August 2007 - Sirona Support
Contents
1. CEREC inLab software new service packs V3 03 available With immediate effect these new service packs for the CEREC 3D and inLab 3D software are available for downloading from the Service section of the Sirona website Detailed information about CEREC 3D SP 3 03 and inLab 3D SP 3 03 is provided on the website e The CEREC 3D service pack can be installed under V3 0x of the CEREC 3D software However it is not compatible with CEREC PPU e The inLab 3D service pack can be installed under V3 0x of the inLab 3D software A CD with these service packs plus detailed descriptions is in preparation This CD will be available as from 15 August and can be ordered via the Sirona website dealer login under the order number A91100 M41 A957 A 08 2007 Page 12 August 2007 Automatic evaluation of the camera image quality In the past it was not possible to assess the quality of a CEREC image until very late in the process e g on the basis of the 3D model or the milled restoration The CEREC and inLab software evaluate the quality of each image immediately after it has been generated by the 3D intraoral camera If the image is inadequate the user receives a message telling him to repeat the exposure Poor image quality is attributable to various factors for example an additional light source in the patient s mouth or camera shake Shake can be avoided by deploying the special camera support REF 59 452. Telephone 49 0 62 51 16 16 16 E mail or fax Product services E mail product service sirona de Fax 49 0 62 51 16 18 18 Technical support Order services E mail order service sirona de Fax 49 0 6251 16 17 17 Product orders correspondence Fax 49 0 6251 16 17 27 Spare parts Returned goods service E mail return service sirona com Fax 49 0 6251 16 17 37 Returned goods A 08 2007 Page 14 August 2007 A 08 2007 Page 15 August 2007
3. Treatment centres 1 5 days 16 17 Handpieces special applications and hygiene systems 1 5 days 18 19 X ray systems 1 5 days 15 16 inLab 1 day 23 Advanced training the fast track to sales succes S Treatment centres 1 5 days 1 5 days 03 04 7 Handpieces special applications and hygiene E 04 05 M systems 1 5 days X ray systems a 06 07 2 A 08 2007 Page 3 August 2007 TREATMENT CENTRES Deliveries of the MultiMotion headrest have now commenced We are pleased to inform you that our MultiMotion headrest is now ready for delivery Following the successful launch of this product at the International Dental Show IDS and numerous presentations by dental dealers we have already received a large number of orders Deliveries will be made in the coming weeks Retrofit kits will soon be supplied for treatment centres that have been temporarily equipped with articulating headrests We will also soon begin deliveries of complete treatment centres fitted with the MultiMotion headrest In this connection we would like to refer once again to the various conversion options described in the IDS Special March and the May issue of Dental Information Designation REF EUR excl VAT Pr Gr MultiMotion conversion kit for treatment centres with a flat or articulating headrest 61 52 404 EUR 1 495 00 01 C3t C4 C5 C8 Pr
4. available in the proven size 55 19 specially designed for the new inLab MC XL milling unit To cater for the advanced inLab MC XL system the 55 19 inCoris ZI blocks are fitted with a new type of block holder This replaces the two flip holders required for the standard inLab milling unit Designation REF ee Shade Sere Pr Gr inCoris ZI 55 19 MC XLFO 5 61 73 244 2 pcs FO 5 250 00 68 inCoris ZI 55 19 MC XL F1 61 73 236 2 pcs F1 250 00 68 inCoris ZI 55 19 MC XL F2 61 73 251 2 pcs F2 250 00 68 inCoris ZI 55 19 MC XL F3 61 73 269 2 pcs F3 250 00 68 inCoris ZI 55 19 MC XL F4 5 61 73 277 2 pcs F4 5 250 00 68 A 08 2007 Page 11 August 2007 inCoris intro kit The inCoris intro kit contains an appropriate selection of inCoris M blocks and CEREC Blocs These samples allow users to acquaint ises themselves with high guality Sirona materials available for the CEREC and inLab milling units Designed for demonstration purposes the kit will be included with all new inLab and inLab MC XL systems delivered as from August 2007 Oty in EUR REF pack Contents excl VAT 2x inCoris ZI 20 19 F2 1x inCoris ZI 40 15 F2 2x inCoris ZI 40 19 F2 2x inCoris AL 40 19 AA 1x CEREC Blocs 14 S1 M inCoris intro kit 61 50 762 Kit 595 00 68 1x CEREC Blocs 14 S3 M 1x CEREC Blocs 14 S2 O 1x CEREC Blocs PC 14 S2 PC 1x CEREC Blocs PC 14 S3 PC 1x CEREC Blocs PC 14 S4 PC Designation Pr Gr
5. 360 CEREC MC XL WLAN With immediate effect CEREC MC XL milling units and inLab MC XL units equipped with the WLAN option are supplied together with an access point instead of a built in WLAN module This access point is preconfigured for the WLAN infrastructure mode It can be connected directly to the LAN socket of the MC XL milling using the enclosed cable A wireless link with the image acquisition unit is established immediately It is no longer necessary to configure the WLAN settings manually Provided that the access point is favourably positioned no shadowing caused by metal walls etc very good WLAN reception can be expected inLab MC XL The following components are required in order to operate an inLab MC XL milling unit via WLAN An access point which is attached via a cable to the LAN socket of the MC XL milling unit Designation REF EUR excl VAT Pr Gr WLAN access point EU CH I 61 51 232 165 00 57 WLAN access point USA 61 51 240 165 00 57 WLAN access point GB 61 51 257 165 00 57 WLAN access point AUS NZ 61 51 281 165 00 57 WLAN access point Japan 61 51 299 165 00 57 In addition a WLAN retrofit kit is required for the inLab system PC hardware versions AA to GA Designation REF EUR excl VAT Pr Gr WLAN retrofit kit 61 44 104 490 00 57 A 08 2007 Page 13 August 2007 For further information please contact our Customer Service Centre
6. Dental Information Sirona Dental Systems Fabrikstrasse 31 D 64625 Bensheim August 2007 The topics in this issue SEMINAR AND TRAINING DATES o Training for dental sales representatives Page 3 TREATMENT CENTRES o Deliveries of the MultiMotion headrest have now commenced Page 4 o Amalgam separator longer bearing bolts now available Page 5 o C17 C2 C2 M1 new HF surgery module Page 5 o Spirit 51 52 discontinuation of spare parts Page 5 HANDPIECES o Repair exchange service T1 CLASSIC SH 40 handpiece Page 6 o Modification to the red T1 LINE and T1 CLASSIC handpieces Page 6 o Repairs to the T1 LINE C 200 L mini and T1 CLASSIC S 200 L mini handpieces Page 7 o Service concept for SIROLaser Page 8 IMAGING SYSTEMS o GALILEOS new product and software features Page 9 o GALILEOS installation checklist now available Page 10 o XIOS intraoral system Page 10 CAD CAM SYSTEMS o Sirona materials Page 11 o CEREC inlab software new service packs V3 03 available Page 12 A 08 2007 Page 2 August 2007 SEMINAR AND TRAINING DATES Training for dental sales representatives The dates of upcoming training courses are shown in the following table For further details about the content and goals of the individual courses please refer to the brochure Training Program for Business Partners 2006 2007 August 2007 Sept 2007 Oct 2007 Basic training your introduction to the Sirona p roduct portfolio
7. d 5 30 p m CET Expert information on GALILEOS is available in German English French Italian and Spanish Language GALILEOS premium hotline 7 30 a m to 5 30 p m CET German 49 6251 16 1620 English 49 6251 16 1630 French 49 6251 16 1640 Italian 49 6251 16 1650 Spanish 49 6251 16 1660 Useful information about our new 3D X ray system is available on our website for example details of training courses e g in relation to radiation safety information about digital volume tomography and descriptions of the new diagnostic capabilities of the GALILEOS system This information will be updated at regular intervals A 08 2007 Page 9 August 2007 GALILEOS installation checklist now available In order to facilitate the punctual and efficient installation of the GALILEOS system it is important to evaluate the on site infrastructure e g power supply network connections etc at least four weeks in advance To assist you we have added a checklist to the Installation Requirements for the GALILEOS system The checklist covers important issues relating to the IT hardware and network infrastructure at the planned installation site A PDF version of this document REF 61 17 928 can be downloaded from the Sirona website Dealer login Online orders Technical documentation You also have the option of ordering printed copies of the checklist XIOS intraoral system Repairs to the XIOS sens
8. h the previous versions The transition will take place successively The relevant serial numbers SN are as follows Designation REF SN T1 LINE C 200 18 94 729 30 000 T1 LINE C 200 L 33 28 452 43 000 T1 LINE C 200 L mini 60 06 303 4 000 T1 LINE C 200 mini 60 06 337 3 000 T1 CLASSIC S 200 L 58 98 866 20 000 T1 CLASSIC S 200 L mini 60 06 360 3 000 Remaining stocks can be sold off It is not necessary to convert existing handpieces Please note that we cannot offer exchange or conversion services for the remaining stocks A 08 2007 Page 6 August 2007 Repairs to the T1 LINE C 200 L mini and T1 CLASSIC S 200 L mini handpieces We can now supply spare parts packages at a special price for the standard version as well as the mini versions of the red handpieces This offer will remain available until 31 December 2007 and is limited to usual quantities EUR Designation REF Content Application excl VAT Pr Gr Neck drive Z8 Z13 REF 61 75 603 LINE CLASSIC T1 LINE C 200 update Z19 Z213 6195 171 fe ga T1 LINE C 200 L 350 00 94 Standard i T1 CLASSIC S 200 L Push button KWS REF 59 96 967 Neck drive Z8 Z19 REF 61 75 603 LINE CLASSIC Head drive Z 13 K mini 71 LINE C 200 mini Update Z19 Z13 61 95189 REF 61 75 611 T1 LINE C 200 L mini 333 00 94 mini T1 CLASSIC S 200 L mini Adjusting washer 4x6x0 08 REF 58 87 182 Alternatively the c
9. irit 1 S2 discontinuation of spare parts It is no longer economic to procure spare parts for the Spirit S1 S2 treatment centres In some cases the components have been withdrawn by the relevant suppliers For this reason we will stop supplying spare parts for these treatment centres on 31 December 2007 After this date we will be able to meet incoming orders only as long as stocks last Please take this into account in your forward planning and inform your customers accordingly A 08 2007 Page 5 August 2007 HANDPIECES Repair exchange service T1 CLASSIC SH 40 handpiece With effect from 1 October 2007 we will no longer offer the T1 CLASSIC SH 40 on a repair exchange basis Until this date we will provide repair exchange services only as long as stocks last Designation REF Rep REF T1 CLASSIC SH 40 1 1 58 99 229 59 11 131 Defective products should be sent for individual repair to our Instrument Service Centre ISC D 64625 Bensheim Fabrikstrasse 35 The discontinuation of this product was announced in the December 2005 issue of Dental Information It has been replaced by the T1 CLASSIC handpiece with light T1 CLASSIC SH 40 L REF 60 31 400 Modification to the red T1 LINE and T1 CLASSIC handpieces Improvements have been made to the head and neck drives of the T1 LINE C 200 mini T1 LINE C 200 L mini and T1 CLASSIC S 200 L mini handpieces The new drive components are not compatible wit
10. nt note You must send in the SIROLaser unit plus all accessories in the transport case Scope of services e Safety check e Performance check e Calibration 2 SIROLaser repairs calibration software updates With immediate effect Sirona offers a one day training course centering on laser safety calibration and software updates Further details are shown in our new training course brochure for 2007 2008 which will be sent to you together with the September 2007 issue of Dental Information Further information is available from Ms Marianne Schmidt Sirona Dental Services GmbH Tel 49 0 62 51 16 25 10 E mail marianne schmidt sirona com Important note Training courses for dental service technicians Pursuant to EN 29001 Paragraphs 4 18 and 4 1 and ISO 9001 installation fitting maintenance and repairs must be performed by specially trained technicians Manufacturers are reguired to provide product related training courses within the framework of their guality assurance systems As a distributor of our products you must be in a position to demonstrate to the relevant authorities that your service technicians have undergone proper product related training Technicians who have successfully completed our training courses receive a corresponding certificate from the Sirona Dental Academy A 08 2007 Page 8 August 2007 IMAGING SYSTEMS GALILEOS new product and software features Our GALILEOS 3D X ray system i
11. oFeel MultiMotion conversion kit for M1 C2 for treatment centres with a motor driven 61 84 688 EUR 1 695 00 01 headrest M1 C2 C3 C4 und C5 Important note Contrary to what was stated in the May issue of Dental Information this conversion kit cannot be used to adapt the MultiMotion headrest to the C2 treatment centre This is due to technical reasons Please remember to order the necessary upholstery components A 08 2007 Page 4 August 2007 Amalgam separator longer bearing bolts now available As part of our continuous product development process we introduced longer bearing bolts with effect from calendar week 24 07 Our spare parts inventories were adjusted on 29 June 2007 You can now order a set of 4 bearing bolts under the new REF 59 42 375 for EUR 14 80 excl VAT The previous version of the bearing bolts REF 33 16 564 has been withdrawn Please note When carrying out repairs involving the bearing bolts of the amalgam separator please ensure that all the bolts are replaced by the longer version three bolts in the case of the C C and M1 models four bolts in the case of the M1 C1 C2 C2 M1 new HF surgery module The surface mounted HF surgery module REF 58 92 638 is no longer available With immediate effect it will be replaced by the backwardly compatible HF surgery module REF 60 29 032 This is available at a lower price EUR 1 217 00 excl VAT Sp
12. omplete head unit can be ordered at the usual list price EUR Designation REF Contents Application excl VAT Pr Gr T1 LINE C 200 Sina Z 61 75 595 Bea ae T1 LINE C 200 L 395 00 94 p T1 CLASSIC S 200 L T1 LINE C 200 mini a enka eiga 629 es T1 LINE C 200 L mini 395 00 94 p T1 CLASSIC S 200 L mini We would like to draw your attention to the corresponding changes in the repair instructions available as from the end of August The updated version of the repair instructions can be obtained from the Sirona website dealer log in A 08 2007 Page 7 August 2007 Service concept for SIROLaser Sirona now offers a two stage service and repair concept for technicians 1 SIROLaser safety check Every two years SIROLaser units have to undergo a prescribed safety check The following documents are required gt SlIROLaser instructions for use country specific gt Service manual for performing the safety check REF 61 92 947 gt The medical device logbook relating to the SIROLaser unit in the possession of the user The necessary requirements qualifications for performing safety checks are laid down in the Medical Device Operator Regulations MPBetreibV The service manual for performing the safety check can be downloaded or ordered via our website dealer log in If required we can perform the safety check on your behalf Safety check EUR 350 00 excl VAT Importa
13. or cables In the interests of you and your customers all of our XIOS sensors come with an extended five year warranty However this warranty is subject to the proper use of the sensors It does not cover damage caused for example by kinking or by the cables becoming trapped in drawers or under the casters of the dentist s chair In these cases we can offer a cable repair service Further information will be provided in the next issue of Dental Information New REF numbers for single XIOS sensors For logistical reasons we have been compelled to modify the order numbers of the single XIOS sensors Please ensure that you use the following REF numbers in future Designation REF XIOS X ray sensor size 1 6195015 XIOS X ray sensor size 2 61 95 023 XIOS X ray sensor sizes 1 and 2 61 95 031 These sensors are supplied together with a starter kit consisting of a sensor holder set protective sleeves of the corresponding size a wall mount and a beam limiting device We request you to correct your price lists and technical documents accordingly and apologize for any resultant inconvenience A 08 2007 Page 10 August 2007 CAD CAM SYSTEMS Sirona materials inCoris ZI 55 19 MC XL High strength material for long span bridge restorations The Sirona inCoris ZI zirconium oxide blocks are available in five different shades F0 5 F1 F2 F3 und F4 5 As from August 2007 these blocks will also be
14. s undergoing continuous development Since June 2007 the system has included a built in high contrast mode as well as an optimized DICOM export function for third party software Noble Guide Simplant etc The high contrast mode is activated via the corresponding program selection key VO1 HC on the Easypad touchscreen Compared with the standard mode the high contrast mode enhances the visualization of hard structures such as bones and teeth This may compromise the visualization of soft tissue in particular the soft tissue silhouette The high contrast option is ideal for evaluating tooth and bone structures e g after bone augmentation treatment in cases where the user can dispense with an accurate display of the soft tissue silhouette Via the DICOM export function the GALILEOS system can communicate with third party implant planning programs e g Nobel Guide Simplant The high contrast mode has been realized on the basis of advanced image intensification technology and offers perceptible benefits to users The DICOM export function is executed directly under the GALAXIS GALILEOS implant software The user can define the resolution and the crop area of the image This ensures the efficient and trouble free import of the GALILEOS image data into the chosen third party software GALILEOS hotline Sirona has set up a premium telephone hotline for the GALILEOS system This service is available on weekdays between 7 30 a m an
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