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OKIPAGE 14i LED Page Printer SERVICE MANUAL

1. 4 Black 1 Orange 3 Brown Rotary direction Clockwise viewed from the output axis Head1 Connector Pin Assignment To LED Head PIN NO I O Signal Description 1 C 0VLOGIC Ground for logic 2 O HDCLK P Clock 3 C 0VLOGIC Ground for logic 4 O HDD2 P Data 4 5 O HDD3 P Data 3 6 C 0VLED Ground for LED 7 O HDD0 P Data 0 8 O HDD1 P Data 1 9 O 3 3V 3 3V power supply for LED driving 10 O HDDLD P Load 11 O HDSTB1 N Strobe 1 12 O HDSTB2 N Strobe 2 13 O HDSTB3 N Strobe 3 14 O HDSTB4 N Strobe 4 O Out C Common HEAD2 Connector Pin Assignment To LED head PIN NO I O SIGNAL DESCRIPTION 1 O 3 3V 3 3V power supply for LED driving 2 O 3 3V 3 3V power supply for LED driving 3 O 3 3V 3 3V power supply for LED driving 4 O 3 3V 3 3V power supply for LED driving 5 C 3 3V 3 3V power supply for LED driving 6 O 3 3V 3 3V power supply for LED driving 7 C 0VLED Ground for LED 8 C 0VLED Ground for LED 9 C 0VLED Ground for LED 10 C 0VLED Ground for LED 11 C 0VLED Ground for LED 12 C FG FG O Out C Common PANEL Connector Pin Assignment To operator panel PIN NO I O SIGNAL DESCRIPTION 1 O PLD N Load 2 C OV Logic ground 3 O PDATAOUT P Data output 4 I PDATAIN P Data input 5 C 5V 5V power supply 6 O PSCLK N Clock
2. Service Manual for OKIPAGE 14i Chapter 7 Wiring Diagram Page 90 7 1 Interconnect Signal Diagram Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 7 Wiring Diagram Page 91 7 2 PCB Layout and Connector Signal List 1 Main Control Board M7E 2 PCB 2 Power Supply Board FAN Connector Pin Assignment To fan motor Opening PIN NO I O Signal Description 1 1 O FANPOW Power supply for fan driving 2 2 C OV Ground 3 3 I FANALM N Fan alarm DM Connector Pin Assignment To main drum motor Opening PIN NO I O Signal Description 1 1 O DMPH1 P Coil 1 P 2 2 O DMPH1 N Coil 1 N 3 3 O DMPH2 P Coil 2 P 4 4 O DMPH2 N Coil 2 N Excitation sequence Step No Step No Step No Step No Pin No Line Color 1 2 3 4 2 Yellow 4 Black 1 Orange 3 Brown Turning direction Clockwise when viewed from the output axis RM Connector Pin Assignment To registration motor Opening PIN NO I O Signal Description 1 1 O RMPH1 P Coil 1 P 2 2 O RMPH1 N Coil 1 N 3 3 O RMPH2 P Coil 2 P 4 4 O RMPH2 N Coil 2 N Excitation sequence PIN NO Line Color Step No Step No Step No Step No 1 2 3 4 2 Yellow
3. tray Size error Manual loading of paper indicated by the first line message is requested The paper size may be one of the followings LETTER EXECUTIV LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE FREE SIZE COM 10 MONARCH DL ENV C5 ENV Load the requested paper in the tray Buffer overflow The receive buffer is overflowing Press the operator panel RECOVER key on the operator panel to release the error display Change the setting of the host or printer so that the host can detect the busy status of the printer Resend the data from the host to the printer Replace the interface cable or main control board Buffer overflow The page buffer is overflowing because it received too much data for printing on the page Macro buffer is overflowing The DLL buffer is overflowing Press the RECOVER key to release the error display Install additional optional RAM board or reduce the print data Daily status The printer is in the off line mode The second line indicates the emulation Normal operation emulate AUTO PCL PPR FX HEX Daily status The printer is processing data Normal operation Daily status The printer is printing a page Normal operation Daily status The printer is processing data in the on line mode READY ON The data that is not printed remains in the buffer Ready flashing The printer is receiving data or in printing process emulate AUT
4. 2 JAM error 73 Paper input jam 74 Paper feed jam 75 Paper exit jam 76 3 Paper size error 77 4 Fusing unit error ERROR 71 ERROR 72 ERROR 73 78 5 SSIO error ERROR 74 79 6 Fan error ERROR 70 80 6 5 3 Image Troubleshooting 81 1 Images are light or blurred entirely 82 2 Dark background density 83 3 Blank paper is output 84 4 Black vertical belts or stripes 85 5 Cyclical defect 86 6 Prints voids 87 7 Poor fusing 88 8 White Vertical belts or streaks 89 Figure 6 4 90 Figure 6 5 91 7 Wiring Diagram 7 1 Interconnect Signal Diagram 92 7 2 PCB Layout and Connector Signal List 93 7 3 Resistance Check 94 8 Parts List Lower Base Unit 96 Upper Cover Unit 97 Base Unit 98 A Centronics Parallel Interface Table of Contents Page Centronics Parallel Interface 99 B Universal Serial Bus USB Universal Serial Bus USB C Loop Test RS 232C Interface Loop Test RS 232C Interface 100 D Diagnostics Test 1 Maintenance Modes 101 1 1 User Maintenance Mode 102 1 2 System Maintenance Mode 103 1 3 Engine Maintenance Mode 104 1 4 User Factory Set Operation 105 Product Accessory 1 RS 232C Serial Interface Option RS 232C Serial Interface Option 106 Prod
5. 2 Gather as much information about the situation as possible 3 Inspect the equipment under the conditions close to those in which the problem had occurred Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 64 6 2 Points to Check before Correcting Image Problems 1 Is the printer being run in proper ambient conditions 2 Are supplies toner and routine replacement part image drum cartridge being replaced properly 3 Is the printing paper normal acceptable quality 4 Is the image drum cartridge being loaded properly Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 65 6 3 Tips for Correcting Image Problems 1 Do not touch or bring foreign matter into contact with the surface of the image drum 2 Do not expose the image drum to direct sunlight 3 Keep hands off the fuser unit as it heats up during operation 4 Do not expose the image drum to light for longer than 5 minutes at room temperature Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partne
6. 9 Designated for 2nd Tray command for PCL5 Emulation is set 10 Place Page 11 Setting 12 Jam Recovery amp Print Performance for continuous mode 13 Power Save Mode Disable Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter D Diagnostics Test Page 101 1 2 System Maintenance Mode To enter the system maintenance mode turn the power on while keeping the Recover key pressed down This mode adopts the menu for function selection The system maintenance mode provides the following functions 1 Page Count Display The total number of pages counted at the engine block is displayed on the LCD 2 Page Count Printing Enable Disable This function allows the selection to include enable or exclude disable the total number of printed pages counted at the engine block at the time of menu printing 3 Rolling ASCII Continuous Printing The rolling ASCII pattern is printed continuously for various engine tests Press the ON LINE key to cancel this mode 4 Loop Test The loop test is for testing the serial I F functions without connecting the printer to the host The data is sent and received by loop back in the loop test The loop test is performed even when another interface is being selected in Menu level 2 Installation of the
7. 3 5 20 2nd cassette guide L assy 50222301 1 3 6 21 Hopping roller assembly 50409501 1 3 6 22 2nd cassette guide R assy 50222201 1 3 6 23 One way clutch gear 51401101 1 6 12 24 TQSB 2 PCB 55078102 1 3 6 For the rev no of the Parts List for the Front cover assembly should be applied No 6 The No 6 includes a change of Release spring P194 iv For the rev no of the Parts List for the 2nd cassette guide R assy should be applied No 5 In the No 5 the oval hole in the Guide Bracket P195 ii and the hole in the Motor Bracket P195 iii are relocated as shown in the following illustrations respectively Guide Bracket Motor Bracket Note Part Nos 3 and 22 need concurrent replacing For the rev no of the Parts List for the Cassette assemby 2nd tray should be applied No 10 The No 10 includes a change of cassette and Tail Guide Note Cassette and Tail Guide need concurrent replacing Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 157 Network Interface option 1 Connector 2 Cable 3 Signal 4 Appearance 5 Physical dimensions 6 List of protocols 7 TCP IP 8 Netware 9 EtherTalk 10 NetBEUI 11 OKI Original P
8. 5 Network Interface Board 10 Base 6 Network Interface Board 10 100 Base 7 DRAM SIMM Memory DRAM SIMM memory is available with memory of 1 MB min to 32 MB max The access time of SIMM memories are 60ns 70ns 80ns and 100ns 8 Flash memory SIMM Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 1 Specifications Page 6 1 4 Specification 1 Type Desktop 2 Outside dimensions Height 8 5 215 mm Width 13 6 345 mm Depth 15 7 400mm 3 Weight 19 8 lbs 4 Development method Exposure method Dry electrophotography LED stationary head 5 Paper used lt Type gt Standard paper Xerox 4200 20 lbs Application paper manual face up feed Label Envelope OHP paper Transparency lt Size gt Standard Letter Legal Without Mutli Purpose Feeder Option Legal 13 Executive COM 10 manual feed and Multi Purpose Feeder Option only Monarch DL C5 B5 JIS A6 Applicable sizes Width 3 4 x 8 5 86 to 216 mm Length 5 5 to 14 140 to 355 6 mm lt Thickness gt Automatic feed 16 to 28 lbs 60 to 135 g m 2 Manual feed Label OHP paper transparency Envelope 24 to 28 lbs 6 Printing speed First print 14 seconds typical for the Letter size paper Excep
9. A until it stops and remove it in the direction of arrow B 6 Unlock two latches of the lower base unit 3 then remove the stacker cover assy 5 Note When reinstalling the reset level L 4 fit it onto the guide of the lower base unit 3 turn it in the direction of arrow C while pressing down the shaft of back up roller and engage the reset lever L 4 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 38 3 3 12 Registration Roller 1 Remove the upper cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Remove the motor assy see 3 3 9 6 With the lower base unit standing on its side remove the one way clutch gear 1 7 Remove the Registration Gear by unlocking the latch of the Gear 4 8 Remove the Registration Bearing L 3 9 Press the registration roller Assy 2 in the direction of arrow A and lift up the left side of it then remove the registration roller 2 and the bearing registration 3 10 Pull out the registration roller Assy 2 in the direction of arrow B 11 Remove the pressure roller Assy gear 5 by unlocking the latch of the gear 5 12 Remove the beari
10. Executive Legal13 Legal14 Special Size Paper Width 5 827 to 8 504 inches Paper Length 8 268 to 14 inches Weight 16 lb to 24 lb 60 to 90 g m 2 Paper setting quantity 500 sheets of paper weighing 64 g m 2 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 132 1 2 External View and Component Names Figure 1 1 External View and Component Names Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 133 2 MECHANISM DESCRIPTION General Mechanism 2 1 General Mechanism 2 2 Hopper Mechanism Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 134 2 1 General Mechanism The High Capacity Second Paper Feeder feeds the paper into the printer by receiving the signal from the printer which drives the pulse motor inside the High
11. Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 117 3 3 4 Pulse Motor 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove the 2 screws 1 and remove the stepping motor 2 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 118 3 3 5 Planet Gear 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove the 2 screws 1 and remove the motor bracket assembly 2 and planet gear 3 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 119 3 3 6 Roller A and B While only the removal procedure for roller A is described here the removal procedure for roller B is basically same When removing roller B however be careful not to deform the sensor lever 1
12. Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the separator assembly see 3 3 2 3 Remove the OLEV 11 PCB see 3 3 3 4 Remove the motor bracket see 3 3 5 5 Remove the gear 1 6 Shift the roller A 2 to the right lift it on its left side and slide it out the bearing 3 also comes off while you are doing this so be careful not to lose it Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 120 4 TROUBLESHOOTING Precautions Prior to the Troubleshooting 1 Go through the basic checking items provided in the Printer Handbook 2 Obtain detailed information concerning the problem from the user 3 Go through the checking in the conditions similar to that in which the problem occurred 4 1 Precautions Prior to the Troubleshooting 4 2 Preparations for the Troubleshooting 4 3 Troubleshooting Method Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 121 4 1 Precautions Prior to the Troubleshooting 1 Go through
13. Replace the controller P C B with a new one while it displays the above DIALOG 6 After the replacement click Download EEPROM on the EEPROM Operations EEPROM upload has been completed In case of troubles such as centronics I F failure etc EEPROM data may not be uploaded properly In such case it is necessary to adjust the following settings manually after the replacement using the Maintenance Utility Factory setting ODA OEL INT A INT L The maintenance utility is designed to be used only by field engineer and it should not be released to the end users Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 5 Maintenance Page 59 5 1 Periodical Replacement Parts Part name Condition for replacement Cleaning Remarks Toner cartridge Type 5 About 2 000 sheets of paper have been printed LED head Consumables Toner cartridge Type 8 About 4 000 sheets of paper have been printed LED head Consumables Image drum cartridge Type 5 About 20 000 sheets of paper have been printed See 1 4 14 Consumables Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 5 Ma
14. button repeatedly until MAINTENANCE is indicated and pressing ENTER button STATUS will be indicated At this time the figures which indicate the type of error appears in the lower part of LCD 5 And then when pressing lt lt and gt gt button the detailed SUB STATUS CODE from STATUS 1 to STATUS 18 will be indicated in numeric figure Address each of them by referring to Appendix STATUS CODE corresponding table as well as the figures of STATUS described above 6 Press ON LINE button to pass the menu setting mode back to the idle state c Viewing STATUS CODE SUB STATUS CODE How to view the area indicating STATUS in Network menu is shown below This area comprises of 4 bytes and can hold 4 error states which have occurred recently The figures which are indicated in 1st byte area in Figure represent the oldest error among 4 ones The figures which are indicated in 4th byte area represent the newest error Numeric figures indicated in each byte represent a SUB STATUS CODE number In other words if STATUS indicates 00021509 the error which occurred last is STATUS 09 and the one before it is STATUS 15 and the one before the previous one STATUS 02 In this case as the 1st byte is 00 no error it can be found out that the STATUS 02 is the oldest error Also if all 4 areas 4 bytes have been used an item of another error which occurs next would not be registered As the oldest error is generally the main r
15. hopping operation to feeding operation Monitors paper feeding situation and paper size based on the paper arrival time and running time ON Paper exists OFF No paper exists Inlet sensor 2 Detects the paper width ON A4 or larger OFF Smaller than A4 Paper sensor Detects the leading portion of the paper Monitors paper feeding situation ON Paper exists OFF No paper exists Output sensor Monitors paper feeding and size according to ON Paper exists the time of arrival to and leaving past the sensor OFF No paper exists Paper end sensor Detects the end of the paper ON Paper exists OFF No paper exists Toner sensor Detects the lack of toner Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 14 2 3 Electrophotographic Process 2 3 1 Electrophotographic Process Mechanism 2 3 2 Electrophotogrpahic Process 2 3 3 Process Operation Descriptions 2 3 4 Revision of LED Head Illumination Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 15 2 3 1 Electrophotographic Process Mechanism This mecha
16. 3 High Capacity 2nd Paper Feeder Page 141 3 3 2 TQSB 2 PCB 1 Remove the pulse motor see 3 3 1 2 Remove the connector 25 from the TQSB 2 PCB 26 3 Remove the screw 27 and remove the TQSB 2 PCB 26 Note Refer to DetaII A in the previous section see 3 3 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 142 3 3 3 Hopping Roller Shaft Assembly and One way Clutch Gear 1 Follow up to step 3 of 3 3 1 and remove the hopping frame assy 2 Remove the screw 1 and remove the earth plate 2 Remove the sensor lever 7 and remove the ground plate 6 Remove the gear 3 and remove the metal bush 5 and hopping roller shaft assy 4 3 Remove the E ring 11 and remove the one way clutch gear 12 on the right side of the feed roller 10 Note The metal bush 13 also comes off Be careful not to lose it Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 143 4 TROUBLESHOOTING Precautions Prior to the Troubleshooting 4 1 Pr
17. 3 3 24 Spacer Bearing L R Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 27 3 3 1 Upper Cover Assy 1 With the power switch turned off unplug the AC power cord from the outlet 2 Disconnect the interface cable 1 3 Press the knobs 2 on left and right sides and open the stacker cover assy 3 4 Take out the image drum unit 4 5 Remove two screws 5 and open the manual feed guide assy 6 Lift the front side of the upper cover 7 up and unlock the latches at two locations on the back side Lift and remove the upper cover assy 7 Notes 1 When removing or reinstalling the upper cover be careful not to get the motor cables tangled or caught 2 When reinstalling the screws 5 be sure to direct the screws into preexisting threads Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 28 3 3 2 LED Head 1 Press the latches on left and right sides and open the stacker cover assy 1 2 Open the hook section on the left side of the stacker cover and remove the LED head 2 Note Be sure not to touch dir
18. 6 Troubleshooting Page 75 3 Paper size error Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 76 4 Fusing unit error ERROR 71 ERROR 72 ERROR 73 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 77 5 SSIO error ERROR 74 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 78 6 Fan error ERROR 70 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 79 6 5 3 Image Troubleshooting Procedures for troubleshooting for the cases of abnormal image printouts are explained below Figure 6 3 below shows typical abnormal images Problem Flowchart number Images are light or blurred entirely Figure 6 3 A 1 Dar
19. 8661 Paper feed jam Write sensor on to Out sensor on 5 531 9843 Paper size error In sensor on to Out sensor on Depends on the paper length 1 772 1 772 Paper exit jam Out sensor on to Out sensor off Depends on the paper length 1 772 1 772 Paper feed jam In sensor off to Write sensor off 874 8661 Note Hyphen in the table represents not checked Unit inch Paper Length List Type Paper length Check range Check range Min Max A4 11 69 9 921 13 46 A5 8 268 6 496 10 04 B5 10 12 8 346 11 89 LETTER 11 0 9 228 12 77 LEGAL 13 13 0 11 23 14 77 LEGAL 14 14 0 12 23 15 77 EXEC 10 50 8 728 12 27 A6 5 827 4 055 7 598 Monarch 7 50 5 728 9 272 COM 9 8 874 7 102 10 65 COM 10 9 50 7 728 11 27 DL 8 661 6 89 10 43 C5 9 016 7 244 10 79 Free 4 335 14 0 2 559 15 77 Unit inch Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 20 2 5 Cover Open When the stacker cover is opened the cover open microswitch on the power supply sensor board is turned off to cut 5V supply to the high voltage power supply circuit This results in the interruption of all high voltage outputs At the same time the CVOPN signal is sent to the main control board to n
20. Cable Side Series B Plug 2 Cable Cable Length Max 5m A cable must be met USB Spec Rev 1 1 for normal operation Note Cable is not provided 3 Table of USB I F signals Contact Number Signal Name 1 Vbus 2 D 3 D 4 GND Shell Shield 4 Connector pin arrangement 5 Mode amp Class of Device Full speed Driver Self powered Device 6 Data Signaling Rate Full speed function 12Mb s 7 Interface circuit 8 Signal Level Input Output Level Parameter Symbol Min Max Units Input Levels 2 0 High driven Vih 2 7 V High floating Vihz 3 6 V Low Vil 8 V Output Levels Low OL 0 0 0 3 V High driven OH 2 8 3 6 V Output Signal Crossover Voltage Vcrs 1 2 2 0 V Signaling Levels Note The width of EOP is defined in bit times relative to the device type receiving the EOP The bit time is approximate 9 Timing Chart Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter C Loop Test RS 232C Interface Page 98 Loop Test RS 232C Interface 1 Connect the test connector Test Connector Connection Diagram 2 Select LOOP Test in the system maintenance mode The codes transmitted from the TD signals are comparatively checked with the data received from th
21. EEPROM Area Menu Level 1 Menu Level 2 F W revision area Customer Information User maintenan ce area Note1 System mainten ance area Note1 Engine mainten ance area Note1 Drum counter Fuser counter Page counter 1 User maintenanc e menu reset O 2 System maintenanc e EEPROM reset O O O O 3 Engine maintenanc e engine reset O O Note2 Note2 4 Firm revision check error at power on O O O O O 5 Customer setting O O O O O 6 User information error O O O O O O Represents initialization Note1 Items of each maintenance menu which are subjects here are listed in the following table Note2 Only when the page counter is 500 sheets or less it is reset to 0 Table 4 1 Items of Each Maintenance Menu Targeted for EEPROM Reset User maintenance menu area System maintenance menu area Engine maintenance menu area Resource save Whether a page counter printing is added or not to a menu printing No items subjected to All except counters are subjected Receiving buffer SIDM emulation switch enable disable Operator panel menu function enable disable X Y Adjust 2ND feed destination Left alignment based printing shift Cleaning cycle Jam recovery Enable Disable to reset As a common spec Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any upd
22. Network Program or replacement of printer main PCB Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com
23. Ohms Fusing unit Between Pins 1 and 2 120V 3 Ohms 240V 10 Ohms Between Pins 3 and 4 220K Ohms at room temperature Fan Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 8 Parts List Page 93 Lower Base Unit Figure 8 1 Lower Base Unit No Name Rating Use Remarks ODA Part No 1 Hopping roller shaft 1 51112601 2 Bearing 2 51607402 3 Hopping roller one way clutch gear 2 51228901 4 Registration roller 1 41281101 5 Bearing registration 1 51607501 6 Roller Transfer Assy 1 40437802 7 Bearing TR 1 40438001 8 Back up roller 1 41301801 9 Bias spring 2 41584101 10 Back up roller bushing 2 41536201 11 Reset lever L 1 50805801 12 Reset lever R 1 50805901 13 Cover open switch arm 1 53068901 14 Stacker cover reset spring 1 50924201 15 Fuser roller idle gear 1 51229101 16 Eject roller idle gear 1 51229201 17 Sensor plate inlet 3 51010701 18 Eject sensor lever Assembly 1 40771401 19 Toner sensor 1 50405501 20 Strip Anti Static 1 51010903 21 Heat Assy OP14ex 1 120V 40470107 22 Heat Assy OP14ex 1 230V 40470108 23 Roller assy eject 1 40772501 24 Manual feed guide assy 1 40715501 25 Stacker Assy 1 41423101 26 LED head
24. Page 70 1 The printer does not work normally after the power is turned on Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 71 2 JAM error Paper input jam Paper feed jam Paper exit jam Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 72 Paper input jam Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 73 Paper feed jam Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 74 Paper exit jam Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter
25. Remove the cassette lock lever 5 and torsion spring 6 8 Remove the cassette lock lever spring 9 then remove the sheet link R 7 and link pull block 8 9 Remove two screws 10 and remove the square shaped connector 11 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 50 3 3 24 Spacer Bearing L R 1 Remove the back up roller see 3 3 15 2 Remove spacer bearing L R with a tip of screw driver Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 4 Adjustments Page 51 4 Adjustment This chapter provides explanations concerning the adjustment necessary when replacing a part The adjustment is made by changing the parameter value set in EEPROM on the main control board The parameter can be set by the key operation from the operator panel This printer has three kinds of maintenance modes and it is necessary to select one of the modes when replacing any parts 4 1 Maintenance Modes and Functions 4 2 Adjustment When Replacing a Part Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business
26. Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB 9C FTP Status code Sub status Error type Contents Handling 13 01 0E Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB lpr Status code Sub status Error type Contents Handling 14 01 08 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB R Printer Status code Sub status Error type Contents Handling 15 13 Insignificant problem Program error Update of Network Program Q Server Status code Sub status Error type Contents Handling 16 13 Insignificant problem Program error Update of Network Program MIB access function Status code Sub status Error type Contents Handling 17 01 02 03 11 12 13 14 20 21 22 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB 23 24 JCM amp Common driver Status code Sub status Error type Contents Handling 18 01 2A Significant problem Program error there is possibility of program malfunction or RAM breakage Update of
27. a close contact Paper is placed over the image drum surface and the positive charge opposite in polarity to that of the toner is applied to the paper from the reverse side The application of a high positive voltage from the power supply to the transfer roller causes the positive charge inducement on the transfer roller surface transferring the charge to the paper as it contacts the transfer roller The toner with negative charge is attracted to the image drum surface and it is transferred to the upper side of the paper due to the positive charge on the reverse side of the paper 6 Fusing When the transfer is completed the toner image is fused to the paper by heat and pressure as the paper with unfused toner image passes between the heater roller and the back up roller The heater roller with Teflon coating incorporates a 400W heater Halogen lamp which generates heat A thermistor which is in contact with the heater roller regulates the temperature of the heater roller to a designated temperature in the menu depending on the thickness of the paper tray 1 amp 2 light 165 C medium light 170 C medium 175 C medium heavy and heavy 195 C manual feeding and power envelope feeder light 175 C medium light 180 C medium 185 C medium heavy 190 C heavy 195 C transparency 160 C A safety thermostat cuts voltage supply to the heater off by opening the thermostat in the event of abnormal temperature rises The back up roller is he
28. bit 23 16 66 16 O A10 Logic power supply 66 I O D7 Data bit 7 17 67 17 O 5V Address bit 11 67 I O D24 Data bit 24 18 68 18 O A11 Address bit 12 68 I O D8 Data bit 8 19 69 19 O A12 Logic ground 69 I O D25 Data bit 25 20 70 20 C 0V Address bit 13 70 I O D9 Data bit 9 21 71 21 O A13 Address bit 14 71 I O D26 Data bit 26 22 72 22 O A14 Logic power supply 72 I O D10 Data bit 10 23 73 23 O 5V Address bit 15 73 I O D27 Data bit 27 24 74 24 O A15 Address bit 16 74 I O D11 Data bit 11 25 75 25 O A16 Logic ground 75 I O D28 Data bit 28 26 76 26 C 0V Address bit 17 76 I O D12 Data bit 12 27 77 27 O A17 Address bit 18 77 I O D29 Data bit 29 28 78 28 O A18 Logic power supply 78 I O D13 Data bit 13 29 79 29 O 5V Address bit 19 79 I O D30 Data bit 30 30 80 30 O A19 Address bit 20 80 I O D14 Data bit 14 31 81 31 O A20 Logic ground 81 I O D31 Data bit 31 32 82 32 C 0V Address bit 21 82 I O D15 Data bit 15 33 83 33 O A21 Address bit 22 83 O DRAS2 N DRAM select 2 34 84 34 O A22 Address bit 23 84 O DRAS3 N DRAM select 3 35 85 35 O A23 Logic ground 85 O DRAS4 N DRAM select 4 36 86 36 O 0V Logic ground 86 O DRAS5 N DRAM select 5 37 87 37 O 0V Logic ground 87 O DCAS3 N DCAS3 38 88 38 C 0
29. code Sub status Error type Contents Handling 06 01 25 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB SPX Status code Sub status Error type Contents Handling 07 01 28 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB NCP Status code Sub status Error type Contents Handling 08 01 28 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB Socket Status code Sub status Error type Contents Handling 09 24 Significant problem Program error Update of Network Program Telnet server Status code Sub status Error type Contents Handling 10 06 32 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB Web server Status code Sub status Error type Contents Handling 11 13 1C Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB Utility Status code Sub status Error type Contents Handling 12 11 21 22 99 9A 9B
30. com Service Manual for OKIPAGE 14i Chapter A Centronics Parallel Interface Page 96 Centronics Parallel Interface 1 Connector Printer side 36 pin receptacle single port Type 57RE 40360 730B D29A made by Daiichi Denshi CN AX05841A36AT made by Ougat or equivalent Cable side 36 pin plug Type 57 30360 made by Daiichi Denshi or equivalent Plug 552274 1 AMP 552073 1 AMP or equivalent 2 Cable Cable length 6 ft 1 8 m max A Shielded cable composed of twisted pair wires is recommended for noise prevention Note Cable is not supplied with the printer and is not available from Oki 3 Table of Parallel I F Signals Connector pin arrangement 4 Signal Level LOW 0 V to 0 8 V HIGH 2 4 to 5 0 V 5 Specifications Item Description Mode Compatibility mode Nibble mode ECP mode Data bit length 8 bits in the compatibility mode Input prime Valid Invalid Receive buffer 8K 20K 50K 100K 1M Bytes Control Handshaking control is performed in each mode Data received from the host is stored in the receive buffer Busy control is performed Signal lead control is performed 6 Timing Charts 7 Interface Parameter Setting Service Manual for OKIPAGE 14i Chapter B Universal Serial Bus USB Page 97 Universal Serial Bus USB Universal Serial Bus Specification Revision 1 1 compliance 1 Connector Printer Side B Receptacle Upstream Input to the USB Device
31. connecting cable 8 of the heater from the connector CN2 7 Open the manual feed guide assy remove six screws 7 then remove the lower base unit 6 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 31 3 3 5 Pulse Motor Main Drum 1 Remove the upper cover see 3 3 1 2 Remove the lower base unit see 3 3 4 3 Remove two screws 1 and remove the pulse motor main drum 2 from the motor bracket 3 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 32 3 3 6 Pulse Motor Registration 1 Remove the upper cover see 3 3 1 2 Remove the lower base unit see 3 3 4 3 Remove two screws 1 and remove the pulse motor registration 2 from the motor bracket 3 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 33 3 3 7 Face Up Stacker Assy 1 Remove the upper cover see 3 3 1 2 Remove the operator panel as
32. for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 112 3 2 Parts Layout This section describes the layout of the main components Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 113 3 3 Parts Replacement Methods This section describes the parts replacement methods for the components listed in the disassembly order diagram below Multi Purpose Feeder Link see 3 3 1 Separator see 3 3 2 OLEV 11 PCB see 3 3 3 Pulse motor see 3 3 4 Planet gear see 3 3 5 Roller A amp B see 3 3 6 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 114 3 3 1 Link 1 Open paper feed cover 1 and disengage the paper feed cover 1 and Link 3 while lifting the paper hold 2 2 Remove the paper hold 2 off the arm 4 3 Disengage the link 3 from the arm 4 and remove it Be careful not to deform the link and arm Copyr
33. hopping operation is attempted three times the leading edge of the paper does not reach the inlet sensor Paper feed jam The paper is in contact with the paper sensor when the power is on The leading edge of the paper does not reach the paper sensor within a predetermined feeding distance since the paper has reached the inlet sensor The leading edge of paper does not reach the outlet sensor within a predetermined feeding distance after the paper has reached the paper sensor Paper exit jam The paper is in contact with the outlet sensor when the power is turned on The paper does not pass over the outlet sensor within a predetermined feeding distance after the leading edge of the paper has reached the outlet sensor The paper size check for manual feeding finds that the paper size is free size Paper size error The size of the paper is monitored by the inlet sensor 1 The paper is not detected by the inlet sensor 1 within predetermined feeding distance The inlet sensor 2 detects that the size of the loaded paper is A4 or larger or smaller than A4 The detected paper size differs from the paper size set by command or menu The paper size check for manual feeding finds that the paper size is free size Paper Feed Timing Chart Paper Feed Check List Type of error Monitor Standard Value Error Plus Error Minus Paper feed error Hopping start to In Sensor on 2 835 1 417 Paper feed jam In sensor on to Write sensor on 7874
34. loop connector is necessary for the loop test refer to Appendix C LOOP TEST RS 232C INTERFACE The real time loop count is displayed on the LCD When an error occurs in the course of the test the corresponding error message is displayed on the LCD Press the ON LINE key to cancel this mode 5 EEPROM Reset All EEPROM areas including Menu level 2 are set to the factory default values The following items are excluded Head drive time setting Fine adjustment of printing start position Standard tray paper feed amount setting Transition to the operation mode occurs upon completion of resetting Press the MENU key to update each category The operation returns to the first category after updating the last category in a loop 6 SIDM Emulation Disable 7 DRAM Memory Test 8 System Maintenance Mode Menu System Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter D Diagnostics Test Page 102 1 3 Engine Maintenance Mode The engine maintenance mode is activated when the power is turned ON while keeping the FORM FEED key and ENTER key pressed down This mode adopts the menu for function selection The method for exit from this mode depends on the setting The engine maintenance mode provides the following functions 1 Head Drive
35. motor main drum see 3 3 5 6 Stand the lower base unit on its side as shown and unlock two latches then remove the motor assy 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 36 3 3 10 Hopping Roller Shaft Assy 1 Remove the upper cover assy see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Remove the motor assy see 3 3 9 6 With the lower base unit 1 standing on its side remove the one way clutch gear 2 and the bearing A 3 7 Remove the hopping roller shaft assy 4 the bearing B 5 comes off so be careful not to lose it Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 37 3 3 11 Stacker Cover Assy 1 Remove the upper cover assy see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the reset lever R 1 5 Detach the reset spring 2 from the lower base unit 3 turn the reset lever L 4 in the direction of arrow
36. onto the guide plate 7 be careful not to bend the base plate it is desirable to place a block underneath it to prevent bending Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 47 3 3 21 Power Supply Sensor Board High Voltage Unit and Contact Assy 1 Remove the upper cover assy see 3 3 1 2 Remove the lower base unit see 3 3 4 3 Remove the M7E PCB See 3 3 20 4 Remove the AC inlet 1 from the base plate 2 5 Remove the screw 3 and remove the grounding earth wire 4 6 Remove the Ferite core 9 from the grounding wire 7 Remove nine screws 5 and remove the power supply sensor board 6 and contact assy 7 together 8 Unlock two latches 8 and remove contact assy 7 from the power supply sensor board 6 Notes 1 Be careful about the sensor paper supply when reinstalling the lower base 2 Make sure that no excessive force is applied to the power supply switch 3 When installing the power supply sensor onto the base plate be careful not to bend the base plate it is desirable to place a block underneath it to prevent bending Note When reinstalling the transformer be sure to lay the AC and transformer s primary side cables under the divider see view A diagram below Copyrig
37. reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 83 4 Black vertical belts or stripes Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 84 5 Cyclical defect Frequency Remedy Image Drum 3 71 94 2mm Clean or replace the image drum unit Developing roller 1 86 47 12mm Replace the image drum unit Toner supply roller 2 96 75 27mm Replace the image drum unit Charging roller 1 21 30 63mm Replace the image drum unit Cleaning roller 0 93 23 56mm Replace the image drum unit Transfer roller 1 95 49 6mm Replace the image drum unit Heat roller 2 44 62 0mm Replace the heat roller Back up roller 2 73 69 4mm Replace back up roller Note After replacing the image drum cartridge set the printer to the user maintenance mode by turning the power on while pressing the MENU key and reset the drum counter see Printer Handbook Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Tro
38. the following functions 1 Hex Dump The data received from the host higher position is dumped in hexadecimal notation to the printer Printing is activated automatically when the received data exceeds one page If the received data is less than one page printing can be activated manually by pressing the FORM FEED key after desetting the off line mode by pressing the ON LINE key automatic activation of printing even when the received data is less than one page is possible by selecting the Auto Eject function on the menu The only way to exit from this mode is by turning the power off 2 Menu Reset All settings for Menu level 1 are reset to factory default values The menus for all executable emulations including options are reset to factory default values The operation mode starts automatically upon completion of resetting 3 Drum Counter Reset This function resets the drum life data when the user replaces the image drum unit The operation mode starts automatically upon completion of resetting 4 X Adjust Y Adjust This function sets the first character printing position on the first line The operation mode starts automatically upon completion of resetting 5 Operator Panel Menu Disable This function is for enabling and disabling the operation panel menu functions Menu 1 Menu 2 Tray Select Copies and Paper Size 6 Resource Saving Area Size 7 Receive Buffer Area size 8 ECP Receive Disable
39. unit 512K 1 41366001 27 Stacker cover damper arm 1 53069101 28 Frame Base lower 1 41453901 29 Stacker cover damper 1 51229401 30 31 Motor Pulse main 1 41301901 32 Motor Pulse regist 1 40722301 37 Toner Cartridge Type 5 starter 2k 1 Consumabl e 40433203 Toner Cartridge Type 8 replacement 4k 1 Consumabl e 41331701 38 Reduction Gear 1 41279201 39 FG plate O P 1 53347201 40 Hopping roller rubber 1 53342401 41 Static Film 52203802 42 LED Contact 1 51014601 43 Washer C 1 50517201 44 Washer B 1 50517001 45 Spacer Bearing R 1 41583901 46 Spacer Bearing L 1 41584001 47 Bias spring A Special parts for envelope 2 41599601 48 49 50 Sensor wire assy 1 41027701 51 Roller Pressure 1 41281001 52 Holder Regist L 1 41279501 53 Holder Regist R 1 41279601 54 Gear Pressure 1 41279801 55 Bearing Pressure 2 41279401 56 Spring Tension 2 41281201 57 Plate Contact PA 1 41280401 58 Bearing Regist L 1 41279301 59 Gear Regist 1 41279701 60 Bearing Ball 2 41584201 61 Bracket Motor 1 41280001 This part is countermeasure for envelope wrinkle and common part to bias spring A Both side springs must be exchanged at the same time Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to thi
40. valid invalid NetBIOS Host name X O NetBIOS Workgroup name X O AppleTalk EtherTalk valid invalid X O EtherTalk valid invalid printer name X O EtherTalk zone name Specify by 1 2 3 4 options X O Name of the zone to which the printer belongs EtherTalk Printer name X O Name of the printer Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 171 14 TROUBLESHOOTING a Basic Procedure Processing flow after the occurrence of an error b Checking STATUS CODE SUB STATUS CODE If a communication error occurs in sending receiving in this Network card the LCD panel will display HOST I F ERROR In this case check the error status in the following procedure for handling Also When each function does not perform Be sure to note this code SUB STATUS CODE might include values which indicate other statuses but error 1 Press Recover button for 2 seconds or more to release the error 2 Press MENU 1 button for 2 seconds or more under the OFF LINE state to make a shift to level 2 menu setting after that PRINT MODE is indicated 3 Press MENU 1 button repeatedly until NETWORK is indicated and press ENTER button to go to Network setting mode 4 Press MENU 1
41. 15 OVL C Logic ground 18 17 18 38V I Motor and fan drive voltage and source voltage for high voltage supply 17 38V I Motor and fan drive voltage and source voltage for high voltage supply 20 19 20 HEATON N O Heater on 19 TRSEL2 O TR control switch 22 21 22 8V I RS232C line voltage 21 0VP C Analog 24 23 24 8V I RS232C line voltage 23 0VP C Analog 26 25 26 TRSEL3 N O TR control switch 25 0VP C Analog O Out I In C Common CENT Connector Pin Assignment To Centro parallel I F Pin No I O Signal Description Pin No I O Signal Description 1 19 1 I Strobe Strobe 19 C SG Ground 2 20 2 C DATA1 P Data bit 0 20 C SG Ground 3 21 3 C DATA2 P Data bit 1 21 C SG Ground 4 22 4 C DATA3 P Data bit 2 22 C SG Ground 5 23 5 C DATA4 P Data bit 3 23 C SG Ground 6 24 6 C DATA5 P Data bit 4 24 C SG Ground 7 25 7 C DATA6 P Data bit 5 25 C SG Ground 8 26 8 C DATA7 P Data bit 6 26 C SG Ground 9 27 9 C DATA8 P Data bit 7 27 C SG Ground 10 28 10 O ACK N Acknowledge 28 C SG Ground 11 29 11 O BUSY P Busy 29 C SG Ground 12 30 12 O PE P paper end 30 C SG Ground 13 31 13 O SEL P Select 31 I IPRIME N Input prime 14 32 14 I AUTOFEED N Auto feed 32 O FAULT N Fault 15 33 15 NC Not connected 33 C SG Ground 16 34 16 C SG Grou
42. 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 111 3 1 Precautions Concerning Parts Replacement 1 Parts replacements must be carried out by first turning the printer power switch off O and removing the Multi Purpose Feeder from the printer 2 Do not disassemble the Multi Purpose Feeder if it is operating normally 3 Establish the extent of disassembly suitable for the purpose of the procedure and do not disassemble any more than necessary 4 Only specified service tools may be used 5 Disassembly must be carried out according to the prescribed procedures Parts may be damaged if such procedures are not followed 6 Small parts such as screws and collars can easily be lost therefore these parts should be temporarily fixed in the original location 7 When handling printed circuit boards do not use any glove which may generate static electricity 8 Do not place the printed circuit boards directly on the equipment or floor Service Tools Table 3 1 shows the tools required for the replacement of printed circuit boards and units in the field Table 3 1 Service Tools Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX
43. 38 3 3 13 Roller Transfer Assy 39 3 3 14 Fusing Unit 40 3 3 15 Back up Roller 41 3 3 16 Sensor Plate Inlet 42 3 3 17 Sensor Plate Outlet Sensor Wire Assy 43 3 3 18 Manual Feed Guide Assy 44 3 3 19 Sensor Plate Paper Supply 45 3 3 20 Main Control M7E PCB 46 3 3 21 Power Supply Sensor Board High Voltage Unit and Contact Assy 47 3 3 22 Cassette Guide L Assy 49 3 3 23 Cassette Guide R Assy 50 3 3 24 Spacer Bearing L R 51 4 Adjustments 4 Adjustment 52 4 1 Maintenance Modes and Functions 53 4 1 1 User Maintenance Mode 54 4 1 2 System Maintenance Mode 55 4 1 3 Engine Maintenance Mode 56 4 1 4 EEPROM Initialization 57 4 2 Adjustment When Replacing a Part 58 4 2 1 Uploading Downloading EEPROM data 60 5 Maintenance 5 1 Periodical Replacement Parts 61 5 2 Cleaning 62 5 2 1 Cleaning of LED Lens Array 63 5 2 2 Cleaning Page Function 64 6 Troubleshooting 6 1 Troubleshooting Tips 65 6 2 Points to Check before Correcting Image Problems 66 Table of Contents Page 6 3 Tips for Correcting Image Problems 67 6 4 Preparation for Troubleshooting 68 6 5 Troubleshooting Flow 69 6 5 1 LCD Status Message Problem List 70 6 5 2 LCD Message Troubleshooting 71 1 The printer does not work normally after the power is turned on 72
44. Capacity Second Paper Feeder This motion is conveyed to rotate the One way clutch of the hopping shaft assembly The paper is delivered from the hopper into the printer through the turning of the hopping shaft assembly Once delivered into the printer the paper is then controlled and fed through by pulse motor registration of the printer Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 135 2 2 Hopper Mechanism The hopper automatically feeds the printer with the paper being set single sheet at a time When the paper is loaded in the paper cassette it is then transported by the pulse motor carrying forward only a single sheet caught by the brake shoe at a time Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 136 3 PARTS REPLACEMENT This section covers the procedures for the assembly disassembly and installations in the field This section describes the disassembly procedures and for assembly procedures basically proceed with the disassembly procedures in the revers
45. Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 165 8 Netware a Support OS Netware File Server 2 2C 3 X 4 X 5 Bindery Model NDS support b R printer The R printer is an application to process the print data The R printer of this system supports multiple print serves Furthermore it provides one connection for one printer server it does not allow multiple connections for one printer server Item Factory default Setup range Description Number of connected print servers 1 to 4 servers Indicates the number of print servers which can be connected simultaneously Each print server need not be started in advance Even when the printer is ready for operation connection is achieved only by starting the print server Registered print server name Null character string Maximum four servers Maximum 48 characters Indicates the name of the connected print server Each print server name can be regis tered up to a maximum of 48 characters Registered printer number 0 for all For four printers Indicates the printer number inside the connected printer server Registered printer name OKIDATA three lease significant bytes for MAC address 1 to 48 characters Indicates the printer name The printer name can be registered up to a maximum of 48 characters Connecti
46. ED STB output port Controls LED head Timer Generation of various control timing Monitoring of paper running and paper size Serial I O port Control of operator panel EEPROM and options I O Port Input and output of sensor and motor signals The Program and Font ROMs store the equipment program and various types of fonts Mask ROM is used as Program and Font ROMs The mounting locations of these Program and Font ROMs vary depending on the type of the ROMs 3 DRAM The DRAM is a 8MB resident memory on the main control board that stores edited data image data DLL data and macro data 4 EEPROM 16k bit Electrically Erasable PROM EEPROM is loaded with the following kinds of data Menu data Various counter data page counter drum counter Adjusting parameters LED head drive time print start position paper feed length 5 Parallel Interface Parallel data is received from a host system via parallel interface which conforms to the IEEE 1284 specification 6 USB Interface Serial data is received from a host system via USB which conforms to the USB 1 1 specification Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 13 2 2 Power Supply Sensor Board The power supply sensor board consists of an AC filter circuit a low volt
47. High Capacity Second Paper Feeder 3 Remove six screws 2 and remove the upper plate 3 Remove two screws 5 and remove the hopping frame assy 6 4 Remove the front cover assy 4 off the guide boss on the guide L 2nd assy 7 by bending the guide L 2nd assy 7 in the direction of arrow shown in the magnified view below 5 Pull the sheet guide assy 8 in the direction of arrow a and also push in the direction of arrow b to unlock the notch and bring the sheet guide assy 8 in the direction of arrow c to remove the sheet guide assy 8 6 Remove three screws 9 which are holding the guide R 2nd assy 10 to the bottom plate 11 Remove the screw 12 which is keeping the rear cover 13 and guide R 2nd assy 10 Remove the guide R 2nd assy 10 7 Remove the protect M 14 guide bracket 15 planet gears 16 and planet gear bracket 17 8 Remove the E ring 18 which is keeping the sheet link I on the guide R 2nd assy 10 and pull out the hinge stand 20 9 Remove three remaining screws 21 which are keeping the motor on the motor bracket 22 and remove the connector off the Stepping Motor 23 10 Remove two screws 24 on the Stepping Motor 23 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory
48. I In O Out C Common ENVELOPE Connector Pin Assignment To option feeder I F PIN NO I O Signal Description 1 O PAPERIN N Paper sense 1 2 O OPTSCLK N Clock 3 O DATA N Data 4 I PAPERIN N OPT send data ready 5 C OVP Analog ground 6 O 38V 30V power supply 7 C 0V Logic ground 8 O 5V 5V power supply I In O Out C Common 2ND TRAY Connector Pin Assignment To option tray I F PIN NO I O Signal Description 1 O PAPERIN N Paper sense 1 2 O OPTSCLK N Clock 3 O DATA N Data 4 I PAPERIN N OPT send data ready 5 C OVP Analog ground 6 O 38V 30V power supply 7 C 0V Logic ground 8 O 5V 5V power supply POWER Connector Pin Assignment To power supply sensor board Pin No Signal I O Description Pin No Signal I O Description 2 1 2 TRSEL1 O TR control switch 1 SQCR N I Sequence clear signal of serial I F 4 3 4 THERM CMP I Heater temperature 3 SCLK N I Clock signal of serial I F 6 5 6 CVOPN N I Cover open 35V 5 PSIN1 N I Paper sense 8 7 8 DOUT P O Serial data output 7 WRSNS I Reading of paper edge 10 9 10 RXD2 P I Serial data input 9 OVL C Ground for logic 12 11 12 5V I Logic circuit supply voltage 11 5V I Logic circuit supply voltage 14 13 14 3 3V I LED head supply voltage 13 3 3V I LED head supply voltage 16 15 16 OVL C Logic ground
49. KI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 1 Specifications Page 3 1 1 System Configuration OKIPAGE 14i consists of control and engine blocks in the standard configuration as shown in Figure 1 1 In addition the options marked with asterisk are available Figure 1 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 1 Specifications Page 4 1 2 Printer Configuration The printer unit consists of the following hardware components Electrophotographic Processor Paper Feeder Controller Operator Panel Power Supply Unit The printer unit configuration is shown in Figure 1 2 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 1 Specifications Page 5 1 3 Optional Configuration The options shown below are available for use with OKIPAGE 14i These are available separately from the printer unit 1 High Capacity Second Paper Feeder 2 Multi Purpose Feeder 3 Expansion Board 4 RS 232C Serial Interface Board
50. O PCL PPR FX HEX Normal operation Daily status All fonts of the printer are being printed during self test Ready ON Executed by command entry Ready flashing Executed by key operation Normal operation Daily status The current menu setting is being printed Ready ON Executed by command entry Ready flashing Executed by key operation Normal operation Daily status Message displayed when the power is turned on When the power is turned on the LEDs are turned on for approximately 1 second conducting a test to verify the conditions of the LEDs and LCD Normal operation Daily status Message displayed to Normal operation indicate that the controller is undergoing an initialization when the power is turned on This message is displayed after the turning on the LEDs as described above Daily status Indicates in Hold mode due to downloading to flash memory Normal operation Daily status Indicates that an error occurs during downloading to flash memory or deleting Normal operation Daily status The demo page is being printed Ready LED on Executed by command entry Ready LED blinking Executed by key operation Normal operation Daily status When the number of copies being printed is two or more the number of copies being printed is displayed This message is displayed together with another message on the first line nnn Current page mmm Total page Nor
51. OKIPAGE 14i LED Page Printer SERVICE MANUAL Table of Contents Page Service Manual for OKIPAGE 14i 0 Introduction Introduction 1 1 Specifications 1 1 System Configuration 2 1 2 Printer Configuration 3 1 3 Optional Configuration 4 1 4 Specification 5 1 5 Safety Standards 6 1 5 1 Certification Label 7 1 5 2 Warning Label 8 1 5 3 Warning Caution Marking 9 2 Operation Operation Description 10 2 1 Main Control Board 11 2 2 Power Supply Sensor Board 12 2 3 Electrophotographic Process 13 2 3 1 Electrophotographic Process Mechanism 14 2 3 2 Electrophotographic Process 15 2 3 3 Process Operation Descriptions 16 2 3 4 Revision of LED Head Illumination 17 2 4 Paper Jam Detection 18 2 5 Cover Open 19 2 6 Toner Low Detection 20 3 Disassembly 3 1 Precautions for Parts Replacement 21 3 2 Parts Layout Lower base unit 22 Upper cover unit 23 Base unit 24 3 3 How to Change Parts 25 3 3 1 Upper Cover Assy 26 3 3 2 LED Head 28 3 3 3 Operator Panel Assy 29 3 3 4 Lower Base Unit 30 3 3 5 Pulse Motor Main Drum 31 3 3 6 Pulse Motor Registration 32 Table of Contents Page 3 3 7 Face Up Stacker Assy 33 3 3 8 Eject Roller Assy 34 3 3 9 Motor Assy 35 3 3 10 Hopping Roller Shaft Assy 36 3 3 11 Stacker Cover Assy 37 3 3 12 Registration Roller
52. ONER LOW indication this status will appear and the printing be stopped If pressing ON LINE SW other 31 sheets can be printed and stopped And from the next time on the printing is stopped each sheet Daily status This message is displayed together with another message on the first line Normal operation can be continued Replace the image drum cartridge After replacing the drum cartridge reset the drum counter Refer to the Printer Handbook Daily status Unavailable printer language was designated by PJL command warning To clear press RECOVER key when CLEARABLE WARNINGS ON is being selected in the menu Check the host program Daily status Informs drum life end It can be temporarily released by opening and closing the cover or pressing the ON LINE switch but basically the drum must be replaced Normal operation Daily status PostScript mode only This message appears when the interpreter detects an error while a job is being processed The remainder of the job is ignored Check the printer setting of the host Check the printer job data to see if there is any unsupported or illegal operation in the data Daily status Informs drum life end It can be temporarily released by opening and closing the cover or pressing the ON LINE switch but basically the drum must be replaced Daily status Indicates an error from the result of checking EEPROM ID No The printer wil
53. PAGE 14i 1 to 15 characters Indicates the NetBIOS Host name Work Group Name OKIDATA 1 to 15 characters Indicates the NetBIOS Work Group name Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 168 11 OKI Original Port The OKI Original Port provides special processing which is beyond the scope of normal menu operation Item Description Initial recognition Executes the processing of finding out the printer by the setup utility when the printer is connected to the network Flash Down Load Provides download processing of the program for the flash ROM PJL command response Serves as a PJL port to send and receive the PJL command Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 169 12 Others a Hot Protocol The Hot Protocol provides a function of simultaneous meeting of requests for connection from multiple clients using different transport layer protocols b Multi user The Multi user provides a function of simultaneous meeting of requests for connection from
54. PX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 24 Upper cover unit Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 25 Base unit Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 26 3 3 How to Change Parts This section explains how to change parts and assemblies listed in the disassembly diagram below 3 3 1 Upper cover 3 3 2 LED Head 3 3 3 Operator Panel Assy 3 3 4 Lower Base Unit 3 3 5 Pulse Motor Main Drum 3 3 6 Pulse Motor Registration 3 3 7 Face Up Stacker Assy 3 3 8 Eject Roller Assy 3 3 9 Motor Assy 3 3 10 Hopping Roller Shaft Assy 3 3 11 Stacker Cover Assy 3 3 12 Registration Roller 3 3 13 Back up Roller 3 3 14 Sensor plate inlet 3 3 15 Toner sensor 3 3 16 Sensor plate outlet 3 3 17 Manual feed guide assy 3 3 18 Manual Feed Guide Assy 3 3 19 Sensor Plate Paper Supply 3 3 20 Main Control PCB 3 3 21 Power supply board and contact assy 3 3 22 Cassette Guide L 3 3 23 Cassette Guide R
55. Page Function There is a charge roller cleaning function with this printer which can be executed by the user 1 While the printer is in off line mode press both and keys simultaneously for at least 2 seconds The printer enters the cleaning mode 2 The LCD displays CLEANING on the upper line and on the lower line MANUAL LETTER REQUEST is displayed scrolling one character width at a time from right to left LETTER on the lower line may instead be A4 depending on the printer designation While the lower line scrolls the message the message on the upper line remains fixed in place When the above messages appear on the LCD the user can verify that the printer has entered the cleaning mode and that it is requesting insertion of a letter or A4 size paper into the manual feederslot 3 Insert a sheet of paper into the manual feeder slot 4 Toner attached to the image drum is transferred onto the inserted sheet and the sheet is ejected with the toner residues printed While this process is going on the LCD displays PRINT CLEANING message 5 The printer returns to off line mode Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 63 6 1 Troubleshooting Tips 1 Check the problem solving section in the Printer Handbook
56. Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 4 Adjustments Page 52 4 1 Maintenance Modes and Functions 4 1 1 User Maintenance Mode 4 1 2 System Maintenance Mode 4 1 3 Engine Maintenance Mode 4 1 4 EEPROM Initialization Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 4 Adjustments Page 53 4 1 1 User Maintenance Mode To enter into the user maintenance mode turn the POWER switch on while holding the MENU key down Function There are five functions as follows Menu reset Opepane menu disable Hex dump X adjust Drum counter reset Y adjust Resource Save Receive buffer 2nd Tray Setting Place page command ECP disable Jam Recovery Print Performance for continuous Power Save disable Detailed descriptions of these functions are provided in Appendix D DIAGNOSTICS TEST Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 4 Adjustments Page 54 4 1 2 System Maintenance Mode This mode is used only by maintenance personnel and it should not be released to the end users To enter int
57. Problem or Status Error Remedy Control errors An error occurred in the controller 1 3 D F Reserved 4 Address Error Exception Load command command fetch 5 Address Error Exception Store command 6 Bus Error Exception Command fetch 7 Bus Error Exception Load command store command 8 System Call Extension 9 Break Point Exception A Reserved Instruction Exception B Coprocessor Unusable Exception C Arithmetic Overflow Exception Normal operation cannot be ensured Turn the power off then back on to restart If normal operation is not recovered by this restart procedure replace the main control board Note 1 Since this printer uses NKK4 this error that will result in Coprocessor Instruction Exception Interrupt will not occur An error occurred in the controller Turn the power off then back on to recover from the error If normal operation is not recovered by this restart procedure use the following remedial actions Code nn Error Remedy 10 An error was detected by program ROM check Replace the main control board 20 An error was detected by font ROM check Replace the main control board 30 An error was detected by resident RAM check Replace the main control board 40 An error was detected by EEPROM check Replace the EEPROM or main control board 41 EEPROM installation error OP14i have 16Kbit EEPROM and this
58. R FX HEX Normal operation Daily status All fonts of the printer are being printed during self test Normal operation Daily status The current menu setting is being printed Normal operation Ready ON Executed by command entry Ready flashing Executed by key operation Daily status Message displayed when the power is turned on When the power is turned on the LEDs are turned on for approximately 1 second conducting a test to verify the conditions of the LEDs and LCD Normal operation Daily status Message displayed to indicate that the controller is undergoing an initialization when the power is turned on This message is displayed after the turning on of the LEDs as described above Normal operation Daily status Indicates in Cold mode due to downloading to flash memory Normal operation Daily status Indicates that an error occurs during downloading to flash memory or deleting Normal operation Daily status The demo page is being printed Ready LED on Executed by command entry Ready LED blinking Executed by key operation Normal operation Daily status When the number of copies being printed is two or more the number of copies being printed is displayed The message is displayed together with another message on the first line nnn Current page Normal operation mmm Total page Daily status This message is displayed when the printer is performing the
59. The total image drum rotation count as counted by the engine section is displayed on the LCD g Standard tray paper feeding quantity setting Sets the amount of paper to be fed from the standard tray h High Capacity Second Paper Feeder paper feeding quantity setting Sets the amount of paper to be fed from High Capacity Second Paper Feeder i High Capacity Second Paper Feeder downloading table selection Selects the downloading table of High Capacity Second Paper Feeder j Power Envelope Feeder paper feeding quantity setting Sets the amount of paper to be fed from Power Envelope Feeder k Power Envelope Feeder downloading table selection Selects the downloading table of Power Envelope Feeder l Engine Test m Engine Reset All EEPROM areas used by the engine section are reset to factory default values See Table 4 1 After reset the printer returns to normal operating mode Note Printing start position setting is for shipping Do not change its default value Detailed descriptions of these functions are provided in Appendix D DIAGNOSTICS TEST Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 4 Adjustments Page 56 4 1 4 EEPROM Initialization The corresponding are the EEPROM is initialized for each event as shown in Table 4 1 No
60. Time Setting Sets the drive time of the LED head 2 600 x 1200 DPI strobe time Do not change the default setting 3 Printing Start Position Setting Sets the printing start position 4 Drum Count Total Display Displays on the LCD the total number of drum revolutions of the unit counted at the engine block 5 Drum Count Display Displays on the LCD the total number of EP drum revolutions counted at the engine block 6 Factory Adjustment for High Capacity Second Paper Feeder Power Envelope Feeder Do not change the default settings since these are factory settings and were set at the factory 7 Engine Reset No items subjected to all except counters are subjected to reset as a common spec See Table 4 1 Engine maintenance mode menu system Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter D Diagnostics Test Page 103 1 4 User Factory Set Operation The desired destination can be set by turning the power on while depressing two keys corresponding to the destination according to the following table Destination Keys to be Depressed ODA MENU OEL MENU INT A A4 Australia etc MENU PAPER SIZE INT L Letter Singapore etc MENU TRAY TYPE This function shall not be open for users Copyright 2000 Ok
61. V Logic ground 88 O DCAS2 N DCAS2 39 89 39 O RSRTS0 N RS232C request to send 89 O DCAS1 N DCAS1 40 90 40 O CS1 N ROM SRAM select 1 90 O DCAS0 N DCAS0 41 91 41 O CS2 N ROM SRAM select 2 91 O RD N RD N 42 92 42 O CS3 N ROM SRAM select 3 92 O WR N WR N 43 93 43 I CSRREQ P SCC send request 93 I INT1 N Interrupt request 1 44 94 44 C 0V Logic ground 94 I INT2 N Interrupt request 2 45 95 45 I SCSREQ P SCC receive request 95 O EEPRMCS 1 P EEPROM select 46 96 46 O IOS0 N I O select 0 96 O EEPRMCL K P EEPROM clock 47 97 47 O IOS1 N I O select 1 97 C SSTXD P EEPROM data 48 98 48 O RSTXD0 N RS232C send data 98 I DRDY N Data read 49 99 49 O 8V RS232C line voltage 99 C 8V RS232C line voltage 50 100 50 I RSRXD0 P RS232C receive data 100 O RESET N Reset signal O Out I In C Common Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 7 Wiring Diagram Page 92 7 3 Resistance Check Unit Circuit Diagram Illustration Resistance Registration Motor Between Pins 1 and 2 9 Ohms Between Pins 3 and 4 9 5 Ohms Main drum motor Between Pins 1 and 2 4 2 Ohms Between Pins 3 and 4 4 2
62. acity Second Paper Feeder Check the paper in the High Capacity Second Paper Feeder Also check to see if there was a feeding of multiple sheets Carry out the recovery printing by opening and closing the cover and turn the error display off Tray paper out Notifies of no paper state of the High Capacity Second Paper Feeder Load the paper in High Capacity Second Paper Feeder Paper size request OOO Paper size A4 Letter Legal etc The 2nd line is shift indicated Notifies of correct paper size for the High Capacity Second Paper Feeder Load the requested size paper in the High Capacity Second Paper Feeder JAM error Paper Inlet Jam Does paper jam at the inlet when the power is turned on YES Is the paper located above the sensor plate inlet YES Remove the paper NO Is the sensor plate inlet operating normally NO Replace the sensor plate inlet YES Replace the power supply sensor board or inlet sensor NO When the paper is fed in does the paper inlet jam occur YES Is the paper being fed to above sensor plate inlet YES Is the sensor plate inlet operating normally NO Replace the sensor plate inlet YES Clean the inlet sensor on the power supply sensor board or replace the power supply sensor board or inlet sensor NO Replace the hopping roller shaft assy or paper cassette NO Are the hopping roller and feed roller rotating YES Set the pap
63. age power supply circuit a high voltage power supply circuit heater drive circuit and photosensors 1 Low Voltage Power Supply Circuit This circuit generates the following voltages Output voltage Application 5 V Logic circuit supply voltage 30 V Motor and fan drive voltage and source voltage for high voltage supply 12 V Source voltage for high voltage supply 3 3 V LED head supply voltage 2 High Voltage Power Supply Circuit This circuit generates the following voltages required for electrophotographic process from 5 V according to the control sequence from the main control board When cover open state is detected 5 V supply is interrupted automatically to stop the supply of all high voltage outputs Output Voltage Application CH 1 3 KV Voltage to be applied to charge roller DB 265 V 300 V Voltage to be applied to a developing roller SB 500 V 0 V Voltage to be applied to a sponge roller TR 500 V to 3 5 KV 1100 V Voltage to be applied to a transfer roller Variable CB 400 V 3 5 KV Voltage to be applied to a cleaning roller 3 Photosensor The photosensor mounted on this power supply sensor board monitors the status of paper being fed through the printer during printing The sensor layout diagram is shown in Figure 2 2 below Figure 2 2 Sensor Function Sensing State Inlet sensor 1 Detects the leading part of the paper and gives the monitor timing for switching from
64. ates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 4 Adjustments Page 57 4 2 Adjustment When Replacing a Part Adjustment is necessary when replacing any of the following parts Part Replaced Adjustment Image Drum Cartridge Reset the image drum counter refer to User s Manual Main Control Board EEPROM data Upload Download 4 2 1 Uploading Downloading EEPROM data Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 4 Adjustments Page 58 4 2 1 Uploading Downloading EEPROM data When the controller printed circuit board is replaced the contents of the old EEPROM shall be copied to the new EEPROM on the new board to preserve customer settings For the purpose use the EEPROM operation on the Option of the Maintenance Utility To copy follow the steps below 1 Be sure to confirm that the printer and the PC are connected with a centronics I F cable Then execute the Maintenance Utility Note Printer driver shall be deinstalled 2 Select the Option on the Maintenance Utility 3 Click the UPLOAD EEPROM button on the EEPROM Operations 4 The contents of the EEPROM data is displayed on the DIALOG of the Maintenance Utility The contents of the old EEPROM is now copied into the memory of the PC 5
65. c All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 127 5 2 PCB Layout OLEV 11 PCB Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 128 6 PARTS LIST Figure 6 1 Multi Purpose Feeder Table 6 1 Multi Purpose Feeder No Description ODA Part No Q ty Remark 1 Roller A 53343801 1 2 Roller B 53343901 1 3 Planet gear 51229601 1 4 Link 53344101 1 5 Separator 53344201 1 6 Pulse motor 56510701 1 same as printer unit 7 OLEV 11 PCB 55074811 1 8 Connector cable 56631203 1 For ODA 9 Separator assy 53347101 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 129 High Capacity Second Paper Feeder Maintenance PREFACE This Maintenance Manual is intended for the service person and describes the field maintenance methods for High Capacit
66. ccessory 4 Network Interface option Page 164 7 TCP IP a Support OS SunOS 4 1 1 SunOS 4 1 2 SunOS 4 1 3 Solaris 2 1 Solaris 2 2 Solaris2 4 Solaris2 5 HP UX 9 X Windows3 0 TCP IP Windows3 1 TCP IP Windows3 11 TCP IP Windows95 98 WindowsNT 3 5 TCP IP WindowsNT 3 5 1 WindowsNT 4 0 Windows2000 b LPR The LPR is an application to process the print data The LPR of this system supports multiple clients Furthermore it provides multiple connections for one client Item Factory default Setup range Description Number of clients concerned 1 to 4 clients 1 to 4 clients indicates the number of clients which can be connected simultaneously Allows simultaneous connection of a maximum of four clients First command character LPR option Objective Support H Specify by default Host name of the machine to which the LPR is called Host name pirnted on the banner sheet O P Specify by default Login name of the user having called the LPR User name printed on the banner sheet O J Specify by J option Job name printed on the banner sheet Default File name O C Specify by C option Job type printed on the banner sheet Default System name O L Specify by default Cancel the specification by h option Specify literal banner sheet printing O f Specify the number of voumes by option Name of the data file to be printed The number of character strings of this comma
67. cleaning print Normal operation Daily status Manual loading of paper indicated by the second line message is being requested for cleaning The paper size may be one of the following LETTER REQUEST A4 SIZE REQUEST Normal operation Daily status The data which remained unprinted in the buffer is deleted and the printer is initialized to user default settings The temporary DLLs macros and user pattern are deleted Normal operation Daily status This message is displayed when the printer cannot reset automatically to exit from the menu because there are date and DLL s and macros having temporary attributes when the printer is changed from set mode to another mode Normal operation Daily status Toner is running out This message is displayed together with another message on the first line Normal operation can be continued Replace the toner cartridge Daily status A fault occurred with the toner sensor This message is displayed together with another message on the first line Normal operation can be continued Replace the power supply sensor board Daily status Displays that the amount of toner is near empty this status will appear after 100 sheets from a TONER LOW indication It is indicated by being combined with other messages in the first line Normal operation can be continued Daily status Displays that the amount of toner is nearly empty After 100 sheets from a T
68. d See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 151 6 PARTS LIST High Capacity Second Paper Feeder 2nd Tray Assembly Section 1 Cabinet amp Cassette Assembly Section 2 Mechanical Assembly 2nd Tray Parts List Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 152 High Capacity Second Paper Feeder Figure 6 1 High Capacity Second Paper Feeder Table 6 1 High Capacity Second Paper Feeder No Description ODA Part No Q ty Remarks 1 Hopping roller shaft 50409501 1 2 One way clutch gear 51401101 1 3 Pulse motor 56512201 1 4 TQSB 2 PCB 55078102 1 5 Cassette assy 2nd tray 50107304 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 154 SECTION 1 CABINET amp CASSETTE ASSEMBLY 2nd Paper Tray Parts List Copyright 2000 Oki Data Division of OKI America Inc All ri
69. d toner recovery When the negatively charged toner is brought into contact with the image drum it is attracted to the electrostatic latent image by static electricity making the image visible At the same time the residual toner on the image drum is attracted to the developing roller by static electricity 4 Transfer When paper is placed over the image drum surface the positive charge which is opposite in polarity to that of the toner is applied to the reverse side of the paper by the transfer roller The toner is attracted by the positive charge and is transferred onto the paper This results in the transfer of the toner image formed on the image drum onto the paper 5 Temporary cleaning Residual toner which remains on the image drum without being transferred is evened out by the cleaning roller and is temporarily attracted to the cleaning roller by static electricity 6 Fusing The toner image transferred onto the paper is fused to the paper by heat and pressure An electrophotographic process timing chart is shown in Figure 2 5 see last chart below Figure 2 4 Figure 2 5 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 17 2 3 3 Process Operation Descriptions 1 Hopping and Feeding Hopping and feeding motions are actuated by a sin
70. data com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 124 4 3 1 LCD Status Message List The listing of the statuses and problems displayed in the form of messages on the LCD or PC display is provided in Table 4 1 Classification LCD Status Message Description Recovery method Jam error Notifies of occurrence of jam while the paper is being fed from Multi Purpose Feeder Check the paper in the Multi Purpose Feeder Carry out the recover printing by opening and closing the cover and turn the error display off When the problem occurs frequently go through the Troubleshooting Paper size error Notifies of incorrect size paper feeding from Multi Purpose Feeder Check the paper in the Multi Purpose Feeder Also check to see if there was a feeding of multiple sheets Carry out the recovery printing by opening and closing the cover and turn the error display off Tray paper out Notifies of no paper state of the Multi Purpose Feeder Load the paper in Multi Purpose Feeder JAM Error Paper Inlet Jam Does paper jam at the inlet when the power is turned on YES Is the paper located above the sensor plate inlet YES Remove the paper NO Is the sensor plate inlet operating normally NO Replace the sensor plate inlet YES Replace the power supply sensor board or inlet sensor NO When the paper is fed in does the paper inlet jam
71. e in the menu depending on the thickness of the paper tray 1 amp 2 light 165 C medium light 170 C medium 175 C medium heavy and heavy 195 C manual feeding and power envelope feeder light 175 C medium light 180 C medium 185 C medium heavy 190 C heavy 195 C transparency 160 C by connecting or disconnecting the AC voltage supply to the heater When an abnormal rise of the heater roller temperature takes place the thermostat of the heater voltage supply circuit becomes active and forcibly cuts the AC voltage supply The temperature setting of the fuser can be changed through operator panel setting Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 16 2 3 2 Electrophotographic Process The electrophotographic processing is outlined below The electrophotographic printing process is shown in Figure 2 4 see below 1 Charging The surface of the image drum is charged uniformly with a negative charge by applying the negative voltage to the charge roller 2 Exposure Light emitted from the LED head irradiates the negatively charged surface of the image drum The surface potential of the irradiated portion of the image drum surface becomes lower forming the electrostatic latent image associated with the print image 3 Developing an
72. e RD signals If any error occurs the error message is displayed on the LCD Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter D Diagnostics Test Page 99 1 Maintenance Modes The maintenance modes consist of the user maintenance mode which are released to the user and the system and engine maintenance modes in the maintenance personnel level not released to the user Press the MENU key to update each category The operation returns to the first category after updating the last category in a loop Press the Enter key to execute the function being displayed To exit from any of these modes during a category display press the Recover or ON LINE key and the operation mode will start 1 1 User Maintenance Mode 1 2 System Maintenance Mode 1 3 Engine Maintenance Mode 1 4 User Factory Set Operation Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter D Diagnostics Test Page 100 1 1 User Maintenance Mode To enter the user maintenance mode turn the power on while keeping the MENU key pressed down This mode uses the menu for function selection The user maintenance mode provides
73. e order 3 1 Precautions Concerning Parts Replacement 3 2 Parts Layout 3 3 Parts Replacement Methods Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 137 3 1 Precautions Concerning Parts Replacement 1 Parts replacements must be carried out by first turning the printer power switch off O and removing the High Capacity Second Paper Feeder from the printer 2 Do not disassemble the High Capacity Second Paper Feeder if it is operating normally 3 Establish the extent of disassembly suitable for the purpose of the procedure and do not disassemble any more than necessary 4 Only specified service tools may be used 5 Disassembly must be carried out according to the prescribed procedures Parts may be damaged if such procedures are not followed 6 Small parts such as screws and collars can easily be lost therefore these parts should be temporarily fixed in the original location 7 When handling printed circuit boards do not use any glove which may generate static electricity 8 Do not place the printed circuit boards directly on the equipment or floor Service Tools Table 3 1 shows the tools required for the replacement of printed circuit boards and units in the field Tab
74. e the main control board F6 IPT2 program error Turn the power off then back on again Replace the main control board F7 IPT1 program error Turn the power off then back on again Replace the main control board Category LCD status message Problem or status Remedy Interface errors An error occurred in the serial I F This message is displayed when a parity error a framing error or an overrun error is detected When an error occurred in serial I F Press the operator panel RECOVER key to release the error display When serial I F board has been installed Check the settings related serial I F of the menu Replace the serial I F cable or main control board Cover open The upper cover was opened Close the cover to release the error display If the display does not change after this procedure replace the power supply sensor board Cover open The High Capacity Second Close the cover to release the Paper Feeder option cover was opened error display Check the connection between the main control board and TQSB 2 PCB Replace the main control board TQSB 2 PCB or connector Jam errors A jam occurred during paper hopping from the tray tray TRAY1 TRAY2 FEEDER MANUAL Check the paper in the cassette Open and then close the cover When the cover is closed recovery printing is performed and the error display is released If this error occurs frequently see Sect
75. eason in most cases take note of this value How to view each SUB STATUS CODE is indicated in the followings Although SUB STATUS CODE also comprises of 4 bytes SUB STATUS CODE is 2nd byte See the appendix for details of SUB STATUS CODE NIC driver Status code Sub status Error type Contents Handling 01 01 06 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB Network Driver Status code Sub status Error type Contents Handling 02 01 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB IP Status code Sub status Error type Contents Handling 03 01 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB IPX Status code Sub status Error type Contents Handling 04 01 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB UDP Status code Sub status Error type Contents Handling 05 01 Significant problem Program error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB TCP Status
76. ecautions Prior to the Troubleshooting 4 2 Preparations for the Troubleshooting Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 144 4 1 Precautions Prior to the Troubleshooting 1 Go through the basic checking items provided in the Printer Handbook 2 Obtain detailed information concerning the problem from the user 3 Go through the checking in the conditions similar to that in which the problem occurred Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 145 4 2 Preparations for the Troubleshooting 1 Display on the Operator panel The status of the problem is displayed on the LCD Liquid Crystal Display on the Operator panel Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD Logo print Status message display Ready LED display Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okida
77. ectly or push on the SLA part of the LED head Do not remove the LED cable 3 from the connector Remove connector 4 and cable 3 together as an assembly from the LED head Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 29 3 3 3 Operator Panel Assy 1 Unlock two latches on the upper cover from the rear side lift the operator panel assy 1 from the back and remove it 2 Remove the Sumi card operator panel 2 from the connector CN1 3 Note You can remove the operator panel assy while the upper cover installed on the unit However it is much easier to remove the panel assy after removal of upper cover Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 30 3 3 4 Lower Base Unit 1 Remove the upper cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the connecting cables 2 and 3 of the pulse motors from the connectors DM RM of the M7E PCB 1 5 Remove the LED head cables 4 and 5 from the connectors HEAD1 HEAD2 6 Remove the
78. er properly NO Is the pulse motor turning YES Replace the hopping roller shaft assy or one way clutch gear on the feed roller assy NO Is the connector being connected properly NO Connect the connector properly YES Check the coil resistance approx 4 3W of the pulse motor Is it normal NO Replace the stepping motor YES Replace the TQSB 2 PCB Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 148 5 CONNECTION DIAGRAM 5 1 Interconnection Diagram 5 2 PCB Layout Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 149 5 1 Interconnection Diagram Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 150 5 2 PCB Layout TQSB 2 PCB Copyright 2000 Oki Data Division of OKI America Inc All rights reserve
79. error is indicated when 4Kbit EEPROM is installed Replace the EEPROM or main control board 50 An error was detected by PS program ROM check Replace the main board 51 An error was detected by Flash SIMM Check the optional Flash SIMM for proper connection or replace it 52 PS only can t happen Can t Happen 53 PS only undefined sys call Can t Happen 60 An error was detected by optional RAM check Check the optional RAM board for proper connection Check the mounting position of short plugs and additional RAM chips see Section 7 4 Replace the optional RAM board 61 Data bus Error between Cas and Check the optional DRAM SIMM for proper connection or replace it Data bus for Option DRAMs 70 A failure occurred with the Fan motor Check the fan motor for proper connection and for any presence of foreign matter in the fan see Section 6 5 2 6 Replace the fan or the main control board 71 A failure occurred with the fuser timeout error etc See Section 6 5 2 4 controller errors continued 72 A failure occurred with the fuser thermistor open error See Section 6 5 2 4 73 A failure occurred with the fuser thermistor short error See Section 6 5 2 4 74 SSIO Error Check the connection between the main control board and the power supply sensor board Replace the main control board or power supply sensor board 77 A tone
80. es the number of clients which can be connected simultaneously Allows simultaneous connection of a maximum of four clients Terminal mode VT 100 VT 100 Indicates the control mode of the terminal of the connected client Only the VT 100 alone is the support terminal mode Number of columns 80 columns 80 columns Indicates the number of the digits of the terminal of the connected client The number of the support digits is fixed at 80 Number of rows 25 rows 25 rows Indicates the number of the digits of the terminal of the connected client The number of the support digits is fixed at 25 Expiration of idle time 300 sec 60 to 7200 sec Indicates the time when the idle time of the connected clients expires e HTTP The HTTP is an application to reference and change the menu of the Network Printer The HTTP of this system supports simultaneous connection of multiple clients for the personal user Furthermore it provides multiple connections for one client Item Factory default Setup range Description HTTP Version 1 0 1 0 Indicates the version of the HTTP being implemented f SNMP SNMP is an application to reference and change the menu of the Network Printer The SNMP of this system supports simultaneous connection of multiple clients for the personal user Furthermore it provides multiple connections for one client Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki
81. es to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 45 3 3 19 Sensor Plate Paper Supply 1 Remove the upper cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Press the clamps of the sensor plate paper supply 1 to unlock the latch and remove it from the base plate 2 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 46 3 3 20 Main Control M7E PCB 1 Remove the upper cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Remove the connector 2NDTRAY 6 6 Remove the screws 1 7 Move the M7E PCB Main Control Board 2 in the direction of arrow to disconnect it from the power supply sensor board 3 8 Remove the connector FAN and disconnect the fan motor 4 9 Remove the M7E PCB Main Control Board 2 together with the PCB guide plate remove the fan motor 4 at the same time 10 Remove three screws 8 and remove the PCB guide plate 7 from the M7E PCB Main Control Board 2 Note When reinstalling the M7E PCB 2
82. ge on it The irradiated portion of the image drum surface is kept to about 100 V 4 Developing Toner is attracted to the electrostatic latent image on the image drum surface converting it into a visible toner image Developing takes place through the contact between the image drum and the developing roller 1 As the toner supply roller rotates while rubbing on the developing roller a friction charge is generated between the developing roller and the toner allowing the toner to be attracted to the developing roller the developing roller surface is charged positive and the toner negative 2 The toner attracted to the developing roller is scraped off by the doctor blade forming a thin coat of toner on the developing roller surface 3 Toner is attracted to the exposed portion low potential part of the image drum at the contact of the image drum and the developing roller making the electrostatic latent image visible An illustration of activities at the contact point of the image drum surface and the developing roller arrow marks denote the direction of the electrical field Note The bias voltage required during the developing process is supplied to the toner supply roller and the developing roller as shown below 500 VDC is supplied to the toner supply roller 265 VDC to the developing roller 5 Transfer The transfer roller is composed of conductive sponge material and is designed to get the image drum surface and the paper in
83. ghts reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 155 SECTION 2 MECHANICAL ASSEMBLY 2nd Paper Tray Parts List Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 156 2nd Tray Parts List Table 6 2 No Description OKIDATA Part Qty U 500 100 1 Plate upper 51023301 1 3 5 2 Sheet guide assembly 50222001 1 3 5 3 Front cover assembly 53075301 1 3 5 4 Inner guide assembly 50221501 1 3 5 5 Cassette assembly 2nd tray 50107304 1 3 6 6 Separation frame assembly 50222101 1 6 12 7 Cover rear 53075201 1 3 5 8 Stick finger 51023401 1 3 5 9 Hopping frame assembly 50222401 1 3 6 10 Bush metal ADF 51608901 1 3 5 11 Gear z70 51239001 1 3 5 12 Lever sensor p 50411201 1 3 5 13 Feed roller assembly 50222501 1 3 5 14 Cable amp connector 56633901 1 3 5 15 Stepping motor 56512201 1 3 6 16 Bracket 51712001 1 3 5 17 Gear z24 51238901 2 3 5 18 Gear z87 z60 51239101 1 3 5 19 Plate bottom 51023201 1
84. gle registration motor in the mechanism as shown below The registration motor turning in direction a drives the hopping roller The registration motor turning in direction b drives the registration roller The registration and hopping gears have one way bearing so turning any of these gears in the reverse direction will not transmit the motion to the corresponding roller a Hopping 1 For hopping the registration motor turns in direction a clockwise direction and drives the hopping roller to advance the paper until the inlet sensor turns on in this case the registration gear also turns but the registration roller is prevented from turning by the one way bearing 2 After inlet sensor is turned on by the paper advance the paper is further advanced to a predetermined distance until the paper hits the registration roller the skew of the paper can thus be corrected b Feeding 1 When hopping is completed the registration motor turning in direction b counter clockwise direction drives the registration roller to advance the paper in this case the hopping gear also turns but the hopping roller is prevented from turning by the one way bearing 2 The paper is further advanced in synchronization with the print data 2 Charging Charging is actuated by the application of the DC voltage to the charge roller that is in contact with the image drum surface The charge roller is composed of two layers a conductive layer and a su
85. he following warning and caution markings are made on the power supply sensor board No fuse is mounted here for 200V series ENGLISH Heatsink and transformer core present risk of electric shock Test before touching FRENCH Le dissipateur thermique et le noyau du transformateur pr sentent des risques de choc lectrique Testez avant de manipuler SPANISH Las disipadores de color el n cel del transformador pueden producir un choque el ctrico Compruebe antes de tocar PORTUGUESE O dissipador de calor e o n cleo do fransiormador apresentam risco de choque el trico Teste antes de focar ENGLISH Circuits maybe live after fuses open FRENCH Il se peut que les circuits soient sous tension une fois que les fusibles ont f rerir s SPANISH Las circuitos pueden estar activos una vez que se hayan abierio los fusibles PORTUGUESE Os circuitos podem estar energizados ap s os fusiveis se queimarem Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 11 Operation Description OKIPAGE 14i consists of a main control board a power supply sensor board an operator panel an electrophotographic process mechanism and revision for illumination of LED head The main control board receives data via the host I F it then decodes ed
86. ht 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 48 3 3 22 Cassette Guide L Assy 1 Remove the paper cassette 2 Remove the upper cover see 3 3 1 3 Remove the lower base unit see 3 3 4 4 Remove the Main Control M7E PCB see 3 3 20 5 Remove the power supply sensor board see 3 3 21 6 Remove two screws 1 and remove the guide rails 2 7 Remove the screw 3 and remove the cassette guide L 9 by shifting it in the direction of the arrow as shown below 8 Remove cassette lock lever 4 and torsion spring 5 9 Remove cassette lock lever spring 8 then remove the sheet link L 6 and Pull block 7 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 49 3 3 23 Cassette Guide R Assy 1 Remove the paper cassette 2 Remove the upper cover assy see 3 3 1 3 Remove the lower base unit see 3 3 4 4 Remove the M7E PCB see 3 3 20 5 Remove two screws 1 and remove the guide rails 2 6 Remove the screw 3 and remove the cassette guide R 4 by shifting it in the direction of arrow 7
87. i Chapter Product Accessory 4 Network Interface option Page 161 4 Appearance Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 162 5 Physical dimensions a Transmission method by CSMA CD b Transmission protocol Packet type Support Remarks Ethernet II O IEEE802 3 O IEEE802 3 IEEE802 2 O IEEE802 3 IEEE802 2 SNAP O Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 163 6 List of protocols Data link layer Ethernet DIX IEEE802 3 IEEE802 2 SNAP Network layer IP ARP RARP ICMP IPX DDP AARP DHCP NetBEUI Transport layer TCP UDP SPX PXP NCP ATP NBP RTMP AEP NetBIOS RIP Session layer LPR FTP Telnet HTTP SNMP Q Server R Printer SAP PAP ZIP SMB Automatic recognition possible for all layers Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product A
88. i Turn on l the power switch of the printer 2 Do not try to disassemble as long as the printer is operating normally 3 Do not remove parts which do not need to be touched try to keep the disassembly to a minimum 4 Use specified service tools 5 When disassembling follow the procedure in sequence laid out in this manual Parts may be damaged if these sequences are not followed 6 Since screws collars and other small parts are likely to be lost they should temporarily be attached to the original positions during disassembly 7 When handling IC s such as microprocessors ROM s and RAM s or circuit boards do not wear gloves that are likely to generate static electricity 8 Do not place printed circuit boards directly on the equipment or floor Service Tools The tools required for field replacement of printed circuit boards and units are listed in Table 3 1 Table 3 1 Service Tools Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 23 3 2 Parts Layout Lower base unit This section describes the layout of main parts of the equipment Lower base unit Upper Cover Unit Base Unit Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange B
89. i Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 1 RS 232C Serial Interface Option Page 104 RS 232C Serial Interface Option 1 Connector Printer side 25 pin receptacle Type DB 25S made by Canon or equivalent Cable side 25 pin plug Type DB 25S made by Canon Shell Type DB C8 J10 F2 1 made by Nihon Kouku Denshi or equivalent 2 Cable Cable length 6 ft 1 8 m max A Shielded cable composed of twisted pair wires is recommended for noise prevention Note Cable is not supplied with the printer Pin No Signal Name Abbreviation Signal direction Functions 1 Frame Ground FG FG Frame Ground 2 Transmitted Data TD lt PR Transmitted Data 3 Received Data RD gt PR Received Data 4 Request to Send RTS lt Stay space level 5 Not connected 6 Not connected 7 Signal Ground SG Signal Ground 9 17 Not connected 18 Not connected 19 Not connected 20 Data Terminal Ready DTR lt Data terminal ready 21 25 Not connected Connector pin arrangement When the Ready Busy protocol is used for the buffer busy control method the busy signal can be set to the Pin 20 DTR in the menu 4 Signal Level MARK polarity 3V to 15V LOGIC 1 SPACE p
90. ight 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 115 3 3 2 Separator 1 Turn the power switch off O and remove the connector cord 2 Disengage the link and paper feeder cover see 3 3 1 3 Remove the 2 screws 1 disengage the locks at 2 locations on the upper frame 2 with a screwdriver and remove the upper frame 2 4 Remove the 2 screws 3 and take out the separator assembly 4 5 Disengage the separator 7 from the separator bracket 6 while lifting the paper hold 5 and take out the separator be careful not to lose the spring 8 when you are doing this Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 116 3 3 3 OLEV 11 PCB 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the connector 1 3 Remove the 2 screws 2 and remove the OLEV 11 PCB 3 When mounting the printed circuit board be careful to make sure that the sensor plate is being set correctly Copyright 2000 Oki Data Division of OKI America
91. intenance Page 60 5 2 Cleaning Remove any toner or dust accumulated inside the printer Clean in and around the printer with a piece of cloth when necessary Use the handy cleaner service tool to clean inside the printer Note Do not touch the image drum LED lens array or LED head connector block 5 2 1 Cleaning of LED Lens Array 5 2 2 Cleaning Page Function Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 5 Maintenance Page 61 5 2 1 Cleaning of LED Lens Array Clean the LED lens array or replace the toner cartridge when white lines or stripes void light printing are generated vertically down the page as shown below Note The LED lens array must be cleaned with an LED head cleaner included in the replacement toner kit 1 Set the LED head cleaner to the LED lens array as shown in the figure then slide the cleaner back and forth horizontally several times to clean the head Note Gently press the LED head cleaner onto the LED lens array 2 Throw the cleaner pad away Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 5 Maintenance Page 62 5 2 2 Cleaning
92. ion 6 5 2 2 1 Jam errors A jam occurred during paper feeding after completion of paper hopping from the tray tray TRAY1 TRAY2 FEEDER Open the cover remove the paper then close the cover When the cover is closed recovery printing is performed and the error displayed is released If this error occurs frequently see Section 6 5 2 2 2 Jam errors A jam occurred during paper ejecting tray TRAY1 TRAY2 FEEDER MANUAL Open the cover remove the paper then close the cover When the cover is closed recovery printing is performed and the error display is released If this error occurs frequently see Section 6 5 2 2 3 Paper size error Paper of improper size is being fed from the tray tray TRAY1 TRAY2 FEEDER Check the paper in the tray or check to see if more than one sheet of paper were being fed simultaneously Set the designated paper in the tray Open the cover then close it to perform recovery printing and release the error display If this error occurs frequently see Section 6 5 2 2 3 Tray paper out The tray has run out of paper tray TRAY1 TRAY2 FEEDER Load paper in the tray Size error Loading of paper indicated Load the requested paper in the by the first line message is requested The paper size may be one of the followings Paper LETTER EXECUTIV LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE COM 9 COM 10 MONARCH DL ENV C5 ENV
93. its and stores the data in memory After completing the editing of a single page of data it references the font memory and generates bit image data which is transferred to the LED head in one dot line units Through the electrophotographic process mechanism the data is printed on the paper The operator panel is used for operations and status display OKIPAGE 14i block diagram is shown in Figure 2 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 12 2 1 Main Control Board The main control board consists of a single chip CPU two program font ROMs four DRAMs an EEPROM a host interface circuit and a mechanism driving circuit 1 Single chip CPU The single chip CPU is a custom CPU 32 bit internal bus 32 bit external bus 32 bit external bus 49 766 MHz clock which incorporates the RISC CPU and its peripheral devices and has the following functions 2 Program and Font ROMs Built in Device Function Chip select controller Bus controller DRAM controller Control of ROM DRAM and I O device DMA controller Transfer of image data from DRAM to video output port Parallel interface controller Control of Centronics parallel interface Serial interface controller Control of RS 232C serial interface Video output port L
94. k background density Figure 6 3 B 2 Blank paper is output Figure 6 3 C 3 Vertical block belt black stripe Figure 6 3 D 4 Cyclical defect Figure 6 3 E 5 Print void 6 Poor fusing images are blurred or peeled off when touched by hands 7 White vertical belt white stripe Figure 6 3 F 8 A Light or blurred images entirely B Dark background density C Blank paper D Black vertical stripes E Cyclical defect F White vertical belts or streaks Figure 6 3 Image Problems Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 80 1 Images are light or blurred entirely Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 81 2 Dark background density Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 82 3 Blank paper is output Copyright 2000 Oki Data Division of OKI America Inc All rights
95. l display this for a few seconds and reset the EEPROM to the factory default for a continuous operation It will occur with a new EEPROM Daily status Reformat error including CPCMCIA HEADER or ROM SIMM and byte sum It will be displayed for 2 seconds at power on or just before a shift to ON LINE Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 69 6 5 2 LCD Message Troubleshooting If the problems cannot be corrected by using the LCD status message problem list follow the troubleshooting flowcharts given here to deal with them No Trouble Flowchart number 1 The printer does not work normally after the power is turned on 1 2 Jam alarm Paper input jam Paper feed jam Paper exit jam 2 1 2 2 2 3 3 Paper size error 3 4 Fusing unit error 4 5 SSIO Synchronous Serial Input Output error I F timeout no response between the printer and an optional tray High Capacity Second Paper Feeder Power Envelope Feeder 5 6 Fan error 6 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting
96. ld under a pressure of 3 76 kg applied by the pressure spring on each side 7 Cleaning When the transfer is completed the residual toner left on the image drum is attracted to the cleaning roller temporarily by static electricity and the image drum surface is cleaned 8 Cleaning of rollers The charge transfer and cleaning rollers are cleaned for the following cases Warming up when the power is turned on Warming up after the opening and closing of the cover When the number of sheets accumulated reaches 10 or more and the printout operation ends Changes in bias voltage applied to each roller move the attaching toner off the roller to the image drum and return it to the developer Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 18 2 3 4 Revision of LED Head Illumination An LED correcting head which is capable of correcting the illumination of the LED for each dot is being used in this printer LED illumination correction function of 16 steps is carried out by using an EEPROM which is installed in the LSI that maintains the LED illumination correction values and an LED correction drivers together as a pair The printing and correction data obtained from the CPU through four signal lines are sent to the LED array The printing o
97. le 3 1 Service Tools Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 138 3 2 Parts Layout This section describes the layout of the main components Figure 3 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 139 3 3 Parts Replacement Methods This section describes the parts replacement methods for the components listed in the disassembly order diagram below 3 3 1 Stepping Motor Hopping 3 3 2 TQSB 2 PCB 3 3 3 Hopping Roller Shaft Assy and One way Clutch Gear Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 140 3 3 1 Stepping Motor Hopping 1 Turn the printer power switch off pull out the AC cord from the outlet Remove the printer off High Capacity Second Paper Feeder 2 Take the paper cassette assy 1 out of
98. mal operation Daily status This message is displayed when the printer is performing the cleaning print Normal operation Daily status Manual loading of paper indicated by the second line message is bring requested for cleaning The paper size may be one of the following LETTER REQUEST A4 SIZE REQUEST Normal operation Daily status PostScript mode only This message is displayed during canceling of a job The message goes off when the job cancellation is completed Normal operation Daily status The data which remained unprinted in the buffer is deleted and the printer is initialized to user default settings The temporary DLLs macros and user pattern are deleted Normal operation Buffer overflow The printer overrun because the print data is too complicated to be printed Press the RECOVER key on the operator panel to release the error display Simplify page data formatting Daily status The printer is in the off line mode The second line indicates the emulation emulate AUTO PCL PPR FX HEX Normal operation Daily status The printer is processing data Normal operation Daily status The printer is printing a page Normal operation Daily status The printer is processing data in the on line mode READY ON The data that is not printed remains in the buffer Ready flashing The printer is receiving data or in printing process emulate AUTO PCL PP
99. multiple clients using the same transport layer protocol c Permissible connection Number of connections Remarks Total number of connections 10 Number of connections for simultaneous use of management APs Telnet SMP Web OKI Original Port 2 Number of connections for simultaneous use of printing APs 8 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 170 13 Setup Each setup item can be set by the menu and network management tool Classification Setup Item Menu Change Manage me nt tool change Description Common Network valid invalid O O Valid invalid for entire network Frame type X O Frame type for transmission and receiption TCP IP TCP IP valid invalid O O TCP IP valid invalid IP Address O O IP subnet mask O O Default gateway O O Netware Netware valid invalid O O Netware valid invalid Netware mode X O R Printer Q server Network address X X Q server print server name X O Q server connection file server name X O Q server polling rate X O NDS Tree name X O NDS Context name X O R Printer printer name X O R Printer connection print server name X O NetBEUI NetBEUI valid invalid O O NetBEUI
100. nd 34 NC Not connected 17 35 17 C FG 35 O HILEVEL Always kept high 18 36 18 O P LOGIC H 5V power supply 36 I SELIN N Select in O Out I In C Common USB Connector Pin Assignment to USB I F PIN NO I O Signal Description 2 1 1 I Voc 5 Power 3 4 2 IO D USB Data 3 IO D USB Data 4 C 0V Ground I In O Out C Common OPTION Connector Pin Assignment To option RAM or RS232C board Pin No I O Signal Description Pin No I O Signal Description 01 51 01 O A0 OR write enable 51 I O D16 Data bit 16 02 52 02 C 0V Logic ground 52 I O D10 Data bit 0 03 53 03 O A1 Address bit 1 53 I O D17 Data bit 17 04 54 04 O A2 Address bit 2 54 I O D1 Data bit 1 05 55 05 O RSDTR0 N RS232C Data terminal ready 55 I O D18 Data bit 18 06 56 06 O A3 Address bit 3 56 I O D2 Data bit 2 07 57 07 O A4 Address bit 4 57 I O D19 Data bit 19 08 58 08 C 0V Logic ground 58 I O D3 Data bit 3 09 59 09 O A5 Address bit 5 59 I O D20 Data bit 20 10 60 10 O A6 Address bit 6 60 I O D4 Data bit 4 11 61 11 O 5V Logic power supply 61 I O D21 Data bit 21 12 62 12 0 A7 Address bit 7 62 I O D5 Data bit 5 13 63 13 0 A8 Address bit 8 63 I O D22 Data bit 22 14 64 14 C 0V Address bit 9 64 I O D6 Data bit 6 15 65 15 O A9 Address bit 10 65 I O D23 Data
101. nd varies according to the number of volumnes Not supported O U Specify by default Name of the file to be deleted with completion of pirnting I Specify by i option Number of indent characters in the output line W Specify by w option Specify page width M Specify by s option Specify sending of a mail with copletion of printing S Specify the symbolic link to the data file O 1 2 3 4 Specify by 1 2 3 4 options Specify the font c FTP FTP is an application to process the print data The FTP of this system supports multiple of clients Furthermore it provides multiple connections for one client Item Factory default Setup range Description Number of clients connected 1 to 4 clients Indicates the number of clients which can be connected simultaneously Allows simultaneous connection of a maximum of four clients Expiration of idle time 90 sec 1 to 3000 sec Indicates the time when the idle time of the connected clients expires d Telnet Telnet is an application to reference and change the menu of the Network Printer The TELNET of this system supports simultaneous connection of multiple clients for the personal user Furthermore it provides multiple connections for one client But it cannot provide two or more simultanepus connections for super users Item Factory default Setup range Descripton Number of connected clients 1 to 2 clients Indicat
102. ner Low can be detected TONER FULL state TONER LOW state When the Toner Low state is detected 2 times consecutively Toner Low is established When the Toner Full state is detected 2 times consecutively Toner Low is canceled When there is no change with the toner sensor for 2 cycles 4 875 sec x 2 or more then the Toner Sensor Alarm is activated The toner sensor is not monitored while the drum motor is in halt Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 22 3 1 Precautions for Parts Replacement The section explains the procedures for replacement of parts assemblies and units in the field Only the disassembly procedures are explained here For reassembly reverse the steps of disassembly procedure 1 Before starting the parts replacement remove the AC power cord and interface cable a Remove the AC power cord in the following sequence i Turn off o the power switch of the printer ii Disconnect the AC inlet plug of the AC power cord from the AC receptacle iii Disconnect the AC power cord and interface cable from the printer b Reconnect the printer in the following sequence i Connect the AC power cord and interface cable to the printer ii Connect the AC inlet plug to the AC receptacle ii
103. ng Motor Hopping 138 3 3 2 TQSB 2 PCB 139 3 3 3 Hopping Roller Shaft Assembly and One way Clutch Gear 140 4 TROUBLESHOOTING Precautions Prior to the Troubleshooting 141 4 1 Precautions Prior to the Troubleshooting 141 4 2 Preparations for the Troubleshooting 142 4 3 Troubleshooting Method 143 4 3 1 LCD Status Message List 144 5 CONNECTION DIAGRAM 145 5 1 Interconnection Diagram 146 5 2 PCB Layout 147 6 PARTS LIST 148 High Capacity Second Paper Feeder 148 SECTION 1 CABINET amp CASSETTE ASSEMBLY 150 SECTION 2 MECHANICAL ASSEMBLY 151 2nd Tray Parts List 152 Product Accessory 4 Network Interface option Network Interface option 1 Connector Table of Contents Page 2 Cable 3 Signal 4 Appearance 5 Physical dimensions 6 List of protocols 7 TCP IP 8 Netware 9 EtherTalk 10 NetBEUI 11 OKI Original Port 12 Others 13 Setup 14 TROUBLESHOOTING Service Manual for OKIPAGE 14i Chapter 0 Introduction Page 2 Introduction This Service Handbook describes the field maintenance methods for OKIPAGE 14i Digital LED Printer This manual is written for use by the maintenance personnel Please note that you should refer to the Printer Handbook and Printer Setup for the handling and operating methods of the equipment Copyright 2000 Oki Data Division of O
104. ng RegistrationL 6 and bearing Registration R 7 13 Remove the Spring 8 from the bearing 6 7 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 39 3 3 13 Roller Transfer Assy 1 With the power switch turned off unplug the AC cord from the outlet 2 Open the stacker cover 3 Release the roller transfer assy 1 by unlocking the latch of the main unit never apply excessive force when unlocking the latch 4 Lift the right side of the roller transfer assy 1 and shift it to the right side then pull it out from the main unit at this time the bearings 2 of the left and right sides of the roller transfer assy 1 will also come off Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 40 3 3 14 Fusing Unit 1 Remove the upper cover assy see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Remove the stacker cover assy see 3 3 11 6 Remove the four screws 1 lift and remove the fusing unit 2 Cauti
105. nism actuates the printing of image data supplied by the main control board on the paper by electrophotographic process The layout of the electrophotographic process mechanism is shown in Figure 2 3 1 Image Drum Unit The image drum unit consists of a sensitive drum a charger and a developer The unit forms a toner image on the sensitive drum using a electrostatic latent image formed by the LED head 2 Registration Motor The registration motor is a pulse motor of 48 steps rotation with two phase excitement by the signal from the main control board It drives the hopping and registration rollers via two one way clutches according to the direction of rotation 3 Main Drum Motor The main or drum motor is a pulse motor of 48 steps rotation with two phase excitement by the signal from the main control board and is the main motor of this mechanism 4 LED Head Image data for each dot line from the main control board is received by the shift register and latch register The 4992 LED s are driven to radiate the image data on the image drum 5 Fuser The fuser consists of a heater a heat roller a thermistor and a thermostat The AC voltage from the power supply sensor board is applied to the heater controlled by the HEATON signal from the main control board This AC voltage heats the heater The main control board monitors the heat roller temperature via the thermistor and regulates the heater roller to keep it at a designated temperatur
106. o the system maintenance mode turn the POWER switch on while holding the Recover key down Function There are six functions as follows Page count display Loop test Page count printing enable disable EEPROM reset Rolling ASCII continues printing SIDM enable disable DRAM Memory Check mode Detailed descriptions of these functions are provided in Appendix D DIAGNOSTICS TEST Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 4 Adjustments Page 55 4 1 3 Engine Maintenance Mode Note This mode is used only by maintenance personnel and it should not be released to the end users 1 To enter into the engine maintenance mode turn the power on while holding ENTER and FORM FEED keys down 2 Functions of this mode are selected by the menu 3 The way to exit out of this mode varies depending on the settings 4 There are following engine maintenance modes a Head drive time setting Sets the drive time of the LED head b 600 x 1200 DPI strobetime relative value c Installed LED head identification d Printing start position setting Sets the starting position of printing e Drum count total display The total image drum rotation count of the printer as counted by the engine section is displayed on the LCD f Drum count display
107. occur YES Is the paper being fed to above sensor plate inlet YES Is the sensor plate inlet operating normally NO Replace the sensor plate inlet YES Clean the inlet sensor on the power supply sensor board or replace the power supply sensor board or inlet sensor NO Replace the roller A or roller B NO Are the roller A and roller B rotating YES Set the paper properly NO Is the pulse motor turning YES Replace the planet gear NO Is the connector cable being connected properly NO Connect the connector cable properly YES Check the coil resistance approx 32W of the pulse motor Is it normal NO Replace the pulse motor YES Replace the OLEV 11 PCB Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 125 5 CONNECTION DIAGRAM 5 1 Interconnection Diagram 5 2 PCB Layout Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 126 5 1 Interconnection Diagram Copyright 2000 Oki Data Division of OKI America In
108. olarity 3V to 15V LOGIC 0 5 Interface Circuit a Receiving Circuit b Sending Circuit 6 Receive Margin 37 main at all reception rates 7 Communications Protocol a READY BUSY protocol b X ON X OFF protocol 8 Interface Parameter Setting Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 105 1 PREFACE This Maintenance Manual is intended for the service person and describes the field maintenance methods for Multi Purpose Feeder option of OKIPAGE 14i Series LED Page Printer Refer to the Printer Handbook for equipment handling and operation methods 1 1 Functions 1 2 External View and Component Names Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 106 1 1 Functions This optional Multi Purpose Feeder is installed on the front section of the printer and it supplies paper automatically through the operation of pulse motor which is driven by signals sent from the printer The main functions are Paper that can be used Paper T
109. on Fusing unit may be hot Use care when handling Notes 1 When reinstalling or removing the fusing unit tighten or loosen the screws while holding the fusing unit assy 2 down with your hand it is being pushed up by back up roller 2 When reinstalling the screws 1 be sure to direct the screws into preexisting thread and avoid damaging the threads 3 Do not apply excessive torque when tightening the screws 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 41 3 3 15 Back up Roller 1 Remove the fusing unit assy see 3 3 14 2 Lift the left side of the back up roller 1 and pull it out to the left side at this time two bushings back up 2 and the bias springs back up 3 will also come off Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 42 3 3 16 Sensor Plate Inlet 1 Remove the upper cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Press the clamps of three sensor plates inlet and pa
110. on method SAP method Indicates the printer server connection method The SAP method starts connection using the SAP packet from the printer server Support P S version 1 2 to more Indicates the version of the connected print server Support F S version 2 2C 3 1X 4 X 5 Indicates the version of the connected file server Connection of 2 15C and 2 2 is not confirmed Connection retry 3 times 1 to 10 times Indicates the number of retries in the event of connection error c Q Server The Q Server is an application to process the print data The Q Server of this system supports multiple file serves Furthermore it allows connection of multiple print servers for one file server Item Factory default Setup range Description Number of connected file servers 1 to 8 servers Number of connected queues 1 to 64 queues Registered file server name Null character string Maximum four servers Maximum 48 characters Registered queue name Null character string Maximum 84 queues Maximum 48 characters Registered print server name OKIDATA three least significant bytes for MAC address 1 to 48 characters Support F S version 2 2C 3 1X 4 X 5 Indicates the file server version Connection of 2 15C and 2 2 is not confirmed Polling intervals 5 sec 1 to 60 sec Indicates the time of job search intervals for each queue in idle time NDS Tree Name Null character string 1 to 32 characte
111. ort 12 Others 13 Setup 14 TROUBLESHOOTING Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 158 1 Connector 8 pin modular jack Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 159 2 Cable 10BASE T Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 160 3 Signal Contact No Plug Jack Polarity 1 Power feeder 3 2 Power feeder 3 3 Send Receive 4 Receive Send 5 Receive Send 6 Send Receive 7 Power feeder 2 Power feeder 2 8 Power feeder 2 Power feeder 2 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14
112. otify that the microswitch is off and the main control board carries out the cover open process Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 21 2 6 Toner Low Detection Device The Toner Low Detection device consists of a stirring gear which rotates at a constant rate a stirring bar and a magnet on the stirring bar The stirring bar rotation is driven by the link to the protrusion in the stirring gear Operation Toner Low is detected by monitoring the time interval of the encounter of the magnet set on the sensor lever and the magnet on the stirring bar Operation during Toner Full state The stirring bar is rotated due to the mechanical transmission of energy originating from the interlocking with the stirring gear Even when the magnet on the stirring bar reaches the maximum height the stirring bar is pushed by the stirring gear since the other end is being dipped in the toner Operation during Toner Low state When the stirring bar reaches the maximum height it falls to the minimum height due to its own weight since there is no resistance provided by the toner on the other side Because of this the time interval during which it is in encounter with the magnet of the sensor lever becomes longer By monitoring this time interval To
113. per 1 and remove them by pressing them upward from the bottom Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 43 3 3 17 Sensor Plate Outlet Sensor Wire Assy 1 Remove the upper cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the eject roller assy see 3 3 8 4 Remove the face up stacker assy see 3 3 7 5 Remove the lower base unit see 3 3 4 6 Remove the fusing unit assy see 3 3 14 7 Press the clamps of the sensor plate outlet 1 and remove the sensor plate by pushing it up Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 44 3 3 18 Manual Feed Guide Assy 1 Remove the upper cover see 3 3 1 2 Open the manual feed guide assy 1 and release the engagement on both sides with the main unit by carefully bending the manual feed guide assy 1 Note At the time of mounting verify the proper the engagements as shown in the diagram Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updat
114. peration timing chart is shown below Normal Mode Printing Timing Chart The printing operation is carried out in normal mode Under ordinary circumstances such as when the power is turned on or when LOADI signal level is low the normal mode is enabled The printing operation is carried out in the following sequence First the printing data DATAI3 through DATAI0 are stored sequentially shifted in the shift registers of the LED drivers by the printing data synchronous clock CLOCKI Then the printing data stored in shift registers are latched by the high level pulse of LOADI The latched printing data turns the LEDs on by STRB1I N through STRB4I N and actuates printing Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 2 Operation Page 19 2 4 Paper Jam Detection The paper jam detection function monitors the paper condition when the power is turned on and during printing When any of the following conditions arises this function interrupts the printing process If any of the following errors is encountered printing can be recovered by removing the jammed paper by opening the upper cover removing the jammed paper and closing the upper cover Error Cause of error Paper input jam The paper is in contact with the inlet sensor when the power is turned on After
115. r Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 66 6 4 Preparation for Troubleshooting 1 Operator panel display The failure status of the printer is displayed by the liquid crystal display LCD of the operator panel Take proper corrective action as directed by messages which are being displayed on the LCD Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 67 6 5 Troubleshooting Flow Should there be a problem with the printer carry out troubleshooting according to the following procedure flow 6 5 1 LCD Status Message Problem List The status and problems which may be displayed by messages on the LCD are listed in Table 6 1 6 5 2 LCD Message Troubleshooting Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 68 6 5 1 LCD Status Message Problem List The status and problems which may be displayed by messages on the LCD are listed in Table 6 1 below n Exception aaaaaaaa Error address Category LCD status message Code nn
116. r sensor fault has occurred when the TOTAL DRUM COUNT is 30 or less Check the installation of image drum unit Replace the power supply sensor board 79 LED Head Type Error Replace the correct LED Head 80 I F timeout occurred between the main control board and the operator panel Check the operator panel for proper connection Replace the flexible cable operator panel or main control board 90 A watchdog timer timeout occurred 91 CPU Error F0 Monitor error double weight F1 Monitor error argument error Turn the power off then back again Replace the main control board Note When replacing the main control board be sure to install the EEPROM from the old board onto the new board F2 Optional Timeout See Section 6 5 2 5 error F3 Optional status error F4 BG program error Turn the power off then back on again Replace the main control board Note when replacing the main control board be sure to install the EEPROM from the old board onto the new board Controller errors continued F5 System timer program error Defect in the cable of the front feeder paper sensor and the 2 pin connector on the main control board Poor connection of connectors Turn the power off then back on again Repair or replace the defective front feeder paper sensor cable and 2 pin connector on the main control board or reconnect the connectors Replac
117. rface protective layer both having elasticity to secure good contact with the image drum When the DC voltage applied by the power supply exceeds the threshold value charging begins The applied voltage is proportional to the charge potential with offset of approximately 550V 3 Exposure Light emitted by the LED head irradiates the image drum surface with a negative charge The surface potential of the irradiated portion of the image drum drops forming an electrostatic latent image associated with the image signal The image drum is coated with an underlayer UL a carrier generation layer CGL and carrier transfer layer CTL on aluminum base The organic photo conductor layer OPC comprising CTL and CGL is about 20 mm thick The image roller surface is charged to about 750 V by the contact charge of the charge roller When the light from the LED head irradiates the image drum surface the light energy generates positive and negative carriers in the CGL The positive carriers are moved to the CTL by an electrical field acting on the image drum Likewise the negative carriers flow into the aluminum layer ground The positive carriers moved to the CTL combine with the negative charges on the image drum surface accumulated by the contact charge of the charge roller lowering the potential on the image drum surface The resultant drop in the potential of the irradiated portion of the image drum surface forms an electrostatic latent ima
118. rs Indicates the NDS tree name NDS Context Name Null character string 1 to 256 characters Indicats the NDS Context name Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 166 9 EtherTalk a Support OS System7 0 7 1 7 1 X System7 5 7 5 1 7 5 2 7 5 3 7 5 5 MAC OS7 6 8 X 9 b PAP The PAP is an application to process the print data Item Factory default Setup range Description Number of connected clients 1 client 1 client Indicates the number of clients which can be connected simultaneously Simultaneous connection is possible up to one client Printer name OKIPAGE 14i One max 32 characters Indicates the printer name which can be set on the printer Zone name One max 32 characters Indicates the zone to which the printr belongs Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 4 Network Interface option Page 167 10 NetBEUI a Support OS Windows95 98 WindowsNT4 0 Windows2000 b NetBIOS Item Factory default Setup range Description Host name OKI
119. s material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 8 Parts List Page 94 Upper Cover Unit Figure 8 2 Upper cover unit No Name Rating Use Remarks ODA Part No 1 Upper cover 1 40715101 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 8 Parts List Page 95 Base Unit Figure 8 3 Base Unit No Name Rating Use Remarks ODA Part No 1 Plate base 1 41279901 2 Cassette guide L assy 1 51011201 3 Cassette guide R assy 1 51011301 4 Sensor plate paper supply 1 51011401 5 Plate Insulator 1 41301601 6 Main control board Board M7E 1 41249206 7 PCB Assy HV1 1 41228501 8 Power Supply 1 120V 41087901 Power Supply 1 230V 41088001 9 Fan motor 1 41454401 10 Contact assy 1 41445801 11 AC cord 1 120V 51011501 AC cord 1 220 240V 56624301 12 Cassette sensor plate 1 56609701 13 Cassette Assy Paper 1 40473001 14 15 Earth plate 1 51011601 16 Face up stacker cover assy 1 51011301 17 OP Panel assy 1 ODA 40715207 18 Card assy op panel 1 120V 41445901 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata
120. sy see 3 3 3 3 Remove the screw 1 and remove the Sumi card operator panel cable 2 off the latch section of face up stacker 4 Remove both the shield plate 3 and face up stacker 4 together 4 Unlock the latches at two locations and remove the face up stacker 4 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 34 3 3 8 Eject Roller Assy 1 Remove the upper cover assy see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Disengage the eject roller assy 1 from the lower base 2 by pressing the latch section of the eject roller assy 1 in the direction of the arrow shown below and remove the eject roller assy 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 35 3 3 9 Motor Assy 1 Remove the upper cover assy see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Remove the heat sink from the pulse
121. t Multi Purpose Feeder 11ppm Warm up time 45 seconds typical at room temperature 68 o F 20 o C AC 120 230 V 120 VAC for ODA 230 VAC for OEL INT First page print time 7 5 seconds typical for the Letter size paper after warm up 7 Paper feeding method Automatic paper feed or manual paper feed 8 Paper delivery method Face down face up 9 Resolution 600 dpi x 600 dpi true 600 x 1200 dots inch graphics 10 Power input 120 VAC 5 5 15 230 VAC 10 11 Power consumption Peak Approx 600W Typical operation Approx 340W Idle Approx 75W Power save mode Approx 10W 12 Temperature and humidity In operation Power off mode During Storage Unit Temperature 50 90 10 32 32 110 0 43 14 110 10 43 oF oC Humidity 20 80 10 90 10 90 RH Maximum wet bulb 77 80 4 temperature 25 26 8 oF oC Minimum difference between wet and dry bulb temperatures 35 6 2 35 6 2 oF oC 1 Storage conditions specified above apply to printers in packed condition 2 Temperature and humidity must be in the range where no condensation occurs 13 Noise During operation 53 dB A or less Standby 38 dB A or less Quite mode Back ground level 14 Consumables Toner cartridge kit 2 000 Type 5 5 duty Toner cartridge option 4 000 Type 8 5 duty Image drum cartridge 20 000 at continuous printing 14 000 3 page job witho
122. ta com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 146 4 3 Troubleshooting Method When a problem occurs go through the troubleshooting according to the following procedure 4 3 1 LCD Status Message List Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 147 4 3 1 LCD Status Message List The listing of the statuses and problems displayed in the form of messages on the LCD or PC display is provided in Table 4 1 Table 4 1 Classification LCD Status Message Description Recovery method Jam error feeding Notifies of occurrence of jam while the paper is being fed from High Capacity Second Paper Feeder Check the paper in the High Capacity Second Paper Feeder Carry out the recovery printing by opening and closing the cover and turn the error display off When the problem occurs frequently go through the Troubleshooting Jam error ejection Notifies of occurrence of jam while the paper is being ejected from the printer Check the paper in the printer Carry out the recovery printing by opening and closing the cover and turn the error display off Paper size error Notifies of incorrect size paper feeding from High Cap
123. te roller A and B The paper is delivered from the separator into the printer Once delivered into the printer the paper is then controlled and fed through by pulse motor Registration of the printer 2 1 Hopper Mechanism Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 109 2 2 Hopper Mechanism The hopper automatically feeds the printer with the paper being set single sheet at a time After the paper is set in the Multi Purpose Feeder the pulse motor moves the paper and a single paper caught by the separator is fed into the printer Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 110 3 PARTS REPLACEMENT This section covers the procedures for the disassembly reassembly and installations in the field This section describes the disassembly procedures and for reassembly procedures basically proceed with the disassembly procedures in the reverse order 3 1 Precautions Concerning Parts Replacement 3 2 Parts Layout 3 3 Parts Replacement Method Copyright
124. the basic checking items provided in the Printer Handbook 2 Obtain detailed information concerning the problem from the user 3 Go through the checking in the conditions similar to that in which the problem occurred Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 122 4 2 Preparations for the Troubleshooting 1 Display on the operator panel The status of the problem is displayed on the LCD Liquid Crystal Display on the operator panel Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD Status message display Ready LED display Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 123 4 3 Troubleshooting Method When a problem occurs go through the troubleshooting according to the following procedure 4 3 1 LCD Status Message List Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx oki
125. ubleshooting Page 85 6 Prints voids Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 86 7 Poor fusing Poor fusing images are blurred or peels off when the printed characters and images on the paper are touched by hand Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 87 8 White Vertical belts or streaks Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 88 Figure 6 4 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 89 Figure 6 5 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com
126. uct Accessory 2 Multi Purpose Feeder Maintenance 1 PREFACE 107 1 1 Functions 108 1 2 External View and Component Names 109 2 MECHANISM DESCRIPTION General Mechanism 110 2 2 Hopper Mechanism 111 3 PARTS REPLACEMENT 112 3 1 Precautions Concerning Parts Replacement 113 3 2 Parts Layout 114 3 3 Parts Replacement Methods 115 3 3 1 Link 116 3 3 2 Separator 117 3 3 3 OLEV 11 PCB 118 3 3 4 Pulse Motor 119 3 3 5 Planet Gear 120 3 3 6 Roller A and B 121 4 TROUBLESHOOTING Precautions Prior to the Troubleshooting 122 4 1 Precautions Prior to the Troubleshooting 122 4 2 Preparations for the Troubleshooting 123 4 3 Troubleshooting Method 124 4 3 1 LCD Status Message List 125 5 CONNECTION DIAGRAM 126 Table of Contents Page 5 1 Interconnection Diagram 126 5 2 PCB Layout 127 6 PARTS LIST 128 Product Accessory 3 High Capacity 2nd Paper Feeder High Capacity Second Paper Feeder Maintenance 129 1 OUTLINE 130 1 1 Functions 130 1 2 External View and Component Names 131 2 MECHANISM DESCRIPTION General Mechanism 132 2 1 General Mechanism 132 2 2 Hopper Mechanism 133 3 PARTS REPLACEMENT 134 3 1 Precautions Concerning Parts Replacement 135 3 2 Parts Layout 136 3 3 Parts Replacement Methods 137 3 3 1 Steppi
127. ut Power Save Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 1 Specifications Page 7 1 5 Safety Standards 1 5 1 Certification Label 1 5 2 Warning Label 1 5 3 Warning Caution Marking Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 1 Specifications Page 8 1 5 1 Certification Label The safety certification label is affixed to the printer in the position described below Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 1 Specifications Page 9 1 5 2 Warning Label The warning labels are affixed to the sections which may cause bodily injury Follow the instructions on warning labels during maintenance Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter 1 Specifications Page 10 1 5 3 Warning Caution Marking T
128. y Second Paper Feeder option of OKIPAGE 14i Series LED Page Printer Refer to the Printer Handbook for the equipment handling and operation methods 1 0 Outline 2 0 Mechanism Description General Mechanism 3 0 Parts Replacement 4 0 Troubleshooting 5 0 Connection Diagram 6 0 Parts List Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 130 1 OUTLINE 1 1 Functions 1 2 External View and Component Names Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 131 1 1 Functions The printer is mounted on top of this High Capacity Second Paper Feeder The High Capacity Second Paper Feeder supplies paper automatically through the operation of pulse motor hopping which is driven by signals sent from the printer The main functions are Paper that can be used Paper Type Standard Paper Xerox 4200 20 lb Special Paper OHP Sheets for PPC Labels sheets PPC sheets use of envelopes or thick paper is not possible Cut sheet size A4 A5 B5 Letter
129. ypes Standard Paper Xerox 4200 20 lb Special Paper OHP sheets for PPC label sheets PPC sheets Not guaranteed for OHP sheets with attachments on the edge or reverse side Cut Sheet Size Letter Executive A4 A5 B5 A6 Special Size Width 3 425 TO 8 504 inches Length 5 827 to 11 69 inches Weight and Thickness 16 lb to 32 lb 60 128 g m 2 For Label and OHP Sheets Label sheets 0 003937 to 0 005906 inches OHP sheets 0 00315 to 0 004331 inches When using sheets which exceed 24 lb make sure that the paper exits through the face up route Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 107 1 2 External View and Component Names Figure 1 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 108 2 MECHANISM DESCRIPTION General Mechanism The Multi Purpose Feeder feeds the paper into the printer by receiving the signal from the printer which drives the pulse motor inside the Multi Purpose Feeder and this motion is conveyed to rota

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