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        BC-3000 - Rice Lake Weighing Systems
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1.                                                                                                                                                                              SIZE THREE HE   1   t SIZE UNE    ENGLISH DALY  48 CHARACTERS FER LINE    INGREDIENTS  UHERT FLOUR  SALT  SUGAR  KIACIN   1234587890 1234567890 1254567890   5 WATER     SELL 8     PACKED ON                                             7  wi 1 29     8 27 98      27 98 4 98 1 29                                 TOTAL PRICE    02         0 200000 505428  6 42   Sy     mae    pU                     W     W           DORK CHOPS        INCUN 0    1     ROME t 067 UAT                MIX ON ONE LINE   JALL CHIVESEZTADANTSE      SELL                                              SELL BY    E                                                                                                       n                         1 29       rr    1  60                 Appendix   0 886 3000     Service Manual    Rev  1    Appendix    p                                      5                       2            46                               pejuud                 Aue op se    seseaJoU  osje      50    9894   JO                14         au  seseoJoui                 eu  SV               ou       1yBIeu  ou       juepuedep             pue  2                 jo                       901    10            cO       LO   cO                  cO              cO  eje  ojo                                    cO   cO  1                       
2.                                                       906                  120 8 9481                              x 9       BC 3000     Service Manual     Rev  1    Appendix   16    Appendix                    10            X 198188               esn                   07314 9818               1                         8JON        eui            pejuud                     Aue op se    seseaJoul osje           9599  JO                1uBi  u                                1X9        sy                BU  JO  1uBi  u eui                                      pue                                      9                    PT 0             111     1 1 j T T              11   erso   06   IoquAS          v    erso   06             1M 70               0  16  00   6                   revo   16    apisu               1   0 12290   ze   iqus      op    slat peo                                  0 20  ezeo                Ioqu S zo       86  erzo 12660   ze          zo morj ze    2920 11660         aua 10 9    2250   82                     GE   920  8060             20 19820   gz                       66    520 220   oz                   59    26       19910   oz   wnog svalaj e      6100   08                           jes  06    2110  5 00   92   s  o  lq    8101 0  6  8620  8680   22             16 01 qns    1           UPIM   X E E                x            g woy            N            pt  N              LO  N        e                            pes                4 prepuels           
3.                                              90                    ner                                MON                              060  0    000    94              Jequiny                                            N        2                  e                       518                                                                N    o fosio    0  0000        0690              0690           evo           evo        0 pavo   2  o        1  0  9890        ezeo    0 1680    0            0  000   v  o fesio    0  0000            y          D          5    9215                            5                                         9    Appendix   11    BC 3000    Service Manual   Rev  1    Appendix                                                                                                                                                                                                                                                                                                                                 00                                                   r                     sr           o        110   0                                                                   r       xt  0    0                                                                   sc  to  sr   st  to  t                             9                                                                 m                                                                                                 
4.                                       B 0209D K Fmt  2    X  Y   Width   Height         Width   Height                     O  m                 gt          2  5   gt   Gi   gt                             Standard Function  The height values of fields 21 and 33 are dependent on the height    of the text area  As the text area increases the height position of these  fields also increases  as do any data fields printed above the text     Sub Total   Price  Piece Count   Pcs   Legend  Total OZ Weight  Total  oz  Symbol    51507                         Ad Message 1       64mm x 47mm with Barcode                                                                                                                    B 0209D K Fmt  2    New Value         Old Value  Height  Width   Height    BC 3000                                       0024 oar        Legend  90   ons of          Code    Standard Function   Sell By     Random Wt     Price before Discount    PLU Number    Markdown Line 1         Line 2    Expiration Date  Weight  Total Price       219          LO             o t  510  91 5                        64mm x 47mm with Barcode          12    Appendix   12 BC 3000   Service Manual   Rev  1    Appendix            eui            p  luud                     Aue      se                      osje 5          9599  JO                14         99  seseeJoul          1X9    Y  SY           1X9    y  JO  1                 uo lu  pu  d  p        06 pue                JO                      
5.                            Setting Mode Sub Menus  1   Label Format 01   Label Format Number   06   Commodity Line  bo bo1    04   Field Title Print 07  Label Length   Gap   501   BTE 05   Store Name  Address 09  Sensor 2 Distance                                                                                                                2   Bar Code 01   UPC Barcode Flag 03   Bar Code Type   b02    02   10 Digit Fla 04   UPC Type   b02      191 9       3 Code 01   Department Code 03   UPC 8 Reference Data   b03   b03      02   Group Code 04   UPC 13 Reference Data  4   Initial Data Set 01   Register Code 04  Expire Time   b04  02   Date Print 05  Open Price    b04      03   Pack Time 06   Forced Tare                                                          8   PLU File                02   Sales Mode   10  Tare 18   Extra Message    b08   bo8     03      Po 11  Date    22   Barcode D  04   Unit Price 12  Shelf Life 23 Barcode Prefix  05   Fix Price 13  Use By 241 10 Digit Code  06   Fix Weight   14  Department 25  Open Price  07   Regi  Code   15  Group 27   Forced Tare  08   Qty 16         Code  09   Cost Price   17  POP                      BC 3000   Service Manual   Rev  1 S4 1    Chapter S4  Setting Mode                                                                   11   Registration Select 01   PLU File 10  Departmennt  02   Commodity Name 11   Group   011   011 7  04   Extra Message 12                    06   Date Time 17  Machine Number  07   Store Name  Address 1
6.                    91                 N            LO                                     ojo                                  N  N                                                                           20               01      4 4                        2         ______                                                            59                                        aos         ml           NIN  ojo            10            o                     cO   cO                          ojo  ojo          LO                                                                               92180 9 jaqe7                                 x       9    Appendix   15    BC 3000     Service Manual     Rev  1    Appendix                 A                  X 1291905      Aex            SHIgNNN 07314 198188               1   esn                    8JON                          pejuud                     Aue      se                     osje           9599                    14         au                            1X9  001 sy           1X9    y  JO  1                        juepuedep           pue            jo                         99   910N                                                            gt   1    060 ferso          JOQWAS    20  9v    20 piso                           ZO  Sr    1290 Ioqui  S                                 1M 97          IoquAS               joquis      19    JOQUAS    20   8101  07     tiem zo       Cal rura     82                     22    2920 po         woo 
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8.                  aa           MON          PIO        1        060  0    0006 08                 ejes                          9                                lt                                 e                                                                               e       N                                                220    8220    2620    0000  000  9 00    5200    peoo        00    9910    9 00    8220    6910    8220  906  1210 ps  8220    8220     TM    925                      Appendix   13    BC 3000    Service Manual   Rev  1    Appendix          eui            p  luud                     Aue op se                     osje 5          9599                      14         eui     6     0            1X9  99  SY           1X9    y  JO  1uBieu eui         lu  pu  d  p        06 pue                10         59           99 94   91ON    L  J   jJ C fos            N                                  e  ojo                                          ojojo  ojojo                              o    NINTN  ojojo                                                                                             60                    cO                                                  00                                   103    96       19   e             N  N        LO                             ojo         lt          NIA          10       oo                             om  QIN    of  oe  oon       6100   10   _   5                  9015  1910   92   seoeld    210            ez
9.                 mE      N                             ZO 16101               4                       w  o                                                                N                N        co                co                      e                                                                                       AEA  0 ue   92    BEM      30 1 9                                                  s                     pv  82                 10                   nfe                 e  N  Y                          e  LO  e                             1           S             S      _______       020           1    1    1    PER     gt       S           S      S                                                       X    A  X  anen                  D      I                                                                           1        060  0    0006 24 Spode                        9             fezo         99    eoua pox          95   92           wo Wojas   g      ezo  9100          1M                     6          rz       pio                18000    amp    ___              zz    960  8000   90   uonduoseq         12    910  8260           690 ferso   ci    1600  szeo   11        LNNOWY   2900   950   11                            eoug  11    120          12                 Od  2        91     4d           od           s     a         eoug peiunoosiq                    910100 eoug  01        mme  T                   94           wun  S    oo ft    0100          
10.        1920  9820   82                        SE    1920  220   22                   504 ve    2620  9910                                     2800  6 00   92   sadald                              20  8660   zz   1                       1         1210 11860   82              IE101 QNS  06          ereo   80   63 ez    0000  6666   30        ebessewpv  82                            A      23     uonoun                   Ms    2                                           000   94                  siro                                  viol  ze           0 20  vz00   ao                            92            20 po            0 20  vz00                                                       _                       zo   fe          jco 19100         Z owen         zz          jevzo 6460   et         ezo  590   2                    pio      12 0  8260                           12                          Bus     2820        12    ud paxa  od           9     0000 oo   00    9  izio  sero             eoug pejunoosiq    vl  0 00  8690   er   zeurumopmenl er                       ETES      8800  sero   er   1                                     L             ee          2 ft                HO 680   20                6                 euro   60   ______           8         zo  060   so    ays           wun  2            080 80                     o                           5                00 60               800   so                   1660 foroo   90                              2      
11.       07314 818                1                         8JON        eui            pejuud                     Aue op se                      osje           9599  JO                                Seseeloul          1X9  eu  sy               OU  JO  14         eui                                      pue   5        Jo                       9u                   1 1 10000140  9910  6960   OE   JOqUAS  20   ov    9910  8180   06             7 4 20  St       290   16                       tero   16             1M 81           so                        1 27       10100   26   IoquAs                   5 50   ze    04   6    20   10    07  2660                    2   101 ee    1600           ed                  0 12 0   82                     76    8060         noo          9820   82                        GE             oz                           96    120 esio f os f                 ee  500  1900   92              8   1120 loeso   22             210       5     1900  8960   82             16101 415   2500       s  wis 62    0000  6666   30   1ebessen pv  sz      4      UPIM       X pin                                             woy                   0006   8    cO   cO                                                    N        T       T       NIN                           e                                                    r    lt   NIN  ojo                                             mis              ojo          N                                     auis  2                 
12.       u                         9  SN75178BP L7805    06  1   CS  p PD75108CW X23   25527  2               CPU  ES              ICS        2     92  45  4                     EU u PC4072    4 5 KEYBOARD  This is a panel type keyboard     A flexible cable connects it to the main keyboard  CN9 and CN10      External View    FLEXIBLE CABLE                                         T  C             466056 222 CF KEYBOARD  COR   lt  lt               24224242           2220222  ax    BC 3000   Service Manual   Rev  1 4 5    Chapter 4  Electronic Configurations    4 6 DISPLAY UNIT  P 856        The BC 3000 is equipped with a 7 segment display module       Weight  price  and unit price data are displayed     External View    7 SEGMENT  DISPLAY       CAUTION   e The display modules are made of glass so care should be taken not to touch or impact the units      Do not remove the connectors with the power ON     4 6 BC 3000   Service Manual   Rev  1    Chapter 4  Electronic Configurations    4 7 DC DC CONVERTER    The DC DC converter transfers the voltage supplied to the display board     External View       4 8 CONNECTOR BRACKET    Includes the power switch  power cord  fuse  and INET connectors     External View          mus              12 NET CONNECTORS  D SUB 9P    f i POWER SWITCH  X                       gt        POWER CORD    BC 3000    Service Manual   Rev  1 4 7    Chapter 4  Electronic Configurations    4 9 LABEL SENSOR    The label sensor utilizes a photo interrupter to detec
13.      Enter the number corresponding to the file s  to    Chapter S5  Test Mode       be compared  then press    ENTER  C99 02 04       No 0          To execute press    PRINT      ny No    Function      Entry No   12  13  14  15  16  17  18                   s           s eee          File is compatible with other 3000 Series scales     20  21       1 5 Delete  C99 02 05     This item is used to delete a complete file from a    ED  Hal EH  22                                        2             ER     Function    Department     Nutrition File                    disk    Press L1 ZERO twice to delete the selected file    OK is displayed after the file has been deleted  C99 02 05 No 0 0  Select the file as shown in step 1 1 above    BC 3000   Service Manual   Rev  1  5  15    Chapter S5  Test Mode    2  INITIALIZE DISK  C99 03     Initialize Disk is used to initialize floppy disks     CAUTION     Executing Initialize Disk will delete all floppy disk data     2 1 Delete file  C99 03 00     To delete files from the floppy disk  press    CHAR  DELETE     To terminate deletion in progress  press any other  key than    CHAR DELETE     2 2 OK to delete   C99 03 02     To execute disk initialization  press L1 CHAR  DELETE     To terminate deletion in progress  press any other  key than    CHAR DELETE     2 3 OK to delete   C99 03 03     Disk initialization in progress     2 4 Complete  C99 03 04     Disk initialization completed        C99 03 00                C99 03 02                
14.     Operators may change programmed prices  Default   2       1   Prohibit  2   Allow  Allow   b04 06 Forced Tare A tare weight must be entered before a label will print    Default   2  1   Yes  2        No          The mode is steps b04 02 to b04 04 is selected by using     gt   The numeric values are then input followed  by    ENTER       BC 3000 cannot program Pack Time and Expire Time by PLU     BC 3000    Service Manual   Rev  1 S4 5    Chapter S4  Setting Mode    PLU File  b08     PLU File is used to set which PLU items can be entered  Enter a parameter number for each item  then  press    ENTER  After setting  confirm that settings are correct       Note    All Item settings  0   Entry prohibit  1   Entry permit    menu no  serm DESORPTION         o           S4 6 BC 3000   Service Manual    Rev  1    Chapter S4  Setting Mode    Registration Select  b11    Registration Select is used to prohibit or permit items to be accessed from the Registration menu  Enter the  desired parameter number for each item  then press L1 ENTER  After setting  confirm that settings are  correct                 All Item settings  0   Prohibit  1 Permit               886 3000   Service Manual    Rev  1 S4 7    Chapter S4  Setting Mode    Total Mode Select  b12     Total Mode Select is used to set totals mode parameters  Daily  or Monthly totals   Enter the number  corresponding to the desired parameter  then press    ENTER  After setting  confirm that settings are correct                     
15.    ISHIDA    Retail Scale    BC 3000    SERVICE MANUAL       48775           Contents m       HARDWARE SECTIO  T             1                                                                 1 1  1 2             0168       en ee de ne              1 2  2 a NOT 2 1  21 Pats         quem OR 2 1    2 1  2 3       2 1  24                ertt 2 2  3  PARTS DISASSEMBLY 8 REPLACEMENT                                                        3 1  3  Disassembly View and Part Names                       3 1  3 2  Upper Cover       dun 3 3  222        Board                                3 6  3 4 Display Unit Replacemenl                                              denis 3 7  35 Load Gel Replacement u u  u uuu aeaea               OEE ET 3 8  4  ELECTRONIC CONFIGURATIONS                                           J                   4 1  41 Connector Configuration    ss 4 1  42 6       enri                                     4 2  4 3 Main Board     864          ennemie eas RU Iu           4 3  4A  AMP OA 0 4 5  45  Keyboard                  4 5  4 6 Display Unit     856  ee ne oo 4 6  4 7                                                    annoncent 4 7  4 8   C  nnector                                      4 7  4 9 Label Sensor amiante un nee cle 4 8        THERMAL HEAD Rae em cree ue 5 1           rm 5 1  22  Specifications                                                                                        5 1  5 3  Thermal Head                                    ae ini 5 2  5 4 Therma
16.    THERMAL HEAD PRINT SURFACE    Note    Thermal head is usually mounted flush    and parallel with the front edge of the mounting    plate   TOP LINE    PRINT ROLLER    CAUTION               00      Avoid touching the surface of the head  If touched  the surface should be wiped clean with a specialized  head cleaner formula      Before adjusting  first lower the print density  This will facilitate adjustment     3  Set the thermal head resistance value       Note    For setting method  refer to Chapter S5 2  Section 3  step C03 01   4  Perform a label printing test       Note    For test method  refer to Chapter S5 2  Section 3  step C03 03     5 2 BC 3000   Service Manual   Rev  1    Chapter 5  Thermal Head    5 4 THERMAL HEAD CLEANING    If ink  glue  or other foreign matter adheres to the print surface of the thermal head  head conductivity will be  diminished  resulting in poor print quality    1  Wipe the surface of the head clean using a soft cloth moistened with a specialized head cleaning  formula     CAUTION     Do not touch the surface of the head with hands or metallic objects      Never use thinner to clean the head as it may damage other parts of the scale     5 5 OTHER       USTMENTS    Four limit bolts in the platter base function to prevent damage to the load cell from weight overload     Four corner adjustment is performed when the load cell is replaced or when external impact to the scale  necessitates it     1  Four corner adjustment  Place a weight equal 
17.    irzo  6666   89    0                            51818  0    0   O gt   0    09       N CN                                                              ojojojo  ojojoj                     DES                     ojo  BBB                 peiunoosiq    11160510 910100   d     hen                                    eoug            e               e   t  e                               st         N        O gt    O gt          TIN                           N  N     0 70    gooo   90    690  8000   10              x 1                                                                                   ejes                9    eoug pexi4                22                        4         8                     od           11      0000   so   _______                      uonduos  q         z                            9 018         Leo js  ico  556  ro  ea 889     sero    orso      BC 3000    Service Manual    Rev  1    Appendix   18    Appendix    A7 NEW BC 3000 Dual Range Scale Notice    Due to popular demand from our customers the BC 3000 has been enhanced to provide dual weight range  readings  From 0 to 15 pounds weight readings increment by 0 005 Ib  From 15 to 30 pounds weight readings  return to a standard 0 01 Ib  The added accuracy in the lower weight range will provide greater cost benefits  to your customers by more closely tracking actual tare weights and product weights     You should be aware of the following issues resulting from the BC 3000 upgrade to dual range weig
18.   0660   2                      1  1 9     82             1     A                                                      1  4    06020 4 000   2                  1           WWE                             4  Lo                                   5                4                             82               6101 95  of eo  i s                        19101                        195                                                 10        5                               N N              peubiem                                                 N                   co     t                                 t       N        mm    oo  reo          6910  990   zt   _                                1  1600  szeo   11               INNONV   1900   60   t        800 poro fiz  4d                   2        21    00 0210    4d            od              11                   pajunoosiq  01  Junoosid              eoud  1                       21 22 em                    HUN EN  1                                     2    o ooo   eo       aeaea                      MON                             000   2                 G            5     o         9               e          N          cO   cO                             xxx                      eae    N               N  N              921          gen                      1           WWE                  BC 3000   Service Manual   Rev  1    Appendix   14    Appendix                 A                  X 198188             lt   esn             
19.   jenp 000    Og           120 8          e            T                                 1601 95  LE    abessoy py         N  D  e      co           e                                                             oO   LO                      ojo             110  RIN  ojo  ojt  TN                  6y                       6                             2        81                                                   ft                         5    junoosiq 010190 eoug  21      qun Mdl     PU      0  PBI   _____                   4 4                        2                             uonduoseq                                      S               LO                               A                                     5                                                                           st  e                                   10        oo                          O                   10               LO        0           c gt   TPO       yyy                                            Oloj                       N  eo  e  N  N          LO  N      N      N           N  T      N  LO                                                   ojo                     518               KIO  RIN                                         t        NEN                                            2               500  8550   er                           ______                            NEN                                                                                 ejes wwgg x 9    Appendix   17    B
20.  3000                         DUAL FACE DISPLAY        WEIGH PLATTER       POWER SWITCH    FUSE      190    5A  ACZOOV          KEY SHEET   UPPER AREA  FOR NORMAL GPERATIONS  LOWER AREA  FOR TOTALS REGISTRATION     BC 3000    Service Manual   Rev  1    Chapter 1  Introduction    1 2 CHARACTERISTICS        16 Bit microprocessor    The BC 3000 scale is equipped with a 16 bit microprocessor unit  V 40  which enables processing of large  quantities of data         E ROM    The use of E7ROM ensures that important data is not lost         Resistance value and printing density settable via key entry  The thermal head resistance value as well as printing density can be set by key entry        Settable sales mode  For supermarket specifications  there are operator and non operator selections     Differences from the AC 2000    e Data transmission to the IF 21FD is via           9P  instead of RS 232C used by the AC 2000        An inspection mode has been added  Verification can be made during totaling     Mode Key Function    Enter the pass code  4 digits   then press    MODE to change modes  If L1 MODE is pressed without  entering a pass code  then normal operation mode is returned     Pass Code Mode  9000 Registration  8000 Totals  7000 Subtraction  6000  Setting  5000  Checking    Fixed    1 2 BC 3000   Service Manual   Rev  1    Chapter 2  Set Up    2 SETUP    2 1 PARTS CHECK    Open the shipping carton and confirm the following        No parts are missing      No parts are damage
21.  3000    Service Manual    Rev  1     1  A D Initial Value Setting        A D Initial Value Setting  Press    ZERO     The A D conversion value is displayed in  the unit price column  Check that the value  is 2000  1  If itis  perform span adjustment  as described below  If the value is not 2000   1  press L1 ZERO again        Span adjustment    Place a 30 lb span weight on the weigh  platter  The A D conversion value is  displayed in the weight column  Check that  the value is 30000  2  If it is  perform data  registration as described below  If not  30000 z2  press L1 TARE  remove the span  weight and perform A D Initial Value Setting  again        Data Registration    This operation writes data into E  ROM   Remove the span weight  then remove the  weigh platter  Press the switch as shown  in the diagram at right       Note    Calibration data are stored on the  A D board  The BC 3000 does not  require calibration if the main CPU  board is replaced     CAUTION   Do not use a screwdriver or other metal  tool to press the switch     BC 3000   Service Manual    Rev  1    Chapter S5  Test Mode          55 3    Chapter S5  Test Mode    2  Key Check  C01 02     This item is used to verify key data        C01 02 00                Keyboard Reset Key    CPP       PEP PEEP TE                                BEGG ec                                     5       51515 5 8  9 5 5 8 ERES  151519         8    5  8     EIEIEJENENENEREIEREOEIESOES ED ES  pes e we ve                   nnn     
22.  Note    1  Pressing L1 RESET returns the display to the submenu     2  If any keys do not work  check cable connections to the main board        3  Once the membrane keyboard has been removed  it cannot be reused     3  Display Check  C01 03     This item is used to light all segments to check display function   Press    ENTER to start the display check   Press    END to exit display check      5 4 BC 3000   Service Manual   Rev  1    Chapter S5  Test Mode    4  PNET Check    01 04     This item is used to verify that NET is functioning normally          NET RAM Check  C01 04 01   Press    PRINT  Confirm that  PASS  is                               displayed    C01 04 01 PASS     Loop Back Test  C01 04 02   Press    PRINT  Confirm that  PASS  is  displayed    C01 04 02 PASS             Program No     01 04 03   The I7NET Program No   version  will be displayed    C01 04 03 id 4             5  Program No   C01 05     This item is used to display the ROM version number of the main board     Press    to switch between the main and  font ROM versions     Step C01 05 00   Main program  Step C01 05 01   Font program               01 05 00 503120          BC 3000    Service Manual   Rev  1 S5 5    Chapter S5  Test Mode          2   RAM Clear  C02           1  All RAM Clear      2 01     This item is used to clear all data previously  programmed in the Registration Menu     Press    ZERO twice  When all RAM data  has been cleared   PASS  is displayed     2  E2ROM Clear    02 02     
23.  SWITCH DATA ENTERED  NUMBER VALUE    ROM Switch ROM Switch Function Setting Values  Number       00   Pack and Expire  default     Temporary date change type 01   Expire only    00   blank label  default   FEED key functio 01   reissue last label      00        label  default          VOID      01   print Void label      00     kg         Selection of Unit Pricing 01     100g and Ib   default   00   9600 baud  default   Computer communications speed 01   2400 baud  02   4800 baud  03   9600 baud  04   19200 baud  Wait time for PC acknowledgement after   0 to 255 msec  0 to FF hex   transmission from scale  default   00   00   Enable  default   RES RESET key operation 01   Disable    On Line  BC to BC Master   Satellite 00   Stand Alone  default   System  01   System      00   No  default   Satellite 2 connected  set in Master only  02   Yes    00   No  default   Satellite 3 connected  set in Master only  03   Yes  Satellite 4 connected  set in Master only         Satellite 5 connected  set in Master only M           3 Wait time before transmission from scale   0 to 255 msec  0 to FF hex   to PC  default   00       Available only in Dual Range weighing scales with RS 232 enabled port    firmware B 0312 with  B  revision and higher     13  15  16  1D  26   28   2A  2D  2E  2F  30  31            886 3000   Service Manual    Rev  1 55 9    Chapter S5  Test Mode          7       Label Format  C07           This item is used to change the label printing    coordinates     1  Enter
24.  replace main board      Check connectors    Check  replace main board    Check  replace display board      Check  secure keyboard cable  connection    Check  replace keyboard       Replace battery    Check  replace main board     Check  change installation site      Check power voltage      Check  replace power unit     Check  replace display board     Check  replace main board      Check  replace cable     Check thermal head applied voltage  9 Adjust replace thermal head      Check  replace main board       BC 3000    Service Manual    Rev  1    Chapter 6  Troubleshooting    6 3 ERROR MESSAGES    ERROR NO        Err 02 Too many characters on one line in product Edit product description by removing excess  description characters per line    Err 03 Too many characters on first line for POP Edit product description s first line by removing  message to print  excess characters   Err 04 Too many characters on one line in Extra Edit Extra message by removing excess  message  characters per line  Too many characters on one line in Reg  Code  Edit Reg  Code by removing excess characters  Too many characters on one line in Store Edit Store Name Address by removing excess  Err 07    Name Address characters per line  Err 08    End of label roll    Install new label roll    3   Mis threaded labels     Re thread labels     Incorrect labels installed in scale    Install correct labels   Err 09   Label size settings are incorrect    Check label size settings     Mis threaded labels    Re 
25.  the label format number  1 to 4   then  press L1 PLU     2  Select X or Y coordinate using     gt     0  X axis  1  Y axis    3  Select Print Field using     or             4  Enter the new coordinate value  then press    O ENTER     5  Press L1 PRINT to print a test label     6  Press    END to return to the main Test Menu       Note    Refer to Appendix A6 for worksheets of all default label formats     55   10            07 01       0 01 0324                        0 XAXIS PRINT COORDINATE  1 YAXIS FIELD             NOTES           Base Points  X 0     0 X                   To switch X and Y axis  press     gt    e Reposition graduation is 1   0 1 mm          LABEL  Y Axis      X Axis                      BC 3000   Service Manual   Rev  1    Chapter 55  Test Mode          8 Sales Mode  C08              1  Sales Mode  C08 01     This item is used to set the sales mode most  suitable for the user s application        Enter the number corresponding to the desired  mode  then press    ENTER  C08 01 1         SALES ENTERED  MODE NUMBER       1          Entry No  Sales Mode    No SM Operator    2 SM Operator       BC 3000    Service Manual    Rev  1 S5 11    Chapter S5  Test Mode                10 Preset Function Key  C10        Preset Function Key is used to set the functions  of preset keys PF1 to PF4     Press     to select one of the function keys  PF1  to PF4   Enter the number corresponding to the  desired function  then press    ENTER  C10 01 2 2                Preset Fu
26. 07 5   Distance Increase  Farther out  print moves up     Commodity    Line 0 5 to 15 0  0 5 steps        THERMAL HEAD       LABEL  INCL  PITCH          LABEL  r    7 SENSOR    PEELING a  TN       SHAFT        1     i LABEL SENSOR  1  1      BACKING PAPER DISTANCE    d I           BC 3000    Service Manual    Rev  1 S4 3    Chapter S4  Setting Mode    Bar Code  b02     Bar Code is used to set bar code data     Enter the number corresponding to the desired parameters  then press    ENTER  After setting  confirm that  settings are correct                                 _  b02 01 UPC Barcode Flag Enter 3 digits  b02 02 10 Digit Flag Enter 4 digits      UPC 13    UPC 8   b02 03 Bar Code Type  10 Digit 13 Default 1    5 Digit 8      UPC  CODE 5      UPC  CODE 6    EAN  CODE 6    UPC  PRICE 5    EAN9       4  PR 5    EAN9  PR 4  C P 5    EAN  CD 6  WT 4    EAN  CD 4  WT 5    0  COD 4  PR 5    MN 3  CD 2  PR 5    MN 2  CD 3  PR 5    FG 1  COD 6  PR 4              COD 6  PR 5              COD 6  WT 5    UPC Type Default 1       Default values            1 UPC Barcode Flag  3 digits   2 10 Digit Flag  4 digits   2 0 49 49  LJ Ld L I 21  LL UPC 13   10 digit 13  UPC 8 5 digit 8  Code  b03     Code is used to set the codes for department  group  etc  for totals accumulations  Enter the code numbers  for each item  then press    ENTER  After setting  confirm that settings are correct      Menu No   Description  Parameters             b03 01 Department Numeric entry  2 digits Default   3
27. 1  b03 02 Numeric entry  2 digits   Default   42    503 03 UPC 8 Reference Numeric entry  2 digits Default   42  b03 04 UPC 13 Reference Numeric entry  2 digits Default   45                      Code format                     step P01 16 in PLU programming        S4 4 BC 3000    Service Manual   Rev  1    Chapter S4  Setting Mode    Initial Data Setting  b04     Initial Data Setting is used to set reference values for PLU programming  Enter the number corresponding to  the desired parameters  then press    ENTER  After setting  confirm that settings are correct      Menu no  pesen                            b04 01 Register code   Enter 3 digits Not used in USA    Select item by using O       1  Prohibit    Enter  0  Use by setting  04 02     Date Print 2  Pack Date    Enter  0   1  indicates   3  Expire Date    Enter 3 digits  shelf life in days  same day   4  Both    Enter 3 digits  shelf life in days    Select item by using     gt    1  Prohibit    Enter  0  Designated  204 0347   Pack Time 2  Internal    Enter  0  time  0 11   AM    3  Designated    Enter 4 digits indicating time 12 to 23   PM   Example  for 8 AM enter 800  for 2 PM  enter 1400     Select item by using     gt    1  Prohibit    Enter  0    2  Designated    Enter 4 digits indicating time  Designated  004 04    Expire Time Example  for 8 AM  enter 800  time  0 11   AM    3  Relative    Enter 4 digits 12 to 23          Example  To increase internal time by 3 hours enter   180   Setting increments are 60      
28. 890 2365618501234        012365414                   PACKEDON   548   NETWT          08 96 NV 04 96 4 98 0 32         i       BC 3000    Service Manual    Rev  1    Appendix       A5 Chinese J apanese English Language Firmware     Firmware C 0877  amp  F 0218     Operation    All operations remain the same as the standard BC 3000 except for the entry of text as described below   1  Character Sizes available   3  large  24 char  per line max   Chinese  Japanese  and or English     2  small  24 char  per line max   Chinese  Japanese  and or English   1  ingredient  48 char  per line  English only   2  Chinese Japanese vs  English characters    Press the BLANK key between NORMAL and REVERSE to switch between Chinese Japanese and  English character entry     Chinese Japanese    triangle above SAVE is on  default       characters are entered as a four digit code  refer to JIS character list  available separately     English   triangle above SAVE is off      enter letters and numbers using the standard keyboard      characters are not shown in the display    Chinese  Japanese  and English characters may be mixed on the same line  except character size    1      BC 3000    Service Manual    Rev  1 Appendix   9    Appendix    Sample Labels             H                                      TROUT  i        4 98 1 29          4 98 1 29       TOTAL PRICE                                                          B 1       THRE  CHARACTER SIZES     B g s ox                                 
29. 9  On Line Setup  08   Preset Key 21   Nutrition  09 PLU List 22   Price Change  12   Total Mode Select 01   Daily Total                            03   Monthy Total        b12   b12                                                                          13   password 01   Registration Mode  02   Total Mode    b13   b13      03   Subtraction Mode   14   Default PLU 01   Default PLU Number    b14   b14        54 2 BC 3000   Service Manual   Rev  1    Chapter S4  Setting Mode    54 2 SETTING PROCEDURES    This section describes setting procedures for the items in the setting menu   Label Format  b01   Label Format is used to set the label print format     For each item to be set  enter the number corresponding to the desired parameter  then press    ENTER                                                     0  Receipt   1  60 x 44mm   2  64 x 47mm See Sec S2 1 for complete listing  3  64 x 85mm S H    4  64 x 59mm S H        0  Title not printed        601 04 Field title print 1  Title printed Select if scale will print titles    Label format  No     Store name  0  Not printed  b01 05 4  Printed Select if scale will print store name and address    Size three characters  15 x 30  1 line   1 0  Size one characters d x 14   1 line 2 0 5   0 5   2 7mm  1 0   5 4mm  2 0   10 8mm   4 0   21 6mm  9 0   48 6mm     b01 07 Label Length 30 0 87 5  0 1 steps  Setting value  label length   label gap     Gap 85mm maximum length    b01 09 Sensor 2 50 0 150 0  0 1 steps  Gap sensor default   1
30. C 3000    Service Manual   Rev  1    Appendix                A                    X 19818 0  ex esn                   07314 9818s               1                           8JON        eui            pejuud                     Aue op se    seseaJoul osje           9590  JO                                                             1X9  BU  SY               OU  JO  14         eui                                      pue   5        Jo senjeA          9                    L    cs    pup          xl j       j                     11000          loquis  20   27      800 0200                           20  9   210 vero   ie                        Sp             ie                  97  rr  850          JOQWIAS     1 e    pero          IoquAS             9850   ze    04   6                         ofereo  ze  wem zororo     6660             9004                  9 20   82                     86      g   moe           82                         96                             504  86    EMEN E  1500  z900   92   seoeld   6   810  0000   22   1uBI8M    210       5      900  8960   82   eoud  16 01 405  2500                  0000  6666   30                           62         A    A X                 pyepuels                      0006                              LO                                             LO                                                                                                                          T                            Oleje  ojojo           120 8 
31. C99 03 03                C99 03 04 PASS               Note    If initialization is not successful   Err  is displayed     55 16    BC 3000    Service Manual    Rev  1    Chapter 56  IF 21FD Errors    56 IF 21FD Errors    Refer to the table below when an error occurs during data transfer between the BC 3000 and the IF 21FD  Floppy Disk recorder      unir               Err 2 Floppy disk does not verify                         data to from disk  e Create new master disk   Err 3 e No disk in IF 21FD floppy disk e Install DS  DD floppy disk into  recorder  recorder  e Bad IF 21FD disk drive  e Repair IF 21FD   4 Err 4 Cannot record to floppy disk because            write protect tab on floppy disk  it is write protected  to correct position    5 Err 5    Attempting to over write existing file     Select an unused file number  on floppy disk   e Attempting to receive  verify  or Select an existing file number   delete a nonexistent file on floppy  disk   Err 6 IF 21FD floppy disk unit not Check that only dip switches 2 and  configured correctly  5 are in the down position  Check that the IF 21FD has the  latest firmware version  J 209N    e Use 9 pin cable  not 25 pin cable     Err 7 Parity error in communication Check scale CPU board   protocol   Err 8 Floppy disk memory overflow    Restart with a blank floppy disk  e Erase unused files from floppy disk   Err 9 Operation error  Begin SAVE LOAD procedure again  following correct procedure   NN    Floppy disk format error  Reformat 
32. ECTOR 3    M     2  Arles  CONNECTOR 7 22       3 A  2 NNECTOR 4                55    CONNECTOR 5    NEC EE  CONNECTOR 8        CONNECTOR 9    CONNECTOR 10  7 MAIN BOARD     gt        BC 3000    Service Manual    Rev  1    Chapter 3  Parts Disassembly  amp  Replacement    3 4 DISPLAY UNIT REPLACEMENT    Replace display unit   1  Carefully remove the cover   2  Remove the four screws which secure the  display unit           7 SEGMENT DISPLAY    CD  SCREWS  4     CAUTION  100000     To avoid damage to the cover  open it slowly and caretully      Avoid touching the display unit     BC 3000    Service Manual   Rev  1 3 7    Chapter 3  Parts Disassembly  amp  Replacement    3 5 LOAD CELL REPLACEMENT    1  Remove the upper cover   Refer to Section 3 2 of this manual for upper HEX SCREWS  3   cover removal procedure     2  Remove the load cell unit  LOAD CELL UNIT  1  Remove the three screws which secure  the load cell unit   2  Remove the load cell unit     3  Remove the A D board   1  Remove the screw which secures the A D  board   2  Slide the A D board from its plastic bracket  and disconnect Connector A   3  Remove the load cell output cable   soldered in five places         CAUTION               e The load cell output cable has five soldered  points  When replacing be sure that the wires  are in the correct order    e After replacing the load cell unit  perform a four   corner test   Reference  Section 5 5 of this  manual     GREEN  WHITE    RED          3 8 BC 3000   Service 
33. EL  SENSOR  VOLUME UNIT    RS 232C I2NET    SWITCH PIN  TO I2NET  ORDINARY 5 PIN AND  CONNECTOR i2NET SIOE     BATTERY  SWITCH    BATTERY    CHIP1  U13   HN27C4001G  FONT EPROM       F1 350 mA  250 V   12 V DC     T F2 1 A  250 V  45 V DO     POWER UNIT  TO CN2    TO OC DC  CONVERTOR  11    Chapter 4  Electronic Configurations    Board Functions     Control of overall unit via CPU  V40      EPROM  Program memory  4 Meg type  2  are installed  Process weight data from A D board  Key data input  Price calculation  Display of weight  price and unit price data  Label advance motor output  Thermal head printing output           output  e Label sensor input    Battery Switch BATTERY SWITCH    A lithium memory backup battery is included LITHIUM  in these units  M    After installation  make sure the battery switch  is set to ON          Note    This scale uses    rechargeable lithium battery  Normal charge is 3 6V  Battery switch is set to ON at  time of shipment from factory                      There is danger of explosion if this battery is incorrectly replaced  Replace only with the same or equivalent  type recommended by the manufacturer  Discard used batteries according to the manufacturer s instructions     4 4 BC 3000    Service Manual    Rev  1    Chapter 4  Electronic Configurations    4 4 A D BOARD     830     The A D board converts analog weight data from the load cell into digital data  and performs automatic span  control and zero compensation     External View        
34. English     2  small  24 char  per line max   Korean and or English     1  ingredient  48 char  per line  English only   2  Korean vs  English characters    Press the BLANK key between NORMAL and REVERSE to switch between Korean and English  character entry     Korean   triangle above SAVE is on  default       characters are entered as a four digit code  refer to KIS character list  available separately     English   triangle above SAVE is off    enter letters and numbers using the standard keyboard      characters are not shown in the display    Korean and English characters may be mixed on the same line  except character size 1      BC 3000   Service Manual   Rev  1 Appendix   7    Appendix    Sample Labels    SELLY   PACKED ON    wou 08 96 KV 04 95 5 99 0 32      ue                  08 96      04 96 14 56 0 32           Im uc                                            ONT  BB pCR Mae TS ta                   50 8    PACKEDON    NX 08 96 KW 04 96 4 98 0 32               Appendix   8                    FR ESH UB AS EYE  INGREDIENTS  ean HD  WHEA T  SNCT LAUR   NIACIN  SUGAR  500   WHEY  60805    296599 se Tes ae          oser    PACKED ON  2             PC        Li    NV 08 96 1   1 99        TOTAL PRICE                  uL T PACKED ON  NOV 08 96 NOV 04 96 4 98 0 32      TOTAL PRICE _       31 3     38        OF AMERICA                                                 oo 401  A    TEST LEER 0 0002    FONT SITE OKE        T PEER  48 CHARACTERS PER LINE  2 5  12345573901 234561
35. Manual   Rev  1    Chapter 4  Electronic Configurations    4 ELECTRONIC CONFIGURATIONS       4 1 CONNECTOR CONFIGURATION    LABEL ADVANCE LABEL  MOT    H        SENSOR    DISPLAY BOARD   P 865        DC DC  CONVERTER           POWER SWITCH POWER FUSE    POWER PLUG    BC 3000   Service Manual   Rev  1 4 1    Chapter 4  Electronic Configurations    42 POWER UNIT    The power unit performs efficient voltage conversion  stabilizes low voltage  and supplies power to the  various units     External View          FUSE 6 34  125V    Block Diagram    SLS 100P  AC100 to 115V    POWER UNIT         3  AC100 to 115V           5A 125V POWER  FUSE SWITCH      24V 1 2 3 6   GND 4 5 6 O    MAIN BOARD            THERMAL HEAD   24   LABEL ADVANCE  MOTOR    DISPLAY               12V       CONVERSION    5  CONVERTER  DC DC  CONVERTER         45V LOGIC   DISPLAY          4 2 BC 3000    Service Manual    Rev  1    4 3 MAIN BOARD  P 864     Chapter 4  Electronic Configurations    This board is equipped with a 16 bit microprocessor and is used to process scale data  The board is multi   layered  and its high precision construction is designed to reduce electrical impedance  electrical noise  and    static electricity     External View                     5  ON THE A D  BOARD    TO KEYBOARD    1615  CHIPO  012   HN27C4001G  MAIN EPROM    TOLABEL  FEED MOTOR    TO THERMAL HEAD    LABEL SENSITIVITY  ADJUSTMENT     PRESET AT TIME OF  FACTORY SHIPMENT     BC 3000   Service Manual    Rev  1          TO LAB
36. Send  C99 02 02   This item is used to transmit data from the scale  to an IF 21FD interface unit     Enter the number corresponding to the file s  to       sent  then press    ENTER  C99 02 02     0 0              File Mode ENTERED    NUMBER  1 All Files                To start transmission  press L1 PRINT     Entry No     3 E  ROM File       Master File contains all data programmed in Registration Mode   E ROM File contains all configuration setting changes made in Setup and Test Modes     1 3 Receive  C99 02 03   This item is used to receive data from an IF 21FD  interface unit     Enter the number corresponding to the type of  file s  to be received  then press L1 ENTER  C99 02 03 No 0 0                To start reception  press L1 PRINT                    Title File    Group   Sub Total      File is compatible with other 3000 Series scales     Message Master     Nutrition File       1  Master File contains all data programmed in Registration Mode    E ROM File contains all configuration setting changes made in Setup and Test Modes   2  Master File contains file numbers 4 9 and 12 21   3  E ROM File contains file numbers 10  Label Format  and 11  Setup File      IMPORTANT  When upgrading firmware or transferring files from one model to another  DO NOT load 11  SETUP FILE   This file is incompatible and will cause unintended configuration settings     55 14 BC 3000    Service Manual    Rev  1    1 4 Verify  C99 02 04   This item is used to compare IF 21FD and BC   3000 data
37. This item is used to clear all configuration  changes programmed in the Setup Menu  and Test Menu     Press O ZERO twice  When ROM data  has been cleared   PASS  is displayed       Note    This step MUST be performed  when upgrading EPROM firmware chips     3  Test Set      2 03     This item performs the same function as  steps     2 01 and   02 02 above with the  additional feature of creating the following  test data     PLUs 1 through 10  Store Name Address 1    Press    ZERO twice  When Test Data has  been registered   PASS  will be displayed     55 6                                  C02 01 PASS  C02 02 PASS  C02 03 PASS          BC 3000    Service Manual    Rev  1             3 Thermal Head                   1  Head Resistance Value  C03 01     This item is used to set the thermal head  resistance value     Referring to the table below  enter the  resistance value according to the displayed  data     Enter the value  then press    ENTER              9         2  Print Usage in KM  C03 02     This item is used to display in kilometers  the amount of thermal head usage     To clear usage data  enter  0  then press  O ENTER     PLEASE NOTE     Chapter S5  Test Mode          C03 01       573       The resistance value can be automatically   read  from the thermal head by pressing     gt            C03 02            When replacing the thermal head be sure to clear the usage data     When returning a defective thermal head to the Service Center  please make a notation of the 
38. U   Referring to the programming manual  enter PLU data registration in Registration mode     Perform print test   Load a roll of labels or receipts  and confirm that printing is correct  Refer to Chapter S5  Test Mode 3   Thermal Head      Perform totals clear   Refer to the operation manual     Back up data   Back up the registration data on a floppy disk  Refer to Chapter S5  Test Mode 99  Data Transmission       2 BC 3000    Service Manual    Rev  1    Chapter 3  Parts Disassembly  amp  Replacement    3 PARTS DISASSEMBLY  amp  REPLACEMENT       This chapter explains the procedures for disassembling and replacing the main components  Please be  careful not to drop or strongly impact fragile parts such as the display unit and circuit boards  Also  before  disassembly  be sure to turn off the power switch and unplug the power cord     3 1 DISASSEMBLY VIEW AND PART NAMES       BC 3000    Service Manual   Rev  1 3     Chapter 3  Parts Disassembly  amp  Replacement    Part Name Key    me   Pme    77            se Themal head        s                     1217         These parts vary with country   Only the software of PWB  P 864 varies  the board itself is  common to all countries           Note    Only the main parts are listed here  For a complete listing of parts and their corresponding parts  numbers  refer to the BC 3000 parts list     3 2 BC 3000   Service Manual    Rev  1    Chapter 3  Parts Disassembly  amp  Replacement    3 2 UPPER COVER REMOVAL    1  Remove the weigh 
39. ardware    A shielded 4 conductor twisted pair cable is used to inter connect the scales  The cable is terminated at  a 9 Pin Sub Miniature D Type male connector  Grounding is made at only one point   the master scale  chassis  At each satellite scale the ground wires are  daisy chained   The ground cable at the last scale  is not used     Cable Pinout  straight through configuration     Pair One 5      5 Data  9      9 Data  Pair Two 3      3 Signal Ground    7      7 Frame Ground      Programming    The following programming steps are available only at the master scale   P01   PLU Editing  P02   PLU Name  P22   Price Changes      Operation    A BC 3000 system scale operates the same as a normal stand alone machine       Totals       BC 3000 system scale operates the same as a normal stand alone machine  Totals must be taken at  each machine separately       Errors    If a satellite scale is not communicating the master scale will display  On Line Error No X    where X is the satellite number that is not communicating       Miscellaneous    If a satellite is to be removed from the system  reset its ROM switch number 2D   0  See step 2A above     Appendix   6 BC 3000    Service Manual   Rev  1    Appendix    A4  Korean English Language Firmware        Firmware C 0840  amp  F 0208   Operation    All operations remain the same as the standard BC 3000 except for the entry of text as described below   1  Character Sizes available   3  large  24 char  per line max   Korean and or 
40. d     2 2 INSTALLATION SITE CHECK    Check that the installation site conforms to the following conditions     e Site is stable and level       Scale will not be exposed to water or other liquids       Scale will not be exposed to direct sunlight for long periods      Scale will not be exposed to wind or strong vibration    e Installation site should be sufficiently spacious    e Dedicated  grounded circuit is available     2 3 ASSEMBLY    Assemble the display components as follows     Thread the display connector cable through the display pole    Attach display pole to the plastic display housing with 2 screws  M4    Connect cables    Attach the display to the main body with 2 screws  M4     Cover the screws with the plastic screw caps          Ro               DISPLAY  PLASTIC CAP    MAIN BODY    DISPLAY POLE    CONNECTOR    BC 3000    Service Manual   Rev  1 2 1    Chapter 2  Set Up    2 4 SET UP SEQUENCE    1     Perform RAM clear sequence   Insert the power plug into an outlet  Referring to Chapter S5  Test Mode 2  RAM Clear   initialize all the  RAM data     Set print format  label length and sales mode according to user s specifications   Service manual reference sections     e Print format setting   Chapter S5  Test Mode7  Label Format      Label length setting   Chapter S4  Setting Mode 1  Label Format      Sales mode setting   Chapter S5  Test Mode 8  Sales Mode     Register date and time   Referring to the programming manual  enter the date and time     Register PL
41. d and the seal replaced  Never cut    the base seal unless required     BC 3000    Service Manual    Rev  1    Chapter 3  Parts Disassembly  amp  Replacement    5  Remove the upper case    1  Lower the side panel in the direction of the  arrow    2  Cut the seal wire  and remove the seal wire  screws    3  Remove the four screws which secure the  upper case  then carefully lift the cover off  the main body        CAUTION        After the base seal wire has been cut  it is necessary to have the scale re inspected and the seal replaced   Never cut the base seal unless required     BC 3000    Service Manual   Rev  1 3 5    Chapter 3  Parts Disassembly  amp  Replacement    3 3 CIRCUIT BOARD REPLACEMENT    1  Remove the power unit    1  Remove the two attachment screws from  the power unit located in the lower part of  the scale    2  Remove connectors A  amp  B     2  Remove the main board   1  Remove the attachment screw from the  main board   2  Slide the main board toward you  and  remove connectors 3 8     3  Remove the keyboard   1  Remove connectors 9 and 10 located on  the main board beside the keyboard   2  Peel off the keyboard starting from the  corner     CAUTION   If the keyboard is removed even once  it becomes  unusable  Never remove unless necessary     4  Remove the A D board   Remove the A D board referring to the  procedures described in Load Cell  Replacement section of this manual  Section  3 5      CONNECTOR A       ATTACHMENT SCREWS    2 MAIN BOARD      CONN
42. fault PLU  014                 E 54 8  TEST MODE ce                              nette se 55 1  951 Menu 0       S5 1  55 2 Test Mode                                                                                      S5 2  1  Hardware Test  C01   Calibration              S5 2  2                     C02  e einai                 S5 6  3 Thermal                5                  ree 55 7  4 Sens  r Check dit  nr                    S5 8      Memory Check  C05  P S5 9  6  ROM Switch Number Select    06                                     S5 9  Ta       opc ELE Dra DD 55 10  8  Sales Mode    S5 11  10  Preset Function Key                                    S5 12  99  Data Send Load              S5 13   zralutall 19  le                                      S6 1  DC DC Converter Schematic Diagram                                                 Appendix 1  P 864A Circum Diagram                 orco CCo ds ec b d Appendix 3  BC to BC System Set  p                                       Appendix 5  Korean Language Firmware        Appendix 7  Chinese Japanese Language Firmware                                              Appendix 9  Label Format Worksheets                                                              T T    Appendix 11  Dual Weight Range Notice                                                                            19    Contents   ii BC 3000   Service Manual   Rev  1    HARDWARE SECTION       Chapter 1  Introduction    1 INTRODUCTION       1 1 MAIN COMPONENTS      BC
43. floppy disk    Err 66 e Data on disk is corrupted  e Create new master disk  File is too large for scale memory      Reduce file size and reload in to  scale s memory   Scale memory is corrupted     Clear scale memory  reload disk   Err 73 IF 21FD floppy disk recorder not   Power off scale and connect IF   connected  21FD floppy disk recorder  Incorrect disk format  e Reformat floppy disk        BC 3000   Service Manual   Rev  1 S6 1    APPENDIX       Appendix           D   m         D   5     D        Ww        5  8       gt                   Q        Al       Appendix   1    BC 3000   Service Manual    Rev  1    Appendix    Appendix   2 BC 3000   Service Manual   Rev  1        8  7  6      m            dva CL    Wig             9076 2   40   24  41   420           1                                                                                              v           gt        gt  8  8  r  id          5        8     z          4            5     3  Il                4 4          gt   D  3  8      4 3  a  9 0  Or                9                2    z eg 8   gt  u                    M            7   S8 HA d98   03                    2                               Mer y        cet                                        N                 0         Appendix    A3 BC to BC System Setup      BC 3000 Master Satellite Communication     Firmware B 0209E  amp  F 0194   1  Overview    The BC 3000 has limited communication capabilities as compared to the AC 3000 series  Important  s
44. ht  readings     1     Revised Label Formats The four standard label formats have been altered  The format worksheets can  be found in Appendix A6 and are posted in the Distributor section of the Rice Lake Ishida web site at   http   www ishidaretail com     The four formats are         60mm x 44mm  standard    64mm x 47mm  standard    64mm x 85mm  Safe Handling    64mm x 59mm  Safe Handling    Using old Label Formats Label formats that were created on single range BC 3000 scales must be  modified for use with a dual range BC 3000  After loading them from an IF 21FD recorder the decimal  point position of any weight fields must be moved one place to the left  This procedure is straight forward  and listed here     Enter the Test Menu  C00   Power ON holding the  1  key    Enter the Label Format step    07 00      7     ENTER    Select the label format 1 4  C07 01   format number  PLU key    Enter    Flag Change  area  C07 01 01   SIZE    Use the RIGHT ARROW to move across to column 17  decimal point location    Use the DOWN ARROW to move down to the Weight field  refer to worksheets to determine  Weight field number     7  Reduce the decimal point value by one   Example  Current value is 02  input 01  press ENTER   8  Print a test label to verify there are now three digits after the decimal point in the Weight field   9  Make similar changes to the Tare Weight and SubTotal Weight fields   10  Press END  turn the scale off     go                 Existing PLU Files PLU files fr
45. ht or are  continuously lit     Input to some or all  keys is not accepted     Registration data  changes     All of the display  segments extinguish  during operation    Partial printing or no  printing at all       Power plug mis inserted     Fuse is blown      Main board defective     Power unit defective     Power switch defective       Reinsert power plug     Replace fuse     Check  replace main board    Check  replace power unit     Check  replace power switch       Main board defective   Check  replace main board    Keyboard defective    Check  replace keyboard      Load cell defective    External vibration     Main board defective    Power unit defective       Four corner screw making  contact with limit bolt     Foreign matter under weigh  platter or load cell      Load cell defective      Main board defective      Program not running     Main board defective  9 Display board defective      Loose connection on keyboard  cable    Keyboard board defective      Battery defective    Main board defective     Ext  noise static electricity      Power voltage fluctuations    Power unit defective      Display board defective      Main board defective       Thermal head cable defect    Power unit defective     Thermal head defective     Main board defective      Check  replace load cell     Check  change installation site    Check  replace main board      Check  replace power unit      Perform four corner test     Remove foreign matter   G Adjust  replace load cell      Check 
46. l Head Cleaning                                      enne nnne 5 3  5 5 Other Adjustments  Label sensor                          5 3  6     TROUBLESHOOTING                                                               6 1  6 1 Periodic Parts Replacement  MTBF                 end             6 1  6 2 Malfunction Troubleshooting Chart    6 2     3    6 3    BC 3000    Service Manual   Rev  1 Contents        SOFTWARE SECTION     1     52     53     54     55     56   Al   A2   A3     4     5     6   7        OUTLINE OF       51 1  INI IU TAB t                  51 1  PRINT FORMAT MODIFICATION      S2 1  52 1 Print Format OVv  rVI W                                 S2 1  522 Label Format Modification Range ustensiles S2 1          3 Format      AMON                                                            S2 1  DISPLAY MODULE                       o                               S3 1  90 1  Display Module          VIG                                     53 1  53 2  Root and SUB Menu Selection sun asus emmener 53 1  SETTING MODE                                                           S4 1  54 1 Menu Schemalic                                                    MU  54 1  54 2 S  tting 0600 6 ep 54 3  1  Label Format  DOT  er 54 3  2          2002 c EE S4 4      Code ee      54 4  4  Initial Data S  nat 54 5  5  IPE File  D08                      54 6                                      54 7  7  Total Mode Select  b12                                   ue 54 8  B  8 54 8         De
47. nction    DATE TIME   Displays Date Time for 3 seconds              e  MESSAGE Call up ad message  PF 2  STORE Call up store name  PF 3  PF 4   x                Call up POP    FIX PRICE Set fixed price  7 SAVE Save PLU        o                          Set bakery weight in ounces    12    DISCOUNT Set discount  New Total Price        55 12 BC 3000    Service Manual    Rev  1       Chapter S5  Test Mode          99 Data Send Load  C99           Data Send Load is used for data communication with an IF 21FD interface unit     Preparation  Before attempting to transmit data  make sure the BC 3000 is connected to the IF 21FD unit  and the scale  and IF 21FD power switches are ON       Note    1  All IF 21FD operations are performed from the BC 3000     2  Before using a new floppy disk perform step 99 03 to format the disk    Use 2DD type disk only      1  Transfer File  C99 02     Transfer File is used to transmit individual data  files     1 1 Select IF 21 file No   C99 02 01   Enter the number corresponding to the desired  file number  1 to 8   then press O ENTER             C99 02 01 No 0 0       FILE ENTERED  NUMBER NUMBER      Note    1  Press     gt  to see which files have been used previously   2  Connect IF 21FD to the BC 3000 using the 9 pin cable supplied with the IF 21FD recorder   3  Set IF 21FD DIP switches 2 and 5 down  all others are up   4  For communications error codes  see chapter S6     BC 3000    Service Manual   Rev  1 55 13    Chapter S5  Test Mode    1 2 
48. om single range BC 3000 scales are not fully compatible with the new    dual range BC 3000  Tare weight values are low by a factor of ten     Example  1  Old tare is 0 04  Dual range BC 3000 reads this as 0 004  This is then rounded up to 0 005  dual  range BC 3000 counts by 0 005 therefore the last digit must be either a    O    or    5      2  Old tare is 0 12  Dual range tare is 0 012  rounded down to 0 010    Networking BC 3000 dual range and single range scales cannot be networked together  Tare weight  values will not transfer correctly resulting in the decimal point being off by one position  In other words   the tare value will be either ten times too large or too small     If a new BC 3000 will be added to an existing network  this should be specified at the time the order is  placed     BC 3000    Service Manual    Rev  1 Appendix   19    7          ISHIDA  ISHIDA CO   LTD     44 SANNO CHO SHOGOIN SAKYO KU  KYOTO  606 J APAN   PHONE   075  771 4141   FACSIMILE   075  751 1634   TELEX  05422065 SCALES J   CABLE ADD   SCALES KYOTO    IW512P1003    
49. paper for report printing  this adjustment is not necessary     MAIN BOARD LABEL SENSITIVITY ADJUSTMENT VOLUME  VR1       The main board  P 864  label sensor adjustment volume  VR1  generally does not require adjustment  it  is set before factory shipment         Label sensor adjustment is ordinarily through the adjustment method steps 1 and 2 described above       The value for label with backing paper must be greater than 200  If the value is less than 200  label feed may  be inconsistent  Ideal value is between 240 and 250     5 4 BC 3000    Service Manual    Rev  1    Chapter 6  Troubleshooting    6 TROUBLESHOOTING    This chapter describes periodic parts replacement and troubleshooting countermeasures for error messages     6 1 PERIODIC PARTS REPLACEMENT  MTBF      The following parts need to be periodically replaced   MTBF   Mean Time Between Failures    1  Thermal head    Replacement period  When label advance distance reaches 30 km     2  Display module  Display board      Normal life expectancy  Under normal usage conditions  30 000 hours     3  Print roller    Replacement period  When label advance distance reaches 300 km     BC 3000    Service Manual   Rev  1 6 1    Chapter 6  Troubleshooting    6 2 MALFUNCTION TROUBLESHOOTING CHART    Scale cannot be  powered up     Test mode is entered  at power up    Dashes       remain  in the weight display    Displayed weight is   different from actual  weight  or  displayed  weight fluctuates     Certain segments do  not lig
50. platter   1  Place the scale on a level surface  WEIGH PLATTER  Rotate the adjustment feet to level the scale if  necessary   2  Unplug the power plug from its outlet   3  Lift off the weigh platter  keeping it horizontal        POWER PLUG      Note    When replacing the weigh platter  align the platter pins with the rubber inserts on the platter base     2  Remove the platter base   Remove the four attachment screws  then lift off the  platter base     PLATTER BASE SCREWS  4          Note    After replacing the platter base  perform four corner adjustment  Refer to Section 5 5      BC 3000    Service Manual   Rev  1 3 3    Chapter 3  Parts Disassembly  amp  Replacement    3  Remove display unit   1  Remove the two screws  M4  that secure the  display pole to the main body   2  Carefully lift up the display unit and disconnect  connector A   3  Remove the two screws  M4  which secure the  plastic display housing to the display pole     CAUTION         M4 ROUND  HEAD SCREWS    In order to avoid damage to fragile components  be careful not to drop or strongly impact them     4  Remove the operation keyboard panel   1  Cut the base seal wire   2  Remove base seal wire screw B   3  Remove both screws C     The base seal wire is only used for countries  requiring a base seal  For other specifications  remove  only screws B  amp  C     CAUTION     BASE  SEAL  WIRE       p X               SCREWS            After the base seal wire is cut  itis necessary to have the scale re inspecte
51. program master BC 3000 to ignore missing     Satellite scale has been removed from the satellite scale  network        Ka To clear error message from display  press the CLR key     BC 3000   Service Manual    Rev  1 6 3    Chapter 6  Troubleshooting    6 4 BC 3000    Service Manual    Rev  1    SOFTWARE SECTION       Chapter S1  Outline of Software    51 OUTLINE OF SOFTWARE    S1 1 MEMORY MAP    00000H                  GENERAL AREA I  IMAGE RAM AREA    MASTER RAM  ADMINISTRATION AREA    10000H    20000H    1M SRAM  40000H  f  NOT USED     60000H    80000H  PROGRAM AREA    A0000H  CHARACTER ROM AREA    C0000H    E0000H    4K    EP ROM       BC 3000   Service Manual    Rev  1 S1 1    Chapter S2  Print Format Modification  52 PRINT FORMAT MODIFICATION    Label printing area can be changed to conform to user s label specifications     52 1 PRINT FORMAT OVERVIEW    The BC 3000 has four types of default label formats  These types  shown in the table   serve as the base  settings which can be modified as needed     Firmware B 0209D and higher   Firmware B 0312 and higher   Single Range weighing   Dual Range weighing    Format  Label     Format   Label          64x85mm S H  64x85mm S H   64x37mm Non UPC 64x59mm S H         2 2 LABEL FORMAT MODIFICATION RANGE    The label printing areas are divided into three sectors  Product name  Data  and    Store Name and address  The only print format sector which can be modified is the data sector     Product name sector    Store name and addres
52. rmal Head 03  Print Density           02 Print Usage in KM    04   Label Sensor Adjust   003      4   Sensor Check   568  Asterisk  Key   00   displays date time  5   Memory Check for approx  1 second   C05  02   Extra Message Call  Up Key  6   ROM Switch No  Select 03   Store Call Up Key   C06  05  POP Set Key  06   Fixed Price Set Key  7   Label Fornat 07  Save Key   C07  08   Discount Key  8   Sales Mode 01   Mode 09   Dollar     Key   C08     08    10 Percent     Key  12   Fixed Weight  10   Preset Function Key  C10       C10   02   Transfer File    101  Select IF 21 File No    ees 03   Initialize Disk 5 send      eceiv   58977 04   Verify  05   Delete   C99 02        BC 3000   Service Manual    Rev  1 55 1    Chapter S5  Test Mode    55 2 TEST MODE PROCEDURES             1 Hardware Test  C01           1  A D Check  C01 01     This item is used to calibrate the scale                                                                                                   4257 4257 10  A D CONVERSION A D CONVERSION AREA NO   SPAN ADJUSTMENT VALUE INITIAL VALUE     Press ZERO Key     77  1     1    s initial A D       SNL     value 2000     1 count         1  1  Remove span         weight from platter  Yes        1  1  1  Press TARE Key  1    Place 30Lb span      2  SPAN   weight on platter  ADJ   7 1     1  s A D change    value within 30000 2  count               Remove span weight  from platter   3  DATA            Press button on A D board             55 2    REGISTRATION    BC
53. s sector      Note    Product name reference chapter  Chapter 4 Setting mode b01  Label Format   Note that the number  of Store name and address and Product name lines is fixed        S2 3 FORMAT MODIFICATION METHOD    Print format change is performed in Test mode  For more details  refer to Chapter S5 Test Mode 7     BC 3000    Service Manual    Rev  1 S2 1    Chapter 53  Display Modules    S3 DISPLAY MODULE    53 1 DISPLAY MODULE OVERVIEW    Hi                 WEIGHT w  UNT PRICE 5 0  171 2  5          ECT       IUUD                       1  Root menu No    2  Submenu No    3  Selected item s number   4  Selected parameter s number    53 2 ROOT AND SUBMENU SELECTION    This section describes the procedures for selecting the root and submenus        Root Menu Selection Procedure    Enter the number of the Root menu to be displayed  then press O         Press      on the setting mode display to switch the root menus in sequence         Sub Menu Selection Procedure  Press      ENTER on the root menu display     e Enter the number of the submenu to be displayed  then press O      Press      to switch the submenus in sequence     Note    Press    END to return to the mode displays     BC 3000    Service Manual    Rev  1 S3 1    Chapter S4  Setting Mode  54 SETTING MODE    The Setting mode is used to input settings to conform with user requirements  Enter Setting Mode using  password 6000  followed by the MODE key     54 1 MENU SCHEMATIC                                           
54. settings  0   Prohibit  1   Permit    b12 01 DAILY TOTAL       b12 03 MONTHLY TOTAL    Password  b13     Password is used to change the password for Registration  Totals  and Subtraction modes  Enter the 4 digit  password then press    ENTER      enn   ET        Note    1  The only value which cannot be entered is  6000      2  The setup menu password cannot be changed from 6000        Default PLU  b14   Used to set the open PLU value  Enter the numbers  6 digits   then press    ENTER       MenuNo    Setting Description Entry Contents       b14 01 Open PLU Numeric entry  6 digits       Note    To disable this feature  enter  0      S4 8 BC 3000    Service Manual    Rev  1    Chapter S5  Test Mode    55 TEST MODE    To access Test Mode  Turn on the power switch while holding down any key  Test Mode will be called up     S5 1 MENU SCHEMATIC                                                                                                                                                                                                                                                                                                          Test Mode Sub Menus  1   Hardware Test        01   A D Check   C01  02  Key Check  03   Display Check  04   Net Check     101   I  Net RAM CHeck    05   Program No  02   Loop Back Test   001     03      Net Program No   2   RAM Clear     01   All RAM Clear  C01 04       C02  02   E  RAM Clear  03   Test Set     02      3   Thermal Head Setting 01 The
55. t the gap between labels  and functions to ensure that  labels are printed correctly one at a time     External View    LABEL SENSOR       RA See Section 5 5 for adjustment procedures     4 8 BC 3000   Service Manual   Rev  1    Chapter 5  Thermal Head    5   THERMAL HEAD    5 1 OVERVIEW    This 448 dot thermal head is specifically intended for use with label printers     5 2 SPECIFICATIONS  Specification Sheet    Type LH31241  Double density thermal head  TDK  Overall dot count 448 dots  Dot pitch 0 135  W  x 0 15mm  H       7        Configuration       HEAD RESISTANCE VALUE    BC 3000   Service Manual    Rev  1 5 1    Chapter 5  Thermal Head    5 3 THERMAL HEAD       USTMENT    If the printing surface of the thermal head and the top line of the print roller are not properly aligned  then  print quality across the width of the label will be poor     First  print a test label  and if the clarity of the printed characters is not satisfactory  perform adjustment  according to the following procedure     1  Loosen by 1 4 turn the two thermal head  attachment screws   2  Manually adjust the position of the thermal  head so that the top line of the roller and  the thermal head print surface are aligned   Print out another test label  and note the  print density  If not satisfactory  adjust the     position of the thermal head  then print    ATTACHMENT SCREWS  2     another label  Repeat until print density is  correct    After adjustment  retighten the two  attachment screws      
56. thread labels   Err 10 Discount price is equal to or greater than the Check the discount price registration   original price     Internal database has become corrupted  Perform memory clear     Memory in  FAT  area has been corrupted  Re initialize all memory including RAM and  Err 40  E2ROM  Err 42 Malfunction in main program  does not start up     Check possible CPU board failure        Check firmware chips    Memory in E2ROM has been corrupted Re initialize with E2ROM clear     Err 50 A D board is disconnected or malfunctioning    Check A D board cabling      Replace A D board   Err 51 NV RAM  calibration data  in ND board has been  Recalibrate scale  corrupted    Err 56 Scale is unstable or was turned on with some Remove internal external cause of instability   object on the platter    Err 57 Scale was turned on with some object on the Remove all objects from the scale and then turn  platter  on the power     Transaction results cannot be written in to Clear scale totals    memory due to corruption of Totals area  Power scale off after RAM clear  do NOT    Incorrect Memory clear procedure  use RESET key      Memory has become corrupted  Perform RAM clear      Memory is full  Re initialize E2ROM    Master BC 3000 cannot communicate with Check all cable connections   satellite scale number  XX  during programming  Turn on satellite scale   online Err    Faulty cable connections  Reset satellite scale to  on line    no_XX   Satellite scale is turned off or set  off line   Re
57. to scale capacity  15kg   300  plus 10   1 5kg 3lb  on each corner of the  weigh platter base in rotation   Rotate each of the four corner adjustment screws    so that they just make contact with the limit bolts D OUR CORNER  when the weight is loaded  Gap  a  in diagram           LIMIT BOLT    MAIN BODY       BC 3000    Service Manual   Rev  1 5 3    Chapter 5  Thermal Head    2  Label Sensor Adjustment  Label sensing is based on detection of variations in light between labels and the inter label gaps  This  adjustment is performed to compensate for differences in light values which vary according to the type  of label paper used     ADJUSTMENT METHOD    1  In test mode 4    04 00   check the values for the label and gap between labels   Example  Sensor value for the gap between labels is 20  backing paper only  andthe sensor value for label  on backing paper is 220  These values are for example only and will vary depending on the label type     2  Intest mode 3  C03 04   input the value calculated from the formula listed below based on the values for  the label and gap between labels             220     LABEL     20        GAP BETWEEN LABELS     220   label    20  gap     2   100  input value     Example        This input value  100  is the label and gap identification set value         If label on backing paper value is less than 200  perform adjustment procedure described below             label and gap identification default setting value is 100       When using receipt 
58. usage    distance on the repair invoice     BC 3000   Service Manual     Rev  1    Chapter 55  Test Mode    3  Print Density    03 03     This item is used to adjust the thermal head print  density     Enter the density value 1  light    9  heavy   then  press    ENTER  C03 03 5                Press    PRINT to print a test label to confirm  correct density     Repeat until satisfactory     PRINT SAMPLE    1  The default value is 5   2  Avalue of  0  will cause unacceptably light   spotty printing     4  Label and Gap Identification  Setting  C03 04     Set the label and gap identification value              C03 04 100       Input the value and press    ENTER       For an explanation of the label and gap  identification set value  refer to  Label Sensor  Adjustment   P 5 4 Section 5 5  under Chapter  5   Other Adjustments            4 Sensor Check  C04              This item is used to confirm the current label gap  sensor value              C04 00 255       55 8 BC 3000    Service Manual    Rev  1    Chapter 55  Test Mode          5 Memory Check  C05              This item is used to confirm the amount of total  and remaining memory in kilobytes                      05 00 128 110  6   ROM Switch Number Select  C06  Total Memory p                  Note    ROM switches are used to change operational specifications and parameters     Press  1  lt  to select the ROM Switch        Enter the value and then press    ENTER             06 01 0000 00 0                              ROM
59. ystem considerations are listed here     e PLU and price changes programmed at the master scale are instantly sent to each satellite scale that  is connected and set  on line                satellite scale is not connected or is turned off or is set  off line  the changes cannot be registered  into its memory       After programming  the master scale and all of the satellite scales contain identical PLU files in their  memory       The memory from the master scale cannot be downloaded or retransmitted to the memory of any  satellite scale       A maximum of five scales  one master plus four satellites  may be connected     2  Set Up    Three separate memory areas of each BC 3000 scale must be configured to allow master satellite  communications     A  Test Menu  Step C06 01  ROM Switch  Access by powering up holding 1 key  6  ENTER   Set the on line flag in all scales   address 2D   1     Access by entering the address and pressing the     key     Identify satellite scales  in master scale only   address 2E   2   address 2F   3  only if a third scale is connected   address 30   4  only if a fourth scale is connected     address 31   5  only if a fifth scale is connected     B  Programming Menu  Step P17 01  Scale Number   Access by password 9000  MODE  17  ENTER   Master Scale   1  Satellite Scale   2 to 5  Step P19 01  On Line Mode   Access by password 9000  MODE  19  ENTER   On Line   1  Off Line   0    BC 3000    Service Manual    Rev  1 Appendix   5    Appendix    3     H
    
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