SERVICE MANUAL - Appliance Factory Parts
Contents
1. ITEM WM3677HW WD 12270RD WD 13276RD WD 14276RD COLOR BLUE WHITE TITANIUM POWER SUPPLY AC 120 V 60 Hz AC 120 127V 60Hz PRODUCT WEIGHT 201 Ibs 91 kg WASHING 280W DRAIN MOTOR 80 W ELECTRIC POWER FAN MOTOR 25 W DRY HEATER 1200 W WASH HEATER 1000 W WASH 42 rpm REVOLUTION SPEED SPIN CYCLES 7 WASH RINSE TEMPERATURES 5 SPIN SPEEDS 5 OPTIONS Prewash Stain Cycle Quick Cycle Extra Rinse Rinse Spin WASH DRY PROGRAM Sanitary Cotton Towels Normal Perm Press Speed Wash CUSTOM PROGRAM Incorporated WATER CIRCULATION Incorporated OPERATIONAL WATER PRESSURE 4 5 145 psi 30 1000 kPa CONTROL TYPE Electronic WASH CAPACITY 12 kg WD 12270RD 13 kg WD 13276RD 14 kg 30 86 1 5 WD 14276RD 3 22 cu ft 3 72 cu ft IEC 8 kg WD 12270RD DRY CAPACITY Max 11 Ibs 5 kg 8 kg WD 13276RD 8 kg 17 64 Ibs WD 14276RD DIMENSIONS 27 W X 2991 D X38 hg 8 D door open 68 7 1291mm D D door open DELAY WASH up to 12 hours DOOR SWITCH TYPE WATER LEVEL PTC Solenoid 10 steps by sensor LAUNDRY LOAD SENSING Incorporated ERROR DIAGNOSIS Incorporated AUTO POWER OFF Incorporated CHILD LOCK Incorporated 2 FEATURES amp TECHNICAL EXPLANATION 2 1 FEATURES B Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and p2. 7 Tilt the cabinet cover Disconnect the door switch connector NOTE When assembling the CABINET COVER connect the connector 9 Lift and separate the cabinet cover Disassemble the clamp assembly Disassemble the Gasket 36 DOOR D Open the door 2 Unscrew the 7 screws from the HINGE COVER 3 Put a flat screwdriver into the openng of the hinge and pull out the hinge cover 4 Unscrew a screw from the lower side of door 5 Disassemble the door upward Be careful The door is heavy 1 Open the door and disassemble the CLAMP ASSEMBLY 2 Unscrew the 2 screws NOTE e Reconnect the connector after replacing the DOOR SWITCH ASSEMBLY 37 N Disassemble the cabinet cover HOSE lt PUMP HOSE 2 Separate the pump hose the bellows and the circulation hose assembly from the pump assembly 3 Disassemble the pump assembly in arrow direction HEATER 0 Disassemble the cabinet cover 2 Separate 2 connectors from the heater 3 Loosen the nut and pull out the heater CAUTION e When assembling the heater insert the heater into the heater clip on the bottom of the tub Tighten the fastening nut so the heater is secure THERMISTOR D Disassemble the cabinet cover 2 Unplug the white connector from the thermistor Pull it out by holding the bracket of the thermistor 38 WHEN FOREIGN OBJECT
3. 9 If there is vibration and noise rotate the Cycle selector knob clockwise to reduce the Spin Speed reduce by 50 and 100 rpm In case of 600 rpm it can not reduce the spin speed 10 If vibration and noise are reduced press the Quick Cycle button to store 2 beep sounds If you want to return to factory default spin speed setting repeat above steps except step 9 23 NO WATER SUPPLY Is water supply shut off Is the tap opened Open the tap When you press both SPIN SPEED button and SOIL LEVEL button simultaneously is the water level frequency below 246 Check the AIR CHAMBER and the tube clogged Is the inlet valve filter clogged Clean the filter Is resistance between each terminal of INLET VALVE ASSEMBLY 0 8 1 2 kQ Replace the INLET VALVE ASSEMBLY Verify the voltage of the inlet valve connector is 120 V AC Refer to 7 2 QC TEST MODE DETERGENT DOES NOT FLOW IN Check electrical connection Replace the MAIN PWB ASSEMBLY Prewash i Is water supplied Refer to WATER SUPPLY Check the wiring Are receptacles correctly connected to the terminals of the INLET VALVE ASSEMBLY YES Put the detergent in the correct place Has detergent been put in the correct compartment NO of the dispenser Pre wash Main wash eje sj Detergent 2 3 Liquid chlorine Bleach C tment a A e Is the detergent caked or hardened Clean the dispe
4. and functions U PROCESSING m Press the START PAUSE button Power off and the power on Press the SPIN SPEED button Press the START PAUSE button Check the spin and drain functions Listen for a click to determine if the door is unlocking e If SVC is needed during check remove the remaining water by pulling out the hose cap 10 5 WIRING DIAGRAM PROGRAM CHART WH 1123 iS aha 12131 WHBK BLRO vadis YLIRDIRD 21113 2 s 1 4 AES BY Hany 112131415161718191011 21 7 wul31211 11 213 4 5 617 8 940 11 12113 31211 11213141516171819 01 2 Era RD 4 3 2 1 11 213 4 5 61 7 8 940 11 12113 4131211 11213141516 71819holt1lt2lt3 WH1 2 3 2 3 415 adels 1 2I3 4 5 T BL BL ien MT ua ll Tel Te 18 CURES BALL E H me REN SENSOR 2 THERMISTOR MOTOR NOTES lt gt 250TERMINAL LLIJ 3PIN CONNECTOR Bgg 250TERMINAL HOUSING C 4PIN CONNECTOR 1PINCONNECTOR LLLLIJ SPIN CONNECTOR C 2PIN CONNECTOR CT 6PIN CONNECTOR CONNECTOR LLTIITIIIIIIITI 13PIN CONNECTOR 9 RING TERMINAL GROUND PRESSURE SWITCH ee ee Base Line 3854ER3001N DRAIN PUMP CIRCULATI
5. Be careful of electric shock when disconnecting parts while troubleshooting The voltage of each terminal is 120 V AC and DC when the unit is plugged in 7 2 QC TEST MODE The washer must be empty and the controls must be in the off state 1 Press the SPIN SPEED and SOIL LEVEL buttons simultaneously 2 Press the Power o button while the above condition Then buzzer will sound twice 3 Press the Start Pause button repeatedly to cycle through the test modes Number of times the Start Pause button is pressed Check Point Display Status Turns on all lamps and locks the door 1 time Tumble clockwise rpm 40 50 2 times Low speed Spin 3 times High speed Spin rpm 4 times Inlet valve for prewash turns on Water level frequency 25 65 5 times Inlet valve for main wash turns on Water level frequency 25 65 6 times Inlet valve for hot water turns on Water level frequency 25 65 7 times Inlet valve for bleach turns on Water level frequency 25 65 8 times Inlet valve for dry turns on Water level frequency 25 65 9 times Tumble counterclockwise rom 40 50 10 times Heater tums on for 3 sec Water temperature 11 times Circulation pump turns on Water level frequency 25 65 12 times Drain pump turns on Water level frequency 25 65 13 times Dry fan amp motor turns on Water level frequency 25 65 14 times Power off and unlock the door Turn off all lamps 7 3 HOW TO CHECK THE WATER LEVEL F
6. LG Website http www LGEservice com E mail http www LGEservice com techsup html WASHING MACHINE SERVICE MANUAL A CAUTION READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT MODEL WM3677HW WD 12270RD WD 13276RD WD 14276RD APR 2004 PRINTED IN KOREA P No 3828ER3027G CONTENTS 1 mm 3 2 FEATURES 8 TECHNICAL EXPLANATION 4 9S PARTS IDENTIFICATION ae cuu Gaede to e ul 7 4 INSTALLATION amp TEST ae le 8 5 WIRING DIAGRAM PROGRAM CHART 3 11 OPERATION suisse ee 13 72 TROUBLESHOOTING use ae ei 15 7 1 BEFORE PERFORMING SERVICE ins 15 72706 TEST MODE seen ee ee Mam E LM nner er LI ER EE 15 7 3 HOW TO CHECK THE WATER LEVEL FREQUENCY 15 TA ERROR DISPLAY san ae IE Gta ded 16 8 ERROR DIAGNOSIS AND CHECK LIST aaa datae 18 8 1 DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION _ 18 8 2 FAULT DIAGNOSIS AND TROUBLESHOOTING 21 9 DISASSEMBLY INSTRUC TONS za ns a Pe cS uen eo es opu i 32 TO EXPLODED VIEW wanna ei 41 10 1 CABINET amp CONTROL PANEL ASSEMBLY 2 41 10 2 DRUM amp TUB ASSEMBLY zen sa a san sudes 42 10 3 DISPENSER ASSEMBLY sn senken ai 43 44 1 SPECIFICATIONS
7. of fabric and soil levels e START PAUSE button e Use this button to Start Stop the washer e EST TIME REMAINING CHILD LOC This display shows Use this option to pre l 22 Press and hold PRE a the estimated time remaining in the lock unlock control cycle when operating b an error code when an error has been detected e When Child lock is se buttons are disabled c can lock the washer w EC NORMAL N DELICATES i DELAY CU COTTON TOWELS PROG PRESS amp HOL SANITARY e CUSTOM PROGRAM button e Allows you to store a customized wash cycle for future use To create a Custom Program 1 Select a cycle 2 Select the other desired Wash Rinse Temp Spin Speed Soil Level 3 Select the desired Options 4 Press and hold the Custom Program button for 3 seconds 2 beep sounds The Custom Program is now stored for future use To reuse the program select Custom Program and press Start Pause 13 CK eDELAY WASH e STATUS INDICATOR button revent unwanted use of the washer e These lights show which portion of the E WASH button for 3 seconds to Allows the start of any cycle cycle the washer is operating to be delayed for 1 12 set CHILD LOCK lights and all hours d except the Power button You while it is operating DOOR LOCKED lamp e Lights whenever the door of the washer is locked LAY WASH WASH RINSE SPIN N
8. the drain pump clogged Remove foreign material Reconnect or repair the Is the connector disconnected disassembled connector Replace the DRAIN PUMP ASSEMBLY Is the coil of the drain pump too high or low resistance of the coil is 10 20 Q When checking voltage between connectors during NO spin is the voltage 120 V AC as in the figure Replace the MAIN PWB ASSEMBLY 26 WASH HEATER TROUBLE When checking the voltage between connector during whites washing 15 the voltage 120 V AC Replace the MAIN PWB ASSEMBLY After power off is the resistance of wire RED YELLOW connectors between Normal After power off and the heater terminal is disconnected is the resistance 10 30 Replace the PWB HARNESS HEATING CONTINUOUSLY ABOVE THE SETTING WATER TEMPERATURE When pressing WASH RINSE is the displayed temperature over 10 C higher than the selected temperature Extra Hot 70 C Hot 50 C Warm 40 C Cold 30 C Check if inlet hose is connected to a hot faucet otherwise replace MAIN PWB ASSEMBLY Is the resistance between 2 and 3 NO of Connector 1 2 5 180 kO Check electrical connection Replace THERMISTOR When checking the THERMISTOR on the tub Push the THERMISTOR is the THERMISTOR loose tightly to the rubber 27 WILL NOT CIRCULATE WATER YES Is the impe
9. 16 ERROR OVER CURRENT ERROR LOCKED MOTOR ERROR BALL SENSOR ERROR EEPROM ERROR POWER FAILURE DRY HEATER ERROR CAUSE MAIN PWB ASSEMBLY is out of order Winding in the STATOR ASSEMBLY is short circuited The connector 3 pin male white in the MOTOR HARNESS is not connected to the connector 3 pin female white of STATOR ASSEMBLY e The electric contact between the connectors 3 pin male white in the MOTOR HARNESS and 4 pin female white connector in the MAIN PWB ASSEMBLY is bad or unstable e The MOTOR HARNESS between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut open circuited e The hall sensor is out of order defective Loose Ball Sensor Connector Ball Sensor is out of order x Displayed only when the START PAUSE button is first pressed in the QC Test Mode e EEPROM is out of order x Displayed only when the START PAUSE button is first pressed in the QC Test Mode e The washer experienced a power failure The Dry Heater is out of order Replace the Dry Heater The connector of the Dry Heater is not connected properly to the connector in the main PWB ASSEMBLY Reconnect or repair the cannector The Dry Fan Motor is out of order Replace the fan motor 17 8 ERROR DIAGNOSIS AND CHECK LIST 8 1 DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION SYMPTOM GUIDE FOR SERVICE CALL No power Is the power plug connected firmly to 120 V AC outlet Powe
10. IS STUCK BETWEEN DRUM AND TUB D Disassemble the cabinet cover Separate the heater from the tub 3 Remove any foreign objects wire coin etc by inserting a long bar in the opening 1 Unscrew the 4 screws from the back cover 2 Unscrew the single screw from the lower right side of the cabinet 3 Disconnect the connector from PWB Harness 39 MOTOR DAMPER D Disassemble the back cover Remove the bolt Pull out the Rotor Rotor Bolt gt 0 2 1 Unscrew the 2 screws from the tub bracket Remove the 6 bolts on the stator 3 Unplug the 2 connectors from the stator Disassemble the damper hinges from the tub and base Separate the dampers HINGE DAMPER NOTE e Once removed replace the damper with new one 40 10 EXPLODED VIEW CABINET amp CONTROL PANEL ASSEMBLY 10 1 10 2 DRUM amp TUB ASSEMBLY CC N 41 10 3 DISPENSER ASSEMBLY 10 4DRYER 5 44
11. N The door can be unlocked cuton Gea exse am by pressing the EST TIME REMAINING RINSE m SPIN stop the washer EXTRAHOT COLD EXTRA HIGH O HEAVY 30 60 90 120 O HOT COLD O HIGH Y O MORE 5 WARM WARM MEDIUM O NORMAL ONORMAL 3 RINSE e DRY SELECTOR WARM COIDD OLOW 7 STAIN COLD COLD NO SPIN O LIGHT LOW TEMP CYCLE Dry program be QUICK selected by pressing the ui DRY button By pressing the DRY button WASH SPIN SOIL OPTION NORMAL gt MORE gt RINSE SPEED LEVEL DENE 30 60 90 120 gt LOW TEMP C MEN SEDI Cds senten e WASH RINSE SPIN SPEED e OPTION button SOIL LEVEL button Prewash Use this option for loads that need pretreatment It Select a water temperature based on the type adds 16 minutes prewash and drain of load you are washing Rinse Spin Use this option to rinse and then spin change the spin speed press the Spin Extra Rinse This option provides an additional rinse cycle Speed button repeatedly to cycle through Stain Cycle Adds time to the wash and rinse cycles for better available options stain removal Automatically provides a rinse To change the soil level press the Soil Level Quick Cycle The Quick cycle offers a quick cycle time button repeatedly until the desired setting is on 14 7 TROUBLESHOOTING 7 1 BEFORE PERFORMING SERVICE
12. ON PUMP 11213141516171819101112 BRR RRR 1234156 7 8910112 11 21314 5 6 7 8 9 0111112 11213141516 7 8 9 10 11112 1 213 41516 7 8 91011112 11 2 5 a T T V 12 2 5 a eb Eme 3 6 aaa 1 pw H i i IE TEE oles T 2 5 IE 12 e OL T eenn n RINU e ole LE IX X 18ers I 2 T III ur 8 Pre D o zz S nnnm LL E LL me E T RE E zelo Wool Silk Hand Wash o Speed Wash P Rinse Spin Normal Perm Press Delicates PROGRAM CHART TTE E ML m ER LER en ae iaaa The total working time will vary with the load size water temperature and ambient temperature Wash time is in minutes 60 sec Optional Cycle Pre Setting Time Water Supply 60 sec Drain Basic Cycle 5 OPERATION e POWER button Use this button to turn the power On Off e CYCLE SELECTOR knob e Rotate the Cycle selector knob to select the cycle designed for different types
13. RCULATION When Washing and Rinsing function of shower at the upper part of Gasket When Washing it continuously operates for 3 minutes and intermittently When Rinsing it continuously operates after completion of water supply 3 PARTS IDENTIFICATION Shipping Bolts Power Plug e f the supply cord is damaged it must be replaced by the manufacturer or its authorized service technician in order to avoid a hazard A AM qq eu Control Panel Drain Hose Water Circulation Nozzle i Drum Back of Washer Door Cold Water Inlet Air Vent for Safety Hot Water Inlet 9 Adjustable Feet Drain Plug Drain Pump Filter ll ACCESSORIES Tie strap Option Hot Cold 1 each Wrench to secure drain hose to standpipe Hose inlet hose or laundry tub 4 INSTALLATION amp TEST Before servicing ask the customer what the trouble is Check the setup power supply is 120 V AC remove the transit bolts Check with the troubleshooting guide Plan your service method by referring to the disassembly instructions Service the unit 6 After servicing operate the appliance to see whether it functions correctly STANDARD INSTALLATION The appliance should be installed as follows REMOVE THE SHIPPING INSTALL THE APPLIANCE ADJUST THE BOLTS ON A FLAT AND FIRM SURFACE LEVELING e Remove the 4 shipping bolts Turn the leveling feet to adjust with the supplie
14. REQUENCY Press the SPIN SPEED and SOIL LEVEL button simultaneously So for example a display indicating 241 a Water level frequency of 241 x 1 kHz 24 1 kHz The digits indicate the water level frequency x 1 kHz 15 7 4 ERROR DISPLAY f you press the START PAUSE button when an error is displayed any error except will disappear and the machine will go into the pause status Incase of PE 1 dE if the error is not resolved within 20 sec or the in case of other errors if the error is not resolved within 4 min power will be turned off automatically and the error code will blink But in the case of FE 1 power will not be turned off Correct water level 246 is not reached within 8 minutes after water is supplied or it does not reach the preset water level within 25 minutes WATER INLET The load is too small IMBALANCE he appliance is tilted e Laundry is gathered to one side Non distributable things are put into the drum Not fully drained within 10 minutes Water is overflowing water level frequency is over 213 x If is displayed the drain pump will operate to drain the water automatically PRESSURE SENSOR SENSOR SWITCH ASSEMBLY is out of order Door not all the way closed DOOR OPEN Loose electrical connections at Door switch and PWB Assembly e The DOOR SWITCH ASSEMBLY is out of order HEATING THERMISTOR is out order
15. d wrench 7 the appliance Do first lower side to remove easily Keep the shipping bolts and spanner for future use Insert the 4 caps provided into the hole e Turn clockwise to raise counterclockwise to lower HOW TO CONNECT THE INLET HOSE Verify that the rubber washer is inside of the valve connector Tighten the inlet hose securely to prevent leaks CONNECT THE DRAIN HOSE AD I am Make sure that the hose is not twisted Avoid submerging the end of the hose The end of the drain hose should be placed less than 96 from the floor CONNECT POWER PLUG Avoid connecting several electric devices as doing so may cause a fire Connect the power plug to the wall outlet TEST OPERATION Press the Start Pause Preparation for 454 Press the POWER button button washing Listen for a click to determine if the door has locked Connect the power plug to the outlet Connect the inlet hoses Check the automatic reverse rotation Check the water heating Check the water supply function Ims e Check if the drum rotates clockwise and counterclockwise Press the WASH RINSE button and the present temperature will be displayed Check if water is supplied through the detergent dispenser Check the
16. e tub The water supply is stopped when the water level reaches the preset level the washing program then proceeds Spinning does not proceed until the water in the tub drains to a certain level 2 4 DOOR CONTROL The door can be opened by pulling the door handle whenever washer is not in operation When the cycle is completed the DOOR LOCKED light will turn off If a power failure has occurred while in operation the door will unlock after 5 minutes Clicking sounds can be heard when the door is locked unlocked 2 5 THE DOOR CAN NOT BE OPENED While program is operating When a power failed and power plug is taken out in operation While Door Lock lights turn on White the motor is in the process of intertial rotating through the operation is paused 2 6 DOOR LOCKED LAMP LIGHTS When the frequency of water level is lower than 22 9 kHz It can be canceled when the frequency is more than 23 8 kHz When the temperature inside the tub is higher than 45 C and water level is not 25 5 kHz It can be canceled when the water level is 25 5 kHz or the temperature inside the tub is lower than 40 C 2 7 CHILD LOCK Use this option to prevent unwanted use of the washer Press and hold PRE WASH button for 3 seconds to lock unlock control When Child lock is set CHILD LOCK lights and all buttons are disabled except the Power o button You can lock the washer while it is operating 2 8 WATER CI
17. icking sound once or twice when the START PAUSE button is pressed to start the cycle YES Replace the DOOR ls DOOR SWITCH ASSEMBLY broken YES SWITCH ASSEMBLY 29 ERROR DISPLAY Replace the thermistor Is the resistance of thermistors on dry duct 6322FR2046C 2 5kO 180 at 100 C 0 C Dry Duct CHECK FOR DRY HEATER TROUBLE CHECK FOR DRY FAN MOTOR TROUBLE Disassemble the cabinet cover and condensing bellows Is there any foreign object in the condensing bellows Clean the bellows YES Disassemble the dry fan assembly and dry duct upper and remove foreign objects in duct and fan 30 DRY HEATER TROUBLE After power off is the resistance of dry heater 10 400 Is thermostat closed Is thermal fuse cut When checking voltage between connectors D Q on drying is the voltage AC as the figure wire color 1 Red 2 Blue 31 Replace the dry heater Replace the thermostat Replace the thermal fuse Replace the PWB ASSEMBLY MAIN 9 DISASSEMBLY INSTRUCTIONS Be sure to unplug the machine out of the outlet before disassembling and repairing the parts CONTROL PANEL ASSEMBLY TOP PLATE ASSEMBLY Unscrew 2 screws on the back of the top plate 2 Pull the top plate backward and upward as shown 3 Disconnect the Display PWB Assembly connector from Trans cable 4 Pull out the drawer and u
18. ller of the drain pump clogged Remove foreign material Connector White Are the Hose Connector and or Hose clogged Remove foreign material Reconnect or repair the connector Is the connector disconnected disassembled Connector Is the coil of the right side of drain pump open or short circuited Coil R is 18 30 Q Replace PUMP MOTOR ASSEMBLY When checking voltage between the connectors during spin is the voltage 120 V AC NO as the figure Replace the MAIN PWB ASSEMBLY 227 PWB ASSEMBLY MAIN 28 SPIN TROUBLE Check the SENSOR SWITCH ASSEMBLY or HOSE Pressure If the problem is on the SENSOR SWITCH ASSEMBLY or the Check during spin if the frequency of the water level is 248 or more HOSE replace the SENSOR SWITCH ASSEMBLY or the HOSE Press the START PAUSE button 2 times in QC Test mode is the drum spinning at low speed Normal Is it disconnected or disassembled Red 3pin 1 NA 4pin 2 Correct the connection Check the motor connector Is the resistance of the terminal the same as the figure MOTOR TERMINAL Replace the STATOR ASSEMBLY Resistance of terminal About 52 159 YES Does the spring of Latch Hook actuate Replace Door Assembly Check the DOOR SWITCH ASSEMBLY Connector and MAIN PWB ASSEMBLY Red 3 pin Yellow 4 pin and white 3 pin connector 1 Is there cl
19. mpartment of the dispenser m YES Is the cap clogged 1 4 3 2 YES Liquid chlorine Bleach Compartment Liquid fabric Softener Compartment Explain proper use of liquid laundry products 1 2 3 Prewash Compartment 4 Clean the compartment X Y 4 m 4 we 1 m Main Wash Compartment Visit to service 20 8 2 FAULT DIAGNOSIS AND TROUBLESHOOTING A CAUTION 1 Be careful of electric shock if disconnecting parts while troubleshooting 2 First of all check the connection of each electrical terminal with the wiring diagram 3 If you replace the MAIN PWB ASSEMBLY reinsert the connectors correctly NO POWER Check the fuse or reset 2 Is the supplied voltage 120 V the circuit breaker Replace the FILTER Is the voltage between the 2 FILTER ASSEMBLY connectors 120 V AC ASSEMBLY CIRC Replace MAIN PWB ASSEMBLY Is the LED 1 on Are the connectors 2 on the PWB loose Reconnect Replace the MAIN PWB Is wire of the DISPLAY PWB ASSEMBLY broken ASSEMBLY Replace DISPLAY PWB ASSEMBLY or repair wire 21 VIBRATION amp NOISE IN SPIN Have all the transit bolts and base packing Remove the transit bolts been removed and Base packing Is the washer installed on a solidly constructed Move the washer or floor reinforce the floor Check if the
20. nscrew 2 screws 5 Lift the left side of the Control Panel Assembly and pull it out DISPLAY PWB ASSEMBLY 6 Unscrew the 9 screws from the Control Panel Assembly Disassemble the Display PWB Assembly 32 MAIN PWB ASSEMBLY 1 Disconnect the POWER connector and SENSOR SWITCH ASSEMBLY Remove the Protect Cover PROTECT COVER T 1 1 3 Disconnect the connectors 4 Unscrew 1 screw on the back 5 Disassemble the Main PWB 33 DISPENSER ASSEMBLY 0 Disassemble the top plate assembly 2 Pull out the drawer 8 Push out the DISPENSER ASSEMBLY after unscrew 2 screws 4 Unscrew the nut at the lower part of the dispenser 5 Disassemble the 4 connectors from the valves Wire Color D Blue Housing YL BK 2 White Housing WH BK 3 Blue Housing GY BK Red Housing BL BK 5 White Housing OR BK 6 Unscrew 2 screws from the back of the cabinet D Unscrew a screw from the TOP BRACKET 2 Disassemble two connectors from the POWER CORD CABINET COVER D Unscrew the 4 screws from upper of the canbinet cover 2 Unscrew the screw from filter cover 3 Put a flat screwdriver or putty knife into the both sides of the filter cover and pull it out 4 Unscrew the screw from the lower side of the cabinet cover 35 5 Open the door 6 Disassemble the clamp assembly
21. nser Prewash Compartment Main Wash Compartment 24 LIQUID DETERGENT SOFTENER BLEACH DOES NOT FLOW IN Refer to NO WATER SUPPLY Prewash Is water supplied Are the plugs correctly connected to the terminals of the INLET VALVE ASSEMBLY Check the wiring on the dispenser Put it in the correct compartment Is liquid detergent softener bleach put in the correct compartment of the drawer 1 4 1 Liquid chlorine Bleach Compartment 2 Liquid fabric Softener Compartment 3 Prewash Compartment 4 Main Wash Compartment Clean the Cap and Is the liquid detergent softener bleach cap clogged Container 7 mil E 4 Is the motor bolt loosened Secure the bolt Replace the STATOR ASSEMBLY or ROTOR ASSEMBLY Is there friction noise coming from the motor 25 HEATING WITHOUT WATER When pressing SPIN SPEED and SOIL LEVEL atthe same time after draining is the water level frequency 255 When pressing SPIN SPEED and SOIL LEVEL buttons at the same time while washing is the water level frequency between 230 243 Replace the SENSOR SWITCH ASSEMBLY Replace the MAIN PWB ASSEMBLY Check the voltage between two pins while pressing the POWER button Is the voltage 120 V AC DRAIN MALFUNCTION Repair the DRAIN HOSE 2 Is the drain hose twisted or frozen ASSEMBLY Is the impeller of
22. r failure or Breaker opened Is the outlet controlled by a switch NO Visit to service Water inlet trouble Is displayed YES Is the tap opened YES Is the tap frozen NO Is the water supply shut off NO Is filter in the inlet valve clogged with Clean the filter of foreign material inlet valve NO Visit to service 18 SYMPTOM GUIDE FOR SERVICE CALL Door error Started with door opened Close the door Was the load too large Avoid overloading Clicking sound is heard once or twice when the START PAUSE button is pressed to start the cycle Check if the door switch is OK Drain trouble Is displayed Is the drain pump filter clogged with foreign material such as pins coins etc YES Is the drain hose frozen kinked or crushed 19 SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from the appliance In this condition wash and spin do not operate normally Is a low sudsing detergent used YES LOW SUDSING Is the proper amount of detergent used as recommended Recommend to reduce the amount of detergent This appliance has an automatic suds sensing function which prevents overflow When excessive suds are sensed the suds removing implementations such as drain water input pause will operate without rotating the drum Liquid laundry products do not flow in Is liquid laundry product put in the correct co
23. ulley m Tilted Drum and Extra Large Door Opening The tilted drum and extra large door opening make it possible to load and unload easily B Water Circulation Spray detergent solution and water onto the load repeatedly Clothes are soaked more quickly and thoroughly during the wash cycle Detergent suds are eliminated more easily by the water shower during rinse cycle The water circulation system uses both water and detergent more efficiently B RollerJets The washing ball enhances wash performance and reduces damage to clothing The jets spray and help tumble clothes to enhance washing performance while maintaining fabric care Automatic Wash Load Detection Automatically detects the load and optimizes the washing time B Built in Heater The internal heater automatically heats the water to the optimum temperature on selected cycles B Child Lock The Child lock feature prevents children from pressing any buttons to change the settings during operation 2 2 NEURO FUZZY WASHING TIME OPTIMIZATION To get the best washing performance optimal time is determined by the water temperature the selected washing temperature and the size of the load water temperature the best selected a Zur washing rinsing time washing temperature performance spin rhythm time SENSING PROCESSING DETERMINATION EFFECT 2 3 WATER LEVEL CONTROL This model incorporates a pressure sensor which can sense the water level in th
24. washer is perfectly level as follows Check the leveling of the washer with a Level and check that the washer is stable Put an unbalance part rubber inside of drum and start QC test mode and run in high spin Refer to section 7 2 When the machine is spinning in high speed verify that it is stable If you do not have the unbalance part put 4 5 to 6 5 Ibs 2 to 3 kg of clothing Once loaded press power Rinse Spin and the start pause button in sequence When the machine is spinning in high speed verify that it is stable If itis not stable adjust feet accordingly After the washer is level tighten the lock nuts up against of the base of the washer All lock nuts must be tightened Nut Adjustable feet Lower 2 Adjustable feet If it still has severe vibration and noise regulate a specific spin speed that generates excessive vibration and noise as follows 1 Put an unbalance part rubber inside of the drum 2 Start the QC test mode Refer to section 7 2 m 3 Press Delay Wash button then is displayed 5 6 Press the Start Pause button 4 Press the Spin Speed button repeatedly to select Extra High Press the Quick Cycle button the spin speed is displayed 7 Press the Dry button repeatedly to set spin speed 600 900 1020 1120 rpm and check if there is vibration and noise 8 If there is no vibration and noise increase the spin speed by pressing Dry button
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