Manual - Webstaurant Store
Contents
1. High Pressure Switch RED Start Relay Compressor WHITE Electrical Box POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG 000000860068 CLEANER FULL sH o O 1 Bin T Stat Clean Switch Drain Clog Sensor i a Water Sensors Drain clog If continuity is seen between the two drain clog sensor probes the DRAIN CLOG LED will come on and the machine will shut down The machine will not restart unless the manual reset button is depressed while power is on High Pressure Switch RED Start Relay Compressor WHITE Electrical Box POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER P21 O P20 RESET P19 O o P3 WATER LEVELS MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG 090000000009 CLEANER FULL o Bin T Stat Clean Switch Drain Clog Sensor m A Water Sensors 28 25CI425A W 25HI425A 50CI425A W 50HI425A Refrigeration cycle low side service port TIE condenser high side service port compressor filter dryer M J X o high high low i IL ne 4 pressure pressure pressure pressure thermostatic i alin vapor liquid liquid vapor expansion M CAH valve 25CI425A W 25HI425A 50CI425A W 50HI425A 29 Air Cooled ice machine capacity 24hrs Am2. I ice only no water Dispense actuation L lever S SensorSAFE Condenser type A air cooled water cooled Ice machine capacity in lbs per day Ice machine location integral Dispenser configuration C countertop H wall mount Approximate storage capacity in lbs CAUTION Do not tilt any unit further than 30 off vertical during uncrating or installation Dispenser bin area contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first Follett recommends a Follett water filter system be installed in the ice machine inlet water line standard capacity 400130299 high capacity 400978957 carbonless high capacity 01050442 Prior to operation clean and sanitize the dispenser in accordance with instructions found in this manual Ice is slippery Be sure counters and floors around dispenser are clean dry and free of ice Do not block right side air intake or top air exhaust 25CI425A W 25HI425A 50CI425A W 50HI425A 3 S ecifications Countertop Front View Right Side View j 21 53 4 cm i 24 61 cm gt x gt ED 25CI400A W 36 91 5 cm
3. The work surface must be large enough to accommodate height of dispenser Failure to provide proper support may result in personal injury 1 Position dispenser with dispense chutes facing upward on sturdy work surface Fig 3 2 Move drain fitting from back of dispenser and mount Fig 4 1 3 Cut drain tube to length and attach to barbed connection Fig 4 2 4 Move inlet water fitting from back of dispenser and mount Fig 4 3 5 Cut water tubing to length and re insert into water fitting 6 Water cooled only Disconnect internal condenser water inlet and outlet fittings 7 Water cooled only Relocate water inlet and outlet fittings and reconnect Fig 4 4 Note The water inlet is connected to the condenser the outlet line is connected to the water regulating valve 8 Remove the drain plug from the internal drain line connection point and relocate to back of dispenser and reconnect 9 Raise the dispenser upright and position in desired location 10 Mark dispenser outline on counter and remove dispenser 11 Cut countertop utility opening and drill four 7 16 holes to anchor dispenser to counter Fig 5 12 Apply a thick bead approximately 1 4 7 mm diameter of NSF listed silicone sealant Dow Corning RTV 732 or equivalent 1 4 7 mm inside marked outline of dispenser 13 Reposition dispenser on counter and secure to counter with four 3 8 16NC bolts 14 Smooth excess sealant around outs
4. 9 Cover front 25 series ice only 01072743 9 Cover front 50 series ice only 01072768 10 Air filter 00184275 11 Louver intake includes 00184275 00192955 12 Lid hopper secured 01072776 Not shown Hopper assembly 25 series 00953281 Not shown Hopper assembly 50 series 00953299 Not shown Drain tube ice storage hopper 01054576 Not shown Drain pan protector 00195974 Not shown Wall mount bracket and cover plate 00902080 Not shown Grille drain pan gray plastic case of 12 01071232 25CI425A W 25HI425A 50CI425A W 50HI425A Wheel motor and drive system Reference Description Part 1 Wheel motor 120V 60Hz 501861 2 Washer thrust 501026 9 Shaft drive includes key and stud 501619 4 Fan blade wheel motor 501607 Not shown Chain pitch 64 link 00182246 5 Sprocket drive shaft 35T includes drive shaft key 502692 6 Sprocket wheel motor 10T 501019 7 Bearing drive shaft 501024 Not shown Connecting link chain 500799 8 Key drive shaft 500367 9 Key wheel motor 205991 10 Dispenser drive assembly parts 1 9 above 00192971 25CI425A W 25HI425A 50CI425A W 50HI425A 39 Dispense chute and splash panel models with SensorSAFE infrared dispensing Reference Description Part 1 Bracket water solenoid 00987875 2 Tube water station 00187682 3 Fitting outlet 1 8 MPT
5. 50CI400A W 40 Shen 6 101 6 cm 1 I gt LU Lr i 3 E I E ra a lt Y lt 23 58 5 cm Wall mount Front View Right Side View lt 21 5 54 6 cm gt I 24 5 62 2 cm T 25HI400A W 36 5 92 7 cm 50HI400A W 40 5 pm s 102 9 cm A D 2 14 25 z S T 36 2 cm s cL i lt r lt Y Includes 5 13 mm for bracket supplied with unit 43 2 cm Rear View 3 8 FPT condenser inlet water cooled only 3 8 FPT condenser outlet water cooled only 3 4 FPT drain 5 15 MH 0 88 23 d DRAI 3 4 MPT MALE Rear View NEMA 5 15 f 21 5 54 6 cm 3 8 water inlet 2 63 6 6 cm 1 38 3 5 cm 2 56 6 5 cm 5 69 14 4 cm 7 69 19 5 cm 25CI425A W 25H1425A 50CI425A W 50HI425A Electrical 115 V 60 Hz 1 phase 11 0A Connect to a 15A dedicated circuit Furnished with 7 ft 2 m power cord with a 90 NEMA hospital grade 5 15 plug Ambient 100 F 38 C Max 50 F 10 C Min Best performance below 80 F 27 C 90 F 32 C Max 45 F 7 C Min Best performance below 70 F 21 C 70 PS 5Bar Max 10 P 5 1 0 7 Bar Min Ambient air temperature is measured at the air cooled condenser coil inlet t Ambient water temperature is measured in the ice machine float reservoir Plumbing Watercooled 3 8
6. FPT Note Water shut off recommended within 10 ft 3m of dispenser Drain to be hard piped and insulated Maintain at least 1 4 per foot 20mm per 1m run of slope Ventilation clearances Water cooled Required for ventilation 3 77 mm each side Suggested for service 12 30 5 cm top 12 30 5 cm top 6 15 3 cm left side Note Do not block right side air intake or right side air exhaust Uncrated weight 25 50 CI425A W countertop 215 Ibs 98 kg 25 50 HI425A W wall mount 230 Ibs 105 kg 25CI425A W 25HI425A 50CI425A W 50HI425A 5 Installation Before you begin All dispensers must be installed level in both directions to ensure proper operation Provide ventilation clearances mentioned above Countertop units provide the option of taking utilities out bottom or back of dispenser on wall mount units and countertop units with legs utilities exit from back Wall mount model utilities exit through back of dispenser only Directions for each installation follow DO NOT LIFT UNIT AT THESE POINTS Panels will not support weight of unit Failure to follow warning may result in equipment damage or personal injury Installing countertop dispensers with rear exiting utilities no legs 1 Position dispenser in desired location 2 Mark dispenser outline on counter and remove dispenser 3 Drill four 7 16 holes in counter to anchor dispenser to counter
7. Install evaporator insulation Install compression nozzle and tubing Secure ice transport tube with clamp Fig 29 1 Note Clamp must be oriented as shown in order for the insulation to be placed properly Install compression nozzle insulation Fig 29 2 Install vent and drain tube Fig 29 3 Install top bearing insulation Fig 29 4 Gearmotor replacement 1 2 3 Disassemble evaporator as described previously Disconnect the wire connectors Remove four screws holding gear motor mounting plate to base of ice machine and lift gearbox and motor clear of ice machine Remove machine screws holding mounting plate to motor Install new motor in reverse order Fig 27 Apply grease in well d 25CI425A W 25HI425A 50CI425A W 50HI425A 37 R eplacement parts Dispenser exterior Reference Description Part 1 Baffle ice 501608 2 Wheel dispense includes 501612 502821 3 Bracket ice tube 502712 4 Rod threaded includes knurled nut 501612 5 Ice transport tube 25 series 00196030 5 Ice transport tube 50 series 00196048 6 Louver exhaust 00192963 7 Drain pan 502682 8 Grille drain pan gray plastic 01050277 9 Cover front 25 series ice and water 01072735 9 Cover front 50 series ice and water 01072750
8. Reference Description Patt Standard capacity filter system Not shown Follett QC4 FL4S water filter system includes FL4S primary cartridge and head coarse 00130229 pre filter and head pressure gauge flushing valve assembled and installed on mounting bracket one ice machine High capacity filter system Carbonless high capacity filter system Not shown Carbonless high capacity water filter system one per ice machine Horizon and Mae 01050442 stro series ice machines Other filtration Water pressure Cleaning Sanitizing Not shown IMS II sanitizing concentrate 16 oz bottle 00979674 Case of 12 x 16 oz bottles 01038652 25C1425A W 25HI425A 50CI425A W 50HI425A 45 Air cooled ice machines 25CI425A W 25HI425A 50CI425A W 50HI425A 46 Reforencet Description Tang a Reservarassemby no s Jacket insulation vb 90t06534 IG Evaporator see page 32 and 38 for complete breakdown E 8 Drain pan evaporator 00181990 9 High pressure cutout sors Tube fill purge reservoir solenoid evaporator feed Valve expansion thermal 502726 Tubing polypropylene reservoir supply sold by foot 502079 Solenoid fill 01065283 01065226 25C1425A W 25HI425A 50CI425A W 50HI425A 47 Water cooled ice machines 25CI425A W 25H1425A 50CI425A W 50HI425A 48 Description Drier 2 Valve water regulating inclu
9. C water probes the fill valve P21 cycling on and off If continuity is not detected between the common probe B and normal low D within 10 seconds the LOW WATER and TIME DELAY LEDs will come on and the machine will shut down for the one hour time delay period After the time delay the fill valve will re energize and wait for continuity between the common probe and normal high before restarting LOW WATER LED will remain ON until the water level is satisfied High Pressure Switch Start Relay Compressor Electrical Box a POWER P15 TY F Low BIN BLACK MAKING ICE a SLEEP CYCLE 4 TIME DELAY YELLOW Pe LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG CLEANER FULL o Bin T Stat Clean Switch Water Sensors 25CI425A W 25HI425A 50CI425A W 50HI425A 27 High refrigerant pressure Should the refrigeration pressure rise above 425 psi the high pressure switch contacts will open The board sees the open circuit and the HIGH PRESSURE and TIME DELAY LEDs will come on the machine shuts down After the one hour time delay the machine will attempt to restart If the pressure has fallen below the reset point of 295 psi and the board see the contacts closed the machine will resume normal operation If the contacts are still open after the restart the board will again go into HIGH PRESSURE and TIME DELAY cycling until contact closure is seen
10. Remove insulation cap Fig 25 1 7 Remove ice tube Fig 25 5 Fig 24 All models ER E 2 LV LV OM ESN N 11 Partially slide ice machine from dispenser Fig 24 1 12 Disconnect power and bin signal twist lock connectors from ice machine electrical box T T7 mm m 35 25CI425A W 25HI425A 50CI425A W 50HI425A Evaporator disassembly Note The upper bearing lower bearing and auger assemblies must be replaced as assemblies The bottom and top bearing assemblies cannot be field assembled to factory specifications 1 ENDE FEN o 10 11 12 13 14 15 16 17 18 Disconnect power to ice machine Shut off water to ice machine Drain evaporator and float tank Disconnect plastic tubing from evaporator water inlet Remove top bearing insulation Disconnect vent and drain tube from nozzle Remove compression nozzle insulation Disconnect compression nozzle tubing and reservoir overflow tubing from secured clip Remove nut and upper vee band coupling from top of evaporator Lift top bearing assembly straight up with a slight rotating motion and remove Remove ice compression loop located at top of auger Lift auger straight up and out of evaporator Remove nut and lower vee band coupling from bottom of evaporator Lift evaporator to clear bottom bearing assembly Loosen hex head bolt in side of mounting base with 5 16
11. and install front cover 19 After 10 minutes dispense all ice and discard 14 25CI425A W 25HI425A 50C1425A W 50HI425A Service Ice machine Operation all models Follett s ice machine consists of four distinct functional systems Harvesting system Refrigeration system Water system Electrical control system These four systems work together to accomplish the production and harvesting of ice A problem in any one of these systems will result in improper operation of the entire ice production cycle When troubleshooting the ice machine it is important to analyze the entire system operation to determine which system is not functioning properly then pinpoint the component within that system that is malfunctioning Determine what corrective action must be taken before making any adjustments or replacing any components The icemaking process The Maestro Plus ice machine uses a stainless steel jacketed evaporator and operates on a continuous freezing cycle Water is supplied to the evaporator from the water reservoir where the water level is controlled by conductivity probes When the ice machine is running a layer of ice forms on the interior surface of the evaporator This ice is continuously removed by a slowly rotating 12 RPM auger The auger carries the ice upward into the cavity formed by the top bearing housing and the compression loop where it is compressed to remove excess water When the ice reaches the desired har
12. no additional torque errors occur the ice machine will continue normal operation High Pressure Switch Compressor Start Relay Compressor Electrical Box POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG 5 000000000660 CLEANER FULL SIF Bin T Stat Clean Switch Drain Clog Sensor i Water Sensors High gearmotor amps Stage 3 If a second occurrence happens during the 60 minute monitoring period the HI AMPS LED will come on again and shut the machine down strike two The HI AMPS LED wihout the TIME DELAY LED will indicate to the technician that two consecutive over torque situations have occurred The ice machine is shut down at this time and locked out It will not restart unless the manual reset button is depressed while power is on High Pressure Switch RED Start Relay Compressor WHITE Electrical Box Nm x A CER ST T em P15 a w Q Low BIN BLACK E 2 O MAKING ICE Z Hrrs O O seer cyce O TIME DELAY O Low WATER O MAINTENANCE O SERVICE HIAMPs O Hi PRESSURE O DRAIN CLOG O CLEANER FULL H o O Bin T Stat Clean Switch Drain Clog Sensor ui 3 Water Sensors 26 25CI425A W 25H1425A 50CI425A W 50HI425A Loss of water During operation the water level cycles between the normal low D and normal high
13. replacement parts uode naeh ER voe za o plena eee wale E p e ERR zd l n 50 Ice machine electrical components lt hh hh 52 2 25CI425A W 25HI425A 50CI425A W 50HI425A Welcome to Follett Follett equipment enjoys a well deserved reputation for excellent performance long term reliability and outstanding after the sale support To ensure that this equipment delivers that same degree of service we ask that you take a moment to review the installation portion of this manual before beginning to install the unit Our installation instructions are designed to help you achieve a trouble free installation Should you have any questions or require technical help at any point please call our technical service group at 877 612 5086 or 610 252 7301 Note To expedite assistance all correspondence or communication MUST include the model number serial number and complete and detailed explanation of the problem Before you begin After uncrating and removing all packing material inspect the equipment for concealed shipping damage If damage is found notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim if necessary Check your paperwork to determine which model you have Follett model numbers are designed to provide information about the type and capacity of Follett ice dispensing equipment Following is an explanation of the different model numbers 25C1425A LI
14. sensor and or water on control and replace if required see lens sensor continuously board troubleshooting ON OFF OFF If there is power on any output terminal 9WTR or WM on control board replace board 32 25CI425A W 25HI425A 50CI425A W 50HI425A SensorSafe Board guide Fig 17 LEDs when illuminated indicate the following PWR board power CLN clean button pressed WTR and ou l o WM outputs disabled ICE ice dispensing activated GND WTR water dispensing activated o O ICE Terminals L1 incoming power hot L2 neutral S PWR terminals WTR power terminal for water solenoid 2 P O WIR 8 WM power terminal for wheelmotor CLN terminals L O for clean cycle switch CLN Note SOL terminal not used in 12 series dispensers Owr swm OJ S Lens sensor troubleshooting 1 Turn dispenser power switch off and remove slash panel Disconnect wires from WTR and WM terminals on board Gently remove sensor mounting block from splash panel Inspect lens and sensor clean if necessary Restore dispenser power and test sensor by passing hand in front of sensor If LED on board turns on sensor is operational Re assemble dispenser If LED does not come on switch sensor leads on board and retest If opposite Led comes on replace defective board If opposite Led does not come on replace defective sensor 2 3 4 5 6 7 8 9 I
15. the evaporator High Pressure Switch Compressor WHITE Electrical Box p CE P15 BLACK m P6 POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG 000000000009 CLEANER FULL Water Sensors Diagnostic Stages High gearmotor amps Stage 1 The HI AMPS error and TIME DELAY LEDs are on indicating that the control board has sensed an over torque condition at the P4 terminal more than 3 amps from the gearmotor and shut the ice machine down strike one The HI AMPS and TIME DELAY LEDs will remain on for 60 minutes after an over torque condition has occurred The ice machine will remain off as long as these two LEDs are on After the 60 minute time delay these LED lights turn off and the control board will try to go through a normal start up sequence High Pressure Switch Compressor WHITE Electrical Box POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG CLEANER FULL Bin T Stat Clean Switch Drain Clog Sensor Water Sensors 25C1425A W 25HI425A 50CI425A W 50HI425A 25 High gearmotor amps Stage 2 If the restart is successful the board will continue to monitor the current draw on P4 for 60 minutes looking for a second high amps above 3A occurrence If the ice machine runs without problems for 60 minutes and
16. x 3 8 comp 502262 4 Fitting inlet 1 8 MPT x 1 4 comp 502246 5 Solenoid valve water 120 V 60Hz 502243 6 Chute ice with Agion 00984831 7 Splash panel SensorSAFE dispense with drain pan includes 2 lenses 00981365 7 Splash panel SensorSAFE dispense with drain pan ice only includes 1 lens 00981381 7 Splash panel SensorSAFE dispense no drain pan includes 2 lenses 00981373 7 Splash panel SensorSAFE dispense no drain pan ice only includes 1 lens 00981399 8 Sensor ice or water dispense 00195982 9 Clean switch SensorSAFE includes boot 502359 10 Boot clean switch button mounts on 502359 switch 501841 11 Bracket water valve 00958793 12 Chute water with Agion 00984898 13 Elbow 1 4 00121699 14 Lens sensors 00977983 15 Screw bracket 00982421 16 Screw valve 203227 Not shown Tubing water station thermoplastic 1 4 OD sold by the foot 502079 1 Disclaimer Antimicrobial protection is limited to the treated components and does not treat water or ice Agion is a registered trademark of Agion Technologies Inc Wakefield MA USA 40 25CI425A W 25HI425A 50CI425A W 50HI425A Dispense chute and splash panel models with lever dispensing Reference Description Part 1 Boot dispense switch button mounts on 00981217 switch 502418 2 Bracket water solenoid 00987875 3 Switch dispense ice or water lever actuated includes bo
17. 1425A W 25HI425A 50CI425A W 50HI425A 21 Normal operation Stage 4 One second 1 s after the fan comes on the COMPRESSOR output comes on The compressor circuit uses both run and start capacitors along with a potential start relay The start capacitor in energized through the normally closed contacts of the start relay Compressor Start Relay Compressor Electrical Box Drain Clog Sensor Water Sensors p19 O P3 WATER LEVELS High Pressure Switch POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG 0000000009009 CLEANER FULL o Clean Switch Normal operation Stage 5 As the compressor comes up to normal running speed its start winding generates a voltage potential across the relay s coil This energizes the coil to open the contact and drop out the start capacitor The ice machine is now in a normal ice making mode The ice machine will produce ice until the bin level control in the ice dispenser is satisfied Compressor Start Relay Compressor Electrical Box Drain Clog Sensor Water Sensors P19 O P3 WATER LEVELS High Pressure Switch POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG 000000000660 CLEANER FULL Gin Switch 22 25CI425A W 25H1425A 50CI425A W 50HI425A Normal operation Sta
18. 36 2 cm ii 58 5 cm ini Fig 7 Minimum sink requirements without drain pan side view 24 36 61 9 cm 25HI425 35 88 91 1 cm 50HI425 39 88 101 3 cm SN I 482 om 18 92 48 1 cm 18 00 45 7 cm 30 00 76 2 cm 4 MIN DISTANCE TO SINK FRONT CORD ROUTING 1 1 P Kos stus F SUGGESTED POWER 8 25CI425A W 25H1425A 50CI425A W 50H1425A 1 Locate wall bracket mounting position relative to wall studs Fig 8 Install the supplied wall bracket with six 3 8 diameter fasteners Fig 10 1 Note Three holes are available at each fastening site to allow capture of studs or supports within the wall 2 Locate and cut utility hole Fig 10 2 in wall using Fig 9 dimensions 3 Rough in utilities Wall mount bracket dimensions can be used as a template Water 1 2 FNPT Drain 3 4 MPT 4 Lift dispenser onto wall bracket positioning unit so that hook on back of dispenser is captured by wall bracket support angle Fig 10 3 5 Install two 1 4 X 20 screws through bottom of wall bracket into bottom of dispenser to secure dispenser to wall bracket Fig 10 4 6 Install supplied 1 2 MPT X 3 8 push in adapter onto 1 2 FNPT water supply Fig 9 Wall mount utility location FRONT VIEW 0 77 2 0 m 3 99 10 1 cm POT
19. 7 01064658 500496 Bearing assembly bottom includes O rings and condensate shield 502738 501063 500744 Screw Allen 1 4 20 x 1 2 set of 4 501080 502733 2 502227 3 502730 Not shown 01067693 01064674 6 00181990 7 01027804 01027416 Not shown 501111 01007087 2 01049592 2 00142042 2 01012228 2 01064963 2 01049600 01049584 25CI425A W 25HI425A 50CI425A W 50HI425A 51 Ice machine electrical components Description Pair Capacitor run Relay start compressor 115 V 60 Hz Board control circuit 115 V 60 Hz 4 Switch clean oorross 4 Not shown Bin thermostat MCD425A WBT MCD425A WHT MFD425A WBT and 500514 MFD425A WHT only Board stand off control 8 required 00903005 Relay power to contact closure 01020734 Jumper bin signal 01069095 SafeCLEAN SensorSAFE Maestro Plus Symphony Plus Quiet Night and Sani Sponge are trademarks of Follett Corporation Follett and RIDE are registered trademarks of Follett Corporation registered in US O y 7 e 801 Church Lane Easton PA 18040 USA L ETT Toll free 877 612 5086 1 610 252 7301 01033679R00 Innovative solutions inspired by ice www follettice com Follett Corporation 9 14
20. ABLE WATER 3 8 COPPER TUBE 6 70 170 cm POWER CORD EXIT 10 69 271 cm 3 4 COPPER TUBE Fig 8 Wall bracket location guide TOP VIEW M WALL STUDS wm 1 00 25 mm 2 00 51 TUR FRONT VIEW L_ WALL STUDS ANCHOR POINTS 0 438 11 mm RAS CLEARANCE 25HI425A 13 33 0 cm 50HI425A 16 00 0 75 15 38 1 cm 406 mmy 7 damm tet tt 25H1425A 19 48 3 cm 12 37 31 4 cm 50HI425A 3 44 8 7 cm H 21 53 3 cm 3 53 9 0 cm IT WALL CUTOUT Fig 10 Wall mount bracket and fastener requirements lt o 25C1425A W 25HI425A 50CI425A W 50HI425A 7 Connect supplied 3 8 water line between water supply and water inlet fitting Fig 11 1 8 Using supplied 3 4 drain tubing and barbed fittings connect 3 4 barbed drain elbow fitting on dispenser to 3 4 FNPT drain Fig 11 2 9 Route power cord through utility access hole to power supply Fig 11 3 10 Turn on water supply and check for leaks 11 Install bottom panel Fig 12 Fig 11 Dispenser bottom view 10 25CI425A W 25HI425A 50CI425A W 50HI425A User information How the dispenser works Follett s 25 50CI series automatic load ic
21. E 47 ORANGE 43BLACK 42 WHITE Tj LATGREN To lt Lever LEVER DISPENSERS CONTROL BOX 99 BLACK GROUND SCREW NUWRUTON D NA34D S6 amp 1 POWER TO ICE MACHINE BIN SIGNAL CONTACT CLOSURE JA2V I8 6 ALIHM 76 TO ICE MACHINE POWER L2 3 4 25CI425A W 25HI425A 50CI425A W 50HI425A 19 Ice machine operational and diagnostic sequences GIN P15 BLACK at YELLOW P6 The wiring diagrams that follow illustrate the circuitry of Follett ice machines used with 12 series ice dispensers Both normal operation stages 1 8 and non normal diagnostic sequences showing torque out for use in troubleshooting are shown Circuitry notes Bin signal is contact closure only DO NOT SUPPLY POWER Normal operation Stage 1 Power is supplied to L1 of the control board the POWER LED light begins flashing The ice level bin thermostat in the dispenser is closed and calling for ice supplying contact closure to the control board The LOW BIN LED will be on The control board will now go through the start up seguence The board checks the water sensors located in the reservoir for continuity between the common probe B and the high probe C If continuity is not sensed the water fill valve P21 is energized High Pressure Switch Start Relay Compressor Electrical Box POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WAT
22. ER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG OOOOO0000090 CLEANER FULL H o Clean Switch Bin T Stat Drain Clog Sensor m 3 Water Sensors 20 25CI425A W 25HI425A 50CI425A W 50HI425A Normal operation Stage 2 When continuity is seen between B and C the water valve de energizes the AUGER output P4 comes on along with the MAKING ICE LED The auger gearmotor s start windings are energized through a current style start relay that is pulled in by the initial high current draw of the gearmotor High Pressure Switch RED Start Relay Compressor WHITE Electrical Box POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG 000000000666 CLEANER FULL o O s Bin T Stat Clean Switch Drain Clog Sensor u g Water Sensors Normal operation Stage 3 After the initial high current draw drops off the gearmotor start relay contacts open dropping out the start winding The condenser fan output P3 comes on 0 5 seconds later High Pressure Switch Start Relay Compressor Electrical Box I POWER P15 LOW BIN BLACK MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG n E OOOOOOOOOO000 CLEANER FULL F o O 3 Bin T Stat Clean Switch Drain Clog Sensor Water Sensors 25C
23. Fig 1 4 Apply a thick bead approximately 1 4 7 mm diameter of NSF listed silicone sealant Dow Corning RTV 732 or equivalent 1 4 7 mm inside marked outline of dispenser 5 Reposition dispenser on counter and secure to counter with four 3 8 16NC bolts 6 Smooth excess sealant around outside of dispenser 7 Make utility connections Fig 2 CAUTION Do not connect water cooled condenser outlet line to the dispenser drain line 8 Turn on water supply and check for leaks 9 Clean and sanitize dispenser and ice machine before putting into service 10 Turn power on and allow ice machine to produce ice Dow Corning is a register trademark of Dow Corning Corporation in the United States and other countries Fig 1 Countertop anchoring locations 156 Y 40 mm H 4X 12 50 Q 375 31 8 cm 10 mm HL hole S NIS A 20 50 8 cm gt 50 13 mm po ET Fig 2 Utility connections as viewed from top for countertop back access condenser outlet 3 8 FNPT i condenser inlet ee 3 8 FNPT ee potable I a ve water 3 8 FNPT 25CI425A W 25H1425A 50CI425A W 50HI425A Installing countertop dispensers with bottom exiting utilities PN WARNING A sturdy work surface capable of supporting the entire dispenser must be used
24. Symphony Plus 25 and 50 Series POLLEVT Ice and Water Dispensers Innovative solutions inspired by ice 25CI425A W 25H1425A 50CI425A W 50HI425A Installation Operation and Service Manual Symp e Symphony Symphony Symphony ng Ge 25 50CI425A W SI Countertop 25 50CI425A W LI Countertop Ice only 25 50HI425A SI Wall Mount Ice only Dispenser with Dispenser with Lever Dispensing Ice only Dispenser with SensorSAFE Dispensing SensorSAFE Dispensing Symphony 4 Sjanphony s 4 E 25 50CI425A W S Countertop Dispenser 25 50CI425A W L Countertop Dispenser 25 50HI425A S Wall Mount Dispenser with SensorSAFE Dispensing with Lever Dispensing with SensorSAFE Dispensing Following installation please forward this manual to the appropriate operations person 801 Church Lane Easton PA 18040 USA Diderpartecnine Toll free 877 612 5086 1 610 252 7301 www follettice com 01033679R00 www follettice com Contents Welcome to Follett Leur eee ERE Fe 3 Before You BEGIN PME MUT TL eee See Free Ree aR ar ea saa se eaters 3 Specifications 222 2 cesse me heu 4 Fleeincal 740 5 Ambient sa da seg oe blag sia ser nb datere Basa Voka imm
25. ainder of sanitizing solution 10 CLEANER FULL light will turn on and machine will start sanitizing cycle then rinse three times this process takes approximately 15 minutes 11 While ice machine is sanitizing sanitize dispenser as follows a Wipe inside of hopper lid stud assembly baffle wheel inside of storage area dispense chutes drain grill and drain pan with damp cloth wrung out in sanitizing solution Note To avoid possible damage to motor assembly only use a damp cloth to clean storage hopper Do not allow water to run through motor shaft hole in bottom of hopper b Reinstall dispense chutes wheel baffle stud assembly and knurled nuts See manual for correct baffle position 12 When machine is finished rinsing the MAINTENANCE light will turn off Loosen phillips head screw on nozzle connected to evaporator Remove nozzle from evaporator side only leave other side of nozzle connected to transport tube 13 Place one Sani Sponge in remaining sanitizing solution 14 Insert the sponge soaked in sanitizing solution into nozzle then insert a dry sponge into the nozzle 15 Replace nozzle onto evaporator and tighten screw Ensure drain is connected to reservoir and vent tubes are connected to evaporator drain pan 16 Turn ON bin signal switch Wait for ice to push sponges through transport tube 17 Collect sponges from ice storage bin 18 Replace hopper lid access cover for CT models machine top turn ON dispenser power
26. bient Air Temperature F C 80 ao ues a ass 220 ws 10 208 193 177 161 145 kg 60 4375 405 372 5 340 3075 Ibs 16 198 184 169 154 139 kg 70 416 ses sss ses 205 bs 21 188 175 161 147 184 ko 80 405 s s s45 315 285 is oo ses ses sss sos 275 bs 32 179 166 162 108 125 ko Inlet Water Temperature F C Compressor data Compressor current draw Air cooled Ambient air temp 60 F 15 6C 70 F 21 1 C 80 F 26 7 C 5 8A 6 1A 6 2A High side Pressure psi 190 220 250 Low side Pressure psi 27 29 31 Locked rotor amps 58 8 Gearmotor data Gearmotor current 2 25A nominal Locked rotor amps 14A Refrigeration system Water Cooled ice machine capacity 24hrs Condenser Water Temperature F C Inlet Water Temperature F C Water Cooled ice machine refrigeration pressure Discharge pressure suction pressure Condenser Water Temperature F C 50 10 70 21 90 32 50 10 285 29 290 31 m 70 21 280 27 285 29 290 31 si 90 32 280 27 285 29 290 31 90 F 32 2 C 100 F 378 C 6 2A 6 3A 290 330 33 36 Inlet Water Temperature F C Important All service on refrigeration system must be performed in accordance with all federal state and local laws that pertain to the use of refrigerants It is the responsibility of the technician to ensure that these requirements are met Model Charge Refrigerant
27. ce machine removal instructions Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment Fig 18 All models Fig 19 All models NN NNN Aan 1 Dispense all ice and remove front cover 2 Remove splash panel Fig 19 Fig 18 25CI425A W 25HI425A 50CI425A W 50HI425A 338 Fig 20 All models Fig 21 lt ZZ 4 Close main water shut off valve Fig 21 1 5 Disconnect water line to fill solenoid Fig 21 2 6 Remove bin drain tube Fig 21 3 7 Remove drain cup Fig 21 4 8 Remove screws securing bottom of ice machine electrical box Fig 21 5 3 Lower drain pan protector Fig 20 1 Remove and discard shipping screw Fig 20 2 Fig 22 Water cooled only Fig 23 Water cooled only it tt U m 9 Shut off inlet and outlet valves to water cooled 10 Lift and position water cooled lines into condenser and disconnect fittings Fig 22 hook Fig 23 34 25CI425A W 25HI425A 50CI425A W 50HI425A Fig 25 All models 4 Remove vent and drain tube Fig 25 2 8 Place ice machine electrical box on top of ice machine and slide out ice machine 5 Remove nozzle insulation Fig 25 3 6 Loosen ice tube hose clamp Fig 25 4 3
28. des Iso washer Not shown Iso washer for water regulating valve 2724 0537 o Reservoir assembly 1064682 Reservoir mounting bracket 068162 Not shown Tubing polypropylene reservoir supply sold by foot 2079 0121699 O1 O1 O1 ololo O1 o Fitting reservoir plastic 1 4 stem x 1 4 push in Evaporator see page 32 and 33 for complete breakdown Jacket insulation txv bulb Valve expansion thermal I8 Drain pan evaporator o 106534 02726 181990 O1 o O1 o Gearbox amp motor assembly 115 V 60 Hz Mounting bracket gearbox Clean cup Overload compressor 115 V 60 Hz o 1067693 065226 027572 1065259 0195933 0998765 1065275 02732 E I Not shown o Compressor 115 V 60 Hz Coil condenser 1 2 3 4 5 7 10 11 12 13 14 Tube clean and vent 15 16 17 18 19 20 o Water inlet fitting brass High pressure cutout rap 2 reguired Tube fill purge reservoir solenoid evaporator feed N O1 e R O1 Oo R o 1051192 067644 991216 1065283 02830 Bracket ice tube entry Solenoid purge Solenoid fill Jacket insulation TXV e S O1 25CI425A W 25HI425A 50CI425A W 50HI425A 49 Evaporator replacement parts HEALTHCARE 5 50 25CI425A W 25H1425A 50CI425A W 50HI425A Reference Description frank 502736 502110 50273
29. dness it rotates within the cavity and is forced through a discharge port and compression nozzle and into the ice transport tube The discharge tube and compression nozzle are slightly restricted to further compress the ice and produce the desired hardness A solid state control board located in the electrical box of the ice machine controls the normal operation of the ice machine and monitors gearmotor torque This control board will shut down the ice machine should an over torque condition occur It is very important that you familiarize yourself with the operational sequences detailed in this manual before attempting to service the ice machine evaporator ice transport tube compression nozzle 25CI425A W 25HI425A 50CI425A W 50HI425A 15 Water system The water level in the evaporator is controlled by a fill solenoid Fig 13 and level detecting sensors Water sensing rods Fig 14 extend down into the reservoir at the end of the evaporator assembly The system works via electrical conductivity as follows One of the longest probes is a common When water is between any of the other probes and the common the PC board will sense the activation During normal operation the water level rises and falls between the Normal High and Normal Low sensors As water is consumed to make ice the level will fall until the Normal Low sensor is exposed triggering the water feed solenoid on Water will fill until the Normal High sen
30. e and water dispensers are equipped with Follett s 425 Ib 181kg day ice machine In the continuous icemaking process water freezes to the inside wall of the evaporator A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an outlet port The ice is then pushed through a tube to the storage hopper When the hopper is full a bin thermostat opens and shuts the ice machine off When the dispense mechanism is activated a dispense motor is turned on causing the wheel to turn This moves ice to the dispense chute where it drops by gravity into the container held below the chute How SensorSAFE infrared dispensing works Follet s SensorSAFE infrared dispensing maximizes sanitation and minimizes the possibility of cross contamination by eliminating physical contact between the cup or container and dispenser Sensors in the panel use reflected infrared light to detect the presence of the container and send a signal to a control board which then activates the appropriate components for ice or water dispensing The SensorSAFE infrared dispensing package includes a cleaning switch under the left side of the front cover which temporarily shuts off dispensing to allow cleaning of the panel and lenses If the switch is not turned back on after cleaning the dispenser automatically resets after two minutes for normal operation SensorSAFE infrared dispensing also includes a time limit safety featu
31. el control signals the control board for ice High Pressure Switch Start Relay Compressor Electrical Box u POWER P15 i LOW BIN BLACK MAKING ICE MEM SLEEP CYCLE B TIME DELAY YELLOW P LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG CLEANER FULL x SK JE ABCD sl Bin T Stat Clean Switch Drain Clog Sensor Water Sensors Quiet Night Sleep cycle The board monitors ice dispensing through a line voltage input to P15 If the ice dispense has not be initiated for more than 5 seconds during the 20 minute time delay the SLEEP CYCLE LED comes on The machine will stay off for 12 hours unless 5 seconds of dispensing is seen After 12 hours the SLEEP CYCLE LED goes out and the ice making will resume if the bin thermostat is closed The sleep cycle dispense duration is adjustable using the DIP switches on the control board 25CI425A W 25H1425A 50CI425A W 50HI425A Self flushing At the completion of the 20 minute time delay the machine checks for a cumulative one hour of ice making time since the last off cycle flush If the cumulative ice making time exceeds one hour the machine will energize the drain valve P19 for 60 seconds to drain the evaporator It will then refill with water flush again refill and begin making ice if the LOW BIN LED is on If the ice making time is less than 1 hour the machine will start and begin making ice without draining
32. g from lack of preventive maintenance will not be covered under the Follett warranty Recommended cleaning descaling and sanitizing intervals monthly air cooled only ce machine and dispenser must be sanitized prior to start up 25CI425A W 25HI425A 50CI425A W 50HI425A 11 Weekly Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Dispenser drain pan and drain line 1 Pour 1 gal 3 8 L of hot tap water into drain pan to flush drains Splash panel front SensorSAFE infrared dispensing 1 Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front cover 2 Clean lens and splash panel front using a soft cloth and mild non abrasive non chlorine based cleaner 3 Reactivate dispensing by pressing and releasing clean switch again Monthly Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Condenser air cooled ice machine only 1 Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal performance Semi Annually more often if conditions dictate A cleaning descaling and sanitizing procedure should always include both the ice machine and dispenser cemaking system can be cleaned descaled in place Wear rubber gloves and safety goggles or face shield when handling cleaner or sa
33. ge 6 Once the bin thermostat control opens the LOW BIN LED goes out The compressor and gear motor outputs turn off the MAKING ICE LED goes out and the TIME DELAY LED comes on High Pressure Switch Compressor RED Start Relay Compressor WHITE Electrical Box POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG CLEANER FULL Bin T Stat Drain Clog Sensor m n Water Sensors Normal operation Stage 7 The fan motor continues for 10 minutes before shutting off The TIME DELAY LED remains on for 20 minutes The ice machine will not start while the TIME DELAY LED is on To restart the ice machine for troubleshooting purposes depress the reset button to clear the control board High Pressure Switch Compressor RED Start Relay Compressor WHITE Electrical Box POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE DRAIN CLOG OOOOOOOBO009 CLEANER FULL H o Bin T Stat Clean Switch Drain Clog Sensor u B Water Sensors 25C1425A W 25HI425A 50CI425A W 50HI425A 23 Normal operation Stage 8 When the dwell time of 20 minutes has expired the TIME DELAY LED goes off If 5 seconds of ice has been dispensed and the SLEEP CYCLE LED is off the ice machine will go through the normal start up sequence when the bin lev
34. id from cleaning cup and fill about 1 quart until cleaning solution completely fills the reservoir Place lid back on cup Save remainder of cleaning solution CLEANER FULL light will turn on and machine will start cleaning cycle then rinse three times this process takes approximately 15 minutes While ice machine is cleaning descaling clean dispenser as follows Turn OFF dispenser power Remove hopper lid Note for CT models remove hopper access cover Remove knurled nuts from front of storage hopper a b C d Remove stud assembly baffle wheel and any remaining ice e Remove dispense chutes from splash panel f Submerse drain grill in cleaning solution and allow to soak to remove any scale buildup g Wipe stud assembly baffle wheel inside of storage area dispense chutes drain grill and drain pan with damp cloth wrung out in cleaning solution Thoroughly rinse all parts with damp cloth wrung out with clean water Note To avoid possible damage to motor assembly only use a damp cloth to clean storage hopper Do not allow water to run through motor shaft hole in bottom of hopper When machine is finished cleaning the MAINTENANCE light will turn off 25CI425A W 25HI425A 50CI425A W 50HI425A 13 Sanitizing Procedure 8 Press CLEAN switch The MAINTENANCE light and LOW WATER light will turn on 9 Fill cleaning cup until sanitizing solution completely fills the reservoir Place lid back on cup Save rem
35. ide of dispenser and make utility connections through countertop cutout CAUTION Do not connect water cooled condenser outlet line to the dispenser drain line 15 Turn on water supply and check for leaks 16 Clean and sanitize dispenser and ice machine 17 Turn power on and allow ice machine to produce ice Fig 3 gt Kk 5 00 12 7 cm min Fig 4 2 TRIM DRAIN TUBE FOR NEW DRAIN FITTING LOCATION DI YI 0 50 13 mm 1 56 4 0 cm i 2 50 16 50 6 36 cm 41 9 cm 12 50 31 8 cm 16 00 40 7 cm 25C1425A W 25HI425A 50CI425A W 50HI425A Installing wall mount dispensers Fig 6 Minimum sink requirements without drain pan front view Sink centered Sink centered below chutes below dispenser Wall mount dispensers are intended to be mounted above a sink eliminating the need for a drain pan Before beginning installation verify that the sink size and location meet the requirements shown in Fig 6 f requirements are not met a drain pan must be used to prevent ice and water from falling on counter or floor FAILURE TO TAKE THESE PRECAUTIONS COULD RESULT IN SLIPS AND FALLS ON WET FLOORS e 21 50 gt la 21 50 gt 54 7 cm 54 7 cm 14 25 lt 23 00
36. inente kle dk 5 PIUM DING pe EMT 5 Ventilation clearances c 4488 vu as sa be Blvd ko eee eee a ey eed ee ee pon DEA B A ka rekke kes 5 Uncrated wa 5 hItlbupl eec P CEDERE 6 Betore you begltizs cnc rare cera es isa did de ae K e ne rec dh U ae ion Rie AUR ear Rc o eR ad 6 Installing countertop dispensers with rear exiting utilities no legs 6 Installing countertop dispensers with bottom exiting utilities 7 Installing wall mount dispensers 0 0 rn rn RR HR 0 mu meet 8 User information 4444 4444 ss 33 hh nn nnn 11 How the dispenser works 4444444 44444 hh hn 11 Cleaning descaling and sanitizing lt lt eee 11 12 Ion 12 Semi Annually more often if conditions dictate 12 MOOT ICS S ae ee hw he ete Tee Ge died ane eg neta 15 Ice machine Operation all models 00 0000 eee m 15 The 1cemaking process ringere conexa CR Wee e es WHEE kip ee ee elem antag RS 15 ae 16 WIIG fe ete acu iicet O NE reus sed Ee ERA en 18 Ice machine operational and diagnostic sequences 20 Diagnostic Stages ieee ETT 25 Refrigeration Systems erre yros tar EESE TEER AEE uw ee RENE ee bee ee ane pi 30 Dispenser troubleshooting eee RR hh ee eee n hh 32 Lever model troub
37. leshooting guide cee eee eens 32 SensorSAFE model troubleshooting guide 32 Ice machine removal instructions e hu 33 Evaporator disassembly cree ect koz de ETARE og ater s S b t HE wee eerie ee 36 Evaporator reassembly 4 44 544 teed eget eek pe Gee Gh bee GE EEE eg ut avd De Hed eee od 37 Gearmotor replacement lt lt hehehe 37 Replacement parts seite Decca ate ERE seats cae Dae IU sees sau cee eee as 38 Bisperiser exterior 4 sara dest etant SEK TEET How DEG athe MASS ele Ede Ue Sak eme Ar AV 38 Wheel motor and drive system lt nenn enerne naenn 39 Dispense chute and splash panel models with SensorSAFE infrared dispensing 40 Dispense chute and splash panel models with lever dispensing 41 Dispenser electrical box SensorSAFE models 42 Dispenser electrical box lever models 2 43 Water and dran ma see oS c e da RR Ge Pa dU n RR t gore Beh ak dope e mapa ba rd aea Ran dn 44 Water treatment accessories for Symphony Plus ice and water dispensers 45 Air cooled ice machiries az rem d ver IG AER GNE EROR edu RU ata TE RUE S Sa ede Arabie ara Rm 46 Water cooled ice machines 2 6 syiden teki Prik s c4 E Bobo da Keke RA ed B He ui de be 48 Evaporator
38. nal 502209 Not shown Cord and plug ice machine power dispenser box to ice machine box 01037878 Not shown Cord and plug bin signal dispenser box to ice machine box 01037944 Not shown Power cord 01027655 25CI425A W 25HI425A 50CI425A W 50HI425A 43 Water and drain lt SS SS S WS KS SN NN KK SN WSS SS NN SS SN NN SN SSSS SS KRKU M sss WOO AN N S NN Reference Description Part 1 Valve water shut off 01035526 2 Clip shut off valve 01035534 3 Tee 1 4 502923 4 Elbow 1 4 stem x 1 4 push in 00121699 5 Tube drain hopper 01054576 6 Tube purge 01054584 7 Fitting water cooled condenser inlet 00195966 8 Fitting water cooled condenser outlet 00195966 9 Fitting water inlet 01065275 10 Tube drain 01072842 Not shown Bottom cover 25 50HI with drain pan 00196113 Not shown Bottom cover 25 50HI without drain pain 00198341 Not shown Tubing 1 4 502079 11 Fitting drain 00109728 44 25CI425A W 25HI425A 50CI425A W 50HI425A Water treatment accessories for Symphony Plus ice and water dispensers
39. nitizer mixtures Use only Follett approved cleaners It is a violation of Federal law to use Solution A or Solution B in a manner inconsistent with their labeling Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Cleaning solution Following manufacturer s instructions mix cleaning solution of 1 gal 3 8L 120 F 49 C water and 7 oz 198 g one 7 oz packet of Follett SafeCLEAN ice machine cleaner descaler P N 00132001 Sanitizing solution Following manufacturers instructions mix a sanitizing solution of 1 gal 3 8 L 120 F 49 C water and 1 6 oz 48 ml Nu Calgon IMS II Sanitizer P N 00979674 Cleaning amp Sanitizing Tool Checklist 2 1 5 Gallon or larger Plastic Buckets 2 clean cloths Sanitary gloves Safety Glasses 2 Sani Sponge P N 00131524 single sponge 1 Packet of SafeCLEAN P N 00132001 24 packets 1 6 fl oz of Nu Calgon IMS II Sanitizer P N 00979674 16 fl oz bottle 12 25CI425A W 25H1425A 50CI425A W 50HI425A Cleaning Descaling Procedure Note Check drains and drain cup to ensure they are open and flowing freely 1 2 Remove front cover and turn OFF bin signal switch Dispense all ice from storage hopper and discard Note CI Models only remove splash panel Press CLEAN switch The MAINTENANCE light will turn on and the machine will drain Wait for the LOW WATER light to turn on Remove l
40. ot 00981217 4 Tube water station 00187682 5 Fitting outlet 1 8 MPT x 3 8 comp 502262 6 Fitting inlet 1 8 MPT x 1 4 comp 502246 7 Solenoid valve water 120 V 60Hz 502243 8 Splash panel lever dispense 00981290 8 Splash panel lever dispense ice only 00981308 9 Screw bracket 00982421 10 Chute ice with Agion antimicrobial product protection 00984831 11 Chute water with Agion 00984898 12 Lever dispense 00976845 13 Bracket lever 00958793 14 Elbow 1 4 00121699 15 Screw valve 203227 Not shown Tubing water station thermoplastic 1 4 OD sold by the foot 502079 Ty rap is a registered trademark of Thomas amp Betts International Inc 25CI425A W 25HI425A 50CI425A W 50HI425A 41 Dispenser electrical box SensorSAFE models Reference Description Part 1 Thermostat 500514 2 Switch dispenser power 502209 2 Switch ice machine bin signal 502209 3 Board SensorSAFE 502242 4 Standoff board 4 required 501959 Not shown Cord and plug ice machine power dispenser box to ice machine box 01037878 Not shown Cord and plug bin signal dispenser box to ice machine box 01037944 Not shown Power cord 01027655 42 25CI425A W 25HI425A 50C1425A W 50HI425A Dispenser electrical box lever models Reference Description Part 1 Thermostat 500514 2 Switch dispenser power 502209 2 Switch ice machine bin sig
41. p cycle i Sleep cycle dispense duration IN dispense duration 20 min time delay m jo 60 min time delay Flush disabled mx Flush enabled Maint timer ON Wo Maint timer OFF Sleep cycle dispense duration 25CI425A W 25HI425A 50CI425A W 50HI425A 17 Wiring diagram SensorSAFE DISPENSERS SPLASH PANEL s TO ICE SENSOR CF BOX WATER SENSOR 83 PURPLE 81 WHITE SensorSAFE SensorSAFE 92 PURPLE SOLENOID LEVER DISPENSERS SPLASH PANEL 84 RED ALIHM 8 25 50CI Models Note Both SensorSAFE and Lever Dispense wiring are shown Determine your dispenser type before proceeding F 37 ORANGE 7 3 1 36PURPLE 2L35BLUE 35BLUE Js 1 BLACK 3 WHITE GREEN 36 PURPLE 115 1 60 BLACK NEUTRAL WHITE GROUND GREEN 25CI425A W 25HI425A 50CI425A W 50HI425A 103 GREEN SensorSAFE DISPENSERS CONTROL BOX 2V18 LOL CLEAN SPLASH SWITCH 31IHM OL TYYLNIN ALIHM SOL N3345 EOL 98 BLACK 49 BLACK 47 ORANGE 46 PURPLE 44 RED 43 BLACK 42 WHITE 41 GREEN NU RUOAN OO U 32v14 86 AVIA 6 CI SensorSAFE 1 2 3 4 gt TO ICE MACHINE POWER TO ICE MACHINE BIN SIGNAL CONTACT CLOSURE 1 49 BLACK 3 48 WHIT
42. re which automatically stops ice dispensing after one minute of continuous dispensing Dispensing can be resumed by moving the container away from the dispenser and returning it to the activation zone Cleaning descaling and sanitizing Follett ice machines and dispensers and their associated cleaning and sanitizing procedures are designed for use with potable water sources The presence or suspected presence of infectious agents may call for additional measures including the replacement of components and more comprehensive disinfection measures Follett recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent subject matter experts to assure complete remediation Periodic cleaning descaling and sanitizing of Follett s ice and water dispenser and ice machine system is required to ensure peak performance and delivery of clean sanitary ice The recommended cleaning procedures that follow should be performed at least as frequently as recommended and more often if environmental conditions dictate Cleaning of the condenser can usually be performed by facility personnel Cleaning descaling and sanitizing of the ice machine system should be performed by your facility s trained maintenance staff or a Follett authorized service agent Regardless of who performs the cleaning it is the operator s responsibility to see that this cleaning is performed according to the schedule below Service problems resultin
43. sor is activated Note The potable water dissolved solids content must be greater than 10 ppm for the water control system to function properly If using reverse osmosis water filtration system ensure T D S level is greater than 10 ppm Fig 13 Water system diagram CLEANING CUP RESERVOIR FILL SOLENOID dh a WATER WATER SUPPLY RESERVOIR 3 8 FPT 45 90 F 7 32 C 10 70 PSI 69 483 KPA amp To DRAIN CUP gt Fig 14 Water level diagram f 1 COMMON 2 HIGH 3 ALARM LOW 4 LOW 16 25CI425A W 25HI425A 50CI425A W 50HI425A Electrical box and control board Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment Fig 15 Electrical component locations Top View control stat ice tube vel mounting bracket rubber grommet gt knurled screw dispenser electrical hopper box BE icemaker assembly electrical box Fig 16 Control board dip switch settings im OFF POSITION jaj ON POSITION OFF ON Sleep cycle mj Sleep cycle L disabled maje enabled Not used e Not used Slee
44. t Ice machine production capacity can only be determined by weighing ice produced in a specific time period A ONONAVGN Remove top panel and hopper lid of unit Weigh and record weight of container used to catch ice Run ice machine for at least 15 minutes Catch ice for 15 or 20 minutes Weigh harvested ice and record total weight Subtract weight of container from total weight Convert fractions of pounds to decimal equivalents Ex 6 Ibs 8 oz 6 5 lbs Calculate production using following formula 1440 min x wt of ice produced Production capacity 24 hr period Total test time in minutes Calculated amount per 24 hours should be checked against rated capacity for same ambient and water temperatures in Ice Production Table see page 23 25CI425A W 25HI425A 50CI425A W 50HI425A 31 Dispenser troubleshooting Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment Before calling for service 1 Check that no ice is in the dispenser bin area 2 Check that congealed ice is not causing a jam 3 Check that all switches and circuit breakers are on 4 Check that all drains are clear 5 Check water is supplied Lever model troubleshooting guide Problem Does not dispense ice Indicators 1 Power switch off or faulty 2 Faulty dispense switch 3 Wheel motor malfunction Corrective Action 1 Check switch t
45. type 25 50C1425A 25 50HI425A air cooled 20 oz R404A 25 50C1425W 90z R404A 30 25CI425A W 25HI425A 50CI425A W 50HI425A Recharging of unit at other than factory specifications will void ice machine warranty Refrigerant replacement requirements 1 Non contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs Recycled refrigerant must be stored in a clean approved storage container If additional refrigerant is required virgin or reclaimed refrigerant that meets ARI standard 700 88 must be used In the event of system contamination for example a compressor burn out refrigerant leak presence of non condensibles or moisture the system must be repaired evacuated and recharged using virgin or reclaimed refrigerant that meets ARI standard 700 88 Follett Corporation does not approve of recovered refrigerants Improper refrigeration servicing procedures will void the factory warranty Evacuation Evacuate the system to a level of 500 microns When the 500 micron level is reached close valves and both manifold and shut down the vacuum pump Allow the system to sit for approximately 20 minutes During this period the system pressure should not rise If the system pressure rises and stabilizes there is moisture in the system and further evacuation is needed If the pressure continues to rise check the system for leaks Ice capacity tes
46. urn on or replace if faulty 2 Replace switch 3 Check motor and replace Dispense wheel rotates continuously Dispense switch contacts are burned out Replace dispense switch Ice machine runs continuously Faulty or incorrectly positioned Check for proper positioning If stat does bin stat not open when ice is placed on capillary tube replace stat 1 Replace water solenoid valve 2 Replace dispense switch 3 Check switch turn on or replace if faulty Does not dispense water 1 Faulty water solenoid valve 2 Faulty dispense switch 3 Power switch off or faulty SensorSAFE model troubleshooting guide SensorSAFE Board LED Status ICE Problem Action PWR CLN WTR Corrective Action Does not Check OFF OFF OFF Check circuit breakers and power switch dispense ice LEDs on the Restore power or replace defective switch and or water E ON ON OFF Press clean switch on lower left side of electrical control board enclosure to return board to normal operation Place cup ON OFF OFF Troubleshoot appropriate lens sensor under drop and replace if reguired see lens sensor zone in front troubleshooting of lens ON OFF ON Verify power on appropriate output terminal WTR or WM on control board and replace board if reguired If board tests okay troubleshoot appropriate dispenser component Dispenses ice Check LEDs ON OFF ON _ Troubleshoot appropriate lens
47. wrench and lift lower bearing assembly Remove condensate shield Remove four Allen head machine screws holding mounting base to gearbox If replacing evaporator remove compression nozzle from evaporator port FLAKER COMPONENTS COMPRESSION LOOP 00124115 AUGER 00124123 36 25CI425A W 25HI425A 50CI425A W 50HI425A Evaporator reassembly 1 2 3 10 11 12 13 14 15 16 17 18 19 Clean gearmotor boss output shaft and shaft well Install drain pan and evaporator mounting base Fill gear motor shaft well with food grade grease Fig 27 Install condensate shield and seat against gear motor boss Install bearing O ring in groove in evaporator mounting base Lower bottom bearing assembly into evaporator mounting base While maintaining firm downward pressure on bottom bearing assembly tighten hex head bolt with a 5 16 wrench Position evaporator over lower bearing assembly and align grooves with pins in bearing assembly Install vee band clamp and nut to 70 in Ib Fig 28 Note Clamp must be oriented as shown in order for the insulation to be placed properly Place auger in center of evaporator and rotate to mate with drive pin Install ice compression loop orienting loop Install upper bearing and seal assembly rotating bearing to slip pin into auger slot Install upper vee band clamp and nut to 70 in
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