25 and 50 Series - 220V 60Hz/230V 50Hz Ice and Water Dispensers
Contents
1. SensorSAFE models 2 Part Description Reference 502057 Fastener dispense chute bracket 1 502681 Cover dispense chute includes labels 2 502689 Chute and funnel ice 3 502249 Chute water 4 502247 Bracket chute includes fasteners 502057 5 502690 Lens sensor 6 502695 Splash panel units with drain pan includes 2 of 502690 7 502715 Splash panel wall mount units w o drain pan Not shown 502927 Solenoid assembly water 220V 60HZ 230V 50Hz includes 502356 502246 502355 502262 502926 8 502355 Bracket water solenoid and lever 9 502356 Tube water station 10 502246 Fitting inlet 4mm 1 8 MPT x 7mm 1 4 comp 11 502262 Fitting outlet 4mm 1 8 MPT x 10mm 3 8 comp 12 502926 Solenoid valve water 220V 60Hz 230V 50Hz 13 00122978 Sensor includes 502690 and 203611 14 203611 Ty rap sensor mounting 15 28 Electrical box front view SensorSAFE models 3 Part Description Reference 500514 Thermostat bin level 1 502209 Switch dispenser power 2 502209 Switch icemaker bin signal 2 502915 Control board SensorSAFE 220V 60Hz 230V 50Hz 3 z 502359 Clean switch SensorSAFE Not shown 501841 Boot clean switch Not shown Wheel motor and drive system Part Description Reference 501699 Wheel motor 220V 60Hz 230V 50Hz 1 501026 Washer thrust 2 501607 Fan blade wheel motor Not shown 501619 Drive shaft includes2. Solution B Prepare sanitizing solution of 50 ppm of available chlorine content Solution temperature must be 24 C 52 C 75 F 125 F Follett recommends following the periodic cleaning schedule on page 17 to ensure the quality of ice provided Use only recommended cleaning solutions Do not use solvents abrasive cleaners metal scrapers or sharp objects Recommended daily cleaning of drain pan 1 Remove all debris from drain pan 2 Slowly pour 4L 1gal hot water into drain pan to keep drain lines clear 16 Recommended weekly cleaning 1 Wash drain pan and grille with Solution A above Rinse thoroughly 2 Slowly pour solution of 237ml 8 oz household bleach mixed with 3 8L 1 gal hot water into drain pan to help prevent algae growth in drain lines If dispenser is a SensorSAFE unit 3 Deactivate dispenser by depressing and releasing clean switch located on left side of unit under top front cover 4 Clean lens using soft cloth and mild non abrasive cleaner 5 Reactivate dispenser by depressing and releasing clean switch a second time dispenser automatically reactivates after two minutes Recommended quarterly cleaning of dispenser hopper Note If icemaker and dispenser are cleaned and sanitized at the same time icemaker should be completed first 1 Remove ice from dispenser 2 Working inside storage area remove center thumbscrew from dispense wheel tilt wheel up toward back to clear baffle and lift wheel out R
3. Not shown 8 Not shown Not shown Not shown Not shown Not shown Not shown Not shown 9 Not shown 10 Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown Dispense chute and splash panel areas lever models Part 502057 502356 502681 502359 502359 502247 502358 502689 502249 502927 502355 502246 502262 502926 501841 502079 502787 Description Fastener dispense chute bracket Tube water station Cover dispense chute Switch dispense ice lever actuated includes 501841 Switch dispense water lever actuated includes 501841 Bracket chute includes fasteners 502057 Lever dispense Chute and funnel ice Chute water Solenoid assembly water includes 502926 502356 502246 502355 and 502262 220V 60Hz 230V 50Hz Bracket water solenoid and lever Fitting inlet 4mm 1 8 MPT x 7mm 1 4 comp Fitting outlet 4mm 1 8 MPT x 10mm 3 8 comp Solenoid valve water 220V 60Hz 230V 50Hz Boot dispense switch button mounts on 501829 switch Tubing water station thermoplastic 7mm 1 4 OD sold by the foot Splash panel lever dispense Electrical box front view lever models Part Description 500514 Thermostat 502209 Switch dispenser power 502209 Switch icemaker bin signal 27 Reference OANDOOARWND Not shown 16 Reference 1 2 2 Dispense chute and splash panel areas
4. assembly 25 freestanding FB units Ice transport tube assembly top mount units Chilled water components Part 502598 502599 502600 502601 502605 502602 502604 Not shown Not shown Not shown Not shown Not shown Not shown Description Coil chilled water includes two 502599 Fitting water coil Brackets chilled water canister pair includes screws Canister chilled water includes 502600 and 502605 Elbow drain Assembly chilled water Tee drain line 31 Reference ahRON Parts 1 5 above Not shown Satellite fill SensorSAFE and Symphony are trademarks of Follett Corporation Follett is a registered trademark of Follett Corporation registered in the US a 801 Church Lane e Easton PA 18040 USA DETIT Toll free 877 612 5086 1 610 252 7301 CE 00124446R04 Innovative solutions inspired by ice www follettice com 01 11
5. connection instructions as appropriate page 13 14 10 Fig 4 Rear connections countertop models with integral icemakers access panel utility connection knock out F 19mm L 267mm __ 3 4 10 5 FPT L 375mm 14 75 Fig 5 Rear connections countertop models with Satellite fill icemakers access panel utility connection knock out F ice transport tube knock out G Installing wall mount dispensers 1 Install supplied wall bracket with six 10 mm 3 8 diameter fasteners as shown in Fig 7 Note Three holes are available at each fastening site to allow capture of studs support within wall Steps 2 3 are required for models with integral icemaker only C E25HT400A W and C E50HT400A W 2 For models with integral icemaker use straight edge to position filler strip flush with top edge of wall bracket w Fasten filler strip to wall as shown in Fig 8 For all models cut utility hole in wall Figs 7 and 8 using wall bracket as template Lift dispenser onto wall bracket positioning unit so that hook on back of dispenser is captured by wall bracket support angle Fig 6 hook detail gi e N Do not rest dispenser weight on bottom front edge of wall bracket 6 Install four 1 4 20 screws through bottom of wall bracket into bottom of dispenser to secure dispenser to bracket 7 Remove splash panel Water line to solenoid valve can be
6. drain pans and are not normally equipped with integral drain pans Front of sink should be a minimum of 584mm 23 from back wall Connection of utilities through the back for wall mount units is the same as shown in drawings for countertop models except that the drain pan is absent SensorSAFE dispensers are shipped with a plastic protective film on sensor lenses For proper operation plastic film must be removed after installation Installing freestanding dispensers 1 Carefully tip dispenser back to expose underside and block up in place N Do not tilt unit further than 30 off vertical plane 2 Remove legs from shipping box taped to drain pan of dispenser and screw into dispenser bottom taking care to seat legs securely against underside of dispenser 3 Position dispenser in desired location and adjust legs to level in both directions Connect water supply to 10mm 3 8 OD push in fitting on back of dispenser Fig 1A 5 Remove 19mm 3 4 dispenser drain line plug from back of unit and discard Connect separate drain lines to 19mm 3 4 FPT dispenser drain fitting Fig 1B and 19mm 3 4 MPT icemaker drain fitting Fig 1C on back of dispenser 6 Run drain lines to wall or floor drain Provide an air break between the drain lines and drain If icemaker drain fitting is below an intended wall drain a condensate pump must be used 7 If icemaker is a water cooled unit connect water cooled condenser supply line to
7. of icemaker with power cord and bin signal cords in notch Do not cut or pinch cords Insert loose end of ice transport tube through bracket on icemaker base into hopper access hole Be sure that transport tube is secured under retainer on float reservoir bracket Fig 10 Step 2 Tighten transport tube clamp screw to secure ice transport tube 2 E Connect plastic water supply line to fitting at top of float reservoir Connect vinyl drain from dispenser securely to 120 elbow on icemaker drain line 10 Connect icemaker two lead bin signal twist lock plug and three lead power connector to dispenser twist connectors On dispensers equipped with water cooled icemakers connect condenser water supply and drain lines to condenser fittings on icemaker Turn on water supply and check for leaks Check that water level in float reservoir when full is within 7mm 1 4 of mark on side of reservoir and that float moves freely Verify that water sensor tabs are immersed in water in reservoir Replace splash panel Install appropriate plug on power cord and insert into wall socket If dispenser is equipped with SensorSAFE remote protective plastic coating from dispense sensor labels Turn on power and bin signal rocker switches and test operation Clean and sanitize icemaker following instructions in icemaker manual Remove dispenser hopper access lid and clean and sanitize dispenser according to instructions on page 16 Replace
8. shipping damage If damage is found notify your shipper immediately and contact Follett Corporation for help in filing a claim if necessary Check your paperwork to determine which model you have Follett model numbers are designed to provide information about the type and capacity of Follett equipment Following is an explanation of model numbers E50CT400A L L L Lever dispensing S SensorSAFE infrared dispensing Condenser type A air cooled W water cooled Icemaker capacity and refrigerant 400 181 kg 400lbs day R404A refrigerant Icemaker location R Satellite fill icemaker T integral icemaker in top of cabinet B icemaker in base of freestanding units Dispenser configuration C countertop H wall mount F freestanding Approximate storage capacity in lbs Alternate voltage C 220V 60Hz E 230V 50Hz N Important cautions Do NOT tilt any unit farther than 30 off vertical plane during uncrating or installation Dispenser bin area contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first Follett recommends installation of a Follett FL4S water filter system part 00130229 in icemaker inlet water line Prior to operation clean and sanitize the dispenser in accordance with instructions found in this manual Ice is slippery Be sure counters and floors aro
9. suspended by activation of the clean switch 4x4 JUNCTION BOX Green Yellow Ground a lt K Brown 220V 60Hz 230V 50Hz Blue WHITE Ly ICE MACHINE POWER 230V 50Hz O 5 D WHITE cx ICE SENSOR o W O Se Oz an m J WATER SENSOR z y lt x 2 P o _ _ CLEAN z YELLOW SWITCH gt YELLOW x a PURPLE M a AN e NEUTRAL E f BLUE WTR A S BIN SIGNAL FROM ICE MACHINE y RED ORANGE FREESTANDING AND REMOTE FREESTANDING AND REMOTE y BLACK WHITE lt TOP MOUNT TOP MOUNT OO oo m BIN SIGNAL THERMOSTAT SWITCH 19 Dispenser troubleshooting 1 Disconnect power to dispenser and icemaker before putting hands or arms in storage area or attempting any repair or service to equipment Before calling for service e Check that there is ice in dispenser bin area e Check that congealed cubes are not causing a jam e Check that all switches and circuit breakers are on e Check that all drains are clear Symptom Possible cause Solution Does not dispense a Power switch off or faulty a Check switch turn on or replace if faulty ice b Faulty dispense switch b Replace switch c Wheel motor malfunction c Check motor and replace as required d Drive chain off d Rei
10. 0mm 3 If ice transport tube will exit out rear of 16 51 dispenser remove ice transport tube knock a a l i out Fig 5G from rear of dispenser 10mm 375 Note Utility connections can be accessed through front of dispenser by removing DRAIN PAN eo stainless steel splash panel Co do _ or by removing access panel Figs 4 5 on back of dispenser 4 If any electric utilities or water line will be connected through rear of dispenser remove utility knock out Figs 4 5F from rear of dispenser and install supplied protective grommet 5 If power is to be supplied through counter cut out complete steps 6 9 If power is to be supplied through rear of dispenser proceed to step 10 Fig 3 Top view dispenser plumbing connections countertop L 19mm 3 4 FPT dispenser drain K alternate 19mm 3 4 dispenser drain location G 10mm 3 8 FPT water inlet drain pan J 10mm 3 8 FPT condenser water outlet H 10mm 3 8 FPT condenser water inlet 10 11 12 13 14 15 16 17 Temporarily remove rear access panel Figs 4 5 from rear of dispenser Loosen junction box mounting screws Lift junction box and power cord up until cord and mounting screws clear notches on rear panel of dispenser Remove Phillips head screws from right side of junction box Rotate junction box 90 degrees so that screw holes on right side of junction box align with holes on rear di
11. 10mm 3 8 FPT condenser inlet fitting on back of dispenser Fig 1D Note Do not run condenser supply water through icemaker water filter system 8 Connect condenser drain line to 19mm 3 4 FPT condenser outlet fitting on back of dispenser Fig 1E Important Do not connect condenser drain line to any other drain lines 9 Install appropriate plug on provided cord and insert into wall socket Refer to wiring diagrams p 18 19 10 Remove front cover of base section by removing two screws at bottom corners of cover Allow cover to drop approximately 10mm 3 8 and pull forward Fig 1 Rear connections freestanding models 11 13 14 15 16 17 18 19 access panel lt 19mm 3 4 FPT drain B Ld power cord Os q VY 20mm A 10mm 3 8 3 push in water U A re inlet C a 267mm 10mm 3 8 FPT condenser inlet location D 10 5 10 5 water cooled only 10mm 3 8 FPT condenser outlet location E 171 4 water cooled only 800mm 6 75 Fa 19mm 3 4 MPT icemaker drain location C 31 5 i E y water cooled only A 7 384mm 2 f 15 125 259mm 10 25 79mm 79mm 3 125 3 125 19mm 3 4 MPT icemaker drain location B air cooled only Turn on water supply and check that water level in float reservoir when full is within 7mm 1 4 of mark on side of reservoir and that float moves freely Check for leaks Verify that water sensor tabs are immersed i
12. 3 4 ID tubing 3 4 FPT 3 4 ID tubing 3 4 FPT Icemaker drain 3 4 MPT 3 4 MPT 3 4 MPT Dispenser water inlet 3 8 push in 3 8 push in 3 8 push in 3 8 push in 3 8 push in Satellite fill IM water inlet 3 8 push in 3 8 push in ma Cond w c only 3 8 FPT 3 8 FPT 3 8 FPT 3 8 FPT 3 8 FPT Cond drain w c only 3 8 FPT 3 8 FPT 3 8 FPT 3 8 FPT 3 8 FPT Note Water shut off recommended within 3m 10 feet of dispenser Drain to be hard piped and insulated and maintain slope of at least 20mm per 1m run 1 4 per foot of slope All plumbing connections must be made in accordance with local building codes Ventilation clearances Countertop and wall mount models with Satellite fill icemaker C E25CR400A W C E50CR400A W C E25HR400A W C E50HR400A W none 305mm 12 at top advised for service Countertop and wall mount models with integral icemaker C E25CT400A W C E50CT400A W C E25HT400A W C E50HT400A W 153mm 6 at top 153mm 6 each side advised for service Freestanding models C E25FB400A W C E50FB400A W 102mm 4 at rear 305mm 12 at top advised for service 1 Includes adapter kit to 3 4 barb fitting and 6 3 4 ID vinyl tube 2 Includes adapter kit 6 3 8 OD tubing and adapter to 1 2 BSP Field Wiring countertop and wall mount dispensers with Satellite fill icemakers Moa Electical connection Gurren C25FB400A W C50FB400A W cord provided 220V 60Hz 6 5 amp fewrinounesi
13. 400A W C E50HT400A W ice deflector bracket assembly rubber grommet capillary tube capillary tube hopper assembly control box assembly capillary tube 19mm 75 Hand bend cap tube end to approx 45 as shown 45 Thermostat locations C E25CR400A W C E50CR400A W C E25HR400A W C E25FB400A W C E50HR400A W C E50FB400A W ice mounting hose bracket knurled screw he capillary tube well nut rubber grommet bin thermostat control box assembly hopper assembly control box assembly 25 Replacement parts Dispenser exterior 7 Part 502916 502917 502918 502919 502694 502681 501100 502682 502683 502688 502684 502699 502088 502298 502920 502685 00112854 502924 502923 502921 502268 502700 502922 502778 502701 00109728 502359 502816 502817 502945 502931 502930 502805 502925 h ls eS aq me 0 Description Cover top front 25 countertop CT amp wall mount HT units Cover top front 50 countertop CT amp wall mount HT units eC eee Reference 1 1 Cover top front 25 countertop units with Satellite fill icemaker CR wall mount HR units amp freestanding FB 2 Cover top
14. OJ lt WHITE faa MAIN POWER o SWITCH PURPLE 5 5 PURPLE m WHITE BLUE BLUE WHITE BIN SIGNAL FROM ICE MACHINE RED ORANGE FREESTANDING AND REMOTE FREESTANDING AND REMOTE y BLACK WHITE TOP MOUNT TOP MOUNT o 6 m BIN SIGNAL THERMOSTAT SWITCH 18 How unit works SensorSAFE models SensorSAFE models provide touchless ice and water dispensing When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models an infrared signal reflects off the container and is detected by the sensor The sensor then sends a signal to the control board to activate the appropriate components to dispense ice or water LEDs on the board indicate when the board is receiving a signal from the sensors A safety shut off feature automatically stops the unit from dispensing after one minute of continuous activation Dispensing can be restarted by moving the container away and then returning it to the actuation zone Dispensing can be temporarily suspended for cleaning by depressing and releasing the clean switch located under the left side of the top front cover Depressing and releasing the button a second time will return the dispenser to normal operating state If the clean switch is not depressed a second time the dispenser will automatically resume normal dispense operation CLN LED goes out after two minutes An LED on the control board will light to indicate that the dispensing has been
15. Symphony 25 and 50 Series 220V 60HZ 230V 50Hz Ice and Water Dispensers Order parts online Installation Operation and Service Manual www follettice com az e d LJ LJ LJ 0 C E25CT400A W S_ C E50CT400A W S C E25HT400A W S_ C E50HT400A W S D Symphony Symphony Symphony a f mi aga dla as a C E25CR400A W S_ C E50CR400A W S C E25HR400A W S_ C E50HR400A W S C E25FB400A W S_ C ES50FB400A W S Following installation please forward this manual to the appropriate operations person a 801 Church Lane Easton PA 18040 USA OLLhET Toll free 877 612 5086 1 610 252 7301 CE 00124446R04 Innovative solutions inspired by ice www follettice com Table of contents Before Vou begire rice avn cent Shapes ees te penton eR ee tase EE me oae 4 Specifications sissi roia eet ese EEEE EAE ae Meta eee eee eee ak 5 Field WINO gt ees 5 Se 8 ee t oS re esto ered Sao HOG OAS OR Ow EG oan E Retin ne Meas veg 6 NYS TAMTATI OM ea
16. al for dispense gate solenoid not used WM power terminal for wheel motor CLN terminals for clean cycle switch Action PWR LED Status CLN ICE WTR Solution Check LEDs on control OFF OFF OFF Check circuit breakers and power switch restore board power or replace defective switch ON ON OFF Depress clean switch located under left side of front cover to return board to normal operation Place cup under drop ON OFF OFF Troubleshoot appropriate lens sensor and replace if zone required See Lens Sensor Troubleshooting below ON OFF ON Verify power on appropriate output terminal WTR or WM on control board and replace board if required if board tests okay troubleshoot appropriate dispenser component Problem Dispenses ice or water continuously Action LED Status Solution PWR CLN ICE WTR Check LEDs on control board ON OFF OFF Troubleshoot appropriate lens sensor and replace if required see Lens sensor troubleshooting below If there is power on any output terminal WTR or WM on control board replace board Remove lens protective cover adjust funnel so water doesn t drip down lens or behind splash panel 21 Lens sensor troubleshooting 1 2 3 4 a Turn dispenser power switch off Remove splash panel Disconnect wires from output terminal s WTR WM on board Gently remove appropriate sensor mounting block assembly from panel by moving block sid
17. be from icemaker Run end of new ice transport tube with 5mm 3 16 hole through ice transport tube knockout Fig 5G in back of dispenser or through counter into bottom of dispenser being careful to avoid any bends with less than 153mm 6 radius 5 Insert tube in internal chase in rear inside corner of dispenser left side as you face dispenser and push up into storage area 6 Push the 5mm 3 16 hole near end of tube into pin on ice tube bracket see drawing below Steps 7 8 for units with Satellite fill icemakers only 7 Install supplied insulation to run of transport tube required for your site leaving approximately 51mm 2 of tube exposed at free end Check that insulated tube runs continuously from icemaker to dispenser with no dips 15 2 9 Heat end of transport tube in cup of 160 F 71 C hot water to soften and spread with pliers before making connection to ease assembly and prevent coupler edge from cutting inner wall of tube All units 10 Slip supplied hose clamp onto tube and push tube onto exit port of evaporator 11 Fasten tube on port with hose clamp being sure that clamp is positioned on evaporator side of nozzle flange 12 Tighten clamp oe 3 16 capillary tube engaging pin dia hole Section A A A 26mm 1 y ice hose mounting bracket vA 5mm 187 ice tube hole 24 Thermostat locations Thermostat locations C E25CT400A W C E25HT400A W C E50CT
18. disconnected from water inlet valve by pushing on ring at end of inlet fitting while pulling on tubing Fig 6 Side view and angle detail for wall mount units without drain pan with integral icemaker in top of cabinet Wall mount units with Satellite fill icemakers will not require installation of a filler strip 610mm support angle and ss 24 hook detail 470mm 18 5 H f 546mm C E25HT400A W on 21 5 305mm 12 l 435mm C E50HT400A W 406mm 16 p gt 17 125 16 OJE25HT400A W 1118mm 44 C E50HT400A W 1219mm 48 343mm 13 5 __ 429mm 16 875 458mm 18 584mm 23 pa 11 8 Remove utility knock out Fig 4 5F from rear of dispenser and install supplied protective grommet For dispensers using Satellite fill icemakers remove ice transport tube knock out Fig 5G from rear of dispenser 9 Run water supply line from back through utility knock out Fig 5F and connect water supply line to 3 8 FPT fitting on utility flange at bottom of dispenser Fig 3G 10 Connect and run a dedicated drain line from 3 4 drain tube to wall or floor drain An air break should be provided 11 Fig 7 Mounting dimensions for wall mount units without drain pan with Satellite fill icemaker 407mm 16 wall stud 10mm 3 8 fasteners a ORN C E25HT400A W 3 242mm 9 5 25 5 C E50HT400A W C E50HR400Aa
19. e na aana Bias Sosa ats eas sg Sagas 6one bios hao a a Oia slots O86 cee a el aveceog sis oa 7 Installing freestanding dispensers cece ec cee eee e ee ee eee e eee e eee eeeeeeeees 7 Installing countertop dispensers sessssssessecssecssesseceseoesessseesecesecose 9 Installing wall mount dispensers sssssseeseeeseseseerserrsseresrresereseresreese 11 Installing icemakers with Satellite fill ice through a tube technology sssersssesss 13 Installing top mount iceMakers cece cece ete eee eee eee eect e eee eeeeeeeeees 14 User information sosser esi eke Sie beh eele ewe cased shade E A ETER EERDE 16 Cleaning and sanitizing procedures 0 ccc cece cece cece cece cence eeeeeceseeeeenes 16 Service Information s sies tobe chica bode cia tes a geese dee enka doen Be ase etens 18 Wiring diagram models with lever diSPENSING 6 cee cece eee eee ee eee eee e ee eenens 18 Wiring diagram models with SensorSAFE infrared dispensing 6 cece eee eee ee eeee 19 Dispenser troubleshooting ee eee cece cece e eee e eee e eee n eee e net e net een eeeteenes 20 Troubleshooting SensorSAFE board and Sensors cece eee e eee e eect eee e ence ees 21 Disassembly and replacement instructions 0 cece cece eee eee cece eee t ee eeeeees 23 ThE PMOstatlocationS tio 038 ssw ch ad aeni ains hih aoaaa bee adieu EE EEE EIA 25 Parts sree setae os scat SEA a Paes acer o th E tue E ETE E E es
20. emove front cover chute cover and clear plastic chute Wipe lid wheel baffle inside of storage area and clear plastic chute with damp cloth wrung out in Solution A Rinse all above items with damp cloth rinsed and wrung out in clear water Rinse thoroughly with clear potable water 3 4 5 6 Wipe all bin surfaces with Solution A 7 8 Wipe with Solution B to sanitize 9 Reinstall dispense wheel and other components n To avoid possible damage to motor assembly use a damp cloth only Do not allow water to run through center hole in bottom of bin area If dispenser is equipped with chilled water accessory 1 Remove four screws securing splash panel Disconnect 19mm 3 4 drain line from bottom of chilled water canister Loosen do not remove screw securing front bracket of chilled water canister to bottom of dispenser hopper Rotate canister clockwise to release front bracket then pull canister forward to disengage rear bracket Remove chilled water coil from canister and clean with cloth wrung out in Solution A Wipe inside of chilled water canister with cloth wrung out in Solution A Rinse all above items with damp cloth wrung out in clear water Sanitize all above items with damp cloth wrung out in Solution B Do not rinse ooN Danar Reinstall chilled water coil into canister rubber alignment grommet on coil tubing must be located outside chilled water canister to hold coil securely against canis
21. eways until edge of block clears retaining tab of panel Inspect lens and sensor assembly for foreign material and remove using non abrasive cleaner Turn dispenser power on and test sensor by moving hands through activation area no closer than 5mm 3 16 in front of sensor If LED on board turns on and off sensor is working properly and dispenser may be reassembled If LED does not come on switch sensor leads on board and retest If the opposite LED comes on board is defective and must be replaced If LED does not come on sensor is defective and must be replaced 22 Disassembly and replacement instructions Dispense chute removal 1 Remove dispenser front cover 2 Slide plastic dispense chute cover up and out to remove 3 Pull out four white plastic fasteners and remove dispense chute Dispense wheel removal and installation Note Models with top mount icemakers require removal of icemaker before removing wheel 1 Remove all ice from storage area of dispenser 2 Remove center thumbnut from dispense wheel Remove thumbnuts holding baffle inside bin and remove baffle Tilt rear of wheel up and lift off motor drive shaft After reinstalling wheel secure baffle loosely with thumbnuts but do not tighten Place a 1 16 spacer against wheel and allow baffle to drop until it touches spacer Tighten thumbnuts and remove spacer NY Oak wW baffle J 1 16 spacer side view wheel section Drive bar remo
22. front 50 countertop units with Satellite fill icemaker CR wall mount HR units amp freestanding FB Cover lower section stainless 25 50 freestanding FB units Cover dispense chute Knurled screws front cover Drain pan Grille drain pan Lid icemaker 25 50 countertop CT and wall mount HT units Lid 25 50 countertop CR wall mount units with Satellite fill icemakers HR amp freestanding FB units Rear panel base stand perforated Leg kit 153mm 6 adjustable for freestanding units set of 4 Single leg for freestanding units Strainer water faucet and icemaker models with integral icemaker Drain tube assembly Drain line adapter Bulk head union water inlet Tee water inlet Valve water shut off Fitting drain and mounting plate units with integral icemaker Base stand assembly countertop dispenser Clip water shut off valve Drain pan and base assembly includes 502682 and 502683 Drain fitting brass icemaker freestanding units Drain fitting plastic icemaker freestanding units includes screws Clean switch SensorSAFE Cord amp twist Lok male bin signal top mount Cord amp twist Lok male bin signal freestanding dispensers Cord amp plug male bin signal Satellite fill Cord amp connector icemaker power top mount Cord amp connector icemaker power freestanding Caster Elbow water inlet 10mm 3 8 26 2 3 4 Not shown 5 Not shown 6 7 Not shown
23. he possibility of cross contamination by eliminating physical contact between the cup or container and dispenser Sensors in the panel use reflected infrared light to detect the presence of the container and send a signal to a control board which then activates the appropriate components for ice or water dispensing The SensorSAFE package includes a cleaning switch under the left side of the front cover which temporarily shuts off dispensing to allow cleaning of the panel and lenses If the switch is not turned back on after cleaning the dispenser automatically resets after two minutes for normal operation SensorSAFE also includes a time limit safety feature which automatically stops ice dispensing after one minute of continuous dispensing Dispensing can be resumed by moving the container away from the dispenser and returning it to the activation zone How the chilled water accessory works Follett s chilled water accessory uses ice from the dispenser s storage hopper to chill incoming water supplied to the water station The water chiller assembly is located in the dispenser cabinet under the storage hopper As ice is dispensed it is automatically fed into the water chiller assembly to chill the water coil inside the assembly Cleaning and sanitizing procedures N Always disconnect power before cleaning Solution A Prepare cleaning solution of 200 ppm of available chlorine content Solution temperature must be 24 C 52 C 75 F 125 F
24. llite fill icemaker capillary tube engaging pin ice tube ice hose mounting bracket 5mm 187 ice tube hole 13 Installing top mount icemakers models C E25CT400A W C E50CT400A W C E25HT400A W C E50HT400A W A Dispensers with top mount icemakers cannot be mounted on legs They must be bolted to Fig 10 Ice transport tube 11 12 13 14 15 16 17 18 counter Use gloves when lifting icemaker to protect hands from sheet metal edges On dispensers equipped with top mounted water cooled icemakers feed condenser supply and drain lines from back through utility knock out Fig 4F or through counter as appropriate Connect condenser supply line to inlet fitting Fig 3H on utility flange at bottom of dispenser Connect condenser drain line to outlet fitting Fig 3J on utility flange at bottom of dispenser Note Do not run condenser supply water through icemaker water filter system Do not connect condenser drain line to any other drain lines Remove dispenser top front cover by removing two screws at bottom corners of cover lifting cover slightly and pulling forward Remove icemaker compartment top and side panels Remove icemaker hold down bracket from front of icemaker compartment Lift icemaker onto dispenser top and slide icemaker completely into position compressor end first Front of icemaker base must be flush with front of dispenser Reinstall hold down bracket on front
25. n water in reservoir Remove top front cover by removing two screws at bottom corners of cover Lift cover slightly and pull forward If dispenser is equipped with SensorSAFE remove protective plastic coating from dispense sensor labels Turn on dispenser power and bin signal rocker switches Check dispenser and icemaker operation Sanitize icemaker according to instructions in icemaker manual Discard sanitized ice Turn off icemaker bin signal switch Remove dispenser hopper lid clean and sanitize dispenser according to instructions beginning on page 16 Turn icemaker bin signal switch on and replace front covers securing with screws Installing countertop dispensers M Dispensers with top mount icemakers cannot be mounted on legs They must be bolted to counter Use gloves when lifting icemaker to protect hands from sheet metal edges Position dispenser in desired location mark Fig 2 Counter cut out all models dispenser outline on counter and remove dispenser 534mm 21 2 Drill four 10mm 3 8 holes in counter 512mm ae inmi Fig 2 to anchor dispenser to counter oreg 10 5 39mm 1 5 Note Follett countertop dispensers can Fps have any or all utilities run directly through cut out counter or out rear of dispenser For 229mm x 356mm 3 8 dispensers with any utilities exiting through 10mm 9 X 14 counter make counter cut out Fig 2 e 42
26. nstall chain e Sprocket key missing e Install key and tighten sprocket Does not dispense a Dispense switch faulty a Check switch and replace if faulty water b Faulty water solenoid b Check solenoid and replace if faulty c Solenoid plugged by debris c Remove and clean valve Water runs a Dispense switch contacts burned shut a Check switch and replace if faulty continuously b Debris preventing valve from closing b Remove and clean valve Dispense wheel a Dispense switch contacts burned shut a Replace dispense switch rotates continuously Icemaker runs a Faulty or incorrectly positioned bin a Check for proper positioning middle of continuously thermostat adjustment range if thermostat does not b Incorrect field wiring open when ice is placed on capillary tube replace thermostat b Check that icemaker receives bin signal from dispenser Ice dispenses by a Baffle not adjusted properly a See page 22 for adjustment instructions itself b Faulty dispense switch b Replace dispense switch 20 Troubleshooting SensorSAFE board and sensors Board guide LEDs when illuminated indicate the following PWR board power CLN cleaning no dispensing cycle ICE ice dispensing activated WTR water dispensing activated Problem Does not dispense ice or water Terminals L1 incoming power hot L2 neutral terminals WTR power terminal for water solenoid SOL power termin
27. port tube in cup of 160 F 71 C hot water to soften and spread with pliers before making connection to ease assembly and prevent coupler edge from cutting inner wall of tube p j 4 Insulate ice transport tube by sliding insulation over tube 5 Adjust insulation to cover all exposed ice transport tubing including tubing inside rA dispenser cabinet 6 Check that insulated ice transport tube runs continuously uphill with no dips from icemaker to dispenser 7 Run bin signal wire from dispenser through utility knockout Fig 5F or counter cutout to icemaker and connect bin signal wire two conductor twist lock to bin signal plug on icemaker 3 8 Install appropriate plug on power cord and insert into wall socket 9 Turn on dispenser water supply and check for leaks Replace splash panel 10 If dispenser is equipped with SensorSAFE remove protective plastic coating from dispenser lenses 11 Remove top front cover by removing two screws at bottom corners of cover Lift cover slightly and pull forward Turn on power and bin signal rocker switches Replace front cover and secure with screws Test operation 12 Clean and sanitize icemaker following instructions in icemaker manual Discard sanitized ice 12 Clean and sanitize dispenser hopper following instructions on page 16 Installation is complete Fig 9 Ice transport tube and ice level control stat mounting for freestanding dispensers and countertop units with Sate
28. reaoniy on Savane asamp C25CT400A W C50CT400A W cord provided 220V 60Hz 6 5 amp E25CT400A W E50CT400A W 230V 50Hz 6 5 amp C25HT400A W C50HT400A W 220V 60Hz 6 5 amp E25HT400A W E50HT400A W 230V 50Hz 6 5 amp C25CR400A W C50CR400A W cord provided 220V 60Hz E25CR400A W E50CR400A W 230V 50Hz C25HR400A W C50HR400A W 220V 60Hz E25HR400A W E50 HR400A W 230V 50Hz dispenser 1 5 amp icemaker 5 0 amp Installation procedures Before you begin All dispensers must be installed level in both directions to ensure proper operation Required ventilation and recommended service clearances e Countertop and wall mount models with Satellite tfill icemaker C E25CR400A W C E25HR400A W C E50CR400A W C E50HR400A W none 305mm 12 at top recommended for service e Countertop and wall mount models with integral icemaker C E25CT400A W C E25HT400A W C E50CT400A W C E50HT400A W 153mm 6 at top 153mm 6 each side recommended for service e Freestanding models C E25FB400A W C E50FB400A W 102mm 4 at rear 305mm 12 at top recommended for service All countertop dispensers provide the option of taking utilities out the bottom or back of the dispenser See counter cut out on page 9 Fig 2 for bottom exiting utilities on units with and without drain pans For installations where utilities will exit through back of dispenser refer to back view drawings Wall mount models are designed for use above sinks or custom
29. side and front covers and secure with screws Installation is complete 14 Fig 11 Ice transport tube and bin thermostat capillary tube mounting units with top mounted icemakers capillary tube 19mm 75 Hand bend cap tube ie end to approx 45 as shown 45 15 User information How the dispenser works Follett s 25 and 50 automatic load ice and water dispensers receive ice from Follett s 181kg 400lb day icemaker located in the dispenser base in the cabinet top or in a remote location up to 6m 20 ft away Ice produced is stored in the bin section of the dispenser When the dispense lever is pushed the wheel motor is energized causing the wheel to turn This moves ice to the dispense chute where it drops by gravity into the container held below the chute In Follett s continuous icemaking process water freezes to the inside wall of the stainless steel evaporator A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through a nozzle on the outlet port The ice is then pushed through a tube to the dispenser bin When the storage area is full a bin stat opens and shuts the icemaker off When the bin is full a bin stat shuts off the icemaker to avoid over filling of the bin The icemaker will restart after 20 minutes if the bin is calling for ice How the SensorSAFE accessory works Follett s SensorSAFE accessory maximizes sanitation and minimizes t
30. siouane tee See dale phate stathrate 2 26 Dispenser exterior ardesia ew ca acts yeaa Siete PVA RAG etn Ue heat Eka a se Adu Od eats 26 Dispense chute and splash panel areas lever models eee eee cece e cece eee e eee eneeees 27 Electrical box lever models o s4 6 oso eco dn oi evn e ai aS iala a ve ave Bares ave ola ropeibiese 8 eue a a ele EE 27 Dispense chute and splash panel areas SensorSAFE models sessssssssssessssrressres 28 Electrical box SensorSAFE models ssssssssesessssseesossssseseesereeeessseeeeess 29 Wheel motor and drive SySteM iiss ccsc nresnain ii cece ence E EE R E E E 29 Hopper COMponents s sah e ae ea E EE EE EE AE E E E A EE AEA EET 30 Chilled water components s ssssssesssssesssssoesssecesssesesssesecsereeesseeeessseeeess 31 Welcome to Follett Follett equipment enjoys a well deserved reputation for excellent performance long term reliability and outstanding after the sale support To ensure that this equipment delivers that same degree of service we ask that you review the installation portion of this manual before beginning to install the unit Our instructions are designed to help you achieve a trouble free installation Should you have any questions or require technical help at any time please call our technical service group toll free at 877 612 5086 or 1 610 252 7301 Before you begin After uncrating and removing all packing material inspect the equipment for concealed
31. spenser panel Resecure junction box to dispenser using Phillips head screws Place power cord inside dispenser and replace access panel Figs 4 5 to rear of dispenser Note For dispensers to be installed with utilities connected through rear of dispenser it may be easier to make preliminary connections before dispenser is set in place Apply a thick bead approx 7mm 1 4 diameter of NSF listed silicone sealant Dow Corning RTV 732 or equivalent 7mm 1 4 inside marked outline of dispenser Carefully position dispenser on counter Remove four screws securing splash panel to front of dispenser and gently lay splash panel on counter Water line to solenoid valve can be disconnected from water inlet valve by pushing in on release ring at end of inlet fitting while pulling on tubing Secure dispenser to counter with four 10mm 3 8 bolts supplied by others Smooth excess sealant around outside of dispenser Run water supply line from back of dispenser through utility knock out Figs 4 5F or up through counter cut out Connect water supply line to 10mm 3 8 push in fitting on Fig 3G utility flange at bottom of dispenser Remove 19mm 3 4 drain connection plug from either fitting at rear of dispenser Fig 3L or internal fitting Fig 3K as appropriate Connect and run a dedicated drain line to wall or floor drain An air break should be provided Proceed with either remote or top mounted icemaker
32. ter wall 10 Reinstall chilled water assembly on dispenser and tighten screw securing front bracket 11 Reconnect 19mm 3 4 drain line to chilled water canister 12 Reinstall splash panel and top front cover 13 Restore power and test operation Quarterly cleaning of icemaker system Units with icemakers require icemaker cleaning at least every 3 months and more often if local water conditions dictate Failure to clean icemaker will result in decreased performance and potential damage to icemaker Refer to lcemaker Operation and Service Manual for specific cleaning instructions 17 Service information Wiring diagrams How unit works lever models The dispense wheel motor is energized through the power and ice dispense switches The water solenoid valve is energized through the power and water dispense switches The icemaker receives the bin signal through the normally closed bin thermostat and the bin signal switch When the bin level thermostat is calling for ice a 16V circuit is completed to the bin signal terminals on the icemaker circuit board When ice builds up around the bin thermostat the contacts open opening the circuit to the bin signal terminals on the icemaker circuit board 4x4 JUNCTION BOX Green Yellow Ground Brown 220V 60Hz 230V 50Hz Blue WHITE ac ICE MACHINE POWER 230 V Pa
33. threaded rod and nut 3 502691 Chain pitch 54 link 4 502692 Sprocket drive shaft 35T 5 501019 Sprocket wheel motor 10T 6 501024 Bearing drive shaft 7 500799 Connecting link chain Not shown 500637 Key driveshaft 8 502929 Dispenser drive assembly Parts 1 8 above 29 Hopper components Top View All top mounted units Top view freestanding and Satellite fill units Ice tube bracket side view all top mounted units Ice tube bracket side view amp Sw freestanding amp Satellite fill units 9 8 Part Description Reference 501608 Baffle ice 1 502821 Wheel dispense includes 501612 2 502712 Bracket ice tube 4 501612 Rod threaded includes knurled nut 6 501616 Ice deflector cap tube bracket units with top mounted icemaker 8 502698 Bracket ice tube entry units with top mounted icemaker 9 502697 Ice transport tube assembly units with top mounted icemakers 10 501613 Screws knurled 11 502721 Side panel RH 12 502720 Side panel LH 13 502713 Bracket icemaker hold down 14 501917 Cover hopper access 15 502693 Cover hopper 16 502824 Gasket ice entry 17 30 Ice transport tubing 502522 502523 501176 502328 502329 502697 Ice transport tube Satellite fill units 3m 10 ft Ice transport tube Satellite fill units 6m 20 ft Ice transport tube insulation Satellite fill units only sold by the foot Ice transport tube assembly 50 freestanding FB units Ice transport tube
34. und dispenser are clean dry and free of ice Ice is food Follow recommended cleaning instructions to maintain cleanliness of delivered ice Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstructions Do NOT use mechanical devices or other means to accelerate the defrosting process To avoid a hazard due to instability of the appliance it must be fixed according to instructions The appliance must be positioned so the plug is accessible If the cord is damaged it must be replaced by a special service agent Specifications Electrical 1 Models with Satellite fill icemakers C E25CR400A W C E50CR400A W C E25HR400A W C E50HR400A W icemaker Dispenser Basic electrical 220V 60Hz 230V 50Hz 5 amps 1 5 amps 2 Freestanding models and models with integral icemakers C E25FB400A W C E50FB400A W C E25CT400A W C E50CT400A W C E25HT400A W C E50HT400A W Total system Basic electrical 220V 60Hz 230V 50Hz 6 5 amps 3 Dispensers and Satellite fill icemakers are supplied with a 2m 7ft power cord Ambient Air temp 38 C 100 F max 10 C 50 F min best performance below 27 C 80 F Water temp 32 C 90 F max 4 C 40 F min best performance below 21 C 7 F Water pressure 4 8 bar 70 P S I max 69 bar 10 P S I min Plumbing 25 50C with 25 50H with 25 50C with 25 50H with 25 50FB Satellite fill Satellite fill integral integral icemaker icemaker icemaker icemaker icemaker in base Dispenser drain 3 4 FPT
35. val dispenser 1 Remove dispense wheel from dispenser see above front 2 Pull drive bar out of its channel in bottom of wheel Wheel motor assembly removal 1 Shut water off Remove front cover 2 Remove dispense wheel and dispense chute covers see above 3 Remove splash panel Water line to solenoid valve can be disconnected from water inlet valve by pulling on ring at end of inlet fitting Disconnect wiring to panel and set panel aside Disconnect wires on motor Remove four bolts 7 16 socket holding motor assembly to bottom of dispenser NY Ooo A Remove motor assembly Ice transport tube replacement models C E25CT400A W C E25HT400A W Only use tubing supplied by Follett Corporation C E50CT400A W C E50HT400A W 2A SE TIGHTEN 4 CLAMP SCREW 23 Ice transport tube replacement models C E25FB400A W C E50FB400A W C E25CR400A W C E50CR400A W N Correct installation of ice transport tube is critical to Satellite fill icemaker performance Replacement ice transport tubes for remote icemakers must be insulated and run continuously from icemaker to dispenser with no dips or bends with a radius of less than 153mm 6 1 Remove top and rear access panel from dispenser lower front panel in freestanding unit 2 Disconnect existing ice tube from engaging pin on transport tube bracket in ice storage bin and pull down through dispenser chase 3 Disconnect opposite end of tu
36. w 292mm 11 5 wall bracket 750mm 29 5 C E25HT400A W 241mm 9 5 C E50HT400A W Poem 11 5 utility m 89mh 3 5 cut out 89mm 3 5 i 35mm _ 292mm 1 375 421mm 11 5 4 75 access opening cover wall bracket bottom view 12 Proceed with either Satellite fill or top mounted icemaker connection instructions as appropriate Fig 8 Mounting dimensions with wall mount units without drain pan with integral icemaker 530mm p 20 875 filler strip 445mm 17 8 C E25HR400A W 10mm 3 8 fasteners C E25HT400A W 648mm if 25 5 242mm 9 5 C E50HT400A W i C ESOHR400AW 292mm 11 5 wall bracket 750 j o CJE25HT400AW i 241mm 9 5 C E50HT400A W 292mm 11 5 l utility 89mm 3 5 cut out 1 35mm 1 375 121mm 11 5 4 75 wall bracket bottom view access opening cover Installing Satellite fill icemakers models C E25CR400A W C E50CR400A W C E25HR400A W C E50HR400A W See Icemaker Installation Manual form 00124453 for critical installation instructions for remote icemakers Failure to comply with these instructions will result in poor performance and void warranty 1 Install Satellite fill icemaker following instructions in icemaker manual 2 Run uninsulated ice transport tube from dispenser through ice transport tube knock out Fig 5G or through counter opening to icemaker 3 Heat end of trans
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