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SERVICE MANUAL MODEL SSP-373-F

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1. now is the time to program it If this is not a desired function proceed to section 3 9 There are 40 speed dial locations available Those locations are 30 thru 69 The speed numbers may be up eleven digits in length Simply enter the pound key followed by the location number followed by the desired speed dial number The location numbers do not directly correspond to the keys as in section 3 6 You could feasibly program all forty locations in one continuous programming sequence Be sure to write down your entries for reference Example Entering 305551212 315875430 325839907 will program the phone to automatically dial 555 1212 when 30 is dialed 587 5430 when 31 is dialed and 583 9907 when 32 is dialed Please note that when the phone is put into operation the key must be dialed preceding the two digit location number in order to release the speed dial number CEECO 7 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 PROGRAMMING CONTINUED 3 10 3 11 If you desire the phone to implement call restrictions we will program the restrictions now If this is not a desired function proceed to section 3 11 In order for the phone to implement restrictions a 0 must have been selected for Digit 1 under programming location 00 If this was not done repeat section 3 5 in its entirety The associated programming locations are 70 thru 89 Each of these twenty 20 locations may be used to pr
2. 5 4 6 With the phone connected to the DTMF test set or working telephone line lift the handset Any number that was programmed into Location 19 should automatically dial out at this time If not hang up the phone and repeat sections 3 2 3 3 3 7 and 3 11 only If this does not solve the problem please refer to section 12 2 If any number was programmed into Location 18 that number should automatically dial out approximately one second after the number stored in Location 19 dials out If not hang up the phone and repeat sections 3 2 3 3 3 8 and 3 11 only If this does not solve the problem please refer to section 12 2 Please note that in order to use Location 18 Location 19 must first be used If Locations 19 and or 18 have not been programmed you should receive dial tone on the line If your phone has the SBA Single Button Access keypad and you have programmed speed dial numbers into it try them now Each button key that you press should release the number that was programmed into it If not hang up the phone and repeat sections 3 2 3 3 3 6 and 3 11 only If this does not solve the problem please refer to section 12 2 If your phone has a normal keypad and you programmed speed dial numbers into it try them now When you press the key followed by the two digit location code any number stored in that location should be released For example entering 30 should cause the phone to automatically dial any numb
3. the number logged in section 3 The phone automatically dials the programmed number and the transmitter turns on The keypad is available for use once speed dial number is accessed SA At the completion of the call the user replaces the handset back on hook RECOMMENDED TOOLS AND TEST EQUIPMENT DTMF Test Set Volt Ohm Meter 1 4 Nut Driver Flat Blade Screw Driver Security Tool 301 037 The security tool is for a standard 5 32 button head screw generally used on the framework of the phone booths Never install telephone wiring during a lightening storm Never install telephone jacks in west locations unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines CEECO 11 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 7 00 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS 71 7 2 7 3 7 4 7 5 7 6 7 7 7 8 7 9 7 10 7 11 To reduce the possibility of ESD Electrostatic Discharge damage to the Printed Circuit Board it is recommended that this telephone be grounded via the housing and or the yellow black line cord wires to a suitable ground These grounds include but are not limited to Service Conduits Service Equipment Enclosures Grounding Conductors Grounding Rods A Metallic Col
4. IONS INPUT POWER LOOP CURRENT ISSUE 4 0 C O Line Powered 23 mA min to 80 mA max IMPEDANCE 600 ohms SIGNALING DTMF 70ms tone 50ms spacing HEARING AID COMPATIBILITY Meets EIA standards ENVIRONMENTAL Temperature 0 C to 50 C Humidity 20 90 non condensating TELEPHONE PANEL Brushed 16 gauge stainless steel DIMENSIONS 6 7 8VW x 9 3 4VH x 3VD handset on hook MOUNTING Vertical surface or enclosure mount WEIGHT Approximately 4 lb RINGER EQUIVALENCY 0 8A FCC REGISTRATION NO BW 88T7 13717 TE T UL LISTED NO 60F5 TYPE JACK RJ11C CEECO 14 Communication Eguipment Engineering Company PROPRIETARY 10 0 PARTS LIST QUANTITY PART NUMBER ISSUE 4 0 DESCRIPTION 1 371 008 1 371 014 1 928 001 2 945 001 1 341 018 2 371 009A 1 650 521 1 12027 OPTIONAL 371 011 371 012 406 019 301 037 Stainless steel panel Handset with coiled cord amp magnetic plate Strain relief bushing Magnetic reed switch assembly Modular cord Mounting support bracket MCRK 2 PCB Assembly w CAC6 00 Network Card Mounting box Frame assembly for mounting box 10 32 x 42 Security screw 4 req d Security tool CEECO 15 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 11 0 FCC NOTICE 11 3 FCC REGISTRATION AND REPAIR INFORMATION Your new telephone has been registered with the Federal Communication Commission FCC in accordance with Part 68 of its rules The FCC requir
5. PMENT ccsssssssssssssssssssessscsssccsscssnecsnsesneessees 11 7 0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS EE 12 8 0 TELEPHONE LINE WIRING DIAGRAM u cscssssssssssssssscssscsssesssccsscssscssscssscesscsssccescesscenscessees 14 9 0 ls Reie 14 10 0 P RTSLIST aanne aa e a A aana aa 15 14 BEC NOTICE nnee R EEA E havin eon E O ETAO 16 12 0 REPAIR AND RETURN INFORMATION een 17 13 0 WARRANTY POLICY osnoriinodeiieneconieii recte neinni iaee n ege 18 1400 DIAGRAM E 19 CEECO 3 Communication Equipment amp Engineering Company PROPRIETARY 1 0 2 0 ISSUE 4 0 INTRODUCTION The practices in this manual provide installation and maintenance information for the Model SSP 373 F Stainless Steel Telephone equipped with CAC6 00 software The information in this manual is subject to change without notification For information not included in this manual please call or write CEECO Customer Service 519 W South Park Street Okeechobee FL 34972 863 357 0798 telephone 863 357 0006 facsimile info ceeco net www ceeco net GENERAL DESCRIPTION The CEECO SSP 373 F Stainless Steel Panel Telephone is designed for elevator and other applications for typical dialing call restricting speed dialing auto dialing fraud prevention timed call duration and more The telephone is designed to be mounted in an optional CEECO mounting box P N 371 011 and mounting box frame P N 371 012 The telephone is designed for vandal resist
6. SSP 373 F CAC6 00 650 521 ISSUE4 0 SERVICE MANUAL FOR MODEL SSP 373 F STAINLESS STEEL ELEVATOR AUTOMATIC DIALING TELEPHONE EQUIPPED WITH CAC6 00 FIMWARE Communication Equipment 519 West South Park Street amp Engineering Company Okeechobee FL 34972 Voice 863 357 0798 Fax 863 357 0006 Serving the Telephone Industry Since 1930 ISSUE 4 0 IMPORTANT INFORMATION FOR CUSTOMER Please fill in before you continue The following information is necessary when calling CEECO for assistance MODEL NUMBER MODEL SSP 373 F EQUIPPED WITH CAC6 00 FIRMWARE SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you please have this information available when calling for technical support CEECO Communication Equipment and Engineering Company 519 W South Park Street Okeechobee FL 34972 863 357 0798 telephone 863 357 0006 facsimile info ceeco net www ceeco net CEECO 2 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 TABLE OF CONTENTS SECTION PAGE 1 0 IN TIE CODEC NEE 4 2 0 GENERAL DESCRIPTION E 4 3 0 RCM 5 PROGRAMMING CONTINUED si insisi iiin ani aiias 6 PROGRAMMING CONTINUED osssosssosssosssossssssconssonsconscanscanscanscanecanseanecanecanecanecaneeaneeaneeaneeass 7 PROGRAMMING CONTINUED eer 8 4 0 TEES THING OPERATTON ua Gia 9 TESTING OPERATION CONTINUED een 10 5 0 RI ME LEE 11 6 0 RECOMMENDED TOOLS AND TEST EQUI
7. ance as well Custom software programs are available upon special request CEECO 4 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 3 0 PROGRAMMING 3 1 3 2 3 3 3 4 3 5 First read through the programming section and then do the actual programming as you read along again Programming is accomplished by way of the DTMF keypad The programming can be accomplished in one continuous sequence without having to stop or perform any measures between programming sections It is important to be slow and deliberate when pressing the keys during programming A missed or partial tone will result in improper programming Connect the telephone to a working telephone line or a DTMF test set Locate the two plastic mini jumpers on the edge of the printed circuit board and move them to the ON position as depicted on the last page of this manual Lift the handset and wait for dial tone before beginning programming Utilizing the keypad enter 9 7 This will clear all memory locations Enter 0 0 which accesses the telephone options memory location There are six 6 selections to be made in this location By entering a selection into each of the six programming digit locations the phone is customized for the particular installation You must make an entry for each of the six digit locations The six digit locations and the available selections are shown on the next page Compare the example below to the infor
8. d Water Pipe having an underground length of at least 10 feet 24 gauge wire or larger is suitable for this purpose When servicing the telephone be sure the Printed Circuit Board does not contact metal parts otherwise permanent damage may occur to the board Using a 301 064 security tool sold separately loosen and remove the security screws The security tool is for a standard 1 8 button head screw generally used on the framework of telephone booths Separate the cover assembly from the housing by lifting the faceplate up and away from the housing The housing is designed for mounting on any flat vertical surface Mounting holes are provided Run the inside station wire through the housing and terminate on the modular jack as depicted on the following page The CEECO provided modular jack must be used as it contains required over voltage protection The use of a gas tube station protector is recommended The station ground should not exceed 50 ohms Plug the modular line cord from the telephone assembly into the modular jack Dress the line cable away from the security screws Install the faceplate into the housing and secure it by tightening the security screws Modular Jack Wiring Diagram CEECO 12 Communication Equipment amp Engineering Company PROPRIETARY 8 0 Telephone Line Wiring Diagram CEECO Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 13 9 0 SPECIFICAT
9. er stored in Location 30 If not hang up the phone and repeat sections 3 2 3 3 3 9 and 3 11 only It is not necessary to try to reprogram all of the speed dial locations but only the ones that are not working If this does not solve the problem please refer to section 12 2 If you opted to use phone implemented call restrictions try some of them now The phone should only permit allowed calls to be dialed When you try to dial a number that you did not allow the phone should sound an error tone three short beeps and reset the line If not hang up and repeat sections 3 2 3 3 3 5 3 10 and 3 11 only If this does not solve the problem please refer to section 12 2 CEECO 9 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 TESTING OPERATION CONTINUED 4 7 4 8 4 9 4 10 Try placing a call to the phone If the phone was programmed to accept incoming calls it should ring and be answered with normal phone operation to follow If it was programmed not to accept incoming calls it will still ring but when it is answered the called party will not be heard on the far end The microphone will be muted The Phone will then sound an error tone after approximately four seconds and reset itself If this does not solve the problem please refer to section 12 2 If the phone was programmed to automatically time and disconnect the phone call Call timeout feature try making a telephone call Ti
10. es that you be advised of certain requirements involving the use of this telephone CONNECTION AND USE WITH THE NATIONWIDE TELEPHONE NETWORK The FCC requires that you connect this telephone to the Nationwide Telephone Network through a registered jack provided by the Telephone Company in your area This jack is a modular outlet which you can order from your local telephone company NOTIFICATION TO THE TELEPHONE COMPANY Before connecting this telephone the FCC requires that you notify your local telephone company business office The number is in the front of your phone book Tell them The line to which you will connect the telephone that is your phone number the telephone s FCC registration number and ringer equivalence number These numbers are listed in section 7 0 The FCC further requires that you notify your local telephone company when permanently disconnecting this telephone CEECO 16 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 12 0 REPAIR AND RETURN INFORMATION 12 1 12 2 12 3 12 4 12 5 WARRANTY REPAIR Any device returned requiring warranty service repair or credit must be accompanied with a Return Material Authorization RMA Form It must include return shipping instructions original purchase order number and special marking instruction A description of the trouble observed must be attached to the defective unit This information must be inside the original
11. mation on the next page and then enter the 6 numbers you choose Example Entering 00 followed by 101003 would program the phone to have no call restrictions no incoming call allowed a wide dial tone detect window a muted microphone initially DTMF dialing and a 3 minute automatic timed call disconnect CEECO 5 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 PROGRAMMING CONTINUED Location 00 Digit 1 0 Implement Call restrictions 1 No call restrictions Digit 2 0 No incoming calls allowed 1 Incoming calls allowed Digit 3 0 Narrow dial tone detect window 1 Wide dial tone detect window Always recommended Digit 4 0 Mute the microphone until the user dials a digit 1 Unmute the microphone after the access number is dialed Digit 3 0 DTMF dialing 1 10 PPS pulse dialing 2 20 PPS pulse dialing Digit 6 0 no call timeout 5 12 min call timeout 1 2 min call timeout 6 15 min call timeout 2 3 min call timeout 7 20 min call timeout 3 5 min call timeout 8 25 min call timeout 4 10 min call timeout 9 30 min call timeout Telephone Options Table 00 Be sure to record your selections in the table below for future reference 1 23456 CEECO 6 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 PROGRAMMING CONTINUED 3 6 3 7 3 8 If you desire the phone to automatically dial a number up to eleven digits in length when the handset is lifted now is
12. me the call and see if the phone in fact automatically disconnects after the programmed time period Please keep in mind that this will not be exact If this fails hang up and repeat sections 3 2 3 3 3 5 and 3 11 only If this does not solve the problem please refer to section 12 2 Also be sure to determine that the microphone is muting as it was programmed Location 00 and that the phone is in either DTMF tone dialing mode or pulse dialing mode as programmed Also Location 00 DTMF sounds like definite tones or beeps whereas pulse dialing sounds like rhythmic clicks If the phone does not seem to be functioning as programmed hang up and repeat sections 3 2 3 3 3 5 and 3 11 only If this does not solve the problem please refer to section 12 2 Attempt to hookswitch dial by tapping quickly on the tongue of the hookswitch assembly The phone should momentarily open the line until the attempt is over and then return dial tone If not please refer to section 12 2 CEECO 10 Communication Equipment amp Engineering Company PROPRIETARY 5 0 6 0 ISSUE 4 0 OPERATION When the phone is connected to the phone line and programmed according to section 2 the phone operates as follows 5 1 When the phone is lifted off hook dial tone is heard and the keypad is operational Before and during dialing the transmitter is turned off 5 2 To dial a programmed number press the two digit code 00 92 that corresponds to
13. ogram one call restriction Each location will store a number pattern of up to eleven 11 digits in length An represents a wild card so any time you enter the key you tell the phone to allow any single digit in its place In order to restrict calling patterns you program the phone to tell it which patterns to allow In turn it will block all others Take a moment to look over the examples below When you are finished enter the key followed by a location code followed by the desired number pattern EXAMPLE Entering 700 allows all 0 and 0 calls Entering 71911 allows 911 to be dialed Entering 721800 allows any 1 800 call Entering 73 allows 7 digit calls Entering 74587 allows 7 digit calls beginning with 587 Each pattern that you program will be allowed by the phone If call restrictions are implemented Location 00 Digit 1 the phone will only permit the calls that it is specifically programmed to allow Any numbers that have been programmed into the speed 19 or 18 locations do not have to be programmed again under this section Programming is now completed Hang up the phone and return the mini jumpers to the OFF position as depicted on the last page of this manual The phone is now ready for Testing Operation CEECO 8 Communication Equipment amp Engineering Company PROPRIETARY 4 0 ISSUE 4 0 TESTING OPERATION 4 1 4 2 4 3 4 4 4
14. or replace any defective parts and return them to the buyer free of charge PRINTED CIRCUIT BOARDS Printed circuit boards should not be field repaired If a unit is found to be faulty replace it with another unit and return the faulty unit to CEECO for repair Modifications by anyone other than CEECO will void the warranty CEECO 18 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 14 0 DIAGRAM Locate the mini jumpers on the corner of the PCB AX E Move the mini jumpers to the ON position BEFORE going off hook AX E When programming 1S completed move the mini jumpers to the OFF position NOTE Do not leave the mini jumpers in the ON position this will decrease battery life CEECO 19 Communication Eguipment Engineering Company PROPRIETARY
15. shipping container DIRECT ALL INQUIRES TO CEECO Repair Department 863 357 0798 telephone 863 357 0006 facsimile info ceeco net www ceeco net NON WARRANTY REPAIR CEECO will repair equipment out of warranty for a set charge plus parts The customer must pay the shipping costs both directions RETURN FOR CREDIT Material may be returned for credit only with prior approval Material authorized for eturn is subject to a 20 restocking charge based on the manufacturer s list price Return RMA must be requested no later than 30 days after original shipment EXCHANGE POLICY If a replacement unit is required it will be shipped in the most expedient manner consistent with the urgency of the situation Please contact customer service for instructions regarding exchange of modules or printed circuit boards CEECO 17 Communication Equipment amp Engineering Company PROPRIETARY ISSUE 4 0 13 0 WARRANTY POLICY 13 1 13 2 GENERAL CEECO products are guaranteed to be free of defects in material and workmanship for a period of 12 months from the date of original shipment if properly installed and maintained This warranty is limited to the value of material only CEECO will repair or replace any unit during this period if found to be defective for reasons other than abuse and improper use or improper installation It is the buyer s responsibility to return the defective unit to the factory CEECO will then repair
16. the time to enter it If this is not a desired function proceed to section 3 9 Programming location 19 stores the auto dial number Therefore enter 1 9 followed by the desired auto dial number For example Entering 199 will program the phone to automatically dial a 9 when the handset is lifted Be sure to record your entry in the table below for future reference lst Auto Dial Number Table 19 If you desire the phone to automatically dial a second number up to eleven digits in length after the one stored in location 19 see above now is the time to enter it If this is not a desired function then proceed to section 3 9 Programming location 18 stores the second auto dial number In order to use 18 you must first use 19 This number will dial out approximately one second after any number stored in the 19 location Enter 1 8 followed by the desired auto dial number For example Entering 1818005551212 will program the phone to dial 1 800 555 1212 approximately one second after it dials the number stored in location 19 Combining the examples from this section and the one above entering 199 1818005551212 will program the phone to automatically dial 9 pause one second and automatically dial 1 800 555 1212 when the handset is lifted Be sure to record your entry in the table below for future reference 2nd Auto Dial Number Table 18 If you have a normal 3 x 4 keypad and you desire to have speed dialing capability

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