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Sun StorEdge 3000 Family 2.4 Software Installation Guide

1. Chapter 6 Installing the Software on an IBM AIX Host 65 4 To install the console type installp a d cdrom product aix SUNWscsu bff After the agent or console is installed successfully SUCCESS is displayed in the Result column of the Installation Summary 5 Specify a path to the default web browser To access Sun StorEdge Configuration Service online help Netscape Navigator must be installed on the system on which you are installing the console Versions earlier than 4 08 are not supported If a web browser is not detected you are asked to specify the path to the web browser Netscape Navigator is usually installed in usr bin netscape Note You can configure the web browser path name at any time however if you do not specify a path name at some point you cannot access online help The agent is installed in usr SUNWsscs ssagent The console is installed in usr SUNWsscs sscsconsole Note If you know that a supported Java runtime environment is installed but the installation program cannot find it see Troubleshooting on page 73 66 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 To Install Sun StorEdge Diagnostic Reporter Note You must install the Sun StorEdge Configuration Service agent before installing the Sun StorEdge Diagnostic Reporter agent and Config Tool If Java runtime environment software is not installed on the computer or works
2. ed filename solaris ARCH where filename is the name of the file that was downloaded and ARCH is either sparc or i386 depending on the Solaris OS platform Go to and Step 3 in To Install the Software From the CD on page 10 Chapter 2 Installing the Software on a Solaris Host 9 v To Install the Software From the CD 1 If you are upgrading be sure you uninstall earlier versions of Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the CLI including the agents Individual software packages have been replaced by one package SUNWsscs starting with version 2 0 The individual packages must be removed before you can install SUNWsscs For details on uninstalling see Uninstalling the Software on page 16 2 Insert the Sun StorEdge 3000 Family Professional Storage Manager CD and type cd cdrom cdrom0 product solaris ARCH where ARCH is either sparc or i386 depending on the Solaris OS platform 3 To install the English package type pkgadd d SUNWsscs Optional To add language support type pkgadd d SUNWxsscs where x is f j c or h depending on what language you are installing See TABLE 2 2 for package names 4 Provide appropriate responses to each of the installation prompts a If asked if you want to restore the agent configuration type y If you type n you will need to re enable the managing servers
3. The ssmon ssadmin and ssconfig names are logins that correspond only to security levels within the program For UNIX operating environments the default shell for these accounts is assigned to bin false to prevent the user IDs from being used for interactive logins You can set up Sun StorEdge Configuration Service so that monitoring does not require users to type the ssmon password To do so select the Auto Discovery option when the hosts are added to the Managed Servers list at the console You can set up these three logins and passwords locally on each host The accounts can have different passwords on each host if desired Once you have set up these three logins on the agents to be managed the system administrator typically provides user access to the program by assigning employees appropriate passwords which are based on the level of security required to complete tasks For example everyone who has administration privileges on a particular host is assigned the same password that was established for the user ssadmin Note To add servers to the Managed Servers list refer to the Sun StorEdge 3000 Family Configuration Service User s Guide To Create Passwords and Permissions Create a password for each of the new users by typing passwd uwuser name You will be prompted to re enter the password before receiving confirmation Administrators might also want to change group permissions which are defined in t
4. Change Remove Respond appropriately to the prompts Choose Sun StorEdge Configuration Service Console and select Change Remove Respond appropriately to the prompts Chapter 3 Installing the Software on a Microsoft Windows Host 31 32 To Uninstall Sun StorEdge Diagnostic Reporter Use the Windows Add Remove Programs utility to remove Sun StorEdge Diagnostic Reporter On a Windows 2000 host choose Start Settings Control Panel gt Add Remove Programs On a Windows 2003 host choose Start gt Control Panel gt Add Remove Programs Select Sun StorEdge Diagnostic Reporter and select Change Remove Respond appropriately to the prompts To Uninstall the Sun StorEdge CLI Use the Microsoft Windows Add Remove Programs utility to remove the CLI For Windows 2000 choose Start gt Settings Control Panel Add Remove Programs For Windows 2003 choose Start gt Control Panel gt Add Remove Programs Select Sun StorEdge 3000 Family CLI and select Change Remove Respond appropriately to the prompts Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 CHAPTER 4 Installing the Software on a Linux Host This chapter provides procedures for installing Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the Sun StorEdge Command Line Interface CLI on a Sun Linux or Red Hat Linux host Topics covered in this chapter are as follows Sy
5. on page 23 and then continue with Step 4 3 If you are installing the software from the CD insert the Sun StorEdge 3000 Family Professional Storage Manager CD and change to the product windows directory 4 Double click setup exe and from the InstallShield Wizard window click Next 5 Select Sun StorEdge Command Line Interface 6 Click Next 7 From the Copyright Notice window click Yes 8 From the Choose Destination Location window install to the default folder C Program Files Sun sccli and click Next To install to a different folder click Browse select another folder and click Next 9 From the Select Program Folder window click Next 10 From the InstallShield Wizard Complete window click Finish 11 From the Select Component window select another component to install or close the window v To Stop or Start the Sun StorEdge Configuration Service Agent 1 On a Windows 2000 host choose Start gt Programs Administrative Tools gt Computer Management On a Windows 2003 host choose Start gt Administrative Tools Computer Management Alternatively you can right click My Computer and select Manage 2 Click Services amp Applications 3 Right click the service SUNWscsd Monitor SUNWscsd Server SUNWscsd Startup you want to start or stop 28 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 v To Stop or Start Sun StorEdge Diagnostic Reporter 1 On a Windows 2000 hos
6. 6 To access online help install Netscape Navigator on the system on which you are installing the console Versions earlier than 4 0 are not supported If Netscape Navigator is not detected you are asked to specify the path a Change to opt SUNWsscs sscsconsole and type config _sscon b Type the absolute path to the web browser Note You can configure the web browser path name at any time however if you do not specify a path name at some point you cannot access online help After the agent is installed the following message is displayed indicating the components were installed successfully and have started rpm ivh SUNWscsd rpm Preparing FEFE TE FE FE FE HE FE FE FE HE FE FE FE TE FE HE HE E H H HHHH 100 1 SUNWscsd FEFE HE FE HE FE HE FE FE FE HE FE HE FE FE FE HE HE HE H H HHHH HHHHHHHHHHHHHH 1003 add user ssmon add user ssadmin add user ssconfig Configuring and starting Sun StorEdge tm Configuration Service daemons OK Starting Sun StorEdge tm Configuration Service agent daemon OK Starting Sun StorEdge tm Configuration Service agent monitor daemon OK After the console is installed the following message is displayed indicating the components were installed successfully and have started rpm ivh SUNWscsu rpm Preparing HEHEHE EEEEEEEHEEEHEEEHEEEHEEEHHEEHEHEH 100 1 SUNWscsu HEFHEEHHEEHHEEEHEEHHEEHHEEHHEEHEHEEHEHEEEHEHEEH 100 Installation completed s
7. Agent and Console Version Compatibility 34 Installation Packages 35 v To Download the Updated Software From the Web Site 36 v To Install Sun StorEdge Configuration Service Agent and Console From theCD 37 To Install Sun StorEdge Diagnostic Reporter 39 To Install the Sun StorEdge CLI 39 To Stop or Start the Agents 41 v To Stop or Start the Sun StorEdge Configuration Service Agent 41 v To Stop or Start the Sun StorEdge Diagnostic Reporter Agent 41 v To Determine Whether Agents are Running 42 Users and Passwords 42 Administrative User Security Levels and Guidelines 42 v To Create Passwords and Permissions 44 Uninstalling the Software 44 v To Uninstall Sun StorEdge Configuration Service 44 v To Uninstall Sun StorEdge Diagnostic Reporter 45 v To Uninstall the Sun StorEdge CLI 45 Troubleshooting 45 Installing the Software on an HP UX Host 47 Contents v System Requirements 47 Installing the Software 48 Upgrading Software Agent and Console Version Compatibility 48 Installation Packages 49 v To Download and Install the Updated Software From the Web Site 49 v To Install the Sun StorEdge Configuration Service Agent and Console From the CD 51 To Install Sun StorEdge Diagnostic Reporter 52 To Install the Sun StorEdge CLI 53 To Display the Console 54 lt a lt a a To Stop or Start the Agents 55 v To Stop or Start the Sun StorEdge Configuration Service Agent 55 v To Stop or Start the Sun StorEdge Diagnostic Reporter Agent 55 v
8. FC and SATA Only 79 Post Installation Procedures There are several procedures that must be performed following the installation of the Sun StorEdge 3510 3511 SMI S Provider Perform the following steps 1 Edit the file opt SUNW3x10a config sh to reflect your local configuration The key options which might need modification are CIMOM_USER Set this variable to ssconfig or root other usernames will not be accepted by the CIMOM for security reasons a CIMOM_PWD This variable must be changed to the password assigned to the user account specified by CIMOM_USER m SSCONFIG_PWD This variable must be changed to the password assigned to the ssconfig user a AGENT_HOST If the Sun StorEdge Configuration Service agent that manages the array resides on a different host change the AGENT_HOST variable to the name or IP address of the other host Note The opt SUNW3x10a config sh file is read by shell scripts used by the Provider Changes to the file must follow normal UNIX shell conventions 2 To verify that your changes have the correct syntax perform the following command env bin bash ac source opt SUNW3x10a config sh env Check for any error messages or incorrect values Note that you will see several additional environment variables which are defined automatically by the bash shell These can be ignored 3 Ensure that the config sh file is protected and cannot be read b
9. do this by setting up three users on the agents that have storage devices that are managed by the program These three users are automatically added during the installation of the agent The security levels must have these exact names m ssmon Represents the monitoring level of the software m ssadmin Represents the administration level of the software and provides access to the Rebuild Parity Check and Schedule Parity Check functions as well as monitoring 14 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 m ssconfig Represents the configuration level of the software and gives the installer direct access to the configuration functions and all other related aspects of the program These login names are required for the three security levels After installation you must assign a password to each security name Note In the event that one of these usernames is already in use either modify the existing username use one of the other Sun StorEdge Configuration Service usernames or combine the two roles Note User passwords are deleted when Sun StorEdge Configuration Service is uninstalled You must reenter the ssmon ssadmin and ssconfig passwords The ssmon ssadmin and ssconfig names are logins that correspond only to security levels within the program For UNIX operating environments the default shell for these accounts is assigned to bin false to prevent the user IDs from being used
10. existing username use one of the other Sun StorEdge Configuration Service usernames or combine the two roles The ssmon ssadmin and ssconfig names are logins that correspond only to security levels within the program For UNIX operating environments the default shell for these accounts is assigned to bin false to prevent the user IDs from being used for interactive logins You can set up Sun StorEdge Configuration Service so that monitoring does not require users to type the ssmon password To do so select the Auto Discovery option when the hosts are added to the Managed Servers list at the console You can set up these three logins and passwords locally on each host The accounts can have different passwords on each host if desired Once you have set up these three logins on the agents to be managed the system administrator typically provides user access to the program by assigning employees appropriate passwords which are based on the level of security required to complete tasks For example everyone who has administration privileges on a particular host is assigned the same password that was established for the user ssadmin Note To add servers to the Managed Servers list refer to the Sun StorEdge 3000 Family Configuration Service User s Guide Chapter 4 Installing the Software on a Linux Host 43 v To Create Passwords and Permissions Create a password for each of the new users by typing passwd wuser na
11. Agent on page 25 To install the Sun StorEdge Configuration Service console see To Install the Sun StorEdge Configuration Service Console on page 26 To install Sun StorEdge Diagnostic Reporter see To Install Sun StorEdge Diagnostic Reporter on page 27 To install the Sun StorEdge CLI see To Install the Sun StorEdge CLI on page 28 24 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 10 11 To Install the Sun StorEdge Configuration Service Agent To make sure the software installation utility functions optimally close all open applications If you are upgrading be sure you uninstall earlier versions of Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the CLI including the agents See Uninstalling the Software on page 31 If you are installing the software from the web site follow Step 1 through Step 8 in To Download the Updated Software From the Web Site on page 23 and then go to Step 5 If you are installing the software from the CD insert the Sun StorEdge 3000 Family Professional Storage Manager CD and change to the product windows directory Double click setup exe and from the InstallShield Wizard window click Next From the Select Component window select Sun StorEdge Configuration Service Agent Click Next From the Copyright Notice window read the copyright notice and then click Yes From the Choose
12. HP UX host 59 IBM AIX host 73 Linux host 45 Microsoft Windows host 32 earlier versions of software Solaris host 17 software Solaris host 18 Sun StorEdge Configuration Service HP UX host 58 IBM AIX host 72 Linux host 44 Microsoft Windows host 31 Solaris host 17 Sun StorEdge Diagnostic Reporter HP UX host 58 IBM AIX host 72 Linux host 45 Microsoft Windows host 32 Solaris host 17 WwW web browser Index 89 configuring HP UX host 54 IBM AIX host 65 66 Linux host 38 WSI CIMOM 76 installing 79 uninstalling 82 90 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007
13. To Determine Whether Agents are Running 55 Users and Passwords 56 Administrative User Security Levels and Guidelines 56 v To Create Passwords and Permissions 57 Uninstalling the Software 58 v To Uninstall Sun StorEdge Configuration Service 58 v To Uninstall Sun StorEdge Diagnostic Reporter 58 v To Uninstall the Sun StorEdge CLI 59 6 Installing the Software on an IBM AIX Host 61 System Requirements 61 Installing the Software 62 Upgrading Software Agent and Console Version Compatibility 62 Installation Packages 63 v To Download and Install the Updated Software From the Web Site 63 v To Install the Sun StorEdge Configuration Service Agent and Console From the CD 65 vi Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 To Install Sun StorEdge Diagnostic Reporter 67 To Install the Sun StorEdge CLI 68 To Stop or Start the Agents 69 v To Stop or Start the Sun StorEdge Configuration Service Agent 69 v To Stop or Start the Sun StorEdge Diagnostic Reporter Agent 69 v To Determine Whether Agents are Running 69 Users and Passwords 70 Administrative User Security Levels and Guidelines 70 v To Create Passwords and Permissions 71 Uninstalling the Software 72 v To Uninstall Sun StorEdge Configuration Service 72 v To Uninstall Sun StorEdge Diagnostic Reporter 72 v To Uninstall the Sun StorEdge CLI 73 Troubleshooting 73 Java Runtime Environment 1 4 73 Java Version Mismatch 73 Installing the Sun StorEdge SMI S Provid
14. e March 2007 Preface This guide explains how to install Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the Sun StorEdge Command Line Interface CLI Sun StorEdge Configuration Service enables you to monitor and manage your Sun StorEdge 3000 family product through a graphical user interface GUI For information about using Sun StorEdge Configuration Service refer to the Sun StorEdge 3000 Family Configuration Service User s Guide Sun StorEdge Diagnostic Reporter is a companion utility of Sun StorEdge Configuration Service that reports your storage system events to specified email addresses For information about using Sun StorEdge Diagnostic Reporter refer to the Sun StorEdge 3000 Family Diagnostic Reporter User s Guide The CLI enables you to perform many of the same operations as Sun StorEdge Configuration Service or the firmware application For information about using the CLI refer to the Sun StorEdge 3000 Family CLI User s Guide Unless otherwise specified the Sun StorEdge 3120 SCSI array Sun StorEdge 3310 SCSI array Sun StorEdge 3320 SCSI array Sun StorEdge 3510 FC array and Sun StorEdge 3511 SATA array are referred to as the array or arrays This guide is written for experienced system administrators who are familiar with Sun hardware and software products xi How This Book Is Organized This book covers the following topics Chapter 1 covers information to be aware of befo
15. filename is the name of the file that was downloaded and ARCH is either sparc or i386 depending on the Solaris OS platform Preparing for Installation Before installing the Sun StorEdge 3510 3511 SMI S Provider perform the following steps If an older version of the Sun StorEdge 3510 3511 SMI S Provider is installed remove it See Uninstalling the Sun StorEdge 3510 3511 SMI S Provider on page 82 If an older version of the WSI CIMOM is installed remove it See Uninstalling the WSI CIMOM on page 82 If an older version of the Sun StorEdge 3000 Family software is installed remove it See Uninstalling the Software on page 16 a To check which version of Sun StorEdge Configuration Service is currently installed perform the following command sccli version Chapter 7 Installing the Sun StorEdge SMI S Provider on a Solaris Host FC and SATA Only 77 4 Install Sun StorEdge Configuration Service 2 3 See Installing the Software on page 7 5 Set passwords for the ssconfig ssadmin and ssmon users if they are not already set See Users and Passwords on page 14 6 To confirm that you are able to manage a Sun StorEdge 3510 FC or Sun StorEdge 3511 SATA array launch a Sun StorEdge Configuration Service console and log in using the ssconfig username a To launch a console enter the following command ssconsole b To log in as ssconfig from the File menu choos
16. host CLI installing 68 uninstalling 73 Sun StorEdge Configuration Service creating passwords 70 installing 62 stopping and starting agent 69 uninstalling 72 Sun StorEdge Diagnostic Reporter installing 67 stopping and starting agent 69 uninstalling 72 system requirements 61 62 troubleshooting 73 installing CLI HP UX host 53 IBM AIX host 68 Linux host 39 Microsoft Windows host 28 Sun StorEdge Configuration Service HP UX host 51 IBM AIX host 65 86 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Linux host 37 Microsoft Windows host 25 Solaris host 10 Sun StorEdge Diagnostic Reporter HP UX host 52 IBM AIX host 67 Linux host 39 Microsoft Windows host 27 installp ucommand 72 J Japanese language support Solaris host 10 man page 12 uninstalling man page 18 Java runtime environment checking versions HP UX host 51 IBM AIX host 65 Linux host 37 Solaris host 19 HP UX host requirements 49 IBM AIX host requirements 63 Linux host requirements 35 Microsoft Windows host requirements 24 Solaris host requirements 8 K Korean language support Solaris host 10 L language support Solaris host 10 Linux host CLI installing 39 uninstalling 45 Sun StorEdge Configuration Service creating passwords 42 installing 37 stopping and starting agent 41 uninstalling 44 Sun StorEdge Diagnostic Reporter installing 39 stopping and starting agent 41 uninstalling 45 sys
17. system The console can be installed on the host or on any client system The agent must be installed on the host to which the storage is attached Complete the following steps to install the agent console or both You must install at least one agent and one console for the program to run If you are upgrading you must install both the agent and console If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays Note Sun StorEdge Configuration Service on HP UX supports Java runtime environment 1 2 2 through 1 5 Make sure that a compatible version of Java runtime environment is installed on the remote login host If you are not using a remote login host environment it must be installed on the HP UX machine on which you are installing Sun StorEdge Configuration Service To Download and Install the Updated Software From the Web Site If the Sun StorEdge 3000 Family Professional Storage Manager CD is not available you can download the software from the Sun Download Center web site Go to http www sun com software download Chapter 5 Installing the Software on an HP UX Host 49 2 Under System Administration Storage Management click the StorageTek 3000 Family Storage Products Related Software link You are taken to the Sun StorEdge 3000 Family Storage Products Related Software page 3 Click Download 4 If not previo
18. the latest version listed type rm java ln s usr xxx usr java where xxx is the latest version of the Java runtime environment software Chapter 2 Installing the Software on a Solaris Host 19 20 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 CHAPTER O Installing the Software on a Microsoft Windows Host This chapter provides procedures for installing Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the Sun StorEdge Command Line Interface CLI on a Windows 2000 and Windows 2003 host Topics covered in this chapter are as follows System Requirements on page 21 Installing the Software on page 22 Users and Passwords on page 29 a a a a Uninstalling the Software on page 31 System Requirements This section lists the system requirements for a Microsoft Windows host m A web browser is required to view the online help If you encounter help display problems update your browser to a more recent version Note If you manage storage through the web you will need Internet Explorer 4 0 Firefox 1 x Netscape 4 79 or Mozilla 2 1 Refer to the Sun StorEdge 3000 Family Configuration Service User s Guide for details on web based management a TCP IP compliant network interface for the console Each console must have a TCP IP compliant network interface such as an Ethernet or Token Ring network card or a serial line with a
19. to the desired permission level Administrative functions require access logins and passwords to prevent the possibility of one administrator reallocating or removing storage resources belonging to other clients and hosts without authorization You assign separate passwords for the three levels of security for the program You do this by setting up three users on the agents that have storage devices that are managed by the program These three users are automatically added during the installation of the agent The security levels must have these exact names m ssmon Represents the monitoring level of the software m ssadmin Represents the administration level of the software and provides access to the Rebuild Parity Check and Schedule Parity Check functions as well as monitoring 42 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 m ssconfig Represents the configuration level of the software and gives the installer direct access to the configuration functions and all other related aspects of the program These names are required for the three security levels After installation you must assign a password to each security name Note User passwords are deleted when Sun StorEdge Configuration Service is uninstalled If you had a previous configuration you have to reenter the ssmon ssadmin and ssconfig passwords Note In the event that one of these usernames is already in use either modify the
20. trademarks or registered trademarks of Sun Microsystems Inc in the U S and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc Netscape is a trademark or registered trademark of Netscape Communications Corporation in the United States and other countries U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2002 2007 Dot Hill Systems Corporation et d autres 2200 Faraday Avenue Suite 100 Carlsbad Californie 92008 Etats Unis Tous droits r serv s Sun Microsystems Inc et Dot Hill Systems Corporation peuvent avoir les droits de propri t intellectuels relatants a la technologie incorpor e dans le produit qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s a ht
21. AID Firmware 4 2 User s Guide 817 3711 Sun StorEdge 3000 Family Configuration Service 2 4 User s Guide 817 3337 Sun StorEdge 3000 Family Diagnostic Reporter 2 4 User s Guide 817 3338 Sun StorEdge 3000 Family CLI 2 4 User s Guide 817 4951 Sun StorEdge 3000 Family RAID Controller Firmware Migration Guide 819 6573 Accessing Sun Documentation All Sun StorEdge 3000 family documentation is available online in both PDF and HTML format at the following location http www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup You can view print or purchase a broad selection of Sun documentation at http www sun com documentation xiv Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Contacting Sun Technical Support For late breaking news and troubleshooting tips review the release notes for your array available at the locations shown in Accessing Sun Documentation on page xiv If you have technical questions about this product that are not answered in the documentation go to http www sun com service contacting To initiate or check on a USA only service request contact Sun support at 800 USA4SUN To obtain international technical support contact the sales office of each country at http www sun com service contacting sales html 508 Accessibility Features The Sun StorEdge documentation is available in 508 compliant HTML files that can be used wit
22. AIX Host This chapter provides procedures for installing Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the Sun StorEdge Command Line Interface CLI on an IBM AIX host Topics covered in this chapter are as follows m System Requirements on page 61 Installing the Software on page 62 Users and Passwords on page 70 Uninstalling the Software on page 72 a a a m Troubleshooting on page 73 System Requirements This section lists the system requirements for the IBM AIX host Note A web browser is required to view the online help If you encounter help display problems update your browser to a more recent version If you manage storage through the web you will need Firefox 1 x Netscape 4 79 or Mozilla 2 1 Refer to the Sun StorEdge 3000 Family Configuration Service User s Guide for details on web based management a TCP IP compliant network interface Each console must have a TCP IP compliant network interface such as an Ethernet or Token Ring network card or a serial line with a modem Each agent must have a TCP IP compliant network interface and driver set included with the operating system m Color monitor The console is best viewed with a monitor resolution of 1024 x 768 pixels with 256 colors 61 m Operating system memory and disk space The following table lists the system requirements for the IBM AIX operating system TABLE6 1 AIX System Re
23. Destination Location window install to the default folder and click Next The agent is installed in C Program Files Sun ssagent To install to a different folder click Browse select another folder and click Next From the InstallShield Wizard Complete window click Finish From the Select Component window select another component to install or close the window After the installation is complete the agent starts automatically Chapter 3 Installing the Software on a Microsoft Windows Host 25 v To Install the Sun StorEdge Configuration Service Console 1 To make sure the software installation utility functions optimally close all open applications 2 If you are upgrading be sure you uninstall earlier versions of Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the CLI including the agents See Uninstalling the Software on page 31 3 If you are installing the software from the web site follow Step 1 through Step 8 in To Download the Updated Software From the Web Site on page 23 and then go to Step 5 4 If you are installing the software from the CD insert the Sun StorEdge 3000 Family Professional Storage Manager CD and change to the product windows directory 5 Double click setup exe and from the InstallShield Wizard window click Next 6 From the Select Component window select Sun StorEdge Configuration Service Console 7 Click Next 8 From the Copyright Notic
24. French Japanese or Simplified Chinese language support you must uninstall those packages before uninstalling the English package pkgrm package name where package name is the package you are uninstalling See TABLE 2 3 for a list of Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter 1 5 package names TABLE 2 3 Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter 1 5 Installation Packages English French Japanese Simplified Chinese Sun StorEdge Configuration Service Agent SUNWscsd SUNWfscsd SUNWjscsd SUNWcscsd Console SUNWscsu SUNWfscsu SUNWJscsu SUNWcscsu Sun StorEdge Diagnostic Reporter Agent SUNWscsa SUNWfscs SUNWjscs SUNWcscs Contig SUNWscui SUNWfscui SUNWjscui SUNWescui Tool UI v To Uninstall Earlier Versions of the Sun StorEdge CLI Use the pkgrm command to uninstall the CLI pkgrm SUNWsccli Chapter 2 Installing the Software ona Solaris Host 17 v To Uninstall Version 2 x of the Software Use the pkgrm command to uninstall Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the CLI pkgrm SUNWsscs To Uninstall the Japanese Version of the Man Page If you installed the Japanese version of the man page use the pkgrm command to uninstall it pkgrm SUNWjsccl 18 Restoring a Configuration If you reinstall Sun StorEdge Configuration Service during the installation procedure you
25. The previous configuration was saved Do you want to restore the configuration y n q Y b To continue with the installation type y and press Return Do you want to continue with the installation of lt SUNWsscs gt y n Y 10 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 After the package is installed the following message is displayed indicating it was installed successfully Installation of lt SUNWsscs gt was successful The Sun StorEdge Configuration Service components are installed in the following directories a opt SUNWsscs ssagent opt SUNWsscs sscsconsole The Sun StorEdge Diagnostic Reporter components are installed in the following directories opt SUNWsscs ssdiagreporterd opt SUNWsscs ssdiagreporteruli The CLI is installed in opt SUNWsscs sbin sccli 5 If you are using Sun StorEdge Configuration Service and Diagnostic Reporter to manage and monitor the storage the following additional steps are required a You must set passwords for all Sun StorEdge Configuration Service users See Users and Passwords on page 14 for more information Note User passwords are deleted when Sun StorEdge Configuration Service is uninstalled You must reenter the ssmon ssadmin and ssconfig passwords as described in Users and Passwords on page 14 b Before starting the Sun StorEdge Configuration Service console you must run the following comma
26. ad the opt SUNW3x10a config sh file to determine the correct parameters for starting and stopping the CIMOM Do not use the start_server and stop_server commands provided in the WSI package To stop the SMI S provider perform the following command etc init d se3510_ proxy stop Chapter 7 Installing the Sun StorEdge SMI S Provider on a Solaris Host FC and SATA Only 81 To start the SMI S provider perform the following command etc init d se3510_ proxy start Uninstalling the Sun StorEdge 3510 3511 SMI S Provider To uninstall the Sun StorEdge 3510 3511 SMI S Provider perform the following commands pkgrm SUNWagsdk SUNW3x10a rm rf opt SUNWagsdk rm rf opt SUNW3x10a Uninstalling the WSI CIMOM To remove an older version of the WSI CIMOM perform the following commands pkgrm WSImof WSIjwsmof WSIjwsdoc pkgrm WSInpi WSIrmicpa WSIjws pkgrm WSIjwsrlog WSIutils WSIwslib WSIjapi rm rf opt wsi 82 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Troubleshooting During the execution of the setup sh script the following messages might be displayed These messages are normal and might occur several times each during installation WBEMSolutions_ObjectManager StopService returned 0 usr java bin java server classpath Could not connect to the specified CIM Server If the following error message is seen perform the steps belo
27. are asked whether you want to restore the configuration Version 2 0 of the software stores the configuration information in the following file m var opt SUNWsscs ssagent ssagent cfg Earlier versions of Sun StorEdge Configuration Service store the configuration information in separate tar files a var opt SUNWsscs sscsagt cfg tar Sun StorEdge Configuration Service agent a var opt SUNWsscs sscscon cfg tar Sun StorEdge Configuration Service console a var opt SUNWsscs ssdgrptd cfg tar Sun StorEdge Diagnostic Reporter agent m var opt SUNWsscs ssdgrptui cfg tar Sun StorEdge Diagnostic Reporter Config Tool UI Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Note If you are removing Sun StorEdge Configuration Service permanently you might want to manually remove these files however if you later reinstall the program you will not be able to restore the agent and console configurations Troubleshooting When installing Sun StorEdge Configuration Service running java version might return a pre 1 2 2 software version even if the machine has Java runtime environment 1 2 2 through 1 5 installed If this happens verify that there is a link from the Java runtime environment software to the latest version Check the usr directory to confirm there is a link to the latest version of the Java runtime environment by typing cd usr ls grep java If the link is not to
28. ation Location window install to the default folder C Program Files Sun ssdgrpt and click Next To install to a different folder click Browse select another folder and click Next When the next window is displayed click Full Installation and click Next a Full Installation Installs all three software components Service Config Tool and Mail Receiver Tool m Service Installation Installs only the background Service software note that the Service function can be configured remotely from the Config Tool m UI Installation Installs only the Config and Mail Receiver Tools not the Service Note If you are not the administrator or you did not install Java runtime environment software error messages that the Sun StorEdge Diagnostic Reporter Service is not running or is failing are displayed and you are unable to complete installation From the InstallShield Wizard Complete window click Finish From the Select Component window select another component to install or close the window After the installation is complete the Diagnostic Reporter agent starts automatically Chapter 3 Installing the Software on a Microsoft Windows Host 27 v To Install the Sun StorEdge CLI 1 To make sure the software installation utility functions optimally close all open applications 2 If you are installing the software from the web site follow Step 1 through Step 8 in To Download the Updated Software From the Web Site
29. ation Service Install the console on the computer or workstation you plan to use for managing and maintaining the storage system The console can be installed on the host or on any client system The agent must be installed on the host to which the storage is attached Complete the following steps to install the agent console or both You must install at least one agent and one console for the program to run If you are upgrading you must install both the agent and console If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays Note Make sure that Java runtime environment software is installed on the computer or workstation on which you are installing Sun StorEdge Configuration Service The earliest release of the Java runtime environment software that is compatible with Sun StorEdge Configuration Service is 1 2 2 Note Sun StorEdge Configuration Service requires the gettext package from the Linux distribution Make sure that gettext is installed on the computer or workstation on which you are installing Sun StorEdge Configuration Service For more information on gettext see the following link http www gnu org software gettext If you don t have a Linux CD you can download gettext from the following FTP site ftp ftp gnu org gnu gettext Chapter 4 Installing the Software on a Linux Host 35 v To Download the Updated Sof
30. control permissions or ownership of files that Sun StorEdge Configuration Service creates The svrlist dat file is easily readable by various forms of ASCII text processors It contains the encrypted password for the user ssmon and can be decrypted Note Do not change the permissions and group ownership of svrlist dat after adding all agents that are being monitored 16 Uninstalling the Software Individual software packages have been replaced by one package SUNWsscs starting with version 2 0 The individual packages must be removed before you can install SUNWsscs See To Uninstall Earlier Versions of Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter on page 17 and To Uninstall Earlier Versions of the Sun StorEdge CLI on page 17 for more information To uninstall version 2 0 or later of the software see To Uninstall Version 2 x of the Software on page 18 If you want to uninstall the Japanese version of the man page see To Uninstall Version 2 x of the Software on page 18 Note that some files are not removed because they are created after the installation and are still valid for the upgrade environment Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 v To Uninstall Earlier Versions of Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter Use the pkgrm command followed by the package you want to uninstall Note If you added
31. ctive logins You can set up Sun StorEdge Configuration Service so that monitoring does not require users to type the ssmon password To do so select the Auto Discovery option when the hosts are added to the Managed Servers list at the console You can set up these three logins and passwords locally on each host The accounts can have different passwords on each host if desired Once you have set up these three logins on the agents to be managed the system administrator typically provides user access to the program by assigning employees appropriate passwords which are based on the level of security required to complete tasks For example everyone who has administration privileges on a particular host is assigned the same password that was established for the user ssadmin Note To add servers to the Managed Servers list refer to the Sun StorEdge 3000 Family Configuration Service User s Guide To Create Passwords and Permissions Create a password for each of the new users by typing passwd uwuser name You will be prompted to re enter the password before receiving confirmation Administrators might also want to change group permissions which are defined in the svrlist dat file located in the opt SUNWsscs sscsconsole directory during installation Chapter 5 Installing the Software on an HP UX Host 57 The console is a Java technology based utility and as such cannot provide facilities to control permissions o
32. dated Software From the Web Site on page 49 and then go to Step 6 If you are installing the software from the CD make sure that a mounting point has been created for the CD Insert the Sun StorEdge 3000 Family Professional Storage Manager CD Determine the device entry for the CD ioscan fnC disk Note the device entry for example dev dsk c2t5d0 Mount the CD on your file system if it is not already mounted mount r device entry mounting point If you installed the software from the web site to install the agent type swinstall s SUNWscsa depot If you installed the software from the CD to install the agent type swinstall s cdrom product hpux SUNWscsa depot Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 7 If you installed the software from the web site to install the Config Tool UI type swinstall s SUNWscui depot If you installed the software from the CD to install the Config Tool UI type swinstall s cdrom product hpux SUNWscui depot The agent is installed in opt SUNWsscs ssdiagreporterd The Config Tool is installed in opt SUNWsscs ssdiagreporterui v To Install the Sun StorEdge CLI The CLI enables you to perform many of the same operations you perform by choosing menu options from the firmware application or Sun StorEdge Configuration Service CLI commands have the advanta
33. e Java runtime environment software 74 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 CHAPTER 7 Installing the Sun StorEdge SMI S Provider on a Solaris Host FC and SATA Only The Sun StorEdge 3510 3511 SMI S Provider enables Sun StorEdge Enterprise Storage Manager Advanced Applications Management Software for SE3500 ESM AA 3 0 and higher to monitor Sun StorEdge 3510 FC and Sun StorEdge 3511 SATA RAID arrays This solution requires that you install and configure ESM AA 4 1 the WBEM Solutions J WBEM Server from the ESM AA 4 1 Accessory CD Sun StorEdge Configuration Service version 2 4 and Sun StorEdge 3510 3511 SMI S Provider version 2 4 This chapter provides procedures for installing the Sun StorEdge 3510 3511 SMI S Provider Topics covered in this chapter include Prerequisites on page 76 Preparing for Installation on page 77 Installing the WSI CIMOM on page 79 Installing the Sun StorEdge 3510 3511 SMI S Provider on page 79 Post Installation Procedures on page 80 Stopping and Starting the SMI S Provider on page 81 Uninstalling the Sun StorEdge 3510 3511 SMI S Provider on page 82 Uninstalling the WSI CIMOM on page 82 Troubleshooting on page 83 75 Prerequisites The following components must be installed and configured before installing the Sun StorEdge 3510 3511 SMI S Provider m Sun StorEdge Enterprise Storage Manager Advanced Appl
34. e Login select ssconfig from the Login name drop list and enter the password 7 Set the JAVA_HOME environment variable if it is not already set m If your login shell is csh perform the following command setenv JAVA_HOME usr java a If your login shell is sh bash or ksh perform the following command JAVA_HOME usr java export JAVA_HOME 8 Confirm that Java Runtime Environment 1 4 2 or higher is installed a Perform the following command S JAVA_HOME bin java version 78 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Installing the WSI CIMOM To install the WSI CIMOM insert the Sun StorEdge Enterprise Storage Manager Advanced Applications 4 1 Management Software for SE3500 CD and enter the following commands cd lt path_to_ESM AA_Accessory_CD gt pkgadd d WSIjapi WSIwslib WSIutils WSIjwsrlog WSIjws pkgadd d WSIjwsdoc WSIjwsmof WSImof WSInpi WSIrmicpa Note The Sun StorEdge Enterprise Storage Manager Advanced Applications 4 1 Management Software for SE3500 CD is only available to Enterprise Storage Manager customers Installing the Sun StorEdge 3510 3511 SMI S Provider To install the Sun StorEdge 3510 3511 SMI S Provider perform the following commands cd cdrom se3000_sw_2 3 product solaris sparc pkgadd d SUNWagsdk SUNW3x10a Chapter 7 Installing the Sun StorEdge SMI S Provider on a Solaris Host
35. e agents have stopped as with a stop option the script reconfigures the runtime environment before restarting the agents v To Stop or Start the Sun StorEdge Configuration Service Agent To stop the Sun StorEdge Configuration Service agent type etc init d ssagent stop To start the Sun StorEdge Configuration Service agent type etc init d ssagent start or service ssagent start v To Stop or Start the Sun StorEdge Diagnostic Reporter Agent To stop the Sun StorEdge Diagnostic Reporter agent type etc init d ssdgrptd stop To start the Sun StorEdge Diagnostic Reporter agent type etc init d ssdgrptd start Chapter 4 Installing the Software on a Linux Host 41 vV To Determine Whether Agents are Running To determine if the agents are running type ps e grep ss Both ssmon and ssserver are displayed in the output if the Sun StorEdge Configuration Service agent is running If Sun StorEdge Diagnostic Reporter is running ssdgrptd is displayed If you have enabled SNMP trap generation you also see the name sstrapd Users and Passwords The following sections explain how to create users and passwords Administrative User Security Levels and Guidelines If you are running the program on a Linux host administrator security levels are automatically created during the installation process You only need to set passwords and assign users according
36. e login host or HP UX machine A terminal window is displayed with the name of the remote login host or HP UX machine you specified in the previous step This is the terminal window from which you start Sun StorEdge Configuration Service as described in the Sun StorEdge 3000 Family Configuration Service User s Guide 2 Specify the default web browser To access online help Netscape Navigator must be installed on the system on which you are installing the console Netscape Navigator is usually installed in either opt netscape netscape or usr bin netscape Note You can configure the web browser path name at any time however if you do not specify a path name at some point you cannot access online help 54 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 vy v To Stop or Start the Agents The Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter agents can be stopped or started manually Note You must be superuser to start the agent If you use start without first using stop the script restarts any agents that have stopped If all the agents have stopped as with a stop option the script reconfigures the runtime environment before restarting the agents To Stop or Start the Sun StorEdge Configuration Service Agent To stop the Sun StorEdge Configuration Service agent type sbin init d ssagent stop To start the Sun StorEdge Configuration Service a
37. e upgrading be sure you uninstall earlier versions of Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the CLI including the agents Individual software packages have been replaced by one package SUNWsscs starting with version 2 0 The individual packages must be removed before you can install SUNWsscs For details on uninstalling see Uninstalling the Software on page 16 8 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 10 11 Go to http www sun com software download Under System Administration Storage Management click the StorageTek 3000 Family Storage Products Related Software link You are taken to the Sun StorEdge 3000 Family Storage Products Related Software page Click Download If not previously registered register a Click the Register Now link at the bottom of the left column b On the registration page enter applicable data in the required fields and click Register Log in a Type your Username and Password in the left column and click Login b On the Terms of Use page read the license agreement click Yes next to Accept and click the Continue button On the software download page click the link for your array and operating system In the dialog box that is displayed specify a destination directory and save the file Change to the directory that the file was downloaded to and unzip the file Type
38. e window read the copyright notice and then click Yes 9 From the Choose Destination Location window install to the default folder and click Next The console is installed in C Program Files Sun sscs To install to a different folder click Browse select another folder and click Next 10 From the Start Copying Files window select Next 11 From the InstallShield Wizard Complete window click Finish 12 From the Select Component window select another component to install or close the window 26 Sun StorEdge 3000 Family 2 4 Software Installation Guide e March 2007 10 11 To Install Sun StorEdge Diagnostic Reporter Note You must install the Sun StorEdge Configuration Service agent before installing the Sun StorEdge Diagnostic Reporter agent and Config Tool To make sure the software installation utility functions optimally close all open applications If you are installing the software from the web site follow Step 1 through Step 8 in To Download the Updated Software From the Web Site on page 23 and then go to Step 4 If you are installing the software from the CD insert the Sun StorEdge 3000 Family Professional Storage Manager CD and change to the product windows directory Double click setup exe and from the InstallShield Wizard window click Next Select Sun StorEdge Diagnostic Reporter Click Next From the Copyright Notice window click Yes From the Choose Destin
39. eboot and the agent starts automatically v To Install a Japanese Version of the Man Page The CLI for the Solaris host offers a Japanese version of the man page To install it insert the Sun StorEdge 3000 Family Professional Storage Manager CD and type pkgadd d cdrom cdrom0 product solaris SUNWjsccl Manually Stopping and Starting Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter During installation you were provided with steps to start the Sun StorEdge Configuration Service agent and the Sun StorEdge Diagnostic Reporter agent automatically when the system boots You can also start and stop the agents manually Note You must be superuser to start and stop the agent If you use start without first using stop the script restarts any agents that have stopped If all the agents have stopped as with a stop option the script reconfigures the runtime environment before restarting the agents 12 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 v To Stop or Start the Sun StorEdge Configuration Service Agent To stop the Sun StorEdge Configuration Service agent type etc init d ssagent stop To start the Sun StorEdge Configuration Service agent type etc init d ssagent start v To Stop or Start the Sun StorEdge Diagnostic Reporter Agent To stop the Sun StorEdge Diagnostic Reporter agent type etc init d ssdgrptd stop To
40. ents Sun StorEdge Configuration Service agent Sun StorEdge Configuration Service console Sun StorEdge Diagnostic Reporter optional utility Sun StorEdge CLI Note Before installing Sun StorEdge Configuration Service be sure to read the release notes for your array Note You must be superuser to install Sun StorEdge Configuration Service and run the console Upgrading Software Agent and Console Version Compatibility Because the communication protocol changes from version to version you must install both the agent and console when upgrading If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays 34 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Installation Packages The installation packages are contained on the Sun StorEdge 3000 Family Professional Storage Manager CD and include the following files SUNWscsd rpm Sun StorEdge Configuration Service agent SUNWscsu rpm Sun StorEdge Configuration Service console SUNWscsa rpm Sun StorEdge Diagnostic Reporter agent SUNWscui rpm Sun StorEdge Diagnostic Reporter Config Tool UI SUNWsccli rpm Sun StorEdge CLI See To Download the Updated Software From the Web Site on page 36 for steps on how to download the software from the Sun Download Center web site Install the agent on each host that is part of Sun StorEdge Configur
41. er on a Solaris Host FC and SATA Only 75 Prerequisites 76 v To Download the Software From the Web Site 76 Preparing for Installation 77 Installing the WSI CIMOM 79 Installing the Sun StorEdge 3510 3511 SMI S Provider 79 Post Installation Procedures 80 Stopping and Starting the SMI S Provider 81 Contents vii Uninstalling the Sun StorEdge 3510 3511 SMI S Provider 82 Uninstalling the WSI CIMOM 82 Troubleshooting 83 Index 85 viii Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Tables TABLE 2 1 TABLE 2 2 TABLE 2 3 TABLE 3 1 TABLE 4 1 TABLE 5 1 TABLE 6 1 Solaris System Requirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI 6 Installation Packages for Solaris OS Language Support 8 Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter 1 5 Installation Packages 17 Windows System Requirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI 22 Linux System Requirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI 34 HP UX System Requirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI 48 AIX System Requirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI 62 x Sun StorEdge 3000 Family 2 4 Software Installation Guide
42. for interactive logins You can set up Sun StorEdge Configuration Service so that monitoring does not require users to type the ssmon password To do so select the Auto Discovery option when the servers are added to the Managed Servers list at the console You can set up these three logins and passwords locally on each host The accounts can have different passwords on each host if desired Once you have set up these three logins on the agents to be managed the system administrator typically provides user access to the program by assigning employees appropriate passwords which are based on the level of security required to complete tasks For example everyone who has administration privileges on a particular host is assigned the same password that was established for the user ssadmin Note To add servers to the Managed Servers list refer to the Sun StorEdge 3000 Family Configuration Service User s Guide Chapter 2 Installing the Software on a Solaris Host 15 v To Create Passwords and Permissions Create a password for each of the new users by typing passwd uwuser name You will be prompted to re enter the password before receiving confirmation Administrators might also want to change group permissions which are defined in the svrlist dat file located in the opt SUNWsscs sscsconsole directory during installation The console is a Java technology based utility and as such cannot provide facilities to
43. for your array and operating system In the dialog box that is displayed specify a destination directory and save the file Change to the directory to which the file was downloaded and unzip the file Chapter 3 Installing the Software on a Microsoft Windows Host 23 9 Go to filename windows where filename is the name of the file that was downloaded 10 Continue with the appropriate installation procedure as described below Installing the Software From the CD You need to install the agent on every Windows 2000 or Windows 2003 host whose storage you want Sun StorEdge Configuration Service to manage Install the console on the computer or workstation you plan to use for managing and maintaining the system storage If you are upgrading you must install both the agent and console If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays Note You must have administrator privileges to install Sun StorEdge Configuration Service and run the console Note Make sure that Sun Java runtime environment software is installed on the computer or workstation on which you are installing the console The earliest release of Sun Java runtime environment software that is compatible with Sun StorEdge Configuration Service is 1 2 2 To install the Sun StorEdge Configuration Service agent see To Install the Sun StorEdge Configuration Service
44. ge Diagnostic Reporter agent SUNWscui bff Sun StorEdge Diagnostic Reporter Config Tool UI SUNWsccli bf Sun StorEdge CLI See To Download and Install the Updated Software From the Web Site on page 63 for steps on how to download the software from the Sun Download Center web site Install the agent on each host that is part of Sun StorEdge Configuration Service Install the console on the computer or workstation you plan to use for managing and maintaining the storage system The console can be installed on the host or on any client system The agent must be installed on the host to which the storage is attached Complete the following steps to install the agent console or both You must install at least one agent and one console for the program to run If you are upgrading you must install both the agent and console If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays Note Sun StorEdge Configuration Service on IBM AIX supports Sun Java runtime environment 1 2 2 to 1 5 and IBM Java runtime environment 1 2 2 to 1 4 Make sure that a compatible version of Java runtime environment is installed on the computer or workstation on which you are installing Sun StorEdge Configuration Service To Download and Install the Updated Software From the Web Site If the Sun StorEdge 3000 Family Professional Storage Manager CD is not avai
45. ge of being scriptable which is especially useful in large data center environments with many arrays that need to be configured similarly Note Make sure that a logical drive is mapped to the primary controller 1 If you are installing the software from the web site follow Step 1 through Step 9 in To Download and Install the Updated Software From the Web Site on page 49 and then go to Step 6 2 Make sure that a mounting point has been created for the CD 3 Insert the Sun StorEdge 3000 Family Professional Storage Manager CD 4 Determine the device entry for the CD ioscan fnC disk Note the device entry for example dev dsk c2t5d0 Chapter 5 Installing the Software on an HP UX Host 53 5 Mount the CD on your file system if it is not already mounted mount r device entry mounting point 6 If you installed the software from the web site type swinstall s SUNWsccli hpux depot If you installed the software from the CD type swinstall s cdrom product hpux SUNWsccli hpux depot The CLI is installed in opt SUNWsscs sbin sccli v To Display the Console You cannot start the console until you set the display to show the console 1 Specify a name for the remote login host and press Return If you are not using a remote login host environment specify the name of the HP UX machine xterm display ipaddress of remote login host 0 0 title name of remot
46. gent type sbin init d ssagent start To Stop or Start the Sun StorEdge Diagnostic Reporter Agent To stop the Sun StorEdge Diagnostic Reporter agent type sbin init d ssdgrptd stop To start the Sun StorEdge Diagnostic Reporter agent type sbin init d ssdgrptd start To Determine Whether Agents are Running To determine if the agents are running type ps e grep ss Chapter 5 Installing the Software on an HP UX Host 55 Both ssmon and ssserver are displayed in the output if the Sun StorEdge Configuration Service agent is running If Sun StorEdge Diagnostic Reporter is running ssdgrptd is displayed If you have enabled SNMP trap generation you also see the name sstrapd Users and Passwords The following sections explain how to create users and passwords Administrative User Security Levels and Guidelines If you are running the program on an HP UX host administrator security levels are automatically created during the installation process You only need to set passwords and assign users according to the desired permission level Administrative functions require access logins and passwords to prevent the possibility of one administrator reallocating or removing storage resources belonging to other clients and hosts without authorization You assign separate passwords for the three levels of security for the program You do this by setting up three users on the a
47. gents that have storage devices that are managed by the program These three users are automatically added during the installation of the agent The security levels must have these exact names m ssmon Represents the monitoring level of the software m ssadmin Represents the administration level of the software and provides access to the Rebuild Parity Check and Schedule Parity Check functions as well as monitoring m ssconfig Represents the configuration level of the software and gives the installer direct access to the configuration functions and all other related aspects of the program These names are required for the three security levels After installation you must assign a password to each security name 56 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Note User passwords are deleted when Sun StorEdge Configuration Service is uninstalled If you had a previous configuration you have to reenter the ssmon ssadmin and ssconfig passwords Note In the event that one of these usernames is already in use either modify the existing username use one of the other Sun StorEdge Configuration Service usernames or combine the two roles The ssmon ssadmin and ssconfig names are logins that correspond only to security levels within the program For UNIX operating environments the default shell for these accounts is assigned to bin false to prevent the user IDs from being used for intera
48. h assistive technology programs for visually impaired personnel These files are provided on the documentation CD for your product as well as on the websites identified in the previous Accessing Sun Documentation section Additionally the software and firmware applications provide keyboard navigation and shortcuts which are documented in the user s guides Preface xv Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Sun StorEdge 3000 Family 2 4 Software Installation Guide part number 817 3764 17 xvi Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 CHAPTER 1 Before You Begin This chapter covers important information you need to be aware of before you install Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the Sun StorEdge CLI Topics covered in this chapter include Release Notes on page 1 Superuser Privileges on page 1 Operating System Information on page 2 E E a m Upgrading Software Agent and Console Version Compatibility on page 3 Release Notes Be sure to read the release notes for your array to determine whether the operating systems covered in this guide are supported by your Sun StorEdge family produc
49. he svrlist dat file located in the usr SUNWsscs sscsconsole directory during installation Chapter 6 Installing the Software on an IBM AIX Host 71 The console is a Java technology based utility and as such cannot provide facilities to control permissions or ownership of files that Sun StorEdge Configuration Service creates The svrlist dat file is easily readable by various forms of ASCII text processors It contains the encrypted password for the user ssmon and can be decrypted Note Do not change the permissions and group ownership of svrlist dat after adding all agents that are being monitored Uninstalling the Software You must uninstall all components of Sun StorEdge Configuration Service when upgrading to a newer version of the software Note that some files are not removed because they are created after the installation and are still valid for the upgrade environment v To Uninstall Sun StorEdge Configuration Service Use the installp u command followed by the package you want to uninstall SUNWscsd agent or SUNWscsu console installp u SUNWscsd installp u SUNWscsu v To Uninstall Sun StorEdge Diagnostic Reporter Use the installp u command followed by the package you want to uninstall SUNWscsa agent or SUNWscui Config Tool installp u SUNWscsa installp u SUNWscui 72 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 v To Uninstall the Sun St
50. ications 4 1 Management Software for SE3500 a WSI CIMOM 1 2 2 from the ESM AA 4 1 Accessory CD part number ACC92 200 E9M9 m Sun StorageTek Operations Manager 4 1 Patch Accessory m Sun StorEdge 3000 Family software version 2 3 m Java Runtime Environment 1 4 2 v To Download the Software From the Web Site You can download the software from the Sun Download Center web site 1 Go to http www sun com software download 2 Under System Administration Storage Management click the StorageTek 3000 Family Storage Products Related Software link You are taken to the Sun StorEdge 3000 Family Storage Products Related Software page 3 Click Download 4 If not previously registered register a Click the Register Now link at the bottom of the left column b On the registration page enter applicable data in the required fields and click Register 76 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Log in a Type your Username and Password in the left column and click Login b On the Terms of Use page read the license agreement click Yes next to Accept and click the Continue button On the software download page click the link for your array and operating system In the dialog box that is displayed specify a destination directory and save the file Change to the directory to which the file was downloaded and unzip the file Type ed filename solaris ARCH where
51. ion type java version Make sure that a mounting point has been created for the CD Insert the Sun StorEdge 3000 Family Professional Storage Manager CD Determine the device entry for the CD ioscan fnC disk Note the device entry for example dev dsk c2t5d0 Mount the CD on your file system if it is not already mounted mount r device entry mounting point To install the agent type swinstall s cdrom product hpux SUNWscsd depot To install the console type swinstall s cdrom product hpux SUNWscsu depot The agent is installed in opt SUNWsscs ssagent The console is installed in opt SUNWsscs sscsconsole Chapter 5 Installing the Software on an HP UX Host 51 52 To Install Sun StorEdge Diagnostic Reporter Note You must install the Sun StorEdge Configuration Service agent before installing the Sun StorEdge Diagnostic Reporter agent and Config Tool Note Make sure that Java runtime environment software is installed on the remote login host The earliest release of Java runtime environment software that is compatible with Sun StorEdge Diagnostic Reporter is 1 2 2 If you are not using a remote login host environment it must be installed on the HP UX machine on which you are installing Sun StorEdge Diagnostic Reporter If you are installing the software from the web site follow Step 1 through Step 9 in To Download and Install the Up
52. ion lists the system requirements for the HP UX host m A web browser is required to view the online help If you encounter help display problems update your browser to a more recent version Note If you manage storage through the web you will need Firefox 1 x Netscape 4 79 or Mozilla 2 1 Refer to the Sun StorEdge 3000 Family Configuration Service User s Guide for details on web based management a TCP IP compliant network interface Each console must have a TCP IP compliant network interface such as an Ethernet or Token Ring network card or a serial line with a modem Each agent must have a TCP IP capable network card interface and driver set included with the operating system m Color monitor The console is best viewed with a monitor resolution of 1024 x 768 pixels with 256 colors 47 m Operating system memory and disk space The following table lists the system requirements for an HP UX host TABLE 5 1 HP UX System Requirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI HP UX OS Version Memory Disk Space 11 0 and 11i 128 Mbyte minimum 40 Mbyte minimum 512 Mbyte recommended 100 Mbyte recommended Installing the Software Sun StorEdge Configuration Service software includes the following components Sun StorEdge Configuration Service agent Sun StorEdge Configuration Service console Sun StorEdge Diagnostic Reporter optional utilit
53. lable you can download the software from the Sun Download Center web site Go to http www sun com software download Chapter 6 Installing the Software on an IBM AIX Host 63 2 Under System Administration Storage Management click the StorageTek 3000 Family Storage Products Related Software link You are taken to the Sun StorEdge 3000 Family Storage Products Related Software page 3 Click Download 4 If not previously registered register a Click the Register Now link at the bottom of the left column b On the registration page enter applicable data in the required fields and click Register 5 Log in a Type your Username and Password in the left column and click Login b On the Terms of Use page read the license agreement click Yes next to Accept and click the Continue button 6 On the software download page click the link for your array and operating system 7 In the dialog box that is displayed specify a destination directory and save the file 8 Change to the directory that the file was downloaded to and unzip the file 9 Type ed filename aix where filename is the name of the file that was downloaded 10 To install the agent type swinstall s SUNWscsd bff 11 To install the console type swinstall s SUNWscsu bff After the agent or console is installed successfully SUCCESS is displayed in the Result column of the In
54. lier Versions of Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter 17 v To Uninstall Earlier Versions of the Sun StorEdge CLI 17 v To Uninstall Version 2 x of the Software 18 v To Uninstall the Japanese Version of the Man Page 18 Restoring a Configuration 18 Troubleshooting 19 3 Installing the Software on a Microsoft Windows Host 21 System Requirements 21 Installing the Software 22 Upgrading Software Agent and Console Version Compatibility 22 Installation Packages 23 v To Download the Updated Software From the Web Site 23 Installing the Software From the CD 24 v To Install the Sun StorEdge Configuration Service Agent 25 v To Install the Sun StorEdge Configuration Service Console 26 To Install Sun StorEdge Diagnostic Reporter 27 To Install the Sun StorEdge CLI 28 lt a lt To Stop or Start the Sun StorEdge Configuration Service Agent 28 v To Stop or Start Sun StorEdge Diagnostic Reporter 29 Users and Passwords 29 Administrative User Security Levels and Guidelines 29 Global Passwords 30 iv Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 v To Create Windows 2000 or Windows 2003 Users 31 Uninstalling the Software 31 v To Uninstall Sun StorEdge Configuration Service 31 v To Uninstall Sun StorEdge Diagnostic Reporter 32 v To Uninstall the Sun StorEdge CLI 32 Installing the Software on a Linux Host 33 System Requirements 33 Installing the Software 34 Upgrading Software
55. me You will be prompted to re enter the password before receiving confirmation Administrators might also want to change group permissions which are defined in the svrlist dat file located in the opt SUNWsscs sscsconsole directory during installation The console is a Java technology based utility and as such cannot provide facilities to control permissions or ownership of files that Sun StorEdge Configuration Service creates The svrlist dat file is easily readable by various forms of ASCII text processors It contains the encrypted password for the user ssmon and can be decrypted Note Do not change the permissions and group ownership of svrlist dat after adding all agents that are being monitored Uninstalling the Software You must uninstall all components of Sun StorEdge Configuration Service when upgrading to a newer version of the software Note that some files are not removed because they are created after the installation and are still valid for the upgrade environment v To Uninstall Sun StorEdge Configuration Service Use the rpm e command followed by the package you want to uninstall SUNWscsd agent or SUNWscsu console rpm e SUNWscsd rpm e SUNWscsu 44 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 v To Uninstall Sun StorEdge Diagnostic Reporter Use the rpm e command followed by the package you want to uninstall SUNWscsa agent or SUNWscui Co
56. mediately To restart the CIMOM perform the following commands etc init d se3510_ proxy stop etc init d se3510_ proxy start 84 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 C Index cfg files 18 Chinese language support Solaris host 10 CLI before you begin information 1 HP UX host installation directory 54 IBM AIX host installation directory 68 Linux host installation directory 40 Microsoft Windows host installation directory 28 Solaris host installation directory 11 superuser requirements 1 command line interface See CLI configuration restoring on Solaris host 18 Configuration Service agent HP UX host determining if running 55 installation directory 51 installing 51 stop start manually 55 uninstalling 58 IBM AIX host determining if running 69 installation directory 65 installing 65 stop start manually 69 uninstalling 72 Linux host determining if running 42 installation directory 39 installing 37 stop start manually 41 uninstalling 44 Microsoft Windows host installation directory 25 installing 25 stop start manually 28 uninstalling 31 Solaris host determining if running 13 installation directory 11 language support 8 stop start manually 13 uninstalling 17 Configuration Service console HP UX host displaying 54 installation directory 51 installing 51 uninstalling 58 IBM AIX host installatio
57. modem Each agent must have a TCP IP compliant network card interface and driver set included with the operating system m Color monitor The console is best viewed with a monitor resolution of 1024 x 768 pixels with 256 colors 21 m Operating system memory and disk space The following table lists the system requirements for a Microsoft Windows host TABLE 3 1 Windows System Requirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI Microsoft Windows OS Version Memory Disk Space Windows 2000 Service Pack 3 256 Mbyte minimum 512 40 Mbyte minimum Windows 2003 Mbyte or more recommended 400 Mbyte recommended Requirement is determined by other large application programs such as databases Installing the Software Sun StorEdge Configuration Service includes the following components Sun StorEdge Configuration Service agent Sun StorEdge Configuration Service console Sun StorEdge Diagnostic Reporter optional utility Sun StorEdge CLI Note Before installing Sun StorEdge Configuration Service be sure to read the release notes for your array Upgrading Software Agent and Console Version Compatibility Because the communication protocol changes from version to version you must install both the agent and console when upgrading If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover pre
58. n the script reconfigures the runtime environment before restarting the daemons To Stop or Start the Sun StorEdge Configuration Service Agent To stop the Sun StorEdge Configuration Service agent type etc ssagent rc stop To start the Sun StorEdge Configuration Service agent type etc ssagent rc start To Stop or Start the Sun StorEdge Diagnostic Reporter Agent To stop the Sun StorEdge Diagnostic Reporter agent type usr sbin ssdgrptd stop To start Sun StorEdge Diagnostic Reporter type usr sbin ssdgrptd start To Determine Whether Agents are Running To determine if the agents are running type ps e grep ss Chapter 6 Installing the Software on an IBM AIX Host 69 Both ssmon and ssserver are displayed in the output if the Sun StorEdge Configuration Service agent is running If Sun StorEdge Diagnostic Reporter is running ssdgrptd is displayed If you have enabled SNMP trap generation you also see the name sstrapd Users and Passwords The following sections explain how to create users and passwords Administrative User Security Levels and Guidelines If you are running the program on an IBM AIX host administrator security levels are automatically created during the installation process You only need to set passwords and assign users according to the desired permission level Administrative functions require access logins and passwords to prevent the pos
59. n directory 65 installing 65 uninstalling 72 Linux host installation directory 39 installing 37 uninstalling 44 Microsoft Windows host installation directory 26 85 installing 26 uninstalling 31 Solaris host installation directory 11 creating users HP UX host 56 IBM AIX host 70 Linux host 42 Solaris host 14 Windows host 31 D Diagnostic Reporter HP UX host installation directory 53 installing 52 stop start manually 55 uninstalling 58 IBM AIX host installation directory 68 installing 67 stop start manually 69 uninstalling 72 Linux host installation directory 39 installing 39 stop start manually 41 uninstalling 45 Microsoft Windows host installation directory 27 28 installing 27 stop start manually 29 uninstalling 32 Solaris host installation directory 11 stop start manually 13 disk space requirements HP UX host 48 IBM AIX host 62 Linux host 34 Microsoft Windows host 22 Solaris host 6 documentation how book is organized xii E error messages Sun StorEdge Diagnostic Reporter 27 F French language support Solaris host 10 G gettext 35 37 H HP UX host CLI installing 53 uninstalling 59 Sun StorEdge Configuration Service creating passwords 57 installing 47 stopping and starting agent 55 uninstalling 58 Sun StorEdge Diagnostic Reporter installing 52 stopping and starting agent 55 uninstalling 58 system requirements 47 48 l IBM AIX
60. nd to specify the web browser to access online help opt SUNWsscs sscsconsole config_ sscon c The Sun StorEdge Configuration Service agent and the Sun StorEdge Diagnostic Reporter agent daemon have been installed but are not configured to start at boot time by default To enable the Sun StorEdge Configuration Service agent to start automatically when the system boots and to start it now type etc init d ssagent enable start Chapter 2 Installing the Software on a Solaris Host 11 To enable Sun StorEdge Diagnostic Reporter to start automatically when the system boots and to start it now type etc init d ssdgrptd enable start 6 For Sun StorEdge 3310 SCSI and Sun StorEdge 3320 SCSI arrays edit kernel drv sd conf if LUNs other than LUN 0 are mapped from the array to the host and an onboard HBA for Sun hosts or third party HBAs is used for connecting the device Add lines for LUNs as appropriate for your configuration LUNs can be numbered from 0 31 Generally do not add more LUN definitions than you actually plan to have since doing so increases the time needed to scan each SCSI bus For information on modifying the sd conf file refer to the Sun StorEdge 3000 Family Installation Operation and Service Manual for your SCSI array 7 If the sd conf file has been edited perform a reconfiguration reboot If the sd conf file has not been edited you do not have to perform a reconfiguration r
61. nfig Tool rpm e SUNWscsa rpm e SUNWscui v To Uninstall the Sun StorEdge CLI Use the rpm e command to uninstall the CLI rpm e SUNWsccli Troubleshooting When installing Sun StorEdge Configuration Service running java version might return a pre 1 2 2 software version even if the machine has Java runtime environment 1 2 2 or higher installed If this happens confirm that there is a link from Java runtime environment software to the latest version 1 Check the usr directory to confirm there is a link to the latest version of the Java runtime environment by typing cd usr 1s grep java 2 If the link is not to the latest version listed type rm java In s usr xxx usr java where xxx is the latest version of the Java runtime environment software Chapter 4 Installing the Software on a Linux Host 45 46 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 CHAPTER 5 Installing the Software on an HP UX Host This chapter provides procedures for installing Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the Sun StorEdge Command Line Interface CLI on an HP UX host Topics covered in this chapter are as follows m System Requirements on page 47 Installing the Software on page 48 Users and Passwords on page 56 Uninstalling the Software on page 58 System Requirements This sect
62. nux host creating passwords 42 creating users 42 installation components 34 installation packages 35 uninstalling 44 Microsoft Windows host agent 25 console 26 creating passwords 29 creating users 31 installation components 22 Solaris host adding optional language support 10 before you begin information 5 creating passwords 14 creating users 14 determining if agent is running 13 installation components 7 installing 10 restoring configuration 18 troubleshooting 19 Sun StorEdge Diagnostic Reporter before you begin information 1 full installation 27 installing on IBM AIX host agent 67 Config Tool 67 installing on Linux host agent 39 Config Tool 39 installing on Microsoft Windows host agent 27 Config Tool 27 28 Microsoft Windows host agent 27 Config Tool 27 28 service installation 27 superuser requirements 1 Sun StorEdge SMI S Provider 75 installing 79 installing WSI CIMOM 79 prerequisites 76 stopping and starting 81 troubleshooting 83 uninstalling 82 WSI CIMOM 76 svrlist dat file 16 44 57 71 system requirements HP UX host 48 IBM AIX host 61 62 Linux host 33 Microsoft Windows host 21 22 Solaris host 6 T TCP IP system requirements HP UX host 47 IBM AIX host 61 Linux host 33 Microsoft Windows host 21 Solaris host 6 Traditional Chinese language support Solaris host 10 troubleshooting IBM AIX host 73 Linux host 45 Solaris host 19 U uninstalling CLI
63. orEdge CLI Use the installp u command to uninstall the CLI installp u SUNWsccli Troubleshooting Java Runtime Environment 1 4 If IBM Java runtime environment 1 4 is installed on your Linux host the Sun StorEdge Configuration Service installation procedure might report that Java is not installed This is because Java 1 4 has no rt jar file in its lib path If this happens perform the following steps 1 Change to the java_home 1ib directory where java_home is the Java runtime environment s home directory 2 Create an empty file and call it rt jar 3 Perform the Configuration Service installation procedure again 4 If you still get an error check the Java install path as described in Java Version Mismatch on page 73 Java Version Mismatch When installing Sun StorEdge Configuration Service running java version might return a pre 1 2 2 software version even if the machine has Java runtime environment 1 2 2 or higher installed If this happens check that there is a link from Java runtime environment software to the latest version 1 Check the usr directory to confirm there is a link to the latest version of the Java runtime environment by typing cd usr 1s grep java Chapter 6 Installing the Software on an IBM AIX Host 73 2 If the link is not to the latest version listed type rm java In s usr xxx usr java where xxx is the latest version of th
64. ost that is attached to the array Chapter 4 Installing the Software on a Linux Host 39 Note Make sure that a logical drive is mapped to the primary controller Note You must be superuser to install the CLI 1 Mount the CD drive on your file system if it is not already mounted mount dev cdrom mnt cdrom 2 If you are installing the software from the web site follow Step 1 through Step 9 in To Download the Updated Software From the Web Site on page 36 and then go to Step 4 3 If you are installing the software from the CD insert the Sun StorEdge 3000 Family Professional Storage Manager CD and type cd mnt cdrom product linux 4 Type rpm ivh SUNWsccli rpm To access the CLI log in as root on the host on which you installed the CLI and that is attached to the array and type sccli with options and subcommands For a list of options and subcommands see the man page The CLI is installed in opt SUNWsscs sbin sccli 40 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 v To Stop or Start the Agents The Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter agents can be stopped or started manually by using the run commands scripts Note You must be superuser to start the agents If you use start without first using stop the script restarts any agents that have stopped If all th
65. ou perform by choosing menu options from the firmware application or Sun StorEdge Configuration Service CLI commands have the advantage of being scriptable which is especially useful in large data center environments with many arrays that need to be configured similarly 1 If you are installing the software from the web site follow Step 1 through Step 9 in To Download and Install the Updated Software From the Web Site on page 63 and then go to Step 3 2 If you are installing the software from the CD insert the Sun StorEdge Professional Storage Manager CD and type mount v cdrfs o ro CD drive 3 If you installed the software from the web site type installp a d SUNWsccli aix bff If you installed the software from the CD type installp a d cdrom product aix SUNWsccli aix bff After the CLI is installed successfully SUCCESS is displayed in the Result column of the Installation Summary The CLI is installed in usr SUNWsscs sbin sccli 68 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 vy v To Stop or Start the Agents The Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter agents can be stopped or started manually Note You must be superuser to start the agents If you use start without first using stop the script restarts any agents that have stopped If all the agents have stopped as with a stop optio
66. quirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI IBM AIX OS Version Memory Disk Space 5 1 5 2 and 5 3 256 Mbyte minimum 40 Mbyte minimum 512 Mbyte recommended 100 Mbyte recommended Installing the Software Sun StorEdge Configuration Service software includes the following components Sun StorEdge Configuration Service agent Sun StorEdge Configuration Service console Sun StorEdge Diagnostic Reporter optional utility Sun StorEdge CLI Note Before installing Sun StorEdge Configuration Service be sure to read the release notes for your array Note You must be superuser to install Sun StorEdge Configuration Service and run the console Upgrading Software Agent and Console Version Compatibility Because the communication protocol changes from version to version you must install both the agent and console when upgrading If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays 62 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Installation Packages The installation packages are contained on the Sun StorEdge 3000 Family Professional Storage Manager CD and include the following files SUNWscsd bff Sun StorEdge Configuration Service agent SUNWscsu bff Sun StorEdge Configuration Service console SUNWscsa bff Sun StorEd
67. r a Solaris host includes all the software components for Sun StorEdge 3000 family arrays This chapter provides procedures for installing Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the Sun StorEdge Command Line Interface CLI on a Solaris host Topics covered in this chapter include Before Installing on page 5 m System Requirements on page 6 a Installing the Software on page 7 m Manually Stopping and Starting Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter on page 12 m Users and Passwords on page 14 a Uninstalling the Software on page 16 m Restoring a Configuration on page 18 a Troubleshooting on page 19 Before Installing Before installing the programs take the following steps m Be sure to read the release notes for your array a Install OS updates To use Sun StorEdge Configuration Service on a Solaris host you need to install the most current Sun recommended OS patches and Java runtime environment software patches for the Solaris 8 Solaris 9 and Solaris 10 OS For a list of Sun recommended patches refer to the release notes for your array System Requirements This section lists the system requirements for the Solaris host m A web browser is required to view the online help If you encounter help display problems update your browser to a more recent version Note If you manage storage through the web yo
68. r ownership of files that Sun StorEdge Configuration Service creates The svrlist dat file is easily readable by various forms of ASCII text processors It contains the encrypted password for the user ssmon and can be decrypted Note Do not change the permissions and group ownership of svrlist dat after adding all agents that are being monitored Uninstalling the Software You must uninstall all components of Sun StorEdge Configuration Service when upgrading to a newer version of the software Note that some files are not removed because they are created after the installation and are still valid for the upgrade environment v To Uninstall Sun StorEdge Configuration Service Use the swremove command followed by the package you want to uninstall SUNWscsd agent or SUNWscsu console swremove SUNWscsd swremove SUNWscsu v To Uninstall Sun StorEdge Diagnostic Reporter Use the swremove command followed by the package you want to uninstall SUNWscsa agent or SUNWscui Config Tool swremove SUNWscsa swremove SUNWscui 58 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 v To Uninstall the Sun StorEdge CLI Use the swremove command to uninstall the CLI swremove SUNWsccli Chapter 5 Installing the Software on an HP UX Host 59 60 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 CHAPTER Installing the Software on an IBM
69. re installing Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter or the command line interface CLI Chapter 2 provides system requirements and installation procedures for Sun StorEdge Configuration Service agents and consoles Diagnostic Reporter and the CLI on a Solaris host Chapter 3 provides system requirements and installation procedures for Sun StorEdge Configuration Service agents and consoles Diagnostic Reporter and the CLI on a Windows 2000 and Windows 2003 host Chapter 4 provides system requirements and installation procedures for Sun StorEdge Configuration Service agents and consoles Diagnostic Reporter and the CLI on a Linux host Chapter 5 provides system requirements and installation procedures for Sun StorEdge Configuration Service agents and consoles Diagnostic Reporter and the CLI on an HP UX host Chapter 6 provides system requirements and installation procedures for Sun StorEdge Configuration Service agents and consoles Diagnostic Reporter and the CLI on an IBM AIX host Chapter 7 provides procedures for installing the Sun StorEdge 3510 3511 SMI S Provider Using UNIX Commands This document might not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices Refer to the following for this information a Software documentation that you received with your system m Solaris operating system documenta
70. rlier versions 17 Sun StorEdge Configuration Service installing 6 language support 8 stopping and starting agent 13 uninstalling earlier versions 17 Sun StorEdge Diagnostic Reporter stopping and starting agent 13 uninstalling earlier versions 17 Sun StorEdge SMI S Provider 75 installing 79 system requirements 6 troubleshooting 19 ssadmin name HP UX host 56 IBM AIX host 70 Linux host 42 Microsoft Windows host 29 Solaris host 14 ssconfig name HP UX host 56 IBM AIX host 70 Linux host 43 Microsoft Windows host 30 Solaris host 15 ssmon name HP UX host 56 IBM AIX host 70 Linux host 42 Microsoft Windows host 29 Solaris host 14 sstrapd name HP UX host 56 IBM AIX host 70 Linux host 42 Solaris host 13 Sun StorEdge 3310 SCSI array before installing Sun StorEdge Configuration Service 2 Sun StorEdge 3510 FC array before installing Sun StorEdge Configuration Service 2 Sun StorEdge 3511 SATA array before installing Sun StorEdge Configuration Service 2 Sun StorEdge Configuration Service before you begin information 1 HP UX host agent 51 console 51 creating passwords 56 creating users 56 displaying the console 54 installation components 48 installation packages 49 IBM AIX host agent 65 console 65 creating passwords 70 creating users 70 installation components 62 installation packages 63 uninstalling 72 88 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Li
71. s are required for the three security levels After installation you must assign a password to each security name Note In the event that one of these usernames is already in use either modify the existing username use one of the other Sun StorEdge Configuration Service usernames or combine the two roles The ssmon ssadmin and ssconfig names are logins that correspond only to security levels within the program You can set up Sun StorEdge Configuration Service so that monitoring does not require users to enter the ssmon password To do so select the Auto Discovery option when the hosts are added to the Managed Servers list at the console You can set up these three logins and passwords locally on each host The accounts can have different passwords on each host Once you have set up these three logins on the agents to be managed the system administrator then typically provides user access to the program by assigning employees appropriate passwords which are based on the level of security required to complete tasks For example everyone who has administration privileges on a particular host would be assigned the same password that was established for the user ssadmin Note To add servers to the Managed Servers list refer to the Sun StorEdge 3000 Family Configuration Service User s Guide Global Passwords If you have a large network and do not want to set up logins individually and it is acceptable to have
72. sS R SUN microsystems Sun StorEdge 3000 Family 2 4 Software Installation Guide Sun Microsystems Inc www sun com Part No 817 3764 17 March 2007 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright 2002 2007 Dot Hill Systems Corporation and others 2200 Faraday Avenue Suite 100 Carlsbad California 92008 USA Allrights reserved Sun Microsystems Inc and Dot Hill Systems Corporation may have intellectual property rights relating to technology embodied in this product or document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and other countries This product or document is distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software is copyrighted and licensed from Sun suppliers Parts of the e produet may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Sun StorEdge AnswerBook2 docs sun com Java and Solaris are
73. same ID You might need to modify kernel drv sd conf for additional host LUN assignments For information on how to modify this file refer to the Sun StorEdge 3000 Family Installation Operation and Service Manual for your SCSI array If you make any changes to the sd conf file you need to reboot the workstation for the modifications to take effect If your OS contains an enterprise management console you can configure agents to send trapped events to the console using the Simple Network Management Protocol SNMP service The SNMP service is included with the OS and is installed after installing the TCP IP protocol stack If you want the hosts on your network to send SNMP traps to the enterprise management console refer to the Email and SNMP appendix in the Sun StorEdge 3000 Family Configuration Service User s Guide 2 Sun StorEdge 3000 Family 2 4 Software Installation Guide e March 2007 Upgrading Software Agent and Console Version Compatibility Because the communication protocol changes from version to version you must install both the agent and console when upgrading If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays Chapter 1 Before You Begin 3 4 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 CHAPTER 2 Installing the Software on a Solaris Host The software installation package fo
74. sibility of one administrator reallocating or removing storage resources belonging to other clients and hosts without authorization You assign separate passwords for the three levels of security for the program You do this by setting up three users on the agents that have storage devices that are managed by the program These three users are automatically added during the installation of the agent The security levels must have these exact names m ssmon Represents the monitoring level of the software m ssadmin Represents the administration level of the software and provides access to the Rebuild Parity Check and Schedule Parity Check functions as well as monitoring m ssconfig Represents the configuration level of the software and gives the installer direct access to the configuration functions and all other related aspects of the program These names are required for the three security levels After installation you must assign a password to each security name 70 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Note User passwords are deleted when Sun StorEdge Configuration Service is uninstalled If you had a previous configuration you have to reenter the ssmon ssadmin and ssconfig passwords Note In the event that one of these usernames is already in use either modify the existing username use one of the other Sun StorEdge Configuration Service usernames or combine the two roles
75. stallation Summary 64 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 12 Specify a path to the default web browser To access Sun StorEdge Configuration Service online help Netscape Navigator must be installed on the system on which you are installing the console Versions earlier than 4 08 are not supported If a web browser is not detected you are asked to specify the path to the web browser Netscape Navigator is usually installed in usr bin netscape Note You can configure the web browser path name at any time however if you do not specify a path name at some point you cannot access online help The agent is installed in usr SUNWsscs ssagent The console is installed in usr SUNWsscs sscsconsole Note If you know that a supported Java runtime environment is installed but the installation program cannot find it see Troubleshooting on page 73 v To Install the Sun StorEdge Configuration Service Agent and Console From the CD 1 If Java runtime environment software is not installed on the computer or workstation on which you are installing Sun StorEdge Configuration Service install it now To check the Java runtime environment software version type java version 2 Insert the Sun StorEdge Professional Storage Manager CD and type mount v cdrfs o ro CD ROM drive 3 To install the agent type installp a d cdrom product aix SUNWscsd bff
76. start the Sun StorEdge Diagnostic Reporter agent type etc init d ssdgrptd start vV To Determine Whether Agents are Running To determine if the agents are running type ps e grep ss Both ssmon and ssserver are displayed in the output if the Sun StorEdge Configuration Service agent is running If Sun StorEdge Diagnostic Reporter is running ssdgrptd is displayed If you have enabled SNMP trap generation you also see the name sstrapd Chapter 2 Installing the Software on a Solaris Host 13 If the storage system is not being displayed after initial boot stop the agent and at the command prompt run format Label the desired disks and then restart the agent Users and Passwords The following sections explain how to create users and passwords for Sun StorEdge Configuration Service Administrative User Security Levels and Guidelines If you are running Sun StorEdge Configuration Service on a Solaris host administrator security levels are automatically created during the installation process You only need to set passwords and assign users according to the desired permission levels Administrative functions require access logins and passwords to prevent the possibility of one administrator reallocating or removing storage resources belonging to other clients and hosts without authorization You assign separate passwords for the three levels of security for the program You
77. stem Requirements on page 33 Installing the Software on page 34 Users and Passwords on page 42 Uninstalling the Software on page 44 Troubleshooting on page 45 System Requirements This section lists the system requirements for the Linux host A web browser is required to view the online help If you encounter help display problems update your browser to a more recent version TCP IP compliant network interface Each console must have a TCP IP compliant network interface such as an Ethernet or Token Ring network card or a serial line with a modem Each agent must have a TCP IP compliant network interface and driver set included with the operating system Color monitor The console is best viewed with a monitor resolution of 1024 x 768 pixels with 256 colors Operating system memory and disk space The following table lists the system requirements for the Linux operating system 33 TABLE 4 1 Linux System Requirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI Linux OS Version Memory Disk Space Sun Linux 5 0 on a Sun LX50 256 Mbyte minimum 40 Mbyte minimum server SCSI only 512 Mbyte recommended 100 Mbyte recommended Red Hat Advanced Server 2 1 Red Hat Advanced Server 3 0 SUSE Linux Enterprise Server 9 0 32 bit and 64 bit Installing the Software Sun StorEdge Configuration Service software includes the following compon
78. t and for other supported software information Superuser Privileges You must be superuser administrator to install Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the Sun StorEdge CLI and to run Sun StorEdge Configuration Service console Operating System Information This section covers information about the operating system OS m For the Sun StorEdge 3310 SCSI array Sun StorEdge 3320 SCSI array Sun StorEdge 3510 FC array and Sun StorEdge 3511 SATA array before you install Sun StorEdge Configuration Service a Install OS updates To use Sun StorEdge Configuration Service on a Solaris host you need to install the most current Sun recommended OS patches and Java runtime environment software patches For a list of Sun recommended patches refer to the release notes for your array a Make sure that the host that the Sun StorEdge Configuration Service agent is installed on is connected to a channel with a primary ID assigned Refer to the Sun StorEdge 3000 Family Installation Operation and Service Manual for your array for controller defaults and initial configuration information a Make sure that the host is connected to the storage and the host recognizes the storage m For the Sun StorEdge 3310 SCSI array and the Sun StorEdge 3320 SCSI array before you install Sun StorEdge Configuration Service on a Solaris host make sure the OS can recognize multiple logical unit numbers LUNs under the
79. t choose Start gt Programs Administrative Tools gt Computer Management On a Windows 2003 host choose Start gt Administrative Tools Computer Management Alternatively you can right click My Computer and select Manage 2 Click Services amp Applications 3 Select the Sun StorEdge Diagnostic Reporter Server and right click the service you want to start or stop Users and Passwords The following sections explain how to create users and passwords Administrative User Security Levels and Guidelines Administrative functions require access logins and passwords to prevent the possibility of one administrator reallocating or removing storage resources belonging to other clients and hosts without authorization You assign separate passwords for the three levels of security You do this by setting up three users on the agents that have storage devices that are managed by the program The security levels must have these exact names m ssmon Represents the monitoring level of the software m ssadmin Represents the administration level of the software and provides access to the Rebuild Parity Check and Schedule Parity Check functions as well as monitoring Chapter 3 Installing the Software on a Microsoft Windows Host 29 m ssconfig Represents the configuration level of the software and gives the installer direct access to the configuration functions and all other related aspects of the program These name
80. t une marque de Netscape Communications Corporation aux Etats Unis et dans d autres pays LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON OS mom Ca Adobe PostScript Contents Preface xi Before You Begin 1 Release Notes 1 Superuser Privileges 1 Operating System Information 2 Upgrading Software Agent and Console Version Compatibility 3 Installing the Software on a Solaris Host 5 Before Installing 5 System Requirements 6 Installing the Software 7 Upgrading Software Agent and Console Version Compatibility 7 Installation Packages 7 v To Download the Updated Software From the Web Site 8 v To Install the Software From the CD 10 v To Install a Japanese Version of the Man Page 12 Manually Stopping and Starting Sun StorEdge Configuration Service and Sun StorEdge Diagnostic Reporter 12 v To Stop or Start the Sun StorEdge Configuration Service Agent 13 v To Stop or Start the Sun StorEdge Diagnostic Reporter Agent 13 v To Determine Whether Agents are Running 13 Users and Passwords 14 Administrative User Security Levels and Guidelines 14 v To Create Passwords and Permissions 16 Uninstalling the Software 16 v To Uninstall Ear
81. tation on which you are installing Sun StorEdge Diagnostic Reporter install it now To check the Java runtime environment software version type java version If you are installing the software from the web site follow Step 1 through Step 9 in To Download and Install the Updated Software From the Web Site on page 63 and then go to Step 4 If you are installing the software from the web site insert the Sun StorEdge Professional Storage Manager CD and type mount v cdrfs o ro CD drive If you installed the software from the web site to install the agent type installp a d SUNWscsd bff If you installed the software from the CD to install the agent type installp a d cdrom product aix SUNWscsd bff If you installed the software from the web site to install the Config Tool UI type installp a d SUNWscui bff If you installed the software from the CD to install the Config Tool UI type installp a d cdrom product aix SUNWscui bff Chapter 6 Installing the Software on an IBM AIX Host 67 After the agent or console is installed successfully SUCCESS is displayed in the Result column of the Installation Summary The agent is installed in usr SUNWsscs ssdiagreporterd The Config Tool is installed in usr SUNWsscs ssdiagreporterui v To Install the Sun StorEdge CLI The CLI enables you to perform many of the same operations y
82. tem requirements 33 34 troubleshooting 45 M man page Japanese version installing 12 uninstalling 12 memory requirements HP UX host 48 IBM AIX host 62 Linux host 34 Microsoft Windows host 22 Solaris host 6 Microsoft Windows host CLI installing 28 uninstalling 32 Sun StorEdge Configuration Service creating passwords 29 installing 25 stopping and starting agent 28 uninstalling 31 Sun StorEdge Diagnostic Reporter installing 27 stopping and starting agent 29 uninstalling 32 system requirements 22 monitor system requirements HP UX host 47 IBM AIX host 61 Linux host 33 Microsoft Windows host 21 Solaris host 6 O online help configuring browser HP UX host 54 IBM AIX host 65 66 Linux host 38 Solaris host 11 operating system See OS OS before you begin installation information 2 recognizing multiple LUNs under same ID 2 Index 87 P passwords HP UX host 57 IBM AIX host 71 Linux host 44 Microsoft Windows host 30 Solaris host 16 pkgrm command 18 R restoring configuration Sun StorEdge Configuration Service Solaris host 18 rpm ecommand 44 rt jar file 73 S sd conf file editing 12 security levels HP UX host 56 IBM AIX host 70 Linux host 42 Microsoft Windows host 29 Solaris host 14 Simple Network Management System See SNMP service option Simplified Chinese language support Solaris host 10 SMI S 75 SNMP service option 2 Solaris host CLI uninstalling ea
83. the same passwords on multiple hosts you can establish the three logins on a domain server under Microsoft Windows As a result all other servers within the Microsoft Windows domain can access the three logins along with their respective passwords 30 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 v 1 To Create Windows 2000 or Windows 2003 Users On a Windows 2000 host choose Start Settings gt Control Panel gt Administrative Tools gt Computer Management System Tools Local Users and Groups On a Windows 2003 host choose Start gt Administrative Tools Computer Management gt Local Users and Groups Right click the Users folder and choose New User to add the three users ssmon ssconfig and ssadmin Add one of the users under User name If desired enter a description under Description Enter a password and if desired select User Cannot Change Password and Password Never Expires Uninstalling the Software Use the Windows Add Remove Programs utility to remove Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge Command Line Interface from a Microsoft Windows console To Uninstall Sun StorEdge Configuration Service Choose Start gt Settings Control Panel Add Remove Programs For Windows 2003 choose Start gt Control Panel gt Add Remove Programs Choose Sun StorEdge Configuration Service Agent and choose
84. tion which is at http docs sun com xii Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Shell Prompts Shell Prompt C shell machine name C shell superuser machine name Bourne shell and Korn shell Bourne shell and Korn shell superuser Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files Edit your login file and directories on screen Use 1s a to list all files computer output You have mail AaBbCc123 What you type when contrasted su with on screen computer output password AaBbCc123 Book titles new words or terms Read Chapter 6 in the User s Guide words to be emphasized These are called class options Replace command line variables f You must be superuser to do this with real names or values To delete a file type rm filename 1 The settings on your browser might differ from these settings Preface xiii Related Documentation The following table contains a list of related software documentation For a complete list of all related documentation refer to the Sun StorEdge 3000 Family Installation Operation and Service Manual for your array Title Part Number Sun StorEdge 3120 SCSI Array Release Notes 816 7955 Sun StorEdge 3310 SCSI Array Release Notes 819 7109 Sun StorEdge 3320 SCSI Array Release Notes 817 7660 Sun StorEdge 3510 FC and 3511 SATA Array Release Notes 817 6597 Sun StorEdge 3000 Family R
85. tp www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y ena Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Sun StorEdge AnswerBook2 docs sun com Java et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits protant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc Netscape es
86. tware From the Web Site If the Sun StorEdge 3000 Family Professional Storage Manager CD is not available you can download the software from the Sun Download Center web site 1 Go to http www sun com software download 2 Under System Administration Storage Management click the StorageTek 3000 Family Storage Products Related Software link You are taken to the Sun StorEdge 3000 Family Storage Products Related Software page 3 Click Download 4 If not previously registered register a Click the Register Now link at the bottom of the left column b On the registration page enter applicable data in the required fields and click Register 5 Log in a Type your Username and Password in the left column and click Login b On the Terms of Use page read the license agreement click Yes next to Accept and click the Continue button 6 On the software download page click the link for your array and operating system 7 In the dialog box that is displayed specify a destination directory and save the file 8 Change to the directory that the file was downloaded to and unzip the file 9 Type ed filename linux where filename is the name of the file that was downloaded 10 Go to Step 5 in To Install Sun StorEdge Configuration Service Agent and Console From the CD on page 37 36 Sun StorEdge 3000 Family 2 4 Software Installation Guide e March 2007 To Install Sun StorEdge Config
87. u will need Firefox 1 x Netscape 4 79 or Mozilla 2 1 Refer to the Sun StorEdge 3000 Family Configuration Service User s Guide for details on web based management a TCP IP compliant network interface Each console must have a TCP IP compliant network interface such as an Ethernet or Token Ring network card or a serial line with a modem Each agent must have a TCP IP compliant network interface and driver set included with the operating system m Color monitor The console is best viewed with a monitor resolution of 1024 x 768 pixels with 256 colors m Operating system memory and disk space The following table lists the system requirements for the Solaris operating system TABLE 2 1 Solaris System Requirements for Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and Sun StorEdge CLI Solaris OS Version Memory Disk Space Solaris 2 6 with Sun 128 Mbyte required 40 Mbyte minimum recommended patches 512 Mbyte recommended 100 Mbyte recommended Solaris 8 Solaris 9 and Solaris 10 with Sun recommended patches on SPARC platforms Solaris 9 9 04 04 and Solaris 10 with Sun recommended patches on x86 platforms Note For a list of Sun recommended patches refer to the release notes for your array 6 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Installing the Software The software installation package SUNWsscs includes the following components m S
88. uage support for documentation only The software user interface is in English Note Each language requires that the English installation package be installed first TABLE 2 2 Installation Packages for Solaris OS Language Support English French Japanese Simplified Chinese Traditional Chinese SUNWsscs SUNWfsscs SUNWjsscs SUNWcsscs SUNWhsscs If you are installing only the English version of the package follow only the instructions for installing the English package If you are adding language support you must install the English version of the package first If you are upgrading you must install the SUNWsscs package on all systems that manage the storage If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays Note Make sure that Java runtime environment software is installed on the computer or workstation on which you are installing Sun StorEdge Configuration Service The earliest release of Java runtime environment software that is compatible with Sun StorEdge Configuration Service on a Solaris 2 6 host is 1 3 1 Solaris 8 Solaris 9 and Solaris 10 support Java runtime environment 1 2 2 through 1 5 v To Download the Updated Software From the Web Site If the Sun StorEdge 3000 Family Professional Storage Manager CD is not available you can download the software from the Sun Download Center web site 1 If you ar
89. uccessfully 38 Sun StorEdge 3000 Family 2 4 Software Installation Guide e March 2007 The agent and console are installed in opt SUNWsscs sscsconsole To Install Sun StorEdge Diagnostic Reporter Note You must install the Sun StorEdge Configuration Service agent before installing the Sun StorEdge Diagnostic Reporter agent and Config Tool If you are installing the software from the web site follow Step 1 through Step 9 in To Download the Updated Software From the Web Site on page 36 and then go to Step 3 If you are installing the software from the CD insert the Sun StorEdge 3000 Family Professional Storage Manager CD and type cd cdrom cdrom0 product linux To install the agent type rpm ivh SUNWscsa rpm To install the Config Tool UD type rpm ivh SUNWscui rpm When the installation procedure is complete the agent starts automatically The agent is installed in opt SUNWsscs ssdiagreporterd The Config Tool is installed in opt SUNWsscs ssdiagreporterui To Install the Sun StorEdge CLI The CLI enables you to perform many of the same operations you perform by choosing menu options from the firmware application or Sun StorEdge Configuration Service The CLI commands have the advantage of being scriptable which is especially useful in large data center environments with many arrays that need to be configured similarly The package must be installed on a h
90. un StorEdge Configuration Service agent m Sun StorEdge Configuration Service console m Sun StorEdge Diagnostic Reporter agent daemon m Sun StorEdge Diagnostic Reporter Config Tool UI m Sun StorEdge Command Line Interface CLI Note Before installing the software be sure to read the release notes for your array Note You must be superuser to install the package and to run the Sun StorEdge Configuration Service console Upgrading Software Agent and Console Version Compatibility Because the communication protocol changes from version to version you must install the SUNWsscs package on all systems that manage the storage when upgrading If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays Installation Packages Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the CLI are included in one installation package SUNWsscs that is contained on the Sun StorEdge 3000 Family Professional Storage Manager CD If the CD is not available you can download the software from the Sun Download Center web site Sun StorEdge Configuration Service offers language support for French Japanese Simplified Chinese and Traditional Chinese TABLE 2 2 specifies which files are required for each language Chapter 2 Installing the Software on a Solaris Host 7 Note Sun StorEdge Configuration Service offers Korean lang
91. uration Service Agent and Console From the CD If gettext is not installed on the computer or workstation on which you are installing Sun StorEdge Configuration Service install it now To check to see if gettext is installed type rpm qa grep gettext If Java runtime environment software is not installed on the computer or workstation on which you are installing Sun StorEdge Configuration Service install it now To check the Java runtime environment software version type java version Mount the CD on your file system if it is not already mounted cd mount dev cdrom mnt cdrom Insert the Sun StorEdge 3000 Family Professional Storage Manager CD and type cd mnt cdrom product linux Install the packages in one of the following ways a To install only the agent type rpm ivh SUNWscsd rpm a To install only the console type rpm ivh SUNWscsu rpm Chapter 4 Installing the Software on a Linux Host 37 Note The installation program checks that Java runtime 1 2 2 or later is installed If it cannot find it you are asked to specify the path If you know that Java runtime environment 1 2 2 or later has been installed but the installation program cannot find it check the usr directory to confirm that there is a link from Java to the latest version instead of Java 1 1 For instructions on creating the link see Troubleshooting on page 45
92. usly registered register a Click the Register Now link at the bottom of the left column b On the registration page enter applicable data in the required fields and click Register 5 Log in a Type your Username and Password in the left column and click Login b On the Terms of Use page read the license agreement click Yes next to Accept and click the Continue button 6 On the software download page click the link for your array and operating system 7 In the dialog box that is displayed specify a destination directory and save the file 8 Change to the directory that the file was downloaded to and unzip the file 9 Type ed filename hpux where filename is the name of the file that was downloaded 10 To install the Sun StorEdge Configuration Service agent type swinstall s SUNWscsd depot 11 To install the Sun StorEdge Configuration Service console type swinstall s SUNWscsu depot The agent is installed in opt SUNWsscs ssagent The console is installed in opt SUNWsscs sscsconsole 50 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 To Install the Sun StorEdge Configuration Service Agent and Console From the CD If Java runtime environment software is not installed on the computer or workstation on which you are installing Sun StorEdge Configuration Service install it now To check the Java runtime environment software vers
93. viously configured arrays 22 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Installation Packages Sun StorEdge Configuration Service Sun StorEdge Diagnostic Reporter and the CLI are included in one installer program The installation package setup exe is contained on the Sun StorEdge 3000 Family Professional Storage Manager CD See Installing the Software From the CD on page 24 or continue with the steps below to download the software from the Sun Download Center web site To Download the Updated Software From the Web Site If the Sun StorEdge 3000 Family Professional Storage Manager CD is not available you can download the software from the Sun Download Center web site Go to http www sun com software download Under System Administration gt Storage Management click the StorageTek 3000 Family Storage Products Related Software link You are taken to the Sun StorEdge 3000 Family Storage Products Related Software page Click Download If not previously registered register a Click the Register Now link at the bottom of the left column b On the registration page enter applicable data in the required fields and click Register Log in a Type your Username and Password in the left column and click Login b On the Terms of Use page read the license agreement click Yes next to Accept and click the Continue button On the software download page click the link
94. w ERROR tag SE3510 CIM28 exists setup sh cannot continue 1 Stop the SMI S provider etc init d se3510_ proxy stop 2 Remove entries from the CIMOM database via the following commands cd opt SUNW3x10a wbem mof unsetup sh 3 Run the setup script again setup sh 4 If you suspect that the CIMOM database is corrupted perform the following steps a Remove the WSI packages by removing the opt wsi directory rm r opt wsi Chapter 7 Installing the Sun StorEdge SMI S Provider on a Solaris Host FC and SATA Only 83 b If an older version of the Sun StorEdge 3510 3511 SMI S Provider is installed remove it See Uninstalling the Sun StorEdge 3510 3511 SMI S Provider on page 82 c If an older version of the WSI CIMOM is installed remove it See Uninstalling the WSI CIMOM on page 82 d Reinstall the WSI CIMOM See Installing the WSI CIMOM on page 79 e Edit the config sh file to reflect your local configuration Perform Step 1through Step 3 in Post Installation Procedures on page 80 If the ESM does not recognize an array make sure that the array is manageable via the Sun StorEdge Configuration Service console If it is not visible in the Sun StorEdge Configuration Service console it will not be accessible to the ESM The CIMOM might need to be restarted if it is not running or new arrays are added which are not recognized by the ESM im
95. y Sun StorEdge CLI Note Before installing Sun StorEdge Configuration Service be sure to read the release notes for your array Note You must be superuser to install Sun StorEdge Configuration Service and run the console Upgrading Software Agent and Console Version Compatibility Because the communication protocol changes from version to version you must install both the agent and console when upgrading If different versions of the agent and console co exist Sun StorEdge Configuration Service is not able to discover previously configured arrays 48 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 Installation Packages The installation packages are contained on the Sun StorEdge 3000 Family Professional Storage Manager CD and include the following files SUNWscsd depot Sun StorEdge Configuration Service agent SUNWscsu depot Sun StorEdge Configuration Service console SUNWscsa depot Sun StorEdge Diagnostic Reporter agent SUNWscui depot Sun StorEdge Diagnostic Reporter Config Tool UI SUNWsccli depot Sun StorEdge CLI See To Download and Install the Updated Software From the Web Site on page 49 for steps on how to download the software from the Sun Download Center web site Install the agent on each host that is part of Sun StorEdge Configuration Service Install the console on the computer or workstation you plan to use for managing and maintaining the storage
96. y users other than root cd opt SUNW3x10a ls 1 config sh chown root config sh chmod 0700 config sh 80 Sun StorEdge 3000 Family 2 4 Software Installation Guide March 2007 4 Complete the installation of the provider by performing the following commands cd opt SUNW3x10a wbem mof setup sh Note Execution of the setup sh script will take several minutes Do not interrupt it If setup sh takes more than 15 minutes to complete or displays excessive error messages see Troubleshooting on page 83 5 Configure the ESM to discover storage managed by the Sun StorEdge Configuration Service agent identified in opt SUNW3x10a config sh To discover storage managed by the Sun StorEdge Configuration Service agent you must specify the complete URL including the port number specified by the HTTPPort variable in opt SUNW3x10a config sh For example if the provider is running on a host with IP address 10 1 2 3 using the default HTTPPort value of 25988 you would specify the following URL when the ESM prompts for the IP Address DNS Name of an element to be discovered http 10 1 2 3 25988 Note If multiple storage devices are managed by the Sun StorEdge Configuration Service agent running on the host specified in opt SUNW3x10a config sh then all of the storage devices will be discovered together Stopping and Starting the SMI S Provider The following commands re

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