MRO Glossary
Contents
1. Refers to a pay rate for work performed beyond straight time and over time Double time is double the normal hourly rate Down Size When an exhibitor reduces the size of its total exhibit space i e having a 400 square foot space and moving to a 200 square foot space Drayage The movement of show materials from shipping dock to booth for show set up and back to dock for return shipment at end of show Also see Material Handling Drayage Contractor Company responsible for handling exhibit properties Drayage Form Form for exhibitor requesting handling of materials Duplex Outlet Double electrical outlet Duty A tax imposed on imports by the customers authority of a country Duties are generally based on the value of goods ad valorem duties some other factor such as weight or quantity specific duties or a combination of value and other factors compound duty DW Deadweight AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Egress A direction or path or escape from harm To move away from Electrical Contractor Company contracted by Show Management to provide electrical services to the exhibitors Electrician Handles installation of all electrical equipment Empty Crate Reusable packing container in which exhibit materials were shipped When properly marked with EMPTY CRATE labels are completed with booth number and company name The empty crates are removed from the booth2. Freight Door A large door located on the perimeter of an exhibit hall that accommodates large trucks and freight management operations Freight Foreman A title that is given to the person that controls the freight movement on show site Freight Forwarder Shipping Company Freight on Board FOB Typically seen as origin or destination This term establishes at what point the shipper releases their obligation of responsibility or liability AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Full Booth Coverage Carpet covering entire area of booth Full Trailer A trailer that is full G Gangway International term referring to the aisle Garment Rack Frame that holds apparel General Contractor A company providing services to a tradeshow and or its exhibitors The general contractor is the official contractor designated by show management for a given show Also called Official Contractor Girth A term used to express overall size limitations typically on a shipping unit package case carton crate etc Formula Height Length Width X 2 Also see Unified Inches Gobo Light A stenciled light which projects an image on to a wall or other surface Graphic A photo copy panel or artwork applied to an exhibit Graphics Communicative elements color copy art photographs etc used to illustrate a booth theme or d cor Gross Square Feet Total space available
3. Request for Quotation RFQ A formal document from a company that is intended to provide information about the specifics of a purchase of goods or services This document is requesting a quotation estimate be provided for the described goods or service Request for Information RFI This document is requesting information be provided for the described goods or service or information regarding the company and or its services Rigger Union or person that is responsible for uncrating un skidding positioning and re skidding of all machinery Also used when special equipment or apparatus is needed for hanging or fastening Right to Work State Where joining a union is not a condition of employment In right to work states exhibitors do not have to use union laborers Riser A platform for people or product AVIATION WEEK Gaviation WEEK AMERICAS MILITARY ROI Return on Investment Measurement of how much benefit a company receives from participation in a trade show Broadest example formula income costs ROI S S T Labor Work performed on straight time most always 8 00 am to 4 30 pm Monday Friday Scrim A light or loosely woven covering or cloth used for decorative purposes Security Cages Cages rented by exhibitors to lock up materials Self Contained Unit Type of exhibit where crate is opened and becomes part of the exhibit Self Contained Exhibit A display that is an integ
4. area stored and returned at no charge Also called Empties Empty Crate Labels Special stickers available at the Exhibitor Service Center Special crews pick up empties during setup and return them during tear down That s why the correct booth number is so important Est Wt Estimated Weight Exclusive Contractor Contractor appointed by show or building management as the sole agent to provide services Also called Official Contractor Exclusive Use Rental of entire truck or van by one shipper Exhibit Booth I ndividual display area constructed to exhibit products or convey a message Exhibit Directory A catalog of basic information about the show including exhibitors floor plan and schedule of events Also called Show Directory Directory of Exhibits DOE Final Program Exhibit Hall The area in the convention center where the exhibits are located Exhibit Manager Person in charge of individual exhibit booth Exhibitor Appointed Contractor A contractor hired by an exhibitor to perform trade show services independently of show management appointed contractors Also called Independent Contractor EAC Exhibitor Prospectus Promotional brochure sent to prospective exhibitors by show management to encourage participation in a trade show AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Exhibitor Service Center A centralized area where representatives of various show services can b
5. is taller than 9 feet typically used with regard to sea bound shipments High J acker Equipment used to lift people to a given height Also called Cherry Picker Scissor Lift Hold Harmless Clause in contracts ensuring that a group or company will not be responsible in the event of a claim Hospitality An event or gathering usually separate from the exhibit in which refreshments are served and exhibitor personnel and invited guests socialize Hospitality Suite Room or suite of rooms used to entertain guests Hotel Cut Off Date The date agreed to in the housing contract when the hotel is no longer obligated to honor the room block or group rate usually 30 days prior to the show Hotel Delivery A delivery of freight to a hotel location This will most always have special considerations for they may or may not have the adequate material handling equipment or facility 1 amp D Installation and dismantle of an exhibit amp D Decorator An individual or company providing installation and dismantle booth and hall dressing services for a tradeshow and or its exhibitors Decorator AVIATION WEEK Gaviation WEEK AMERICAS MILITARY services may be provided by carpenters sign painters or others depending upon union jurisdiction Term applies to both contractor and skilled craftsperson 1 D Sign Booth identification sign Illuminations Lighting available in hall built into exhibit or availab
6. shipped either loosely loaded and or pad wrapped in trailers AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Unified Inches A method of calculating the size of a shipping unit It is calculated by adding the Height Length Width X 2 UPS has a 130 total UI limit and FEDEX has 150 UI limit Another form of girth Union An organization of workers formed for mutual protection and for the purpose of dealing collectively with their employer in wages hours working conditions and other Union Steward On site union official V Van Shipment Shipment of exhibit properties via van lines often consisting of large pieces crated or uncrated such as furniture or exhibit materials Velcro Material used for fastening Visqueen Plastic covering over carpet for protection WwW W B Waybill see Waybill Waitlist A list of companies which are either interested in obtaining exhibit space or relocating to a different space but for whom no such space is yet available Waste Removal Removal of trash from the building Waste Straight Oil Removal Oils to be removed at end of show Consult Exhibit Service Manual for form Waybill List of enclosed goods and shipping instructions sent with material in transit Work Time Paid time that begins as soon as the workers report to the exhibitor Stops when the exhibitor releases them from work
7. that partition large areas May be sound resistant but not necessarily sound proof Aisle Area for audience traffic movement Aisle Carpet Carpet laid in aisles between booths Color to be determined by Show Management AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Aisle Signs Signs usually suspended indicating aisle numbers or letters Arm Lights A light with an extended arm typically clamp on style Assembly The process of erecting display component parts into a complete exhibit Assigned Broker A broker that is assigned to handle the freight for an Exhibitor for an International Shipment Attendee A visitor to the exposition a potential buyer or customer Audio Visual Equipment materials and teaching aids used in sound and visual Also called AV Authorized Signature Signature of a person who is authorized to execute a binding legal agreement B Backloader Truck which loads from back opening door Backwall Panel arrangement at rear of booth area Backwall Booth Perimeter booth Badges A form of identification Every exhibitor and attendee must wear a badge when on the show floor Baffle Partition to control light air sound or traffic flow Banner A suspended decorative or communicative panel usually a vinyl or clothe structure Bill of Lading A document that established the terms of a contract between a shipper and a transportation comp
8. that waits usually one to two days for available cargo space shipped at a reduced rate Dimensional Weight A method that a carrier will use instead of actual weight of shipment to calculate the cost of shipment This method will consider a weight based on a shipment dimensions instead of the shipments actual weight Most always carriers will apply the more expensive of the two Demonstrators Persons hired to illustrate or explain products Direct to Show Site Shipments sent directly to show location AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Dismantle The process of tearing down packing up and moving out exhibit materials after show closes Display Rules amp Regulations Exhibit construction specifications endorsed by major exhibit industry associations Also refers to the specific set of rules that apply to an exposition Dock A place where freight is loaded onto and taken from vehicles Also see Loading Dock Dock High Usually refers to a truck or bobtail truck that has a bed is at least 4 feet high thus being dock high Dolly Low flat usually two feet square platform on four wheels used for carrying heavy loads Door to floor Shipment which is picked up at origin site and is delivered direct to show floor Shipment stays on one truck to reduce handling and reduce risk of damages Double Decker Two storied exhibit Also called a Multiple Story Exhibit Double Time
9. AVIATION WEEK AVIATION WEEK AMERICAS MILITARY MRO Americas Military Glossary of Terms A A V Audio Visual support such as television monitors sound systems projection systems VCR s or taped music A V Contractor A supplier of audio visual equipment and services See A V Advance Mailer Promotional literature sent to prospective attendees prior to an events opening Advance Order An order for show services sent to the service contractor before move in and usually less expensive than an order placed onsite Advance Rates Fees associated with advance orders which typically include discounts when paid in advance Advance Receiving Location set by show management to receive freight before the start of the show Freight is stored at this location and then shipped to the show at the appropriate time Advance Warehouse Location set by show management to receive freight before the start of the show Freight is stored at this location and then shipped to the show at the appropriate time Synonymous with Advance Receiving Agent An individual authorized to act on behalf of another person or company Air Freight Materials shipped via airplane Air Ride Shipment T he safest smoothest ride made possible by two or four air bags located at the rear axle of the trailers tractor and or fifth wheel as opposed to spring ride Also called Van Shipment Air Ride Air Walls Movable barriers
10. Showcase Glass enclosed case to display articles Shrink Wrap Process of wrapping loose items on pallet with transparent plastic wrapping Side Rail Low divider wall in usually pipe and drape used to divide one exhibit space from another Skid A low wooden frame used to support heavy objects or groups of materials for easier handling Usually used as a platform for objects moved by forklift Also called Pallet Skirting Decorative covering around tables amp risers Slip Sheet Method used to protect pad wrapped exhibit properties when loading or unloading at a convention center Space Assignment Booth space assigned to exhibiting companies Space Rate Cost per square foot for exhibit area Special Handling Applies to display and or product shipment requiring extra labor equipment or time in delivery to booth area Split Shipment Pick up or delivery of multiple shipments at more than one place of business of the same or different companies within the confines of origin or destination points Spotting Placement of equipment in exact location in booth Staging Area A place for collection of materials components delivery units etc Stanchions Decorative posts which hold markers or flags to define traffic areas Ropes or chains may be attached Straight Time The hours considered normal business hours AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Strike Dismantl
11. any under which freight is to be moved between specified points for a specified charge Also referred to as a Packing List or Waybill Blanket Wrap Uncrated goods covered with blankets or other protective padding and shipped via van line Also called Pad Wrap Blister Wrap Vacuum formed transparent plastic cover Blueprint A scale drawing of booth space layout construction and specifications AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Bobtail A term used for a truck that is truck and trailer combined U Haul and Ryder trucks are in this category Typically less than 24 feet of box Bone Yard An area used to store exhibitors packing materials decorators extra furniture and any other equipment not being used during show hours Booth A display designed to showcase an exhibitor s products message and business ideas Booth Carpet Padding carpet and padding purchased by the exhibitor used to enhance the exhibit look and feel Booth Number Number designated to identify each exhibitor s space Booth Personnel Staff assigned to represent exhibiting company in assigned space Booth Size Measure of assigned space Can be represented by the booth dimensions i e 10 x 10 or by square feet i e 100 sq ft Booth Space The amount of floor area occupied by an exhibitor see booth size C Call for Presentations Used by associations and organizations as a formal
12. ate simple to complex shapes and figures Conference Educational and informational seminars generally held in conjunction with an event or convention Consignee Person to whom goods are shipped Consignor A person who sends freight Consumer Show An exposition that is open to the public showing what are generally known as consumer products Contractor An individual or company providing services to a trade show and or its exhibitors Convention Center A facility where expositions and or conferences are held Corkage The charge placed on beer liquor and wine brought into the facility but purchased elsewhere The charge sometimes includes glassware ice and mixers Corner Booth An exhibit space with exposure on at least two aisles Contact Person POC The person that is on the show floor or origin that one can contact for questions or answers Otherwise known as the Point of Contact Counter to counter A shipment that is made at last minute This will have to be delivered and picked up from the counter of an airline or bus depot See expedited freight Crated Freight Containerized freight items shipped in protective containers Crate Label The label on the crate or container that has the number or ID of the crate or container Crating List A document that names the contents of a crate i e exhibit pieces carpet signage etc Cross Aisle An aisle at a right ang
13. changeable components Move In Date set for installation Process of setting up exhibits Move Out Date set for dismantling Process of dismantling exhibits Mylar Trade name for plastic material N Net Square Feet The amount of space occupied by exhibits in a facility not including aisles columns registration area etc Negotiation The action or process of negotiating or being negotiated often used in plural Negotiations No Freight Aisle Aisle that must be left clear at all times during set up and dismantle Used to deliver freight remove empty boxes and trash and in case of emergency Noise Decibel A unit for measuring the relative loudness of sounds For CES the maximum level is 85 db No Show A scheduled exhibitor who does not show up to claim booth space or ordered services AVIATION WEEK Gaviation WEEK AMERICAS MILITARY O O R Owner s Risk O T Labor Work performed on overtime Work performed before 8 00 a m and after 4 30 p m Monday through Friday and all hours on Saturdays Sundays and holidays depending on the union trade Official Contractor Show Management appointed Company providing services to a trade show and or its exhibitors Also called General Contractor or Decorator Official Program amp Exhibitor Directory Program book distributed to attendees and exhibitors listing information about the show conferences sessions and provides a listi
14. curs prior to the show opening AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Press Kit A package of materials put together for the media Usually a folder containing press releases product announcements and other materials Press Release An article intended for use by the media about a company product service or individual Press Room Location on site where members of the media can obtain press releases product announcements and other materials write stories conduct interviews make phone calls and place stories Priority Point System Method of assigning booth space Often the system is based on the number of years a company has been exhibiting sponsorship dollars and size of the booth Private Security Security personnel hired from a privately operated company Also Booth Security Pro Forma I nvoice An invoice sent to a buyer prior to the shipment of merchandise which provides detailed information about the kinds and quantities of goods to be shipped Proof of Delivery POD A carrier can supply POD upon request Promotional Opportunity The ability to use advertising to create additional publicity Pro Number Shipment number designated by the common carrier to a single shipment used in all cases where the shipment must be referred to Usually assigned at once Proof Any preliminary reproduction by photography typesetting or lithography provided by processor for approval pri
15. e Island Booth An exhibit space with aisles on all four sides AVIATION WEEK Gaviation WEEK AMERICAS MILITARY I SO Certified Certification obtained by performing to a set of standards created by the I nternational Organization of Standards 1 SO These outline the requirements for quality management systems and functions as the model for quality management systems and serves as the model for quality assurance in production installation and servicing It defines in generic terms how to establish document and maintain an effective quality system J J Handle A handle with wheels located on one end that is used to leverage and move crates and skids by hand J ob Foreman One who is in charge of supervising and coordinating workers and projects J unction Box A distribution point for electrical power otherwise known as J box K Kiosk A small structure open on one or more sides for the display of a product or for use as an information station or for material distribution L Labels A method to tag and identify exhibit properties which includes information as to where the shipment is to be shipped to and from Labor Refers to contracted workers who perform services for shows Also CRAFTSPERSONS Labor Call Method of securing union employees Labor Desk On site area from which service personnel are dispatched Lead The demographic information retrieved from visitors to your booth wh
16. e contacted or located see Service Desk Exhibitor Service Manual Manual containing general information labor service order forms Rules and Regulations and other important information pertaining to exhibitor participation in an exhibit Also called Exhibitor Manual or Service Manual Expedited Freight Freight that is done at the last minute and is handled in a special manner Expedited Expocard Reader A device that electronically reads an attendee s name and demographics for use by exhibitor in post show lead follow up Export Freight that leaves the country Exposition An event in which products or services are exhibited Also referred to as Exhibition Expo Trade Show and Trade Fair F Fire Exit Door clear of obstructions designated by local authorities to egress Fire Retardant Term used to describe a finish usually liquid that coats materials with a fire resistant cover Flame Proof Term used to describe material that is or has been treated to be fire retardant Flatbed Truck A truck or trailer that is equipped with a flat bed Not an enclosed box Floater Worker s used by foreman to help assigned labor for short periods of time Floor Manager I ndividual representing show management who is responsible to overseeing all or part of the exhibition area They are also available to answer questions related to the show floor show hours and show services and act a
17. e exhibits Supplemental I nvoice An additional invoice for services after initial invoicing has taken place T Table Top Display Exhibit designed for use on top of counter bench or table Tare Weight The weight of a container and or packing materials without the weight of the goods it contains Compare Gross Weight Target Date The specified date and or time to move a shipment into and or out of an exhibit hall show site Target Freight Floorplan Color coded floor plan indicating freight delivery for individual booths Tariff Rules and rates of a specific carrier Teamster Union that handles all material in and out of the hall except machinery Exhibitors are permitted to carry small packages into hall Time amp Materials Method of charging for several services on a cost plus basis also T amp M Tow Motor Forklift Tracking A method used to locate a shipment or acquire a status of a delivery Trade Show An exhibition held for members of a common or related industry Traffic Flow Acommon or directed path the audience will take through an exposition or exhibit Trans Ship A shipment that is on tour shipping from event to event or shipments between events that do not include a shipment to or from the point of origin Truss A collection of structural beams forming a rigid framework U Uncrated Freight Items shipped outside of protective containers typically
18. ich helps you determine that person s intent to buy your product services A tool to help your sales force close the sale Lead Man The person in charge of amp D crew This individual is responsible for the installation or dismantling of an exhibit booth Lead Tracking A manual or automated system used to conduct follow up activities for sales prospects resulting from a trade show AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Less than Truckload LTL The rate charged for freight weighing less than the minimum weight for a truckload Liability Legal term usually used to describe a point or amount of responsibility damages or injuries incurred or sustained Liftgate A power lift attached to a van to enable loading and unloading without the use of a dock Light Box Enclosure with lighting and translucent face of plastic or glass Limits of Liability A term used in a shipping contract to specify the monetary limit that a carrier will pay with regard to damages incurred on freight during a shipment Linear Booth Any booth that shares a common back wall and abuts other exhibits on one or two sides Linear Display Another term for an in line exhibit space Loading Dock Area on premises where goods are received Lobby Public area that serves as an entrance or waiting area Lock Up Storage area that can be locked up Logo A trademark or symbol unique to each company M Mai
19. in exhibit hall as compared to net square feet usable exhibit space or occupied exhibit space Gross Weight The full weight of a shipment including goods and packaging Compare TARE WEIGHT Guarantee The number of food and beverage servings to be paid for whether or not they are actually consumed usually required forty eight hours in advance H Hall A generic term for an Exposition Facility May also refer to an individual area within a facility such as Hall A or Halls A C Hand Truck Small hand propelled implement with two wheels and two handles for transporting small loads Hand Carryable I tems that one person can carry unaided meaning no hand trucks or dollies AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Hard Card Sometimes referred to as the short form bill of lading Hard card copy may also indicate the number of the vehicle its position in line to load or unload Hard Wire Any electrical connection other than receptacle to receptacle Charged on a time plus material basis Hardwall A type of exhibit construction in which the walls are of a solid material rather than fabric Hardwall Booth Booth constructed with plywood or similar material as opposed to booth formed with drapery only Header A sign or other structure across the top of an exhibit usually displays company name High Cube A term used to describe that type of container required for a shipment that
20. le on a rental basis Import Bringing of goods or products into a country from another Independent Service Contractor Any company other than the designated official contractor listed in the Exhibitor Service Manual providing a service display installation and dismantling models demonstrators florists photographers audiovisual etc and needing access to an exhibit any time during installation show dates and or dismantling Infringement Use of floor space outside exclusive booth area or breaking of the official rules and regulations Inherent Flame Proof Material that is permanently flame resistant without chemical treatment Inline Booth Exhibit space with exhibit booths on both sides and behind or backing up to a wall This type of booth will generally have only one exhibit side open to an aisle Installation Setting up exhibit booth and materials according to instructions and drawings I nstallation Dismantle Also referred to as amp D The set up and tear down of exhibits Insurance Policy A contract between an exhibitor and an insurance company securing payment of a sum of money in the event of loss or damage Interactive Exhibits Exhibits in which the visitor is involved with the exhibit in a proactive way Inventory Total amount of furniture and equipment available for show Invoice An itemized list of good and services specifying the price and terms of sal
21. le to the main aisle Cross Bar Rod used in draping or as a support brace AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Custom House Broker An individual or firm licensed to enter and clear goods through Customs Customs The authorities designated to collect duties levied by a country on imports and exports The term also applies to the procedures involved in such collection Cut amp Lay Installation of carpet other than normal booth or aisle size CWT Hundred weight A weight measurement for exhibit freight usually 100 pounds Often used as cost per hundred weight D Damage Report A report submitted by an exhibitor to a freight company or contractor itemizing damage to shipped goods Dark Day Terminology for a day during the move in or move out of the convention facility when show site services are shut down Decking Term used to describe a false floor built in a van to allow stacking of freight in order to prevent damage as well as to utilize more of the van s capacity Declared Value A shipper s stated dollar value for the contents of a shipment Decorating Dressing up an exhibition with carpet draping plants etc Decorator An individual or company providing installation and dismantling of exhibits and booth and hall dressing services for a trade show and or its exhibitors also called General Contractor Official Contractor Deferred Freight Long haul freight
22. ling Lists A list of contact names and addresses used for marketing purposes These lists can be obtained by gathering information on site or purchasing or renting from an agency or company Make Ready To mount or prepare artwork for photography or reproduction i e make camera ready Manifest A list of cargo Marshalling Yard Specific retention area lot for all vehicles to park prior to going to the Show Hall Convention Center for loading or unloading Masking Drape A cloth used to cover storage or other unsightly areas AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Material Handling The unloading of your shipment transporting it to your booth storing and returning your empty crates and cartons and reloading your shipment at the close of the show Also called Drayage Material Handling Agreement MHA Bill of Lading contract for freight movement services Material Handling Charge The dollar cost based on weight Drayage is calculated by 100 pound units or hundredweight abbreviated CWT There is usually a minimum charge Means of Egress an approved stairway or ramp constructed to the specification of the fire code used for access and exiting Meter The most common width for a backwall panel 1 Meter 39 37 inches Modular Structural elements that are interchangeable Allows for maximum flexibility in arrangement and size Modular Exhibit Exhibit constructed with inter
23. method of asking for and screening suitable presentation topics for use in the conference sessions Canopy Drapery awning or other roof like covering Capacity Maximum number of people allowed in any given area Caravan Shipping A shipping method that combines several clients on several trucks from the same origin to the same destination thus traveling together Grouped for efficiencies Carnet A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries for display demonstration or similar purposes without paying duties or posting bonds Carpenter Skilled craftsman used in the installation and dismantle of exhibits Additionally used in the construction of exhibit properties AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Carrier Transportation line that moves freight from one shipping point to another van line common carrier rail car and airplane Cartage 1 The fee charged for transporting freight 2 The moving of exhibit properties over a short distance Cash on Delivery C O D Collection or payment on delivery Caulk Block Big chunk of plastic or rubber used to block the tires of a truck parked at the dock see dock Certificate of Inspection A document certifying that merchandise was in good condition immediately prior to its shipment Certificate of Insurance A basic element of an effective risk management
24. ng of the exhibitors and services offered Off Target A move in date which is outside before or after of the officially assigned target date One Time Spotting The unloading of freight machinery and the placing of it in a designated location Exhibitors must be present for spotting of materials This service does not include unskidding balancing or extended time On Site Location of exhibits or projects On Site Order Floor order placed at show site On Site Registration Process of signing up for an event on the day of or at the site of the event Over Time Refers to work performed beyond what is considered a standard business day Over time labor is paid at time and a half P Package Plan Management provided furniture and or services to exhibitors for a single fee Packing List A list included with a shipment showing the number and kinds of items being shipped as well as other information needed for transportation purposes Also referred to as a Bill of Lading or Waybill Padded Van Shipment Shipment of crated or uncrated goods such as product or display material Also see VAN SHI PMENT AI R RI DE AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Pad Wrapped Blanket Wrap Non crated freight shipped via van line covered with protective padding or blankets Pallet Wooden platform used to support machinery or a collection of objects for easier handling Also thick wood block
25. or to finished product Q Quad Box Four electrical outlets enclosed in one box Qualifying The act of determining an exhibit visitor s authority to purchase or recommend a product or service on display R Rail Low drape divider between exhibit booths Also Side Rail AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Raw Space The actual space for an exhibit with no furnishings or decoration In line spaces do included a pipe and drape back wall and side rails Rear Projection A video technique in which images are projected on a screen positioned between the projector and the audience Rear Lit Method of lighting transparency from behind Refurbish To repair damage renew surfaces and replace graphics as necessary to recondition the exhibit to extend its lifespan Registration Process of obtaining demographic information from an attendee in exchange for an entrance badge to the show An exhibitor will also register its booth personnel in order to obtain exhibitor badges Release Form A document that by signature consents an individual release another from responsibility Rental Booth Complete booth package offered to exhibitors on a rental basis Request for Price RFP A formal document from a company that is intended to provide information about the specifics of a purchase of goods or services This document is requesting a price be provided for the described goods or service
26. program It serves as evidence of the financial capability of an indemnitor who has executed an agreement in favor of an organization Certificate of Origin A document required by certain foreign countries for tariff purposes certifying as to the country of origin of specified goods Cherry Picker Equipment capable of lifting a person s to a given height Also called High J acker Condor Lift Scissor Lift Chevron Type of cloth used for backdrops Client Arranged Freight Freight movement that has been arranged by the customer They are responsible for the paperwork and liability of the freight movement Close of Business COB End of Business day usually 5 00 pm Collective Agreement A contract between an employer and a union specifying the terms and conditions for employment the status of the union and the process for settling disputes during the contract period Also known as Labor Agreement Union Contract Column A pillar in an exposition facility that supports the roof or other structures usually denoted on floor plan as a solid square or dot Commercial I nvoice A detailed itemized list of shipped goods used for international shipments Common Carrier Transportation company which handles crated materials AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Computer Aided Design CAD Computer software program that is typically used by design and engineering people to draw or illustr
27. ral part of the shipping case Semi A slang term for a Tractor Trailer truck used for hauling freight Serial Number A sequential number stamped on a product that is unique to that item It is necessary to list serial numbers on materials that are shipped internationally Service Charge Charge for the services of waiters waitresses housemen technicians and other food function personnel Service Desk A centrally located service area in which exhibitors can order or reconfirm the services provided by exposition management such as electrical decorating telecommunications etc Service Kit Packet for exhibitor containing information and forms relating to the exhibition Shop Service contractor s main office and warehouse Short Form BOL A document that establishes the terms of a contract between a shipper and a transportation company under which freight is moved between specific point for a specified charge Show Daily A daily publication produced on site that offers articles on exhibitors their products services and show activities AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Show Decorator Company or individual responsible for hall draping aisle carpeting and signage Also performs same service to individuals exhibitors Show Manager Person responsible for all aspects of exhibition Show Office The show management office at exhibition Showcard Material used for signs
28. s attached to crates that allow forklift access for easier handling Also SKI D Pegboard Panel Framed panel of perforated hardboard Peninsula Booth Exhibit space with aisles on three sides Perimeter Booth Exhibit space located on an outside wall Pipe and Drape Pipe material with fabric draped from it to make up side rails and back wall of an exhibit booth Pop up Booth A term generally referring to a booth that requires minimal tools to set up and is set up by the exhibitor Portable Exhibits Lightweight cased display units that do not require forklifts to move Post Show Refers to any activity that occurs following the closing of the event Point of Contact POC The primary contact person with regard to a business or service Point to Point A shipment that is direct and never changes trucks POV A privately owned vehicle such as a passenger car van or small company vehicle as distinguished from trucks tractor trailers and other over the road vehicles A POV left unattended will almost certainly be towed away If you must unload a POV use the POV line see the following POV Line Special loading dock reserved for POV s where material is unloaded at prevailing drayage rates To get on a POV line driver reports first to the marshalling yard Pre Registered Reservation which has been made in advance with necessary paperwork Pre Show Refers to any activity that oc
29. s the liaison between exhibitors and Freeman Service Desk Floor Marking Method of indicating the boundaries of each booth space AVIATION WEEK Gaviation WEEK AMERICAS MILITARY Floor Order Order for services placed by the exhibitor with the service contractor after exhibit setup begins and is usually more expensive than an Advance Order Floor Plan A map showing layout of exhibit spaces Floor Port Utility box recessed in the floor containing electrical telephone and or plumbing connections Foam Core Lightweight material with a Styrofoam center used for signs decorating and exhibit construction Also called Gator Foam Gator Board Follow Up To send literature or other information and or have representatives call on prospects identified at a trade show Force Freight Term used when drayage contractor assigns a carrier to pickup freight from a show Fork Lift Vehicle used to transport heavy exhibit materials short distances and for loading and unloading materials Fork Truck Vehicle used to transport heavy exhibit materials short distances and for loading and unloading materials Foreman The person given charge of something Four Hour Call Minimum work period for which union labor must be paid Freight Exhibit properties products and other materials shipped for an exhibit Freight Desk The area where inbound and outbound exhibit materials are handled at a trade show
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