Brochure
Contents
1. tenancy successfully through to completion and still achieve the best possible price Once you accept an offer we will do the following e Collect references from the tenants Successful references are vital before moving forward with any tenancy Carry out an inventory This sets out the condition and contents of your property allowing for the swift changeover of tenants The inventory is essential and a good inventory should minimise the risk of any deposit disputes at the end of a tenancy Collect the moving in balance rent deposit Where applicable we will hold the deposit as a Managing Agent and register it with an approved Tenancy Deposit Scheme ensuring you as a Landlord remain legally compliant as well as providing a faster and more professional deposit release at the end of a tenancy Arrange signing of Tenancy Agreement All parties must read and understand the tenancy agreement prior to Signing 10 COMPLETION Upon the successful completion of the tenancy agreement the keys will be released to the tenants For managed properties we will provide the tenant with a Tenant Information Pack which includes a Letting Service Manual for the tenants contact details of their dedicated Property Manager and details their bi monthly inspection dates LEGAL AND FINANCIAL ASPECTS Whilst the legality of letting might seem somewhat daunting Clyde Property will be able to fully assist you throughout as it is essential yo2. Act 1974 the Control of Substances Hazardous to Health Regulations 2002 concerning the risk fromexposure to Legionella and guidance on compliance with the relevant parts of the Management of Health and Safety at Work Regulations 1999 Landlords who provide residential accommodation as the person in control of the premises or responsible for the water systems in their premises have a legal duty to ensure that the risk of exposure of tenants to legionella is properly assessed and controlled All water systems require a risk assessment but not all systems require elaborate control measures A simple risk assessment may show that there are no real risks from legionella but if there are implementing appropriate measures will prevent or control these risks Clyde can arrange for a Legionella Risk Assessment to be carried out on your behalf SMOKE ALARMS FIRE SAFETY Fire safety in let property in Scotland is covered by the Housing Scotland Act 2006 The repairing standard at Section 13 1 f requires a property to have adequate provision for detecting fires and giving warning in the event of a fire or suspected fire As stated in Section 13 5 of the 2006 Act in deciding whether this standard is met regard must be had to any building regulations and any guidance on the subject issued by the Scottish Ministers The Scottish Government has produced revised statutory guidance on the requirements for smoke alarms in line with the amended and revi
3. LR Tel 01786 477111 Fax 01786 478022 E stirling dclydeproperty co uk West End 145 Byres Road Glasgow G12 811 Tel 0141 576 1777 Fax 0141 576 0123 E westendidclydeproperty co uk Letting Management Centre 8 Busby Road Clarkston Glasgow G76 7XL Tel 0141 570 0111 Fax 0141 535 3161 E letting dclydeproperty co uk We are available 7 days a week 363 days a year and by phone until 8pm every day nume VaR ED INVESTORS arie ts gi IN PEOPLE F ombudsman nTheMarket on
4. MANCE OF BUILDINGS SCOTLAND REGULATIONS 2008 Since the 4th of January 2009 landlords in Scotland are now required to provide an Energy Performance Certificate EPC when letting a property This is for new tenancies only and landlords do not need to carry out an EPC inspection for properties that are currently let out until the tenancy changes If you have purchased your property after the 1st of December 2008 the seller will have been legally required to have instructed and provided you with a Home Report for marketing purposes which also contains an EPC you can then use for the purpose of letting your property The EPC for let properties has a life span of 10 years but can be updated if the landlord has implemented cost effective improvements It is now a criminal offence to grant a lease without an EPC on any building that requires one Failure to supply an EPC could result in a fine 500 00 for a domestic dwelling but Clyde Property have approved in house Domestic Energy Assessors who can take care of your EPC needs For further information on EPCs please see the Guidance notes for Private Landlords on the Provision of EPCs o clyde PROPERTY LEGIONELLA RISK ASSESSMENT The Health and Safety Executive have produced technical guidance Legionnaires disease Part 2 The control of legionella bacteria in hot and cold water systems HSG274 PART 2 which gives practical advice on the legal requirements of the Health and Safety at Work etc
5. Safety Executives HSE leaflet on Landlords A Guide to Landlords Duties or consult the HSE Landlord s Responsibility for Gas Safety webpage Clyde can arrange for a Gas Safety Inspection to be carried out on your behalf ELECTRICAL SAFETY Landlords have a legal duty to ensure that their rental property and any electrical equipment provided is safe before a tenancy begins and throughout its duration The Housing Scotland Act 2006 details this requirement in Section 13 of the Repairing Standard A house or flat meets the Repairing Standard if The installations in the house for the supply of water gas and electricity and for sanitation space heating and heating water are in a reasonable state of repair and in proper working order subsection 1 c Any fixtures fittings and appliances provided by the landlord under the tenancy are in a reasonable state of repair and in proper working order subsection 1 d The Electrical Equipment Safety Regulations 1994 also impose an obliga tion on a landlord to ensure that all electrical appliances left as part of a let property are safe and are made in line with safety measures meeting safety objectives More recently however the Housing Scotland Act 2014 which received Royal Assent on the 1st of August 2014 is set to increase landlord obligations in respect of electrical safety inspections with the addition of a new require ment after Section 19 of the Housing Scotland A
6. ct 2006 Section 19A Duty to ensure regular electrical safety inspections will state that the landlord must ensure that regular inspections are carried out for the purpose of identifying any work which relates to installations for the supply of electricity and electri cal fixtures fittings and appliances subsection 1 a and is necessary to ensure that the house meets the repairing standard subsection 1 b In line with the Electrical Safety Council a landlord will have complied with the duty if the electrical inspections are carried out at no less than five yearly intervals subsection 2 a and b Any tenant under a new tenancy commencing on or after 1 December 2015 must be provided with a copy of an Electrical Installation Condition Report EICR before the tenancy commences Any tenant under an existing tenancy at 30 November 2015 must be provided with a copy of an EICR by 1 December 2016 unless their tenancy ends before that date An EICR completed on or after 1 January 2012 completed by a competent person is acceptable whether or not it in includes a description and location for appliances inspected However to be acceptable all EICRs completed on or after 1 December 2015 must have a Portable Appliance Test PAT record attached to it that shows their description and location and a certificate for any remedial work that has been done Clyde can arrange for an EICR and PAT to be carried out on your behalf ENERGY PERFOR
7. en that day will be the public s first glimpse of your property and will determine if they want to see more o PREPARING YOUR PROPERTY FOR TENANCY Clear out that clutter Remember your property will be your new tenant s home so it is important that all unnecessary items such as ornaments candles spare bedding books etc are removed from the property prior to the tenancy storage cupboards should also be left free of unnecessary and Surplus items Before you let your property for the first time you must obtain a professional and comprehensive inventory This will set out the condition and contents of the property Clyde Property have an inhouse team of APIP galified inventory specialists who will carry out a professional inventory on your behalf accompanied by full photographic documentation Each time the property is let the new tenant is checked in against a new inventory and checked out against the same This allows for a comparison to be made of the property s condition should you wish to make any deposit deductions at the end of the tenancy supporting documentation is required without which tenants have the right to make a legal challenge 6 MARKETING YOUR PROPERTY To find your perfect tenant you need to give your property maximum exposure across a wide range of media When you instruct Clyde Property you will automatically benefit from our unrivalled comprehensive marketing package including e Full colour p
8. ering compliance reference will be made to Scottish Government guidance and to any building regulations on the matter Battery powered CO alarms are relatively inexpensive around 20 00 and can be purchased from a variety of hardware retail outlets www clydeproperty co uk Ayr 9 Beresford Terrace Ayr KA7 2ER Tel 01292 262777 Fax 01292 267781 E ayr dclydeproperty co uk Bearsden 68 Drymen Road Bearsden Glasgow G61 2RH Tel 0141 570 0777 Fax 0141 570 0123 E bearsden dclydeproperty co uk Clarkston 8 Busby Road Clarkston Glasgow G76 7XL Tel 0141 534 3777 Fax 0141 535 3161 E clarkston dclydeproperty co uk Falkirk 24 Newmarket Street Falkirk FK1 1JQ Tel 01324 881777 Fax 01324 898777 E falkirk dclydeproperty co uk Hamilton 40 Cadzow Street Hamilton ML3 6DG Tel 01698 477111 Fax 01698 477119 E hamilton dclydeproperty co uk Accounts Department 8 Busby Road Clarkston Glasgow G76 7XL Tel 0141 581 2608 Fax 0141 535 3161 E lettingaccounts dclydeproperty co uk O ciyde PROPERTY Helensburgh 22 West Princes Street Helensburgh G84 8TD Tel 01436 670780 Fax 01436 675548 E helensburgh dclydeproperty co uk Perth 26 George Street Perth Perthshire PH1 5JR Tel 01738 507070 Fax 01738 629439 E perth dclydeproperty co uk Shawlands 226 Kilmarnock Road Shawlands G43 1TY Tel 0141 571 3777 Fax 0141 571 0071 Email shawlands dclydeproperty co uk Stirling 39 Allan Park Stirling FK8 2
9. esidential property The requirement helps local authorities to remove disreputable landlords from the market and protect tenants and their neighbours from the impact of anti social behaviour and mismanaged property on the wider community You can apply online at www landlordregistrationscotland gov uk to register as a landlord Please note that Clyde Property will supply landlords who are letting property through us with Clyde Property s Agent Number specific to your property s local authority area for the purpose of registering with the Landlord Register REPAIRS Landlords are generally responsible for the maintenance and major repairs to a property This includes repairs to the exterior and structure of the property as well as internal heating and hot water installations basins sinks baths and other sanitary installations Private landlords have a duty to ensure that the property they rent to tenants meets the Repairing Standard as laid out in the Housing Scotland Act 2006 13 1 The house is wind and water tight and in all other respects reasonably fit for human habitation The structure and exterior of the house including drains gutters and external pipes are in a reasonable state of repair and in proper working order Installations in the house for the supply of water gas and electricity and for sanitation space heating and heating water are in a reasonable state of repair and in proper working order Any fixtures f
10. ittings and appliances provided by the landlord under the tenancy are in a reasonable state of repair and are in proper working order Any furnishings provided by the landlord under the tenancy are capable of being used safely for the purpose for which they are designed The house has satisfactory provision for detecting fires and for giving warning in the event of a fire or suspected fire i e smoke alarms are fitted where necessary Tenants will be able to apply to the Private Rented Housing Panel if they believe their landlord has failed to meet the above standards If the panel decides your property doesn t meet the repairing standard they will order you to carry out the necessary work If you don t you could face a fine of up to 1 500 00 THE FURNITURE AND FURNISHINGS FIRE SAFETY AMENDMENT REGULATIONS 1993 The above regulations were amended in 1993 and set a new and more stringent level of fire resistance for domestic upholstered furniture and furnishings It is now an offence to supply in the course of business including the supply of furniture for a residential property to be let any furniture which does not comply with the regulations The regulations apply to beds bed heads sofas children s furniture garden furniture suitable for use in a dwelling cushions pillows stretch or loose covers for furniture and other similar items The regulations do not apply to carpets curtains and bedclothes including du
11. legally required safety checks to ensure you and Department been in operation Clyde s dedicated Property Management Department started in 2000 your property comply with relevant legislation e Legal advice and support where necessary and access to legal housing specialists at a preferred rate a lm E osa ig I ni RR 4 PRESENTING YOUR PROPERTY First impressions are crucial The presentation of your property is essential to ensure a fast and successful let To make sure your property is presented in the best possible light you should consider the following e Ensure the front of your property is presentable as this will create an immediate impact e A fresh coat of paint where necessary can make a huge difference e Try not to allow mail to pile up inside the front door e A well lit home is bright inviting and more spacious e Less is more Rooms with less clutter appear larger e Professionally cleaned carpets can be extremely beneficial e Well aired properties with pleasant aromas create that desired welcoming feel e Get those odd jobs done Fixing broken door handles stiff wardrobe runners loose cistern flushes broken skirting etc it all makes a difference e Gardens are an important selling feature so make sure yours is tidy and well presented Make a note of when our Valuer will be attending to photograph your property so you can have it presented at its best The photographs tak
12. rmal office hours in order to maximise viewing potential All Clyde offices are open from Monday Friday 8 30am 6pm Saturday amp Sunday 10am 4pm In addition our phones are answered until 8pm 7 days a week Do they have a network of offices throughout central scotland Do they use email marketing to promote properties and services Do they have a highly trained team of Property Valuers who are equipped with the best photography equipment in order to maximise your property s appearance and produce floorplans for every rental property Can they offer a Professional Service to attract Corporate clients and tenants Do they have an experienced and reliable Property Management department to look after your property To establish an agent s level of expertise it may be useful to ask the following questions Property Management can be the key to maximising the rental returns on your property Whilst some landlords have the time and expertise to manage their own properties here are some factors to consider before your make your decision e Tenants frequently insist on fully managed properties to benefit from a 24 7 service and are often prepared to pay a premium for this Top businesses seeking accommodation for their staff prefer to liaise with a professional Property Manager Managedtenanciestendtolastlongerthannon managedtenancies on average managed tenancies with Clyde last for 2 years Our dedicated Letting Accoun
13. roperty details including a floorplan e Professional sign boards at the property or posters if boards are not permitted e Exposure on our award winning website that attracts over 42 000 unique visitors every day showcasing your property to its full potential i e professional photographs detailed floorplans location maps and local information e Further exposure on the top property websites e Property PR opportunities in local and national press e Inclusion into our paper based Property Listings e Email alerts to pre registered ready to move tenenats 7 THE KEY TO SUCCESSFUL VIEWINGS Our longer opening hours are essential to maximise viewing Opportunities for your property in fact over 70 of our viewings are Carried out after work and at weekends Some points to consider e Does your agent have a policy of offering accompanied viewings so they can use their expertise to let your property e Does your agent have all of the information relevant to accessing the property such as alarm codes double locks or notes on pets e Provide your agent with a set of keys to your property to facilitate viewings when you are out or at short notice 8 RECEIVING AN OFFER TO LET We will contact you to communicate full details of any offer from a potential tenant along with any special conditions to help you decide whether or not to accept O clyde PROPERTY J OFFER AGREED It takes skill and expertise to negotiate a
14. sed technical guidance that has been issued by Building Standards Division Technical Handbooks 2013 Domestic Fire The revised Domestic Technical Handbook guidance states there should be at least One functioning smoke alarm in the room which is frequently used by the occupants for general daytime living purposes One functioning smoke alarm in every circulation space such as hallways and landings One heat alarm in every kitchen and all alarms should be interlinked Clyde can arrange for your smoke heat detectors to be upgraded on your behalf if necessary CARBON MONOXIDE CO ALARMS From 1st October 2013 Scottish building regulations require carbon monoxide detectors to be fitted when a new or replacement boiler or other fixed heating appliance is installed in a dwelling The need for carbon monoxide detection applies to any fixed heating appliance powered by a carbon based fuel that is gas both mains and liquid petroleum gas oil and solid fuel coal coke wood wood pellets etc In addition the Housing Scotland Act 2014 which received Royal Assent on the 1st of August 2014 is set to vary the Repairing Standard in Section 13 with the addition of a new requirement on the subject of Carbon Monoxide alarms The Repairing Standard will require that a property has satisfactory provision for giving warning if carbon monoxide is present in a concentration hazardous to health As with smoke detectors when consid
15. ts team are responsible for collecting your rent which we understand is vital to ensure you meet your monthly financial needs Pre tenancy preparation general day to day management and more complex issues such as emergency repairs should all be handled by a property professional e Our team of APIP qualified Property Inspectors conduct inspections every two months to highlight any remedial repairs ensuring your property is well maintained on a regular basis for future tenancies e Clyde have the buying power to negotiate with the best contractors at competitive prices on behalf of all of our Landlords Full Property Management should include the following e An ARLA qualified designated Property Manager to handle day to day responsibilities e Transfer of Council Tax and Utilities e Rent Collection e Monthly Statements of your Account Clyde offer a unigue online management system called MyClyde that enables you to view your statements and account at the touch of a button 24 Hour Emergency Call Out system for tenant repairs Added security that works will only be carried out by fully qualified approved and insured contractors Property Inspections every 2 months to highlight any remedial L How many properties do they manage repairs ensuring your property is well maintained on a regular Clyde look after 2600 properties basis for future tenancies a How many years has their Property Management e Co ordination of
16. u take care of your responsibilities as a landlord from the outset Not only will it give you a better chance of finding tenants but keeping a safe and properly maintained property will also ensure that you remain free from potential legal problems should an accident happen However providing all the safety measures are met and you maintain your property well both inside and out you should find your property in demand from tenants MORTGAGES If you have a mortgage you must obtain consent from your mortgage lender prior to letting your property If your interest in the property is leasehold your lease may require you to obtain consent from your landlord prior to sub letting INSURANCE Standard homeowner insurance may well be void when you let out your property So it is important to contact your insurer and keep them informed However our branches can put you in touch with specialist recommended landlord insurers offering comprehensive landlord insurance if your own insurer is unable to accommodate you fully LANDLORD REGISTRATION From 30 April 2006 all private landlords letting properties in Scotland must apply for and gain registration in the register of landlords This statutory requirement for landlords to register with the local authority is in terms of Part 8 of the Anti Social Behaviour etc Scotland Act 2004 The aim of landlord registration is to ensure that all private landlords in Scotland are fit and proper to be letting r
17. vets and mattress covers Furniture manufactured after March 1990 is likely to comply but if the appropriate labels are not on the furniture or furnishings compliance is doubtful and checks should be made with the manufacturer or replaced with the compliant equivalent Fig 1 1 Example of a permanent label on furniture and furnishings Filling material s and covering N fabric s meet the reguirements for resistance to cigarette and match ignition in the 1988 safety regulations CARELESSNESS RESISTANT CAUSES FIRE THE GAS SAFETY INSTALLATION AND USE REGULATIONS 1998 These regulations came into effect 31st October 1994 to ensure that gas appliances are properly installed and maintained in a safe condition It is the responsibility of landlords to ensure that all gas appliances and gas installation pipe work owned by them are checked for safety at least once a year by a Gas Safe registered installer Furthermore accurate records of safety inspections and any work carried out must be kept and the current safety certificate must be issued to the occupier within 28 days of the annual check and a copy issued to any new tenant prior to them taking occupation of a property Faulty equipment can be fatal and lead to the imposition of custodial sentences on the landlord and significant fines Under the regulations any appliance that does not conform can be disconnected For more detailed information on gas safety see the Heath and
18. www clydeproperty co uk O clyde PROPERTY A clyde PROPERTY 2 SELECTING AN AGENT 3 PROPERTY MANAGEMENT OPTIONS CLYDE LETTING LANDLORD GUIDE This Step by Step guide will guide you through the letting process from start to finish 1 ACCURATE VALUATION The first stage to letting your property is to arrange for an Agent to carry out a valuation of your property Your aim should be to let your property for the best possible price in the shortest possible time so be sure to choose an Agent that understands the local rental market has a strong brand presence and can guarantee you that they are service led Points to consider when choosing your agent Are they regulated by the Association of Residential Letting Agents ARLA The Association of Professional Inventory Providers APIP The National Association of Estate Agents NAEA and the Property Ombudsman Protecting your interests and investment is important Do they appear to be a professional organisation Do they conduct hundreds of valuations every week This is important to ensure accurate valuations Clyde carry out hundreds of valuations every week giving us intimate knowledge of property prices in your area Do they have a database of tenants looking to move immediately Do they have a prominent high street presence Office location is important and will maximise your property s exposure to tenants Are they open 7 days a week and outside no
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