voluntary service campaign window regulator
Contents
1. Window Regulator Harness Connector Disconnect 6 29 13 Loosen one screw and remove six screws that secure the Window Regulator Assembly see Figure 10 pe ee Screws Remove Figure 10 14 Remove the Window Regulator A ESS Assembly from the door see Figure 11 Front gt TP030749 Figure 11 7 29 15 Take out three screws and remove the Motor from the Window Regulator Assembly see Figure 12 e The Motor from the old Window Regulator Assembly will be installed on the new Window Regulator Assembly next step Old Window Regulator bor m I me Remove TP030750 Figure 12 Parts Re Assembly Operation Check 16 Install the old Motor onto the new Window Regulator Assembly e Make sure the old Motor is correctly installed and securely fastened onto the new Window Regulator Assembly 17 Remove the screw that you loosened in step 13 from the old Window Regulator and install it on the new Window Regulator 18 Install the new Window Regulator Assembly ONLY then make sure the window operates properly 19 Then re assemble all other components in the reverse order they were removed 8 29 Rear Door Parts Removal 1 Take out the Plastic Cap and the Screw Plesiece and remove the Pull Handle Switch Panel see Figure 13 Screw2. eee ss Pull Switch Panel TP030752 Figure 13 2 Disconnect the Vehicle Harness from the Pull Handle Switch Panel see bee it Figure 14 5 f Pull Handle Front Switch Panel TP030753 Figure 14 9 29 3 Use a Plastic Pry Tool to carefully remove the Door Release Handle Trim Ring see Figure 15 4 Remove the Door Panel by lifting it UP and AWAY from the door e Refer to the BT section of the applicable Service Manual for more information about removing the Door Panel if needed e Place the Door Panel in a clean safe location 5 Remove the Plastic Vapor Barrier being careful no to tear damage it 6 Take out four screws and remove the Metal Plate see Figure 16 10 29 Plastic Pry Tool Front ov Door Release Handle Trim Ring TP030754 Figure 15 SD pany Screws Remove 8 O TP030755 Figure 16 7 Temporarily re connect the Door Handle Switch Panel to the Vehicle Harness Then adjust up or down the window until the RH Window Mounting Screw is visible in the Door Panel Access Hole see Figure 17 8 While holding onto the window remove the Window Mounting Screws see Figure 17 e Do NOT allow the window to drop 9 Then move the window all the way up into the door frame channel and lock wedge it in place as follows a Get two
3. TP030803 Figure 24 14 29 3 Use a Plastic Pry Tool to carefully lift UP the Arm Rest Pad to release the ee ZN securing clips Then remove the Pad e by lifting UP and PULLING rearward w see Figure 25 Plastic Pry Tool TP030804 Figure 25 4 Remove the Screw under the Arm Rest L Pad see Figure 26 SS mS be gt Aaa Screw Remove Ei Figure 26 TP030805 15 29 5 Use a Plastic Pry Tool to carefully lift UP the Door Pull Handle Switch Panel to release the securing clips Then lift UP and PULL forward to remove the Door Pull Handle Switch Panel see as Figure 27 Switch Pa TP030806 Figure 27 6 Disconnect the Vehicle Harness from the Door Pull Handle Switch Panel see Figure 28 Connector a St Disconnect ip Underside of Door Pull Handle Switch Panel TP030807 Figure 28 16 29 7 Remove the Screw under the Door Pull Handle Switch Panel see Figure 29 8 Use a Plastic Pry Tool to carefully remove the Trim Ring from the Door Release Handle see Figure 30 9 Remove the Door Panel by lifting it UP and AWAY from the door e Refer to the BT section of the applicable Service Manual for more information about removing the Door Panel if needed e Place the Door Panel in a clean safe location 17 29 Front Screw J Remove TP030808 Figure 29
4. Remove 25 29 Figure 47 13 Remove the Window Regulator Assembly from the door see Figure 48 Window Regulator Assembly Remove Front Figure 48 TP030825 14 Take out three screws and remove the ieee oa Motor from the Window Regulator e aces Assembly see Figure 49 e The Motor from the old Window Regulator Assembly will be installed on the new Window Regulator Assembly next step Remove TP030826 Figure 49 Parts Re Assembly Operation Check 15 Install the old Motor onto the new Window Regulator Assembly e Make sure the old Motor is correctly installed and securely fastened onto the new Window Regulator Assembly 16 Remove the screw that you loosened in step 12 from the old Window Regulator and install it on the new Window Regulator 17 Install the new Window Regulator Assembly ONLY make sure the window operates properly 18 Then re assemble all other components in the reverse order they were removed 26 29 PARTS INFORMATION DESCRIPTION PART NUMBER QUANTITY Window Regulator Kit Altima 80720 9E025 Window Regulator Kit Xterra 80720 38527 Window Regulator Kit Frontier 80720 38525 CLAIMS INFORMATION For Warm States Vehicles Submit a Campaign CM line claim using the following claims coding information Campaign 1 D PU306 RPL Both Front Window Regulators Frontier ONLY PU3061 O
5. TP030810 Figure 30 10 Take out two Screws and remove the Arm Rest Bracket see Figure 31 11 Remove the Plastic Vapor Barrier being careful no to tear damage it 12 Take out four screws and remove the Metal Plate see Figure 32 Screws Remove TP03081 1 re oO e ae Front CU Arm Rest Bracket Figure 31 N Metal Plate 5 O G A EAEN ed o IY S CN Screws Remove TP030812 Figure 32 13 Temporarily re connect the Door Pull Handle Switch Panel to the Vehicle Harness Then adjust up or down the window until the Window Mounting Screws are visible see Figure 33 14 While holding onto the window remove the Window Mounting Screws see Figure 33 e Do NOT allow the window to drop 15 Then move the window all the way up into the door frame channel and lock wedge it in place as follows a Get two Plastic Pry Tools from the Trim Tool Set J 46534 equivalent Plastic Pry Tools will also work b Apply a layer of duct tape to the end of each Plastic Pry Tool This will help prevent damage when inserting the Plastic Pry Tools covered in the next step c Carefully insert the Plastic Pry Tools between the Window Glass and Weather Strip see Figure 34 CAUTION Do NOT damage the Window Glass or Weather Strip 16 Disconnect the Window Regulator Harness Connector see Figure 35 Then carefully remove the connector from the door see
6. reverse order they were removed 21 29 Rear Door Xterra ONLY Parts Removal 1 Take out the screw and remove the Door Pull Handle see Figure 39 2 Remove the Screw from the Door Release Handle Switch Panel see Figure 40 Screw Remove Door Pull Handle So Figure 39 Door Release Handle Switch Panel x Remove TP030818 Figure 40 22 29 3 Use a Plastic Pry Tool to carefully remove the Door Release Handle Switch Panel see Figure 41 4 Disconnect the Vehicle Harness from the Door Release Handle Switch Panel see Figure 42 5 Remove the Door Panel by lifting it UP and AWAY from the door Refer to the BT section of the applicable Service Manual for more information about removing the Door Panel if needed Place the Door Panel in a clean safe location Plastic Pry Tool Door Release Handle Switch Panel TP030819 Figure 41 Front Harness Connector Disconnect Pa Door Release Handle Switch Panel TP030820 Figure 42 6 Take out two screws and remove the Arm Rest Bracket see Figure 43 7 Remove the Plastic Vapor Barrier being careful no to tear damage it 8 Temporarily re connect the Door Release Handle Switch Panel to the Vehicle Harness Then adjust up or down the window until the Window Mounting Screws are visible see Figure 44 9 While holding ont
7. Figure 35 19 29 LEZ lt Window Mounting Front Screws Remove p939813 Figure 33 rip Plastic Pry Tools From Trim Tool Set J 46534 C Figure 34 Harness Connector Window Regulator Harness Connector Disconnect TP030814 Figure 35 17 Loosen one screw and remove six screws that secure the Window Regulator Assembly see Figure 36 18 Remove the Window Regulator Assembly from the door see Figure 37 20 29 Screws Remove TP030827 Figure 36 Window Regulator Assembly Remove O o Figure 37 19 Take out three screws and remove the Motor from the Window Regulator Assembly see Figure 38 e The Motor from the old Window Regulator Assembly will be installed on the new Window Regulator Assembly next step Window Regulator Assembly TP030816 Figure 38 Parts Re Assembly Operation Check 20 Install the old Motor onto the new Window Regulator Assembly e Make sure the old Motor is correctly installed and securely fastened onto the new Window Regulator Assembly 21 Remove the screw that you loosened in step 17 from the old Window Regulator and install it on the new Window Regulator 22 Install the new Window Regulator Assembly ONLY then make sure the window operates properly 23 Then re assemble all other components in the
8. NLY Refer to the following applicable Service Procedures for Window Regulator Assembly replacement details Altima Window Regulator Assembly Replacement Procedure Use Kit P N 80720 9E025 NOTE Use suitable covers to protect upholstery carpet etc when performing this procedure Front Door Parts Removal 1 Remove the Inside Mirror Cover see Figure 1 by pulling the Cover out to release the securing clips Inside E Cover Figure 1 2 Take out the Plastic Cap and the screw then remove the Pull Handle Insert see aa Figure 2 Plastic E AE A Pull Handle TP030751 TP030741 Figure 2 3 29 3 Use a Plastic Pry Tool to lift up and remove the Door Control Panel see Figure 3 4 Disconnect the Vehicle Harness from the Door Control Panel see Figure 4 Plastic Pry Tool TP030742 Figure 3 Front Control Panel ON oe Figure 4 4 29 5 Use a Plastic Pry Tool to carefully remove the Door Release Handle Trim Ring see Figure 5 6 Remove the Door Panel by lifting it UP and AWAY from the door e Refer to the BT section of the applicable Service Manual for more information about removing the Door Panel if needed e Place the Door Panel in a clean safe location 7 Remove the Plastic Vapor Barrier being careful no to tear damage it 8 Take out six screws and remove the Arm Rest Bracket and Meta
9. Plastic Pry Tools from the Trim Tool Set J 46534 equivalent Plastic Pry Tools will also work b Apply a layer of duct tape to the end of each Plastic Pry Tool This will help prevent damage when inserting the Plastic Pry Tools covered in the next step c Carefully insert the Plastic Pry Tools between the Window Glass and Weather Strip see Figure 18 CAUTION Do NOT damage the Window Glass or Weather Strip 10 Disconnect the Window Regulator Harness Connector see Figure 19 RH Window YA Mounting Screw Remove Vaa Door Panel Access Hole TP030757 Plastic Pry Tools From Trim Tool Set J 46534 SS Vie Glass 2 Weather x Strip A Front Figure 18 Connector Disconnect TP030756 Figure 19 11 29 11 Loosen one screw and remove five screws that secure the Window Regulator Assembly see Figure 20 12 Remove the Window Regulator Assembly from the door see Figure 21 12 29 Screw Remove ey Screws Remove ay A IKA N gt J Screw A L 3 Z I Remove ffo j Sw O Front lt V TP030757b Figure 20 Figure 21 13 Take out three screws and remove the Motor from the Window Regulator Assembly see Figure 22 e The Motor from the old Window Regulator Assembly will be installed on the new Window
10. R WD22 OR RPL All Altima Window Regulators PU3063 1 7 hrs L30 For non Warm States Vehicles Submit a Campaign CM line claim using the following claims coding information Campaign 1 D PU307 D22 OR WD22 OR RPL All Altima Window Regulators PU3073 1 7 hrs L30 27 29 OWNER S LETTER Window Regulator Replacement PU306 Dear Nissan Owner Nissan is committed to providing the highest level of product quality and customer satisfaction Through our product performance monitoring we have identified that certain model year 2001 2002 Frontier and Xterra models and certain 2001 Altima models may experience unexpected or difficult operation of the windows The primary cause is extended high temperature conditions affecting the window regulator system WHAT NISSAN WILL DO Our records indicate that you live in one of the warm weather areas noted below where this incident is likely to occur To ensure your satisfaction and prevent any future inconvenience Nissan has initiated a Voluntary Service Campaign to replace the affected window regulators with the improved design Nissan will replace the window regulators in all four doors of Altima and Xterra models For Frontier models Nissan will replace the window regulators in the front doors only The rear doors of Crew Cab models are not affected This service will be performed at no cost to you In the following warm weather areas of the United States window re
11. Regulator Assembly next step Window Regulator Assembly Remove TP030759 Figure 22 Parts Re Assembly Operation Check 14 Install the old Motor onto the new Window Regulator Assembly e Make sure the old Motor is correctly installed and securely fastened onto the new Window Regulator Assembly 15 Remove the screw that you loosened in step 11 from the old Window Regulator and install it on the new Window Regulator 16 Install the new Window Regulator Assembly ONLY then make sure the window operates properly 17 Then re assemble all other components in the reverse order they were removed 13 29 Xterra Frontier Window Regulator Assembly Replacement Procedure Use Kit P N 80720 3S527 for Xterra and 80720 38525 for Frontier NOTES Use suitable covers to protect upholstery carpet etc when performing this procedure e The following procedures apply to the front and rear doors for Xterra and the front doors ONLY for the Frontier Front Door Xterra and Frontier Parts Removal 1 Use a Plastic Pry Tool to carefully remove the Plastic Clip from the door panel see Figure 23 2 Take out the screw from the Door Pull Handle and the screw from the Door Release Handle see Figure 24 p PAd Plastic Clip Remove as kal TP030809 Figure 23 Door Release Handle pS Screw ns Screw a Door Pull Handle pe Remove Front
12. Technical Bulletin ee Reference NTB03 118 VOLUNTARY SERVICE CAMPAIGN WINDOW REGULATOR CAMPAIGN I D PU306 amp PU307 APPLIED VEHICLES 2001 Altima L30 2001 02 Frontier D22 crew cab and king cab 2001 02 Xterra WD22 APPLIED VINs Vehicles built within the following VIN ranges Altima 1N4 LO 10131524 to 243138 Frontier 1N6 D2 1C0326838 to 404427 1N6 D2 2C300000 to 314256 Xterra 5N1 D2 1C526040 to 599018 5N1 D2 2C500000 to 515816 NOTE Confirm campaign eligibility using Service Comm INTRODUCTION Nissan has identified that certain model year 2001 2002 Frontier and Xterra models and certain 2001 Altima models may experience unexpected or difficult operation of the windows The primary cause is extended high temperature conditions affecting the window regulator system These high temperature conditions generally occur in the states listed on the next page of this bulletin In these areas Nissan has initiated a Voluntary Service Campaign to replace the affected window regulators with the improved design In other areas where this incident in not expected to occur Nissan is extending the warranty on the vehicles should a future repair be needed 1 29 IDENTIFICATION NUMBER Nissan has assigned identification numbers PU306 amp PU307 to this campaign These numbers must appear on all communications and documentation of any nature dealing with this campaign PU306 e This PNC g
13. els may experience unexpected or difficult operation of the windows The primary cause is extended high temperature conditions affecting the window regulator system To ensure your satisfaction Nissan is extending the warranty on this system if you own one or more of these vehicles WHAT NISSAN WILL DO Nissan has initiated this window regulator Warranty Extension to cover repairs needed to correct defects in materials or workmanship in this system for a period of up to five 5 years from the vehicle in service date or 60 000 miles whichever occurs first Should your vehicle require a window regulator repair Nissan will replace the window regulators in all four doors of Altima and Xterra models For Frontier models Nissan will replace the window regulators in the front doors only The rear doors of Crew Cab models are not affected Because extended high temperature conditions affect the window regulators in the following warm weather areas of the United States window regulators will be replaced Alabama Arkansas Arizona Southern Florida Georgia California Hawaii Kansas Kentucky Louisiana Missouri Mississippi N Carolina New Mexico Nevada Oklahoma S Carolina Tennessee Texas Utah Our records indicate that you do not live in one of the warm weather areas noted above where this incident is likely to occur WHAT YOU SHOULD DO Please keep this letter with your owner s manual Should your windo
14. gulators will be replaced Alabama Arkansas Arizona Southern Florida Georgia California Hawaii Kansas Kentucky Louisiana Missouri Mississippi N Carolina New Mexico Nevada Oklahoma S Carolina Tennessee Texas Utah WHAT YOU SHOULD DO Please contact your Nissan dealer at your earliest convenience in order to arrange an appointment to have the window regulators replaced This free service should take about two hours to complete subject to the dealer s work schedule or parts availability Please bring this notice with you when you keep your service appointment Nissan representatives are available at 1 800 NISSAN1 1 800 647 7261 If you reside in Hawaii please call 808 836 0888 If you have paid to have one or more of your window regulators replaced prior to this campaign you may be eligible for reimbursement of the related expense Contact Nissan Consumer Affairs at the numbers listed above for additional information on how to obtain a reimbursement Thank you for the opportunity to ensure continued customer satisfaction with your Nissan vehicle 28 29 OWNER S LETTER Window Regulator Warranty Extension PU307 Dear Nissan Owner Nissan is committed to providing the highest level of product quality and customer satisfaction Through our product performance monitoring we have identified that certain model year 2001 2002 Frontier and Xterra models and certain 2001 Altima mod
15. l Plate see Figure 6 5 29 Front gt y a Plastic Pry Tool Door Release ah Handle Trim Ring Remove LD f A TP030744 Figure 5 Screws R Ki f QU ine oT M f emo L 1 Tle TP030745 Figure 6 9 Temporarily re connect the Door Control Panel to the Vehicle Harness Then adjust up or down the window until the Window Mounting Screws are visible in the Door Panel Access Holes see Figure 7 10 While holding onto the window remove the Window Mounting Screws see Figure 7 oor Panel e Do NOT allow the window to drop Access Holes Front TP030747 11 Then move the window all the way up into the door frame channel and lock wedge it in place as follows Plastic Pry Tools From Trim Tool Set J 46534 Window Z bo Glass Strip a Get two Plastic Pry Tools from the Trim Tool Set J 46534 equivalent Plastic Pry Tools will also work b Apply a layer of duct tape to the end of each Plastic Pry Tool This will help prevent damage when inserting the Plastic Pry Tools covered in the next step c Carefully insert the Plastic Pry Tools between the Window Glass and Weather Strip see Figure 8 CAUTION Do NOT damage the Window Glass or Weather Strip 12 Disconnect the Window Regulator Harness Connector see Figure 9
16. o the window remove the Window Mounting Screws see Figure 44 e Do NOT allow the window to drop 10 Then move the window all the way up into the door frame channel and lock wedge it in place as follows a Get two Plastic Pry Tools from the Trim Tool Set J 46534 equivalent Plastic Pry Tools will also work b Apply a layer of duct tape to the end of each Plastic Pry Tool This will help prevent damage when inserting the Plastic Pry Tools covered in the next step c Carefully insert the Plastic Pry Tools between the Window Glass and Weather Strip see Figure 45 CAUTION Do NOT damage the Window Glass or Weather Strip ane Oe Screws Remove TP030821 Figure 43 L indo o AA l w Glass PN Window Mounting Screws Remove TP030822 Figure 44 Plastic Pry Tools From Trim Tool Set J 46534 Zo amp ass Ya Te ees Front Weather Strip TP030868 Figure 45 24 29 11 Disconnect the Window Regulator Harness Connector see Figure 46 Then carefully remove the connector from the door see Figure 46 12 Loosen one screw and remove five screws that secure the Window Regulator Assembly see Figure 47 Connector from Door Panel Remove Window Regulator Harness Connector Disconnect TP030823 Figure 46 Screw Loosen only w Screws
17. roup is for vehicles located in the warm states shown below and requires that the vehicle be repaired using the Service Procedure in this bulletin Service Comm will identify these vehicles Warm States Include Nevada Texas Florida Louisiana Arizona Oklahoma South Carolina Mississippi Alabama Arkansas New Mexico Georgia North Carolina Kansas Utah Tennessee Missouri Kentucky Hawaii Southern California PU307 e This PNC group is for vehicles identified as NOT being located in the warm states Owners of these vehicles will receive a warranty extension letter should a repair be required in the future See page 29 for a copy of this letter Eligibility can be confirmed by VIN within the Applicable Warranty section of Service Comm NUMBER OF VEHICLES POTENTIALLY AFFECTED The number of vehicles potentially affected is approximately 270 000 DEALER RESPONSIBILITY It is the Nissan dealer s responsibility to check Service Comm for the campaign status on each vehicle falling within the range of this Voluntary Service Campaign PU306 PU307 that enters the service department This includes vehicles purchased from private parties or presented by transient tourist owners and vehicles in the Nissan dealer s inventory 2 29 SERVICE PROCEDURE You ll replace the Window Regulator Assembly in the following applied vehicles e Altima In the front and rear doors e Xterra In the front and rear doors e Frontier In the front doors O
18. w regulators require service within the period of this warranty please contact your Nissan dealer to arrange an appointment Nissan representatives are available at 1 800 NISSAN1 1 800 647 7261 If you reside in Hawaii please call 808 836 0888 If you have paid to have one or more of your window regulators repaired prior to this warranty extension you may be eligible for reimbursement of the related expense Contact Nissan Consumer Affairs at the numbers listed above for additional information on how to obtain a reimbursement Thank you for the opportunity to ensure continued customer satisfaction with your Nissan vehicle 29 29
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