power Devices powered by AC will not work if the AC power supply is off for any reason however briefly and at the same time the backup battery is missing dead or not properly installed The cellular radio network needed to transmit alarm signals from a protected premises to a central monitoring station may be inoperable or temporarily out of service Cellular radio networks are also subject to compromise by sophisticated methods of attack This equipment like any other electrical device is subject to component failure Although this equipment is designed to be long lasting the electrical components could fail at any time Due to these limitations we recommend that if the automatic self test feature is not enabled other arrangements be made with the user to test the system at least once every three months Moreove
42. ntume ie Mes EXPOSURE TO RADIO FREQUENCY ENERGY EFFICIENT OPERATION 6 tero epi D HERE ANTENNA CARE AND REPLACEMENT wisn c retento epa ae Eee EET Ene eh th zu anat I ELECTRONIC DEVICES iis sii or ehe RD ROI E OE d eR RATE I BLASTING AREAS ieu uem dum iu Ae I POTENTIALLY EXPLOSIVE ATMOSPHERES iata KEKA EAA AEREE EKARA EA nennen EARN ener nnn II ey en nals Sho a e x E M A uu tM I FUTURE TESTING AND LIMITATIONS ON I TERMS AND CONDITIONS FOR USE OF TELGUARD PRODUCTS IV INDEMNIFICATION OF TELULAR CORPORATION IV WARRANTY EIMITATIONS i Erbe be re ett tib Pi oc rb eset IV 1 0 GENERAL DESCRIPTION AND 1 2 0 FEATURES ancient rm ta e et een debit iet Latet aes cen toin 1 2 1 OPERATING MODE Rei eia meta te neca edente 1 21 1 Auto Eormat Detection deiode 1 2 2 C C COMMUNICATION 8 2 2 3 COMPLETE SUPERVISION OF COMMUNICATION 2 231 Line Fault Condition EEG eerie ob e
43. onal information is available by contacting Telular Technical Support 2 5 4 Telguard Remote Query Capability Although Telguard has the capability for a daily weekly or monthly automatic self test a separate feature is provided for determining the current operational status of every Telguard This feature is called Remote Query and is used to provide real time operational status for Telguard on demand It is useful in resolving STC events that are reported by the C C to the central station Authorized personnel can initiate the Remote Query at any time by calling Customer Service The Remote Query causes Telguard to upload current operational status data and historical data just as the automatic self test described above except that the query signal is controlled by the one who initiates it The query signal is held in the Telguard database at the Communication Center for review and is not forwarded on to the central station 2 6 TELGUARD TERMINAL STRIP CONNECTIONS The conveniently located terminal strips provides wiring connections for the Telguard supervisory trip outputs battery leads for connecting to a 12 volt 4 0Ah or 7 0AH rechargeable battery and AC power The terminal strip can accommodate solid or stranded wire sizes from 14 to 22 gauge 2 6 1 Programmable Supervisory Trip Outputs STC1 and STC2 Relays The Telguard has two supervisory relay trip outputs STC1 and STC2 and are energized in a powered up state when no system troubles
44. r arrangements should also be made for on site inspection test by a licensed alarm installer at least once each year 56033502 4 18 2006 i 2006 Telular Corporation TERMS AND CONDITIONS FOR USE OF TELGUARD PRODUCTS PRODUCT These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of the Product BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS DO NOT USE THE PRODUCT AND IMMEDIATELY RETURN THE UNUSED PRODUCT FOR A COMPLETE REFUND You agree to accept sole responsibility for any misuse of the Product by you and in addition any negligent or illegal act or omission of your or your agents contractors servants employees or other users of the Product so long as the Product was obtained from you in the use and operation of the Product INDEMNIFICATION OF TELULAR CORPORATION TELULAR YOU SHALL INDEMNIFY DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST INCLUDING REASONABLE ATTORNEYS FEES AND FROM CLAIMS ARISING OUT OF YOU YOUR CLIENTS OR OTHER THIRD PARTIES USE OR OPERATION OF THE PRODUCT i FOR MISUSE OR IN A MANNER NOT CONTEMPLATED BY YOU AND TELULAR OR INCONSISTENT WITH THE PROVISIONS OF THIS MANUAL ii IN AN ILLEGAL MANNER OR AGAINST PUBLIC POLICY iii INA MANNER SPECIFICALLY UNAUTHORI
45. rcuit AC power LED OFF 12 VAC 10VA unswitched And circuit STC LED 2 Flashes 1 time when AC is low 56033502 4 18 2006 15 2006 A1 4 LED MODES AND FUNCTIONS LED Function Table Normal Operating Mode J10 OPEN LED Symbol Color Duty Cycle Indication LED 1 Green Unit is registered with the message center and enabled System Trouble 2 Flashes System Trouble Condition Low Missing Battery Condition Condition AND OR Battery Charger Failure 3 Flashes System Trouble Condition LFC 4 Flashes System Trouble Condition NSC 5 Flashes System Trouble Condition RFC 6 Flashes System Trouble Condition DTF LED 3 Mode 2 Cell Priority MODE Yellow Mode 1 Telco Priority Fast Flash C C off hook to transmit signals over cellular LED 4 Solid On Telguard waiting for acknowledgement from Communication Acknowledgement Center Flashing When flashing with LED 1 unit has failed registration due to the programming of the panel CALL TECH SUPPORT LED 5 Green TG 4 initialized ee Transmitting Alarm Data Flash 2 sec Radio Pee o o message LED 6 EUN On power connected to unit AC Power LED Function Table View RSSI Mode J10 SHORTED NO SVC LED 5 slow flash LED 4 2 off n a 1 LED 5 on LED 4 2 off 111 dBm 1 LED 5 LED 4 slow flash gt 110 dBm LED 3 2 off 2 LED 5 4 on LED 3 2 off gt 10
46. ses NOTICES ABOUT THIS MANUAL This manual assumes that you have basic security system installation skills such as measuring voltages stripping wire properly connecting wires together connecting wires to terminals and checking phone lines It also assumes that you have a familiarity with the proper installation and programming tasks related to various control communicator panels The material and instructions covered in this manual have been carefully checked for accuracy and are presumed to be reliable However Telular assumes no responsibility for inaccuracies and reserves the right to modify and revise this manual without notice It is our goal at Telular to always supply accurate and reliable documentation If a discrepancy is found in this documentation please mail or fax a photocopy of the corrected material to Telular Security Products Technical Services Department 420 Thornton Road Suite 109 Lithia Springs GA 30122 Fax 678 945 1651 2006 Telular Corporation Lithia Springs GA U S A All rights reserved FCC Notices EXPOSURE TO RADIO FREQUENCY ENERGY In 1991 the Institute of Electrical and Electronics Engineers IEEE and in 1992 the American National Standards Institute ANSI updated the 1982 ANSI Standard for safety levels with respect to human exposure to RF energy Over 120 scientists engineers and physicians from universities government health agencies and industry after reviewing the available body of res
47. time databases for cellular activation and a complete history of every Telguard s operating conditions These conditions include programming setup information cellular alarm transmission information supervisory trouble information status on demand information and automatic self test information 2 0 FEATURES This section summarizes the key features of the Telguard Actual installation instructions begin in Section 5 0 2 1 OPERATING MODE The Telguard is a digital cellular SMS transmission device that is installed at the protected premises to provide alarm transmission integrity for security systems It is used to provide a back up transmission path cellular for control communicators C Cs If the primary path is not available the C C will attempt to transmit the alarm message over the cellular network 2 1 1 Auto Format Detection Telguard Digital default program setting is for Auto Detection of the C C alarm format Auto Format Detect feature allows the Telguard to adapt to receive any listed see section 2 2 format on every alarm transmission If the C C alarm format is changed for whatever reason the Telguard will sense the new format and accept the alarm signal Note Auto Format Detection does not support SIA2 or DMP formats SIA2 and DMP must be programmed manually 56033502 4 18 2006 2006 Telular Corporation 2 2 COMMUNICATION FORMATS The Telguard reads the C C s alarm messages and converts the C C s Ademco Contact
48. tored Note The Received Signal Strength RSSI must be less than 114 dBm in order to cause a NSC condition If the Telguard is located in a high signal strength area close to a cellular tower it is possible for the signal strength to be greater than 114 dBm even with the antenna disconnected 56033502 4 18 2006 12 2006 Corporation e AC Fail Condition ACFC Disconnect the 12VAC 10VA transformer and check to see that the AC POWER LED goes out and the STC LED 2 flashes once indicating that AC power is missing Reconnect the AC transformer and check to see that the AC POWER LED goes on and the STC LED 2 goes off indicating that AC power has been restored No transmissions will be sent to the central station The AC power must be off continuously for 2 hours before the STC relay causes the C C to senda trouble code If the AC power is restored for 60 seconds or more then the 2 hour timer restarts 5 6 STEP6 COMPLETE THE TELGUARD INSTALLATION Last step is to verify settings and permanently mount the Telguard 5 6 1 Check Settings Check the jumper setting of J10 LED mode OPEN normal SHORTED RSSI mode 5 6 2 Permanently Mount and Properly Ground the Telguard Chassis Attach earth ground to the green grounding screw located on lower left hand corner of printed circuit board assembly and permanently mount the Telguard enclosure Install center mounting screws not supplied Slide the enclosure onto this s
49. tput 12 5 5 2 Check Telguard Supervisory Trip to C C 12 5 5 2 1 Reprogram C C to Send Proper Code 12 5 5 2 2 Check Proper Operation of Telguard Supervisory 12 5 6 STEP 6 COMPLETE THE TELGUARD INSTALLATION esses een eene nennen 13 SOT Cheek S6etllngs Heb e EE ee IRI en Rd teh tla dur 13 5 6 2 Permanently Mount and Properly Ground the Telguard 13 ATO EHI eee bp redi os dt ed uta eda e pedet da 14 A1 1 WIRING DIAGRAM Eu ten p DER Rt cd ec rire Ce pecu d de d iet ea eat 14 A1 2 JACK AND PIN ASSIGNMENTS 22 e po ERA RR REP RR RETENTO ERR A x ER Mt MS 15 A1 3 TERMINAL STRIP PIN ASSIGNMENTS serer 15 1 4 LED MODES AND FUNCTION isn Per le HR dec P eO eo Pi Pr Pao o Rd 16 A2 0 OPERATIONAL QUICK REFERENCE TABLE seen eene eren nns 17 A2 1 AGTIVATIONEORM tr eed dex DERI Te re ERR EA ELDER QC ERI eel deo 18 A2 2 COMPATIBLE CONTROL 19 A3 0 DETAILED SPEGCIFIGATIONS3 ec Ee ead pte d Dna te Ec e ec ede 19 A3 1 DIALER TO INTERFACE ELECTRONICS nenne
50. uard will be ready for activation Activation occurs automatically upon transmission of the first alarm signal Telular Technical Service is open from 8 00 AM 8 00 PM EST Monday Friday 9 00AM 1 00PM EST Saturday and closed during major holidays Activation Forms received after hours will be processed by 9 00 AM EST the next business day 56033502 4 18 2006 2006 Telular Corporation 3 3 PRE INSTALLATION CHECKLIST Before attempting to connect Telguard to the host C C please note the following 1 sure you have all the proper parts before you go to the job site The following items are shipped with each Telguard unit Y Activation Form Complete the Activation Form online at www Telguard com or fax your Activation Form to Telular Communication Center prior to leaving for the job site Service registration take place Monday Friday during business hours and Saturdays from 9 00AM 1 00PM EST Basic Telguard unit in a plastic enclosure UL Listed plug in transformer Antenna 3 foot modular plug to plug cord for connecting Telguard to RJ31X jack Telguard Installation and Operating Instructions Manual Backup Battery must be provided by installer lt lt lt lt lt lt 2 You must also have certain installation test tools Astandard telephone or lineman s butt set is required at the job site for use in programming the unit e Optimal signal strength is determined by placing the unit and antenna where t
51. um recommended is 2 2 on solid and the third flashing 4 3 TRANSMIT C C ALARMS OVER THE TELCO CONNECTION Connect C C and telco line to the Telguard Trip a simple alarm on the C C and transmit over the telco line This step is important to verify that the C C is programmed with valid account code and central station information before transmitting signals through the cellular network 4 4 PROGRAM ACTIVATE amp TRANSMIT C C ALARMS OVER CELLULAR RADIO NETWORK Next you will be programming the Telguard unless the default settings are what you want Then connect the C C s digital dialer output to Telguard and verify that alarm signals can be reliably sent through Telguard over cellular to the central station digital receiver The incoming Telco line is not connected to Telguard during this step NOTE The first alarm is not transmitted to the Central Station The first alarm will confirm registration and activate the Telguard with the Telular Communication Center All signals after the first are sent to the Central Station 4 5 CONNECT SUPERVISORY TRIP OUTPUTS Telguard s supervisory trip outputs are connected to the C C and then tested 56033502 4 18 2006 2006 Telular Corporation 4 6 COMPLETE THE INSTALLATION Your last step will be to check the jumper setting of J10 LED mode open normal attach earth ground and permanently mount the unit With this overview of the installation in mind you should now proceed with the actual insta
52. v iter a tis 5 3 2 SUBSCRIBER ACCOUNT REGISTRATION FOR 5 3 3 PRE INSTAEEATION CHECKLIST chere ttes t a He to cuddles acts adeeb alee 6 4 0 INSTALLATION SUMMARY itn te e ir ERU e te qe eee Pete tes 6 4 1 REGISTER FOR CELLULAR SERVICE ni ice D add Ea den ceo E ingests eae ute 6 4 2 LOCATE UNIT AND MEASURE SIGNAL STRENGTH 6 4 3 TRANSMIT C C ALARMS OVER THE TELCO 6 4 4 PROGRAM ACTIVATE amp TRANSMIT C C ALARMS OVER CELLULAR RADIO 6 4 5 CONNECT SUPERVISORY TRIP OUTPUTS ni i aida eni i 6 56033502 4 18 2006 2006 Telular Corporation 4 6 COMPLETE THE INSTAEEATION ep Fo ER Ron pu deed ein dn 7 5 0 INSTALLATION S TEPS iiti nel i tec te dt Lael gi tete nena aed D dub aged 7 5 1 STEP 1 REGISTER THE TELGUARD UNIT FOR CELLULAR SERVICE seen 7 5 1 1 Register for Celular Service dri D RR SP RO re PR ERR HR aed 7 5 2 STEP 2 LOCATE UNIT AND MEASURE SIGNAL STRENGTH 5 1 7 5 21 Locate rore E PET en P eii digan ee 7 5 2 2 Connect Backup Battery AC Power 7 5 2 3 Connect Antenna and Temporarily Place Unit ene
53. would normally be advised to turn off your vehicle engine Do not transport or store flammable gas liquid or explosives in the area of your Telguard Digital or accessories Vehicles using liquefied petroleum gas such as propane or butane must comply with the National Fire Protection Standard FPA 58 For a copy of this standard contact the National Fire Protection Association One Batterymarch Park Quincy MA 02269 Attn Publications Sales Division PART 68 This equipment complies with Part 68 of the FCC Rules Located on the inside cover of the Telguard model TG4G0001 is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be provided to the Telephone Company The Telguard Cellular Alarm Transmission System is registered for connection to the public telephone network using an RJ38X or RJ31X jack When selecting a mounting location do not mount this unit in an area where the general public could reasonably be within 20cm 8 inches of the antenna The ringer equivalence number REN is used to determine the quantity of devices which may be connected to the telephone line Excessive REN s on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the REN s should not exceed five 5 0 To be certain of the number of devices that may be connected to the li

TG-4 Installation Manual 041806

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