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UltraLife Shell Repair

1. Mini VCR Directional Pentair Drain Pentair Drain Light Housing Typhoon Jet Floor Drain Bleeder Jet Mini VCR Directional Pulsator Jet spa ozone Mini VCR Rotator Mini VCR Directional Mini VCR Rotator Seletor Valve Swim Tether Ozone Heater Return Optimount E Optimount Light Housin 9 9 Floor Drain y a SS ae f Swim Jets X ae y NT e Y Rp A e e _ SSS Swim Tether Note 1 Subject to change without notice 136
2. The 0 error indicates a temperature sensor problem The system is constantly verifying that the temperature sensor read ing is within normal limits The temperature sensor is located in the sensor holding tee inside the equipment compartment behind the circulation pump Note that the water temperature should be over 2 C to perform the following steps When a temperature sensor error occurs the default temperature either 0 C or 55 C will appear on the display This is the error code Press any key after each step to reset the system Do not turn the power off because it will clear the error message for one hour after turning the spa back on 1 Verify that the temperature sensor is properly connected to Px Reference wiring diagram inside pack lid for exact posi tion 2 Disconnect the probe connector and clean the pins by scraping them with a flat head screwdriver A small coating of film may cause a bad connection 3 Reconnect the probe a If 0 error is still present replace the probe with a spare and place its stainless steel head directly in the spa water b If the problem is solved replace the probe 4 Replace the PC Board if the problem has not been corrected 34 Bay Reflections Electronics Temperature Sensor Error 0 Error Flow Chart If a temperature sensor error occurs follow this troubleshooting flow chart to identify and correct the problem Note that water temperature must be
3. AV1 AFS Troubleshooting AquaPro 19 Jet Insert Designations Diverter Valve NFJ Mini VCR Directional Mini VCR Atos Rotator rs oy Mini VCR Za oon Directional Swim Jets Ss E ia eset E Se E Se Air Valve Air Valve 133 AFS Troubleshooting General N A 6550 Liters Water Capacity 5490 Liters 1060 Liters Dry Weight 1590 kg Shipping Weight 1590 ka Full Weight 8200 kg Skirt Material Wood or Synthetic optional Water System VCR Jet AirAdjustable Directional CC VCR Jet Rotator ASS VCR Jet Dual Rotator o C O O VCR Jet Multi Port Spinner CO VCR Jet Mini Rotator CB VCR Jet Mini Directional OB VCR Jet Euro Directional O Z OT o o 0 VCR Jet Euro Rotator CT C O O VCR Jet Mini DirectionalinNFJ O O 0 O Swim Jets o o O 1 swim 1 spa Diverter Valves pT A Special Features INeckFlex Jet Pillows ASS Headrest Pillows gt a A gt WNEZTEDMETOA z azz STD g o nn o O CARETO Eo oS a Swim Tether Pump Information 50Hz Electrical System 50Hz 134 AFS Troubleshooting AquaFit 19DT Plumbing Configuration Spa Pump Spa Pump DVI A Common Jets Pump Return Spa Pump Floor Drain Spa Pump DV1B Spa Pump DV1A Spa Pump Common Jets Valve DV1 Skimmer Spa Pump Skimmer Swim Pump 1 Swim Floor Drain Swim Jets Pump 1 2 and 3 135 AquaFit 19DT Jet Insert Designations Mini VCR Rotator
4. 104 Home Electronics Ozonator Flow Chart If the ozonator is not working follow this troubleshooting flow chart to identify and resolve the problem Ozonator output will be shut down when any pump is turned on manually Make sure that the spa is running a filter cycle 1 2 Yes No Do you get proper volt age as described on page 102 3 Replace ozonator 4 Yes Does pump 1 or the cir culation pump work 3 Replace lower control 5 Refer to Pump Does Not Work on page 97 105 Home Electronics Replacing the Spa Pack When replacing an SSPA pack it is important to make sure to turn the power off before proceeding E j a y N g a d IA S le 1 Unplug the pump and ozonator 2 Remove the two screws from the connectors front pack cover and the mounting screws at the pack s base 4 Disconnect power input cables 5 Disconnect light cables keypad and 6 Disconnect pressure switch cable temperature probe connectors 7 Disconnect heater ground cable 8 With wrenches free the board 9 Slide the pack out of the heater bar blades by removing the two heater rel nuts 10 Check if high limit sensor is properly in place in its slot and slide new pack into position 11 Connect the heater to the board blades It is important to hold both nuts when tightening If you bend or twist the end of the element you may damage
5. _ _ No Compare temperature with a Lower filter digital Yes Q0 cycle duration thermometer 3 Replace Is reading correct E temperature on display 2 Ej probe 4 a Problem solved Is th di Replace PC s the reading board 5 correct 39 Bay Reflections Electronics Ice Condition The ICE CONDITION message indicates that the system has detected water cold enough to freeze the pipes and has gone into protective Smart Winter Mode The spa will stay in Smart Winter Mode for 24 hours Follow there steps to correct the problem 1 With a digital thermometer verify the temperature of the water 2 If the water temperature is lower than the desired temperature measure the voltage to the heater If your reading is approx 230 VAC Smart Winter Mode is working properly If you do not get 230 VAC refer to the Spa Not Heating section on page 43 40 Bay Reflections Electronics Ice Condition Flow Chart An ICE CONDITION occurs when the PC Board detects that the pack area temperature has dropped below 20 C This indi cates that the system has gone into the protective Smart Winter Mode Follow this Troubleshooting Flow Chart to identify the problem Yes _ __ Is the spa s water temperature lower than the set temperature 2 o Do you read 230 VAC to the heater 2 Refer to Spa Not Heating on page 43 The system is working properly 41
6. f gt 7 f i WE e dk er yes yA J f AT 9 Y f r J 4 f Dee NO NI N ware KOC lt P i vaf J P y TR n dated eb tober 200 General Repairs General Repairs Table of Contents WT PUID ee NU sented E E E OO A 2 SSS CLO WAN MO irnos S 4 Wood Cabinet Care and Re Dal enterrar ictericia 5 E virolect Cabinet Care and helena 6 Ultralire MeliR Ds ets 6 Granite 5 ne lReD Olor ec 8 va ego lalo ls NE O e UU snore 10 TH VE ROW rasa 12 Opt OUI Insta lato nana e a 12 Pumpong Leak epale 13 General Repairs Do NOT OPERATE THE PUMP IF THE SPA DOES NOT HAVE ENOUGH WATER IN IT Water is both a coolant and a lubricant for the mechanical shaft seal If the pump is run without water the seal will be destroyed THE PUMP IS EQUIPPED WITH AN AUTOMATIC THERMAL PROTECTION CIRCUIT THE MOTOR WILL AUTOMATICALLY SHUT OFF BEFORE HEAT DAMAGE BUILD UP OCCURS The pump will automatically reset itself when the temperature returns to a normal level Keep the pump clean Do not block air vents in the equipment door or pump Air must circulate through the pump to keep it cool PUMPS TURN OFF POWER BEFORE CHECKING MECHANICAL PROBLEMS NEVER PROBE WITHIN THE MOTOR UNLESS YOU ARE SURE THAT THE POWER IS OFF If the pump fails to start and makes no sound follow these steps to identify and resolve the problem 1 Verify that the circuit breaker is on 2 Using a voltmeter check for proper vo
7. actual water temperature Check if tempera Replace lower Heater icon should Lower filter control cycle duration D annua WAC Verify that tem ede ie perature probe is properly connected connections on PC board If so replace probe and reset heater Replace lower control if problem persists 84 Home Electronics Wrong Temperature Flow Chart On SSPA NE packs the system will display the wrong temperature if it detects that the temperature is not within normal limits Follow this troubleshooting flow chart to resolve the problem Make sure to use the right probe MSPA 1 probe does not work on an SSPA pack Probe wires should be in this order PIN 4 PIN 2 Press any key after each step to reset the system Check if high limit sensor is properly connected mn Unplug probe connector and clean pins on the board Reconnect probe Unplug probe and plug ina spare If the system works properly replace probe with the spare a Replace lower control if problem persists 85 Home Electronics FLO Error Message A FLO error message indicates a pressure switch problem If the system does not detect any pressure when the pump is manually or automatically turned on a FLO error message will appear on the keypad display There must be enough water in the spa for normal operation A FLO error message may appear is the spa filter is dirty or if something restricts the flow of the w
8. If the pump is working go to step 2 If not go to step 3 2 If the pump works there is a flow problem Make sure the valves are open Check for a clogged filter or an obstruction in the plumbing line 3 If the pump does not work try to turn on the jets from the upper control If the jets icon appears go to step 6 4 If the jets icon does not appear observe the pump relay on the circuit board If it clicks when you push the Jets button on the upper control the upper control s display is bad Replace the upper control 5 If the relay does not work plug in a spare upper control Push the Jets button to start the pump If the pump works replace the upper control If the pump does not work replace the PC board 6 Measure the voltage to the pump receptacle If there is no voltage replace the PC board If the voltage is good replace the pump 119 AFS Troubleshooting No Jets Flow Chart If the jets do not work follow this troubleshooting flow chart to identify and resolve the problem Yes m Is the pump running 1 Check for a flow problem Obstructions in the plumbing line or a clogged filter could be causing the problem Confirm that all valves are open 2 No Push the Jets button on the upper control Does the jets icon appear Is there 3 voltage to the de Replace the pump Replace the upper receptacle 6 PC board 5 Does the control 5 pump relay Replace the Click when upper control
9. UltraPure is a complete water management system with two stages of ozone injection two contact chambers 100 filtration and heating on call Using a silent circulation pump with a 7 GPM flow rate UltraPure filters and ozonates 100 of the spa water D1 s UltraPure and PLUS systems circulate water through the first of two interchangeable identical 75 ft filters Both filters are located in 8 canisters in the spa s skimmer recess area The filter marked 1 in the diagram on page 51 is a jet pump filter it s called that because the spa water is pumped through this filer at a high rate of speed via a jet pump about 170 GPM It captures large visible particles and debris Water now travels through the dedicated second filter marked 2 on page 51 which operates 24 hours a day and filters your water at a much slower rate some 7 9 GPM This filter removes much smaller finer particles due to the slower rate of filtration and operates off of a very quiet cir culation pump 3 Within the dedicated slow rate filter is a special rugged metal mesh filter that also captures larger particles and substances This ensures that debris won t get past filter 2 into the plumbing system As such D1 provides 3 primary filters in all Filter 2 also houses the Vision sanitizing mineral car tridge Finely filtered water continues to be pumped through the system by the virtually noiseless circulation pump The water now travels through you
10. error follow this troubleshooting flow chart to resolve the problem When the spa senses an HL error 3 LEDs will blink on the upper control and an LED on the PC board will light Yes vr Measure water temperature with a digital thermometer Is the temperature 43 C or higher 1 Yes No Are you getting a correct water temperature reading on the display 3 Verify that the Verify that the temperature temperature probe is probe is touching the properly No water and cold connected If air is not so replace the Is the weather very hot affecting the probe 10 reading 9 E Yes Allow the spa to cool down No Remove the spa cover even Lower set point below actual water at night Start the blower if temperature The heater indicator on equipped Add cold water if the display should disappear Do you necessary 4 get 230 VAC between the two heater wires on the board 5 6 Replace lower Lower filter control 7 cycle duration 8 Yes Does the heater barrel feel hot Check if anything is Verify that high limit probe obstructing water flow 2a is properly connected Try to clean pins and reconnect probe 2b 94 Home Electronics Nothing Works If everything is connected but nothing works carry out the following tests to identify and correct the problem 1 On the terminal block measure the 2 Measure the voltage between li
11. Flow Error FLO The LOW FLOW ERROR FLO is related to the flow switch The system does not detect any water flow when the circulation pump is automatically turned on Note that there must be enough water in the spa for normal use Water level should be 3 5cm above the bottom of the tile line The error can also occur when the Ultra Pure filter is dirty or when something limits the flow of water in the system Only the heater is shut off when a LOW FLOW ERROR occurs Flow switches utilize a reed switch with a connected paddle that actuates when water moves through the switch When actuated the paddle comes to rest against a plastic post located in the center of the flow switch fitting This post pre vents the paddle from getting bent or distorted Power can remain on while the following steps are performed 1 Make sure that the Ultra Pure filter is clean Ensure that there are no air locks by looking for air bubbles coming from the ozone jet Check for proper water level and anything else that could limit the flow of water 2 Verify that the circulation pump is working If the pump is not functioning properly refer to the Circulation Pump sec tion on page 58 3 Check the position of the jumpers for the circulation pump refer to jumper settings on wiring diagram inside pack lid Wrong position can create a LOW FLOW ERROR 4 Verify that the flow switch cable is properly connected to the PC board Reference wiring diagram inside
12. Not Working on page 97 No Is anything limiting flow of Remove water into pipes Verify that anything pressure switch obstructing cable is filter Clear any properly air locks 2 connected Yes No Lower set point to 16 C and turn pump off Short two pres Adjust or sure switch terminals with a Replace lower replace jumper cable 4 control 6 pressure switch Does FLC error appear on 5 upper control 87 Home Electronics FLC Error Message An FLC error message 3 flashing LEDs indicates a pressure switch problem If the system detects any pressure when the pump is off an FLC error message will appear on the upper control Make sure the circulation pump parameter is set correctly depending on your system configuration Power may remain on when the following steps are carried out 1 Disconnect the pressure switch cable from the pressure switch If an FLO error message is displayed when the pump is started adjust the pressure switch Replace the switch if adjustment fails to resolve the problem See How to Adjust the Pressure Switch on page 105 for more info 2 Replace the lower control if an FLO error message is not displayed on the upper control 88 Home Electronics Flow Switch Closed FLC Flow Chart If you have determined that there is a flow switch closed error follow this troubleshooting flow chart to resolve the prob lem pressure switch cable on pressure swi
13. Replace probe with spare 3 E Replace lower control if problem persists 4 91 Home Electronics High Limit HL Error In a high limit situation the system will shut down if the temperature reaches 48 C at the heater or if the water tempera ture reaches 44 C in the spa When a high limit condition exists a red LED light will light up on the PC board Press any key between steps to reset the system Power may remain on 1 Take water temperature reading with a digital thermometer 2 If the reading is below 43 C a Check if the heater barrel feels hot If it is hot confirm that nothing is obstructing water flow such as closed valves or a dirty filter b If the heater is not hot ensure that it is properly connected to the PC board Try to clean the connector pins and recon nect the probe c If HL error message continues to appear replace lower control 3 If reading is above 43 C Proceed to step 4 if the display shows the correct temperature Proceed to step 9 if the display temperature is incorrect 92 Home Electronics High Limit HL Error If digital thermometer water temperature reading is 43 C or higher and the keypad display shows the correct temperature carry out the following tests 4 If the spa is installed in an area that experiences very hot 8 If you do not get 230 VAC the pump may be overheating weather remove the spa cover even during the night Wait the water during the
14. Waterfall Does Not Work If the waterfall does not work follow this o flow chart to identify the source of the problem Press the key e Do you read 230 VAC at the waterfall output on the PC Board Yes No Replace the circulation pump fuse Is the EE Yes Problem waterfall working Replace the Remove the filter SOLED PC Board Is the waterfall work Clean the ing filter If problem persists replace filter Remove the inner ater screen Is the waterfall Clean the working Ber the filter screen pump If problem persists replace filter screen 62 Bay Reflections Electronics Upper Auxiliary Control Flow Chart If the upper control or auxiliary control does not work perform the following steps to resolve the problem 1 Unplug the malfunctioning control and plug in a spare one Refer to wiring diagram on inside pack lid for exact location of the plug 2 Check to see if spare control is responding 3 If the control works replace the upper control 4 If the control still does not work replace the PC board Upper Auxiliary Control Flow Chart If the upper control or auxiliary control does not work follow this troubleshooting flow chart to resolve the problem Unplug the control and plug in a spare 1 Yes No Does the control work 2 Replace the control 3 Replace PC board 4 63 Bay Reflections Electronics Fan Does Not Work If the cooling
15. but the motor still cuts out replace the pump 121 AFS Troubleshooting Pump Quits Flow Chart If pump 1 runs and quits follow this troubleshooting flow chart to identify and resolve the problem Yes m Does the pump hum when it goes into Replace the high speed 1 PC board 1 ds Yes No Is there prop er voltage to the pump Replace the when run PC board 2 ning 2 Yes Is there proper voltage to the Replace the pump afterit PC board 3 quits 3 Yes No Is there proper voltage to the Call an spa 4 electrician 4 Is the spa s environment Reduce filter causing Replace the cycle duration Overheating pump 6 and frequency 5 Remove spa cover at night Ventilate equipment compartment if necessary 5 122 AFS Troubleshooting Pump Will Not Start Flow Chart If the pump will not start follow this troubleshooting flow chart to identify and resolve the problem Yes No Check the voltage at Yes No the pump receptacle between low speed Is the pump fuse and high speed good Is the voltage good Yes No Is there voltage to Replace Replace Replace the bothspeeds Repair or the PC fuse or PC board atthe same replace the board pump time pump 123 AFS Troubleshooting Weak or Surging Jets If the jets surge or jet action is weak follow these steps to identify and resolve the problem 1 Ensure that the water level is within the acc
16. center key on the 5 Key Context Keypad for at least 5 seconds this will put the spa in Standby Mode Continue holding the center key for at least 5 more seconds to enter the Tech Menu The functions described below are available through the Tech Menu To access a function simply push the selection but ton next to the function Dealer Information The Dealer Information function allows a dealer to enter its contact information this information is displayed when certain service reminders and error messages are displayed Push the button next to Dealer Info to bring up the Dealer Info menu From here push the button next to Name or Phone to edit that information Use the left and right keys on the 5 Key Context Keypad to move between characters use the up and down arrows on the 5 Key Context Keypad to select a letter or number to display When done push the Done button to save your changes Error Log Push the button next to Error Log to bring up the Error Log screen This screen allows you to look through the spa s error history to review past problems The errors will be displayed in a list format use the up and down arrows on the 5 Key Context Keypad to scroll through the list To clear the error log press the Clear All button When done viewing the log press the Back button Last Item Started Push the button next to Last Started to show the last accessory the spa started This can be useful in determining the source of certain intermitte
17. epoxy to the back of the spa in the area to be covered with fiberglass mesh Immediately lay the fiberglass mesh over the epoxy Use the acid brush to work the epoxy into the fiberglass mesh Repeat this process to add additional lay ers if the crack is large wait 15 minutes between layers After the last layer has dried apply another coat of epoxy over the fiberglass and smooth out the entire area General Repairs Acrylic Shell Repair 5 After the final layer of epoxy has dried you will need to refoam the dug out area It is very important to wear a face mask during this procedure Hold the can of spray foam and nozzle one foot away from the spa Fill the cavity about 30 full with foam The foam will expand and fill the cavity The foam will be fully cured within two hours Reattach the plastic liner to the bottom of the spa and set it right side up on the ground 6 Use a cutting tool to round out a U shaped cut the length of the crack gouge The channel should be between 0 25 cm and 0 5 cm deep Remove all loose particles and clean the area thoroughly 7 If the color of the poly paste needs to be adjusted to match the spa color dispense Y ounce of poly paste into a mixing cup Then add about 16 drops of catalyst for every Y ounce of poly paste Now add about 1 to 3 drops of white or black toner and mix all items together thoroughly The amount of white or black toner added depends on where the damaged area is located The color will n
18. error codes 2 Put the control in standard mode Set the temperature higher than the present water temperature to force a heat call If the spa goes into standard mode and the temperature setting was successfully changed go to step 4 3 If the upper control does not work and voltage to the spa is good turn the spa off and connect a spare control If the spare control works replace the defective control If the spare does not work replace the circuit board 4 If the _ _ _ error message appears on the upper control turn off the spa at the house breaker and install a replace ment high limit temp sensor plug The sensors do not actually have to be installed in the plumbing to perform this test just at the PC board Turn the spa on Return to standard mode increase the set temperature to force a heat call if the _ __ message is gone complete the installation of the temp high limit sensors 5 If no error message appears on the upper control the upper control and the board are communicating Gather voltage and temperature data and thoroughly check each of the spa s functions for proper operation a If the spa is in the middle of a filter cycle manually turn the pump off b Put the spa in standard mode and turn up the thermostat Observe pump turns on at low speed and heater on icon lights up If the control panel does not work and voltage to the spa is good turn the spa off and connect a spare control If the spare control works replace
19. fan is not working perform the following steps to correct the problem 1 Open the lower control can cover Turn on a pump The fan should start within one minute 2 If the fan does not start measure the voltage between the blue and brown wire connectors on the board You should get 220 240 VAC 3 If the voltage reading is good replace fan 4 If the voltage reading is not good replace the 5 amp fan fuse 5 If the fan still does not work replace the PC board 64 Bay Reflections Electronics Fan Flow Chart If the fan does not work follow this troubleshooting flow chart to resolve the problem Yes Q no Activate pumps Is the fan starting 1 Problem solved Yes No Do you read 220 240 VAC to the fan 2 Replace the 5 amp fan fuse 4 Replace fan 3 Yes No Is the fan working BE Problem Replace the solved PC Board 5 65 Bay Reflections Electronics Magnetic Switches UPPER PUMP 1 2 CONTROL DJ AUX 1 S 1 PUMP 3 WATCH DJS 2 AUX 2 LIGHT TO OPTIONAL SIDE MAG bh SERIAL SWITCH 12C LINK fesoscs59 O C When the magnetic switch is pressed it works in the same manner as the pump button on the upper control This feature is to replace the TSC 17 NOTE If you plug the magnetic switches it will be impossible to plug the TSC 17 66 Bay Reflections Electronics Communication Error Flow Chart If the display is frozen or displaying a communicati
20. filtration cycle Shorten filter cycle until the spa cools down to replace the cover Add cold duration as follows water if necessary a Press and hold the light key for 5 seconds The dis play will show a value that represents the filter cycle duration in hours b Use the down arrow key to lower the number of hours Selections range from 0 for 5 Lower set point below current water temperature The no filtration to 12 for continu heater indicator should disappear from the keypad display ous filtration 6 Open the spa pack With a voltmeter read the voltage c When the desired setting i is displayed press the light key again The filter cycle will start automatically between the two heater wires on the board 7 If you get 230 VAC replace the lower control If digital thermometer water temperature reading is 43 C or higher and the keypad display does not show the correct temperature carry out the following tests 9 Verify that the temperature probe is in contact with water Check that cold air from the back is not affecting the read ings Use foam to isolate the probe from cold air if necessary 10 Make sure the temperature probe is properly connected and LED light on PC board is not lit If both are true replace the probe 11 Replace the lower control if the HL error message still appears on the display 93 Home Electronics High Limit HL Flow Chart If the spa indicates a high limit HL
21. light is not working follow this troubleshooting flow chart to identify and resolve the problem Yes Q0 Does the light indicator appear on the upper control when you press the light key 1 Replace the upper control 2 Replace lower control if problem persists 2 Yes Measure the voltage between the two light wires on the board Do you get approximately 12 VAC 3 es No Replace the light fuse 3 Measure voltage at the light socket Do you get Replace the approximately Replace the light 4 12 VAC 4 light socket 4 103 Home Electronics Ozonator Does Not Work If the ozonator is not working follow these steps to correct the problem It is important to measure voltage when the ozonator is connected to the pack Power must remain on 3 Measure the voltage between the ozonator s brown and Filter Cycle white connectors You should get 230 VAC indicator 4 Replace the ozonator if the voltage is good 5 If voltage is not good check if pump 1 or the circulation pump is working 1 Check if filter cycle indicator appears on the upper con If either pump works replace the lower control trol If neither pump works refer to Pump Does Not Work on page 97 2 If icon does not appear press and hold the light key for 5 seconds The display will show a value that rep resents the filter cycle dura tion in hours Press the light key again to Start a filter cycle
22. locate it Empty one container of blue dye into the water After 4 hours the dye will settle in the cracked area of the spa The blue water will also leak through to the foam underneath the spa and make it easier to locate the crack from beneath Next empty the water from the spa Unplug the electrical and lift the soa onto one side Be sure not to lean the spa to the side containing the equipment compartment With a large screwdriver remove the liner from the bottom of the spa Look for the area on the foam that is either wet or blue 2 Using a large screwdriver or crowbar dig out the foam surrounding the cracked area Be careful not to puncture the shell or the plumbing lines Save the foam you dig out to use when refoaming Clean an area approximately 8 cm beyond the width and length of the crack Use the 80 grit sandpaper to remove the remaining foam sticking to the back of the shell 3 Use a 1 4 drill bit to drill a hole at each end of the crack The holes will prevent the shell from cracking further After the holes are drilled clean the area thoroughly Move to the front side of the spa and place a piece of masking tape over the crack to prevent the plastic welder epoxy from seeping through 4 Cut a piece of fiberglass mesh large enough to cover at least 5 cm beyond the length and width of the crack Squeeze a small amount of plastic welder epoxy into a rag to ensure that the epoxy is fully mixed Slowly apply approximately 0 25 cm of
23. pack lid for exact position 5 If the cable is properly connected make sure there is water flow in the heater By looking through the clear tee fit ting of the flow switch one can easily see the position of the reed switch paddle If the paddle is against the plastic post water flow is good If the flow is good there should be continuity through the switch Remove the flow switch cable from the Px connector on the PC board and check for continuity in the switch Reference wiring diagram inside pack lid for exact position Using an Ohmmeter measure the resistance between the two wires of the cable Use a small paper clip in each of the holes on the connector to get a more accurate reading 6 If you receive a flow error and there is continuity through the switch i e reading very low or zero ohms replace the PC board 7 If there is no continuity through the switch i e reading very high or infinite ohms replace the flow switch 8 If the circulation pump is on and the reed switch paddle is moved away from the post there is not enough water flow to move the paddle Check the filter inner filter screen water level and the circulation pump for blockage 30 Bay Reflections Electronics Low Flow Error FLO Flow Chart If a flow sensor error occurs follow this troubleshooting flow chart to identify and correct the problem Make sure the water level is 3 5cm above the bottom of the tile line Check that jumper for ci
24. power cable will be con nected to the iWatch master control module after you complete mounting it to the spa panel 76 Bay Reflections Electronics Watch Installation MOUNTING IWATCH MASTER CONTROL USING THE MASTER CONTROL TEMPLATE 1 Locate the iWatch master control module template in the installation kit This is typically in a location where the iWatch master control module is also easily visible from a desired monitoring loca tion such as a patio or a house window 3 Mark the center of the drill holes using a spring loaded punch or a hammer and nail Then remove the template and drill the holes Start with the 1 4 holes 4 After all the holes have been drilled position the iWatch master control module over the holes and use the washers and wing nuts to secure the module to the panel 5 Connect the cable as indicated below Power Cable Auxiliary Cable Data Cable The auxiliary cable will only be connected if you are installing an optional iWatch auxiliary module Use the same proce dures to mount the auxiliary unit on another side of the spa Route the data cable under the spa lip around to the master module and plug it into the auxiliary cable port on the master unit 77 Bay Reflections Electronics 78 Home Electronics Home Table of Contents TVS GM Serer AA O o E O AA A AA ATE 80 WDO DIA AIAN ona atea 81 Flashing LEDS FOW Gha anna oviin 83 Display Flasning Powerade 84 Wrong lemperature
25. pump Position 1 Circulation pump All Ultra Pure spas and non Ultra Pure spas with CZWMS Position 2 No circulation pump Jumper 5 Dynamic light Position 1 Dynamic light installed Position 2 Dynamic light not installed Jumper 6 Pump 2 Position 1 Pump 2 installed Position 2 Pump 2 not installed Jumper 7 Pump 1 Position 1 Pump 1 Single speed Position 2 Pump 1 Dual speed Jumper 8 Pump 2 Position 1 Single speed Position 2 Dual speed NOTE Enabling step mode automatically selects the UltraPure configuration regardless of JMP3 position If UltraPure is selected there is always a circulation pump regardless of JMP4 position If you replace the PC board please refer to its diagram which is delivered with the PC board 19 Bay Reflections Electronics Jumper Settings MSPA MP D12 CE It is possible to change some parameters of a spa pack by positioning specific jumpers located on the PC board MSPA MP D12 CE Jumpers 1 amp 2 Breaker rating configuration Jumper 3 Waterfall 2x16 Amp Circuit Position 1 Waterfall installed Jumper 1 Position 1 Position 2 Waterfall not installed Jumper 2 Position 2 Jumper 4 Pump 3 1x32 Amp Circuit Position 1 Pump 3 installed Jumper 1 Position 1 Position 2 Pump 3 not installed Dupree Bay Jumper 2 Position 1 Jumper 5 Dynamic lighting 3x16 Amp Circuit Position 1 Dynamic lighting installed Jumper 1 Position 2 Position 2 Dynamic lighting not installed Jumper
26. seal will sometimes allow air into the pump housing and interfere with the priming of the pump 3 Check pump operation without the filter to ensure that the filter is not restricting flow Check that the suction drain and skimmer are free of debris A clogged impeller may also restrict flow 4 Check the voltage to the pump with a voltmeter It should be within 10 percent of the pump nameplate specifications If the voltage is too low there is a problem with the incoming power Check incoming voltage if it is low call an electrician If the pump runs but does not pump water follow these steps to identify and resolve the problem 1 Turn off the pump Open the pump bleeder valve in the skimmer recess this allows air to escape Restart the pump once the pump is running close the bleeder valve 2 If the problem persists force water into the bleeder valve with a garden hose until the pump is primed General Repairs Selector Valve Due to a number of factors the selector valve may become difficult to turn When a jet pump is on the increased water pressure can make it more dif ficult to turn the valve Other things such as calcium deposits and foreign ZA debris may add to this problem The following are preventative maintenance suggestions to help maintain selector valve performance 1 To prevent sand and debris from entering the spa keep the spa cover on when the spa is not in use 2 Users should rinse their feet before en
27. the defective control If the spare does not work replace the circuit board c Check all other spa functions from the panel 114 AFS Troubleshooting No Heat or Not Enough Heat Go through First Steps Any heat problems should show up in a thorough check of all spa functions The most common are described below PUMP TURNING AND PANEL INDICATES HEAT BUT THERE IS No HEAT 1 If you have not go through First Steps 2 Be sure the spa is in the standard mode and the temperature is set high enough to make a heat call 3 Check for voltage at the heater load terminals finger 4 6 If there is no voltage replace the circuit board 4 Check for voltage at the heater If there is no voltage replace the heater wires 5 Check for a current through the heater using a clamp on ammeter If there is no current replace the heater element Pump TURNING BUT No HEATER INDICATOR 1 Be sure that the spa is in the standard mode and the temperature is set high enough to force a heat call 2 If the heater on icon does not appear turn off the power to the spa Check all the connections to the circuit board Turn the power on 3 If the connections are OK but there is still a problem replace the circuit board Pump Not TURNING AND NO HEATER INDICATOR 1 Check the voltage to the spa 2 Be sure that the spa is in the standard mode and the temperature is set high enough to force a heat call 3 Check for supply voltage between the white and
28. to determine how to confirm that all power to the spa has been turned off 3 Locate the spa s upper control The lower control box is located in an equipment compartment behind the spa panel below the upper control 4 Use the screwdriver to remove the spa panel screws The number of screws to be removed will depend on the make and model of spa Remove the panel to expose the equipment compartment 72 Bay Reflections Electronics iWatch Installation REMOVE LOWER CONTROL Box LID 1 Locate the spa lower control box and use the screwdriver to loosen the screws slightly and remove the lid You do not need to remove the screws completely just lift the lid slightly to remove it You can hang the lid on the edge of the lower control box using the left most holes on the lid to attach the lid to the rightmost screws on the box 2 Find the iWatch master control data cable and connect it to the spa lower control box circuit board as follows a Feed the double connector end of the iWatch master data cable up through the bottom of the grommet in the lower right corner of the lower control box Route data cable up through the bottom of the grommet 73 Bay Reflections Electronics Watch Installation b Unplug the existing data cable from the P4 connector on the main circuit board P4 Connector E r Di civigieieti _ TL bak Trt e E E E ws a d a ma er A Teo abs E P J F a E E
29. wire light fuse 4 connections and replace light bulb 3 Yes No Does the light work Problem solved Replace PC board 5 51 Bay Reflections Electronics LFX Flow Chart If the Softouch Lighting does not work follow this troubleshooting flow chart to identify the source of the problem Yes Q ron Does the light icon appea the upper control when you push the spa light button 1 Replace upper control panel 2 If it still does not work replace PC board 2 No Do you read 12 VAC on the light output on the PC board when the light is on 3 Yes No Replace spa Do you read the appropriate light fuse 4 outputs at the junction box Yes No Replace PC Does the light work board 5 Problem solved Replace PC board 5 Yes Is the faulty light in the fountain or spa Replace LED Yes Verify input to light at junction board Do you get proper input Replace LED to LED Replace junction board 52 Bay Reflections Electronics AMES A HL FO SNOZO MENTA O H HALVM OH GalsIHNd SNOZO NYIT Ny SCH JNOZO HIMA OAIYNOZO gt S gt A 53 Bay Reflections Electronics All spas in the Reflections line are equipped with the UltraPure Water Management System Bay Collection spas are equipped with UltraPure PLUS which adds a germicidal UV to the standard UltraPure system
30. wood grain until it is smooth and even with the existing surface 4 Apply an exterior wood finish that has ultra violet protection fungus control and water repellency Apply finish with a brush sprayer or sponge Allow the finish to soak into the wood for 15 minutes and then wipe it down with a lint free rag To replace the wood boards follow these steps 1 With a hammer and chisel remove the entire affected boards 2 Dry fit the replacement board before securing in place 3 Remove the new board and apply silicone to the back Secure the board in place with wood staples that are fastened into the vertical braces behind the board 4 Sand the board smooth then follow step 4 of the blemish removal instructions above General Repairs EnviroTect Cabinet Care and Repair The EnviroTect skirt will not rot splinter cup check or split No staining or sealing is required to maintain its appearance To clean the EnviroTect skirt use only baking soda and water Apply with a clean sponge rag or nylon bristle brush NOTE The use of any other cleaning agent on the EnviroTect skirt may void the warranty To repair a cut or scratch use a razor blade to scrape away the plastic to a smooth consistent finish UltraLife Shell Repair REQUIRED MATERIALS Crack Repair Kit Additional Materials Additional Materials Crack Repair e 80 grit sandpaper e Methyl Ethyl Ketone MEK only e Plastic putty knife e Airtight container metal or g
31. 2 Position 2 Jumper 6 7 8 not used Jumper Settings MSPA MP D14 CE It is possible to change some parameters of a spa pack by positioning specific jumpers located on the PC board MSPA MP D14 CE Pos 2 Jumpers 1 amp 2 Breaker rating configuration Jumper 3 Waterfall 2x16 Amp Circuit Position 1 Waterfall installed Jumper 1 Position 1 Position 2 Waterfall not installed Jumper 2 Position 2 Jumper 4 Pump 3 1x32 Amp Circuit Position 1 Pump 3 installed Jumper 1 Position 2 Position 2 Pump 3 not installed Dupree Bay Jumper 2 Position 1 Jumper 5 Dynamic lighting 3x16 Amp Circuit Position 1 Dynamic lighting installed Jumper 1 Position 2 Position 2 Dynamic lighting not installed Jumper 2 Position 2 Jumper 6 7 8 not used If you replace the PC board please refer to its diagram which is delivered with the PC board 20 Bay Reflections Electronics Jumper Settings MSPA MP D15 CE It is possible to change some parameters of a spa pack by positioning specific jumpers located on the PC board MSPA MP D15 CE Jumper 1 and 2 Breaker rating configuration 1x32 Amp Circuit Jumper 1 Position 2 Jumper 2 Position 1 3x16 Amp Circuit Jumper 1 Position 2 _ Jumper 2 Position 2 2x16 Amp Circuit Ij Jumper 1 Position 1 alae 2 Position 2 Jumper 3 Heat method Position 1 Heat with CP Position 2 Heat with pump 1 Jumper 4 and 5 Pump configuration Pumps 2 and 3 not installed ae Pum
32. 21 Black Low Spd P14 Black Line P18 Neutral P17 Red High Spd P12 Green Ground P19 Green Ground Green Ground P4 Pump 2 Ozone Light Voltage 230V Voltage 230V White 0 VAC P23 White Blue P9 Blue Com P8 Black 12 VAC P22 Red Line P11 Brown Line P16 Green Ground P6 Green Ground P5 82 Home Electronics Flashing LEDs Flow Chart If LEDs are flashing on the upper control follow this troubleshooting flow chart to resolve the problem Heater light and pumps 1 amp 2 red LEDs are flashing on UC Yes You have an High Limit error Follow the instructions on page 92 Yes Is the red LED lit up on the PC board You have an FLC message Follow the instructions on page 88 No Is the red LED lit up on the PC board Stop the main pump or circulation pump if equipped No You have an FLO message Follow the instructions on page 86 83 Home Electronics Display Flashing Flow Chart If the system detects a temperature of 44 C or higher the display will start flashing Follow this troubleshooting flow chart to resolve the problem Yes _ Press any key on upper control Has the display stopped flashing A power failure has occured System works fine Yes Are you getting the correct water tem dade ie als ea aa ture probe is touch the display ing water or if cold Yes No air is affecting read Lower set point below ing
33. 3b is clogged and replace the clogged 3b Replace the Mazzei T 2c 3 check valve 2b If heater and cir culation pump are working properly there is something caught in the plumbing A dig out may be required 4 56 Bay Reflections Electronics Ozonator Does Not Work To increase the life of the relay Scrolling Message Center spas use a circuit called a snubber in the ozonator relay With this type of circuit if an ozonator is not connected to an output and the relays are open the voltmeter will still read voltage This is normal It is important to measure voltage when the ozonator is connected to the PC board If the ozonator does not work perform the following steps to correct the problem T j i a US a oo dll li 1 Make sure the circulation pump is on The ozonator should be on when the circulation pump is on Open the spa pack and look at the ends of the ozone generator You should see a blue green light if the light is working 2 If the ozonator does not work measure the voltage between the ozonator white and black wire connectors You should get 220 240 VAC If voltage is good go to step 3 If voltage is not good go to step 5 3 If there is voltage turn off the main power to the spa and disconnect the 4 pin connector for the UV light With an Ohmmeter measure the resistance between the 2 white cable connectors Do the same between the 2 black cable conne
34. 4 P35 d d Ozone Generator Voltage 230V White Neutral P46 Brown Line P30 Green Ground Circulation Pump Voltage 230V Blue Com P41 Brown Line P36 Green Ground High limit sensor Temperature sensor Flow switch Light Mass Sequencer Voltage 230V Blue Com P47 Brown Line P34 Green Ground Transformer Voltage 230V 5 pin org wht P23 4 pin yel blu red P18 Heater 1x16A 2x16A 1x32A Voltage 230V Blue or white P66 BR amp BLK or RED amp BLK P63 Green P20 Palm Pilot adapter P7 P5 P10 P14 Bay Reflections Electronics LEDs Flashing on Upper Control This flow chart shows how to determine what error the system has Heater pumps 1 amp 2 and light LEDs are blinking and the following error message is displayed Check water level and clean filters if problem continues turn off power and restart system otherwise call DealerName DealerPhone for service Yes No Is HL LED lit up on PC board You have a high limit Stop the circulation pump by error See High Limit lowering the set temperature 3 Sensor Error on page 34 degrees below actual water tem perature The pump should shut off within one minute if the spa has been running for over 1 hour Yes Are LEDs still blinking You have a flow switch You have a flow switch closed error See Flow open error See Low Sensor Error on page 32 Flow Error on page 30 29 Bay Reflections Electronics Low
35. Bay Reflections Electronics Nothing Works If everything is connected and nothing seems to work perform the following tests to identify and correct the problem 1a On the terminal block measure the voltage between 1c Measure the voltage between line 1 black and line 2 line 1 red and neutral You should get 230 VAC red You should get 400 VAC if more than one phase is used 1d Measure the voltage between neutral blue and ground green You should get 0 VAC If you do not get the proper readings there is a problem with the electrical wiring Call an electrician If all voltage readings are good go to step 2 on page 43 1b Measure the voltage between line 2 black and neutral blue You should get 230 VAC 42 Bay Reflections Electronics Nothing Works NOTE These illustrations represent the MSPA MP Use the wiring diagram on the inside of the pack cover for exact locations 2 Verify that the topside control is properly connected to the PC board 3 Check the transformer fuse close to the white terminal block on the left Replace if necessary 4 If nothing works clean the connector pins from the transformer A small coating of film may cause a bad con nection 5 Check the output voltage from the transformer on the backside of the white connector while it is attached to the PC Board You should get 12 VAC between yellow and blue and 24 VAC between yellow and red If readings are no
36. Black P63 Green Heater 3x16 amp Blue P66 Brown P63 Black P44 Green Ground A P4 iWatch power connect P13 IR receiver P8 Bay Reflections Electronics Wiring Diagram MAS MSPA MP D17 CE Fan Transformer Ozone Generator Mass Sequencer Voltage 230V Voltage 230V Voltage 230V Voltage 230V Blue Neutral P53 5 pin org wht P23 White Neutral P46 Blue Com P47 Brown Line P24 4 pin yel blu red P18 Brown Line P30 Brown Line P34 Green Ground Green Ground Green Ground Pump Pump 1 Pump 2 Circulation Pump Heater 1x16A 2x16A 1x32A Voltage 230V 230V Voltage 230V Voltage 230V Blue Com P48 P45 Blue Com P41 Blue or white P66 Brown High Speed P64 P35 Brown Line P36 BR amp BLK or RED amp BLK P63 Green Ground Green Ground Green Ground P77 Other Components Upper control TSC 24 D13 P4 amp P8 High limit sensor P20 Palm Pilot adapter P7 Upper control M Drive P1 amp P8 Temperature sensor P5 Aux control TSC 17 P3 Flow switch P10 DJS 2 P4 Light P14 27 Bay Reflections Electronics Wiring Diagram MAS MSPA MP D18 CE Fan Voltage 230V Blue Neutral P53 Brown Line P24 Green Ground Pump Voltage Blue Com Brown High Speed Green Ground Other Components Upper control TSC 24 D13 Upper control M Drive Aux control TSC 17 DJS 2 28 Waterfall Voltage 230V Blue Neutral P50 Brown Line P27 Green Ground Pump 1 Pump 2 230V 230V P48 P45 P6
37. E If the leak is caused by something other than a plumbing line i e a cracked filter canister contact D1 service 6 Photograph the area you are repairing This will give you a makeshift schematic of the plumbing that you will remove 7 Remove the leaking piece of plumbing line Clean the excess foam residue from the cut plumbing line to ensure that the glue will hold properly Use 110 grit sandpaper to clean the foam off the cut plumbing line at least 8 cm away from the cut in each direction 8 Cut the new plumbing line and dry fit it to the spa If it fits properly assemble the plumbing lines in place using a lib eral amount of glue Hold each joint together for a few minutes to make sure the glue joints hold 9 Lay the spa back down and refill it Run the jet pumps and watch for any visible signs of leakage If you see no signs of a leak drain the spa and set it back on its side 10 It is very important to wear a face mask during this procedure Hold the can of spray foam and nozzle one foot away from the spa Fill the cavity about 30 full with foam The foam will expand and fill the cavity The foam will be fully cured within two hours Reattach the plastic liner to the bottom of the spa and set it right side up on the ground 13 Bay Reflections Electronics MEA e en E E E E E E E ERS 16 E AES L a E E A EE A A O A E 17 JNO SUIS oras 18 WIADO RBE e QING EE A A E E A E A EEA E A E E A EEE A E E 24 LEDs Flashing on Upper Control Panel a
38. Flow Ena sra taa ena 85 FEF MESS aa 86 ELE Error SSS ACh ur iras 88 Temperature Probe 10 ENOL parteras 90 Higm Limit AHL Error WNC SS ado ni 92 plot A PI oi o UU II 95 pa NOT ACA Iron E AEA EEE E ENEA E AEE EAE E AE EENE 97 PUMED DOC NOW OTK ei E EOE EE EE EOE EEE 99 Spa GORN DOCS INOUE VV OI IG ceecee r e E E tiras 102 Ozona or DOES NOC WOT K aaran s o E E I NEEE O E OOE O EE EOE 104 kepacing the Spa FAI corre ia EE EEEE ENTE EEE ENEN 106 Howto GUUS the Pressure WIEN 107 79 Home Electronics Certain SSPA spa pack parameters can be modified by changing the position of jumpers on the board Please check wiring diagram on the inside of the pack cover to verify specific functions for your pack To access jumpers first remove SSPA power box cover Position 1 Position 2 M wl iLi To change a setting simply pull the cover off and replace it in the desired position Jumper Settings CE 1 X 32 A install jumper via wire P33 P34 or 2x16 A remove jumper wire P33 P34 Connect phases 1 amp 2 on lines 1 amp 2 MO No Circ Pump Em with circ pump JMP 3 a Single Pump System Ei Dual pump system not valid for 1x16 A 80 Home Electronics 81 Home Electronics Wiring Diagram SSPA MP D13 CE UGHT KEYPAD WITH DISPLAY TEMPERATURE PROBE HEATER OUTPUT PRESSURE SWITCH Pump 1 Dual Speed Circulation Pump Heater Voltage 230V Voltage 230V Voltage 230V White Blue P7 White Blue P32 Line P
39. Low Amperage logic is selected by moving the jumper to cover both pins 1 2 you must ALSO add jumpers from LI to LI and fromL2 to L2 as shown below AFS Equipment Compartment Petree peatrisse hel m a rer eee ale etre oa Gee St ay 5 P Y 1 A Ak f PES iy Za NN ATA 3 UDAN ARA AS AQUA 2 oh LAN E TII se VA i 3 y i 35 Be FORA A fa Agi o F a 45 N A Y 2 Jumper Functions 2 High Low Amperage Logic 3 4 Internal External Heater Logic 5 6 N A 7 8 Fahrenheit Celsius A y UBA 113 AFS Troubleshooting Nothing Works Something to remember When a system fails there is probably one and only one problem When nothing works verify that the spa has power by observing the upper control The upper control display will always be displaying something as long as the spa has power The upper control can display one error code which will deactivate the spa STANDARD TROUBLESHOOTING APPROACH 1 Check for proper power to the spa 2 Is the display showing error 3 Check all fuses for continuity out of circuit 4 Check the voltage at the secondary side of the transformer 6 pin molex connector at J yellow yellow 5 If no voltages are good replace the transformer 6 Replace the control panel 7 Replace the circuit board PRELIMINARY SETUP AND OBSERVATIONS FIRST STEPS 1 Look at the upper control display for any
40. RATURE SENSOR This must be repaired or replaced by the dealer or a qualified service technician SN2 NONFUNCTIONAL TEMPERATURE SENSOR This must be repaired or replaced by the dealer or a qualified service technician FL1 WATER FLow PROBLEM The pressure switch is not closed when the pump is activated The heater is deactivated Proper flow of water is inhibited or the pressure switch has malfunctioned Check for proper water level Check that the pump is primed Confirm that the filters are not clogged The pressure switch may need to be adjusted Contact a dealer or a qualified service technician FL2 PRESSURE SWITCH PROBLEM The pressure switch is closed while the pump is deactivated The pressure switch may need to be adjusted Contact a dealer or a qualified service technician COL CooL CONDITION If the water temperature drops 11 C below the set temperature the low speed pump and the heater will activate to bring the water temperature within 8 C of the set temperature No corrective action is required ICE FREEZE CONDITION A potential freeze condition has been detected 12 8 C No action is required The pump will turn on in low speed the heater will also activate The spa will automatically bring the water temperature back up until the risk of damage is mini mized OH HIGH TEMPERATURE CONDITION Spa water temperature is above acceptable limits DO NOT ENTER THE SPA Water temperature has reached 43 3 C The low speed pump
41. ROL PANEL CHAIRMAN El CHAIRMAN amp DIPLOMAT AUX JETS CONTROL us A CD TEMPERATURE GROUNDING STUD Fan Heater Pump Pump 1 Pump 2 Voltage 230V Voltage 230V Voltage 230V 230V Blue Com P23 White P33 Blue Com P22 P24 Brown Line P17 Black Com P37 Brown High Speed P15 P13 Green Ground Red Neutral P32 Green Ground th Green Ground Circ Pump Ozone Light Voltage 230V Voltage 230V Voltage 12V Blue Com P20 White Com P21 White OVAC P9 Brown Line P11 Black Line P12 Black 12 VAC P10 Green Ground Green Ground 24 Bay Reflections Electronics Wiring Diagram MAS MSPA MP D11 CE hap ZUSATZ KONTROLLE PANEL JETS CR PANNEAU DE CONTROLE JETS AUX CONT PANEL PANEL DE CONTROL ALDOLIAR CD o 000 0 rt si ce since RERE i 50 HE AE ABS EB FFEA 9d BO APR ae PLUS PU Pus a A oa QI lt i pe re p Fan Ozone Generator Mass Sequencer Voltage 230V Voltage 230V Voltage 230V Blue Com P53 White Com P46 Blue Com P47 Brown Line P24 Black Line P30 Brown Line P34 Green 0 VAC Green 0 VAC Green 0 VAC Pump Pump 1 Pump 2 Circulation Pump Heater 1x16A 2x16A 1x32A Voltage 230V 230V Voltage 230V Voltage 230V Blue Com P48 P45 Blue Com P41 Br amp Blk or Red BIk P63 Brown High Speed P64 P35 Brown Line P36 Blue or White P66 Green Ground Green 0 VAC Green P77 Other Components Upper control TSC 24 D13 P4 High limit sens
42. a Jerai e a i c Connect the old data cable to the special temale connection on the double connector end of the new iWatch data cable Be sure to press the old cable into the connector until it clicks into place Failure to do so could result in a loss of data flow to the spa s upper control ee S gt a e S N P j New Data Cable Old Data Cable j 74 Bay Reflections Electronics Watch Installation d Connect the male connector on the double connector end of the cable to the P4 connector on the main circuit board 2nd Connector _ Data Cable gt F F bl f 17 A oo Sl jala a a Mane UTN i EE a a P4 Connector rae The single connector end will be connected to the iWatch master control module once it has been mounted on the spa panel Find the iWatch master control power cable and connect it to the spa lower control box circuit board as follows Feed one end of the iWatch master control power cable up through the bottom of the grommet in the lower right cor ner of the box Lower Ss Box Route power cable up x through the bottom of L the grommet Power Cable 75 Bay Reflections Electronics iWatch Installation b Connect the end of the iWatch master control power cable to the P13 connector on the master circuit board 4 The power connection to the spa s lower control box is now completed The other end of the
43. a plastic syringe to draw 8 5 cc of Component A In an airtight container add one container of com ponent C and the 8 5 cc of Part A Let this mixture sit for one hour Shake component B thoroughly and add 18 drops to the mixture Stir this mixture for about 30 seconds 2 If the crack is not clearly visible it may be necessary to dye the water to locate it Empty one container of blue dye into the water After 4 hours the dye will settle in the cracked area of the spa The blue water will also leak through to the foam underneath the spa and make it easier to locate the crack from beneath Next empty the water from the spa Unplug the electrical and lift the spa onto one side Be sure not to lean the spa to the side containing the equipment compartment With a large screwdriver remove the liner from the bottom of the spa Look for the area on the foam that is either wet or blue 3 Using a large screwdriver or crowbar dig out the foam surrounding the cracked area Be careful not to puncture the shell or the plumbing lines Save the foam you dig out to use when refoaming Clean an area approximately 8 cm beyond the width and length of the crack Use the 80 grit sandpaper to remove the remaining foam sticking to the back of the shell 4 Use a 1 4 drill bit to drill a hole at each end of the crack The holes will prevent the shell from cracking further After the holes are drilled clean the area thoroughly Move to the front side of the spa and plac
44. above 2 C to operate spa mn Verify that the temeprature sensor is properly connected 1 Unplug the probe connector and clean the pins on the board by scraping them with a flathead screwdriver Reconnect the probe 2 Yes No Has the error cleared Problem solved Test the system using a spare probe 3 Yes No Has the error cleared Replace the probe 3 Replace the PC board 4 35 Bay Reflections Electronics High Limit Error HL The HIGH LIMIT SENSOR HL error occurs whenever the high limit sensor reads heater body temperature above 48 C Push any button after each step to reset the system Power can remain on NOTE In hot climates overheating may occur if the pump is set to operate for extended periods of time with the cover in place If this happens remove the spa cover and allow the water to cool below 42 C Push any pad on the upper control panel to reset the system NOTE The HIGH LIMIT SENSOR error can also be caused by the sensor seeing a large increase in temperature in a short period of time which may indicate a flow problem Reset the error message check again and see LOW FLOW ERROR section on page 28 1 Measure the water temperature with a digital thermometer Is water temperature on the display correct If temperature reading is within 1 C follow next step If reading is not correct refer to step 8 2 Verify that the sensor is properly secur
45. ated in the upper right section of the 2 Turn the spa off before modifying jumper settings Pull PC board the jumper out replace it in the desired position and turn the spa back on MSPA 1 Jumpers 1 and 2 Breaker rating configuration This information is used by the Smart Heat Control feature 2x16 Amp Circuit 1x32 Amp Circuit Jumper 1 Position 1 Jumper 1 Position 1 Jumper 2 Position 1 Jumper 2 Position 2 1x16 Amp Circuit Jumper 1 Position 2 Jumper 2 Position 1 Jumper 3 Ultra Pure Position 1 Ultra Pure all Bay Collection spas all Reflections spas except Arena Position 2 No Ultra Pure Arena Jumper 4 Circulation pump Position 1 Circulation pump All Ultra Pure spas and non Ultra Pure spas with CZWMS Position 2 No circulation pump If you replace the PC board please refer to its diagram which is delivered with the PC board 18 Bay Reflections Electronics Jumper Settings MSPA MP D11 CE It is possible to change some parameters of a spa pack by positioning specific jumpers located on the PC board MSPA MP D11 CE Jumper 1 and 2 Breaker rating configuration 1x16 Amp Circuit Jumper 1 Position 1 Jumper 2 Position 1 2x16 Amp Circuit Jumper 1 Position 1 Jumper 2 Position 2 1x32 Amp Circuit Jumper 1 Position 2 Jumper 2 Position 1 Jumper 3 Ultra Pure Position 1 Ultra Pure all Reflections spas except Arena Position 2 No Ultra Pure Arena Jumper 4 Circulation
46. ater in the piping The heater will automatically shut down when a FLO error message appears Make sure that jumpers 2 and 3 are properly configured Power may remain on when these steps are carried out 1 Verify that the pump is working If the pump is not working refer to Pump Does Not Work on page 97 2 Clean the filter and check for air blockages closed trap valves or anything that could be restricting water flow 3 Verify that the pressure switch cable is properly connected to the pressure switch 4 Lower the set point to 16 C by pressing on the down arrow key This will turn the pump off Short the two pressure switch terminals with a jumper cable 5 If three flashing LEDs appear on the upper control the pressure switch is the source of the problem Try to adjust the pressure switch Refer to How to Adjust the Pressure Switch on page 105 If adjustment does not solve the problem replace the switch 6 If no error code appears on the upper control the cable or the board are causing the problem Replace the lower control 86 Home Electronics Flow Switch Open FLO Flow Chart If there is a flow switch open FLO error follow this troubleshooting flow chart to resolve the problem Make sure jumpers 1 and 2 are properly configured There must be adequate water in the spa for normal use Yes No Is pump working when you try to start from the keypad Refer to Pump
47. be away from the post and there should be no continuity through the switch Look through the clear tee fitting to determine the position of the paddle Remove the flow switch cable from the Px connector on the PC board and check for continuity in the switch Reference wiring diagram inside pack lid for exact position Using an Ohmmeter measure the resistance between the two wires of the cable Use a small paper clip in each of the holes on the connector to get a more accurate reading 3 If there is continuity through the flow switch i e reading very low or zero ohms replace the flow switch 4 If there is not continuity i e reading very high or infinite ohms replace the PC board 5 If the flow switch paddle is against the post and the circulation pump is not running replace the switch NOTE When the flow switch is changed in the field the whole flow switch assembly is not changed Only change the flow switch P N 01710 131 32 Bay Reflections Electronics Flow Sensor Error FLC Flow Chart If a low flow error occurs follow this troubleshooting flow chart to identify and correct the problem Check that jumper for circulation pump is configured properly 1 Turn the circulation pump off and disconnect the flow switch connector from the PC board 2 Yes No Has FLC error cleared Replace flow switch 3 4 Replace the PC board 5 33 Bay Reflections Electronics Temperature Sensor 0 Error
48. black wires at the pump 1 receptacle 4 If no voltage plug in spare panel If the spare panel works replace the panel if it does not work replace the circuit board 115 AFS Troubleshooting No Heat Flow Chart If the system is not heating follow this HO flow chart to identify and resolve the problem ves Does pump 1 turn on low Check pump fuse Yes No Does the upper control Plug in a spare indicate heat upper control Yes No Replace upper Does the spa Replace PC Is there volt control 4 heat board 4 age to the heaterload Replace PC No Yes t inals erminals board 3 Are all connections Connect all to the PC Replace PC items board good board 3 properly and test again 2 Yes Is there volt age to the Replace heater heater ele Replace heater element 5 ment wires 4 116 AFS Troubleshooting Intermittent Heating If the spa is heating intermittently follow these steps to identify and resolve the problem 1 Check the crimped connections to the heater element If they are burned replace the wires Check that the connections on the board are good 2 Check the heater load connections fingers 4 6 at the PC board If possible clean and renew the connections If the relay is physically burned at the connections replace the PC board 3 Check the pressure switch for proper and consistent mechanical operation If the switch does not work pr
49. cs High Limit HL Error Flow Chart If HIGH LIMIT SENSOR HL error occurs follow this troubleshooting flow chart to identify the source of the problem Yes _ _ No Measure water temperature with a digital thermometer Is water temperature Verify that the display correct 1 temperature sensor is touching the water Check if cold air from the back is affecting reading 7 To Yes No Does the heater feel hot 3 Verify that temperature sensor is properly con Verify that nothing is Verify that the high limit nected Clean pins if obstructing the flow of sensor is properly necessary If connected water i e closed gate connected Try to clean replace the probe 9 valves or dirty filters 3 pins and reconnect it 5 Yes No a Press any pump button Replace the PC Board if Does the fan start 4a high limit sensor error still occurs 10 If high limit sensor error still occurs replace the probe 6 Check fuse and replace if necessary 4b i Check voltage at fan If If high limit sensor error you do not get 230V still occurs replace the replace fan 4c PC Board 7 37 Bay Reflections Electronics Overheat Error The OVERHEAT error message will appear on the display whenever water temperature read by the temperature sensor reaches 44 C When the OVERHEAT message is displayed all functions are automatically turned off until the water tempera
50. ct the spa s surface If repairing a crack or a gouge that has penetrated to the lower ABS layer apply a small amount of component A prefill into the U shaped cut It is important to underfill the cut to leave room for the Granitex mixture Use an application stick to smooth out the prefill and to get rid of as many air bubbles as possible Wait 7 12 minutes for the prefill to fully dry After it has dried use a grinding tool to remove any excess Then slightly overfill the U shaped cut with Granitex filling mixture Wait about 1 hour for it to dry and remove the masking tape 9 Start sanding with the 100 grit sandpaper Sand an area slightly larger than the damaged area to prevent a channel from forming Next sand with the 120 grit sandpaper Check the sanded surface every 15 20 seconds until the repaired area is even with the spa s surface Switch to the 220 grit sandpaper Do not sand the area until it is smooth make sure that a texture remains Clean the area thoroughly to remove all loose particles 10 After sanding the repaired area can be blended with the texture of the surrounding surface by adding the Granitex filling mixture with an acid brush It is important to stipple on small amounts The stippling will give the repaired area depth and texture which will help it blend with the rest of the shell Allow about 30 minutes for the repair to fully dry Once the mixture has dried sand the area lightly with soapy water and the 220 grit sand
51. ctors If both resistances are low 0 to 4 Ohms the UV light is good If either resistance is 5 Ohms or higher replace the UV light 57 Bay Reflections Electronics Ozonator Does Not Work 4 Take an Ohm reading on the ballast between the two black wires of the ballast Check the wiring diagram on the inside of the pack cover for the exact location The reading should be approximately 20 to 29 Ohms If any other reading appears replace the ballast 5 Replace the ozonator fuse F3 if you do not get proper voltage 6 Replace PC board if you still do not get proper voltage 58 Bay Reflections Electronics Ozonator Flow Chart If the ozonator does not work follow this troubleshooting flow chart to identify the problem The ozonator should be on Make sure the circulation pump is on Check for the blue light at the ends of the ozone generator 1 es If light is not on do you read 230 VAC on the board 2 Test UV light Replace see page 55 ozonator for procedure fuse 5 3 Yes Is the ozone Test ballast generator working see page 56 Problem solved Replace the PC for procedure board 6 4 Replace ballast assem bly if UV light is good but generator still does not start 4 59 Bay Reflections Electronics Circulation Pump Does Not Work If your spa s circulation pump does not work follow these steps to correct the problem To increase the life of the r
52. e Mini VCR Directional Mini VCR A Rotator Directional Swim Jets Air Valve Air Valve AFS Troubleshooting General Oval n a DuraTex 229cm X 579cm x 157cm H N A Water System Gate Valves OOO VCR Jet Air Adjustable Directional OA OO VCR Jet Rotator AO VCR Jet Dual Rotator AO VCR Jet Multi Port Spinner AO VCR Jet Mini Rotator VCR Jet Mini Directiona A VCR Jet Euro Directional Cd OA VCR Jet Euro Rotator AO e AA HO A AA IE A A AA A A E AA EN TO 2 20 3 cm Weir pecial Features HeadrestBPillow_ OA Pump Information 50Hz Circulation pump O Lo Electrical System 50Hz TF ht oe Pa ime 4 bas ba 4 VCR Jet Mini Directional in NFJ 4 1 5 1 1 4 130 AFS Troubleshooting MIA LNOUS 08 VZST 9 ew SE MEA AW S6 G69S S2 p22 THS SZ 9p 18 S2 922 oy 891181 9PX N MalA dOL 113HS 08 9 E2 26 JNV3 3 OG edeed SL8 z wa y U UV o UN S _ gt wad y U Ke y _ lt x Q q Q _ O Ao O X AFS must be supported over the entire base Refer to D1 doc 138 for installation details 31 1 AFS Troubleshooting AquaPro 19 Plumbing Configuration Skimmer Filter Pump 1 DV1 DV1 A mai Pump 1 AA e Hydrotherapy Jets if Floor Drain Par Swim Jets DV1B Pump 1 2 and 3 _ _
53. e a piece of masking tape over the crack to prevent the plastic welder epoxy from seeping through General Repairs 5 Cut a piece of fiberglass mesh large enough to cover at least 5 cm beyond the length and width of the crack Squeeze a small amount of plastic welder epoxy into a rag to ensure that the epoxy is fully mixed Slowly apply approximately 0 25 cm of epoxy to the back of the spa in the area to be covered with fiberglass mesh Immediately lay the fiberglass mesh over the epoxy Use the acid brush to work the epoxy into the fiberglass mesh Repeat this process to add additional lay ers if the crack is large wait 15 minutes between layers After the last layer has dried apply another coat of epoxy over the fiberglass and smooth out the entire area 6 After the final layer of epoxy has dried you will need to refoam the dug out area It is very important to wear a face mask during this procedure Hold the can of spray foam and nozzle one foot away from the spa Fill the cavity about 30 full with foam The foam will expand and fill the cavity The foam will be fully cured within two hours Reattach the plastic liner to the bottom of the spa and set it right side up on the ground 7 Use a cutting tool to round out a U shaped cut the length of the crack gouge The channel should be between 0 25 cm and 0 5 cm deep Remove all loose particles and clean the area thoroughly 8 First outline the damaged area with strips of masking tape to prote
54. e on the heater 3 Check if the heater barrel feels hot When the red LED on the PC board is lit try to reset the breaker If the LED turns off wait until it comes back on before touching the heater barrel If it is hot verify that nothing is obstructing the flow of water closed gate valves or dirty filter 4a Verify that the fan works by pressing any pump button 4b If the fan does not work check the fuse Replace if necessary 4c Check the voltage at the fan If you get 230V replace the fan 5 Verify that the high limit probe is properly connected Clean the probe connector pins on the PC board A small coating of film may cause a bad connection Reconnect the probe 6 If HIGH LIMIT SENSOR HL error still occurs replace the probe 36 7 If the problem is not solved replace the PC board 8 If a digital thermometer reading of the water temperature is at or higher than 48 C and the topside control s display does not show the right temperature verify that the temperature probe is in contact with water and that cold air coming from the back can not affect its readings Use foam to isolate the probe from cold air if it is the source of the problem 9 Verify if the temperature probe is properly connected Clean the connector pins on the PC board If the temperatures are still not the same replace the probe 10 Replace the PC board if red LED on PC board stays lit Bay Reflections Electroni
55. e spa and make it easier to locate the crack from beneath Next empty the water from the spa Unplug the electrical and lift the soa onto one side Be sure not to lean the spa to the side containing the equipment compartment With a large screwdriver remove the liner from the bottom of the spa Look for the area on the foam that is either wet or blue 3 Using a large screwdriver or crowbar dig out the foam surrounding the cracked area Be careful not to puncture the shell or the plumbing lines Save the foam you dig out to use when refoaming Clean an area approximately 8 cm beyond the width and length of the crack Use the 80 grit sandpaper to remove the remaining foam sticking to the back of the shell 4 Use a 1 4 drill bit to drill a hole at each end of the crack The holes will prevent the shell from cracking further After the holes are drilled clean the area thoroughly Move to the front side of the spa and place a piece of masking tape over the crack to prevent the plastic welder epoxy from seeping through General Repairs 5 Cut a piece of fiberglass mesh large enough to cover at least 2 beyond the length and width of the crack Squeeze a small amount of plastic welder epoxy into a rag to ensure that the epoxy is fully mixed Slowly apply approximately 1 16 of epoxy to the back of the spa in the area to be covered with fiberglass mesh Immediately lay the fiberglass mesh over the epoxy Use the acid brush to work the epoxy into the fibe
56. e until FLC message disappears Then decrease the setting 1 4 turn 4 Turn pump on at high speed for 30 seconds there should be no FLO message 5 Turn pump off and wait 30 seconds There should be no FLC message If you see an FLO or FLC message restart the adjustment procedure If you are not able to adjust the pressure switch replace it 107 108 AFS Troubleshooting Table of Contents Troubleshooting with the Control Pan usa ada 110 Other Control Panel FUNCIONS osscar inunan Ta E EEE EE AEE A EOE EEES EESE 111 Beye ng Dag E ECO mmm E A E E ere 112 JUMO T CUN e E E E E E EE 113 NORINO WOTE AAPP E E E E E EA A A E 114 No Heat or NOPE OU iy Hedlin ipenn nar a E a 115 a SE A Aca g a E ccc E E A A A E A A E E A EA 117 NO a PO PP PRE E OO EEE LS 119 Pump Runs and Quits During Jet OperatiOn sessesseessesseessessesssesseesresseeseessesseeseeeseessesoresoessressesseesoesseesresseeseeso 121 dean o E 123 Weak OF SUIT QUIN FOU noticia 124 AguaFit 16 SIO SINICA LIONS ns jean 126 Ag aPro 19 SCC CAT ING asian ias 130 AguaFit TODT SOCCIN Ca TIONS coa 134 Please note that this only applies to AFS models prior to 2008 Later models use Bay Pack with D15 CE PC Board 109 AFS Troubleshooting Control Panel Troubleshooting ERROR CODES The LX 15 system is a self diagnostic control system The system will automatically display an alphanumeric symbol if a problem is detected SN 1 NONFUNCTIONAL HIGH TEMPE
57. eat Flow Chart If nothing is working follow this troubleshooting flow chart to resolve the problem Yes S 0 Are there any error messages on the keypad display 1 Refer to the section indi cated by the error mes sage Yes Has the heater Ensure that the set point is higher than the actual water temperature 2 No indicator appeared on keypad display 3 between the two heater terminals on the PC board Do you get 230 VAC Replace lower control 7 No Are the heater nuts con nected properly to the heater assembly Tighten nuts to Replace heater assembly 9 heater assembly 8 ES Replace heater assembly if problem persists 9 98 Take water temperature and compare with temperature displayed on upper control Is the difference greater than 2 C System works ES fine Check if temperature probe is touching water or if hot air from the back is affecting the reading If necessary isolate the back of the probe with foam 4 Replace temperature probe with spare 5 If problem persists replace lower control 6 Home Electronics Jet Pump Does Not Work 1 Check for an error message on keypad display If there is one refer to the specific section referenced by that mes sage Jumpers 2 Verify that jumper 3 is set properly for one or two pumps Refer to jumper settings section on page 80 for more i
58. eed to be adjusted to match the various parts of the Acrylic shell The deeper in the spa the lighter the color needs to be 8 First outline the damaged area with strips of masking tape to protect the spa s surface If repairing a crack or a gouge that has penetrated to the lower ABS layer apply a small amount of plastic welder epoxy into the U shaped cut It is important to underfill the cut to leave room for the Acrylic filling mixture Use an application stick to smooth out the pre fill and to get rid of as many air bubbles as possible Wait 45 60 minutes for the epoxy to fully dry After it has dried use a grinding tool to remove any excess Then slightly overfill the U shaped cut with Acrylic filling mixture As the mixture dries it may shrink requiring the application of additional filling mixture NOTE It may take up to 24 hours for the mixture to dry completely 9 Use the 220 grit sanding pad on the dry surface Sand in a circular motion until the damaged area is even with the spa s surface Be sure to sand a larger area to prevent a channel from forming Then soak the area thoroughly with soapy water and sand with the 15 sanding pad You should check the sanded surface every 15 to 20 seconds while sanding The sur face will not be completely smooth with the first two sanding pads After the surface starts to feel smoother change to the 9 sanding pad Be sure to keep sanding area wet with soapy water Switch to the 3 sanding pad wh
59. efer to the section indicated by the error message Set Point indicator 5 If no external factors are affecting the reading replace the temperature sensor with a spare 2 If there is no error message try to increase the temperature by raising the temperature setpoint Pressthe 6 If the spa is still not heating replace the lower up arrow key to increase the set point control Heater indicator 7 If the indicator does appear on the display measure the voltage between the two heater screws on the board Replace the lower control if you do not get approximately 230 VAC 3 Verify that the heater indicator appears on the display The heater indicator will be on when the heater is on If will flash if more heat has been requested but the heater has not yet started If the indicator appears go to step 7 If it does not go to step 4 8 If the reading is good verify that the heater nuts are properly connected to the heater assembly Tighten the 4 If the heater indicator does not appear use a digital nuts if necessary Shut off the power thermometer to take the water temperature Compare your reading to the value on the display If the values are at least 2 C apart check if the sensor is touching the water or if hot air from the back is affecting the reading Use foam to isolate the probe if necessary 9 If problem persists replace the heater assembly 97 Home Electronics Spa Does Not H
60. elay Scrolling Message Center spas use a circuit called a snubber on the circulation pump relay With this type of circuit if the circulation pump is not connected to an output and the relays are open the voltmeter will still read voltage This is normal It is important to measure voltage when the circulation pump is connected to the pack Power must remain on 1 Start the circulation pump by increasing the temperature set point to 1 2 higher than the actual water temperature 2 Measure the voltage between the circulation pump s black and blue wire connectors You should get 220 240 VAC 3 If you do not read any voltage replace the circulation pump fuse F3 on the PC board For the exact location please refer to the wiring diagram inside pack lid 4 If the problem persists replace PC board 5 If voltage is correct replace the circulation pump 60 Bay Reflections Electronics Circulation Pump Flow Chart If the circulation pump does not work follow this troubleshooting flow chart to identify the source of the problem Increase set point 2 degrees above actual water temperature to start circulation pump 1 Yes No Do you read 230 VAC a at the circulation Replace the pump ad ieee the circulation PC Board 2 pump fuse 3 Replace the circulation pump 5 Yes No 7 Is the circulation pump working ad Problem Replace the solved PC Board 4 61 Bay Reflections Electronics
61. en finished with the 9 pad 10 Using a buffing pad apply a small amount of buffing compound or polish to the repaired area Apply until the surface is shiny Use a soft cloth to remove any excess polish 11 General Repairs Optimount Removal To remove an Optimount follow these instructions 1 Dig out the OptiMount that needs to be replaced 2 Loosen and remove the nuts on the underside of the shell 3 Remove the OptiMount Use a hammer to pound the OptiMount free if necessary 4 Clean the surface area around the Optimount holes with a non abrasive cleaner to ensure that the new OptiMount will seal correctly Optimount Installation 4 i We La f AS E p l 1 The OptiMount will install through 2 Place the gasket onto the mountas 3 Align the OptiMount and gas the drill holes in the plastic front side shown and align the holes ket with the screw holes Press the of the spa shell OptiMount through the center hole f amp gt FO A s ha 4 Align the holes in the OptiMount 5 Insert the screws through the 6 Put a bead of silicone around the gasket and shell Completely fill the OptiMount holes hole next to the OptiMount post on holes with silicone the fiberglass side 7 Align the screws with the holes and 8 Hand tighten the nuts slide the washer through the screws in a cross pattern as indi cated at right 9 With one hand hold the screw with a 1 8 Allen wrench With the oth
62. eptable range 2 Check for a clogged or dirty filter Clean or replace if necessary 3 Check for a filter installation problem below the water level 4 Check for and remove any loose foreign objects between the filter and the pump intake or trapped in the impellar 124 AFS Troubleshooting Weak or Surging Jets Flow Chart If the jets surge or jet action is weak follow this troubleshooting flow chart to identify and resolve the problem Yes H o Is the water level 15 cm below the top Adjust the edge water level 1 Yes Is the filter dirty or Clean filter clogged Replace if necessary 2 Yes Is there a filter Correct the installation Remove problem 3 problem any foreign below water objects in the level plumbing 4 125 AFS Troubleshooting Shape Capacit i F DuraTex General Shape Dimensions 229cm X 488cm x 132cm H Z Corner Radii N A F ee ee 6 440 Liters j 1135 kg 1135 kg a 7 760 kg _ Wood or Synthetic optional I eer o gt Water System CD Ozone ing Systems 2 ilters Coverage 2x7m2 6 z 0 VCR Jet Rotator 0 Z 0 El 0 VCR Jet Mini Rotator 4 10 p VCR Jet Euro Rotator 0 i ba phoon Jet 0 a wie 6 a 1 0 Returns 5 1 loor Drains 1 2 20 3 cm Weir 0 1 ptimounts 12 Tether Mount 2 Bar 1 2 1 ao lv olzIz Mo lalo mE
63. er tighten the nut to 35lbs in with a 7 16 socket Follow the same pattern used in step 8 General Repairs Plumbing Leak Repair REQUIRED MATERIALS e Hacksaw e PVC cutting tool or tree saw e Wire saw e PVC glue e 110 grit sandpaper e Blue dye available from D1 REPAIR INSTRUCTIONS NOTE It is normal to lose a few centimeters of water over a given period of time due to evaporation It is best to mark the prop er water level and check periodically for water loss 1 Remove all filters and add one container of blue dye into the water Do not use clothing dye in the spa 2 Turn the pumps on and let the spa run for at least two hours Make sure that the selector valve is set to a central posi tion to allow the dye to circulate through all plumbing lines 3 Turn the power off and disconnect the incoming electrical lines Empty the water from the spa Unplug the electrical and lift the spa onto one side Be sure not to lean the spa to the side containing the equipment compartment With a large screwdriver remove the liner from the bottom of the spa Look for the area on the foam that is either wet or blue 4 Using a large screwdriver or crowbar dig out the foam surrounding the leak Be careful not to puncture the shell or the plumbing lines Save the foam you dig out to use when refoaming 5 Once the problem is detected remove all foam from around the area needing repair Clear out enough space so you can work safely NOT
64. eturned to the spa via a second return jet Because Dimension One spas are so well insulated the heat that the circulation pump adds can increase the water tem perature in the spa This problem is commonly referred to as runaway heating and can be experienced when a water circulation pump is used to drive the filtration ozonation and or heater of a spa To combat this Dimension One has set up the system so that when the water temperature reaches 2 above the set point the circulation pump turns off After the water temperature has cooled back down to the set point the pump is turned back on The heater will not turn on until the water temperature reaches 1 below the set point There are exceptions to this behavior When a jet pump is active the circulation pump will remain on for 30 minutes after the jet pump is turned off The circulation pump will also run for 30 seconds every 10 minutes regardless of water temperature This is to ensure proper water temperature readings and eliminate false overheat error messages l Circulation pump 101 F operation window 100 F Set temperature Heater operation window Bay Reflections Electronics UltraPure Water Management System If you experience a problem with the UltraPure Water Management System follow these steps to resolve the issue The UltraPure system does not operate properly because there are no air bubbles coming from the ozone jet above the spa s footwe
65. ir 29 LON FOW ENTO FLO sants a 30 FOW S With Closed FLC sra ral iaa dotada 32 Temperature Probs 07 EOV ere cece eects clos tiaier iaa ii 34 PUIG TNE ensor Eror ME ea E E E E N EA E NE 36 Ole ENTO OR rere e E O E E SOME POS PO E E nrry t 38 Eo MM o o EEEE EE e e 0 Un GO E 40 NONINO W OTK noia oo ista 42 Spa Not Head 45 DTP MRI IO CS o A E EE E E E 47 SIA ATONE DOES NOG VV ONG anses icestediaa 50 SO OUI a o A e SUE EEK 52 UltraPure Water Management SyStemM essessessessesseeseesseseesseseessessessessessessesseesesseeseeseesseseesseseessessesseesesseesesseeseeseess 53 Ultra Pure Tir OUST ROOTING nora 55 Ozon tor Does NOFIO armani 57 Circulation Pump Does Not WORK asciende oleada 60 Watertall DOCS NO Worm atada 62 Upper Auxiliary Control Does Not WorK sesssessessessessessessessesseesesseesesseeseeseesseseesseseessessesseesesseesesseeseeseesseseesseseses 63 Fan DOGS INO 0 VV OK osas E E E EE TOE A EE AE A EN E EEES 64 ETE E EN ERE A p c A E E EEA NE AE AA EAE A ONE 66 Communication Error FOW Ena N EE A 67 Massage Sequencer Does Not WO nasa aos 68 PIS WANT DO AR rene E E EAE EEE EEN EEE E NONE E IAA EEE 70 iWatch ASTON corran ae 71 Please note that this only applies to AFS models since 2008 with Bay Packs Bay Reflections Electronics mDrive Tech Menu On spas equipped with the M Drive Control Panel there is a tech menu containing functions that the customer does not have access to To get to this menu hold the
66. is activated to assist in lowering water temperature WATCHDOG Water temperature has reached 48 C The entire system is disabled Contact a dealer or a qualified service technician 110 AFS Troubleshooting Other Control Panel Functions SET TEMPERATURE The default display is the actual water temperature While the actual water temperature is being displayed pressing WARMER or COOLER once displays the set temperature pressing either button again within three seconds will cause the set temperature to increase or decrease by one degree If no buttons have been pressed for three seconds the display will default to the actual water temperature Important notice after electrical network shut down temperature setting will go to its default setting at 38 C JETS 1 Press the Jets 1 button once to turn pump 1 on in low speed Press the button again to switch the pump into high speed Press the button once more to turn off the pump The pump will shut off after 20 minutes of operation unless the spa is running a filter cycle JETS 2 amp 3 Press the Jets 2 or Jets 3 button to turn on the corresponding pump in high speed Press the button again to turn the pump off The pump will shut off after 20 minutes of operation LIGHT Press the Light button to turn the spa light on Press it again to turn the light off The light will shut off after one hour ECONOMY MODE AND STANDARD MODE When the spa is in economy mode the heater wi
67. is connected to verify that there are no shorts 68 Replace DJS PC board No Yes Confirm incoming power at P1 and P2 on the DJS PC board Do you get 230 VAC Yes No Unplug the sequencer control panel and plug in a spare Does the sequencer work Replace sequencer control panel Verify that the sequencer power cord is plugged into the lower control If the sequencer still does not have power check the line 1 and neutral connections on the DJS PC board If the sequencer still does not work replace the DJS PC board Bay Reflections Electronics Massage Sequencer Jets Not Working If the massage sequencer jets are not working follow this troubleshooting flow chart to resolve the problem Be sure that all jet faces are open by rotating them clockwise Yes No m Do the jets turn on Problem No Yes solved Check power to asso ciated solenoid See No Ves schematic on inside of Manually the sequencer lower open Measure transformer control Do you get solenoid to output at 2 wires approx 26 VAC associated on P3 Do you get Replace DJS jets by approx 26 VAC PC board turning counter clockwise 1 2 to 3 4 turn Yes Measure transformer 16 dl input between P1 Do the jets work Check power and P2 Do you get Replace fuse input cable approx 230 VAC F1 opa nee mai solenoid valve lower control to verify connection If prob
68. it 12 Reconnect the heater ground cable and pressure switch cables 13 Reconnect light cables keypad and temperature probe 14 Plug in pump and ozonator connectors 15 Reconnect power input cables 16 Close pack cover 106 Home Electronics Adjusting the Pressure Switch When a voltmeter is available 1 Set voltmeter to ohms While both probes are touching one another the voltmeter should beep to show there is continuity 2 Turn pump 1 off 3 Check for continuity in the pressure switch If you have no continuity go to step 4 If you have continuity increase the pressure switch setting by turning clockwise until voltmeter stops beeping Then decrease the setting 1 4 turn 4 Turn pump 1 on in low speed Allow it to run for a few minutes If an FLO error does not appear you have adjusted the switch successfully If an FLO error appears decrease the pressure switch set ting by turning counter clockwise until voltmeter starts beeping Then decrease another 1 4 turn Turn the pump off FLC should not appear Restart procedure if FLC appears 5 When adjustment procedure is completed apply Loctite 425 to the adjustment screw to secure it in place When a voltmeter is not available 1 Turn pump 1 off 2 Decrease the pressure switch setting to 0 5 PSI or until FLC message is displayed 3 Start increasing the pressure switch setting by very slow ly turning adjustment screw counter clockwis
69. lass e Scissors e Plastic welder epoxy 2 e Soft clean cloth e Drill and 1 4 inch bit e Plastic welder application gun e Masking tape e Blue dye available from D1 e Plastic welder mixing nozzles 3 e Safety glasses e Caulking gun e Fiberglass mesh e Rotary buffer sander e Large screwdriver or crowbar e Acid brush e Grinding tool or putty knife e Can of spray foam UltraLife Scratch Gouge Repair Kit Measuring cup e 120 and 220 grit sandpaper e Spray bottle with 50 50 alcohol water e UltraLife chips solution e Sponge rollers 3 e Mixing lid e Face mask e Protective gloves e Application sticks CAUTION Work in a well ventilated area Wear safety glasses gloves and a face mask To repair a crack start with step 1 To repair a gouge start with step 7 To repair a scratch start with step 9 1 In an airtight container mix 1 2 cup of UltraLife chips with two cups of MEK The mixture should be smooth with no lumps and have the same consistency as enamel Allow the mixture to sit for at least 24 hours before using If the mixture is too thin remove the lid and stir the mixture until it thickens to the desired consistency If the mixture is too thick add more MEK 2 If the crack is not clearly visible it may be necessary to dye the water to locate it Empty one container of blue dye into the water After 4 hours the dye will settle in the cracked area of the spa The blue water will also leak through to the foam underneath th
70. lem persists replace transformer If problem persists replace power cable 69 Bay Reflections Electronics GND GREEN OR GREEN NEUTRAL WHITE OR BLU Ss AD k amj 5 EA ry S JUMPERS m AUXILLARY TOP SIDE 00000000 JUMPER SETTINGS JMP1 MT VALVE TIMING 2SEC CI VALVETIMING 4 SEC JMP2 BO PUMP 1 CIN PUMP 2 JMP3 HO STANDARD ADDRESS CI SECOND ADDRESS JMP4 BO NOT USED CI NOT USED 70 Bay Reflections Electronics iWatch Installation You will need the following tools to complete the installation Electric drill 1 1 4 hole saw 1 4 drill bit Phillips screwdriver Masking duct or packaging tape Spring loaded punch or other tool that can be used to mark drilling locations such as a hammer and nail The following parts are included in the iWatch Master Unit kit Watch Master Control module 01560 360 Watch power cable 01560 622 Watch data cable 01560 620 Watch template 01560 381 2 cable ties 4 black 01200 006 2 cable ty mounts 01500 005 71 Bay Reflections Electronics iWatch Installation REMOVE SPA PANEL Possible Electrical Shock Hazard Make sure the power to the spa is OFF 1 Turn off the main spa circuit breaker located in the disconnect box or house panel 2 Verify that all power has been turned off before continuing installation Refer to the spa service manual
71. ll but the heater is operating normally 1 Remove the 75 ft UltraPure filter If the system starts producing bubbles clean or replace the filter NOTE Check to make sure the ozone jet is not blocked before continuing to the next step 2a Inspect the 1 4 check valve located just below the Mazzei T on the right side of the equipment compartment Pull the hoses off the check valve and wait one minute 2b If the system starts producing bubbles with the check valve removed ensure that the hose from the ozone gen erator to the check valve is not clogged if the tubing is not blocked the check valve is clogged and needs to be replaced 2c Reinstall the check valve with the letters VAC on the coned end of the valve pointing toward the Mazzei T 3 Clamp the 1 hoses on both sides of the Mazzei T with a 6 needle nose vise grips Loosen the hose clamps on the Mazzei T pull off the 1 4 hose and replace the Mazzei T with a new one Make sure that the flow arrow in the T is pointing to the right Reinstall the hose clamps push the 1 4 hose onto the 1 4 barb of the T and remove the vise grips If the problem is not corrected after one minute continue to the next step 4 If all the above checks do not solve the problemand the heater and circulation pump are operating properly there is something caught in the plumbing A dig out may be required to locate the blockage There are large bubbles coming from the U
72. ll only turn on automatically during a filter cycle In standard mode the spa will turn on the low speed pump and the heater automatically in order to maintain the water temperature within 3 of the set point When the set point is reached the heater will turn off followed by the low speed pump 30 seconds later The filter cycles will proceed as programmed the heater will turn on automatically if the themostat allows it 111 AFS Troubleshooting Wiring Diagram LX 15 PRESSURE 2 LIGHT TRANSFORMER SWITCH TT EN ee El pE ha Seen Sa FOR SUPPLY CONNECTIONS USE CONDUCTORS SIZED ON THE BASIS OF 60 C AMPACITY BUT RATED MINIMUM 75 C eo EN E Ili Hy ELECTRICAL REQUIREMENTS This control system requires two independent services The first service will run approximately 48 amps This requires a 60 amp service The second service has three jet pumps it will run approxi mately 40 amps maximum load This requires a 50 amp service 112 AFS Troubleshooting Aquatic Fitness Systems Jumper Settings Dealer Jumper Instructions For SpaBuilder LX15 Series Board Jumper JPI Changing the jumpers to cover both pins will produce the Alternate Settings functions Unjumpered Settings Jumpered Settings A MN 3 3 l Not Used No External Heater Not Used xternal Heater Temperature N High Amperage Logic Temperature Low Amperage Logic In Fahrenheit In Celsius PS e n If
73. lo Je lH1 lt I lt I lt T lt T lt I lt T lt I lt I lt T0 mT3 B o 2 EAZ lo IF IS 0 IN JETS JO 9 O O OJO OJO O la F IE lo 3 BJE 2 12 BESS la 3 2 e ISS Lo po la fa fa ala La lale E 5 B pa a 2 Ez foja ls 2 18 IS ls ls 5 5 5 5 Io 5 ISIS IS IE o 2 212 aS Is lt 0 PIS EP 515 5 8 33 5 5 15 lt 9 ja 3 h az ana oO lt as gt vO Re FEER 3 ls ola s a c lt a lt o a E 5 lo 3 a EEES 9 Az 2 re mM a mn de 2 2 5 o mn UB D O gt 2 Ss o F 9 llo 9124 uo 1 9 2 0 n O o lo D lo 12 jo ia 3 S 0 o a o Q mis D ol jsl piles E 2 D 2 5 J 5 2 z e a z o 50Hz 3 6 HP One Dual amp Two Single 0 Electrical System 50Hz 230 1x32 3x16 2x16 Heater 9 2 kW Heater S Electronic 2 Multi color LED Gecko Alliance Gecko Alliance 1 N Nm AFS Troubleshooting AquarFit 16 Architectural Specification R 45 1 8 in 115cm Shell A A AA SAFE TOA OA e a a a a HA AFS must be supported over the entire base Refer to D1 doc 138 for installation details 127 AFS Troubleshooting AquarFit 16 Plumbing Configuration Skimmer Filter Pump 1 DV1 DVIA HA Pump 1 e Hydrotherapy Jets L f 7 0 Floor Drain Swim Jets DV1B E 7 Pump 1 2 and 3 e eee AVI AV2 128 AFS Troubleshooting AquaFit 16 Jet Insert Designations Diverter Valv
74. ltage coming through the breaker at the white terminal block in the control can 3 Verify that fuses breakers and connections are secure and operable 4 If other items are on the same circuit as the spa remove them Running the spa on a dedicated circuit helps ensure that the spa gets proper voltage 5 Check all electrical connections at the back of the pump underneath the cover If the pump attempts to start but fails follow these steps to identify and resolve the problem 1 Using a voltmeter check the voltage at the output terminals on the PC board Use the wiring diagram on the inside of the pack cover to determine which terminals to check If the voltage is inadequate check for loose connections over loaded circuits undersized wiring or other reasons that voltage might drop 2 Check all electrical connections at the pump 3 Verify that the pump shaft is turning freely If the pump has overheated and the thermal overload has tripped follow these steps to identify and resolve the problem 1 Check the voltage to the pump line at the PC board terminals 2 Check all electrical connections at the pump 3 Using an ampmeter compare the running amperage of the motor with the maximum full load amperage of the motor nameplate If the amperage reading is higher than the full load rating check for mechanical problems 4 To determine the voltage used check the pump connections against the pump wiring diagram on the nameplate 5 Pr
75. ltraLife dry for 10 minutes before continuing 13 Using a clean foam roller apply a light layer of MEK to the repaired area Quickly apply the MEK over an area larger than the repaired area to restore the shine General Repairs Granitex Shell Repair REQUIRED MATERIALS Crack Repair Kit Additional Materials Additional Materials Crack Repair e 80 grit sandpaper e Safety glasses only e Plastic putty knife e Soft clean cloth e Blue Dye available from D1 e Plastic welder epoxy 2 e Safety gloves e Large screwdriver or crowbar e Plastic welder application gun e Masking tape e Caulking gun e Plastic welder mixing nozzles 3 e Grinding tool or putty knife e Drill and 1 4 bit e Fiberglass mesh e Rotary buffer sander e Scissors e Acid brush e Buffing polish compounds e Can of spray foam Granitex Scratch amp Gouge Repair Kit Spray bottle with water and non e Mixing cups 1 oz citrus dish soap e Component A prefill e Acid brush e Component A Polymer matrix e Component B Catalyst e Component C Colored acrylic e 100 120 and 220 grit sandpaper e Plastic syringe e Application sticks CAUTION Work in a well ventilated area Wear safety glasses gloves and a face mask To repair a crack start with step 1 To repair a gouge start with step 7 To repair a scratch start with step 9 1 Check that component A and component C are marked with the same color number and match the color of the shell you are repairing Use
76. ltraPure return port 1 2 through wall fitting and very few or no bubbles are coming from the ozone jet NOTE To prevent this problem do not operate the spa without the 75 ft2 UltraPure filter secured in its canister 1 There is something caught in the air line from the ozone jet to the top of the UltraPure stand pipe 1a Attempt to remove the blockage by draining the spa 1b If draining does not solve the problem the stand pipe and air line from the top of the stand pipe to the ozone jet will need to be dug out and replaced 55 Bay Reflections Electronics UltraPure Flow Chart If the UltraPure system does not work follow this troubleshooting flow chart to identify the problem No _ _ _ Are there bubbles coming from the ag te aha There is blockage in the air line Pen from the ozone jet to the stand pipe Drain the spa to attempt to remove the blockage 1a Yes No Remove the UltraPure filter Clean filter If Does the system Ensure that If the problem persists a dig out problem start procueIna ozone jet is not must be performed to replce the bubbles 1 blocked stand pipe and air line 1b persists replace filter 1 E Pull the hoses off the check valve and wait one minute Does the amet lia system start producing heckvalve bubbles 2a and replace the Mazzei T 2c 3 7 le Is the hose from the ozone Reinstall the generator The check valve the check valve check valve d
77. ly 2 sage 1 Yes No Does the jet indicator appear on the upper control when you press the jet key 3 es No Replace keypad 4 Measure voltage on the board for both speeds ES Replace pump Do you get proper Replace pump If problem persists replace 9 readings as described fuse 6 lower control 10 on page 98 If problem persists replace lower control 10 101 Home Electronics Spa Light Does Not Work If a pump is not working follow these steps to correct the problem It is important to measure voltage when the light is connected to the pack Power must remain on Light indicator 1 Verify that the light indicator appears on the upper con trol when you press the light key Fm 2 If the light indicator does not appear test the system with a spare upper control If it works replace the upper control If not replace the lower control 102 3 If the light indicator appears but the light still does not work measure the voltage between the two light wires on the board Light fuse If you get 12 VAC proceed to step 4 If you do not replace the light fuse 4 Measure voltage at the light socket If you get 12 VAC at the socket replace the light If you do not get 12 VAC at the socket check the light fuse on the board and replace if necessary If the fuse is good replace the light socket Home Electronics Spa Light Flow Chart If the spa
78. measure voltage when the light is connected to the pack Power must remain on 1 If the light is not working verify that the light icon appears on the upper control panel when you push the light pad 2 If the light icon does not appear use a spare upper control to check is the control is defective If it is replace the control If not replace the PC board 3 If the light icon appears but the light still does not work make sure that the light is set to its highst setting and mea sure the voltage between the two wires of the light If you get 12 VAC ensure that the wire connections are good and replace the light bulb 4 If you do not read any voltage replace the light fuse F1 on the board 5 If the problem persists replace the PC board NOTE Carefully hold the triacs on the PC board with pliers when replacing the board One of these triacs controls the light Bending the legs of the triac can cause the light to malfunction 50 Bay Reflections Electronics Spa Light Flow Chart If the spa light does not work follow this troubleshooting flow chart to identify the source of the problem Yes Q ron Does the light icon appea the upper control when you push the spa light button 1 Replace upper control panel 2 If it still does not work replace PC board 2 Yes No Do you read 12 VAC on the light output on the PC board when the light is on 3 Ensure proper Replace spa
79. minutes for it to dry and remove the masking tape 9 Start sanding with the 120 grit sandpaper Be sure to sand in the same direction as the grain of the shell material Sand an area slightly larger than the damaged area to prevent a channel from forming Halfway through the sanding process you will need to sand in a circular motion Check the sanded surface every 15 20 seconds until the repaired area is even with the spa s surface Switch to the 220 grit sandpaper and sand the area until the surface is smooth Clean the area thoroughly with the alcohol water solution to remove all loose particles 10 Remove any debris on the foam rollers Pour a small amount of the liquid UltraLife onto the mixing lid Roll the outer half of the roller through the liquid UltraLife Using a light half dabbing and half rolling motion roll the liquid ultraLife over the affected area Be sure to roll with the grain of the shell to create the proper texture Let the liquid UltraLife dry for 10 minutes before continuing 11 Using the 220 grit sandpaper very gently sand the area you applied the liquid UltraLife to Be sure to sand with the grain of the shell material Be careful not to apply too much pressure while sanding Thoroughly clean the surface again when finished 12 Roll the outer edge of a clean foam roller through the liquid UltraLife on the mixing lid Using a rolling motion apply a thin layer of the liquid UltraLife to the affected area Let the liquid U
80. ne 1 3 Measure the voltage between line 2 voltage between line 1 and line 2 You and neutral You should get and neutral You should get should get approximately 400 VAC approximately 230 VAC approximately 230 VAC when using two lines 4 Measure the voltage between neu 5 If you do not get good readings tral and ground You should get O VAC verify that the fuses are still good If the fuses are good there is likely an electrical wiring problem Call an electrician 1 Verify that the upper control is 2 If nothing works replace lower con correctly connected to the PC board trol 95 96 Home Electronics Nothing Works Flow Chart If nothing is working follow this troubleshooting flow chart to resolve the problem Yes Q0 Verify that keypad is connected correctly to the board All eight pins must be plugged in and black wire must be on top of the plug 1 Check fuses replace bad fuses if necessary Replace lower control if there is still nothing on the display 2 Check voltages as described on page 93 Are readings good Verify that the fuses are still good If fuses are good there is an electrical wiring prob lem Call an electrician Home Electronics Spa Does Not Heat If the spa does not heat the water follow this troubleshooting flow chart to identify and resolve the problem 1 Check for an error message on the display If there is an error displayed r
81. nfo Jets 1 indicator 3 Check if the jets indicator appears on the keypad display when you press the jets key im 4 If jets indicator does not appear use a spare keypad to check if keypad is defective If so replace keypad If not replace lower control 5 If jets indicator appears when jets key is pressed check if pump works in either speed 99 Home Electronics Jet Pump Does Not Work If a pump is not working follow these steps to correct the problem 6 If the pump does not work in either speed replace the pump fuse F1 amp F2 7 If replacing the fuse is not effective or if the pump works in one speed take a voltage reading on the board for both speeds P14 P7 Turn the pump on in high speed and take a voltage reading between the white and red wire connectors You should get 230 VAC Low speed P14 amp P7 High speed P12 amp P7 Turn the pump on in low speed and take a voltage reading between the black and white wire connectors You should get 230 VAC Pump 2 P11 P9 8 If voltage is good replace the pump 9 If voltage is not good replace the lower control 100 Home Electronics Jet Pump Does Not Work If a pump is not working follow this troubleshooting flow chart to identify and resolve the problem Yes S 0 Are there any error messages on the keypad display Refer to the section indi Verify that jumper 3 is set cated by the error mes proper
82. nt problems Screen Test Push the button next to Screen Test to run an LCD screen test In sequence the screen will display moving vertical bars moving horizontal bars and a flashing screen To exit the test sequence press any button Demo Push the button next to Demo to show an error message for demonstration purposes The demo error will show the deal er s contact info just as a real error message would To scroll between the different errors use the left and right arrows on the 5 Key Context Keypad To exit the demo press Back or Snooze 16 Electrical Wiring 1 x 230 VAC 1x32 A input supply wiring Not available in Australia and New Zealand 230 VAC 2 phases 2 x 16A taken from 3 phase network TI eoeamecamecamecam s USEOPTIONAL Y JUERTORF OR Input supply wiring 230 VAC 3 phase 3 x 16A LES No ornonaL JUMPER CABLE INPUT USE OPTIONAL JUMPER FOR PUMP 3 ni Zi l Bay Reflections Electronics 17 Bay Reflections Electronics Jumper Settings MSPA 1 It is possible to change some parameters of a spa pack by positioning specific jumpers located on the PC board To access the jumpers first remove the lower control can cover Jumper functions may change throughout the years Packs jumper functions are detailed on the wiring diagram on the back of the control can lid Jumper Location Position 1 Position 2 el il a 1 The jumpers are loc
83. on error follow this troubleshooting flow chart to resolve the problem Disconnect all communi cation cables on the PC board Refer to wiring diagram on inside pack cover _ Unplug upper con trol and clean pins Reconnect upper control ensuring that all pins are plugged in and black wire is on top of plug Yes No Does error message still appear Replace Problem solved upper control with spare Yes No Does problem persist J Problem solved No Disconnect the DJS cable and recycle power Does problem persist a There is a problem with the DJS See DJS Troubleshooting No Plug in new transformer Does problem persist q Replace Problem solved PC board 67 Bay Reflections Electronics Massage Sequencer Does Not Work If no functions on the massage sequencer control panel are working follow this troubleshooting flow chart to resolve the problem Yes Check transformer output across P3 wires Do you get approx 26 VAC Disconnect all 6 solenoids from the DJS PC Board Perform continuity check with an ohmmeter Replace all solenoids that do not register 21 28 ohms 24 5 ohms is optimal Do not reconnect at this time Check to see that fuse F1 is good If not replace F1 Check transformer output If you do not get 26 VAC replace transformer Reconnect solenoids one ata time applying power to the spa after each
84. operly replace it 4 If the display shows an SN1 error replace the temperature sensor 5 Cycle the low speed pump on and off six times If an FL1 error appears go to step 6 If not go to step 7 NOTE Cycling the pump on and off too quickly can cause the motor to overheat Let the pump run for a few minutes after you turn it on The motor cools quicker when running due to the cooler air running through the pump 6 Check for a partial water flow obstruction by unscrewing the pressure switch Turn the low speed pump on and observe the water flow out of the heater manifold It should be a straight steady stream If it is not clear the obstruction 7 If there is no FL1 error replace the PC board 117 AFS Troubleshooting Intermittent Heating Flow Chart If the system is heating intermittently follow this troubleshooting flow chart to identify and resolve the problem Check all heater connections to the board Replace any burned wires 1 2 Yes No Does the pressure switch work Replace the 3 pressure switch 3 Is there an SN1 error on Replace the the display 4 temperature sensor 4 Yes Cycle the pump on and Clear any off six times Replace the obstructions Is there an FL1 PC board 7 6 error on the display 5 118 AFS Troubleshooting If the jets are not working follow these steps to identify and resolve the problem 1 Try to start the jet pump
85. or P20 Upper control TSC 25 P1 Temperature sensor P5 Aux control TSC 17 P3 Flow switch P10 DJS 1 P4 Light P14 25 Bay Reflections Electronics Wiring Diagram MAS MSPA MP D15 CE z pes pan Sas EZI yd llosa O Fan Waterfall Voltage 230V Voltage Blue Neutral P53 Brown Line P24 Green Ground P81 Pump Pump 1 Voltage 230V Blue Com P48 Brown High Speed P64 Black Low Speed P38 Green Ground P71 Other Components Upper control TSC 24 D13 Upper control M Drive Magnetic switch board DJS 2 26 230V Blue Neutral P50 Brown Line P27 Green Ground P74 Pump 2 Pump 3 230V 230V P45 P40 P35 P21 N A N A P93 P75 P4 amp P8 P1 amp P8 P3 P4 Ozone Generator Voltage 230V Blue Neutral P46 Brown Line P30 Green Ground P87 Mass Sequencer 1 Voltage 230V Blue Com P47 Brown Line P34 Green Ground P77 Mass Sequencer 2 Sarena Bay only Blue P80 Brown P54 Green Ground P69 High limit sensor P78 Temperature sensor P5 Flow switch P10 Light P14 SYSTEM CONTROL PANEL IN K981 SEE TABLE FOR CONNECTION SYSTEM CONTROL PANEL TSC 24 SEE TABLE FOR CONNECTION C Jo 000 0 TABLEAU DE COMMANDE TABLA DEL SISTEMA DE CONTROL ne TO MASS SEQUENCER POWER SUPPLY CONNECTION OD FLow swircx UNGSSENSOR ol NAE EES Circulation Pump Voltage 230V Blue Com P41 Brown Line P36 Green Ground P68 Heater 1x32 amp Voltage 230V Blue P66 Brown amp
86. otect the motor from excess sunlight and other sources of additional heat 6 If the spa is equipped with a fan check it for proper operation 7 Activate a pump If the fan does not turn on within one minute refer to the Fan Not Working section on page 62 General Repairs If the pump runs noisily follow these steps to identify and resolve the problem NOTE Air noise from the jet pump is normal because the motor has high rotational speed and requires adequate ventilation 1 Check the voltage at the input to the pump on the PC board It should be within 10 percent of the pump nameplate specifications If voltage is too high verify input voltage to the PC board and contact an electrician 2 Check the motor mounting base to ensure that the shipping fasteners have been removed 3 Check that the plumbing lines are properly supported to prevent excess vibration 4 Check for pump cavitation caused by something obstructing the suction line Check the suction ports and the filter remove anything that could obstruct water flow into the pump If there is poor water flow into the pump follow these steps to identify and resolve the problem 1 Check that all gate valves and jets are open and gate valve clips are in place 2 Verify that the pump is filled with water Prime the pump by opening the unions on the front of the pump and clos ing them after water starts leaking out Make sure that water flow through the pump is unrestricted A leaking
87. p 2 single speed Jumper 4 Position 1 r 7 pump 3 not installed 1 A Jumper 5 Position 1 Jumper 4 Position 1 r ar A gt Jumper 5 Position 2 Pumps 2 and 3 single speed Jumper 4 Position 2 Jumper 5 Position 1 Pump 2 dual speed pump 3 not installed Jumper 4 Position 2 Jumper 5 Position 2 Pere 6 Waterfall Position 1 Waterfall installed Position 2 Waterfall not installed Jumper 7 Dynamic light Position 1 Dynamic light installed Position 2 Dynamic light not installed Jumper 8 Heater management Position 1 Heater management enabled Position 2 Heater management disabled If you replace the PC board please refer to its diagram which is delivered with the PC board 21 Bay Reflections Electronics Jumper Settings MSPA MP D17 CE It is possible to change some parameters of a spa pack by positioning specific jumpers located on the PC board MSPA MP D17 CE Jumper 1 and 2 Breaker rating configuration mn 1X16 Amp Circuit ah 2x16 Amp Circuit l Jumper 1 Position 1 Ar Jumper 1 Position 1 Jumper 2 Position 1 Jumper 2 Position 2 1x32 Amp Circuit Jumper 1 Position 2 Jumper 2 Position 1 Jumper 3 Ultra Pure Position 1 Ultra Pure Position 2 No Ultra Pure Jumper 4 Circulation pump Position 1 Circulation pump installed Position 2 Not installed Jumper 5 Dynamic light Position 1 With Dynamic light Position 2 Without Dynamic light Jumper 6 Pump 2 Position 1 P
88. paper to remove any significant protrusions 11 Using a buffing pad apply a small amount of buffing compound or polish to the repaired area Apply until the surface is shiny Use a soft cloth to remove any excess polish General Repairs REQUIRED MATERIALS Crack Repair Kit e 80 grit sandpaper e Plastic putty knife e Plastic welder epoxy 2 e Plastic welder application gun e Plastic welder mixing nozzles 3 e Fiberglass mesh e Acid brush Acrylic Crack amp Gouge Repair Kit e White toner e Black toner e Catalyst e Poly paste e Mixing cups 3 e Application sticks e Protective gloves Acrylic Scratch Repair Kit e 220 grit sandpaper e 15 Mic sanding pad grey e 9 Mic sanding pad blue e 3 Mic sanding pad pink e Soft buffing pads light blue e Buffing compound Additional Materials e Safety glasses e Soft clean cloth e Masking tape e Grinding tool or putty knife e Rotary buffer sander e Spray bottle with water and non citrus dish soap Additional Materials Crack Repair only e Blue Dye available from D1 e Large screwdriver or crowbar e Caulking gun e Drill and 1 4 bit e Scissors e Can of spray foam CAUTION Work in a well ventilated area Wear safety glasses gloves and a face mask To repair a crack start with step 1 To repair a gouge start with step 6 To repair a scratch start with step 9 1 If the crack is not clearly visible it may be necessary to dye the water to
89. r spa s ultra efficient heater 4 Using the UV lightbulb ozone gas is created in an enclosed protected area of the ozone generator and then is pulled in the water by the Venturi effect created by the Mazzei T 5 a small gas injector device The water gas solution now travels through the first contact chamber 6 This chamber gives the ozone ample time to begin the sanitization process of breaking down and zapping unwanted contaminates in the water The ozone water mixture in the first chamber is now fired down into a second contact chamber 7 through a stand pipe to more vigorously mix the ozone and water solution thus further maximizing ozone water molecule contact providing a substantially improved and more powerful water sanitization system 54 In the UltraPure PLUS system the ozonated water gas mix ture now gets exposed to the additional UV germicidal 8 created at a UV wavelength that s different than the one that created the ozone After the ozone bubbles travel down the stand pipe inside the second contact chamber the off gas bubbles rise and merge in a special reservoir toward the top of the stand pipe 7 on the diagram The length of the return hose is engineered to eliminate the off gassing sometimes produced by conventional ozone systems As the gas builds in the reservoir it s combined with water and re injected through an ozone jet into the spa The water from the second contact chamber is also r
90. rculation pump is configured properly 3 Yes No Is there anything limiting the flow of water 1 Verify that nothing is obstructing the flow of water i e closed gate Is the circulation pump valves or dirty filters 3 working Verify that the Refer to flow switch Circulation cable is Pump Not properly Working on iS No connected to page Has the error the flow switch disappeared and PC board 4 Problem solved Yes No Has the error disappeared Problem solved Make sure you have a flow of water in the heater and short the Replace flow two terminals on the PC Replace PC switch board with a jumper Do board flashing LEDs appear on the upper control 5 31 Bay Reflections Electronics Flow Sensor Error FLC The FLOW SENSOR ERROR is related to the flow switch If the system detects any flow when the circulation pump is off the FLOW SENSOR ERROR occurs If there is a FLOW SENSOR ERROR status when there is a call for heat the heater will not be allowed to turn on The error condition must be cleared before any heating can occur Power can remain on while the following steps are performed 1 Check position of jumpers for circulation pump Reference wiring diagram inside pack lid for exact location Wrong position can create a FLOW SENSOR ERROR 2 Ensure that the circulation pump is not running by unplugging it In this condition the reed switch paddle should
91. rglass mesh Repeat this process to add additional layers if the crack is large wait 15 minutes between layers After the last layer has dried apply another coat of epoxy over the fiberglass and smooth out the entire area 6 After the final layer of epoxy has dried you will need to refoam the dug out area It is very important to wear a face mask during this procedure Hold the can of spray foam and nozzle one foot away from the spa Fill the cavity about 30 full with foam The foam will expand and fill the cavity The foam will be fully cured within two hours Reattach the plastic liner to the bottom of the spa and set it right side up on the ground 7 Use a cutting tool to round out a U shaped cut the length of the crack gouge The channel should only be about 1 16 to 3 16 deep Remove all loose particles and clean the area thoroughly 8 First outline the damaged area with strips of masking tape to protect the spa s surface If repairing a crack or a gouge that has penetrated to the lower ABS layer apply a small amount of plastic welder epoxy into the U shaped cut It is important to under fill the cut to leave room for the liquid UltraLife Use an application stick to smooth out the welder epoxy and to get rid of as many air bubbles as possible Wait 45 60 minutes for the welder epoxy to fully dry After it has dried use a grinding tool to remove excess epoxy Then slightly overfill the U shaped cut with liquid UltraLife Wait about 10
92. speed and measure the voltage between the brown and blue wire connectors The reading should be 220 240 VAC 520k IE 5c Turn pump on in low speed and measure the voltage between the black and blue wire connectors The reading should be 220 240 VAC 6 If the voltage is correct replace pump 7 If the voltage is not correct replace the PC board 48 Jet Pump Flow Chart Bay Reflections Electronics If any jet pump does not work follow this troubleshooting flow chart to identify the source of the problem Yes _ _ lt v Is there an overheat message appearing Batar es on the upper con Ov theat trol panel 1 section on page 38 1 Yes Is the pump icon appearing on the upper control panel when you press the pump key 2 No Replace pump fuse Is the pump working 4 Problem solved Yes No Measure the voltage on the PC aa board for both speeds Measure Fae all Reni high speed between the brown Repl PC eptace PUMP and blue wire connectors mea saan 6 sure low speed between the Boats 47 black and blue wire connectors Do you read 220 240 VAC for both speeds 5 ea Replace the upper control panel 3 If pump still does not work replace PC board 3 49 Bay Reflections Electronics Spa Light Does Not Work If the spa light does not work perform the following tests to correct the problem It is important to
93. t within 10 of the required voltage replace the transformer Yellow is common 6 Replace the PC Board if steps 1 5 do not solve the problem 43 Bay Reflections Electronics Nothing Works Flow Chart If nothing is working follow this troubleshooting flow chart to identify the source of the problem Yes S Perform the voltage measurements EA Verify that the top side N steps la 1d There is a control is properly Are the problem with connected to the readings the electrical board All pins must be 900d 1a 1d wiring Call an plugged in correctly 2 electrician Yes O Is the spa working Problem solved Check transformer fuse replace if necessary 3 Yes Ho Is the spa working Problem solved Clean the transformer connector pins on the PC board 4 Check output voltage from the transformer Replace if necessary 5 Replace PC board if problem persists 6 44 Bay Reflections Electronics Spa Not Heating If the spa is not heating the water perform the following tests to correct the problem 1 If there is an error message displayed on the upper 5 To test the 4 0kW output raise the set point more than control panel refer to the section in this manual for that 2 C above the actual water temperature The heater icon specific error message should appear on the display 2 With a digital thermometer measure the water temperature and compare your reading
94. tch Reconnect Do LEDs stop flashing Replace lower cable Adjust control 2 pressure switch 1 _ Replace pres sure switch if FLC error message does not clear 89 Home Electronics Temperature Probe 0 Error Note that the water temperature must be over 2 C in order to carry out the following steps Press any key after each step to reset the system Power may remain on 3 Reconnect probe If temperature probe error message is still displayed on the upper control plug in a spare probe and place the probe head directly in the water If the error disappears replace the probe 4 Replace lower control if problem persists Am 1 Verify that the temperature probe is properly connected 2 Disconnect the probe connector and clean the probe connector pins Even a small coat ing of film may cause a bad connection 90 Home Electronics Temperature Probe 0 Error Flow Chart If a temperature sensor error appears on the keypad display follow this troubleshooting flow chart to resolve the problem Make sure to use the right probe MSPA 1 probe does not work on an SSPA pack Probe wires should be in this order Press any key after each step to reset the system CUA Water temperature must be over 2 C to operate i Check if temperature probe is properly connected 1 of Unplug probe connector and clean pins on the board Reconnect the probe 2 E
95. tering the spa 3 Every time the spa is used or chemicals are added turn the valve in both directions to break up any seal 4 Use a sand sock on the drain cover To remove sand dirt or hard water calcium from the valve clean it as follows 1 Carefully remove the selector valve knob 2 Remove the knurled sealing cap If you are unable to loosen the cap by hand wrap a cloth over the cap and the sur rounding shell and use pump pliers to remove it NOTE Under the cap is an O ring that must be put back in place when replacing the cap 3 Pull up the valve shaft to remove the valve barrel Clean the barrel by scrubbing and removing all hair dirt and cal cium buildup on the valve barrel exposed O rings plastic washers and the valve itself 4 To allow the valve to operate freely the barrel may be lightly sanded 5 Lubricate all O rings with underwater lubricating grease and reassemble the valve General Repairs Wood Cabinet Care and Repair Depending on the climate wood cabinets should be restained every six months to help keep them in good condition To remove blemishes and dirt follow these steps 1 Using a medium grade steel wool or a paper towel with a small amount of paint thinner on it rub the skirt in the direc tion of the wood grain 2 Fill any cracks or holes with a similar color plastic wood filler Allow it to dry per the directions on the wood filler label 3 Sand the wood filler down in the direction of the
96. to the temperature value displayed on the upper control panel zz IE L3 If the values are not the same 2 C ensure that the sensor is not touching the water and hot air from the back cannot affect the reading Use foam to isolate the probe if neces Sary If the sensor works go to step 5 If not go to step 3 6 Measure voltage between the black and red heater wire connectors P44 amp P63 on D15 CE PC Boards It should be 220 240 VAC L L2 L1 er N o L3 3 Replace the temperature sensor with a spare one 4 If the spa is still not heating replace the PC board 7 Lower the set point so it is just 1 above the actual water temperature The heater icon on the display should remain on 8 Measure the voltage between the white and the black heater wire connectors P66 amp P63 It should be 220 240 VAC 9 If one of the outputs does not work replace the PC board 10 If both outputs are OK replace the heater 45 Bay Reflections Electronics Spa Not Heating Flow Chart If the spa is not heating the water follow this troubleshooting flow chart to identify the source of the problem Yes _ _ Is there an error message on the display Refer to the error 1 message s specific section in this manual Yes O Measure the water tem perature and compare it with the temperature value Check if temperature displayed on the upper probe is touching
97. ture cools down to 43 C This condition can occur in hot climates due to the spa s insulation Propping one side of the cover up to allow the water to cool can help alleviate this problem 1 Verify that the jumpers for the circulation pump and UltraPure are set correctly Reference wiring diagram inside pack lid for exact position If the settings are correct go to the next check 2 Partially drain the spa and fill it with cold water Compare temperature on the display with a digital thermometer 3 If the reading is correct lower the filter cycle duration Lengthy filtration cycles in warm weather can cause an OVERHEAT error 4 If the reading is incorrect disconnect the temperature sensor and replace with a spare If this resolves the problem replace the temperature sensor 5 If the reading is still incorrect replace the PC board 38 Bay Reflections Electronics Overheat Error Flow Chart Since OVERHEAT messages may be caused by lengthy filtration cycles in warm weather reduce cycle duration and or number of cycles This condition can also occur in hot climates due to the spa s insulation Propping one side of the cover up to allow the water to cool helps to alleviate this problem If the above two conditions do not apply follow the flow chart below to alleviate the problem Check to make sure that jumpers for circulation pump and UltraPure are set properly if they are go to the next check 1 Yes
98. ump 2 installed Position 2 Pump 2 not installed Jumper 7 Pump 1 Position 1 Single speed Position 2 Dual speed Jumper 8 Pump 2 Position 1 Single speed Position 2 Dual speed If you replace the PC board please refer to its diagram which is delivered with the PC board 22 Bay Reflections Electronics Jumper Settings MSPA MP D18 CE It is possible to change some parameters of a spa pack by positioning specific jumpers located on the PC board MSPA MP D18 CE Jumper 1 and 2 Breaker rating configuration 1X16 Amp Circuit a a 2x16 Amp Circuit _ Jumper 1 Position 1 ATT Jumper 1 Position 1 ae Jumper 2 Position 1 Jumper 2 Position 2 gt 1x32 Amp Circuit a Jumper 1 Position 2 Jumper 2 Position 1 Jumper 3 Ultra Pure Position 1 Ultra Pure Position 2 No Ultra Pure Jumper 4 Circulation pump Position 1 Circulation pump installed Position 2 Not installed Jumper 5 Dynamic light Position 1 Installed Position 2 Not installed Jumper 6 Pump 2 Position 1 Pump 2 installed Position 2 Pump 2 not installed Jumper 7 Pump speed Position 1 Pump 1 pump 2 single speed Position 2 Pump 1 pump 2 dual speed Jumper 8 Water feature Position 1 Water feature installed Position 2 No water feature installed If you replace the PC board please refer to its diagram which is delivered with the PC board 23 Bay Reflections Electronics Wiring Diagram MAS MSPA 1 CE SYSTEM CONT
99. water Control Is the difference or if hot air coming greater than 2 from the back is affect ing the reading Use foam to isolate the back of the probe 2 Yes Measure the voltage at the 2 heater relays Is the heater powered mu Replace properly 5 7 Replace element 9 PC board 8 Replace temperature probe with spare if problem continues 3 Yes Is the temperature reading correct Problem solved Replace PC board 4 46 Bay Reflections Electronics Jet Pump Does Not Work If a pump does not work perform the following steps to correct the problem 1 If an OVERHEAT message is displayed on the upper control panel refer to the Overheat Error section on page 36 2 Make sure other pumps are off Check if the pump icon appears on the upper control panel when the pump button is pushed 3 If the pump icon does not appear use a spare upper contol panel to check if the panel is defective If the pump works with the spare panel replace the upper control panel If not replace the PC board 47 Bay Reflections Electronics Jet Pump Does Not Work 4 If the icon appears on the upper control panel and the pump does not work in either speed check the pump fuse Large fuses are for pumps Replace if necessary 5a If replacing the fuse is not effective or if the pump works in one of two speeds check the voltage on the board for both speeds 5b Turn pump on in high
100. you activate 4 the jets from the upper control 4 Qo Plug in a spare upper control Replace the Does the Replace the upper pump work PC board 5 control 5 5 Yes Yes 120 AFS Troubleshooting Pump Runs and Quits If the pump runs and quits during jet operation follow these steps to identify and resolve the problem 1 Run the pump at low speed by pressing the Jets button If the pump hums when it goes into high speed it is possible that the low speed relay is arced closed Replace the PC board 2 If the pump does not fully engage in high speed check the voltage to the pump at the circuit board If the voltage is too low or the points are bad replace the PC board 3 If the jets and pump quit after running normally for awhile check the voltage to the pump at the circuit board after the pump quits If there is no voltage replace the PC board 4 If the voltage to the pump is OK check the voltage to the spa Too much of a voltage drop causes the pump to pull too much current and overheat Have the electric company check the voltage and current to the spa 5 If the voltage and current are OK lower the filter cycle duration Excessive filter cycles can cause the system to overheat If the spa is installed in a hot location pull the cover off the spa so it does not trap too much heat If these measures do not work ventilate the equipment bay 6 If there is no overheating problem

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