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1. 4 24 Figure 4 25 Removing the Direct Play Button 4 26 Figure 4 26 Removing the Direct Play Button Board cable 4 26 Figure 4 27 Removing the Bluetooth module screw 4 28 Figure 4 28 Disconnecting the 4 28 Figure 4 29 Lifting the Bluetooth 4 29 4 iv CONFIDENTIAL Tecra A6 Maintenance Manual Figure 4 30 Figure 4 31 Figure 4 32 Figure 4 33 Figure 4 34 Figure 4 35 Figure 4 36 Figure 4 37 Figure 4 38 Figure 4 39 Figure 4 40 Figure 4 41 Figure 4 42 Figure 4 43 Figure 4 44 Figure 4 45 Figure 4 46 Figure 4 47 Figure 4 48 Figure 4 49 Figure 4 50 Figure 4 51 Figure 4 52 Figure 4 53 Figure 4 54 Figure 4 55 Figure 4 56 Figure 4 57 Figure 4 58 Figure 4 59 Figure 4 60 Figure 4 61 Tecra A6 Maintenance Manual Removing the Bluetooth module esee 4 29 Disconnecting the Bluetooth connector 4 30 Removing the Bluetooth module 4 30 Removing the shield cover 4 32 Removing the memory module essere 4 32 Removing the memory 4 33 Removing the wireless LAN unit 4 35 Removing the wi
2. 2 17 Figure 2 6 TV out troubleshooting DEOCESS 2 19 Figure 2 7 TouchPad troubleshooting 2 21 Figure 2 8 Speaker troubleshooting 2 23 Figure 2 9 Optical drive troubleshooting process rnt ees sheets 2 27 Figure 2 10 Modem troubleshooting 2 30 Figure 2 11 PCMCIA troubleshooting process 2 32 Figure 2 12 IEEE 1394 troubleshooting process eene 2 34 Figure 2 13 Wireless LAN troubleshooting process 2 36 Figure 2 14 6INI card troubleshooting process esee 2 38 Figure 2 15 Bluetooth troubleshooting process 2 40 Figure 2 16 Fingerprint troubleshooting 5 2 42 Figure 2 17 Troubleshooting cesses 2 44 Figure 2 18 3D HDD Protection Troubleshooting 55 2 46 Tables Table 2 1 LED 2 8 2525 DC IN LED 2 9 Tecra A6 Maintenance Manual CONFI DENTI AL 2 iii 2 1 Troubleshooting Introduction 2 Troubleshooting Procedures 2 1 Troubleshooting In
3. 4 53 Removing the speakers sessi nennen enne 4 53 Removing the USB Board 4 55 CONFIDENTIAL 4 v 4 Replacement Procedures Figure 4 62 Figure 4 63 Figure 4 64 Figure 4 65 Figure 4 66 Figure 4 67 Figure 4 68 Figure 4 69 Figure 4 70 Figure 4 71 Figure 4 72 Figure 4 73 Figure 4 74 Figure 4 75 Figure 4 76 Figure 4 77 Figure 4 78 Figure 4 79 Figure 4 80 Figure 4 81 Figure 4 82 Figure 4 83 Figure 4 84 4 vi Removing the USB Board 4 55 Removing the USB Board 4 56 Removing the Cable idet A ie td cbe 4 57 Removing the hexagonal screws esee eren 4 57 Removing the system 4 58 Removing the module 4 60 Removing the module sess 4 60 Removing the VGA module heat sink 4 61 Removing the heat sink screws 4 62 Removing the heat sink eese remet 4 62 Removing the fan connector sees eene 4 63 Removing the fan screw from the top side of the system board 4 63 Removing the fan eene 4 64 Turning the CPU cati aee eme 4 64 Removans the CRU uie ettet odds 4 65 Removing the display mask screws
4. Figure 4 69 Removing the VGA module heat sink Installing the VGA Module To install the VGA module follow the steps below and refer to the figure in the preceding section CAUTION If you remove the heat sink use the grease tool to remove the grease on the VGA board and heat sink Reapply fresh grease before installing the heat sink 1 Connect the heat sink to the module by securing it with three M2 5x3 screws Follow the order indicated by the numbers on the heat sink to tighten the screws 2 Seatthe VGA module and secure the module by placing the M2 5x6 and M2 5x16 screws and tightening them Tecra A6 Maintenance Manual CONFIDENTIAL 4 61 4 Replacement Procedures 4 23 Fan amp CPU Removing the Fan amp CPU To remove the Fan Heat Sink and CPU you must first remove the display assembly keyboard top cover and system board and then follow the steps below 1 Turn the system board upside down Remove the four M2 0x4 screws from the heat sink Figure 4 70 Removing the heat sink screws 2 Lift and remove the heat sink from the system board Figure 4 71 Removing the heat sink 4 62 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 3 Remove the fan connector from the system board Figure 4 72 Removing the fan connector 4 Remove the M2 5x3 screw securing the fan from the top side of the system board Figure 4 73 Removing the fa
5. 11 JP2S Mini Express I I F 94 DID C 13 st m C 14 C9 F n 15 C 10 AC Adaptor Connector 4 pin 15 C 11 JP23 S Video Connector C 15 Cad JPISRITI 43 Connector eese C 15 C13 JP21 USB Connector e otc e In oe ee trou C 16 14 JP14 Single USB Connector 6 pin C 16 C15 JP27 MDC Connector 2 C 16 CIO JPASWILBD Connector tieu RUF C 17 C17 T P Connector AE c C 17 CAS JPS Connector 38 pIN C 18 C 19 JP25 1394 Connector nC C 19 C 20 JP2 SPK Connector 2 r EES C 19 C21 SPK OT duri C 19 C22 PJP2 BATT Connector pta teet ten C 19 C 23 1 6 Fingerprint Board Connector 5 pin eee C 20 C 24 JP34 USB Board Connector 10 pin t MR PH d bna dms a Ent C 20 Tecra A6 Maintenance Manual CONFI DENTI AL Appendices 6 25 Docking UE 240 DID C 21 26 416 VGA B DE 200 ttl uem id 25 Appendix D Ke
6. ON OFF BTN ID MODE PWR SUSPLED PWR LED IBNTN KSO17 KSI5 KSI4 KSI3 KSI2 C 17 JP9 Table C 17 T P Connector pin assignments 6 pin name SignalName Name SW SW_L TP_DATA TP_CLK C 18 CONF DENTI AL Tecra A6 Maintenance Manual C 18 JP8 Table C 18 KB Connector pin assignments 38 pin sesame vo ense 1 NUM LED CAPS LED KSO15 KSO10 KSO8 KSO13 KSO3 KSO12 KSI6 KSO6 KSI6 KSOO KSH KSO2 3VS NC NC Tecra A6 Maintenance Manual PADS_LED 3 8 KSO14 KSO11 KSO9 KSI7 KSO7 KSI4 KSO5 KSIO KSO1 KSI2 KSO4 NC NC CONFI DENTI AL C 19 JP25 Table C 19 1394 Connector pin assignments 4 pin ree Sume Te TPBO C 20 JP2 Table C 20 SPK Connector pin assignments 2 rne Sumarsams vO Signal name vo C 21 JP33 Table C 21 SPK Connector pin assignments 2 Signal name VO Pinno Signal Name E 22 PJP2 Table C 22 BATT Connector pin assignments 7 pin re vo ense vo _51 ALI NIMH AB I TS A EC SMDA EC SMCA GND C 20 CONF DENTI AL Tecra A6 Maintenance Manual C 23 JP6 Table C 23 Fingerprint Board Connector pin assignments 5 pin Pinna signar name vo Pie Signalname vo 1 3VS 2 3 USB
7. CPU Atc 4 45 Uim acc 4 48 VGA Module c ae 4 49 Display rr acce 4 50 Dd muU qm ee 4 52 FEL Inyerter Board 4 53 LED Mod le 4 54 Tecra A6 Maintenance Manual CONFIDENTIAL ix Appendices Appendix Handling the LCD 224 112 1 Appendix MN ocv B 1 Appendix PSU ace cc cada ah cease eu een C 1 Appendix D Keyboard Scan Character 2 4 4 4 42 1 D 1 E ac rcc E 1 Appendix F Series Screw Torque Da F 1 Appendix G Reliability G 1 x CONFI DENT AL Tecra A6 Maintenance Manual Chapter 1 Hardware Overview CONFIDENTIAL 1 Hardware Overview 1 CONFIDENTIAL Tecra A6 Maintenance Manual 1 Hardware Overview Chapter 1 Contents 1 1 gcn 1 1 1 2 System E 1 7 1 3 2 5 Inch Hard Disk Drive 1 9 1 4 Optical 1 10 1 4 1 DVD ROM amp CD RW 1 10 142 DVDROM eC 1 11 1 4 3 DVD Super Multi Double 1 12 1 5 uero dedi 1 13 1 6
8. 3 33 Clear Fingerprint Registered co tonal a Rete 3 40 satellite M100 TECRA Series Maintenance Manual 3 1The Diagnostic Test 3 Tests and Diagnostics 3 1 The Diagnostic Test This chapter explains how to use the Test amp Diagnostic program to test the functions of the Base on Cleveland10 T amp D version 1 0 hardware modules The Test amp Diagnostic Program is stored on the T amp D diskettes The program consists of a series of tests that run automatically when the Diagnostics Program items are selected and executed NOTES To start the diagnostics follow these steps 1 Check all cables for loose connections 2 Exit this program when you are at Main Menu The TEST amp DIAGNOSTIC PROGRAM contains the following functional tests You will need the following equipment to perform some of the Diagnostic test programs CONFIG CHECK TEST DMI CHECK TEST SPEAKER AUDIO TEST FAN ON OFF TEST MAIN BATTERY CHARGE TEST FDD TEST ODD TEST KEYBOARD TEST MOUSE PAD TEST LCD PIXELS MODE TEST MAGNETIC SWITCH TEST HDD R W TEST LAN TEST RTC TEST TEEE1394 CODE TEST Speaker EQ Check amp Rewrite Button Test Fingerprint DOS Test 3D G Sensor Test Clear FP Fingerprint Registered The diagnostics diskette 2 pcs A formatted working diskette for the floppy disk drive test Floppy Disk Drive Test A data CD
9. Radeon X1300 64MB 128MB Radeon X1400 64MB 128MB 256MB Nvidia Quadro 64M 128M NVIDIA GeForce Go 7300 64MB 128MB Realtek 861 Audio TI 7412 for PCMCIA 6 in 1 Multimedia Card Reader and IEEE 1394 controller Intel Enkron R 10 100 or Intel Vidalia Gigabit for LAN Display 14 16 10 TFT screen with a resolution of 1280 horizontal x 800 vertical pixels non CSV normal brightness WXGA e 14 1 16 10 TFT screen with a resolution of 1280 horizontal x 800 vertical pixels CSV normal brightness WXGA e 14 1 16 10 TFT screen with a resolution of 1440 horizontal x 900 vertical pixels CSV high brightness WXGA Memory Noon board memory DDR II 533 667MHz at FCS supported Dual channel support Two SODIMM with 256MB 512MB 1GB modules Easy upgrade from bottom of the chassis e Maximum 2GB Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 1 1 Hardware Overview 1 1 Features Video RAM 1 2 Up to 128MB integrated solution and shared with main memory for Mobile Intel 945GM Express Chipset 128MB 256MB or 512MB HyperMemory 64MB 128MB for local cache for ATI Mobility Radeon X1300 with HyperMemory 128MB 256MB or 512MB HyperMemory 64MB 128MB or 256MB for local cache for ATI Mobility Radeon X1400 with HyperMemory ATI does not share with main memory Phoenix First BIOS Flash ROM for system BIOS Suspend to RAM Disk Password protection P
10. 1 15 1 6 1 Main Battery 1 16 1 6 2 ine p 1 17 Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 1 Hardware Overview Figures Figure 1 1 Tables Table 1 1 Table 1 2 Table 1 3 Table 1 4 2 5 inch HDD T 2 5 inch HDD specifications REN 1 9 DVD ROM amp CD RW drive specifications 1 10 DVD ROM drive 1 11 DVD Super Multi Double Layer drive 1 12 CONFIDENTIAL Tecra A6 Maintenance Manual 1 1 Features 1 Hardware Overview 1 1 Features The Tecra Series Personal Computer uses extensive Large Scale Integration LSI and Complementary Metal Oxide Semiconductor CMOS technology extensively to provide compact size minimum weight and high reliability This computer incorporates the following features and benefits CPU e Intel Pentium M Yonah mobile dual core processor FSB 667MHz CAE support 1 66GHz 1 83GHz 2GHz 2 16GHz 2 33GHz and higher with 31W TDP e Intel Pentium M Yonah mobile single core processor FSB 667NHz CAE support 1 66GHz 1 83GHz and higher with 31W TDP Chipset e Intel 945PM with ICH7M Pentium M Extended Graphics model or Intel 945GM with ICH7M Pentium M Extended Graphics model Integrated Graphics model Extended Graphics
11. 4 9 Figure 4 4 Installing the PC card uiuo ete e RR PR AR 4 10 Figure 4 5 Pressing the Memory Card eese eene 4 11 Figure 4 6 Removing the Memory 4 11 Figure 4 7 Installing the Memory Card eese 4 12 Figure 4 8 e sveotetes 4 13 Figure 4 9 Releasing the HDD door screw eese 4 13 Figure 4 10 Removing the HDD 4 14 Figure 4 11 Removing the nne 4 14 Figure 4 12 Releasing the cover screw 4 15 Figure 4 13 Removing the expansion memory module cover 4 15 Figure 4 14 Releasing the memory module 4 16 Figure 4 15 Removing the expansion memory module eee 4 16 Figure 4 16 Removing the optical drive 4 18 Figure 4 17 Removing the optical drive module 4 18 Figure 4 18 Removing the optical drive bracket 4 20 Figure 4 19 Removing 4 22 Figure 4 20 Removing the strip cover 4 22 Figure 4 21 Removing the keyboard screws sese 4 23 Figure 4 22 Removing the keyboard 4 23 Figure 4 23 Disconnecting the keyboard 4 24 Figure 4 24 Removing the
12. seer ce 8 E 24 Russian RU Keyboard TER TEIL ER i Je Jo deje Figure 24 RU keyboard E 12 CONFI DENTI AL Tecra A Maintenance Manual 2 25 Turkish TR Keyboard EGGTTIITGu I3 Ese ele de e D ale ale ETE EFIE ON D Inr E EE PE Figure E 25 TR keyboard 26 Yugoslavian YU Keyboard T 5 RS nem a AG Ded sp PEE Cheer re 1 nis UT Jr I IP dede dem del ee TT A 2 Figure E 26 YU keyboard Maintenance Manual CONFI DENTI AL E 13 E 27 Danish DM Keyboard EEE EEE lle le Ae le sls ale ule nis UA EE Figure E 27 DM keyboard E 28 Slovak SV Keyboard s LLLI s AS E 3 PEPE Figure 28 SV keyboard E 14 CONFI DENTI AL Tecra A Maintenance Manual 2 29 Swedish SD Keyboard i 212 Tm rre NI E IT WEE A e AE do 5 UM 3 dre 5353 H 23 0 0 O 33 Figure E 29 SD keyboard Maintenance Manual CONFI D
13. 1 Insert the Memory Card in the slot and press gently to ensure a firm connection Figure 4 7 Installing the Memory Card 4 12 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 5 HDD CAUTION When handling the HDD do not press the top surface Hold the disk by the sides to prevent damage and loss of data Figure 4 8 HDD Removing the HDD Module Follow the steps below to remove HDD module 1 Turn the computer upside down 2 Release the black M2 5x4 screw to release the HDD door Figure 4 9 Releasing the HDD door screw Tecra A6 Maintenance Manual CONFIDENTIAL 4 13 4 Replacement Procedures 3 Pull up and lift the HDD door to remove it Figure 4 10 Removing the HDD door 4 Pull out the black Mylar tab to remove the HDD unit Figure 4 11 Removing the HDD 5 Remove the four M3x3 silver screws that secure the HDD case and bracket to the HDD 6 Remove the HDD from the HDD case Installing the HDD To install the HDD follow these steps and refer to the figures in the preceding section 1 Seat the HDD in the HDD case and bracket and secure it with four M3x3 silver screws 2 Insert the HDD unit into the HDD slot 3 Secure the HDD door with a black M2 5x4 screw 4 14 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 6 Expansion Memory Removing the Expansion Memory
14. 5 2 SustenID Bx88838883 SystenmNane Toshiba Cleveland main return Press any key to continue Step4 Must to reboot system to make the setting effective You must reboot system to make the setting effective xxx xxx You must remove FDD before the system reboot HH HH YOU reboot system L N1 Step5 If you choice Y the system will reboot If you choice the system will show Notice again see be photo You can press any key to go back test MEMU list You must reboot system to make the setting effective xxx xxx You must inset T amp D diski to FDD before the system reboot ress any key to continue Satellite M100 TECRA A6 Series Maintenance Manual 3 4 3 Tests and Diagnostics 3 23 Clear Fingerprint Registered DOS Tools 3 42 satellite Series Maintenance Manual Chapter 4 Replacement Procedures CONFIDENTIAL 4 Replacement Procedures 4 CONFIDENTIAL Tecra A6 Maintenance Manual Chapter 4 Contents 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 4 18 4 19 4 20 4 21 4 22 4 23 4 24 4 25 4 26 Generale 4 1 pru m 4 7 iis aine 4 9 4 11
15. 5 Korean KO Keyboard TII 3 B E mud gt E E AE sed cabo de en 1 nis X Uu om Me dom 3 md 9 0 AA A Figure E 5 KO keyboard 6 Canadian French CF Keyboard TU T UTI EI MI E SE Figure CF keyboard Maintenance Manual CONFI DENTI AL E 3 7 Portuguese PO Keyboard T Sau E P xs alle X P 5 See TEE TQ ES id Figure E 7 PO keyboard E 8 US INTE US INTE Keyboard ee F E eee Figure E 8 US INTE ALPS keyboard E 4 CONFI DENTI AL Tecra A Maintenance Manual 9 German GR Keyboard TT un E E BK UT Au cm 2 em d 1 4 E dede de Tc 8 3 Figure 9 GR keyboard 210 French FR Keyboard 21S a a TLE C LUZ WU E HN roin EE JP Me dU Die m pue Figure 10 FR keyboard Maintenance Manual CONFI DENTI AL E 5 E 11 Chinese CH Keyboard Bk Sp mu m QU tmm
16. Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are instructed to type in is shown in the boldface type below DISKCOPY A B The display Text generated by the computer that appears on its display is presented in the typeface below Format complete System transferred Tecra A6 Maintenance Manual CONFIDENTIAL v vi CONFI DENTI AL Tecra A6 Maintenance Manual Table of Contents Chapter 1 Hardware Overview 1 1 1 2 System E 1 3 2 Hard Disk Dive 14 Optical device Drives 1 5 Power Supply 1 6 Batteri S gm eI a a ea R Chapter 2 Troubleshooting Procedures 2 1 Troubleshooting 2 2 Troubleshooting PIOWEDSIT 21 ON nee eyelet ens 2 3 Power Supply Troubleshooting 24 Display Troubleshooting uie cro dieat it p itn tel ane pu EM deu Ps bu ds 2 5 Keyboard 2 6
17. 5 me eae Bele ts AG SEPP ETT E nis OX UT p E Ped olf AP AE 3 QU UC SU 2 Figure 18 keyboard Maintenance Manual CONFI DENTI AL 9 E 19 Hebrew HB Keyboard IA ETT EN II UT fom UC SU Figure E 19 HB keyboard E 20 Hungarian HG Keyboard 3982444250 2 5 Figure E 20 HG keyboard E 10 CONFI DENTI AL Tecra A Maintenance Manual 21 Norwegian NW Keyboard gu MES 2 X Uu fom IF ME gd m 3 QU Wi m Figure E 21 NW keyboard 2 22 Dutch DU Keyboard Ya TES GS S mes SEA x eas E E se pe E Figure 22 DU keyboard Maintenance Manual CONFI DENTI AL E 11 E 23 Lithuanian Keyboard m 2 3 Ww OU c b ee TEE US Figure E 23 LI keyboard
18. No Does typed characters appear correctly Allow each test to perform automaticall Is an error detected by any of the diagnostics tests System is normal 2 2 Troubleshooting Flowchart Perform the Keyboard Troubleshooting procedures in section 2 6 Perform the FDD Troubleshooting procedures in section 2 5 After confirming which diagnostics test has detected an error perform the appropriate procedure as outlined below Figure 2 2 Troubleshooting flowchart 2 2 2 4 CONFI DENTI AL Tecra A6 Maintenance Manual 2 3 Power Supply Troubleshooting 2 Troubleshooting Procedures If the diagnostics program cannot detect an error the problem may be intermittent The test program should be executed several times to isolate the problem When a problem has been located perform the appropriate troubleshooting procedures as follows 1 If an error is detected by the battery test perform the Power Supply Troubleshooting procedures in Section 2 3 If an error is detected by the display test perform the Display Troubleshooting procedures in Section 2 4 If an error is detected by the keyboard test perform the Keyboard Troubleshooting procedures in Section 2 5 If an error is detected by the TouchPad test perform the TouchPad Troubleshooting procedures in Section 2 8 error is detected by the audio test perform the Speaker Troubleshooting procedures in Section 2 9 and the Optical Dr
19. Procedure 1 Telephone line connection check Procedure 2 Modem card connection check Procedure 3 Modem card replacement check Procedure 1 Telephone line connection check The telephone cable may be damaged or the connections may be loose Attempt to connect the computer to a network through using the modem If the modem does not function at all go to Procedure 3 If the attempt fails because the computer detects no telephone signal the fault may be in the telephone cable the wall socket or the modem port Perform Check 1 Check 1 sure telephone cable is firmly plugged into both the telephone wall socket and the modem port of the computer If the cable is connected correctly go to Check 2 Check 2 sure the modem port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check3 telephone cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure 2 Modem card connection check Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and ensure that the modem card is well connected to the system board If the problem persists perform Procedure 3 Procedure3 Modem replacement check The modem card or RJ 11 jack may be faulty Try replacing them If the problem persists the system board may be defective or damaged Replace the System Board with a new one following the steps in Chapter 4
20. 12 C 16 SW LED Connector pin assignments 12 pin C 17 T P Connector pin assignments 6 pin eo nnne pua C 17 KB Connector pin assignments 38 pin C 18 1394 Connector pin assignments 4 0 C 19 SPK Connector pin assignments 2 pin C 19 SPK Connector pin assignments 2 pin essere C 19 Connector pin assignments 7 pin C 19 Fingerprint Board Connector pin assignments 5 C 20 USB Board Connector pin assignments 10 pin C 20 Docking I F pin assignments 240 pin C 21 VGA B I F assignments 200 pin eee ter uina eh epe C 25 CONFI DENTI AL Tecra A6 Maintenance Manual Table D 1 Table D 2 Table D 3 Table D 4 Table D 5 Table D 6 Table D 7 Table F 1 Table G 1 Scan codes set 1 and set 2 D 1 Scan codes with left Shift D 5 Scan codes in Numlock mode D 6 Scan codes With Mey ET M D 6 Scan codes IN uid D 7 No 124 k y code TEN D 7 No A26 key Scan Code E D 8 Series Screw en on
21. 2 4 ene suse un DDR_DM2 VSS DDR_DQ18 DDR_DQ23 VSS DDR_DQ29 DDR_DQ28 VSS DDR_DQS 3 DDR_DQS3 VSS DDR_DQ26 DDR_DQ31 VDD DDR CKE1 VDD NC NC VDD DDR 11 DDR MA7 DDR MA6 VDD DDR MA4 DDR MA2 DDR MAO VDD DDR_BS 1 DDR_RAS DDR CSO VDD OTD Tecra A6 Maintenance Manual Table 1 SODIMM I F pin assignments 200 PIN 3 4 suse vo DDR CS1 VDD OTD1 VSS DDR_DQ35 DDR_DQ32 VSS DDR_DQS4 DDR_DQS4 VSS DDR_DQ39 DDR_DQ33 VSS DDR_DQ45 DDR DQ41 VSS DDR_DM5 VSS DDR_DQ42 DDR_DQ43 VSS DDR_DQ52 DDR_DQ53 VSS NC VSS DDR_DQS6 DDR_DQS6 VSS DDR_DQ51 DDR_DQ55 VSS DDR_DQ56 Tecra A6 Maintenance Manual CONFI DENTI AL DDR MA13 VDD NC VSS DDR_DQ36 DDR_DQ37 VSS DDR_DM4 VSS DDR_DQ34 DDR_DQ38 VSS DDR_DQ40 DDR_DQ44 VSS DDR_DQS5 DDR_DQS5 VSS DDR_DQ47 DDR 0046 VSS DDR_DQ48 DDR_DQ49 VSS DDR_CLK1 DDR_CLK1 VSS DDR_DM6 VSS DDR DQ50 DDR DQ54 VSS DDR_DQ60 C 3 2 C4 Table C 1 SODIMM I F pin assignments 200 PIN 4 4 re sume ve DDR_DQ61 VSS DDR_DM7 VSS DDR_DQ58 DDR_DQ59 VSS SMBDATA SMBCLK VDDSPD JP20 DDR_DQ57 VSS DDR_DQS7 DDR_DQS7 VSS DDR_DQ62 DDR_DQ63 VSS SAO SA1 Table C 2 SODIMM I F pin assignments 200 PIN 1 4 we sarar rone sume VREF VSS DDR DQO DDR DQ5 VSS DDR DQSO DDR DQ
22. If the connection is loose reconnect firmly and repeat Procedure 2 If there is still an error go to Check 2 Check2 keyboard may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 3 Check3 system board may be damaged Replace it with a new one following the instructions in Chapter 4 2 16 CONFI DENTI AL Tecra A6 Maintenance Manual 2 6 External USB Devices Troubleshooting 2 Troubleshooting Procedures 2 6 External USB Devices Troubleshooting START Perform external device and connection check Procedure 1 Does the device function when connected toa different USB port Check USB port connection Does an alternative USB Original USB device is faulty device function correctly Replace system board Procedure 2 Figure 2 6 External USB device troubleshooting process Tecra A6 Maintenance Manual CONFI DENTI AL 2 17 2 6 External USB Devices Troubleshooting 2 Troubleshooting Procedures To determine if the computer s external USB devices are functioning properly perform the following procedures Figure 2 6 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 External device and connection check Procedure 2 Replace system board Procedure1 External device and connection check The USB device may be damaged or the connection may be faulty Perform Check 1 Check
23. Replacement Procedures Tecra A6 Maintenance Manual CONFI DENTI AL 2 31 2 Troubleshooting Procedures 2 12 PCMCIA Troubleshooting 2 12 PCMCIA Troubleshooting START Perform SYCARD test Procedure 1 Do errors occur during PCMCIA unit is SYCARD test not faulty Perform PCMCIA socket replacement check Procedure 2 Replace system board Figure 2 12 PCMCIA troubleshooting process 2 32 CONFI DENTI AL Tecra A6 Maintenance Manual 2 12 PCMCIA Troubleshooting 2 Troubleshooting Procedures This section describes how to determine if the PCMCIA card player is functioning properly The process is summarized in Figure 2 12 Perform the steps below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 Sycard test Procedure 2 PCMCIA socket replacement check Procedure 1 SYCARD test The SYCARD test card contains a PCMCIA test program Ensure the card in fully inserted into the socket before running the program If an error occurs during the SYCARD test perform Procedure 2 If no error occurs it is likely that the original PC card was faulty Procedure2 PCMCIA socket replacement check The PCMCIA socket may be damaged or defective for instance the socket pins can be bent Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and replace the socket If the problem persists the system board may be defective or damaged Replace th
24. Table C 2 Table C 3 Table C 4 Table C 5 Table C 6 Table C 7 Table C 8 Table C 9 Table C 10 Table C 11 Table C 12 Table C 13 Table C 14 Table C 15 Table C 16 Table C 17 Table C 18 Table C 19 Table C 20 Table C 21 Table C 22 Table C 23 Table C 24 Table C 25 Table C 26 App viii System board ICs top and bottom B 3 System board connectors top and bottom B 4 SODIMM I F pin assignments 200 PIN eese nennen 1 SODIMM pin assignments 200 PIN esee C 4 RGB pin assignments 15 pin C 8 HDD pin assignments 22 ITI C 9 ODD I F pin assignments 52 0 C 10 PC Card pin assignments 68 3 C 11 Mini Express I F pin assignments 54 0 C 13 LVDS assignments 14 Fan pin assignments C 15 AC Adaptor Connector pin assignments 4 C 15 S Video Connector pin assignments 6 pin C 15 RJ11 45 Connector pin assignments 16 pin C 15 USB Connector pin assignments 6 C 16 Single USB Connector pin assignments C 16 MDC Connector pin assignments
25. Ti E KZ Figure 11 CH keyboard E 12 Swiss Darfon SW Keyboard c EIIIITIIIIITI IEEE E B CEN Figure E 12 Swiss Darfon keyboard E 6 CONFI DENTI AL Tecra A Maintenance Manual 2 13 Italian IT Keyboard Eg 98 Figure E 13 IT keyboard 14 Belgian BE Keyboard med hea nm 2 ee E EE E em d de Me S T a m 9 7 D mns Figure E 14 BE keyboard Maintenance Manual CONFI DENTI AL e 2 E 7 E 15 Arabic AR E Keyboard 5 E Jj AGE TT RET EIS 3 OU Cow UT AR 2 Figure E 15 keyboard E 16 Czech CZ Keyboard C TTT TEE E 5 lt 21 gt PEER Figure E 16 CZ keyboard E 6 CONFI DENTI AL Tecra A Maintenance Manual 217 Estonian EST Keyboard E PTIT IIIJ Figure E 17 EST keyboard 218 Greek GK Keyboard I RTT TA33333
26. X 4 13 4 15 Optical Drive Mod le 655 cei lesdesiestes ces ces ceo tha ea 4 18 Optical M 4 20 4 22 Direct play button 4 26 Bluetooth module 4 28 4 32 Wireless LAN 4 35 Modem T 4 39 Display 4 42 4 45 PM 4 49 Fingerprint Module 08 4 51 MC M M 4 53 Tui EDES AS DEE 4 55 System 4 57 Mod le 4 60 POR c 4 62 Display Mask 4 67 PUPIQTIITUI RDE 4 69 ECD Module 4 72 Tecra A6 Maintenance Manual CONFIDENTIAL 4 iii 4 Replacement Procedures Figures Figure 4 1 Unlocking the battery lock 4 7 Figure 4 2 Removing the battery enne 4 7 Figure 4 3 Removing the PC certo
27. e VR volume control e Wireless communication switch e HIR CIR for 10 10G 240 pin connector for advance port replicator e One DC in jack e One RJ 11 jack for 56kbps V 92 modem e One RJ 45 jack with LED indicator e Kensington lock e One IEEE 1394 port e Fingerprint authentication One 6 1 1 push push type flash card connector and card reader e Internal Mic array One type II PCMCIA slot with shutter door PCMCIA Card Organization One type card socket with shutter door TI 7412 controller PC 95 supported No ZV port support SRAM OTPROM FLASH ROM mask ROM memory card up to 64MB Modem LAN card e CardBus ACPI 1 0B compliant Multiple Digital Media Card Slot TI 7412 controller Supports SD MMC MS MS Pro xD mini SD with adapter SD IO supported High speed SD support Dummy rubber cover for slot 1 4 CONFIDENTIAL Tecra A6 Maintenance Manual 1 1 Features 1 Hardware Overview IEEE1394 port 7412 controller Enables high speed data transfer directly from external device such as digital video cameras Modem e Internal modem with MDC solution Support for the 90 or V 92 standards depending on the region and provides a modem jack for connection to a telephone line Speed of data and fax transfer depends on the analog telephone line conditions Universal Serial Bus USB The computer has four Universal Serial Bus USB ports that comply with the
28. 1 sure USB device cable is firmly plugged into one of the USB sockets If the cable is connected correctly go to Check 2 Check2 Plug the USB device into another USB socket there are three in all If the USB device still does not work go to Check 4 If the device functions correctly when connected to another USB port go to Check 3 Check3 sure that the USB socket is firmly secured to the system board of the computer If the malfunction remains the system board may be damaged Go to Procedure 2 Check4 Connect an alternative USB device to one of the computer s USB ports and then boot the computer The computer automatically detects the external device If the alternative USB device works correctly the original device may be damaged and should be replaced If the alternative USB device appears to have the same problem as the original device the system board may be damaged Go to Procedure 2 Procedure2 Replace system board If the error persists the system board may be damaged Replace it with a new one following the instructions in Chapter 4 2 18 CONFI DENTI AL Tecra A6 Maintenance Manual 2 7 TV Out Failure Troubleshooting 2 Troubleshooting Procedures 2 7 TV OutFailure Troubleshooting START Perform TV connection check Procedure 1 Does replacement TV cable function properly ne SEDES Perform TV set check Procedure 2 Use different TV TV functioning ok No
29. 2 5 Keyboard Troubleshooting To determine if the computer s keyboard is functioning properly perform the following procedures Figure 2 5 outlines the process Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 External keyboard check Procedure 2 Diagnostic check Procedure 3 Connector and replacement check Procedure 1 External keyboard check Connect a USB keyboard to one of the computer s USB ports then boot the computer The computer automatically detects the external keyboard If the external keyboard works correctly the internal keyboard or its connections may be faulty Go to Procedure 2 If the external keyboard appears to have the same problem as the internal keyboard the system board may be damaged Replace it with a new one following the instructions in Chapter 4 Procedure2 Diagnostic check Run the Diagnostic Program which will automatically execute the Keyboard Test Refer to Chapter 3 Tests and Diagnostics for more information on how to run the program If an error is located go to Procedure 3 If an error does not occur the keyboard is functioning properly Procedure3 Connector and replacement check The keyboard and or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 sure the keyboard cable is firmly connected to the system board
30. A6 Series Maintenance Manual 3 18 Read 1394 GUID 3 Tests and Diagnostics 3 18 Read 1394 GUID This test will check if the computer s EEPROM 1394GUID code is correct NOTE Must open the RAM Door to see RAM connector GUID bar code before test item begins The figure below will be displayed lease check RAM Connector GUID bar code 1394 Code Check Program 1 8 PE SH 1394code B88823F557648816D Are you check OK Y N Satellite M100 TECRA A6 Series Maintenance Manual 3 29 3 Tests and Diagnostics 3 19 6Button Test 3 19 6Button Test The control button test allows the user to manually test each of the five CD control buttons Key WWW need to press first One will hear one bi sound when press WWW or Audio Sound and continuously bi sound for another key test The figure below will be displayed Toshiba Button Test Program Written By Compal SH Team U1 1 2885 5 13 xxx lt Ctrl C gt To Quit Press each of the buttons on the front panel in turn A yellow bar will appear on the relevant section of the figure if the button passes the test Press Ctrl C to quit the test 3 30 satellite Series Maintenance Manual 3 20 Fingerprint DOS Test 3 Tests and Diagnostics 3 20 Fingerprint DOS Test This test will check if the computer s Fingerprint function is OK NOTE Execution of this test destroys fingerprint data The subtests run ste
31. AI 0 1 2 ut 7 eu gt o ae wif G an al Uc O gt Figure 4 49 Removing the top cover back panel screws Tecra A6 Maintenance Manual CONFIDENTIAL 4 45 4 Replacement Procedures 2 Turn the computer over again and remove the following screws securing the top cover M2 5x8 two screws on the left side M2 5X6 two screws M2X4 one screw M2 5x8 Figure 4 50 Removing the top cover front panel screws 3 Detach two speaker cables touch pad FPC cable and finger print unit FPC cable from the top cover Figure 4 51 Removing the cables 4 46 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Lift off the top cover 4 Replacement Procedures Tecra A6 Maintenance Manual Figure 4 52 Removing the top cover CONFIDENTIAL 4 47 4 Replacement Procedures Installing the Top Cover To install the top cover follow the steps below and refer to the figures in the preceding section 1 Seatthe top cover and secure the speaker cables finger print unit FFC cable and touch pad unit FFC cable to the system board 2 Secure the top cover with two M2 5x6 screws two M2 5x8 screws and one M2x4 screw 3 Turn the computer upside down and secure the 18 screws to the rear panel 4 48 CONFIDENTIAL Tecra A6 Maintenance
32. AL Tecra A6 Maintenance Manual 2 8 Touch Pad Troubleshooting 2 Troubleshooting Procedures 2 8 TouchPad Troubleshooting START TouchPad connection check Procedure 1 TouchPad replacement check Procedure 2 Replace system board Figure 2 8 TouchPad troubleshooting process Tecra A6 Maintenance Manual CONFI DENTI AL 2 21 2 Troubleshooting Procedures 2 8 TouchPad Troubleshooting To determine if the computer s built in TouchPad is functioning properly perform the following procedures Figure 2 8 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 TouchPad connection check Procedure 2 TouchPad replacement check Procedure1 TouchPad connection check The TouchPad is connected via the TouchPad FPC to the system board Make sure the TouchPad FPC cable is firmly connected to the TouchPad and system board Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks If any of the connections are loose reconnect firmly If any of the connections is damaged or there is still an error go to Procedure 2 Procedure2 TouchPad replacement check The TouchPad unit or FPC may be defective or damaged Replace each with a new one following the steps in Chapter 4 If the FDD is still not functioning properly replace the system board with a new one following the steps in Chapter 4 2 22 CONFI DENTI AL Tecra A6 Maintenance M
33. CONFI DENTI AL Tecra A6 Maintenance Manual C 9 C 10 C 11 12 JP16 Table C 9 Fan pin assignments 3 pin rne Signal name vO sianar name 10 1 FAN1 VOUT 2 FAN SPEED1 3 GND PJP1 Table C 10 AC Adaptor Connector pin assignments 4 pin rne signar name vo Pinno 10 1 DC IN 51 2 DC IN 51 3 GND 4 GND JP23 Table C 11 S Video Connector pin assignments 6 pin Crime siomai name vo Signal name vo 1 GND 2 ND JP13 Table C 12 RJ11 45 Connector pin assignments 16 re sesame vo ense 1 RJ45 1 RJ45 PR1 RJ45 PR2 RJ45 PR3 RJ45 RJ45 PR2 RJ45 PR4 RJ45 PR4 LED LINK10 100 ACTIVITY LED GND GND GND GND Tecra A6 Maintenance Manual CONF DENTI AL CONFI DENTI AL Tecra A6 Maintenance Manual C 13 JP21 Table C 13 USB Connector pin assignments 6 pin ree Sume gt USB_VCCB USB20D USB20P GND C 14 JP14 Table C 14 Single USB Connector pin assignments 6 pin rene sararan 19 10 USB_VCCC USB20P USB20P GND C 15 JP27 Table C 15 MDC Connector pin assignments 12 pin ACZ_SDOUT REV GND 3 3V ACZ_SYNC GND ACZ_SDIN1 GND REEST ACZ_BITCLK Tecra A6 Maintenance Manual CONFI DENTI AL C 16 JP4 Table C 16 SW LED Connector pin assignments 12 pin
34. GS T 3 16 LCD Pixels Mod TeSt M 3 18 P c ina 3 19 HOD di amr ees 3 20 LAN MI ere ree a aA rE EAEE 3 22 RTO Test rusek daca dene M ME 3 24 CONFI DENTI AL Tecra A6 Maintenance Manual Chapter4 Replacement Procedures 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 4 18 4 19 4 20 4 2 4 22 4 23 4 24 General ercsi 4 4 ln C J 4 0 4 11 M S 4 13 Expansion Memory tend 4 15 Optical Drive 4 18 cM T 4 20 t 4 22 hlivsesibseile m 4 25 Wireless LAN e 4 27 4 30 c 4 33 4 35 4 37 Direct Play Button Module 4 39 ET 4 41 Systemi Board ooi eee Dui eed 4 42
35. Manual 3 2 Executing the Diagnostic Test 3 Tests and Diagnostics It will skip this process if key pressed And then it will check if it s necessary to leave this program Program will quit when key pressed and it will go back main menu for next test if key pressed Cleveland CHAQAA DOS MODE Function T amp D DISKETTE MENU A CONFIG CHECK TEST J LCD PIXELS TEST 5 30 G Sensor TEST B DMI CHECK TEST K Magnetic Switch FP Registered C SPEAKER AUDIO TEST L HDD R H TEST U N A D FAN ON OFF TEST M LAN TEST BATTERY TEST TEST H N A Cleveland T amp D Function test 1 8 2806 81 062 Please select a test item x Do you copy log file to floppyl N1 Satellite M100 TECRA A6 Series Maintenance Manual 3 7 3 Tests and Diagnostics 3 3Display Configuration 3 3 Display Configuration This Item will show the unit configuration It includes CPU type Single Dual Yunah Cache CPU speed CPU FSB DDRAM SIZE ODD TYPE DVD SuperMulti COMBO Panel ID HDD type amp capacity Vendor ID Model Firmware size VGA CHIP TYPE Battery cell 6cell 9cell 12cell Wireless type LAN Enkron R Vidalia Bluetooth FIR Docking 1394 SKU ID screen should display as below PUTVPE Dual Vonah PUCatche 2648 PUSpeed 1 66GHZ PUFSB 667HHZ DRAWS 12 512 0DDTVPE Supe
36. N 4 USB P 5 GND C 24 JP34 Table C 24 USB Board Connector pin assignments 10 pin rese sume 5VALW 5VALW USB_EN GND USB20_N2 USB20_P2 GND USB20_N3 USB20_P3 GND Tecra A6 Maintenance Manual CONFIDENTIAL C 21 25 JP17 Table C 25 Docking I F pin assignments 240 pin 1 4 Cere Tene Touran DKN DKN DCOCT1 5VS PS_CLK KB_CLK 1394 PHYRST FIND _S3P DPCONF_S5P NC GND D_DDC_CLK D_CRT_R D_CRT_G D CRT B D CRT VSYN C DVI_SCLK NC GND NC NC DVI_TXD2 DVI_TXD2 DVI_TXD1 DVI_TXD1 DVI 0 DVI_TXDO GND GND DVI_TXC DVI_TXC DVI DET NC NC NC NC NC C 22 CONF DENTI AL Tecra A6 Maintenance Manual Table C 25 Docking I F pin assignments 240 pin 2 4 39 NC 40 NC NC NC NC NC NC NC NC NC NC NC NC RJ45_MDI3 RJ45_MDI3 NC NC MDC1_RING MDC2_TIP DKN_B DKN_B EJCTSW 5VS PS_DATA KB_DATA GND NC 1394 DILSON _ S3P we GND D_DDC_DATA GND GND D_CRT_HSYN C DVI SDATA NC GND NC NC NC NC NC NC NC NC GND NC NC NC NC NC NC NC NC NC NC NC NC NC Tecra A6 Maintenance Manual CONF DENTI AL C 23 Table C 25 Docking I F pin assignments 240 pin 3 4 NC NC 107 108 109 GND 110 NC 111 NC 112 NC 113 NC 114 NC 115 NC 116 NC 117 NC 118 NC 119 NC 120 NC 121 122 pa 124 5VS K2 125 5VALW 126 TPA14 127 GND 128 1 129 NC
37. SA1 Tecra A6 Maintenance Manual CONFIDENTIAL C 3 JP15 Table C 3 RGB I F pin assignments 15 pin ne Sinne CRTRL CRT GL CRT BL GND GND GND GND GND CRT_VCC GND NC DSUB_12 HSYNC_L VSYNC_L DSUB_15 C 8 CONF DENTI AL Tecra A6 Maintenance Manual JP26 Table C 4 HDD I F pin assignments 22 Signainame vo 1 GND SATA TXNO SATA RXNO GND VCC3 GND GND VCC5 GND GND NC Tecra A6 Maintenance Manual CONFI DENTI AL sianar name vo 0 SATA_TXPO GND SATA RXPO VCC3 VCC3 GND VCC5 VCC5 RESERVE NC NC C 9 JP24 Table C 5 ODD I F pin assignments 52 pin me Samen 1 INT CDL CD AGND SIDE_RST SD_D7 SD_D6 SD_D5 SD_D4 SD_D3 SD_D2 SD_D1 SD DO GND IDE DIOW IDE DIORDY IDE IRQ IDE DA1 IDE DAO SW SD 5 1 SHDD LED 5VCD 5VCD GND GND GND NC GND INT_CD_R GND SD_D8 SD_D9 SD_D10 SD_D11 SD_D12 SD_D13 SD_D14 SD_D15 SD_DREQ SD_IOR GND IDE_DDACK NC 5VCD IDE_DA2 SW_SD_CS 3 5VCD 5VCD 5VCD GND GND GND 5VCD GND CONFI AL Tecra A6 Maintenance Manual JP11 Table C 6 PC Card I F pin assignments 68 pin 1 2 rne sional name 10 1 GND S1 04 S1 D6 S1_CE1 S1_OE S1 A9 S1 A13 S1 S1 S1 A16 S1 A12 S1 A6 S1 A4 S1 A2 S1 A0 51 D1 S1 WP GND 51 D11 S1 D13 S1 D15 S1 VS1 S1 IO
38. TEST Speaker EQ Check amp Rewrite Button test Fingerprint DOS Test 3D G sensor DOS Test Clear FP Fingerprint Registered satellite M100 TECRA Series Maintenance Manual 3 2 Executing the Diagnostic Test 3 Tests and Diagnostics The below display will show up at the beginning of T amp D program Cleveland CHAQAA DOS MODE Function T amp D DISKETTE MENU NENNEN X77 7371770 Cleveland T amp D Function test 1 8 2806 81 062 If the test result passes the following display will show up ress any key to continue Satellite M100 TECRA A6 Series Maintenance Manual 3 5 3 Tests and Diagnostics 3 2 Executing the Diagnostic Test If an error is detected and a test fails the following message displays IP del JC IL ress any key to continue Then press any key for next actions the below display presented if copying test log file onto diskette is necessary This action will be executed when key pressed Cleveland CHAQAA DOS MODE Function T amp D DISKETTE MENU A CONFIG CHECK TEST J LCD PIXELS TEST 5 30 G Sensor TEST B DMI CHECK TEST K Magnetic Switch T Clear FP Register C SPERKER AUDIO TEST L HDD R H TEST PAS D FAN ON OFF TEST M LAN TEST E MAIN BATTERY TEST N RTC TEST H N A Cleveland T amp D Function test 1 8 2806 81 062 Please select a test item Do you copy log file to floppyl N1 3 6 satellite M100 TECRA A6 Series Maintenance
39. and green Green solid The battery is fully charged e Orange The computer is quick charging the battery the battery is low Power ON OFF sequence When power is turned on or off the EC starts the power on or off sequence 500 4 power ON sequence 5 power OFF sequence Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 13 1 Hardware Overview 1 5 Power Supply Battery charging control The EC controls the following The quick charging ON OFF The detection of full charge Detection of the low battery The EC detects the low battery point by the gas gauge LBIOM The system will be driven by the battery for 12 more minutes LBO The battery won t be able to drive the system after 3 minutes LBlI The battery can drive the system only during the suspend process LB2 The battery cannot drive the system New battery installation Whena new battery is installed the EC communicates with the E PROM in the battery to read information of the newly installed battery Battery capacity calculation The EC reads battery remaining and percentage capacity from the battery through SMBus 1 14 CONFIDENTIAL Tecra A6 Maintenance Manual 1 6 Batteries 1 Hardware Overview 1 6 Batteries The computer has two types of battery Main battery pack 18650 size RTC battery The removable main battery pack is the computer s main power source when the AC adaptor is not
40. drive device COMBO device Figure 2 11 outlines the process Perform the steps below starting with Procedure 1 and continue with the other procedures as required Procedure 1 Audio CD test Procedure 2 Drive cleaning check Procedure 3 Software check Procedure 4 Diagnostic test Procedure 5 Connection and replacement check Procedure 1 Audio CD check First insert an audio CD into the CD DVD drive If it works the problem is not with the drive Go to Procedure 3 If the audio CD does not work go to Procedure 2 If the CD DVD LED on the front panel does not light when the disc is played and the drive gives no response go straight to Procedure 3 Procedure2 Drive cleaning check Insert a CD DVD drive cleaning disk into the drive clean according to the drive cleaning product instructions If the problem persists go to Procedure 3 Procedure3 Software check Ensure that the appropriate driver has been installed on the computer for the CD DVD drive Procedure 4 Diagnostic test The audio test program stored in the Diagnostics Disk will test the drive s ability to play an audio CD See Chapter 3 for details If any errors occur while executing the diagnostic program go to Procedure 5 2 28 CONFI DENTI AL Tecra A6 Maintenance Manual 2 10 Optical Drive Troubleshooting 2 Troubleshooting Procedures Procedure5 Connection check and replacement check The optical drive connects to the system board The drive may be disconnected
41. execute this test the keyboard layout is drawn the display When any key is pressed the corresponding key on the screen changes to black as shown below It will indicate whether the subtest is passed or failed after the question NOTE The Fn key cannot be tested in the keyboard test To determine whether the Fn key is working correctly press Fnt F6 or Fn F7 keys to check if LCD display brightness change gradually Satellite M100 TECRA Series Maintenance Manual 3 15 3 Tests and Diagnostics 3 10 Keyboard Test Keyboard pad sequential test Compal 86 key UK natrix 38 Press lt Fn Up gt and lt Fn Down gt key Keyboard pad sequential test Compal 85 Key US matrixa HM AU 2 UE FS 6 LF8 F9 11 12 PSC PAU 1 PRN HME PGU PGD END LEA B Press lt Fn Up gt and lt Fn Down gt key 3 16 satellite M100 TECRA Series Maintenance Manual 3 11 Mouse Pad Test 3 Tests and Diagnostics 3 11 Mouse Pad Test The Mouse test allows the user to select and assign values to the following using the Touch Pad or Tab key to move between selections 1 Mouse Speed on a scale from slow to fast 2 Acceleration Off Low Medium High 3 Button Assignments Left Right Right button either Unassigned or Drag Lock 4 Swap Buttons Left Right NOTE The Touch Pad test cannot be used to test an external USB mouse The Touch Pad button subtest allows
42. is lit but the Bluetooth function is still faulty the antenna module may be damaged Replace with a new antenna following the steps in Chapter 4 Replacement Procedures If the problem persists or if the Bluetooth communication LED is not lit when the Bluetooth communication switch is turned to go to Check 3 Check3 Bluetooth module may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 4 Check4 system board may be damaged Replace it with new one following the instructions in Chapter 4 2 42 CONFI DENTI AL Tecra A6 Maintenance Manual 2 15 5INI Card Troubleshooting 2 Troubleshooting Procedures 2 17 Fingerprint Troubleshooting SIART Fingerprint connection check Procedure 1 Fingerprint replace ment check Procedure 2 Replace system board END Satellite 100 Series Maintenance Manual CONFI DENTI AL 2 39 2 Troubleshooting Procedures 2 16 Bluetooth Troubleshooting To determine if the computer s built in Fingerprint is functioning properly perform the following procedures Figure 2 17 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 Fingerprint connection check Procedure 2 Fingerprint replacement check Procedure 1 Fingerprint connection check The Fingerprint is connected via the Fingerprint FPC to the system board Make sure the Fingerprint FPC cable is firmly co
43. low state 12 minutes LED on for 1 second remaining every 4 seconds Amber blinking Battery within critical low state 3 LED on for 1 second minutes remaining The system is protected and cannot be re powered on without the AC power connected Amber color off Battery not in low or critical low state It s in discharging state 2 8 CONFI DENTI AL Tecra A6 Maintenance Manual every 2 seconds 2 3 Power Supply Troubleshooting 2 Troubleshooting Procedures Table 2 2 DC IN LED AC IN LED Power supply status AC power exists LED is solid green Off No AC power exists To check the power supply status install a battery pack and connect an AC adaptor to the DC IN port on the computer and to a power supply If the DC IN LED or Battery LED is not lit go to Procedure 2 Procedure2 Adaptor battery replacement A faulty adaptor may not supply power or may not charge the battery Perform Check 1 Check 1 Connect a new AC adaptor If the problem is not resolved go to Check 2 Check 2 Insert a new battery If the problem is still not resolved go to Procedure 3 Tecra A6 Maintenance Manual CONFI DENTI AL 2 9 2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Procedure3 Power supply connection check The power supply wiring diagram is shown below Any ofthe connectors may be disconnected Perform Check 1 Check 1 Check 2 Check 3 Check 4 Check 5 Check 6 Disconnect the AC power cord
44. mode including cylinders heads sectors and sizes LBA Logical Block Addressing mode including sectors and sizes Support Ultra DMA Mode Model HDD Utility for Testing only Ver 1 8 nane Firmware revision Serial number CHR CHR CHR CHR LBA LBA Support Ultra DMA Mode Mode Mode Mode Mode Mode Mode cylinders heads sectors sizes sectors sizes Support PIO Mode Begin Testing gt Testing of Sectors Press Ctrl Break keys to stop testing 1025 838810584 08 CA30A71A CSL384D5CARPWA 58665126 28615 MB Sequential read all surface 13300947 Satellite M100 TECRA Series Maintenance Manual 3 21 3 Tests and Diagnostics 3 14 HDD R W Test NOTE Press Ctrl Break keys can terminate the current subtest The screen should display as previous picture indicating whether the subtest is passed or failed when finished NOTE The AC adaptor should be connected to successfully run this test 3 22 satellite Series Maintenance Manual 3 15 LAN Test 3 Tests and Diagnostics 3 15 LAN Test The LAN test checks the LAN full duplex environment And LAN information will show on the test screen Device Registers FIFOs Interrupt Loopback Test s The subtests run step by step As below Stepl Select Test Adapter Item to press Enter key Diags 91 84 56 85 Intel R Diagnostic Tool for PRO Series E
45. or the drive or system board may be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the drive is firmly connected to the system board If the connection is good and there is still an error go to Check 2 Check2 drive or drive cable may be defective or damaged Replace each with a new one following the steps in Chapter 4 Replacement Procedures the drive is still not functioning properly perform Check 3 Check3 system board may be damaged Replace it with new one following the instructions in Chapter 4 Replacement Procedures Tecra A6 Maintenance Manual CONFI DENTI AL 2 29 2 Troubleshooting Procedures 2 11 Modem Troubleshooting 2 11 Modem Troubleshooting START Perform telephone line connection check Procedure 1 Check replace telephone line and connections Computer unable to detect telephone signal Perform connection check Procedure 2 Perform replacement check Procedure 3 Replace system board Figure 2 11 Modem troubleshooting process 2 30 CONFI DENTI AL Tecra A6 Maintenance Manual 2 11 Modem Troubleshooting 2 Troubleshooting Procedures This section describes how to determine if the computer s modem is functioning properly Figure 2 11 outlines the process Perform the steps below starting with Procedure 1 and continuing with the other procedures as required
46. over the CPU and secure with four screws in the order indicated on the heat sink 4 66 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 24 Display Mask Removing the Display Mask To remove the display mask first remove the display assembly as described earlier and then follow the steps below 1 Remove four M2 5x6 black screws securing the display mask to the LCD module 0 m e Figure 4 77 Removing the display mask screws 2 Carefully insert your fingers between the display mask and the LCD panel and pry open the snaps Start with the four snaps at the top of the display mask Continue unsnapping the display mask along the two sides and the bottom edge to remove the display mask Figure 4 78 Removing the display mask Tecra A6 Maintenance Manual CONFIDENTIAL 4 67 4 Replacement Procedures Installing the Display Mask To install the display mask follow the steps below and refer to the figures in the preceding section 1 Seat the display mask and secure the snaps on each side 2 Secure the display mask with four M2 5x6 screws 4 68 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 25 FL Inverter Board Removing the FL Inverter Board To remove the FL inverter board first remove the battery pack display assembly and display mask then follow the steps below 1 Remove M2 5x4 black screw securing the FL inverter board to t
47. seen 4 67 Removing the display 4 67 Removing the SCre 4 69 Removing the 4 69 Removing the FL inverter 4 70 Removing the LVDS cable 4 72 Removing the LCD 4 72 Removing the bracket 4 73 CONFIDENTIAL Tecra A6 Maintenance Manual 4 1 General This chapter explains how to disassemble the computer and replace Field Replaceable Units FRUs It may not be necessary to remove all the FRUs in order to replace one The chart below is a guide to which FRUs need to be removed in order to remove others Always start by removing the battery pack next optional items such as the optional PC Card or memory card and then follow the chart downward removing only those FRUs necessary to reach the one you think is causing the computer to operate improperly Refer to the example on the following page Battery pack Expansion Memory Module Keyboard Wireless LAN Direct Play Button Display Assembly Module Bluetooth Module Top Cover Display Mask Speakers USB Module System Board FL Inverter Board Fingerprint Touch Pad Module VGA Module Heat sink LCD Module CPU Tecra A6 Maintenance Manual CONFIDENTIAL 4 1 4 Replacement Procedures The example below shows FRUs to be removed before the CPU can be removed The CPU is located on the system board u
48. set Replace system board Figure 2 7 TV out troubleshooting process Tecra A6 Maintenance Manual CONFI DENTI AL 2 19 2 Troubleshooting Procedures 2 7 TV Out Failure Troubleshooting To determine if the computer s TV out port is functioning properly perform the following procedures Figure 2 7 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 TV connection check Procedure 2 TV set check Procedure 1 TV connection check The TV cable may be damaged or the connections may be loose Perform Check 1 Check 1 sure TV cable is firmly plugged into both the TV set and the TV out port of the computer If the cable is connected correctly go to Check 2 Check 2 sure the TV out port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check3 TV cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure2 set check The TV set may be faulty Perform Check 1 Check 1 Try using the set for television reception If it does not work the set may be damaged If the set does work perform Check 2 Check2 Try connecting a different television to the computer If the replacement television works the original set may be damaged If the replacement set does not work the system board may be damaged Replace it with a new one following the instructions in Chapter 4 2 20 CONFI DENTI
49. summarized in Figure 2 15 Perform the steps below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 5 SD MMC MS MS Pro XD card test Procedure 2 51 socket replacement check Procedure 1 card test The SINI test card contains a SINI test program Ensure the card in fully inserted into the socket before running the program If an error occurs during the card test perform Procedure 2 If no error occurs it is likely that the original card was faulty Procedure2 5IN1 card socket replacement check The 51 1 card socket may be damaged or defective for instance the socket pins can bent Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and replace the socket If the problem persists the system board may be defective or damaged Replace the system board with a new one following the steps in Chapter 4 2 40 CONFI DENTI AL Tecra A6 Maintenance Manual 2 15 5INI Card Troubleshooting 2 Troubleshooting Procedures 2 16 Bluetooth Troubleshooting START Preform diagnostic test Procedure 1 Bluetooth is not faulty Continue troubleshooting refer to Figure 2 1 Was a Bluetooth problem detect Perform connector and replacement check Procedure 2 Replace Bluetooth antenna moudle Replace system board Figure 2 16 Bluetooth troubleshooting process Satellite 100 Series Maintenance Manual C
50. system is functioning properly 2 42 CONFI DENTI AL Tecra A6 Maintenance Manual 3 1The Diagnostic Test 3 Tests and Diagnostics Chapter 3 Tests and Diagnostics Satellite M100 TECRA Series Maintenance Manual 3 1 Contents 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 3 10 3 11 3 12 3 13 3 14 3 15 3 16 3 17 3 18 3 19 3 20 3 21 3 22 3 2 MMC 3 3 Executing die Diaenostic 3 4 Display detto fte fetus pir 3 8 dade EN 3 9 Speaker Audi 3 10 Lat ONTOPE 3 11 baden Charee Oxo SED 3 12 PT unm cR 3 13 IDIBUS 3 14 Keyboard Test e 3 15 Mouse 3 17 LCD Mode eite 3 19 Nigenetc S wIte n 3 20 HDD TUM POS e re teeth itas E 3 2 CAN bti QI EE 3 23 eS 3 26 speaker BO Check amp a rt e prre 3 27 Redd 1994 GUID FRE 3 29 3 30 Eingerprint DOS Test co RTL 3 31 DOS fest E aa
51. the system board If the problem persists go to Check 2 Check 2 Check that the wireless communication switch is turned to then make sure that the wireless communication LED on the front panel is lit If the LED is lit but the wireless LAN function is still faulty the antenna may be damaged Replace with a new antenna following the steps in Chapter 4 Replacement Procedures If the problem persists or if the wireless LAN LED is not lit when the wireless communication switch is turned to go to Check 3 Check 3 wireless LAN unit may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 4 Check4 system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite 100 Series Maintenance Manual CONFI DENTI AL 2 37 2 15 5INI Card Troubleshooting 2 Troubleshooting Procedures 2 15 5IN1 Card Troubleshooting START Perform 5 CARD test Procedure 1 Do errors occur during SIN1 unit is not SINI Card test faulty Perform 5131 card socket replacement check Procedure 2 Replace system board Figure 2 15 5INI card troubleshooting process Satellite M100 Series Maintenance Manual CONFI DENTI AL 2 39 2 Troubleshooting Procedures 2 16 Bluetooth Troubleshooting This section describes how to determine if the 5IN1 card player is functioning properly The process is
52. users to test their Touch Pad buttons If the buttons are clicked the cursors should appear in the corresponding box of the button figure that is displayed on the screen as below Logitech Mouse Control Center Mouse Speed Slow Acceleration 3 Uff Medium Lou High Button Assignments Left Right Right Button Unassigned Unassigned Drag Lock Drag Lock Swap Buttons 1 Left Right You may use the TAB key to go from 1 and ENTER to select button to the next Satellite M100 TECRA A6 Series Maintenance Manual 3 17 3 Tests and Diagnostics 3 11 Mouse Pad Test After checking T Pad buttons and cursor s function use Tab key or use T Pad cursor to click the column will end this test It will indicate whether the subtests pass or fail after three questions NOTE The above figure has three compartments although the Touch Pad installed may only have two buttons In this case the central compartment in the figure does not correspond to any button 3 18 satellite A6 Series Maintenance Manual 3 12 LCD Pixels Mode Test 3 Tests and Diagnostics 3 12 LCD Pixels Mode Test This LCD pixels mode test checks whether video display is fine This test includes two modes of the test 1 Text Mode including 40 25 16 colors and 80 25 2 16colors 2 VGA Mode including 320 200 4 16 256 colors 640 200 2
53. 1 1 Specifications are listed in Table 1 1 Figure 1 1 2 5 inch HDD Formatted capacity GB xus ae 55 89 74 52 wu 15 DE 78 125 000 117 187 500 156 301 488 195 371 568 234 441 648 5400 7200 5400 7200 5400 7200 speed rpm Toshiba HDD MB NA ima s Hitachi HDD EN NE E Fujitsu HDD Buffer MB Rotational Bytes per sector Table 1 1 2 5 inch HDD specifications Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 9 1 Hardware Overview 1 4 Optical device Drives 1 4 Optical device Drives 1 4 1 DVD ROM amp CD RW The DVD ROM and CD RW drive accepts 12 cm 4 72 inch and 8 cm 3 15 inch discs At maximum the drive can play back a DVD at 8x speed read CD ROM at 24x speed and write CD R at 24x speed and CD RW at 4x speed or High speed CD RW at 24X or Ultra speed CD RW at 24X speed The specifications of the DVD ROM amp CD RW drive are listed in Table 1 2 Item DVD ROM mode CD ROM mode 33 3 U DMA transfer mode 2 16 6 PIO mode 4 Multiword DMA mode 2 Access time ms 180 150 Average random access Data buffer size Mbytes Data transfer rate Mbytes s DVD DVD VIDEO DVD ROM Formats supported CD CD DA CD ROM CD R CD RW CD ROMXA PhotoCD single multi session CD EXTRA CD Text Table 1 2 DVD ROM amp CD RW drive specifications 1 10 CONFIDENTIAL Tecra A6 Maintenance Manual 1 4 Optical
54. 102 DDR MAO 103 VDD O 104 VDD 105 DDR MA10 106 DDR_BS 1 107 DDR 5 0 108 DDR RASf 109 DDR WE f 110 DDR CSO 111 VDD O 112 VDD O 113 DDR 5 114 OTD O 115 DDR CSS3 116 DDR 13 117 VDD 118 VDD 119 120 121 VSS 122 VSS 123 DDR_DQ37 124 DDR 0033 125 DDR DQ36 126 DDR DQ32 127 VSS 128 VSS 129 DDR 0054 130 DDR 4 131 DDR DQS4 132 55 133 55 134 DDR 135 DDR 0035 136 DDR DQ39 137 DDR DQ34 138 VSS 139 VSS 140 DDR_DQ44 141 DDR DQ40 142 DDR DQ45 143 DDR 0041 144 VSS 145 VSS 146 DDR_DQS5 147 DDR DM5 148 DDR DQS5 149 VSS 150 VSS 151 DDR DQ42 152 DDR DQ43 153 DDR DQ47 154 DDR DQ46 155 VSS 156 VSS 157 DDR_DQ48 158 DDR DQ49 159 DDR 0053 160 DDR DQ52 161 VSS 162 VSS 163 NC 164 DDR CLK2 CONFI DENTI AL Tecra A6 Maintenance Manual 165 VSS 166 DDR_CLK2 167 DDR 0056 168 VSS 169 DDR DQS6 170 DDR DM6 O Table C 2 SODIMM pin assignments 200 PIN 4 4 enne name vo sianar name 10 VSS 172 VSS DDR DQ51 174 DDR DQ54 DDR DQ50 176 DDR DQ55 VSS 178 VSS DDR DQ60 180 DDR DQ56 DDR 0061 182 DDR DQ57 VSS 184 VSS DDR DM7 186 DDR 957 VSS 188 DDR DQS7 DDR DQ58 190 VSS DDR DQ59 192 DDR DQ62 VSS 194 DDR DQ63 SMBDATA 196 VSS SMBCLK 198 VDDSPD 200
55. 12MB 1024MB SO DIMM DDR modules Intel 945GM for internal graphics Intel 945 PM for external graphics daughter board with ATI M52P 54P or Nvidia G72M ATi 2 with 64MB 128MB M54P with 64MB 128MB 256MB Nvidia G72MV with 64MB 128MB Realtek 861 audio controller PCIe mini card wireless module 802 1 la b g Askey WLAN module 802 1 1la b g Intel WLAN module Dual band built in antenna for wireless LAN communication MDC Modem External PCMCIA form factor remote control devices Internal USB interface Bluetooth module V2 0 with EDR Keyboard The computer s keyboard has 85 86 keys and the layouts are compatible with a 101 102 key enhanced keyboard There are five types of keys typewriter keys keypad overlay function keys soft keys and cursor control keys The typewriter keys and keypad overlay keys are gray The other keys are dark gray The keys have special functions which is like G sensor TPM Finger printer and so on Touch Pad This pointing control device located in the center of the keyboard palm rest provides convenient control of the cursor without requiring desk space for a mouse The Touch Pad incorporates two mouse left and right buttons for universal usage Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 3 1 Hardware Overview 1 1 Features Ports Four USB V2 0 ports One DDC2b compliant 15 pin VGA port RGB One S Video port One microphone port One headphone out jack
56. 130 NC 181 GND 132 NC 133 NC 134 bc 135 NC 136 LINEOL 137 LINEIL 138 LINEIR 139 GND 140 en 141 DCD 142 DSR 143 TXD 144 145 LPTPE 146 FD7 147 FD6 148 GND 149 GND 150 FD4 151 1 152 FD2 153 FDO 154 R_LPTSTB 155 NC 156 NC 157 GND 158 NC 159 NC 160 NC 161 GND 162 NC 163 NC 164 NC 165 GND 166 NC 167 NC 168 NC C 24 CONF DENT AL Tecra A6 Maintenance Manual 169 GND 170 NC Table C 25 Docking I F pin assignments 240 pin 4 4 NC NC 171 172 173 GND 174 3VALW 175 NC 176 NC 177 NC 178 RJ45 179 RJ45 MDIO 180 RJ45 MDIO 181 DKN B 182 D 184 5VS A2 185 NC 186 1 187 GND 188 1 189 USB20 190 USB20 NO 191 GND 192 NC 193 NC 194 LINEOR 195 LINEOR 196 LINEOL 197 LINEIL 198 LINEIR 199 GND 200 RXD 201 RTS 202 CTS 203 DTR 204 LPTSLCT 205 LPTBUSY 206 LPTACK 207 FD5 208 GND 209 GND 210 FD3 211 LPTSLCTIN 212 LPTINIT 213 LPTERR 214 AFD 3M 215 NC 216 NC 217 GND 218 NC 219 NC 220 NC 221 GND 222 NC 223 NC 224 NC 225 GND 226 NC 227 NC 228 NC 229 GND 230 NC 231 NC 232 NC 233 GND 234 aisi Tecra A6 Maintenance Manual CONF DENTI AL C 25 235 LAN LINK 236 2 237 238 239 RJ45 MDI1 240 RJ45 MDI1 C 26 JP18 Table C 26 pin assignments 200 pin 1 5 10 Pmno signar name vo 1 B4 2 1 8VS 3 B4 4 1 8VS 5 6 1 8VS 7 B
57. 16 colors 640 350 2 16 colors 640 480 2 16 256 colors 800 600 256 colors and 10247768 256 colors The screen should display as below indicating whether the test is passed or failed after the question Satellite M100 TECRA Series Maintenance Manual 3 19 3 Tests and Diagnostics 3 13 Magnetic Switch Test 3 13 Magnetic Switch Test The lid switch test checks the lid function of the unit When LCD cover closed the lid should enable to turn off the display NOTE Remember to tune up the volume as Maximum before this test starts Follow below steps to run this test 1 Close the LCD cover 2 Heard 3 sound happened during LCD closed 3 Open the LCD Then it will indicate whether the test is passed or failed Compal Lid switch test program Ver 1 81 Please Close LCD Panel to Test Magnetic OR 3 20 satellite M100 TECRA A6 Series Maintenance Manual 3 14 HDD R W Test 3 Tests and Diagnostics 3 14 HDD R W Test The HDD R W test allows the user to test aurally HDD read write function For data security concern it is necessary to input password hard disk before HDD write test starts The HDD test includes three subtests of the 1 Sequential read all surface 2 Sequential write all surface 3 Partial W R 4 Random W R After the choice is made HDD information will show as below Model name Firmware revision Serial number CHR Cylinder High Register
58. 8 1 8VS 9 10 1 8VS 11 12 1 8 5 13 NC 14 1 8VS 15 1 5VS 16 1 8VS 17 1 5VS 18 1 8VS 19 1 5VS 20 1 8VS 21 1 5VS 22 1 8VS 23 1 5VS 24 1 8VS 25 1 5VS 26 1 8VS 27 1 5VS 28 1 8VS 29 1 5VS 30 1 8VS 31 2 5VS 32 1 8VS 33 2 5VS 34 3VS 35 2 5VS 36 3VS 37 VGA_CLK 38 3VS 39 VGA_DATA 40 5 5 41 NC 42 NC 43 LVDSBC 44 LVDSAC 45 LVDSBC 46 LVDSAC 47 GND 48 GND C 26 CONF DENT AL Tecra A6 Maintenance Manual 49 LVDSBO 51 LVDSBO Tecra A6 Maintenance Manual 50 LVDSAO 52 LVDSA0 CONFI DENTI AL Table C 26 VGA B I F pin assignments 200 pin 2 5 siora name 10 53 GND 94 GND LVDSB1 LVDSB1 GND LV DSB2 LVDSB2 GND MRX PCIE MRX NO GND PCIE GTX 1 PCIE GND PCIE MRX P2 PCIE GTX MRX N2 GND PCIE MRX P3 PCIE MRX N3 GND PCIE MRX P4 PCIE 56 58 60 62 64 66 68 70 CONFI DENTI AL LVDSA1 LVDSA1 GND LV DSA 2 LVDSA2 GND PCIE MTX_ GRX PO PCIE GRX NO GND PCIE GRX P1 PCIE GRX N1 GND PCIE GRX P2 PCIE GRX N2 GND PCIE GRX P3 PCIE GRX N3 GND PCIE GRX P4 PCIE GRX N4 Tecra A6 Maintenance Manual Table C 26 VGA B I F pin assignments 200 p
59. AUTION Do not touch the connectors on the wireless LAN unit or on the computer Debris on the connectors may cause malfunction 2 Place the wireless LAN unit in the wireless LAN holder and gently press down The two latches of the holder will snap close to hold the unit 3 Attach the white antenna to the main connector and the black antenna to the Aux connector 4 Usethe black M2 5x4 screw to secure the wireless LAN door 4 38 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 14 Modem Removing the Modem Remove the battery and any optional devices before removing the modem as described in the following instructions 1 Remove the M2 5x4 screw to release the modem cover Figure 4 4 Removing the modem cover screw 2 Remove the modem cover Figure 4 42 Removing the modem cover Tecra A6 Maintenance Manual CONFIDENTIAL 4 39 4 Replacement Procedures 3 Remove two M2 5x4 black screws securing the modem module Figure 4 43 Removing the modem module screws 4 Disconnect the modem connector from the modem module and carefully lift the unit from its connector Figure 4 44 Removing the modem module 4 40 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures Installing the Modem To install a modem follow the steps below and refer to the figures in the preceding section 1 Connect
60. ENTI AL MMCK25030N0 MMCK25030N0 MMCK25030N0 MMCK25030N0 925003020 M2 5 3 MMCK25030N0 MMCK25030N0 MMCK25050Z0 MMCK25050Z0 MMCK25050Z0 MMCK25050Z0 Tecra A6 Maintenance Manual Appendix F Series Screw Torque List Table F 1 Series Screw Torque List SCREW P N SCREW SPEC LOCATION SCREW TORQUE M2 5 3 silver M2 5 3 silver M2 5 3 silver M2 5 3 silver M2 5 3 silver M2 5 3 silver THERMAL PLATE TO THERMAL MODULE NB SUPPORT PLATE TO MB TP TO TP BREAKET TO LOG UP TP PCB TO LOG UP BATT LATCH TO LATCH KNOB LOG LOW LOG UP BATTERY KILL S W PCB LOG LOW LCD BRK L R LCD COVER LCD BEZEL LCD BRK L R LCD COVER MDC TO MB SADDLE R TO UP SHIELD UP TO LOG UP CONFI DENTI AL 2 0 2 5kgfcm 2 0 2 5kgfcm 2 0 2 5kgfcm 2 5 3 0kgfcm SCREW P N SCREW SPEC SADDLE L TO UP SHIELD LOW TO LOG UP TP LED PCB TO LOG UP HINGE TO SADDLE R L POWER PCB TO LOG UP LOWER SADDLE BOTTOM SIDE LOWER 2505070 2 5 5 2 SD UPPER LOWER 5 1 SADDLE UPPER 55 5 5 LOG LOW LOG UP MMCK25050Z0 M2 5 5 2505070 2 5 5 2505070 2 5 5 CONFI DENTI AL LOW MB UPSHD UPPER LOGLOW ODD SPEAKER R L LOG LOW LOCATION SCREW TORQUE 2 5 3 0kgfcm 2 5 3 0kgfcm 2 5 3 0kgfcm 2 5 3 0kgfcm 2 5 3 0kgfcm 2 5 3 0kgfcm 2 5 3 0kgfcm 2 5 3 0kgfcm Tecra A6 Main
61. External USB Devices occa Eo lectu 2 7 TV Out Failure 2 8 Printer Port 1 m 2 9 TouchPad Troubles sc 2 10 Speaker TroublesDOOUDE 241 Optical Drive Troubleshooting 2 11 Modem Troubleshooting ettet ettet t tini epe De MR LR PV EM Lei M E 2 13 TERE 1394 Troubleshooting 2 14 Wireless LAN TroObIeSBOOBTIE ouai dia Sub Tecra A6 Maintenance Manual CONFIDENTIAL Chapter3 Tests and Diagnostics 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 3 10 3 11 3 12 3 13 3 14 3 15 3 16 3 17 viii The Diagnostic D ET 3 1 FExecutne the Diagnostie Testi 3 2 Confie T 3 6 DMC heck AI fet PET 3 7 PC Meee 3 8 Speaker Audio Test T 3 9 Fan ON OFF Test ec 3 10 h Ensure Mic o asi 3 11 FDD 3 12 CD ROM 3 13 Keyboard Desa eco D NUT diu ui MM 3 14 WI
62. FRDSY layout B 2 US keyboard NE ae eaer a eS aTi E E 1 UK scio NH E 1 Miglior E 2 o E 2 KO keyboard c E 3 CEkeyboard aedi Ema E 3 PO NE E 4 US INTE ALPS keyboard iuis perc Rep p Pot uoa e pta 4 5 FR 19 ca adc rect cel 5 CH ya E MUS 6 Swiss Darfon keyboard E 6 D c oci E 7 NO TC s E 7 keyboard Tc E 8 iiu T E 8 EST E 9 GK S 9 HB keyboard E 10 HG keyboard cp E eae A E 10 NW Keyb fd aano airean ea a ia EE E 11 IND c NC E 11 Ll keyboard 12 12 TR keyboard ML E 13 YU keyboard P 13 DM rico E 14 CONFI DENTI AL Tecra A6 Maintenance Manual SV 14 E29 SD 6 15 Tecra A6 Maintenance Manual CONFI DENTI AL App vii Appendices Tables Table B 1 Table B 2 Table C 1
63. Manual 4 Replacement Procedures 4 17 Touch Pad Removing the Touch Pad To remove the Touch Pad first remove the battery pack keyboard and top cover and then follow the steps below 1 Remove one M2 5x3 screw securing the Touch Pad Bracket to the rear side of the top cover Figure 4 53 Removing the touch pad screw 2 Remove the bracket Figure 4 54 Removing the touch pad bracket Tecra A6 Maintenance Manual CONFIDENTIAL 4 49 4 Replacement Procedures 3 Remove the Touch Pad by lifting it gently Figure 4 55 Removing the touch pad Installing the Touch Pad To install the Touch Pad follow the steps below and refer to the figures in the preceding section 1 Turn the top cover upside down and place the Touch Pad and the Touch Pad Bracket in position on top 2 Secure the Touch Pad bracket with one M2 5x3 screw 4 50 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 18 Fingerprint Module Removing the Fingerprint Module To remove the Fingerprint Module first remove the battery pack keyboard and top cover and then follow the steps below 1 Remove two M2 5x2 5 screws securing the Fingerprint Module Bracket to the rear side of the top cover O 00000 Figure 4 56 Removing the fingerprint module bracket screws 2 Remove the bracket OOOOG gf x 2 1 90 O
64. Module To remove the memory module make sure the computer is in boot mode before removing the memory module Remove the battery pack cables and any optional devices before you start and then follow these steps 1 Release the black M2 0x4 screw with RAM door securing the memory module socket cover Figure 4 12 Releasing the cover screw 2 Slide your fingernail or a thin object under the cover and lift it off Figure 4 13 Removing the expansion memory module cover Tecra A6 Maintenance Manual CONFIDENTIAL 4 15 4 Replacement Procedures 3 Push the latches to release the memory module A spring will force one end of the module Figure 4 14 Releasing the memory module 4 Grasp the module and pull it out Figure 4 15 Removing the expansion memory module CAUTION not touch the connectors on the expansion memory module or on the computer Debris on the connectors may cause memory access problems 4 16 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures Installing the Expansion Memory Module CAUTION Do not touch the connectors on the expansion memory module or on the computer Debris on the connectors may cause memory access problems Follow these steps to install a memory module 1 Setthe computer to boot mode and turn off the power 2 Remove the black Non separate Screw with RAM doo
65. O Figure 4 57 Removing the fingerprint module bracket Tecra A6 Maintenance Manual CONFIDENTIAL 4 51 4 Replacement Procedures 3 Remove the Fingerprint module by lifting it gently Figure 4 58 Removing the fingerprint module Installing the Fingerprint Module To install the Touch Pad follow the steps below and refer to the figures in the preceding section 3 Turn the top cover upside down and place the Fingerprint Module and the Fingerprint Module Bracket in position on top 4 Secure the Fingerprint Module bracket with two M2 5x2 5 screws 4 52 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 19 Speakers Removing the Speakers To remove the speakers first remove the battery pack keyboard and top cover and then follow the steps below 1 Remove one M2 5x3 screw securing the left speaker to the rear side of the top cover Remove one M2 5x3 screw securing the right speaker to the rear side of the top cover M2 5x3 Figure 4 59 2 Remove the speakers Figure 4 60 Removing the speakers Tecra A6 Maintenance Manual CONFIDENTIAL 4 53 4 Replacement Procedures Installing the Speakers To install the speakers follow the steps below and refer to the figures in the preceding section 1 Turn the top cover upside down and place the speakers in position on top 2 Secure the speakers with two M2 5x3 sc
66. O VSS DDR_DQ7 DDR_DQ3 VSS DDR DQ9 VSS DDR_DQS1 CONFI AL DDR DQ4 DDR_DQ1 VSS DDR DMO VSS DDR_DQ6 DDR_DQ2 VSS DDR_DQ12 DDR_DQ13 VSS DDR_DM1 VSS DDR_CLK3 Tecra A6 Maintenance Manual Table C 2 SODIMM I F pin assignments 200 PIN 2 4 vo rese sume DDR DQS 1 DDR CLKS3 33 VSS 34 VSS 35 DDR_DQ10 O 36 DDR_DQ14 37 DDR 0011 O 38 DDR 0015 39 VSS 40 VSS 41 VSS 42 VSS 43 DDR_DQ21 44 DDR 0016 45 DDR DQ17 O 46 DDR DQ20 47 VSS 48 VSS 49 DDR_DQS2 50 DDR TS O 51 DDR DQS2 52 DDR DM2 53 VSS 54 VSS s 55 DDR_DQ22 56 DDR 0018 57 DDR DQWE 58 DDR DQ23 59 VSS 60 VSS s 61 DDR_DQ24 62 DDR DQ26 63 DDR DQ25 64 DDR DQ28 65 VSS 66 VSS 67 DDR_DM3 68 DDR_DQS 3 69 70 DDR 0053 71 VSS 72 VSS 73 DDR 0030 74 DDR DQ29 75 DDR_DQ31 76 DDR 77 VSS 78 VDD O 79 DDR CKE2 1 0 80 DDR 81 VDD O 82 VDD O 83 NC 84 NC 85 DDR _ 2 86 87 VDD O 88 VDD 89 DDR MA12 90 DDR 11 91 DDR 9 92 DDR 93 DDR 94 DDR 6 95 VDD O A96 VDD Tecra A6 Maintenance Manual CONFI DENTI AL 97 DDR MA5 98 4 99 100 2 Table C 2 SODIMM I F pin assignments 200 PIN 3 4 ene vo vo 101 DDR
67. ONFI DENTI AL 2 41 2 Troubleshooting Procedures 2 16 Bluetooth Troubleshooting The Bluetooth antenna wire Bluetooth module or system board may be the reasonof a Bluetooth fault Any of these components may be damaged To determine if the computer s Bluetooth is functioning properly perform the following procedures Figure 2 16 outlines the process Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 Diagnostic test Procedure 2 Connector and replacement check Procedure 1 Diagnostic test Run the Diagnostic Program which will automatically execute the Bluetooth test Refer to Chapter 3 Tests and Diagnostics for more information on the program If an error is located go to Procedure 2 If an error is not located the Bluetooth system is functioning properly Procedure2 Connector and replacement check The Bluetooth antenna module or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 sure that the Bluetooth antenna is firmly connected to the Bluetooth module refer to Chapter 4 for instructions and that the Bluetooth FFC is securely slotted into the system board If the problem persists go to Check 2 Check2 Check that the Bluetooth communication switch is turned to then make sure that the communication LED on the left panel is lit If the LED
68. PCIE GRX P13 PCIE GRX N13 GND PCIE 14 PCIE GRX N14 GND PCIE GRX 15 PCIE 15 GND DDC CLK DDC DAT GND VGA TV LU MA GND Tecra A6 Maintenance Manual Table C 26 VGA B I F pin assignments 200 pin 5 5 Tene Domine VGA TV CR CRT GND CRT B GND PLTRST SUSP ENVDD ENBKL GND DVI_TXC DVI_TXC GND DVI_TXDO DVI 0 Tecra A6 Maintenance Manual CONFI DENTI AL GND VSYNC HYNC GND DVI DET DVI SCLK DVI SDATA GND DVI_TXD1 DVI TXDI GND DVI_TXD2 DVI TXD2 C 32 CONF DENTI AL Tecra A6 Maintenance Manual Appendix D Keyboard Scan Character Codes Table D 1 Scan codes set 1 and set 2 1 4 sec 9 FO W E R T Y U Tecra A6 Maintenance Manual CONF DENTI AL D 2 Cap No Table D 1 Scan codes set I and set 2 2 4 Wake Caps Lock A S D F G H J K L Enter Shift L No 102 key CONFI DENTIAL Tecra A6 Maintenance Manual Ctrl L Alt L Space ALT R Ctrl R Ins Del 22 22 7 Table D 1 Scan codes set 1 and set 2 3 4 sea CONFI DENTI AL Tecra A6 Maintenance Manual D 3 D 4 Notes DIO Un ax 5 Ta
69. S Test 3 Tests and Diagnostics 4 Test2 The display of a test program and the set method of PC are shown below Display of a Test Program AN ES IPRESS ENTER Set method of PC Upper Judgment If all data is less than ranges it will be OK Satellite M100 TECRA Series Maintenance Manual 3 35 3 Tests and Diagnostics 3 21 3D G sensor DOS Test 5 Test3 The display of a test program and the set method of PC are shown below Display of a Test Program Right Set method of PC Upper Judgment If all data 1 less than ranges it will be OK 3 36 satellite Series Maintenance Manual 3 21 3D G sensor DOS Test 3 Tests and Diagnostics 6 Test4 The display of a test program and the set method of PC are shown below Display of a Test Program Set method of PC Front Upper Judgment If all data is less than ranges it will be OK Satellite M100 TECRA Series Maintenance Manual 3 37 3 Tests and Diagnostics 3 21 3D G sensor DOS Test 7 Test5 The display of a test program and the set method of PC are shown below Display of a Test Program Set method of PC Left Upper Judgment If all data 1 less than ranges it will be OK 8 Inspection Judgment If all data is less than ranges it will be OK 3 38 satellite A6 Series Maintenan
70. Toshiba Personal Computer Tecra A6 Maintenance Manual TOSHIBA CORPORATION CONFI DENTI AL Copyright 2006 by Toshiba Corporation rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed with respect to the use of the information contained herein Toshiba Personal Computer Tecra A6 Maintenance Manual First edition January 2006 Disclaimer The information presented in this manual has been reviewed and validated for accuracy The included set of instructions and descriptions are accurate for the A6 Series at the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and OS 2 and PS 2 are trademarks of IBM Corporation Microsoft MS DOS Windows DirectSound and DirectMusic are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks and SpeedStep is a trademark of Intel Corporation Sound Blaster is a registered trademark of Creative Technology Ltd Centronics is a registered trademark of Centronics Data Computer Corporation Photo CD is a trademark of Eastman Kodak other properties are trademarks or re
71. USB 2 0 standard which enable data transfer speeds more than 40 times faster than USB 1 1 which this computer also supports The USB drives may be used to transfer data at low full and high speeds External monitor port A 15 pin CRT port supporting DDC 2B enables connection of an external monitor which is recognized automatically by Video Electronics Standards Association VESA Display Data Channel DDC compatible functions Sound system Realtek 861 module Windows compatible sound system provides two internal stereo speakers as well as jacks for an external microphone and headphones LAN port 10 100M Intel Enkron R gigabit LAN Intel Vidalia The computer comes with an RJ 45 Local Area Network LAN port The computer has built in support for Ethernet LAN 10 megabits per second Fast Ethernet LAN 100 Mbps 100 or Gigabit Ethernet LAN 1000 Mbps 1000BASE T Switches e Power button e Wireless communication switch e Toshiba presentation button e Toshiba Assist button Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 5 1 Hardware Overview 1 1 Features Bluetooth module Some computers in this series are equipped with Bluetooth functionality Version 2 0 4 EDR with antenna Bluetooth is a short range wireless technology used to create PANs Personal Area Networks among your devices as well as with other nearby devices such as cell phones and digital camer
72. V DDR II SO DIMM memory support for 256MB 512MB 1024MB 2048MB Slot 2 SO DIMM up to can be upgraded through memory expansion slot You need to remove existing SO DIMM if SO DIMM is installed in memory expansion slot Maximum upgradeable system memory depends on the model Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 7 1 Hardware Overview 1 2 System Unit Video RAM Upto 128MB integrated solution and shared with main memory for Mobile Intel 945GM Express Chipset 128 256MB 512MB HyperMemory 64MB 128MB for local cache for ATI Mobility Radeon X1300 with HyperMemory 128MB 256MB or 512 HyperMemory 64MB 128MB or 256MB for local cache for ATI Mobility Radeon X1400 with HyperMemory ATI does not share with main memory Audio subsystem Realtek 861 Audio 1 8 Microphone in and headphone out Internal Microphone array Two stereo speakers Sound effect by SRS software Driver level support for all applications by Toshiba virtual sound Volume control Dial type for Win XP Stereo speakers with box or Harman kardon Odessey2 CONFIDENTIAL Tecra A6 Maintenance Manual 1 4 Optical device Drives 1 Hardware Overview 1 3 2 5 inch Hard Disk Drive The internal HDD is a random access non volatile storage device It has a non removable 2 5 inch magnetic disk and mini Winchester type magnetic heads The computer supports up to 120G HDD The HDD is shown in Figure
73. WR S1 A18 S1 A20 S1 VCC S1 A22 S1 A24 S1 VS2 S1_WAIT Tecra A6 Maintenance Manual CONFI DENTI AL Siana Name vo S1_D3 S1_D5 S1_D7 S1_A10 S1 A11 S1 A8 S1 A14 S1 RDY4 4S1 VPP S1 A15 S1 A7 S1 A5 S1 A3 S1 A1 S1 DO S1 D2 GND 51 CD1 amp S1 D12 S1 014 S1_CE2 S1 IORD S1 A17 S1 A19 S1 A21 4S1 VPP S1 A23 S1 A25 S1 RST S1 INPACK Table C 6 PC Card pin assignments 68 pin 2 2 rese sume vo 51 REG 1 BVD1 51 D9 51 2 S1 BVD2 S1 D8 S1 D10 GND CONFI AL Tecra A6 Maintenance Manual JP28 Table C 7 Mini Express I I F pin assignments 54 pin Lese sevens vo T samar name PCI WAKE WLAN DATA WLAN CLK MINI CLKREQ VSS CLK_PCIE CLK_PCIE VSS NC NC VSS PCIE_RXN2 PCIE_RXP2 VSS VSS PCIE_TXN2 PCIE_TXP2 VSS NC NC NC NC NC NC NC NC Tecra A6 Maintenance Manual CONFI DENTI AL NC NC NC NC NC VSS XMIT_OFF PLT_RST 3VALW VSS 1 5VS SMBCLK SMBDATA VSS USB_N USB_P VSS NC NC NC C 8 JP3 Table C 8 LVDS pin assignments 30 pin Sarai rame 19 1 B B DISPOFF DAC_BRIG LCDVDD INVT_PWM LCDVDD 3 LCD DATA LCD CLK VSS VSS TXCLK TZCLK TXCLK TZCLK VSS VSS TXOUT2 TZOUT1 TXOUT2 TZOUT1 TXOUT1 TZOUT2 TXOUT1 TZOUT2 TXOUTO TZOUTO TXOUT0 TZOUTO
74. a oca inde 1 MT BE G 1 Tecra A6 Maintenance Manual CONFI DENTI AL App ix Appendices App x CONFI DENTI AL Tecra A6 Maintenance Manual Appendix Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly Observe the following precautions when handling it to prevent damaging it 1 When installing the LCD module in the display assembly make sure that you seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Becareful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Note The panel s polarized surface is easily scratched and damaged so handle it carefully Tecra A6 Maintenance Manual CONF DENTI AL 1 A 2 3 Ifthe panel s surface gets dirty or moist wipe it with cotton or a soft cloth If it is still dirty try breathing on the surface to create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a soft cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the sc
75. acement Procedures 4 Remove the system board after making sure that all connectors are removed from their respective sockets Figure 4 66 Removing the system board 4 58 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures Installing the System Board To install the system board follow the steps below and refer to the figures in the preceding section 1 Seatthe system board in the chassis Take care to align all the ports and connectors in their respective openings on the chassis 2 Replace the two hexagonal screws to secure the port 3 Connect the black cable to its connector 4 Connect the power connector in its socket Tecra A6 Maintenance Manual CONFIDENTIAL 4 59 4 Replacement Procedures 4 22 VGA Module Removing the VGA Module To remove the VGA module you have to first remove the keyboard top cover and system board Then follow the steps below 1 Turn the system board over and remove the M2 5x6 screw and M2 5x16 screws securing the module to the system board Figure 4 67 Removing the VGA module screws 2 Remove the VGA module from the system board Figure 4 68 Removing the VGA module 4 60 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 3 Remove the heat sink from the VGA module by removing the three M2 5x3 screws Follow the order indicated by the numbers on the heat sink to remove the screws lt gt 0
76. al devices before you start In addition remove the keyboard and then follow these steps 1 Remove the shield cover screws Figure 4 33 Removing the shield cover screws 2 Take off the shield cover Figure 4 34 Removing the memory module 4 32 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 3 Grasp the module and pull it out Figure 4 35 Removing the memory module CAUTION Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems Tecra A6 Maintenance Manual CONFIDENTIAL 4 33 4 Replacement Procedures Installing the Expansion Memory Module CAUTION Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems Follow these steps to install a memory module while referring to the illustrations on the previous page 1 Fitthe module s connectors into the computer s connectors at about a 45 degree angle and press the module carefully to ensure a firm connection 2 Push the module down so it lies flat 3 Place the shield cover about a 45 degree angle and push it down so it lies flat on the top of the module 4 Secure the shield cover with screws 4 34 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 13 Wireless LAN Unit Removing the Wireless LAN Unit Remov
77. all the display assembly follow the steps below and refer to the figures in the preceding section 1 Seat the display assembly taking care not to crush to the LCD display cable the LCD power cable the wireless LAN antenna connectors or the Bluetooth connector 2 Secure two M2 5x6 black screws to each hinge to connect the assembly to the top cover 3 Secure two black M2 5x6 black screws to the computer s rear side They hold the display assembly in place 4 Feed the wireless LAN module s antennae wires through the indented track on the system board towards the rear side 5 Connect the Bluetooth connector to the Bluetooth module 6 Connectthe LCD power cable to the top chassis 7 Reinstall the keyboard and wireless LAN module 4 44 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 16 Top Cover Removing the Cover To remove the top cover first remove the battery pack HDD expansion memory module ODD modem wireless LAN unit keyboard function button board Bluetooth module and display assembly as described in the preceding sections Follow the steps below to remove the top cover 1 Turn the computer upside down and remove the following 18 screws from the rear panel 2 5 6 seven screws 2 5 8 six screws M2 5x4 two screws from the HDD compartment 2 5 16 three screws up gt ab 1 i 2 0 gt gt e gt 5 o 0
78. anual 2 9 Speaker Troubleshooting 2 Troubleshooting Procedures 2 9 Speaker Troubleshooting Perform audio source test Procedure 1 Do all sources have same problem Yes Perform earphone test Procedure 2 Do earphones function correctly Perform connection check Procedure 3 Perform replacement check Procedure 4 Replace system board Speakers are not faulty Continue troubleshooting see Figure 2 1 Figure 2 9 Speaker troubleshooting process Tecra A6 Maintenance Manual CONFI DENTI AL 2 23 2 Troubleshooting Procedures 2 9 Speaker Troubleshooting To determine if the computer s built in speakers are functioning properly perform the following procedures Figure 2 9 outlines the process First adjust the speaker volume to an appropriate level Start with Procedure 1 and continue as instructed Procedure 1 Audio source test Procedure 2 test Procedure 3 Connection check Procedure 4 Replacement check Procedure 1 Audio source test Try different audio sources e g an audio CD and digital music file to determine whether the fault is in the speaker system or not If not all sources have sound problem the problem is in the source devices If all have the same problem continue with Procedure 2 Procedure2 Earphone test Connect a set if earphones or external speakers If these function correctly go to Procedure 3 If they do not function correctly
79. as Excellent power management function Standby mode Suspend to RAM or Suspend to disk mode using time out or hot key HDD local standby mode by time out LCD local standby mode by time out Low battery alarm by Auto backlight off when LCD cover closed Full ACPI 1 0B supported LCD auto dim mode by time out 1 6 CONFIDENTIAL Tecra A6 Maintenance Manual 1 2 System Unit 1 Hardware Overview 1 2 System Unit The system unit is composed of the following major components Processor depending on the model you purchased Intel Pentium M Yonah mobile dual core processor T2300 T2400 T2500 T2600 Intel Pentium M Yonah mobile single core processor T1300 T1400 System Logic Intel 945PM with ICH7M Pentium M Extended Graphics model or Intel 945GM with ICH7M Pentium M Extended Graphics model Integrated Graphics model Extended Graphics Radeon X1300 64MB 128MB ATI Radeon X1400 64MB 128MB 256MB Nvidia Quadro 64 128 NVIDIA GeForce Go 7300 64MB or 128MB Realtek 861 Audio TI 7412 for PCMCIA 6 in 1 Multimedia Card Reader and IEEE 1394 controller Intel Enkron R 10 100 or Intel Vidalia Gigabit for LAN PCI express Power management functions Supports DMI Memory No on board memory ROM BIOS for system Flash ROM DDR II 533 667MHBz at FCS supported Dual channel support Easy upgrade Maximum 2GB from bottom of the chassis Two JEDEC standard 200 pin 1 8
80. attached The battery specifications are listed in the table below Battery name Material _ Output voltage Capacity Main battery 6 cell Lithium lon 10 8V 4000 mAh Main battery 9 Lithium lon 10 8V 6000 mAh Main battery 12 cell Lithium Ion 10 8V 8600 mAh Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 15 1 Hardware Overview 1 6 Batteries 1 6 1 Main Battery Battery charging is controlled by a power supply microprocessor that is mounted on the system board The power supply microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer The system charges the battery using quick charge or trickle charge Quick Battery Charge When the AC adaptor is attached there are two types of quick charges quick charge when the system is powered off and normal charge when the system is powered on The times required for charges are listed in the table below Status Charging time Normal charge power on 12 hours or longer Quick charge power off About 4 hours NOTES The time required for normal charge is affected by the amount of power the system is consuming Use of the fluorescent lamp and frequent disk access diverts power and lengthens the charge time Using quick charge the power supply microprocessor automatically stops the charge after eight hours regardless of the condition of the battery Overcharging could cause
81. ay as below indicating whether the test is passed or failed after the question 1 Please adjust volume to max level 2 Please listen to both of speaker will send out Beep sound 3 times ress any key to continue 3 10 satellite M100 TECRA A6 Series Maintenance Manual 3 6 Fan ON OFF Test 3 Tests and Diagnostics 3 6 Fan ON OFF Test The fan test allows the user to test aurally whether the fan is working And follow the below procedures for this test Thecomputer will let the fan be after any key pressed Listen to check whether the fan is working NOTE Remember to approach fan outlet that is near right side of unit whether fan is computer will stop the fan working after any key pressed Listen to check if the fan is OFF it means no rotating sound The screen should display as below indicating whether the test is passed or failed after the question Please approach FAN outlet to listen to FAN rotating sound ress any key to continue Satellite M100 TECRA Series Maintenance Manual 3 11 3 Tests and Diagnostics 3 7 Main Battery Change Test 3 7 Main Battery Charge Test NOTE The AC adaptor 75W 15V should be connected to successfully run this test This test shows and measures the main battery Battery type Lion Manufacturer Sanyo Panasonic Remain charge capacity 0 100 Charge function PASS FAIL Battery Is Full showed wh
82. battery pack into the battery bay The battery bay latch will click automatically 2 Lock the battery double lock to secure the battery pack in position 4 8 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 3 PC Card Removing a PC Card To remove a PC Card follow the steps below 1 Push the PC eject button The button pops out when you release it 2 Push the eject button again to pop the PC Card out slightly 3 Grasp the PC Card and remove it Figure 4 3 Removing the PC card 4 Push the eject button back into place if necessary Tecra A6 Maintenance Manual CONFIDENTIAL 4 9 4 Replacement Procedures Inserting the PC Card To insert the PC Card follow these steps 1 sure the eject button does not stick out Push it back into place if required 2 Insert the PC Card in the slot and press gently to ensure a firm connection Figure 4 4 Installing the PC card 4 10 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 4 Memory Card Removing a Memory Card To remove a Memory Card follow the steps below 1 Press the memory card gently into the socket until it pops out Figure 4 5 Pressing the Memory Card 2 Grasp the Memory Card and remove it Figure 4 6 Removing the Memory Tecra A6 Maintenance Manual CONFIDENTIAL 4 11 4 Replacement Procedures Inserting the Memory Card To insert the Memory Card follow these steps
83. ble D 1 Scan codes set I and set 2 4 4 wake F11 F12 PrintSc Pause Fn Win Scan codes differ by mode Scan codes differ by overlay function Combination with the Fn key gives different codes The Fn key does not generate a code by itself This key corresponds to key No 42 in a 102 key model Refer to Table D 6 No 124 key scan code Refer to Table D 7 No 126 key scan code X X X X X CONFIDENTIAL Tecra A6 Maintenance Manual Table D 2 Scan codes with left Shift key Code set 1 Code set 2 35 B5 EO 2A EO 12 4A EO FO 4A EO 12 EO AA AA AA AA AA AA AA AA AA AA AA AA AA Note The table above shows scan codes with the left Shift key In combination with the right Shift key scan codes are changed as listed below With left Shift With right Shift Set 1 EO EO EO 2A EO 36 Set 2 EO FO 12 EO FO 59 EO 12 EO 59 Tecra A6 Maintenance Manual CONFIDENTIAL D 6 ENT L CTRL L ALT ARROW NUMERIC 5 Table D 3 Scan codes in Numlock mode Code set 1 Code set 2 EO D2 EO EO EO EO EO EO EO EO EO EO EO EO 03 CB C7 CF C8 DO C9 D1 CD DB DD EO EO EO EO EO EO EO EO EO EO EO Table D 4 Scan codes with Fn key Code set 1 Code set 2 EO EO EO Break 9C 9D B8 C5 C5 C6 CONFI DENTI AL we EO FO 5A Tecra A6 Maintenance Manual Table D 5 Sca
84. ce Manual 3 21 3D G sensor DOS Test 3 Tests and Diagnostics 9 Setting When an inspection result is O K calibration at HPC Calibration data 2 Test Result A test result is displayed when a test is completed A display of result is O K or NG And an error flag is returned at the end of a program is 0 is 1 Satellite M100 TECRA Series Maintenance Manual 3 39 3 Tests and Diagnostics 3 23 Clear Fingerprint Registered 3 23 Clear Fingerprint Registered NOTE Execution of this test destroys fingerprint data Working Instruction Run command HWTEST 0 29 0 1 C to clear all information in TBX module The subtests run step by step As below Stepl Are YOU Clear Fingerprint Registered L V N1 Step2 Display Notice for clear registered RUN This tools at first Reboot system to enter Hindowns mode Renove Protector Suite QOL Cinclude user data If you had installed Clear Fingerprint Registered completely ress any key to continue Step3 below information was the utility auto run 3 40 satellite M100 TECRA A6 Series Maintenance Manual 3 23 Clear Fingerprint Registered DOS Tools 3 Tests and Diagnostics Device 29 function port 1 Sensor Info FuUersion Bx84828H15 FuMinHNHextUersion Bx84828H815 FuUariant 8x28888883 FuFunctionality Bx8883B8B65F FuConfig Bx88838818 Id AuthentifylID
85. ck Procedure 2 Replace wireless LAN antenna unit Replace system board Figure 2 14 Wireless LAN troubleshooting process 2 36 CONFI DENTI AL Tecra A6 Maintenance Manual 2 14 Wireless LAN Troubleshooting 2 Troubleshooting Procedures The wireless LAN antenna wire wireless LAN unit or system board may each be the source of a wireless LAN fault Any of these components may be damaged To determine if the computer s wireless LAN system is functioning properly perform the following procedures Figure 2 15 outlines the process Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 Diagnostic test Procedure 2 Connector and replacement check Procedure 1 Diagnostic test Run the Diagnostic Program which will automatically execute the wireless LAN test Refer to Chapter 3 Tests and Diagnostics for more information on the program If an error is located go to Procedure 2 If an error is not located the wireless LAN system is functioning properly Procedure2 Connector and replacement check The wireless LAN antenna wireless LAN unit or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 sure that the wireless LAN antenna is firmly connected to the wireless LAN unit refer to Chapter 4 for instructions and that the wireless LAN unit is securely slotted into
86. daptor battery Battery LEDs lit Procedure 2 Check power supply connections Procedure 3 Can you turn the Run diagnostic program computer on Procedure 4 Perform internal connection check Procedure 5 Are the internal power connections secure Replace system board Figure 2 3 Power Supply Troubleshooting Process Tecra A6 Maintenance Manual CONFI DENTI AL 2 7 2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart The power supply controls many functions and components To determine if the power supply is functioning properly start with Procedure 1 and continue with the other Procedures as instructed The flowchart in Figure 2 3 gives a summary of the process The procedures described in this section are Procedure 1 Power status check Procedure 2 Adaptor battery replacement Procedure 3 Power supply connection check Procedure 4 Diagnostic check Procedure 5 Internal connection check Procedure1 Power Status Check The following LEDS indicate the power supply status CI Battery LED gt DC IN LED The power supply controller displays the power supply status through the Battery and the DC IN LEDS as listed in the tables below Table 2 1 Battery LED Battery State LED colors Definition Charging Amber solid on Battery charging with AC Battery fully charged by AC Green color off Battery abnormal stop charging with AC Bad cell Overheated Discharging Amber blinking Battery within
87. destroyed parts The following equipment is necessary to disassemble and reassemble the computer One M2 Phillips screwdriver to remove and replace screws One T5 security screwdriver Tweezers to lift out screws that you cannot grasp with your fingers ESD mats for the floor and the table you are working on ESD wrist strap or heel grounder Anti static carpeting or flooring Oooo co oO Air ionizers in highly static sensitive areas 4 6 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 2 Battery Removing the Battery Pack To remove the battery pack from the battery bay follow these steps 1 computer upside down 2 Unlock the battery compartment lock Figure 4 1 Unlocking the battery lock 3 Slide the battery bay latch to release the battery pack and then remove the battery pack from the bay Figure 4 2 Removing the battery pack NOTE For environmental reasons do not throw away a spent battery pack Please return spent battery packs to Toshiba Tecra A6 Maintenance Manual CONFIDENTIAL 4 7 4 Replacement Procedures Installing the Battery Pack To install the battery pack in the battery bay follow these steps and refer to the figures in the preceding section WARNING The battery is a lithium ion battery and can explode if not properly replaced used handled or disposed of Use only batteries recommended by Toshiba as replacements 1 Slide
88. device Drives 1 Hardware Overview 1 4 2 DVD ROM The DVD ROM drive accepts 12 cm 4 72 inch and 8 cm 3 15 inch discs At maximum the drive can play back a DVD at 8x speed and read CD ROM at 24x speed The specifications of the DVD ROM drive are listed in Table 1 3 Item DVD ROM mode CD ROM mode 33 3 U DMA transfer mode 2 Data transter rate Mbytes s 1166 mode 4 Muldword DMA mode 2 Access time ms 180 150 Average random access Data buffer size Mbytes 256 KB DVD DVD VIDEO DVD ROM Formats supported CD CD DA CD ROM CD R CD RW CD ROMXA PhotoCD single multi session CD EXTRA CD Text Table 1 3 DVD ROM drive specifications Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 11 1 Hardware Overview 1 4 Optical device Drives 1 4 3 DVD Super Multi Double Layer The DVD Super Multi drive accepts 12 cm 4 72 inch and 8 cm 3 15 inch discs At maximum the drive can play back a DVD at 8x speed read CD ROM at 24x speed and write CD R at 24x speed and CD RW at 10x and DVD R at 8x speed and DVD RW at 4x speed and DVD R at 8x speed and DVD RW at 4x speed and DVD RAM at 5x speed and DVD R DL at 2 4x speed and DVD R DL at 2x speed The specifications of the DVD Super Multi Double Layer drive are listed in Table 1 4 Item DVD ROM mode CD ROM mode 33 3 U DMA transfer mode 2 16 6 PIO mode 4 Multiword DMA mode 2 180 150 Data transfer rate Mbytes s Access
89. disc ODD Test The following sections explain how to execute the Test amp Diagnostic Program and detail the tests within the program Satellite M100 TECRA Series Maintenance Manual 3 3 3 Tests and Diagnostics 3 2 Executing the Diagnostic Test 3 2 Executing the Diagnostic Test DOS is required to run the DIAGNOSTICS PROGRAM start the DIAGNOSTIC PROGRAM follow these steps 3 4 1 Insert the diagnostics diskette 1 in the floppy disk drive and turn on the computer The diagnostics diskette contains the DOS boot files And then follow the instructions to swap with the diagnostics diskette 2 for T amp D program installed in RAM driver NOTE To execute the CD test make sure the CD is installed in the ODD drive The T amp D Program can run by single test item when you press corresponsive English letter of test item or run two or more test items what you like if you choose them by Arrow cursors and Space Bar the wonderful thing is you can setup test loop by Enter button And it also asks you if you like to copy test log file to diskette as reference at the end of test s The test list is as the following demo vozz rm cmommonw CONFIG CHECK TEST DMI CHECK TEST RTC TEST LAN TEST SPEAKER AUDIO TEST FAN ON OFF TEST MAIN BATTERY CHARGE TEST FDD TEST ODD TEST KEYBOARD TEST MOUSE PAD TEST LCD PIXELS MODE TEST MAGNETIC SWITCH TEST HDD R W TEST 1394 CODE
90. dule bay 3 Use the black M2 5x4 screw to secure the optical drive module 4 Replace the expansion memory module cover Tecra A6 Maintenance Manual CONFIDENTIAL 4 19 4 Replacement Procedures 4 8 Optical Drive This computer may be fitted with a DVD ROM device CD RW DVD ROM combo device DVD Super Multi device Disassembling the Optical Drive To disassemble the optical drive first remove the drive from its module bay as described in the previous section and then follow the steps below 1 Remove the two silver M2 0x2 5 screws from the bracket plate Remove the bracket plate Figure 4 18 Removing the optical drive bracket NOTE The small arrow shown on the metal bracket indicates the top side of the optical bracket Keep this in mind when removing or installing the drive 4 20 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures Reassembling the Optical Drive NOTE The small arrow shown on the metal bracket indicates the top side of the optical bracket Keep this in mind when removing or installing the drive To reassemble an optical drive follow the steps below and refer to the figure in the preceding section 1 Position the optical drive bracket plate so that it is aligned with the rear panel of optical drive 2 Secure the optical drive bracket plate with silver M2 0x2 5 screws 3 Install the optical drive module into the bay as described in the preceding section Tecra A6 Mai
91. e system board with a new one following the steps in Chapter 4 Tecra A6 Maintenance Manual CONFI DENTI AL 2 33 2 Troubleshooting Procedures 2 13 IEEE 1394 Troubleshooting 2 13 IEEE 1394 Troubleshooting Perform IEEE 1394 device check Procedure 1 Is IEEE 1394 transmission ok Perform diagnostic check Procedure 2 IEEE 1394 port and transmission are not Was an IEEE 1394 problem detected No faulty Continue troubleshooting refer to Figure 2 1 Perform connection and replacement check Procedure 3 Replace system board Figure 2 13 IEEE 1394 troubleshooting process 2 34 CONFI DENTI AL Tecra A6 Maintenance Manual 2 13 IEEE 1394 Troubleshooting 2 Troubleshooting Procedures To determine if the computer s IEEE 1394 system is functioning properly perform the following procedures Figure 2 13 outlines the process Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 IEEE 1394 device check Procedure 2 Diagnostic check Procedure 3 Connection and replacement check Procedure 1 IEEE 1394 device check Connect an IEEE 1394 device to the computer s IEEE 1394 port then boot the computer for Windows XP The computer should automatically detect the 1394 device Check whether the device can transmit data to the computer If the device is able to communicate with the computer the problem may be intermittent or connections may be faulty Go to Procedure 2 If commu
92. e the battery and any optional devices before removing the wireless LAN unit as described in the following instructions 1 Remove the black M2 5x4 screw securing the wireless LAN door Figure 4 36 Removing the wireless LAN unit screw 2 Remove the wireless LAN door Figure 4 37 Removing the wireless LAN door Tecra A6 Maintenance Manual CONFIDENTIAL 4 35 4 Replacement Procedures 3 Remove the WLAN module by removing the clips connecting it to the system board Figure 4 38 Removing the WLAN module screws 4 Detach the two ends of the WLAN antenna black and white Figure 4 39 Removing the wireless LAN antenna connectors 4 36 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 5 Use your fingers to press the two latches of the LAN unit holder The LAN unit pops up Figure 4 40 Releasing the wireless LAN unit CAUTION Do not touch the connectors on the wireless LAN unit or on the computer Debris on the connectors may cause malfunction Tecra A6 Maintenance Manual CONFIDENTIAL 4 37 4 Replacement Procedures Installing the Wireless LAN Unit To install the wireless LAN unit follow the steps below and refer to the figures in the preceding section 1 Remove the black M2 5x3 screw securing the wireless LAN door and then remove the wireless LAN door as described previously C
93. en remain charge capacities is 100 The screen should display as below indicating whether the test is passed or failed when finished ONLY FOR 87591 T amp D Series Battery Test Program 591 91 8 2002 07 23 AIN Battery attery Type Lion anufacturer Sanyo enain charge capacity 43 77 harge Test gt ress any key to continue 3 12 satellite Series Maintenance Manual 3 8 FDD Test 3 Tests and Diagnostics 3 8 FDD Test NOTE Before running the FDD test prepare a formatted work diskette 1 44 MB Remove the diagnostics diskette and insert the work diskette into the FDD The contents of the floppy diskette maybe erased The Floppy Disk Test includes three subtests of the 1 Sequential seek verify function Range Track 0 79 2 Funnel code seek verify function Range Track 0 79 3 Write Read Compare pattern function Range Track 75 79 NOTE The write protected device of this formatted diskette should be Disable The subtests run automatically NOTE Press Esc key can skip the current subtest The screen should display as below indicating whether the subtests pass or fail when finished Testing Driver A 1 44 MByte 1 88 Head 2 5 18 1 Testing Seq seek verify Head 81 Track 79 PASS Testing Fun 1 Head 81 Track 86 Satellite M100 TECRA A6 Series Maintenance Manual 3 13 3 Tests and Diagnostics 3 9 ODD Te
94. er 3 Tests and Diagnostics If no problem is detected the battery is functioning normally Procedure5 Replacement check The system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures Check the connection between the AC adaptor and the system board After checking the connection perform Check 1 Check Use a meter to make sure that the fuses on the system board are not blown If a fuse 15 not blown go to Check 2 If a fuse is blown go to Check 3 Check 2 sure that the battery cable is firmly connected to the system board If it is connected firmly go to Check 3 Check3 system board may be damaged Replace it with a new one following the instructions in Chapter 4 Tecra A6 Maintenance Manual CONFI DENTI AL 2 11 2 Troubleshooting Procedures 2 4 Display Troubleshooting 2 4 Display Troubleshooting START Perform external display check Procedure 1 Does the external display function ok Perform diagnostic check Procedure 2 Display is not faulty Continue Was a display problem detected troubleshooting refer to Figure 2 1 Perform connector and replacement check Procedure 3 Replace system board Figure 2 4 Display troubleshooting process 2 12 CONFI DENTI AL Tecra A6 Maintenance Manual 2 4 Display Troubleshooting 2 Troubleshooting Procedures This section describes how to det
95. ermine if the computer s display is functioning properly The process is outlined in Figure 2 4 Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 External display check Procedure 2 Diagnostic check Procedure 3 Connector and replacement check Procedure 1 External display check Connect an external display to the computer s external monitor port then boot the computer The computer automatically detects the external display If the external display works correctly the internal LCD may be damaged Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor the system board may be damaged Go to Procedure 2 Procedure2 Diagnostic check The Display Test program is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details If an error is detected go to Procedure 3 If an error is not detected the display is functioning properly Tecra A6 Maintenance Manual CONFI DENTI AL 2 13 2 Troubleshooting Procedures 2 4 Display Troubleshooting Procedure3 Connector and replacement check The FL inverter board LCD module and system board are connected to the display circuits Any of these components may be damaged Refer to Chapter 4 Replacement Procedur
96. es for instructions on how to disassemble the computer and then perform the following checks Check 1 Check 2 Check 3 Check 4 Check 5 Check 6 Make sure the DDR RAM module is seated properly Test display again If the problem still exits replace the DDR RAM module If the problem still exists perform Check 2 Replace the FL inverter board with a new one and test display again If the problem still exists perform Check 3 Replace the LCD module with a new one and test display again If the problem still exists perform Check 4 Replace the LCD FL cable with a new one and test display again If the problem still exists perform Check 5 Replace the CPU with another of the same specifications If the problem still exists perform Check 6 The system board may be damaged Replace it with a new one CONFI DENTI AL Tecra A6 Maintenance Manual 2 5 Keyboard Troubleshooting 2 Troubleshooting Procedures 2 5 Keyboard Troubleshooting START Perform external keyboard check Procedure 1 Does the external eyboard function ok Perform diagnostic check Procedure 2 Keyboard is not faulty Continue Was a keyboard problem detected No troubleshooting refer to Figure 2 1 Perform connector and replacement check Procedure 3 Replace system board Figure 2 5 Keyboard troubleshooting process Tecra A6 Maintenance Manual CONFI DENTI AL 2 15 2 Troubleshooting Procedures
97. from wall outlet Check the power cable for breaks If the power cord is damaged connect a new AC power cord If there is no damage go to Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the DC IN socket AC adaptor inlet and wall outlet If these cables are connected correctly go to Check 3 Make sure that the DC IN input port socket is firmly secured to the system board of the computer If the DC IN input socket is loose go to Procedure 5 fitis not loose go to Check 4 Use multi meter to make sure that the AC adaptor output voltage 1 close to 19 V If the output is several percent lower than 19 V go to Check 5 If the output is close to 19 V go to Check 6 Connect a new AC adaptor or AC power cord If the DC IN LED does not light go to Procedure 4 Ifthe battery LED does not light go to Check 6 Make sure the battery pack is installed in the computer correctly If the battery is properly installed and the battery LED still does not light go to Procedure 4 CONFI DENTI AL Tecra A6 Maintenance Manual 2 3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure4 Diagnostic check The power supply may not charge the battery pack Perform the following procedures 1 Reinstall the battery pack 2 Attach the AC adaptor and turn on the power If you cannot turn on the power go to Procedure 5 3 Run the Diagnostic test following the procedures described in Chapt
98. g Low 2072 plated MAA20100302 2 0 12 silver PCMCIA SLOT 4 5 5 okefcm TO MB LCD HINGE 2508070 HINGE SADDIE 40 45kgfem LOGIC LOWER MACK25080Z0 HINGE SADLE 2 5 3 0kgfcm L R BACK SIDE MMCK25400Z0 HD BRESEEIS 2 5 3 0kgfcm MB LOG LOW HDD BREAKET 2540070 LOG LOW 2 5 3 0kgfcm CONFI DENTI AL Tecra A6 Maintenance Manual SCREW P N SCREW SPEC LOCATION SCREW TORQUE ELAL203C000 M2 5 3 9 Half thread A 2 5 3 0kgfcm 2 MMCK20050N0 PCMCIA TO MB 1 5 2 0kgfcm MMCK20050NO MED cr 1 5 2 0 20050 0 HDD n 1 5 20kgfcm 7 000400 M2 4244 THERMAL 2 0 2 5kgfcm Screw Spring IMS PLATE TO MB Tecra A6 Maintenance Manual CONFI DENTI AL F 5 F 6 CONFI DENTI AL Tecra A6 Maintenance Manual Appendix G Reliability The following table shows MTBF Mean Time Between Failures for each component Table G 1 MTBF Time hours Keyboard 40 000 Removable FDD Optical DVD CD drive Tecra A6 Maintenance Manual CONFI DENTI AL G 1
99. gistered trademarks of their respective holders ii DENTI AL Tecra A6 Maintenance Manual Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Tecra A6 referred to as the A6 Series in this manual The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units FRUs and replace them in the field SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention Each of these messages will be italicized and identified as shown below DANGER Danger indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed WARNING Warning indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly Be sure to fasten screws securely with the right screwdriver If a screw is not fully fastened it could come loo
100. he LCD display assembly Figure 4 79 Removing the screws 2 Disconnect the two connectors on either side of the board Figure 4 80 Removing the connectors Tecra A6 Maintenance Manual CONFIDENTIAL 4 69 4 Replacement Procedures 3 Remove the FL inverter board Figure 4 81 Removing the FL inverter board 4 70 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures Installing the FL Inverter Board To install the FL inverter board follow the steps below and refer to the figure in the preceding section 1 the FL inverter board on the LCD module 2 Secure one M2 5x4 black screw connecting the FL inverter board to the LCD display assembly 3 Connect the two connectors on either side of the board Tecra A6 Maintenance Manual CONFIDENTIAL 4 71 4 Replacement Procedures 4 26 LCD Module Removing the LCD Module To remove the LCD module first remove the display assembly display mask and FL inverter board and then follow the steps below 1 Remove the black M2 5x4 screw securing the LVDS cable to the chassis Figure 4 82 Removing the LVDS cable screw 2 Liftthe LCD module from the top chassis Figure 4 83 Removing the LCD Module 4 72 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 3 Remove six M2x3 screws securing the LCD module bracket to the LCD module Figure 4 84 Removing the bracket screws NOTE If the LCD module malfuncti
101. hese connectors can be connected and disconnected by simply pulling them apart or pushing them together Assembly Procedures After you have disassembled the computer and fixed or repaired the problem that was causing the computer to operate abnormally you will need to reassemble the computer Install all the removed FRUs following the steps described in the corresponding sections in this chapter While assembling the computer remember the following general points Take your time making sure you follow the instructions closely Most problems arise when you get in a hurry assembling the computer Make sure all cables and connectors are securely fastened Before securing the FRU or other parts make sure that no cables are pinched by screws or the FRUs Check that all latches are closed securely Make sure all the correct screws are used to secure all FRUs Using the wrong screw can either damage the threads on the screw or the head of the screw and may prevent proper seating of an FRU After installing an FRU in the computer confirm that the FRU and the computer are functioning properly Tecra A6 Maintenance Manual CONFIDENTIAL 4 5 4 Replacement Procedures Tools and Equipment The use of Electrostatic Discharge ESD equipment is very important for your safety and the safety of those around you Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or
102. in 3 5 Pin no 95 GND MRX P5 PCIE MRX N5 GND PCIE GTX MRX P6 PCIE MRX N6 GND PCIE MRX P7 PCIE MRX N7 GND PCIE MRX P8 PCIE MRX N8 GND PCIE GTX MRX P9 PCIE MRX N9 GND PCIE 10 PCIE MRX N10 GND Tecra A6 Maintenance Manual 96 98 100 102 104 106 108 110 CONFI DENTI AL name vo Pm no vo GND GRX P5 PCIE GRX N5 GND PCIE GRX P6 PCIE GRX N6 GND PCIE GRX P7 PCIE 7 GND PCIE GRX P8 PCIE GRX N8 GND PCIE GRX P9 PCIE GRX N9 GND PCIE GRX P10 PCIE GRX N10 GND PCIE PCIE 11 GND PCIE GTX P12 PCIE GTX N12 GND PCIE MRX P13 PCIE MRX N13 GND PCIE 14 PCIE MRX N14 GND PCIE 15 PCIE MRX N15 GND CLK PCIE CLKPCIE GND CRT_R GND CONFI AL Table C 26 VGA B I F pin assignments 200 pin 4 5 vo siora name 10 PCIE 11 PCIE 11 GND PCIE 12 PCIE MTX GRX N12 GND
103. instructions 1 Remove the silver M2 0x2 5 screw securing the Bluetooth module to the system board Figure 4 27 Removing the Bluetooth module screw 2 Disconnect the Bluetooth FFC cable from the system board Figure 4 28 Disconnecting FFC cable 4 28 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 3 Insert screwdriver to gently lift the Bluetooth module Figure 4 29 Lifting the Bluetooth module 4 Remove the Bluetooth module Figure 4 30 Removing the Bluetooth module Tecra A6 Maintenance Manual CONFIDENTIAL 4 29 4 Replacement Procedures 5 Disconnect the Bluetooth connector brown from the module Figure 4 31 Disconnecting the Bluetooth connector 6 Separate the FFC cable from the Bluetooth module Figure 4 32 Removing the Bluetooth module cable 4 30 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures Installing the Bluetooth Module To install the Bluetooth module follow the steps below and refer to the figures in the preceding section 1 Secure the module to the system board using one silver M2 0x2 5 screw 2 Connect the FFC cable to the module to connect to the system board 3 Connect the Bluetooth connector brown to the module Tecra A6 Maintenance Manual CONFIDENTIAL 4 31 4 Replacement Procedures 4 12 Memory Removing the Memory Module Remove the battery pack cables and any option
104. ive Troubleshooting Procedures in Section 2 9 If an error is detected by the modem test perform the Modem Troubleshooting Procedures in Section 2 10 Tecra A6 Maintenance Manual CONFI DENTI AL 2 5 2 6 2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Other problems that are not covered by the diagnostics program may be discovered by a user 1 If an error is detected when using an external USB device perform the External USB Devices Troubleshooting procedures in Section 2 6 If an error is detected when using the TV out connection perform the TV Out Failure Troubleshooting procedures in Section 2 7 If an error is detected when using the speakers perform the Speaker Troubleshooting procedures in Section 2 10 If an error is detected when using the modem perform the Modem Troubleshooting procedures in Section 2 12 If an error is detected when using the PCMCIA unit perform the PCMCIA Troubleshooting procedures in Section 2 13 If an error is detected when using the IEEE1394 device perform the IEEE1394 device Troubleshooting procedures in Section 2 14 If an error is detected when using the Wireless LAN perform the Wireless LAN Troubleshooting procedures in Section 2 15 CONFI DENTI AL Tecra A6 Maintenance Manual 2 3 Power Supply Troubleshooting 2 Troubleshooting Procedures 2 3 Power Supply Troubleshooting START Check Power Supply Status Procedure 1 Are the DC IN and Replace a
105. l B 2 System Board FRDSY Bottom View Figure B 2 System board FRDSY layout Bottom B 2 CONFIDENTIAL Tecra A6 Maintenance Manual Table B 1 System board ICs top and bottom 021 2 UJ rss om 1 12 9 Tecra A6 Maintenance Manual CONF DENTI AL B 3 B 4 Table B 2 System board connectors top and bottom CONFIDENTIAL Tecra A6 Maintenance Manual Appendix C Pin Assignments System Board C 1 JP19 Table C 1 SODIMM I F pin assignments 200 PIN 1 4 Pin No 1 VREF VSS DDR DQO DDR DQ4 VSS DDR DQSO DDR DQO VSS DDR_DQ2 DDR_DQ3 VSS DDR_DQ8 DDR_DQ14 VSS DDR_DQS1 DDR_DQS1 VSS DDR_DQ10 DDR_DQ11 VSS VSS DDR_DQ21 DDR_DQ17 VSS DDR_DQS2 Tecra A6 Maintenance Manual CONFI DENTI AL VSS DDR DQ7 DDR VSS DDR_DMO VSS DDR_DQ5 DDR_DQ6 VSS DDR DQ12 DDR 0013 VSS DDR_DM1 VSS DDR_CLKO DDR CLKO VSS DDR DQ9 DDR 0015 VSS VSS DDR_DQ20 DDR_DQ16 VSS DDR_TS C 1 C 2 DDR DQS2 VSS DDR_DQ22 DDR_DQ19 VSS DDR_DQ25 DDR_DQ24 VSS DDR_DM3 NC VSS DDR_DQ27 DDR_DQ30 VSS DDR CKEO VDD NC DDR BS 2 VDD DDR 12 DDR MA9 DDR MA8 VDD DDR MA5 DDR MAS3 DDR VDD DDR MA10 DDR_BS 0 DDR_WE VDD DDR_CAS CONFI AL Table 1 SODIMM I F pin assignments 200 PIN
106. mponents carry high voltages To avoid the risk of electric shock when you need to turn on the power of a partially disassembled computer to check its operation be very careful not to touch connectors or components Also do not disassemble individual components for first level maintenance WARNING To avoid the risk of electric shock or other injury 1 2 CAUTION To avoid damage to the computer 1 recommended by Toshiba Always turn the power off and disconnect the AC adaptor from the power source Remove any metal jewelry or accessories such as watches necklaces bracelets or rings Batteries in the computer retain an electrical charge so there is a danger of electrical shock even when the computer is disconnected from an AC power source Never work with wet or damp hands The computer contains sharp edges and corners Be careful not to injure yourself Make sure that all replacement components meet the specifications for the computer and that all cables and connectors are securely fastened When you change a component make sure that the replacement component meets the required specifications Never use foreign or incompatible parts Metal objects such as screws or paper clips which fall into the unit can cause a short circuit fire or other internal damage When assembling the computer make sure you use the correct screws to secure the various pieces in place Screw sizes are listed in their corresponding fig
107. n codes in overlay mode Code set 1 Code set 2 mae T982TS9922322939 gt we 5 Table D 6 No 124 key scan code Code set 1 Code set 2 NN MU NUN NN Common 37 EO B7 7 EO Ctrl Shift Alt Tecra A6 Maintenance Manual CONF DENTI AL D 7 Table D 7 No 126 key scan code D 8 Pause Common E1 1D 45 E1 9D 14 77 14 FO 77 Ctrl 46 EO C6 7E EO FO 7E This key generates only make codes CONFIDENTIAL Tecra A6 Maintenance Manual Appendix E Key Layout 215 United States US Keyboard i m a 8 Figure E 1 US keyboard n N United Kingdom UK Keyboard I 7 E lii 9 0 a E Figure E 2 UK keyboard Maintenance Manual CONFI DENTI AL E 1 E 3 Spanish SP Keyboard RETTTG3333 ME T rose 2 d ire mdr rig E ES 3 PEER TAPA Figure E 3 SP keyboard 4 Japanese JA Keyboard Y CE VER Made me ies rif sue HER ERO 373338 Wee OU UR Figure 4 keyboard 2 CONFI DENTI AL Tecra A Maintenance Manual
108. n screw from the top side of the system board Tecra A6 Maintenance Manual CONFIDENTIAL 4 63 4 Replacement Procedures 5 Remove the fan module Figure 4 74 Removing the fan 6 Turn the cam on the CPU socket with a flat blade screwdriver so that the notch on the cam is aligned with the open side of the CPU socket to unlock the CPU Figure 4 75 Turning the CPU cam 4 64 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 7 Gently lift out the CPU Figure 4 76 Removing the CPU Tecra A6 Maintenance Manual CONFIDENTIAL 4 65 4 Replacement Procedures Installing the CPU To install the CPU follow the steps below and refer to the figures in the preceding section CAUTION If you remove the heat sink use the CPU grease tool to remove the grease on the CPU and heat sink Reapply fresh grease before installing the heat sink 1 sure that the notch on the cam is aligned with the open position of the CPU slot 2 Seat the CPU aligning the triangle mark on the CPU with the one on the CPU socket Make sure the alignment is exact to avoid damaging pins on the CPU 3 Press the CPU softly with your fingers to insert into the socket and turn the cam on the CPU socket to the closed position with a flat blade screwdriver to secure the CPU 4 Seat the fan module and secure with the M2 5x3 screw on the top side of the system board 5 Attach the fan connector 6 Seat the heat sink
109. nal USB Devices Troubleshooting 2 17 24 TV Out Failure Tron 2 19 2 8 TouchPad Troubles 2 21 2 9 Speaker 2 23 2 10 Optical drive troubleshooting 2 27 2 11 Modem Tro bl shootng pM ERU 2 30 2 12 Troubleshooting D cu nee 2 32 2 13 1394 Troubleshooting i 2 34 2 14 Wireless LAN Troubleshooting Liuius 2 36 PA REM E ese iri 2 38 2 16 Bluetooth Troubleshooting 2 40 2 17 Fingerprint Troubleshooting du denda e taa eo 2 42 2 18 3D sensor 3D HDD Protection 2 44 2 ii CONFI DENTI AL Tecra A6 Maintenance Manual 2 Troubleshooting Procedures Figures Figure 2 1 Troubleshooting flowchart 1 2 1 ettet 2 3 Figure 2 1 Troubleshooting flowchart 2 2 cessere 2 4 Figure 2 2 Power Supply Troubleshooting Process 2 7 Figure 2 3 Display troubleshooting process 2 12 Figure 2 4 Keyboard troubleshooting uice Epor se EIE pe 2 15 Figure 2 5 External USB device troubleshooting
110. nder the VGA module The system board itself in located under the top cover The keyboard is on top of the top cover along with the Bluetooth module Memory module and the Direct Play Button Module and must be removed The HDD wireless LAN card expansion memory module ODD modem and display assembly in turn need to be removed Always start the disassembly process by removing the battery pack and optional devices and then move downwards through the table to access the required component Battery pack Expansion Memory Module Keyboard Bluetooth Module Memory Module Fingerprint Module USB Module Touch Pad Speakers Wireless LAN Direct Play Button Module Display Assembly Display Mask System Board FL Inverter Board VGA Module Heat sink CPU LCD Module 4 2 CONFIDENTIAL Tecra A6 Maintenance Manual Safety Precautions Before you begin disassembly read the following safety precautions and observe them carefully as you work DANGER 1 Always use the lithium ion battery pack or a backup battery that is authorized by Toshiba or is compatible with the unit Since other battery packs have different specifications they may be incompatible with the unit and may burst or explode Heating or disassembling the battery pack could cause leakage of alkaline solution Throwing the battery pack into a fire could cause the battery pack to explode The power supply FL inverter and other co
111. nication is impaired there may be a faulty connection Go to Procedure 3 Procedure2 Diagnostic check Run the Diagnostic Program which will automatically execute the IEEE 1394 port test for transmission Refer to Chapter 3 Tests and Diagnostics for more information on how to run the program If an error is located go to Procedure 3 If an error does not occur the 1394 port is functioning properly Procedure3 Connection and replacement check The transmission cable may be damaged or the connections may be loose Perform Check 1 Check 1 sure the transmission cable is firmly plugged into both the IEEE 1394 compatible device and the IEEE 1394 port of the computer If the cable is connected correctly go to Check 2 Check2 Make sure the IEEE 1394 port is firmly secured to the system board of the computer If the malfunction persists go to Check 3 Check3 The transmission cable may be damaged Replace with a good cable If the malfunction persists go to Check 4 Check 4 system board may be damaged Replace it with a new one following the instructions in Chapter 4 Tecra A6 Maintenance Manual CONFI DENTI AL 2 35 2 Troubleshooting Procedures 2 14 Wireless LAN Troubleshooting 2 14 Wireless LAN Troubleshooting Perform diagnostic test Procedure 1 Wireless LAN system Was a wireless LAN problem delected troubleshooting refer to Figure 2 1 Yes Perform connector and replacement che
112. nnected to the Fingerprint and system board Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks If any of the connections are loose reconnect firmly If any of the connections is damaged or there is still an error go to Procedure 2 Procedure2 Fingerprint replacement check The Fingerprint unit or FPC may be defective or damaged Replace each with a new one following the steps in Chapter 4 If the FDD is still not functioning properly replace the system board with a new one following the steps in Chapter 4 2 40 CONFI DENTI AL Tecra A6 Maintenance Manual 2 15 5INI Card Troubleshooting 2 Troubleshooting Procedures 2 18 3D HDD Protection Troubleshooting fomnum cv mmm 797 Figure 2 18 3D HDD protection troubleshooting process Satellite 100 Series Maintenance Manual CONFI DENTI AL 2 41 2 Troubleshooting Procedures 2 16 Bluetooth Troubleshooting To determine if the computer s built in 3D HDD protection is functioning properly perform the following procedures Figure 2 18 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 Diagnostic test Procedure 1 Diagnostic test Run the Diagnostic Program which will automatically execute the 3D sensor test Refer to Chapter 3 Tests and Diagnostics for more information on the program If an error is not located the 3D HDD protection
113. not interfere with your work You will remove and replace many screws when you disassemble the computer When you remove screws make sure they are placed in a safe place and identified with the correct parts When assembling the computer make sure you use the correct screws to secure the various pieces Screw sizes are listed in their corresponding figures The computer contains many sharp edges and corners so be careful not to injure yourself After you have replaced an FRU make sure the computer is functioning properly by performing the appropriate test on the FRU you have fixed or replaced CONFIDENTIAL Tecra A6 Maintenance Manual Disassembly Procedures The computer has two basic types of cable connectors Pressure Plate Connectors Standard Pin Connectors To disconnect a Pressure Plate connector lift up the tabs on either side of the connector s plastic pressure plate and slide the cable out of the connector To connect the cable to a Pressure Plate connector make sure the pressure plate is fully lifted and slide the cable into the connector Secure the cable in place by pushing the sides of the pressure plate down so the plate is flush with the sides of the connector Gently pull on the cable to make sure the cable is secure If you pull out the connector connect it again making sure the connector s pressure plate is fully lifted when you insert the cable Standard pin connectors are used with all other cables T
114. ntenance Manual CONFIDENTIAL 4 21 4 Replacement Procedures 4 9 Keyboard Removing the Keyboard Before removing the keyboard remove the battery and any optional devices Follow the steps below to remove the keyboard 1 Open the display panel 2 Inserta thin tool such as a flat screwdriver into the gap between the strip cover and keyboard to lever the strip cover up Figure 4 19 Removing the strip cover 3 Remove the strip cover Figure 4 20 Removing the strip cover 4 22 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 Remove the two black M2 0x4 silver screws securing the keyboard Figure 4 21 Removing the keyboard screws 5 Push the center of the keyboard press the tab and lift the keyboard out revealing the keyboard cable underneath Figure 4 22 Removing the keyboard screws Tecra A6 Maintenance Manual CONFIDENTIAL 4 23 4 Replacement Procedures 6 Disconnect the keyboard cable from the system board Figure 4 23 Disconnecting the keyboard cable 7 Lift and remove the keyboard Figure 4 24 Removing the keyboard 4 24 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures Installing the Keyboard To install the keyboard follow the steps below and refer to the figures in the preceding section 1 Connect the keyboard cable to the system board 2 Place the keyboard on
115. omparing the DOS and CMOS values The test runs automatically The screen should display as below indicating whether the test is passed or failed when finished Please Check the result after test Press any key to continue ait for zero counter 22 33 48 04 8122804 CMOS TIME 22 33 48 8122888 99 19 2882 CMOS DATE 99 19 2882 ATE amp TIME test PASS 1 ress any key to continue 3 26 satellite Series Maintenance Manual 3 17 Speaker EQ Test 3 Tests and Diagnostics 3 17 Speaker EQ Type Check amp Re Write This test will check if the computer s EEPROM EQ type is correct The EQ Type test includes two subtests of the 1 Read EQ Type from EEPROM 2 Re Write EQ to EEPROM NOTE To execute this test you must select speaker type Harman or No brand The figure below will be displayed lease select read or write EQ 1 Read EQ Type from EEPROM Hrite EQ Type to EEPROM 1 2131 EQ CHECK TEST lease check LCD Bezel Right side mark then Select Speaker type Harman kardon No brand Satellite M100 TECRA A6 Series Maintenance Manual 3 27 3 Tests and Diagnostics 3 17 Speaker EQ Test The Item2 figure below will be displayed lease select read or write EQ Read EQ Type from EEPROM Hrite EQ Type to EEPROM 1 2172 lease Select Speaker type 1 Harman 2 No brand 1 217 NOTE Write speaker EQ must reboot to enable EQ 3 28 satellite
116. ons remove the LCD cable and LCD bracket Then replace the whole LCD module unit Tecra A6 Maintenance Manual CONFIDENTIAL 4 73 4 Replacement Procedures Installing the LCD Module To install the LCD module follow the steps below and refer to the figures in the preceding section 1 Seatthe LCD module in the display assembly with the LCD module bracket and secure it with six M2x3 black screws Note the L and R markings to make sure that the bracket arms are secured on the correct side 2 Seatthe LCD module with bracket on the chassis 3 Secure the LVDS cable with the M2 5x4 screw to the chassis 4 74 CONFIDENTIAL Tecra A6 Maintenance Manual Appendices CONFI DENTI AL Appendices App ii CONFI DENTI AL Tecra A6 Maintenance Manual Appendix Contents Appendix Handling the LCD Module ee eee esee ee eee A 1 Appendix B uui B 1 Bl System Board FRDSY View Sent pen n ro E Re Lee an B 1 B 2 System Board PRDSY Bottom View EH T Neu MAN B 2 Appendix Pin unici C 1 Ll JP1I9 SODIMM VF 200 PIN C 1 C 4 MEM SEE EJ Eo C 8 a 8926 PEPPER C 9 C5 24 ODD VF M 10 CO JPILPC Card DE 68 PI0
117. ower on supervisor HDD Windows 98 ready with PnP Various hot keys for system control Refreshable Complete ACPI 1 0B function S4BIOS not supported USB memory boot support SD memory boot support Universal AC adapter 90 264V AC 47 63Hz 75W with 15V DC UMA with docking and Discrete VGA without docking 90W with 15V DC Discrete VGA with docking 6 cells of Li Ion 18650 size smart battery pack with 4000mAH x 10 8V 43 2W 9 cells of Li Ion 18650 size smart battery pack with 6000mAH x 10 8 64 8W 12 cells of Li Ion 18650 size smart battery pack with 8600mAH x 10 8V 92 88W Approximately 12 hours or longer charging time to 100 battery capacity with system switched on Approximately 4 hours charge time to 10046 battery capacity with system switched off Approximately 2 days discharging time in Standby Mode for the 12 cell battery 1 5 day for the 9 cell battery and 1 days for 6 cell battery Discharge time in shutdown mode is approximately 1 month CONFIDENTIAL Tecra A6 Maintenance Manual 1 1 Features HDD 1 Hardware Overview 9 5mm 2 5 S ATA HDD up to 120 GB 5400rpm With 3D shock protection sensor and Dome protection Bus master IDE SATAI 5G support Fixed Device Drivers 5 25 12 7mm height DVD ROM amp CD RW combo device 5 25 12 7mm height DVD ROM device 5 25 12 7mm height DVD Super multi device DVD RAM R RW R RW Optional Devices 256MB 5
118. p by step As below Stepl Need you swipe your finger to enroll Step4 The test program auto compare 1 2 and 3 finger then to enroll Satellite M100 TECRA Series Maintenance Manual 3 31 3 Tests and Diagnostics 3 20 Fingerprint DOS Test Step6 verify pass Step7 Need you select your test result to show PASS or Fail IRE YOU TEST OK LY NI 3 32 satellite M100 TECRA A6 Series Maintenance Manual 3 21 3D G sensor DOS Test 3 Tests and Diagnostics 3 21 3D G sensor DOS Test HDD 3D Protection check 1 For Field inspection T amp D This program judges by sampling five kinds of data shown below No Item Contents 1 Access An access platform is leveling platform 2 Test Fixture The Fixture which fixes PC by 90 degree inclination is used Vibration shock doesn t take a PCB at the time of T amp D inspection Satellite M100 TECRA Series Maintenance Manual 3 33 3 Tests and Diagnostics 3 34 3 21 3D G sensor DOS Test The display of a test program and set method of PC are shown below Display of a Test Program The portion which PC and Test Fixture contact is green 3D Sensor Check Program Ver Check Program for FAT Copyright TOSHIBA Corp 2005 Set method of PC Z J udgment If all data is less than ranges it will be OK satellite M100 TECRA A6 Series Maintenance Manual 3 21 3D G sensor DO
119. r M2 5x6 5 Special Type screw securing the memory module socket cover 3 Slide your fingernail or a thin object under the cover and lift it off 4 Fit the module s connectors into the computer s connectors at about 45 degree angle and press the module carefully to ensure a firm connection 5 Push the module down so it lies flat The latches on either side will click into place to secure the module Tecra A6 Maintenance Manual CONFIDENTIAL 4 17 4 Replacement Procedures 4 7 Optical Drive Module Removing the Optical Drive Module To remove the optical drive module you need to remove the expansion memory module cover first as described in the previous section Follow the steps below 1 Turn the computer upside down 2 Remove the battery and the expansion memory module cover 3 Remove the black M2 5x4 screw securing the optical drive module Figure 4 16 Removing the optical drive screw 4 Use your hand to push the module bracket and then slide the module from the bay Figure 4 17 Removing the optical drive module 4 18 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures Installing the Optical Drive Module To install a device in the optical drive module bay follow the steps below and refer to the figure in the preceding section 1 Make sure that the expansion memory door is opened and the ODD screw M2 5x4 black is removed 2 Slide the device into the optical drive mo
120. rHulti ane ID CH014 1HXGA DDTVPE 1886G54HDD RAMS IZE amp VGAT YPE 128NBM52P ATT 6cell ire lessTYPE Intel_A GEU ARE YOU TEST OK LV N1 3 8 satellite M100 TECRA A6 Series Maintenance Manual 3 4 DMI Check Test 3 Tests and Diagnostics 3 4 DMI Check Test This test will check if the computer s Desktop Management Interface DMI is correct DMI includes Manufacturer Production Name Version Serial Number UUID String It needs to input unit Part Number by manual then show this unit DMI information and makes comparison with SKU data NOTE To execute this test you must input unit Part Number as Uppercase Character The screen should display as below indicating whether the test is passed or failed after ils comparison anufacturer TOSHIBA roduct Name TECRA Serial_Number 61 281 Asset_Number UID E YSBFC6D 25B11DRR1888BBFBBDS48CR DEM Strings 1 201 281 1 ress any keu to continue Satellite M100 TECRA Series Maintenance Manual 3 9 3 Tests and Diagnostics 3 5 Speaker Audio Test 3 5 Speaker Audio Test The speaker audio test allows the user to aurally confirm the speaker functions And check both speakers if they are OK within 3 times sound generated NOTE Remember to tune up the volume as Maximum before this test starts The screen should displ
121. rd C E 9 E19 Hebrew Keyboard H 10 E20 Hungarian HG tto c hebt o tapa teste pedal n Conde e E 10 121 Norwegian NW Keyboard E 11 22 Dutch DU Keyboard E 11 Lith ni n LI Ec E 12 E24 Keyboard 12 E25 T rkish LEO 13 E260 Yugoslavian YU Keyboard 13 App iv CONFI DENTI AL Tecra A6 Maintenance Manual Danish OM EEEE E 14 Slovak SV Keyboard E 14 E29 SWwedish SD RevBOSEO ed mid cdd E 15 Appendix Series Screw Torque F 1 Appendix G Reliability G 1 Tecra A6 Maintenance Manual CONFI DENTI AL App v Appendices Figures Figure B 1 Figure B 2 Figure E 1 Figure E 2 Figure E 3 Figure 4 Figure E 5 Figure 6 Figure E 7 Figure E 8 Figure E 9 Figure E 10 Figure 11 Figure 12 Figure E 13 Figure E 14 Figure 15 Figure 16 Figure E 17 Figure E 18 Figure E 19 Figure E 20 Figure E 21 Figure E 22 Figure E 23 Figure E 24 Figure E 25 Figure E 26 Figure E 27 App vi System board FRDSY layout B 1 System board
122. reen s tint or stain it Be sure to quickly wipe off any liquid CONFIDENTIAL Tecra A6 Maintenance Manual 5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle grounding device when handling the module Tecra A6 Maintenance Manual CONF DENTI AL A 3 7 Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below its specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions A 4 CONFIDENTIAL Tecra A6 Maintenance Manual 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization Tecra A6 Maintenance Manual CONFI DENTI AL A 5 A 6 CONFI DENTI AL Tecra A6 Maintenance Manual Appendix B Board Layout B 1 System Board FRDSY Top View ej iei 51 17 SERIE Rett Figure B 1 System board FRDSY layout Top CONFI DENTI AL B 1 Tecra A6 Maintenance Manua
123. reless LAN 4 35 Removing the WLAN module screws essere 4 36 Removing the wireless LAN antenna connectors 4 36 Releasing the wireless 4 37 Removing the modem cover screw eese 4 39 Removing the modem 4 39 Removing the modem module screws esee 4 40 Removing the modem module essent 4 40 Disconn cting cables ertet tre tsp petere eee evo Pee 4 42 Disconnecting the rear screws 4 42 Removing the 4 43 Removing the display assembly eee 4 43 Removing the top cover back panel screws 4 45 Removing the top cover front panel 4 46 Removing the cables 4 46 Removing the top nennen enne 4 47 Removing the touch pad 4 49 Removing the touch pad bracket 4 49 Removing the touch 4 50 Removing the fingerprint module bracket screws 4 51 Removing the fingerprint module bracket 4 51 Removing the fingerprint module sse 4 52 Removing the speaker
124. rews 4 54 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 20 USB Board Removing the USB Board To remove the speakers first remove the battery pack keyboard and top cover and then follow the steps below 1 Remove two M2 5x4 screws securing the USB board to the system board Figure 4 61 Removing the USB Board screws 2 Remove the USB board cable Figure 4 62 Removing the USB Board cable Tecra A6 Maintenance Manual CONFIDENTIAL 4 55 4 Replacement Procedures 3 Remove the USB board Figure 4 63 Removing the USB Board Installing the USB Board To install the USB board follow the steps below and refer to the figures in the preceding section 1 Place the USB board in position next to the system board 2 Connect the USB board cable to the system board 3 Secure the USB board with two M2 5x4 screws 4 56 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 21 System Board Removing the System Board To remove the system board first remove the display assembly keyboard and top cover and then follow the steps below 1 Disconnect the black cable from the system board 2 Remove the DC connector from its socket Figure 4 64 Removing the cable 3 Remove the two hexagonal screws from the system board Figure 4 65 Removing the hexagonal screws Tecra A6 Maintenance Manual CONFIDENTIAL 4 57 4 Repl
125. ropriate section of this chapter If the problem is unspecified use the flowchart in Figure 2 1 as a guide for determining which troubleshooting procedures to execute Before performing any troubleshooting procedures verify the following 2 Ask the user if a password is registered and if it is ask him or her to enter the password 2 Verify with the customer that Toshiba Windows is installed on the hard disk Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction Make sure all optional equipment is removed from the computer Make sure the floppy disk drive if installed is empty If no FDD module is installed you should use an external FDD to run the diagnostics tests 2 2 CONFI DENTI AL Tecra A6 Maintenance Manual 2 3 Power Supply Troubleshooting 2 Troubleshooting Procedures Perform the Power Supply Troubleshooting procedures in section 2 3 Perform the Power Supply Troubleshooting procedures in section 2 3 Perform the Power Supply Troubleshooting procedures in section 2 3 Perform the Display Troubleshooting procedures in section 2 4 If the password message displays type the password then press Enter Is Toshiba Windows being loaded Figure 2 1 Troubleshooting flowchart 1 2 Tecra A6 Maintenance Manual CONFI DENTI AL 2 3 2 Troubleshooting Procedures Insert the diagnostics disk into the FDD Then run the diagnostics test program
126. se creating a danger of a short circuit which could cause overheating smoke or fire Tf you replace the battery pack or RTC battery be sure to use only the same model battery or an equivalent battery recommended by Toshiba Installation of the wrong battery can cause the battery to explode Tecra A6 Maintenance Manual CONFIDENTIAL iii The manual is divided into the following parts Chapter 1 Chapter 2 Chapter 3 Chapter 4 Appendices Hardware Overview describes the A6 Series system unit and each FRU Troubleshooting Procedures explains how to diagnose and resolve FRU problems Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Replacement Procedures describes the removal and replacement of the FRUs The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Screw torque list Reliability RRRRRRRA CONFIDENTIAL Tecra A6 Maintenance Manual Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition For example Read Only Memory ROM Keys Keys are used in the text to describe many operations The key top symbol as it appears on the keyboard is printed in boldface type
127. st 3 9 ODD Test The ODD test allows a user to aurally confirm the ODD functions NOTE A CD disc including data file must be inserted into the ODD drive then must wait ODD drive initial OK ODD LED stop flashing before this test starts The ODD test includes two subtests of the 1 Random read partial sequential read function 2 Eject ODD door The screen should display as below indicating whether the subtests pass or fail when finished LAP 09001 0909 89 2 COMPAL 1581 CDRON SCY IN 3 pB IG COMPACT DISC RON 64 D MSCDEX ver 2 22 Driver FDCDOGB1 149149482 46882 bytes sector 744817924 bytes sting for DATA CD Testing CD ROM reset function Passed Testing seq read sector 143174836 25 Testing fun read sector 71587428 25 Passed 02 CDROM d y CD ROM Drive H NSCDEX ver 2 22 Driver nane 20000001 Vol DBLIGTESTHI Total 149140482 46082 bytes sector 744017924 bytes Testing Eject Close door 3 14 satellite M100 TECRA A6 Series Maintenance Manual 3 10 Keyboard Test 3 Tests and Diagnostics 3 10 Keyboard Test The keyboard test checks the all keys function NOTE The Num Lock and the Overlay mode must be off to execute the keyboard test Before keyboard test starts the keyboard matrix code should be chosen as below display 1 UK for Europe 2 05 for America When you
128. tenance Manual SCREW P N SCREW SPEC 0012304 2 5 10 0012304 2 5 10 MACAO0012304 M2 5 10 0012304 M2 5 10 0012304 20 973 ZEL Black nickel 0015320 2073 ZBL Black nickel 0015320 20 3 ZBL Black nickel 0015320 20 3 ZBL Black nickel 2009470 2 0 2 BLACK ZN LOCATION HDD DOOR LOG LOW LOWER SHIELD MB SADDLE UPPER LOWER SPK SADDLE UPPER LOWER AUDIO B SADDLE UPPER UPPER THERMAL PLATE THERMAL PLATE STAND OFF M B LOWSHD LOWER LOG LOW LOG UP LCD BRK L R LCD PANEL INVERTER LCD COVER LCD CABLE TO COVER CPU PLATE TO MB STANDOFF KEYBOARD TO SHIELD UP TO Tecra A6 Maintenance Manual CONFI DENTI AL SCREW TORQUE 2 5 3 0kgfcm 2 5 3 0kgfcm 2 5 3 0kgfcm 2 5 3 0kgfcm 2 0 2 5kgfcm 2 5 3 0kgfcm 1 2 1 5kgfcm 1 5 2 0kgfcm 1 5 2 0kgfcm 1 5 2 0kgfcm 1 5 2 0kgfcm SCREW P N SCREW SPEC LOCATION SCREW TORQUE LOG UP MINIPCI DOOR NORMA MINIPCI STAND ECAL202V000 M2 5 12 OFF MB LOG 2 0 2 5kgfcm LOW SHIELD LOG LOW LOG UP MDC DOOR MINIPCI STAND OFF MB lese ECAL202V000 M2 5 12 2 0 2 5kgfcm SHIELD LOG LOW MAAA0004308 3 0 4 2 HDD 2 0 2 5kgfcm HDD CPU THERMAL AMAL202Y000 2 0 2 5kgfcm Screw Spring IMS BRK STANDOFF D SUB NUT WS PORT NUT MAFA94001N0 4 75 9 6 NI Zinc to
129. the battery to explode If any of the following occurs the battery quick charge process stops 1 The battery becomes fully charged 2 The AC adaptor or battery is removed 3 The battery or output voltage is abnormal 4 The battery temperature is abnormal 5 The battery SMBus communication fails 6 The battery cell is bad Detection of full charge A full charge is detected from the battery pack through SMBus when the battery is charging 1 16 CONFIDENTIAL Tecra A6 Maintenance Manual 1 6 Batteries 1 Hardware Overview 1 6 2 RTC battery The RTC battery provides power to keep the current date time and other setup information in memory while the computer is turned off The table below lists the charging time and data preservation period of the RTC battery The RTC battery is charged by the adaptor or main battery while the computer is powered on Sms Tm Charging Time power on About 24 hours Data preservation period full charge Tecra A6 Series Maintenance Manual CONFIDENTIAL 1 17 Chapter 2 Troubleshooting Procedures 2 Troubleshooting Procedures Chapter 2 Contents 2 1 Troubleshooting IntcoductlOni usse codi usas sess tuns risa tei pta pes INNO US 2 1 2 2 Troubleshooting 2 2 2 3 Power Supply Troubleshooting 2 7 24 Display 2 12 Keyboard Troubleshooting etre 2 15 206 Exter
130. the modem connector on the system board to the modem module 2 Fitthe modem onto its connector and secure it with two black M2 5x4 screws 3 Replace the M2 5x4 screw to fix the modem cover Tecra A6 Maintenance Manual CONFIDENTIAL 4 41 4 Replacement Procedures 4 15 Display Assembly Removing the Display Assembly To remove the display assembly first remove the battery and any optional devices Also remove the keyboard and the wireless LAN unit as described in the previous sections Then follow the steps below 1 Remove the keyboard and the wireless LAN unit Separate the wireless LAN antenna connectors black and white from the top cover and place them on a side out of the way Also remove the Bluetooth antenna connector brown from the module 2 Disconnect the black LCD power LVDS cable Bluetooth cable and wireless LAN cable from the system board Figure 4 45 Disconnecting cables 3 Remove two M2 5x6 black screws securing the LCD assembly from the rear side Figure 4 46 Disconnecting the rear screws 4 42 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures 4 Remove two M2 5x6 screws securing the LCD assembly to the top cover Figure 4 47 Removing the front screws 5 Remove the LCD assembly Figure 4 48 Removing the display assembly Tecra A6 Maintenance Manual CONFIDENTIAL 4 43 4 Replacement Procedures Installing the Display Assembly To inst
131. the system board may be defective or damaged Replace it with a new one Procedure 3 Connection check Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and make sure the speaker cable is firmly connected to the audio board If the stereo speakers are still not functioning properly go to Procedure 4 Procedure4 Replacement check If the stereo speakers don t sound properly the stereo speakers may be defective or damaged Replace them with new ones If the stereo speakers still do not work properly try replacing in turn the audio board and system board 2 24 CONFI DENTI AL Tecra A6 Maintenance Manual 2 10 Optical Drive Troubleshooting 2 Troubleshooting Procedures 2 10 Optical Drive Troubleshooting START Perform audio CD check Procedure 1 Perform drive Audio CD functions ok No cleaning check Procedure 2 Perform software check Procedure 3 Perform diagnostic test Procedure 4 Perform connection and replacement check Procedure 5 Replace system board Figure 2 10 Optical drive troubleshooting process Tecra A6 Maintenance Manual CONFI DENTI AL 2 27 2 Troubleshooting Procedures 2 10 Optical Drive Troubleshooting This section describes how to determine if the computer s internal optical drive is functioning properly The Satellite P10 module bays can accommodate the following optical drives DVD R RW device DVD ROM device 2 DVD Multi
132. the top cover insert under the center tab and secure it with two black M2 0x4 screws 3 Set the strip cover and press down to secure the strip cover until the latches engage Tecra A6 Maintenance Manual CONFIDENTIAL 4 25 4 Replacement Procedures 4 10 Direct play button board Removing the Direct Play button board To disassemble the Direct Play Button Board first remove the battery optional devices and the keyboard strip cover Then follow the steps below 1 Remove the Direct Play Button Board by sliding from the clasps Figure 4 25 Removing the Direct Play Button Board 2 Remove the Direct Play Button Board Cable attached to the system board Figure 4 26 Removing the Direct Play Button Board cable 4 26 CONFIDENTIAL Tecra A6 Maintenance Manual 4 Replacement Procedures Installing the Direct Play Button Board To install the Direct Play Button Board follow the steps below and refer to the figures in the preceding section 1 Connect the cable to the connector on the system board 2 Install the Direct Play Button Board in place while securing the clasps Tecra A6 Maintenance Manual CONFIDENTIAL 4 27 4 Replacement Procedures 4 11 Bluetooth module Removing the Bluetooth Module Remove the battery and any optional devices before removing the Bluetooth module In addition you have to remove the keyboard as described in the previous section to access the Bluetooth module Follow these
133. thernet adapters Main Menu Test Adapter iew Adapter Configuration Action Description Satellite M100 TECRA Series Maintenance Manual 3 23 3 Tests and Diagnostics 3 15 LAN Test Step2 Select Begin Adapter Tests Item to press Enter key to begin function testing iags 91 84 56 85 Intel R Diagnostic Tool for PRO Series Ethernet adapters Test Menu Begin Adapter Tests hange Test Options isplay Diagnostic Log etworking Menu Selection Description Previous ESC Select Up Down Action ENTER The screen should display as below indicating whether the subtests pass or fail when finished iags 91 84 56 85 Intel R Diagnostic Tool for PRO Series Ethernet adapters Test Adapter Adapter Bus 2 Dev Func IRQ 18 Test Pass 1 of 1 Results Device Registers Passed FIFOs Passed EEPROM Passed Interrupt Passed Loopback Test s Passed Press any key to continue Press ESC to quit tests 3 24 satellite M100 TECRA A6 Series Maintenance Manual 3 15 LAN Test 3 Tests and Diagnostics Step3 Press ESC key to EXIT LAN test MENU The screen should display as below Need you select your test result to show PASS or Fail ARE YOU TEST 1 Satellite M100 TECRA Series Maintenance Manual 3 25 3 Tests and Diagnostics 3 16 RTC Test 3 16 RTC Test Checks the computer s RTC Real Time Clock and calendar functions by c
134. time ms Average random access Data buffer size Mbytes DVD DVD VIDEO DVD ROM DVD R DVD RW DVD RAM DVD R DVD RW DVD R DL DVD R DL Formats supported CD CD DA CD ROM CD R CD RW CD ROMXA PhotoCD single multi session CD EXTRA CD Text Table 1 4 DVD Super Multi Double Layer drive specifications 1 12 CONFIDENTIAL Tecra A6 Maintenance Manual 1 5 Power Supply 1 Hardware Overview 1 5 Power Supply This specification defines the performance and characteristics of the 75W AC adapter power supply It supplies a constant voltage 15V output source for Tecra A6 series notebook computer A D conversion e The EC uses 10 bit sampling for A D conversion to determine the following values Battery and temperature AC adaptor and battery check e The EC checks the following by A D converted values Battery installed e The EC checks the following by GPIO values adaptor connected Abnormal check e The EC determines whether the condition is abnormal and if so stores an error code into the error register Input port management The EC monitors the following input signal status System power ON OFF status Direct CD power ON OFF status Beep and LED control is caused by the low battery status The EC controls the following two kinds of LED DCIN LED one color green e Green indicates AC adaptor is connected Battery LED two colors orange
135. troduction Chapter 2 describes how to determine if a Field Replaceable Unit FRU in the computer is causing the computer to malfunction The FRUs covered are Display 6 TouchPad 11 IEEE 1394 port 2 USB Floppy Drive 7 Speaker 12 Wireless LAN system 3 Keyboard 8 Optical drive 13 6INI card unit 4 USB ports 9 Modem 14 Bluetooth 5 TV out port 10 PCMCIA unit 15 Fingerprint Board The Diagnostics Disk operations are described in Chapter 3 Detailed replacement procedures are given in Chapter 4 The following tools are necessary for implementing the troubleshooting procedures Diagnostics Disk Repair and Sound Repair Phillips screwdriver 2 mm 6mm nut driver for the helix screw nuts on the rear ports for CPU door 2DD or 2HD formatted work disk for floppy disk drive testing Sycard PCMCIA test card Cleaning kit for floppy disk drive troubleshooting Cleaning Kit for optical drive troubleshooting Multimeter SQ 20 1 OY cde Uc External monitor USB compatible keyboard Multimedia sound system with line in and line out ports Headphones USB test module and USB cable Music CD 6IN1 SD MMC MS MS Pro XD mini SD gt Tecra A6 Maintenance Manual CONFI DENTI AL 2 1 2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart 2 2 Troubleshooting Flowchart If you know the location of the malfunction turn directly to the app
136. ure Make sure all screws are securely fastened Loose screws can cause short circuits resulting in heat smoke or fire Before removing an FRU or other component make sure all cables to the component have been disconnected If you use AC power be sure to use the cable that came with the computer or one Tecra A6 Maintenance Manual CONFIDENTIAL 4 3 4 Replacement Procedures Before You Begin Look over the procedures in this section before you begin disassembling the computer Familiarize yourself with the disassembly and reassembly steps Begin each procedure by removing the AC adaptor and the battery pack as instructed in section 4 2 1 2 10 4 4 Do not disassemble the computer unless it is operating abnormally Use only the correct and approved tools Make sure the working environment is free from the following elements whether you are using or storing the computer Dust and contaminates Static electricity Extreme heat cold and humidity Make sure the FRU you are replacing 15 causing the abnormal operation by performing the necessary troubleshooting and diagnostics tests described in chapters 2 and 3 of this manual Do not perform any operations that are not necessary and use only the described procedures for disassembling and installing FRUs in the computer After removing parts from the computer place them in a safe place away from the computer so they will not be damaged and will
137. yboard Scan Character 6 D 1 Appendix E Key Layout E 1 1 Unit d States US Keyboard pav E 1 United Kingdom UK KeyDoatd u ui erii aiuto bab em queas E 1 E 3 Spanish SP Keyboard et e p ERE E 2 E4 dapanese A em E 2 ES Korean E 3 EO Canadian French Ke vIBOSEO oeque territi tatto E 3 E 7 Portuguese Keyboard E 4 US INIE US NTE Keyboard eec ot teo E 4 E 9 German soi E 5 French ER Oar NE eMe DUE E 5 ELIT Chnese CH Keyboard tb S e us UR E 6 B 12 Swiss Darfon SW Keyboard E 6 3 oar com E 7 BE 7 EIS Arabic AR E Keyboard 8 E16 Czech Keyboard 8 BAY EST Keyboatd p 9 Greek GK Keyboa

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